Re: [newbie] Mozilla and my bank
Hi, Excellent response. I too, deal with a very MS - centric IT department at work and getting them to recognize any other options is a real battle. But it must have felt good to clue them in none the less. Well done. Regards, Bill W. On Tuesday 05 August 2003 08:31 pm, David wrote: On Monday 04 August 2003 11:58 pm, Stephen Kuhn wrote: On Tue, 2003-08-05 at 13:41, David wrote: Not to belabor this point, but -- I sent a message to the BBT IT department and here is their reply --- what a hoot! Dear Mr. Williams: Thank you for writing to BBT OnLine Support regarding compatibility of WebConnect and Sun. Sun Microsystems contain features that are not compatible with WebConnect. Sun Microsystems uses their own Java, rather than Microsoft Java. WebConnect uses the Java scripting found only in Microsoft Internet Explorer and earlier versions of Netscape such as Netscape 4.75. WHACK Here's a question to ask them; do they only have white customers? It's literally the same thing. Prejudicial treatment. (Not intentionally, but because the IT department for that bank is stuck with a Microsoft solution - which tells you basically where a large amount of the profits they make go...) --SNIP What I actually responded to them was this -- Right or wrong. I use BBT for my business account (that I have very recently opened). You do realize that the official Java is the Sun Java and that Microsoft Java is a bastardized version. BBT should review their policy and be more standard with the real Java that is being used. I use America's Bank for my personal accounts and I can use any browser at any time to to connect to view my account information. BBT is apparently taking a myopic viewpoint and using only Microsoft compatible stuff. You are cutting yourself off from a growing segment of the market. Several browsers that are growing in popularity such as Mozilla and Opera are far superior to Microsoft Explorer. It is BBT's right to use whatever they deem as appropriate. And, I must use a bank that I deem as appropriate. David B. Williams Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Tue, 2003-08-05 at 13:41, David wrote: Not to belabor this point, but -- I sent a message to the BBT IT department and here is their reply --- what a hoot! Dear Mr. Williams: Thank you for writing to BBT OnLine Support regarding compatibility of WebConnect and Sun. Sun Microsystems contain features that are not compatible with WebConnect. Sun Microsystems uses their own Java, rather than Microsoft Java. WebConnect uses the Java scripting found only in Microsoft Internet Explorer and earlier versions of Netscape such as Netscape 4.75. WHACK Here's a question to ask them; do they only have white customers? It's literally the same thing. Prejudicial treatment. (Not intentionally, but because the IT department for that bank is stuck with a Microsoft solution - which tells you basically where a large amount of the profits they make go...) I laid that out before to a US bank; they didn't like that all that much; but as it was explained to them, it's the same basic treatment. I've currently got something similar going with the Australian Tax Office here over MS Java being used for doing our BAS (Business Activity Statement)... -- Tue Aug 5 13:55:00 EST 2003 13:55:00 up 1 day, 17:43, 1 user, load average: 2.51, 2.52, 1.80 - |____ |kuhn media australia| | /-oo /| |'-. |http://kma.0catch.com | | .\__/ || | | || | _ / `._ \|_|_.-' |stephen kuhn| | | / \__.`=._) (_ | email: [EMAIL PROTECTED] | - linux user #:267497 linux machine #:194239 * MDK 9.1+ RH 9 Mandrake Linux Kernel 2.4.21-11mdk Cooker for i586 - * This message was composed on a 100% Microsoft free computer * Youth is a disease from which we all recover. -- Dorothy Fuldheim Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Tuesday 05 Aug 2003 4:57 pm, Paul wrote: On Tue, 2003-08-05 at 15:32, John Richard Smith wrote: Anne Wilson wrote: On Tuesday 05 Aug 2003 4:58 am, Stephen Kuhn wrote: On Tue, 2003-08-05 at 13:41, David wrote: Not to belabor this point, but -- I sent a message to the BBT IT department and here is their reply --- what a hoot! Dear Mr. Williams: Thank you for writing to BBT OnLine Support regarding compatibility of WebConnect and Sun. Sun Microsystems contain features that are not compatible with WebConnect. Sun Microsystems uses their own Java, rather than Microsoft Java. WebConnect uses the Java scripting found only in Microsoft Internet Explorer and earlier versions of Netscape such as Netscape 4.75. SNIP Sun Microsystems developed Java, didn't they? Then Ms took Java and adapted it, which I read as the opposite of their spokesman's statement. Sure, but many of them have only heard of M$ g Anne Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Tuesday 05 Aug 2003 1:32 pm, John Richard Smith wrote: Anne Wilson wrote: On Tuesday 05 Aug 2003 4:58 am, Stephen Kuhn wrote: On Tue, 2003-08-05 at 13:41, David wrote: Not to belabor this point, but -- I sent a message to the BBT IT department and here is their reply --- what a hoot! Dear Mr. Williams: Thank you for writing to BBT OnLine Support regarding compatibility of WebConnect and Sun. Sun Microsystems contain features that are not compatible with WebConnect. Sun Microsystems uses their own Java, rather than Microsoft Java. WebConnect uses the Java scripting found only in Microsoft Internet Explorer and earlier versions of Netscape such as Netscape 4.75. WHACK Here's a question to ask them; do they only have white customers? It's literally the same thing. Prejudicial treatment. (Not intentionally, but because the IT department for that bank is stuck with a Microsoft solution - which tells you basically where a large amount of the profits they make go...) I laid that out before to a US bank; they didn't like that all that much; but as it was explained to them, it's the same basic treatment. I've currently got something similar going with the Australian Tax Office here over MS Java being used for doing our BAS (Business Activity Statement)... Since the people making the decisions are often ignorant of the issues, has anyone pointed out to them that IE can cope happily with non-M$ java, so no-one is excluded, whereas the opposite is certainly not true? We must keep on banging away at these sites. If a site is selling something I can get elsewhere, I just move on if I meet the problem, but for government sites, banking sites, and other such services we need to fight for our rights Anne I had a go at PCWorld today about using MS Java on their websites, a guy from their sales dept rang to ask why we were not using their account facilities as organised, and I politely told them how use of MS java script makes linux customes at a disadvantage when visiting their website. I know it struck home. John :-) Keep at it, John Anne Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Tue, 2003-08-05 at 15:32, John Richard Smith wrote: Anne Wilson wrote: On Tuesday 05 Aug 2003 4:58 am, Stephen Kuhn wrote: On Tue, 2003-08-05 at 13:41, David wrote: Not to belabor this point, but -- I sent a message to the BBT IT department and here is their reply --- what a hoot! Dear Mr. Williams: Thank you for writing to BBT OnLine Support regarding compatibility of WebConnect and Sun. Sun Microsystems contain features that are not compatible with WebConnect. Sun Microsystems uses their own Java, rather than Microsoft Java. WebConnect uses the Java scripting found only in Microsoft Internet Explorer and earlier versions of Netscape such as Netscape 4.75. SNIP Sun Microsystems developed Java, didn't they? Then Ms took Java and adapted it, which I read as the opposite of their spokesman's statement. Anyways, keep at them all. Paul M. Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
RE: [newbie] Mozilla and my bank
SNIP Sun Microsystems developed Java, didn't they? Then Ms took Java and adapted it, which I read as the opposite of their spokesman's statement. Anyways, keep at them all. Paul M. You might want to point out to them that Microsoft lost the rights to JAVA some time ago and a several million dollars with it.. (court case with Sun) Also since Java is not supplied default with IE 6 anymore and probably won't be available in future versions that its in their best interests to use the real java implementation which is likely to be around for the foreseeable future. regards Franki Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
Anne Wilson wrote: On Tuesday 05 Aug 2003 4:58 am, Stephen Kuhn wrote: On Tue, 2003-08-05 at 13:41, David wrote: Not to belabor this point, but -- I sent a message to the BBT IT department and here is their reply --- what a hoot! Dear Mr. Williams: Thank you for writing to BBT OnLine Support regarding compatibility of WebConnect and Sun. Sun Microsystems contain features that are not compatible with WebConnect. Sun Microsystems uses their own Java, rather than Microsoft Java. WebConnect uses the Java scripting found only in Microsoft Internet Explorer and earlier versions of Netscape such as Netscape 4.75. WHACK Here's a question to ask them; do they only have white customers? It's literally the same thing. Prejudicial treatment. (Not intentionally, but because the IT department for that bank is stuck with a Microsoft solution - which tells you basically where a large amount of the profits they make go...) I laid that out before to a US bank; they didn't like that all that much; but as it was explained to them, it's the same basic treatment. I've currently got something similar going with the Australian Tax Office here over MS Java being used for doing our BAS (Business Activity Statement)... Since the people making the decisions are often ignorant of the issues, has anyone pointed out to them that IE can cope happily with non-M$ java, so no-one is excluded, whereas the opposite is certainly not true? We must keep on banging away at these sites. If a site is selling something I can get elsewhere, I just move on if I meet the problem, but for government sites, banking sites, and other such services we need to fight for our rights Anne I had a go at PCWorld today about using MS Java on their websites, a guy from their sales dept rang to ask why we were not using their account facilities as organised, and I politely told them how use of MS java script makes linux customes at a disadvantage when visiting their website. I know it struck home. John -- John Richard Smith [EMAIL PROTECTED] Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
David wrote: On Wednesday 30 July 2003 12:11 pm, David wrote: I use Mozilla for my personal accounts with one bank. I have recently started a business account with another bank. When I enter the account number and password with the new bank and press go, nothing happens (using Mozilla). I can use my wife's (retch) Win98 and Explorer and it works fine. I thought it was the popups at first, I have had this issue before then I thought it was in how Mozilla identified itself. I have heard that some banks were going to an Explorer only interface. I can't seem to find in Mozilla 1.4 any way to have it announce its anything other than Mozilla. Any ideas to shed some light on this? Not to belabor this point, but -- I sent a message to the BBT IT department and here is their reply --- what a hoot! Dear Mr. Williams: Thank you for writing to BBT OnLine Support regarding compatibility of WebConnect and Sun. rest of reply snipped David, I'm so glad that your bank actually bothered to reply - mine didn't! OK, so the reply wasn't what we wanted to hear, but at least you now know that they are aware of the issue - maybe, if they want to keep your business, they'll get round to doing something about it. Let us know if you make any progress! Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Friday 01 Aug 2003 11:03 pm, Margot wrote: Anne Wilson wrote: My bank was a savings account at Tesco (which is a supermarket, for non-uk readers who may not have heard of it!). David said his new account was a business account, so is probably with a proper bank - but they might be equally unenlightened when it comes to linux compatibility. I just thought that it might help if we could tell whether other people had access to the bank account that was causing problems. Thanks for the info - it might help someone else. I did send an email to Tesco pointing out that it was a bit odd, from a marketing point of view, that they were restricting themselves to a shrinking market of Windows users, and also mentioning security concerns - no reply yet! Typical Gall bladder having been removed, I am feeling slightly better, and almost able to resume my linux self-education! Ouch!! I remember it well Anne Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
David wrote: On Friday 01 August 2003 05:32 pm, Anne Wilson wrote: --snip Have you looked at the thread Can't access my bank account, started 9/3/03? I had a similar problem to yours, and after trying several tweaks we came to the conclusion that it just wasn't possible to access my particular account without Windows - the bank software was using Active X controls, so had to be run through Internet Explorer. I just don't want you spending loads of time trying to do something that just isn't possible when you could be doing something useful instead. If you haven't seen the thread, let me know - to save you trawling through archives, I could forward the messages to you. Margot --snip Anne Good point Margot. I have not seen the thread. I assumed (grin) my problem had something to do with Explorer. I tried the site that Richard sent and it worked just fine. The Bank is BBT here in the states. Is there some way that I could look at the source page that would indicate ActiveX. No idea I'm afraid - Tesco's website had a helpful page explaining that you had to use Windows and IE for security reasons! I can only suggest that you look to see if your bank has anything similar, and if they don't maybe you could phone them and try to persuade them to put you through to someone in their IT department - because the average person in customer services probably won't have a clue what your talking about. I was very well versed in Windows when the Paladium stuff struck a raw nerve and I bolted to Mandrake Linux. Needless to say, I know just enough about Linux to be dangerous. David I don't know enough yet to be brave enough to start anything that might be dangerous - I just sit here, chanting the mantra don't log in as root...don't log in as root! Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
I'm pretty sure it will be javascript that's the problem. Is enabling it on moz all he needs to do, or could he be missing something else that's stopping it working? Anne On Friday 01 Aug 2003 6:00 am, Erylon Hines wrote: You need a link to the libjavaplugin_oji.so, not the actual plugin. The plugin inself won't work if simply copied to the plugins directory. When you open Mozilla, Help, About Plug-ins is Java shown? On Thursday 31 July 2003 09:26 pm, David wrote: Went to the site and the clock doesn't work. Checked in the plugin folder and I have the libjavaplugin_oji.so file there. I have enabled javascript for everything like Anne suggested. I am resisting installing Opera for the moment. I used it under Windows before I converted to Linux and really liked it. But I like Mozilla better (for the moment). Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Thu, 31 Jul 2003 09:06:34 +0100 Derek Jennings [EMAIL PROTECTED] wrote: --- section deleted - Javascript is not Java. It has nothing to do with your Java installation. Back in the old days (mid '90s) Netscape called their scripting facility Javascript to sound 'hip'. MicroSoft then 'embraced and extended' it with lots of proprietary crud. The result is lots of places on the web which only work with IE. Mozilla is pretty good at making sense of the IE stuff, but it ain't perfect. Of course its possible your Bank *is* using Java. If you go here http://java.sun.com/openstudio/applets/clock.html If a clock appears on your screen Java is working. If it does not work make sure you have the libjavaplugin_oji.so file in your /usr/lib/mozilla-1.4/plugins folder Here we go again. Never been able to get Java plugin installed. Tried again a few months ago, and again yesterday on the clock applet link. Although the blurb says downloading takes 19 minutes on a 56 kilobaud modem, in reality it takes well over an hour, $2 worth of connect time at best, $6 at worst. At the end of that hour it blithely informs me that download was unsuccessful - error 202. What the hell is error 202? And is there a chance that the file could be cached somewhere? Apologies for hijacking the thread. -- Len Lawrence -- Those who can, do; those who can't, simulate. -- Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Friday 01 August 2003 12:15 pm, David wrote: On Friday 01 August 2003 01:00 am, Erylon Hines wrote: You need a link to the libjavaplugin_oji.so, not the actual plugin. The plugin inself won't work if simply copied to the plugins directory. When you open Mozilla, Help, About Plug-ins is Java shown? No - Just Realplayer and Shockwave. I tried to urpmi the mozilla-java and it stopped when it found the libjavaplugin_oji.so in the plugin directory. Can I just delete it and try the urpmi again? Ok installed JRE 1.4.2 and now have it showing up in the About Plugins. Unfortuneatly, that didn't work either. Maybe I should try Opera... -- ( )_( ) ( o o ) ---( )--- ---0--- Registered Linux user #300497 Registered Linux Machine #197634 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Friday 01 August 2003 01:00 am, Erylon Hines wrote: You need a link to the libjavaplugin_oji.so, not the actual plugin. The plugin inself won't work if simply copied to the plugins directory. When you open Mozilla, Help, About Plug-ins is Java shown? No - Just Realplayer and Shockwave. I tried to urpmi the mozilla-java and it stopped when it found the libjavaplugin_oji.so in the plugin directory. Can I just delete it and try the urpmi again? -- ( )_( ) ( o o ) ---( )--- ---0--- Registered Linux user #300497 Registered Linux Machine #197634 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Fri, 2003-08-01 at 19:15, David wrote: On Friday 01 August 2003 01:00 am, Erylon Hines wrote: You need a link to the libjavaplugin_oji.so, not the actual plugin. The plugin inself won't work if simply copied to the plugins directory. When you open Mozilla, Help, About Plug-ins is Java shown? No - Just Realplayer and Shockwave. I tried to urpmi the mozilla-java and it stopped when it found the libjavaplugin_oji.so in the plugin directory. Can I just delete it and try the urpmi again? Have you tried the mozilla java plugin .rpm from texstar? Note: it's 18 Mb long. Paul M. Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Friday 01 Aug 2003 5:34 pm, David wrote: On Friday 01 August 2003 12:15 pm, David wrote: On Friday 01 August 2003 01:00 am, Erylon Hines wrote: You need a link to the libjavaplugin_oji.so, not the actual plugin. The plugin inself won't work if simply copied to the plugins directory. When you open Mozilla, Help, About Plug-ins is Java shown? No - Just Realplayer and Shockwave. I tried to urpmi the mozilla-java and it stopped when it found the libjavaplugin_oji.so in the plugin directory. Can I just delete it and try the urpmi again? Ok installed JRE 1.4.2 and now have it showing up in the About Plugins. Unfortuneatly, that didn't work either. Maybe I should try Opera... Is javascript working? In other words, if you can identify a link anywhere on any web page that launches javascript, does it work? Anne Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
David wrote: On Friday 01 August 2003 12:15 pm, David wrote: On Friday 01 August 2003 01:00 am, Erylon Hines wrote: You need a link to the libjavaplugin_oji.so, not the actual plugin. The plugin inself won't work if simply copied to the plugins directory. When you open Mozilla, Help, About Plug-ins is Java shown? No - Just Realplayer and Shockwave. I tried to urpmi the mozilla-java and it stopped when it found the libjavaplugin_oji.so in the plugin directory. Can I just delete it and try the urpmi again? Ok installed JRE 1.4.2 and now have it showing up in the About Plugins. Unfortuneatly, that didn't work either. Maybe I should try Opera... David, I'm jumping in on this thread rather late I'm afraid - just got out of hospital and it is taking a while to catch up on all my mail. Have you looked at the thread Can't access my bank account, started 9/3/03? I had a similar problem to yours, and after trying several tweaks we came to the conclusion that it just wasn't possible to access my particular account without Windows - the bank software was using Active X controls, so had to be run through Internet Explorer. I just don't want you spending loads of time trying to do something that just isn't possible when you could be doing something useful instead. If you haven't seen the thread, let me know - to save you trawling through archives, I could forward the messages to you. Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
David wrote: On Friday 01 August 2003 12:15 pm, David wrote: On Friday 01 August 2003 01:00 am, Erylon Hines wrote: You need a link to the libjavaplugin_oji.so, not the actual plugin. The plugin inself won't work if simply copied to the plugins directory. When you open Mozilla, Help, About Plug-ins is Java shown? No - Just Realplayer and Shockwave. I tried to urpmi the mozilla-java and it stopped when it found the libjavaplugin_oji.so in the plugin directory. Can I just delete it and try the urpmi again? Ok installed JRE 1.4.2 and now have it showing up in the About Plugins. Unfortuneatly, that didn't work either. Maybe I should try Opera... This probably doesn't help but if you have the texstar Mozilla 1.4 version installed all I needed was mozilla-flash-1.4-1tex.i586.rpm mozilla-java-1.4-1tex.i586.rpm If you don't have M1.4 then download all this lot, libnspr4-devel-1.4-1mdk.i586.rpm mozilla-irc-1.4-1mdk.i586.rpm mozilla-1.4-1mdk.i586.rpmmozilla-java-1.4-1tex.i586.rpm mozilla-devel-1.4-1mdk.i586.rpm mozilla-js-debugger-1.4-1mdk.i586.rpm mozilla-dom-inspector-1.4-1mdk.i586.rpm mozilla-mail-1.4-1mdk.i586.rpm mozilla-enigmail-1.4-1mdk.i586.rpm mozilla-realplayer-1.4-1tex.i586.rpm mozilla-enigmime-1.4-1mdk.i586.rpm mozilla-spellchecker-1.4-1mdk.i586.rpm mozillafirebird-0.6-3tex.i586.rpmmozplugger-1.3.0-1tex.i586.rpm mozilla-flash-1.4-1tex.i586.rpm RealPlayer8-8.0.3-5tex.i586.rpm from texstar website and install the lot and you won't have any more problems. Have to say though , never yet heard a radio station on my any of my linux boxes. John -- John Richard Smith [EMAIL PROTECTED] Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Friday 01 Aug 2003 6:43 pm, Anne Wilson wrote: On Friday 01 Aug 2003 5:34 pm, David wrote: On Friday 01 August 2003 12:15 pm, David wrote: On Friday 01 August 2003 01:00 am, Erylon Hines wrote: You need a link to the libjavaplugin_oji.so, not the actual plugin. The plugin inself won't work if simply copied to the plugins directory. When you open Mozilla, Help, About Plug-ins is Java shown? No - Just Realplayer and Shockwave. I tried to urpmi the mozilla-java and it stopped when it found the libjavaplugin_oji.so in the plugin directory. Can I just delete it and try the urpmi again? Ok installed JRE 1.4.2 and now have it showing up in the About Plugins. Unfortuneatly, that didn't work either. Maybe I should try Opera... Is javascript working? In other words, if you can identify a link anywhere on any web page that launches javascript, does it work? Anne Try http://www.soronlin.org.uk/geekquiz.html -- Richard Urwin Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Friday 01 Aug 2003 6:06 pm, Margot wrote: I'm jumping in on this thread rather late I'm afraid - just got out of hospital and it is taking a while to catch up on all my mail. Have you looked at the thread Can't access my bank account, started 9/3/03? I had a similar problem to yours, and after trying several tweaks we came to the conclusion that it just wasn't possible to access my particular account without Windows - the bank software was using Active X controls, so had to be run through Internet Explorer. I just don't want you spending loads of time trying to do something that just isn't possible when you could be doing something useful instead. If you haven't seen the thread, let me know - to save you trawling through archives, I could forward the messages to you. Margot At this point it would seem sensible to ask which bank we are talking about. Good to see you back, Margot. Hope the hospital thingy wasn't too serious. Anne Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
Anne Wilson wrote: On Friday 01 Aug 2003 6:06 pm, Margot wrote: I'm jumping in on this thread rather late I'm afraid - just got out of hospital and it is taking a while to catch up on all my mail. Have you looked at the thread Can't access my bank account, started 9/3/03? I had a similar problem to yours, and after trying several tweaks we came to the conclusion that it just wasn't possible to access my particular account without Windows - the bank software was using Active X controls, so had to be run through Internet Explorer. I just don't want you spending loads of time trying to do something that just isn't possible when you could be doing something useful instead. If you haven't seen the thread, let me know - to save you trawling through archives, I could forward the messages to you. Margot At this point it would seem sensible to ask which bank we are talking about. Good to see you back, Margot. Hope the hospital thingy wasn't too serious. Anne My bank was a savings account at Tesco (which is a supermarket, for non-uk readers who may not have heard of it!). David said his new account was a business account, so is probably with a proper bank - but they might be equally unenlightened when it comes to linux compatibility. I did send an email to Tesco pointing out that it was a bit odd, from a marketing point of view, that they were restricting themselves to a shrinking market of Windows users, and also mentioning security concerns - no reply yet! Gall bladder having been removed, I am feeling slightly better, and almost able to resume my linux self-education! Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Friday 01 August 2003 05:32 pm, Anne Wilson wrote: --snip Have you looked at the thread Can't access my bank account, started 9/3/03? I had a similar problem to yours, and after trying several tweaks we came to the conclusion that it just wasn't possible to access my particular account without Windows - the bank software was using Active X controls, so had to be run through Internet Explorer. I just don't want you spending loads of time trying to do something that just isn't possible when you could be doing something useful instead. If you haven't seen the thread, let me know - to save you trawling through archives, I could forward the messages to you. Margot --snip Anne Good point Margot. I have not seen the thread. I assumed (grin) my problem had something to do with Explorer. I tried the site that Richard sent and it worked just fine. The Bank is BBT here in the states. Is there some way that I could look at the source page that would indicate ActiveX. I was very well versed in Windows when the Paladium stuff struck a raw nerve and I bolted to Mandrake Linux. Needless to say, I know just enough about Linux to be dangerous. David -- ( )_( ) ( o o ) ---( )--- ---0--- Registered Linux user #300497 Registered Linux Machine #197634 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Wednesday 30 July 2003 12:11 pm, David graced me with: I use Mozilla for my personal accounts with one bank. I have recently started a business account with another bank. When I enter the account number and password with the new bank and press go, nothing happens (using Mozilla). I can use my wife's (retch) Win98 and Explorer and it works fine. I thought it was the popups at first, I have had this issue before then I thought it was in how Mozilla identified itself. I have heard that some banks were going to an Explorer only interface. I can't seem to find in Mozilla 1.4 any way to have it announce its anything other than Mozilla. Any ideas to shed some light on this? I see a lot of really helpful advice thrown here. So, for what it's worth, I'll give you what's happened to me Long story short: I purchased what appeared to be a really outstanding LPI backed course to prepare for my Linux LPI Certification exam (101 102). I asked a lot of questions of the rep that I spoke with at SmartCertify.com, then made the decision to purchase the course. The price was great and it had just been released by LPI, so I wasn't sure that I would get it anywhere else. Supposedly this was an exclusive arrangement between LPI and SmartCertify. Lo' and behold, I find upon getting into the course that they use a proprietary front end player called SmartForce to run the Graphical environment of the course that allows me to actually type and see Linux command line results in the course. A great idea, except ...the only Java client that will work with this course is ...ready for this? Yep! You guessed it! M$'s Java!! Sun's Java will NOT work with this Web-based course I purchased. What irony, I thought as I steamed. A Linux course that can only be run on a Windows PC. No, I was not laughing over the irony, and needless to say, I do not have good attitude toward this certification company or LPI for creating the course as it is. That's what hurts most: LPI designed this, not SmartCertify.com. Of course, SmartCertify states that they were so upset with LPI for not letting their people in on the design of the course, as supposedly they are with the other certification programs that they provide. To be fair to SmartCertify, they are one of the largest providers of training tools for computer certifications. Apparently...not so for LPI. OK, I enjoyed this chance to spill my guts about my debacle with SmartCertify and LPI. But, the story leads me to a possible explanation for your problem. It's possible that the banks programmers have used M$-specific Java coding and it won't work with anything but Windows and Internet Explorer. Period. Done deal. If you haven't already done so (and assuming that none of the suggestions made thus far worked for you), I would call the bank and see if they will let you talk with one of the programmers. Ask him/her if they used M$-specific Java coding for the site. Ask them if it has been tested to work with Sun's Java Runtime. I have learned, very expensively, that not all Java is alike. HTH, T Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Friday 01 August 2003 06:03 pm, Margot wrote: On Friday 01 Aug 2003 6:06 pm, Margot wrote: I'm jumping in on this thread rather late I'm afraid - just got out --snip My bank was a savings account at Tesco (which is a supermarket, for non-uk readers who may not have heard of it!). David said his new account was a business account, so is probably with a proper bank - but they might be equally unenlightened when it comes to linux compatibility. I did send an email to Tesco pointing out that it was a bit odd, from a marketing point of view, that they were restricting themselves to a shrinking market of Windows users, and also mentioning security concerns - no reply yet! Gall bladder having been removed, I am feeling slightly better, and almost able to resume my linux self-education! Margot It seems that here in the states that if you are not Windows you don't count. There is a very myopic view point by IT that parallels the old IBM adage of you can't get fired for buying M$. Sorry, started on a rant. After all of the input that I have had over the past couple of days, I am confident and convinced that it is with the Bank. I have put in a request that they test their software with a more global viewpoint in mind. David -- ( )_( ) ( o o ) ---( )--- ---0--- Registered Linux user #300497 Registered Linux Machine #197634 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Thursday 31 Jul 2003 3:13 am, David wrote: On Wednesday 30 July 2003 12:11 pm, David wrote: I use Mozilla for my personal accounts with one bank. I have recently started a business account with another bank. When I enter the account number and password with the new bank and press go, nothing happens (using Mozilla). I can use my wife's (retch) Win98 and Explorer and it works fine. OK - I accepted popups from the bank. Added the user.js file and tried Konq. None of which works. I am beginning to think that Derek is right and that it is a Java script problem. I installed Java sometime back but I recently upgraded to Mozilla 1.4 from 1.31. It seems to me that sometimes in upgrading not all things are correctly connected. How would I go about checking to see if the Java that I have is working with this version of Mozilla. Dav id Grit your teeth and turn back on everything that annoys you. If the bank line works then, turn off just one item at a time until you find what upsets it. IIRC it was absolutely necessary to allow the full range of Javascript for Navigator to allow my banking line to work. Anne Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
Brian Craft wrote: [snip] Of course its possible your Bank *is* using Java. If you go here http://java.sun.com/openstudio/applets/clock.html If a clock appears on your screen Java is working. If it does not work make sure you have the libjavaplugin_oji.so file in your /usr/lib/mozilla-1.4/plugins folder If Mozilla has quit working with your bank, file a Bugzilla report on it. I did a while back and withing 48 hours the problem was fixed. Just remember to be very descriptive in the Bugzilla report and include the URL for your bank. Yay, the power of Open Source development. One thing you might also want to check is your java version. Does it play nice with Moz 1.4? Does it play nice with your bank? I had Java version problems for a while with the Co-operative Bank (UK) who were at least honest enough to say something like We sorry that if you've upgraded your Java, you might have to wait until we upgrade our software. Eventually it worked fine, but it was a long wait. Sir Robin -- There are other rules, but you'll find out what those are when you break them. - Blake's 7 Robin Turner IDMYO Bilkent Univeritesi Ankara 06533 Turkey www.bilkent.edu.tr/~robin Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Thursday 31 July 2003 04:06 am, Derek Jennings wrote: things are correctly connected. How would I go about checking to see if the Java that I have is working with this version of Mozilla. Dav id Javascript is not Java. It has nothing to do with your Java installation. Back in the old days (mid '90s) Netscape called their scripting facility Javascript to sound 'hip'. MicroSoft then 'embraced and extended' it with lots of proprietary crud. The result is lots of places on the web which only work with IE. Mozilla is pretty good at making sense of the IE stuff, but it ain't perfect. Of course its possible your Bank *is* using Java. If you go here http://java.sun.com/openstudio/applets/clock.html If a clock appears on your screen Java is working. If it does not work make sure you have the libjavaplugin_oji.so file in your /usr/lib/mozilla-1.4/plugins folder HTH derek Went to the site and the clock doesn't work. Checked in the plugin folder and I have the libjavaplugin_oji.so file there. I have enabled javascript for everything like Anne suggested. I am resisting installing Opera for the moment. I used it under Windows before I converted to Linux and really liked it. But I like Mozilla better (for the moment). -- ( )_( ) ( o o ) ---( )--- ---0--- Registered Linux user #300497 Registered Linux Machine #197634 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
You need a link to the libjavaplugin_oji.so, not the actual plugin. The plugin inself won't work if simply copied to the plugins directory. When you open Mozilla, Help, About Plug-ins is Java shown? On Thursday 31 July 2003 09:26 pm, David wrote: Went to the site and the clock doesn't work. Checked in the plugin folder and I have the libjavaplugin_oji.so file there. I have enabled javascript for everything like Anne suggested. I am resisting installing Opera for the moment. I used it under Windows before I converted to Linux and really liked it. But I like Mozilla better (for the moment). Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Wednesday 30 July 2003 09:11 am, David wrote: I use Mozilla for my personal accounts with one bank. I have recently started a business account with another bank. When I enter the account number and password with the new bank and press go, nothing happens (using Mozilla). I can use my wife's (retch) Win98 and Explorer and it works fine. I thought it was the popups at first, I have had this issue before then I thought it was in how Mozilla identified itself. I have heard that some banks were going to an Explorer only interface. I can't seem to find in Mozilla 1.4 any way to have it announce its anything other than Mozilla. Any ideas to shed some light on this? **had the same problem with my bank try using Opera and set it to ID as MSE Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Wednesday 30 Jul 2003 5:11 pm, David wrote: I use Mozilla for my personal accounts with one bank. I have recently started a business account with another bank. When I enter the account number and password with the new bank and press go, nothing happens (using Mozilla). I can use my wife's (retch) Win98 and Explorer and it works fine. I thought it was the popups at first, I have had this issue before then I thought it was in how Mozilla identified itself. I have heard that some banks were going to an Explorer only interface. I can't seem to find in Mozilla 1.4 any way to have it announce its anything other than Mozilla. Any ideas to shed some light on this? If you try with konqueror you can select a different Browser ID for a specific site. Take a look at SettingsBrowser Identification Also Opera allows you to switch browser IDs (Hit F12) Dunno about Mozilla, but there is probably a way. However you might well find that it is not a problem with browser ID, but is an issue with crummy Internet Explorer Javascript. I have that problem with my bank, but I can get around it by using a URL which takes me a bit deeper in the login process and bypasses the javascript. Also make sure your proxy server is disabled for that domain. (If you have one) And of course complain to your bank and point out there are other banks :-) derek -- -- www.jennings.homelinux.net Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
David wrote: I use Mozilla for my personal accounts with one bank. I have recently started a business account with another bank. When I enter the account number and password with the new bank and press go, nothing happens (using Mozilla). I can use my wife's (retch) Win98 and Explorer and it works fine. I thought it was the popups at first, I have had this issue before then I thought it was in how Mozilla identified itself. I have heard that some banks were going to an Explorer only interface. I can't seem to find in Mozilla 1.4 any way to have it announce its anything other than Mozilla. Any ideas to shed some light on this? Make sure you don't have cookies blocked from the banks domain. Tools = Cookie Manager = Unblock Cookies from this Site -- Brant Fitzsimmons [EMAIL PROTECTED] Liberty means responsibility. That is why most men dread it. -George Bernard Shaw, Man and Superman (1903) Maxims for Revolutionists Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Mozilla and my bank
On Wednesday 30 July 2003 12:11 pm, David wrote: I use Mozilla for my personal accounts with one bank. I have recently started a business account with another bank. When I enter the account number and password with the new bank and press go, nothing happens (using Mozilla). I can use my wife's (retch) Win98 and Explorer and it works fine. OK - I accepted popups from the bank. Added the user.js file and tried Konq. None of which works. I am beginning to think that Derek is right and that it is a Java script problem. I installed Java sometime back but I recently upgraded to Mozilla 1.4 from 1.31. It seems to me that sometimes in upgrading not all things are correctly connected. How would I go about checking to see if the Java that I have is working with this version of Mozilla. Dav id -- ( )_( ) ( o o ) ---( )--- ---0--- Registered Linux user #300497 Registered Linux Machine #197634 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
