[pfSense Support] Re: SOLVED [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2008-05-12 Thread Tortise
Dear List and especially pfSense maintainers, Bill, Chris, Scott et al.

I upgraded to 1.2 over a month ago.

The above issue (and the earlier pfSense hanging...) have not recurred since 
the upgrade.

I was not aware of a particular fix that might have addressed this, however 
looking around it is clear zillions of code changes are noted, it seems very 
likely the issue was addressed.  (since 1.2 RC2 clearly exhibited the problem)

Another possibility is the ISP made a change that eliminated the issue.

I feel the former is more likely an explanation.  I suppose if I was keen I 
could put back in the old CF card with the previous 1.2 RC2 installation and I 
guess that might prove it either way.  If that would help someone do let me 
know.

I also note PPTP seems to connect much faster and reliably.

It gives me great pleasure to express my gratitude to the people involved.  Now 
that I have learned my away around it, (at a certain level that is!) I think 
pfSense is pretty cool.

Kindest regards
David Hingston

Re: [pfSense Support] Re: SOLVED [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2008-05-12 Thread Bill Marquette
On Mon, May 12, 2008 at 4:23 AM, Tortise [EMAIL PROTECTED] wrote:
 The above issue (and the earlier pfSense hanging...) have not recurred
 since the upgrade.

Good to hear, thanks for the update.

 I was not aware of a particular fix that might have addressed this, however
 looking around it is clear zillions of code changes are noted, it seems very
 likely the issue was addressed.  (since 1.2 RC2 clearly exhibited the
 problem)

It's been a while, but I don't recall anything that would have
specifically fixed your issue.

--Bill

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-10-13 Thread Volker Kuhlmann
On Sat 06 Oct 2007 00:09:12 NZDT +1300, Tortise wrote:

 re Who else would find a cron script useful which checks the connection
 regularly and takes remedial action (e.g. ifconfig down/up) when
 necessary?
 
 See my earlier post where I have detailed one and Chris has pointed
 out to preserve the cron settings in the xml.

Yes, saw those, thanks.

I have put a script here:
http://volker.top.geek.nz/soft/script/pfsense-ifc-check

So far it's only tested on pfSense 1.0.1.

I would like to log the script activity with the pf activity to a remote
syslog server, but don't see what mechanism to use for pfSense. Would a
guru be so kind and point me in the right direction? Using logger only
writes to the system.log ringbuffer.

Thanks,

Volker

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-10-05 Thread Tortise
Volker

re Who else would find a cron script useful which checks the connection
regularly and takes remedial action (e.g. ifconfig down/up) when
necessary?

See my earlier post where I have detailed one and Chris has pointed out to 
preserve the cron settings in the xml.

Perhaps you can suggest how to automatically pull through the WAN interface 
name, programmatically, to fully automate it for all?

I agree it does seem a bit of a conundrum, the kernel may be to blame, however 
the fault also exists in monowall's FreeBSD.

Kind regards
David Hingston.

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-10-05 Thread Volker Kuhlmann
Sorry for not joining this discussion earlier.

I can confirm I am still every so often having the same issue as
tortoise.

[ifconfig down; ifconfig up]

 That restores the connection.  (I initially did it on the LAN, but  
 reconnected the LAN and did the same with the WAN, as soon as  
 ifconfig XXX up was run it was up again.)
 
 What does that tell us?

Damn good question!

 the NIC's don't like each other.  replace one or both of the NICs for  
 your pfsense box or your cable modem.  i'd vote to replace the cable  
 modem.

Hold it. Packets from the ISP to the pfsense WAN interface may stop,
however during these lockups LAN machines can browse the modem's web
pages perfectly. If the pfsense WAN and modem Ethernet interfaces don't
like each other somewhere close to the hardware level, how come pfsense
can communicate with the modem both ways, but not beyond the modem?

I have observed random deadlock problems (packets stop in one direction)
between cheap Ethernet cards (think RTL8039 etc) and a lousy Nokia
MW1122 adsl modem Ethernet implementation. However, then *all* traffic
over that particular cable was dead in one direction, not just some of
it.

Other points:

Replacing the modem is out of the question. It's owned by the ISP and
user-supplied anything isn't supported.

The ISP upgraded my older surfboard to a newer model (I'd need to dig
out the exact model numbers to be specific). This had no influence on
the problem at hand, i.e. problem persists with both models.

The ISP is running some kind of NAT scheme between its routers and the
cable modem. The Internet global static IP is then on the pfsense WAN
interface. Another layer of NAT is done by pfsense.

I talked to someone much more knowledgable about BSD than me. He
suggested the WAN interface down/up approach too, and suggested as cause
of the problem outages in the modem/ISP area which are short enough for
some interface state to go down, but not long enough for the interface
to cause a full re-initialisation. That would be a BSD kernel driver
problem to me - bad incoming data shouldn't mean going belly-up.

I can't say this with certainty, but sometimes the problem seems to fix
itself again after some minutes, or some hours. That statement is based
on LAN hosts having no Internet connection and an assumption that the
ISP did not take me offline.

Who else would find a cron script useful which checks the connection
regularly and takes remedial action (e.g. ifconfig down/up) when
necessary?

Volker

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-04 Thread Bill Marquette
On 9/3/07, Lance Peterson [EMAIL PROTECTED] wrote:
 Hadn't thought about it being a FreeBSD problem with limited driver support
 for common home user NIC's.  That very well may be the problem, in my case.
 Fortunately, I didn't have to buy new, higher level NIC's to get my Linux
 firewall up and running without connection issues.

Good for you, now can we get back on topic please?

--Bill

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-04 Thread Chris Buechler

Bill Marquette wrote:

On 9/3/07, Lance Peterson [EMAIL PROTECTED] wrote:
  

Hadn't thought about it being a FreeBSD problem with limited driver support
for common home user NIC's.  That very well may be the problem, in my case.
Fortunately, I didn't have to buy new, higher level NIC's to get my Linux
firewall up and running without connection issues.



Good for you, now can we get back on topic please?
  


hah..  indeed.

For the record, I've had no worse or better luck with Linux and crap 
NIC's than FreeBSD, Windows, or any other OS.  Lance, get a clue and 
some tact while you're at it, some hardware just sucks no matter what 
you run on it. Of course FreeBSD isn't immune to driver bugs, just like 
every other OS, but I use Windows and Linux as much as FreeBSD and of 
the three, only Windows has measurably less hardware problems. Most 
hardware I have that doesn't work right in FreeBSD doesn't work right in 
Linux either, and vice versa.



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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-04 Thread Chris Buechler

Bill Marquette wrote:

I have two connections to Comcast through two different modems (their
voip capable modem and their business modem - static IPs) at my house
and have _never_ had an issue with the connection.  The Comcast user
with issues is likely a hardware issue.
  


I didn't realize somebody on Comcast hijacked this thread. There is a 
problem specific to one .NZ ISP and at least one if not a couple of the 
people seeing it replied earlier in the thread. What I posted about 
earlier re: the trace was specific to this ISP in New Zealand.


There does seem to be some sort of problem with dropping offline if you 
have two NIC's plugged into the same broadcast domain. Since cable ISP's 
use absurdly huge broadcast domains, if you have multiple cable modems, 
unless they're drastically different like a business vs. residential, 
you're going to have two interfaces on the same broadcast domain. I have 
no idea what that problem is, haven't had a chance to try to replicate 
it. But I recall a couple people in the forum reporting a problem where 
it seemed to be narrowed down to this, and now I guess somebody in this 
thread is another.


But these are two very different issues. The .NZ users are seeing issues 
with single WAN connections.





I'm not sure I have anything more to add to David's issue though -
it's obviously not hardware.  Question for Chris on the trace.  Does
it show the upstream router sending arp requests for the local IP and
getting a response?  Not sure if there's a way to force a gratuitous
arp in FreeBSD without installing some third party tool like nemesis,
but that might be worth looking at I 'spose.
  


I don't think I saw any for the public IP on the system itself, but I 
assume it's likely in the router's ARP cache. I don't have the trace 
handy at the moment, I'll look later.




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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-03 Thread Bill Marquette
On 9/2/07, Tortise [EMAIL PROTECTED] wrote:
 Thanks Bill

 They are static IP's, so I assume (you may know better?) DHCP lease times are 
 (or should be?) irrelevant.

 Not sure if this what you mean but this might answer?

No worries, if it's static assigned and not a dhcp static assignment
then you won't have the files I was looking for.  Honestly not sure
what else to look at here.  This doesn't appear to be due to traffic
inactivity.  I'm not sure how any other system would work any better
:-/

--Bill

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-03 Thread Lance Peterson
I'm a home user with a cable modem connected to a small firewall computer
built up with one Linksys 10/100 card, one Netgear 10/100 card, and PFSense
installed.  I started experiencing connection problems with computers
attached to this small network within 24 hours.  I reloaded, reconfigured,
started and stopped services, etc. and nothing permanently fixed my
connection issues.  Then I formatted and installed Smoothwall Express using
all the same hardware -- problem solved -- no more lost
connections.   Definately seems like a PFSense problem, in my opinion.

Sorry if this is a little off topic or already discussed, I just scanned
though these replies and wanted to post my experience with lost connections.


On 9/3/07, Bill Marquette [EMAIL PROTECTED] wrote:

 On 9/2/07, Tortise [EMAIL PROTECTED] wrote:
  Thanks Bill
 
  They are static IP's, so I assume (you may know better?) DHCP lease
 times are (or should be?) irrelevant.
 
  Not sure if this what you mean but this might answer?

 No worries, if it's static assigned and not a dhcp static assignment
 then you won't have the files I was looking for.  Honestly not sure
 what else to look at here.  This doesn't appear to be due to traffic
 inactivity.  I'm not sure how any other system would work any better
 :-/

 --Bill

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-03 Thread Sean Cavanaugh
considering smoothwall is based on linux whereas pfSense is based on FreeBSD, I 
lean towards it being a driver issue with your setup. using cheapo cards like 
the linksys or Netgear ones can cause this. try and get a higher level card 
like a 3com 3c905c or intel card. I personally run the gigabit Netgear card 
with hardware offloading internally and a 3com WAN side and it runs with zero 
issue.

-Sean
  - Original Message - 
  From: Lance Peterson 
  To: support@pfsense.com 
  Sent: Monday, September 03, 2007 2:28 PM
  Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M RAM


  I'm a home user with a cable modem connected to a small firewall computer 
built up with one Linksys 10/100 card, one Netgear 10/100 card, and PFSense 
installed.  I started experiencing connection problems with computers attached 
to this small network within 24 hours.  I reloaded, reconfigured, started and 
stopped services, etc. and nothing permanently fixed my connection issues.  
Then I formatted and installed Smoothwall Express using all the same hardware 
-- problem solved -- no more lost connections.   Definately seems like a 
PFSense problem, in my opinion. 

  Sorry if this is a little off topic or already discussed, I just scanned 
though these replies and wanted to post my experience with lost connections.

   
  On 9/3/07, Bill Marquette [EMAIL PROTECTED] wrote: 
On 9/2/07, Tortise [EMAIL PROTECTED] wrote:
 Thanks Bill

 They are static IP's, so I assume (you may know better?) DHCP lease times 
are (or should be?) irrelevant.

 Not sure if this what you mean but this might answer?

No worries, if it's static assigned and not a dhcp static assignment 
then you won't have the files I was looking for.  Honestly not sure
what else to look at here.  This doesn't appear to be due to traffic
inactivity.  I'm not sure how any other system would work any better 
:-/

--Bill

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-03 Thread Tortise
Sean

I guess you saw we've gone down that road, the cards I am currently using are 
in the subject line and would seem to be of the type you advocate, however 
perhaps you were inquiring the NIC types used by Lance?  Are you also behind a 
Motorola SB 51xx cable modem?  

The fix I posted has now proven to perform the necessary rescue several times.  
It is such a refreshing change to be off site running a terminal session, to be 
cut out, and to know it will come back within a minute!  (Assuming the issue is 
the one that is the subject of this thread!)  Its not perfect but it is a 
significant advance!

If I knew how to reference and extract the WAN driver type (e.g. em0) I could 
have the script fully cross machine, so it might then be considered for the 
image. So I don't have to add it in manually with every upgrade!  Even if it is 
there so that the appropriate CRON line would only remain to be added or 
commented in.

Kind regards
David Hingston 

- Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Tuesday, September 04, 2007 8:11 AM
  Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M RAM


  considering smoothwall is based on linux whereas pfSense is based on FreeBSD, 
I lean towards it being a driver issue with your setup. using cheapo cards like 
the linksys or Netgear ones can cause this. try and get a higher level card 
like a 3com 3c905c or intel card. I personally run the gigabit Netgear card 
with hardware offloading internally and a 3com WAN side and it runs with zero 
issue.

  -Sean
- Original Message - 
From: Lance Peterson 
To: support@pfsense.com 
Sent: Monday, September 03, 2007 2:28 PM
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M RAM


I'm a home user with a cable modem connected to a small firewall computer 
built up with one Linksys 10/100 card, one Netgear 10/100 card, and PFSense 
installed.  I started experiencing connection problems with computers attached 
to this small network within 24 hours.  I reloaded, reconfigured, started and 
stopped services, etc. and nothing permanently fixed my connection issues.  
Then I formatted and installed Smoothwall Express using all the same hardware 
-- problem solved -- no more lost connections.   Definately seems like a 
PFSense problem, in my opinion. 

Sorry if this is a little off topic or already discussed, I just scanned 
though these replies and wanted to post my experience with lost connections.

 
On 9/3/07, Bill Marquette [EMAIL PROTECTED] wrote: 
  On 9/2/07, Tortise [EMAIL PROTECTED] wrote:
   Thanks Bill
  
   They are static IP's, so I assume (you may know better?) DHCP lease 
times are (or should be?) irrelevant.
  
   Not sure if this what you mean but this might answer?

  No worries, if it's static assigned and not a dhcp static assignment 
  then you won't have the files I was looking for.  Honestly not sure
  what else to look at here.  This doesn't appear to be due to traffic
  inactivity.  I'm not sure how any other system would work any better 
  :-/

  --Bill

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-03 Thread Chris Buechler
I haven't closely followed this particular thread, but a couple months 
back I got some pcap files from one of the people with this issue. It 
got buried in my inbox, and I never got back around to it until now.


The capture from that time, with the same issue, shows ARP working fine, 
traffic going out fine, but it never sees any responses. SYN's go out 
and never see a SYN ACK, ICMP echo requests go out and never see a 
reply. As is typical with cable modems, there were over 100,000 ARP 
requests are replies in the capture (with a couple dozen non-ARP frames).


So I have no idea what's happening - it definitely looks like an ISP 
issue since the traffic is going out properly and never sees replies, 
ARP is working fine, and the cable modem is obviously up and the NIC is 
receiving traffic from it fine given the amount of ARP frames in the 
capture. Rebooting does temporarily fix it, which makes absolutely no 
sense. Given that it's limited to this one particular ISP, and there 
doesn't seem to be any other ISP in the world that has the same problem, 
it definitely looks like something strange with their network. The 
captures don't show anything to indicate what that might be.



Tortise wrote:

Sean
 
I guess you saw we've gone down that road, the cards I am currently 
using are in the subject line and would seem to be of the type you 
advocate, however perhaps you were inquiring the NIC types used by 
Lance?  Are you also behind a Motorola SB 51xx cable modem? 
 
The fix I posted has now proven to perform the necessary rescue 
several times.  It is such a refreshing change to be off site running 
a terminal session, to be cut out, and to know it will come back 
within a minute!  (Assuming the issue is the one that is the subject 
of this thread!)  Its not perfect but it is a significant advance!
 
If I knew how to reference and extract the WAN driver type (e.g. em0) 
I could have the script fully cross machine, so it might then be 
considered for the image. So I don't have to add it in manually with 
every upgrade!  Even if it is there so that the appropriate CRON line 
would only remain to be added or commented in.


Kind regards
David Hingston

- Original Message -

*From:* Sean Cavanaugh mailto:[EMAIL PROTECTED]
*To:* support@pfsense.com mailto:support@pfsense.com
*Sent:* Tuesday, September 04, 2007 8:11 AM
*Subject:* Re: [pfSense Support] LAN / WAN Disconnections continue
in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

considering smoothwall is based on linux whereas pfSense is based
on FreeBSD, I lean towards it being a driver issue with your
setup. using cheapo cards like the linksys or Netgear ones can
cause this. try and get a higher level card like a 3com 3c905c or
intel card. I personally run the gigabit Netgear card with
hardware offloading internally and a 3com WAN side and it runs
with zero issue.
 
-Sean


- Original Message -
*From:* Lance Peterson mailto:[EMAIL PROTECTED]
*To:* support@pfsense.com mailto:support@pfsense.com
*Sent:* Monday, September 03, 2007 2:28 PM
*Subject:* Re: [pfSense Support] LAN / WAN Disconnections
continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

I'm a home user with a cable modem connected to a small
firewall computer built up with one Linksys 10/100 card, one
Netgear 10/100 card, and PFSense installed.  I started
experiencing connection problems with computers attached to
this small network within 24 hours.  I reloaded, reconfigured,
started and stopped services, etc. and nothing permanently
fixed my connection issues.  Then I formatted and installed
Smoothwall Express using all the same hardware -- problem
solved -- no more lost connections.   Definately seems like a
PFSense problem, in my opinion.
 
Sorry if this is a little off topic or already discussed, I

just scanned though these replies and wanted to post my
experience with lost connections.

 
On 9/3/07, *Bill Marquette* [EMAIL PROTECTED]

mailto:[EMAIL PROTECTED] wrote:

On 9/2/07, Tortise [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] wrote:
 Thanks Bill

 They are static IP's, so I assume (you may know better?)
DHCP lease times are (or should be?) irrelevant.

 Not sure if this what you mean but this might answer?

No worries, if it's static assigned and not a dhcp static
assignment
then you won't have the files I was looking for.  Honestly
not sure
what else to look at here.  This doesn't appear to be due
to traffic
inactivity.  I'm not sure how any other system would work
any better
:-/

--Bill

Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-03 Thread Bill Marquette
I have two connections to Comcast through two different modems (their
voip capable modem and their business modem - static IPs) at my house
and have _never_ had an issue with the connection.  The Comcast user
with issues is likely a hardware issue.

I'm not sure I have anything more to add to David's issue though -
it's obviously not hardware.  Question for Chris on the trace.  Does
it show the upstream router sending arp requests for the local IP and
getting a response?  Not sure if there's a way to force a gratuitous
arp in FreeBSD without installing some third party tool like nemesis,
but that might be worth looking at I 'spose.

--Bill

On 9/3/07, Sean Cavanaugh [EMAIL PROTECTED] wrote:


 David,

 sorry, I was referencing Lance in my response. Personally I am using a Dlink
 DCM-202 on my comcast service. I also have it set up at another persons
 house running on the small square ?motorola? cable modem with no issues
 (actually used it to replace a crappy linksys router) also on comcast but in
 a different county/service area.

 -Sean

 - Original Message -
 From: Tortise
 To: support@pfsense.com

 Sent: Monday, September 03, 2007 4:33 PM
 Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1,
 Intel Pro/1000GT NICs with 370M RAM


 Sean

 I guess you saw we've gone down that road, the cards I am currently using
 are in the subject line and would seem to be of the type you advocate,
 however perhaps you were inquiring the NIC types used by Lance?  Are you
 also behind a Motorola SB 51xx cable modem?

 The fix I posted has now proven to perform the necessary rescue several
 times.  It is such a refreshing change to be off site running a terminal
 session, to be cut out, and to know it will come back within a minute!
 (Assuming the issue is the one that is the subject of this thread!)  Its not
 perfect but it is a significant advance!

 If I knew how to reference and extract the WAN driver type (e.g. em0) I
 could have the script fully cross machine, so it might then be considered
 for the image. So I don't have to add it in manually with every upgrade!
 Even if it is there so that the appropriate CRON line would only remain to
 be added or commented in.

 Kind regards
 David Hingston

 - Original Message -


 From: Sean Cavanaugh
 To: support@pfsense.com
 Sent: Tuesday, September 04, 2007 8:11 AM
 Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1,
 Intel Pro/1000GT NICs with 370M RAM


 considering smoothwall is based on linux whereas pfSense is based on
 FreeBSD, I lean towards it being a driver issue with your setup. using
 cheapo cards like the linksys or Netgear ones can cause this. try and get a
 higher level card like a 3com 3c905c or intel card. I personally run the
 gigabit Netgear card with hardware offloading internally and a 3com WAN side
 and it runs with zero issue.

 -Sean

 - Original Message -
 From: Lance Peterson
 To: support@pfsense.com
 Sent: Monday, September 03, 2007 2:28 PM
 Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1,
 Intel Pro/1000GT NICs with 370M RAM


 I'm a home user with a cable modem connected to a small firewall computer
 built up with one Linksys 10/100 card, one Netgear 10/100 card, and PFSense
 installed.  I started experiencing connection problems with computers
 attached to this small network within 24 hours.  I reloaded, reconfigured,
 started and stopped services, etc. and nothing permanently fixed my
 connection issues.  Then I formatted and installed Smoothwall Express using
 all the same hardware -- problem solved -- no more lost connections.
 Definately seems like a PFSense problem, in my opinion.

 Sorry if this is a little off topic or already discussed, I just scanned
 though these replies and wanted to post my experience with lost connections.


 On 9/3/07, Bill Marquette [EMAIL PROTECTED] wrote:
  On 9/2/07, Tortise [EMAIL PROTECTED] wrote:
   Thanks Bill
  
   They are static IP's, so I assume (you may know better?) DHCP lease
 times are (or should be?) irrelevant.
  
   Not sure if this what you mean but this might answer?
 
  No worries, if it's static assigned and not a dhcp static assignment
  then you won't have the files I was looking for.  Honestly not sure
  what else to look at here.  This doesn't appear to be due to traffic
  inactivity.  I'm not sure how any other system would work any better
  :-/
 
  --Bill
 
 
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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-03 Thread Lance Peterson
Hadn't thought about it being a FreeBSD problem with limited driver support
for common home user NIC's.  That very well may be the problem, in my case.
Fortunately, I didn't have to buy new, higher level NIC's to get my Linux
firewall up and running without connection issues.

On 9/3/07, Sean Cavanaugh [EMAIL PROTECTED] wrote:

  considering smoothwall is based on linux whereas pfSense is based on
 FreeBSD, I lean towards it being a driver issue with your setup. using
 cheapo cards like the linksys or Netgear ones can cause this. try and get a
 higher level card like a 3com 3c905c or intel card. I personally run the
 gigabit Netgear card with hardware offloading internally and a 3com WAN side
 and it runs with zero issue.

 -Sean

 - Original Message -
 *From:* Lance Peterson [EMAIL PROTECTED]
 *To:* support@pfsense.com
 *Sent:* Monday, September 03, 2007 2:28 PM
 *Subject:* Re: [pfSense Support] LAN / WAN Disconnections continue in
 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

 I'm a home user with a cable modem connected to a small firewall computer
 built up with one Linksys 10/100 card, one Netgear 10/100 card, and PFSense
 installed.  I started experiencing connection problems with computers
 attached to this small network within 24 hours.  I reloaded, reconfigured,
 started and stopped services, etc. and nothing permanently fixed my
 connection issues.  Then I formatted and installed Smoothwall Express using
 all the same hardware -- problem solved -- no more lost
 connections.   Definately seems like a PFSense problem, in my opinion.

 Sorry if this is a little off topic or already discussed, I just scanned
 though these replies and wanted to post my experience with lost connections.


 On 9/3/07, Bill Marquette [EMAIL PROTECTED] wrote:
 
  On 9/2/07, Tortise [EMAIL PROTECTED] wrote:
   Thanks Bill
  
   They are static IP's, so I assume (you may know better?) DHCP lease
  times are (or should be?) irrelevant.
  
   Not sure if this what you mean but this might answer?
 
  No worries, if it's static assigned and not a dhcp static assignment
  then you won't have the files I was looking for.  Honestly not sure
  what else to look at here.  This doesn't appear to be due to traffic
  inactivity.  I'm not sure how any other system would work any better
  :-/
 
  --Bill
 
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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-02 Thread tester
Few ISPs (especially home users offers) reset their
connection every 24h. I don't live in New Zealand, so
I don't know Telstraclear Network, but are you really
sure is it an equipment issue or a line problem (e.g.
interferences, etc...)?
If you can, try another cable modem.

Bye!

--- Tortise [EMAIL PROTECTED] wrote:

 I was not surprised that the Motorola 5100 cable
 modem on the Telstraclear Network in New Zealand
 also lost connectivity within the 
 first 24 hours of operation. For pfSense the 5100
 seems no more compatible than the 5101.  Given there
 seem to be no reports of 
 people having problems on other networks with these
 modems, what is it about the Telstraclear cable
 network?
 Kind regards
 David Hingston



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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-02 Thread Bill Marquette
On 9/2/07, tester [EMAIL PROTECTED] wrote:
 Few ISPs (especially home users offers) reset their
 connection every 24h. I don't live in New Zealand, so
 I don't know Telstraclear Network, but are you really
 sure is it an equipment issue or a line problem (e.g.
 interferences, etc...)?
 If you can, try another cable modem.

I think you missed the first half dozen messages in this thread.  The
cable modem has been replaced (and others on Telstraclear have had the
same issue apparently).  Most likely it's some wierd dhcp lease
expiration or MAC expiration.  Although, unlikely to be MAC expiration
if the icmp polling isn't keeping the mac tables fresh.

This is DHCP right?  Check out /var/db/dhclient.leases.*
lease {
  interface sis0;
  fixed-address 24.1.x.x;
  option subnet-mask 255.255.254.0;
  option routers 24.1.66.1;
  option domain-name-servers 68.87.72.130,68.87.77.130;
  option host-name topell;
  option domain-name hsd1.il.comcast.net.;
  option broadcast-address 255.255.255.255;
  option dhcp-lease-time 345600;
  option dhcp-message-type 5;
  option dhcp-server-identifier 68.87.72.44;
  renew 2 2007/9/4 06:43:38;
  rebind 3 2007/9/5 18:43:38;
  expire 4 2007/9/6 06:43:38;
}

It'd be interesting to see what the lease times are.

--Bill

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-02 Thread Tortise
Thanks Bill

They are static IP's, so I assume (you may know better?) DHCP lease times are 
(or should be?) irrelevant.

Not sure if this what you mean but this might answer?

$ ls /var/db/
entropy
ipsecpinghosts
pingmsstatus
pingstatus
pkg
rrd

Kind regards 
David Hingston 

- Original Message - 
From: Bill Marquette [EMAIL PROTECTED]
To: support@pfsense.com
Sent: Monday, September 03, 2007 3:58 PM
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M RAM


On 9/2/07, tester [EMAIL PROTECTED] wrote:
 Few ISPs (especially home users offers) reset their
 connection every 24h. I don't live in New Zealand, so
 I don't know Telstraclear Network, but are you really
 sure is it an equipment issue or a line problem (e.g.
 interferences, etc...)?
 If you can, try another cable modem.

I think you missed the first half dozen messages in this thread.  The
cable modem has been replaced (and others on Telstraclear have had the
same issue apparently).  Most likely it's some wierd dhcp lease
expiration or MAC expiration.  Although, unlikely to be MAC expiration
if the icmp polling isn't keeping the mac tables fresh.

This is DHCP right?  Check out /var/db/dhclient.leases.*
lease {
  interface sis0;
  fixed-address 24.1.x.x;
  option subnet-mask 255.255.254.0;
  option routers 24.1.66.1;
  option domain-name-servers 68.87.72.130,68.87.77.130;
  option host-name topell;
  option domain-name hsd1.il.comcast.net.;
  option broadcast-address 255.255.255.255;
  option dhcp-lease-time 345600;
  option dhcp-message-type 5;
  option dhcp-server-identifier 68.87.72.44;
  renew 2 2007/9/4 06:43:38;
  rebind 3 2007/9/5 18:43:38;
  expire 4 2007/9/6 06:43:38;
}

It'd be interesting to see what the lease times are.

--Bill

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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-09-01 Thread Tortise
I was not surprised that the Motorola 5100 cable modem on the Telstraclear 
Network in New Zealand also lost connectivity within the 
first 24 hours of operation. For pfSense the 5100 seems no more compatible than 
the 5101.  Given there seem to be no reports of 
people having problems on other networks with these modems, what is it about 
the Telstraclear cable network?
Kind regards
David Hingston 


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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-08-31 Thread Tortise
I think we may have got this fixed, (all be it as a Kludge?)

Essentially the fix is to ping the static IP's first hop, if this is down then 
flick the WAN NIC state down and up, this restores 
the lost connection where the motorola 5101 has stopped sending packets 
(presumably for some incompatibility reason)  The motorola 
5101 has today been replaced with a 5100, the ISP tell me most commercial lines 
are running the 5100 as they say it is more router 
compatible than the newer 5101.  I'll advise if the 5100 exhibits the same 
behaviour(!) however if it does the following should 
address it within a minute.  If you are copying it be sure to copy it exactly 
as spaces in the wrong place stuff it upetc!!

For both the lists and my record it is done by:

= in /etc/crontab add
*/1 * * * * root /usr/bin/pinger.sh

= from edit.php create / write into new file /usr/bin/pinger.sh
#!/bin/sh

ping -c1 Insert_1st_Gateway_Hop_Here_commonly_Static_IP_a.b.c.1
if [ $? -eq 2 ]; then
ifconfig em0 down
ifconfig em0 up
echo 'Gateway Down'
else
echo 'Gateway Up'
fi

= from exec.php run chmod u+x /usr/bin/pinger.sh

= from exec.php run ls -l /usr/bin/pinger.sh
and check there is an x in the file permissions (for executable)

It will have run when you see a log series of commands starting with
Sep 1 11:32:13 kernel: em0: link state changed to UP
Sep 1 11:32:11 kernel: em0: link state changed to DOWN

The only problem I see with this approach is that whenever the Internet is down 
for whatever reason the WAN interface is going to be 
disconnected and reconnected every minute, as well as filling the logs with 
this info, but that seems only of concern from the 
perspective of filling the log with rubbish.  I might tinker with it to send me 
an email to advise me when the code has also run .

Whilst we could have changed to a different router (non freebsd) I really like 
the pfsense and its monowall heritage, and wanted to 
give back something by solving this problem in some sort of gratitude and small 
contribution, I hope this helps someone and goes in 
some small way to contribute to what is a great piece of software - and the 
leaders and community behind it.

Thanks to Vivek, Sean, Bill, Raj, Paul and others also!

Kind regards
David Hingston 


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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-08-29 Thread Tortise
Thank you Paul

We are awaiting the ISP replacing the cable modem.

I think your suggestion is interesting but probably not the explanation in our 
case.

A number of people have tried multiple NIC's on different hardware (myself 
included) and still experienced the same problem.

If the replaced modem does not fix the problem I will however try anything!

Kind regards
David Hingston

- Original Message - 
From: Paul M [EMAIL PROTECTED]
To: support@pfsense.com
Sent: Tuesday, August 28, 2007 10:28 PM
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M RAM


Tortise wrote:
 Buy hardware that's not faulty.  pfsense is *way* more robust than what it 
 seems to be for you.  what network interfaces do you
 have?   if other than broadcom or Intel, switch to Intel.

 In frustration I have purchased 2 new Intel Pro/1000GT NIC's.  They have 
 lasted almost 48 hours before the internal disconnection
 between the LAN and WAN recurred yet again. The state table is reported 
 as having showed 56 entries on index.php. Fixed by
 rebooting.  Nothing else.  (Cheaper cards have lasted longer!)

we had a lot of problems with linux drivers and the intel giga nics
onboard our tyans; we turned off power management in the intel's eeprom.
maybe the same problem affects freebsd?

the script to fix it is here:
http://e1000.sourceforge.net/wiki/index.php/Issues#82573.28V.2FL.2FE.29_TX_Unit_Hang_messages

to use this fix on our pfsense box, I booted a linux rescue disk (suse
10.2 cd 1 as it happened) and downloaded and ran the script mentioned here:

this might or might not help... good luck!


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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-08-29 Thread Tortise
Dear List

Until we find a permanent solution it seems I may be able to do a temporary fix.

Firstly I note that during a download I can run

ifconfig em0 down; ifconfig em0 up

without apparently interrupting the download!  This fixes the problem - until 
it occurs again.  Looking around (using Google and 
Diagnostics: Edit File ) it seems I may be able to edit this file /etc/crontab 
thus:

{start}
SHELL=/bin/sh
PATH=/etc:/bin:/sbin:/usr/bin:/usr/sbin
HOME=/var/log
#minute hourmdaymonth   wdaywho  command
#
#
# pfSense specific crontab entries
# Created: August 26, 2007, 7:50 am
#

0 * * * * root /usr/bin/nice -n20 newsyslog
1,31 0-5 * * * root /usr/bin/nice -n20 adjkerntz -a
1 * 1 * * root /usr/bin/nice -n20 /etc/rc.update_bogons.sh
*/60 * * * * root /usr/bin/nice -n20 /usr/local/sbin/expiretable -v -t 3600 
sshlockout
1 1 * * * root /usr/bin/nice -n20 /etc/rc.dyndns.update
*/60 * * * * root /usr/bin/nice -n20 /usr/local/sbin/expiretable -v -t 3600 
virusprot
*/60 * * * * root /usr/bin/nice -n20 /usr/local/sbin/expiretable -t 3600 snort2c
*/5 * * * * root /usr/local/bin/checkreload.sh
*/5 * * * * root /etc/ping_hosts.sh
*/300 * * * * root /usr/local/sbin/reset_slbd.sh

#DH Addition Start
# Hopefully his will run every minunte
#ping returns 1 when successful
#run ping to the first hop gateway (a.b.c.1) , if it fails run the fix...
*/1 * * * * root if (ping -c1 a.b.c.1 != 1) then ifconfig em0 down; ifconfig 
em0 up endif
#DH Addition End

#
# If possible do not add items to this file manually.
# If you do so, this file must be terminated with a blank line (e.g. new line)
#

{end}

Is this correct syntax?  Can I just paste it into the window and save it?  
Anything else needed?

The immediate goal here is to be able to continue remote terminal sessions and 
keep the site up!  (Or be able to log back in within 
a minute, instead of having to wait maybe hours until someone is on site to fix 
it...)

Any guidance would be greatly appreciated.

Kind regards
David Hingston 


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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-08-29 Thread Vivek Khera


On Aug 29, 2007, at 6:20 AM, Tortise wrote:


we had a lot of problems with linux drivers and the intel giga nics
onboard our tyans; we turned off power management in the intel's  
eeprom.

maybe the same problem affects freebsd?


I've not had any issues with Intel NICs across several dozen FreeBSD  
systems of varying vintage (from the 10/100 fxp devices thru the  
1Gb em devices).  Broadcom NICs on the other hand have been mostly  
nothing but trouble until the most recent FreeBSD releases.



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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-08-28 Thread Paul M
Tortise wrote:
 Buy hardware that's not faulty.  pfsense is *way* more robust than what it 
 seems to be for you.  what network interfaces do you
 have?   if other than broadcom or Intel, switch to Intel.
 
 In frustration I have purchased 2 new Intel Pro/1000GT NIC's.  They have 
 lasted almost 48 hours before the internal disconnection 
 between the LAN and WAN recurred yet again. The state table is reported 
 as having showed 56 entries on index.php. Fixed by 
 rebooting.  Nothing else.  (Cheaper cards have lasted longer!)

we had a lot of problems with linux drivers and the intel giga nics
onboard our tyans; we turned off power management in the intel's eeprom.
maybe the same problem affects freebsd?

the script to fix it is here:
http://e1000.sourceforge.net/wiki/index.php/Issues#82573.28V.2FL.2FE.29_TX_Unit_Hang_messages

to use this fix on our pfsense box, I booted a linux rescue disk (suse
10.2 cd 1 as it happened) and downloaded and ran the script mentioned here:

this might or might not help... good luck!


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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-27 Thread Tortise
Vivek

Interesting.

That restores the connection.  (I initially did it on the LAN, but reconnected 
the LAN and did the same with the WAN, as soon as ifconfig XXX up was run it 
was up again.)

What does that tell us?

For the record I am now running RC2 on two sites, the other remains stable (as 
it has been for years...) curiously it is on a different ISP and ~50M wireless 
tunnel.

Kind regards
David Hingston 


- Original Message - 
  From: Vivek Khera 
  To: support@pfsense.com 
  Sent: Saturday, August 25, 2007 7:22 AM
  Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M




  On Aug 23, 2007, at 3:15 PM, Tortise wrote:


Why would rebooting pfsense fix that?  Perhaps cause the modem to 
re-negotiate its connection?  Cause the ISP end to wake up?




  what if you just force pfsense to bring down and back up your WAN port?


  ifconfig XXX down; ifconfig XXX up


  where XXX is your wan ethernet device name, such as em1 or fxp1.



Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-27 Thread Vivek Khera


On Aug 27, 2007, at 4:58 AM, Tortise wrote:

That restores the connection.  (I initially did it on the LAN, but  
reconnected the LAN and did the same with the WAN, as soon as  
ifconfig XXX up was run it was up again.)


What does that tell us?



the NIC's don't like each other.  replace one or both of the NICs for  
your pfsense box or your cable modem.  i'd vote to replace the cable  
modem.

Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-24 Thread Vivek Khera


On Aug 23, 2007, at 3:15 PM, Tortise wrote:

Why would rebooting pfsense fix that?  Perhaps cause the modem to  
re-negotiate its connection?  Cause the ISP end to wake up?




what if you just force pfsense to bring down and back up your WAN port?

ifconfig XXX down; ifconfig XXX up

where XXX is your wan ethernet device name, such as em1 or fxp1.



Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-23 Thread Tortise
Dear List

Initial analysis of Non ARP traffic shows packets presumably going both ways 
from and to my static IP.  Suddenly the to my static IP packets just stop.

The From packets continue, suggesting to me pfsense remains functional and a 
block is occurring at the modem, as if it has lost the plot.  

Why would rebooting pfsense fix that?  Perhaps cause the modem to re-negotiate 
its connection?  Cause the ISP end to wake up?

Why would rebooting the modem on its own not fix it?

Does this help at all?

Kind regards
David Hingston 

- Original Message - 
  From: Tortise 
  To: support@pfsense.com 
  Sent: Wednesday, August 22, 2007 11:34 PM
  Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M


  Thanks Vivek

  This hub was placed between the cable modem and the WAN for data capture 
purposes only, prior was just a direct patch cable connection, no apparent need 
for a switch/hub intermediary as the Motorola seems to accept direct and 
crossover cables, at least I have not tried a cross over cableseemed no 
need, as (I assumed) either it will work completely or not at all...at that 
level...but any assumption is dangerous I guess...  I also expected a direct 
link took away one potential source of problems.

  Since my last post it has now misbehaved, with the hub in place, I have 
caught it all into a 1G (!) file, however I need to figure out how to split it 
up to inspect now   At least it won't all load up into wireshark, even with 
4G of RAM It crashes when the RAM is consumed - at about halfway through 
the file!  When I have some more time I'll see if it will load up without the 
ARP data.

  I am hoping the times coincide well enough, I know the stop and reboot 
times

  Interestingly it commonly occurs when a remote terminal session is running, 
but not always.

  Kind regards
  David Hingston 

  - Original Message - 
From: Vivek Khera 
To: support@pfsense.com 
Sent: Wednesday, August 22, 2007 10:30 AM
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M




On Aug 21, 2007, at 7:31 AM, Tortise wrote:


  I am running wireshark - however the connection has yet to misbehave 
whilst doing so.  (Now I know why I kept those old 100M hubs!) 




Well, perhaps your switch and your NIC don't agree with each other?  I've 
had that problem before...



Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-22 Thread Tortise
Thanks Vivek

This hub was placed between the cable modem and the WAN for data capture 
purposes only, prior was just a direct patch cable connection, no apparent need 
for a switch/hub intermediary as the Motorola seems to accept direct and 
crossover cables, at least I have not tried a cross over cableseemed no 
need, as (I assumed) either it will work completely or not at all...at that 
level...but any assumption is dangerous I guess...  I also expected a direct 
link took away one potential source of problems.

Since my last post it has now misbehaved, with the hub in place, I have caught 
it all into a 1G (!) file, however I need to figure out how to split it up to 
inspect now   At least it won't all load up into wireshark, even with 4G of 
RAM It crashes when the RAM is consumed - at about halfway through the 
file!  When I have some more time I'll see if it will load up without the ARP 
data.

I am hoping the times coincide well enough, I know the stop and reboot times

Interestingly it commonly occurs when a remote terminal session is running, but 
not always.

Kind regards
David Hingston 

- Original Message - 
  From: Vivek Khera 
  To: support@pfsense.com 
  Sent: Wednesday, August 22, 2007 10:30 AM
  Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M




  On Aug 21, 2007, at 7:31 AM, Tortise wrote:


I am running wireshark - however the connection has yet to misbehave whilst 
doing so.  (Now I know why I kept those old 100M hubs!) 




  Well, perhaps your switch and your NIC don't agree with each other?  I've had 
that problem before...



Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-21 Thread Tortise
Thanks Sean

I'd like to update...

I am running wireshark - however the connection has yet to misbehave whilst 
doing so.  (Now I know why I kept those old 100M hubs!)  

Given the data volumes captured (about 100M an hour!) this has proven necessary 
on a relatively capable box - I am now using a P4 3000 with 2G of RAM.  4.5 
hours of data can take 30 mins to load, once capturing all is completed!  

The ISP tell me the Motorola SB5101 is less compatible with some routers than 
the SB5100.  They are swapping these over, however one of my colleagues with 
the same problem was running SB5100 I am therefore sceptical that this will 
fix it.

They also mentioned that they are aware there some issues with their network 
which they are planning to address by an upgrade in the coming months, for what 
that is worth  Perhaps the wireshark data might shed some light on these 
issues!?

Is the pfSense Diagnostics command Packet Capture of any relevance to me?  I 
presume it will write the results to RAM, which, even at 384M will have a time 
limit that it can storeand then?   (Several hours)  I assume it does not do 
last in first out?  (Which would be preferable for me at least)

I will keep monitoring

Kind regards
David Hingston 

- Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Saturday, August 18, 2007 1:35 AM
  Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M


  I actually turned the block private networks off on mine because my ISP 
passes a 192.168.x.x address when i initially apply for a DHCP, but if you get 
a static IP, then its a non-issue. realistically, to truly find the absolute 
reason, you would have to tcpdump on the modem and pfsense at the same time to 
see what its doing/not doing, and I don't see that happening. 
   
  only other thing I can think of is run a hub between the modem and pfsense 
and throw another computer with a packet capture/wireshark on it to see if 
there are any reasons in the packets (route not found,incorrect MTU, Need 
fragmentation set, etc.) why its not getting past the modem.
   
  -Sean




Date: Fri, 17 Aug 2007 23:38:58 +1200
From: [EMAIL PROTECTED]
To: support@pfsense.com
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M


Hi Sean

 im really thinking it’s a modem problem or something with the IP that is 
assigned for pfsense WAN. the fact that you can ALWAYS hit the modems config 
page even if internet access is unavailable kind of confirms it. 
It does tend to suggest that maybe pfsense is not the problem, butwhy 
the need to reboot pfsense?   It is almost like a keep alive situation has 
failed...  Incidentally VOIP and a webserver, amongst other things, run behind 
pfsense, it is getting ample traffic to keep alive! 

conecting another computer to the modem, I'm taking it, would get a DHCP 
address that is different from pfsense.
No, it is a static address situation, the windows PC's NIC is configured 
with the same static IP, DNS and gateway to connect up, and it does...

playing devils advocate. I know that you have reinstalled pfsense freshly 
on the box to try and resolve that. did you rebuild the config from scratch or 
just import it back in. 
Yes have run up multiple versions, using both CD and also embedded version 
on CF media.  Makes it easy to swap scenarios!  I am currently running the 
latest 1.2 RC-1.  Ran up a completely new XML from pfSense (for 1.2 RC1) and 
even did a compare with the previous XML using Winmerge.  There were many 
differences, but none of them seemed like they might be significant, XML is XML 
when its compliantbut...anyway it didn't seem to make any difference.  Same 
problems occurred in the last stable version and 1.00 as well I recall.

also is your internet IP static or DHCP.
As above, static!

and do you have the Block private networks option turned on for the WAN 
interface on your box
Yes, is a default setting I think, not been played with.   Bogons is 
unchecked, I suppose this might be better checked?

I talked with the ISP tonight.  They couldn't confirm what the MTU should 
be, (I was not surprised) so I have to assume default.  The party line is we 
support Windows Hook ups and that's about all.  I have opened a (nother) ticket 
and requested a call from their network engineer, apparently a senior 
technician is going to call me.

Many thanks for continuing to work with me on this conundrum!

Kind regards
David Hingston 

- Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Friday, August 17, 2007 11:07 PM
  Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M

Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-21 Thread Vivek Khera


On Aug 21, 2007, at 7:31 AM, Tortise wrote:

I am running wireshark - however the connection has yet to  
misbehave whilst doing so.  (Now I know why I kept those old 100M  
hubs!)




Well, perhaps your switch and your NIC don't agree with each other?   
I've had that problem before...




Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-17 Thread Tortise
Hi Sean et al

Problem has recurred, I have done the following ping tests during the problem 
condition:

I can ping from both LAN and WAN the WAN Static IP  (a.b.c.123)
I can ping from both LAN and WAN the webserver on the Cable modem 
(192.168.100.1)
I can not ping from both LAN and WAN the server on the first hop to the gateway 
(a.b.c.1)

Following reboot all the above pings work and traceroute confirms a.b.c.1 is 
the first hop.

When I have rung the ISP during this condition they say there is no problem 
with the cable modem as they can see it.  They back this up by insisting that 
I can connect a PC direct to the Cable modem and browse the web, which has 
always been the case.  Repowering the cable modem does not fix the problem.  
Rebooting pfSense does.

This doesn't make much sense to me, why can I ping the cable modem, which is 
notionally the first (all be it bridged) hop yet can't ping the ISP gateway?  
It suggests pfsense is OK from WAN to the cable modem, however the fix is to 
reboot pfsense and not the modem!

Could the problem be something to do with the ISP's gateway losing the 
connection, that is re-established by rebooting pfsense?

Kind regards
David Hingston 





  - Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Thursday, August 16, 2007 11:32 PM
  Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M


  is it an actual disconnect between the LAN and WAN interface or is it that 
the WAN interface becomes unresponsive? if its an internal disconnect you 
should still be able to ping an outside source from the firewall even if 
systems on the LAN cant. if its the WAN interface itself, nothing would 
respond. 
  are you sure you are running the correct MTU settings on the interface? I can 
def see why you would want to run TCPDump on the box now.



--

   Date: Thu, 16 Aug 2007 19:32:25 +1200
   From: [EMAIL PROTECTED]
   To: support@pfsense.com
   Subject: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M RAM
   
   Buy hardware that's not faulty. pfsense is *way* more robust than what it 
seems to be for you. what network interfaces do you
   have? if other than broadcom or Intel, switch to Intel.
   
   In frustration I have purchased 2 new Intel Pro/1000GT NIC's. They have 
lasted almost 48 hours before the internal disconnection 
   between the LAN and WAN recurred yet again. The state table is reported 
as having showed 56 entries on index.php. Fixed by 
   rebooting. Nothing else. (Cheaper cards have lasted longer!)
   
   Surely we can now conclusively say this is not a NIC or hardware issue? 
This happens for me on completely different machines with 
   = 256M RAM.
   
   I have most recently been running 1.2-RC1, pretty much since it was 
released. it teased me by running fine for 2 weeks, before 
   reproducing the same problems.
   
   One of my colleagues has now abandoned pfSense, as it has proven to be 
unreliable for him.
   
   I do not want to, however the current reliability is also unsustainable for 
me.
   
   Is there any way I can assist to fix this problem?
   
   Kind regards
   David Hingston
   
   
   
   
   - Original Message - 
   From: Tortise [EMAIL PROTECTED]
   To: support@pfsense.com
   Sent: Saturday, July 21, 2007 10:23 AM
   Subject: Re: [pfSense Support] Programming pfSense to Reboot and Dump LAN / 
WAN traffic
   
   
   Thank you Vivek
   
connect both systems to a hub and run tcpdump on the other machine 
logging all traffic some place.
   
   Yes they are already on a LAN with a switch. I didn't realise TCPDump could 
be run from another machine other than the one being
   dumped from. From what you suggest it can. I'll study it up and see if I 
can get it to! (Unless someone here knows the syntax for
   this well and can just roll it off?)
   
   Buy hardware that's not faulty. pfsense is *way* more robust than what it 
seems to be for you. what network interfaces do you
   have? if other than broadcom or intel, switch to intel.
   
   We (3 of us) believe this is not a hardware issue. 3 of us are on the same 
ISP here in NZ, and experiencing the same issues for
   many months. The ISP uses much the same Motorola Cable modem to interface 
into our static IP's. The same fault occurs using
   completely different hardware here also. I have another pfSense box running 
at alternative premises connected to quite a different
   ISP and that box just goes, in line with what we believe we should be 
expecting. Swapping the boxes also suggests it is not a
   hardware problem as they all work at the alternative ISP / venue.
   
   I find running Monowall also has the same experience here, - the same 
Monowall box is stable for months off site. I have been
   tempted to post to the monowall list also, cross posts

Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-17 Thread Sean Cavanaugh
im really thinking it's a modem problem or something with the IP that is 
assigned for pfsense WAN. the fact that you can ALWAYS hit the modems config 
page even if internet access is unavailable kind of confirms it. conecting 
another computer to the modem, I'm taking it, would get a DHCP address that is 
different from pfsense.

playing devils advocate. I know that you have reinstalled pfsense freshly on 
the box to try and resolve that. did you rebuild the config from scratch or 
just import it back in. also is your internet IP static or DHCP. and do you 
have the Block private networks option turned on for the WAN interface on 
your box

-Sean
   - Original Message - 
  From: Tortise 
  To: support@pfsense.com 
  Sent: Friday, August 17, 2007 4:07 AM
  Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M


  Hi Sean et al

  Problem has recurred, I have done the following ping tests during the problem 
condition:

  I can ping from both LAN and WAN the WAN Static IP  (a.b.c.123)
  I can ping from both LAN and WAN the webserver on the Cable modem 
(192.168.100.1)
  I can not ping from both LAN and WAN the server on the first hop to the 
gateway (a.b.c.1)

  Following reboot all the above pings work and traceroute confirms a.b.c.1 is 
the first hop.

  When I have rung the ISP during this condition they say there is no problem 
with the cable modem as they can see it.  They back this up by insisting that 
I can connect a PC direct to the Cable modem and browse the web, which has 
always been the case.  Repowering the cable modem does not fix the problem.  
Rebooting pfSense does.

  This doesn't make much sense to me, why can I ping the cable modem, which is 
notionally the first (all be it bridged) hop yet can't ping the ISP gateway?  
It suggests pfsense is OK from WAN to the cable modem, however the fix is to 
reboot pfsense and not the modem!

  Could the problem be something to do with the ISP's gateway losing the 
connection, that is re-established by rebooting pfsense?

  Kind regards
  David Hingston 


   


- Original Message - 
From: Sean Cavanaugh 
To: support@pfsense.com 
Sent: Thursday, August 16, 2007 11:32 PM
Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M


is it an actual disconnect between the LAN and WAN interface or is it that 
the WAN interface becomes unresponsive? if its an internal disconnect you 
should still be able to ping an outside source from the firewall even if 
systems on the LAN cant. if its the WAN interface itself, nothing would 
respond. 
are you sure you are running the correct MTU settings on the interface? I 
can def see why you would want to run TCPDump on the box now.





 Date: Thu, 16 Aug 2007 19:32:25 +1200
 From: [EMAIL PROTECTED]
 To: support@pfsense.com
 Subject: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M RAM
 
 Buy hardware that's not faulty. pfsense is *way* more robust than what 
it seems to be for you. what network interfaces do you
 have? if other than broadcom or Intel, switch to Intel.
 
 In frustration I have purchased 2 new Intel Pro/1000GT NIC's. They have 
lasted almost 48 hours before the internal disconnection 
 between the LAN and WAN recurred yet again. The state table is 
reported as having showed 56 entries on index.php. Fixed by 
 rebooting. Nothing else. (Cheaper cards have lasted longer!)
 
 Surely we can now conclusively say this is not a NIC or hardware issue? 
This happens for me on completely different machines with 
 = 256M RAM.
 
 I have most recently been running 1.2-RC1, pretty much since it was 
released. it teased me by running fine for 2 weeks, before 
 reproducing the same problems.
 
 One of my colleagues has now abandoned pfSense, as it has proven to be 
unreliable for him.
 
 I do not want to, however the current reliability is also unsustainable 
for me.
 
 Is there any way I can assist to fix this problem?
 
 Kind regards
 David Hingston
 
 
 
 
 - Original Message - 
 From: Tortise [EMAIL PROTECTED]
 To: support@pfsense.com
 Sent: Saturday, July 21, 2007 10:23 AM
 Subject: Re: [pfSense Support] Programming pfSense to Reboot and Dump LAN 
/ WAN traffic
 
 
 Thank you Vivek
 
  connect both systems to a hub and run tcpdump on the other machine 
logging all traffic some place.
 
 Yes they are already on a LAN with a switch. I didn't realise TCPDump 
could be run from another machine other than the one being
 dumped from. From what you suggest it can. I'll study it up and see if I 
can get it to! (Unless someone here knows the syntax for
 this well

Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-17 Thread Tortise
Hi Sean

 im really thinking it's a modem problem or something with the IP that is 
 assigned for pfsense WAN. the fact that you can ALWAYS hit the modems config 
 page even if internet access is unavailable kind of confirms it. 
It does tend to suggest that maybe pfsense is not the problem, butwhy the 
need to reboot pfsense?   It is almost like a keep alive situation has 
failed...  Incidentally VOIP and a webserver, amongst other things, run behind 
pfsense, it is getting ample traffic to keep alive! 

conecting another computer to the modem, I'm taking it, would get a DHCP 
address that is different from pfsense.
No, it is a static address situation, the windows PC's NIC is configured with 
the same static IP, DNS and gateway to connect up, and it does...

playing devils advocate. I know that you have reinstalled pfsense freshly on 
the box to try and resolve that. did you rebuild the config from scratch or 
just import it back in. 
Yes have run up multiple versions, using both CD and also embedded version on 
CF media.  Makes it easy to swap scenarios!  I am currently running the latest 
1.2 RC-1.  Ran up a completely new XML from pfSense (for 1.2 RC1) and even did 
a compare with the previous XML using Winmerge.  There were many differences, 
but none of them seemed like they might be significant, XML is XML when its 
compliantbut...anyway it didn't seem to make any difference.  Same problems 
occurred in the last stable version and 1.00 as well I recall.

also is your internet IP static or DHCP.
As above, static!

and do you have the Block private networks option turned on for the WAN 
interface on your box
Yes, is a default setting I think, not been played with.   Bogons is unchecked, 
I suppose this might be better checked?

I talked with the ISP tonight.  They couldn't confirm what the MTU should be, 
(I was not surprised) so I have to assume default.  The party line is we 
support Windows Hook ups and that's about all.  I have opened a (nother) ticket 
and requested a call from their network engineer, apparently a senior 
technician is going to call me.

Many thanks for continuing to work with me on this conundrum!

Kind regards
David Hingston 

- Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Friday, August 17, 2007 11:07 PM
  Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M




  -Sean
 - Original Message - 
From: Tortise 
To: support@pfsense.com 
Sent: Friday, August 17, 2007 4:07 AM
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M


Hi Sean et al

Problem has recurred, I have done the following ping tests during the 
problem condition:

I can ping from both LAN and WAN the WAN Static IP  (a.b.c.123)
I can ping from both LAN and WAN the webserver on the Cable modem 
(192.168.100.1)
I can not ping from both LAN and WAN the server on the first hop to the 
gateway (a.b.c.1)

Following reboot all the above pings work and traceroute confirms a.b.c.1 
is the first hop.

When I have rung the ISP during this condition they say there is no problem 
with the cable modem as they can see it.  They back this up by insisting that 
I can connect a PC direct to the Cable modem and browse the web, which has 
always been the case.  Repowering the cable modem does not fix the problem.  
Rebooting pfSense does.

This doesn't make much sense to me, why can I ping the cable modem, which 
is notionally the first (all be it bridged) hop yet can't ping the ISP gateway? 
 It suggests pfsense is OK from WAN to the cable modem, however the fix is to 
reboot pfsense and not the modem!

Could the problem be something to do with the ISP's gateway losing the 
connection, that is re-established by rebooting pfsense?

Kind regards
David Hingston 


 


  - Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Thursday, August 16, 2007 11:32 PM
  Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M


  is it an actual disconnect between the LAN and WAN interface or is it 
that the WAN interface becomes unresponsive? if its an internal disconnect you 
should still be able to ping an outside source from the firewall even if 
systems on the LAN cant. if its the WAN interface itself, nothing would 
respond. 
  are you sure you are running the correct MTU settings on the interface? I 
can def see why you would want to run TCPDump on the box now.



--

   Date: Thu, 16 Aug 2007 19:32:25 +1200
   From: [EMAIL PROTECTED]
   To: support@pfsense.com
   Subject: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M RAM
   
   Buy hardware

RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-17 Thread Sean Cavanaugh
I actually turned the block private networks off on mine because my ISP 
passes a 192.168.x.x address when i initially apply for a DHCP, but if you get 
a static IP, then its a non-issue. realistically, to truly find the absolute 
reason, you would have to tcpdump on the modem and pfsense at the same time to 
see what its doing/not doing, and I don't see that happening. 
 
only other thing I can think of is run a hub between the modem and pfsense and 
throw another computer with a packet capture/wireshark on it to see if there 
are any reasons in the packets (route not found,incorrect MTU, Need 
fragmentation set, etc.) why its not getting past the modem.
 
-Sean


Date: Fri, 17 Aug 2007 23:38:58 +1200From: [EMAIL PROTECTED]: [EMAIL 
PROTECTED]: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M



Hi Sean
 

 im really thinking it’s a modem problem or something with the IP that is 
 assigned for pfsense WAN. the fact that you can ALWAYS hit the modems config 
 page even if internet access is unavailable kind of confirms it. 
It does tend to suggest that maybe pfsense is not the problem, butwhy the 
need to reboot pfsense?   It is almost like a keep alive situation has 
failed...  Incidentally VOIP and a webserver, amongst other things, run behind 
pfsense, it is getting ample traffic to keep alive! 
 
conecting another computer to the modem, I'm taking it, would get a DHCP 
address that is different from pfsense.
No, it is a static address situation, the windows PC's NIC is configured with 
the same static IP, DNS and gateway to connect up, and it does...
 
playing devils advocate. I know that you have reinstalled pfsense freshly on 
the box to try and resolve that. did you rebuild the config from scratch or 
just import it back in. 
Yes have run up multiple versions, using both CD and also embedded version on 
CF media.  Makes it easy to swap scenarios!  I am currently running the latest 
1.2 RC-1.  Ran up a completely new XML from pfSense (for 1.2 RC1) and even did 
a compare with the previous XML using Winmerge.  There were many differences, 
but none of them seemed like they might be significant, XML is XML when its 
compliantbut...anyway it didn't seem to make any difference.  Same problems 
occurred in the last stable version and 1.00 as well I recall.
 
also is your internet IP static or DHCP.
As above, static!
 
and do you have the Block private networks option turned on for the WAN 
interface on your box
Yes, is a default setting I think, not been played with.   Bogons is unchecked, 
I suppose this might be better checked?
 
I talked with the ISP tonight.  They couldn't confirm what the MTU should be, 
(I was not surprised) so I have to assume default.  The party line is we 
support Windows Hook ups and that's about all.  I have opened a (nother) ticket 
and requested a call from their network engineer, apparently a senior 
technician is going to call me.
 
Many thanks for continuing to work with me on this conundrum!
Kind regardsDavid Hingston - Original Message - 

From: Sean Cavanaugh 
To: support@pfsense.com 
Sent: Friday, August 17, 2007 11:07 PM
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M

 
 
-Sean

 - Original Message - 
From: Tortise 
To: support@pfsense.com 
Sent: Friday, August 17, 2007 4:07 AM
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M

Hi Sean et al
 
Problem has recurred, I have done the following ping tests during the problem 
condition:
 
I can ping from both LAN and WAN the WAN Static IP  (a.b.c.123)

I can ping from both LAN and WAN the webserver on the Cable modem 
(192.168.100.1)

I can not ping from both LAN and WAN the server on the first hop to the gateway 
(a.b.c.1)
 
Following reboot all the above pings work and traceroute confirms a.b.c.1 is 
the first hop.
 
When I have rung the ISP during this condition they say there is no problem 
with the cable modem as they can see it.  They back this up by insisting that 
I can connect a PC direct to the Cable modem and browse the web, which has 
always been the case.  Repowering the cable modem does not fix the problem.  
Rebooting pfSense does.
 
This doesn't make much sense to me, why can I ping the cable modem, which is 
notionally the first (all be it bridged) hop yet can't ping the ISP gateway?  
It suggests pfsense is OK from WAN to the cable modem, however the fix is to 
reboot pfsense and not the modem!
 
Could the problem be something to do with the ISP's gateway losing the 
connection, that is re-established by rebooting pfsense?
Kind regardsDavid Hingston 
 



- Original Message - 
From: Sean Cavanaugh 
To: support@pfsense.com 
Sent: Thursday, August 16, 2007 11:32 PM
Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M
is it an actual disconnect

Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-17 Thread Tortise
Thanks Sean, 

Having googled a bit I am running up Kubuntu on an old box with wireshark.  I 
assume it will run without an IP assignment from the hub, using the NIC's 
promiscous mode?  (Probably no DHCP running and can't use my static IP!)

I appreciate the your directional overview, I will let you know what transpires 
in due course.

Kind regards
David Hingston 


- Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Saturday, August 18, 2007 1:35 AM
  Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M


  I actually turned the block private networks off on mine because my ISP 
passes a 192.168.x.x address when i initially apply for a DHCP, but if you get 
a static IP, then its a non-issue. realistically, to truly find the absolute 
reason, you would have to tcpdump on the modem and pfsense at the same time to 
see what its doing/not doing, and I don't see that happening. 
   
  only other thing I can think of is run a hub between the modem and pfsense 
and throw another computer with a packet capture/wireshark on it to see if 
there are any reasons in the packets (route not found,incorrect MTU, Need 
fragmentation set, etc.) why its not getting past the modem.
   
  -Sean




Date: Fri, 17 Aug 2007 23:38:58 +1200
From: [EMAIL PROTECTED]
To: support@pfsense.com
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M


Hi Sean

 im really thinking it’s a modem problem or something with the IP that is 
assigned for pfsense WAN. the fact that you can ALWAYS hit the modems config 
page even if internet access is unavailable kind of confirms it. 
It does tend to suggest that maybe pfsense is not the problem, butwhy 
the need to reboot pfsense?   It is almost like a keep alive situation has 
failed...  Incidentally VOIP and a webserver, amongst other things, run behind 
pfsense, it is getting ample traffic to keep alive! 

conecting another computer to the modem, I'm taking it, would get a DHCP 
address that is different from pfsense.
No, it is a static address situation, the windows PC's NIC is configured 
with the same static IP, DNS and gateway to connect up, and it does...

playing devils advocate. I know that you have reinstalled pfsense freshly 
on the box to try and resolve that. did you rebuild the config from scratch or 
just import it back in. 
Yes have run up multiple versions, using both CD and also embedded version 
on CF media.  Makes it easy to swap scenarios!  I am currently running the 
latest 1.2 RC-1.  Ran up a completely new XML from pfSense (for 1.2 RC1) and 
even did a compare with the previous XML using Winmerge.  There were many 
differences, but none of them seemed like they might be significant, XML is XML 
when its compliantbut...anyway it didn't seem to make any difference.  Same 
problems occurred in the last stable version and 1.00 as well I recall.

also is your internet IP static or DHCP.
As above, static!

and do you have the Block private networks option turned on for the WAN 
interface on your box
Yes, is a default setting I think, not been played with.   Bogons is 
unchecked, I suppose this might be better checked?

I talked with the ISP tonight.  They couldn't confirm what the MTU should 
be, (I was not surprised) so I have to assume default.  The party line is we 
support Windows Hook ups and that's about all.  I have opened a (nother) ticket 
and requested a call from their network engineer, apparently a senior 
technician is going to call me.

Many thanks for continuing to work with me on this conundrum!

Kind regards
David Hingston 

- Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Friday, August 17, 2007 11:07 PM
  Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M




  -Sean
 - Original Message - 
From: Tortise 
To: support@pfsense.com 
Sent: Friday, August 17, 2007 4:07 AM
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M


Hi Sean et al

Problem has recurred, I have done the following ping tests during the 
problem condition:

I can ping from both LAN and WAN the WAN Static IP  (a.b.c.123)
I can ping from both LAN and WAN the webserver on the Cable modem 
(192.168.100.1)
I can not ping from both LAN and WAN the server on the first hop to the 
gateway (a.b.c.1)

Following reboot all the above pings work and traceroute confirms 
a.b.c.1 is the first hop.

When I have rung the ISP during this condition they say there is no 
problem with the cable modem as they can see

[pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM

2007-08-16 Thread Tortise
Buy hardware that's not faulty.  pfsense is *way* more robust than what it 
seems to be for you.  what network interfaces do you
have?   if other than broadcom or Intel, switch to Intel.

In frustration I have purchased 2 new Intel Pro/1000GT NIC's.  They have lasted 
almost 48 hours before the internal disconnection 
between the LAN and WAN recurred yet again. The state table is reported as 
having showed 56 entries on index.php. Fixed by 
rebooting.  Nothing else.  (Cheaper cards have lasted longer!)

Surely we can now conclusively say this is not a NIC or hardware issue?  This 
happens for me on completely different machines with 
 = 256M RAM.

I have most recently been running 1.2-RC1, pretty much since it was released.  
it teased me by running fine for 2 weeks, before 
reproducing the same problems.

One of my colleagues has now abandoned pfSense, as it has proven to be 
unreliable for him.

I do not want to, however the current reliability is also unsustainable for me.

Is there any way I can assist to fix this problem?

Kind regards
David Hingston




- Original Message - 
From: Tortise [EMAIL PROTECTED]
To: support@pfsense.com
Sent: Saturday, July 21, 2007 10:23 AM
Subject: Re: [pfSense Support] Programming pfSense to Reboot and Dump LAN / WAN 
traffic


Thank you Vivek

 connect both systems to a hub and run tcpdump on the other machine logging 
 all traffic some place.

Yes they are already on a LAN with a switch.  I didn't realise TCPDump could be 
run from another machine other than the one being
dumped from.  From what you suggest it can.  I'll study it up and see if I can 
get it to!  (Unless someone here knows the syntax for
this well and can just roll it off?)

Buy hardware that's not faulty.  pfsense is *way* more robust than what it 
seems to be for you.  what network interfaces do you
have?   if other than broadcom or intel, switch to intel.

We (3 of us) believe this is not a hardware issue.  3 of us are on the same ISP 
here in NZ, and experiencing the same issues for
many months.  The ISP uses much the same Motorola Cable modem to interface into 
our static IP's.  The same fault occurs using
completely different hardware here also.  I have another pfSense box running at 
alternative premises connected to quite a different
ISP and that box just goes, in line with what we believe we should be 
expecting.  Swapping the boxes also suggests it is not a
hardware problem as they all work at the alternative ISP / venue.

I find running Monowall also has the same experience here, - the same Monowall 
box is stable for months off site.  I have been
tempted to post to the monowall list also, cross posts are considered bad 
etiquette and I presume the monowall folks are also on
both lists, I have refrained.  (Is this correct?)

It suggests to me there is something about our ISP which is a problem, perhaps 
their hardware or perhaps something about their
traffic.  Clearly this should not be the case, but the onus falls on us 
(rightly or wrongly) to prove this.

It also suggests to me there is a vulnerability in FreeBSD as the problem 
occurs in both Monowall and pfSense with this cable ISP.

I'd prefer my firewall not need random rebooting.  We'd all like to help within 
our power and ability to move this forwards as
FreeBSD and its children (pfSense and Monowall) are largely fantastic!

Kind regards
David Hingston




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RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-16 Thread Sean Cavanaugh
is it an actual disconnect between the LAN and WAN interface or is it that the 
WAN interface becomes unresponsive? if its an internal disconnect you should 
still be able to ping an outside source from the firewall even if systems on 
the LAN cant. if its the WAN interface itself, nothing would respond. 
are you sure you are running the correct MTU settings on the interface? I can 
def see why you would want to run TCPDump on the box now.



 Date: Thu, 16 Aug 2007 19:32:25 +1200 From: [EMAIL PROTECTED] To: 
 support@pfsense.com Subject: [pfSense Support] LAN / WAN Disconnections 
 continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM  Buy hardware 
 that's not faulty. pfsense is *way* more robust than what it seems to be for 
 you. what network interfaces do you have? if other than broadcom or Intel, 
 switch to Intel.  In frustration I have purchased 2 new Intel Pro/1000GT 
 NIC's. They have lasted almost 48 hours before the internal disconnection  
 between the LAN and WAN recurred yet again. The state table is reported 
 as having showed 56 entries on index.php. Fixed by  rebooting. Nothing else. 
 (Cheaper cards have lasted longer!)  Surely we can now conclusively say 
 this is not a NIC or hardware issue? This happens for me on completely 
 different machines with  = 256M RAM.  I have most recently been running 
 1.2-RC1, pretty much since it was released. it teased me by running fine for 
 2 weeks, before  reproducing the same problems.  One of my colleagues has 
 now abandoned pfSense, as it has proven to be unreliable for him.  I do not 
 want to, however the current reliability is also unsustainable for me.  Is 
 there any way I can assist to fix this problem?  Kind regards David 
 Hingston - Original Message -  From: Tortise [EMAIL 
 PROTECTED] To: support@pfsense.com Sent: Saturday, July 21, 2007 10:23 
 AM Subject: Re: [pfSense Support] Programming pfSense to Reboot and Dump LAN 
 / WAN traffic   Thank you Vivek   connect both systems to a hub and 
 run tcpdump on the other machine logging all traffic some place.  Yes they 
 are already on a LAN with a switch. I didn't realise TCPDump could be run 
 from another machine other than the one being dumped from. From what you 
 suggest it can. I'll study it up and see if I can get it to! (Unless someone 
 here knows the syntax for this well and can just roll it off?)  Buy 
 hardware that's not faulty. pfsense is *way* more robust than what it seems 
 to be for you. what network interfaces do you have? if other than broadcom 
 or intel, switch to intel.  We (3 of us) believe this is not a hardware 
 issue. 3 of us are on the same ISP here in NZ, and experiencing the same 
 issues for many months. The ISP uses much the same Motorola Cable modem to 
 interface into our static IP's. The same fault occurs using completely 
 different hardware here also. I have another pfSense box running at 
 alternative premises connected to quite a different ISP and that box just 
 goes, in line with what we believe we should be expecting. Swapping the boxes 
 also suggests it is not a hardware problem as they all work at the 
 alternative ISP / venue.  I find running Monowall also has the same 
 experience here, - the same Monowall box is stable for months off site. I 
 have been tempted to post to the monowall list also, cross posts are 
 considered bad etiquette and I presume the monowall folks are also on both 
 lists, I have refrained. (Is this correct?)  It suggests to me there is 
 something about our ISP which is a problem, perhaps their hardware or perhaps 
 something about their traffic. Clearly this should not be the case, but the 
 onus falls on us (rightly or wrongly) to prove this.  It also suggests to 
 me there is a vulnerability in FreeBSD as the problem occurs in both Monowall 
 and pfSense with this cable ISP.  I'd prefer my firewall not need random 
 rebooting. We'd all like to help within our power and ability to move this 
 forwards as FreeBSD and its children (pfSense and Monowall) are largely 
 fantastic!  Kind regards David Hingston 
 - To 
 unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: 
 [EMAIL PROTECTED]
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 unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: 
 [EMAIL PROTECTED] 
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Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-16 Thread Tortise
is it an actual disconnect between the LAN and WAN interface or is it that the 
WAN interface becomes unresponsive? if its an internal disconnect you should 
still be able to ping an outside source from the firewall even if systems on 
the LAN cant. if its the WAN interface itself, nothing would respond. 

From memory I can ping the cable modem from the LAN and still view its page, 
but that is as far as it will go.  I'll check these again next time it happens 
sometime in the next two weeks!  Pretty sure I can no longer ping the WAN's 
static IP from the Net (Having created an allow ping rule) and the pfSense 
ping page does not get responses from anything on the net beyond the cable 
modem.Is that internal?

are you sure you are running the correct MTU settings on the interface?  
Using default setting here.  Not aware they are not standard, but will check 
with the ISP.

I suspect the ISP is doing something funny, but even if so pfSense should 
remain immune to it?

I can def see why you would want to run TCPDump on the box now.
Thanks Sean!

Kind regards
David Hingston 

- Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Thursday, August 16, 2007 11:32 PM
  Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M


  is it an actual disconnect between the LAN and WAN interface or is it that 
the WAN interface becomes unresponsive? if its an internal disconnect you 
should still be able to ping an outside source from the firewall even if 
systems on the LAN cant. if its the WAN interface itself, nothing would 
respond. 
  are you sure you are running the correct MTU settings on the interface? I can 
def see why you would want to run TCPDump on the box now.



--

   Date: Thu, 16 Aug 2007 19:32:25 +1200
   From: [EMAIL PROTECTED]
   To: support@pfsense.com
   Subject: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M RAM
   
   Buy hardware that's not faulty. pfsense is *way* more robust than what it 
seems to be for you. what network interfaces do you
   have? if other than broadcom or Intel, switch to Intel.
   
   In frustration I have purchased 2 new Intel Pro/1000GT NIC's. They have 
lasted almost 48 hours before the internal disconnection 
   between the LAN and WAN recurred yet again. The state table is reported 
as having showed 56 entries on index.php. Fixed by 
   rebooting. Nothing else. (Cheaper cards have lasted longer!)
   
   Surely we can now conclusively say this is not a NIC or hardware issue? 
This happens for me on completely different machines with 
   = 256M RAM.
   
   I have most recently been running 1.2-RC1, pretty much since it was 
released. it teased me by running fine for 2 weeks, before 
   reproducing the same problems.
   
   One of my colleagues has now abandoned pfSense, as it has proven to be 
unreliable for him.
   
   I do not want to, however the current reliability is also unsustainable for 
me.
   
   Is there any way I can assist to fix this problem?
   
   Kind regards
   David Hingston
   
   
   
   
   - Original Message - 
   From: Tortise [EMAIL PROTECTED]
   To: support@pfsense.com
   Sent: Saturday, July 21, 2007 10:23 AM
   Subject: Re: [pfSense Support] Programming pfSense to Reboot and Dump LAN / 
WAN traffic
   
   
   Thank you Vivek
   
connect both systems to a hub and run tcpdump on the other machine 
logging all traffic some place.
   
   Yes they are already on a LAN with a switch. I didn't realise TCPDump could 
be run from another machine other than the one being
   dumped from. From what you suggest it can. I'll study it up and see if I 
can get it to! (Unless someone here knows the syntax for
   this well and can just roll it off?)
   
   Buy hardware that's not faulty. pfsense is *way* more robust than what it 
seems to be for you. what network interfaces do you
   have? if other than broadcom or intel, switch to intel.
   
   We (3 of us) believe this is not a hardware issue. 3 of us are on the same 
ISP here in NZ, and experiencing the same issues for
   many months. The ISP uses much the same Motorola Cable modem to interface 
into our static IP's. The same fault occurs using
   completely different hardware here also. I have another pfSense box running 
at alternative premises connected to quite a different
   ISP and that box just goes, in line with what we believe we should be 
expecting. Swapping the boxes also suggests it is not a
   hardware problem as they all work at the alternative ISP / venue.
   
   I find running Monowall also has the same experience here, - the same 
Monowall box is stable for months off site. I have been
   tempted to post to the monowall list also, cross posts are considered bad 
etiquette and I presume the monowall folks are also on
   both lists, I have refrained

RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-16 Thread Sean Cavanaugh
if you can get to the cable modem and no farther, that sounds like its a 
problem with the modem and not the pfsense box.
i know my first cable modem started locking up where i had to power cycle it 
every few days to get it to work again but it gave a visual indication with its 
status lights that there was a problem. you might want to see about getting 
that replaced with a new modem and maybe having a tech come out to verify that 
the signal level is where it should be. too low and it will cut out, too high 
and it will fry the modem.
 
-Sean


Date: Thu, 16 Aug 2007 23:59:31 +1200From: [EMAIL PROTECTED]: [EMAIL 
PROTECTED]: Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M



is it an actual disconnect between the LAN and WAN interface or is it that the 
WAN interface becomes unresponsive? if its an internal disconnect you should 
still be able to ping an outside source from the firewall even if systems on 
the LAN cant. if its the WAN interface itself, nothing would respond. 
 
From memory I can ping the cable modem from the LAN and still view its page, 
but that is as far as it will go.  I'll check these again next time it happens 
sometime in the next two weeks!  Pretty sure I can no longer ping the WAN's 
static IP from the Net (Having created an allow ping rule) and the pfSense 
ping page does not get responses from anything on the net beyond the cable 
modem.Is that internal?
are you sure you are running the correct MTU settings on the interface?  
Using default setting here.  Not aware they are not standard, but will check 
with the ISP.
 
I suspect the ISP is doing something funny, but even if so pfSense should 
remain immune to it?
 
I can def see why you would want to run TCPDump on the box now.

Thanks Sean!Kind regardsDavid Hingston - Original Message - 

From: Sean Cavanaugh 
To: support@pfsense.com 
Sent: Thursday, August 16, 2007 11:32 PM
Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M
is it an actual disconnect between the LAN and WAN interface or is it that the 
WAN interface becomes unresponsive? if its an internal disconnect you should 
still be able to ping an outside source from the firewall even if systems on 
the LAN cant. if its the WAN interface itself, nothing would respond. are you 
sure you are running the correct MTU settings on the interface? I can def see 
why you would want to run TCPDump on the box now.

 Date: Thu, 16 Aug 2007 19:32:25 +1200 From: [EMAIL PROTECTED] To: 
 support@pfsense.com Subject: [pfSense Support] LAN / WAN Disconnections 
 continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M RAM  Buy hardware 
 that's not faulty. pfsense is *way* more robust than what it seems to be for 
 you. what network interfaces do you have? if other than broadcom or Intel, 
 switch to Intel.  In frustration I have purchased 2 new Intel Pro/1000GT 
 NIC's. They have lasted almost 48 hours before the internal disconnection  
 between the LAN and WAN recurred yet again. The state table is reported 
 as having showed 56 entries on index.php. Fixed by  rebooting. Nothing else. 
 (Cheaper cards have lasted longer!)  Surely we can now conclusively say 
 this is not a NIC or hardware issue? This happens for me on completely 
 different machines with  = 256M RAM.  I have most recently been running 
 1.2-RC1, pretty much since it was released. it teased me by running fine for 
 2 weeks, before  reproducing the same problems.  One of my colleagues has 
 now abandoned pfSense, as it has proven to be unreliable for him.  I do not 
 want to, however the current reliability is also unsustainable for me.  Is 
 there any way I can assist to fix this problem?  Kind regards David 
 Hingston - Original Message -  From: Tortise [EMAIL 
 PROTECTED] To: support@pfsense.com Sent: Saturday, July 21, 2007 10:23 
 AM Subject: Re: [pfSense Support] Programming pfSense to Reboot and Dump LAN 
 / WAN traffic   Thank you Vivek   connect both systems to a hub and 
 run tcpdump on the other machine logging all traffic some place.  Yes they 
 are already on a LAN with a switch. I didn't realise TCPDump could be run 
 from another machine other than the one being dumped from. From what you 
 suggest it can. I'll study it up and see if I can get it to! (Unless someone 
 here knows the syntax for this well and can just roll it off?)  Buy 
 hardware that's not faulty. pfsense is *way* more robust than what it seems 
 to be for you. what network interfaces do you have? if other than broadcom 
 or intel, switch to intel.  We (3 of us) believe this is not a hardware 
 issue. 3 of us are on the same ISP here in NZ, and experiencing the same 
 issues for many months. The ISP uses much the same Motorola Cable modem to 
 interface into our static IP's. The same fault occurs using completely 
 different hardware here also. I have another pfSense box running at 
 alternative

Re: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, Intel Pro/1000GT NICs with 370M

2007-08-16 Thread Tortise
 if you can get to the cable modem and no farther, that sounds like its a 
 problem with the modem and not the pfsense box.

Yes, that was initially suspected and has been investigated to the max.

 i know my first cable modem started locking up where i had to power cycle it 
 every few days to get it to work again but it gave a visual indication with 
 its status lights that there was a problem. you might want to see about 
 getting that replaced with a new modem and maybe having a tech come out to 
 verify that the signal level is where it should be. too low and it will cut 
 out, too high and it will fry the modem.

All this has been done, signal verified, we have a signal attenuator that makes 
for the perfect signal level, this can and is be checked from the modem web 
interface.  To be sure the modem was also replaced.  

Power cycling the modem makes no difference. A notebook can be connected and 
browse the web from the modem during these occasions.  The ISP can see the 
modem during these occasions and verifies it is fine.

As three users of the same ISP are having problems user hardware is largely 
eliminated as the problem.   (ISP hardware isn't though)

Rebooting pfsense re-establishes LAN - WAN connectivity.  This is repeatedly 
proven to restore connectivity - when nothing else has been done.

The pfsense hardware has all been completely swapped out.

The modem and pfsense run on a quality UPS.

The only remaining possible explanations is some peculiar web traffic and/or 
pfsense software vulnerability.  (MTU to be confirmed, I doubt this to be the 
issue, if it were I think it would be much more of a problem?)

How does one track this down?

Kind regards
David Hingston 
- Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Friday, August 17, 2007 12:54 AM
  Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 1.2-RC1, 
Intel Pro/1000GT NICs with 370M


  if you can get to the cable modem and no farther, that sounds like its a 
problem with the modem and not the pfsense box.
  i know my first cable modem started locking up where i had to power cycle it 
every few days to get it to work again but it gave a visual indication with its 
status lights that there was a problem. you might want to see about getting 
that replaced with a new modem and maybe having a tech come out to verify that 
the signal level is where it should be. too low and it will cut out, too high 
and it will fry the modem.
   
  -Sean




Date: Thu, 16 Aug 2007 23:59:31 +1200
From: [EMAIL PROTECTED]
To: support@pfsense.com
Subject: Re: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M


is it an actual disconnect between the LAN and WAN interface or is it that 
the WAN interface becomes unresponsive? if its an internal disconnect you 
should still be able to ping an outside source from the firewall even if 
systems on the LAN cant. if its the WAN interface itself, nothing would 
respond. 

From memory I can ping the cable modem from the LAN and still view its 
page, but that is as far as it will go.  I'll check these again next time it 
happens sometime in the next two weeks!  Pretty sure I can no longer ping the 
WAN's static IP from the Net (Having created an allow ping rule) and the 
pfSense ping page does not get responses from anything on the net beyond the 
cable modem.Is that internal?

are you sure you are running the correct MTU settings on the interface?  
Using default setting here.  Not aware they are not standard, but will 
check with the ISP.

I suspect the ISP is doing something funny, but even if so pfSense should 
remain immune to it?

I can def see why you would want to run TCPDump on the box now.
Thanks Sean!

Kind regards
David Hingston 

- Original Message - 
  From: Sean Cavanaugh 
  To: support@pfsense.com 
  Sent: Thursday, August 16, 2007 11:32 PM
  Subject: RE: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M


  is it an actual disconnect between the LAN and WAN interface or is it 
that the WAN interface becomes unresponsive? if its an internal disconnect you 
should still be able to ping an outside source from the firewall even if 
systems on the LAN cant. if its the WAN interface itself, nothing would 
respond. 
  are you sure you are running the correct MTU settings on the interface? I 
can def see why you would want to run TCPDump on the box now.



--

   Date: Thu, 16 Aug 2007 19:32:25 +1200
   From: [EMAIL PROTECTED]
   To: support@pfsense.com
   Subject: [pfSense Support] LAN / WAN Disconnections continue in 
1.2-RC1, Intel Pro/1000GT NICs with 370M RAM
   
   Buy hardware that's