RE: Sonos fans are turning to this alternative app instead of the troubled official one

[Richard Turner]

Hello Sieghard and all,

I wrote the developer of Sonophone to inquire about accessibility with 
VoiceOver.  I also mentioned I would like to be able to test the app without 
having to buy it first…

Well, within half a day, he wrote me back with a link to the beta build in 
Testflight.

He is a solo developer and had not had any experience with VoiceOver.

 

I checked out the app, and there of course were lots of accessibility issues 
with button labels, etc.

 

I gave him some feedback on those items I initially found.  I also sent him the 
information from Apple for developers on how to make their apps better with 
VoiceOver.

 

That was yesterday.  Today, I got an email from him with a new build in 
Testflight where he had gone through and added the accessibility labels for 
pretty much everything.

 

He is open to more feedback.  Which is a great sign.

I sent him 5 more questions/observations just a little while ago.

 

I will add some of what you said Sieghard about alarms, etc.  I can tell you 
that from the get go, it is easier to access your own music library with his 
app.

Now, when I first launched the app it took probably 10 or more minutes to find 
all my Sonos speakers, but it did find them.

 

Given he is a solo developer it will take time to get it to have the features 
maybe everyone would like.  And it could be he isn’t trying to have everything 
the Sonos app has, I don’t know yet.

There are some oddities about the way you get the music playing, but it isn’t 
that much more difficult than the Sonos app itself.

Of course you cannot setup a Sonos system and do some of the technical stuff 
that you can do in the manufacturer’s app.

But if it provides another way of accessing your music and such that is easier 
to use, I’ll support him in doing that.

 

Later,

 

Richard, USA

"INTROVERTS UNITE ... 

SEPARATELY IN YOUR OWN HOMES"

-- as seen on a T-shirt with a power fist raised

 

My web site: https://www.turner42.com

 

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Thursday, July 4, 2024 1:00 AM
To: viphone@googlegroups.com
Subject: RE: Sonos fans are turning to this alternative app instead of the 
troubled official one

 

That is all nice and good, but by now the new Sonos app is actually working 
somewhat OK even though it seems less efficient than the old one, but from what 
I read on some Sonos groups and forums I am on, a lot of the complaints by 
sighted users concern the fact that you cannot play music from a local library 
like on a NAS, you can't eduit queues and the snooze feature is missing from 
alarms. Local library playback and alarms are both features which are mentioned 
this SonoPhone app doesn't have to begin with.

This would be quite an opportunity however if a developer could come out with a 
Sonos replacement which can do all these things and do them better than the 
official Sonos app.

Sonos has definitely won the how to make a mess of things lottery; they screwed 
up before when they first started their upgrade program and bricked any device 
you would use to get an upgrade credit before changing their tune and letting 
you use a device to get an upgrade credit but then also either continue to use 
said device or sell it. I wouldn't be surprised if Patrick Spence, the current 
CEO, is going to be looking for a new job since ultimately I assume the CEO is 
to blame for this idiocy.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Mary 
Otten
Sent: Wednesday, July 3, 2024 1:16 PM
To: VIPhone via mailto:viphone@googlegroups.com> >
Subject: Sonos fans are turning to this alternative app instead of the troubled 
official one

 

 

I have not had any experience with this app, as I have no Sonos gear. However, 
for those of you who are still having a problem with the Sonos screwed up app 
that they still haven’t put completely right, maybe this one will be better. No 
idea how accessible it is or is not.

Mary

Sonos fans are turning to this alternative app instead of the troubled official 
one

TechRadar - All the latest technology news

 

  <https://cdn.mos.cms.futurecdn.net/fXpZJbgZZE2J8uF7pJDKkk.jpg> 

If you're one of the Sonos users who doesn't like the updated app 
<https://www.techradar.com/audio/these-team-conversations-have-been-tough-sonos-power-users-really-dont-like-its-new-app-and-the-company-responds-including-asking-for-feedback>
 , there may be a solution: a third-party app called SonoPhone. 

The app has been out for some time – its version history on the Apple 
<https://www.techradar.com/tag/apple>  App Store goes back eight years and the 
YouTube <https://www.techradar.com/tag/youtube>  promo clip embedded below is 
10 years old – but it's being rediscovered by Sonos 
<https://www.techradar.com/tag/sonos>  users such as "Cake Burner", who writes 
on Apple's iOS App Store tha

RE: Sonos fans are turning to this alternative app instead of the troubled official one

[Sieghard Weitzel]

That is all nice and good, but by now the new Sonos app is actually working 
somewhat OK even though it seems less efficient than the old one, but from what 
I read on some Sonos groups and forums I am on, a lot of the complaints by 
sighted users concern the fact that you cannot play music from a local library 
like on a NAS, you can't eduit queues and the snooze feature is missing from 
alarms. Local library playback and alarms are both features which are mentioned 
this SonoPhone app doesn't have to begin with.
This would be quite an opportunity however if a developer could come out with a 
Sonos replacement which can do all these things and do them better than the 
official Sonos app.
Sonos has definitely won the how to make a mess of things lottery; they screwed 
up before when they first started their upgrade program and bricked any device 
you would use to get an upgrade credit before changing their tune and letting 
you use a device to get an upgrade credit but then also either continue to use 
said device or sell it. I wouldn't be surprised if Patrick Spence, the current 
CEO, is going to be looking for a new job since ultimately I assume the CEO is 
to blame for this idiocy.

From: viphone@googlegroups.com  On Behalf Of Mary 
Otten
Sent: Wednesday, July 3, 2024 1:16 PM
To: VIPhone via 
Subject: Sonos fans are turning to this alternative app instead of the troubled 
official one


I have not had any experience with this app, as I have no Sonos gear. However, 
for those of you who are still having a problem with the Sonos screwed up app 
that they still haven’t put completely right, maybe this one will be better. No 
idea how accessible it is or is not.
Mary
Sonos fans are turning to this alternative app instead of the troubled official 
one
TechRadar - All the latest technology news


[sonos]

If you're one of the Sonos users who doesn't like the updated 
app,
 there may be a solution: a third-party app called SonoPhone.

The app has been out for some time – its version history on the 
Apple App Store goes back eight years and 
the YouTube promo clip embedded below is 
10 years old – but it's being rediscovered by 
Sonos users such as "Cake Burner", who 
writes on Apple's iOS App Store that "after the dreadful launch of the new 
Sonos app... SonoPhone does what it says on the tin... it lacks a few of the 
admin functions [but] for actually playing your own music, managing queues and 
enjoying your hardware it is excellent." It's also proved a hit with 
multiple
 users 
of 
the 
Sonos
 
subreddit.

Sonos has issued multiple updates to restore features removed from the app 
earlier this year, but even the most recent update is still missing some key 
features.
 This month's update is planned to deliver better playback settings, local 
library editing, improved Autoplay settings and improved Sub audio settings; a 
future update will add snooze alarms.
SonoPhone - YouTube [SonoPhone - YouTube]
Watch On 
What you need to know about the SonosPhone app

If you're hoping to run SonoPhone on Android, unfortunately you're out of luck: 
it's an iOS-only app. And while it supports most music streamers it doesn't 
currently support Google Music or enable 
you to stream locally stored music from your phone. It doesn't do alarms, and 
it isn't designed to set up a new Sonos system.

What it does do rather well is operate as a controller for the best Sonos 
speakers. It's been designed to require as few taps as possible to access 
commonly used features, and while it's not going to win any awards for its 
looks – its interface is very dated – it's fast and effective. It's also 
compatible with tons of iPhones going back to the iPhone 4S and the 5th-gen 
iPod Touch.

Writing on 
HowToGeek.com,
 Sonos owner and SonoPhone user Tyler Hayes says that while he doesn't 
anticipate it being his main Sonos app forever "it's a great stop-gap measure 
right now"; Hayes "wouldn't be surprised if other burned Sonos 

Re: Sonos fans are turning to this alternative app instead of the troubled official one

[Richard Turner]

Thanks Mary. I had not heard of this. I decided rather than buy it and maybe be disappointed, I wrote the developer to ask about accessibility. There email is included in the description on the app store. I'll share anything I learn for those with Sonos equipment. Richard"There's a nap for that." Sent from my iPhoneOn Jul 3, 2024, at 1:16 PM, Mary Otten  wrote:I have not had any experience with this app, as I have no Sonos gear. However, for those of you who are still having a problem with the Sonos screwed up app that they still haven’t put completely right, maybe this one will be better. No idea how accessible it is or is not.MarySonos fans are turning to this alternative app instead of the troubled official oneTechRadar - All the latest technology news




























If you're one of the Sonos users who doesn't like the updated app, there may be a solution: a third-party app called SonoPhone. 

The app has been out for some time – its version history on the Apple App Store goes back eight years and the YouTube promo clip embedded below is 10 years old – but it's being rediscovered by Sonos users such as "Cake Burner", who writes on Apple's iOS App Store that "after the dreadful launch of the new Sonos app... SonoPhone does what it says on the tin... it lacks a few of the admin functions [but] for actually playing your own music, managing queues and enjoying your hardware it is excellent." It's also proved a hit with multiple users of the Sonos subreddit.



Sonos has issued multiple updates to restore features removed from the app earlier this year, but even the most recent update is still missing some key features. This month's update is planned to deliver better playback settings, local library editing, improved Autoplay settings and improved Sub audio settings; a future update will add snooze alarms.








SonoPhone - YouTube 




 Watch On 





What you need to know about the SonosPhone app
If you're hoping to run SonoPhone on Android, unfortunately you're out of luck: it's an iOS-only app. And while it supports most music streamers it doesn't currently support Google Music or enable you to stream locally stored music from your phone. It doesn't do alarms, and it isn't designed to set up a new Sonos system.





What it does do rather well is operate as a controller for the best Sonos speakers. It's been designed to require as few taps as possible to access commonly used features, and while it's not going to win any awards for its looks – its interface is very dated – it's fast and effective. It's also compatible with tons of iPhones going back to the iPhone 4S and the 5th-gen iPod Touch.

Writing on HowToGeek.com, Sonos owner and SonoPhone user Tyler Hayes says that while he doesn't anticipate it being his main Sonos app forever "it's a great stop-gap measure right now"; Hayes "wouldn't be surprised if other burned Sonos customers do end up sticking with the SonoPhone app, or another third-party one, for as long as they can". He also suggests another option, Lyd, which adds Sonos controls to the Apple Watch.
SonoPhone is available from the App Store for $2.99.


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Original Article: https://www.techradar.com/audio/sonos-fans-are-turning-to-this-alternative-app-instead-of-the-troubled-official-oneSent from my iPhone



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The archives 

Re: Sonos update 80.03.07 as of June 24

[Keith Kramlinger]

Thanks very much for these replies. I think I will hold tight for now with both 
the older firmware and the old app. Thanks much. Keith


On Jun 24, 2024, at 3:42 PM, robin...@fastmail.com wrote:


Hi,
It was my experience that if I wanted to either add a music service or 
reauthorize a music service or voice service firmware update was necessitated 
and one could not proceed without doing so.
Ultimately I did update both firmware and software and thus far once we got 
past the very first app update subsequent app updates have improved 
accessibility with each release.
I hope that helps.
Take good care,
Robin


From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Monday, June 24, 2024 2:18 PM
To: viphone@googlegroups.com
Subject: RE: Sonos update 80.03.07 as of June 24

Hi Keith,
I have my doubts you will be able to use the old app if you update the 
firmware.  It kind of worked when I first did the Sonos app update on my iPad 
Mini 6.  After updating the firmware, I got a message on the old app on the 
iPhone that I needed to update.  I ignored that message and it worked OK.
But, I cannot say much more since I accidentally updated the iPhone app when 
the next Sonos update came out, so now I’m stuck with the updated version on 
both devices.

So, I wouldn’t update the firmware until you are ready to update the app too.
Maybe someone else knows more that will chime in.


Richard, USA
"INTROVERTS UNITE ...
SEPARATELY IN YOUR OWN HOMES"
-- as seen on a T-shirt with a power fist raised

My web site: https://www.turner42.com

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Keith 
Kramlinger
Sent: Monday, June 24, 2024 11:09 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos update 80.03.07 as of June 24

Hi Richard,
Thanks very much for this. It is most helpful.
I am still on the old Sonos app and have not updated the firmware. On my 
iPhone, I think I will stay using the old Sonos app, but I am open to 
experimenting with the new Sonos app on an older iPhone that I have. Do you 
think it is necessary or safe to use a manual update of the new Sonos firmware 
to continue using the old Sonos app? If I recall, you had several devices and 
did not update one of them so you have some experience possibly with this 
approach. I do recall that you did update your firmware as well.

This is indeed unfortunate that Sonos has taken this route before making sure 
it is fully functional. I am sure they will hear from many of us on an ongoing 
basis about this.
I will be listening to your demo several more times before attempting to play 
with the new app.
Thanks very much. Keith

On Jun 24, 2024, at 12:49 PM, Richard Turner 
mailto:richardr_tur...@comcast.net>> wrote:

Hi there,
I did a very rough demo of today's update from Sonos and have put the 9 minute 
or so recording on my web site on the Demos and Walk-Throughs page.  Here is 
the direct link to the demo.  It isn’t great.
https://www.turner42.com/Sonos-June-24-2024-update.mp3
The demo page is at:
https://www.turner42.com/DEMOS.html

HTH,
Richard, USA
"INTROVERTS UNITE ...
SEPARATELY IN YOUR OWN HOMES"
-- as seen on a T-shirt with a power fist raised

My web site: https://www.turner42.com

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reach Cara at car

RE: Sonos update 80.03.07 as of June 24

[robini71]

Hi,

It was my experience that if I wanted to either add a music service or 
reauthorize a music service or voice service firmware update was necessitated 
and one could not proceed without doing so.

Ultimately I did update both firmware and software and thus far once we got 
past the very first app update subsequent app updates have improved 
accessibility with each release.

I hope that helps.

Take good care,

Robin

 

 

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Monday, June 24, 2024 2:18 PM
To: viphone@googlegroups.com
Subject: RE: Sonos update 80.03.07 as of June 24

 

Hi Keith,

I have my doubts you will be able to use the old app if you update the 
firmware.  It kind of worked when I first did the Sonos app update on my iPad 
Mini 6.  After updating the firmware, I got a message on the old app on the 
iPhone that I needed to update.  I ignored that message and it worked OK.

But, I cannot say much more since I accidentally updated the iPhone app when 
the next Sonos update came out, so now I’m stuck with the updated version on 
both devices.

 

So, I wouldn’t update the firmware until you are ready to update the app too.

Maybe someone else knows more that will chime in.

 

 

Richard, USA

"INTROVERTS UNITE ... 

SEPARATELY IN YOUR OWN HOMES"

-- as seen on a T-shirt with a power fist raised

 

My web site: https://www.turner42.com

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Keith Kramlinger
Sent: Monday, June 24, 2024 11:09 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Re: Sonos update 80.03.07 as of June 24

 

Hi Richard,

Thanks very much for this. It is most helpful.

I am still on the old Sonos app and have not updated the firmware. On my 
iPhone, I think I will stay using the old Sonos app, but I am open to 
experimenting with the new Sonos app on an older iPhone that I have. Do you 
think it is necessary or safe to use a manual update of the new Sonos firmware 
to continue using the old Sonos app? If I recall, you had several devices and 
did not update one of them so you have some experience possibly with this 
approach. I do recall that you did update your firmware as well.

 

This is indeed unfortunate that Sonos has taken this route before making sure 
it is fully functional. I am sure they will hear from many of us on an ongoing 
basis about this.

I will be listening to your demo several more times before attempting to play 
with the new app.

Thanks very much. Keith 

 

On Jun 24, 2024, at 12:49 PM, Richard Turner mailto:richardr_tur...@comcast.net> > wrote:

 

Hi there,

I did a very rough demo of today's update from Sonos and have put the 9 minute 
or so recording on my web site on the Demos and Walk-Throughs page.  Here is 
the direct link to the demo.  It isn’t great.  

https://www.turner42.com/Sonos-June-24-2024-update.mp3

The demo page is at:

https://www.turner42.com/DEMOS.html

 

HTH,

Richard, USA

"INTROVERTS UNITE ... 

SEPARATELY IN YOUR OWN HOMES"

-- as seen on a T-shirt with a power fist raised

 

My web site: https://www.turner42.com

 

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The archives for this list can be searche

RE: Sonos update 80.03.07 as of June 24

[Richard Turner]

Hi Keith,

I have my doubts you will be able to use the old app if you update the 
firmware.  It kind of worked when I first did the Sonos app update on my iPad 
Mini 6.  After updating the firmware, I got a message on the old app on the 
iPhone that I needed to update.  I ignored that message and it worked OK.

But, I cannot say much more since I accidentally updated the iPhone app when 
the next Sonos update came out, so now I’m stuck with the updated version on 
both devices.

 

So, I wouldn’t update the firmware until you are ready to update the app too.

Maybe someone else knows more that will chime in.

 

 

Richard, USA

"INTROVERTS UNITE ... 

SEPARATELY IN YOUR OWN HOMES"

-- as seen on a T-shirt with a power fist raised

 

My web site: https://www.turner42.com

 

From: viphone@googlegroups.com  On Behalf Of Keith 
Kramlinger
Sent: Monday, June 24, 2024 11:09 AM
To: viphone@googlegroups.com
Subject: Re: Sonos update 80.03.07 as of June 24

 

Hi Richard,

Thanks very much for this. It is most helpful.

I am still on the old Sonos app and have not updated the firmware. On my 
iPhone, I think I will stay using the old Sonos app, but I am open to 
experimenting with the new Sonos app on an older iPhone that I have. Do you 
think it is necessary or safe to use a manual update of the new Sonos firmware 
to continue using the old Sonos app? If I recall, you had several devices and 
did not update one of them so you have some experience possibly with this 
approach. I do recall that you did update your firmware as well.

 

This is indeed unfortunate that Sonos has taken this route before making sure 
it is fully functional. I am sure they will hear from many of us on an ongoing 
basis about this.

I will be listening to your demo several more times before attempting to play 
with the new app.

Thanks very much. Keith 





On Jun 24, 2024, at 12:49 PM, Richard Turner mailto:richardr_tur...@comcast.net> > wrote:

 

Hi there,

I did a very rough demo of today's update from Sonos and have put the 9 minute 
or so recording on my web site on the Demos and Walk-Throughs page.  Here is 
the direct link to the demo.  It isn’t great.  

https://www.turner42.com/Sonos-June-24-2024-update.mp3

The demo page is at:

https://www.turner42.com/DEMOS.html

 

HTH,

Richard, USA

"INTROVERTS UNITE ... 

SEPARATELY IN YOUR OWN HOMES"

-- as seen on a T-shirt with a power fist raised

 

My web site: https://www.turner42.com

 

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Re: Sonos update 80.03.07 as of June 24

[Keith Kramlinger]

Hi Richard,
Thanks very much for this. It is most helpful.
I am still on the old Sonos app and have not updated the firmware. On my 
iPhone, I think I will stay using the old Sonos app, but I am open to 
experimenting with the new Sonos app on an older iPhone that I have. Do you 
think it is necessary or safe to use a manual update of the new Sonos firmware 
to continue using the old Sonos app? If I recall, you had several devices and 
did not update one of them so you have some experience possibly with this 
approach. I do recall that you did update your firmware as well.

This is indeed unfortunate that Sonos has taken this route before making sure 
it is fully functional. I am sure they will hear from many of us on an ongoing 
basis about this.
I will be listening to your demo several more times before attempting to play 
with the new app.
Thanks very much. Keith

On Jun 24, 2024, at 12:49 PM, Richard Turner  
wrote:


Hi there,
I did a very rough demo of today's update from Sonos and have put the 9 minute 
or so recording on my web site on the Demos and Walk-Throughs page.  Here is 
the direct link to the demo.  It isn’t great.
https://www.turner42.com/Sonos-June-24-2024-update.mp3
The demo page is at:
https://www.turner42.com/DEMOS.html

HTH,
Richard, USA
"INTROVERTS UNITE ...
SEPARATELY IN YOUR OWN HOMES"
-- as seen on a T-shirt with a power fist raised

My web site: https://www.turner42.com


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RE: Sonos’ new privacy policy implies the company now sells your data

[Sieghard Weitzel]

That is another way of saying it and I completely agree.

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Friday, June 14, 2024 9:34 AM
To: viphone@googlegroups.com
Subject: RE: Sonos’ new privacy policy implies the company now sells your data

I just read through the page with the new policy.
I’m not a lawyer, but I am not sure it is that different than before, they are 
just being forced to be more up front with the fact that if you are using a 
third party service through or with your Sonos, they may have to share your 
information in order to make that happen.  If I authorize my Amazon Music 
account on Sonos, I would have expected some information sharing between Sonos 
and Amazon.
The same with Apple Music, TuneIn etc.

I for one, will not be losing any sleep over this.  That is until something 
goes wrong, 

I have too much money invested in their system to just drop them and spend a 
bunch more money for another system, which likely won’t have any better 
security.  Yes, we could have the entire house wired but we looked into that 
before deciding on Sonos.  It would cost as much or more than what we’ve have 
spent on Sonos products.
At this point, I can deal with the app as of the June 4th update; when I 
accidentally updated it.  I believe more updates are coming later this month 
that may improve the VoiceOver access even more.


Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

My web site: https://www.turner42.com

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Mary 
Otten
Sent: Friday, June 14, 2024 9:00 AM
To: VIPhone via mailto:viphone@googlegroups.com>>
Subject: Sonos’ new privacy policy implies the company now sells your data


Make of this what you will, but at the very least I agree with the article 
author who says that Sonos needs to clarify this change in their policy. If 
they really are going to sell your data, you need to know about it and make a 
decision about whether you want to keep using the product of a company which 
first did a really bad redesign and destroyed Accessibility, second maybe going 
to sell your data to whoever. Sonos’ new privacy policy implies the company now 
sells your data
9to5Mac  /  Ryan Christoffel

[https://9to5mac.com/wp-content/uploads/sites/6/2024/05/sonos-app.jpg?quality=82=all=1600]

Sonos is probably wishing its only controversy was an app 
redesign<https://9to5mac.com/2024/05/09/sonos-app-courage/>. Today the company 
is receiving a lot of heat for a revision to its privacy policy that introduced 
a major policy reversal with the removal of a single line.

New policy quietly introduces major change

In his latest YouTube video<https://youtu.be/WwFIIeV4sdw?si=vqeKfINzn-dg91Hu>, 
Louis Rossmann brings attention to the recently revised Sonos privacy policy, 
highlighting a disturbing omission compared to the previous policy.

The previous privacy policy contained the important line, “Sonos does not and 
will not sell personal information about our customers.”

Here is the former privacy 
policy<https://www.sonos.com/en-us/legal/privacy-2023?cjdata=MXxOfDB8WXww_source=Vox+Media_medium=affiliate_campaign=cj-5040886=cj=93ec15ee2a6111ef806ed9c10a82b820#legal-privacy-types-info-container>:

Sonos does not and will not sell personal information about our customers. 
However, certain data practices described throughout this Privacy Statement may 
constitute a “sale” or “sharing” of data under California and/or other US state 
laws. See the below CA Addendum for more information applicable to CA 
residents. We want you to understand that information about our customers is an 
important part of our business. We only disclose your data as described in this 
Statement

And now, the updated 
policy<https://www.sonos.com/en-us/legal/privacy?cjdata=MXxOfDB8WXww_source=Vox+Media_medium=affiliate_campaign=cj-5040886=cj=01608b882a6211ef83ad084d0a82b821#legal-privacy-2024-share-info-container>:

Certain data practices described throughout this Privacy Statement may 
constitute a “sale” or “sharing” of data under California and/or other US state 
laws. See the below CA Addendum for more information applicable to CA 
residents. We want you to understand that information about our customers is an 
important part of our business. We only disclose your data as described in this 
Statement

9to5Mac’s Take

Sonos has yet to comment on the policy change, but its users deserve an answer 
ASAP. If the company is, indeed, now selling its users’ personal information, 
that decision should be detailed with extreme clarity so customers can decide 
for themselves whether to conti

RE: Sonos’ new privacy policy implies the company now sells your data

[Sieghard Weitzel]

They certainly made a mess of accessibility and the new app in general, but the 
update on May 21 which was 2 weeks after the new app was released already made 
a big difference and further updates since then have further improved 
accessibility. Why they couldn't wait 2 weeks to make these changes first or 
maybe wait 4 weeks since alarms and sleep timers were only added back recently 
is beyond me, but I assume they had the launch of the Sonos Ace headset all 
scheduled and planned and the new app was required for that. I am not totally 
defending them, but given their track record of excellent accessibility 
support, let's cut them a little bit of slack, for me 4 or 6 weeks is not such 
a long time and so far they have kept their promises regarding app improvements 
and apparently by the end of June everything should be equivalent to before 
with respect to Voiceover accessibility.
As far as this privacy thing is concerned, here is one guy who apparently has 
the time to pick these terms and conditions apart, I bet you that 99% of the 
people don't even read them in detail and I doubt that many existing Sonos 
customers will immediately divest themselves of all Sonos product because that 
line was taken out; I don't even want to know what you agree to when you accept 
these agreements from all the companies associated or owned by Alphabet 
(Google) or Meta (Facebook). And how many people use Tiktok and don't even ever 
think of what the Chinese government does with all that information.

From: viphone@googlegroups.com  On Behalf Of Mary 
Otten
Sent: Friday, June 14, 2024 9:00 AM
To: VIPhone via 
Subject: Sonos’ new privacy policy implies the company now sells your data


Make of this what you will, but at the very least I agree with the article 
author who says that Sonos needs to clarify this change in their policy. If 
they really are going to sell your data, you need to know about it and make a 
decision about whether you want to keep using the product of a company which 
first did a really bad redesign and destroyed Accessibility, second maybe going 
to sell your data to whoever. Sonos’ new privacy policy implies the company now 
sells your data
9to5Mac  /  Ryan Christoffel

[https://9to5mac.com/wp-content/uploads/sites/6/2024/05/sonos-app.jpg?quality=82=all=1600]

Sonos is probably wishing its only controversy was an app 
redesign. Today the company 
is receiving a lot of heat for a revision to its privacy policy that introduced 
a major policy reversal with the removal of a single line.

New policy quietly introduces major change

In his latest YouTube video, 
Louis Rossmann brings attention to the recently revised Sonos privacy policy, 
highlighting a disturbing omission compared to the previous policy.

The previous privacy policy contained the important line, “Sonos does not and 
will not sell personal information about our customers.”

Here is the former privacy 
policy:

Sonos does not and will not sell personal information about our customers. 
However, certain data practices described throughout this Privacy Statement may 
constitute a “sale” or “sharing” of data under California and/or other US state 
laws. See the below CA Addendum for more information applicable to CA 
residents. We want you to understand that information about our customers is an 
important part of our business. We only disclose your data as described in this 
Statement

And now, the updated 
policy:

Certain data practices described throughout this Privacy Statement may 
constitute a “sale” or “sharing” of data under California and/or other US state 
laws. See the below CA Addendum for more information applicable to CA 
residents. We want you to understand that information about our customers is an 
important part of our business. We only disclose your data as described in this 
Statement

9to5Mac’s Take

Sonos has yet to comment on the policy change, but its users deserve an answer 
ASAP. If the company is, indeed, now selling its users’ personal information, 
that decision should be detailed with extreme clarity so customers can decide 
for themselves whether to continue using Sonos products.


Original Article: 
https://9to5mac.com/2024/06/14/sonos-new-privacy-policy-implies-the-company-now-sells-your-data/

Sent from my iPhone
--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please 

RE: Sonos’ new privacy policy implies the company now sells your data

[Richard Turner]

I just read through the page with the new policy.

I’m not a lawyer, but I am not sure it is that different than before, they are 
just being forced to be more up front with the fact that if you are using a 
third party service through or with your Sonos, they may have to share your 
information in order to make that happen.  If I authorize my Amazon Music 
account on Sonos, I would have expected some information sharing between Sonos 
and Amazon.

The same with Apple Music, TuneIn etc.

 

I for one, will not be losing any sleep over this.  That is until something 
goes wrong, 

 

I have too much money invested in their system to just drop them and spend a 
bunch more money for another system, which likely won’t have any better 
security.  Yes, we could have the entire house wired but we looked into that 
before deciding on Sonos.  It would cost as much or more than what we’ve have 
spent on Sonos products.

At this point, I can deal with the app as of the June 4th update; when I 
accidentally updated it.  I believe more updates are coming later this month 
that may improve the VoiceOver access even more.

 

 

Richard, USA

"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

 

My web site:   https://www.turner42.com

 

From: viphone@googlegroups.com  On Behalf Of Mary 
Otten
Sent: Friday, June 14, 2024 9:00 AM
To: VIPhone via 
Subject: Sonos’ new privacy policy implies the company now sells your data

 

 

Make of this what you will, but at the very least I agree with the article 
author who says that Sonos needs to clarify this change in their policy. If 
they really are going to sell your data, you need to know about it and make a 
decision about whether you want to keep using the product of a company which 
first did a really bad redesign and destroyed Accessibility, second maybe going 
to sell your data to whoever. Sonos’ new privacy policy implies the company now 
sells your data

9to5Mac  /  Ryan Christoffel


  

 

Sonos is probably wishing its only controversy was an app redesign 
 . Today the company is 
receiving a lot of heat for a revision to its privacy policy that introduced a 
major policy reversal with the removal of a single line.


New policy quietly introduces major change


In his latest YouTube video  
, Louis Rossmann brings attention to the recently revised Sonos privacy policy, 
highlighting a disturbing omission compared to the previous policy.

The previous privacy policy contained the important line, “Sonos does not and 
will not sell personal information about our customers.”

Here is the former privacy policy 

 :

Sonos does not and will not sell personal information about our customers. 
However, certain data practices described throughout this Privacy Statement may 
constitute a “sale” or “sharing” of data under California and/or other US state 
laws. See the below CA Addendum for more information applicable to CA 
residents. We want you to understand that information about our customers is an 
important part of our business. We only disclose your data as described in this 
Statement

And now, the updated policy 

 :

Certain data practices described throughout this Privacy Statement may 
constitute a “sale” or “sharing” of data under California and/or other US state 
laws. See the below CA Addendum for more information applicable to CA 
residents. We want you to understand that information about our customers is an 
important part of our business. We only disclose your data as described in this 
Statement


9to5Mac’s Take


Sonos has yet to comment on the policy change, but its users deserve an answer 
ASAP. If the company is, indeed, now selling its users’ personal information, 
that decision should be detailed with extreme clarity so customers can decide 
for themselves whether to continue using Sonos products. 



Original Article: 
https://9to5mac.com/2024/06/14/sonos-new-privacy-policy-implies-the-company-now-sells-your-data/

 

Sent from my iPhone

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Re: Sonos headphones are here

['Mervin Keck III' via VIPhone]

I got two pair of the Sony XM4 and I’m happy with those as well.
Merv


> On May 21, 2024, at 12:54 PM, Cristóbal Muñoz  wrote:
> 
> They sound like nice headphones, but not nice enough for me to upgrade from 
> my Sony WH-1000XM4 headphones. 
>  
> Cristóbal
>  
> From: viphone@googlegroups.com 
> <mailto:viphone@googlegroups.com> <mailto:viphone@googlegroups.com>> On Behalf Of Richard Turner
> Sent: Tuesday, May 21, 2024 9:40 AM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: RE: Sonos headphones are here
>  
> Since I have had the Apple Airpods Max since they came out, unless they die, 
> I don’t see any real need to buy these.
> The extra battery life looks great, but to my ears, the Apple Airpods Max are 
> fantastic.
>  
> Like you say, since they didn’t include Wi-Fi, the battery life is really the 
> only thing I would want, but only if these die.
>  
>  
>  
> Richard, USA
> "It's no great honor to be blind, but it's more than a nuisance and less than 
> a disaster. Either you're going to fight like hell when your sight fails or 
> you're going to stand on the sidelines for the rest of your life." -- Dr. 
> Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
>  
> My web site: https://www.turner42.com <https://www.turner42.com/>
>  
> From: viphone@googlegroups.com 
> <mailto:viphone@googlegroups.com> <mailto:viphone@googlegroups.com>> On Behalf Of Sieghard Weitzel
> Sent: Tuesday, May 21, 2024 9:01 AM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: RE: Sonos headphones are here
>  
> No worries Richard, now instead of posting the first message I'll simply say 
> that I am deeply disappointed that these are just another pair of super 
> expensive Bluetooth headsets. I really thought that apart from that they 
> would also support Wi-Fi connectivity when you are at home as all other Sonos 
> products do and that they could be used as any other Sonos player and could 
> be grouped with other Sonos players if, for example, my wife was watching a 
> movie on our Arc surround setup and I wanted to listen on the headset while I 
> was doing something else. Apparently it is very easy to transfer whatever is 
> playing on another Sonos speaker to the headset which is somewhat nice, but I 
> find it disappointing nonetheless. The first review I just read did sound 
> positive in terms of the headset's design and sound quality. Apparently it is 
> a definite step up from Apple's Airpods Max at a $100 lower price point and 
> also competes well against Sony's top of the line offering. I may order one 
> just to experience it, but I am 95% certain that I would probably send it 
> back. Here the link to the review from Cult of Mac:
>  
> Sonos Ace headphones, the company's first, take on AirPods Max | Cult of Mac 
> <https://www.cultofmac.com/857004/sonos-ace-headphones-take-on-airpods-max/#google_vignette>
>  
> From: viphone@googlegroups.com 
> <mailto:viphone@googlegroups.com> <mailto:viphone@googlegroups.com>> On Behalf Of Richard Turner
> Sent: Tuesday, May 21, 2024 7:19 AM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: Sonos headphones are here
>  
>  
>  
> Sorry Sieghared to beat you to the punch, but for those waiting for Sonos to 
> release headphones, they announced them today.  They will be available June 
> 5th for $449 US.
> https://www.sonos.com/en-us/shop/sonos-ace
>  
>  
> Richard, USA
> "It's no great honor to be blind, but it's more than a nuisance and less than 
> a disaster. Either you're going to fight like hell when your sight fails or 
> you're going to stand on the sidelines for the rest of your life." -- Dr. 
> Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
>  
> My web site: https://www.turner42.com <https://www.turner42.com/>
>  
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
> mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you 
> can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com>
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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> "VIP

RE: Sonos headphones are here

[Cristóbal Muñoz]

They sound like nice headphones, but not nice enough for me to upgrade from my 
Sony WH-1000XM4 headphones. 
 
Cristóbal
 
From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Tuesday, May 21, 2024 9:40 AM
To: viphone@googlegroups.com
Subject: RE: Sonos headphones are here
 
Since I have had the Apple Airpods Max since they came out, unless they die, I 
don’t see any real need to buy these.
The extra battery life looks great, but to my ears, the Apple Airpods Max are 
fantastic.
 
Like you say, since they didn’t include Wi-Fi, the battery life is really the 
only thing I would want, but only if these die.
 
 
 
Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
 
My web site:  <https://www.turner42.com> https://www.turner42.com
 
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Sieghard Weitzel
Sent: Tuesday, May 21, 2024 9:01 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Sonos headphones are here
 
No worries Richard, now instead of posting the first message I'll simply say 
that I am deeply disappointed that these are just another pair of super 
expensive Bluetooth headsets. I really thought that apart from that they would 
also support Wi-Fi connectivity when you are at home as all other Sonos 
products do and that they could be used as any other Sonos player and could be 
grouped with other Sonos players if, for example, my wife was watching a movie 
on our Arc surround setup and I wanted to listen on the headset while I was 
doing something else. Apparently it is very easy to transfer whatever is 
playing on another Sonos speaker to the headset which is somewhat nice, but I 
find it disappointing nonetheless. The first review I just read did sound 
positive in terms of the headset's design and sound quality. Apparently it is a 
definite step up from Apple's Airpods Max at a $100 lower price point and also 
competes well against Sony's top of the line offering. I may order one just to 
experience it, but I am 95% certain that I would probably send it back. Here 
the link to the review from Cult of Mac:
 
Sonos Ace headphones, the company's first, take on AirPods Max | Cult of Mac 
<https://www.cultofmac.com/857004/sonos-ace-headphones-take-on-airpods-max/#google_vignette>
 
 
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Richard Turner
Sent: Tuesday, May 21, 2024 7:19 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Sonos headphones are here
 
 
 
Sorry Sieghared to beat you to the punch, but for those waiting for Sonos to 
release headphones, they announced them today.  They will be available June 5th 
for $449 US.
https://www.sonos.com/en-us/shop/sonos-ace
 
 
Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
 
My web site:  <https://www.turner42.com> https://www.turner42.com
 
-- 
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RE: Sonos App Update

[Richard Turner]

I updated my iPad where I had put the last update and while this one is better, 
it is still way too clunky for my liking.

I hope the update promised in 6 weeks gets us back to some level of normalcy.

I hope they add an option to not have so damn much on one screen.

 

 

 

Richard, USA

"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

 

My web site:  <https://www.turner42.com> https://www.turner42.com

 

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Tuesday, May 21, 2024 11:14 AM
To: viphone@googlegroups.com
Subject: RE: Sonos App Update

 

Funny timing, I was just composing my message about the app update. Depending 
on how adventurous you are I would say you can update now, but there is 
definitely a bit of a learning curve and some experimentation required. It is 
definitely a lot better, though, maybe some others who have updated will post 
their feedback and what they have discovered works and doesn't work.

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
lang...@gmail.com <mailto:lang...@gmail.com> 
Sent: Tuesday, May 21, 2024 11:06 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Sonos App Update

 

Hi,

I checked out the app store this morning and found version 80.01.10 of the 
Sonos app is available, and, among other things it’s supposed to have improved 
VoiceOver support. Has anybody tried it yet? Just curious. I’m still running 
the older version prior to the redesign.  

Tom

 

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RE: Sonos App Update

[lange85]

Hi Sieghard,

Funny timing indeed! I ran the update just after I saw your message.  After 
looking at a couple of dialogs which I closed, the new app wanted me to do a 
software update for my Sonos speakers, which are the old Sonos 1.  The firmware 
update completed successfully and I’m happy to say that the speakers are back 
in action, and, exploring the screen with VoiceOver seems to work okay. I’ve 
got a lot of exploring to do, but I’ll take my time with that. I’ve got a lot 
of other stuff that I need to do today. I look forward to hearing about how you 
and others out there are faring with the recent update. Thanks.

 

Tom

 

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Tuesday, May 21, 2024 11:14 AM
To: viphone@googlegroups.com
Subject: RE: Sonos App Update

 

Funny timing, I was just composing my message about the app update. Depending 
on how adventurous you are I would say you can update now, but there is 
definitely a bit of a learning curve and some experimentation required. It is 
definitely a lot better, though, maybe some others who have updated will post 
their feedback and what they have discovered works and doesn't work.

 

 

From: viphone@googlegroups.com  On Behalf Of 
lang...@gmail.com
Sent: Tuesday, May 21, 2024 11:06 AM
To: viphone@googlegroups.com
Subject: Sonos App Update

 

Hi,

I checked out the app store this morning and found version 80.01.10 of the 
Sonos app is available, and, among other things it’s supposed to have improved 
VoiceOver support. Has anybody tried it yet? Just curious. I’m still running 
the older version prior to the redesign.  

Tom

 

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RE: Sonos App Update

[Sieghard Weitzel]

Funny timing, I was just composing my message about the app update. Depending 
on how adventurous you are I would say you can update now, but there is 
definitely a bit of a learning curve and some experimentation required. It is 
definitely a lot better, though, maybe some others who have updated will post 
their feedback and what they have discovered works and doesn't work.


From: viphone@googlegroups.com  On Behalf Of 
lang...@gmail.com
Sent: Tuesday, May 21, 2024 11:06 AM
To: viphone@googlegroups.com
Subject: Sonos App Update

Hi,
I checked out the app store this morning and found version 80.01.10 of the 
Sonos app is available, and, among other things it’s supposed to have improved 
VoiceOver support. Has anybody tried it yet? Just curious. I’m still running 
the older version prior to the redesign.
Tom

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RE: Sonos headphones are here

[Sieghard Weitzel]

It's definitely somewhat disappointing, but not being an audio engineer, I have 
no idea how easy or not it would be to put all of that hardware into a headset; 
Sonos took years to finally release a headset and I assume there is a reason 
why it doesn't have the ability to stream over Wi-Fi. For that matter, I don't 
think I have ever heard of a headset which can do this so it may simply not be 
possible to do this given the size of components and maybe the amount of 
battery power required. Look how heavy the small Roam from Sonos is and even 
the new Roam 2 which was also announced today still only have 10 hours of 
battery life. I now also understand the timing of their new app release, I 
wouldn't be surprised if the headset required whatever new functionality may be 
in this app. The app by the way also had an update today as promised and 
Voiceover improvements were mentioned and implemented; I'll post a separate 
message.

Best regards,
Sieghard

From: viphone@googlegroups.com  On Behalf Of 
Feliciano Godoy
Sent: Tuesday, May 21, 2024 10:37 AM
To: viphone@googlegroups.com
Subject: Re: Sonos headphones are here

What a lost opportunity from Sonos. They could have waited and implemented 
technology so that they can work with their ecosystem. to go.
Feliciano
For tech tips and updates:
LIKE www.facebook.com/theblindman12v<http://www.facebook.com/theblindman12v>
Follow www.twitter.com/theblindman12v<http://www.twitter.com/theblindman12v>
Follow www.instagram/TheBlindMan12v<http://www.instagram/TheBlindMan12v>
those who are crazy enough to think they can change the world are the ones who 
do. -Steve Jobs


On May 21, 2024, at 10:06 AM, Sieghard Weitzel 
mailto:siegh...@live.ca>> wrote:

I always find it funny when companies and Sonos is included here, claim they 
support lossless audio via Bluetooth which is simply not possible. I'm not 
saying it doesn't sound very good, but even the most current and modern 
Bluetooth version and protocols have limitations when it comes to how much 
information can be streamed ant 1411 Kbps which is truly lossless audio is not 
possible, here is an excerpt from an article I recently read on Gear Patrol, I 
am putting the link to the full article below:

Can lossless audio be streamed over Bluetooth?
The short answer is no.
In order to listen to lossless digital audio files, you have two main options. 
You can use an analog connection, like connecting your wired headphones
to your smartphone or computer. Or you can stream the lossless audio over 
Wi-Fi, through a pair of
active speakers, such as KEF Wireless II or even multi-room speaker like Sonos.
There are technologies that let you stream high bitrate audio over Bluetooth. 
For example, if your smartphone and headphones support either of some audio 
codecs, such as Sony’s LDAC (up to 990 kbps) or Qualcomm’s aptX Adaptive (up to 
570 kbps), you can stream stream high bitrate and low latency audio files over 
Bluetooth. However, these audio files aren’t lossless (which is 1,411 kbps).

Is Lossless Audio the New Hi-Fi? It’s Not That 
Simple<https://www.gearpatrol.com/audio/lossless-audio-hi-fi/>


Best regards,
Sieghard

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Richard Turner
Sent: Tuesday, May 21, 2024 9:40 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos headphones are here

Since I have had the Apple Airpods Max since they came out, unless they die, I 
don’t see any real need to buy these.
The extra battery life looks great, but to my ears, the Apple Airpods Max are 
fantastic.

Like you say, since they didn’t include Wi-Fi, the battery life is really the 
only thing I would want, but only if these die.



Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

My web site: https://www.turner42.com

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Sieghard Weitzel
Sent: Tuesday, May 21, 2024 9:01 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos headphones are here

No worries Richard, now instead of posting the first message I'll simply say 
that I am deeply disappointed that these are just another pair of super 
expensive Bluetooth headsets. I really thought that apart from that they would 
also support Wi-Fi connectivity when you are at home as all other Sonos 
products do and that they could be used as any other Sonos player and could be 
grouped with other Sonos players if, for example, my wife was watching a movie 
on our Arc surround setup and I wanted to listen on the heads

Re: Sonos headphones are here

[Feliciano Godoy]

What a lost opportunity from Sonos. They could have waited and implemented 
technology so that they can work with their ecosystem. to go.
Feliciano
For tech tips and updates:
LIKE www.facebook.com/theblindman12v
Follow www.twitter.com/theblindman12v
Follow www.instagram/TheBlindMan12v
those who are crazy enough to think they can change the world are the ones who 
do. -Steve Jobs

On May 21, 2024, at 10:06 AM, Sieghard Weitzel  wrote:


I always find it funny when companies and Sonos is included here, claim they 
support lossless audio via Bluetooth which is simply not possible. I'm not 
saying it doesn't sound very good, but even the most current and modern 
Bluetooth version and protocols have limitations when it comes to how much 
information can be streamed ant 1411 Kbps which is truly lossless audio is not 
possible, here is an excerpt from an article I recently read on Gear Patrol, I 
am putting the link to the full article below:

Can lossless audio be streamed over Bluetooth?
The short answer is no.
In order to listen to lossless digital audio files, you have two main options. 
You can use an analog connection, like connecting your wired headphones
to your smartphone or computer. Or you can stream the lossless audio over 
Wi-Fi, through a pair of
active speakers, such as KEF Wireless II or even multi-room speaker like Sonos.
There are technologies that let you stream high bitrate audio over Bluetooth. 
For example, if your smartphone and headphones support either of some audio 
codecs, such as Sony’s LDAC (up to 990 kbps) or Qualcomm’s aptX Adaptive (up to 
570 kbps), you can stream stream high bitrate and low latency audio files over 
Bluetooth. However, these audio files aren’t lossless (which is 1,411 kbps).

Is Lossless Audio the New Hi-Fi? It’s Not That 
Simple<https://www.gearpatrol.com/audio/lossless-audio-hi-fi/>


Best regards,
Sieghard

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Tuesday, May 21, 2024 9:40 AM
To: viphone@googlegroups.com
Subject: RE: Sonos headphones are here

Since I have had the Apple Airpods Max since they came out, unless they die, I 
don’t see any real need to buy these.
The extra battery life looks great, but to my ears, the Apple Airpods Max are 
fantastic.

Like you say, since they didn’t include Wi-Fi, the battery life is really the 
only thing I would want, but only if these die.



Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

My web site: https://www.turner42.com

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Sieghard Weitzel
Sent: Tuesday, May 21, 2024 9:01 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos headphones are here

No worries Richard, now instead of posting the first message I'll simply say 
that I am deeply disappointed that these are just another pair of super 
expensive Bluetooth headsets. I really thought that apart from that they would 
also support Wi-Fi connectivity when you are at home as all other Sonos 
products do and that they could be used as any other Sonos player and could be 
grouped with other Sonos players if, for example, my wife was watching a movie 
on our Arc surround setup and I wanted to listen on the headset while I was 
doing something else. Apparently it is very easy to transfer whatever is 
playing on another Sonos speaker to the headset which is somewhat nice, but I 
find it disappointing nonetheless. The first review I just read did sound 
positive in terms of the headset's design and sound quality. Apparently it is a 
definite step up from Apple's Airpods Max at a $100 lower price point and also 
competes well against Sony's top of the line offering. I may order one just to 
experience it, but I am 95% certain that I would probably send it back. Here 
the link to the review from Cult of Mac:

Sonos Ace headphones, the company's first, take on AirPods Max | Cult of 
Mac<https://www.cultofmac.com/857004/sonos-ace-headphones-take-on-airpods-max/#google_vignette>

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Richard Turner
Sent: Tuesday, May 21, 2024 7:19 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Sonos headphones are here



Sorry Sieghared to beat you to the punch, but for those waiting for Sonos to 
release headphones, they announced them today.  They will be available June 5th 
for $449 US.
https://www.sonos.com/en-us/shop/sonos-ace


Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to 

RE: Sonos headphones are here

[Sieghard Weitzel]

I always find it funny when companies and Sonos is included here, claim they 
support lossless audio via Bluetooth which is simply not possible. I'm not 
saying it doesn't sound very good, but even the most current and modern 
Bluetooth version and protocols have limitations when it comes to how much 
information can be streamed ant 1411 Kbps which is truly lossless audio is not 
possible, here is an excerpt from an article I recently read on Gear Patrol, I 
am putting the link to the full article below:

Can lossless audio be streamed over Bluetooth?
The short answer is no.
In order to listen to lossless digital audio files, you have two main options. 
You can use an analog connection, like connecting your wired headphones
to your smartphone or computer. Or you can stream the lossless audio over 
Wi-Fi, through a pair of
active speakers, such as KEF Wireless II or even multi-room speaker like Sonos.
There are technologies that let you stream high bitrate audio over Bluetooth. 
For example, if your smartphone and headphones support either of some audio 
codecs, such as Sony’s LDAC (up to 990 kbps) or Qualcomm’s aptX Adaptive (up to 
570 kbps), you can stream stream high bitrate and low latency audio files over 
Bluetooth. However, these audio files aren’t lossless (which is 1,411 kbps).

Is Lossless Audio the New Hi-Fi? It’s Not That 
Simple<https://www.gearpatrol.com/audio/lossless-audio-hi-fi/>


Best regards,
Sieghard

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Tuesday, May 21, 2024 9:40 AM
To: viphone@googlegroups.com
Subject: RE: Sonos headphones are here

Since I have had the Apple Airpods Max since they came out, unless they die, I 
don’t see any real need to buy these.
The extra battery life looks great, but to my ears, the Apple Airpods Max are 
fantastic.

Like you say, since they didn’t include Wi-Fi, the battery life is really the 
only thing I would want, but only if these die.



Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

My web site: https://www.turner42.com

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Sieghard Weitzel
Sent: Tuesday, May 21, 2024 9:01 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos headphones are here

No worries Richard, now instead of posting the first message I'll simply say 
that I am deeply disappointed that these are just another pair of super 
expensive Bluetooth headsets. I really thought that apart from that they would 
also support Wi-Fi connectivity when you are at home as all other Sonos 
products do and that they could be used as any other Sonos player and could be 
grouped with other Sonos players if, for example, my wife was watching a movie 
on our Arc surround setup and I wanted to listen on the headset while I was 
doing something else. Apparently it is very easy to transfer whatever is 
playing on another Sonos speaker to the headset which is somewhat nice, but I 
find it disappointing nonetheless. The first review I just read did sound 
positive in terms of the headset's design and sound quality. Apparently it is a 
definite step up from Apple's Airpods Max at a $100 lower price point and also 
competes well against Sony's top of the line offering. I may order one just to 
experience it, but I am 95% certain that I would probably send it back. Here 
the link to the review from Cult of Mac:

Sonos Ace headphones, the company's first, take on AirPods Max | Cult of 
Mac<https://www.cultofmac.com/857004/sonos-ace-headphones-take-on-airpods-max/#google_vignette>

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Richard Turner
Sent: Tuesday, May 21, 2024 7:19 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Sonos headphones are here



Sorry Sieghared to beat you to the punch, but for those waiting for Sonos to 
release headphones, they announced them today.  They will be available June 5th 
for $449 US.
https://www.sonos.com/en-us/shop/sonos-ace


Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

My web site: https://www.turner42.com

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contac

RE: Sonos headphones are here

[Richard Turner]

Since I have had the Apple Airpods Max since they came out, unless they die, I 
don’t see any real need to buy these.

The extra battery life looks great, but to my ears, the Apple Airpods Max are 
fantastic.

 

Like you say, since they didn’t include Wi-Fi, the battery life is really the 
only thing I would want, but only if these die.

 

 

 

Richard, USA

"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

 

My web site:  <https://www.turner42.com> https://www.turner42.com

 

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Tuesday, May 21, 2024 9:01 AM
To: viphone@googlegroups.com
Subject: RE: Sonos headphones are here

 

No worries Richard, now instead of posting the first message I'll simply say 
that I am deeply disappointed that these are just another pair of super 
expensive Bluetooth headsets. I really thought that apart from that they would 
also support Wi-Fi connectivity when you are at home as all other Sonos 
products do and that they could be used as any other Sonos player and could be 
grouped with other Sonos players if, for example, my wife was watching a movie 
on our Arc surround setup and I wanted to listen on the headset while I was 
doing something else. Apparently it is very easy to transfer whatever is 
playing on another Sonos speaker to the headset which is somewhat nice, but I 
find it disappointing nonetheless. The first review I just read did sound 
positive in terms of the headset's design and sound quality. Apparently it is a 
definite step up from Apple's Airpods Max at a $100 lower price point and also 
competes well against Sony's top of the line offering. I may order one just to 
experience it, but I am 95% certain that I would probably send it back. Here 
the link to the review from Cult of Mac:

 

Sonos Ace headphones, the company's first, take on AirPods Max | Cult of Mac 
<https://www.cultofmac.com/857004/sonos-ace-headphones-take-on-airpods-max/#google_vignette>
 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Richard Turner
Sent: Tuesday, May 21, 2024 7:19 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Sonos headphones are here

 

 

 

Sorry Sieghared to beat you to the punch, but for those waiting for Sonos to 
release headphones, they announced them today.  They will be available June 5th 
for $449 US.

https://www.sonos.com/en-us/shop/sonos-ace

 

 

Richard, USA

"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

 

My web site:  <https://www.turner42.com> https://www.turner42.com

 

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RE: Sonos headphones are here

[Sieghard Weitzel]

No worries Richard, now instead of posting the first message I'll simply say 
that I am deeply disappointed that these are just another pair of super 
expensive Bluetooth headsets. I really thought that apart from that they would 
also support Wi-Fi connectivity when you are at home as all other Sonos 
products do and that they could be used as any other Sonos player and could be 
grouped with other Sonos players if, for example, my wife was watching a movie 
on our Arc surround setup and I wanted to listen on the headset while I was 
doing something else. Apparently it is very easy to transfer whatever is 
playing on another Sonos speaker to the headset which is somewhat nice, but I 
find it disappointing nonetheless. The first review I just read did sound 
positive in terms of the headset's design and sound quality. Apparently it is a 
definite step up from Apple's Airpods Max at a $100 lower price point and also 
competes well against Sony's top of the line offering. I may order one just to 
experience it, but I am 95% certain that I would probably send it back. Here 
the link to the review from Cult of Mac:

Sonos Ace headphones, the company's first, take on AirPods Max | Cult of 
Mac

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Tuesday, May 21, 2024 7:19 AM
To: viphone@googlegroups.com
Subject: Sonos headphones are here



Sorry Sieghared to beat you to the punch, but for those waiting for Sonos to 
release headphones, they announced them today.  They will be available June 5th 
for $449 US.
https://www.sonos.com/en-us/shop/sonos-ace


Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

My web site: https://www.turner42.com

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RE: Sonos latest update.

[Dennis Long]

It never should've been released.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Thursday, May 9, 2024 12:45 PM
To: viphone@googlegroups.com
Subject: RE: Sonos latest update.

It's clunky at best, if you haven't updated yet and you use your Sonos app a 
lot I would highly recommend that you wait to see what happens in 2 weeks. I 
told my Sonos contact that the ball is now in their court and they better make 
sure the promises they made about major accessibility improvements on May 21 
and more by end of June will happen.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
chrisjudge1...@gmail.com
Sent: Thursday, May 9, 2024 1:58 AM
To: viphone@googlegroups.com
Subject: RE: Sonos latest update.

Ok I have a question. How accessible is searching for and playing music? I know 
you need to play music through the app to enjoy Dolby atmos?

Chris Judge






-Original Message-
From: viphone@googlegroups.com  On Behalf Of Larry 
Smith
Sent: Wednesday, May 8, 2024 3:34 PM
To: VIPhone 
Subject: Re: Sonos latest update.

Hi Sieghard. I also was able to check for a firmware update and found that 
there was none. After playing around with the app, I was able to locate most 
everything within the app. I certainly agree that the app needs some big 
accessibility improvements. However, for me, I find it quite useable. I 
originally updated the app on my iPad. Earlier today, I updated the app on my 
iPhone 15 pro Max, running IOS 17.5 RC. You have to swipe quite a bit because 
touching the screen does absolutely nothing. It tells me that true play is off 
no matter how many times I tap to change the option. However, I know that it is 
changing because I can hear the change in the sound from the speaker that is 
playing. Also, My sighted wife says that the icon changes.  I hope Sonos 
address the VoiceOver accessibility issues sooner rather than later. But for 
me, The app is useable.

> On May 8, 2024, at 1:10 PM, Sieghard Weitzel  wrote:
> 
> Larry, I just replied to another message of Richard's, but just in case you 
> didn't see o rread it entirely, it does not appear that this app update comes 
> with a hardware update or requires one. I updated the Sonos app on our iPad 
> last night and then did a manual check for updates in the new Sonos app and I 
> was told that my system was up to date. This app update seems to be all about 
> a new look and user interface and not about new capabilities of the system.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Smith
> Sent: Tuesday, May 7, 2024 1:29 PM
> To: VIPhone 
> Subject: Re: Sonos latest update.
> 
> Ok. I was just curious. I’m afraid to update the firmware.  
> 
>> On May 7, 2024, at 3:47 PM, Richard Turner  
>> wrote:
>> 
>> I did not update the firmware, unless it updated itself.
>> 
>> 
>> 
>> Richard, USA
>> "It's no great honor to be blind, but it's more than a nuisance and less 
>> than a disaster. Either you're going to fight like hell when your sight 
>> fails or you're going to stand on the sidelines for the rest of your life." 
>> -- Dr. Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
>> 
>> My web site: https://www.turner42.com
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Larry 
>> Smith
>> Sent: Tuesday, May 7, 2024 12:03 PM
>> To: VIPhone 
>> Subject: Sonos latest update.
>> 
>> Richard, did you update both Sonos firmware and software? I believe you said 
>> that you did the update using your iPad. But did you also update the 
>> firmware? I ask because after reading your email, I used my iPad to update 
>> the app only. I was able to use the app with no real issues. I don’t know if 
>> things would be different if I updated the firmware. I did not per update 
>> the Sonos app on my iPhone 15 Max.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from t

RE: Sonos latest update.

[Sieghard Weitzel]

It's clunky at best, if you haven't updated yet and you use your Sonos app a 
lot I would highly recommend that you wait to see what happens in 2 weeks. I 
told my Sonos contact that the ball is now in their court and they better make 
sure the promises they made about major accessibility improvements on May 21 
and more by end of June will happen.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
chrisjudge1...@gmail.com
Sent: Thursday, May 9, 2024 1:58 AM
To: viphone@googlegroups.com
Subject: RE: Sonos latest update.

Ok I have a question. How accessible is searching for and playing music? I know 
you need to play music through the app to enjoy Dolby atmos?

Chris Judge






-Original Message-
From: viphone@googlegroups.com  On Behalf Of Larry 
Smith
Sent: Wednesday, May 8, 2024 3:34 PM
To: VIPhone 
Subject: Re: Sonos latest update.

Hi Sieghard. I also was able to check for a firmware update and found that 
there was none. After playing around with the app, I was able to locate most 
everything within the app. I certainly agree that the app needs some big 
accessibility improvements. However, for me, I find it quite useable. I 
originally updated the app on my iPad. Earlier today, I updated the app on my 
iPhone 15 pro Max, running IOS 17.5 RC. You have to swipe quite a bit because 
touching the screen does absolutely nothing. It tells me that true play is off 
no matter how many times I tap to change the option. However, I know that it is 
changing because I can hear the change in the sound from the speaker that is 
playing. Also, My sighted wife says that the icon changes.  I hope Sonos 
address the VoiceOver accessibility issues sooner rather than later. But for 
me, The app is useable.

> On May 8, 2024, at 1:10 PM, Sieghard Weitzel  wrote:
> 
> Larry, I just replied to another message of Richard's, but just in case you 
> didn't see o rread it entirely, it does not appear that this app update comes 
> with a hardware update or requires one. I updated the Sonos app on our iPad 
> last night and then did a manual check for updates in the new Sonos app and I 
> was told that my system was up to date. This app update seems to be all about 
> a new look and user interface and not about new capabilities of the system.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Smith
> Sent: Tuesday, May 7, 2024 1:29 PM
> To: VIPhone 
> Subject: Re: Sonos latest update.
> 
> Ok. I was just curious. I’m afraid to update the firmware.  
> 
>> On May 7, 2024, at 3:47 PM, Richard Turner  
>> wrote:
>> 
>> I did not update the firmware, unless it updated itself.
>> 
>> 
>> 
>> Richard, USA
>> "It's no great honor to be blind, but it's more than a nuisance and less 
>> than a disaster. Either you're going to fight like hell when your sight 
>> fails or you're going to stand on the sidelines for the rest of your life." 
>> -- Dr. Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
>> 
>> My web site: https://www.turner42.com
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Larry 
>> Smith
>> Sent: Tuesday, May 7, 2024 12:03 PM
>> To: VIPhone 
>> Subject: Sonos latest update.
>> 
>> Richard, did you update both Sonos firmware and software? I believe you said 
>> that you did the update using your iPad. But did you also update the 
>> firmware? I ask because after reading your email, I used my iPad to update 
>> the app only. I was able to use the app with no real issues. I don’t know if 
>> things would be different if I updated the firmware. I did not per update 
>> the Sonos app on my iPhone 15 Max.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/5B072886-C1

RE: Sonos latest update.

[Sieghard Weitzel]

Thanks Larry, I had already noticed the fact that if I use the gesture to go to 
the very bottom and swip eback I see my speakers/rooms, but with all these 
strange buttons and images I hadn't figured out yet which one to tap. Let's 
hope that the May 21 update we are being told includes a lot of accessibility 
improvements will address a lot of this especially the fact that right now you 
have to swipe everywhere and can't find anything buy simply touching the 
screen. I also found that if you do what yiou describe and are not careful, you 
easily end up a the top again so if you have a number of speakers and lose your 
place you then have to start all over again with the gesture to go to the 
bottom and swipe 10 or 15 times to get one of your speakers near the top of the 
list etc.
I am definitely not updating my Sonos app on the iPhone until this gets a lot 
better, but you really have to be careful bvecause not just do you have to pay 
attention that you don't accidently or by habit tap on "Update All", but when I 
opened the old Sonos app last night I was also presented with a screen touting 
the new update and I had to dismiss it before I could use the app and the 
"Update" bvutton was right next to the "Dismiss" button so one can easily tap 
the wrong thing.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Larry 
Smith
Sent: Thursday, May 9, 2024 4:19 AM
To: VIPhone 
Subject: Re: Sonos latest update.

Hi Sieghard. I have found a couple of ways to do this. I guess the easiest way 
if you can call it that is to: When you open the Sonos app, do a 4 finger 
single tap on the bottom of the screen. Once you are at the bottom of the 
screen, start swiping back. Now because you are swiping back, You are going to 
see things related to the room before you see the name of the room itself. For 
example, when I start swiping back, I see something like  volume small. I then 
see what is playing Tim Mcgraw, live like you were dying. Swipe again and I see 
the play button. I keep swiping until I see the room name. If I know what room 
I’m in based on the song, I only swipe back until I hear speakers. If you 
double tap speakers, the app will then bring up a list of your rooms. You then 
swipe to the room you want to add. After the room name, It will say something 
like circlecheck. Double tap that and continue this until all rooms you want is 
selected. At the bottom there is an apply button. 
As I stated in my previous email, there is a lot of swiping required for this 
new app. This needs to be addressed by the Sonos team sooner rather than later. 
There are other accessibility issues that has to be fixed also. I guess my hope 
is that those who can use this app will do so. That way, issues can be found 
and reported to Sonos. If Sonos cares about all of their customers, including 
The blind community, They will hear us and fix these issues. I have over $7,000 
invested in Sonos products and growing. 

> On May 8, 2024, at 3:28 PM, Sieghard Weitzel  wrote:
> 
> Just curious, but how do you select a particular room or speaker to play 
> music on? I was able to access the system settings no problem, but I have had 
> little success selecting a particular room and then select for example my 
> Apple Music subscription to find a particular artist, album or playlist. I 
> actually don't even use Sonos all that much, my sighted wife does more, but 
> until I can reliably select where I want to play whatever music I want to 
> play, I won't update my iPhone.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Smith
> Sent: Wednesday, May 8, 2024 11:34 AM
> To: VIPhone 
> Subject: Re: Sonos latest update.
> 
> Hi Sieghard. I also was able to check for a firmware update and found that 
> there was none. After playing around with the app, I was able to locate most 
> everything within the app. I certainly agree that the app needs some big 
> accessibility improvements. However, for me, I find it quite useable. I 
> originally updated the app on my iPad. Earlier today, I updated the app on my 
> iPhone 15 pro Max, running IOS 17.5 RC. You have to swipe quite a bit because 
> touching the screen does absolutely nothing. It tells me that true play is 
> off no matter how many times I tap to change the option. However, I know that 
> it is changing because I can hear the change in the sound from the speaker 
> that is playing. Also, My sighted wife says that the icon changes.  I hope 
> Sonos address the VoiceOver accessibility issues sooner rather than later. 
> But for me, The app is useable.
> 
>> On May 8, 2024, at 1:10 PM, Sieghard Weitzel  wrote:
>> 
>> Larry, I just replied to another message of Richard's, but just in case you 
>> didn't see o rread it entirely, it does not appear that this app update 
>> 

Re: Sonos latest update.

[Larry Smith]

Hi Sieghard. I have found a couple of ways to do this. I guess the easiest way 
if you can call it that is to: When you open the Sonos app, do a 4 finger 
single tap on the bottom of the screen. Once you are at the bottom of the 
screen, start swiping back. Now because you are swiping back, You are going to 
see things related to the room before you see the name of the room itself. For 
example, when I start swiping back, I see something like  volume small. I then 
see what is playing Tim Mcgraw, live like you were dying. Swipe again and I see 
the play button. I keep swiping until I see the room name. If I know what room 
I’m in based on the song, I only swipe back until I hear speakers. If you 
double tap speakers, the app will then bring up a list of your rooms. You then 
swipe to the room you want to add. After the room name, It will say something 
like circlecheck. Double tap that and continue this until all rooms you want is 
selected. At the bottom there is an apply button. 
As I stated in my previous email, there is a lot of swiping required for this 
new app. This needs to be addressed by the Sonos team sooner rather than later. 
There are other accessibility issues that has to be fixed also. I guess my hope 
is that those who can use this app will do so. That way, issues can be found 
and reported to Sonos. If Sonos cares about all of their customers, including 
The blind community, They will hear us and fix these issues. I have over $7,000 
invested in Sonos products and growing. 

> On May 8, 2024, at 3:28 PM, Sieghard Weitzel  wrote:
> 
> Just curious, but how do you select a particular room or speaker to play 
> music on? I was able to access the system settings no problem, but I have had 
> little success selecting a particular room and then select for example my 
> Apple Music subscription to find a particular artist, album or playlist. I 
> actually don't even use Sonos all that much, my sighted wife does more, but 
> until I can reliably select where I want to play whatever music I want to 
> play, I won't update my iPhone.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Smith
> Sent: Wednesday, May 8, 2024 11:34 AM
> To: VIPhone 
> Subject: Re: Sonos latest update.
> 
> Hi Sieghard. I also was able to check for a firmware update and found that 
> there was none. After playing around with the app, I was able to locate most 
> everything within the app. I certainly agree that the app needs some big 
> accessibility improvements. However, for me, I find it quite useable. I 
> originally updated the app on my iPad. Earlier today, I updated the app on my 
> iPhone 15 pro Max, running IOS 17.5 RC. You have to swipe quite a bit because 
> touching the screen does absolutely nothing. It tells me that true play is 
> off no matter how many times I tap to change the option. However, I know that 
> it is changing because I can hear the change in the sound from the speaker 
> that is playing. Also, My sighted wife says that the icon changes.  I hope 
> Sonos address the VoiceOver accessibility issues sooner rather than later. 
> But for me, The app is useable.
> 
>> On May 8, 2024, at 1:10 PM, Sieghard Weitzel  wrote:
>> 
>> Larry, I just replied to another message of Richard's, but just in case you 
>> didn't see o rread it entirely, it does not appear that this app update 
>> comes with a hardware update or requires one. I updated the Sonos app on our 
>> iPad last night and then did a manual check for updates in the new Sonos app 
>> and I was told that my system was up to date. This app update seems to be 
>> all about a new look and user interface and not about new capabilities of 
>> the system.
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Larry 
>> Smith
>> Sent: Tuesday, May 7, 2024 1:29 PM
>> To: VIPhone 
>> Subject: Re: Sonos latest update.
>> 
>> Ok. I was just curious. I’m afraid to update the firmware.  
>> 
>>> On May 7, 2024, at 3:47 PM, Richard Turner  
>>> wrote:
>>> 
>>> I did not update the firmware, unless it updated itself.
>>> 
>>> 
>>> 
>>> Richard, USA
>>> "It's no great honor to be blind, but it's more than a nuisance and less 
>>> than a disaster. Either you're going to fight like hell when your sight 
>>> fails or you're going to stand on the sidelines for the rest of your life." 
>>> -- Dr. Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
>>> 
>>> My web site: https://www.turner42.com
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com  On Behalf Of 
>>> Larry Smith
>

RE: Sonos latest update.

[chrisjudge1967]

Ok I have a question. How accessible is searching for and playing music? I know 
you need to play music through the app to enjoy Dolby atmos?

Chris Judge






-Original Message-
From: viphone@googlegroups.com  On Behalf Of Larry 
Smith
Sent: Wednesday, May 8, 2024 3:34 PM
To: VIPhone 
Subject: Re: Sonos latest update.

Hi Sieghard. I also was able to check for a firmware update and found that 
there was none. After playing around with the app, I was able to locate most 
everything within the app. I certainly agree that the app needs some big 
accessibility improvements. However, for me, I find it quite useable. I 
originally updated the app on my iPad. Earlier today, I updated the app on my 
iPhone 15 pro Max, running IOS 17.5 RC. You have to swipe quite a bit because 
touching the screen does absolutely nothing. It tells me that true play is off 
no matter how many times I tap to change the option. However, I know that it is 
changing because I can hear the change in the sound from the speaker that is 
playing. Also, My sighted wife says that the icon changes.  I hope Sonos 
address the VoiceOver accessibility issues sooner rather than later. But for 
me, The app is useable.

> On May 8, 2024, at 1:10 PM, Sieghard Weitzel  wrote:
> 
> Larry, I just replied to another message of Richard's, but just in case you 
> didn't see o rread it entirely, it does not appear that this app update comes 
> with a hardware update or requires one. I updated the Sonos app on our iPad 
> last night and then did a manual check for updates in the new Sonos app and I 
> was told that my system was up to date. This app update seems to be all about 
> a new look and user interface and not about new capabilities of the system.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Smith
> Sent: Tuesday, May 7, 2024 1:29 PM
> To: VIPhone 
> Subject: Re: Sonos latest update.
> 
> Ok. I was just curious. I’m afraid to update the firmware.  
> 
>> On May 7, 2024, at 3:47 PM, Richard Turner  
>> wrote:
>> 
>> I did not update the firmware, unless it updated itself.
>> 
>> 
>> 
>> Richard, USA
>> "It's no great honor to be blind, but it's more than a nuisance and less 
>> than a disaster. Either you're going to fight like hell when your sight 
>> fails or you're going to stand on the sidelines for the rest of your life." 
>> -- Dr. Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
>> 
>> My web site: https://www.turner42.com
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Larry 
>> Smith
>> Sent: Tuesday, May 7, 2024 12:03 PM
>> To: VIPhone 
>> Subject: Sonos latest update.
>> 
>> Richard, did you update both Sonos firmware and software? I believe you said 
>> that you did the update using your iPad. But did you also update the 
>> firmware? I ask because after reading your email, I used my iPad to update 
>> the app only. I was able to use the app with no real issues. I don’t know if 
>> things would be different if I updated the firmware. I did not per update 
>> the Sonos app on my iPhone 15 Max.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
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>> "VIPhone" group.
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>> 
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>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can

RE: Sonos latest update.

[Sieghard Weitzel]

Just curious, but how do you select a particular room or speaker to play music 
on? I was able to access the system settings no problem, but I have had little 
success selecting a particular room and then select for example my Apple Music 
subscription to find a particular artist, album or playlist. I actually don't 
even use Sonos all that much, my sighted wife does more, but until I can 
reliably select where I want to play whatever music I want to play, I won't 
update my iPhone.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Larry 
Smith
Sent: Wednesday, May 8, 2024 11:34 AM
To: VIPhone 
Subject: Re: Sonos latest update.

Hi Sieghard. I also was able to check for a firmware update and found that 
there was none. After playing around with the app, I was able to locate most 
everything within the app. I certainly agree that the app needs some big 
accessibility improvements. However, for me, I find it quite useable. I 
originally updated the app on my iPad. Earlier today, I updated the app on my 
iPhone 15 pro Max, running IOS 17.5 RC. You have to swipe quite a bit because 
touching the screen does absolutely nothing. It tells me that true play is off 
no matter how many times I tap to change the option. However, I know that it is 
changing because I can hear the change in the sound from the speaker that is 
playing. Also, My sighted wife says that the icon changes.  I hope Sonos 
address the VoiceOver accessibility issues sooner rather than later. But for 
me, The app is useable.

> On May 8, 2024, at 1:10 PM, Sieghard Weitzel  wrote:
> 
> Larry, I just replied to another message of Richard's, but just in case you 
> didn't see o rread it entirely, it does not appear that this app update comes 
> with a hardware update or requires one. I updated the Sonos app on our iPad 
> last night and then did a manual check for updates in the new Sonos app and I 
> was told that my system was up to date. This app update seems to be all about 
> a new look and user interface and not about new capabilities of the system.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Smith
> Sent: Tuesday, May 7, 2024 1:29 PM
> To: VIPhone 
> Subject: Re: Sonos latest update.
> 
> Ok. I was just curious. I’m afraid to update the firmware.  
> 
>> On May 7, 2024, at 3:47 PM, Richard Turner  
>> wrote:
>> 
>> I did not update the firmware, unless it updated itself.
>> 
>> 
>> 
>> Richard, USA
>> "It's no great honor to be blind, but it's more than a nuisance and less 
>> than a disaster. Either you're going to fight like hell when your sight 
>> fails or you're going to stand on the sidelines for the rest of your life." 
>> -- Dr. Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
>> 
>> My web site: https://www.turner42.com
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Larry 
>> Smith
>> Sent: Tuesday, May 7, 2024 12:03 PM
>> To: VIPhone 
>> Subject: Sonos latest update.
>> 
>> Richard, did you update both Sonos firmware and software? I believe you said 
>> that you did the update using your iPad. But did you also update the 
>> firmware? I ask because after reading your email, I used my iPad to update 
>> the app only. I was able to use the app with no real issues. I don’t know if 
>> things would be different if I updated the firmware. I did not per update 
>> the Sonos app on my iPhone 15 Max.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/5B072886-C182-4AE6-A212-D11EC6A4045F%40gmail.com.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the ru

Re: Sonos latest update.

[Larry Smith]

Hi Sieghard. I also was able to check for a firmware update and found that 
there was none. After playing around with the app, I was able to locate most 
everything within the app. I certainly agree that the app needs some big 
accessibility improvements. However, for me, I find it quite useable. I 
originally updated the app on my iPad. Earlier today, I updated the app on my 
iPhone 15 pro Max, running IOS 17.5 RC. You have to swipe quite a bit because 
touching the screen does absolutely nothing. It tells me that true play is off 
no matter how many times I tap to change the option. However, I know that it is 
changing because I can hear the change in the sound from the speaker that is 
playing. Also, My sighted wife says that the icon changes.  I hope Sonos 
address the VoiceOver accessibility issues sooner rather than later. But for 
me, The app is useable.

> On May 8, 2024, at 1:10 PM, Sieghard Weitzel  wrote:
> 
> Larry, I just replied to another message of Richard's, but just in case you 
> didn't see o rread it entirely, it does not appear that this app update comes 
> with a hardware update or requires one. I updated the Sonos app on our iPad 
> last night and then did a manual check for updates in the new Sonos app and I 
> was told that my system was up to date. This app update seems to be all about 
> a new look and user interface and not about new capabilities of the system.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Smith
> Sent: Tuesday, May 7, 2024 1:29 PM
> To: VIPhone 
> Subject: Re: Sonos latest update.
> 
> Ok. I was just curious. I’m afraid to update the firmware.  
> 
>> On May 7, 2024, at 3:47 PM, Richard Turner  
>> wrote:
>> 
>> I did not update the firmware, unless it updated itself.
>> 
>> 
>> 
>> Richard, USA
>> "It's no great honor to be blind, but it's more than a nuisance and less 
>> than a disaster. Either you're going to fight like hell when your sight 
>> fails or you're going to stand on the sidelines for the rest of your life." 
>> -- Dr. Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
>> 
>> My web site: https://www.turner42.com
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Larry 
>> Smith
>> Sent: Tuesday, May 7, 2024 12:03 PM
>> To: VIPhone 
>> Subject: Sonos latest update.
>> 
>> Richard, did you update both Sonos firmware and software? I believe you said 
>> that you did the update using your iPad. But did you also update the 
>> firmware? I ask because after reading your email, I used my iPad to update 
>> the app only. I was able to use the app with no real issues. I don’t know if 
>> things would be different if I updated the firmware. I did not per update 
>> the Sonos app on my iPhone 15 Max.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/5B072886-C182-4AE6-A212-D11EC6A4045F%40gmail.com.
>> 
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>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To un

RE: Sonos latest update.

[Sieghard Weitzel]

Larry, I just replied to another message of Richard's, but just in case you 
didn't see o rread it entirely, it does not appear that this app update comes 
with a hardware update or requires one. I updated the Sonos app on our iPad 
last night and then did a manual check for updates in the new Sonos app and I 
was told that my system was up to date. This app update seems to be all about a 
new look and user interface and not about new capabilities of the system.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Larry 
Smith
Sent: Tuesday, May 7, 2024 1:29 PM
To: VIPhone 
Subject: Re: Sonos latest update.

Ok. I was just curious. I’m afraid to update the firmware.  

> On May 7, 2024, at 3:47 PM, Richard Turner  
> wrote:
> 
> I did not update the firmware, unless it updated itself.
> 
> 
> 
> Richard, USA
> "It's no great honor to be blind, but it's more than a nuisance and less than 
> a disaster. Either you're going to fight like hell when your sight fails or 
> you're going to stand on the sidelines for the rest of your life." -- Dr. 
> Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
> 
> My web site: https://www.turner42.com
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Smith
> Sent: Tuesday, May 7, 2024 12:03 PM
> To: VIPhone 
> Subject: Sonos latest update.
> 
> Richard, did you update both Sonos firmware and software? I believe you said 
> that you did the update using your iPad. But did you also update the 
> firmware? I ask because after reading your email, I used my iPad to update 
> the app only. I was able to use the app with no real issues. I don’t know if 
> things would be different if I updated the firmware. I did not per update the 
> Sonos app on my iPhone 15 Max.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
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> 
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> 
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If you ha

Re: Sonos latest update.

[Larry Smith]

Ok. I was just curious. I’m afraid to update the firmware.  

> On May 7, 2024, at 3:47 PM, Richard Turner  
> wrote:
> 
> I did not update the firmware, unless it updated itself.
> 
> 
> 
> Richard, USA
> "It's no great honor to be blind, but it's more than a nuisance and less than 
> a disaster. Either you're going to fight like hell when your sight fails or 
> you're going to stand on the sidelines for the rest of your life." -- Dr. 
> Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)
> 
> My web site: https://www.turner42.com
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Larry 
> Smith
> Sent: Tuesday, May 7, 2024 12:03 PM
> To: VIPhone 
> Subject: Sonos latest update.
> 
> Richard, did you update both Sonos firmware and software? I believe you said 
> that you did the update using your iPad. But did you also update the 
> firmware? I ask because after reading your email, I used my iPad to update 
> the app only. I was able to use the app with no real issues. I don’t know if 
> things would be different if I updated the firmware. I did not per update the 
> Sonos app on my iPhone 15 Max.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
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> 
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> 
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RE: Sonos latest update.

[Richard Turner]

I did not update the firmware, unless it updated itself.



Richard, USA
"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

My web site: https://www.turner42.com

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Larry 
Smith
Sent: Tuesday, May 7, 2024 12:03 PM
To: VIPhone 
Subject: Sonos latest update.

Richard, did you update both Sonos firmware and software? I believe you said 
that you did the update using your iPad. But did you also update the firmware? 
I ask because after reading your email, I used my iPad to update the app only. 
I was able to use the app with no real issues. I don’t know if things would be 
different if I updated the firmware. I did not per update the Sonos app on my 
iPhone 15 Max.

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caraqu...@caraquinn.com

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RE: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

[Sieghard Weitzel]

That is good to know, I thought Sonos could run alongside either Alexa or 
Google Assistant. I think maybe it's because I think Google has started some 
sort of legal action against Sonos because they claim the Sonos voice assistant 
is using Google technology or whatever stupid thing.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
Christopher Chaltain
Sent: Sunday, February 12, 2023 2:26 PM
To: viphone@googlegroups.com
Subject: RE: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

Just as an FYI, but on my Sonos Roam, I can run Alexa and the Sonos Assistant 
at the same time. If I were to use Google Assistant then that would be the only 
assistant I could have running.

--
Christopher (AKA CJ) =>÷
Chaltain at Outlook, USA

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Sunday, February 12, 2023 2:24 PM
To: viphone@googlegroups.com
Subject: RE: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

You can, first of all the Five is the only speaker which doesn't have 
microphones, their 3 soundbars all do as does the Sonos One, Move and Roam (the 
latter two are their rechargeable, portable speakers). As somebody else pointed 
out, there is a Sonos One SL as well as versions of the soundbars which don't 
have microphones. As for the Five, all you would have to do is put an Echo Dot 
in the same room as your Five or stereo pair of Fives and then set up the Sonos 
Five as the default speaker in the Alexa app and it is basically like having 
Alexa on the speaker, of course you would not get the Sonos voice assistant, 
but it primarily shines for Sonos related stuff like asking it to group 
speakers and so on.

I can't wait to find out what the Era 100 and 300 have to offer and there are 
rumours that a larger Era 500 will follow later, but of course nobody really 
knows whereas the 100 and 300 are confirmed and most likely will be announced 
shortly as is the second generation Move. The Move by the way is an amazing 
speaker, I think it is relatively close to the Five in sound quality and it 
does have microphones.

Later this year the first of the 4 new categeories Sonos said they wil l enter 
will be announced and I sure hope it will finally be a headset although it is 
expected that another of these categories will be car audio. Sonos is 
definitely still king whenb it comes to multi-room audio with their broad 
offering of speakers from the small and larger portable (Roam and Move) to the 
Sonos One and Sonos Five, the 3 sound bars (Ray, Beam and Arc) and the Sonos 
wireless Sub and Sub Mini. Lastly there is the Amp which can connect either to 
traditional bookshelf, tower or architectural speakers (in-wall and in-ceiling) 
and the Sonos Port which doesn't get as much hipe, but it's a great device if 
you have a very good existing stereo system or surround system and you want to 
add it into the Sonos eco system. Combine all that with a huge selection of 
online music services you can connect to in the Sonos app, Airplay 2 support 
and Bluetooth streaming (for now only possible to the Roam and Move, but 
expected to potentially be on the new Era speakers) and you have an incredibly 
versatile system. I even read an article about a new receiver (I think it might 
have been Yahama, but could have been a different brand) which has some sort of 
Sonos integration built into the amp.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Kelly 
Pierce
Sent: Saturday, February 11, 2023 9:08 PM
To: viphone@googlegroups.com
Subject: Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

I heard a Charge five and the sound was awesome! Unfortunately, it did not have 
Alexa integration. I decided to go for a Marshall Alexa powered speaker with 
Blue Tooth.  For those using sonos, do you wish you could use it with Alexa?

Kelly



On 2/10/23, 'Mervin Keck III' via VIPhone  wrote:
> I thought about grabbing a Sonos Move this week as I have a coupon for 
> a discount that expires Sunday. But now I am going to wait and see if 
> they will refresh that model. I bought a roam last year and gave it to 
> Nicki, my wife, who had a specific need for it and it serves her well.
> The accessibility of the Sonos system is very good except on the Mac. 
> I made several requests to have their Mac app as accessible as the PC 
> and iPhone app.
> Regarding the battery status, however, I have several Sony Headphones 
> that will give me the battery status with the push of a button. I have 
> two
> WH1000-XM4 which still sell on Amazon for around $250 even though the
> XN5 model is available for around $350. The right side of the 
> headphones are touch but very accessible. The left side has push 
> buttons. One button speaks the battery status when

RE: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

[Christopher Chaltain]

Just as an FYI, but on my Sonos Roam, I can run Alexa and the Sonos Assistant 
at the same time. If I were to use Google Assistant then that would be the only 
assistant I could have running.

--
Christopher (AKA CJ) =>÷
Chaltain at Outlook, USA

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Sunday, February 12, 2023 2:24 PM
To: viphone@googlegroups.com
Subject: RE: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

You can, first of all the Five is the only speaker which doesn't have 
microphones, their 3 soundbars all do as does the Sonos One, Move and Roam (the 
latter two are their rechargeable, portable speakers). As somebody else pointed 
out, there is a Sonos One SL as well as versions of the soundbars which don't 
have microphones. As for the Five, all you would have to do is put an Echo Dot 
in the same room as your Five or stereo pair of Fives and then set up the Sonos 
Five as the default speaker in the Alexa app and it is basically like having 
Alexa on the speaker, of course you would not get the Sonos voice assistant, 
but it primarily shines for Sonos related stuff like asking it to group 
speakers and so on.

I can't wait to find out what the Era 100 and 300 have to offer and there are 
rumours that a larger Era 500 will follow later, but of course nobody really 
knows whereas the 100 and 300 are confirmed and most likely will be announced 
shortly as is the second generation Move. The Move by the way is an amazing 
speaker, I think it is relatively close to the Five in sound quality and it 
does have microphones.

Later this year the first of the 4 new categeories Sonos said they wil l enter 
will be announced and I sure hope it will finally be a headset although it is 
expected that another of these categories will be car audio. Sonos is 
definitely still king whenb it comes to multi-room audio with their broad 
offering of speakers from the small and larger portable (Roam and Move) to the 
Sonos One and Sonos Five, the 3 sound bars (Ray, Beam and Arc) and the Sonos 
wireless Sub and Sub Mini. Lastly there is the Amp which can connect either to 
traditional bookshelf, tower or architectural speakers (in-wall and in-ceiling) 
and the Sonos Port which doesn't get as much hipe, but it's a great device if 
you have a very good existing stereo system or surround system and you want to 
add it into the Sonos eco system. Combine all that with a huge selection of 
online music services you can connect to in the Sonos app, Airplay 2 support 
and Bluetooth streaming (for now only possible to the Roam and Move, but 
expected to potentially be on the new Era speakers) and you have an incredibly 
versatile system. I even read an article about a new receiver (I think it might 
have been Yahama, but could have been a different brand) which has some sort of 
Sonos integration built into the amp.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Kelly 
Pierce
Sent: Saturday, February 11, 2023 9:08 PM
To: viphone@googlegroups.com
Subject: Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

I heard a Charge five and the sound was awesome! Unfortunately, it did not have 
Alexa integration. I decided to go for a Marshall Alexa powered speaker with 
Blue Tooth.  For those using sonos, do you wish you could use it with Alexa?

Kelly



On 2/10/23, 'Mervin Keck III' via VIPhone  wrote:
> I thought about grabbing a Sonos Move this week as I have a coupon for 
> a discount that expires Sunday. But now I am going to wait and see if 
> they will refresh that model. I bought a roam last year and gave it to 
> Nicki, my wife, who had a specific need for it and it serves her well.
> The accessibility of the Sonos system is very good except on the Mac. 
> I made several requests to have their Mac app as accessible as the PC 
> and iPhone app.
> Regarding the battery status, however, I have several Sony Headphones 
> that will give me the battery status with the push of a button. I have 
> two
> WH1000-XM4 which still sell on Amazon for around $250 even though the
> XN5 model is available for around $350. The right side of the 
> headphones are touch but very accessible. The left side has push 
> buttons. One button speaks the battery status when pushed while the 
> headphones are in operation.
> If I didn’t already own the WH1000-XM4 I would have the XM5 because of 
> the greater noise reduction for making calls in a crowded room. But 
> the XN4 are my go to headphones on the iPhone and totally accessible.
> Getting back to Sonos, I have never been disappointed with their 
> quality or their committment to accessibility. If I lived in a house 
> rather than an apartment, I would own a lot more than the ten Sonos 
> speakers that I currently do own.
> Merv
>
> _
> I

RE: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

[Sieghard Weitzel]

But to be clear, it is not possible to enable both Alexa and Google Assistant 
at the same time, but it's not too difficult to switch; I find I prefer to have 
Alexa on my Sonos speakers since I have it set up in the Alexa app that Apple 
Music is my default service and this way I can also use it for asking Alexa to 
play any of my audio books on any of my Sonos speakers.
We also have a few Google speakers around the house which I typically prefer 
for asking about stuff, as for home automation most of our stuff works through 
Alexa just as it does through Google. Our older Honeywell T5 thermostat is the 
exception, it used to work with Alexa and I have the skill set up and it says 
it is linked, but whenever I ask Alexa to change the temperature she says she 
can't find the device or something similar, but I got it to work fine with 
Google Assistant.


From: 'Mervin Keck III' via VIPhone 
Sent: Sunday, February 12, 2023 9:19 AM
To: viphone@googlegroups.com
Subject: Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

Sonos has three options unless you get the models without microphones. Those 
options are Alexa, Google, and Sonos. You can run Sonos alongside Google and 
Alexa. Sorry if I evoked one or another of your speakers. Both Sonos and Google 
have Hey before them to prevent such issues. Sonos is rather basic but is very 
nice for controlling the alarm when you are half asleep in the morning and need 
to have music changed or volume along with your alarm.
Merv

_
If you are interested in all things Sonos, Fire TV, Cube, Stick, Echo, Echo or 
other Lady A powered device then check out a group of blind users who have been 
around for years and love the Lady A.
main+subscr...@echoing.groups.io<mailto:main+subscr...@echoing.groups.io>

The Apple Watch gets Uncomplicated right here:
applewatchuncomplicated+subscr...@groups.io<mailto:applewatchuncomplicated+subscr...@groups.io>



On Feb 12, 2023, at 10:05 AM, Christopher Chaltain  wrote:

I have a Sonos Roam, and I do use it with Alexa. I could also use it with 
Google assistant if I wanted to. I think other Sonos speakers also have Alexa 
as an option.

--
Christopher (AKA CJ) =>÷
Chaltain at Outlook, USA

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Kelly 
Pierce
Sent: Saturday, February 11, 2023 11:08 PM
To: viphone@googlegroups.com
Subject: Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

I heard a Charge five and the sound was awesome! Unfortunately, it did not have 
Alexa integration. I decided to go for a Marshall Alexa powered speaker with 
Blue Tooth.  For those using sonos, do you wish you could use it with Alexa?

Kelly



On 2/10/23, 'Mervin Keck III' via VIPhone  wrote:

I thought about grabbing a Sonos Move this week as I have a coupon for
a discount that expires Sunday. But now I am going to wait and see if
they will refresh that model. I bought a roam last year and gave it to
Nicki, my wife, who had a specific need for it and it serves her well.
The accessibility of the Sonos system is very good except on the Mac.
I made several requests to have their Mac app as accessible as the PC
and iPhone app.
Regarding the battery status, however, I have several Sony Headphones
that will give me the battery status with the push of a button. I have
two
WH1000-XM4 which still sell on Amazon for around $250 even though the
XN5 model is available for around $350. The right side of the
headphones are touch but very accessible. The left side has push
buttons. One button speaks the battery status when pushed while the headphones 
are in operation.
If I didn’t already own the WH1000-XM4 I would have the XM5 because of
the greater noise reduction for making calls in a crowded room. But
the XN4 are my go to headphones on the iPhone and totally accessible.
Getting back to Sonos, I have never been disappointed with their
quality or their committment to accessibility. If I lived in a house
rather than an apartment, I would own a lot more than the ten Sonos
speakers that I currently do own.
Merv

_
If you have questions regarding Sonos, Fire TV, Fire Stick, Fire Cube,
Echo or other Lady A powered device, we are the oldest and largest
group dedicated to blind users:
main+subscr...@echoing.groups.io
main+<mailto:main+subscr...@echoing.groups.io>

If you own an Apple Watch, let’s get uncomplicated together. We are a
group of blind users that have been around for a few years and support
any ad all models of the Apple Watch.
applewatchuncomplicated+subscr...@groups.io
<mailto:applewatchuncomplicated+subscr...@groups.io>



On Feb 10, 2023, at 11:50 AM, Angie Nutt  wrote:

Thanks for that: am interested in what the Era models will be like.

While on the subject of Sonos: I was wondering recently whether there
are any other brands who have speakers which one can speak to and get
the information about t

RE: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

[Sieghard Weitzel]

10 Sonos speakers in an apartment is certainly a lot unless your apartment is 
bigger than most people's houses! I am actually in the process of downsizing my 
Sonos system a bit, we currently have 3 stereo pairs of Sonos On (bathroom, 
kitchen and my woodworking shop) and I used to have a stereo pair of Five in 
the bedroom as well as a set of One SL as rear speakers for our Sonos surround 
setup in the living room.
After we did a renovation a year ago combining our master bedroom (which wasn't 
that big) with another bedroom next door to a larger master bedroom and making 
the third bedroom upstairs and a short hallway part of the now much larger 
living room, I put in-wall speakers into the new bedroom wall which are 
connected to a Sonos Amp which sits on a high shelf in a walk-in closet. I then 
replaced the One SL speakers with the set ofg Fives for a better rear surround 
experience. This leaves me with the 2 One SL speakers as well as the 2 stereo 
pair of Sonos One from the kitchen and my workshop and I am planning to sell 
all 6 of them since I now bought a second Move to make a stereo pair and this 
will be in the kitchen and it can go into my workshop oru outside if we want it 
there since it has a rechargeable battery. Of course I may end up selling the 
pair of Fives as well if the new Era 100 and 300 have upfiring speakers for a 
better Dolby Atmos experience and ultimately we are also planning a bathroom 
reno and I am pretty sure I will at that stage go back to in-wall or in-ceiling 
speakers connected to an Amp instead of having the Sonos Ones mounted to the 
wall. 2 sets of my Ones are first generation so I can get the 15% upgrade 
credit on them which I can then use for adding some of the Era 100 or 300, it 
was definitely a smart move when Sonos introduced these upgrade credits. I had 
quite a bit old Sonos gear from around 2009/2010 and all of that qualified for 
the 30% upgrade credit and since Sonos still let's you sell it, I got some 
pretty good deals on the newer stuff.


From: 'Mervin Keck III' via VIPhone 
Sent: Friday, February 10, 2023 10:35 AM
To: viphone@googlegroups.com
Subject: Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

I thought about grabbing a Sonos Move this week as I have a coupon for a 
discount that expires Sunday. But now I am going to wait and see if they will 
refresh that model. I bought a roam last year and gave it to Nicki, my wife, 
who had a specific need for it and it serves her well. The accessibility of the 
Sonos system is very good except on the Mac. I made several requests to have 
their Mac app as accessible as the PC and iPhone app.
Regarding the battery status, however, I have several Sony Headphones that will 
give me the battery status with the push of a button. I have two WH1000-XM4 
which still sell on Amazon for around $250 even though the XN5 model is 
available for around $350. The right side of the headphones are touch but very 
accessible. The left side has push buttons. One button speaks the battery 
status when pushed while the headphones are in operation.
If I didn’t already own the WH1000-XM4 I would have the XM5 because of the 
greater noise reduction for making calls in a crowded room. But the XN4 are my 
go to headphones on the iPhone and totally accessible.
Getting back to Sonos, I have never been disappointed with their quality or 
their committment to accessibility. If I lived in a house rather than an 
apartment, I would own a lot more than the ten Sonos speakers that I currently 
do own.
Merv

_
If you have questions regarding Sonos, Fire TV, Fire Stick, Fire Cube, Echo or 
other Lady A powered device, we are the oldest and largest group dedicated to 
blind users:
main+subscr...@echoing.groups.io<mailto:main+subscr...@echoing.groups.io>

If you own an Apple Watch, let’s get uncomplicated together. We are a group of 
blind users that have been around for a few years and support any ad all models 
of the Apple Watch.
applewatchuncomplicated+subscr...@groups.io<mailto:applewatchuncomplicated+subscr...@groups.io>



On Feb 10, 2023, at 11:50 AM, Angie Nutt 
mailto:an...@comproom.co.uk>> wrote:

Thanks for that: am interested in what the Era models will be like.

While on the subject of Sonos: I was wondering recently whether there are any 
other brands who have speakers which one can speak to and get the information 
about the battery spoken back. When I discovered I had access to Sonos Voice I 
quickly got it set up and was blown away by the fact that I could do that. To 
my mind, that makes them  eminently accessible. There are other bluetooth 
speakers and headphones on which one can press a button and get that 
information but this is the first time I’ve seen anything quite like what I can 
do with my Roam and Move.

All the best
Angie



On 9 Feb 2023, at 17:52, Sieghard Weitzel 
mailto:siegh...@live.ca>> wrote:

Here the other artic

RE: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

[Sieghard Weitzel]

You can, first of all the Five is the only speaker which doesn't have 
microphones, their 3 soundbars all do as does the Sonos One, Move and Roam (the 
latter two are their rechargeable, portable speakers). As somebody else pointed 
out, there is a Sonos One SL as well as versions of the soundbars which don't 
have microphones. As for the Five, all you would have to do is put an Echo Dot 
in the same room as your Five or stereo pair of Fives and then set up the Sonos 
Five as the default speaker in the Alexa app and it is basically like having 
Alexa on the speaker, of course you would not get the Sonos voice assistant, 
but it primarily shines for Sonos related stuff like asking it to group 
speakers and so on.

I can't wait to find out what the Era 100 and 300 have to offer and there are 
rumours that a larger Era 500 will follow later, but of course nobody really 
knows whereas the 100 and 300 are confirmed and most likely will be announced 
shortly as is the second generation Move. The Move by the way is an amazing 
speaker, I think it is relatively close to the Five in sound quality and it 
does have microphones.

Later this year the first of the 4 new categeories Sonos said they wil l enter 
will be announced and I sure hope it will finally be a headset although it is 
expected that another of these categories will be car audio. Sonos is 
definitely still king whenb it comes to multi-room audio with their broad 
offering of speakers from the small and larger portable (Roam and Move) to the 
Sonos One and Sonos Five, the 3 sound bars (Ray, Beam and Arc) and the Sonos 
wireless Sub and Sub Mini. Lastly there is the Amp which can connect either to 
traditional bookshelf, tower or architectural speakers (in-wall and in-ceiling) 
and the Sonos Port which doesn't get as much hipe, but it's a great device if 
you have a very good existing stereo system or surround system and you want to 
add it into the Sonos eco system. Combine all that with a huge selection of 
online music services you can connect to in the Sonos app, Airplay 2 support 
and Bluetooth streaming (for now only possible to the Roam and Move, but 
expected to potentially be on the new Era speakers) and you have an incredibly 
versatile system. I even read an article about a new receiver (I think it might 
have been Yahama, but could have been a different brand) which has some sort of 
Sonos integration built into the amp.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Kelly 
Pierce
Sent: Saturday, February 11, 2023 9:08 PM
To: viphone@googlegroups.com
Subject: Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

I heard a Charge five and the sound was awesome! Unfortunately, it did not have 
Alexa integration. I decided to go for a Marshall Alexa powered speaker with 
Blue Tooth.  For those using sonos, do you wish you could use it with Alexa?

Kelly



On 2/10/23, 'Mervin Keck III' via VIPhone  wrote:
> I thought about grabbing a Sonos Move this week as I have a coupon for 
> a discount that expires Sunday. But now I am going to wait and see if 
> they will refresh that model. I bought a roam last year and gave it to 
> Nicki, my wife, who had a specific need for it and it serves her well. 
> The accessibility of the Sonos system is very good except on the Mac. 
> I made several requests to have their Mac app as accessible as the PC 
> and iPhone app.
> Regarding the battery status, however, I have several Sony Headphones 
> that will give me the battery status with the push of a button. I have 
> two
> WH1000-XM4 which still sell on Amazon for around $250 even though the 
> XN5 model is available for around $350. The right side of the 
> headphones are touch but very accessible. The left side has push 
> buttons. One button speaks the battery status when pushed while the 
> headphones are in operation.
> If I didn’t already own the WH1000-XM4 I would have the XM5 because of 
> the greater noise reduction for making calls in a crowded room. But 
> the XN4 are my go to headphones on the iPhone and totally accessible.
> Getting back to Sonos, I have never been disappointed with their 
> quality or their committment to accessibility. If I lived in a house 
> rather than an apartment, I would own a lot more than the ten Sonos 
> speakers that I currently do own.
> Merv
>
> _
> If you have questions regarding Sonos, Fire TV, Fire Stick, Fire Cube, 
> Echo or other Lady A powered device, we are the oldest and largest 
> group dedicated to blind users:
> main+subscr...@echoing.groups.io 
> main+<mailto:main+subscr...@echoing.groups.io>
>
> If you own an Apple Watch, let’s get uncomplicated together. We are a 
> group of blind users that have been around for a few years and support 
> any ad all models of the Apple Watch.
> applewatchuncomplicated+subscr..

Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

['Mervin Keck III' via VIPhone]

Sonos has three options unless you get the models without microphones. Those 
options are Alexa, Google, and Sonos. You can run Sonos alongside Google and 
Alexa. Sorry if I evoked one or another of your speakers. Both Sonos and Google 
have Hey before them to prevent such issues. Sonos is rather basic but is very 
nice for controlling the alarm when you are half asleep in the morning and need 
to have music changed or volume along with your alarm.
Merv

_
If you are interested in all things Sonos, Fire TV, Cube, Stick, Echo, Echo or 
other Lady A powered device then check out a group of blind users who have been 
around for years and love the Lady A.
main+subscr...@echoing.groups.io <mailto:main+subscr...@echoing.groups.io>

The Apple Watch gets Uncomplicated right here:
applewatchuncomplicated+subscr...@groups.io 
<mailto:applewatchuncomplicated+subscr...@groups.io>


> On Feb 12, 2023, at 10:05 AM, Christopher Chaltain  
> wrote:
> 
> I have a Sonos Roam, and I do use it with Alexa. I could also use it with 
> Google assistant if I wanted to. I think other Sonos speakers also have Alexa 
> as an option.
> 
> --
> Christopher (AKA CJ) =>÷
> Chaltain at Outlook, USA
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Kelly 
> Pierce
> Sent: Saturday, February 11, 2023 11:08 PM
> To: viphone@googlegroups.com
> Subject: Re: Sonos CEO says Amazon, Google aren’t "doing anything 
> interesting" in audio - The Verge
> 
> I heard a Charge five and the sound was awesome! Unfortunately, it did not 
> have Alexa integration. I decided to go for a Marshall Alexa powered speaker 
> with Blue Tooth.  For those using sonos, do you wish you could use it with 
> Alexa?
> 
> Kelly
> 
> 
> 
> On 2/10/23, 'Mervin Keck III' via VIPhone  wrote:
>> I thought about grabbing a Sonos Move this week as I have a coupon for 
>> a discount that expires Sunday. But now I am going to wait and see if 
>> they will refresh that model. I bought a roam last year and gave it to 
>> Nicki, my wife, who had a specific need for it and it serves her well. 
>> The accessibility of the Sonos system is very good except on the Mac. 
>> I made several requests to have their Mac app as accessible as the PC 
>> and iPhone app.
>> Regarding the battery status, however, I have several Sony Headphones 
>> that will give me the battery status with the push of a button. I have 
>> two
>> WH1000-XM4 which still sell on Amazon for around $250 even though the 
>> XN5 model is available for around $350. The right side of the 
>> headphones are touch but very accessible. The left side has push 
>> buttons. One button speaks the battery status when pushed while the 
>> headphones are in operation.
>> If I didn’t already own the WH1000-XM4 I would have the XM5 because of 
>> the greater noise reduction for making calls in a crowded room. But 
>> the XN4 are my go to headphones on the iPhone and totally accessible.
>> Getting back to Sonos, I have never been disappointed with their 
>> quality or their committment to accessibility. If I lived in a house 
>> rather than an apartment, I would own a lot more than the ten Sonos 
>> speakers that I currently do own.
>> Merv
>> 
>> _
>> If you have questions regarding Sonos, Fire TV, Fire Stick, Fire Cube, 
>> Echo or other Lady A powered device, we are the oldest and largest 
>> group dedicated to blind users:
>> main+subscr...@echoing.groups.io 
>> main+<mailto:main+subscr...@echoing.groups.io>
>> 
>> If you own an Apple Watch, let’s get uncomplicated together. We are a 
>> group of blind users that have been around for a few years and support 
>> any ad all models of the Apple Watch.
>> applewatchuncomplicated+subscr...@groups.io
>> <mailto:applewatchuncomplicated+subscr...@groups.io>
>> 
>> 
>>> On Feb 10, 2023, at 11:50 AM, Angie Nutt  wrote:
>>> 
>>> Thanks for that: am interested in what the Era models will be like.
>>> 
>>> While on the subject of Sonos: I was wondering recently whether there 
>>> are any other brands who have speakers which one can speak to and get 
>>> the information about the battery spoken back. When I discovered I 
>>> had access to Sonos Voice I quickly got it set up and was blown away 
>>> by the fact that I could do that. To my mind, that makes them  
>>> eminently accessible. There are other bluetooth speakers and 
>>> headphones on which one can press a button and get that information 
>>> but this is the first time I’ve seen anything quite like what I can do with 
>>> my Roam and Move.
&

RE: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

[Christopher Chaltain]

I have a Sonos Roam, and I do use it with Alexa. I could also use it with 
Google assistant if I wanted to. I think other Sonos speakers also have Alexa 
as an option.

--
Christopher (AKA CJ) =>÷
Chaltain at Outlook, USA

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Kelly 
Pierce
Sent: Saturday, February 11, 2023 11:08 PM
To: viphone@googlegroups.com
Subject: Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" 
in audio - The Verge

I heard a Charge five and the sound was awesome! Unfortunately, it did not have 
Alexa integration. I decided to go for a Marshall Alexa powered speaker with 
Blue Tooth.  For those using sonos, do you wish you could use it with Alexa?

Kelly



On 2/10/23, 'Mervin Keck III' via VIPhone  wrote:
> I thought about grabbing a Sonos Move this week as I have a coupon for 
> a discount that expires Sunday. But now I am going to wait and see if 
> they will refresh that model. I bought a roam last year and gave it to 
> Nicki, my wife, who had a specific need for it and it serves her well. 
> The accessibility of the Sonos system is very good except on the Mac. 
> I made several requests to have their Mac app as accessible as the PC 
> and iPhone app.
> Regarding the battery status, however, I have several Sony Headphones 
> that will give me the battery status with the push of a button. I have 
> two
> WH1000-XM4 which still sell on Amazon for around $250 even though the 
> XN5 model is available for around $350. The right side of the 
> headphones are touch but very accessible. The left side has push 
> buttons. One button speaks the battery status when pushed while the 
> headphones are in operation.
> If I didn’t already own the WH1000-XM4 I would have the XM5 because of 
> the greater noise reduction for making calls in a crowded room. But 
> the XN4 are my go to headphones on the iPhone and totally accessible.
> Getting back to Sonos, I have never been disappointed with their 
> quality or their committment to accessibility. If I lived in a house 
> rather than an apartment, I would own a lot more than the ten Sonos 
> speakers that I currently do own.
> Merv
>
> _
> If you have questions regarding Sonos, Fire TV, Fire Stick, Fire Cube, 
> Echo or other Lady A powered device, we are the oldest and largest 
> group dedicated to blind users:
> main+subscr...@echoing.groups.io 
> main+<mailto:main+subscr...@echoing.groups.io>
>
> If you own an Apple Watch, let’s get uncomplicated together. We are a 
> group of blind users that have been around for a few years and support 
> any ad all models of the Apple Watch.
> applewatchuncomplicated+subscr...@groups.io
> <mailto:applewatchuncomplicated+subscr...@groups.io>
>
>
>> On Feb 10, 2023, at 11:50 AM, Angie Nutt  wrote:
>>
>> Thanks for that: am interested in what the Era models will be like.
>>
>> While on the subject of Sonos: I was wondering recently whether there 
>> are any other brands who have speakers which one can speak to and get 
>> the information about the battery spoken back. When I discovered I 
>> had access to Sonos Voice I quickly got it set up and was blown away 
>> by the fact that I could do that. To my mind, that makes them  
>> eminently accessible. There are other bluetooth speakers and 
>> headphones on which one can press a button and get that information 
>> but this is the first time I’ve seen anything quite like what I can do with 
>> my Roam and Move.
>>
>> All the best
>> Angie
>>
>>
>>> On 9 Feb 2023, at 17:52, Sieghard Weitzel >> <mailto:siegh...@live.ca>> wrote:
>>>
>>> Here the other article from The Verge:
>>>
>>> Sonos CEO says Amazon, Google aren’t "doing anything interesting" in 
>>> audio And he doesn’t sound particularly impressed by Apple’s 
>>> second-generation HomePod, either.
>>> By CHRIS WELCH/ Feb 8, 2023, 3:53 PM PST
>>>
>>> During Sonos’ Q1 2023 earnings call, CEO Patrick Spence expressed 
>>> the usual optimism about his company’s financial performance, sales 
>>> momentum, and upcoming product roadmap. This man really loves the word 
>>> “flywheel,”
>>> folks. But he also took clear jabs at Big Tech competitors, 
>>> including Amazon, Google, and Apple, for barely putting up a fight 
>>> in recent months. With Amazon rumored to be taking a hard look at 
>>> its ambitions surrounding Alexa and Echo products and Google largely 
>>> focused on all things Pixel, Spence said that Sonos faced no serious 
>>> competition during the crucial holiday quarter. “We’ve gone through 
>>> fiscal Q1, whic

Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

[Kelly Pierce]

I heard a Charge five and the sound was awesome! Unfortunately, it did
not have Alexa integration. I decided to go for a Marshall Alexa
powered speaker with Blue Tooth.  For those using sonos, do you wish
you could use it with Alexa?

Kelly



On 2/10/23, 'Mervin Keck III' via VIPhone  wrote:
> I thought about grabbing a Sonos Move this week as I have a coupon for a
> discount that expires Sunday. But now I am going to wait and see if they
> will refresh that model. I bought a roam last year and gave it to Nicki, my
> wife, who had a specific need for it and it serves her well. The
> accessibility of the Sonos system is very good except on the Mac. I made
> several requests to have their Mac app as accessible as the PC and iPhone
> app.
> Regarding the battery status, however, I have several Sony Headphones that
> will give me the battery status with the push of a button. I have two
> WH1000-XM4 which still sell on Amazon for around $250 even though the XN5
> model is available for around $350. The right side of the headphones are
> touch but very accessible. The left side has push buttons. One button speaks
> the battery status when pushed while the headphones are in operation.
> If I didn’t already own the WH1000-XM4 I would have the XM5 because of the
> greater noise reduction for making calls in a crowded room. But the XN4 are
> my go to headphones on the iPhone and totally accessible.
> Getting back to Sonos, I have never been disappointed with their quality or
> their committment to accessibility. If I lived in a house rather than an
> apartment, I would own a lot more than the ten Sonos speakers that I
> currently do own.
> Merv
>
> _
> If you have questions regarding Sonos, Fire TV, Fire Stick, Fire Cube, Echo
> or other Lady A powered device, we are the oldest and largest group
> dedicated to blind users:
> main+subscr...@echoing.groups.io 
>
> If you own an Apple Watch, let’s get uncomplicated together. We are a group
> of blind users that have been around for a few years and support any ad all
> models of the Apple Watch.
> applewatchuncomplicated+subscr...@groups.io
> 
>
>
>> On Feb 10, 2023, at 11:50 AM, Angie Nutt  wrote:
>>
>> Thanks for that: am interested in what the Era models will be like.
>>
>> While on the subject of Sonos: I was wondering recently whether there are
>> any other brands who have speakers which one can speak to and get the
>> information about the battery spoken back. When I discovered I had access
>> to Sonos Voice I quickly got it set up and was blown away by the fact that
>> I could do that. To my mind, that makes them  eminently accessible. There
>> are other bluetooth speakers and headphones on which one can press a
>> button and get that information but this is the first time I’ve seen
>> anything quite like what I can do with my Roam and Move.
>>
>> All the best
>> Angie
>>
>>
>>> On 9 Feb 2023, at 17:52, Sieghard Weitzel >> > wrote:
>>>
>>> Here the other article from The Verge:
>>>
>>> Sonos CEO says Amazon, Google aren’t "doing anything interesting" in
>>> audio
>>> And he doesn’t sound particularly impressed by Apple’s second-generation
>>> HomePod, either.
>>> By CHRIS WELCH/ Feb 8, 2023, 3:53 PM PST
>>>
>>> During Sonos’ Q1 2023 earnings call, CEO Patrick Spence expressed the
>>> usual optimism about his company’s financial performance, sales momentum,
>>> and upcoming product roadmap. This man really loves the word “flywheel,”
>>> folks. But he also took clear jabs at Big Tech competitors, including
>>> Amazon, Google, and Apple, for barely putting up a fight in recent
>>> months. With Amazon rumored to be taking a hard look at its ambitions
>>> surrounding Alexa and Echo products and Google largely focused on all
>>> things Pixel, Spence said that Sonos faced no serious competition during
>>> the crucial holiday quarter. “We’ve gone through fiscal Q1, which is the
>>> height of the consumer electronics and audio season and we’ve seen some
>>> of the traditional players go heavy discounting and, kind of like a
>>> traditional playbook for consumer electronics that we’ve always fought
>>> against and don’t really believe in,” he said. “And then, the big tech
>>> players, we just haven’t seen them active and we haven’t seen them doing
>>> anything interesting.”
>>> Neither of Sonos’ primary smart speaker rivals launched any new audio
>>> hardware during the holiday quarter. And Apple’s second-generation
>>> HomePod arrived after it had already ended. But Sonos doesn’t seem all
>>> that impressed with or concerned about Apple’s resurrected $299 device.
>>> “We never want to get overconfident in these things, but you know, even
>>> seeing what’s emerged recently, from Apple, I could not be more excited
>>> or confident about the product roadmap we have and our ability to take
>>> more and more of that $96 billion global audio market,” 

Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

['Mervin Keck III' via VIPhone]

I thought about grabbing a Sonos Move this week as I have a coupon for a 
discount that expires Sunday. But now I am going to wait and see if they will 
refresh that model. I bought a roam last year and gave it to Nicki, my wife, 
who had a specific need for it and it serves her well. The accessibility of the 
Sonos system is very good except on the Mac. I made several requests to have 
their Mac app as accessible as the PC and iPhone app.
Regarding the battery status, however, I have several Sony Headphones that will 
give me the battery status with the push of a button. I have two WH1000-XM4 
which still sell on Amazon for around $250 even though the XN5 model is 
available for around $350. The right side of the headphones are touch but very 
accessible. The left side has push buttons. One button speaks the battery 
status when pushed while the headphones are in operation. 
If I didn’t already own the WH1000-XM4 I would have the XM5 because of the 
greater noise reduction for making calls in a crowded room. But the XN4 are my 
go to headphones on the iPhone and totally accessible.
Getting back to Sonos, I have never been disappointed with their quality or 
their committment to accessibility. If I lived in a house rather than an 
apartment, I would own a lot more than the ten Sonos speakers that I currently 
do own.
Merv

_
If you have questions regarding Sonos, Fire TV, Fire Stick, Fire Cube, Echo or 
other Lady A powered device, we are the oldest and largest group dedicated to 
blind users:
main+subscr...@echoing.groups.io 

If you own an Apple Watch, let’s get uncomplicated together. We are a group of 
blind users that have been around for a few years and support any ad all models 
of the Apple Watch.
applewatchuncomplicated+subscr...@groups.io 



> On Feb 10, 2023, at 11:50 AM, Angie Nutt  wrote:
> 
> Thanks for that: am interested in what the Era models will be like.
> 
> While on the subject of Sonos: I was wondering recently whether there are any 
> other brands who have speakers which one can speak to and get the information 
> about the battery spoken back. When I discovered I had access to Sonos Voice 
> I quickly got it set up and was blown away by the fact that I could do that. 
> To my mind, that makes them  eminently accessible. There are other bluetooth 
> speakers and headphones on which one can press a button and get that 
> information but this is the first time I’ve seen anything quite like what I 
> can do with my Roam and Move.
> 
> All the best
> Angie
> 
> 
>> On 9 Feb 2023, at 17:52, Sieghard Weitzel > > wrote:
>> 
>> Here the other article from The Verge:
>>  
>> Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio
>> And he doesn’t sound particularly impressed by Apple’s second-generation 
>> HomePod, either.
>> By CHRIS WELCH/ Feb 8, 2023, 3:53 PM PST
>>  
>> During Sonos’ Q1 2023 earnings call, CEO Patrick Spence expressed the usual 
>> optimism about his company’s financial performance, sales momentum, and 
>> upcoming product roadmap. This man really loves the word “flywheel,” folks. 
>> But he also took clear jabs at Big Tech competitors, including Amazon, 
>> Google, and Apple, for barely putting up a fight in recent months. With 
>> Amazon rumored to be taking a hard look at its ambitions surrounding Alexa 
>> and Echo products and Google largely focused on all things Pixel, Spence 
>> said that Sonos faced no serious competition during the crucial holiday 
>> quarter. “We’ve gone through fiscal Q1, which is the height of the consumer 
>> electronics and audio season and we’ve seen some of the traditional players 
>> go heavy discounting and, kind of like a traditional playbook for consumer 
>> electronics that we’ve always fought against and don’t really believe in,” 
>> he said. “And then, the big tech players, we just haven’t seen them active 
>> and we haven’t seen them doing anything interesting.”
>> Neither of Sonos’ primary smart speaker rivals launched any new audio 
>> hardware during the holiday quarter. And Apple’s second-generation HomePod 
>> arrived after it had already ended. But Sonos doesn’t seem all that 
>> impressed with or concerned about Apple’s resurrected $299 device. “We never 
>> want to get overconfident in these things, but you know, even seeing what’s 
>> emerged recently, from Apple, I could not be more excited or confident about 
>> the product roadmap we have and our ability to take more and more of that 
>> $96 billion global audio market,” Spence said.
>> Google’s most recent home audio product is the aging Nest Audio, and 
>> Amazon’s fall 2022 hardware event went light on smart speakers: the company 
>> introduced a refreshed Echo Dot and added a new white color option for the 
>> top-of-the-line Echo Studio. The regular Echo speaker was last refreshed in 
>> 2020.
>> I just feel like there’s 

Re: Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio - The Verge

[Angie Nutt]

Thanks for that: am interested in what the Era models will be like.

While on the subject of Sonos: I was wondering recently whether there are any 
other brands who have speakers which one can speak to and get the information 
about the battery spoken back. When I discovered I had access to Sonos Voice I 
quickly got it set up and was blown away by the fact that I could do that. To 
my mind, that makes them  eminently accessible. There are other bluetooth 
speakers and headphones on which one can press a button and get that 
information but this is the first time I’ve seen anything quite like what I can 
do with my Roam and Move.

All the best
Angie


> On 9 Feb 2023, at 17:52, Sieghard Weitzel  wrote:
> 
> Here the other article from The Verge:
>  
> Sonos CEO says Amazon, Google aren’t "doing anything interesting" in audio
> And he doesn’t sound particularly impressed by Apple’s second-generation 
> HomePod, either.
> By CHRIS WELCH/ Feb 8, 2023, 3:53 PM PST
>  
> During Sonos’ Q1 2023 earnings call, CEO Patrick Spence expressed the usual 
> optimism about his company’s financial performance, sales momentum, and 
> upcoming product roadmap. This man really loves the word “flywheel,” folks. 
> But he also took clear jabs at Big Tech competitors, including Amazon, 
> Google, and Apple, for barely putting up a fight in recent months. With 
> Amazon rumored to be taking a hard look at its ambitions surrounding Alexa 
> and Echo products and Google largely focused on all things Pixel, Spence said 
> that Sonos faced no serious competition during the crucial holiday quarter. 
> “We’ve gone through fiscal Q1, which is the height of the consumer 
> electronics and audio season and we’ve seen some of the traditional players 
> go heavy discounting and, kind of like a traditional playbook for consumer 
> electronics that we’ve always fought against and don’t really believe in,” he 
> said. “And then, the big tech players, we just haven’t seen them active and 
> we haven’t seen them doing anything interesting.”
> Neither of Sonos’ primary smart speaker rivals launched any new audio 
> hardware during the holiday quarter. And Apple’s second-generation HomePod 
> arrived after it had already ended. But Sonos doesn’t seem all that impressed 
> with or concerned about Apple’s resurrected $299 device. “We never want to 
> get overconfident in these things, but you know, even seeing what’s emerged 
> recently, from Apple, I could not be more excited or confident about the 
> product roadmap we have and our ability to take more and more of that $96 
> billion global audio market,” Spence said.
> Google’s most recent home audio product is the aging Nest Audio, and Amazon’s 
> fall 2022 hardware event went light on smart speakers: the company introduced 
> a refreshed Echo Dot and added a new white color option for the 
> top-of-the-line Echo Studio. The regular Echo speaker was last refreshed in 
> 2020.
> I just feel like there’s others that are probably questioning their 
> investments in this area, and we are investing in four new categories. We are 
> going
> to raise the bar in our existing categories. I mean, we’ve got a lot going 
> on,” Spence added.
> Sonos has said it will release a product in the first of those new categories 
> sometime in 2023. In the nearer term, Sonos will be revitalizing its high-end 
> home audio lineup with new speakers, including the Era 300 and Era 100. Both 
> are designed to showcase spatial audio and Dolby Atmos. A second-generation 
> Sonos Move portable speaker is also under development, The Verge has learned.
> Discounts on Sonos products over the holidays helped the company deliver 
> strong earnings and beat Wall Street expectations for the Q1 fiscal quarter. 
> This was the first time that Sonos had been able to offer those promotions in 
> three years; the multi-room audio leader struggled to keep its speakers and 
> soundbars in stock during the covid pandemic, facing the same supply chain 
> woes that reverberated across the tech industry But the deals were back this 
> time — even if some of them just returned Sonos products to their former 
> pricing.
> Either way, the company put greater emphasis on bundles that boost its 
> percentage of multi-product customer households. The average number of 
> products for each Sonos household is currently 2.98. Sonos sees a $5 billion 
> revenue opportunity if it can successfully convert single-product customers 
> to the multi-device lifestyle.
> 
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
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>  
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> mk...@ucla.edu . Your list owner is Cara Quinn - you 
> can reach Cara at 

RE: Sonos and Apple Music

[Richard Turner]

Try calling Sonos support: 800-680-2345

You will get the best, fastest help that way.
I use Alexa on my Sonos and that works fine.



Richard
"Reality is the leading cause of stress for those who are in touch with it." - 
Jane Wagner

My Web site: https://www.turner42.com


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Ian 
Harrison
Sent: Saturday, October 9, 2021 5:47 AM
To: 'Harry Bell' via VIPhone ; 'Tim Kilburn' via 
MacVisionaries 
Subject: Sonos and Apple Music

Hello all,

I use google assistant on my Sonos speakers but they refuse to play my Apple 
playlists etc. However, I can perform this instruction on my google nest mini. 
What am I not doing properly?

Thanks in advance.
Ian

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RE: Sonos update

[Sieghard Weitzel]

You may not miss a Sub until you have one 

From: viphone@googlegroups.com  On Behalf Of Simon A 
Fogarty
Sent: Tuesday, January 19, 2021 6:46 PM
To: viphone@googlegroups.com
Subject: RE: Sonos update

Yeah Richard,

Sonos is almost to easy to set up,

I have the original play bar,

I think the most difficult part of the setup was the figuring out where the 
speaker controls on the tv were and having to turn my phone up side down or 
microphone away from me, while I did the setup of the surround sound features.

More difficult due to my small living room.

Glad you like it
And no you wont really miss a sub,



From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Wednesday, 20 January 2021 3:23 pm
To: viphone@googlegroups.com
Subject: Sonos update

Hello,
I know most people probably are not interested in my Sonos experience, but I 
want to give another public thank you to Sieghard for encouraging me to go wit 
the Sonos system, especially telling me about the Arc soundbar.

Our Sonos Arc Soundbar came in today.
Like everything else, it was easy to set up.
And, it was easy to adjust the TV settings to use it for its sound.

Simply put, it is fabulous!

It is easy to switch from having the TV sound or music, or podcasts, or 
whatever through the Sonos app.

Frankly, the base is quite good enough for us so we won’t need to add a 
subwoofer.

For those who are into detail, the Arc soundbar is 45 inches long.
It is probably 4 or 4.5 inches tall and deep, though I could look it up.
It has 11 drivers and the sound is great!

I have tested it with some music, but it has only been set up for about 2 hours.

We are very happy campers.

Later,

Richard

Ralph's Observation:  It is a mistake to allow any mechanical object<>to 
realize that you are in a hurry.


My web site, www.turner42.com<http://www.turner42.com>



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RE: Sonos update

[Simon A Fogarty]

Yeah Richard,

Sonos is almost to easy to set up,

I have the original play bar,

I think the most difficult part of the setup was the figuring out where the 
speaker controls on the tv were and having to turn my phone up side down or 
microphone away from me, while I did the setup of the surround sound features.

More difficult due to my small living room.

Glad you like it
And no you wont really miss a sub,



From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Wednesday, 20 January 2021 3:23 pm
To: viphone@googlegroups.com
Subject: Sonos update

Hello,
I know most people probably are not interested in my Sonos experience, but I 
want to give another public thank you to Sieghard for encouraging me to go wit 
the Sonos system, especially telling me about the Arc soundbar.

Our Sonos Arc Soundbar came in today.
Like everything else, it was easy to set up.
And, it was easy to adjust the TV settings to use it for its sound.

Simply put, it is fabulous!

It is easy to switch from having the TV sound or music, or podcasts, or 
whatever through the Sonos app.

Frankly, the base is quite good enough for us so we won’t need to add a 
subwoofer.

For those who are into detail, the Arc soundbar is 45 inches long.
It is probably 4 or 4.5 inches tall and deep, though I could look it up.
It has 11 drivers and the sound is great!

I have tested it with some music, but it has only been set up for about 2 hours.

We are very happy campers.

Later,

Richard

Ralph's Observation:  It is a mistake to allow any mechanical object<>to 
realize that you are in a hurry.


My web site, www.turner42.com



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RE: Sonos, a fine product

[Richard Turner]

And, if Sonos did Wi-Fi headphones, there would likely be absolutely no delay.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Monday, January 4, 2021 10:26 PM
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

For one noone knows how much a Sonos headphone, if it ever comes out, will 
cost. Second, a Sonos headset will be more than just a Bluetooth headset, it 
will be part of a multi-room system which allows you to easily channel the 
aduio from any music you are playing whether it's from an online service, from 
your iOS device playing to Sonos via Airplay or whether it's the audio from 
your TV if it is connected to the Sonos system. Third I would hazard a guess 
and say that if nd when a Sonos headset comes out, it will be just as good with 
respect to sound quality as the rest of their speakers so it really is 
premature to say you would go Bose over Apple or Sonos when you don't know 
either the quality or the price point of a Sonos headset. I find Bose headsets 
just as overpriced as those from Apple for what they are and I know a few 
people who have relatively expensive Bose bluetooth speakers and to my ear they 
are average in sound quality, but that is just my opinion.


Best regards,
Sieghard

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Monday, January 4, 2021 9:36 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos, a fine product

Hell I wouldn’t I’d go bose over apple and sonos for headphones.

Simply because I think they do better and are more affordable.


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Sieghard Weitzel
Sent: Tuesday, 5 January 2021 5:37 pm
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos, a fine product

As Richard said, Sonos unfortunately is not yet making a headset which acts as 
its own Sonos player/room so to speak. I have been waiting for years, but so 
far I am told Sonos is about listening out loud and as a family/social group, 
but I am still hopeful that one day Sonos will have their own high-end headset 
with built-in Alexa etc.
I would never spend the price for something like th enew Apple headset, $549 
US, but I would spend this for a Sonos headset.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
beckyas...@gmail.com<mailto:beckyas...@gmail.com>
Sent: Monday, January 4, 2021 1:13 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos, a fine product

Hi
Where did you get the headphones from and how much were they?
Becky

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Kamal 
Haffar
Sent: Saturday, January 2, 2021 7:43 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos, a fine product

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound quality 
 is absolutely amazing. The app is very accessible.
Sent from my iPhone

On Jan 2, 2021, at 9:38 PM, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

OK, since I started a thread complaining about the response I received when I 
asked Sonos support a couple of questions, now that I have heard their product 
I wanted to give a positive comment.

We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
soundbar.
We got to hear the soundbar in the store and it is pretty amazing!

Their display with the Sonos 1 and SL had been fried from a electrical surge 
and wasn’t fixed, but based on the sound quality of the soundbar and all the 
great reviews, we went ahead and bought 3 Sonos SL speakers.
We decided we did not need the voice services like Google or Alexa.
Well, the setup was pretty easy.
And the sound is very impressive for the size they are.
Once we get the soundbar for the TV, we will have a great setup in our two home 
offices, the kitchen and the living room.

So, I am now a happy camper.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listene

RE: Sonos, a fine product

[Richard Turner]

The HomePod from Apple claims to do this, but I've never heard one.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

• I’m not the card shark
• My web site, www.turner42.com
• 
-Original Message-
From: viphone@googlegroups.com  On Behalf Of Robert 
Doc Wright
Sent: Tuesday, January 5, 2021 8:28 AM
To: viphone@googlegroups.com
Subject: Re: Sonos, a fine product

What I am disappointed with the majority of these devices is the lack of stereo 
imagery in a single device. JBL had a Soundstage that was about the size of a 
cereal bowl and its speakers were around the perimeter.No matter where you sat 
in relation  to this speaker you heard stereo.
- Original Message -
From: "Joshua Hendrickson" 
To: 
Sent: Tuesday, January 5, 2021 5:36 AM
Subject: Re: Sonos, a fine product


Bose is not average in sound quality.  I have a bose revolve plus speaker that 
I bought myself as a Christmas present a couple years ago.  I never used it all 
that much until last week.  The sound especially for music and audio dramas is 
amazing.  It has enough bass to have a very full sound and is very detailed.  I 
live at home, so I couldn't have multiple speakers in different rooms of our 
house even if I wanted to.  I'm glad that Richard is very happy with his sonos 
speakers.  I've never heard one of those speakers.  I've also got a google home 
and that smart speaker has a very good sound as well.

On 1/5/21, Sieghard Weitzel  wrote:
> For one noone knows how much a Sonos headphone, if it ever comes out, 
> will cost. Second, a Sonos headset will be more than just a Bluetooth 
> headset, it will be part of a multi-room system which allows you to 
> easily channel the aduio from any music you are playing whether it's 
> from an online service, from your iOS device playing to Sonos via 
> Airplay or whether it's the audio from your TV if it is connected to 
> the Sonos system. Third I would hazard a guess and say that if nd when 
> a Sonos headset comes out, it will be just as good with respect to 
> sound quality as the rest of their speakers so it really is premature 
> to say you would go Bose over Apple or Sonos when you don't know 
> either the quality or the price point of a Sonos headset. I find Bose 
> headsets just as overpriced as those from Apple for what they are and 
> I know a few people who have relatively expensive Bose bluetooth 
> speakers and to my ear they are average in sound quality, but that is 
> just my opinion.
>
>
> Best regards,
> Sieghard
>
> From: viphone@googlegroups.com  On Behalf Of 
> Simon A Fogarty
> Sent: Monday, January 4, 2021 9:36 PM
> To: viphone@googlegroups.com
> Subject: RE: Sonos, a fine product
>
> Hell I wouldn’t I’d go bose over apple and sonos for headphones.
>
> Simply because I think they do better and are more affordable.
>
>
> From: viphone@googlegroups.com  On Behalf Of 
> Sieghard Weitzel
> Sent: Tuesday, 5 January 2021 5:37 pm
> To: viphone@googlegroups.com
> Subject: RE: Sonos, a fine product
>
> As Richard said, Sonos unfortunately is not yet making a headset which 
> acts as its own Sonos player/room so to speak. I have been waiting for 
> years, but so far I am told Sonos is about listening out loud and as a 
> family/social group, but I am still hopeful that one day Sonos will 
> have their own high-end headset with built-in Alexa etc.
> I would never spend the price for something like th enew Apple 
> headset,
> $549
> US, but I would spend this for a Sonos headset.
>
> From: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> mailto:viphone@googlegroups.com>> On Behalf 
> Of beckyas...@gmail.com<mailto:beckyas...@gmail.com>
> Sent: Monday, January 4, 2021 1:13 PM
> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> Subject: RE: Sonos, a fine product
>
> Hi
> Where did you get the headphones from and how much were they?
> Becky
>
> From: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> mailto:viphone@googlegroups.com>> On Behalf 
> Of Kamal Haffar
> Sent: Saturday, January 2, 2021 7:43 PM
> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> Subject: Re: Sonos, a fine product
>
> Yes we bought a pair of Sonos SL as well with the sonos beam. The 
> sound quality  is absolutely amazing. The app is very accessible.
> Sent from my iPhone
>
> On Jan 2, 2021, at 9:38 PM, Richard Turne

Re: Sonos, a fine product

[Robert Doc Wright]

What I am disappointed with the majority of these devices is the lack of 
stereo imagery in a single device. JBL had a Soundstage that was about the 
size of a cereal bowl and its speakers were around the perimeter.No matter 
where you sat in relation  to this speaker you heard stereo.
- Original Message - 
From: "Joshua Hendrickson" 

To: 
Sent: Tuesday, January 5, 2021 5:36 AM
Subject: Re: Sonos, a fine product


Bose is not average in sound quality.  I have a bose revolve plus
speaker that I bought myself as a Christmas present a couple years
ago.  I never used it all that much until last week.  The sound
especially for music and audio dramas is amazing.  It has enough bass
to have a very full sound and is very detailed.  I live at home, so I
couldn't have multiple speakers in different rooms of our house even
if I wanted to.  I'm glad that Richard is very happy with his sonos
speakers.  I've never heard one of those speakers.  I've also got a
google home and that smart speaker has a very good sound as well.

On 1/5/21, Sieghard Weitzel  wrote:

For one noone knows how much a Sonos headphone, if it ever comes out, will
cost. Second, a Sonos headset will be more than just a Bluetooth headset, 
it

will be part of a multi-room system which allows you to easily channel the
aduio from any music you are playing whether it's from an online service,
from your iOS device playing to Sonos via Airplay or whether it's the 
audio
from your TV if it is connected to the Sonos system. Third I would hazard 
a
guess and say that if nd when a Sonos headset comes out, it will be just 
as

good with respect to sound quality as the rest of their speakers so it
really is premature to say you would go Bose over Apple or Sonos when you
don't know either the quality or the price point of a Sonos headset. I 
find
Bose headsets just as overpriced as those from Apple for what they are and 
I
know a few people who have relatively expensive Bose bluetooth speakers 
and

to my ear they are average in sound quality, but that is just my opinion.


Best regards,
Sieghard

From: viphone@googlegroups.com  On Behalf Of 
Simon

A Fogarty
Sent: Monday, January 4, 2021 9:36 PM
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

Hell I wouldn’t I’d go bose over apple and sonos for headphones.

Simply because I think they do better and are more affordable.


From: viphone@googlegroups.com  On Behalf Of
Sieghard Weitzel
Sent: Tuesday, 5 January 2021 5:37 pm
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

As Richard said, Sonos unfortunately is not yet making a headset which 
acts
as its own Sonos player/room so to speak. I have been waiting for years, 
but

so far I am told Sonos is about listening out loud and as a family/social
group, but I am still hopeful that one day Sonos will have their own
high-end headset with built-in Alexa etc.
I would never spend the price for something like th enew Apple headset, 
$549

US, but I would spend this for a Sonos headset.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com>> On Behalf Of
beckyas...@gmail.com<mailto:beckyas...@gmail.com>
Sent: Monday, January 4, 2021 1:13 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos, a fine product

Hi
Where did you get the headphones from and how much were they?
Becky

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
mailto:viphone@googlegroups.com>> On Behalf Of
Kamal Haffar
Sent: Saturday, January 2, 2021 7:43 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos, a fine product

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound
quality  is absolutely amazing. The app is very accessible.
Sent from my iPhone

On Jan 2, 2021, at 9:38 PM, Richard Turner
mailto:richardturne...@outlook.com>> wrote:

OK, since I started a thread complaining about the response I received 
when

I asked Sonos support a couple of questions, now that I have heard their
product I wanted to give a positive comment.

We found that a local store had the Sonos 1 and SL in stock, plus the new
Arc soundbar.
We got to hear the soundbar in the store and it is pretty amazing!

Their display with the Sonos 1 and SL had been fried from a electrical 
surge
and wasn’t fixed, but based on the sound quality of the soundbar and all 
the

great reviews, we went ahead and bought 3 Sonos SL speakers.
We decided we did not need the voice services like Google or Alexa.
Well, the setup was pretty easy.
And the sound is very impressive for the size they are.
Once we get the soundbar for the TV, we will have a great setup in our two
home offices, the kitchen and the living room.

So, I am now a happy camper.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a
Vogon airlock with a man from Betelgeuse, and about to d

Re: Sonos, a fine product

[Joshua Hendrickson]

Bose is not average in sound quality.  I have a bose revolve plus
speaker that I bought myself as a Christmas present a couple years
ago.  I never used it all that much until last week.  The sound
especially for music and audio dramas is amazing.  It has enough bass
to have a very full sound and is very detailed.  I live at home, so I
couldn't have multiple speakers in different rooms of our house even
if I wanted to.  I'm glad that Richard is very happy with his sonos
speakers.  I've never heard one of those speakers.  I've also got a
google home and that smart speaker has a very good sound as well.

On 1/5/21, Sieghard Weitzel  wrote:
> For one noone knows how much a Sonos headphone, if it ever comes out, will
> cost. Second, a Sonos headset will be more than just a Bluetooth headset, it
> will be part of a multi-room system which allows you to easily channel the
> aduio from any music you are playing whether it's from an online service,
> from your iOS device playing to Sonos via Airplay or whether it's the audio
> from your TV if it is connected to the Sonos system. Third I would hazard a
> guess and say that if nd when a Sonos headset comes out, it will be just as
> good with respect to sound quality as the rest of their speakers so it
> really is premature to say you would go Bose over Apple or Sonos when you
> don't know either the quality or the price point of a Sonos headset. I find
> Bose headsets just as overpriced as those from Apple for what they are and I
> know a few people who have relatively expensive Bose bluetooth speakers and
> to my ear they are average in sound quality, but that is just my opinion.
>
>
> Best regards,
> Sieghard
>
> From: viphone@googlegroups.com  On Behalf Of Simon
> A Fogarty
> Sent: Monday, January 4, 2021 9:36 PM
> To: viphone@googlegroups.com
> Subject: RE: Sonos, a fine product
>
> Hell I wouldn’t I’d go bose over apple and sonos for headphones.
>
> Simply because I think they do better and are more affordable.
>
>
> From: viphone@googlegroups.com  On Behalf Of
> Sieghard Weitzel
> Sent: Tuesday, 5 January 2021 5:37 pm
> To: viphone@googlegroups.com
> Subject: RE: Sonos, a fine product
>
> As Richard said, Sonos unfortunately is not yet making a headset which acts
> as its own Sonos player/room so to speak. I have been waiting for years, but
> so far I am told Sonos is about listening out loud and as a family/social
> group, but I am still hopeful that one day Sonos will have their own
> high-end headset with built-in Alexa etc.
> I would never spend the price for something like th enew Apple headset, $549
> US, but I would spend this for a Sonos headset.
>
> From: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> mailto:viphone@googlegroups.com>> On Behalf Of
> beckyas...@gmail.com<mailto:beckyas...@gmail.com>
> Sent: Monday, January 4, 2021 1:13 PM
> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> Subject: RE: Sonos, a fine product
>
> Hi
> Where did you get the headphones from and how much were they?
> Becky
>
> From: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> mailto:viphone@googlegroups.com>> On Behalf Of
> Kamal Haffar
> Sent: Saturday, January 2, 2021 7:43 PM
> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> Subject: Re: Sonos, a fine product
>
> Yes we bought a pair of Sonos SL as well with the sonos beam. The sound
> quality  is absolutely amazing. The app is very accessible.
> Sent from my iPhone
>
> On Jan 2, 2021, at 9:38 PM, Richard Turner
> mailto:richardturne...@outlook.com>> wrote:
> 
> OK, since I started a thread complaining about the response I received when
> I asked Sonos support a couple of questions, now that I have heard their
> product I wanted to give a positive comment.
>
> We found that a local store had the Sonos 1 and SL in stock, plus the new
> Arc soundbar.
> We got to hear the soundbar in the store and it is pretty amazing!
>
> Their display with the Sonos 1 and SL had been fried from a electrical surge
> and wasn’t fixed, but based on the sound quality of the soundbar and all the
> great reviews, we went ahead and bought 3 Sonos SL speakers.
> We decided we did not need the voice services like Google or Alexa.
> Well, the setup was pretty easy.
> And the sound is very impressive for the size they are.
> Once we get the soundbar for the TV, we will have a great setup in our two
> home offices, the kitchen and the living room.
>
> So, I am now a happy camper.
>
>
>
> Richard, in the U.S.
>
> "You know," said Arthur, "it's at times like this, when I'm trapped in a
> Vogon airlock with a man from Betelgeuse, and abo

RE: Sonos, a fine product

[Sieghard Weitzel]

For one noone knows how much a Sonos headphone, if it ever comes out, will 
cost. Second, a Sonos headset will be more than just a Bluetooth headset, it 
will be part of a multi-room system which allows you to easily channel the 
aduio from any music you are playing whether it's from an online service, from 
your iOS device playing to Sonos via Airplay or whether it's the audio from 
your TV if it is connected to the Sonos system. Third I would hazard a guess 
and say that if nd when a Sonos headset comes out, it will be just as good with 
respect to sound quality as the rest of their speakers so it really is 
premature to say you would go Bose over Apple or Sonos when you don't know 
either the quality or the price point of a Sonos headset. I find Bose headsets 
just as overpriced as those from Apple for what they are and I know a few 
people who have relatively expensive Bose bluetooth speakers and to my ear they 
are average in sound quality, but that is just my opinion.


Best regards,
Sieghard

From: viphone@googlegroups.com  On Behalf Of Simon A 
Fogarty
Sent: Monday, January 4, 2021 9:36 PM
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

Hell I wouldn’t I’d go bose over apple and sonos for headphones.

Simply because I think they do better and are more affordable.


From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Tuesday, 5 January 2021 5:37 pm
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

As Richard said, Sonos unfortunately is not yet making a headset which acts as 
its own Sonos player/room so to speak. I have been waiting for years, but so 
far I am told Sonos is about listening out loud and as a family/social group, 
but I am still hopeful that one day Sonos will have their own high-end headset 
with built-in Alexa etc.
I would never spend the price for something like th enew Apple headset, $549 
US, but I would spend this for a Sonos headset.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
beckyas...@gmail.com<mailto:beckyas...@gmail.com>
Sent: Monday, January 4, 2021 1:13 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos, a fine product

Hi
Where did you get the headphones from and how much were they?
Becky

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Kamal 
Haffar
Sent: Saturday, January 2, 2021 7:43 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos, a fine product

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound quality 
 is absolutely amazing. The app is very accessible.
Sent from my iPhone

On Jan 2, 2021, at 9:38 PM, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

OK, since I started a thread complaining about the response I received when I 
asked Sonos support a couple of questions, now that I have heard their product 
I wanted to give a positive comment.

We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
soundbar.
We got to hear the soundbar in the store and it is pretty amazing!

Their display with the Sonos 1 and SL had been fried from a electrical surge 
and wasn’t fixed, but based on the sound quality of the soundbar and all the 
great reviews, we went ahead and bought 3 Sonos SL speakers.
We decided we did not need the voice services like Google or Alexa.
Well, the setup was pretty easy.
And the sound is very impressive for the size they are.
Once we get the soundbar for the TV, we will have a great setup in our two home 
offices, the kitchen and the living room.

So, I am now a happy camper.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

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&qu

RE: Sonos, a fine product

[Simon A Fogarty]

Hell I wouldn’t I’d go bose over apple and sonos for headphones.

Simply because I think they do better and are more affordable.


From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Tuesday, 5 January 2021 5:37 pm
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

As Richard said, Sonos unfortunately is not yet making a headset which acts as 
its own Sonos player/room so to speak. I have been waiting for years, but so 
far I am told Sonos is about listening out loud and as a family/social group, 
but I am still hopeful that one day Sonos will have their own high-end headset 
with built-in Alexa etc.
I would never spend the price for something like th enew Apple headset, $549 
US, but I would spend this for a Sonos headset.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
beckyas...@gmail.com<mailto:beckyas...@gmail.com>
Sent: Monday, January 4, 2021 1:13 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos, a fine product

Hi
Where did you get the headphones from and how much were they?
Becky

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Kamal 
Haffar
Sent: Saturday, January 2, 2021 7:43 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos, a fine product

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound quality 
 is absolutely amazing. The app is very accessible.
Sent from my iPhone

On Jan 2, 2021, at 9:38 PM, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

OK, since I started a thread complaining about the response I received when I 
asked Sonos support a couple of questions, now that I have heard their product 
I wanted to give a positive comment.

We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
soundbar.
We got to hear the soundbar in the store and it is pretty amazing!

Their display with the Sonos 1 and SL had been fried from a electrical surge 
and wasn’t fixed, but based on the sound quality of the soundbar and all the 
great reviews, we went ahead and bought 3 Sonos SL speakers.
We decided we did not need the voice services like Google or Alexa.
Well, the setup was pretty easy.
And the sound is very impressive for the size they are.
Once we get the soundbar for the TV, we will have a great setup in our two home 
offices, the kitchen and the living room.

So, I am now a happy camper.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

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You received this mess

RE: Sonos, a fine product

[Sieghard Weitzel]

Hi Simon,

They actually don't really communicate with the app, the app is merely a remote 
control for working with the Sonos system.


From: viphone@googlegroups.com  On Behalf Of Simon A 
Fogarty
Sent: Monday, January 4, 2021 3:20 PM
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

Hi Beckie,

Sonos are not headphones,

They are speakers that use wifi to communicate with an app on a phone or tablet 
etc.
As they need a mains power supply to function,
Wearing them as headphones wouldn’t work or I’m guessing be comfortable

From: viphone@googlegroups.com  On Behalf Of 
beckyas...@gmail.com
Sent: Tuesday, 5 January 2021 10:13 am
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

Hi
Where did you get the headphones from and how much were they?
Becky

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Kamal 
Haffar
Sent: Saturday, January 2, 2021 7:43 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos, a fine product

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound quality 
 is absolutely amazing. The app is very accessible.
Sent from my iPhone

On Jan 2, 2021, at 9:38 PM, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

OK, since I started a thread complaining about the response I received when I 
asked Sonos support a couple of questions, now that I have heard their product 
I wanted to give a positive comment.

We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
soundbar.
We got to hear the soundbar in the store and it is pretty amazing!

Their display with the Sonos 1 and SL had been fried from a electrical surge 
and wasn’t fixed, but based on the sound quality of the soundbar and all the 
great reviews, we went ahead and bought 3 Sonos SL speakers.
We decided we did not need the voice services like Google or Alexa.
Well, the setup was pretty easy.
And the sound is very impressive for the size they are.
Once we get the soundbar for the TV, we will have a great setup in our two home 
offices, the kitchen and the living room.

So, I am now a happy camper.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

--
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RE: Sonos, a fine product

[Sieghard Weitzel]

As Richard said, Sonos unfortunately is not yet making a headset which acts as 
its own Sonos player/room so to speak. I have been waiting for years, but so 
far I am told Sonos is about listening out loud and as a family/social group, 
but I am still hopeful that one day Sonos will have their own high-end headset 
with built-in Alexa etc.
I would never spend the price for something like th enew Apple headset, $549 
US, but I would spend this for a Sonos headset.

From: viphone@googlegroups.com  On Behalf Of 
beckyas...@gmail.com
Sent: Monday, January 4, 2021 1:13 PM
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

Hi
Where did you get the headphones from and how much were they?
Becky

From: viphone@googlegroups.com  On Behalf Of Kamal 
Haffar
Sent: Saturday, January 2, 2021 7:43 PM
To: viphone@googlegroups.com
Subject: Re: Sonos, a fine product

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound quality 
 is absolutely amazing. The app is very accessible.
Sent from my iPhone

On Jan 2, 2021, at 9:38 PM, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

OK, since I started a thread complaining about the response I received when I 
asked Sonos support a couple of questions, now that I have heard their product 
I wanted to give a positive comment.

We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
soundbar.
We got to hear the soundbar in the store and it is pretty amazing!

Their display with the Sonos 1 and SL had been fried from a electrical surge 
and wasn’t fixed, but based on the sound quality of the soundbar and all the 
great reviews, we went ahead and bought 3 Sonos SL speakers.
We decided we did not need the voice services like Google or Alexa.
Well, the setup was pretty easy.
And the sound is very impressive for the size they are.
Once we get the soundbar for the TV, we will have a great setup in our two home 
offices, the kitchen and the living room.

So, I am now a happy camper.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

--
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Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
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The following information is important for 

RE: Sonos, a fine product

[Simon A Fogarty]

Hi Beckie,

Sonos are not headphones,

They are speakers that use wifi to communicate with an app on a phone or tablet 
etc.
As they need a mains power supply to function,
Wearing them as headphones wouldn’t work or I’m guessing be comfortable

From: viphone@googlegroups.com  On Behalf Of 
beckyas...@gmail.com
Sent: Tuesday, 5 January 2021 10:13 am
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

Hi
Where did you get the headphones from and how much were they?
Becky

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Kamal 
Haffar
Sent: Saturday, January 2, 2021 7:43 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos, a fine product

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound quality 
 is absolutely amazing. The app is very accessible.
Sent from my iPhone

On Jan 2, 2021, at 9:38 PM, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

OK, since I started a thread complaining about the response I received when I 
asked Sonos support a couple of questions, now that I have heard their product 
I wanted to give a positive comment.

We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
soundbar.
We got to hear the soundbar in the store and it is pretty amazing!

Their display with the Sonos 1 and SL had been fried from a electrical surge 
and wasn’t fixed, but based on the sound quality of the soundbar and all the 
great reviews, we went ahead and bought 3 Sonos SL speakers.
We decided we did not need the voice services like Google or Alexa.
Well, the setup was pretty easy.
And the sound is very impressive for the size they are.
Once we get the soundbar for the TV, we will have a great setup in our two home 
offices, the kitchen and the living room.

So, I am now a happy camper.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can 
reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com>

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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The archives for this list can be searched at:
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RE: Sonos keyboard shortcuts for PC

[Simon A Fogarty]

So long as the computer is on the same wifi network that the sonos system is 
on, be it wired or wi-fi then you can use the sonos system.

From: viphone@googlegroups.com  On Behalf Of 
anthonyborg...@gmail.com
Sent: Tuesday, 5 January 2021 1:27 am
To: viphone@googlegroups.com
Subject: RE: Sonos keyboard shortcuts for PC

Hi Richard

Can anyone use the sonos on a laptop pc as well please or it is for desktop 
only?
Thanks in advance

Anthony

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Richard Turner
Sent: 03 January 2021 16:36
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Sonos keyboard shortcuts for PC

Since many people on this list use Sonos on their iOS devices and on a Windows 
computer, I am sharing a discovery.  I found the Sonos windows application and 
its keyboard shortcuts.
It is quite slick to be able to choose your rooms and music, etc., on the 
computer.  Since I don’t use a Mac, I’ll let someone do the same for Mac users 
if they wish.  The link to the sonos support page for the apps for all 
supported systems is at the end.

Here are the keyboard shortcuts.
Sonos Keyboard Shortcuts
Play/Pause Ctrl + P
Toggle Shuffle Ctrl + E
Toggle Repeat Ctrl + R
Toggle Crossfade Ctrl + T
Mute/Unmute Current Room/Group Ctrl + M
Mute All Ctrl + Shift + M
Return to Top Level Music Menu Ctrl + U
Go to Favorites Ctrl + *
Scroll to Current Track in Queue Ctrl + L
Previous Track Ctrl + Left Arrow
Next Track Ctrl + Right Arrow
Decrease Volume Ctrl + - (Hyphen)
Increase Volume Ctrl + +
Select Next Room Group Ctrl + . (Period)
Select Previous Room Group Ctrl + , (Comma)
Play Selected Track Next Shift + Enter
Replace Queue with Selection Ctrl + Shift + Q
Play Selection Later Ctrl + Q
Resize Queue Ctrl + G
Toggle Mini Controller Ctrl + D
Update Music Library Now Ctrl + Shift + I
Display Keyboard Shortcut List Ctrl + K
Jump to Search Box Ctrl + F
Close Active Window Ctrl + W

Sonos Support page:
Downloads | Sonos<https://support.sonos.com/s/downloads?language=en_US>


Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

--
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Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can 
reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com>

The archives for this list can be searched at:
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reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com>

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RE: Sonos, a fine product

[Richard Turner]

I don’t think anyone mentioned Sonos headphoens, other than maybe wishing they 
would make some.
The Sonos SL is a speaker, like the Sonos 1 other than not having the built-in 
voice control.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

From: viphone@googlegroups.com  On Behalf Of 
beckyas...@gmail.com
Sent: Monday, January 4, 2021 1:13 PM
To: viphone@googlegroups.com
Subject: RE: Sonos, a fine product

Hi
Where did you get the headphones from and how much were they?
Becky

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Kamal 
Haffar
Sent: Saturday, January 2, 2021 7:43 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos, a fine product

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound quality 
 is absolutely amazing. The app is very accessible.
Sent from my iPhone

On Jan 2, 2021, at 9:38 PM, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

OK, since I started a thread complaining about the response I received when I 
asked Sonos support a couple of questions, now that I have heard their product 
I wanted to give a positive comment.

We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
soundbar.
We got to hear the soundbar in the store and it is pretty amazing!

Their display with the Sonos 1 and SL had been fried from a electrical surge 
and wasn’t fixed, but based on the sound quality of the soundbar and all the 
great reviews, we went ahead and bought 3 Sonos SL speakers.
We decided we did not need the voice services like Google or Alexa.
Well, the setup was pretty easy.
And the sound is very impressive for the size they are.
Once we get the soundbar for the TV, we will have a great setup in our two home 
offices, the kitchen and the living room.

So, I am now a happy camper.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, 
www.turner42.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com%2F=04%7C01%7C%7Ca2cd9d6d79f34a7f98d608d8b0f5708b%7C84df9e7fe9f640afb435%7C1%7C0%7C637453915482185693%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=7kq9rOviAb84vVbBvlM50f2nBagN%2By16cFnuoYApjP4%3D=0>

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RE: Sonos, a fine product

[beckyasabo]

Hi 

Where did you get the headphones from and how much were they?

Becky 

 

From: viphone@googlegroups.com  On Behalf Of Kamal 
Haffar
Sent: Saturday, January 2, 2021 7:43 PM
To: viphone@googlegroups.com
Subject: Re: Sonos, a fine product

 

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound quality 
 is absolutely amazing. The app is very accessible. 

Sent from my iPhone





On Jan 2, 2021, at 9:38 PM, Richard Turner mailto:richardturne...@outlook.com> > wrote:

 

OK, since I started a thread complaining about the response I received when I 
asked Sonos support a couple of questions, now that I have heard their product 
I wanted to give a positive comment.

 

We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
soundbar.

We got to hear the soundbar in the store and it is pretty amazing!

 

Their display with the Sonos 1 and SL had been fried from a electrical surge 
and wasn’t fixed, but based on the sound quality of the soundbar and all the 
great reviews, we went ahead and bought 3 Sonos SL speakers.

We decided we did not need the voice services like Google or Alexa.

Well, the setup was pretty easy.

And the sound is very impressive for the size they are.

Once we get the soundbar for the TV, we will have a great setup in our two home 
offices, the kitchen and the living room.

 

So, I am now a happy camper.

 

 

 

Richard, in the U.S.

 

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

 

*   I’m not the card shark
*   My web site,  <http://www.turner42.com> www.turner42.com

 

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Re: Sonos keyboard shortcuts for PC

[Richard Turner]

Yes. I have a laptop and they work fine.


Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Jan 4, 2021, at 4:27 AM, anthonyborg...@gmail.com wrote:


Hi Richard

Can anyone use the sonos on a laptop pc as well please or it is for desktop 
only?
Thanks in advance

Anthony

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: 03 January 2021 16:36
To: viphone@googlegroups.com
Subject: Sonos keyboard shortcuts for PC

Since many people on this list use Sonos on their iOS devices and on a Windows 
computer, I am sharing a discovery.  I found the Sonos windows application and 
its keyboard shortcuts.
It is quite slick to be able to choose your rooms and music, etc., on the 
computer.  Since I don’t use a Mac, I’ll let someone do the same for Mac users 
if they wish.  The link to the sonos support page for the apps for all 
supported systems is at the end.

Here are the keyboard shortcuts.
Sonos Keyboard Shortcuts
Play/Pause Ctrl + P
Toggle Shuffle Ctrl + E
Toggle Repeat Ctrl + R
Toggle Crossfade Ctrl + T
Mute/Unmute Current Room/Group Ctrl + M
Mute All Ctrl + Shift + M
Return to Top Level Music Menu Ctrl + U
Go to Favorites Ctrl + *
Scroll to Current Track in Queue Ctrl + L
Previous Track Ctrl + Left Arrow
Next Track Ctrl + Right Arrow
Decrease Volume Ctrl + - (Hyphen)
Increase Volume Ctrl + +
Select Next Room Group Ctrl + . (Period)
Select Previous Room Group Ctrl + , (Comma)
Play Selected Track Next Shift + Enter
Replace Queue with Selection Ctrl + Shift + Q
Play Selection Later Ctrl + Q
Resize Queue Ctrl + G
Toggle Mini Controller Ctrl + D
Update Music Library Now Ctrl + Shift + I
Display Keyboard Shortcut List Ctrl + K
Jump to Search Box Ctrl + F
Close Active Window Ctrl + W

Sonos Support page:
Downloads | 
Sonos


Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, 
www.turner42.com

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RE: Sonos keyboard shortcuts for PC

[anthonyborg001]

Hi Richard 

 

Can anyone use the sonos on a laptop pc as well please or it is for desktop 
only? 

Thanks in advance 

 

Anthony 

 

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: 03 January 2021 16:36
To: viphone@googlegroups.com
Subject: Sonos keyboard shortcuts for PC

 

Since many people on this list use Sonos on their iOS devices and on a Windows 
computer, I am sharing a discovery.  I found the Sonos windows application and 
its keyboard shortcuts.

It is quite slick to be able to choose your rooms and music, etc., on the 
computer.  Since I don’t use a Mac, I’ll let someone do the same for Mac users 
if they wish.  The link to the sonos support page for the apps for all 
supported systems is at the end.

 

Here are the keyboard shortcuts.


Sonos Keyboard Shortcuts


Play/Pause Ctrl + P

Toggle Shuffle Ctrl + E

Toggle Repeat Ctrl + R

Toggle Crossfade Ctrl + T

Mute/Unmute Current Room/Group Ctrl + M

Mute All Ctrl + Shift + M

Return to Top Level Music Menu Ctrl + U

Go to Favorites Ctrl + *

Scroll to Current Track in Queue Ctrl + L

Previous Track Ctrl + Left Arrow

Next Track Ctrl + Right Arrow

Decrease Volume Ctrl + - (Hyphen)

Increase Volume Ctrl + + 

Select Next Room Group Ctrl + . (Period)

Select Previous Room Group Ctrl + , (Comma)

Play Selected Track Next Shift + Enter

Replace Queue with Selection Ctrl + Shift + Q

Play Selection Later Ctrl + Q

Resize Queue Ctrl + G

Toggle Mini Controller Ctrl + D

Update Music Library Now Ctrl + Shift + I

Display Keyboard Shortcut List Ctrl + K

Jump to Search Box Ctrl + F

Close Active Window Ctrl + W

 

Sonos Support page: 

Downloads | Sonos  

 

 

Richard, in the U.S.

 

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

 

*   I’m not the card shark
*   My web site, www.turner42.com  

 

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Re: Sonos keyboard shortcuts for PC

[Richard Turner]

I found that I had not downloaded a new album from the iTunes store, so I did 
that, then used the shortcut to update my music library, which worked great.


Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Jan 3, 2021, at 6:07 PM, Simon A Fogarty  wrote:


Thanks for that one Richard,
I hadn’t thought about using my computer as it’s on my iphone and ipad,
But the third option might be useful.

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Monday, 4 January 2021 4:36 am
To: viphone@googlegroups.com
Subject: Sonos keyboard shortcuts for PC

Since many people on this list use Sonos on their iOS devices and on a Windows 
computer, I am sharing a discovery.  I found the Sonos windows application and 
its keyboard shortcuts.
It is quite slick to be able to choose your rooms and music, etc., on the 
computer.  Since I don’t use a Mac, I’ll let someone do the same for Mac users 
if they wish.  The link to the sonos support page for the apps for all 
supported systems is at the end.

Here are the keyboard shortcuts.
Sonos Keyboard Shortcuts
Play/Pause Ctrl + P
Toggle Shuffle Ctrl + E
Toggle Repeat Ctrl + R
Toggle Crossfade Ctrl + T
Mute/Unmute Current Room/Group Ctrl + M
Mute All Ctrl + Shift + M
Return to Top Level Music Menu Ctrl + U
Go to Favorites Ctrl + *
Scroll to Current Track in Queue Ctrl + L
Previous Track Ctrl + Left Arrow
Next Track Ctrl + Right Arrow
Decrease Volume Ctrl + - (Hyphen)
Increase Volume Ctrl + +
Select Next Room Group Ctrl + . (Period)
Select Previous Room Group Ctrl + , (Comma)
Play Selected Track Next Shift + Enter
Replace Queue with Selection Ctrl + Shift + Q
Play Selection Later Ctrl + Q
Resize Queue Ctrl + G
Toggle Mini Controller Ctrl + D
Update Music Library Now Ctrl + Shift + I
Display Keyboard Shortcut List Ctrl + K
Jump to Search Box Ctrl + F
Close Active Window Ctrl + W

Sonos Support page:
Downloads | 
Sonos


Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, 
www.turner42.com

--
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RE: Sonos - Here to Help

[Simon A Fogarty]

That’s the thing, learning where the buttons are,

And yeah the only difference really between the sonos 1 and the sl version is 
the lack of alexa in the sl which is why it would get my vote.

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Monday, 4 January 2021 5:55 am
To: viphone@googlegroups.com
Subject: RE: Sonos - Here to Help

Since the SL is identical to the Sonos 1 other than the microphone, if you 
touch about ½ inch from the left side, you will decrease the volume and from 
the right, increase the volume.
It is really pretty straight forward once you get used to it.
I’m not even going to have my wife put touch dots on it.
If I tap dead center on the top, it pauses and plays.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Saturday, January 2, 2021 9:59 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

Yeah, true,
But hey it’s easy enough to use my phone once I’m playing audio,
It’s just things like my alarms which play a local radio station in the morning,
Sometimes I like to turn the volume up or down which on my play 1 is easy,
On a sonos 1 isn’t

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Sieghard Weitzel
Sent: Sunday, 3 January 2021 6:54 pm
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

I find it relatively easy to touch volume up and down as well as play/pause on 
the Sonos One, but it would be even easier if you ask somebody to put a few 
tactial dots where the 3 controls are or add a fourth if you also want to know 
where to switch the microphones on or off. Could they have designed it with a 
slightly raised arrow pointing left for volume down, pointing right for volume 
up and a round or square shape for Play/Pause and the microphones, sure they 
could have, but they didn't because they wanted an absolutely clean look.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Saturday, January 2, 2021 6:11 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

Yeah,

There’s  only one thing I’ve ever mad a complaint about with sonos and that’s 
the touch surface of the new sonos 1 and related products,

And that comment was taken on or at least they said they would look in to it



From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Sieghard Weitzel
Sent: Saturday, 2 January 2021 12:17 pm
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

I have found their tech support superb over the last 11 or so hears since I 
have owned Sonos. Usually I call if I have a problem or question, but I really 
wouldn't let one stupid reply discourage me from an otherwise outstanding 
product which wins awards year after year for its innovation, quality and sound.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Julia 
Kulak
Sent: Thursday, December 31, 2020 8:05 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

Hi everyone. Wow! I cannot believe that is how they responded. That is just 
unacceptable! My brother has several of their speakers, and I absolutely love 
their sound, but sheesh! Julia.

On Dec 31, 2020, at 6:07 PM, Dennis Long 
mailto:dennisl1...@gmail.com>> wrote:

I won’t purchase there products.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Malcolm Parfitt
Sent: Thursday, December 31, 2020 11:44 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

I completely agree with you Richard, your request was a perfectly reasonable 
one and the reply you received was dreadful!
Malcolm Parfitt

On 31 Dec 2020, at 16:14, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

Simon,
Because I want to.
The amp will also work with our Samsung TV and use our existing, wired, Boston 
Acoustic Bookshelf speakers.




Richard, in the U.S.

"

RE: Sonos keyboard shortcuts for PC

[Simon A Fogarty]

Thanks for that one Richard,
I hadn’t thought about using my computer as it’s on my iphone and ipad,
But the third option might be useful.

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Monday, 4 January 2021 4:36 am
To: viphone@googlegroups.com
Subject: Sonos keyboard shortcuts for PC

Since many people on this list use Sonos on their iOS devices and on a Windows 
computer, I am sharing a discovery.  I found the Sonos windows application and 
its keyboard shortcuts.
It is quite slick to be able to choose your rooms and music, etc., on the 
computer.  Since I don’t use a Mac, I’ll let someone do the same for Mac users 
if they wish.  The link to the sonos support page for the apps for all 
supported systems is at the end.

Here are the keyboard shortcuts.
Sonos Keyboard Shortcuts
Play/Pause Ctrl + P
Toggle Shuffle Ctrl + E
Toggle Repeat Ctrl + R
Toggle Crossfade Ctrl + T
Mute/Unmute Current Room/Group Ctrl + M
Mute All Ctrl + Shift + M
Return to Top Level Music Menu Ctrl + U
Go to Favorites Ctrl + *
Scroll to Current Track in Queue Ctrl + L
Previous Track Ctrl + Left Arrow
Next Track Ctrl + Right Arrow
Decrease Volume Ctrl + - (Hyphen)
Increase Volume Ctrl + +
Select Next Room Group Ctrl + . (Period)
Select Previous Room Group Ctrl + , (Comma)
Play Selected Track Next Shift + Enter
Replace Queue with Selection Ctrl + Shift + Q
Play Selection Later Ctrl + Q
Resize Queue Ctrl + G
Toggle Mini Controller Ctrl + D
Update Music Library Now Ctrl + Shift + I
Display Keyboard Shortcut List Ctrl + K
Jump to Search Box Ctrl + F
Close Active Window Ctrl + W

Sonos Support page:
Downloads | Sonos


Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com

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RE: Sonos - Here to Help

[Richard Turner]

Since the SL is identical to the Sonos 1 other than the microphone, if you 
touch about ½ inch from the left side, you will decrease the volume and from 
the right, increase the volume.
It is really pretty straight forward once you get used to it.
I’m not even going to have my wife put touch dots on it.
If I tap dead center on the top, it pauses and plays.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

From: viphone@googlegroups.com  On Behalf Of Simon A 
Fogarty
Sent: Saturday, January 2, 2021 9:59 PM
To: viphone@googlegroups.com
Subject: RE: Sonos - Here to Help

Yeah, true,
But hey it’s easy enough to use my phone once I’m playing audio,
It’s just things like my alarms which play a local radio station in the morning,
Sometimes I like to turn the volume up or down which on my play 1 is easy,
On a sonos 1 isn’t

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Sieghard Weitzel
Sent: Sunday, 3 January 2021 6:54 pm
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

I find it relatively easy to touch volume up and down as well as play/pause on 
the Sonos One, but it would be even easier if you ask somebody to put a few 
tactial dots where the 3 controls are or add a fourth if you also want to know 
where to switch the microphones on or off. Could they have designed it with a 
slightly raised arrow pointing left for volume down, pointing right for volume 
up and a round or square shape for Play/Pause and the microphones, sure they 
could have, but they didn't because they wanted an absolutely clean look.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Saturday, January 2, 2021 6:11 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

Yeah,

There’s  only one thing I’ve ever mad a complaint about with sonos and that’s 
the touch surface of the new sonos 1 and related products,

And that comment was taken on or at least they said they would look in to it



From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Sieghard Weitzel
Sent: Saturday, 2 January 2021 12:17 pm
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

I have found their tech support superb over the last 11 or so hears since I 
have owned Sonos. Usually I call if I have a problem or question, but I really 
wouldn't let one stupid reply discourage me from an otherwise outstanding 
product which wins awards year after year for its innovation, quality and sound.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Julia 
Kulak
Sent: Thursday, December 31, 2020 8:05 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

Hi everyone. Wow! I cannot believe that is how they responded. That is just 
unacceptable! My brother has several of their speakers, and I absolutely love 
their sound, but sheesh! Julia.

On Dec 31, 2020, at 6:07 PM, Dennis Long 
mailto:dennisl1...@gmail.com>> wrote:

I won’t purchase there products.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Malcolm Parfitt
Sent: Thursday, December 31, 2020 11:44 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

I completely agree with you Richard, your request was a perfectly reasonable 
one and the reply you received was dreadful!
Malcolm Parfitt

On 31 Dec 2020, at 16:14, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

Simon,
Because I want to.
The amp will also work with our Samsung TV and use our existing, wired, Boston 
Acoustic Bookshelf speakers.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, 
www.turner42.com<ht

RE: Sonos - Here to Help

[Simon A Fogarty]

Yeah, true,
But hey it’s easy enough to use my phone once I’m playing audio,
It’s just things like my alarms which play a local radio station in the morning,
Sometimes I like to turn the volume up or down which on my play 1 is easy,
On a sonos 1 isn’t

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Sunday, 3 January 2021 6:54 pm
To: viphone@googlegroups.com
Subject: RE: Sonos - Here to Help

I find it relatively easy to touch volume up and down as well as play/pause on 
the Sonos One, but it would be even easier if you ask somebody to put a few 
tactial dots where the 3 controls are or add a fourth if you also want to know 
where to switch the microphones on or off. Could they have designed it with a 
slightly raised arrow pointing left for volume down, pointing right for volume 
up and a round or square shape for Play/Pause and the microphones, sure they 
could have, but they didn't because they wanted an absolutely clean look.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Saturday, January 2, 2021 6:11 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

Yeah,

There’s  only one thing I’ve ever mad a complaint about with sonos and that’s 
the touch surface of the new sonos 1 and related products,

And that comment was taken on or at least they said they would look in to it



From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Sieghard Weitzel
Sent: Saturday, 2 January 2021 12:17 pm
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

I have found their tech support superb over the last 11 or so hears since I 
have owned Sonos. Usually I call if I have a problem or question, but I really 
wouldn't let one stupid reply discourage me from an otherwise outstanding 
product which wins awards year after year for its innovation, quality and sound.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Julia 
Kulak
Sent: Thursday, December 31, 2020 8:05 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

Hi everyone. Wow! I cannot believe that is how they responded. That is just 
unacceptable! My brother has several of their speakers, and I absolutely love 
their sound, but sheesh! Julia.

On Dec 31, 2020, at 6:07 PM, Dennis Long 
mailto:dennisl1...@gmail.com>> wrote:

I won’t purchase there products.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Malcolm Parfitt
Sent: Thursday, December 31, 2020 11:44 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

I completely agree with you Richard, your request was a perfectly reasonable 
one and the reply you received was dreadful!
Malcolm Parfitt

On 31 Dec 2020, at 16:14, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

Simon,
Because I want to.
The amp will also work with our Samsung TV and use our existing, wired, Boston 
Acoustic Bookshelf speakers.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Wednesday, December 30, 2020 8:27 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

Hi Richard,

Why do you need to know the frequency response for the sonos 1 speakers?

There are two versions of the sonos 1 that I know of,
One has alexa built in, the other doesn’t,

They work with / across 2.4 and 5 g wifi bands or via wired ethernet if you 
like plugging cables…

I don’t know why you would need the amp,
As you can do everything from your mobile phone.

There is also the older models from sonos, the play 1 which only work over a 
2.4ghz wifi network or with a bridge or boost.


Note also that the sonos 1 have only a touch sensitive top or nuttons on the 
top, there are no  physical buttons that you can feel
Or at least I couldn’t feel them


So may be that can help with what you’re looking for.


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Richard 

RE: Sonos - Here to Help

[Sieghard Weitzel]

I find it relatively easy to touch volume up and down as well as play/pause on 
the Sonos One, but it would be even easier if you ask somebody to put a few 
tactial dots where the 3 controls are or add a fourth if you also want to know 
where to switch the microphones on or off. Could they have designed it with a 
slightly raised arrow pointing left for volume down, pointing right for volume 
up and a round or square shape for Play/Pause and the microphones, sure they 
could have, but they didn't because they wanted an absolutely clean look.

From: viphone@googlegroups.com  On Behalf Of Simon A 
Fogarty
Sent: Saturday, January 2, 2021 6:11 PM
To: viphone@googlegroups.com
Subject: RE: Sonos - Here to Help

Yeah,

There’s  only one thing I’ve ever mad a complaint about with sonos and that’s 
the touch surface of the new sonos 1 and related products,

And that comment was taken on or at least they said they would look in to it



From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Saturday, 2 January 2021 12:17 pm
To: viphone@googlegroups.com
Subject: RE: Sonos - Here to Help

I have found their tech support superb over the last 11 or so hears since I 
have owned Sonos. Usually I call if I have a problem or question, but I really 
wouldn't let one stupid reply discourage me from an otherwise outstanding 
product which wins awards year after year for its innovation, quality and sound.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Julia 
Kulak
Sent: Thursday, December 31, 2020 8:05 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

Hi everyone. Wow! I cannot believe that is how they responded. That is just 
unacceptable! My brother has several of their speakers, and I absolutely love 
their sound, but sheesh! Julia.

On Dec 31, 2020, at 6:07 PM, Dennis Long 
mailto:dennisl1...@gmail.com>> wrote:

I won’t purchase there products.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Malcolm Parfitt
Sent: Thursday, December 31, 2020 11:44 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

I completely agree with you Richard, your request was a perfectly reasonable 
one and the reply you received was dreadful!
Malcolm Parfitt

On 31 Dec 2020, at 16:14, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

Simon,
Because I want to.
The amp will also work with our Samsung TV and use our existing, wired, Boston 
Acoustic Bookshelf speakers.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Wednesday, December 30, 2020 8:27 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

Hi Richard,

Why do you need to know the frequency response for the sonos 1 speakers?

There are two versions of the sonos 1 that I know of,
One has alexa built in, the other doesn’t,

They work with / across 2.4 and 5 g wifi bands or via wired ethernet if you 
like plugging cables…

I don’t know why you would need the amp,
As you can do everything from your mobile phone.

There is also the older models from sonos, the play 1 which only work over a 
2.4ghz wifi network or with a bridge or boost.


Note also that the sonos 1 have only a touch sensitive top or nuttons on the 
top, there are no  physical buttons that you can feel
Or at least I couldn’t feel them


So may be that can help with what you’re looking for.


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Richard Turner
Sent: Thursday, 31 December 2020 3:48 pm
To: ViPone list mailto:viphone@googlegroups.com>>
Subject: Fwd: Sonos - Here to Help

I'm forwarding what I feel is one of the worst examples of customer support 
I've ever experienced.
I was looking into getting some Sonos 1 speakers and an amp so we could have 
music in multiple rooms. I wrote their support to ask about the frequency range 
of the speakers and to check if there are different generations of the Sonos 1 
speakers. Below is there utterly useless response. I'm rethinking our plans.

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a V

RE: Sonos, a fine product

[Simon A Fogarty]

Good purchase Richard and yeah the sl would be my thought also,

If I wanted to tell my speakers to do something,
I’d get me a slave or similar.

And besides why have an iPhone if you cant use it to turn your speakers on.

Yes the sound bar I would go for also as the play base wouldn’t work in my 
house.

I also thought the bar had better sound quality than the base.


But still you could have looked at the play 5 speakers which punch out a bigger 
and better sound quality than the sonos 1,
But again have the price to match.

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Sunday, 3 January 2021 3:38 pm
To: viphone@googlegroups.com
Subject: Sonos, a fine product

OK, since I started a thread complaining about the response I received when I 
asked Sonos support a couple of questions, now that I have heard their product 
I wanted to give a positive comment.

We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
soundbar.
We got to hear the soundbar in the store and it is pretty amazing!

Their display with the Sonos 1 and SL had been fried from a electrical surge 
and wasn’t fixed, but based on the sound quality of the soundbar and all the 
great reviews, we went ahead and bought 3 Sonos SL speakers.
We decided we did not need the voice services like Google or Alexa.
Well, the setup was pretty easy.
And the sound is very impressive for the size they are.
Once we get the soundbar for the TV, we will have a great setup in our two home 
offices, the kitchen and the living room.

So, I am now a happy camper.



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu. Your list owner is Cara Quinn - you can 
reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
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If you have any questions or concerns about the running of this list, or if you 
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Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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You received this message because you are subscribed to the Google Groups 
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To view this discussion on the web visit 
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Re: Sonos, a fine product

[Kamal Haffar]

Yes we bought a pair of Sonos SL as well with the sonos beam. The sound quality 
 is absolutely amazing. The app is very accessible. 

Sent from my iPhone

> On Jan 2, 2021, at 9:38 PM, Richard Turner  
> wrote:
> 
> 
> OK, since I started a thread complaining about the response I received when I 
> asked Sonos support a couple of questions, now that I have heard their 
> product I wanted to give a positive comment.
>  
> We found that a local store had the Sonos 1 and SL in stock, plus the new Arc 
> soundbar.
> We got to hear the soundbar in the store and it is pretty amazing!
>  
> Their display with the Sonos 1 and SL had been fried from a electrical surge 
> and wasn’t fixed, but based on the sound quality of the soundbar and all the 
> great reviews, we went ahead and bought 3 Sonos SL speakers.
> We decided we did not need the voice services like Google or Alexa.
> Well, the setup was pretty easy.
> And the sound is very impressive for the size they are.
> Once we get the soundbar for the TV, we will have a great setup in our two 
> home offices, the kitchen and the living room.
>  
> So, I am now a happy camper.
>  
>  
>  
> Richard, in the U.S.
>  
> "You know," said Arthur, "it's at times like this, when I'm trapped in a 
> Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in 
> deep space, that I really wish I'd listened to what my mother told me when I 
> was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
>  
> I’m not the card shark
> My web site, www.turner42.com
>  
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/MWHPR17MB1981096548DF67D7D10CB926B7D30%40MWHPR17MB1981.namprd17.prod.outlook.com.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
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Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
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To unsubscribe from this group and stop receiving emails from it, send an email 
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RE: Sonos - Here to Help

[Simon A Fogarty]

Yeah,

There’s  only one thing I’ve ever mad a complaint about with sonos and that’s 
the touch surface of the new sonos 1 and related products,

And that comment was taken on or at least they said they would look in to it



From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Saturday, 2 January 2021 12:17 pm
To: viphone@googlegroups.com
Subject: RE: Sonos - Here to Help

I have found their tech support superb over the last 11 or so hears since I 
have owned Sonos. Usually I call if I have a problem or question, but I really 
wouldn't let one stupid reply discourage me from an otherwise outstanding 
product which wins awards year after year for its innovation, quality and sound.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Julia 
Kulak
Sent: Thursday, December 31, 2020 8:05 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

Hi everyone. Wow! I cannot believe that is how they responded. That is just 
unacceptable! My brother has several of their speakers, and I absolutely love 
their sound, but sheesh! Julia.

On Dec 31, 2020, at 6:07 PM, Dennis Long 
mailto:dennisl1...@gmail.com>> wrote:

I won’t purchase there products.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Malcolm Parfitt
Sent: Thursday, December 31, 2020 11:44 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Sonos - Here to Help

I completely agree with you Richard, your request was a perfectly reasonable 
one and the reply you received was dreadful!
Malcolm Parfitt


On 31 Dec 2020, at 16:14, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

Simon,
Because I want to.
The amp will also work with our Samsung TV and use our existing, wired, Boston 
Acoustic Bookshelf speakers.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Wednesday, December 30, 2020 8:27 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

Hi Richard,

Why do you need to know the frequency response for the sonos 1 speakers?

There are two versions of the sonos 1 that I know of,
One has alexa built in, the other doesn’t,

They work with / across 2.4 and 5 g wifi bands or via wired ethernet if you 
like plugging cables…

I don’t know why you would need the amp,
As you can do everything from your mobile phone.

There is also the older models from sonos, the play 1 which only work over a 
2.4ghz wifi network or with a bridge or boost.


Note also that the sonos 1 have only a touch sensitive top or nuttons on the 
top, there are no  physical buttons that you can feel
Or at least I couldn’t feel them


So may be that can help with what you’re looking for.


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Richard Turner
Sent: Thursday, 31 December 2020 3:48 pm
To: ViPone list mailto:viphone@googlegroups.com>>
Subject: Fwd: Sonos - Here to Help

I'm forwarding what I feel is one of the worst examples of customer support 
I've ever experienced.
I was looking into getting some Sonos 1 speakers and an amp so we could have 
music in multiple rooms. I wrote their support to ask about the frequency range 
of the speakers and to check if there are different generations of the Sonos 1 
speakers. Below is there utterly useless response. I'm rethinking our plans.

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

Begin forwarded message:
From: Sonos Support mailto:supp...@sonos.com>>
Date: December 30, 2020 at 6:17:40 PM PST
To: richardturne...@outlook.com<mailto:richardturne...@outlook.com>
Subject: Sonos - Here to Help

Sonos

<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C00a13c5c18524fcbe6d208d8ad444dee%7C84df9e7fe9f640afb435a

RE: Sonos - Here to Help

[Simon A Fogarty]

It’s a He for the CEO,
Or was when I emailed him.

But I also think people should look at the question asked as well,
As I do believe the answer given suited the question asked however the answer 
could have been given in a better format / way.

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Saturday, 2 January 2021 12:15 pm
To: viphone@googlegroups.com
Subject: RE: Sonos - Here to Help

That is indeed strange and I would totally take this up the line. You can 
actually email the CEO of Sonos, it's somewhere on their website, and while I 
am sure that the CEO himself or herself does not read every message that is 
sent, I would give that a try. This definitely is a stupid answer and not what 
I am used to from Sonos. Keep in mind that people answer these emails so just 
like with every tech support call you sometimes get an outstanding experience, 
sometimes it's good and sometimes it may not be good. Having said this, I find 
frequency response numbers are of limited use especially with small speakers, I 
am also 53 years old and it is quite well known and documented that as you age 
your ability to perceive extremely high frequencies dimenishes and if I am 
impressed with how something sounds than that is good enough. Sonos allows 
anybody a generous 45 days trial period, if you are not happy call them and 
they'll even pay for shipping back the product and you get a full refund. I did 
Google this and found an article which doesn't give the response exactly, but 
it does mention that it goes down to 88 Hertz and it confirms how well the 
speaker is designed and how good it sounds:

https://www.lifewire.com/sonos-play-1-measurements-4103874#:~:text=The%20%2D3%20dB%20bass%20response,speakers%20with%204.5%2Dinch%20woofers.

I don't think I would recommend you abandon your plans to get a Sonos system 
just because of this reply, it's an awesome system, it's incredibly accessible 
and the content offering you can access is pretty much next to none.

If you have bookshelf speakers you love there is nothing wrong with getting the 
Sonos Amp, I put 3 of them into my new retail store, but since it was a huge 
renovation I decided to also get their in-ceiling speakers as it was easy to 
accommodate them. My actual retail space is a bit under 5,000 square feet, 
about 60 feet wide and 80 long and I have 3 sets of the Sonance in-ceiling 
speakers spaced throughout that space and they do an incredible job providing 
music to that space. I have two sets of speakers connected to one of the Sonos 
Amps, one set which is closer to the sales counter is driven separately by a 
second Sonos Amp so we can keep the volume a bit lower if we want and the third 
Sonos Amp drives a set of Polk Audio outdoor speakers in front of the store.

Best regards,
Sieghard


From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Wednesday, December 30, 2020 6:48 PM
To: ViPone list 
Subject: Fwd: Sonos - Here to Help

I'm forwarding what I feel is one of the worst examples of customer support 
I've ever experienced.
I was looking into getting some Sonos 1 speakers and an amp so we could have 
music in multiple rooms. I wrote their support to ask about the frequency range 
of the speakers and to check if there are different generations of the Sonos 1 
speakers. Below is there utterly useless response. I'm rethinking our plans.

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

Begin forwarded message:
From: Sonos Support 
Date: December 30, 2020 at 6:17:40 PM PST
To: richardturne...@outlook.com
Subject: Sonos - Here to Help

Sonos

[Image removed by sender. Sonos 
logo]<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C1ab2617138fa4a67800608d8ad323f33%7C84df9e7fe9f640afb435%7C1%7C0%7C637449778607229839%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=KT%2BLjZdVuiS5rYUsXCoIcm5spDIyk8iZ4Cf4LDSRBO0%3D=0>
Customer 
Care<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C1ab2617138fa4a67800608d8ad323f33%7C84df9e7fe9f640afb435%7C1%7C0%7C637449778607239830%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=3EmiarjDCD3r%2BO4MwcDLZKt422F2kwwbiKD4VS%2BaJAU%3D=0>

[Image removed by sender. pattern]

Hi Richard,

Thanks for contacting Sonos.

Unfortunately, we don't share that technical information with the public, I 
apologize for any inconvenience that this can cause.

Cheers,

Sonos Customer Care

Case #: 02475560






--- Original Messag

RE: Sonos - Here to Help

[Sieghard Weitzel]

I have found their tech support superb over the last 11 or so hears since I 
have owned Sonos. Usually I call if I have a problem or question, but I really 
wouldn't let one stupid reply discourage me from an otherwise outstanding 
product which wins awards year after year for its innovation, quality and sound.

From: viphone@googlegroups.com  On Behalf Of Julia 
Kulak
Sent: Thursday, December 31, 2020 8:05 PM
To: viphone@googlegroups.com
Subject: Re: Sonos - Here to Help

Hi everyone. Wow! I cannot believe that is how they responded. That is just 
unacceptable! My brother has several of their speakers, and I absolutely love 
their sound, but sheesh! Julia.


On Dec 31, 2020, at 6:07 PM, Dennis Long  wrote:

I won’t purchase there products.

From: viphone@googlegroups.com  On Behalf Of Malcolm 
Parfitt
Sent: Thursday, December 31, 2020 11:44 AM
To: viphone@googlegroups.com
Subject: Re: Sonos - Here to Help

I completely agree with you Richard, your request was a perfectly reasonable 
one and the reply you received was dreadful!
Malcolm Parfitt



On 31 Dec 2020, at 16:14, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

Simon,
Because I want to.
The amp will also work with our Samsung TV and use our existing, wired, Boston 
Acoustic Bookshelf speakers.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Wednesday, December 30, 2020 8:27 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos - Here to Help

Hi Richard,

Why do you need to know the frequency response for the sonos 1 speakers?

There are two versions of the sonos 1 that I know of,
One has alexa built in, the other doesn’t,

They work with / across 2.4 and 5 g wifi bands or via wired ethernet if you 
like plugging cables…

I don’t know why you would need the amp,
As you can do everything from your mobile phone.

There is also the older models from sonos, the play 1 which only work over a 
2.4ghz wifi network or with a bridge or boost.


Note also that the sonos 1 have only a touch sensitive top or nuttons on the 
top, there are no  physical buttons that you can feel
Or at least I couldn’t feel them


So may be that can help with what you’re looking for.


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Richard Turner
Sent: Thursday, 31 December 2020 3:48 pm
To: ViPone list mailto:viphone@googlegroups.com>>
Subject: Fwd: Sonos - Here to Help

I'm forwarding what I feel is one of the worst examples of customer support 
I've ever experienced.
I was looking into getting some Sonos 1 speakers and an amp so we could have 
music in multiple rooms. I wrote their support to ask about the frequency range 
of the speakers and to check if there are different generations of the Sonos 1 
speakers. Below is there utterly useless response. I'm rethinking our plans.

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

Begin forwarded message:
From: Sonos Support mailto:supp...@sonos.com>>
Date: December 30, 2020 at 6:17:40 PM PST
To: richardturne...@outlook.com<mailto:richardturne...@outlook.com>
Subject: Sonos - Here to Help

Sonos

<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C00a13c5c18524fcbe6d208d8ad444dee%7C84df9e7fe9f640afb435%7C1%7C0%7C637449856162440770%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=m%2FLc%2BJG0TXOdaoHc81rgPH%2FJOLbmRERCb3qHZgkRbmA%3D=0>

Customer 
Care<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C00a13c5c18524fcbe6d208d8ad444dee%7C84df9e7fe9f640afb435%7C1%7C0%7C637449856162450763%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=P7jyvjMB2Aq4uvCCtZPABAyxTFrfW6b7Sy0wayULNEg%3D=0>



Hi Richard,

Thanks for contacting Sonos.

Unfortunately, we don't share that technical information with th

RE: Sonos - Here to Help

[Sieghard Weitzel]

That is indeed strange and I would totally take this up the line. You can 
actually email the CEO of Sonos, it's somewhere on their website, and while I 
am sure that the CEO himself or herself does not read every message that is 
sent, I would give that a try. This definitely is a stupid answer and not what 
I am used to from Sonos. Keep in mind that people answer these emails so just 
like with every tech support call you sometimes get an outstanding experience, 
sometimes it's good and sometimes it may not be good. Having said this, I find 
frequency response numbers are of limited use especially with small speakers, I 
am also 53 years old and it is quite well known and documented that as you age 
your ability to perceive extremely high frequencies dimenishes and if I am 
impressed with how something sounds than that is good enough. Sonos allows 
anybody a generous 45 days trial period, if you are not happy call them and 
they'll even pay for shipping back the product and you get a full refund. I did 
Google this and found an article which doesn't give the response exactly, but 
it does mention that it goes down to 88 Hertz and it confirms how well the 
speaker is designed and how good it sounds:

https://www.lifewire.com/sonos-play-1-measurements-4103874#:~:text=The%20%2D3%20dB%20bass%20response,speakers%20with%204.5%2Dinch%20woofers.

I don't think I would recommend you abandon your plans to get a Sonos system 
just because of this reply, it's an awesome system, it's incredibly accessible 
and the content offering you can access is pretty much next to none.

If you have bookshelf speakers you love there is nothing wrong with getting the 
Sonos Amp, I put 3 of them into my new retail store, but since it was a huge 
renovation I decided to also get their in-ceiling speakers as it was easy to 
accommodate them. My actual retail space is a bit under 5,000 square feet, 
about 60 feet wide and 80 long and I have 3 sets of the Sonance in-ceiling 
speakers spaced throughout that space and they do an incredible job providing 
music to that space. I have two sets of speakers connected to one of the Sonos 
Amps, one set which is closer to the sales counter is driven separately by a 
second Sonos Amp so we can keep the volume a bit lower if we want and the third 
Sonos Amp drives a set of Polk Audio outdoor speakers in front of the store.

Best regards,
Sieghard


From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Wednesday, December 30, 2020 6:48 PM
To: ViPone list 
Subject: Fwd: Sonos - Here to Help

I'm forwarding what I feel is one of the worst examples of customer support 
I've ever experienced.
I was looking into getting some Sonos 1 speakers and an amp so we could have 
music in multiple rooms. I wrote their support to ask about the frequency range 
of the speakers and to check if there are different generations of the Sonos 1 
speakers. Below is there utterly useless response. I'm rethinking our plans.

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

Begin forwarded message:
From: Sonos Support 
Date: December 30, 2020 at 6:17:40 PM PST
To: richardturne...@outlook.com
Subject: Sonos - Here to Help

Sonos

[Sonos 
logo]
Customer 
Care

[pattern]

Hi Richard,

Thanks for contacting Sonos.

Unfortunately, we don't share that technical information with the public, I 
apologize for any inconvenience that this can cause.

Cheers,

Sonos Customer Care

Case #: 02475560






--- Original Message ---
From: Richard Turner [richardturne...@outlook.com]
Sent: 12/29/2020 10:19 AM
To: c...@sonos.com
Subject: Frequency response of the Sonos 1


I cannot find any specifications on the frequency response of the Sonos 1 
wireless speakers.

Are there different generations of the Sonos 1 speaker?



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish 

Re: Sonos - Here to Help

[Julia Kulak]

Hi everyone. Wow! I cannot believe that is how they responded. That is just 
unacceptable! My brother has several of their speakers, and I absolutely love 
their sound, but sheesh! Julia.

> On Dec 31, 2020, at 6:07 PM, Dennis Long  wrote:
> 
> 
> I won’t purchase there products.
>  
> From: viphone@googlegroups.com  On Behalf Of 
> Malcolm Parfitt
> Sent: Thursday, December 31, 2020 11:44 AM
> To: viphone@googlegroups.com
> Subject: Re: Sonos - Here to Help
>  
> I completely agree with you Richard, your request was a perfectly reasonable 
> one and the reply you received was dreadful!
> 
> Malcolm Parfitt
> 
> 
> On 31 Dec 2020, at 16:14, Richard Turner  wrote:
> 
> 
> Simon,
> Because I want to.
> The amp will also work with our Samsung TV and use our existing, wired, 
> Boston Acoustic Bookshelf speakers.
>  
>  
>  
>  
> Richard, in the U.S.
>  
> "You know," said Arthur, "it's at times like this, when I'm trapped in a 
> Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in 
> deep space, that I really wish I'd listened to what my mother told me when I 
> was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
>  
> I’m not the card shark
> My web site, www.turner42.com
>  
> From: viphone@googlegroups.com  On Behalf Of Simon 
> A Fogarty
> Sent: Wednesday, December 30, 2020 8:27 PM
> To: viphone@googlegroups.com
> Subject: RE: Sonos - Here to Help
>  
> Hi Richard,
>  
> Why do you need to know the frequency response for the sonos 1 speakers?
>  
> There are two versions of the sonos 1 that I know of,
> One has alexa built in, the other doesn’t,
>  
> They work with / across 2.4 and 5 g wifi bands or via wired ethernet if you 
> like plugging cables…
>  
> I don’t know why you would need the amp,
> As you can do everything from your mobile phone.
>  
> There is also the older models from sonos, the play 1 which only work over a 
> 2.4ghz wifi network or with a bridge or boost.
>  
>  
> Note also that the sonos 1 have only a touch sensitive top or nuttons on the 
> top, there are no  physical buttons that you can feel
> Or at least I couldn’t feel them
>  
>  
> So may be that can help with what you’re looking for.
>  
>  
> From: viphone@googlegroups.com  On Behalf Of 
> Richard Turner
> Sent: Thursday, 31 December 2020 3:48 pm
> To: ViPone list 
> Subject: Fwd: Sonos - Here to Help
>  
> I'm forwarding what I feel is one of the worst examples of customer support 
> I've ever experienced. 
> I was looking into getting some Sonos 1 speakers and an amp so we could have 
> music in multiple rooms. I wrote their support to ask about the frequency 
> range of the speakers and to check if there are different generations of the 
> Sonos 1 speakers. Below is there utterly useless response. I'm rethinking our 
> plans. 
>  
> 
> Richard
>  
> "You know," said Arthur, "it's at times like this, when I'm trapped in a 
> Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in 
> deep space, that I really wish I'd listened to what my mother told me when I 
> was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
> 
> Begin forwarded message:
> 
> From: Sonos Support 
> Date: December 30, 2020 at 6:17:40 PM PST
> To: richardturne...@outlook.com
> Subject: Sonos - Here to Help
> 
> 
> Sonos
>  
> 
>  
> Customer Care
>  
> 
> Hi Richard,
> 
> Thanks for contacting Sonos. 
> 
> Unfortunately, we don't share that technical information with the public, I 
> apologize for any inconvenience that this can cause.
> 
> Cheers,
> 
> Sonos Customer Care
> 
> Case #: 02475560
> 
>  
>  
>  
> 
> 
> 
> --- Original Message ---
> From: Richard Turner [richardturne...@outlook.com]
> Sent: 12/29/2020 10:19 AM
> To: c...@sonos.com
> Subject: Frequency response of the Sonos 1
> 
> 
> 
> I cannot find any specifications on the frequency response of the Sonos 1 
> wireless speakers.
>  
> Are there different generations of the Sonos 1 speaker?
>  
>  
>  
> Richard, in the U.S.
>  
> "You know," said Arthur, "it's at times like this, when I'm trapped in a 
> Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in 
> deep space, that I really wish I'd listened to what my mother told me when I 
> was young."
> "Why, what did she

RE: Sonos - Here to Help

[Dennis Long]

I won’t purchase there products.

 

From: viphone@googlegroups.com  On Behalf Of Malcolm 
Parfitt
Sent: Thursday, December 31, 2020 11:44 AM
To: viphone@googlegroups.com
Subject: Re: Sonos - Here to Help

 

I completely agree with you Richard, your request was a perfectly reasonable 
one and the reply you received was dreadful!

Malcolm Parfitt





On 31 Dec 2020, at 16:14, Richard Turner mailto:richardturne...@outlook.com> > wrote:

 

Simon,

Because I want to.

The amp will also work with our Samsung TV and use our existing, wired, Boston 
Acoustic Bookshelf speakers.

 

 

 

 

Richard, in the U.S.

 

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

 

*   I’m not the card shark
*   My web site,  <http://www.turner42.com> www.turner42.com

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Simon A Fogarty
Sent: Wednesday, December 30, 2020 8:27 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Sonos - Here to Help

 

Hi Richard,

 

Why do you need to know the frequency response for the sonos 1 speakers?

 

There are two versions of the sonos 1 that I know of,

One has alexa built in, the other doesn’t,

 

They work with / across 2.4 and 5 g wifi bands or via wired ethernet if you 
like plugging cables…

 

I don’t know why you would need the amp, 

As you can do everything from your mobile phone.

 

There is also the older models from sonos, the play 1 which only work over a 
2.4ghz wifi network or with a bridge or boost.

 

 

Note also that the sonos 1 have only a touch sensitive top or nuttons on the 
top, there are no  physical buttons that you can feel 

Or at least I couldn’t feel them 

 

 

So may be that can help with what you’re looking for.

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Richard Turner
Sent: Thursday, 31 December 2020 3:48 pm
To: ViPone list mailto:viphone@googlegroups.com> >
Subject: Fwd: Sonos - Here to Help

 

I'm forwarding what I feel is one of the worst examples of customer support 
I've ever experienced.  

I was looking into getting some Sonos 1 speakers and an amp so we could have 
music in multiple rooms. I wrote their support to ask about the frequency range 
of the speakers and to check if there are different generations of the Sonos 1 
speakers. Below is there utterly useless response. I'm rethinking our plans. 

 

Richard

 

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


Begin forwarded message:

From: Sonos Support mailto:supp...@sonos.com> >
Date: December 30, 2020 at 6:17:40 PM PST
To: richardturne...@outlook.com <mailto:richardturne...@outlook.com> 
Subject: Sonos - Here to Help

 

Sonos


 



 
<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C00a13c5c18524fcbe6d208d8ad444dee%7C84df9e7fe9f640afb435%7C1%7C0%7C637449856162440770%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=m%2FLc%2BJG0TXOdaoHc81rgPH%2FJOLbmRERCb3qHZgkRbmA%3D=0>
 

 
<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C00a13c5c18524fcbe6d208d8ad444dee%7C84df9e7fe9f640afb435%7C1%7C0%7C637449856162440770%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=m%2FLc%2BJG0TXOdaoHc81rgPH%2FJOLbmRERCb3qHZgkRbmA%3D=0>
 

 

 
<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C00a13c5c18524fcbe6d208d8ad444dee%7C84df9e7fe9f640afb435%7C1%7C0%7C637449856162450763%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=P7jyvjMB2Aq4uvCCtZPABAyxTFrfW6b7Sy0wayULNEg%3D=0>
 Customer Care

 






Hi Richard,

Thanks for contacting Sonos. 

Unfortunately, we don't share that technical information with the public, I 
apologize for any inconvenience that this can cause.

Cheers,

Sonos Customer Care






Case #: 02475560



 



 

 




--- Original Message ---
From: Richard Turner [richardturne...@outl

Re: Sonos - Here to Help

[Malcolm Parfitt]

I completely agree with you Richard, your request was a perfectly reasonable 
one and the reply you received was dreadful!

Malcolm Parfitt

> On 31 Dec 2020, at 16:14, Richard Turner  wrote:
> 
> 
> Simon,
> Because I want to.
> The amp will also work with our Samsung TV and use our existing, wired, 
> Boston Acoustic Bookshelf speakers.
>  
>  
>  
>  
> Richard, in the U.S.
>  
> "You know," said Arthur, "it's at times like this, when I'm trapped in a 
> Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in 
> deep space, that I really wish I'd listened to what my mother told me when I 
> was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
>  
> I’m not the card shark
> My web site, www.turner42.com
>  
> From: viphone@googlegroups.com  On Behalf Of Simon 
> A Fogarty
> Sent: Wednesday, December 30, 2020 8:27 PM
> To: viphone@googlegroups.com
> Subject: RE: Sonos - Here to Help
>  
> Hi Richard,
>  
> Why do you need to know the frequency response for the sonos 1 speakers?
>  
> There are two versions of the sonos 1 that I know of,
> One has alexa built in, the other doesn’t,
>  
> They work with / across 2.4 and 5 g wifi bands or via wired ethernet if you 
> like plugging cables…
>  
> I don’t know why you would need the amp,
> As you can do everything from your mobile phone.
>  
> There is also the older models from sonos, the play 1 which only work over a 
> 2.4ghz wifi network or with a bridge or boost.
>  
>  
> Note also that the sonos 1 have only a touch sensitive top or nuttons on the 
> top, there are no  physical buttons that you can feel
> Or at least I couldn’t feel them
>  
>  
> So may be that can help with what you’re looking for.
>  
>  
> From: viphone@googlegroups.com  On Behalf Of 
> Richard Turner
> Sent: Thursday, 31 December 2020 3:48 pm
> To: ViPone list 
> Subject: Fwd: Sonos - Here to Help
>  
> I'm forwarding what I feel is one of the worst examples of customer support 
> I've ever experienced. 
> I was looking into getting some Sonos 1 speakers and an amp so we could have 
> music in multiple rooms. I wrote their support to ask about the frequency 
> range of the speakers and to check if there are different generations of the 
> Sonos 1 speakers. Below is there utterly useless response. I'm rethinking our 
> plans. 
>  
> 
> Richard
>  
> "You know," said Arthur, "it's at times like this, when I'm trapped in a 
> Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in 
> deep space, that I really wish I'd listened to what my mother told me when I 
> was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
> 
> Begin forwarded message:
> 
> From: Sonos Support 
> Date: December 30, 2020 at 6:17:40 PM PST
> To: richardturne...@outlook.com
> Subject: Sonos - Here to Help
> 
> 
> Sonos
>  
> 
> Customer Care
>  
> 
> Hi Richard,
> 
> Thanks for contacting Sonos. 
> 
> Unfortunately, we don't share that technical information with the public, I 
> apologize for any inconvenience that this can cause.
> 
> Cheers,
> 
> Sonos Customer Care
> 
> Case #: 02475560
> 
>  
>  
>  
> 
> 
> 
> --- Original Message ---
> From: Richard Turner [richardturne...@outlook.com]
> Sent: 12/29/2020 10:19 AM
> To: c...@sonos.com
> Subject: Frequency response of the Sonos 1
> 
> 
> I cannot find any specifications on the frequency response of the Sonos 1 
> wireless speakers.
>  
> Are there different generations of the Sonos 1 speaker?
>  
>  
>  
> Richard, in the U.S.
>  
> "You know," said Arthur, "it's at times like this, when I'm trapped in a 
> Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in 
> deep space, that I really wish I'd listened to what my mother told me when I 
> was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
>  
> I’m not the card shark
> My web site, www.turner42.com
>  
> 
> 
> 
> ref:_00D1N2JMtd._5002KrpK8z:ref
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators d

RE: Sonos - Here to Help

[Richard Turner]

Simon,
Because I want to.
The amp will also work with our Samsung TV and use our existing, wired, Boston 
Acoustic Bookshelf speakers.




Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  *   I’m not the card shark
  *   My web site, www.turner42.com<http://www.turner42.com>

From: viphone@googlegroups.com  On Behalf Of Simon A 
Fogarty
Sent: Wednesday, December 30, 2020 8:27 PM
To: viphone@googlegroups.com
Subject: RE: Sonos - Here to Help

Hi Richard,

Why do you need to know the frequency response for the sonos 1 speakers?

There are two versions of the sonos 1 that I know of,
One has alexa built in, the other doesn’t,

They work with / across 2.4 and 5 g wifi bands or via wired ethernet if you 
like plugging cables…

I don’t know why you would need the amp,
As you can do everything from your mobile phone.

There is also the older models from sonos, the play 1 which only work over a 
2.4ghz wifi network or with a bridge or boost.


Note also that the sonos 1 have only a touch sensitive top or nuttons on the 
top, there are no  physical buttons that you can feel
Or at least I couldn’t feel them


So may be that can help with what you’re looking for.


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Richard Turner
Sent: Thursday, 31 December 2020 3:48 pm
To: ViPone list mailto:viphone@googlegroups.com>>
Subject: Fwd: Sonos - Here to Help

I'm forwarding what I feel is one of the worst examples of customer support 
I've ever experienced.
I was looking into getting some Sonos 1 speakers and an amp so we could have 
music in multiple rooms. I wrote their support to ask about the frequency range 
of the speakers and to check if there are different generations of the Sonos 1 
speakers. Below is there utterly useless response. I'm rethinking our plans.

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

Begin forwarded message:
From: Sonos Support mailto:supp...@sonos.com>>
Date: December 30, 2020 at 6:17:40 PM PST
To: richardturne...@outlook.com<mailto:richardturne...@outlook.com>
Subject: Sonos - Here to Help

Sonos

[Image removed by sender. Sonos 
logo]<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C00a13c5c18524fcbe6d208d8ad444dee%7C84df9e7fe9f640afb435%7C1%7C0%7C637449856162440770%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=m%2FLc%2BJG0TXOdaoHc81rgPH%2FJOLbmRERCb3qHZgkRbmA%3D=0>
Customer 
Care<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C00a13c5c18524fcbe6d208d8ad444dee%7C84df9e7fe9f640afb435%7C1%7C0%7C637449856162450763%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=P7jyvjMB2Aq4uvCCtZPABAyxTFrfW6b7Sy0wayULNEg%3D=0>

[Image removed by sender. pattern]

Hi Richard,

Thanks for contacting Sonos.

Unfortunately, we don't share that technical information with the public, I 
apologize for any inconvenience that this can cause.

Cheers,

Sonos Customer Care

Case #: 02475560






--- Original Message ---
From: Richard Turner [richardturne...@outlook.com]
Sent: 12/29/2020 10:19 AM
To: c...@sonos.com<mailto:c...@sonos.com>
Subject: Frequency response of the Sonos 1

I cannot find any specifications on the frequency response of the Sonos 1 
wireless speakers.

Are there different generations of the Sonos 1 speaker?



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  1.  I’m not the card shark
  2.  My web site, 
www.turner42.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com%2F=04%7C01%7C%7C00a13c5c18524fcbe6d208d8ad444dee%7C84df9e7fe9f640afb435%7C1%7C0%7C637449856162460755%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4

RE: Sonos - Here to Help

[Simon A Fogarty]

Nothing when you ask the right questions.



-Original Message-
From: viphone@googlegroups.com  On Behalf Of lenron 
brown
Sent: Thursday, 31 December 2020 3:53 pm
To: viphone@googlegroups.com
Subject: Re: Sonos - Here to Help

Wtf wow what's wrong with customer service these days.

On 12/30/20, Richard Turner  wrote:
> I'm forwarding what I feel is one of the worst examples of customer 
> support I've ever experienced.
> I was looking into getting some Sonos 1 speakers and an amp so we 
> could have music in multiple rooms. I wrote their support to ask about 
> the frequency range of the speakers and to check if there are 
> different generations of the Sonos 1 speakers. Below is there utterly 
> useless response. I'm rethinking our plans.
>
>
> Richard
>
> "You know," said Arthur, "it's at times like this, when I'm trapped in 
> a Vogon airlock with a man from Betelgeuse, and about to die of 
> asphyxiation in deep space, that I really wish I'd listened to what my 
> mother told me when I was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
>
> Begin forwarded message:
>
> From: Sonos Support 
> Date: December 30, 2020 at 6:17:40 PM PST
> To: richardturne...@outlook.com
> Subject: Sonos - Here to Help
>
> 
> Sonos
>
> [Sonos logo]
> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsonos.com%2F=04%7C01%7C%7C1ab2617138fa4a67800608d8ad323f33%7C84df9e7fe9f640afb435%7C1%7C0%7C637449778607229839%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=KT%2BLjZdVuiS5rYUsXCoIcm5spDIyk8iZ4Cf4LDSRBO0%3D=0>
>  Customer
> Care<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fs
> onos.com%2F=04%7C01%7C%7C1ab2617138fa4a67800608d8ad323f33%7C84df9
> e7fe9f640afb435%7C1%7C0%7C637449778607239830%7CUnknown%7CT
> WFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI
> 6Mn0%3D%7C1000=3EmiarjDCD3r%2BO4MwcDLZKt422F2kwwbiKD4VS%2BaJAU%3
> D=0>
> [pattern]
>
> Hi Richard,
>
> Thanks for contacting Sonos.
>
> Unfortunately, we don't share that technical information with the 
> public, I apologize for any inconvenience that this can cause.
>
> Cheers,
>
> Sonos Customer Care
>
> Case #: 02475560
>
>
>
>
>
>
> --- Original Message ---
> From: Richard Turner [richardturne...@outlook.com]
> Sent: 12/29/2020 10:19 AM
> To: c...@sonos.com
> Subject: Frequency response of the Sonos 1
>
> I cannot find any specifications on the frequency response of the 
> Sonos 1 wireless speakers.
>
> Are there different generations of the Sonos 1 speaker?
>
>
>
> Richard, in the U.S.
>
> "You know," said Arthur, "it's at times like this, when I'm trapped in 
> a Vogon airlock with a man from Betelgeuse, and about to die of 
> asphyxiation in deep space, that I really wish I'd listened to what my 
> mother told me when I was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
>
>
>   *   I’m not the card shark
>   *   My web site,
> www.turner42.com<https://na01.safelinks.protection.outlook.com/?url=ht
> tp%3A%2F%2Fwww.turner42.com%2F=04%7C01%7C%7C1ab2617138fa4a6780060
> 8d8ad323f33%7C84df9e7fe9f640afb435%7C1%7C0%7C6374497786072
> 39830%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJB
> TiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=4YIUgiHCifvPIlzOMgwaew9bTkAJZt
> habGU1ErA3nm8%3D=0>
>
> [https://truckin.my.salesforce.com/servlet/servlet.ImageServer?oid=00D
> 1N02JMtd=0182K0X3Da0=ext]
>
> ref:_00D1N2JMtd._5002KrpK8z:ref
>
> --
> The following information is important for all members of the V iPhone 
> list.
>
> If you have any questions or concerns about the running of this list, 
> or if you feel that a member's post is inappropriate, please contact 
> the owners or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google 
> Groups "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send 
> an email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> 

RE: Sonos - Here to Help

[Simon A Fogarty]

Hi Richard,

Why do you need to know the frequency response for the sonos 1 speakers?

There are two versions of the sonos 1 that I know of,
One has alexa built in, the other doesn’t,

They work with / across 2.4 and 5 g wifi bands or via wired ethernet if you 
like plugging cables…

I don’t know why you would need the amp,
As you can do everything from your mobile phone.

There is also the older models from sonos, the play 1 which only work over a 
2.4ghz wifi network or with a bridge or boost.


Note also that the sonos 1 have only a touch sensitive top or nuttons on the 
top, there are no  physical buttons that you can feel
Or at least I couldn’t feel them


So may be that can help with what you’re looking for.


From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Thursday, 31 December 2020 3:48 pm
To: ViPone list 
Subject: Fwd: Sonos - Here to Help

I'm forwarding what I feel is one of the worst examples of customer support 
I've ever experienced.
I was looking into getting some Sonos 1 speakers and an amp so we could have 
music in multiple rooms. I wrote their support to ask about the frequency range 
of the speakers and to check if there are different generations of the Sonos 1 
speakers. Below is there utterly useless response. I'm rethinking our plans.

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

Begin forwarded message:
From: Sonos Support 
Date: December 30, 2020 at 6:17:40 PM PST
To: richardturne...@outlook.com
Subject: Sonos - Here to Help

Sonos

[Image removed by sender. Sonos 
logo]
Customer 
Care

[Image removed by sender. pattern]

Hi Richard,

Thanks for contacting Sonos.

Unfortunately, we don't share that technical information with the public, I 
apologize for any inconvenience that this can cause.

Cheers,

Sonos Customer Care

Case #: 02475560






--- Original Message ---
From: Richard Turner [richardturne...@outlook.com]
Sent: 12/29/2020 10:19 AM
To: c...@sonos.com
Subject: Frequency response of the Sonos 1


I cannot find any specifications on the frequency response of the Sonos 1 
wireless speakers.

Are there different generations of the Sonos 1 speaker?



Richard, in the U.S.

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy


  1.  I’m not the card shark
  2.  My web site, 
www.turner42.com

[Image removed by sender.]

ref:_00D1N2JMtd._5002KrpK8z:ref
--
The following information is important for all members of the V iPhone list.

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feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
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viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 

Re: Sonos - Here to Help

[lenron brown]

Wtf wow what's wrong with customer service these days.

On 12/30/20, Richard Turner  wrote:
> I'm forwarding what I feel is one of the worst examples of customer support
> I've ever experienced.
> I was looking into getting some Sonos 1 speakers and an amp so we could have
> music in multiple rooms. I wrote their support to ask about the frequency
> range of the speakers and to check if there are different generations of the
> Sonos 1 speakers. Below is there utterly useless response. I'm rethinking
> our plans.
>
>
> Richard
>
> "You know," said Arthur, "it's at times like this, when I'm trapped in a
> Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation
> in deep space, that I really wish I'd listened to what my mother told me
> when I was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
>
> Begin forwarded message:
>
> From: Sonos Support 
> Date: December 30, 2020 at 6:17:40 PM PST
> To: richardturne...@outlook.com
> Subject: Sonos - Here to Help
>
> 
> Sonos
>
> [Sonos logo]
> 
>  Customer
> Care
> [pattern]
>
> Hi Richard,
>
> Thanks for contacting Sonos.
>
> Unfortunately, we don't share that technical information with the public, I
> apologize for any inconvenience that this can cause.
>
> Cheers,
>
> Sonos Customer Care
>
> Case #: 02475560
>
>
>
>
>
>
> --- Original Message ---
> From: Richard Turner [richardturne...@outlook.com]
> Sent: 12/29/2020 10:19 AM
> To: c...@sonos.com
> Subject: Frequency response of the Sonos 1
>
> I cannot find any specifications on the frequency response of the Sonos 1
> wireless speakers.
>
> Are there different generations of the Sonos 1 speaker?
>
>
>
> Richard, in the U.S.
>
> "You know," said Arthur, "it's at times like this, when I'm trapped in a
> Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation
> in deep space, that I really wish I'd listened to what my mother told me
> when I was young."
> "Why, what did she tell you?"
> "I don't know, I didn't listen."
> -- Douglas Adams, The Hitchhiker's Guide To The Galaxy
>
>
>   *   I’m not the card shark
>   *   My web site,
> www.turner42.com
>
> [https://truckin.my.salesforce.com/servlet/servlet.ImageServer?oid=00D1N02JMtd=0182K0X3Da0=ext]
>
> ref:_00D1N2JMtd._5002KrpK8z:ref
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or if
> you feel that a member's post is inappropriate, please contact the owners or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/viphone/MWHPR17MB198117F6DDC777892FABFB07B7D60%40MWHPR17MB1981.namprd17.prod.outlook.com.
>


-- 
Lenron Brown
Cell: 985-271-2832
Skype: ron.brown762

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
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Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:

RE: Sonos has new products

[Simon A Fogarty]

I’d love to update to the new sonos products but currently can’t afford it and 
the price of the sonos 5 I’m guessing wont be a nice and cheap one here.

From: viphone@googlegroups.com  On Behalf Of Robin 
Frost
Sent: Thursday, 7 May 2020 6:10 PM
To: viphone@googlegroups.com
Subject: Sonos has new products


Hi,

In advance of their new app roll out next Month Sonos reveals a new soundbar 
for tv's a new version of their largest speaker the Sonos 5 to be named like 
the newer smaller siblings the Sonos one and of course a new sub.  I just had 
to write in for I know I said in jest to Sieghard and others on the list a few 
months back that surely if I bought a sub it'd get an update. So if you were 
waiting for one you're welcome.  

All that having been said I was just curious if anyone is planning to upgrade 
to the Sonos 5's or the sub or the new soundbar. I'm usually an early adopter 
because I like geeky fun but since mine are working so well frankly I'm not 
feeling the push off the fence to upgrade at this time.

I'm sure all of our friends who beta test their apps are making sure the new 
and improved app doesn't break accessibility for us all. See I connected it 
back to the iPhone one way or another. 

Take good care.

Robin


--
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
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RE: Sonos one question

[Sieghard Weitzel]

Before you sell your Alexa speakers you might want to call Sonos support and 
make sure you understand all the features which do or do not work on a Sonos 
speaker. As Robin said, calling and messaging are two, but you may want to make 
sure they aren’t the only ones.
Drop In maybe another, when I just asked our Echo Dot in the bedroom to Drop in 
to Bathroom Sonos it replied that Bathroom Sonos had not signed up for this, 
not sure what this means, but we do use the Drop In feature. I have an Echo in 
my office at work and since it’s signed up to the same Amazon account I can 
even say “Drop In at the Living room and it opens basically an intercom 
connection to the Echo in the living room at home and I can talk to my wife 
this way.

From: viphone@googlegroups.com  On Behalf Of Marie
Sent: Saturday, September 21, 2019 6:15 PM
To: viphone@googlegroups.com
Subject: Re: Sonos one question

Since I never use Alexa for messaging or calls, that is no loss for me. I have 
two Iphones and an IPod so I think I am covered. LOL!
Marie


From: Robin Frost
Sent: Saturday, September 21, 2019 5:19 PM
To: viphone@googlegroups.com
Subject: Re: Sonos one question

Hi,
Yes you can but just be aware that some features such as Echo messaging and 
calling only work on Amazon’s own devices. Other wise all functions should work 
as advertised.
Robin


From: Marie
Sent: Saturday, September 21, 2019 1:53 PM
To: viphone
Subject: Sonos one question

Can you continue to use Alexa on the Sonos one if you have no other Alexa 
devices? I now have Sonos speakers to cover the entire house and they are so 
much better than the Amazon that I am thinking of selling the Amazon.
Marie
.
The real definition of "never mind" is "you should've understood me the first 
time."
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Re: Sonos one question

[Marie]

Since I never use Alexa for messaging or calls, that is no loss for me. I have 
two Iphones and an IPod so I think I am covered. LOL!
Marie


From: Robin Frost 
Sent: Saturday, September 21, 2019 5:19 PM
To: viphone@googlegroups.com 
Subject: Re: Sonos one question

Hi,
Yes you can but just be aware that some features such as Echo messaging and 
calling only work on Amazon’s own devices. Other wise all functions should work 
as advertised.
Robin


From: Marie 
Sent: Saturday, September 21, 2019 1:53 PM
To: viphone 
Subject: Sonos one question

Can you continue to use Alexa on the Sonos one if you have no other Alexa 
devices? I now have Sonos speakers to cover the entire house and they are so 
much better than the Amazon that I am thinking of selling the Amazon. 
Marie
.
The real definition of "never mind" is "you should've understood me the first 
time." 
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Re: Sonos one question

[Robin Frost]

Hi,
Yes you can but just be aware that some features such as Echo messaging and 
calling only work on Amazon’s own devices. Other wise all functions should work 
as advertised.
Robin


From: Marie 
Sent: Saturday, September 21, 2019 1:53 PM
To: viphone 
Subject: Sonos one question

Can you continue to use Alexa on the Sonos one if you have no other Alexa 
devices? I now have Sonos speakers to cover the entire house and they are so 
much better than the Amazon that I am thinking of selling the Amazon. 
Marie
.
The real definition of "never mind" is "you should've understood me the first 
time." 
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RE: Sonos one question

[Richard Turner]

I can use the Alexa app on my iPhone and I have no other devices.
So, I’ll bet the answer is absolutely yes.



Richard

 Live long and prosper


Check out my web site at: www.turner42.com

From: viphone@googlegroups.com  On Behalf Of Marie
Sent: Saturday, September 21, 2019 10:54 AM
To: viphone 
Subject: Sonos one question

Can you continue to use Alexa on the Sonos one if you have no other Alexa 
devices? I now have Sonos speakers to cover the entire house and they are so 
much better than the Amazon that I am thinking of selling the Amazon.
Marie
.
The real definition of "never mind" is "you should've understood me the first 
time."
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Re: Sonos one question

[Sandy Finley]

Marie, the answer should be yes. We have two Alexa-enabled Sonos 1 speakers and 
a Sonos Beam. We have other Alexas that are not connected to speakers but not 
in the same part of the house. 

Sandy

Sent from my iPhone

> On Sep 21, 2019, at 1:54 PM, Marie  wrote:
> 
> 
> Can you continue to use Alexa on the Sonos one if you have no other Alexa 
> devices? I now have Sonos speakers to cover the entire house and they are so 
> much better than the Amazon that I am thinking of selling the Amazon.
> Marie
> .
> The real definition of "never mind" is "you should've understood me the first 
> time."
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RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp and bookshelf Speakers

[Sieghard Weitzel]

Hi Fanus,

No, the Google Assistant is relatively new to Sonos and you must add it to the 
Sonos One. You must also have the Google Assistant app on your phone to 
complete the setup.

Yes, Canada is very large, after Russia it is the second largest country in the 
world and one of the least populated, total population is about 37 Million 
compared to I believe a bit over 56 Million for South Africa.
As for size, Canada has 9,985,000 square Kilometers, Russia is still a lot 
larger at just over 17 Million square kilometers, the US comes in at 9,834,000 
square kilometers so not all that much different from Canada.
South Africa has a bit over 1.2 Million square kilometers which is slightly 
larger than the province of British Columbia where I live which is 944,735 
square kilometers but with a population of only just under 5 Million and 80% of 
them live in the Vancouver area and Vancouver Island. I live in a small town 
called Smithers in northwestern British Columbia with a population of about 
6,000, driving distance to Vancouver is about 1,200 Km and it’s about 400 Km to 
the next larger city with a population of about 60,000. The coordinates are 
54.7824 degrees North and 127.1686 degrees West. Strictly in terms of latitude 
we are a bit further north than Hamburg Germany which is northern Germany, 
Moscow in Russia is maybe a degree or so (100 Km) further North. 40% of 
Canada’s land mass are made of up our 3 northern Territories, Yukon, Northwest 
and Nunavut, combined population in those approx. 3.8 Million square kilometers 
is less than 120,000 and of those almost half live in the capital cities of 
each of those territories.

Best regards,
Sieghard

From: viphone@googlegroups.com  On Behalf Of Fanus 
Buys
Sent: Monday, August 5, 2019 1:58 AM
To: viphone@googlegroups.com
Subject: RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp 
and bookshelf Speakers

Hello Sieghard
Thanks for the info. Alexa is not yet available here but your instructions for 
volume up and down and play and pause are spot on. Is google assistant built 
into the Sonos One or must I set it up? Bye the way, I am very interested in 
location of places so I did not realize that Canada is such a large country. 
What are your coordinates so that I can locate it in my mind and then it lets 
me imagine I can “see” your town. I use my perkins brailler and coordinates to 
make maps of countries and although the scale is not 100% I get a fair 
indication of locations. I have not yet made a Canada map but I would like to 
plot your town when I get to the Canada map.
Regards
Fanus



From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel
Sent: Sunday, 04 August 2019 19:38
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp 
and bookshelf Speakers

Hi Fanus,

No, I have not heard either the Ikea bookshelf or speaker/lamp. The next Ikea 
for me is in Vancouver which is 1,200 Km away. If I get to Vancouver or another 
ccity with an Ikea next time I’ll try to find the time to check them out.

I don’t use the touch controls on the Sonos One much except for maybe turning 
the volume up or down or to pause playback if Alexa or the Google Assistant 
fail to hear me. I can usually do the volume fairly consistently, the area you 
touch is about half way from front to back and towards the left edge of the 
speaker is volume down and towards the right edge is volume up. Play/Pause is 
in the middle.
Towards the back of the speaker I think about in the middle left to right is a 
button which let’s you turn off the microphone and I think there maybe one 
which you can press to make the assistant listen in case you don’t want to say 
the wake word.


Regards,
Sieghard

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Fanus 
Buys
Sent: Sunday, August 4, 2019 4:14 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp 
and bookshelf Speakers

Hello Sieghard
Thanks for informing us. Have you perhaps hat a chance to listen to an Ikea 
Speaker to compare the quality with Sonos? Secondly, can you please remind me 
and others of the touch buttons and swipes one can use on the Sonos One speaker?
Regards
Fanus


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel
Sent: Friday, 02 August 2019 19:35
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp and 
bookshelf Speakers

For the Sonos fans out there who haven’t heard yet, you can now buy a speaker 
which integrates into your Sonos system from Ikea. You can even get a table 
lamp w

RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp and bookshelf Speakers

[Fanus Buys]

Hello Sieghard

Thanks for the info. Alexa is not yet available here but your instructions for 
volume up and down and play and pause are spot on. Is google assistant built 
into the Sonos One or must I set it up? Bye the way, I am very interested in 
location of places so I did not realize that Canada is such a large country. 
What are your coordinates so that I can locate it in my mind and then it lets 
me imagine I can “see” your town. I use my perkins brailler and coordinates to 
make maps of countries and although the scale is not 100% I get a fair 
indication of locations. I have not yet made a Canada map but I would like to 
plot your town when I get to the Canada map.

Regards

Fanus

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, 04 August 2019 19:38
To: viphone@googlegroups.com
Subject: RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp 
and bookshelf Speakers

 

Hi Fanus,

 

No, I have not heard either the Ikea bookshelf or speaker/lamp. The next Ikea 
for me is in Vancouver which is 1,200 Km away. If I get to Vancouver or another 
ccity with an Ikea next time I’ll try to find the time to check them out.

 

I don’t use the touch controls on the Sonos One much except for maybe turning 
the volume up or down or to pause playback if Alexa or the Google Assistant 
fail to hear me. I can usually do the volume fairly consistently, the area you 
touch is about half way from front to back and towards the left edge of the 
speaker is volume down and towards the right edge is volume up. Play/Pause is 
in the middle.

Towards the back of the speaker I think about in the middle left to right is a 
button which let’s you turn off the microphone and I think there maybe one 
which you can press to make the assistant listen in case you don’t want to say 
the wake word.

 

 

Regards,

Sieghard

 

From: viphone@googlegroups.com  On Behalf Of Fanus 
Buys
Sent: Sunday, August 4, 2019 4:14 AM
To: viphone@googlegroups.com
Subject: RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp 
and bookshelf Speakers

 

Hello Sieghard

Thanks for informing us. Have you perhaps hat a chance to listen to an Ikea 
Speaker to compare the quality with Sonos? Secondly, can you please remind me 
and others of the touch buttons and swipes one can use on the Sonos One speaker?

Regards

Fanus

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Friday, 02 August 2019 19:35
To: viphone@googlegroups.com
Subject: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp and 
bookshelf Speakers

 

For the Sonos fans out there who haven’t heard yet, you can now buy a speaker 
which integrates into your Sonos system from Ikea. You can even get a table 
lamp with a built-in speaker. These don’t appear to integrate with Alexa or 
Google Home or anything like that, but at $149 and $249 Canadian, respectively, 
the bookshelf speakers and table lamp aren’t exactly what I would consider all 
that expensive. I assume in the US this will translate into $119 and $179 or 
$189, respectively.

The bookshelf speakers are a foot tall, 4 inches wide and 6 inches deep and you 
can get a wall bracket for a mere $15 and a speaker hook for $10, it allows you 
to hang the speakers of a rail like some of the systems you can find for in the 
kitchen where you install a continuous rail under your upper counters and  you 
can then hang utensils off it or get various shelves, paper towel holders etc. 
You can read all about it below:

 

Symfonisk 
<https://www.ikea.com/ca/en/news/-pubaafe6500?utm_source=Owners_Null_109529816_medium=email_content=image-t0-hero_EN-CA_campaign=IKEA_GA_177543_1358859_rid=128689949>
  WiFi Speakers

 

 

Best regards,

Sieghard

 

 

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RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp and bookshelf Speakers

[Sieghard Weitzel]

Hi Fanus,

No, I have not heard either the Ikea bookshelf or speaker/lamp. The next Ikea 
for me is in Vancouver which is 1,200 Km away. If I get to Vancouver or another 
ccity with an Ikea next time I’ll try to find the time to check them out.

I don’t use the touch controls on the Sonos One much except for maybe turning 
the volume up or down or to pause playback if Alexa or the Google Assistant 
fail to hear me. I can usually do the volume fairly consistently, the area you 
touch is about half way from front to back and towards the left edge of the 
speaker is volume down and towards the right edge is volume up. Play/Pause is 
in the middle.
Towards the back of the speaker I think about in the middle left to right is a 
button which let’s you turn off the microphone and I think there maybe one 
which you can press to make the assistant listen in case you don’t want to say 
the wake word.


Regards,
Sieghard

From: viphone@googlegroups.com  On Behalf Of Fanus 
Buys
Sent: Sunday, August 4, 2019 4:14 AM
To: viphone@googlegroups.com
Subject: RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp 
and bookshelf Speakers

Hello Sieghard
Thanks for informing us. Have you perhaps hat a chance to listen to an Ikea 
Speaker to compare the quality with Sonos? Secondly, can you please remind me 
and others of the touch buttons and swipes one can use on the Sonos One speaker?
Regards
Fanus


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel
Sent: Friday, 02 August 2019 19:35
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp and 
bookshelf Speakers

For the Sonos fans out there who haven’t heard yet, you can now buy a speaker 
which integrates into your Sonos system from Ikea. You can even get a table 
lamp with a built-in speaker. These don’t appear to integrate with Alexa or 
Google Home or anything like that, but at $149 and $249 Canadian, respectively, 
the bookshelf speakers and table lamp aren’t exactly what I would consider all 
that expensive. I assume in the US this will translate into $119 and $179 or 
$189, respectively.
The bookshelf speakers are a foot tall, 4 inches wide and 6 inches deep and you 
can get a wall bracket for a mere $15 and a speaker hook for $10, it allows you 
to hang the speakers of a rail like some of the systems you can find for in the 
kitchen where you install a continuous rail under your upper counters and  you 
can then hang utensils off it or get various shelves, paper towel holders etc. 
You can read all about it below:

Symfonisk WiFi 
Speakers<https://www.ikea.com/ca/en/news/-pubaafe6500?utm_source=Owners_Null_109529816_medium=email_content=image-t0-hero_EN-CA_campaign=IKEA_GA_177543_1358859_rid=128689949>


Best regards,
Sieghard


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RE: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp and bookshelf Speakers

[Fanus Buys]

Hello Sieghard

Thanks for informing us. Have you perhaps hat a chance to listen to an Ikea 
Speaker to compare the quality with Sonos? Secondly, can you please remind me 
and others of the touch buttons and swipes one can use on the Sonos One speaker?

Regards

Fanus

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Friday, 02 August 2019 19:35
To: viphone@googlegroups.com
Subject: Sonos and Ikea partner up - the result: Symfonisk WiFi Table lamp and 
bookshelf Speakers

 

For the Sonos fans out there who haven’t heard yet, you can now buy a speaker 
which integrates into your Sonos system from Ikea. You can even get a table 
lamp with a built-in speaker. These don’t appear to integrate with Alexa or 
Google Home or anything like that, but at $149 and $249 Canadian, respectively, 
the bookshelf speakers and table lamp aren’t exactly what I would consider all 
that expensive. I assume in the US this will translate into $119 and $179 or 
$189, respectively.

The bookshelf speakers are a foot tall, 4 inches wide and 6 inches deep and you 
can get a wall bracket for a mere $15 and a speaker hook for $10, it allows you 
to hang the speakers of a rail like some of the systems you can find for in the 
kitchen where you install a continuous rail under your upper counters and  you 
can then hang utensils off it or get various shelves, paper towel holders etc. 
You can read all about it below:

 

Symfonisk 

  WiFi Speakers

 

 

Best regards,

Sieghard

 

 

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Re: Sonos now has the Google Assistant

[Ian Harrison]

Hi,
I have also tried this out.
I agree it is a bit of a timewaster having to switch between the two, but the 
Sonos controller app makes it relatively straightforward.


One downside I haven’t cured is that Alexa can control some of my TV functions 
such as on/off and volume, through my sound beam, but I can’t find a way to do 
that with google.  A shame as it is miles ahead in terms of general information 
compared with the more clunky skills of Alexa.

imho
Ian
> On 13 Jul 2019, at 16:38, Sieghard Weitzel  wrote:
> 
> Hi Sonos fans,
>  
> I haven’t seen anything posted yet, but just in case you didn’t know, if you 
> own a Sonos One, Sonos Beam soundbar or Sonos, then you can now set it up to 
> either use Alexa or the Google Assistant. Obviously the Google Assistant has 
> its advantages in terms of knowing much more than Alexa when it comes to 
> general questions, asking for phone numbers for businesses, making calls 
> etc., but Alexa also has advantages since Audible is supported and so on. 
> Unfortunately so far you do have to choose between the 2, you can change it 
> from time to time but they are not yet both supported simultaneously although 
> I believe it is Sonos’ goal to achieve this.
> We currently have our Sonos One stereo set in the kitchen set up for Google 
> Assistant and our Sonos One stereo pair in the bathroom for Alexa. It’s nice 
> to have Google in the kitchen since it’s much easier to ask for reccipes, the 
> integration with our new GE cook stove works better and certain other of our 
> home automation also seems to work better on the Google Assistant.
>  
> Best regards,
> Sieghard
>  
> 
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>  
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> can reach Cara at caraqu...@caraquinn.com 
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RE: Sonos now has the Google Assistant

[Fanus Buys]

Hello Sieghard

Thanks so much. I shall give it a go.

Regards

Fanus

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, 14 July 2019 18:22
To: viphone@googlegroups.com
Subject: RE: Sonos now has the Google Assistant

 

Hi Fanus,

 

It’s pretty much a self-explanatory, guided setup process. Here is an article 
from a Google Blog:

 

When your hands are full hosting a party with family and friends, or when 
you’re just chilling at home, your Google Assistant can help you find your 
favorite playlist, skip to the next song or turn up the volume. Today, we’re 
bringing the Assistant to your Sonos system so that you can easily play music 
on any speaker in your house. Plus, you'll get all the usual help from the 
Assistant to better manage your day, like traffic to work or your next 
appointment. With this software update, you can activate the Assistant on your 
Sonos One and Sonos Beam, or control any other Sonos product from a Google 
Assistant-enabled device, such as your phone, a smart speaker, or a Smart 
Display.

 

Here are a few things you can do with the Google Assistant on Sonos:

Listen to some tunes. Or news. Or podcasts: While you’re able to play music 
from all the services the Assistant already supports—including YouTube Music, 
Pandora, and Spotify—you can also use the Assistant to skip to the next track, 
pause the music and change volume from the 100+ music services already 
available on Sonos. It’s also easy to catch up on the latest episode of your 
favorite podcast just by asking the Assistant.

Enjoy entertainment: With the Google Assistant on Sonos Beam and a 
Chromecast-enabled TV, you can turn on the TV, switch from music to TV, and 
adjust the volume. You can also stream videos from popular services.

Plan your day: Get help with things like your flight information, or traffic on 
your commute to work.

Manage tasks: Set alarms and timers, pull up your calendar appointments, or add 
items to your shopping list.

Get answers: Ask all your questions on sports, weather, calculations, 
translations and more.

Control your home: Ask your Assistant on your speakers to adjust the 
temperature, lighting, and other smart home devices connected in your home.

Get started with the Assistant on your Sonos speaker or soundbar

If you already own a Sonos One or Sonos Beam, it’s easy to set up the 
Assistant. Your speaker and soundbar will automatically receive a software 
update introducing the Google Assistant as a voice assistant option. Do the 
following to add Google Assistant to your Sonos speakers:

1. Go to "Voice Services" in the Sonos app under Settings

2. Select Google Assistant

3. Follow the guided setup process

We’re starting in the U.S. and then will expand support to the UK, Germany, 
Canada, Australia, France, The Netherlands and more over the coming months.

 

And here is a link to the Sonos support article about this:

Set up the <https://support.sonos.com/s/article/3467?language=en_US>  Google 
Assistant with a Sonos One or Beam

 

I guess you have to check if this is already available in South Africa.

 

Best regards,

Sieghard

 

 

 

From: viphone@googlegroups.com  On Behalf Of Fanus 
Buys
Sent: Sunday, July 14, 2019 7:14 AM
To: viphone@googlegroups.com
Subject: RE: Sonos now has the Google Assistant

 

Hello Sieghard

Thanks much. I did not even know that Sonos One can be setup to use Google 
Assistant. Can you perhaps point me to a site where I can read about setting up 
Alexa  and Google Assistant or does one find info in the Sonos Controler help 
system?

Regards

Fanus

  

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Saturday, 13 July 2019 17:38
To: viphone@googlegroups.com
Subject: Sonos now has the Google Assistant

 

Hi Sonos fans,

 

I haven’t seen anything posted yet, but just in case you didn’t know, if you 
own a Sonos One, Sonos Beam soundbar or Sonos, then you can now set it up to 
either use Alexa or the Google Assistant. Obviously the Google Assistant has 
its advantages in terms of knowing much more than Alexa when it comes to 
general questions, asking for phone numbers for businesses, making calls etc., 
but Alexa also has advantages since Audible is supported and so on. 
Unfortunately so far you do have to choose between the 2, you can change it 
from time to time but they are not yet both supported simultaneously although I 
believe it is Sonos’ goal to achieve this.

We currently have our Sonos One stereo set in the kitchen set up for Google 
Assistant and our Sonos One stereo pair in the bathroom for Alexa. It’s nice to 
have Google in the kitchen since it’s much easier to ask for reccipes, the 
integration with our new GE cook stove works better and certain other of our 
home automation also seems to work better on the Google Assistant.

 

Best regards,

Sieghard

 

-- 
The following informat

RE: Sonos now has the Google Assistant

[Sieghard Weitzel]

Hi Fanus,

It’s pretty much a self-explanatory, guided setup process. Here is an article 
from a Google Blog:

When your hands are full hosting a party with family and friends, or when 
you’re just chilling at home, your Google Assistant can help you find your 
favorite playlist, skip to the next song or turn up the volume. Today, we’re 
bringing the Assistant to your Sonos system so that you can easily play music 
on any speaker in your house. Plus, you'll get all the usual help from the 
Assistant to better manage your day, like traffic to work or your next 
appointment. With this software update, you can activate the Assistant on your 
Sonos One and Sonos Beam, or control any other Sonos product from a Google 
Assistant-enabled device, such as your phone, a smart speaker, or a Smart 
Display.

Here are a few things you can do with the Google Assistant on Sonos:
Listen to some tunes. Or news. Or podcasts: While you’re able to play music 
from all the services the Assistant already supports—including YouTube Music, 
Pandora, and Spotify—you can also use the Assistant to skip to the next track, 
pause the music and change volume from the 100+ music services already 
available on Sonos. It’s also easy to catch up on the latest episode of your 
favorite podcast just by asking the Assistant.
Enjoy entertainment: With the Google Assistant on Sonos Beam and a 
Chromecast-enabled TV, you can turn on the TV, switch from music to TV, and 
adjust the volume. You can also stream videos from popular services.
Plan your day: Get help with things like your flight information, or traffic on 
your commute to work.
Manage tasks: Set alarms and timers, pull up your calendar appointments, or add 
items to your shopping list.
Get answers: Ask all your questions on sports, weather, calculations, 
translations and more.
Control your home: Ask your Assistant on your speakers to adjust the 
temperature, lighting, and other smart home devices connected in your home.
Get started with the Assistant on your Sonos speaker or soundbar
If you already own a Sonos One or Sonos Beam, it’s easy to set up the 
Assistant. Your speaker and soundbar will automatically receive a software 
update introducing the Google Assistant as a voice assistant option. Do the 
following to add Google Assistant to your Sonos speakers:
1. Go to "Voice Services" in the Sonos app under Settings
2. Select Google Assistant
3. Follow the guided setup process
We’re starting in the U.S. and then will expand support to the UK, Germany, 
Canada, Australia, France, The Netherlands and more over the coming months.

And here is a link to the Sonos support article about this:
Set up the Google Assistant with a Sonos One or 
Beam<https://support.sonos.com/s/article/3467?language=en_US>

I guess you have to check if this is already available in South Africa.

Best regards,
Sieghard



From: viphone@googlegroups.com  On Behalf Of Fanus 
Buys
Sent: Sunday, July 14, 2019 7:14 AM
To: viphone@googlegroups.com
Subject: RE: Sonos now has the Google Assistant

Hello Sieghard
Thanks much. I did not even know that Sonos One can be setup to use Google 
Assistant. Can you perhaps point me to a site where I can read about setting up 
Alexa  and Google Assistant or does one find info in the Sonos Controler help 
system?
Regards
Fanus


From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Saturday, 13 July 2019 17:38
To: viphone@googlegroups.com
Subject: Sonos now has the Google Assistant

Hi Sonos fans,

I haven’t seen anything posted yet, but just in case you didn’t know, if you 
own a Sonos One, Sonos Beam soundbar or Sonos, then you can now set it up to 
either use Alexa or the Google Assistant. Obviously the Google Assistant has 
its advantages in terms of knowing much more than Alexa when it comes to 
general questions, asking for phone numbers for businesses, making calls etc., 
but Alexa also has advantages since Audible is supported and so on. 
Unfortunately so far you do have to choose between the 2, you can change it 
from time to time but they are not yet both supported simultaneously although I 
believe it is Sonos’ goal to achieve this.
We currently have our Sonos One stereo set in the kitchen set up for Google 
Assistant and our Sonos One stereo pair in the bathroom for Alexa. It’s nice to 
have Google in the kitchen since it’s much easier to ask for reccipes, the 
integration with our new GE cook stove works better and certain other of our 
home automation also seems to work better on the Google Assistant.

Best regards,
Sieghard

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RE: Sonos now has the Google Assistant

[Fanus Buys]

Hello Sieghard

Thanks much. I did not even know that Sonos One can be setup to use Google 
Assistant. Can you perhaps point me to a site where I can read about setting up 
Alexa  and Google Assistant or does one find info in the Sonos Controler help 
system?

Regards

Fanus

  

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Saturday, 13 July 2019 17:38
To: viphone@googlegroups.com
Subject: Sonos now has the Google Assistant

 

Hi Sonos fans,

 

I haven’t seen anything posted yet, but just in case you didn’t know, if you 
own a Sonos One, Sonos Beam soundbar or Sonos, then you can now set it up to 
either use Alexa or the Google Assistant. Obviously the Google Assistant has 
its advantages in terms of knowing much more than Alexa when it comes to 
general questions, asking for phone numbers for businesses, making calls etc., 
but Alexa also has advantages since Audible is supported and so on. 
Unfortunately so far you do have to choose between the 2, you can change it 
from time to time but they are not yet both supported simultaneously although I 
believe it is Sonos’ goal to achieve this.

We currently have our Sonos One stereo set in the kitchen set up for Google 
Assistant and our Sonos One stereo pair in the bathroom for Alexa. It’s nice to 
have Google in the kitchen since it’s much easier to ask for reccipes, the 
integration with our new GE cook stove works better and certain other of our 
home automation also seems to work better on the Google Assistant.

 

Best regards,

Sieghard

 

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RE: sonos subwoofer and airplay?

[Brett]

Hi,

Agreed, the sub will work when paired with the play 5's. But if it were me, 
I would start with the 2 play 5's and add the sub on later, if you think 
you need it. The 5's have bass in spades, so much so, I tend to reduce the 
bass a bit.


Cheers,
Brett.




On 7 January 2019 4:35:51 am Sieghard Weitzel  wrote:

The Sub does not require stand-alone Airplay 2 support if it is paired to a 
set of Play 5 or Sonos One speakers. With Sonos it's all a bit like magic 
or, as Steve Jobbs used to say, it just works.



-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
Anouk Radix

Sent: Sunday, January 6, 2019 8:43 AM
To: viphone@googlegroups.com
Subject: sonos subwoofer and airplay?

Hi, Ok this will take saving up for but a worthy goal i think 2x sonos
play:5 plus a sonos sub. But will the sub work with airplay2? It does
not support airplay2 natively bur i read on the sonos site thatIF one of
your speakers supports airplay 2 then the rest of the system will work
as well. But not sure if this holds true for a subwoofer also...

Thanks in advance for any info,

Greetings, Anouk,

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Re: sonos subwoofer and airplay?

[Sandy Finley]

For whatever it’s worth, we did not get a sub, just a beam and two speakers. I 
think the sound is just fine—depends on how much base and fullness you want. 

Sent from my iPhone

> On Jan 6, 2019, at 12:35 PM, Sieghard Weitzel  wrote:
> 
> The Sub does not require stand-alone Airplay 2 support if it is paired to a 
> set of Play 5 or Sonos One speakers. With Sonos it's all a bit like magic or, 
> as Steve Jobbs used to say, it just works.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Anouk 
> Radix
> Sent: Sunday, January 6, 2019 8:43 AM
> To: viphone@googlegroups.com
> Subject: sonos subwoofer and airplay?
> 
> Hi, Ok this will take saving up for but a worthy goal i think 2x sonos 
> play:5 plus a sonos sub. But will the sub work with airplay2? It does 
> not support airplay2 natively bur i read on the sonos site thatIF one of 
> your speakers supports airplay 2 then the rest of the system will work 
> as well. But not sure if this holds true for a subwoofer also...
> 
> Thanks in advance for any info,
> 
> Greetings, Anouk,
> 
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RE: sonos subwoofer and airplay?

[Sieghard Weitzel]

The Sub does not require stand-alone Airplay 2 support if it is paired to a set 
of Play 5 or Sonos One speakers. With Sonos it's all a bit like magic or, as 
Steve Jobbs used to say, it just works.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Anouk 
Radix
Sent: Sunday, January 6, 2019 8:43 AM
To: viphone@googlegroups.com
Subject: sonos subwoofer and airplay?

Hi, Ok this will take saving up for but a worthy goal i think 2x sonos 
play:5 plus a sonos sub. But will the sub work with airplay2? It does 
not support airplay2 natively bur i read on the sonos site thatIF one of 
your speakers supports airplay 2 then the rest of the system will work 
as well. But not sure if this holds true for a subwoofer also...

Thanks in advance for any info,

Greetings, Anouk,

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RE: Sonos problem

[Sieghard Weitzel]

Hi marie,

Glad it worked, but just FYI, the play/pause button are in the same spot, e.g. 
they are a tioggle so to speak, play becomes pause if music is playing and vice 
versa.


From: viphone@googlegroups.com  On Behalf Of Marie
Sent: Saturday, August 11, 2018 3:57 PM
To: viphone@googlegroups.com
Subject: Re: Sonos problem

oh thank you, thank you, thank you. Found the spot and the Alexa is now 
listening once again. And I even found that if I move my finger slightly back 
toward the front, it starts playing music and slightly more to the front, 
pauses it. This is great, you are a genius.
Sorry for the delay in responding but I had a bar b q to attend.
Marie


From: Sieghard Weitzel
Sent: Saturday, August 11, 2018 8:35 AM
To: viphone@googlegroups.com
Subject: RE: Sonos problem

That would be exactly what the problem is. You will probably need sighted 
assistance to turn them back on, maybe Be My Eyes might work. I should suggest 
to Be My Eyes that they approach Sonos and see if they are interested in 
participating in their program where you can connect to their tech support via 
Be My Eyes, then somebody could probably direct you to press the correct spot 
on top of the speaker in no time.
Also, I highly recommend you ask a sighted friend or family member to halp 
youput some tactile markings on top of the speaker so you know where to press 
for volume, play/pause and where the button is which mutes the microphones. I 
must say Sonos should have thought of this and 3-dimensional markings should 
have been put there as part of the manufacturing process, it could have been 
done in a way that it wold not have taken away from the clean look they 
apparently wanted, just a slightly raised circle for play/pause and a greater 
than and less than symbol for volume up and down and maybe a square or an X for 
muting the speakers.
Marie, if you don’t have anybody you can ask or don’t use Be my Eyes send me an 
email directly to siegh...@live.ca and we can set up a time for a Facetime call 
and my wife can see if she can direct your finger to push the right button.
In the meantime, I just asked her to show me and the button to toggle the 
microphones on and off is right in the middle and almost at the very back if 
you are standing in front of the speaker.
So, stand in front of your Sonos One, put both hands on each side and near the 
back, then try to touch in the middle and maybe a fingers width from the back 
edge. If you hear the sound Alexa makes when  you ask it something it’s not the 
right spot, if you hear another sound, more like a two-tone gurgle (not sure 
how I can describe it) you hit the right spot, just keep saying “Alexa” and see 
if there is a reaction. I would also make sure you first play something and 
pause it using the app because if you touch/tap and the music starts playing 
you are way to far to the front, the play/pause is also in the middle 
referenced from the left and right edges, but much further to the front of the 
speaker. That is also where volume up and own is, to the left and right of 
play/pause, but not nearly as far in the back.
Feel free to email me or you can call me using Facetime Audio and the email 
address I gave above, at least I can listen and tell you if you hit the right 
spot.

Good luck,
Sieghard

From: viphone@googlegroups.com  On Behalf Of Wendy 
Alling
Sent: Saturday, August 11, 2018 2:22 AM
To: viphone@googlegroups.com
Subject: Re: Sonos problem

Hi, did your microphones on your speaker accidentally get turned off? That 
might be your problem.
Sent from my iPhone

On Aug 11, 2018, at 12:51 AM, Marie  wrote:
I had my Sonos One all set up to enable Alexa and it was working fine. Then One 
day I was lowering the volume of the speaker with the slider on the touch 
screen and Alexa just stopped working on the speaker. I have searched the app 
and the Sonos site with no luck finding a solution.
Marie


From: Sieghard Weitzel
Sent: Friday, August 10, 2018 7:04 PM
To: viphone@googlegroups.com
Subject: RE: Sonos problem

What problem do you have? Not saying I know the solution, but I can try.


From: viphone@googlegroups.com  On Behalf Of Merv Keck
Sent: Friday, August 10, 2018 2:17 PM
To: viphone@googlegroups.com
Subject: RE: Sonos problem

Are you inside the United States? I just tried this number and it works:
1 800 680 2345
Hope that helps.
Merv


From: viphone@googlegroups.com  On Behalf Of Marie
Sent: Friday, August 10, 2018 4:51 PM
To: viphone 
Subject: Sonos problem

I can no longer find a way to reach Sonos via phone for support which is 
extremely irritating. I have a problem which is not addressed on any of the 
links I can locate within their website. So if anyone has a phone number for 
them, I would be very grateful to know it.
Thanks, Marie

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Re: Sonos problem

[Marie]

oh thank you, thank you, thank you. Found the spot and the Alexa is now 
listening once again. And I even found that if I move my finger slightly back 
toward the front, it starts playing music and slightly more to the front, 
pauses it. This is great, you are a genius.
Sorry for the delay in responding but I had a bar b q to attend.
Marie


From: Sieghard Weitzel 
Sent: Saturday, August 11, 2018 8:35 AM
To: viphone@googlegroups.com 
Subject: RE: Sonos problem

That would be exactly what the problem is. You will probably need sighted 
assistance to turn them back on, maybe Be My Eyes might work. I should suggest 
to Be My Eyes that they approach Sonos and see if they are interested in 
participating in their program where you can connect to their tech support via 
Be My Eyes, then somebody could probably direct you to press the correct spot 
on top of the speaker in no time.

Also, I highly recommend you ask a sighted friend or family member to halp 
youput some tactile markings on top of the speaker so you know where to press 
for volume, play/pause and where the button is which mutes the microphones. I 
must say Sonos should have thought of this and 3-dimensional markings should 
have been put there as part of the manufacturing process, it could have been 
done in a way that it wold not have taken away from the clean look they 
apparently wanted, just a slightly raised circle for play/pause and a greater 
than and less than symbol for volume up and down and maybe a square or an X for 
muting the speakers.

Marie, if you don’t have anybody you can ask or don’t use Be my Eyes send me an 
email directly to siegh...@live.ca and we can set up a time for a Facetime call 
and my wife can see if she can direct your finger to push the right button.

In the meantime, I just asked her to show me and the button to toggle the 
microphones on and off is right in the middle and almost at the very back if 
you are standing in front of the speaker.

So, stand in front of your Sonos One, put both hands on each side and near the 
back, then try to touch in the middle and maybe a fingers width from the back 
edge. If you hear the sound Alexa makes when  you ask it something it’s not the 
right spot, if you hear another sound, more like a two-tone gurgle (not sure 
how I can describe it) you hit the right spot, just keep saying “Alexa” and see 
if there is a reaction. I would also make sure you first play something and 
pause it using the app because if you touch/tap and the music starts playing 
you are way to far to the front, the play/pause is also in the middle 
referenced from the left and right edges, but much further to the front of the 
speaker. That is also where volume up and own is, to the left and right of 
play/pause, but not nearly as far in the back.

Feel free to email me or you can call me using Facetime Audio and the email 
address I gave above, at least I can listen and tell you if you hit the right 
spot.

 

Good luck,

Sieghard

 

From: viphone@googlegroups.com  On Behalf Of Wendy 
Alling
Sent: Saturday, August 11, 2018 2:22 AM
To: viphone@googlegroups.com
Subject: Re: Sonos problem

 

Hi, did your microphones on your speaker accidentally get turned off? That 
might be your problem.

Sent from my iPhone


On Aug 11, 2018, at 12:51 AM, Marie  wrote:

  I had my Sonos One all set up to enable Alexa and it was working fine. Then 
One day I was lowering the volume of the speaker with the slider on the touch 
screen and Alexa just stopped working on the speaker. I have searched the app 
and the Sonos site with no luck finding a solution.

  Marie

   

   

  From: Sieghard Weitzel 

  Sent: Friday, August 10, 2018 7:04 PM

  To: viphone@googlegroups.com 

  Subject: RE: Sonos problem

   

  What problem do you have? Not saying I know the solution, but I can try.

   

   

  From: viphone@googlegroups.com  On Behalf Of Merv 
Keck
  Sent: Friday, August 10, 2018 2:17 PM
  To: viphone@googlegroups.com
  Subject: RE: Sonos problem

   

  Are you inside the United States? I just tried this number and it works:

  1 800 680 2345

  Hope that helps.

  Merv

   

   

  From: viphone@googlegroups.com  On Behalf Of Marie
  Sent: Friday, August 10, 2018 4:51 PM
  To: viphone 
  Subject: Sonos problem

   

  I can no longer find a way to reach Sonos via phone for support which is 
extremely irritating. I have a problem which is not addressed on any of the 
links I can locate within their website. So if anyone has a phone number for 
them, I would be very grateful to know it.

  Thanks, Marie

   

  -- 
  The following information is important for all members of the V iPhone list.
   
  If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
   
  Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu. Your list owner

RE: Sonos problem

[Sieghard Weitzel]

That would be exactly what the problem is. You will probably need sighted 
assistance to turn them back on, maybe Be My Eyes might work. I should suggest 
to Be My Eyes that they approach Sonos and see if they are interested in 
participating in their program where you can connect to their tech support via 
Be My Eyes, then somebody could probably direct you to press the correct spot 
on top of the speaker in no time.
Also, I highly recommend you ask a sighted friend or family member to halp 
youput some tactile markings on top of the speaker so you know where to press 
for volume, play/pause and where the button is which mutes the microphones. I 
must say Sonos should have thought of this and 3-dimensional markings should 
have been put there as part of the manufacturing process, it could have been 
done in a way that it wold not have taken away from the clean look they 
apparently wanted, just a slightly raised circle for play/pause and a greater 
than and less than symbol for volume up and down and maybe a square or an X for 
muting the speakers.
Marie, if you don’t have anybody you can ask or don’t use Be my Eyes send me an 
email directly to siegh...@live.ca<mailto:siegh...@live.ca> and we can set up a 
time for a Facetime call and my wife can see if she can direct your finger to 
push the right button.
In the meantime, I just asked her to show me and the button to toggle the 
microphones on and off is right in the middle and almost at the very back if 
you are standing in front of the speaker.
So, stand in front of your Sonos One, put both hands on each side and near the 
back, then try to touch in the middle and maybe a fingers width from the back 
edge. If you hear the sound Alexa makes when  you ask it something it’s not the 
right spot, if you hear another sound, more like a two-tone gurgle (not sure 
how I can describe it) you hit the right spot, just keep saying “Alexa” and see 
if there is a reaction. I would also make sure you first play something and 
pause it using the app because if you touch/tap and the music starts playing 
you are way to far to the front, the play/pause is also in the middle 
referenced from the left and right edges, but much further to the front of the 
speaker. That is also where volume up and own is, to the left and right of 
play/pause, but not nearly as far in the back.
Feel free to email me or you can call me using Facetime Audio and the email 
address I gave above, at least I can listen and tell you if you hit the right 
spot.

Good luck,
Sieghard

From: viphone@googlegroups.com  On Behalf Of Wendy 
Alling
Sent: Saturday, August 11, 2018 2:22 AM
To: viphone@googlegroups.com
Subject: Re: Sonos problem

Hi, did your microphones on your speaker accidentally get turned off? That 
might be your problem.
Sent from my iPhone

On Aug 11, 2018, at 12:51 AM, Marie 
mailto:scribbl...@comcast.net>> wrote:
I had my Sonos One all set up to enable Alexa and it was working fine. Then One 
day I was lowering the volume of the speaker with the slider on the touch 
screen and Alexa just stopped working on the speaker. I have searched the app 
and the Sonos site with no luck finding a solution.
Marie


From: Sieghard Weitzel
Sent: Friday, August 10, 2018 7:04 PM
To: viphone@googlegroups.com
Subject: RE: Sonos problem

What problem do you have? Not saying I know the solution, but I can try.


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Merv 
Keck
Sent: Friday, August 10, 2018 2:17 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Sonos problem

Are you inside the United States? I just tried this number and it works:
1 800 680 2345
Hope that helps.
Merv


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Marie
Sent: Friday, August 10, 2018 4:51 PM
To: viphone mailto:viphone@googlegroups.com>>
Subject: Sonos problem

I can no longer find a way to reach Sonos via phone for support which is 
extremely irritating. I have a problem which is not addressed on any of the 
links I can locate within their website. So if anyone has a phone number for 
them, I would be very grateful to know it.
Thanks, Marie

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mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
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Re: Sonos problem

[Marie]

This could be the issue but how do I get them back on? The speaker still 
functions fine as a regular speaker but just does not respond to the Alexa 
commands.
Marie


From: Wendy Alling 
Sent: Saturday, August 11, 2018 2:21 AM
To: viphone@googlegroups.com 
Subject: Re: Sonos problem

Hi, did your microphones on your speaker accidentally get turned off? That 
might be your problem.


Sent from my iPhone

On Aug 11, 2018, at 12:51 AM, Marie  wrote:


  I had my Sonos One all set up to enable Alexa and it was working fine. Then 
One day I was lowering the volume of the speaker with the slider on the touch 
screen and Alexa just stopped working on the speaker. I have searched the app 
and the Sonos site with no luck finding a solution.
  Marie


  From: Sieghard Weitzel 
  Sent: Friday, August 10, 2018 7:04 PM
  To: viphone@googlegroups.com 
  Subject: RE: Sonos problem

  What problem do you have? Not saying I know the solution, but I can try.

   

   

  From: viphone@googlegroups.com  On Behalf Of Merv 
Keck
  Sent: Friday, August 10, 2018 2:17 PM
  To: viphone@googlegroups.com
  Subject: RE: Sonos problem

   

  Are you inside the United States? I just tried this number and it works:

  1 800 680 2345

  Hope that helps.

  Merv

   

   

  From: viphone@googlegroups.com  On Behalf Of Marie
  Sent: Friday, August 10, 2018 4:51 PM
  To: viphone 
  Subject: Sonos problem

   

  I can no longer find a way to reach Sonos via phone for support which is 
extremely irritating. I have a problem which is not addressed on any of the 
links I can locate within their website. So if anyone has a phone number for 
them, I would be very grateful to know it.

  Thanks, Marie

   

  -- 
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  If you have any questions or concerns about the running of this list, or if 
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caraqu...@caraquinn.com
   
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Re: Sonos problem

[Wendy Alling]

Hi, did your microphones on your speaker accidentally get turned off? That 
might be your problem.

Sent from my iPhone

> On Aug 11, 2018, at 12:51 AM, Marie  wrote:
> 
> I had my Sonos One all set up to enable Alexa and it was working fine. Then 
> One day I was lowering the volume of the speaker with the slider on the touch 
> screen and Alexa just stopped working on the speaker. I have searched the app 
> and the Sonos site with no luck finding a solution.
> Marie
>  
>  
> From: Sieghard Weitzel
> Sent: Friday, August 10, 2018 7:04 PM
> To: viphone@googlegroups.com
> Subject: RE: Sonos problem
>  
> What problem do you have? Not saying I know the solution, but I can try.
>  
>  
> From: viphone@googlegroups.com  On Behalf Of Merv 
> Keck
> Sent: Friday, August 10, 2018 2:17 PM
> To: viphone@googlegroups.com
> Subject: RE: Sonos problem
>  
> Are you inside the United States? I just tried this number and it works:
> 1 800 680 2345
> Hope that helps.
> Merv
>  
>  
> From: viphone@googlegroups.com  On Behalf Of Marie
> Sent: Friday, August 10, 2018 4:51 PM
> To: viphone 
> Subject: Sonos problem
>  
> I can no longer find a way to reach Sonos via phone for support which is 
> extremely irritating. I have a problem which is not addressed on any of the 
> links I can locate within their website. So if anyone has a phone number for 
> them, I would be very grateful to know it.
> Thanks, Marie
>  
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Re: Sonos problem

[Marie]

Thanks 
Marie


From: Merv Keck 
Sent: Friday, August 10, 2018 2:17 PM
To: viphone@googlegroups.com 
Subject: RE: Sonos problem

Are you inside the United States? I just tried this number and it works:

1 800 680 2345

Hope that helps.

Merv

 

 

From: viphone@googlegroups.com  On Behalf Of Marie
Sent: Friday, August 10, 2018 4:51 PM
To: viphone 
Subject: Sonos problem

 

I can no longer find a way to reach Sonos via phone for support which is 
extremely irritating. I have a problem which is not addressed on any of the 
links I can locate within their website. So if anyone has a phone number for 
them, I would be very grateful to know it.

Thanks, Marie

 

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Re: Sonos problem

[Marie]

I had my Sonos One all set up to enable Alexa and it was working fine. Then One 
day I was lowering the volume of the speaker with the slider on the touch 
screen and Alexa just stopped working on the speaker. I have searched the app 
and the Sonos site with no luck finding a solution.
Marie


From: Sieghard Weitzel 
Sent: Friday, August 10, 2018 7:04 PM
To: viphone@googlegroups.com 
Subject: RE: Sonos problem

What problem do you have? Not saying I know the solution, but I can try.

 

 

From: viphone@googlegroups.com  On Behalf Of Merv Keck
Sent: Friday, August 10, 2018 2:17 PM
To: viphone@googlegroups.com
Subject: RE: Sonos problem

 

Are you inside the United States? I just tried this number and it works:

1 800 680 2345

Hope that helps.

Merv

 

 

From: viphone@googlegroups.com  On Behalf Of Marie
Sent: Friday, August 10, 2018 4:51 PM
To: viphone 
Subject: Sonos problem

 

I can no longer find a way to reach Sonos via phone for support which is 
extremely irritating. I have a problem which is not addressed on any of the 
links I can locate within their website. So if anyone has a phone number for 
them, I would be very grateful to know it.

Thanks, Marie

 

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