[WAMUG] Hotmail/Live Internet Account - Password Problems

[Matt Falvey via WAMUG]

   Hi, I have an ongoing problem with my hotmail account, which I believe
   is now under the auspices of Microsoft Live.

   I have 3 iMacs shared side by side and keep getting at random times on
   either of them a warning “Mail Password Required, Enter password for
   “” in Internet Accounts” and the Internet Accounts box opening.

   I have Microsoft changed my password, gone to the
   [1]outlook.live.com page and opened up the hotmail/live mail there, so
   the password is good.

   I have then come back to System Preferences>Internet Accounts, selected
   the hotmail account and put the same password in the “Password” box and
   emails arrive as per normal. I have then sent a test email from my Mac
   Mail email to the hotmail and it arrived instantly.

   In the All Inboxes of the Mac Mail next to the hotmail account there is
   a 1 showing that one new email has arrived, there in no tilde
   indicating that hotmail is offline.

   Then the warning pops up again!

   Is there a way to resolve this? Or do I just live with it seeing as the
   emails are still getting through?

   Any suggestions welcome.

   Matthew Falvey

References

   1. http://outlook.live.com/
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[WAMUG} Printer problems

[Juliet Kitson]

Hello All
I have a late 2013 Imac
software 10.14.6
Pages 10.1
canon MG6360.I am trying to print a large document double sided but cannot
seem to be able to set duplex in the print setting, anybody got any advice
on how to do this. When I print in Word the menu lets me set duplex.
Regards Bill & Juliet
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Re: [WAMUG} MacBook Air problems

[Rosemary Spark]

Hi all,
Thanks to Robert Howells I found a log file that works with my WD mycloud!
Magic! He told me to go the Library and then list the files by size!
Thanks to the wamug community

Regards
Rosemary Spark

On Thu, 14 Jan 2021 at 20:03, Ronni Brown  wrote:

> Hi Rosemary,
> Have a read of this.
>
> https://www.softwarehow.com/clean-mac-system-storage/
>
> Kind Regards,
>
> Ronni
>
>
>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>
>
> On 14 Jan 2021, at 4:42 pm, Rosemary Spark  wrote:
>
> 
>
> Hi Peter,
> Sorry for the late reply. Been sick.
> Status bar says 8.3 gb available.
> System still taking huge amounts of space.
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
>
>
>
>
> On Mon, 4 Jan 2021 at 09:20, Peter Hinchliffe 
> wrote:
>
>>
>>
>> On 1 Jan 2021, at 5:56 pm, Rosemary Spark  wrote:
>>
>> Hi all.
>> I have a Macbook Air that is constantly saying it's almost full. This
>> causes the computer to slow and apps to crash also I can't update.
>> There is very little on it..running Mojave because Family Tree Builder
>> was only 32 bit. Now it's 64 bit I can't update to Catalina because there's
>> not enough room
>> 11.4 GB apps; 8.41 GB Docs; 8.34 GB photos and 81to 102 of system
>> files.
>> I have re-started a number of times
>> started in safe mode
>> tried to delete logs and caches that I can find that I don't want
>> looked at activity monitor but can't see anything obvious
>> Nothing has made any difference.
>>
>> Macbook Air 13 in 2017; 121 GB Running Mojave10.14.6
>>
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 ‭8 6397 6822‬
>> Mobile: 0414268043
>>
>>
>> Do you have the Status Bar active in your Finder Windows? If not open a
>> Finder Window and press cmd-/ (or go View > Show Status Bar). This will
>> show you how many items are being displayed in the current window, as well
>> much available space your computer thinks it has left on the main drive.
>> What is is telling you?
>>
>> Kind regards,
>>
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>>
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - <
>> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
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-- 
Kind Regards Rosemary Spark 0414268043 arkaysp...@gmail.com
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Re: [WAMUG} MacBook Air problems

[Ronni Brown]

Hi Rosemary,
Have a read of this.

https://www.softwarehow.com/clean-mac-system-storage/

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 14 Jan 2021, at 4:42 pm, Rosemary Spark  wrote:
> 
> 
> Hi Peter,
> Sorry for the late reply. Been sick.
> Status bar says 8.3 gb available.
> System still taking huge amounts of space.
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
> 
> 
>> On Mon, 4 Jan 2021 at 09:20, Peter Hinchliffe  
>> wrote:
>> 
>> 
>>> On 1 Jan 2021, at 5:56 pm, Rosemary Spark  wrote:
>>> 
>>> Hi all.
>>> I have a Macbook Air that is constantly saying it's almost full. This 
>>> causes the computer to slow and apps to crash also I can't update.
>>> There is very little on it..running Mojave because Family Tree Builder was 
>>> only 32 bit. Now it's 64 bit I can't update to Catalina because there's not 
>>> enough room
>>> 11.4 GB apps; 8.41 GB Docs; 8.34 GB photos and 81to 102 of system files.
>>> I have re-started a number of times
>>> started in safe mode
>>> tried to delete logs and caches that I can find that I don't want
>>> looked at activity monitor but can't see anything obvious
>>> Nothing has made any difference.
>>> 
>>> Macbook Air 13 in 2017; 121 GB Running Mojave10.14.6
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 ‭8 6397 6822‬
>>> Mobile: 0414268043
>>> 
>> 
>> Do you have the Status Bar active in your Finder Windows? If not open a 
>> Finder Window and press cmd-/ (or go View > Show Status Bar). This will show 
>> you how many items are being displayed in the current window, as well much 
>> available space your computer thinks it has left on the main drive. What is 
>> is telling you?
>> 
>> Kind regards,
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
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> Settings & Unsubscribe - 
> 
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Re: [WAMUG} MacBook Air problems

[Rosemary Spark]

Hi Peter,
Sorry for the late reply. Been sick.
Status bar says 8.3 gb available.
System still taking huge amounts of space.

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043




On Mon, 4 Jan 2021 at 09:20, Peter Hinchliffe 
wrote:

>
>
> On 1 Jan 2021, at 5:56 pm, Rosemary Spark  wrote:
>
> Hi all.
> I have a Macbook Air that is constantly saying it's almost full. This
> causes the computer to slow and apps to crash also I can't update.
> There is very little on it..running Mojave because Family Tree Builder was
> only 32 bit. Now it's 64 bit I can't update to Catalina because there's not
> enough room
> 11.4 GB apps; 8.41 GB Docs; 8.34 GB photos and 81to 102 of system
> files.
> I have re-started a number of times
> started in safe mode
> tried to delete logs and caches that I can find that I don't want
> looked at activity monitor but can't see anything obvious
> Nothing has made any difference.
>
> Macbook Air 13 in 2017; 121 GB Running Mojave10.14.6
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
>
>
> Do you have the Status Bar active in your Finder Windows? If not open a
> Finder Window and press cmd-/ (or go View > Show Status Bar). This will
> show you how many items are being displayed in the current window, as well
> much available space your computer thinks it has left on the main drive.
> What is is telling you?
>
> Kind regards,
>
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: [WAMUG} MacBook Air problems

[Peter Hinchliffe]

> On 1 Jan 2021, at 5:56 pm, Rosemary Spark  wrote:
> 
> Hi all.
> I have a Macbook Air that is constantly saying it's almost full. This causes 
> the computer to slow and apps to crash also I can't update.
> There is very little on it..running Mojave because Family Tree Builder was 
> only 32 bit. Now it's 64 bit I can't update to Catalina because there's not 
> enough room
> 11.4 GB apps; 8.41 GB Docs; 8.34 GB photos and 81to 102 of system files.
> I have re-started a number of times
> started in safe mode
> tried to delete logs and caches that I can find that I don't want
> looked at activity monitor but can't see anything obvious
> Nothing has made any difference.
> 
> Macbook Air 13 in 2017; 121 GB Running Mojave10.14.6
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 

Do you have the Status Bar active in your Finder Windows? If not open a Finder 
Window and press cmd-/ (or go View > Show Status Bar). This will show you how 
many items are being displayed in the current window, as well much available 
space your computer thinks it has left on the main drive. What is is telling 
you?

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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[WAMUG} MacBook Air problems

[Rosemary Spark]

Hi all.
I have a Macbook Air that is constantly saying it's almost full. This
causes the computer to slow and apps to crash also I can't update.
There is very little on it..running Mojave because Family Tree Builder was
only 32 bit. Now it's 64 bit I can't update to Catalina because there's not
enough room
11.4 GB apps; 8.41 GB Docs; 8.34 GB photos and 81to 102 of system files.
I have re-started a number of times
started in safe mode
tried to delete logs and caches that I can find that I don't want
looked at activity monitor but can't see anything obvious
Nothing has made any difference.

Macbook Air 13 in 2017; 121 GB Running Mojave10.14.6

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043
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Re: internet connectivity problems

[Neil Houghton]

Hi Rosemary,

 

Regarding the speed variability – that is not necessarily down to any problem 
with your setup. One thing about the current zombie apocalypse has been a huge 
increase in NBN traffic. They have been working on increasing capacity to 
address this but I have certainly noticed periods where the speed dropped 
drastically.

 

I also signed up for a NBN 50 package (with Internode) where they say to expect 
an average evening download speed of around 43. It is FTTN here, the actual 
achievable speeds depend on the existing copper network being used for the 
final connection so, after they actually connect you, they run a network check 
and advise you what speeds your connection is capable of – they advised me:

We have checked your NBN connection, and the maximum speed your address can 
receive is 50.09Mbps download and 15.09Mbps upload.

So, for me, the possible download speed was as per the paid package but the 
possible upload speed was less than the paid package speed (20 Mbps upload) and 
I was offered the option of downgrading to a cheaper, slower speed plan. 
However, since download speed (for streaming iVeiw & SBS on demand) was 
important to me, I was happy to stick with the NBN 50 plan. The fact that you 
sometimes see speeds of 47Mbps shows that your actual connection is capable of 
these speeds – however it does not stop the speed from dropping if there are 
NBN problems/congestion.

 

I have certainly noticed this myself recently – in a series of 17 speed tests, 
from 4 April to today, the measured download speeds have varied form as low as 
3.77 to as high as 41.74. When I first checked on 4 April (after noticing 
things seemed slower) the download speeds were around 24 to 25 – then things 
got quite erratic and from 13 April to 11 May only one result was over 20 in 
fact on 11 May I had 3 consecutive tests of 9.44, 22.88 & 3.77! 

 

However, since 28 May things seem to have improved to around 30 to 42. Note 
that my Internet has been quite useable in general and my testing has been 
irregular – mainly for my own curiosity.

 

 

So, I think you need to try and define just what the problem is that you are 
experiencing – some thoughts here:

 
Assuming that your (presumably fairly new) NBN modem is operating OK, then 
variability of internet connection speed if the computer is connected directly 
to the modem – ie no wifi network switched on - is probably due to NBN factors 
outside your control.
A slow NBN connection speeds can give you problems with video not playing or 
probably getting kicked off a zoom meeting – these things tend to rely on a 
“buffer” of stored data to smooth out momentary glitches in transmission but if 
the problem persists this “buffer” will run out – I’m sure we have all seen 
this behaviour when watching You/tube videos.
If your actual wifi connection between the computer and the modem is being 
dropped - either due to interference or other network problems (faulty 
equipment or setup) - then that is a wireless network problem that you need to 
troubleshoot.
 

Hopefully the above will help you determine whether your problem is down to 
your wireless network or erratic internet connection speeds – however, I 
suspect we have reached the limit of what can be achieved by email discussion. 
I your problem continues I think you may need to have someone with more 
experience in this area investigate your actual setup, in person.

 

 

HTH

 

 

Cheers

 

 

 

Neil

 

From:  on behalf of Rosemary 
Spark 
Reply-To: 
Date: Saturday, 13 June 2020 at 11:25
To: wamug 
Subject: Re: internet connectivity problems

 

Thanks for your detailed answer.

 

I tried what I could.  The wifi with or without the modem connection to the 
time capsule is just as flaky. Speeds vary between 14 and 47 within minutes of 
each other either way. (Our NBN connection is meant to be 50) 

 

We haven't moved the modem at all or added any other equipment near it. The 
cordless phone is connected to the modem as we have Voip, but that hasn't 
changed at all.

 

Thanks

 

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 6397 6822
Mobile: 0414268043


 

 

On Sat, 6 Jun 2020 at 19:33, Neil Houghton  wrote:

Hi Rosemary,

 

I think the first thing to work out is whether your problem is with the actual 
internet connection (eg the Westnet cable problems or just NBN congestion) or 
with your own wireless network.

 

 

To check out the internet connection try running SpeedTest 
https://www.speedtest.net/ and see what speeds you are getting. If you get a 
good result straight away that should rule out your internet connection as the 
source of the problem. If the result is not so good then to try & make sure 
that the problem really is the internet connection by making your connection as 
direct as possible - depending on what computers you have, an ideal test would 
be:
Turn off your wireless network.
Connect a laptop directly to the modem

Re: internet connectivity problems

[Rosemary Spark]

Thanks for your detailed answer.

I tried what I could.  The wifi with or without the modem connection to the
time capsule is just as flaky. Speeds vary between 14 and 47 within minutes
of each other either way. (Our NBN connection is meant to be 50)

We haven't moved the modem at all or added any other equipment near it. The
cordless phone is connected to the modem as we have Voip, but that hasn't
changed at all.

Thanks

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043




On Sat, 6 Jun 2020 at 19:33, Neil Houghton  wrote:

> Hi Rosemary,
>
>
>
> I think the first thing to work out is whether your problem is with the
> actual internet connection (eg the Westnet cable problems or just NBN
> congestion) or with your own wireless network.
>
>
>
>
>
> To check out the internet connection try running SpeedTest
> https://www.speedtest.net/ and see what speeds you are getting. If you
> get a good result straight away that should rule out your internet
> connection as the source of the problem. If the result is not so good then
> to try & make sure that the problem really is the internet connection by
> making your connection as direct as possible - depending on what computers
> you have, an ideal test would be:
>
>- Turn off your wireless network.
>- Connect a laptop directly to the modem by ethernet cable (or desktop
>if physically close enough)
>- With just your browser open run SpeedTest
>
> Speedtest have a FAQ on how it all works and how various things affect
> your measured speed https://www.speedtest.net/about/knowledge/faq
>
>
>
>
>
>
>
> However, since you say “the wifi drops out over and over again” it sounds
> like the problem is with your wireless network so, assuming that your
> internet connection is OK, then you need to troubleshoot this.
>
>
>
> I was a bit unclear as to how your wireless network is setup with regard
> to the modem and the time capsule – whether you were just running the modem
> as a modem and had the time capsule, directly connected to the modem by
> ethernet, running your wifi network or whether you had the modem setup to
> run the wireless network and were just using the time capsule as a network
> extender?
>
>
>
> Anyway, from your email it sounds as if everything was working fine until
> a few days ago and then you suddenly started having problems. So, assuming
> that you had not changed anything in your setup in the interim, it seems to
> me that there are two basic types of problem you could be looking at:
>
>1. A problem, possibly a hardware fault, that has resulted in an
>erratic performance of some component of your network setup.
>2. Wireless interference, from some external source interfering, with
>your wifi network.
>
>
>
> With regard to 1) above, you should be able to rule it in or out by
> changing between two configurations:
>
>- Wireless network generated by your modem and the time capsule
>removed from the setup
>- The wireless network turned off on the modem and a wireless network
>setup on the time capsule (directly connected to the modem by ethernet)
>
> If one works fine and the other has problems then you have identified the
> source of the problem. If you still have problems with both configurations
> then either your problem is 2) above or (possible but probably less likely)
> you coincidentally have more than one problem so that both configurations
> are compromised.
>
>
>
> With regard to 2) above, you should be looking at some new
> device/appliance which has been introduced into the general proximity to
> your network, Typical sources of wifi interference include cordless phone
> setups, microwave ovens etc but one other thing to consider is if you have
> a close neighbour who has a new or modified wifi network.
>
>
>
>
>
> Anyway, hopefully that gives you something to think about – there is also
> lots of useful info out there on the web – you might find this useful
> https://www.southernphone.com.au/Blog/2018/Mar/objects-that-interfere-with-wifi
>
>
>
> Tracking down & troubleshooting network issues is often tricky and
> sometimes seems part voodoo!  So if you find it all too hard you can always
> try one of the WAMUG professionals like Daniel.
>
>
>
>
>
>
>
> HTH
>
>
>
>
>
> Cheers
>
>
>
>
>
>
>
> Neil
>
>
>
>
>
> *From: * on behalf of
> Rosemary Spark 
> *Reply-To: *
> *Date: *Saturday, 06 June 2020 at 17:33
> *To: *wamug 
> *Subject: *internet connectivity problems
>
>
>
> Hi,
>
> We have multiple computers, iphone and ipads. The last

Re: internet connectivity problems

[Neil Houghton]

Hi Rosemary,

 

I think the first thing to work out is whether your problem is with the actual 
internet connection (eg the Westnet cable problems or just NBN congestion) or 
with your own wireless network.

 

 

To check out the internet connection try running SpeedTest 
https://www.speedtest.net/ and see what speeds you are getting. If you get a 
good result straight away that should rule out your internet connection as the 
source of the problem. If the result is not so good then to try & make sure 
that the problem really is the internet connection by making your connection as 
direct as possible - depending on what computers you have, an ideal test would 
be:
Turn off your wireless network.
Connect a laptop directly to the modem by ethernet cable (or desktop if 
physically close enough)
With just your browser open run SpeedTest
Speedtest have a FAQ on how it all works and how various things affect your 
measured speed https://www.speedtest.net/about/knowledge/faq

 

 

 

However, since you say “the wifi drops out over and over again” it sounds like 
the problem is with your wireless network so, assuming that your internet 
connection is OK, then you need to troubleshoot this.

 

I was a bit unclear as to how your wireless network is setup with regard to the 
modem and the time capsule – whether you were just running the modem as a modem 
and had the time capsule, directly connected to the modem by ethernet, running 
your wifi network or whether you had the modem setup to run the wireless 
network and were just using the time capsule as a network extender?

 

Anyway, from your email it sounds as if everything was working fine until a few 
days ago and then you suddenly started having problems. So, assuming that you 
had not changed anything in your setup in the interim, it seems to me that 
there are two basic types of problem you could be looking at:
A problem, possibly a hardware fault, that has resulted in an erratic 
performance of some component of your network setup.
Wireless interference, from some external source interfering, with your wifi 
network.
 

With regard to 1) above, you should be able to rule it in or out by changing 
between two configurations:
Wireless network generated by your modem and the time capsule removed from the 
setup
The wireless network turned off on the modem and a wireless network setup on 
the time capsule (directly connected to the modem by ethernet)
If one works fine and the other has problems then you have identified the 
source of the problem. If you still have problems with both configurations then 
either your problem is 2) above or (possible but probably less likely) you 
coincidentally have more than one problem so that both configurations are 
compromised.

 

With regard to 2) above, you should be looking at some new device/appliance 
which has been introduced into the general proximity to your network, Typical 
sources of wifi interference include cordless phone setups, microwave ovens etc 
but one other thing to consider is if you have a close neighbour who has a new 
or modified wifi network.

 

 

Anyway, hopefully that gives you something to think about – there is also lots 
of useful info out there on the web – you might find this useful 
https://www.southernphone.com.au/Blog/2018/Mar/objects-that-interfere-with-wifi

 

Tracking down & troubleshooting network issues is often tricky and sometimes 
seems part voodoo!  So if you find it all too hard you can always try one of 
the WAMUG professionals like Daniel.

 

 

 

HTH

 

 

Cheers

 

 

 

Neil

 

 

From:  on behalf of Rosemary 
Spark 
Reply-To: 
Date: Saturday, 06 June 2020 at 17:33
To: wamug 
Subject: internet connectivity problems

 

Hi,

We have multiple computers, iphone and ipads. The last few days our wifi keeps 
"Looking for networks" every couple of seconds. That by itself might not be a 
problem but the wifi drops out over and over again. I tried to join a zoom 
meeting and I got kicked out 3 times in 6 minutes. If you try to run a video it 
stops and whirls and hiccups, goes again and then stops again.

Things I've done so far.

re-started computers etc
re-started modem (iinet broadband gateway) and old time capsule
Used Airport Utility to update Time Capsule software to latest 7.8.1
Used Wireless Diagnostics to check performance. Last night all parameters 
(Rate, Quality and Signal) were mountain ranges, this morning for a bit they 
all were relatively straight. Just now there are straight bits in Rate then 
steep mountains
run the wifi just from the modem (because the time capsule is old)
Checked Westnet outages web page, it says there's a major cable that's been 
broken under the sea, it's being worked on.
turned off and on wifi in menu bar in settings (some people online said it 
would fix..it didn't)
turned off bluetooth (some people online said it would fix..it didn't)
 

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 

internet connectivity problems

[Rosemary Spark]

Hi,
We have multiple computers, iphone and ipads. The last few days our wifi
keeps "Looking for networks" every couple of seconds. That by itself might
not be a problem but the wifi drops out over and over again. I tried to
join a zoom meeting and I got kicked out 3 times in 6 minutes. If you try
to run a video it stops and whirls and hiccups, goes again and then stops
again.
Things I've done so far.

   1. re-started computers etc
   2. re-started modem (iinet broadband gateway) and old time capsule
   3. Used Airport Utility to update Time Capsule software to latest 7.8.1
   4. Used Wireless Diagnostics to check performance. Last night all
   parameters (Rate, Quality and Signal) were mountain ranges, this morning
   for a bit they all were relatively straight. Just now there are straight
   bits in Rate then steep mountains
   5. run the wifi just from the modem (because the time capsule is old)
   6. Checked Westnet outages web page, it says there's a major cable
   that's been broken under the sea, it's being worked on.
   7. turned off and on wifi in menu bar in settings (some people online
   said it would fix..it didn't)
   8. turned off bluetooth (some people online said it would fix..it didn't)


Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043
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Re: iCloud Problems 6 Mar 2020

[Ronni Brown]

Hi  Matt,

> my “Apple ID is being used to sign in to a device near Wembley, WA” is 
> nowhere near where I live in Noranda, is this normal? 

Your location is reported by your ISP, so if their server you are linking 
through is elsewhere, that is the location reported. As long as you were 
signing in at the time, it isn't a problem.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Mar 2020, at 4:55 pm, Matt Falvey  wrote:
> 
> Hi Ronni, I tried those suggestions and although the steps and sequence were 
> not quite the same I think you have sorted it. Thank you.
> 
> It would not send me the recovery key to my phone or iPad, but each time I 
> retried it I had a noise indicating that it had been sent just could not find 
> it, then about ten minutes after I had fixed things after an option of typing 
> the new password into the screen appeared, 5 or 6 new recovery codes hit the 
> phone and pad in a few seconds.
> 
> One thing I did notice and it has happened frequently when signing in, is 
> that the warning that my “Apple ID is being used to sign in to a device near 
> Wembley, WA” is nowhere near where I live in Noranda, is this normal? I 
> thought with device tracking it would know exactly where I was.
> 
> Thanks again.
> 
> Matt.
> 
>> 
>>  1. iCloud Problems (Matt Falvey)
>>  2. Re: iCloud Problems (Ronni Brown)
>> 
>> -
>> 
>> Message: 2
>> Date: Fri, 6 Mar 2020 11:42:00 +0800
>> From: Ronni Brown 
>> To: wamug@wamug.org.au
>> Subject: Re: iCloud Problems
>> Message-ID: <11577bd8-2de1-482d-bc6d-730b85c2b...@mac.com>
>> Content-Type: text/plain; charset="utf-8"
>> 
>> Hi Matt,
>> Did you setup with ?two-step verification?
>> If so you should have a ?Recovery Key?
>> 
>> Accounts with two-step verification
>> Go to your Apple ID account page and click "Forgot Apple ID or password."
>> Enter your Apple ID, select the option to reset your password, then choose 
>> Continue. ... 
>> Enter your Recovery Key for two-step verification.*
>> Choose a trusted device. ... 
>> Enter the verification code.
>> 
>> Kind Regards,
>> Ronni
>> 
>> ? Ronni Brown?s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>>> On 6 Mar 2020, at 8:36 am, Matt Falvey  wrote:
>>> 
>>> ?Hi, I regularly get messages telling me that ?This Mac can?t connect to 
>>> iCloud because of a problem with ?my email address? Open iCloud preferences 
>>> to fix this problem.
>>> 
>>> I have two options ?Later? and ?iCloud Preferences? 
>>> 
>>> I choose iCloud Preferences and it tells me ?Enter the Apple ID password 
>>> for ?my email account? , The password for ?my email account? needs to be 
>>> updated.
>>> 
>>> I use my stored password and it doesn?t work. So I go to the reset password 
>>> option and it tells me I can reset the password using the password I use to 
>>> unlock the computer, I try this and get a spinning wheel of death.
>>> 
>>> In the meantime and every time I have the same message I look at System 
>>> Preferences and iCloud and it has my photo and my email address there and 
>>> the option to ?Sign Out? at the bottom, which would indicate to me that I 
>>> am already signed in. 
>>> 
>>> But when I go the Account details, under General it has my name and Apple 
>>> ID. But once I press Contact I get the message, ?Enter your password to 
>>> make changes to your account? and it prompts me to enter the password for 
>>> my email account that it hasn?t recognised previously.
>>> 
>>> Any ideas for a solution anyone?
>>> 
>>> Thanks.
>>> 
>>> Matt. 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: iCloud Problems 6 Mar 2020

[Matt Falvey]

Hi Ronni, I tried those suggestions and although the steps and sequence were 
not quite the same I think you have sorted it. Thank you.

It would not send me the recovery key to my phone or iPad, but each time I 
retried it I had a noise indicating that it had been sent just could not find 
it, then about ten minutes after I had fixed things after an option of typing 
the new password into the screen appeared, 5 or 6 new recovery codes hit the 
phone and pad in a few seconds.

One thing I did notice and it has happened frequently when signing in, is that 
the warning that my “Apple ID is being used to sign in to a device near 
Wembley, WA” is nowhere near where I live in Noranda, is this normal? I thought 
with device tracking it would know exactly where I was.

Thanks again.

Matt.
 
> 
>   1. iCloud Problems (Matt Falvey)
>   2. Re: iCloud Problems (Ronni Brown)
> 
> -
> 
> Message: 2
> Date: Fri, 6 Mar 2020 11:42:00 +0800
> From: Ronni Brown 
> To: wamug@wamug.org.au
> Subject: Re: iCloud Problems
> Message-ID: <11577bd8-2de1-482d-bc6d-730b85c2b...@mac.com>
> Content-Type: text/plain; charset="utf-8"
> 
> Hi Matt,
> Did you setup with ?two-step verification?
> If so you should have a ?Recovery Key?
> 
> Accounts with two-step verification
> Go to your Apple ID account page and click "Forgot Apple ID or password."
> Enter your Apple ID, select the option to reset your password, then choose 
> Continue. ... 
> Enter your Recovery Key for two-step verification.*
> Choose a trusted device. ... 
> Enter the verification code.
> 
> Kind Regards,
> Ronni
> 
> ? Ronni Brown?s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 6 Mar 2020, at 8:36 am, Matt Falvey  wrote:
>> 
>> ?Hi, I regularly get messages telling me that ?This Mac can?t connect to 
>> iCloud because of a problem with ?my email address? Open iCloud preferences 
>> to fix this problem.
>> 
>> I have two options ?Later? and ?iCloud Preferences? 
>> 
>> I choose iCloud Preferences and it tells me ?Enter the Apple ID password for 
>> ?my email account? , The password for ?my email account? needs to be updated.
>> 
>> I use my stored password and it doesn?t work. So I go to the reset password 
>> option and it tells me I can reset the password using the password I use to 
>> unlock the computer, I try this and get a spinning wheel of death.
>> 
>> In the meantime and every time I have the same message I look at System 
>> Preferences and iCloud and it has my photo and my email address there and 
>> the option to ?Sign Out? at the bottom, which would indicate to me that I am 
>> already signed in. 
>> 
>> But when I go the Account details, under General it has my name and Apple 
>> ID. But once I press Contact I get the message, ?Enter your password to make 
>> changes to your account? and it prompts me to enter the password for my 
>> email account that it hasn?t recognised previously.
>> 
>> Any ideas for a solution anyone?
>> 
>> Thanks.
>> 
>> Matt. 
>> -- The WA Macintosh User Group Mailing List --
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Re: iCloud Problems

[Ronni Brown]

Hi Matt,
Did you setup with ‘two-step verification?
If so you should have a ‘Recovery Key’

Accounts with two-step verification
Go to your Apple ID account page and click "Forgot Apple ID or password."
Enter your Apple ID, select the option to reset your password, then choose 
Continue. ... 
Enter your Recovery Key for two-step verification.*
Choose a trusted device. ... 
Enter the verification code.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Mar 2020, at 8:36 am, Matt Falvey  wrote:
> 
> Hi, I regularly get messages telling me that “This Mac can’t connect to 
> iCloud because of a problem with “my email address” Open iCloud preferences 
> to fix this problem.
> 
> I have two options “Later” and “iCloud Preferences” 
> 
> I choose iCloud Preferences and it tells me “Enter the Apple ID password for 
> “my email account” , The password for “my email account” needs to be updated.
> 
> I use my stored password and it doesn’t work. So I go to the reset password 
> option and it tells me I can reset the password using the password I use to 
> unlock the computer, I try this and get a spinning wheel of death.
> 
> In the meantime and every time I have the same message I look at System 
> Preferences and iCloud and it has my photo and my email address there and the 
> option to “Sign Out” at the bottom, which would indicate to me that I am 
> already signed in. 
> 
> But when I go the Account details, under General it has my name and Apple ID. 
> But once I press Contact I get the message, “Enter your password to make 
> changes to your account” and it prompts me to enter the password for my email 
> account that it hasn’t recognised previously.
> 
> Any ideas for a solution anyone?
> 
> Thanks.
> 
> Matt. 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

iCloud Problems

[Matt Falvey]

Hi, I regularly get messages telling me that “This Mac can’t connect to iCloud 
because of a problem with “my email address” Open iCloud preferences to fix 
this problem.

I have two options “Later” and “iCloud Preferences” 

I choose iCloud Preferences and it tells me “Enter the Apple ID password for 
“my email account” , The password for “my email account” needs to be updated.

I use my stored password and it doesn’t work. So I go to the reset password 
option and it tells me I can reset the password using the password I use to 
unlock the computer, I try this and get a spinning wheel of death.

In the meantime and every time I have the same message I look at System 
Preferences and iCloud and it has my photo and my email address there and the 
option to “Sign Out” at the bottom, which would indicate to me that I am 
already signed in. 

But when I go the Account details, under General it has my name and Apple ID. 
But once I press Contact I get the message, “Enter your password to make 
changes to your account” and it prompts me to enter the password for my email 
account that it hasn’t recognised previously.

Any ideas for a solution anyone?

Thanks.

Matt. 
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Re: Access Internet Problems

[Philippe Chaperon]

Dear WAMUG’ers, 

Can you please disregard my request for suggestions. I just turned my iMac back 
on and ‘lo and behold’ both browsers are working as expected. I did reboot the 
computer twice yesterday before I reported the problem. I simply do not know 
why it is now working correctly but am grateful for this happy event!

I will just make a comment, I am getting more and more worried about Apple’s 
updates because that is not the first time they are doing damages to the 
operating system, at least on my computer. 

Best regards everyone, 

Philippe Chaperon
Philippe dit la Grenouille ...

On 7 Nov 2019, at 12:59 am, Philippe Chaperon  wrote:

Dear WAMUG’ers, 

I am having problems accessing some of my usual websites e.g. DuckDuckGo, two 
of the local banks and a few others although Apple’s website, Facebook,  
Australian Border Force, Perth Airport for example load properly using either 
Safari v13.0.3 or FireFox v70.0.1. FireFox after trying DuckDuckGo or CBA will 
return the message “The connection has timed out”. 

Mail is picking up the messages and I can send them out with no problem.

Is there something I need to do? this has happened after I did the latest 
‘Security’ update to maOS High Sierra Version 10.13.6. 

My computer is: 

iMac 27-ich, Mid 2010
Processor 2.93 GHz Intel Core i7
Memory 20 GB 1333 MHz DDR3

I tried switching the FireWall to ‘OFF', but that did not help. I have switched 
the FireWall  back to ‘ON’ for security reason.

Can someone, please, indicate where I should be looking? 

By the way, my iMac 21.5-inch, Mid 2014, Processor 1.4 GHZ Intel Core i5 
running macOS Mojave V 10.14.6 does not have any problems at all. This would 
indicate that the NBN modem/router is working correctly. 

I would appreciate any suggestion as to where I should be looking. 

Many thanks. 

Kind regards, 

Philippe Chaperon

Philippe dit la Grenouille ...

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Access Internet Problems

[Philippe Chaperon]

Dear WAMUG’ers, 

I am having problems accessing some of my usual websites e.g. DuckDuckGo, two 
of the local banks and a few others although Apple’s website, Facebook,  
Australian Border Force, Perth Airport for example load properly using either 
Safari v13.0.3 or FireFox v70.0.1. FireFox after trying DuckDuckGo or CBA will 
return the message “The connection has timed out”. 

Mail is picking up the messages and I can send them out with no problem.

Is there something I need to do? this has happened after I did the latest 
‘Security’ update to maOS High Sierra Version 10.13.6. 

My computer is: 

iMac 27-ich, Mid 2010
Processor 2.93 GHz Intel Core i7
Memory 20 GB 1333 MHz DDR3

I tried switching the FireWall to ‘OFF', but that did not help. I have switched 
the FireWall  back to ‘ON’ for security reason.

Can someone, please, indicate where I should be looking? 

By the way, my iMac 21.5-inch, Mid 2014, Processor 1.4 GHZ Intel Core i5 
running macOS Mojave V 10.14.6 does not have any problems at all. This would 
indicate that the NBN modem/router is working correctly. 

I would appreciate any suggestion as to where I should be looking. 

Many thanks. 

Kind regards, 

Philippe Chaperon

Philippe dit la Grenouille ...

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Re: MAIL PROBLEMS

[Daniel Kerr]

Hi Jewels

If Mail is definitely searching the correct Mailbox (as you can set it to 
search just one folder, just the Inbox, or “all folders”) then it could be an 
issue with the Spotlight search for it.
You can set it to “stop” searching in Spotlight, then after a few minutes 
“Removing” it again to make it start searching.
Another option is to remove the Envelope files which forces it to reindex email 
once it opens again.

With these things, you need to ensure you have a good backup before you start 
(just incase something goes wrong, you can then go back to the “original” files.

To do the rebuild of Spotlight and the “stop/go” solution, have a look at this 
link here - 
https://support.4it.com.au/article/search-not-working-or-incomplete-results-in-osx-el-capitan-mac-mail/
(Section 2 covers it. And Section 3 covers the removal of envelope files).

If still no success, then you can force Spotlight to “Reset” itself a few 
different ways, so this can sometimes help as well.
Again, ensure you have a good backup before you start. And you have to be 
“slightly comfortable “ in using Terminal for parts of this.
https://www.boxaid.com/blog/search-not-working-mac-el-capitan/

But either of those should hopefully get it working for you. (Start with the 
easy ones first, then work your way through to the later ones).

Hope that information helps.
Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 26 Aug 2019, at 8:49 pm, Julie Bedford  wrote:
> 
> Hi Ronni
> 
> Sadly no change.
> 
> Jewels
> 
>> On 26 Aug 2019, at 4:09 PM, Julie Bedford  wrote:
>> 
>> Hi Ronni
>> 
>> Thanks for your prompt reply !
>> 
>> 1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
>> already selected as ‘in box’
>> 
>> 2. Mail already includes bin, junk etc
>> 
>> 3. I have synchronised, as suggested
>> 
>> 4. Spotlight suggestions was ticked already.
>> 
>> When I put a name in the search box in mail, it appears to only search ‘mail 
>> boxes’ and not the in box.  When I click the magnifying glass in the mail 
>> search bar, it comes up with ‘mailboxes’ as the only option.  Mail has 
>> worked perfectly for years but not now.
>> 
>> I’ll do a shut down and see if mail updates.  I’ll get back to you either 
>> way.
>> 
>> Many thanks
>> 
>> Jewels
>> 
>>> On 26 Aug 2019, at 3:12 PM, Ronni Brown  wrote:
>>> 
>>> Hi Jewels, 
>>> 
>>> • If a specific mailbox is selected in the Favourites bar, Mail 
>>> searches only that mailbox. To search all mailboxes instead, click All.
>>> • Mail may not be looking in the Bin or Junk mailboxes, or searching 
>>> encrypted messages. To include them when searching all mailboxes, choose 
>>> Mail > Preferences, click General, then select the options.
>>> • You may need to sync the mailboxes on your Mac with those on the mail 
>>> server. Choose Mailbox > Synchronise > [account].
>>> • The Mail folder (located in your home Library folder) may be excluded 
>>> from Spotlight searching. To check, choose Apple menu  > System 
>>> Preferences, click Spotlight, then click Privacy.
>>> Kind Regards,
>>>   Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 26 Aug 2019, at 3:06 pm, Stephen Chape  wrote:
>>> 
 Hi Jewels.
 
 In Mail got to Preferences/Accounts/Mailbox Behaviours
 That should at least resolve the “Mail Deleting” issue.
 
> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
> 
> 
> Hi All,
> 
> I’m having a very frustrating time with my MacPro running El Capitan 
> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
> sent and received in the search bar.  I work from home and daily need to 
> locate older received / sent emails.  As you can imagine, it literally 
> takes me hours to locate a particular email.
> 
> I also have an imac running Mojave - the mail used to operate just fine 
> until recently and now it deletes all incoming and outgoing emails approx 
> a month old. 
> 
> Would be grateful if anyone can give me direction.
> 
> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
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> 
 
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
 -- The 

Re: MAIL PROBLEMS

[Julie Bedford]

Hi Ronni

Sadly no change.

Jewels

> On 26 Aug 2019, at 4:09 PM, Julie Bedford  wrote:
> 
> Hi Ronni
> 
> Thanks for your prompt reply !
> 
> 1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
> already selected as ‘in box’
> 
> 2. Mail already includes bin, junk etc
> 
> 3. I have synchronised, as suggested
> 
> 4. Spotlight suggestions was ticked already.
> 
> When I put a name in the search box in mail, it appears to only search ‘mail 
> boxes’ and not the in box.  When I click the magnifying glass in the mail 
> search bar, it comes up with ‘mailboxes’ as the only option.  Mail has worked 
> perfectly for years but not now.
> 
> I’ll do a shut down and see if mail updates.  I’ll get back to you either way.
> 
> Many thanks
> 
> Jewels
> 
>> On 26 Aug 2019, at 3:12 PM, Ronni Brown > > wrote:
>> 
>> Hi Jewels, 
>> 
>> If a specific mailbox 
>> 
>>  is selected in the Favourites bar 
>> ,
>>  Mail searches only that mailbox. To search all mailboxes instead, click All.
>> Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
>> messages. To include them when searching all mailboxes, choose Mail > 
>> Preferences, click General, then select the options.
>> You may need to sync the mailboxes on your Mac with those on the mail server 
>> .
>>  Choose Mailbox > Synchronise > [account].
>> The Mail folder (located in your home Library folder) may be excluded from 
>> Spotlight searching. To check, choose Apple menu  > System Preferences, 
>> click Spotlight, then click Privacy.
>> Kind Regards,
>>   Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 26 Aug 2019, at 3:06 pm, Stephen Chape > > wrote:
>> 
>>> Hi Jewels.
>>> 
>>> In Mail got to Preferences/Accounts/Mailbox Behaviours
>>> That should at least resolve the “Mail Deleting” issue.
>>> 
 On 26 Aug 2019, at 2:59 pm, Julie Bedford >>> > wrote:
 
 
 Hi All,
 
 I’m having a very frustrating time with my MacPro running El Capitan 
 10.11.16.  About 2 months ago, I found I was unable to search for emails 
 sent and received in the search bar.  I work from home and daily need to 
 locate older received / sent emails.  As you can imagine, it literally 
 takes me hours to locate a particular email.
 
 I also have an imac running Mojave - the mail used to operate just fine 
 until recently and now it deletes all incoming and outgoing emails approx 
 a month old. 
 
 Would be grateful if anyone can give me direction.
 
 Jewels
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> -- The WA Macintosh User Group Mailing List --
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>> > >
> 

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Re: MAIL PROBLEMS

[Julie Bedford]

Hi Stephen,

You have solved the puzzle on the iMac/Mojave for me.  Thank you so much.  I’ll 
remember that tip !

Cheers
Jewels

> On 26 Aug 2019, at 3:06 PM, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> In Mail got to Preferences/Accounts/Mailbox Behaviours
> That should at least resolve the “Mail Deleting” issue.
> 
>> On 26 Aug 2019, at 2:59 pm, Julie Bedford > > wrote:
>> 
>> 
>> Hi All,
>> 
>> I’m having a very frustrating time with my MacPro running El Capitan 
>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>> sent and received in the search bar.  I work from home and daily need to 
>> locate older received / sent emails.  As you can imagine, it literally takes 
>> me hours to locate a particular email.
>> 
>> I also have an imac running Mojave - the mail used to operate just fine 
>> until recently and now it deletes all incoming and outgoing emails approx a 
>> month old. 
>> 
>> Would be grateful if anyone can give me direction.
>> 
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> 

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Re: MAIL PROBLEMS

[Julie Bedford]

Hi Ronni

Thanks for your prompt reply !

1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
already selected as ‘in box’

2. Mail already includes bin, junk etc

3. I have synchronised, as suggested

4. Spotlight suggestions was ticked already.

When I put a name in the search box in mail, it appears to only search ‘mail 
boxes’ and not the in box.  When I click the magnifying glass in the mail 
search bar, it comes up with ‘mailboxes’ as the only option.  Mail has worked 
perfectly for years but not now.

I’ll do a shut down and see if mail updates.  I’ll get back to you either way.

Many thanks

Jewels

> On 26 Aug 2019, at 3:12 PM, Ronni Brown  wrote:
> 
> Hi Jewels, 
> 
> If a specific mailbox 
> 
>  is selected in the Favourites bar 
> ,
>  Mail searches only that mailbox. To search all mailboxes instead, click All.
> Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
> messages. To include them when searching all mailboxes, choose Mail > 
> Preferences, click General, then select the options.
> You may need to sync the mailboxes on your Mac with those on the mail server 
> .
>  Choose Mailbox > Synchronise > [account].
> The Mail folder (located in your home Library folder) may be excluded from 
> Spotlight searching. To check, choose Apple menu  > System Preferences, click 
> Spotlight, then click Privacy.
> Kind Regards,
>   Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 26 Aug 2019, at 3:06 pm, Stephen Chape  > wrote:
> 
>> Hi Jewels.
>> 
>> In Mail got to Preferences/Accounts/Mailbox Behaviours
>> That should at least resolve the “Mail Deleting” issue.
>> 
>>> On 26 Aug 2019, at 2:59 pm, Julie Bedford >> > wrote:
>>> 
>>> 
>>> Hi All,
>>> 
>>> I’m having a very frustrating time with my MacPro running El Capitan 
>>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>>> sent and received in the search bar.  I work from home and daily need to 
>>> locate older received / sent emails.  As you can imagine, it literally 
>>> takes me hours to locate a particular email.
>>> 
>>> I also have an imac running Mojave - the mail used to operate just fine 
>>> until recently and now it deletes all incoming and outgoing emails approx a 
>>> month old. 
>>> 
>>> Would be grateful if anyone can give me direction.
>>> 
>>> Jewels
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Re: MAIL PROBLEMS

[Ronni Brown]

Hi Jewels, 

If a specific mailbox is selected in the Favourites bar, Mail searches only 
that mailbox. To search all mailboxes instead, click All.
Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
messages. To include them when searching all mailboxes, choose Mail > 
Preferences, click General, then select the options.
You may need to sync the mailboxes on your Mac with those on the mail server. 
Choose Mailbox > Synchronise > [account].
The Mail folder (located in your home Library folder) may be excluded from 
Spotlight searching. To check, choose Apple menu  > System Preferences, click 
Spotlight, then click Privacy.
Kind Regards,
  Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Aug 2019, at 3:06 pm, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> In Mail got to Preferences/Accounts/Mailbox Behaviours
> That should at least resolve the “Mail Deleting” issue.
> 
>> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
>> 
>> 
>> Hi All,
>> 
>> I’m having a very frustrating time with my MacPro running El Capitan 
>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>> sent and received in the search bar.  I work from home and daily need to 
>> locate older received / sent emails.  As you can imagine, it literally takes 
>> me hours to locate a particular email.
>> 
>> I also have an imac running Mojave - the mail used to operate just fine 
>> until recently and now it deletes all incoming and outgoing emails approx a 
>> month old. 
>> 
>> Would be grateful if anyone can give me direction.
>> 
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
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>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: MAIL PROBLEMS

[Stephen Chape]

Hi Jewels.

In Mail got to Preferences/Accounts/Mailbox Behaviours
That should at least resolve the “Mail Deleting” issue.

> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
> 
> 
> Hi All,
> 
> I’m having a very frustrating time with my MacPro running El Capitan 
> 10.11.16.  About 2 months ago, I found I was unable to search for emails sent 
> and received in the search bar.  I work from home and daily need to locate 
> older received / sent emails.  As you can imagine, it literally takes me 
> hours to locate a particular email.
> 
> I also have an imac running Mojave - the mail used to operate just fine until 
> recently and now it deletes all incoming and outgoing emails approx a month 
> old. 
> 
> Would be grateful if anyone can give me direction.
> 
> Jewels
> 
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> 


Regards,
Stephen Chape






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MAIL PROBLEMS

[Julie Bedford]

Hi All,

I’m having a very frustrating time with my MacPro running El Capitan 10.11.16.  
About 2 months ago, I found I was unable to search for emails sent and received 
in the search bar.  I work from home and daily need to locate older received / 
sent emails.  As you can imagine, it literally takes me hours to locate a 
particular email.

I also have an imac running Mojave - the mail used to operate just fine until 
recently and now it deletes all incoming and outgoing emails approx a month 
old. 

Would be grateful if anyone can give me direction.

Jewels
 
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Re: Problems moving iTunes Music to external drive

[Alan Smith]

An update - and closure.

Not just a wrong turn, but off the track and in a ravine.  Needed to take 
several steps back and start again.

My main error: Last night I updated my music files and made the two iMacs 
identical for content. In my excitement I got up very early this morning to 
copy the content to the Mac Mini external drive.  But I forgot to actually copy 
the complete iTunes structure with library database so just had a copy of the 
songs. Of course the Mini library could not associate properly with the files.  
 Second error and learning: Restoring from Time Machine with recent data also 
resulted in missing files and corrupt links for TV and Movies.  Reason was that 
the external drive with movies was excluded from TM backup.

I have just copied the complete iTunes file structure from an iMac to the Mini. 
 Music and playlists are now ok.  Purchased TV and Movies are all in  “download 
ready” status and appear to be ok.  This was fortunate because the Mini SSD 
would be bang full with both movies and music on the internal SSD.  I can copy 
movies from their external drive source manually when needed.  And Apple TV is 
good too with limited choice of shows.

Now to get the music to the external drive and initiate Home Sharing or its 
modern equivalent. But not at 4am tomorrow.

Wamug school teacher members may say that education is fun, but this set of 
learnings has been painful.

Cheers
Alan


> On 3 May 2019, at 11:35 am, Alan Smith  wrote:
> 
> I took a wrong turn somewhere in moving my music from an old iMac computer to 
> an external drive attached to a Mac Mini.  Any directions to get back on 
> track would be very welcome.
> 
> The iTunes app does not display any songs, only a list of purchased items 
> available for download.   Further, the links to some Movies and TV Shows have 
> been lost and some metadata of individual files corrupted.  A new library 
> database was created automatically during my work.  Trash was emptied during 
> the exercise.
> 
> iTunes and the Mac Mini, with Films on the external drive, has been fault 
> free for over 12 months.  I decided to move my music collection across to 
> make the Mini a full media server.   The eventual aim was to maintain a 
> single music database and invoke Home Sharing for music access on two local 
> iMacs.   But…
> 
> I have Time Machine and Super Duper backups if they would be helpful in 
> fixing my mess.
> 
> Mac Mini is late 2014 model with 256GB SSD.  MacOS is High Sierra 10.13.6 and 
> iTunes is ver 12.8.2.3
> 
> Regards
> Alan
> 
> 
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Problems moving iTunes Music to external drive

[Alan Smith]

I took a wrong turn somewhere in moving my music from an old iMac computer to 
an external drive attached to a Mac Mini.  Any directions to get back on track 
would be very welcome.

The iTunes app does not display any songs, only a list of purchased items 
available for download.   Further, the links to some Movies and TV Shows have 
been lost and some metadata of individual files corrupted.  A new library 
database was created automatically during my work.  Trash was emptied during 
the exercise.

iTunes and the Mac Mini, with Films on the external drive, has been fault free 
for over 12 months.  I decided to move my music collection across to make the 
Mini a full media server.   The eventual aim was to maintain a single music 
database and invoke Home Sharing for music access on two local iMacs.   But…

I have Time Machine and Super Duper backups if they would be helpful in fixing 
my mess.

Mac Mini is late 2014 model with 256GB SSD.  MacOS is High Sierra 10.13.6 and 
iTunes is ver 12.8.2.3

Regards
Alan


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Re: External HD (Time Machine and Drive 2) problems

[Marlene Oostryck]

Hello All,

Many thanks for all your suggestions to overcome my HD/Time Machine problems.
Your suggestions are all filed and hopefully I won’t have to access them in the 
future.

All is well! Wizard Daniel K has been and magic has happened!
My iMac is happy and working well and a new, tiny HD has replaced my old, 
clunky 4TB drive.
My Time Machine is now up to date and all is functioning as it should.

Looking forward to trouble free computing.

Regards

Marlene Oostryck

> On 22 Feb 2019, at 11:38 am, kal...@iinet.net.au wrote:
> 
> Marlene,
> 
> Zapping the pram is an easy, safe mixup move.
> 
> Startup holding the Apple, option and P & R keys.  Hold them until you hear 
> the startup chime three time before letting the keys go.
> 
> Kevin
> 
> 
>> On 21 Feb 2019, at 3:30 pm, Marlene Oostryck > <mailto:oostr...@optusnet.com.au>> wrote:
>> 
>> Hello Phillipe and Stephen,
>> 
>> Thank you for your suggestions.
>> Apologies for my slow response but a busy life had overtaken me!
>> 
>> Stephen C - Yes, I do turn my iMac off periodically, but also often just put 
>> it to sleep.
>> Turning off/on had no impact on my HD problem.
>> 
>> Phillipe C - I didn’t have the confidence to try your suggestion and being 
>> so busy and needing access to my computer did not wish to possibly mess 
>> things up any more.
>> 
>> Daniel K (off List) also suggested some action but no successful outcome.
>> Expert Daniel K to the rescue on Tues 26/2 - will let you know how the 
>> problem was resolved to be of help to other members.
>> 
>> Regards
>> Marlene Oostryck
>> 
>>> On 1 Feb 2019, at 11:54 pm, Philippe Chaperon >> <mailto:laut...@bigpond.com>> wrote:
>>> 
>>> Hi Marlene, 
>>> 
>>> Until the experts confirm otherwise, can you try resetting your NVRAM or 
>>> PRAM. I have had the same problem on my 27” iMac on 2 occasions and did the 
>>> reset as advised by Daniel and the drives appeared back on the Desktop. 
>>> 
>>> Refer to:  https://support.apple.com/en-us/HT204063 
>>> <https://support.apple.com/en-us/HT204063>
>>> 
>>> Hope this solves your problem, but please let the group know one way or the 
>>> other as your solution could be different. 
>>> 
>>> Best regards and good luck, 
>>> 
>>> Philippe C. 
>>> 
>>> 
>>> On 1 Feb 2019, at 4:35 pm, Marlene Oostryck >> <mailto:oostr...@optusnet.com.au>> wrote:
>>> 
>>> Hello All,
>>> 
>>> iMac 27”, Hi Sierra 10.13.6
>>> 
>>> 1. Back Up Time Machine - “My Book” - My Book Studio 11 - 4TB - permanently 
>>> connected
>>> Message -  1.91TB of 4TB available
>>>Couldn’t complete the backup to “My Book”
>>>Last successful backup 10/1/19 (back-up 1/9/11 - 
>>> 10/1/19)
>>>  
>>> 2. WD Backup Drive 2
>>> Message -  1.34TB of 2Tb available
>>>Backups 10/10/18 - 1/11/18 - (planned for monthly 
>>> backup- away on holidays from 1/11/18 so this HD was disconnected then).
>>> 
>>> 
>>> No HD icons are showing on Desktop in Finder.
>>> All of the above were installed by Daniel Kerr - My Book installed 1/9/11 - 
>>> Drive 2 installed on 10/10/18
>>> The “My Book” HD unit is continually flashing. 
>>> 
>>> Have done a Google search re this problem but not sure how to proceed to 
>>> get Time Machine showing up on my desktop again and get it functioning as 
>>> before.
>>> 
>>> Any suggestions would be appreciated.
>>> 
>>> Regards
>>> Marlene Oostryck
>>> 
>>> Mob: 0401 416 955
>>> oostr...@optusnet.com.au <mailto:oostr...@optusnet.com.au>
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives 

Re: External HD (Time Machine and Drive 2) problems

[kalock]

Marlene,

Zapping the pram is an easy, safe mixup move.

Startup holding the Apple, option and P & R keys.  Hold them until you hear the 
startup chime three time before letting the keys go.

Kevin


> On 21 Feb 2019, at 3:30 pm, Marlene Oostryck  wrote:
> 
> Hello Phillipe and Stephen,
> 
> Thank you for your suggestions.
> Apologies for my slow response but a busy life had overtaken me!
> 
> Stephen C - Yes, I do turn my iMac off periodically, but also often just put 
> it to sleep.
> Turning off/on had no impact on my HD problem.
> 
> Phillipe C - I didn’t have the confidence to try your suggestion and being so 
> busy and needing access to my computer did not wish to possibly mess things 
> up any more.
> 
> Daniel K (off List) also suggested some action but no successful outcome.
> Expert Daniel K to the rescue on Tues 26/2 - will let you know how the 
> problem was resolved to be of help to other members.
> 
> Regards
> Marlene Oostryck
> 
>> On 1 Feb 2019, at 11:54 pm, Philippe Chaperon > > wrote:
>> 
>> Hi Marlene, 
>> 
>> Until the experts confirm otherwise, can you try resetting your NVRAM or 
>> PRAM. I have had the same problem on my 27” iMac on 2 occasions and did the 
>> reset as advised by Daniel and the drives appeared back on the Desktop. 
>> 
>> Refer to:  https://support.apple.com/en-us/HT204063 
>> 
>> 
>> Hope this solves your problem, but please let the group know one way or the 
>> other as your solution could be different. 
>> 
>> Best regards and good luck, 
>> 
>> Philippe C. 
>> 
>> 
>> On 1 Feb 2019, at 4:35 pm, Marlene Oostryck > > wrote:
>> 
>> Hello All,
>> 
>> iMac 27”, Hi Sierra 10.13.6
>> 
>> 1. Back Up Time Machine - “My Book” - My Book Studio 11 - 4TB - permanently 
>> connected
>> Message -  1.91TB of 4TB available
>> Couldn’t complete the backup to “My Book”
>>Last successful backup 10/1/19 (back-up 1/9/11 - 
>> 10/1/19)
>>  
>> 2. WD Backup Drive 2
>> Message -  1.34TB of 2Tb available
>>Backups 10/10/18 - 1/11/18 - (planned for monthly 
>> backup- away on holidays from 1/11/18 so this HD was disconnected then).
>> 
>> 
>> No HD icons are showing on Desktop in Finder.
>> All of the above were installed by Daniel Kerr - My Book installed 1/9/11 - 
>> Drive 2 installed on 10/10/18
>> The “My Book” HD unit is continually flashing. 
>> 
>> Have done a Google search re this problem but not sure how to proceed to get 
>> Time Machine showing up on my desktop again and get it functioning as before.
>> 
>> Any suggestions would be appreciated.
>> 
>> Regards
>> Marlene Oostryck
>> 
>> Mob: 0401 416 955
>> oostr...@optusnet.com.au 
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> > >
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Re: External HD (Time Machine and Drive 2) problems

[Marlene Oostryck]

Hello Phillipe and Stephen,

Thank you for your suggestions.
Apologies for my slow response but a busy life had overtaken me!

Stephen C - Yes, I do turn my iMac off periodically, but also often just put it 
to sleep.
Turning off/on had no impact on my HD problem.

Phillipe C - I didn’t have the confidence to try your suggestion and being so 
busy and needing access to my computer did not wish to possibly mess things up 
any more.

Daniel K (off List) also suggested some action but no successful outcome.
Expert Daniel K to the rescue on Tues 26/2 - will let you know how the problem 
was resolved to be of help to other members.

Regards
Marlene Oostryck

> On 1 Feb 2019, at 11:54 pm, Philippe Chaperon  wrote:
> 
> Hi Marlene, 
> 
> Until the experts confirm otherwise, can you try resetting your NVRAM or 
> PRAM. I have had the same problem on my 27” iMac on 2 occasions and did the 
> reset as advised by Daniel and the drives appeared back on the Desktop. 
> 
> Refer to:  https://support.apple.com/en-us/HT204063 
> 
> 
> Hope this solves your problem, but please let the group know one way or the 
> other as your solution could be different. 
> 
> Best regards and good luck, 
> 
> Philippe C. 
> 
> 
> On 1 Feb 2019, at 4:35 pm, Marlene Oostryck  > wrote:
> 
> Hello All,
> 
> iMac 27”, Hi Sierra 10.13.6
> 
> 1. Back Up Time Machine - “My Book” - My Book Studio 11 - 4TB - permanently 
> connected
> Message -  1.91TB of 4TB available
>  Couldn’t complete the backup to “My Book”
>Last successful backup 10/1/19 (back-up 1/9/11 - 
> 10/1/19)
>  
> 2. WD Backup Drive 2
> Message -  1.34TB of 2Tb available
>Backups 10/10/18 - 1/11/18 - (planned for monthly 
> backup- away on holidays from 1/11/18 so this HD was disconnected then).
> 
> 
> No HD icons are showing on Desktop in Finder.
> All of the above were installed by Daniel Kerr - My Book installed 1/9/11 - 
> Drive 2 installed on 10/10/18
> The “My Book” HD unit is continually flashing. 
> 
> Have done a Google search re this problem but not sure how to proceed to get 
> Time Machine showing up on my desktop again and get it functioning as before.
> 
> Any suggestions would be appreciated.
> 
> Regards
> Marlene Oostryck
> 
> Mob: 0401 416 955
> oostr...@optusnet.com.au 
> 
> 
> 
> 
> 
> 
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Re: External HD (Time Machine and Drive 2) problems

[Stephen Chape]

Hi Marlene.
Do you leave your iMac on all the time ?

I turn mine off every night and restart each morning.
And on some occasions my Time Machine does not mount on Desktop.

However if I restart my iMac it will then mount.

> On 1 Feb 2019, at 11:54 pm, Philippe Chaperon  wrote:
> 
> 
> 
> 
> 
> Hi Marlene, 
> 
> Until the experts confirm otherwise, can you try resetting your NVRAM or 
> PRAM. I have had the same problem on my 27” iMac on 2 occasions and did the 
> reset as advised by Daniel and the drives appeared back on the Desktop. 
> 
> Refer to:  https://support.apple.com/en-us/HT204063 
> 
> 
> Hope this solves your problem, but please let the group know one way or the 
> other as your solution could be different. 
> 
> Best regards and good luck, 
> 
> Philippe C. 
> 
> 
> On 1 Feb 2019, at 4:35 pm, Marlene Oostryck  > wrote:
> 
> Hello All,
> 
> iMac 27”, Hi Sierra 10.13.6
> 
> 1. Back Up Time Machine - “My Book” - My Book Studio 11 - 4TB - permanently 
> connected
> Message -  1.91TB of 4TB available
>  Couldn’t complete the backup to “My Book”
>Last successful backup 10/1/19 (back-up 1/9/11 - 
> 10/1/19)
>  
> 2. WD Backup Drive 2
> Message -  1.34TB of 2Tb available
>Backups 10/10/18 - 1/11/18 - (planned for monthly 
> backup- away on holidays from 1/11/18 so this HD was disconnected then).
> 
> 
> No HD icons are showing on Desktop in Finder.
> All of the above were installed by Daniel Kerr - My Book installed 1/9/11 - 
> Drive 2 installed on 10/10/18
> The “My Book” HD unit is continually flashing. 
> 
> Have done a Google search re this problem but not sure how to proceed to get 
> Time Machine showing up on my desktop again and get it functioning as before.
> 
> Any suggestions would be appreciated.
> 
> Regards
> Marlene Oostryck
> 
> Mob: 0401 416 955
> oostr...@optusnet.com.au 
> 
> 
> 
> 
> 
> 
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Regards,
Stephen Chape






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Re: External HD (Time Machine and Drive 2) problems

[Philippe Chaperon]

Hi Marlene, 

Until the experts confirm otherwise, can you try resetting your NVRAM or PRAM. 
I have had the same problem on my 27” iMac on 2 occasions and did the reset as 
advised by Daniel and the drives appeared back on the Desktop. 

Refer to:  https://support.apple.com/en-us/HT204063 


Hope this solves your problem, but please let the group know one way or the 
other as your solution could be different. 

Best regards and good luck, 

Philippe C. 


On 1 Feb 2019, at 4:35 pm, Marlene Oostryck mailto:oostr...@optusnet.com.au>> wrote:

Hello All,

iMac 27”, Hi Sierra 10.13.6

1. Back Up Time Machine - “My Book” - My Book Studio 11 - 4TB - permanently 
connected
Message -  1.91TB of 4TB available
   Couldn’t complete the backup to “My Book”
   Last successful backup 10/1/19 (back-up 1/9/11 - 10/1/19)
 
2. WD Backup Drive 2
Message -  1.34TB of 2Tb available
   Backups 10/10/18 - 1/11/18 - (planned for monthly 
backup- away on holidays from 1/11/18 so this HD was disconnected then).


No HD icons are showing on Desktop in Finder.
All of the above were installed by Daniel Kerr - My Book installed 1/9/11 - 
Drive 2 installed on 10/10/18
The “My Book” HD unit is continually flashing. 

Have done a Google search re this problem but not sure how to proceed to get 
Time Machine showing up on my desktop again and get it functioning as before.

Any suggestions would be appreciated.

Regards
Marlene Oostryck

Mob: 0401 416 955
oostr...@optusnet.com.au 






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-- The WA Macintosh User Group Mailing List --
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Settings & Unsubscribe - 

External HD (Time Machine and Drive 2) problems

[Marlene Oostryck]

Hello All,

iMac 27”, Hi Sierra 10.13.6

1. Back Up Time Machine - “My Book” - My Book Studio 11 - 4TB - permanently 
connected
Message -  1.91TB of 4TB available
   Couldn’t complete the backup to “My Book”
   Last successful backup 10/1/19 (back-up 1/9/11 - 10/1/19)
 
2. WD Backup Drive 2
Message -  1.34TB of 2Tb available
   Backups 10/10/18 - 1/11/18 - (planned for monthly 
backup- away on holidays from 1/11/18 so this HD was disconnected then).


No HD icons are showing on Desktop in Finder.
All of the above were installed by Daniel Kerr - My Book installed 1/9/11 - 
Drive 2 installed on 10/10/18
The “My Book” HD unit is continually flashing. 

Have done a Google search re this problem but not sure how to proceed to get 
Time Machine showing up on my desktop again and get it functioning as before.

Any suggestions would be appreciated.

Regards
Marlene Oostryck

Mob: 0401 416 955
oostr...@optusnet.com.au






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Re: password problems

[Stephen Chape]

Hi Pat.

Have you checked all your devices ?
Because it will arrive on a different device to the one you are logged onto.
Apple send it to one of your other devices to make sure it really is you.
How did Apples message say it would be sent? SMS, iMessage, eMail ?

Also I am not sure what you mean by “the iPhone App” ?
All the little squares that you tap to open on your iPhone are “iPhone Apps”.
Which App are you referring to ?


> On 20 Dec 2018, at 4:57 pm, Susan Hastings  wrote:
> 
> It should arrive as a text, according to Apple Help.
> 
> Sent from my iPhone
> 
> On 20 Dec 2018, at 4:53 pm, Susan Hastings  > wrote:
> 
>> They arrive on different device than the one where you are logging in. As 
>> you’ve said you only have one Apple ID that you are using for all of your 
>> devices its difficult to know what is happening without being there.
>> 
>> Sent from my iPhone
>> 
>> On 20 Dec 2018, at 4:30 pm, Stephen Chape > > wrote:
>> 
>>> Hello Pat.
>>> I think they email them to you.
>>> 
 On 20 Dec 2018, at 2:21 pm, Patricia Scott >>> > wrote:
 
 I almost have things sorted out. Apple is chasing me with verification 
 codes but I just don’t know where to find them. They are not in iMessages 
 or on the iPhone app. They have been sent several times.
 
 Where else should I look?
 
 Pat
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






-- The WA Macintosh User Group Mailing List --
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Re: password problems

[Susan Hastings]

It should arrive as a text, according to Apple Help.

Sent from my iPhone

> On 20 Dec 2018, at 4:53 pm, Susan Hastings  wrote:
> 
> They arrive on different device than the one where you are logging in. As 
> you’ve said you only have one Apple ID that you are using for all of your 
> devices its difficult to know what is happening without being there.
> 
> Sent from my iPhone
> 
>> On 20 Dec 2018, at 4:30 pm, Stephen Chape  wrote:
>> 
>> Hello Pat.
>> I think they email them to you.
>> 
>>> On 20 Dec 2018, at 2:21 pm, Patricia Scott  wrote:
>>> 
>>> I almost have things sorted out. Apple is chasing me with verification 
>>> codes but I just don’t know where to find them. They are not in iMessages 
>>> or on the iPhone app. They have been sent several times.
>>> 
>>> Where else should I look?
>>> 
>>> Pat
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: password problems

[Susan Hastings]

They arrive on different device than the one where you are logging in. As 
you’ve said you only have one Apple ID that you are using for all of your 
devices its difficult to know what is happening without being there.

Sent from my iPhone

> On 20 Dec 2018, at 4:30 pm, Stephen Chape  wrote:
> 
> Hello Pat.
> I think they email them to you.
> 
>> On 20 Dec 2018, at 2:21 pm, Patricia Scott  wrote:
>> 
>> I almost have things sorted out. Apple is chasing me with verification codes 
>> but I just don’t know where to find them. They are not in iMessages or on 
>> the iPhone app. They have been sent several times.
>> 
>> Where else should I look?
>> 
>> Pat
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: password problems

[Stephen Chape]

Hello Pat.
I think they email them to you.

> On 20 Dec 2018, at 2:21 pm, Patricia Scott  wrote:
> 
> I almost have things sorted out. Apple is chasing me with verification codes 
> but I just don’t know where to find them. They are not in iMessages or on the 
> iPhone app. They have been sent several times.
> 
> Where else should I look?
> 
> Pat
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






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password problems

[Patricia Scott]

I almost have things sorted out. Apple is chasing me with verification codes 
but I just don’t know where to find them. They are not in iMessages or on the 
iPhone app. They have been sent several times.

Where else should I look?

Pat

-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: Still having *** password problems

[Daniel Kerr]

Hi Pat

Did you see my long post to WAMUG I sent (date 03/12/2018 12.31pm) where I 
referred to this about logging in etc.
The section I referred to it was here - 
> Date: 3 December 2018 at 12:29:43 pm AWST
> To: WAMUG 
> Reply-To: wamug@wamug.org.au
> 
> 
> *Generally* (and I use this term lightly) the computer password will be 
> different to the AppleID password. Though,…in some of the later systems, this 
> can be reset by the same AppleID.
> In System Preferences - Users & Groups - “username” (on the left hand side). 
> On the right hand side there is a tick box that says “Allow user to reset 
> password using Apple ID). If this is ticked, then the AppleID can be used to 
> change the computer password. And then (generally) these are one and the same.
> I personally prefer to keep these different, so the computer password is 
> completely different to my AppleID. (for security reasons).

The full post on the WAMUG archives is here - 
https://www.mail-archive.com/wamug@wamug.org.au/msg81942.html

This has information exactly about logging in that perhaps you are referring 
to. 
If it’s still a bit all over the place, perhaps you may be better (as Peter H 
mentioned) getting someone to look at it all for you. So it’s then sorted out 
once and for all.

Kind regards
Daniel

 Sent from my iPhone XS 

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 18 Dec 2018, at 5:47 pm, Pat  wrote:
> 
> Hi, Stephen and Susan,
> 
> I only have one Apple ID account!  Had the same one for years.
> 
> And if you look at all the emails about this topic, it often happens that the 
> Apple ID and passwords for other things get called, generically, passwords. 
> This was something that confused me considerably when I was trying to fix 
> things. That is why some explanations were not understood.
> 
> I still have the same single Apple ID, it was the others, like the PW to put 
> in the start-up window, that got changed. I thought that same PW would work 
> on all the other computer-related stuff, but it seems that has been changed, 
> not for the better.
> 
> Pat
> 
> 
>> On 17 Dec 2018, at 21:33, Susan Hastings  wrote:
>> 
>> Pat, how about taking one of your devices to the Apple Store so that they 
>> can explain the nature of an Apple ID and why having two Apple IDs is an 
>> extremely bad idea and an expensive mistake to make. We don’t seem to be 
>> able to explain it in a way that you can understand.
>> 
>> Cheers, Susan.
>> 
>> Sent from my iPad
>> 
>> On 17 Dec 2018, at 8:06 pm, Tim Law  wrote:
>> 
>>> Pat.
>>> 
>>> Ronni did not say “multiple Apple passwords for different apps bought at 
>>> different times. “. Key word PASSWORD.
>>> 
>>> What she did say is “they have been purchased on the other Apple ID 
>>> account.”  Key word ACCOUNT..
>>> 
>>> REgards
>>> 
>>> Tim
>>> 
>>> Sent from Tim's Retina iPad 2
>>> 
>>> On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
>>> 
 Hey Ronni.
 I am lost for words … literally !
 
> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never 
> heard of multiple Apple passwords for different apps bought at different 
> times. If I had known, I would have kept track of what I bought with 
> which password. It is a very complex matter, and, really, Apple should be 
> the entity to change all the passwords for the customer. It would be easy 
> to set up a program to do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to 
> get them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are 
> signed in, do that…”  How do I know if  I am signed in or out with 
> anything? I’m guessing I must be signed out to everything, but I don’t 
> know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
> the meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 
> 
> 
> 
>> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
>> 
>> Hi Pat,
>> 
>> It’s not Apple stuffing you around.
>> When you changed your Apple ID password, 

Re: Still having *** password problems

[Tim Law]

Pat for convenience it is not unreasonable to use your Apple ID and password as 
your computer login name and password, (not wise for security)  but in my 
memory of using Apple products since 1987, I cannot recall Apple ever calling 
them the same thing. They have always been different things. 

One of the reasons you might find the WAMUG contributors to be pedantic about 
stuff is to overcome the exact problem you are describing of people being 
unclear and using general phrases to describe things that should have their own 
specific name. 

Regards

Tim



> On 18 Dec 2018, at 5:47 pm, Pat  wrote:
> 
> Hi, Stephen and Susan,
> 
> I only have one Apple ID account!  Had the same one for years.
> 
> And if you look at all the emails about this topic, it often happens that the 
> Apple ID and passwords for other things get called, generically, passwords. 
> This was something that confused me considerably when I was trying to fix 
> things. That is why some explanations were not understood.
> 
> I still have the same single Apple ID, it was the others, like the PW to put 
> in the start-up window, that got changed. I thought that same PW would work 
> on all the other computer-related stuff, but it seems that has been changed, 
> not for the better.
> 
> Pat
> 
> 
>> On 17 Dec 2018, at 21:33, Susan Hastings > > wrote:
>> 
>> Pat, how about taking one of your devices to the Apple Store so that they 
>> can explain the nature of an Apple ID and why having two Apple IDs is an 
>> extremely bad idea and an expensive mistake to make. We don’t seem to be 
>> able to explain it in a way that you can understand.
>> 
>> Cheers, Susan.
>> 
>> Sent from my iPad
>> 
>> On 17 Dec 2018, at 8:06 pm, Tim Law > > wrote:
>> 
>>> Pat.
>>> 
>>> Ronni did not say “multiple Apple passwords for different apps bought at 
>>> different times. “. Key word PASSWORD.
>>> 
>>> What she did say is “they have been purchased on the other Apple ID 
>>> account.”  Key word ACCOUNT..
>>> 
>>> REgards
>>> 
>>> Tim
>>> 
>>> Sent from Tim's Retina iPad 2
>>> 
>>> On 17 Dec 2018, at 6:58 pm, Stephen Chape >> > wrote:
>>> 
 Hey Ronni.
 I am lost for words … literally !
 
> On 17 Dec 2018, at 5:48 pm, Pat  > wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never 
> heard of multiple Apple passwords for different apps bought at different 
> times. If I had known, I would have kept track of what I bought with 
> which password. It is a very complex matter, and, really, Apple should be 
> the entity to change all the passwords for the customer. It would be easy 
> to set up a program to do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to 
> get them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are 
> signed in, do that…”  How do I know if  I am signed in or out with 
> anything? I’m guessing I must be signed out to everything, but I don’t 
> know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
> the meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 
> 
> 
> 
>> On 16 Dec 2018, at 12:06, Ronni Brown > > wrote:
>> 
>> Hi Pat,
>> 
>> It’s not Apple stuffing you around.
>> When you changed your Apple ID password, I suspect you didn’t follow the 
>> instructions to update your Apple ID on all your devices & Mac.
>> 
>> After you change your Apple ID or password, you normally need to update 
>> your sign-in information with any Apple services that you're using.
>> 
>> What to do after you change your Apple ID or password
>> https://support.apple.com/en-au/HT204071 
>> 
>> 
>> If it's asking for a different Apple ID to update an app or apps, then 
>> they have been purchased on the other Apple ID account.
>> You can't change the Apple ID that an app has been purchased with. 
>> Instead, delete the app from the device and purchase it again with the 
>> Apple ID that you want the app registered to.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines - 

Re: Still having *** password problems

[Susan Hastings]

Hi Pat, so sounds like you have one Apple ID with one password for that ID. It 
will work for the App Store and iTunes music store and Apple iCloud. The Apple 
ID could also be called a ‘username’.

To sign into your computer is a different username and password, which we 
assume you have set up for yourself. That is in no way related to your Apple ID 
and password.

I’m not sure what you mean by ‘all other stuff’. For example, I have a Google 
account which has its own unique username and password. Office 365 has its own 
username and password. Adobe Lightroom has its own username and password. Is 
this what you mean?

Cheers, Susan.

Sent from my iPad

> On 18 Dec 2018, at 5:47 pm, Pat  wrote:
> 
> Hi, Stephen and Susan,
> 
> I only have one Apple ID account!  Had the same one for years.
> 
> And if you look at all the emails about this topic, it often happens that the 
> Apple ID and passwords for other things get called, generically, passwords. 
> This was something that confused me considerably when I was trying to fix 
> things. That is why some explanations were not understood.
> 
> I still have the same single Apple ID, it was the others, like the PW to put 
> in the start-up window, that got changed. I thought that same PW would work 
> on all the other computer-related stuff, but it seems that has been changed, 
> not for the better.
> 
> Pat
> 
> 
>> On 17 Dec 2018, at 21:33, Susan Hastings  wrote:
>> 
>> Pat, how about taking one of your devices to the Apple Store so that they 
>> can explain the nature of an Apple ID and why having two Apple IDs is an 
>> extremely bad idea and an expensive mistake to make. We don’t seem to be 
>> able to explain it in a way that you can understand.
>> 
>> Cheers, Susan.
>> 
>> Sent from my iPad
>> 
>>> On 17 Dec 2018, at 8:06 pm, Tim Law  wrote:
>>> 
>>> Pat.
>>> 
>>> Ronni did not say “multiple Apple passwords for different apps bought at 
>>> different times. “. Key word PASSWORD.
>>> 
>>> What she did say is “they have been purchased on the other Apple ID 
>>> account.”  Key word ACCOUNT..
>>> 
>>> REgards
>>> 
>>> Tim
>>> 
>>> Sent from Tim's Retina iPad 2
>>> 
 On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
 
 Hey Ronni.
 I am lost for words … literally !
 
> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never 
> heard of multiple Apple passwords for different apps bought at different 
> times. If I had known, I would have kept track of what I bought with 
> which password. It is a very complex matter, and, really, Apple should be 
> the entity to change all the passwords for the customer. It would be easy 
> to set up a program to do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to 
> get them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are 
> signed in, do that…”  How do I know if  I am signed in or out with 
> anything? I’m guessing I must be signed out to everything, but I don’t 
> know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
> the meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 
> 
> 
> 
>> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
>> 
>> Hi Pat,
>> 
>> It’s not Apple stuffing you around.
>> When you changed your Apple ID password, I suspect you didn’t follow the 
>> instructions to update your Apple ID on all your devices & Mac.
>> 
>> After you change your Apple ID or password, you normally need to update 
>> your sign-in information with any Apple services that you're using.
>> 
>> What to do after you change your Apple ID or password
>> https://support.apple.com/en-au/HT204071
>> 
>> If it's asking for a different Apple ID to update an app or apps, then 
>> they have been purchased on the other Apple ID account.
>> You can't change the Apple ID that an app has been purchased with. 
>> Instead, delete the app from the device and purchase it again with the 
>> Apple ID that you want the app registered to.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 
 Regards,
 Stephen Chape
 
 
 

Re: Still having *** password problems

[Pat]

Hi, Stephen and Susan,

I only have one Apple ID account!  Had the same one for years.

And if you look at all the emails about this topic, it often happens that the 
Apple ID and passwords for other things get called, generically, passwords. 
This was something that confused me considerably when I was trying to fix 
things. That is why some explanations were not understood.

I still have the same single Apple ID, it was the others, like the PW to put in 
the start-up window, that got changed. I thought that same PW would work on all 
the other computer-related stuff, but it seems that has been changed, not for 
the better.

Pat


> On 17 Dec 2018, at 21:33, Susan Hastings  wrote:
> 
> Pat, how about taking one of your devices to the Apple Store so that they can 
> explain the nature of an Apple ID and why having two Apple IDs is an 
> extremely bad idea and an expensive mistake to make. We don’t seem to be able 
> to explain it in a way that you can understand.
> 
> Cheers, Susan.
> 
> Sent from my iPad
> 
> On 17 Dec 2018, at 8:06 pm, Tim Law  > wrote:
> 
>> Pat.
>> 
>> Ronni did not say “multiple Apple passwords for different apps bought at 
>> different times. “. Key word PASSWORD.
>> 
>> What she did say is “they have been purchased on the other Apple ID 
>> account.”  Key word ACCOUNT..
>> 
>> REgards
>> 
>> Tim
>> 
>> Sent from Tim's Retina iPad 2
>> 
>> On 17 Dec 2018, at 6:58 pm, Stephen Chape > > wrote:
>> 
>>> Hey Ronni.
>>> I am lost for words … literally !
>>> 
 On 17 Dec 2018, at 5:48 pm, Pat >>> > wrote:
 
 Thanks, Ronni, 
 
 Apple must have changed its procedures some time back, and I had never 
 heard of multiple Apple passwords for different apps bought at different 
 times. If I had known, I would have kept track of what I bought with which 
 password. It is a very complex matter, and, really, Apple should be the 
 entity to change all the passwords for the customer. It would be easy to 
 set up a program to do it automatically. 
 
 Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
 started with it, but it would not accept either of my 2 most recent 
 passwords. 
 
 If the only option is to throw the old apps out and buy new ones, then I 
 wouldn’t have many left, unless the pay-once protocol would allow me to 
 get them free.
 
 The instructions say, “If you are signed out, do this…  and if you are 
 signed in, do that…”  How do I know if  I am signed in or out with 
 anything? I’m guessing I must be signed out to everything, but I don’t 
 know for sure.
 
 It couldn’t be messier. Apple has lost its pristine halo in my books. In 
 the meantime, I am struggling to get back to my computer work.
 
 Pat
 
 
 
 
 
> On 16 Dec 2018, at 12:06, Ronni Brown  > wrote:
> 
> Hi Pat,
> 
> It’s not Apple stuffing you around.
> When you changed your Apple ID password, I suspect you didn’t follow the 
> instructions to update your Apple ID on all your devices & Mac.
> 
> After you change your Apple ID or password, you normally need to update 
> your sign-in information with any Apple services that you're using.
> 
> What to do after you change your Apple ID or password
> https://support.apple.com/en-au/HT204071 
> 
> 
> If it's asking for a different Apple ID to update an app or apps, then 
> they have been purchased on the other Apple ID account.
> You can't change the Apple ID that an app has been purchased with. 
> Instead, delete the app from the device and purchase it again with the 
> Apple ID that you want the app registered to.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> -- The WA 

Re: Still having *** password problems

[Peter Hinchliffe]

> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never heard 
> of multiple Apple passwords for different apps bought at different times. If 
> I had known, I would have kept track of what I bought with which password. It 
> is a very complex matter, and, really, Apple should be the entity to change 
> all the passwords for the customer. It would be easy to set up a program to 
> do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to get 
> them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are signed 
> in, do that…”  How do I know if  I am signed in or out with anything? I’m 
> guessing I must be signed out to everything, but I don’t know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
> meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 

I don’t know if this will help or not, but I do actually have two Apple IDs, 
the result of a similar experience to yours many years ago. I actually find it 
quite useful to have tow different Apple IDs - I use one for my App and Music 
purchases, and the other for iCloud and all things related to that. I don’t 
find this too onerous to keep track of, and it helps to keep my Apple-related 
activities in neat compartments, but it’s important to note that I use only one 
of the IDs for purchases, and nothing else. Having multiple IDs for either 
compartment would lead to a nightmare situation, similar to where you are, from 
the sound of it. 

See if you can get Apple to help you to consolidate your Apple IDs into a 
single account. the other thing that can lead to disaster is to have multiple 
people using the same Apple ID, unless it’s specifically a shared account, 
something I try to discourage anyway unless it’s absolutely necessary because 
it’s a real challenge to manage properly.

Just remember that any one Apple ID can have only one password - you can’t have 
more than one password for an account.

Hope this helps to shed a little light, but in the long run a chat with someone 
at the Genius Bar will be your best way out of this.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Still having *** password problems

[Susan Hastings]

Pat, how about taking one of your devices to the Apple Store so that they can 
explain the nature of an Apple ID and why having two Apple IDs is an extremely 
bad idea and an expensive mistake to make. We don’t seem to be able to explain 
it in a way that you can understand.

Cheers, Susan.

Sent from my iPad

> On 17 Dec 2018, at 8:06 pm, Tim Law  wrote:
> 
> Pat.
> 
> Ronni did not say “multiple Apple passwords for different apps bought at 
> different times. “. Key word PASSWORD.
> 
> What she did say is “they have been purchased on the other Apple ID account.” 
>  Key word ACCOUNT..
> 
> REgards
> 
> Tim
> 
> Sent from Tim's Retina iPad 2
> 
>> On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
>> 
>> Hey Ronni.
>> I am lost for words … literally !
>> 
>>> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
>>> 
>>> Thanks, Ronni, 
>>> 
>>> Apple must have changed its procedures some time back, and I had never 
>>> heard of multiple Apple passwords for different apps bought at different 
>>> times. If I had known, I would have kept track of what I bought with which 
>>> password. It is a very complex matter, and, really, Apple should be the 
>>> entity to change all the passwords for the customer. It would be easy to 
>>> set up a program to do it automatically. 
>>> 
>>> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
>>> started with it, but it would not accept either of my 2 most recent 
>>> passwords. 
>>> 
>>> If the only option is to throw the old apps out and buy new ones, then I 
>>> wouldn’t have many left, unless the pay-once protocol would allow me to get 
>>> them free.
>>> 
>>> The instructions say, “If you are signed out, do this…  and if you are 
>>> signed in, do that…”  How do I know if  I am signed in or out with 
>>> anything? I’m guessing I must be signed out to everything, but I don’t know 
>>> for sure.
>>> 
>>> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
>>> the meantime, I am struggling to get back to my computer work.
>>> 
>>> Pat
>>> 
>>> 
>>> 
>>> 
>>> 
 On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
 
 Hi Pat,
 
 It’s not Apple stuffing you around.
 When you changed your Apple ID password, I suspect you didn’t follow the 
 instructions to update your Apple ID on all your devices & Mac.
 
 After you change your Apple ID or password, you normally need to update 
 your sign-in information with any Apple services that you're using.
 
 What to do after you change your Apple ID or password
 https://support.apple.com/en-au/HT204071
 
 If it's asking for a different Apple ID to update an app or apps, then 
 they have been purchased on the other Apple ID account.
 You can't change the Apple ID that an app has been purchased with. 
 Instead, delete the app from the device and purchase it again with the 
 Apple ID that you want the app registered to.
 
 Cheers,
 Ronni
 
  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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Re: Still having *** password problems

[Tim Law]

Pat.

Ronni did not say “multiple Apple passwords for different apps bought at 
different times. “. Key word PASSWORD.

What she did say is “they have been purchased on the other Apple ID account.”  
Key word ACCOUNT..

REgards

Tim

Sent from Tim's Retina iPad 2

> On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
> 
> Hey Ronni.
> I am lost for words … literally !
> 
>> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
>> 
>> Thanks, Ronni, 
>> 
>> Apple must have changed its procedures some time back, and I had never heard 
>> of multiple Apple passwords for different apps bought at different times. If 
>> I had known, I would have kept track of what I bought with which password. 
>> It is a very complex matter, and, really, Apple should be the entity to 
>> change all the passwords for the customer. It would be easy to set up a 
>> program to do it automatically. 
>> 
>> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
>> started with it, but it would not accept either of my 2 most recent 
>> passwords. 
>> 
>> If the only option is to throw the old apps out and buy new ones, then I 
>> wouldn’t have many left, unless the pay-once protocol would allow me to get 
>> them free.
>> 
>> The instructions say, “If you are signed out, do this…  and if you are 
>> signed in, do that…”  How do I know if  I am signed in or out with anything? 
>> I’m guessing I must be signed out to everything, but I don’t know for sure.
>> 
>> It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
>> meantime, I am struggling to get back to my computer work.
>> 
>> Pat
>> 
>> 
>> 
>> 
>> 
>>> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
>>> 
>>> Hi Pat,
>>> 
>>> It’s not Apple stuffing you around.
>>> When you changed your Apple ID password, I suspect you didn’t follow the 
>>> instructions to update your Apple ID on all your devices & Mac.
>>> 
>>> After you change your Apple ID or password, you normally need to update 
>>> your sign-in information with any Apple services that you're using.
>>> 
>>> What to do after you change your Apple ID or password
>>> https://support.apple.com/en-au/HT204071
>>> 
>>> If it's asking for a different Apple ID to update an app or apps, then they 
>>> have been purchased on the other Apple ID account.
>>> You can't change the Apple ID that an app has been purchased with. 
>>> Instead, delete the app from the device and purchase it again with the 
>>> Apple ID that you want the app registered to.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Still having *** password problems

[Stephen Chape]

Hey Ronni.
I am lost for words … literally !

> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never heard 
> of multiple Apple passwords for different apps bought at different times. If 
> I had known, I would have kept track of what I bought with which password. It 
> is a very complex matter, and, really, Apple should be the entity to change 
> all the passwords for the customer. It would be easy to set up a program to 
> do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to get 
> them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are signed 
> in, do that…”  How do I know if  I am signed in or out with anything? I’m 
> guessing I must be signed out to everything, but I don’t know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
> meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 
> 
> 
> 
>> On 16 Dec 2018, at 12:06, Ronni Brown mailto:ro...@mac.com>> 
>> wrote:
>> 
>> Hi Pat,
>> 
>> It’s not Apple stuffing you around.
>> When you changed your Apple ID password, I suspect you didn’t follow the 
>> instructions to update your Apple ID on all your devices & Mac.
>> 
>> After you change your Apple ID or password, you normally need to update your 
>> sign-in information with any Apple services that you're using.
>> 
>> What to do after you change your Apple ID or password
>> https://support.apple.com/en-au/HT204071 
>> 
>> 
>> If it's asking for a different Apple ID to update an app or apps, then they 
>> have been purchased on the other Apple ID account.
>> You can't change the Apple ID that an app has been purchased with. 
>> Instead, delete the app from the device and purchase it again with the Apple 
>> ID that you want the app registered to.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






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Re: Still having *** password problems

[Pat]

Thanks, Ronni, 

Apple must have changed its procedures some time back, and I had never heard of 
multiple Apple passwords for different apps bought at different times. If I had 
known, I would have kept track of what I bought with which password. It is a 
very complex matter, and, really, Apple should be the entity to change all the 
passwords for the customer. It would be easy to set up a program to do it 
automatically. 

Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
started with it, but it would not accept either of my 2 most recent passwords. 

If the only option is to throw the old apps out and buy new ones, then I 
wouldn’t have many left, unless the pay-once protocol would allow me to get 
them free.

The instructions say, “If you are signed out, do this…  and if you are signed 
in, do that…”  How do I know if  I am signed in or out with anything? I’m 
guessing I must be signed out to everything, but I don’t know for sure.

It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
meantime, I am struggling to get back to my computer work.

Pat





> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
> 
> Hi Pat,
> 
> It’s not Apple stuffing you around.
> When you changed your Apple ID password, I suspect you didn’t follow the 
> instructions to update your Apple ID on all your devices & Mac.
> 
> After you change your Apple ID or password, you normally need to update your 
> sign-in information with any Apple services that you're using.
> 
> What to do after you change your Apple ID or password
> https://support.apple.com/en-au/HT204071 
> 
> 
> If it's asking for a different Apple ID to update an app or apps, then they 
> have been purchased on the other Apple ID account.
> You can't change the Apple ID that an app has been purchased with. 
> Instead, delete the app from the device and purchase it again with the Apple 
> ID that you want the app registered to.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
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Re: Still having *** password problems

[Stephen Chape]

Hi Pat.

There is only ONE App Store.
It is the same one that you access with any device.
So there is no need for different passwords.

> On 16 Dec 2018, at 12:06 pm, Ronni Brown  wrote:
> 
> Hi Pat,
> 
> It’s not Apple stuffing you around.
> When you changed your Apple ID password, I suspect you didn’t follow the 
> instructions to update your Apple ID on all your devices & Mac.
> 
> After you change your Apple ID or password, you normally need to update your 
> sign-in information with any Apple services that you're using.
> 
> What to do after you change your Apple ID or password
> https://support.apple.com/en-au/HT204071 
> <https://support.apple.com/en-au/HT204071>
> 
> If it's asking for a different Apple ID to update an app or apps, then they 
> have been purchased on the other Apple ID account.
> You can't change the Apple ID that an app has been purchased with. 
> Instead, delete the app from the device and purchase it again with the Apple 
> ID that you want the app registered to.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 16 Dec 2018, at 11:34 am, Pat  <mailto:clamsh...@iinet.net.au>> wrote:
> 
>> Thanks, Stephen and Phillipe,
>> 
>> I have several devices plus my computer and they also all use the same 
>> passwords. I got it sorted out this morning with a phone call from an Apple 
>> person, but no explanation why the 2 different App stores don’t sing from 
>> the same music sheet.
>> 
>> Oh well, I just hope this all doesn’t happen again.
>> 
>> Cheers,
>> Pat
>> 
>> 
>> 
>>> On 15 Dec 2018, at 22:31, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>> Hi Pat.
>>> I got the same impression as Philippe.
>>> I only have one password for my Apple ID.
>>> Makes no difference if I am using my iPad, iPhone or Mac.
>>> 
>>> Sounds like you have multiple Apple ID’s for some reason ?
>>> 
>>>> On 15 Dec 2018, at 6:24 pm, Philippe Chaperon >>> <mailto:laut...@me.com>> wrote:
>>>> 
>>>> Hi Pat,
>>>> 
>>>> Sorry to read of your log-in problems. I do not know if you have one or 
>>>> multitude accounts with Apple hence requiring different passwords for each 
>>>> account.
>>>> 
>>>> From my perspective I have two iMacs and 1 macbook and 2 iPads all 
>>>> registered under the One i.d. Hence when accessing Apple's App Store, the 
>>>> one identity and the one password work at all times.
>>>> 
>>>> Not being an expert in your particular situation, I wonder if you are 
>>>> registered with Apple under two different identities, hence the need for 
>>>> different passwords etc? Or else I have misunderstood the problem.
>>>> 
>>>> Kind regards,
>>>> 
>>>> 
>>>> Philippe Chaperon
>>>> Perth, Australie Occidentale
>>>> Envoyé de mon  iPad
>>>> 
>>>> 
>>>>> Le 15 déc. 2018 à 17:37, Pat >>>> <mailto:clamsh...@iinet.net.au>> a écrit :
>>>>> 
>>>>> Apple is stuffing me around: I have a good new password which up to now 
>>>>> has been accepted everywhere—  the IOS app store accepts it, but the OS 
>>>>> app store does not. I entered it twice when trying to download something 
>>>>> and now it says I have to retrieve it, whatever that means. How does one 
>>>>> retrieve a password and why is the App store the odd one out?
>>>>> 
>>>>> How many passwords do I have to have???
>>>>> 
>>>>> Why doesn’t Apple just build a syringe into new macs so they can stab 
>>>>> your finger to get a DNA reading to be sure you are you.
>>>>> 
>>>>> G.
>>>>> 
>>>>> Pat in an unfriendly mood
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
> 
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Regards,
Stephen Chape






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Re: Still having *** password problems

[Ronni Brown]

Hi Pat,

It’s not Apple stuffing you around.
When you changed your Apple ID password, I suspect you didn’t follow the 
instructions to update your Apple ID on all your devices & Mac.

After you change your Apple ID or password, you normally need to update your 
sign-in information with any Apple services that you're using.

What to do after you change your Apple ID or password
https://support.apple.com/en-au/HT204071

If it's asking for a different Apple ID to update an app or apps, then they 
have been purchased on the other Apple ID account.
You can't change the Apple ID that an app has been purchased with. 
Instead, delete the app from the device and purchase it again with the Apple ID 
that you want the app registered to.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 16 Dec 2018, at 11:34 am, Pat  wrote:
> 
> Thanks, Stephen and Phillipe,
> 
> I have several devices plus my computer and they also all use the same 
> passwords. I got it sorted out this morning with a phone call from an Apple 
> person, but no explanation why the 2 different App stores don’t sing from the 
> same music sheet.
> 
> Oh well, I just hope this all doesn’t happen again.
> 
> Cheers,
> Pat
> 
> 
> 
>> On 15 Dec 2018, at 22:31, Stephen Chape  wrote:
>> 
>> Hi Pat.
>> I got the same impression as Philippe.
>> I only have one password for my Apple ID.
>> Makes no difference if I am using my iPad, iPhone or Mac.
>> 
>> Sounds like you have multiple Apple ID’s for some reason ?
>> 
>>> On 15 Dec 2018, at 6:24 pm, Philippe Chaperon  wrote:
>>> 
>>> Hi Pat,
>>> 
>>> Sorry to read of your log-in problems. I do not know if you have one or 
>>> multitude accounts with Apple hence requiring different passwords for each 
>>> account.
>>> 
>>> From my perspective I have two iMacs and 1 macbook and 2 iPads all 
>>> registered under the One i.d. Hence when accessing Apple's App Store, the 
>>> one identity and the one password work at all times.
>>> 
>>> Not being an expert in your particular situation, I wonder if you are 
>>> registered with Apple under two different identities, hence the need for 
>>> different passwords etc? Or else I have misunderstood the problem.
>>> 
>>> Kind regards,
>>> 
>>> 
>>> Philippe Chaperon
>>> Perth, Australie Occidentale
>>> Envoyé de mon  iPad
>>> 
>>> 
>>>> Le 15 déc. 2018 à 17:37, Pat  a écrit :
>>>> 
>>>> Apple is stuffing me around: I have a good new password which up to now 
>>>> has been accepted everywhere—  the IOS app store accepts it, but the OS 
>>>> app store does not. I entered it twice when trying to download something 
>>>> and now it says I have to retrieve it, whatever that means. How does one 
>>>> retrieve a password and why is the App store the odd one out?
>>>> 
>>>> How many passwords do I have to have???
>>>> 
>>>> Why doesn’t Apple just build a syringe into new macs so they can stab your 
>>>> finger to get a DNA reading to be sure you are you.
>>>> 
>>>> G.
>>>> 
>>>> Pat in an unfriendly mood
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 

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Re: Still having *** password problems

[Pat]

Thanks, Stephen and Phillipe,

I have several devices plus my computer and they also all use the same 
passwords. I got it sorted out this morning with a phone call from an Apple 
person, but no explanation why the 2 different App stores don’t sing from the 
same music sheet.

Oh well, I just hope this all doesn’t happen again.

Cheers,
Pat



> On 15 Dec 2018, at 22:31, Stephen Chape  wrote:
> 
> Hi Pat.
> I got the same impression as Philippe.
> I only have one password for my Apple ID.
> Makes no difference if I am using my iPad, iPhone or Mac.
> 
> Sounds like you have multiple Apple ID’s for some reason ?
> 
>> On 15 Dec 2018, at 6:24 pm, Philippe Chaperon > <mailto:laut...@me.com>> wrote:
>> 
>> Hi Pat,
>> 
>> Sorry to read of your log-in problems. I do not know if you have one or 
>> multitude accounts with Apple hence requiring different passwords for each 
>> account.
>> 
>> From my perspective I have two iMacs and 1 macbook and 2 iPads all 
>> registered under the One i.d. Hence when accessing Apple's App Store, the 
>> one identity and the one password work at all times.
>> 
>> Not being an expert in your particular situation, I wonder if you are 
>> registered with Apple under two different identities, hence the need for 
>> different passwords etc? Or else I have misunderstood the problem.
>> 
>> Kind regards,
>> 
>> 
>> Philippe Chaperon
>> Perth, Australie Occidentale
>> Envoyé de mon  iPad
>> 
>> 
>>> Le 15 déc. 2018 à 17:37, Pat >> <mailto:clamsh...@iinet.net.au>> a écrit :
>>> 
>>> Apple is stuffing me around: I have a good new password which up to now has 
>>> been accepted everywhere—  the IOS app store accepts it, but the OS app 
>>> store does not. I entered it twice when trying to download something and 
>>> now it says I have to retrieve it, whatever that means. How does one 
>>> retrieve a password and why is the App store the odd one out?
>>> 
>>> How many passwords do I have to have???
>>> 
>>> Why doesn’t Apple just build a syringe into new macs so they can stab your 
>>> finger to get a DNA reading to be sure you are you.
>>> 
>>> G.
>>> 
>>> Pat in an unfriendly mood
>>> -- The WA Macintosh User Group Mailing List --
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>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
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>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Still having *** password problems

[Stephen Chape]

Hi Pat.
I got the same impression as Philippe.
I only have one password for my Apple ID.
Makes no difference if I am using my iPad, iPhone or Mac.

Sounds like you have multiple Apple ID’s for some reason ?

> On 15 Dec 2018, at 6:24 pm, Philippe Chaperon  wrote:
> 
> Hi Pat,
> 
> Sorry to read of your log-in problems. I do not know if you have one or 
> multitude accounts with Apple hence requiring different passwords for each 
> account.
> 
> From my perspective I have two iMacs and 1 macbook and 2 iPads all registered 
> under the One i.d. Hence when accessing Apple's App Store, the one identity 
> and the one password work at all times.
> 
> Not being an expert in your particular situation, I wonder if you are 
> registered with Apple under two different identities, hence the need for 
> different passwords etc? Or else I have misunderstood the problem.
> 
> Kind regards,
> 
> 
> Philippe Chaperon
> Perth, Australie Occidentale
> Envoyé de mon  iPad
> 
> 
>> Le 15 déc. 2018 à 17:37, Pat  a écrit :
>> 
>> Apple is stuffing me around: I have a good new password which up to now has 
>> been accepted everywhere—  the IOS app store accepts it, but the OS app 
>> store does not. I entered it twice when trying to download something and now 
>> it says I have to retrieve it, whatever that means. How does one retrieve a 
>> password and why is the App store the odd one out?
>> 
>> How many passwords do I have to have???
>> 
>> Why doesn’t Apple just build a syringe into new macs so they can stab your 
>> finger to get a DNA reading to be sure you are you.
>> 
>> G.
>> 
>> Pat in an unfriendly mood
>> -- The WA Macintosh User Group Mailing List --
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> 
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Regards,
Stephen Chape






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Re: Still having *** password problems

[Philippe Chaperon]

Hi Pat,

Sorry to read of your log-in problems. I do not know if you have one or 
multitude accounts with Apple hence requiring different passwords for each 
account.

From my perspective I have two iMacs and 1 macbook and 2 iPads all registered 
under the One i.d. Hence when accessing Apple's App Store, the one identity and 
the one password work at all times.

Not being an expert in your particular situation, I wonder if you are 
registered with Apple under two different identities, hence the need for 
different passwords etc? Or else I have misunderstood the problem.

Kind regards,


Philippe Chaperon
Perth, Australie Occidentale
Envoyé de mon  iPad


> Le 15 déc. 2018 à 17:37, Pat  a écrit :
> 
> Apple is stuffing me around: I have a good new password which up to now has 
> been accepted everywhere—  the IOS app store accepts it, but the OS app store 
> does not. I entered it twice when trying to download something and now it 
> says I have to retrieve it, whatever that means. How does one retrieve a 
> password and why is the App store the odd one out?
> 
> How many passwords do I have to have???
> 
> Why doesn’t Apple just build a syringe into new macs so they can stab your 
> finger to get a DNA reading to be sure you are you.
> 
> G.
> 
> Pat in an unfriendly mood
> -- The WA Macintosh User Group Mailing List --
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Still having *** password problems

[Pat]

Apple is stuffing me around: I have a good new password which up to now has 
been accepted everywhere—  the IOS app store accepts it, but the OS app store 
does not. I entered it twice when trying to download something and now it says 
I have to retrieve it, whatever that means. How does one retrieve a password 
and why is the App store the odd one out?

How many passwords do I have to have???

Why doesn’t Apple just build a syringe into new macs so they can stab your 
finger to get a DNA reading to be sure you are you.

G.

Pat in an unfriendly mood
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High Sierra - Safari and Security Update Problems

[Alan Smith]

Failed to update Safari 12.0.1 plus Security Update 2018-002 to an SSD 2014 Mac 
mini with High Sierra 10.13.6.   Got message "The macos Installation couldn't 
be completed” with the system installer crash log file.   Mac booted OK from a 
SuperDuper backup.

Apple discussion claims that Apple pulled the update yesterday(?).

Any member experiences on this update?  Can anyone confirm the status of the 
App Store software update?

On 1 Nov I updated a late 2012 iMac (Safari plus Security).  It downloaded a 
big file then seemed to go into Recovery and reinstall the os.  A bit of a 
worry but an hour later it seemed to be OK.

On 2 Nov I updated a late 2009 iMac (Safari  only, Security Update not 
offered).  No problem, all done in a few minutes.

Now to look at the Mac mini to see what I can do.

Cheers
Alan








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Camera problems

[Juliet Kitson]

Hello
No:1 I recently paid my membership when I tried to send confirmation it
failed and I list my receipt so if the treasurer checks he will find my
deposit under the name of Kitson hopefully.
No: Since upgrading to High Sierra 10.13.4.everytime I plug my Canon MK5D I
get a message that the USB port is overloaded, so I tried using a microsoft
system and all works OK. I tried my MacBook air and my iMac neither will
work, any suggestions.
Regards Bill
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Re: Problems with Facebook and now gmail

[Tim Law]

There is a new spam message coming into Facebook Messenger that purports to be 
from a known friend. 

The best thing seems to delete it if possible and not open it. Some of my 
friends have either sent  a messenger message alerting everyone to not open it 
once they know it’s been sent from them. 

It’s disappointing that this scourge has infected what was a relatively free 
from hacks platform. 

Tim

Sent from Tim's iPhone

> On 23 Apr 2018, at 11:37 am, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Rosemary,
> 
> I have never used Facebook and never will for numerous reasons, and one is 
> lack of security & privacy.
> 
> Your problems sound like you have installed a rogue App.
> “if you are seeing this happen in your Facebook inbox as IM's rather than 
> e-mail then it is probably caused by a rogue app that you have allowed. You 
> may have clicked on a post someone else has shared that installed an app 
> without you knowing it. Spammy posts that promise things that Facebook 
> doesn't allow are notorious for this... things like "see who has been 
> visiting your Facebook page" and things like that. 
> Go to the applications area in your settings and look for applications that 
> are new or ones you are unsure of what they do and get rid of them.”
> 
> Cheers,
> Ronni 
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 23 Apr 2018, at 9:28 am, Rosemary Spark <arkaysp...@gmail.com> wrote:
>> 
>> Hi,
>> My friends have reported getting messages on Messenger from me that I 
>> haven't sent. I changed my Facebook password. What else can I do as the 
>> messages seem to kept being received. 
>> and now I’ve had email messages from my gmail address that I haven't sent. 
>> 
>> Any suggestions?
>> Cheers
>> Rosemary Spark
>> -- 
>> Kind Regards Rosemary Spark 0414268043 arkaysp...@gmail.com
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Re: Problems with Facebook and now gmail

[Ronda Brown]

Hi Rosemary,

I have never used Facebook and never will for numerous reasons, and one is lack 
of security & privacy.

Your problems sound like you have installed a rogue App.
“if you are seeing this happen in your Facebook inbox as IM's rather than 
e-mail then it is probably caused by a rogue app that you have allowed. You may 
have clicked on a post someone else has shared that installed an app without 
you knowing it. Spammy posts that promise things that Facebook doesn't allow 
are notorious for this... things like "see who has been visiting your Facebook 
page" and things like that. 
Go to the applications area in your settings and look for applications that are 
new or ones you are unsure of what they do and get rid of them.”

Cheers,
Ronni 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 23 Apr 2018, at 9:28 am, Rosemary Spark <arkaysp...@gmail.com> wrote:
> 
> Hi,
> My friends have reported getting messages on Messenger from me that I haven't 
> sent. I changed my Facebook password. What else can I do as the messages seem 
> to kept being received. 
> and now I’ve had email messages from my gmail address that I haven't sent. 
> 
> Any suggestions?
> Cheers
> Rosemary Spark
> -- 
> Kind Regards Rosemary Spark 0414268043 arkaysp...@gmail.com
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Problems with Facebook and now gmail

[Rosemary Spark]

Hi,
My friends have reported getting messages on Messenger from me that I
haven't sent. I changed my Facebook password. What else can I do as the
messages seem to kept being received.
and now I’ve had email messages from my gmail address that I haven't sent.

Any suggestions?
Cheers
Rosemary Spark
-- 
Kind Regards Rosemary Spark 0414268043 arkaysp...@gmail.com
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Re: Flikr problems

[Ronda Brown]

Verizon Now Owns Flickr via $4.48B Yahoo Acqusition.
 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 23 Nov 2017, at 5:23 pm, Rod Blitvich <rb...@iinet.net.au> wrote:
> 
> Hi
> I tried to share an album of photos from Flikr.
> It seems people must have a Flikr login to view them - that didn’t used to be 
> the case
> Also - to log in to Flikr you now have to login to Yahoo 7 - strange??
> 
> Anyone else experience these problems?
> 
> ta
> Blitto
> 
> sorry if this is off topic
> 
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  Good Ideas 
>  0409 681 256  
>  rb...@iinet.net.au 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Flikr problems

[Rod Blitvich]

Hi
I tried to share an album of photos from Flikr.
It seems people must have a Flikr login to view them - that didn’t used to be 
the case
Also - to log in to Flikr you now have to login to Yahoo 7 - strange??

Anyone else experience these problems?

ta
Blitto

sorry if this is off topic



Rod Blitvich  - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au  



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Re: [DKIM][DKIM][DKIM][DKIM][DKIM] problems with 2 factor authentication on new phone

[Rod Blitvich]

Dear Ronni and Stephen
Sorry to be a bother
Must say I got totally confused!!

Anyway - seems to have stopped now
Thank you

ps
New Iphone X ordered at Telstra Karrinyup at 4:30pm on the Friday pre-order day 
arrived on schedule on release day
:)



Rod Blitvich  - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au  



> On 4 Nov 2017, at 5:12 pm, Stephen Chape  wrote:
> 
> You have me confused too Blitto.
> Interesting reading though !!!
> 
>> On 4 Nov 2017, at 1:43 pm, Ronda Brown > > wrote:
>> 
>> Well what program is asking for your Apple ID password & code identification 
>> and on what device Blitto??
>> 
>> Is it when you say you’re setting up ‘Music’ on your new iPhone and you sign 
>> in with Apple ID Name and password?
>> If so add/type the code in there...
>> 
>> On the device asking for it...
>> "Type your password followed by the verification code shown on your other 
>> devices”
>> 
>> I guess you are using the same phone number on your new iPhone.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 4 Nov 2017, at 12:54 pm, Rod Blitvich > > wrote:
>> 
>>> thank you Ronni
>>> I am pretty sure that no device is asking for a password - that’s what 
>>> stumps me
>>> 
>>> 
>>> 
>>> Rod Blitvich  - Amy & Sam’s Dad
>>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>>  Good Ideas 
>>>  0409 681 256  
>>>  rb...@iinet.net.au  
>>> 
>>> 
>>> 
 On 4 Nov 2017, at 11:33 am, Rod Blitvich > wrote:
 
 Hi Ronni
 What password field?
 
 
 
 
 Rod Blitvich  - Amy & Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
  Good Ideas 
  0409 681 256  
  rb...@iinet.net.au  
 
 
 
> On 4 Nov 2017, at 11:03 am, Rod Blitvich  > wrote:
> 
> Hi
> Please
> Got my new phone
> setting up Music
> I keep getting these messages on all my devices:
> 
> "your apple id is being used to sign in to a new device
> 
> type your password followed by this code ## into the password field 
> of your device”
> 
> Where do I type this code???
> 
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  Good Ideas 
>  0409 681 256  
>  rb...@iinet.net.au  
> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: [DKIM][DKIM][DKIM][DKIM][DKIM] Re: problems with 2 factor authentication on new phone

[Stephen Chape]

You have me confused too Blitto.
Interesting reading though !!!

> On 4 Nov 2017, at 1:43 pm, Ronda Brown  wrote:
> 
> Well what program is asking for your Apple ID password & code identification 
> and on what device Blitto??
> 
> Is it when you say you’re setting up ‘Music’ on your new iPhone and you sign 
> in with Apple ID Name and password?
> If so add/type the code in there...
> 
> On the device asking for it...
> "Type your password followed by the verification code shown on your other 
> devices”
> 
> I guess you are using the same phone number on your new iPhone.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 4 Nov 2017, at 12:54 pm, Rod Blitvich  > wrote:
> 
>> thank you Ronni
>> I am pretty sure that no device is asking for a password - that’s what 
>> stumps me
>> 
>> 
>> 
>> Rod Blitvich  - Amy & Sam’s Dad
>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>  Good Ideas 
>>  0409 681 256  
>>  rb...@iinet.net.au  
>> 
>> 
>> 
>>> On 4 Nov 2017, at 11:33 am, Rod Blitvich >> > wrote:
>>> 
>>> Hi Ronni
>>> What password field?
>>> 
>>> 
>>> 
>>> 
>>> Rod Blitvich  - Amy & Sam’s Dad
>>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>>  Good Ideas 
>>>  0409 681 256  
>>>  rb...@iinet.net.au  
>>> 
>>> 
>>> 
 On 4 Nov 2017, at 11:03 am, Rod Blitvich > wrote:
 
 Hi
 Please
 Got my new phone
 setting up Music
 I keep getting these messages on all my devices:
 
 "your apple id is being used to sign in to a new device
 
 type your password followed by this code ## into the password field of 
 your device”
 
 Where do I type this code???
 
 
 
 Rod Blitvich  - Amy & Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
  Good Ideas 
  0409 681 256  
  rb...@iinet.net.au  
 
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> 


Regards,
Stephen Chape






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Re: problems with 2 factor authentication on new phone

[Ronda Brown]

Well what program is asking for your Apple ID password & code identification 
and on what device Blitto??

Is it when you say you’re setting up ‘Music’ on your new iPhone and you sign in 
with Apple ID Name and password?
If so add/type the code in there...

On the device asking for it...
"Type your password followed by the verification code shown on your other 
devices”

I guess you are using the same phone number on your new iPhone.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 4 Nov 2017, at 12:54 pm, Rod Blitvich  wrote:
> 
> thank you Ronni
> I am pretty sure that no device is asking for a password - that’s what stumps 
> me
> 
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  Good Ideas 
>  0409 681 256  
>  rb...@iinet.net.au 
> 
> 
> 
>> On 4 Nov 2017, at 11:33 am, Rod Blitvich  wrote:
>> 
>> Hi Ronni
>> What password field?
>> 
>> 
>> 
>> 
>> Rod Blitvich  - Amy & Sam’s Dad
>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>  Good Ideas 
>>  0409 681 256  
>>  rb...@iinet.net.au 
>> 
>> 
>> 
>>> On 4 Nov 2017, at 11:03 am, Rod Blitvich  wrote:
>>> 
>>> Hi
>>> Please
>>> Got my new phone
>>> setting up Music
>>> I keep getting these messages on all my devices:
>>> 
>>> "your apple id is being used to sign in to a new device
>>> 
>>> type your password followed by this code ## into the password field of 
>>> your device”
>>> 
>>> Where do I type this code???
>>> 
>>> 
>>> 
>>> Rod Blitvich  - Amy & Sam’s Dad
>>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>>  Good Ideas 
>>>  0409 681 256  
>>>  rb...@iinet.net.au 
>>> 
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Re: problems with 2 factor authentication on new phone

[Rod Blitvich]

thank you Ronni
I am pretty sure that no device is asking for a password - that’s what stumps me



Rod Blitvich  - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au  



> On 4 Nov 2017, at 11:33 am, Rod Blitvich  wrote:
> 
> Hi Ronni
> What password field?
> 
> 
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  Good Ideas 
>  0409 681 256  
>  rb...@iinet.net.au  
> 
> 
> 
>> On 4 Nov 2017, at 11:03 am, Rod Blitvich > > wrote:
>> 
>> Hi
>> Please
>> Got my new phone
>> setting up Music
>> I keep getting these messages on all my devices:
>> 
>> "your apple id is being used to sign in to a new device
>> 
>> type your password followed by this code ## into the password field of 
>> your device”
>> 
>> Where do I type this code???
>> 
>> 
>> 
>> Rod Blitvich  - Amy & Sam’s Dad
>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>  Good Ideas 
>>  0409 681 256  
>>  rb...@iinet.net.au  
>> 
>> 
>> 
> 

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Re: problems with 2 factor authentication on new phone

[Ronni Brown]

Hi Blitto,

On the device asking for it...
"Type your password followed by the verification code shown on your other 
devices”

Cheers,
Ronni

> On 4 Nov 2017, at 11:33 am, Rod Blitvich  wrote:
> 
> Hi Ronni
> What password field?
> 
> 
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  Good Ideas 
>  0409 681 256  
>  rb...@iinet.net.au  
> 
> 
> 
>> On 4 Nov 2017, at 11:03 am, Rod Blitvich > > wrote:
>> 
>> Hi
>> Please
>> Got my new phone
>> setting up Music
>> I keep getting these messages on all my devices:
>> 
>> "your apple id is being used to sign in to a new device
>> 
>> type your password followed by this code ## into the password field of 
>> your device”
>> 
>> Where do I type this code???
>> 
>> 
>> 
>> Rod Blitvich  - Amy & Sam’s Dad
>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>  Good Ideas 
>>  0409 681 256  
>>  rb...@iinet.net.au  

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Re: problems with 2 factor authentication on new phone

[Rod Blitvich]

Hi Ronni
What password field?




Rod Blitvich  - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au  



> On 4 Nov 2017, at 11:03 am, Rod Blitvich  wrote:
> 
> Hi
> Please
> Got my new phone
> setting up Music
> I keep getting these messages on all my devices:
> 
> "your apple id is being used to sign in to a new device
> 
> type your password followed by this code ## into the password field of 
> your device”
> 
> Where do I type this code???
> 
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  Good Ideas 
>  0409 681 256  
>  rb...@iinet.net.au  
> 
> 
> 

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Re: problems with 2 factor authentication on new phone

[Ronda Brown]

Hi Blitto,

type your password followed by the six-digit verification code directly into 
the password field.

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 4 Nov 2017, at 11:03 am, Rod Blitvich  wrote:
> 
> Hi
> Please
> Got my new phone
> setting up Music
> I keep getting these messages on all my devices:
> 
> "your apple id is being used to sign in to a new device
> 
> type your password followed by this code ## into the password field of 
> your device”
> 
> Where do I type this code???
> 
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  Good Ideas 
>  0409 681 256  
>  rb...@iinet.net.au 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
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problems with 2 factor authentication on new phone

[Rod Blitvich]

Hi
Please
Got my new phone
setting up Music
I keep getting these messages on all my devices:

"your apple id is being used to sign in to a new device

type your password followed by this code ## into the password field of your 
device”

Where do I type this code???



Rod Blitvich  - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au  



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Re: Mail problems

[Peter Crisp]

Ideally going to the Family environment for Mum is the best way to keep 
separate Messages and FaceTime traffic. This is the preferred config by Apple 
for your scenario. You can go back to a single Apple ID if you don’t like 
‘Family' after setting it up - it’s not complicated to set up. But to do this 
all family members need their own dedicated Apple ID. Also not a big deal. I 
remember when my family of 5 was functioning quite adequately with one Apple ID 
(before Family setup existed), it was possible to set Messages to not have 
overlap of one family member to another where not preferred.

Just go to Settings.]>Messages>Send and Receive and intuitively select the 
phone number/email address preferred for the device you’re holding. Do this 
across all devices (iOS and OSX) to keep out of each others way. Repeat this in 
FaceTime as well. 

Having done the iMAP migration across all devices, you might as well do the 
Family set up as well. 

Pete.


> On 31 May 2017, at 5:22 pm, Severin Crisp  wrote:
> 
> A few days ago I reported some Mail issues which are now cleared up.  There 
> were several issues but the root of it all was having a mix of PoP and iMap 
> accounts.  Now they are all iMap and with a bit of push and shove all is now 
> well.  
> Many thanks for inputs received!   
> My next issue, not seriously important is whether it is better for us to both 
> have the same or different Apple ID.   Currently they are the same.  Sharing 
> of iTunes content is not an issue nor is payment for items.  Mixing of some 
> messages is annoying and easy access to photos taken is essential.   I 
> suspect the ideal is for separate Apple IDs and then operate as a family.   
> Advice and experience welcomed !  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> 
> 
> 
> 
> 
> 
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Peter Crisp
petercr...@westnet.com.au



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Mail problems

[Severin Crisp]

A few days ago I reported some Mail issues which are now cleared up.  There 
were several issues but the root of it all was having a mix of PoP and iMap 
accounts.  Now they are all iMap and with a bit of push and shove all is now 
well.  
Many thanks for inputs received!   
My next issue, not seriously important is whether it is better for us to both 
have the same or different Apple ID.   Currently they are the same.  Sharing of 
iTunes content is not an issue nor is payment for items.  Mixing of some 
messages is annoying and easy access to photos taken is essential.   I suspect 
the ideal is for separate Apple IDs and then operate as a family.   
Advice and experience welcomed !  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au 






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Re: Mouse problems

[Rob Phillips]

i.e. in System Preferences.  Although why both would change at the same 
time is a mystery...


Rob

On 13/09/2016 1:07 pm, Susan Hastings wrote:

Have you checked the mouse settings on both computers?

Sent from my iPad


On 13 Sep 2016, at 12:17 PM, Juliet Kitson <billand...@gmail.com> wrote:

Help please today for some reason both my MacBook Air and iMac have developed 
mouse problems left and right have swapped and this applies to an external 
mouse left and right keys don't work properly ,both are running El Capitan 
latest version.
Regards Bill
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Re: Mouse problems

[Susan Hastings]

Have you checked the mouse settings on both computers?

Sent from my iPad

> On 13 Sep 2016, at 12:17 PM, Juliet Kitson <billand...@gmail.com> wrote:
> 
> Help please today for some reason both my MacBook Air and iMac have developed 
> mouse problems left and right have swapped and this applies to an external 
> mouse left and right keys don't work properly ,both are running El Capitan 
> latest version.
> Regards Bill
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Mouse problems

[Juliet Kitson]

Help please today for some reason both my MacBook Air and iMac have
developed mouse problems left and right have swapped and this applies to an
external mouse left and right keys don't work properly ,both are running El
Capitan latest version.
Regards Bill
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Re: Problems recording SBS with EyeTV 250

[David Noel]

I'm delighted to report that by following Alan Smith's
recommendations, I've managed to get all the EyeTV tuner channels good
again. The important steps appeared to be cleaning or re-seating all
the links between the aerial and the tuner -- not only at the tuner
itself, but also at a booster/splitter in the line (TV reception in
Shenton Park is "shadowed", a booster is needed for an acceptable
signal). Thanks again, Alan.

David Noel

On 18 July 2016 at 11:42, David Noel <lis...@aoi.com.au> wrote:
> Many thanks to Alan for the comprehensive list of things to check. I
> already do buffering and start recording 10 min ahead, but I'll work
> through Alan's other recommendations and hopefully will find a
> solution.
>
> Cheers
>
> David
>
>
> On 17 July 2016 at 23:00, Alan Smith <sma...@iinet.net.au> wrote:
>> David
>>
>> I have some experience with EyeTV and television reception - and their 
>> problems.
>>
>> First check the signal strength of SBS as indicated by EyeTV.  Compare with 
>> other channels.
>>
>> Do you use live TV buffering?  I feel that problems I used to have with 
>> short breaks disappeared when I set the buffer to 500MB.   Another 
>> possibility - you could set the “extend recording” time to say 10 minutes 
>> before the scheduled start time.
>>
>> Standard PAL aluminium internal coaxial fittings will freeze with oxidation 
>> and give a poor electrical connection.  I do not think the “sticky tape” 
>> method is the real solution.  The electrical connections may be poor and/or 
>> not tightly fitting.  Manipulation may scratch away some surface corrosion 
>> and sticky tape may move the pin to actually touch its socket which has lost 
>> its springiness to make good contact. If the coax socket has lost its 
>> gripping tension, then perhaps you could poke a sliver of aluminium foil 
>> into the socket so the cable pin will be a tighter fit as well as make an 
>> electrical connection.
>>
>> The internal house cables and device connectors can be mechanically cleaned. 
>> Or replaced.  Start at the wall socket; pull out the cable and re-insert, 
>> twist the coaxial plug back and forward several times to try and get a 
>> cleaner electrical connection.  Pull apart all connections at the EyeTV unit 
>> and re-connect.  They should be close fitting but not loose and not jammed.
>>
>> External TV aerials do wear out!  Aluminium elements may corrode, get bent 
>> or broken, and not tune to channels properly.
>>
>> Some years ago I had intermittent and varying problems with EyeTV.  (Mainly 
>> SBS by coincidence.)   I eventually bit the bullet and replaced my complete 
>> aerial system with a modern quality unit designed for the digital broadcast 
>> band.  I installed quality cable with F-type connections (rather than PAL), 
>> and quality splitters.  But I still used a PAL cable from the wall socket to 
>> the EyeTV tuner.  The weight of the aerial lead pulling on the EyeTV tuner 
>> (I have the lightweight DTT Deluxe) can cause problems.  I use a short USB 
>> externsion cord for the EyeTV tuner so it is not subject to movement when I 
>> change other Mac cables.  The TV aerial lead is secured so its weight is not 
>> dragging on the EyeTV tuner.
>>
>> Hope that helps.
>>
>> Cheers
>> Alan
>>
>>
>>> On 17 Jul 2016, at 5:00 PM, David Noel <lis...@aoi.com.au> wrote:
>>>
>>> I have an Elgato EyeTV 250 tuner on my iMac (10.6.8) with which I
>>> record TV programs on at a  time I can't watch. Results are generally
>>> quite satisfactory on all channels except for SBS. SBS broadcasts at
>>> 184.50 MHz, and recordings on any of the SBS/NITV channels at this
>>> frequency suffer from missing and broken frames, especially for the
>>> first few minutes of a recording (the problem slowly diminishes, but
>>> doesn't disappear, after 5-10 minutes).
>>>
>>> I've searched the Net for a possible fix for this problem, so far I've
>>> only found the item below from "EyeTV signal problems" at
>>> http://forums.whirlpool.net.au/archive/1184566, which suggest coating
>>> the "the inner conductor of the antenna plug with sticky tape". I've
>>> had a try at this, with no improvement, but I may not be understanding
>>> what's actually recommended -- the antenna lead terminates in a very
>>> thin solid bar in the centre, this goes into a thin cylinder in the
>>> centre of the tuner socket. Either is only about 1.5 mm across, and
>>> it's very difficult to wind a tiny piece of st

Re: Problems recording SBS with EyeTV 250

[David Noel]

Many thanks to Alan for the comprehensive list of things to check. I
already do buffering and start recording 10 min ahead, but I'll work
through Alan's other recommendations and hopefully will find a
solution.

Cheers

David


On 17 July 2016 at 23:00, Alan Smith <sma...@iinet.net.au> wrote:
> David
>
> I have some experience with EyeTV and television reception - and their 
> problems.
>
> First check the signal strength of SBS as indicated by EyeTV.  Compare with 
> other channels.
>
> Do you use live TV buffering?  I feel that problems I used to have with short 
> breaks disappeared when I set the buffer to 500MB.   Another possibility - 
> you could set the “extend recording” time to say 10 minutes before the 
> scheduled start time.
>
> Standard PAL aluminium internal coaxial fittings will freeze with oxidation 
> and give a poor electrical connection.  I do not think the “sticky tape” 
> method is the real solution.  The electrical connections may be poor and/or 
> not tightly fitting.  Manipulation may scratch away some surface corrosion 
> and sticky tape may move the pin to actually touch its socket which has lost 
> its springiness to make good contact. If the coax socket has lost its 
> gripping tension, then perhaps you could poke a sliver of aluminium foil into 
> the socket so the cable pin will be a tighter fit as well as make an 
> electrical connection.
>
> The internal house cables and device connectors can be mechanically cleaned. 
> Or replaced.  Start at the wall socket; pull out the cable and re-insert, 
> twist the coaxial plug back and forward several times to try and get a 
> cleaner electrical connection.  Pull apart all connections at the EyeTV unit 
> and re-connect.  They should be close fitting but not loose and not jammed.
>
> External TV aerials do wear out!  Aluminium elements may corrode, get bent or 
> broken, and not tune to channels properly.
>
> Some years ago I had intermittent and varying problems with EyeTV.  (Mainly 
> SBS by coincidence.)   I eventually bit the bullet and replaced my complete 
> aerial system with a modern quality unit designed for the digital broadcast 
> band.  I installed quality cable with F-type connections (rather than PAL), 
> and quality splitters.  But I still used a PAL cable from the wall socket to 
> the EyeTV tuner.  The weight of the aerial lead pulling on the EyeTV tuner (I 
> have the lightweight DTT Deluxe) can cause problems.  I use a short USB 
> externsion cord for the EyeTV tuner so it is not subject to movement when I 
> change other Mac cables.  The TV aerial lead is secured so its weight is not 
> dragging on the EyeTV tuner.
>
> Hope that helps.
>
> Cheers
> Alan
>
>
>> On 17 Jul 2016, at 5:00 PM, David Noel <lis...@aoi.com.au> wrote:
>>
>> I have an Elgato EyeTV 250 tuner on my iMac (10.6.8) with which I
>> record TV programs on at a  time I can't watch. Results are generally
>> quite satisfactory on all channels except for SBS. SBS broadcasts at
>> 184.50 MHz, and recordings on any of the SBS/NITV channels at this
>> frequency suffer from missing and broken frames, especially for the
>> first few minutes of a recording (the problem slowly diminishes, but
>> doesn't disappear, after 5-10 minutes).
>>
>> I've searched the Net for a possible fix for this problem, so far I've
>> only found the item below from "EyeTV signal problems" at
>> http://forums.whirlpool.net.au/archive/1184566, which suggest coating
>> the "the inner conductor of the antenna plug with sticky tape". I've
>> had a try at this, with no improvement, but I may not be understanding
>> what's actually recommended -- the antenna lead terminates in a very
>> thin solid bar in the centre, this goes into a thin cylinder in the
>> centre of the tuner socket. Either is only about 1.5 mm across, and
>> it's very difficult to wind a tiny piece of sticky tape round either.
>>
>> Has anyone any idea what's going on here? Would it be possible to put
>> some sort of joiner in the line which might alleviate the problem at
>> the SBS frequency? I imagine it is tied up with the SBS frequency,
>> Channel 7 next below at 177.50 MHz and Channel 9 next above at 191.50
>> MHz have no problem. I'm really baffled here.
>>
>> David Noel
>>
>>
>> =
>> Since I moved house, EyeTV (with an EyeTV DTT) reported signal
>> strength 100% but signal quality 0%, rendering it unable to tune to
>> any channel. I replaced much of the antenna cabling with no effect.
>> Eventually I discovered that if I made *loose* contact on the antenna
>> plug, the signal quality jumped up. We used it like this for m

Re: Problems recording SBS with EyeTV 250

[Alan Smith]

David

I have some experience with EyeTV and television reception - and their problems.

First check the signal strength of SBS as indicated by EyeTV.  Compare with 
other channels. 

Do you use live TV buffering?  I feel that problems I used to have with short 
breaks disappeared when I set the buffer to 500MB.   Another possibility - you 
could set the “extend recording” time to say 10 minutes before the scheduled 
start time.

Standard PAL aluminium internal coaxial fittings will freeze with oxidation and 
give a poor electrical connection.  I do not think the “sticky tape” method is 
the real solution.  The electrical connections may be poor and/or not tightly 
fitting.  Manipulation may scratch away some surface corrosion and sticky tape 
may move the pin to actually touch its socket which has lost its springiness to 
make good contact. If the coax socket has lost its gripping tension, then 
perhaps you could poke a sliver of aluminium foil into the socket so the cable 
pin will be a tighter fit as well as make an electrical connection.

The internal house cables and device connectors can be mechanically cleaned. Or 
replaced.  Start at the wall socket; pull out the cable and re-insert, twist 
the coaxial plug back and forward several times to try and get a cleaner 
electrical connection.  Pull apart all connections at the EyeTV unit and 
re-connect.  They should be close fitting but not loose and not jammed. 

External TV aerials do wear out!  Aluminium elements may corrode, get bent or 
broken, and not tune to channels properly.

Some years ago I had intermittent and varying problems with EyeTV.  (Mainly SBS 
by coincidence.)   I eventually bit the bullet and replaced my complete aerial 
system with a modern quality unit designed for the digital broadcast band.  I 
installed quality cable with F-type connections (rather than PAL), and quality 
splitters.  But I still used a PAL cable from the wall socket to the EyeTV 
tuner.  The weight of the aerial lead pulling on the EyeTV tuner (I have the 
lightweight DTT Deluxe) can cause problems.  I use a short USB externsion cord 
for the EyeTV tuner so it is not subject to movement when I change other Mac 
cables.  The TV aerial lead is secured so its weight is not dragging on the 
EyeTV tuner.  

Hope that helps.

Cheers
Alan


> On 17 Jul 2016, at 5:00 PM, David Noel <lis...@aoi.com.au> wrote:
> 
> I have an Elgato EyeTV 250 tuner on my iMac (10.6.8) with which I
> record TV programs on at a  time I can't watch. Results are generally
> quite satisfactory on all channels except for SBS. SBS broadcasts at
> 184.50 MHz, and recordings on any of the SBS/NITV channels at this
> frequency suffer from missing and broken frames, especially for the
> first few minutes of a recording (the problem slowly diminishes, but
> doesn't disappear, after 5-10 minutes).
> 
> I've searched the Net for a possible fix for this problem, so far I've
> only found the item below from "EyeTV signal problems" at
> http://forums.whirlpool.net.au/archive/1184566, which suggest coating
> the "the inner conductor of the antenna plug with sticky tape". I've
> had a try at this, with no improvement, but I may not be understanding
> what's actually recommended -- the antenna lead terminates in a very
> thin solid bar in the centre, this goes into a thin cylinder in the
> centre of the tuner socket. Either is only about 1.5 mm across, and
> it's very difficult to wind a tiny piece of sticky tape round either.
> 
> Has anyone any idea what's going on here? Would it be possible to put
> some sort of joiner in the line which might alleviate the problem at
> the SBS frequency? I imagine it is tied up with the SBS frequency,
> Channel 7 next below at 177.50 MHz and Channel 9 next above at 191.50
> MHz have no problem. I'm really baffled here.
> 
> David Noel
> 
> 
> =
> Since I moved house, EyeTV (with an EyeTV DTT) reported signal
> strength 100% but signal quality 0%, rendering it unable to tune to
> any channel. I replaced much of the antenna cabling with no effect.
> Eventually I discovered that if I made *loose* contact on the antenna
> plug, the signal quality jumped up. We used it like this for months
> but it was very difficult to get it right. Eventually I carefully
> coated the inner conductor of the plug with sticky tape (scotch magic
> tape to be precise), and it now gives signal quality 100% with the
> plug firmly pressed in. I'm pretty comfortable that it will work
> reliably in this state.
> /
> You sir, are a genuis. I registered with this forum to say thank for
> your advice above. It worked a treat on my Netstream DTT. I was
> literally minutes from putting it in the bin when I decided to try
> your trick.
> I put a small piece of sticky tape in the inner conductor rod of the
> antenna connection and 

Problems recording SBS with EyeTV 250

[David Noel]

I have an Elgato EyeTV 250 tuner on my iMac (10.6.8) with which I
record TV programs on at a  time I can't watch. Results are generally
quite satisfactory on all channels except for SBS. SBS broadcasts at
184.50 MHz, and recordings on any of the SBS/NITV channels at this
frequency suffer from missing and broken frames, especially for the
first few minutes of a recording (the problem slowly diminishes, but
doesn't disappear, after 5-10 minutes).

I've searched the Net for a possible fix for this problem, so far I've
only found the item below from "EyeTV signal problems" at
http://forums.whirlpool.net.au/archive/1184566, which suggest coating
the "the inner conductor of the antenna plug with sticky tape". I've
had a try at this, with no improvement, but I may not be understanding
what's actually recommended -- the antenna lead terminates in a very
thin solid bar in the centre, this goes into a thin cylinder in the
centre of the tuner socket. Either is only about 1.5 mm across, and
it's very difficult to wind a tiny piece of sticky tape round either.

Has anyone any idea what's going on here? Would it be possible to put
some sort of joiner in the line which might alleviate the problem at
the SBS frequency? I imagine it is tied up with the SBS frequency,
Channel 7 next below at 177.50 MHz and Channel 9 next above at 191.50
MHz have no problem. I'm really baffled here.

David Noel


=
Since I moved house, EyeTV (with an EyeTV DTT) reported signal
strength 100% but signal quality 0%, rendering it unable to tune to
any channel. I replaced much of the antenna cabling with no effect.
Eventually I discovered that if I made *loose* contact on the antenna
plug, the signal quality jumped up. We used it like this for months
but it was very difficult to get it right. Eventually I carefully
coated the inner conductor of the plug with sticky tape (scotch magic
tape to be precise), and it now gives signal quality 100% with the
plug firmly pressed in. I'm pretty comfortable that it will work
reliably in this state.
/
You sir, are a genuis. I registered with this forum to say thank for
your advice above. It worked a treat on my Netstream DTT. I was
literally minutes from putting it in the bin when I decided to try
your trick.
I put a small piece of sticky tape in the inner conductor rod of the
antenna connection and instantly I had a massive improvement. Who
woulda thought that would make such a difference. Crazy.

Anyway, thanks. And to those having similar problems, please try this
for VAST improvement on quality of picture and signal.
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Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Matt Falvey]

Hi Ronni, I am sorry I thought that we had sorted it and that you just wanted 
me to post the outcome and a request for information on how to upgrade to 10.5 
on the WAMUG list to others could see what had been discussed. When I did I saw 
you had already posted the answer before I had had time to post the question.

So I thought we had just go the timing wrong and left it at that as you had 
already told me what I needed to know.

I am sorry for the confusion, as I have been sitting back having a rest from 
the Mac now the iPhoto mess has been finished and I was able to get the photos 
over to England for the funeral which was yesterday. 

I hope this post does get posted as I haven’t had time to renew my subs yet for 
the new year.

Thanks again.

Matt.

>   4. Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite
>  (Ronni Brown)
> 
> Hello Matt Falvey,
> 
> Please respond and let us know if this is all completed, so I can clear my 
> desktop and file all documentation & emails relating to your issues.
> 
> NOTE: Saturday 8 Jan. 2016 - Matt has not responded to my post to WAMUG 30 
> Dec.15 below:
> ---
> From: Ronni Brown <ro...@mac.com>
> Date: 30 December 2015 at 10:58:31 AM AWST
> To: WAMUG <wamug@wamug.org.au>
> Subject: Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite
> 
> Hi Matt,
> 
> Good to hear iPhoto 9.6.1 is sorted. And thanks for sending my Thumb Drive 
> back I received it today.
> I have put this subject back on to WAMUG & I'll reply to your post with 
> further details  - installing the Yosemite 10.10.5 combo update and the 
> transition to Photos - how to migrate/import to Photos from iPhoto.
> 
> As I mentioned in a previous reply you can still use iPhoto.app in Yosemite & 
> El Capitan, I use iPhoto as well as Photos in El Capitan and did in Yosemite 
> when Photos was released in the 10.10.3 update.
> You can still use your original iPhoto library with iPhoto 9.6.1 and Aperture 
> 3.6 after you've migrated it to Photos.
> Your old library won't be converted, just imported, so you can still open it 
> in iPhoto or Aperture if you like.
> NOTE:  Any changes you make in iPhoto or Aperture after you migrate to 
> Photos, like image edits or album changes, will be visible only in iPhoto or 
> Aperture.
> 
> Matt -As you realise, if you are unable to upgrade your Aperture v3.4.5 to 
> Aperture v3.6 - Aperture will not work in Yosemite or El Capitan.
> 
> I also recommend repairing/rebuilding your iPhoto library with iPhoto before 
> converting it to Photos.  
> Launch iPhoto with the Command+Option keys held down and run the following 
> options in the First Aid window:
> 
> 1 - Option #1 - Repair Library Permissions
> 2 - Option #4 - Rebuild Library Database.
> 
> This will help facilitate a clean conversion of the iPhoto library to the new 
> Photos library format.
> 
> When you are satisfied that Yosemite is working well, then install the 
> osxupdcombo10.10.5.dmg.
> I would suggest you first BACKUP - Time Machine and CCC Bootable backup 
> (check bootable backup - check TM backup)
> Then Install "osxupdate10.10.5" Combo
> Just double click on the osxupdcombo10.10.5.dmg to open the disk image then 
> follow the instructions.
> 
> After the combo update installation completes, check Software Update and 
> install any updates shown.
> ==
> The migration from iPhoto or Aperture to Photos actually happens 
> automatically if you only have one library in your Pictures folder. 
> One quick note: I?ve posted before to WAMUG warning people - Before you 
> migrate all of your existing photos into Photos for OS X, make sure you have 
> enough iCloud storage space if you want to take advantage of iCloud Photo 
> Library, which syncs your images across all of your devices. With iCloud 
> Photo Library turned on in the Photos app, all of your images will be 
> uploaded to the cloud, which does eat up your iCloud storage space. 
> 
> You can use Photos without iCloud Photo Library -- just make sure you turn it 
> off in the Preferences menu.
> 
> How to: Move your iPhoto or Aperture Library to Photos 
> 
> As you have previously been using iPhoto or Aperture on your Mac and iPhoto 
> Library or Aperture Library is in the default location (User Home > Pictures 
> folder) 
> 
> Step 1. When you first click on Photos app and the Welcome Screen appears, 
> you should click on the Blue Box 'Get Started'. 
> 
> Step 2. If you were previously using iPhoto or Aperture; after clicking 'Get 
> Started', it searches your system and detects your iPhoto and Aperture 
> libraries.
> Select which Library you want to use with Photos from the list
> Which (unless you changed the name of your iP

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Neil Houghton]

Hi Ronni,

Your email sent 10:58 am came through to the list OK.


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



on 30/12/15 15:45, Ronni Brown at ro...@mac.com wrote:

> Hi Matt,

I posted a reply to WAMUG this morning at 10:58AM with all the
> details.
Have you not received it on WAMUG Mailing List?
If not I¹ll resend my
> email to the list.



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Guidelines - 
Settings & Unsubscribe - 

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Ronda Brown]

Thanks Neil for confirming my email did come through to the mailing list ok 
this morning.
Don't know why Matt hasn't seen it?

I'm hoping to take a break tomorrow.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 30 Dec 2015, at 5:41 PM, Neil Houghton  wrote:
> 
> Hi Ronni,
> 
> Your email sent 10:58 am came through to the list OK.
> 
> 
> Cheers
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> 
>> on 30/12/15 15:45, Ronni Brown at ro...@mac.com wrote:
>> 
>> Hi Matt,
> 
> I posted a reply to WAMUG this morning at 10:58AM with all the
>> details.
> Have you not received it on WAMUG Mailing List?
> If not I¹ll resend my
>> email to the list.
> 
-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Ronni Brown]

Hi Matt,

I posted a reply to WAMUG this morning at 10:58AM with all the details.
Have you not received it on WAMUG Mailing List?
If not I’ll resend my email to the list.

Ronni

> On 30 Dec 2015, at 3:13 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
> 
> Hi Ronni, I managed to get iPhoto on a USB stick and installed it this 
> morning, it ran straight away and without any problems. So iPhoto on Yosemite 
> 10.10 is fine.
> 
> If you could let me know the best way and time to install the Yosemite 
> 10.10.5 combo update and how to migrate/import to Photos from iPhotos.
> 
> I believe you mentioned previously that I can still use iPhoto in Yosemite 
> and El Capitan and that you use both iPhoto and Photos?
> 
> Thanks.
> 
> Matt.
> 
>> On 22 Dec 2015, at 12:00 pm, Ronni Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Ok Matt,
>> 
>> I?ve sent you offlist a Link to download iPhoto.app v9.6.1 and instructions 
>> how to download it and install.
>> "Link & instructions how to download iPhoto.app from COPY.pdf"
>> A] First Step:
>> 
>> Delete (Move to Trash,but don?t empty) all versions of the iPhoto.app that 
>> is on your hard drive. 
>> 
>> Induce any alias files for them as well. 
>> 
>> Then:
>> 
>> B] Follow the steps in the instructions
>> 
>> Cheers,
>> Ronni
>> 
>>> On 20 Dec 2015, at 9:19 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
>>> 
>>> Hi Ronni, I tried the Update option and it came up with the message, "An 
>>> error occurred during purchase" and would not go any further. I tried it on 
>>> all the apps listed, so this option is not a viable one.
>>> 
>>> If you would so good as to upload the iPhoto 9.6.1 to your Dropbox or Copy 
>>> folder and let me know how to access it I would be more than grateful.
>>> 
>>> Would I then just need to delete the old application and put the new one in 
>>> place and open it?
>>> 
>>> Once again thanks very much.
>>> 
>>> Matt. 
>>> 
>>> On 20 Dec 2015, at 8:11 pm, Ronni Brown wrote:
>>> 
>>>> 
>>>> 
>>>> Hi Matt,
>>>> 
>>>> My comments in Situ
>>>> 
>>>>> On 20 Dec 2015, at 2:40 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
>>>>> 
>>>>> Hi Ronni, thanks for that. Quite a predicament.
>>>>> 
>>>>> Okay I had bought iPhoto and Aperture the old fashioned way and installed 
>>>>> them using DVD?s, so there was nothing to see in the Purchased tab in the 
>>>>> App Store relating to either of those apps.
>>>> 
>>>> iPhoto from an Life DVD will only show up in Purchases, if you previously 
>>>> updated to at least iPhoto 9.4.5. 
>>>> That will have associated your Apple ID  with iPhoto at the AppStore and 
>>>> add it to your Purchases history. 
>>>> If you never updated to a newer version, that is only available from the 
>>>> App Store, beyond iPhoto 9.4.3, you cannot reinstall iPhoto from the App 
>>>> Store.
>>>>> 
>>>>> I had a hunt around on the web for ways of trying to find how to get 
>>>>> iPhoto 9.6.1 if you don?t have it in the Purchased tab.  Someone 
>>>>> suggested creating a new user account with full admin privileges, 
>>>>> restarting the mac, getting a new apple id in the new name, logging into 
>>>>> the App Store and then have a look.
>>>>> 
>>>>> I did this and in updates I have 6, including iPhoto 9.6.1 and Aperture 
>>>>> 3.6.  the others are Keynote, Numbers, Pages and iMovie, they all have 
>>>>> ?Update? next to them.
>>>>> 
>>>>> The million dollar question is as these say Update, not Install is it 
>>>>> just a question of clicking Update and letting it go ahead?
>>>> 
>>>> You can try, it is worth a try - but I don?t ?think? this will work with 
>>>> iPhoto 9.6.1. 
>>>> I feel that when you click on Update (beside iPhoto) it will require you 
>>>> to Sign-In with your Apple ID.
>>>> If you type in your regular Apple ID you probably will receive a message 
>>>> ?Unavailable? if you type in the New User Apple ID you might receive ?Not 
>>>> To Be Found?.
>>>> But give it a go and see what happens.
>>>> 
>>>> A Finder copy of

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Ronni Brown]

y friend at 
> work last night and installed it this morning and it ran straight away, 
> without any problems.
> 
> So it looks as if that problem is sorted. From what I can work out I have to 
> make sure I can upgrade only to Yosemite 10.10.5, but not to El Capitan as 
> that will get rid of iPhoto as El Capitan does not support iPhoto.
> 
> I think I will have to forget about the Aperture upgrade especially after the 
> trials and tribulations of trying to get iPhoto to work and as that is 
> becoming obsolete too it is not really a big problem, I use PS to edit mainly 
> anyway.
> 
> I have mailed your thumb drive back today via express post, so you should 
> receive in the next couple of working days.
> 
> Thanks very much for taking the time to post it to me and for taking the time 
> to explain to me how to save my iPhoto collection I really appreciate it. 
> 
> You are a God send. 
>
> Take care and have a Happy New Year,
> 
> Matt
> 
>   
>> On 24 Dec 2015, at 5:53 pm, Ronda Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Matt,
>> 
>> No worries at all on the thumb drive keep it until we know if I need to send 
>> another to you with iPhoto 9.6.1 on it.
>> I was only concerned that if you had sent it, that it might have gone 
>> missing.
>> I didn't mean for you to think I was impatient to get it back... I'm not in 
>> a hurry for it.
>> 
>> Have a Happy Christmas.
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 

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Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Matt Falvey]

Hi Ronni, I managed to get iPhoto on a USB stick and installed it this morning, 
it ran straight away and without any problems. So iPhoto on Yosemite 10.10 is 
fine.

If you could let me know the best way and time to install the Yosemite 10.10.5 
combo update and how to migrate/import to Photos from iPhotos.

I believe you mentioned previously that I can still use iPhoto in Yosemite and 
El Capitan and that you use both iPhoto and Photos?

Thanks.

Matt.

> On 22 Dec 2015, at 12:00 pm, Ronni Brown <ro...@mac.com 
> <mailto:ro...@mac.com>> wrote:
> 
> Ok Matt,
> 
> I?ve sent you offlist a Link to download iPhoto.app v9.6.1 and instructions 
> how to download it and install.
> "Link & instructions how to download iPhoto.app from COPY.pdf"
> A] First Step:
> 
> Delete (Move to Trash,but don?t empty) all versions of the iPhoto.app that is 
> on your hard drive. 
> 
> Induce any alias files for them as well. 
> 
> Then:
> 
> B] Follow the steps in the instructions
> 
> Cheers,
> Ronni
> 
>> On 20 Dec 2015, at 9:19 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
>> 
>> Hi Ronni, I tried the Update option and it came up with the message, "An 
>> error occurred during purchase" and would not go any further. I tried it on 
>> all the apps listed, so this option is not a viable one.
>> 
>> If you would so good as to upload the iPhoto 9.6.1 to your Dropbox or Copy 
>> folder and let me know how to access it I would be more than grateful.
>> 
>> Would I then just need to delete the old application and put the new one in 
>> place and open it?
>> 
>> Once again thanks very much.
>> 
>> Matt. 
>> 
>> On 20 Dec 2015, at 8:11 pm, Ronni Brown wrote:
>> 
>>> 
>>> 
>>> Hi Matt,
>>> 
>>> My comments in Situ
>>> 
>>>> On 20 Dec 2015, at 2:40 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
>>>> 
>>>> Hi Ronni, thanks for that. Quite a predicament.
>>>> 
>>>> Okay I had bought iPhoto and Aperture the old fashioned way and installed 
>>>> them using DVD?s, so there was nothing to see in the Purchased tab in the 
>>>> App Store relating to either of those apps.
>>> 
>>> iPhoto from an Life DVD will only show up in Purchases, if you previously 
>>> updated to at least iPhoto 9.4.5. 
>>> That will have associated your Apple ID  with iPhoto at the AppStore and 
>>> add it to your Purchases history. 
>>> If you never updated to a newer version, that is only available from the 
>>> App Store, beyond iPhoto 9.4.3, you cannot reinstall iPhoto from the App 
>>> Store.
>>>> 
>>>> I had a hunt around on the web for ways of trying to find how to get 
>>>> iPhoto 9.6.1 if you don?t have it in the Purchased tab.  Someone suggested 
>>>> creating a new user account with full admin privileges, restarting the 
>>>> mac, getting a new apple id in the new name, logging into the App Store 
>>>> and then have a look.
>>>> 
>>>> I did this and in updates I have 6, including iPhoto 9.6.1 and Aperture 
>>>> 3.6.  the others are Keynote, Numbers, Pages and iMovie, they all have 
>>>> ?Update? next to them.
>>>> 
>>>> The million dollar question is as these say Update, not Install is it just 
>>>> a question of clicking Update and letting it go ahead?
>>> 
>>> You can try, it is worth a try - but I don?t ?think? this will work with 
>>> iPhoto 9.6.1. 
>>> I feel that when you click on Update (beside iPhoto) it will require you to 
>>> Sign-In with your Apple ID.
>>> If you type in your regular Apple ID you probably will receive a message 
>>> ?Unavailable? if you type in the New User Apple ID you might receive ?Not 
>>> To Be Found?.
>>> But give it a go and see what happens.
>>> 
>>> A Finder copy of iPhoto.app v 9.6.1 will work. In other words if you have 
>>> the needed version (9.6.1) on another computer, or can obtain iPhoto.app 
>>> v9.6.1 copy - you can delete the old version and copy over the 9.6.1 
>>> version into Applications.
>>> I have a copy of iPhoto.app v9.6.1 file size is 1.7GB, so I?d need to 
>>> upload it to my Dropbox or Copy folder which will take all night to upload 
>>> before you could download it.
>>> 
>>>> Am correct in thinking that even though I have created another ?user" that 
>>>> we will both be using the same apps, so it will update my existing 

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Ronni Brown]

Ok Matt,

I’ve sent you offlist a Link to download iPhoto.app v9.6.1 and instructions how 
to download it and install.
"Link & instructions how to download iPhoto.app from COPY.pdf"
A] First Step:

Delete (Move to Trash,but don’t empty) all versions of the iPhoto.app that is 
on your hard drive. 

Induce any alias files for them as well. 

Then:

B] Follow the steps in the instructions

Cheers,
Ronni

> On 20 Dec 2015, at 9:19 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
> 
> Hi Ronni, I tried the Update option and it came up with the message, "An 
> error occurred during purchase" and would not go any further. I tried it on 
> all the apps listed, so this option is not a viable one.
> 
> If you would so good as to upload the iPhoto 9.6.1 to your Dropbox or Copy 
> folder and let me know how to access it I would be more than grateful.
> 
> Would I then just need to delete the old application and put the new one in 
> place and open it?
> 
> Once again thanks very much.
> 
> Matt. 
> 
> On 20 Dec 2015, at 8:11 pm, Ronni Brown wrote:
> 
>> 
>> 
>> Hi Matt,
>> 
>> My comments in Situ
>> 
>>> On 20 Dec 2015, at 2:40 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
>>> 
>>> Hi Ronni, thanks for that. Quite a predicament.
>>> 
>>> Okay I had bought iPhoto and Aperture the old fashioned way and installed 
>>> them using DVD?s, so there was nothing to see in the Purchased tab in the 
>>> App Store relating to either of those apps.
>> 
>> iPhoto from an Life DVD will only show up in Purchases, if you previously 
>> updated to at least iPhoto 9.4.5. 
>> That will have associated your Apple ID  with iPhoto at the AppStore and add 
>> it to your Purchases history. 
>> If you never updated to a newer version, that is only available from the App 
>> Store, beyond iPhoto 9.4.3, you cannot reinstall iPhoto from the App Store.
>>> 
>>> I had a hunt around on the web for ways of trying to find how to get iPhoto 
>>> 9.6.1 if you don?t have it in the Purchased tab.  Someone suggested 
>>> creating a new user account with full admin privileges, restarting the mac, 
>>> getting a new apple id in the new name, logging into the App Store and then 
>>> have a look.
>>> 
>>> I did this and in updates I have 6, including iPhoto 9.6.1 and Aperture 
>>> 3.6.  the others are Keynote, Numbers, Pages and iMovie, they all have 
>>> ?Update? next to them.
>>> 
>>> The million dollar question is as these say Update, not Install is it just 
>>> a question of clicking Update and letting it go ahead?
>> 
>> You can try, it is worth a try - but I don?t ?think? this will work with 
>> iPhoto 9.6.1. 
>> I feel that when you click on Update (beside iPhoto) it will require you to 
>> Sign-In with your Apple ID.
>> If you type in your regular Apple ID you probably will receive a message 
>> ?Unavailable? if you type in the New User Apple ID you might receive ?Not To 
>> Be Found?.
>> But give it a go and see what happens.
>> 
>> A Finder copy of iPhoto.app v 9.6.1 will work. In other words if you have 
>> the needed version (9.6.1) on another computer, or can obtain iPhoto.app 
>> v9.6.1 copy - you can delete the old version and copy over the 9.6.1 version 
>> into Applications.
>> I have a copy of iPhoto.app v9.6.1 file size is 1.7GB, so I?d need to upload 
>> it to my Dropbox or Copy folder which will take all night to upload before 
>> you could download it.
>> 
>>> Am correct in thinking that even though I have created another ?user" that 
>>> we will both be using the same apps, so it will update my existing versions 
>>> and as I have no intention of ever doing anything under the new users name 
>>> apart from these updates, it should have no bearing on the existing apps?
>> 
>> By default, all Applications are installed in /Applications. Those are 
>> available to all users. 
>> If you choose to install in your home Applications folder, they are only 
>> available to that user.
>>> 
>>> I may if you give me the go ahead start with one of the apps I seldom use 
>>> like Numbers and see if it works on that first. I have left the iMac open 
>>> on the new users page, with the App Store page open in case I mess anything 
>>> up, until I hear from you.
>>> 
>>> Thanks.
>>> 
>>> Matt.
>> 
>> Cheers,
>> Ronni
>>>> 
>>>> From: Ronni Brown <ro...@mac.com>
>>>> To: WAMUG <wamug@wa

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Ronni Brown]

Hi Matt,

My comments in Situ

> On 20 Dec 2015, at 2:40 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
> 
> Hi Ronni, thanks for that. Quite a predicament.
> 
> Okay I had bought iPhoto and Aperture the old fashioned way and installed 
> them using DVD’s, so there was nothing to see in the Purchased tab in the App 
> Store relating to either of those apps.

iPhoto from an Life DVD will only show up in Purchases, if you previously 
updated to at least iPhoto 9.4.5. 
That will have associated your Apple ID  with iPhoto at the AppStore and add it 
to your Purchases history. 
If you never updated to a newer version, that is only available from the App 
Store, beyond iPhoto 9.4.3, you cannot reinstall iPhoto from the App Store.
> 
> I had a hunt around on the web for ways of trying to find how to get iPhoto 
> 9.6.1 if you don’t have it in the Purchased tab.  Someone suggested creating 
> a new user account with full admin privileges, restarting the mac, getting a 
> new apple id in the new name, logging into the App Store and then have a look.
> 
> I did this and in updates I have 6, including iPhoto 9.6.1 and Aperture 3.6.  
> the others are Keynote, Numbers, Pages and iMovie, they all have “Update” 
> next to them.
> 
> The million dollar question is as these say Update, not Install is it just a 
> question of clicking Update and letting it go ahead?

You can try, it is worth a try - but I don’t ‘think’ this will work with iPhoto 
9.6.1. 
I feel that when you click on Update (beside iPhoto) it will require you to 
Sign-In with your Apple ID.
If you type in your regular Apple ID you probably will receive a message 
“Unavailable” if you type in the New User Apple ID you might receive “Not To Be 
Found”.
But give it a go and see what happens.

A Finder copy of iPhoto.app v 9.6.1 will work. In other words if you have the 
needed version (9.6.1) on another computer, or can obtain iPhoto.app v9.6.1 
copy - you can delete the old version and copy over the 9.6.1 version into 
Applications.
I have a copy of iPhoto.app v9.6.1 file size is 1.7GB, so I’d need to upload it 
to my Dropbox or Copy folder which will take all night to upload before you 
could download it.

> Am correct in thinking that even though I have created another “user" that we 
> will both be using the same apps, so it will update my existing versions and 
> as I have no intention of ever doing anything under the new users name apart 
> from these updates, it should have no bearing on the existing apps?

By default, all Applications are installed in /Applications. Those are 
available to all users. 
If you choose to install in your home Applications folder, they are only 
available to that user.
> 
> I may if you give me the go ahead start with one of the apps I seldom use 
> like Numbers and see if it works on that first. I have left the iMac open on 
> the new users page, with the App Store page open in case I mess anything up, 
> until I hear from you.
> 
> Thanks.
> 
> Matt.

Cheers,
Ronni
>> 
>> From: Ronni Brown <ro...@mac.com>
>> To: WAMUG <wamug@wamug.org.au>
>> Subject: Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite
>> Message-ID: <cefb2bbc-a2f2-47d6-9c9b-1d3d696d5...@mac.com>
>> Content-Type: text/plain; charset="utf-8"
>> 
>> Hi Matt,
>> 
>> As you were aware you require iPhoto v 9.6.1 & Aperture 3.6 in Yosemite.
>> Apple previously stated that Aperture and iPhoto will remain functional if 
>> they were already installed.
>> But both installed iPhoto & Aperture had to be the latest updates. 
>> iPhoto v 9.6.1 & Aperture 3.6
>> You mentioned that you have iPhoto v 9.4.3 & Aperture 3.4.5 so they need to 
>> be updated.
>> I assume that when you went to "the App Store and downloaded 3 or 4 software 
>> updates" that iPhoto & Aperture were not showing?
>> Aperture and iPhoto were removed from the Mac App Store and are no longer 
>> available for download.
>> With their disappearance from the Mac App Store, however, users are unlikely 
>> to get future updates.
>> 
>> After you update to 10.10.5 you will migrate your iPhoto & Aperture 
>> Libraries to Photos which came in the 10.10.3 update.
>> Your old library won't be converted, just imported, so you can still open it 
>> in Aperture or iPhoto if you like (though once you import, if you do 
>> anything new with that library in Aperture, it won't carry over to the 
>> Photos version). The same with iPhoto.
>> 
>> The new Photos library references the same master images as your old 
>> library, so you don't need the space to store images twice. It also makes 
>> for an incredibly efficient migration process.
>

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Matt Falvey]

Hi Ronni, I tried the Update option and it came up with the message, "An error 
occurred during purchase" and would not go any further. I tried it on all the 
apps listed, so this option is not a viable one.

If you would so good as to upload the iPhoto 9.6.1 to your Dropbox or Copy 
folder and let me know how to access it I would be more than grateful.

Would I then just need to delete the old application and put the new one in 
place and open it?

Once again thanks very much.

Matt. 
 
On 20 Dec 2015, at 8:11 pm, Ronni Brown wrote:

> 
> 
> Hi Matt,
> 
> My comments in Situ
> 
>> On 20 Dec 2015, at 2:40 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
>> 
>> Hi Ronni, thanks for that. Quite a predicament.
>> 
>> Okay I had bought iPhoto and Aperture the old fashioned way and installed 
>> them using DVD?s, so there was nothing to see in the Purchased tab in the 
>> App Store relating to either of those apps.
> 
> iPhoto from an Life DVD will only show up in Purchases, if you previously 
> updated to at least iPhoto 9.4.5. 
> That will have associated your Apple ID  with iPhoto at the AppStore and add 
> it to your Purchases history. 
> If you never updated to a newer version, that is only available from the App 
> Store, beyond iPhoto 9.4.3, you cannot reinstall iPhoto from the App Store.
>> 
>> I had a hunt around on the web for ways of trying to find how to get iPhoto 
>> 9.6.1 if you don?t have it in the Purchased tab.  Someone suggested creating 
>> a new user account with full admin privileges, restarting the mac, getting a 
>> new apple id in the new name, logging into the App Store and then have a 
>> look.
>> 
>> I did this and in updates I have 6, including iPhoto 9.6.1 and Aperture 3.6. 
>>  the others are Keynote, Numbers, Pages and iMovie, they all have ?Update? 
>> next to them.
>> 
>> The million dollar question is as these say Update, not Install is it just a 
>> question of clicking Update and letting it go ahead?
> 
> You can try, it is worth a try - but I don?t ?think? this will work with 
> iPhoto 9.6.1. 
> I feel that when you click on Update (beside iPhoto) it will require you to 
> Sign-In with your Apple ID.
> If you type in your regular Apple ID you probably will receive a message 
> ?Unavailable? if you type in the New User Apple ID you might receive ?Not To 
> Be Found?.
> But give it a go and see what happens.
> 
> A Finder copy of iPhoto.app v 9.6.1 will work. In other words if you have the 
> needed version (9.6.1) on another computer, or can obtain iPhoto.app v9.6.1 
> copy - you can delete the old version and copy over the 9.6.1 version into 
> Applications.
> I have a copy of iPhoto.app v9.6.1 file size is 1.7GB, so I?d need to upload 
> it to my Dropbox or Copy folder which will take all night to upload before 
> you could download it.
> 
>> Am correct in thinking that even though I have created another ?user" that 
>> we will both be using the same apps, so it will update my existing versions 
>> and as I have no intention of ever doing anything under the new users name 
>> apart from these updates, it should have no bearing on the existing apps?
> 
> By default, all Applications are installed in /Applications. Those are 
> available to all users. 
> If you choose to install in your home Applications folder, they are only 
> available to that user.
>> 
>> I may if you give me the go ahead start with one of the apps I seldom use 
>> like Numbers and see if it works on that first. I have left the iMac open on 
>> the new users page, with the App Store page open in case I mess anything up, 
>> until I hear from you.
>> 
>> Thanks.
>> 
>> Matt.
> 
> Cheers,
> Ronni
>>> 
>>> From: Ronni Brown <ro...@mac.com>
>>> To: WAMUG <wamug@wamug.org.au>
>>> Subject: Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite
>>> Message-ID: <cefb2bbc-a2f2-47d6-9c9b-1d3d696d5...@mac.com>
>>> Content-Type: text/plain; charset="utf-8"
>>> 
>>> Hi Matt,
>>> 
>>> As you were aware you require iPhoto v 9.6.1 & Aperture 3.6 in Yosemite.
>>> Apple previously stated that Aperture and iPhoto will remain functional if 
>>> they were already installed.
>>> But both installed iPhoto & Aperture had to be the latest updates. 
>>> iPhoto v 9.6.1 & Aperture 3.6
>>> You mentioned that you have iPhoto v 9.4.3 & Aperture 3.4.5 so they need to 
>>> be updated.
>>> I assume that when you went to "the App Store and downloaded 3 or 4 
>>> software updates" that iPhoto &

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Matt Falvey]

Hi Ronni, thanks for that. Quite a predicament.

Okay I had bought iPhoto and Aperture the old fashioned way and installed them 
using DVD’s, so there was nothing to see in the Purchased tab in the App Store 
relating to either of those apps.

I had a hunt around on the web for ways of trying to find how to get iPhoto 
9.6.1 if you don’t have it in the Purchased tab.  Someone suggested creating a 
new user account with full admin privileges, restarting the mac, getting a new 
apple id in the new name, logging into the App Store and then have a look.

I did this and in updates I have 6, including iPhoto 9.6.1 and Aperture 3.6.  
the others are Keynote, Numbers, Pages and iMovie, they all have “Update” next 
to them.

The million dollar question is as these say Update, not Install is it just a 
question of clicking Update and letting it go ahead?

Am correct in thinking that even though I have created another “user" that we 
will both be using the same apps, so it will update my existing versions and as 
I have no intention of ever doing anything under the new users name apart from 
these updates, it should have no bearing on the existing apps?

I may if you give me the go ahead start with one of the apps I seldom use like 
Numbers and see if it works on that first. I have left the iMac open on the new 
users page, with the App Store page open in case I mess anything up, until I 
hear from you.

Thanks.

Matt.
   
> 
> From: Ronni Brown <ro...@mac.com>
> To: WAMUG <wamug@wamug.org.au>
> Subject: Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite
> Message-ID: <cefb2bbc-a2f2-47d6-9c9b-1d3d696d5...@mac.com>
> Content-Type: text/plain; charset="utf-8"
> 
> Hi Matt,
> 
> As you were aware you require iPhoto v 9.6.1 & Aperture 3.6 in Yosemite.
> Apple previously stated that Aperture and iPhoto will remain functional if 
> they were already installed.
> But both installed iPhoto & Aperture had to be the latest updates. 
> iPhoto v 9.6.1 & Aperture 3.6
> You mentioned that you have iPhoto v 9.4.3 & Aperture 3.4.5 so they need to 
> be updated.
> I assume that when you went to "the App Store and downloaded 3 or 4 software 
> updates" that iPhoto & Aperture were not showing?
> Aperture and iPhoto were removed from the Mac App Store and are no longer 
> available for download.
> With their disappearance from the Mac App Store, however, users are unlikely 
> to get future updates.
> 
> After you update to 10.10.5 you will migrate your iPhoto & Aperture Libraries 
> to Photos which came in the 10.10.3 update.
> Your old library won't be converted, just imported, so you can still open it 
> in Aperture or iPhoto if you like (though once you import, if you do anything 
> new with that library in Aperture, it won't carry over to the Photos 
> version). The same with iPhoto.
> 
> The new Photos library references the same master images as your old library, 
> so you don't need the space to store images twice. It also makes for an 
> incredibly efficient migration process.
> 
> So how can you update iPhoto & Aperture?
> If you purchased from the App Store.
> First try this:
> Go to the App Store and check out the Purchases List. 
> If iPhoto is there then it will be v9.6.1 - If Aperture is there it should be 
> v3.6
> 
> If iPhoto is under Purchases - Quit the App Store.
> Then:
> 1. Delete (Move to Trash,but don?t empty) all versions of the iPhoto.app 
> that's on your hard drive.  
>Induce any alias files for them as well.  
> 2. Go back to the Purchases section at the App Store and download iPhoto 
> 9.6.1.
>You might find you need to Sign Out and then Sign back In to your Account 
> to change the ?Open? to ?Install? or 'Download? beside iPhoto
> 3. Click Download
> 4. Install iPhoto
> 
> If Aperture was in Purchases - you might need to do things a little 
> differently:
> Then:
> 1. Uninstall Aperture. 
> Go to finder; applications, find Aperture. 
> Click on Aperture, and look above to Action, click on that and click on ?Move 
> to Trash?.
> 2. Open the App Store
> 3. Go to the Featured tab in the app store
> 4. Click on Account which is on the right side of the page.
> A box comes up for you to put in your password! Don't put it in. 
> 5. Sign out.
> 6. Go back to Account, and Sign In. 
> 7. Go to purchases. You will now should see Install to the right of the 
> Aperture Icon
> 8. Install it again 
> 
> Unfortunately these are the problems you experience when you stay too far 
> behind in OS X upgrades.
> Post back with your results please.
> 
> Cheers,
> Ronni
> 
>> On 19 Dec 2015, at 2:11 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
>> 
>> HI Ronni, I have done all of thos

Re: iMac & mavericks: start up disk problems

[Neil Houghton]

Hi Gary,

If it was me

First think about how you want your system to be finally organised when the
replacement HD arrives ­ eg. If it was me, I might be thinking about just
having the OS on the SDD for snappy operation and then putting all my data
on the new internal HD.

If that suits you, given how cheap external HDs are, I would probably buy an
external HD of appropriate size and put all the data on it and run with
that, as an external drive, until replacement HD arrives.

At that point clone the external HD to the internal HD and carry on as
normal. Reformat/erase the now redundant external HD and use as best suits
you ­ data backup, clone, whatever (a spare HD is ALWAYS useful).

Probably easier than trying to decide what you can/can¹t do without and
trying to shoehorn it onto the SDD.

Just a thought.


HTH




Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com








on 19/12/15 16:52, gdorn@me at gd...@me.com wrote:

> Howdy 
> Further to the problems we've had with our iMac harddisk, it is evidently a
> Seagate 2TB purchased+ installed feb 2013 by Macworx Joondalup. They have
> confirmed that its a dead harddrive and is still in warranty ( 3yrs) - return
> to base.
> 
> So we had them install a 250 GB SDD in the Superdrive bay, so we can install a
> replacement harddrive in the HD bay when it arrives .
> 
> Question
> 
> The files in time machine are total 650 GB - too much for the 250 GB SDD!
> 
> In migration assistant - its has the option to select which files/folders to
> migrate.
> 
> What is the minimum files/folders can we migrate from the time machine to the
> SDD so that we can atleast use the important business files.
> 
> hmm there are other questions attached to this - I might just start another
> thread on it.
> 
> chow
> 
> gary dorn
> gd...@mac.com
> 
> 
> 
> On 07/12/2015, at 3:47 PM, gdorn@me wrote:
> 
>> Further to the advice noted below, how do I go about checking  that the Time
>> Machine backup we supposedly have actually exists and is accessible.
>> I say this because for a while, the time machine had be turned off and I
>> frequently find that the usb cable unplugged.
>> 
>> So I would like to check the status of time machine before doing anything
>> else.
>> 
>> How would I do this - I have access to a macbook with Mavericksor Yosemite
>> and a macpro with Lion
>> 
>> chow
>> 
>> gary dorn
>> gd...@mac.com
>> 
>> 
>> 
>> On 07/12/2015, at 2:14 PM, Neil Houghton wrote:
>> 
>>> Re: iMac & mavericks: start up disk problems
>>> Hi Gary,
>>> 
>>> Without wanting to be pessimistic ­ it sounds very similar to when I had a
>>> hard drive fail.
>>> 
>>> You will find out when you (try to) reformat your disk:
>>> * If the format is just badly corrupted ­ it should reformat and check out
>>> OK 
>>> * If the disk has more severe problems ­ it will probably continue to give
>>> you error messages (cannot reformat or similar).
>>> 
>>> Before you start -
>>> * If you are confident you have back-ups of everything ­ and, hopefully,
>>> from your post, this IS the case ­ you can get into the reformating.
>>> * If you are NOT confident you have back-ups of everything ­ don¹t do
>>> anything until you have looked at methods of recovering data from damaged
>>> disks. (too big a subject to cover here & I¹m no expert ­ but there is info
>>> out there...) there is much more chance of recovery if you have not tried
>>> anything else first.
>>> 
>>> Obviously to do a complete reformat of the internal drive you will need to
>>> either boot from another drive or do it from another computer with this one
>>> in Target disk mode (is this still possible with non-firewire machines?)
>>> 
>>> Many people recommend doing a secure erase when reformatting after problems
>>> like this ­ I believe the action of writing the zeros to every segment helps
>>> in identifying and mapping any problem sections.
>>> 
>>> 
>>> Others with more experience/expertise may have more to add/suggest.
>>> 
>>> 
>>> 
>>> HTH
>>> 
>>> 
>>> Cheers
>>> 
>>> 
>>> 
>>> Neil

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Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Ronni Brown]

Hi Matt,

As you were aware you require iPhoto v 9.6.1 & Aperture 3.6 in Yosemite.
Apple previously stated that Aperture and iPhoto will remain functional if they 
were already installed.
But both installed iPhoto & Aperture had to be the latest updates. 
iPhoto v 9.6.1 & Aperture 3.6
You mentioned that you have iPhoto v 9.4.3 & Aperture 3.4.5 so they need to be 
updated.
I assume that when you went to "the App Store and downloaded 3 or 4 software 
updates" that iPhoto & Aperture were not showing?
Aperture and iPhoto were removed from the Mac App Store and are no longer 
available for download.
With their disappearance from the Mac App Store, however, users are unlikely to 
get future updates.

After you update to 10.10.5 you will migrate your iPhoto & Aperture Libraries 
to Photos which came in the 10.10.3 update.
Your old library won't be converted, just imported, so you can still open it in 
Aperture or iPhoto if you like (though once you import, if you do anything new 
with that library in Aperture, it won't carry over to the Photos version). The 
same with iPhoto.

The new Photos library references the same master images as your old library, 
so you don't need the space to store images twice. It also makes for an 
incredibly efficient migration process.

So how can you update iPhoto & Aperture?
If you purchased from the App Store.
First try this:
Go to the App Store and check out the Purchases List. 
If iPhoto is there then it will be v9.6.1 - If Aperture is there it should be 
v3.6

If iPhoto is under Purchases - Quit the App Store.
Then:
1. Delete (Move to Trash,but don’t empty) all versions of the iPhoto.app that's 
on your hard drive.  
Induce any alias files for them as well.  
2. Go back to the Purchases section at the App Store and download iPhoto 9.6.1.
You might find you need to Sign Out and then Sign back In to your Account 
to change the ‘Open’ to ‘Install’ or 'Download’ beside iPhoto
3. Click Download
4. Install iPhoto

If Aperture was in Purchases - you might need to do things a little differently:
Then:
1. Uninstall Aperture. 
Go to finder; applications, find Aperture. 
Click on Aperture, and look above to Action, click on that and click on ‘Move 
to Trash’.
2. Open the App Store
3. Go to the Featured tab in the app store
4. Click on Account which is on the right side of the page.
 A box comes up for you to put in your password! Don't put it in. 
5. Sign out.
6. Go back to Account, and Sign In. 
7. Go to purchases. You will now should see Install to the right of the 
Aperture Icon
8. Install it again 

Unfortunately these are the problems you experience when you stay too far 
behind in OS X upgrades.
Post back with your results please.

Cheers,
Ronni

> On 19 Dec 2015, at 2:11 PM, Matt Falvey <mmfal...@bigpond.net.au> wrote:
> 
> HI Ronni, I have done all of those and have managed to get the App Store 
> online and downloaded 3 or 4 software updates. As we discussed I did not 
> install the 10.10.5, even though it was there, that was the only thing left 
> in the Upgrades.
> 
> I repaired permissions and let Mail and iTunes update.
> 
> Aperture and iPhoto still have the grey no entry sign across the front of 
> their icon and I thought I would wait to get some type on instruction from 
> you as to how to proceed with this problem for these two, or one as they 
> share the same database, before I try to open either of them?  
> 
> So far the rest of the installation has gone really well.
> 
> Thanks.
> 
> Matt.
> 
> On 19 Dec 2015, Ronda Brown <ro...@mac.com <mailto:ro...@mac.com>> wrote
> 
> Hi Matt,
> 
> Power cycle everything, Modem - Router - Mac
> Check Network settings
> Check you have correct location Date & Time in System Preferences.
> Time Zone 'Set time zone automatically using current location'.
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
>> On 18 Dec 2015, at 8:10 PM, Matt Falvey <mmfal...@bigpond.net.au 
>> <mailto:mmfal...@bigpond.net.au>> wrote:
>> 
>> Hi, I have just ran the install for Yosemite to upgrade from 10.8.5. (Thanks 
>> Ronni.) Most things seem to have worked out well.
>> 
>> I have been working my way through Ronni?s list from ?Prepare to Upgrade to 
>> Yosemite?, after Spotlight had finished indexing, I tried to open Software 
>> Update but could not connect. I had to enter the WPA password into System 
>> Preferences to get the WiFi working again, no big deal there.
>> 
>> When that was finished I still could not get Software Update to open, 
>> ?Cannot Connect to the App Store?. I tried, opening the ?firewall?, logging 
>> in and out of my Apple account, going to the Keychain to see if I had any 
>> Verisign login Certificates and a host of other possibilities, none could 
&

Re: iMac & mavericks: start up disk problems

[gdorn@me]

Howdy 
Further to the problems we've had with our iMac harddisk, it is evidently a 
Seagate 2TB purchased+ installed feb 2013 by Macworx Joondalup. They have 
confirmed that its a dead harddrive and is still in warranty ( 3yrs) - return 
to base.

So we had them install a 250 GB SDD in the Superdrive bay, so we can install a 
replacement harddrive in the HD bay when it arrives .

Question

The files in time machine are total 650 GB - too much for the 250 GB SDD!

In migration assistant - its has the option to select which files/folders to 
migrate.

What is the minimum files/folders can we migrate from the time machine to the 
SDD so that we can atleast use the important business files.

hmm there are other questions attached to this - I might just start another 
thread on it.

chow

gary dorn
gd...@mac.com



On 07/12/2015, at 3:47 PM, gdorn@me wrote:

> Further to the advice noted below, how do I go about checking  that the Time 
> Machine backup we supposedly have actually exists and is accessible. 
> I say this because for a while, the time machine had be turned off and I 
> frequently find that the usb cable unplugged.
> 
> So I would like to check the status of time machine before doing anything 
> else.
> 
> How would I do this - I have access to a macbook with Mavericksor Yosemite 
> and a macpro with Lion
> 
> chow
> 
> gary dorn
> gd...@mac.com
> 
> 
> 
> On 07/12/2015, at 2:14 PM, Neil Houghton wrote:
> 
>> Hi Gary,
>> 
>> Without wanting to be pessimistic – it sounds very similar to when I had a 
>> hard drive fail.
>> 
>> You will find out when you (try to) reformat your disk:
>> If the format is just badly corrupted – it should reformat and check out OK
>> If the disk has more severe problems – it will probably continue to give you 
>> error messages (cannot reformat or similar).
>> 
>> Before you start - 
>> If you are confident you have back-ups of everything – and, hopefully, from 
>> your post, this IS the case – you can get into the reformating.
>> If you are NOT confident you have back-ups of everything – don’t do anything 
>> until you have looked at methods of recovering data from damaged disks. (too 
>> big a subject to cover here & I’m no expert – but there is info out 
>> there...) there is much more chance of recovery if you have not tried 
>> anything else first.
>> 
>> Obviously to do a complete reformat of the internal drive you will need to 
>> either boot from another drive or do it from another computer with this one 
>> in Target disk mode (is this still possible with non-firewire machines?)
>> 
>> Many people recommend doing a secure erase when reformatting after problems 
>> like this – I believe the action of writing the zeros to every segment helps 
>> in identifying and mapping any problem sections.
>> 
>> 
>> Others with more experience/expertise may have more to add/suggest.
>> 
>> 
>> 
>> HTH
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>> 
>> 
>> 
>> 
>> on 7/12/15 12:49, gary dorn at gd...@me.com wrote:
>> 
>>> Howdy , 
>>> iMac 10,2 late 2009
>>> 2 TB (600 mb free)
>>> 8mb ram
>>> Mac OS  mavericks since September ( updated from snow leopard , which ran 
>>> really well for 3 years)
>>> 
>>> since Yesterday morning we've had startup problems
>>> At first startup , was able to login, but then spiral of death wouldn't,t 
>>> cease, so forced shutdown ( was in a rush)
>>> Upon restart starts into HD recovery only 
>>> 
>>> I've tried different start up options, i.e. Single user, Pram, select start 
>>> up disk, to no obvious effect
>>> I'm currently in HD recovery, disk utility 
>>> In Disk utility says , verifying "disk0s2" says disk needs repair
>>> 
>>> After some 60 mins disk utility says as a dialogue box.
>>> "Stopped repairing disk0s2  - can't repair disk - backup, reformat disk and 
>>> restore your backed up files."
>>> Behind that  shows details of disk repair
>>> Repairing file system
>>> Invalid content in journal
>>> Checking journal HFS Plus volume
>>> Catalog file entry not found for extent
>>> The volume could not be verified completely
>>> Invalid content in journal
>>> File system check exit code is 8.
>>> Updating boot support partitions for the volume as required.
>>> Error: disk

Re: iMac & mavericks: start up disk problems

[gdorn@me]

Hi Neil
thanks for the suggestion.
I'd agree- be much easer to put in a 2TB hardisk now migrate over to it and run 
it as a dual drive setup. We were hoping that the damaged harddrive would be 
replaced straight away, but unfortunately for us, it evidently has to be 
returned to manufacture first (Seagate).

We've only just have enough money to do SSD  or the HD at the moment  not both. 
- and figured that a SSD would be a better investement for now.

If we can get the drive off this week - hopefully by the time my Wife gets back 
into here work seriously again ( mid Jan) the replacement may have arrived.

chow

gary dorn
gd...@mac.com



On 19/12/2015, at 8:48 PM, Neil Houghton wrote:

> Hi Gary,
> 
> If it was me
> 
> First think about how you want your system to be finally organised when the 
> replacement HD arrives – eg. If it was me, I might be thinking about just 
> having the OS on the SDD for snappy operation and then putting all my data on 
> the new internal HD.
> 
> If that suits you, given how cheap external HDs are, I would probably buy an 
> external HD of appropriate size and put all the data on it and run with that, 
> as an external drive, until replacement HD arrives.
> 
> At that point clone the external HD to the internal HD and carry on as 
> normal. Reformat/erase the now redundant external HD and use as best suits 
> you – data backup, clone, whatever (a spare HD is ALWAYS useful).
> 
> Probably easier than trying to decide what you can/can’t do without and 
> trying to shoehorn it onto the SDD.
> 
> Just a thought.
> 
> 
> HTH
> 
> 
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> 
> 
> 
> 
> 
> 
> on 19/12/15 16:52, gdorn@me at gd...@me.com wrote:
> 
>> Howdy 
>> Further to the problems we've had with our iMac harddisk, it is evidently a 
>> Seagate 2TB purchased+ installed feb 2013 by Macworx Joondalup. They have 
>> confirmed that its a dead harddrive and is still in warranty ( 3yrs) - 
>> return to base.
>> 
>> So we had them install a 250 GB SDD in the Superdrive bay, so we can install 
>> a replacement harddrive in the HD bay when it arrives .
>> 
>> Question
>> 
>> The files in time machine are total 650 GB - too much for the 250 GB SDD!
>> 
>> In migration assistant - its has the option to select which files/folders to 
>> migrate.
>> 
>> What is the minimum files/folders can we migrate from the time machine to 
>> the SDD so that we can atleast use the important business files.
>> 
>> hmm there are other questions attached to this - I might just start another 
>> thread on it.
>> 
>> chow
>> 
>> gary dorn
>> gd...@mac.com
>> 
>> 
>> 
>> On 07/12/2015, at 3:47 PM, gdorn@me wrote:
>> 
>>> Further to the advice noted below, how do I go about checking  that the 
>>> Time Machine backup we supposedly have actually exists and is accessible. 
>>> I say this because for a while, the time machine had be turned off and I 
>>> frequently find that the usb cable unplugged.
>>> 
>>> So I would like to check the status of time machine before doing anything 
>>> else.
>>> 
>>> How would I do this - I have access to a macbook with Mavericksor Yosemite 
>>> and a macpro with Lion
>>> 
>>> chow
>>> 
>>> gary dorn
>>> gd...@mac.com
>>> 
>>> 
>>> 
>>> On 07/12/2015, at 2:14 PM, Neil Houghton wrote:
>>> 
>>>> Re: iMac & mavericks: start up disk problems 
>>>> Hi Gary,
>>>> 
>>>> Without wanting to be pessimistic – it sounds very similar to when I had a 
>>>> hard drive fail.
>>>> 
>>>> You will find out when you (try to) reformat your disk:
>>>> If the format is just badly corrupted – it should reformat and check out OK
>>>> If the disk has more severe problems – it will probably continue to give 
>>>> you error messages (cannot reformat or similar).
>>>> 
>>>> Before you start - 
>>>> If you are confident you have back-ups of everything – and, hopefully, 
>>>> from your post, this IS the case – you can get into the reformating.
>>>> If you are NOT confident you have back-ups of everything – don’t do 
>>>> anything until you have looked at methods of recovering data from damaged 
>>>> disks. (too big a subject to cover here & I’m no expert – but there is 
>>>> info out there...) there is much more

A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Matt Falvey]

Hi, I have just ran the install for Yosemite to upgrade from 10.8.5. (Thanks 
Ronni.) Most things seem to have worked out well.

I have been working my way through Ronni’s list from “Prepare to Upgrade to 
Yosemite”, after Spotlight had finished indexing, I tried to open Software 
Update but could not connect. I had to enter the WPA password into System 
Preferences to get the WiFi working again, no big deal there.

When that was finished I still could not get Software Update to open, “Cannot 
Connect to the App Store”. I tried, opening the “firewall”, logging in and out 
of my Apple account, going to the Keychain to see if I had any Verisign login 
Certificates and a host of other possibilities, none could get the connection 
to open. Any ideas as to how to fix it so I can do the upgrades?  (I had 
intended to only do the updates for this 10.10 version as Ronni suggested and 
then run the 10.10.5 later when everything is working ship shape.)

Safari is working fine as is Mail. I did notice though that the icons for 
Aperture and iPhoto have a grey do not enter icon over them. So I did not 
attempt to open them before posting her to find out what I should do about them 
before hand?

Thanks

Matt.

 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Ronda Brown]

Hi Matt,

Power cycle everything, Modem - Router - Mac
Check Network settings
Check you have correct location Date & Time in System Preferences.
Time Zone 'Set time zone automatically using current location'.

Cheers,
Ronni
Sent from Ronni's iPad4


> On 18 Dec 2015, at 8:10 PM, Matt Falvey  wrote:
> 
> Hi, I have just ran the install for Yosemite to upgrade from 10.8.5. (Thanks 
> Ronni.) Most things seem to have worked out well.
> 
> I have been working my way through Ronni’s list from “Prepare to Upgrade to 
> Yosemite”, after Spotlight had finished indexing, I tried to open Software 
> Update but could not connect. I had to enter the WPA password into System 
> Preferences to get the WiFi working again, no big deal there.
> 
> When that was finished I still could not get Software Update to open, “Cannot 
> Connect to the App Store”. I tried, opening the “firewall”, logging in and 
> out of my Apple account, going to the Keychain to see if I had any Verisign 
> login Certificates and a host of other possibilities, none could get the 
> connection to open. Any ideas as to how to fix it so I can do the upgrades?  
> (I had intended to only do the updates for this 10.10 version as Ronni 
> suggested and then run the 10.10.5 later when everything is working ship 
> shape.)
> 
> Safari is working fine as is Mail. I did notice though that the icons for 
> Aperture and iPhoto have a grey do not enter icon over them. So I did not 
> attempt to open them before posting her to find out what I should do about 
> them before hand?
> 
> Thanks
> 
> Matt.
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: A few problems after upgrade 10.8.5 to 10.10 Yosemite

[Matt Falvey]

HI Ronni, I have done all of those and have managed to get the App Store online 
and downloaded 3 or 4 software updates. As we discussed I did not install the 
10.10.5, even though it was there, that was the only thing left in the Upgrades.

I repaired permissions and let Mail and iTunes update.

Aperture and iPhoto still have the grey no entry sign across the front of their 
icon and I thought I would wait to get some type on instruction from you as to 
how to proceed with this problem for these two, or one as they share the same 
database, before I try to open either of them?  

So far the rest of the installation has gone really well.

Thanks.

Matt.

On 19 Dec 2015, Ronda Brown > wrote

Hi Matt,

Power cycle everything, Modem - Router - Mac
Check Network settings
Check you have correct location Date & Time in System Preferences.
Time Zone 'Set time zone automatically using current location'.

Cheers,
Ronni
Sent from Ronni's iPad4


> On 18 Dec 2015, at 8:10 PM, Matt Falvey  > wrote:
> 
> Hi, I have just ran the install for Yosemite to upgrade from 10.8.5. (Thanks 
> Ronni.) Most things seem to have worked out well.
> 
> I have been working my way through Ronni?s list from ?Prepare to Upgrade to 
> Yosemite?, after Spotlight had finished indexing, I tried to open Software 
> Update but could not connect. I had to enter the WPA password into System 
> Preferences to get the WiFi working again, no big deal there.
> 
> When that was finished I still could not get Software Update to open, ?Cannot 
> Connect to the App Store?. I tried, opening the ?firewall?, logging in and 
> out of my Apple account, going to the Keychain to see if I had any Verisign 
> login Certificates and a host of other possibilities, none could get the 
> connection to open. Any ideas as to how to fix it so I can do the upgrades?  
> (I had intended to only do the updates for this 10.10 version as Ronni 
> suggested and then run the 10.10.5 later when everything is working ship 
> shape.)
> 
> Safari is working fine as is Mail. I did notice though that the icons for 
> Aperture and iPhoto have a grey do not enter icon over them. So I did not 
> attempt to open them before posting her to find out what I should do about 
> them before hand?
> 
> Thanks
> 
> Matt.
-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: iMac & mavericks: start up disk problems

[petercrisp]

Hi Gary, a check of the "Last Modified" date of the backup
sparsebundle file on the TM disc for the suspect machine would be
worth looking at. Using another OSX machine to view would be needed
under the circumstances you're in I'd suggest.

 

Regards

 

Pete. 

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Mon, 07 Dec 2015 15:47:27 +0800
Subject:Re: iMac & mavericks: start up disk problems

 Further to the advice noted below, how do I go about checking  that
the Time Machine backup we supposedly have actually exists and is
accessible. I say this because for a while, the time machine had be
turned off and I frequently find that the usb cable unplugged. 
 So I would like to check the status of time machine before doing
anything else. 
 How would I do this - I have access to a macbook with Mavericksor
Yosemite and a macpro with Lion  
 chow 
 gary dorn gd...@mac.com [1] 

 On 07/12/2015, at 2:14 PM, Neil Houghton wrote: 
 Re: iMac & mavericks: start up disk problems Hi Gary,

 Without wanting to be pessimistic – it sounds very similar to when
I had a hard drive fail.

 You will find out when you (try to) reformat your disk:

* If the format is just badly corrupted – it should reformat and
check out OK 

* If the disk has more severe problems – it will probably continue
to give you error messages (cannot reformat or similar).

 Before you start - 

* If you are confident you have back-ups of everything – and,
hopefully, from your post, this IS the case – you can get into the
reformating. 

* If you are NOT confident you have back-ups of everything –
don’t do anything until you have looked at methods of recovering
data from damaged disks. (too big a subject to cover here & I’m no
expert – but there is info out there...) there is much more chance
of recovery if you have not tried anything else first.

 Obviously to do a complete reformat of the internal drive you will
need to either boot from another drive or do it from another computer
with this one in Target disk mode (is this still possible with
non-firewire machines?)

 Many people recommend doing a secure erase when reformatting after
problems like this – I believe the action of writing the zeros to
every segment helps in identifying and mapping any problem sections.

 Others with more experience/expertise may have more to add/suggest.

 HTH

 Cheers

 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com [2]

 on 7/12/15 12:49, gary dorn at gd...@me.com [3] wrote:

Howdy , 
 iMac 10,2 late 2009
 2 TB (600 mb free)
 8mb ram
 Mac OS  mavericks since September ( updated from snow leopard ,
which ran really well for 3 years)

 since Yesterday morning we've had startup problems
 At first startup , was able to login, but then spiral of death
wouldn't,t cease, so forced shutdown ( was in a rush)
 Upon restart starts into HD recovery only 

 I've tried different start up options, i.e. Single user, Pram, select
start up disk, to no obvious effect
 I'm currently in HD recovery, disk utility 
 In Disk utility says , verifying "disk0s2" says disk needs repair

 After some 60 mins disk utility says as a dialogue box.
 "Stopped repairing disk0s2  - can't repair disk - backup, reformat
disk and restore your backed up files."
 Behind that  shows details of disk repair
 Repairing file system
Invalid content in journal
Checking journal HFS Plus volume
Catalog file entry not found for extent
 The volume could not be verified completely
 Invalid content in journal
File system check exit code is 8.
 Updating boot support partitions for the volume as required.
Error: disk utility can't repair this disk e disk, restore
your backed up files.

 Ahhh
 We have a time machine backup 
 We don't have a Mavericks usb installer ( was installed via a
Mavericks installer copy put on hardisk)
 I have a lion usb installer

 Gary Dorn
 On iPad 2

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Re: iMac & mavericks: start up disk problems

[gdorn@me]

I've checked the TM backup using a macbook - it was visible  and readable in 
Finder. ( dec 5 2015)

I've downloaded DiskMaker X and have started the making of the Mavericks 
installer to USB - how long ought this take - so far its been saying

" DiskMaker X prepares your disk ... please wait " 

for over 60 minutes now.

http://diskmakerx.com/whats-this/

chow


gdorn
gd...@mac.com



On 07/12/2015, at 5:01 PM, petercr...@westnet.com.au wrote:

> Hi Gary, a check of the "Last Modified" date of the backup sparsebundle file 
> on the TM disc for the suspect machine would be worth looking at. Using 
> another OSX machine to view would be needed under the circumstances you're in 
> I'd suggest.
> 
>  
> Regards
> 
>  
> Pete. 
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Mon, 07 Dec 2015 15:47:27 +0800
> Subject:
> Re: iMac & mavericks: start up disk problems
> 
> 
> Further to the advice noted below, how do I go about checking  that the Time 
> Machine backup we supposedly have actually exists and is accessible. 
> I say this because for a while, the time machine had be turned off and I 
> frequently find that the usb cable unplugged.
> 
> So I would like to check the status of time machine before doing anything 
> else.
> 
> How would I do this - I have access to a macbook with Mavericksor Yosemite 
> and a macpro with Lion
> 
> chow
> 
> gary dorn
> gd...@mac.com
> 
> 
> 
> On 07/12/2015, at 2:14 PM, Neil Houghton wrote:
> 
> Re: iMac & mavericks: start up disk problems
> Hi Gary,
> 
> Without wanting to be pessimistic – it sounds very similar to when I had a 
> hard drive fail.
> 
> You will find out when you (try to) reformat your disk:
> If the format is just badly corrupted – it should reformat and check out OK
> If the disk has more severe problems – it will probably continue to give you 
> error messages (cannot reformat or similar).
> 
> Before you start - 
> If you are confident you have back-ups of everything – and, hopefully, from 
> your post, this IS the case – you can get into the reformating.
> If you are NOT confident you have back-ups of everything – don’t do anything 
> until you have looked at methods of recovering data from damaged disks. (too 
> big a subject to cover here & I’m no expert – but there is info out there...) 
> there is much more chance of recovery if you have not tried anything else 
> first.
> 
> Obviously to do a complete reformat of the internal drive you will need to 
> either boot from another drive or do it from another computer with this one 
> in Target disk mode (is this still possible with non-firewire machines?)
> 
> Many people recommend doing a secure erase when reformatting after problems 
> like this – I believe the action of writing the zeros to every segment helps 
> in identifying and mapping any problem sections.
> 
> 
> Others with more experience/expertise may have more to add/suggest.
> 
> 
> 
> HTH
> 
> 
> Cheers
> 
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> 
> 
> on 7/12/15 12:49, gary dorn at gd...@me.com wrote:
> 
> Howdy , 
> iMac 10,2 late 2009
> 2 TB (600 mb free)
> 8mb ram
> Mac OS  mavericks since September ( updated from snow leopard , which ran 
> really well for 3 years)
> 
> since Yesterday morning we've had startup problems
> At first startup , was able to login, but then spiral of death wouldn't,t 
> cease, so forced shutdown ( was in a rush)
> Upon restart starts into HD recovery only 
> 
> I've tried different start up options, i.e. Single user, Pram, select start 
> up disk, to no obvious effect
> I'm currently in HD recovery, disk utility 
> In Disk utility says , verifying "disk0s2" says disk needs repair
> 
> After some 60 mins disk utility says as a dialogue box.
> "Stopped repairing disk0s2  - can't repair disk - backup, reformat disk and 
> restore your backed up files."
> Behind that  shows details of disk repair
> Repairing file system
> Invalid content in journal
> Checking journal HFS Plus volume
> Catalog file entry not found for extent
> The volume could not be verified completely
> Invalid content in journal
> File system check exit code is 8.
> Updating boot support partitions for the volume as required.
> Error: disk utility can't repair this disk ...e disk, restore your backed 
> up files.
> 
> Ahhh
> We have a time machine backup 
> We don't have a Mavericks usb installer ( was installed via a M

Re: iMac & mavericks: start up disk problems

[Peter Hinchliffe]

> On 7 Dec 2015, at 1:26 PM, gary dorn <gd...@me.com> wrote:
> 
> Howdy , 
> iMac 10,2 late 2009
> 2 TB (600 mb free)
> 8mb ram
> Mac OS  mavericks since September ( updated from snow leopard , which ran 
> really well for 3 years)
> 
> since Yesterday morning we've had startup problems
> At first startup , was able to login, but then spiral of death wouldn't,t 
> cease, so forced shutdown ( was in a rush)
> Upon restart starts into HD recovery only 
> 
> I've tried different start up options, i.e. Single user, Pram, select start 
> up disk, to no obvious effect
> I'm currently in HD recovery, disk utility 
> In Disk utility says , verifying "disk0s2" says disk needs repair
> 
> After some 60 mins disk utility says as a dialogue box.
> "Stopped repairing disk0s2  - can't repair disk - backup, reformat disk and 
> restore your backed up files."
> Behind that  shows details of disk repair
> Repairing file system
> Invalid content in journal
> Checking journal HFS Plus volume
> Catalog file entry not found for extent
> The volume could not be verified completely
> Invalid content in journal
> File system check exit code is 8.
> Updating boot support partitions for the volume as required.
> Error: disk utility can't repair this disk e disk, restore your 
> backed up files.
> 
> Ahhh
> We have a time machine backup 
> We don't have a Mavericks usb installer ( was installed via a Mavericks 
> installer copy put on hardisk)
> I have a lion usb installer and original imac installer DVD (10.6.2)
> 
> ought I follow the above advise - ie reinstall mac os
> 
> or is there something else I ought to do/try first
> 
> advice appreciated
> 
> 

In the absence of god drive recovery software like Disk Warrior or Drive 
Genuis, your best bet will be to use the option offered in Recovery Mode of 
restoring from a Time Machine backup, which you say you have. Providing your 
hard drive is OK physically, this should work fine. If there is some more 
serious problem with your hard drive, then you’ll simply have to replace it. 
Either way, you’ll need that Time Machine backup available.

I've just  noticed that you have only 600 Mb of space free on your HD. On a 2Tb 
drive, this is almost nothing. Your hard drive is effectively full. You really 
should have at least 5-10Gb free on a drive that size. The “free” space is in 
constant use by Mac OS for "scratch space", and if there’s not enough of it the 
OS can just stop working, which is possible what has happened in your case. It 
might be best just to invest in that replacement drive anyway, opting for 3Tb 
or larger. Even if you do restore successfully onto the current drive, you’ll 
be no better off.

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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iMac & mavericks: start up disk problems

[gary dorn]

Howdy , 
iMac 10,2 late 2009
2 TB (600 mb free)
8mb ram
Mac OS  mavericks since September ( updated from snow leopard , which ran 
really well for 3 years)

since Yesterday morning we've had startup problems
At first startup , was able to login, but then spiral of death wouldn't,t 
cease, so forced shutdown ( was in a rush)
Upon restart starts into HD recovery only 

I've tried different start up options, i.e. Single user, Pram, select start up 
disk, to no obvious effect
I'm currently in HD recovery, disk utility 
In Disk utility says , verifying "disk0s2" says disk needs repair

After some 60 mins disk utility says as a dialogue box.
"Stopped repairing disk0s2  - can't repair disk - backup, reformat disk and 
restore your backed up files."
Behind that  shows details of disk repair
Repairing file system
Invalid content in journal
Checking journal HFS Plus volume
Catalog file entry not found for extent
The volume could not be verified completely
Invalid content in journal
File system check exit code is 8.
Updating boot support partitions for the volume as required.
Error: disk utility can't repair this disk e disk, restore your backed 
up files.

Ahhh
We have a time machine backup 
We don't have a Mavericks usb installer ( was installed via a Mavericks 
installer copy put on hardisk)
I have a lion usb installer

Gary Dorn
On iPad 2-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iMac & mavericks: start up disk problems

[gdorn@me]

Further to the advice noted below, how do I go about checking  that the Time 
Machine backup we supposedly have actually exists and is accessible. 
I say this because for a while, the time machine had be turned off and I 
frequently find that the usb cable unplugged.

So I would like to check the status of time machine before doing anything else.

How would I do this - I have access to a macbook with Mavericksor Yosemite and 
a macpro with Lion

chow

gary dorn
gd...@mac.com



On 07/12/2015, at 2:14 PM, Neil Houghton wrote:

> Hi Gary,
> 
> Without wanting to be pessimistic – it sounds very similar to when I had a 
> hard drive fail.
> 
> You will find out when you (try to) reformat your disk:
> If the format is just badly corrupted – it should reformat and check out OK
> If the disk has more severe problems – it will probably continue to give you 
> error messages (cannot reformat or similar).
> 
> Before you start - 
> If you are confident you have back-ups of everything – and, hopefully, from 
> your post, this IS the case – you can get into the reformating.
> If you are NOT confident you have back-ups of everything – don’t do anything 
> until you have looked at methods of recovering data from damaged disks. (too 
> big a subject to cover here & I’m no expert – but there is info out there...) 
> there is much more chance of recovery if you have not tried anything else 
> first.
> 
> Obviously to do a complete reformat of the internal drive you will need to 
> either boot from another drive or do it from another computer with this one 
> in Target disk mode (is this still possible with non-firewire machines?)
> 
> Many people recommend doing a secure erase when reformatting after problems 
> like this – I believe the action of writing the zeros to every segment helps 
> in identifying and mapping any problem sections.
> 
> 
> Others with more experience/expertise may have more to add/suggest.
> 
> 
> 
> HTH
> 
> 
> Cheers
> 
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> 
> 
> on 7/12/15 12:49, gary dorn at gd...@me.com wrote:
> 
>> Howdy , 
>> iMac 10,2 late 2009
>> 2 TB (600 mb free)
>> 8mb ram
>> Mac OS  mavericks since September ( updated from snow leopard , which ran 
>> really well for 3 years)
>> 
>> since Yesterday morning we've had startup problems
>> At first startup , was able to login, but then spiral of death wouldn't,t 
>> cease, so forced shutdown ( was in a rush)
>> Upon restart starts into HD recovery only 
>> 
>> I've tried different start up options, i.e. Single user, Pram, select start 
>> up disk, to no obvious effect
>> I'm currently in HD recovery, disk utility 
>> In Disk utility says , verifying "disk0s2" says disk needs repair
>> 
>> After some 60 mins disk utility says as a dialogue box.
>> "Stopped repairing disk0s2  - can't repair disk - backup, reformat disk and 
>> restore your backed up files."
>> Behind that  shows details of disk repair
>> Repairing file system
>> Invalid content in journal
>> Checking journal HFS Plus volume
>> Catalog file entry not found for extent
>> The volume could not be verified completely
>> Invalid content in journal
>> File system check exit code is 8.
>> Updating boot support partitions for the volume as required.
>> Error: disk utility can't repair this disk e disk, restore your 
>> backed up files.
>> 
>> Ahhh
>> We have a time machine backup 
>> We don't have a Mavericks usb installer ( was installed via a Mavericks 
>> installer copy put on hardisk)
>> I have a lion usb installer
>> 
>> Gary Dorn
>> On iPad 2
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
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Re: iMac & mavericks: start up disk problems

[Neil Houghton]

Hi Gary,

Without wanting to be pessimistic ­ it sounds very similar to when I had a
hard drive fail.

You will find out when you (try to) reformat your disk:
* If the format is just badly corrupted ­ it should reformat and check out
OK 
* If the disk has more severe problems ­ it will probably continue to give
you error messages (cannot reformat or similar).

Before you start - 
* If you are confident you have back-ups of everything ­ and, hopefully,
from your post, this IS the case ­ you can get into the reformating.
* If you are NOT confident you have back-ups of everything ­ don¹t do
anything until you have looked at methods of recovering data from damaged
disks. (too big a subject to cover here & I¹m no expert ­ but there is info
out there...) there is much more chance of recovery if you have not tried
anything else first.

Obviously to do a complete reformat of the internal drive you will need to
either boot from another drive or do it from another computer with this one
in Target disk mode (is this still possible with non-firewire machines?)

Many people recommend doing a secure erase when reformatting after problems
like this ­ I believe the action of writing the zeros to every segment helps
in identifying and mapping any problem sections.


Others with more experience/expertise may have more to add/suggest.



HTH


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com




on 7/12/15 12:49, gary dorn at gd...@me.com wrote:

> Howdy , 
> iMac 10,2 late 2009
> 2 TB (600 mb free)
> 8mb ram
> Mac OS  mavericks since September ( updated from snow leopard , which ran
> really well for 3 years)
> 
> since Yesterday morning we've had startup problems
> At first startup , was able to login, but then spiral of death wouldn't,t
> cease, so forced shutdown ( was in a rush)
> Upon restart starts into HD recovery only
> 
> I've tried different start up options, i.e. Single user, Pram, select start up
> disk, to no obvious effect
> I'm currently in HD recovery, disk utility
> In Disk utility says , verifying "disk0s2" says disk needs repair
> 
> After some 60 mins disk utility says as a dialogue box.
> "Stopped repairing disk0s2  - can't repair disk - backup, reformat disk and
> restore your backed up files."
> Behind that  shows details of disk repair
> Repairing file system
> Invalid content in journal
> Checking journal HFS Plus volume
> Catalog file entry not found for extent
> The volume could not be verified completely
> Invalid content in journal
> File system check exit code is 8.
> Updating boot support partitions for the volume as required.
> Error: disk utility can't repair this disk e disk, restore your backed
> up files.
> 
> Ahhh
> We have a time machine backup
> We don't have a Mavericks usb installer ( was installed via a Mavericks
> installer copy put on hardisk)
> I have a lion usb installer
> 
> Gary Dorn
> On iPad 2
> 

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
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iMac & mavericks: start up disk problems

[gary dorn]

Howdy , 
iMac 10,2 late 2009
2 TB (600 mb free)
8mb ram
Mac OS  mavericks since September ( updated from snow leopard , which ran 
really well for 3 years)

since Yesterday morning we've had startup problems
At first startup , was able to login, but then spiral of death wouldn't,t 
cease, so forced shutdown ( was in a rush)
Upon restart starts into HD recovery only 

I've tried different start up options, i.e. Single user, Pram, select start up 
disk, to no obvious effect
I'm currently in HD recovery, disk utility 
In Disk utility says , verifying "disk0s2" says disk needs repair

After some 60 mins disk utility says as a dialogue box.
"Stopped repairing disk0s2  - can't repair disk - backup, reformat disk and 
restore your backed up files."
Behind that  shows details of disk repair
Repairing file system
Invalid content in journal
Checking journal HFS Plus volume
Catalog file entry not found for extent
The volume could not be verified completely
Invalid content in journal
File system check exit code is 8.
Updating boot support partitions for the volume as required.
Error: disk utility can't repair this disk e disk, restore your backed 
up files.

Ahhh
We have a time machine backup 
We don't have a Mavericks usb installer ( was installed via a Mavericks 
installer copy put on hardisk)
I have a lion usb installer and original imac installer DVD (10.6.2)

ought I follow the above advise - ie reinstall mac os

or is there something else I ought to do/try first

advice appreciated

Gary Dorn
On iPad 2

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