There's one thing that you have to know when working with this feature. If
you restart the server the "reserved" block gets lost for ever. So when you
start with a fresh form, and have reserved 1000 entry id's, the first entry
id will be 000...1. If you restart the server 999 entry id's ar e "lost
Dear Listers,
We are facing a strange problem with the Crystal Report during its
function call.
Basically the problem happens when the form calls the open window
on mode Report, that makes the call for the Crystal Report file.
On the file we have a functi
Wow. I am curious as to how this is a benefit. Does anyone know why
BMC designed it this way [that each time you restart the server it skips
Request ID numbers]? There must be some benefit, I just can't see it.
Stephen
From: Action Request System disc
This is simply functioning as designed, Stephen. When you allocate a chunk
and it is taken, the nextId variable is reset at that time to N + . When the server restarts, that's the next ticket number, regardless
of what happened to those preceding it. Plus, how would it know whether the
Entry IDs
I would think that ARS would maintain through system restarts the list
of unused numbers. With ARS < 7.x the block size is always 1. When I
reboot the server (or restart the NT service) ARS still knows the last
Id used.
With ARS >= 7.x and a block size of 100 (for example), ARS knows that
wh
Well, I disagree. If the server is gracefully stopped (not crashing or some
other exceptional event) I'd expect that after the next startup the next
ticket number would be just the increment of the last ticket number. The
fact that it's not...I think it's poor design. I understand that the way it
http://www.pegasusimaging.com/smartscanbarcode.htm
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Julio C M Lima
Sent: Friday, February 09, 2007 2:03 PM
To: arslist@ARSLIST.ORG
Subject: Problem with Crystal Barcode fun
Greetings List!
I was just wondering if there are any issues with the "Post to List" feature
on the site- I've tried posting something twice now, and its still not made
it into the Archives. Just wondering.
As for the questions I was attempting to ask:
I'm wondering if anyone has details on h
I can see reasons why they did this. To keep track of where it left off
they would have to write the real last ID somewhere (file, arschema
table, etc). If AR Server loses its DB connections or crashes it might
not be able to update the arschema table. It could probably write to a
file, but that's
Julio,
My best guess is that the barcode function StringToCode39 is being called
from a DLL that is not present on the client systems. Since the developer
machine has the Crystal Reports Developer installed it would have the necessary
DLL. Find the DLL culprit and copy it into the AR direc
I can also see the reasons why they did it the way they did, but that
doesn't mean I'm satisfied with it :)
I know about the missing nextid's when a transaction is rolled back, imho a
rollback should also rollback the nextid. But a rollback would also be
something that happens due to an error suc
Hi list,
we are currently migrating a ARS application from Sybase to Oracle
10gR2. A big problem is that Oracle by default is case sensitive and
users are used to execute searches without caring about the case.
We applied KM-00012018 without great success.
We also played around with the
We at Specific Integration, Inc. are searching for additional Remedy Developers
to join to our staff project team in the Washington, DC area. Specific
Integration is a long time BMC Remedy Integration Partner. We have an immediate
need for a junior developer in the DC Metro area to support priva
Listers,
I had an unexpected DST-related issue that one of you may have
insight into. We're remaining on an unpatched Remedy release (6.0), and
have accepted the published issues (web Mid-Tier, API, Preference Server,
and Admin Tool time display). Our OS is Solaris 5.9, and our database is
Well heck, I have 7.x experience, enough to scare myself, but don't want
to move to Singapore - LOL -
James - want to consider using remote help? Bet you'd get lots of
interest if you were willing to allow for remote work.
:-)
From: Action Request System dis
If you use web services to create records(complex schema with partent
and child), a failed creation will not rollback the already "taken"
entryid´s in the child schema.
--
Jarl
On 2/9/07, Hugo Visser <[EMAIL PROTECTED]> wrote:
** I can also see the reasons why they did it the way they did, but
Mike,
This is probably due to the fact that the Windows patch is a registry
update, therefore has no sense of when the change starts (this year as
opposed to prior years).
Thanks,
Bruce
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On
Hi Listers,
I am experiencing a problem and I have no idea what is happening. Here is the
scenario:
I have created 4 forms: FormA, FormB, FormC and FormD. I have also created a
Filter Guide G1, to push fields from FormA and FormB, to FormD. The Filter
"Filter1" that calls the GUide G1 is to
Thanks John!
Where can I find more info about OPERATION options?
Some of the info about this stuff is hard to find.
I was going the long way about this and John made it look simple.
Thanks again,
Dan Caissie
-Original Message-
From: Action Request System discussion list(ARSList)
[ma
Hi Hugo
Can you do a set fields filter on FormD to pull the info you need from FormC
when records are created/updated in FormD through this mechanism?
HTH
David Sanders
Remedy Solution Architect
Enterprise Service Suite @ Work
==
ARS List Award Winner 2005
B
Thanks folks...Axton, Rick, Matt, Dan, The Person I had a secrect
conversation with [not telling you who ;) ], Susan, Michelle. Wow, a long
list.
I now know there are many people with no issues and that it seems my OS,
browser, JRE versions are fine. Gotto play with it some more. If I figure
th
Hi, Y'all:
One of the options during the upgrade, besides Upgrade and Overwrite, is
Share. This is supposed to preserve data [and related forms according
to tech support] and simply install the executables and related files.
1. Does this work as suggested?
2. ...and newbie question of
One more thing. Just to make sure anybody reading this thread in future is
not confused, my issue was NOT being able to get to the KB search window or
after getting there, NOT being able to even begin a search.
This issue is different from what Susan and Michelle reported, which
is..being able to
Hi Michelle
I haven't used this, but I would guess is designed for setting up multiple
AR Servers to use a single AR Database. Install the first server as normal,
creating the database tables, then install ARS on the second server with
this option to install the executables on the second server,
I am using the admin tool to import a new definition of a form from one
server to another.
I am getting the following error:
Creation of one of the SQL views for the form failed within the SQL
database.
Operation completed successfully, but the SQL view is not in place.
(ARWARN 69)
I am usi
Hi, Dan:
You can find it your Admin Tool Help. Simply look up "OPERATION
Keyword" on the Index tab.
Michelle
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie
Sent: Friday, February 09, 2007 1:21 PM
To: arslist@A
You shouldn't use this option with a patch upgrade right?
It seems like this should be used if you are installing ARS on shared
servers for the first time.
Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761
-Original Message-
From: Action Request Syste
Hi, David:
Thank you for your response.
My confusion is that this is the option we've been told to use with a
single AR Server and a single AR DB.
I'll just have to test it to make sure everything stays intact.
Michelle
-Original Message-
From: Action Request System discussion list(ARS
Hence, the confusion. This has to be the correct option, right? Tech
Support suggested that we use that option instead of "Upgrade".
So has anyone out there used it, in a single AR Server, remote SQL DB
environment, especially during a patch upgrade?
Michelle
-Original Message-
From:
Hi Dave,
Thanks for your input. yes I tried using a set fields and it did not solve the
problem either.
Date: Fri, 9 Feb 2007 19:21:16 +From: [EMAIL PROTECTED]: Re: Problem with
Push FieldTo: [EMAIL PROTECTED]
Hi Hugo
Can you do a set fields filter on FormD to pull the info you
Does anyone see the following after their arserver is started:
Authentication failed () ARERR - 623
AR System Approval server terminated -- fatal error encountered (ARAPPNOTE
4501)
In the aruser.log, I see the following:
/* Fri Feb 09
2007 15:44:40.1588 */ LOGIN Remedy Ap
UNCLASSIFIED
On what OS is your app running?
Sandra Hennigan
OSD Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant(tm)
Apparently, there is nothing that cannot happen today. Mark Twain
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[
Solaris 9
On 2/9/07, Hennigan, Sandra H CTR OSD-CIO <[EMAIL PROTECTED]>
wrote:
UNCLASSIFIED
On what OS is your app running?
Sandra Hennigan
OSD Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant(tm)
Apparently, there is nothing that cannot happen today. Mark Twain
-O
My team had installed 7.0.1 and had some issues getting the mid-tier
to work...finally after much configuration of TomCat, it is working.
We then tried to install 7.0.1 patch 001, we have some pages that auto
login as a guest user, and these are not working anymore. When you
take out the username a
to live in a 1200sf apt the cost is only 1.2 mil .. I cannot see your perm
job paying for that..
On 2/8/07, James Tobin <[EMAIL PROTECTED]> wrote:
Come on people, there must be some one out there that has at least some
v.7
experience looking to relocate to Singapore.
-Original Me
There are people that have ITSM 7 experience and like myself they are
getting fitted for straight jackets.
Good luck
Howard
On 2/9/07, patrick zandi <[EMAIL PROTECTED]> wrote:
** to live in a 1200sf apt the cost is only 1.2 mil .. I cannot see your
perm job paying for that..
On 2/8/07, J
Which servlet are you calling? ViewFormServlet or LoginServlet
I have seen some issues across the List on Login using the goto
parameter
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of ampierce
Sent: Friday, February
...to add to Fred's response. Please give us an example of the syntax
being used (without giving your actual server and usernames)
Example:
http://webserver/arsys/servlet/ViewFormServlet?server=myarserver&form=HP
D:HelpDesk&view=Support&username=myname&pwd=mypass
-Original Message-
Fr
Hugo Kom Lan,
I think I see your confusion. However if I am write about what your
confused about, it is hard to explain based on the description below.
So
Let me try to start from a simpler example and see if it will makes
some sense to you and help you sort out your problem from there. :)
If you have a budget of $5,000 SGD a month for rental, you can get an
apartment of about 1,300 sq ft to 1,500 sq ft. (Also much depending on the
district). If you have $10,000 a month budget, you can rent a luxurious
apartment with facilities such as swimming pool, tennis courts and gym. And
even a
...and what is the budget?
On 2/9/07, James Tobin <[EMAIL PROTECTED]> wrote:
If you have a budget of $5,000 SGD a month for rental, you can get an
apartment of about 1,300 sq ft to 1,500 sq ft. (Also much depending on the
district). If you have $10,000 a month budget, you can rent a luxurious
a
I totally agree with your view. A support contract doesn't come in free. It
involves . We are still coming from the clients' perspective. If support
and service quality comes hand in hand, then it would fulfill client
satisfaction on the investment being made. Satisfied customer led to
referral
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