issues.
Don't forget user training and resistance to change.
Well, that's it for a start. Hope this helps.
Kaïs
kais.albas...@arsmarts.com
Want to better manage and understand your ARS applications?
Check our website at www.arsmarts.com for the new ARS companion product.
Bradford Bi
gotcha's" for a typical Remedy upgrade. Ideally
we're looking for a list of 10-20 key milestones, with prerequisite tasks
and any dependencies.
Many thanks in advance!
-- Bing
Bradford Bingel ("Bing")
ITM
day UBS upgraded BMC from "neutral" to "buy":
http://finance.yahoo.com/news/BMC-Software-stock-up-after-apf-13984931.html
However, have seen nothing in writing suggesting an acquisition -- BMC has a
current market cap of $5.2B (and growing), so that would be a challenge,
even
Where are you located?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Alan Abrams
Sent: Tuesday, December 09, 2008 9:06 AM
To: arslist@ARSLIST.ORG
Subject: Looking for Work
**
Hi Listers
I was one of the lucky layoff lottery winners at B
asked with supporting five core custom-developed
ARS applications, what would be your first few steps?
Of course, MANY other questions are possible . . .
-- Bing
Bradford Bingel ("Bing")
ITM3 California
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
-Original Message-
From:
Still no confirmation . . . apologies for the (apparent) false alarm
_
From: Bradford Bingel [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 30, 2008 9:00 PM
To: 'arslist@ARSLIST.ORG'
Subject: RE: What's going on with TuringSMI?
Heard a rumor that TuringSMI's
Heard a rumor that TuringSMI's BMC/Remedy unit was being acquired by another
company . . . will check my sources and hope to confirm within 24 hours . .
.
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chapman, Gary
Sent: Tuesday, September 3
MUCH better! (Some people lack the social grace to know when political
comments are -- and are not -- appropriate.)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Marty.Thorin
Sent: Friday, September 26, 2008 12:59 PM
To: arslist@ARSLIST.ORG
Bring Massive Cash . . . that has my vote!
Other's I've heard:
- Bring Me Cash
- Bloody More Confusion
Even the less-than-flattering:
- Buy My Crap (disclaimer: not my opinion, just what I've heard)
Others?
-Original Message-
From: Action Request System discussion list(ARSLis
nsupported,
but you still have every right to continue using them.
Would be curious to hear other members' feedback on this issue . . .
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
-Original Message
Joe, what's the current bill rate and pay rate for Remedy consultants in SE
Florida?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tortolero, Joseph
Sent: Wednesday, August 06, 2008 7:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Salary in Bay
(Dice, Monster, etc.) for
availability.
Also, are you strictly looking at San Jose, or would you also consider
opportunities on the peninsula or in San Francisco?
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
___
I tip my hat to BMC/Remedy for holding a unique session dedicated solely to
the AR System . . .
Now, what about those complimentary developer kits?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Friday, J
for the depressing statements. And no offense is intended to any
independent ARS developers or product vendors -- on the contrary, by
successfully offering your ARS-based products and services you've
accomplished something even the mighty BMC/Remedy marketing machine has not,
and you should be pr
Take a long look back if you want to appreciate how easy
we have it today.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[E
Geez . . . no one has used the "lines of source code" (SLOC) measurement
since the 1980's! It was a poor metric then with monolithic languages
(Cobol, Fortran, etc.), and it's an even poorer metric today using
object-oriented software and N-tier architectures.
But you may still need to provide a
ll do it low-and-slow
The other place is my backyard. Homemade dry rub, natural fire,
whiskey-soaked wood, and nothing cooks for less than 9 hours. Drives the
neighbors crazy!
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
Perhaps you need to set up TWO MidTier servers:
- One MidTier server for internal use only, located on the trusted
network
- Another MidTier server for external access, along with serving web
pages, located within the DMZ
-Original Message-
From: Action Request System discussion lis
Don't know much about MidTier, but can definitely help with JavaScript.
What do you want to do?
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
-Original Message-
From: Action Request System discussi
x27;t exist, you may want to insert it into the ARSystem.css file
(but be prepared to back it out if it impacts too many elements):
* {
border-width: 2px
}
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-63
the "border-width" and "border-color" examples shown above.
If there's still a problem or the table is not displaying quite as you want,
there are PLENTY of other options we can try.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL P
You can change (or add) CSS elements to alter how your pages appear.
What, exactly, do you want to change? (Perhaps we can help with the CSS
entries.)
Also, can you provide the HTML code (right click, View Source) of the page
you want to alter?
-- Bing
Bradford Bingel ("Bing")
ITM3
Can you provide the JavaScript snippet in question?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of manu_alcala
Sent: Monday, March 03, 2008 5:08 AM
To: arslist@ARSLIST.ORG
Subject: Javascript problem
Hi everyone!
I`m tryi
This would also make it simple for BMC Remedy to
showcase new products. And imagine, never going through another upgrade!
Comments/questions/corrections/complaints/rants welcome, on or off the
ARSlist.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL
Faster than running on an HP DL380 Gx box? We consider this (and the IBM
X-series) to be ideal application servers!
Christopher, are the ESX-on-Sun-X4200 servers really that good?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of VanAartsen,
ll-year annual support cost in
the following year's maintenance budget!
Please feel free to call if you have questions, need any additional
information, or want me to provide you with a formal quotation.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[
to complete the
work."
How true . . .
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of
Is it possible to associate (user and application) floating licenses with a
server group?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, October 25, 2007 7:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: License Pool Ques
repared to
continue paying annual support for all BMC Remedy products in use."
Not sure a compromise is possible. But there are probably many customers
eager to hear what agreement you reach with BMC Remedy. Can you post the
resolution once you complete negotiations?
-- Bing
Bradford B
out Remedy than anyone else who
has ever touched your systems. Whew!
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On
What makes the Oracle Fusion model so unique and such a good analogy for the
AR System?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault
Sent: Friday, September 21, 2007 9:18 AM
To: arslist@ARSLIST.ORG
Subject
gly suspect it is the latter. Until that attitude changes, we
may not see any new developments in AR System marketing plans.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
<http://www.itm3.com/> http://www.itm3.com/
<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] (email)
925
ut/checkin solutions, new hire processing, time and expense
reporting, and new customer provisioning solutions.) After all, where's the
risk in encouraging the talented and imaginative Remedy community to create
even more reasons to continue using AR System?
-- Bing
Bradford Bingel
Indeed, it makes you wonder . . .
Last time I spoke with a Remedy direct salesperson, new the the company in
the last couple of years, they were unclear what the AR System was. They
knew all about the applications (Service Desk, Change Management, etc.) but
had no idea the AR System was actually
undreds or thousands of concurrent
users?
- Which solution do you see best serving your needs, 5 or 10 years from
now?
Hope this helps!
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
-Original Message---
t, incorporated in California, with
access to a ton of additional information
Thinking of becoming an independent consultant? Feel free to call if you
want to learn more.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mob
@ARSLIST.ORG
Subject: Re: Floating License Timeout
**
Yes Bing, you have understood my problem correctly.
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bradford Bingel
Sent: Friday, May 25, 2007 10:57 AM
To: arslist@ARSLIST.ORG
Subject
s released, returns to the license pool, and
is subsequently reassigned to another user
- User then tries to save the updated/edited ticket, but instead
receives an error message because the necessary floating license cannot be
re-acquired
Anukampa, is that correct?
-- Bing
Bradford Bin
e extension is unknown
}
else {
return false; // return
.false. when the extension is known
}
//
return true;
}
As in, "if (unknown_domain_extension_string(form_field.value) { issue
warning }"
Hope this helps!
that
server.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Wednesday, May 02, 2007 4:21 PM
T
time from the AR System server,
back to the user?
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Se
x27;t
applicable. And Kim is correct . . . if you previously purchased Master
ARSuite you may qualify for a complimentary RDP license.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_
From: Action Request Sy
e of two events occurs: 1) the user
explicitly signs out (which immediately releases the floating license); or
2) the user remains inactive, their Remedy session times out, and the
floating license is returned to the floating license pool. Please note the
timeout clock cannot be set to be shorter tha
No guarantees but I know some people in Support. What's the issue?
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAI
lient on user PC's -- and
keeping it patched as updates are released -- takes significantly more IT
effort (and money) than using a "pre-deployed" web browser.
Michiel's advice is sound . . . use the Remedy user tool for service desk
users and "power users", and use a web
ggest you research further to see for yourself which RAID
strategy makes the most sense for your database.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_
From: Action Request System discussion list(ARSList)
[m
helps!
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Friday, January 26, 2007 6:26 AM
T
rers began offering
jumbo frames as an option. I would encourage you to learn more and
determine if it makes sense in your environment.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_
From: Action Req
How strong is the need to replicate data across multiple local AR databases?
Is there a performance issue with multiple distributed clients (fat or thin)
accessing a central AR database?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On B
- Whether you are seeking a BMC Remedy partner, or a third-party
provider
Also, you should be prepared to offer a budget to go with your description
of the specific items to be accomplished.
Good luck!
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PR
be able to turn it into a
viable commercial software product. (I know, that doesn't do YOU any good!)
Anyone interested in developing this as a third-party application?
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-2
By "requirements application" do you mean initial requirements capture,
requirements cataloging/classification, or requirements traceability through
a project lifecycle?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Parry
Sent: Wednes
27;ll throw together some
sample pages.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 9
are probably Georgia and North
Carolina.
Hope this helps! Please email if you need any additional information or
need assistance finding a suitable consultant.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobil
sion with your Remedy
agent/partner/reseller.
Please contact me directly, off the ARSlist, if you have any questions or
need any additional information.
-- Bing
Bradford Bingel ("Bing")ITM3
California
http://www.itm3.com/[EMAIL PROTECTED]
(email)925-260-6394 (mobile)
Fro
aking the application offline.
You didn't mention it but the primary disadvantage of a true clustered
solution is cost, which can easily be 2-5 times more expensive than a
"standard" BMC Remedy deployment.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3
trusted subnet? Also, where are you placing your firewalls?
(Inquiring minds want to know!)
-- Bing
Bradford Bingel ("Bing")ITM3
California
http://www.itm3.com/[EMAIL PROTECTED]
(email)925-260-6394 (mobile)
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PRO
e
for BMC Remedy to hire offshore talent for technical support? Which do YOU
think impacts the U.S. economy more?)
Whew . . . sorry for the rant, but I feel better already!
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mo
tand out.
BBQ fans, try Back 40 in Pleasant Hill (20 miles north), consistent winner of
the national rib cook-off held each year in Reno.
Please feel free to drop me a line for additional ideas
and information!
-- Bing
Bradford Bingel ("Bing")ITM3
California
http://www.itm3.com/[
yes, there are more affordable third-party support options but, from
what we understand, the savings are not that significant. (Perhaps
other ARSlist'ers would be willing to describe their experiences with these
independent support contracts?)
-- Bing
Bradford Bingel ("Bing&qu
to ensure
that information can be pulled out with for use in a SQL-based
application.
-- Bing
Bradford Bingel ("Bing")ITM3
California
http://www.itm3.com/[EMAIL PROTECTED]
(email)925-260-6394 (mobile)
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECT
m of regression analysis.
Good news is, this is easier than it may sound! Feel free to contact me
directly if you need additional information or would like to discuss how to
get started.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (em
Bradford Bingel ("Bing")ITM3
California
http://www.itm3.com/[EMAIL PROTECTED]
(email)925-260-6394 (mobile)
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of ARS
BobSent: Monday, August 14, 2006 11:49 AMTo:
arslist@ARSLIST.ORGSubject: R
gt;
Since JavaScript is a client-side scripting language, suitable for use with
virtually all browsers on virtually all operating systems, it is NOT
necessary to use a JSP-enabled server. (In fact, standards-based open
source fans would probably encourage you to avoid JSP -- or ASP --
altogether.)
-paying
jobs don't tend to be glamorous. Guess you need to be in Hollywood to have
both?
-- Bing
Bradford Bingel ("Bing")ITM3
California
http://www.itm3.com/[EMAIL PROTECTED]
(email)925-260-6394 (mobile)
From: Action Request System discussion
list(ARSList) [mailto:[EMAI
ell-mannered
individuals prevent you from posting additional opportunities in the future.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
-Original Message-
From: Action Request System discussion list(ARSList)
[mai
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