ADM: ARSList on BMC Communites

2019-11-29 Thread Jason Miller
group they will not be linking to any conversations for marketing purposes since you have to be a member to see the content. Our private group isn't even indexed by search engines. See the following post for more details if you are interested in joining: https://communities.bmc.com/docs/DOC-124123

Anybody still doing Custom Development?

2019-11-27 Thread Jason Miller
ntil the plug is pulled... Post away! Once the List no longer accepts posts/replies the archives will still be available. Happy Thanksgiving to my Remedy family in the US! And have a great rest of the week to my Remedy family elsewhere! Jason -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: Renamed incoming Email Engine attachments

2019-10-04 Thread Jason Miller
some attachment records with this name). I always figured it had more to do with using Outlook for MAPI than the Email Engine. Based on the thread https://mailman.rrr.se/arslist/1103/msg00794.html it looks like 7.5 is when I noticed the accumulation of these files in the temp dir. Jason On Fri,

ADM: Timing Test

2019-09-18 Thread Jason Miller
Just checking all the bits are working. Please disregard. Jason Miller -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: DON'T unsubscribe me

2019-08-23 Thread Jason Miller
I wouldn't even think of it Claire. You are still part of the family. Jason On Fri, Aug 23, 2019 at 4:31 PM Sanford, Claire < claire.sanf...@memorialhermann.org> wrote: > Even though I don’t do Remedy any more, I would be lost without you J > > > > > > > &g

Re: Please unsubscribe me

2019-08-21 Thread Jason Miller
You have been unsubscribed. Jason On Wed, Aug 21, 2019 at 6:26 AM Oldershaw, Peter (CTR) via ARSList < arslist@arslist.org> wrote: > Hi, > > > > I no longer work with Remedy and attempted to unsubscribe on the arslist > web site but it does not seem to work. Can someone

Re: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-16 Thread Jason Miller
well? Jira? Ivanti (Heat), Track-It? Or is this one of the unique strengths of Remedy; the ability to build whatever you need? Jason On Fri, Aug 16, 2019 at 8:38 AM Kelly Logan wrote: > Going back to the original description, an archive system that is queried > a couple of times a yea

Re: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-16 Thread Jason Miller
Regarding attachments, LJ built a tool for that :) http://remedylegacy.com/tools/db-attachments/ Jason On Fri, Aug 16, 2019 at 8:38 AM Kelly Logan wrote: > Going back to the original description, an archive system that is queried > a couple of times a year, I would agree with LJ LongWin

Re: Atrium and field 112

2019-07-22 Thread Jason Miller
I wold be very surprised if row-level permissions were related to a cache issue. The SQL on the AR Server is going to append the permissions to the DB query vs. an AR object like Form or Active Link that has permission details contained in the Mid Tier cache. Jason On Mon, Jul 22, 2019 at 8:33

Re: Atrium and field 112

2019-07-22 Thread Jason Miller
where additional Managed By groups need write permissions and we don't want them to be Asset Admins. On the surface, it seems like this could work for User By purposes though. Jason On Mon, Jul 22, 2019 at 7:51 AM Dave Barber wrote: > I'm really not sure - my main knowledge of field

Re: AST:Attribute Question

2019-06-06 Thread Jason Miller
No mater if this is as designed or not, if removing staging data has a negative impact on the production dataset, I consider this a defect. I know this doesn't help you in the short term but it sounds like a bad design based on what you have described. Jason On Thu, Jun 6, 2019 at 9:

Re: Mid tier on one, AR Server on another

2019-06-04 Thread Jason Miller
the MTs have been up for while and after a form had been loaded successfully days prior. Not sure if it is an off-shoot of what I experienced with 9.1.04 or not. It is currently open with BMC Support. Jason On Fri, May 31, 2019 at 7:07 AM Mike Galat wrote: > Hi Dave/Jason – > > &g

Re: Mid tier on one, AR Server on another

2019-03-08 Thread Jason Miller
load times excruciating, even after pre-loading. Once we figured this out, we created a new Cluster ID right after getting a fresh MT up and running, which prevented the old configuration from being pull from the DB. Worked great once we manually re-configured. Jason On Fri, Mar 8, 2019 at 5:24 AM

Re: ARSystem in HTML.

2019-03-06 Thread Jason Miller
d not fight the default naming convention. Jason On Wed, Mar 6, 2019 at 10:53 AM Misi Mladoniczky wrote: > Hi, > > Nothing much has happened with the definitions since ARInside was updated > the last time. So for custom shops it is still very much relevant. > > As for MyIT, S

Re: Mid tier on one, AR Server on another

2019-03-06 Thread Jason Miller
cache dance with that MT server. Jason On Wed, Mar 6, 2019 at 9:53 AM Dave Barber wrote: > We have been finding different behaviours across servers; we have 5 or 6 > forms/areas to check, and we can find that each server seems to randomly > miss elements - doesn't matter if we have ma

Re: Mid tier on one, AR Server on another

2019-03-06 Thread Jason Miller
It is awesome! I like to rename the existing /.midtier directory (e.g. midtier_9102001) and then unzip the war next to it. That way I can simply revert to the old MT by simply shutting down Tomcat and renaming directories. I have have done this a lot when bouncing back and forth between SP2 and SP4

Re: Mid tier on one, AR Server on another

2019-03-06 Thread Jason Miller
We too have issues with 9.1 SP2 and cache. Basically sync cache and flush cache features are not usable. Anytime our cache becomes corrupt or a major change needs to be picked up, we need to shut down the Mid Tiers and manually delete files in ./midtier and ./tomcat. Unfortunately our upgrade to (o

Re: ARSystem in HTML.

2019-03-05 Thread Jason Miller
Unfortunately ARInside is heading in that direction as well. On Tue, Mar 5, 2019 at 8:19 AM LJ LongWing wrote: > it was a great tool, but it aged out and stopped being relevant at one > point... > > On Tue, Mar 5, 2019 at 6:21 AM Mike Gould wrote: > >> Does anyone remember using ARSDoc with ARS

Re: Duplicate email from Smart Reporting

2019-02-27 Thread Jason Miller
So it sounds like the default is FALSE and if you specify the parameter with a TRUE then you override the default. Let us know how it looks in the morning. Jason On Wed, Feb 27, 2019 at 3:34 PM Dave Shellman wrote: > Email Notifications were set on both servers. Turned one off and it st

Re: Duplicate email from Smart Reporting

2019-02-27 Thread Jason Miller
. Jason On Wed, Feb 27, 2019 at 8:35 AM Dave Shellman wrote: > Good day folks, > > Have a Smart Reporting question for everyone. We have suddenly started to > see duplicate emails being sent for scheduled broadcasts. > > We have two servers set up for Smart Reporting. They are n

Re: BIRT Version

2018-10-17 Thread Jason Miller
able to control the layout of a report for one) I am not sure BMC is aware of this (or cares if they are). The future is Smart IT (which also doesn't fill all the gaps), we all best get on the bandwagon. Jason On Wed, Oct 17, 2018 at 1:19 PM Kevin Shaffer wrote: > Is version 2.5.1 of B

Re: Strange goings on with Attachments in form Report - 9.1.02 (& most probably prior)

2018-10-05 Thread Jason Miller
With it described like that, it sounds like some kind of plugin at work. Jason On Fri, Oct 5, 2018 at 8:22 AM LJ LongWing wrote: > So, you have a record that can get the attachment no problem, but when you > look at the DB there is no B or BC entry for the attachment?if this is >

Re: Configure Incoming Email

2018-08-09 Thread Jason Miller
ook installed on. Jason On Thu, Aug 9, 2018 at 7:57 AM, Kevin Shaffer wrote: > We are an ARS 8.1.02 Unix install base. We have a requirement to enable > incoming email, however the only protocol we can use is MAPI. Is this > possible and how? > > > > I thought we could inst

Re: web service question

2018-08-01 Thread Jason Miller
records in whatever way needed and then pass results back via the web service. Jason On Wed, Aug 1, 2018 at 2:56 PM, wrote: > Hi all, > > > > This may be a very simple question, but I can’t find the way to do this. > > I have a web service that I have exposed. It has 5 differe

Re: BMC Remedy Helix - is it really a thing?

2018-07-13 Thread Jason Miller
LOL! I didn't see your comment on the Communities page :) Yeah, I am curious how this works too. Do we deploy the containers? Or does BMC have some hand in it? Jason On Fri, Jul 13, 2018 at 9:47 AM, Scott Philben via ARSList < arslist@arslist.org> wrote: > Yep. Saw that. Talke

Re: BMC Remedy Helix - is it really a thing?

2018-07-13 Thread Jason Miller
l=https%3A%2F%2Fwww.bmc.com%2Fit-solutions%2Fclient-management.html> and *Innovation Suite* <https://communities.bmc.com/external-link.jspa?url=https%3A%2F%2Fwww.bmc.com%2Fit-solutions%2Finnovation-suite.html> ." Jason On Fri, Jul 13, 2018 at 8:02 AM, Scott Philben via ARSList < a

Re: Using PERFORM-ACTION-SAVE-ATTACHMENT to FTP files?

2018-06-18 Thread Jason Miller
I have always used a script to either send via FTP (SFTP) or SCP (using putty if on Windows). Basically create a filter that saves your attachment to the server's disk and then have a script that picks up the file, sends it and deletes it from the file system. Jason On Mon, Jun 18, 2018 at

Re: [Ext] Help with Escalation on how to Run on Last Record, Only

2018-06-18 Thread Jason Miller
ple batch file that will restart the email engine (Windows) and there is also at least one other idea that uses a .vbs script to monitor email: https://mailman.rrr.se/arslist/1103/msg00794.html The other thing I have see is a scheduled SQL job runs every few minutes that basically does the same th

Re: Incident Last Updated

2018-05-30 Thread Jason Miller
Wonderful! Do you mind expanding a little on what you found? Jason On Wed, May 30, 2018 at 12:45 PM, Brian Pancia wrote: > I did some testing with this and who knew it's already built into the > system. We're running 9.1.04. Not sure when this functionality was added &g

Re: Incident Last Updated

2018-05-30 Thread Jason Miller
All of our customs SQL just worked after a DB refresh. Jason On Tue, May 29, 2018 at 4:51 PM, Brian Pancia wrote: > Jason, > > > Great stuff. > > > The license issues come in because you can have customers submit work log > updates without a write license. I believe SRM

Re: Incident Last Updated

2018-05-29 Thread Jason Miller
flow on the work log record as mentioned in the last paragraph, many options here. On Tue, May 29, 2018 at 1:57 PM, Brian Pancia wrote: > Jason - Thanks I was looking at that as a potential option too. Of course > the challenge with the work logs is licensing related issues. I definitely > w

Re: Incident Last Updated

2018-05-29 Thread Jason Miller
I have seen these type of reports written against a join of HPD:WorkLog and HPD:HelpDesk. This way you do not need to modify any data (and in-turn you don't update the last modified date) like you would with an escalation. Jason On Tue, May 29, 2018 at 11:52 AM, Brian Pancia wrote:

Re: How to Retrieve the Attachments from WorkInfo of CRQ using Atrium Integrator (Spoon)?

2018-04-18 Thread Jason Miller
The landing page for ARSlist is here: http://arslist.org The archives are here: https://mailman.rrr.se/arslist/ You can get to your settings here: https://mailman.rrr.se/cgi/options/arslist Jason On Tue, Apr 17, 2018 at 2:47 AM, Abhi$hek wrote: > Please could someone send me the link

Re: Table Field Refresh Interval

2018-03-29 Thread Jason Miller
Just noticed it is documented: https://docs.bmc.com/docs/ars91/en/settings-in-the-config-properties-file-609073130.html https://communities.bmc.com/docs/DOC-49415 https://communities.bmc.com/docs/DOC-96987 Jason On Thu, Mar 29, 2018 at 12:25 PM, Jason Miller wrote: > There was a discussion

Re: Table Field Refresh Interval

2018-03-29 Thread Jason Miller
There was a discussion on this a few months ago. See https://mailman.rrr.se/arslist/1711/msg00097.html for how to change it. Jason On Wed, Mar 28, 2018 at 2:48 AM, Thomas Miskiewicz wrote: > Hello Listers, > > it looks like the Table Field Refresh Interval in Mid Tier 9.1.x is 5 min

Re: Dev Studio broken after Upgrade to 9.1.03.001

2018-03-21 Thread Jason Miller
ADMIN NOTE: I apologize for the duplicate post. It is totally my fault. Please disregard one and have a happy day! TIP: When replying to this thread, remove the image in the reply. If you don't your reply will likely be rejected due to size limitations. Jason On Wed, Mar 21, 2018 at 8:

Re: Dev Studio broken after Upgrade to 9.1.03.001

2018-03-21 Thread Jason Miller
Do you have object reservations turned on? I have seen even in 8.x where an object reservation somehow is created without an Object Name and Dev Studio will throw an error loading the object list for that type of object until those records are deleted. Jason On Wed, Mar 21, 2018 at 9:06 AM

Re: Pop-Up Messages in the Incident Module

2018-03-09 Thread Jason Miller
An AL running every 3 second is exactly what my simple chat app is doing (without RED as I initially developed it to use). You can download it here if you want to look: https://communities.bmc.com/docs/DOC-103612 Jason On Thu, Mar 8, 2018 at 5:18 PM, Misi Mladoniczky wrote: > Hi, > >

Re: Pop-Up Messages in the Incident Module

2018-03-08 Thread Jason Miller
Oh yeah, it goes back to at least 7.0 (I am pretty sure) and maybe even 6.x. AL interval has been around quite a while. Jason On Thu, Mar 8, 2018 at 1:07 PM, LJ LongWing wrote: > Jared, > I don't know if 7.6.04 has Interval execute condition for AL's, but I know > 8.x and

Re: How calculate the Aging of an Incident & show it in overview console?

2018-02-07 Thread Jason Miller
ue without the database time zone offset. This value is derived from the operating system of the computer on which the instance of SQL Server is running." Jason On Wed, Feb 7, 2018 at 11:45 PM, Abhishek2019 wrote: > > Thanks a ton for your superb response. > > Also regardin

Re: How calculate the Aging of an Incident & show it in overview console?

2018-02-07 Thread Jason Miller
d to make the system see there is a new column. Maybe I simply did an ALTER VIEW on the UNION DB view and the system noticed? (that wasn't as sparse as I thought it would be) Good night Y'all Jason On Wed, Feb 7, 2018 at 1:41 AM, Abhishek2019 wrote: > Thanks a ton Jason for your su

Re: How calculate the Aging of an Incident & show it in overview console?

2018-02-06 Thread Jason Miller
sensitive matters. Jason On Tue, Feb 6, 2018 at 4:21 AM, JD Hood wrote: > Hi AA, > > Presuming I understand correctly and the main point of the business > requirement is to just prioritize the aged incidents first in the > Incident table on the overview console, then couldn'

Re: How calculate the Aging of an Incident & show it in overview console?

2018-02-05 Thread Jason Miller
one of the heavier quires in the system, performing a calculation in one of the views supporting the UNION view is going to impact that some, however let the DB do what it is good at and will require minimum effort from the Remedy side. Jason On Mon, Feb 5, 2018 at 8:33 AM, JD Hood wrote: >

Re: What to use instead of PERFORM-ACTION-OPEN-URL new "file:..."?

2018-02-04 Thread Jason Miller
a the web server. For example we use ARInside. Our ARInside files are stored on one server and we have Apache web server (httpd) on a different server serving up the ARInside pages via UNC to the other server. I am not sure if this is something ISS can do as well. Jason On Sun, Feb 4, 2018 at 7:

OT: Re: Loadbalancer traffic distribution question

2018-02-01 Thread Jason Miller
ancy). The new CMDB UI is also using Jetty and this is user-facing (albeit a small user base) so it is time to start thinking about LB for Jetty. It might be straightforward without any special considerations however it would be very nice to have this setup actually documented for AR Server/Jetty.

Re: FYI: Duplicate Field Names in 9.1.00 201512160229 possible

2018-01-31 Thread Jason Miller
ctionx". I think the last time I saw this was like in 6.x, maybe even 5.x. Jason On Wed, Jan 31, 2018 at 9:37 AM, Ben Chernys < ben.cher...@softwaretoolhouse.com> wrote: > As I said, “I’m curious as to what field names were generated for the > view.” > > I have no idea

ADM: Timing test

2018-01-02 Thread Jason Miller
Just checking the plumbing. Jason -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: 913 Audit forms not working properly

2017-12-22 Thread Jason Miller
Manager in a Work Order to me and save the Log field will show "Request Manager: Jason Miller" but the Fields Change field will show "Request Manager; Status; Work Order Type; Priority;" Jason On Fri, Dec 22, 2017 at 8:10 AM, Tom Shurmur wrote: > Hi and Happy Holidays to all

Re: Best way to delete records

2017-12-08 Thread Jason Miller
specifics of using RRR|Chive to dump records: https://communities.bmc.com/message/615453. In my case I didn't want any archive copy so the least amount of data written to disk (especially attachments) the faster the whole process could go. Jason On Fri, Dec 8, 2017 at 12:17 PM, Mike Galat

Re: First message on Mailman

2017-12-01 Thread Jason Miller
Thank you Misi for all of your work on switching over the ARSlist! Jason On Fri, Dec 1, 2017 at 3:21 AM, Misi Mladoniczky wrote: > Hi friends, > > Now the Mailman should be up and running, and you should have received a > welcome email. > > The normal address http://arslist.o

Re: Test3, new mailman 2.1.25 installed

2017-11-22 Thread Jason Miller
This is a live thread. Everybody else, please excuse our dust while we build the new ARSlist system :) The good news is we fooled our selves as we test and are having trouble telling which system we are working in. This confirms we are on the right track wiht the look and feel. Jason On Wed

Re: [EXTERNAL] Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

2017-11-22 Thread Jason Miller
o the table field for opening the attachment directly like you are looking to do. Jason On Wed, Nov 22, 2017 at 9:06 AM, Jason Miller wrote: > LJ beat me to it. Attachment pools/fields are the one type of field that > does't work well if not in the view and/or on a tab the u

Re: [EXTERNAL] Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

2017-11-22 Thread Jason Miller
using this because it got rid of the annoying blank window that opens with the attachment. Jason On Wed, Nov 22, 2017 at 8:55 AM, LJ LongWing wrote: > ** > Dustin, > I've had problems in the past when the attachment pool itself is > hidden...so I've had to stick it on

Re: Is there a state of the art way to prevent unauthorised access to Form Views in Mid Tier?

2017-11-17 Thread Jason Miller
am not fully understanding what is happening there (or I just need more coffee). Jason On Fri, Nov 17, 2017 at 7:42 AM, Thomas Miskiewicz wrote: > ** > Hello there, > > I have *Form A* with *User View* and *Admin View*. How can I prevent > unauthorised access to the Admin View? &g

Re: New Chrome versions

2017-11-14 Thread Jason Miller
Hmmm. Now that you mention the logging part I had a coworker at a another job that was experiencing the same thing on 9.1.x. It was driving him crazy. Although he was likely using IE since that was the standard there. Jason On Tue, Nov 14, 2017 at 3:27 PM, Grooms, Frederick W

Re: New Chrome versions

2017-11-14 Thread Jason Miller
ppens inconsistently so it has been hard to track down what is really happening (or not happening). At this point we are likely just going to wait for SP 4. Jason On Tue, Nov 14, 2017 at 1:12 PM, Grooms, Frederick W < frederick.w.gro...@xo.com> wrote: > Has anyone seen issues in the new

ADM: People being unsubscribed from the ARSlist

2017-11-13 Thread Jason Miller
is to resubscribe if you were removed. Jason ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

ADM:Timing test

2017-11-03 Thread Jason Miller
Just a quick health check before the weekend. Jason ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

ADM: ARSlist Future 2017 update

2017-11-01 Thread Jason Miller
se of us that cannot attend :) Jason ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: $OPERATION$ keyword w/Modify All

2017-10-14 Thread Jason Miller
72326.html#Keywords-Keywords Jason On Fri, Oct 13, 2017 at 4:39 PM, Fawver, Dustin wrote: > ** > > Greetings! > > > > I have a form in ARS 9.1.02 where I’ve created a button to commit changes > when either creating or modifying a request. I use the $OPERATION$ keyword &

Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
tone of interactions with customers). Maybe somebody that is going to T3 will report back some wonderful news? Jason On Thu, Oct 5, 2017 at 6:51 PM, Fawver, Dustin wrote: > ** > > Ok. So no “mobile-friendly” version of ARS then? I was so looking > forward to converting my forms to

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
le to run on a "traditional" Remedy system. Jason On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin wrote: > ** > > Rick, > > > > Can you elaborate a little bit on the “system data” bit regarding the > CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is

Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
y the best place to focus before training on the tool I have seen a number of places that seem to think a AM/CMDB system brings some kind of magic that alleviates all the hard work. I have seen these places fail time and time again. Jason On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott wrote: &g

Re: [EXTERNAL] Re: [EXTERNAL] ADM: ARSlist Future 2017

2017-10-02 Thread Jason Miller
Thank you Dustin! We appreciate both offers. I have been thinking about this the last few days and we have had some chats. At the moment we are leaning more towards moving ARSlist to an open source platform. More to come... Jason On Fri, Sep 29, 2017 at 5:18 PM, Fawver, Dustin wrote

Re: [EXTERNAL] ADM: ARSlist Future 2017

2017-09-29 Thread Jason Miller
The renewal last year was just under $1000 USD. Jason On Wed, Sep 27, 2017 at 4:54 AM, Fawver, Dustin wrote: > ** > > I remember that there was some back-channel discussion in the past that > resulted in the setup that is currently running. Would you be willing to > divulge wha

Re: Error 106 - No entry for statistical operation

2017-09-29 Thread Jason Bess
Hi Kaur, Did you ever find out what this was? We're seeing the same thing. The error generates, but no errors in the logs. Thanks Jason On Friday, June 16, 2017 at 3:49:45 PM UTC-5, Kaur wrote: > Hello All, > > We're getting ARERR 106 - No entry is specified f

Re: arinside download link

2017-09-28 Thread Jason Miller
I added arinside.org with the IP address as an entry in my hosts files. Now all the links work just like they use to. I was browsing and got tired of replace the domain name with the IP as I clicked links :) Jason On Wed, Sep 20, 2017 at 8:30 AM, Grooms, Frederick W < frederick.w.gro...@xo.

Re: ADM: ARSlist Future 2017

2017-09-27 Thread Jason Miller
Remedy. I think we still have a licensing challenge even with that approach (we all know Remedy is not free). Jason On Wed, Sep 27, 2017 at 11:16 AM, Joel D Sender wrote: > ** > > Misi, Jason and Daniel, > > Thank you for maintaining the ARSlist! > > > > I don’t know if

Re: ADM: ARSlist Future 2017

2017-09-27 Thread Jason Miller
I agree changing to an open source (aka free) solution makes more sense over keeping it on LISTSERV. Even if we have a successful crowdfunding campaign, we'll be having this conversation again next year around this time. Jason On Wed, Sep 27, 2017 at 5:55 AM, Misi Mladoniczky

Re: [EXTERNAL] ADM: ARSlist Future 2017

2017-09-27 Thread Jason Miller
I am working on confirming the renewal price. Another thought is to setup a GoFundMe (or one of the crowdfunding payment options) to let the ARSlist community vote with their dollars and see if the List lives on (at least in its traditional format/technology). Jason On Wed, Sep 27, 2017 at 4:54

ADM: ARSlist Future 2017

2017-09-26 Thread Jason Miller
lings and not so much the value it is providing in 2017? Since this post is really a continuation of a conversation that started over a year ago, I wonder if maybe the time has actually come to retire the ARSlist?

Re: Can we call shell script on remote server via AL run process command?

2017-09-13 Thread Jason Miller
en it also needs to be done under that account. There is some info on it here: https://forums.ni.com/t5/LabVIEW/How-to-automatically-accept-ssh-host-key/td-p/1223974 Jason On Wed, Sep 13, 2017 at 11:06 AM, Abhi$hek wrote: > ** > If trying via plink on CMD line it's working fine but no

Has anyone mapped an operating company to Public?

2017-09-13 Thread Jason Bess
testing is working well. Just wanted to throw this out there to see if anyone else has tried this and find out if you ran into any issues. Thank you Jason L Bess, MCSE/RSP/ITILv3 IT Service Management Consultant Mobile 1-61

Re: [Non-DoD Source] Mid tier object list

2017-09-07 Thread Jason Miller
Create an Active Link that performs an Open Windows action that opens the form. Then put that AL inside an AL Guide that is setup as an Entry Point. See: https://docs.bmc.com/docs/display/public/ars9000/Creating+entry+point+guides Jason On Thu, Sep 7, 2017 at 9:11 AM, Su Kaur wrote: > Yes,

Re: Integrate with third party application without consuming their webservice

2017-09-07 Thread Jason Miller
Have you thought about the APL Restful Plugin? It works with 7.6.04 and will allow you to make REST calls to the SL application. http://remedylegacy.com/tools/restful-api-plugin Jason On Thu, Sep 7, 2017 at 5:18 PM, Nagidi Pavan wrote: > ** > Hello Guys, > > I am working on POC

Re: Removing Calendar from Quick Links

2017-08-15 Thread Jason Miller
Hi Todd, Did you look at AL Guide NGC:CAL:AppListEntryPoint ? To test I updated the Label in Dev Studio and the label in the Quick Links reflected the change. Jason On Mon, Aug 14, 2017 at 11:21 AM, Arner, Todd wrote: > ** > > Hello Everyone, > > We are in the process of upgra

Re: ARS Wikipedia page

2017-08-14 Thread Jason Miller
eem to remember a couple of guys making a few edits on Wikipedia late > one night at WWRUG in San Jose after consumption of beverages. > > Someone needed screen captures for a presentation the next day. > > Dave > > On Mon, Aug 14, 2017 at 12:30 PM Jason Miller > wrote: > >

Re: ARS Wikipedia page

2017-08-14 Thread Jason Miller
>> wrote: >> >>> ** >>> Don't you just love wiki's...able to be edited by anyone... >>> >>> On Mon, Aug 14, 2017 at 9:15 AM, Jason Miller >>> wrote: >>> >>>> ** >>>> Either Wikipedia knows somet

ARS Wikipedia page

2017-08-14 Thread Jason Miller
s://en.wikipedia.org/wiki/BMC_Remedy_Action_Request_System ​ Jason ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: Remedy monitoring

2017-06-23 Thread Jason Miller
Jason On Fri, Jun 23, 2017 at 6:05 AM, LJ LongWing wrote: > ** > Rajat, > I can help you with 2 of the 3 > > 1 - Sorry, don't have anything for that > 2 - http://remedylegacy.com/tools/aplusercount/ > 3 - http://remedylegacy.com/tools/aplthreadcounter/ > > >

Re: v.9.1.3 upgrade fails: Solved!

2017-06-14 Thread Jason Miller
LOL! Well... LJ is BMC Support, you just got to the upper levels through a different channel :) On Wed, Jun 14, 2017 at 1:49 PM, Joel D Sender wrote: > ** > > Everyone, > > LJ pointed me to the hidden log file location – something BMC Support > couldn’t do. > > BMC now has the logs. > > > > Yes

Re: v.9.1.3 upgrade fails

2017-06-14 Thread Jason Miller
issue. Jason On Wed, Jun 14, 2017 at 8:58 AM, Joel D Sender wrote: > ** > > I’ve got a ticket at BMC for this, but I thought the ARSlist might have > some insight: > > > > I am attempting to upgrade ARS 8.1 to 9.1.3 (or 9.1.2 – same problem). > > Both versions compla

OT: Lodging in San Diego?

2017-04-13 Thread Jason Miller
On that note... If anybody has a Remedy opening in the Austin TX area or work from home I am interested :) Jason On Thu, Apr 13, 2017 at 11:19 AM, Jason Miller wrote: > I am in San Diego County (Santee, east of SD). Yes, everything is > expensive here. Unfortunately we just downsize

Re: Lodging in San Diego?

2017-04-13 Thread Jason Miller
I am in San Diego County (Santee, east of SD). Yes, everything is expensive here. Unfortunately we just downsized to a smaller place are are working on making our way out of CA (heading towards Phil and Shyam). Jason On Thu, Apr 13, 2017 at 7:55 AM, Kelly Deaver wrote: > ** > Any of

Re: SSL on Mid Tier with Load Balancer

2017-04-12 Thread Jason Miller
ad on the new server. In this case the traffic is using AJP from one server to another. Jason On Wed, Apr 12, 2017 at 2:41 PM, LJ LongWing wrote: > ** > James, > If you are front ending Tomcat with IIS, the typical setup for that is the > jakarta plugin. By default, this uses the AJ

Re: Is it a good idea to eliminate the use of Diary Fields?

2017-03-15 Thread Jason Miller
Log too. It takes a little bit of training. Jason On Wed, Mar 15, 2017 at 2:50 PM, Jason Miller wrote: > When we build our new Change Management and Service Desk apps we went with > the table option. We had the same requirement to allow people to pull a > single record with Work L

Re: Is it a good idea to eliminate the use of Diary Fields?

2017-03-15 Thread Jason Miller
me replaces and a epoch to date/time function (that I originally got of the List) to make it look like a diary field entry. The only difference in looks from a diary field is the timestamp is in 24 hr format instead of 12 hr (we just would need to update our function to adjust it). [image: Inline i

OT: Playing in the SNOW is not as bad as I thought it would be

2017-02-22 Thread Jason Miller
sers will ever want to search. I guess we are just spoiled with Remedy :) I haven't paid much attention to the various BSM/ITSM/Help Desk platforms out there over the years but now that I have seen a competitor's product I have to hand it to Doug and crew for being so far ahead of their time ba

Re: Official announcement of BMC Exchanges replacement for BMC Engage

2017-02-22 Thread Jason Miller
I didn't miss it, I just figured I was setting up a softball for the people that are at the core of WWRUG :) On Wed, Feb 22, 2017 at 1:13 PM, LJ LongWing wrote: > ** > Jason, > You seem to have missed the very important end of that message > > [In addition, you may have se

Official announcement of BMC Exchanges replacement for BMC Engage

2017-02-22 Thread Jason Miller
https://communities.bmc.com/groups/bmc-global-services/blog/2017/02/22/bmc-exchange-coming-to-a-city-near-you BMC Exchanges are one-day, no cost events where you will gain new insights about digital business, get up-to-date information about the latest BMC products and services, and network with y

Re: arslist Digest - 12 Feb 2017 to 13 Feb 2017 (#2017-38)

2017-02-14 Thread Jason Miller
stem was so far out of sync with production that it blew up production by migrating way more (bad) objects than what was needed and we had to restore the prod DB from backup. Ever since then I have been respectful of Migrator and treat it like a loaded gun. Jason On Tue, Feb 14, 2017 at 8:39 AM, B

Re: Migrator Tool

2017-02-13 Thread Jason Miller
One point of clarification... I perform the object type by object type migration process when moving a new app or a large number of changes to an environment. For smaller (update) changes (a few dozen of objects) I'll migrate everything at the same time. Jason On Mon, Feb 13, 2017 at 10:

Re: Migrator Tool

2017-02-13 Thread Jason Miller
been originally given vague or misleading names), creating/updating DB views for View Forms that will be migrated, deleting objects, etc. Jason On Mon, Feb 13, 2017 at 5:19 AM, Brian Pancia wrote: > ** > > Misi, > > > I've been playing around with your tools and as always

Re: Filter Notify Action Dropping Fields

2017-02-03 Thread Jason Miller
alias field was added and populated with the email address if the system would be able to find the User record by the email address? Never tried it, just thought of it now. Jason On Fri, Feb 3, 2017 at 10:36 AM, LJ LongWing wrote: > ** > Paul, > There was never a requirement that a f

Re: Defined Searches

2017-01-31 Thread Jason Miller
:20 AM, Jason Miller wrote: > After the first dollar sign is correct. At least that is how I have always > done it and am doing here: https://communities.bmc.com/message/547542 > > On Tue, Jan 31, 2017 at 8:46 AM, Misi Mladoniczky wrote: > >> ** >> Hi, >> >>

Re: Defined Searches

2017-01-31 Thread Jason Miller
After the first dollar sign is correct. At least that is how I have always done it and am doing here: https://communities.bmc.com/message/547542 On Tue, Jan 31, 2017 at 8:46 AM, Misi Mladoniczky wrote: > ** > Hi, > > I thought the backslash was before the last $, but I might be wrong... > > And

ADMIN: Re: Looking for BMC TrueSight Middleware Management - Chicago IL

2017-01-20 Thread Jason Miller
nning of the subject. This allows the people looking for a job to hone in on those posts and the people not looking for a job to overlook those them. Thanks! Jason ARlist Master of Ceremonies On Fri, Jan 20, 2017 at 9:21 AM, je...@cynetsystems.com < je...@cynetsystems.com> wrote: >

Re: Advice going forward

2017-01-10 Thread Jason Miller
offers then you can use Angular. Jason On Sun, Jan 8, 2017 at 3:45 AM, BradRemedy wrote: > ** > Hi Jason > > Thanks for the reply. I think I am going to continue and finish learning > the basics and concepts of Javascript and then I am going to move onto > Java. Currently I am doi

Re: Advice going forward

2017-01-08 Thread Jason Miller
y that the tool doesn't natively. The idea is with a little time, the BMC Marketplace (marketplace.bmc.com) will have components/modules/whatever that others built in other programming languages (and probably even some built in Innovation Suite) that you can download and use on your system. Jas

Re: Setting home page view via workflow

2016-12-29 Thread Jason Miller
ur custom form in-line in one of the view fields provided. The configuration you create that allows users to choose your form has the option to open a specific view and set permissions on groups that can use the configuration. [image: Inline image 1] Jason On Thu, Dec 29, 2016 at 10:31

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