so I want to see what she's
seeing exactly.
Thanks!!!
Mary Dollus
ARS 7.0.01
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end of the day.
Anyway,,, Thanks again!
- Mary Dollus
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Carey Matthew Black
Sent: Thursday, February 21, 2008 7:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: A way to mimic a users acc
Hi Melissa,
I sort of do the same thing as Ben with one exception. I do a new view and
pull all the fields into it. That way if something inadvertently crashes or
messes up, I don't have to worry about it affecting the main form.
Take care,
Mary Dollus
generationE Technol
the field to another view, but I would be weary of problems caused by
inadvertently hitting save or creating performance issues by creating another
view.
Seth Wrye
From: Action Request System discussion list(ARSList) on behalf of Mary Dollus
Sent: Fri 3/7/2008 1
everyone else will see. This just gives you a good foundation for your form
and keeps everything well organized.
Seth Wrye
From: Action Request System discussion list(ARSList) on behalf of Mary Dollus
Sent: Fri 3/7/2008 11:17 AM
To: arslist@ARSLIST.ORG
Subject:
7k records I need to dump and reload... but I have to delete them first.
Thanks!!!
Mary Dollus
ARS 7.0.01 patch 005
SQL server 2005
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TED]
On Behalf Of T. Dee
Sent: Tuesday, March 11, 2008 9:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can't delete a user from CTM:People
Could I be the licenses or permissions they belong to? Try removing
their groups / permissions and try again.
On Tue, Mar 11, 2008 at 7:43 PM, Mary Do
]
On Behalf Of Mary Dollus
Sent: Wednesday, March 12, 2008 9:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: Can't delete a user from CTM:People
Trying a zip file...
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of T. Dee
Sen
chnical Services & Applications Management
860-766-4761
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Wednesday, March 12, 2008 10:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Can't delete a user from
o: arslist@ARSLIST.ORG
Subject: Re: Can't delete a user from CTM:People
What is their Profile Status?
Ty
On 3/12/08, Mary Dollus <[EMAIL PROTECTED]> wrote:
> Morning,
>
> I tried deleting all of that but it gives me the error message... it seems
> it's pushing somethin
#x27;t delete a user from CTM:People
Mary - what is the profile status?
Did you manually change the Support Staff field?
Ty
On 3/12/08, Mary Dollus <[EMAIL PROTECTED]> wrote:
> One other thing,
>
> The error also happens if I try to update their email address for instance.
>
Sent: Wednesday, March 12, 2008 11:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: Can't delete a user from CTM:People
That probably has something to do with it - copying the user records over.
On 3/12/08, Mary Dollus <[EMAIL PROTECTED]> wrote:
> Hi Ty,
>
> It's Delete.
>
ussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Mary Dollus
Sent: Wednesday, March 12, 2008 10:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: Can't delete a user from CTM:People
Trying a zip file...
-Original Message-
From: Action Request System discussion list(ARSList) [mailt
couldn't create information in those forms when it
was trying to create with a push after finding no matching requests?
Joe
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Mary Dollus
Sent: Wednesday, March 12, 2008 2:57 PM
ttached to the ticket
we created or modified.
Thanks so much for any assistance!!! :)
Mary Dollus
ARS 7.0.01 patch 005
SQL server 2005
IM App 7.0.01 patch 006
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.T. Shyman
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Mary Dollus
Sent: Monday, April 14, 2008 10:21 AM
To: arslist@ARSLIST.ORG
Subject: How to add the attachment included in an email message when creating a
new Incident
Morning All!
y would really help guide me in the right direction. :)
Hints on how to map the attachment fields across would be awesome...
Thanks so much!!
- Mary Dollus
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Mary Dol
aving issues with attachments... :(
- Mary Dollus
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Rick Cook
Sent: Wednesday, April 16, 2008 10:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Email ticket without using Template
z2AF Work Log01=
Let me know if that helps or not.
--- J.T. Shyman
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Mary Dollus
Sent: Wednesday, April 16, 2008 11:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Email ticket wi
Hi all,,,
Is there a tool that will convert a def file into a format that's readable? Or
somewhat understandable?
Thanks a ton
Mary Dollus
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Pla
Summary field on
HPD:Help Desk... or actually with a lot of other questions as well.
Regards,
Michiel
On Mon, Apr 21, 2008 at 10:45 PM, Mary Dollus <[EMAIL PROTECTED]<mailto:[EMAIL
PROTECTED]>> wrote:
**
Hi all,,,
Is there a tool that will convert a def file into a format t
= Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
On Mon, Apr 21, 2008 at 5:38 PM, Mary Dollus
<[EMAIL PROTECTED]> wrote:
> **
>
>
>
> Hi Michiel,
>
> Sorry,,, yes I meant for active links and
in line. I've pasted info below from the Differences Doc 7.6.04
version...
Is there a way to stop this Auto-refresh until they answer all the questions,
without re-writing the entire process?
thanks so much!!! :)
Mary Dollus
SAIC Remedy Developer
(p.s. Hi ALL! it's been along tim
Thanks Sean and Frederick! I'll check that out now on our test system. We go
live this Sunday, so I'm hoping to find something before then. Although we
have already deployed the 7.6.04 client... and we are getting a lot of
complaints about it.
thanks again! I'll report back afterwards.
Mary
Hi All,
Ok, so I tested by updating the "Initial Row Selection" and "Refresh Row
Selection" to various settings.
The actual row remains selected, but the user always sees the FIRST row in that
table when it refreshes... for instance, they answer a qustion that is on row
10 which they see in th
(I believe it is fixed in SP1, but it may be an SP2 fix)?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mary Dollus
Sent: Thursday, November 17, 2011 10:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Auto-Table Ref
Mike, Setting the chunk size of the table to > 0 works like a charm on SP1 and
SP2!
another Q... when I reply on here to a message, how can I get it to retain the
previous comments?
Thanks!
Mary
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slist@ARSLIST.ORG] On Behalf Of Mary Dollus
Sent: Thursday, November 17, 2011 4:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: Auto-Table Refresh After Active Link fires
Mike, Setting the chunk size of the table to > 0 works like a charm on SP1 and
SP2!
another Q... when I reply on here to
s pop up.
But they are nowhere to be found...
Any ideas? I know it has to be something I'm totally overlooking, but I looked
through the documentation and can't find any troubleshooting for this issue.
thank
cts... both say they complete and no errors pop
> up.
>
> But they are nowhere to be found...
>
> Any ideas? I know it has to be something I'm totally overlooking, but I
> looked through the documentation and can't find any troubleshooting for
> this issue.
>
>
&g
Hi Misi,
I was able to create a new one on the server where I created the other
Application and then import it into the one where I'm attemping to put the
other one...
I'm going to try the objects independently to see if that works...
thanks Again,
Mary
---
ust the Objects... both say they complete
>> and no errors pop up.
>>
>> But they are nowhere to be found...
>>
>> Any ideas? I know it has to be something I'm totally overlooking, but
>> I looked through the documentation and can't find any troubleshooting
>> for this issue.
>>
>>
>> thanks!!
>> Mary Dollus
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attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Hi Mark,
Sorry if you already got a response to this and I'm repeating it. I just
had this issue today and I was told that it will work if you fall back to
the 7.0.01 patch 004 Admin tool... just put it in a different directory so
you don't wipe out the settings for your current pa
? so I'm thoroughly confused...
any insight you can shed on this would be awesome.
thanks!! hope you're having a great day...
Mary Dollus
SAIC
-- Forwarded message --
From: Mark Lev
Date: Tue, Mar 17, 2009 at 8:48 PM
Subject: Re: Data Management Tool Error
To: arslist@ar
atch 9005. There will be
> a set specific to that version posted soon.
>
> Kelly Deaver
> kdea...@kellydeaver.com
> (Yes, I work for BMC. This post reflects the opinions of the poster and not
> the official opinion of BMC)
>
>
>
> Original Message ----
> Sub
--
> RightStar Systems, Inc.
> 100 East Street SE, Suite 202
> Vienna, VA 22180
> USA
> ---
>
>
>
> From: Action Request System
y the People
profile Status from "" to "Enabled".
The filters causing the issue are:
CTM:PPL:GetStatusRuleSet_030
CTM:PPL:GetStatusRulesRead_031
CTM:PPL:StatusRulesErr_032
I even tried adding $USER$ != "AR_ESCALATOR" however that didn't help.
Has anyone en
related to evaluating the wrong
field as $NULL$ (in patch 3).
HTH!
Rick
On 9/6/07, Mary Dollus <[EMAIL PROTECTED]> wrote:
Hi Everyone,
I'm having issues trying to get data loaded into the CTM:People form. I
figured out all I need to load and am able to get the data to loa
at. I'll try to find it and send it
across..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Mary Dollus
Sent: Thursday, September 06, 2007 4:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: Loading people into the CT
ffective Technologies, LLC
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Thursday, September 06, 2007 1:26 PM
To: arslist@ARSLIST.ORG
Subject: Loading people into the CTM:People form - customers
Hi Everyone,
x27;t using the Import tool? An Escalation that
updates CTM:People from some other external table?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Mary Dollus
Sent: Thursday, September 06, 2007 5:25 PM
To: arslist@ARSLIST.
back?
Thanks
Mary Dollus
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ow for the past six months and haven't had any problems in our
production environment against both Patch 3 and Patch 5.
Hope this helps,
Mike Gould
US House of Representatives
On 9/6/07, Mary Dollus <[EMAIL PROTECTED]> wrote:
**
Ok thanks Rick!!!
I'll keep d
ck
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Friday, September 07, 2007 11:24 AM
To: arslist@ARSLIST.ORG
Subject: weird action in ITSM 7 - Incidents form
Hello,,
Has anyone seen this?
When I was trying to
Hi All...
I was wondering if anyone knows anything about the IBM MRO product? Is it
the opinion that this product will overtake the market share that Remedy
currently holds?
Just curious to see what if any buzz is out there about the product.
Thanks!!
Mary
_
left corner
of the screen? I know it can be done by user, but a global setting would be
much easier.
ARServer 7.0.1
Oracle 10.2
ITSM v7
Thanks!!!
Mary Dollus
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All true,,,
Hmmm,,, how much of that was "taken" from all the workflow we sent in to
have them analyze it for us... Some of the stuff in the ITSM suite many of
us did years ago... the role based permissions and multi tenancy option to
name a few. It may not have been in the same format as BMC de
.
However they did not to further complicate it, when we try to load them
manually, going thru them one by one, the message comes up that says it was
added; however the records are not there.
Has this happened to anyone?
Thanks a bunch!!!
Mary Dollus
ARS 7.0.1
O
Hello,,,
It took awhile to figure out, but the problem was that the Product Name and
Manufacturer seem to have to be unique,,, which makes sense.
Just wanted to let you all know what I found in case anyone else runs across
this issue.
Mary Dollus
-Original Message-
From: Action Request
Hello All!
Is there a place on BMC’s site where I can find a list of open or closed
defects rather than having to go thru all the release notes or search
individually in the KB? A searchable list would be awesome but anything at
all would help!
Thanks so much ☺
Mary Dollus
Defect ID,
Disposition, Resolution, Product, Version, Problem Area 1 and Problem Area 2.
Hope that helps,
Michelle
Mary Dollus <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
11/28/2007 10:47 AM
Please respond to
arslist@ARSLIST.ORG
To
e' >= "1/1/2007".
Thanks so much!! :)
Thanks :)
Mary Dollus
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to do the same on Problem, Change and Tasks. We've been
testing on a new prod box and are ready to go live this weekend and we want
all app ID's set back to 1 before I start importing legacy records.
Has this been done by anyone?
Solaris
Oracle 10.2g
ARS 7.0.
6.3305 */-CE OK -- New ID INC00018430
-Original Message-
From: Mary Dollus [mailto:[EMAIL PROTECTED]
Sent: Thursday, December 06, 2007 1:54 PM
To: 'arslist@ARSLIST.ORG'
Subject: Resetting Incident Number to 1
Hello all,
I looked thru the arslist to see how this
- did you get a response on this?
On 11/28/07, Mary Dollus <[EMAIL PROTECTED]> wrote:
**
Thanks Michelle!!!
Yep I used that as well… It does help some,,, but when this type of entry is in
there "Incident Management Support Console Questions" that doesn't help muc
ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller
Sent: Thursday, December 06, 2007 2:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: Resetting Incident Number to 1
Mary, forgive me if I'm giving an answer you already know...wouldn't you
reset whatever table schemaId=1247 is?
Drew
O
A copy of Oracle SQL
Developer will give you a view where you can see all the tables and the
next record id, so you would be able to find 18429 and that may help
solve the puzzle. One of the guys here says to recache the arserver and
try again, or maybe it's an H table.
Drew
On Thu, 6 Dec 2007,
SList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Thursday, December 06, 2007 2:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Resetting Incident Number to 1
Thanks Drew
Yep I looked at the db and looked at any table that looked like it might
contain the incident number but couldn'
ive email as my
default.. I set up email notifications for them instead of alert with the
default as email. I should be getting notified if I'm assigned to Change
Manager, Change Assignee or Implementer. and also for Manager and Assignee
if it completes.
Has anyone else experienced this?
Tha
Morning..
Has anyone seen this issue? At CCI, PPL records seemingly disappear.. they
get deleted for no apparent reason?
Any ideas?
ITSM 7.0.01 patch 4
All apps on 7.0.02
Thanks
Mary Dollus
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we do plan to patch to 006 asap however.
I've checked NTE:Notifier Log form and the System Default alerts have been
going out,,, just not the emails.
Thanks so much for reading!! :) and any ideas are so appreciated!!
Mary Dollus
-Original Message-
From: Action Request Syste
EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Saturday, December 15, 2007 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Change Management email
Hi everyone,,,
Bumping this issue to the top... sorry...
We're still are having this issue and can't find any Config issues. I
also
don't se
all got set to "Disabled"
somehow, after migration to a different server.
HTH
Leonard
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Saturday, December 15, 2007 10:24 AM
To: arslist@ARSLIS
anks so much for reading!! :) and any ideas are so appreciated!!
Mary Dollus
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Wednesday, December 12, 2007 6:01 PM
To: arslist@ARSLIST.ORG
Subject: Change Management
a guide or something that tells how the notifications work? I've
looked all thru the Change Management docs and online for a white paper.
Thanks again,,
Mary
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
ministration Console) - Advanced Options?
Leonard
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Sunday, December 16, 2007 9:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Change Management email
Oh ok cool
Yep they
Assignee Assignment and Implementer Assignment) and do we
always have to add additional notification events for it to work properly?
Thanks for reading! And for your assistance!!! :)
- Mary
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On
Tier 2' = $NULL$ ))
AND (( 'Categorization Tier 3' = $Categorization Tier 3$) OR ( 'Categorization
Tier 3' = $NULL$ ))
AND ( 'Change Management Selection' = "Yes") AND ( 'Status' = "Enabled")
So, I can either remove the check for
Oops sorry forgot to give versions...
ARS 7.0.01
Apps are on 7.0.02, no patches.
Oracle 10g
Solaris
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Sunday, December 16, 2007 4:17 PM
To: arslist
Hi Roger,
According to the CM User guide, this is an option? If thats true, where can
you disable the option if you want?
>From page 174 of the CM User guide: "You can assign changes to a change
implementer. Assignments are similar for
a change assignee, except for the Set Implementer using Cha
7.0.02 no patches
Oracle 10g
Solaris
Thanks!!!!
Mary Dollus
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Apps are on 7.0.02 no patches
Thanks!!!
Mary Dollus
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ications Management
860-766-4761
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Monday, December 17, 2007 8:22 AM
To: arslist@ARSLIST.ORG
Subject: Issues with using Incident Interface Create form to push reco
.
- Mary Dollus
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Monday, December 17, 2007 7:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: Error while trying to create incident record via push action
**
If I am not mistaken these
nterface Create form to push record
to HPD?
** Mary - what do you mean they are not searchable - can you be more
specific - what are you doing to search?
On 12/17/07, Mary Dollus <[EMAIL PROTECTED]> wrote:
Morning,
I'm using the HPD:Incident Interface Create form to push reco
Sent: Monday, December 17, 2007 7:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues with using Incident Interface Create form to push record
to HPD?
**
Both Owner and Assigned Group can be auto assigned. Mary what you gave
Peter are your group IDs not his.
Ty
On 12/17/07, Mary Dollus &l
2007 7:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: Error while trying to create incident record via push action
** You don't have to assign it to a Person, just a group - then someone in
the group will assign it to themselves when they get the notification.
On 12/17/07, Mary Dollus <[
Interface Create form to push record
to HPD?
**
How are you "creating" the tickets via HPD:Incident Interface Create?
Ty
On 12/17/07, Mary Dollus <[EMAIL PROTECTED]> wrote:
**
Hi Ty,
That was probably a bad way to phrase it. sorry.
When you open the IM form (HPD
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Monday, December 17, 2007 8:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues with using Incident Interface Create form to push record
to HPD?
**
Hi Ty,
That was probably a bad way to phrase it. sorry
g the group drop down
menus.
Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> ] On Behalf Of
Mary Dollus
Sent: Monday,
Thanks everyone for their invaluable assistance :-)
-Mary
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Monday, December 17, 2007 10:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues with using Incident Interface Crea
t only.
I recommend flipping on logging to see if that might be the problem. Also
T1268 is SLM:EventSchedule if that's at all helpful.
PS ITSM Apps with no patch has lots of issues
Ben Cantatore
Remedy Administrator
Avon
(914) 935-2946
Mary Dollus <[EMAIL PROTECTED]>
Sent by: &
omputing & IT Center
http://itsm.unt.edu/
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
> Sent: Monday, December 17, 2007 7:22 AM
> To: arslist@ARSLIST.ORG
> Subject: Issues with usin
Morning Ty,
It depends on the type of relationship you choose I believe.
I'm not on my system right now, so I can't check , but I think Related To
performs the action you require.
Mary
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Beha
f we start with the Alerts 3.6 form,
push to the Incident Interface Create form, and then into the Inc Mgmt
app...
Thanks in advance!! :)
Mary Dollus
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s best to always use the server
name vs. the IP. If so, what side effects are there if the IP is used.
(Other than ARERR 424 :) )
Thanks!!! :)
Mary Dollus
ARS 7.0.1
Linux 2.6.9-22.ELsmp
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After finding this out, I tore apart the workflow,, made a few changes in
execution order and a few other things... and it works great.
Take care,
Mary Dollus
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: We
k out for?
Has anyone noticed any gaps in the Request ID sequencing and if so, to what
extent?
What is your environment if you noticed issues? Do you use a server group?
and what was the value of your Next ID Block size?
Thanks so much in advance!!
Mary Dollus
ARS 7.6.04
Oracle
form to a higher number. If you are not, then you shouldn't. The cost is
far greater than any benefit you might see.
Rick
On Tue, Sep 11, 2012 at 9:27 AM, Mary Dollus wrote:
Hi Everyone,
We are going to set our Next ID Block size from 1 to 25 due to some issues we
had last week with o
Thank you Jose, I wll pass this information along... I'm not sure if this was
experienced or thought of on our side! Very helpful...
Mary
** If you have a server group the most noticeable non desirable effect is the
sort of requests. Your users must be warmed, because they can think that
some
tion Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mary Dollus
Sent: Tuesday, September 11, 2012 8:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Changing Next ID Block Size - anything to be aware of?
Rick,
Thanks so much Rick! And yes that is our issue... we
Thanks Fred! and yes, that is where our deadlocks happened as well. (ARSCHEMA).
I should have mentioned that before, sorry.
Thanks for that tip!!!
It doesn’t have to be just Network Management (or other apps) creating large
number of records in a form. In our custom system we ha
Thanks Rick!
We made the suggested changes on the Email Message form and all seems to be
well. We've had discussions with a lot of our our customers on reducing the
amounts of email sent and they re a bit resistant to it... :) but we keep
trying. :)
thanks again to you and everyone!
Mary
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not seem to be working for me... but then it may be some
other part of the statment as well... so I'm just trying to get verification
that we can actually use ($VUI$ != "Support_View1"). Support_View1 would be
the name of the specific view I need to change it to.
thanks!!!
o work.
>
> Jose Manuel Huerta
> http://theremedyforit.com/
>
>
>
>
> On Wed, Sep 19, 2012 at 5:49 PM, Mary Dollus wrote:
>>
>> ope that makes sense
>
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
___
a view is
chosenthis shouldn't be the case with 'Window Loaded', as I think this one
is the final execute option on a window opening.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mary Dollus
Sent: We
Ok, I added a message to the If action and now I can see the VUI, :)
still can't get it to do what I want exactly, but am still trying.
thanks for everyone's suggestions and comments!
Original Message-
Hi LJ, it's on Window Loaded, and selecting from the "Choose Sup
Mary Dollus
generationE Technologies
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
for your ideas,,, if I get it figure out I'll post the answer.
- Mary
-Original Message-
From: Mary Dollus [mailto:[EMAIL PROTECTED]
Sent: Thursday, August 30, 2007 9:28 AM
To: 'arslist@ARSLIST.ORG'
Subject: Importing new records into ITSM 7 Incident Management
Hi All
27;re set.
But... I just wanted to check one last time with you all to see if anyone has
done it... :) Just trying to exhaust all my resources before I go with our back
up plan.
Thanks!!!
Mary Dollus
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[
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