Not sure if anyone has asked this question, so here I go. What about mass data
updates? We perform these on a daily basis. Selecting 100, 1,000, 10,000
records and doing a Modify All. Will this function be available when the WUT
goes away. I have tried this on the current Mid-Tier with no
Oh you silly people,
What counts is that a manager gets his name in lights somewhere and says I
did that ME ME ME...
Cash the check and head home to tahiti ///
It's not about you! it is about him!
/Sarcasmic Rant
On Mon, Oct 12, 2009 at 1:25 PM, PRUITT, CHRISTOPHER
christopher.pru...@hp.com
11:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
Oh you silly people,
What counts is that a manager gets his name in lights somewhere and says I
did that ME ME ME...
Cash the check and head home to tahiti ///
It's not about you
...:)
--
*From:* Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] *On Behalf Of *patrick zandi
*Sent:* Monday, October 12, 2009 11:35 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
Oh you silly people
/
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Monday, October 12, 2009 1:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
Patrick, don't you know you can't use close tags
discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of strauss
Sent: Monday, October 12, 2009 2:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
Those of us who have been reading Zandish for years know that most of his
postings begin
: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
He may open it the first time he start working with AR Server :-)
--
Jarl
2009/10/12 LJ Longwing lj.longw...@gmail.com
**
Patrick, don't you know you can't use close tags without first opening
them?you can leave them open
I am so glad it is easy to keep you guys happy..
On Mon, Oct 12, 2009 at 2:32 PM, LJ Longwing lj.longw...@gmail.com wrote:
** True...but now it's closed...so if he ever wants to use sarcasm again
he needs to re-open the tag.
--
*From:* Action Request System
Of Guillaume Rheault
Sent: Friday, October 02, 2009 10:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
This is very very bad.
Here are some statements that are not true in our environment, where wer are
using RS 7.5, Mid-tier, ITSM 7.5.1
Good question
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER
Sent: 12 October 2009 18:26
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
Not sure if anyone has asked
Lyle,
With which browsers did you test this?
Rick
-Original Message-
From: Lyle Taylor tayl...@ldschurch.org
Date: Mon, 12 Oct 2009 12:45:38
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Quote
THIS IS NOT TRUE
Of patrick zandi
Sent: October 12, 2009 2:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
** I am so glad it is easy to keep you guys happy..
On Mon, Oct 12, 2009 at 2:32 PM, LJ Longwing lj.longw...@gmail.com wrote:
**
True...but now it's closed
)
[mailto:arsl...@arslist.org] On Behalf Of patrick zandi
Sent: October 12, 2009 2:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
** I am so glad it is easy to keep you guys happy..
On Mon, Oct 12, 2009 at 2:32 PM, LJ Longwing lj.longw
of Life for BMC(R) Remedy(R) User (Windows-based client)
Good question
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER
Sent: 12 October 2009 18:26
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows
-based client)
**
Lyle,
With which browsers did you test this?
Rick
From: Lyle Taylor tayl...@ldschurch.org
Date: Mon, 12 Oct 2009 12:45:38 -0600
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Quote
@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I'm on IE 7 now and saw pretty much the same thing with IE 6.
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Monday, October 12, 2009 12:49 PM
) on behalf of Lyle Taylor
Sent: Mon 10/12/09 2:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Quote
THIS IS NOT TRUE. The Remedy user tool 7.5 performs faster than mid-tier
7.5/browser.
/Quote
That is not the case here. Once forms have been
Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] *On Behalf Of *patrick zandi
*Sent:* October 12, 2009 2:35 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
** I am so glad it is easy to keep you guys happy..
On Mon
You have received a secure email from tarner at Great Lakes Higher Education
Corporation and Affiliates
Please pick up the package at the following Web address:
https://securemail.glhec.org/ime?x=4-7816344-3982205-SIBRNDBMlang=en_US
The package will expire on Sunday January 10, 2010 at
?
Lisa
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] On Behalf Of Axton
Sent: Saturday, October 03, 2009 2:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I agree
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I would love to see it..
I hope something else fills the void prior.. Really I do ..
I think it is possible.. but I think it will end up being the same thing
java based...
We'll see !!
This will be fun !
On Thu, Oct 8, 2009
System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Friday, October 09, 2009 8:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
I hope it would not end up being the next version
Of *Guillaume Rheault
*Sent:* Friday, October 09, 2009 8:29 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
I hope it would not end up being the next version of the RemedyWeb. That
was a fiasco!
Guillaume
-Original Message
.
Fred
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of patrick zandi
Sent: Friday, October 09, 2009 9:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
I remember using that as well, we had macs
*Sent:* Friday, October 09, 2009 9:55 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
I remember using that as well, we had macs.. and it worked for them
nicely.. you had to have the right version of java..
I like remedyweb more
list(ARSList) on behalf of strauss
Sent: Fri 10/09/09 10:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I beg to differ. RemedyWeb was the ONLY solution our Macintosh users had that
actually worked for several years! After Remedy
Sent: Friday, October 09, 2009 10:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
I think your environment was particular...because you had Macs. I mean back
then in the ARS 4.0 timeframe, there was three clients: AR Web, Remedy Web
@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
we had a web programmer back in the day that wrote a custom front end for
ARWeb and basically used it as a web api to do what he needed...I like
MidTier better these days
_
From: Action Request System
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
I hope it would not end up being the next version of the RemedyWeb. That
was a fiasco!
Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of patrick
zandi
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
I have one question, what about macros?
Howard
On Fri, Oct 9, 2009 at 10:36 AM, strauss
stra...@unt.edumailto:stra...@unt.edu wrote:
**
I beg to differ. RemedyWeb was the ONLY solution our Macintosh users had that
actually
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
I have one question, what about macros?
Howard
On Fri, Oct 9, 2009 at 10:36 AM, strauss stra...@unt.edu wrote:
**
I beg to differ. RemedyWeb was the ONLY solution our Macintosh users had
that actually worked
)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: Friday, October 09, 2009 2:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
The majority of the time, macros are used to run reports - and that
functionality is currently duplicated
ssion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of AxtonSent: Saturday, October 03, 2009 2:12 AM
To: arslist@ARSLIST.ORGSubject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I agree with your assessment that the MT trying to do the same thing as the user
-
From: Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] On Behalf Of Axton
Sent: Saturday, October 03, 2009 2:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I agree with your assessment that the MT trying
Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262)
703-7763 | e-mail: tony.worthing...@kohls.com
From:
Jason Miller jason.mil...@gmail.com
To:
arslist@ARSLIST.ORG
Date:
10/02/2009 12:51 PM
Subject:
Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Sent by:
Action Request
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I agree with your assessment that the MT trying to do the same thing as
the user tool; I do not this it makes for a good web experience at all;
multiple browsers running to access a single web application
Lagt inn: 3. oktober 2009 08:12
Lagt inn i: Remedy
Diskusjon: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Emne: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I agree with your assessment that the MT trying to do the same thing
as the user tool; I do
Trond (all),
There are other cheaper/better reporting tools out there already.
It would not require a lot of work for BMC to incorporate something
like JasperReports (http://jasperreports.sourceforge.net) into the AR
System product too. (And there are other options as well. Maybe a more
extreme
Of Trond Valen
Sent: Monday, October 05, 2009 3:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
What about running Crystal Reports reports on the Mid-Tier? Will everyone have
to buy BOXI, Crystal Reports or Crystal Reports Developer Advantage
)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Saturday, October 03, 2009 2:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I agree with your assessment that the MT trying to do the same thing as the
user tool; I do not this it makes
, October 02, 2009 3:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Thanks for the clarification David. However, I just logged into our
production system, and the change form (CHG:Infrastructure Change) does not
show this on search
I agree with your assessment that the MT trying to do the same thing
as the user tool; I do not this it makes for a good web experience at
all; multiple browsers running to access a single web application
results in poor usability. A change to a different design would
require a whole paradigm
BMC Remedy AR System 8.0.00 is expected to be the last major release
of AR System to include the Remedy User client.
http://documents.bmc.com/products/documents/61/94/106194/106194.pdf
--
Jarl
___
UNSUBSCRIBE or access
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng
Sent: Friday, October 02, 2009 9:23 AM
To: arslist@ARSLIST.ORG
Subject: End of Life for BMC(R) Remedy(R) User (Windows-based client)
BMC Remedy AR System 8.0.00 is expected
Big Mistake!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng
Sent: Friday, October 02, 2009 11:23 AM
To: arslist@ARSLIST.ORG
Subject: End of Life for BMC(R) Remedy(R) User (Windows-based client)
BMC Remedy
(R) Remedy(R) User (Windows-based client)
BMC Remedy AR System 8.0.00 is expected to be the last major release
of AR System to include the Remedy User client.
http://documents.bmc.com/products/documents/61/94/106194/106194.pdf
--
Jarl
.
--
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of strauss
Sent: Friday, October 02, 2009 12:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I guess
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Jarl Grøneng
Sent: Fri 10/02/09 12:22 PM
To: arslist@ARSLIST.ORG
Subject: End of Life for BMC(R) Remedy(R) User (Windows-based client)
BMC Remedy AR System 8.0.00 is expected to be the last major release
AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Big Mistake!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng
Sent: Friday, October 02, 2009 11:23 AM
...@arslist.org] On Behalf Of Jarl Grøneng
Sent: Friday, October 02, 2009 11:23 AM
To: arslist@ARSLIST.ORG
Subject: End of Life for BMC(R) Remedy(R) User (Windows-based client)
BMC Remedy AR System 8.0.00 is expected to be the last major release
of AR System to include the Remedy User client
client)
Big Mistake!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng
Sent: Friday, October 02, 2009 11:23 AM
To: arslist@ARSLIST.ORG
Subject: End of Life for BMC(R) Remedy(R) User (Windows-based client
(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of strauss
Sent: Friday, October 02, 2009 12:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I guess that might be the end of the line for us - as long as the central
helpdesk needs to have
Of Sokol, Brian
Sent: Friday, October 02, 2009 12:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Our power users who live in remedy all day will have a real problem with this.
I agree with Chris. We also create many ad hoc reports that we
...@arslist.org] On Behalf Of Sokol, Brian
Sent: Friday, October 02, 2009 12:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Our power users who live in remedy all day will have a real problem with
this. I agree with Chris. We also create many ad hoc
list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of strauss
Sent: Friday, October 02, 2009 12:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I guess that might be the end of the line for us - as long as the central
helpdesk needs
discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Sokol, Brian
Sent: Friday, October 02, 2009 10:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Our power users who live in remedy all day will have a real problem with
this. I
of Life for BMC(R) Remedy(R) User (Windows-based client)
Big Mistake!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng
Sent: Friday, October 02, 2009 11:23 AM
To: arslist@ARSLIST.ORG
Subject: End of Life for BMC(R
My 2 cents worth;
I think of lot of what people are saying are valid concerns. But before
I push Remedy off the cliff, I would like to see what BMC presents in
the Mid-Tier only version. They must be aware of most of these issues,
and certainly as we get closer to the reality of this happening,
Of Jarl Grøneng [jarl.gron...@gmail.com]
Sent: Friday, October 02, 2009 1:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Did not think about ODBC, but ODBC can be an issue for a lot of customers...
--
Jarl
2009/10/2 Kemes, Lisa lisa.ke
I feel it is a great move.
BMC (or others) will produce tools to fill gaps (alerts/reporting/
macros/printing) blah blah blah. In fact all those tools already exist
-- they just may not yet be incorporated/integrated.
(I would venture to say that there are already 1000x as many tools for
@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Did not think about ODBC, but ODBC can be an issue for a lot of
customers...
--
Jarl
2009/10/2 Kemes, Lisa lisa.ke...@tycoelectronics.com:
Our senior developer Dave Shellman was also asking about the ODBC
Message-
From: Action Request System discussion list(ARSList) on behalf of John Sundberg
Sent: Fri 10/02/09 1:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I feel it is a great move.
BMC (or others) will produce tools to fill gaps (alerts
Deep Breath everyone!
It's not going away tommorow. Heck, it's not even going away in 2-3 years!
BMC didn't get where they are today by being complete idiots (I know, it
doesn't always seem that way). They are very aware of the current
limitations that the midtier can have. There are a lot
/02/09 1:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
I feel it is a great move.
BMC (or others) will produce tools to fill gaps (alerts/reporting/
macros/printing) blah blah blah. In fact all those tools already exist
-- they just may
discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Friday, October 02, 2009 9:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
This is very very bad.
Here are some statements that are not true in our
Message-
From: Action Request System discussion list(ARSList) on behalf of John Sundberg
Sent: Fri 10/02/09 2:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Guillaume,
I hear you -- and this is how I am thinking about the solution
discussion list(ARSList) on behalf of Easter, David
Sent: Fri 10/02/09 2:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Ø This is not true. For instance, there are no Recent Searches or My Searches
on the mid-tier
Just a quick correction
Message-
From: Action Request System discussion list(ARSList) on behalf of Easter, David
Sent: Fri 10/02/09 2:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Ø This is not true. For instance, there are no Recent Searches or My Searches
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Easter, David
Sent: Fri 10/02/09 2:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Ø This is not true. For instance, there are no Recent Searches or My
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Page 48 describes how to enable (or disable) the toolbar:
Showing or hiding the web toolbar
You can specify whether the toolbar should be visible or hidden when a form is
viewed in a browser (and when the form is not a dialog
/02/09 4:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Page 48 describes how to enable (or disable) the toolbar:
Showing or hiding the web toolbar
You can specify whether the toolbar should be visible or hidden when a form is
viewed
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Easter,
David
Sent: Fri 10/02/09 2:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Ø This is not true. For instance, there are no Recent Searches or My
@ARSLIST.ORG; arslist@ARSLIST.ORG
Subject: RE: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Thanks for the info David!!
I strongly suggest for BMC to make this the default in the all the
application forms (change, task, incident, problem, the AST forms, etc) as
well as the back
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