Hi
We are busy with our version 8 project and we are setting up a server group
environment that will have 3 servers in it. Of the 3 servers in the server
group, 1 will be a dedicated Admin server.
Our plan is to have a load balancer that will direct traffic to the 2
remedy ITSM servers in the
Server grouping / ranking is configured at the AR server level wherein only
the operations are considered and not the ITSM applications to be part of
it. Operations like admin, escalation, email engine, cmdb engine etc are
part of the ranking form. There is no configuration for ITSM applications
Hi
Ok that makes sense then - so the server group ranking is on the AR Server
level and not the ITSM applications level. That would explain the need for
a load balancer then - I dont know why I was under the impression that you
setup ranking for the ITSM applications - must have read something
Yes correct. So once you install the server in server group mode, the
ranking form will be populated with the records for the operations that can
be ranked and the count should be 13 in all.
Regards,
Chetan Shinde
On Mon, Nov 24, 2014 at 6:30 PM, BradRemedy bradrem...@gmail.com wrote:
**
Hi
Make sure you download and thoroughly read the install/config guide for server
groups well before you get started.
There are a few things in there that can trip you up the first time too,
especially the parts about the secondary installs on the 2nd and 3rd servers
for the applications, etc
/config guide for
server groups well before you get started.
There are a few things in there that can trip you up the first time too,
especially the parts about the secondary installs on the 2nd and 3rd
servers for the applications, etc.
After you've been through it a few times it's pretty
:18 PM, William Rentfrow
wrentf...@stratacominc.com wrote:
**
Make sure you download and thoroughly read the install/config guide for
server groups well before you get started.
There are a few things in there that can trip you up the first time too,
especially the parts about
Firstly, thanks for any help you guys can offer.
We are busy upgrading to ITSM 8.1 and want to setup server groups to ensure
we have HA in our environment. Currently on our live environment now we
have a single live server which makes us a little nervous. Our DB is a
clustered DB
Brad,
Your design looks pretty standard. I usually setup server groups:
2 for users
1 for reporting
1 for admin
Your server ranking is very important - keeps the functions specific to a
server and provides redundancy.
Thank you,
Sandra Hennigan
Remedy Developer
From: Action Request System
] On Behalf Of BradRemedy
Sent: 31 July 2014 15:08
To: arslist@ARSLIST.ORG
Subject: Server Groups - Your thoughts please.
**
Firstly, thanks for any help you guys can offer.
We are busy upgrading to ITSM 8.1 and want to setup server groups to ensure we
have HA in our environment. Currently on our
with all the functions assigned to it.
Just my 2 pence worth :)
Kind regards
Danny
-- Original Message --
From: BradRemedy bradrem...@gmail.com
To: arslist@ARSLIST.ORG
Sent: 31/07/2014 10:38:02
Subject: Server Groups - Your thoughts please.
**
Firstly, thanks for any help you guys can
@ARSLIST.ORG
Subject: Re: Server Groups - Your thoughts please.
**
image001.jpg
Hi Brad
Where is your mid tiers ? do you have load balancers to ensure your HA ?
My end picture would look like this bellow
You would need a load balancer to ensure your HA
Load all boxes exactly
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Server Groups - Your thoughts please.
**
image001.jpg http://rkshs01.bcx.co.za/rs/25dkoFBy
Hi Brad
Where is your mid tiers ? do you have load balancers to ensure your HA ?
My end picture would look like this bellow
You would need a load
System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Dean
van Deventer - Business Connexion
*Sent:* 31 July 2014 15:55
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Server Groups - Your thoughts please.
**
image001.jpg http://rkshs01.bcx.co.za/rs
To: arslist@ARSLIST.ORG
Sent: 31/07/2014 16:28:51
Subject: Re: Server Groups - Your thoughts please.
**
Since it is just for the admins I guess you could change the http/https
port daily :)
On Thu, Jul 31, 2014 at 8:27 AM, Jason Miller jason.mil...@gmail.com
wrote:
Do you have a way to keep them
/2014 16:28:51
Subject: Re: Server Groups - Your thoughts please.
**
Since it is just for the admins I guess you could change the http/https
port daily :)
On Thu, Jul 31, 2014 at 8:27 AM, Jason Miller jason.mil...@gmail.com
wrote:
Do you have a way to keep them from using the Admin MT
Message --
From: Jason Miller jason.mil...@gmail.com
To: arslist@ARSLIST.ORG
Sent: 31/07/2014 18:12:19
Subject: Re: Server Groups - Your thoughts please.
**
Thanks Danny! I have been meaning to look up how to do this. I knew
it was possible and have poked around a bit but just haven't got
there’s no need to edit any configurations if the server is cloned.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dean van Deventer - Business
Connexion
Sent: 31 July 2014 15:55
To: arslist@ARSLIST.ORG
Subject: Re: Server Groups
Dears,
please help as I need the best configuration to restructure my server groups, I
have 2 application servers and 2 web servers and physical load balancer.
please share any documents that illustrate how to configure server groups if
exist.
Thanks
, 2014 11:15 am
Subject: configure Server Groups
**
Dears,
please help as I need the best configuration to restructure my server groups, I
have 2 application servers and 2 web servers and physical load balancer.
please share any documents that illustrate how to configure server groups if
exist
Was wondering if anyone has made a server group of 2 servers same OS, and
Architecture and 1 different. Possible impacts / problems, or is it in the
docs not to do. which I did not notice.
Scenario: 2 linux ARS servers in a group, add 1 windows ARS server and add
to group.
The windows server
Patrick,
I have never heard of a requirement that all nodes of a server group must
be on the same architecture. Due to the fact that the server group is just
signaling communication between the servers, I don't see it as a problem.
The only time you would come against issues would be if your DB
sounds good.. just asking..
for thoughts..
On Wed, May 15, 2013 at 9:11 AM, Longwing, Lj llongw...@usgs.gov wrote:
**
Patrick,
I have never heard of a requirement that all nodes of a server group must
be on the same architecture. Due to the fact that the server group is just
signaling
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi
Sent: Wednesday, May 15, 2013 10:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 8.1 Server Groups - but 1 outside slightly
**
sounds good.. just asking..
for thoughts..
On Wed, May 15, 2013 at 9:11 AM, Longwing, Lj llongw
8.1 Server Groups - but 1 outside slightly
**
That is the whole reason for having server ranking operations, that can be
disabled on some and enabled on some so each server has specific 'roles' for
the lack of a better word. Maybe 'tasks' is a better word.
Talking about your specific need
https://docs.bmc.com/docs/display/public/ars8000/Server+groups+overview
There are two notes saying
Servers with in a server group need not have the same OS but workflow
commands for invoking programs should be compatible with all OS.
That means you need to start writing workflow run if ($OS
, patchsk vamsi...@gmail.com wrote:
https://docs.bmc.com/docs/display/public/ars8000/Server+groups+overview
There are two notes saying
Servers with in a server group need not have the same OS but workflow
commands for invoking programs should be compatible with all OS.
That means you need to start
AI 7.6.04 is not supported in Server Group.
AI 8.x is supported in Server Group.
Thanks
Mahesh
On Thu, Mar 14, 2013 at 3:27 AM, NeoPhoenix adarsh.hedon...@gmail.comwrote:
Hi,
As we all know that AIE is being replaced by a more powerful tool called
AI.
What is the dependency of AI over
Hi,
As we all know that AIE is being replaced by a more powerful tool called AI.
What is the dependency of AI over server grouping?
What I mean to say is does Server grouping affects the behaviour of AI?
Regards,
Neo
I am not sure who you are NEO but it shouldn't matter for basic
transformations since Atrium Integrator uses the same Remedy API as the client
or AO or another integration point.
Regards,
Roney Samuel Varghese.
Sent from my iPhone
On Mar 14, 2013, at 3:27 AM, NeoPhoenix
Hello,
Does anyone have any experience or feedback using Microsoft NLB for load
balancing with AR System 7.6.04?
There are a few old posts about NLB but nothing recent
Thank you in advance,
Mauricio
___
UNSUBSCRIBE or
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mauricio M.
Sent: Monday, September 10, 2012 11:06 AM
To: arslist@ARSLIST.ORG
Subject: MS Network Load Balancing (NLB) with AR Server Groups
** Hello,
Does anyone have any experience or feedback using Microsoft NLB for load
balancing with AR System 7.6.04
Load Balancing (NLB) with AR Server Groups
** Hello,
Does anyone have any experience or feedback using Microsoft NLB for load
balancing with AR System 7.6.04?
There are a few old posts about NLB but nothing recent
Thank you in advance,
Mauricio
_attend WWRUG12 www.wwrug.com ARSlist
Hi,
I just implemented NLB for server groups. NLB was implemented for Mid-tiers
and also for App Server group.
As someone has mentioned before, its does not provide all the different
modes that other hardware load balancers do. only option is for load
balancing based on the server load. However
, September 10, 2012 11:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: MS Network Load Balancing (NLB) with AR Server Groups
** Hello,
thank you, what would be some of those specific configurations or capabilities?
-Mauricio
2012/9/10 Longwing, LJ CTR MDA/IC lj.longwing@mda.mil
Mauricio
-
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Mauricio M.
Sent: Monday, September 10, 2012 11:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: MS Network Load Balancing (NLB) with AR Server Groups
** Hello,
thank you, what would be some
(NLB) with AR Server Groups
**
Hi,
I just implemented NLB for server groups. NLB was implemented for Mid-tiers and
also for App Server group.
As someone has mentioned before, its does not provide all the different modes
that other hardware load balancers do. only option is for load balancing
Hello people,
One question about License Review option (Manage User License form), if you
attempt to read the current server/application user count, if you have two
or more arservers sharing the user load in a server group through a load
balancer, how would you read and understand the user count?
| jcpenney . www.jcp.com
http://www.jcp.com/
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mauricio M.
Sent: Thursday, January 12, 2012 2:24 PM
To: arslist@ARSLIST.ORG
Subject: License Review form in server groups
If you are referring to the defect in the License Usage Report when running in
server groups, that has been corrected. Please see the following technical
bulletin:
10-Nov-2011 Describes an issue in the BMC IT Service Management
Suite which prevents the license usage report from
Your interpretation is correct. License review screen shows users connected
to that specific server even if it is part of a servergroup.
So basically you add users across all servers, that gives you the count of
total users connected to your arsystem.
However there is a possibility that some
Mauricio,
When we moved to Server Groups early last year I ended up writing a small
java app.could easily be written in Perl, or any other API language that you
like..but it is quite simple.it logs into both servers, getting a list of
the connected users. It then bounces the two list against
Ok, for those of you who were quietly waiting to the What's New sessions,
here it is plus a session on Server Groups which is becoming more prolific.
Register here
http://www.regonline.com/builder/site/Default.aspx?eventid=837003
Topic
What's New in AR System 7.6.03
Abstract
AR System
-With-v7.1.00.84092.pdf
AR System includes the capability for automatic fail-over of special
operations and
the sharing of floating licenses among the servers. Server groups are
independent
of load balancing, but the concepts are complementary.
Try quoting that BMC whitepaper back to tech Support
Chuck,
My understanding is that it is not required.
Ref: 2007.09.13.WhitePaper-HardwareLoadBalancer-With-v7.1.00.84092.pdf
AR System includes the capability for automatic fail-over of special
operations and
the sharing of floating licenses among the servers. Server groups are
independent
Hello listers,
We have installed ARS 7.1 with ITSM 7.0.3. We are building the QA and Prod
environments with multiple ARServers and multiple Mid-Tiers. We currently
have a load balancer in front of the Mid Tier servers but do not have one
between the Mid Tier and ARServers. We have been having
be able to
help you out..
Cheers
Joe
- Original Message
From: Charles Baldi [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Wednesday, September 10, 2008 1:58:20 PM
Subject: Server Groups - is load balancer required?
**
Hello listers,
We have installed ARS 7.1 with ITSM 7.0.3. We
We are upgrading to AR System 7.1 (no ITSM - all custom apps), and are
looking at the potential performance gains of using the pre-allocated nextId
blocks.
I attended the BUW session where they talked about the optimal setting being
about 100 for heavily used forms, but I got to thinking What
To: arslist@ARSLIST.ORG
Subject: Next ID Blocks in Server Groups
** We are upgrading to AR System 7.1 (no ITSM - all custom apps), and are
looking at the potential performance gains of using the pre-allocated nextId
blocks.
I attended the BUW session where they talked about the optimal setting
From: Action Request System discussion list(ARSList) on behalf of Rick Cook
Sent: Fri 09/05/2008 17:32
To: arslist@ARSLIST.ORG
Subject: Next ID Blocks in Server Groups
** We are upgrading to AR System 7.1 (no ITSM - all custom apps), and are
looking at the potential performance gains
in Server Groups
** We are upgrading to AR System 7.1 (no ITSM - all custom apps), and are
looking at the potential performance gains of using the pre-allocated nextId
blocks.
I attended the BUW session where they talked about the optimal setting
being about 100 for heavily used forms, but I
had already started, this would result in a
gap.
Mark
From: Action Request System discussion list(ARSList) on behalf of Rick
Cook
Sent: Fri 09/05/2008 17:32
To: arslist@ARSLIST.ORG
Subject: Next ID Blocks in Server Groups
** We are upgrading to AR
Hello All,
I need to DSO data to a new build of a Remedy system that will have 2
application servers with a load balancer in front of them. I have two
questions:
* Do I use the machine name and IP address for the load balancer
or the primary DOS server?
* If I used machine name
.
Chad Hall
(501) 342-2650
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Thursday, April 03, 2008 6:49 AM
To: arslist@ARSLIST.ORG
Subject: Server Groups
Hello All,
I need to DSO data to a new
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal
Sent: Thursday, April 03, 2008 9:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Groups
Use the virtual name or IP setup on the load balancer. Note
list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Thursday, April 03, 2008 8:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Groups
Chad,
I think I understand what you are saying but how will the load balancer
know which AR Server is the Primary DSO server?
Thanks
ARS 7.1
Oracle 10g
Server Group
Server A - Dev Cache enabled
Server B - Admin Operations disabled
Server C - Admin Operations disabled
Server D - Admin Operations disabled
When I modify a filter on Server A in the admin tool , the change does not show
up in Server B, C, or D until I bounce
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin Shaffer
Sent: Wednesday, November 14, 2007 4:51 PM
To: arslist@ARSLIST.ORG
Subject: Server groups
** ARS 7.1
Oracle 10g
Server Group
Server A - Dev Cache enabled
Server B - Admin Operations
Of Axton
Sent: Thursday, July 19, 2007 7:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Groups and Group Cache
In the server's memory. How long are you giving the server to perform the
re-cache operation before you are checking the user form records for the new
group name?
Axton Grams
On 7
System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Tuesday, May 22, 2007 11:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: More Server Groups
You can find the Statement of Direction for Virtual Environments at:
http://www.bmc.com/products/documents/68/66/66866
PROTECTED]
Quality begins with your actions.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew Wollman
Sent: Wednesday, May 23, 2007 5:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: More Server Groups
So are Virtual
group functionality is not supported for multiple
servers on one (physical or virtual) machine. Your previous question
was about server groups - so just covering that base in case that's what
you were thinking...
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software
Now,
If I have 2 physical servers and a total of 4 virtual servers built on the 2
boxes, am I going to still need 4 AR server licenses?
Thank You,
Chris Doble
Mobile: 949-533-5346
___
UNSUBSCRIBE or access ARSlist
As far as I understand, yes. The licenses are per arserver instance.
This applies to separate arserver instances inside virtual machines
the same as it does to separate arserver instances on physical hosts.
Axton Grams
On 5/21/07, Chris Doble [EMAIL PROTECTED] wrote:
**
Now,
If I have 2
That won't make the client a happy camper.
Sent from my Verizon Wireless BlackBerry
-Original Message-
From: Axton [EMAIL PROTECTED]
Date: Mon, 21 May 2007 18:35:43
To:arslist@ARSLIST.ORG
Subject: Re: More Server Groups
As far as I understand, yes. The licenses
Happy Monday listers ...
For those of you currently (or planning on) using ITSM7 applications in
server group environments, I have a question:
Did BMC require you to purchase application licenses (i.e. BMC:Problem
Mgmt Application, BMC:Service Level Mgmt Application) for every server in
your
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