Just to add to the list as I practically do usability testing for
various regions based on the project requirements.
1) If no budget for tools, try using Netmeeting that comes with
practically all Windows Desktops.
2) Have a good internet connection, this is very critical. ( Lag costs
a lot of pr
Company: EnergyHub
Job Title: Interaction Designer
Location: Carroll Gardens/Park Slope Brooklyn (Gowanus)
Description:
EnergyHub is a funded, early-stage startup dedicated to developing
green consumer electronics for reducing home energy consumption. We
are a small office of engineers and des
Hello Bruno,
Great news, who are the speakers until now?
best regards.
Pedro Soares Neves
Userdesign.org
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=26839
Remote testing really becomes useful when the user-designer gap is
huge gegraphically. Like when I was in India, the clients would
mostly be in US or Europe.
This is a pretty petty thing but one thing to make sure while doing
remote user testing is that the users are taking the test in the time
zo
Unfortunately there were technical problems with Malcolm's keynote
video and it is likely we won't have it to distribute.
There was a rumor about a bootleg of it (seriously), but I have yet to
see it.
Dan
Welcome to the Intera
Hi Kevin,
We did a lot of remote usability testing while I was at Microsoft since our
customer councils were spread out across the globe. Being able to record and
annotate the recording is really critical... MS had a custom tool, but I'd
look to the tools that others have recommended for some good
The other video that seems to be missing is the keynote from Malcom
McCullough. Does anyone know if that will get posted?
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=25901
Hi Kevin,
We do an extensive amount of remote usability testing at E&Y on our
applications. From a technical point of view, we are a Notes shop so we use
Sametime Meeting to view the screens and capture the test with Camtasia. In
your case, if you have a video feed as well you'll be able to captu
Wow! I was not expecting replies this fast, everyone! Thank you so much!
I've only recently sold my employer on the value of usability testing and,
well, he's gone gang-busters on finding usability work for me. Be careful
what you wish for, eh? ;-)
Most usability testing I've done is usually pape
I know this thread is probably over-cooked, but I think it's absolutely
ludicrous to
suggest that whether or not you get to do "interesting work" depends on your
geographic location. Job/project opportunities may be more abundant in
cities,
but the "interestingness" of the work comes more from the
On Mar 6, 2008, at 12:25 PM, Andrei Herasimchuk wrote:
> That is, usability is as much if not more about research as it is
> about evaluation, which most
> translate as "testing" unfortunately.
Excellent point Andrei. Our company puts usability under the research
umbrella. We do call it out
On Mar 5, 2008, at 1:35 PM, Jeff Howard wrote:
> I dug back into the archives to find the original quotes that inspired
> my question. I'm particularly interested in understanding of the role
> of usability beyond evaluation. Any readings or insights along those
> lines would be much appreciated.
Is the call center application on your machine or on the test
participants' machines? If it's on theirs, you can simply watch via
WebEx, or you can have Morae Recorder capturing the WebEx session as
you see it. If it's on yours... you have a tougher problem. Maybe
UserVue allows participants to acc
Not to be impatient :) but is there any news on the Chris Conley video
yet? It's one that I'm really eager to share with my colleagues.
Just wanted to make sure I didn't miss an announcement about it!
Thanks!
Meredith
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Posted fr
At 07:43 AM 3/6/2008, Kevin Doyle wrote:
>I've been recently tasked with testing users on a call center
>application...here's the kicker -- the client doesn't want to foot
>the bill for air travel. I will have access to video conferencing
>and I think that I will be able to use some kind of web
We do remote testing all the time. Check out the Morae suite of tools. if
your company will make investment you will get lots of mileage for testing
locally and remotely. Here';s more info:
http://www.techsmith.com/morae.asp?CMP=KgoogleMtmhome
Susan Johnson
netXperience Practice Director
CSC Con
Web2.0 translucent overlay? A dialogue box that centres to the screen with
the background greyed-out
example*: http://nerd.metrocat.org/wp-content/uploads/2006/04/screen2.jpg
* - not one of mine :)
J.
Welcome to the Interaction Des
" Are there any patterns or good examples of feedback/error type
messaging in a web app? Here's a breakdown of the specific issues:"
If you've got a particularly rich client you can try something along the
lines of outlook's notification system (the little window at the bottom
right of your scree
http://www.techsmith.com/uservue.asp
Dante Murphy | Director of Information Architecture | D I G I T A S H E
A L T H
229 South 18th Street | Rittenhouse Square | Philadelphia, PA 19103 |
USA
Email: [EMAIL PROTECTED]
www.digitashealth.com
-Original Message-
I've been recently tasked
If it's a really simple message (success, problem, etc), you could put a
small indicator next to each record that saved, and your longer message at
the top. That way people will know which records succeeded or failed, and
have a longer more descriptive text at the top.
I built a master-detail re
Matt,
Could you use a floating div positioned to the center (or top) of the
current view?
Jack
On Mar 6, 2008, at 10:36 AM, Matthew Nish-Lapidus wrote:
> The biggest issue is that on a page with 15 items, the user could be
> scrolled half way down the page, so putting the messages at the top
I've been recently tasked with testing users on a call center application...
here's the kicker -- the client doesn't want to foot the bill for air
travel. I will have access to video conferencing and I think that I will be
able to use some kind of web conferencing software (like WebEx), but I've
ne
Hi,
Thanks for the tips, however these aren't really "form" interactions.
The interaction is with a list of item.. typical actions would be
remove, save to another list, etc. Any of these actions can be
performed on a single item in the list, or on a selection of multiple
items. Think Gmail.
T
Matt-
Here are two suggestions depending on how your information is processed.
1. If you're doing your validation on the fly using javascript, using
something like the "lost focus" event, then you can just put the message
right where the user is, since whatever they just did triggered the
error.
On Mar 6, 2008, at 9:48 AM, Todd Roberts wrote:
> I do think these discussions highlight something important though,
> which is the increasing recognition of the importance of a wide
> range of factors that impact the quality of a product.
I think this is the most important point of the disc
I also have worked with Usability Sciences while at Sony. I've
worked with them in their lab in Texas and also traveled with them to
Japan. They have a great set of custom tools they've built and can
give some very interesting reports. They were all very kind and easy
to work with.
Best,
Jason
Maybe I'm interpreting this discussion wrong, but it seems to be belittling
the value of effectiveness and efficiency. Regardless of whether a product
(read: product or service) provides the user with some level of
satisfaction, it is better that it be effective and efficient than not. If a
company
On Mar 6, 2008, at 9:08 AM, Todd Zaki Warfel wrote:
> On Mar 6, 2008, at 7:32 AM, Elizabeth Buie wrote:
>
>> I agree. But that doesn't make them usability professionals.
>
> Semantics. Call them usability practitioners, call them "people
> practicing usability," but they're getting paid for do
On Mar 6, 2008, at 7:32 AM, Elizabeth Buie wrote:
> I agree. But that doesn't make them usability professionals.
Semantics. Call them usability practitioners, call them "people
practicing usability," but they're getting paid for doing usability
work, which is one of the definitions of a pro
Hi Everybody.
I've written to the list with a few of these practical questions and
always received helpful answers, so here's one more.
Are there any patterns or good examples of feedback/error type
messaging in a web app? Here's a breakdown of the specific issues:
1 User can perform action on
At 11:19 AM -0500 3/4/08, Todd Zaki Warfel wrote:
>On Mar 4, 2008, at 10:59 AM, Elizabeth Buie wrote:
>Whether we like it or not, and personally I don't really
>like it, the reality is that these people are doing usability work
>and it's rather common.
I agree. But that doesn't make them usabi
oliver green wrote:
> Hi All,
>
> Needed some advice on the upcoming UPA conference - are these useful
> for practitioners? How about from an academic point of view
The UPA conferences are definitely geared towards practioners rather
than academics. Almost all of the presentations are from practi
SHiFT (Social and Human Ideas For Technology) is an International Conference
that takes place in Lisbon, Portugal. The second edition is going to take
place this year on October 15 to 17. I'm part of the organizing team and we
are now looking for people to suggest speakers. Since we are having a Us
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