RE: Third-party drives not permitted on Gen 11 servers

2010-02-17 Thread Drew Weaver
] On Behalf Of Jefferson Ogata Sent: Tuesday, February 16, 2010 5:56 PM To: linux-poweredge@dell.com Subject: Re: Third-party drives not permitted on Gen 11 servers On 2010-02-16 17:46, Blake Hudson wrote: Attached was a pdf explaining the stringent quality control standards for Dell's HDDs

Re: Third-party drives not permitted on Gen 11 servers

2010-02-16 Thread Tino Schwarze
Hi there, On Thu, Feb 11, 2010 at 11:52:04AM +0100, Tino Schwarze wrote: I mailed my sales rep yesterday explaining my concerns and got a reply today that he'll ask the marketing department for an official statement. I got an answer today (German, English translation below): [...] Ich kann

Re: Third-party drives not permitted on Gen 11 servers

2010-02-16 Thread Rahul Nabar
On Tue, Feb 16, 2010 at 3:35 AM, Tino Schwarze linux-poweredge.li...@tisc.de wrote: Hi there, On Thu, Feb 11, 2010 at 11:52:04AM +0100, Tino Schwarze wrote: I mailed my sales rep yesterday explaining my concerns and got a reply today that he'll ask the marketing department for an official

Re: Third-party drives not permitted on Gen 11 servers

2010-02-16 Thread Blake Hudson
Original Message Subject: Re: Third-party drives not permitted on Gen 11 servers From: Jeff jlar...@gmail.com To: linux-poweredge@dell.com Date: Wednesday, February 10, 2010 1:24:38 PM On Wed, Feb 10, 2010 at 12:48 PM, Bond Masuda bond.mas...@jlbond.com wrote: however

Re: Third-party drives not permitted on Gen 11 servers

2010-02-16 Thread Jefferson Ogata
On 2010-02-16 17:46, Blake Hudson wrote: Attached was a pdf explaining the stringent quality control standards for Dell's HDDs. No apology, remorse, alternative solutions, etc. That's pretty funny considering the fairly high failure rate of Dell drives. If you actually check the SMART

Re: Third-party drives not permitted on Gen 11 servers

2010-02-16 Thread William Warren
On 2/16/2010 4:35 AM, Tino Schwarze wrote: Hi there, On Thu, Feb 11, 2010 at 11:52:04AM +0100, Tino Schwarze wrote: I mailed my sales rep yesterday explaining my concerns and got a reply today that he'll ask the marketing department for an official statement. I got an answer

RE: Third-party drives not permitted on Gen 11 servers

2010-02-12 Thread Drew Weaver
On Wed, Feb 10, 2010 at 11:36:54AM -0500, J. Epperson wrote: And UPSs! We must ensure that we have appropriately proprietarily conditioned power for our proprietary servers. And no third party replacement batteries either. Lord only knows what sort of corruption that could lead to. --

Re: Third-party drives not permitted on Gen 11 servers

2010-02-12 Thread Sabuj Pattanayek
Hi, Anyone know if the H200 also has this problem, e.g. I think this is currently the lowest configuration on the R510? Thanks, Sabuj Pattanayek ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com

Re: Third-party drives not permitted on Gen 11 servers

2010-02-12 Thread William Warren
On 2/12/2010 3:44 PM, Sabuj Pattanayek wrote: Hi, Anyone know if the H200 also has this problem, e.g. I think this is currently the lowest configuration on the R510? Thanks, Sabuj Pattanayek ___ Linux-PowerEdge mailing list

Re: Third-party drives not permitted on Gen 11 servers

2010-02-12 Thread William Warren
On 2/12/2010 3:44 PM, Sabuj Pattanayek wrote: Hi, Anyone know if the H200 also has this problem, e.g. I think this is currently the lowest configuration on the R510? Thanks, Sabuj Pattanayek ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com

Re: Third-party drives not permitted on Gen 11 servers

2010-02-12 Thread Marios Pittas
-powere...@lists.us.dell.com linux-powere...@lists.us.dell.com Sent: Sat, February 13, 2010 7:24:16 AM Subject: Re: Third-party drives not permitted on Gen 11 servers On 2/12/2010 3:44 PM, Sabuj Pattanayek wrote: Hi, Anyone know if the H200 also has this problem, e.g. I think this is currently

Re: Third-party drives not permitted on Gen 11 servers

2010-02-11 Thread Tino Schwarze
Hi there, I mailed my sales rep yesterday explaining my concerns and got a reply today that he'll ask the marketing department for an official statement. Tino. -- What we nourish flourishes. - Was wir nähren erblüht. www.lichtkreis-chemnitz.de www.tisc.de

Re: Third-party drives not permitted on Gen 11 servers

2010-02-11 Thread Andy Krantz
I agree with what everyone else is saying on this subject. I contacted my Dell account manager and they suggested that I post on http://www.ideastorm.com/ I didn't find an existing thread so I started one: http://dellideas.force.com/ideaView?id=0877dwTAAQ -Andy

Re: Third-party drives not permitted on Gen 11 servers

2010-02-11 Thread Rahul Nabar
On Thu, Feb 11, 2010 at 3:50 PM, Andy Krantz an...@digitalcyclone.com wrote: I agree with what everyone else is saying on this subject. I contacted my Dell account manager and they suggested that I post on http://www.ideastorm.com/ I didn't find an existing thread so I started one:

Re: Third-party drives not permitted on Gen 11 servers

2010-02-11 Thread Rahul Nabar
On Tue, Feb 9, 2010 at 4:17 PM, howard_sho...@dell.com wrote: There are a number of benefits for using Dell qualified drives in particular ensuring a positive experience and protecting our data. While SAS and SATA are industry standards there are differences which occur in

RE: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Ronan Mullally
Thank you, Howard for some lovely corporate spin. On Tue, 9 Feb 2010, howard_sho...@dell.com wrote: Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice in enterprise storage solutions to limit drive support to only those drives

RE: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Mirosław Jaworski
On Tue, 2010-02-09 at 16:17 -0600, howard_sho...@dell.com wrote: Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice in enterprise storage solutions to limit drive support to only those drives which have been qualified by the

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Dameon Wagner
to the list this time (sorry Eric ;-) ... On Tue, Feb 09, 2010 at 11:15:55PM -0600, Eric Rostetter scribbled in RE: Third-party drives not permitted on Gen 11 servers: Quoting howard_sho...@dell.com: In the case of Dell's PERC RAID controllers, we began informing customers when a non

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread s.mishima
I have PowerEdge Server with DELL certified Seagate harddisk. I bought it from DELL. The DELL certified Seagate harddisk has lock problem 1/320 probability every power-on spinup. http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931NewLang=enHilite=

RE: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Brian O'Mahony
To: linux-poweredge@dell.com Subject: RE: Third-party drives not permitted on Gen 11 servers Holy crap. Dell's gone IBM on us! I don't want to see this happen. Dell, are you listening? sigh Reminds me of my campus' IT urban folklore about the memory upgrade in an old GX360 big iron that used

RE: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Eric Rostetter
Quoting Ronan Mullally ro...@iol.ie: Dell is no NetApp. Having used solutions from both, there's a world of a difference. You are kidding yourself if you think you're on a nearby practice ground, let alone in the same ballpark. Dell does sell enterprise storage solutions like NetApp (some

RE: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Eric Rostetter
Quoting Mirosław Jaworski m...@ikp.pl: We anxiously wait for further lock-ins. I had a slippery slope rant in my last email, but I decided to remove it before sending... See you think a bit alike... The funny thing is, when we ran DEC and SUN stuff, all Dell ever told us was why we should

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread William Warren
On 2/10/2010 12:20 PM, Eric Rostetter wrote: Quoting Mirosław Jaworskim...@ikp.pl: We anxiously wait for further lock-ins. I had a slippery slope rant in my last email, but I decided to remove it before sending... See you think a bit alike... The funny thing is, when we ran DEC

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Eric Rostetter
Quoting s.mishima s.mish...@gmail.com: I have PowerEdge Server with DELL certified Seagate harddisk. I bought it from DELL. The DELL certified Seagate harddisk has lock problem 1/320 probability every power-on spinup. Yeah, I bought two of those systems too. ;) Again, thought about writing

RE: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Jeff Boyce
Greetings I've been stewing on this topic for a while; and waiting/hoping that someone from Dell would chime in with their perspective. Now that Howard has stepped in to present the company position, it is time for me to give some feedback so that the Dell representatives following the thread

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Marti Martinez
On Wed, Feb 10, 2010 at 11:48 AM, Bond Masuda bond.mas...@jlbond.com wrote: however, bottom line is this: Dell is trying to increase profits and they see this lock-in as a potential method to achieve that goal. if Dell customers want to see this change, you'll just need to show Dell that it

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Jeff
On Wed, Feb 10, 2010 at 12:48 PM, Bond Masuda bond.mas...@jlbond.com wrote: however, bottom line is this: Dell is trying to increase profits and they see this lock-in as a potential method to achieve that goal. if Dell customers want to see this change, you'll just need to show Dell that it

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Peter Kjellstrom
On Tuesday 09 February 2010, William Warren wrote: On 2/9/2010 5:17 PM, howard_sho...@dell.com wrote: Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice in enterprise storage solutions to limit drive support to only those drives

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Preston Hagar
On Wed, Feb 10, 2010 at 2:01 PM, Peter Kjellstrom c...@nsc.liu.se wrote: On Tuesday 09 February 2010, William Warren wrote: On 2/9/2010 5:17 PM, howard_sho...@dell.com wrote: Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice in

RE: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread J. Epperson
On Wed, February 10, 2010 12:27, Joe Gooch wrote: -Original Message- From: linux-poweredge-boun...@dell.com [mailto:linux-poweredge- boun...@dell.com] On Behalf Of J. Epperson Sent: Wednesday, February 10, 2010 11:37 AM To: Seriously, some of us used to re-flash some of the older LSI

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Jason Edgecombe
Please, email your Dell customer rep and complain about this! I did. I contacted my Dell customer rep and he forwarded my complain to the product support group. He said they may re-evaluate things if lots of people complain. (I can hope...) We don't have the Dell R710's, and I still

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Eberhard Moenkeberg
Hi, On Wed, 10 Feb 2010, Jason Edgecombe wrote: Please, email your Dell customer rep and complain about this! I did. I contacted my Dell customer rep and he forwarded my complain to the product support group. He said they may re-evaluate things if lots of people complain. (I can hope...)

Re: Third-party drives not permitted on Gen 11 servers

2010-02-10 Thread Peter Kjellstrom
On Wednesday 10 February 2010, John Oliver wrote: On Wed, Feb 10, 2010 at 11:36:54AM -0500, J. Epperson wrote: And UPSs!  We must ensure that we have appropriately proprietarily conditioned power for our proprietary servers.  And no third party replacement batteries either.  Lord only knows

RE: Third-party drives not permitted on Gen 11 servers

2010-02-09 Thread Howard_Shoobe
Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice in enterprise storage solutions to limit drive support to only those drives which have been qualified by the vendor. In the case of Dell's PERC RAID controllers, we began informing

Re: Third-party drives not permitted on Gen 11 servers

2010-02-09 Thread William Warren
On 2/9/2010 5:17 PM, howard_sho...@dell.com wrote: Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice in enterprise storage solutions to limit drive support to only those drives which have been qualified by the vendor. In the

RE: Third-party drives not permitted on Gen 11 servers

2010-02-09 Thread Howard, Chris
...@dell.com [mailto:howard_sho...@dell.com] Sent: Tuesday, February 09, 2010 3:18 PM To: linux-powere...@lists.us.dell.com Subject: RE: Third-party drives not permitted on Gen 11 servers Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice

RE: Third-party drives not permitted on Gen 11 servers

2010-02-09 Thread David Hubbard
-powere...@lists.us.dell.com Subject: RE: Third-party drives not permitted on Gen 11 servers Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice in enterprise storage solutions to limit drive support to only those drives which

RE: Third-party drives not permitted on Gen 11 servers

2010-02-09 Thread Ian Forde
On Tue, 2010-02-09 at 16:17 -0600, howard_sho...@dell.com wrote: Thank you very much for your comments and feedback regarding exclusive use of Dell drives. It is common practice in enterprise storage solutions to limit drive support to only those drives which have been qualified by the vendor.

Re: Third-party drives not permitted on Gen 11 servers

2010-02-09 Thread Brandon Ooi
I'm sorry - I must have missed something here. I understand that in Enterprise Storage Solutions (such as Hitachi and NetApp) they only allow qualified drives. Are you officially stating that the R710 box is an Enterprise Storage Solution? Because from my understanding, the R710 is

Re: Third-party drives not permitted on Gen 11 servers

2010-02-08 Thread Tim Small
Philip Tait wrote: the supplied drives, and installed 4 Barracuda ES.2s. After doing a Clear Configuration in the pre-boot RAID setup utility, I can perform no operation with the drives - they are marked as blocked. Is Dell preventing the use of 3rd-party HDDs now? Thanks for any

Re: Third-party drives not permitted on Gen 11 servers

2010-02-08 Thread Stroller
On 8 Feb 2010, at 11:48, Tim Small wrote: ... it's possible that there are genuine reasons for this - I spent/wasted most of last week diagnosing what is starting to look like a firmware bug on WD 2TB green power drives on a non-Dell server ... I wouldn't be surprised if the H700 adaptor

RE: Third-party drives not permitted on Gen 11 servers

2010-02-06 Thread Drew Weaver
agree that SATA is SATA. Thanks, -Drew -Original Message- From: linux-poweredge-boun...@dell.com [mailto:linux-poweredge-boun...@dell.com] On Behalf Of Stroller Sent: Saturday, February 06, 2010 8:26 AM To: Dell Linux Mailing List Subject: Re: Third-party drives not permitted on Gen 11

Re: Third-party drives not permitted on Gen 11 servers

2010-02-06 Thread J. Epperson
Top posting due to the length of Stroller's eloquent and thoughtful post. Well said, and entirely seconded. I think it's particularly bad timing for Dell to be doing this at a time when Oracle has purchased a hardware arm and is picking off Red Hat Linux (a Dell partner) software support

Re: Third-party drives not permitted on Gen 11 servers

2010-02-06 Thread William Warren
On 2/6/2010 8:57 AM, Drew Weaver wrote: We haven't noticed this yet on R710s but ours have PERC6, As a customer of Dell who has hundreds of these, if we do notice this, we will be using something else in the future. It is plain too expensive, too slow, and too difficult to get drives if we

Re: Third-party drives not permitted on Gen 11 servers

2010-02-06 Thread Stroller
On 6 Feb 2010, at 15:30, William Warren wrote: On 2/6/2010 8:57 AM, Drew Weaver wrote: We haven't noticed this yet on R710s but ours have PERC6, As a customer of Dell who has hundreds of these, if we do notice this, we will be using something else in the future. It is plain too

Re: Third-party drives not permitted on Gen 11 servers

2010-02-06 Thread Stroller
On 6 Feb 2010, at 14:32, J. Epperson wrote: Top posting due to the length of Stroller's eloquent and thoughtful post. Well said, and entirely seconded. That's very kind of you to say so. Stroller. ___ Linux-PowerEdge mailing list

Re: Third-party drives not permitted on Gen 11 servers

2010-02-06 Thread Brandon Ooi
On Sat, Feb 6, 2010 at 1:59 PM, Robin Bowes robin-li...@robinbowes.comwrote: On 06/02/10 21:45, Steve Thompson wrote: On Sat, 6 Feb 2010, Dameon Wagner wrote: I've only been lurking on the list for a week or so, but after recent experience buying some dell servers, and almost a MD1000

Re: Third-party drives not permitted on Gen 11 servers

2010-02-05 Thread Chase Bolt
I hope this isn't true. If so I will have to start looking into a new solution for our server purchases as this is unacceptable. - Original Message - From: Philip Tait phi...@subaru.naoj.org To: Linux-PowerEdge@dell.com Sent: Friday, February 5, 2010 2:31:00 PM GMT -08:00 US/Canada

Re: Third-party drives not permitted on Gen 11 servers

2010-02-05 Thread Brandon Ooi
This thread on the dell community forum may be related. boo... http://en.community.dell.com/forums/p/19314432/19649799.aspx On Fri, Feb 5, 2010 at 2:53 PM, Chase Bolt cb...@datinggold.com wrote: I hope this isn't true. If so I will have to start looking into a new solution for our server

Re: Third-party drives not permitted on Gen 11 servers

2010-02-05 Thread Steve Thompson
On Fri, 5 Feb 2010, Philip Tait wrote: Is Dell preventing the use of 3rd-party HDDs now? This better not be true. We have an R710 on its way in which non-Dell drives are to be installed. If this is true, the R710 will be going back to Dell, and it will be the last Dell machine we ever order.

Re: Third-party drives not permitted on Gen 11 servers

2010-02-05 Thread William Warren
On 2/5/2010 7:16 PM, Steve Thompson wrote: On Fri, 5 Feb 2010, Philip Tait wrote: Is Dell preventing the use of 3rd-party HDDs now? This better not be true. We have an R710 on its way in which non-Dell drives are to be installed. If this is true, the R710 will be going back to

Re: Third-party drives not permitted on Gen 11 servers

2010-02-05 Thread Mark Walkom
This thread Brandon mentioned earlier explains it a little - http://en.community.dell.com/forums/p/19314432/19649799.aspx From the thread; *Yes, while on the surface I don't like the sound of it, the truth is that Dell-certified drives have a special firmware on them that allows them to respond

Re: Third-party drives not permitted on Gen 11 servers

2010-02-05 Thread William Warren
On 2/5/2010 7:35 PM, Mark Walkom wrote: This thread Brandon mentioned earlier explains it a little - http://en.community.dell.com/forums/p/19314432/19649799.aspx From the thread; /Yes, while on the surface I don't like the sound of it, the truth is that Dell-certified drives have a special

Re: Third-party drives not permitted on Gen 11 servers

2010-02-05 Thread Steve Thompson
On Fri, 5 Feb 2010, William Warren wrote: Perhaps it's more the cost of the 'official' drives that is the issue here, maybe Dell can make the prices a bit more reasonable. I know I'd be happy paying for the drives if they had technical benefits that weren't offset by stupidly high prices.