oweredge-boun...@dell.com] On Behalf Of Jefferson Ogata
Sent: Tuesday, February 16, 2010 5:56 PM
To: linux-poweredge@dell.com
Subject: Re: Third-party drives not permitted on Gen 11 servers
On 2010-02-16 17:46, Blake Hudson wrote:
> Attached was a pdf explaining the stringent quality
> contro
> Rough translation: I do fully understand you. DELL decided to go the
> same route as it's competitors (HP, IBM).
When did IBM & HP start doing this? I have servers from both (Itanium and
Power) and can use any drives in them
The information in this email is confidential and may be legall
On 2/16/2010 4:35 AM, Tino Schwarze wrote:
> Hi there,
>
> On Thu, Feb 11, 2010 at 11:52:04AM +0100, Tino Schwarze wrote:
>
>
>> I mailed my sales rep yesterday explaining my concerns and got a reply
>> today that he'll ask the marketing department for an official statement.
>>
> I got an
On 2010-02-16 17:46, Blake Hudson wrote:
> Attached was a pdf explaining the stringent quality
> control standards for Dell's HDDs. No apology, remorse, alternative
> solutions, etc.
That's pretty funny considering the fairly high failure rate of Dell
drives. If you actually check the SMART stati
Original Message
Subject: Re: Third-party drives not permitted on Gen 11 servers
From: Jeff
To: linux-poweredge@dell.com
Date: Wednesday, February 10, 2010 1:24:38 PM
> On Wed, Feb 10, 2010 at 12:48 PM, Bond Masuda wrote:
>
>> however, bottom line is this: Dell
On Tue, Feb 16, 2010 at 3:35 AM, Tino Schwarze
wrote:
> Hi there,
>
> On Thu, Feb 11, 2010 at 11:52:04AM +0100, Tino Schwarze wrote:
>
>> I mailed my sales rep yesterday explaining my concerns and got a reply
>> today that he'll ask the marketing department for an official statement.
>
> I got an
Hi there,
On Thu, Feb 11, 2010 at 11:52:04AM +0100, Tino Schwarze wrote:
> I mailed my sales rep yesterday explaining my concerns and got a reply
> today that he'll ask the marketing department for an official statement.
I got an answer today (German, English translation below):
> [...] Ich kan
lists.us.dell.com"
Sent: Sat, February 13, 2010 7:24:16 AM
Subject: Re: Third-party drives not permitted on Gen 11 servers
On 2/12/2010 3:44 PM, Sabuj Pattanayek wrote:
> Hi,
>
> Anyone know if the H200 also has this problem, e.g. I think this is
> currently the lowest configurati
On 2/12/2010 3:44 PM, Sabuj Pattanayek wrote:
Hi,
Anyone know if the H200 also has this problem, e.g. I think this is
currently the lowest configuration on the R510?
Thanks,
Sabuj Pattanayek
___
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h
On 2/12/2010 3:44 PM, Sabuj Pattanayek wrote:
> Hi,
>
> Anyone know if the H200 also has this problem, e.g. I think this is
> currently the lowest configuration on the R510?
>
> Thanks,
> Sabuj Pattanayek
>
> ___
> Linux-PowerEdge mailing list
> Linux-Pow
Hi,
Anyone know if the H200 also has this problem, e.g. I think this is
currently the lowest configuration on the R510?
Thanks,
Sabuj Pattanayek
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https://lists.us.dell.com/mailman/listinfo/linux-
On Wed, Feb 10, 2010 at 11:36:54AM -0500, J. Epperson wrote:
> And UPSs! We must ensure that we have appropriately proprietarily
> conditioned power for our proprietary servers. And no third party
> replacement batteries either. Lord only knows what sort of corruption
> that could lead to.
>
--
On Tue, Feb 9, 2010 at 4:17 PM, wrote:
>
> There are a number of benefits for using Dell qualified drives in particular
> ensuring a positive experience and protecting our data.
>
> While SAS and SATA are industry standards there are differences which occur
> in implementation. An analogy is
On Thu, Feb 11, 2010 at 3:50 PM, Andy Krantz wrote:
> I agree with what everyone else is saying on this subject.
>
> I contacted my Dell account manager and they suggested that I post on
> http://www.ideastorm.com/
>
> I didn't find an existing thread so I started one:
>
> http://dellideas.force.c
I agree with what everyone else is saying on this subject.
I contacted my Dell account manager and they suggested that I post on
http://www.ideastorm.com/
I didn't find an existing thread so I started one:
http://dellideas.force.com/ideaView?id=0877dwTAAQ
-Andy
___
Hi there,
I mailed my sales rep yesterday explaining my concerns and got a reply
today that he'll ask the marketing department for an official statement.
Tino.
--
"What we nourish flourishes." - "Was wir nähren erblüht."
www.lichtkreis-chemnitz.de
www.tisc.de
_
On Wednesday 10 February 2010, John Oliver wrote:
> On Wed, Feb 10, 2010 at 11:36:54AM -0500, J. Epperson wrote:
> > And UPSs! We must ensure that we have appropriately proprietarily
> > conditioned power for our proprietary servers. And no third party
> > replacement batteries either. Lord only
Hi,
On Wed, 10 Feb 2010, Jason Edgecombe wrote:
> Please, email your Dell customer rep and complain about this!
>
> I did.
>
> I contacted my Dell customer rep and he forwarded my complain to the
> product support group. He said they may re-evaluate things if lots of
> people complain. (I can hop
Please, email your Dell customer rep and complain about this!
I did.
I contacted my Dell customer rep and he forwarded my complain to the
product support group. He said they may re-evaluate things if lots of
people complain. (I can hope...)
We don't have the Dell R710's, and I still complained
On Wed, February 10, 2010 12:27, Joe Gooch wrote:
>> -Original Message- From: linux-poweredge-boun...@dell.com
>> [mailto:linux-poweredge- boun...@dell.com] On Behalf Of J. Epperson
>> Sent: Wednesday, February 10, 2010 11:37 AM To:
>>
>> Seriously, some of us used to re-flash some of the o
On Wed, Feb 10, 2010 at 11:36:54AM -0500, J. Epperson wrote:
> And UPSs! We must ensure that we have appropriately proprietarily
> conditioned power for our proprietary servers. And no third party
> replacement batteries either. Lord only knows what sort of corruption
> that could lead to.
>
--
On Wed, Feb 10, 2010 at 2:01 PM, Peter Kjellstrom wrote:
> On Tuesday 09 February 2010, William Warren wrote:
>> On 2/9/2010 5:17 PM, howard_sho...@dell.com wrote:
>> > Thank you very much for your comments and feedback regarding exclusive
>> > use of Dell drives. It is common practice in enterpri
On Tuesday 09 February 2010, William Warren wrote:
> On 2/9/2010 5:17 PM, howard_sho...@dell.com wrote:
> > Thank you very much for your comments and feedback regarding exclusive
> > use of Dell drives. It is common practice in enterprise storage solutions
> > to limit drive support to only those d
On Wed, Feb 10, 2010 at 12:48 PM, Bond Masuda wrote:
> however, bottom line is this: Dell is trying to increase profits and
> they see this "lock-in" as a potential method to achieve that goal. if
> Dell customers want to see this change, you'll just need to show Dell
> that it doesn't accomplish
On Wed, Feb 10, 2010 at 11:48 AM, Bond Masuda wrote:
> however, bottom line is this: Dell is trying to increase profits and
> they see this "lock-in" as a potential method to achieve that goal. if
> Dell customers want to see this change, you'll just need to show Dell
> that it doesn't accomplish
i've been quietly reading this thread. i personally tend to think it
benefits the customer in many more ways if 3rd party HDDs can be used in
Dell servers. the "lock-in" really only benefits Dell, no matter how
their marketing wants to word it in their literature. the IT industry is
mature enough n
Greetings
I've been stewing on this topic for a while; and waiting/hoping that someone
from Dell would chime in with their perspective. Now that Howard has
stepped in to present the company position, it is time for me to give some
feedback so that the Dell representatives following the thread
Quoting "s.mishima" :
> I have PowerEdge Server with DELL certified Seagate harddisk.
> I bought it from DELL.
>
> The DELL certified Seagate harddisk has lock problem 1/320 probability
> every power-on spinup.
Yeah, I bought two of those systems too. ;) Again, thought about writing
this in my po
On 2/10/2010 12:20 PM, Eric Rostetter wrote:
> Quoting Mirosław Jaworski:
>
>
>> We anxiously wait for further lock-ins.
>>
> I had a "slippery slope" rant in my last email, but I decided to remove it
> before sending... See you think a bit alike...
>
> The funny thing is, when we ran DE
On Tue, Feb 9, 2010 at 9:15 PM, Eric Rostetter
wrote:
> My problem with the total lock-out without any way around it is that it
> implies that once my machine is out of warranty and support, and/or Dell
> wants to charge me an astronomical sum for a replacement part (e.g.,
> $1049 for a 36GB _REFU
> -Original Message-
> From: linux-poweredge-boun...@dell.com [mailto:linux-poweredge-
> boun...@dell.com] On Behalf Of J. Epperson
> Sent: Wednesday, February 10, 2010 11:37 AM
> To: linux-poweredge@dell.com
> Subject: RE: Third-party drives not permitted on Gen 11 s
Quoting Mirosław Jaworski :
> We anxiously wait for further lock-ins.
I had a "slippery slope" rant in my last email, but I decided to remove it
before sending... See you think a bit alike...
The funny thing is, when we ran DEC and SUN stuff, all Dell ever told us
was why we should switch to th
Quoting Ronan Mullally :
> Dell is no NetApp. Having used solutions from both, there's a world of
> a difference. You are kidding yourself if you think you're on a nearby
> practice ground, let alone in the same ballpark.
Dell does sell enterprise storage solutions like NetApp (some their
own,
On Wed, February 10, 2010 06:06, MirosÅaw Jaworski wrote:
>
> We anxiously wait for further lock-ins. I do have a recommendation
> to be considered on marketoids' closest quarterly meeting: support
> for Dell-blessed expansion cards only.
>
> No more wild expansion PCI cards - Delltwork Dellterfac
ent: Sunday, February 07, 2010 3:36 AM
To: linux-poweredge@dell.com
Subject: RE: Third-party drives not permitted on Gen 11 servers
Holy crap. Dell's gone IBM on us! I don't want to see this happen. Dell, are
you listening?
Reminds me of my campus' IT "urban folklore" abo
I have PowerEdge Server with DELL certified Seagate harddisk.
I bought it from DELL.
The DELL certified Seagate harddisk has lock problem 1/320 probability
every power-on spinup.
> http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931&NewLang=en&Hilite=
> http://slashdot.org/~m
to the list this time (sorry Eric ;-) ...
On Tue, Feb 09, 2010 at 11:15:55PM -0600, Eric Rostetter scribbled
in "RE: Third-party drives not permitted on Gen 11 servers":
> Quoting howard_sho...@dell.com:
>
> > In the case of Dell's PERC RAID controllers, we began inf
On Tue, 2010-02-09 at 16:17 -0600, howard_sho...@dell.com wrote:
> Thank you very much for your comments and feedback regarding exclusive use of
> Dell drives. It is common practice in enterprise storage solutions to limit
> drive support to only those drives which have been qualified by the vend
Thank you, Howard for some lovely corporate spin.
On Tue, 9 Feb 2010, howard_sho...@dell.com wrote:
> Thank you very much for your comments and feedback regarding exclusive
> use of Dell drives. It is common practice in enterprise storage
> solutions to limit drive support to only those drives wh
Quoting howard_sho...@dell.com:
> In the case of Dell's PERC RAID controllers, we began informing
> customers when a non-Dell drive was detected with the introduction
> of PERC5 RAID controllers in early 2006.
I'm fine with this. And I'm fine if your tech support won't support that
configura
>
>
> I'm sorry - I must have missed something here. I understand that in
> Enterprise Storage Solutions (such as Hitachi and NetApp) they only
> allow qualified drives. Are you officially stating that the R710 box is
> an "Enterprise Storage Solution"? Because from my understanding, the
> R710
On Tue, 2010-02-09 at 16:17 -0600, howard_sho...@dell.com wrote:
> Thank you very much for your comments and feedback regarding exclusive
> use of Dell drives. It is common practice in enterprise storage
> solutions to limit drive support to only those drives which have been
> qualified by the vend
On Tue, Feb 09, 2010 at 04:17:54PM -0600, howard_sho...@dell.com wrote:
> Thank you very much for your comments and feedback regarding exclusive use of
> Dell drives. It is common practice in enterprise storage solutions to limit
> drive support to only those drives which have been qualified by t
> Sent: Tuesday, February 09, 2010 5:18 PM
> To: linux-powere...@lists.us.dell.com
> Subject: RE: Third-party drives not permitted on Gen 11 servers
>
> Thank you very much for your comments and feedback regarding
> exclusive use of Dell drives. It is common practice in
>
> -Original Message-
> From: howard_sho...@dell.com [mailto:howard_sho...@dell.com]
> Sent: Tuesday, February 09, 2010 3:18 PM
> To: linux-powere...@lists.us.dell.com
> Subject: RE: Third-party drives not permitted on Gen 11 servers
>
> Thank you very much for your comme
On 2/9/2010 5:17 PM, howard_sho...@dell.com wrote:
> Thank you very much for your comments and feedback regarding exclusive use of
> Dell drives. It is common practice in enterprise storage solutions to limit
> drive support to only those drives which have been qualified by the vendor.
> In the
Thank you very much for your comments and feedback regarding exclusive use of
Dell drives. It is common practice in enterprise storage solutions to limit
drive support to only those drives which have been qualified by the vendor. In
the case of Dell's PERC RAID controllers, we began informing
On 8 Feb 2010, at 11:48, Tim Small wrote:
> ... it's possible that there are genuine
> reasons for this - I spent/wasted most of last week diagnosing what is
> starting to look like a firmware bug on WD 2TB "green power" drives
> on a
> non-Dell server ...
>
> I wouldn't be surprised if the H700
Philip Tait wrote:
> the supplied drives, and installed 4 Barracuda ES.2s. After doing a
> "Clear Configuration" in the pre-boot RAID setup utility, I can perform
> no operation with the drives - they are marked as "blocked".
>
> Is Dell preventing the use of 3rd-party HDDs now?
>
> Thanks for any
Sat 2/6/2010 4:37 PM
To: Robin Bowes
Cc: linux-poweredge@dell.com
Subject: Re: Third-party drives not permitted on Gen 11 servers
On Sat, 6 Feb 2010, Robin Bowes wrote:
> Where did you see the caddies available?
In addition to discount technology, as someone else mentioned, I have
bought the
On Sat, 6 Feb 2010, Robin Bowes wrote:
> Where did you see the caddies available?
In addition to discount technology, as someone else mentioned, I have
bought them from:
http://www.servernexus.com/proddetail.php?prod=F9541
http://www.scsitray.com/catalog/product_info.php?produc
On Sat, Feb 6, 2010 at 1:59 PM, Robin Bowes wrote:
> On 06/02/10 21:45, Steve Thompson wrote:
> > On Sat, 6 Feb 2010, Dameon Wagner wrote:
> >
> >> I've only been lurking on the list for a week or so, but after recent
> >> experience buying some dell servers, and almost a MD1000 (backed out
> >> o
On 06/02/10 21:45, Steve Thompson wrote:
> On Sat, 6 Feb 2010, Dameon Wagner wrote:
>
>> I've only been lurking on the list for a week or so, but after recent
>> experience buying some dell servers, and almost a MD1000 (backed out
>> of that because of the drive/hot-swap-tray availability issue) I
On Sat, 6 Feb 2010, Dameon Wagner wrote:
> I've only been lurking on the list for a week or so, but after recent
> experience buying some dell servers, and almost a MD1000 (backed out
> of that because of the drive/hot-swap-tray availability issue) I'm
> still damn annoyed, and irritated enough to
On Sat, Feb 06, 2010 at 11:35:31AM +1100, Mark Walkom scribbled
in "Re: Third-party drives not permitted on Gen 11 servers":
> This thread Brandon mentioned earlier explains it a little -
> http://en.community.dell.com/forums/p/19314432/19649799.aspx
> >From the thread;
On 2/6/2010 2:07 PM, Steve Thompson wrote:
> On Sat, 6 Feb 2010, Peter Kjellstrom wrote:
>
>
>> I agree that this is the worst part. In truth it's not a server that takes
>> SATA drives anymore, it takes Dell-drives.
>>
> I read the online docs for the Perc H7xx and H8xx controllers; nowh
On Sat, 6 Feb 2010, Peter Kjellstrom wrote:
> I agree that this is the worst part. In truth it's not a server that takes
> SATA drives anymore, it takes Dell-drives.
I read the online docs for the Perc H7xx and H8xx controllers; nowhere
does it say (that I can find) that only Dell-supplied drive
On Saturday 06 February 2010, Stroller wrote:
...
> I just find it completely stunning that Dell, without some kind of a
> warning, would sell me a "SATA" computer that doesn't accept standard
> SATA drives.
I agree that this is the worst part. In truth it's not a server that takes
SATA drive
On 6 Feb 2010, at 14:32, J. Epperson wrote:
> Top posting due to the length of Stroller's eloquent and thoughtful
> post.
> Well said, and entirely seconded.
That's very kind of you to say so.
Stroller.
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On 6 Feb 2010, at 15:30, William Warren wrote:
> On 2/6/2010 8:57 AM, Drew Weaver wrote:
>> We haven't noticed this yet on R710s but ours have PERC6, As a
>> customer of Dell who has hundreds of these, if we do notice this,
>> we will be using something else in the future. It is plain too
>
On 2/6/2010 8:57 AM, Drew Weaver wrote:
> We haven't noticed this yet on R710s but ours have PERC6, As a customer of
> Dell who has hundreds of these, if we do notice this, we will be using
> something else in the future. It is plain too expensive, too slow, and too
> difficult to get drives if
Top posting due to the length of Stroller's eloquent and thoughtful post.
Well said, and entirely seconded.
I think it's particularly bad timing for Dell to be doing this at a time
when Oracle has purchased a hardware arm and is picking off Red Hat Linux
(a Dell partner) software support customer
also agree that SATA
is SATA.
Thanks,
-Drew
-Original Message-
From: linux-poweredge-boun...@dell.com
[mailto:linux-poweredge-boun...@dell.com] On Behalf Of Stroller
Sent: Saturday, February 06, 2010 8:26 AM
To: Dell Linux Mailing List
Subject: Re: Third-party drives not permitted on G
On 5 Feb 2010, at 22:31, Philip Tait wrote:
> I just received my first Gen11 server, R710, with H700 PERC. I removed
> the supplied drives, and installed 4 Barracuda ES.2s. After doing a
> "Clear Configuration" in the pre-boot RAID setup utility, I can
> perform
> no operation with the drives -
Quoting Mark Walkom :
>> From the thread;
> *"Yes, while on the surface I don't like the sound of it, the truth is that
> "Dell-certified" drives have a special firmware on them that allows them
> to respond correctly to advanced requests made by the controllers so that
> operation of the machine
On Fri, 5 Feb 2010, William Warren wrote:
>> Perhaps it's more the cost of the 'official' drives that is the issue
>> here, maybe Dell can make the prices a bit more reasonable. I know I'd
>> be happy paying for the drives if they had technical benefits that
>> weren't offset by stupidly high p
On 2/5/2010 7:35 PM, Mark Walkom wrote:
This thread Brandon mentioned earlier explains it a little -
http://en.community.dell.com/forums/p/19314432/19649799.aspx
From the thread;
/"Yes, while on the surface I don't like the sound of it, the truth is
that "Dell-certified" drives have a special f
This thread Brandon mentioned earlier explains it a little -
http://en.community.dell.com/forums/p/19314432/19649799.aspx
>From the thread;
*"Yes, while on the surface I don't like the sound of it, the truth is that
"Dell-certified" drives have a special firmware on them that allows them
to respond
On 2/5/2010 7:16 PM, Steve Thompson wrote:
> On Fri, 5 Feb 2010, Philip Tait wrote:
>
>
>> Is Dell preventing the use of 3rd-party HDDs now?
>>
> This better not be true. We have an R710 on its way in which non-Dell
> drives are to be installed. If this is true, the R710 will be going bac
On Fri, 5 Feb 2010, Philip Tait wrote:
> Is Dell preventing the use of 3rd-party HDDs now?
This better not be true. We have an R710 on its way in which non-Dell
drives are to be installed. If this is true, the R710 will be going back
to Dell, and it will be the last Dell machine we ever order.
On 2/5/2010 5:31 PM, Philip Tait wrote:
> I just received my first Gen11 server, R710, with H700 PERC. I removed
> the supplied drives, and installed 4 Barracuda ES.2s. After doing a
> "Clear Configuration" in the pre-boot RAID setup utility, I can perform
> no operation with the drives - they are
This thread on the dell community forum may be related. boo...
http://en.community.dell.com/forums/p/19314432/19649799.aspx
On Fri, Feb 5, 2010 at 2:53 PM, Chase Bolt wrote:
> I hope this isn't true. If so I will have to start looking into a new
> solution for our server purchases as this is
I hope this isn't true. If so I will have to start looking into a new solution
for our server purchases as this is unacceptable.
- Original Message -
From: "Philip Tait"
To: Linux-PowerEdge@dell.com
Sent: Friday, February 5, 2010 2:31:00 PM GMT -08:00 US/Canada Pacific
Subject: Third-pa
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