Ciamer,
There is an ever growing number of us stuck in this SB Radio firmware
hell.
(Don't tell Snarlydwarf though as he does not like people posting
negative comments about their own user experience.)
Should have bough another Boom, to go with my Duet...
--
sheriff1972
Do you have an alarm timeout configured, or is the timeout=0. This can be
configured in SBS, not sure about MySB as I don't use that service.
I'm thinking that if the timeout isn't 0, that it might cause the audio to stop
thinking that an alarm had previously been started. If it is 0, it
erland;561613 Wrote:
Do you have a battery pack installed in your Radio ?
No battery installed.
--
ciarmer
ciarmer's Profile: http://forums.slimdevices.com/member.php?userid=37631
View this thread:
erland;561613 Wrote:
Does it also turn off after 15 seconds if you after point 2 starts to
navigate through the menu and actually do something with it ?
Yes. Often it will actually turn off if I'm in the middle of tuning to
a favorite or changing the alarm set time.
--
ciarmer
ciarmer;561594 Wrote:
. Are enabled alarms creating these issues?
That has long been my suspicion that Alarms are either creating or
aggravating these issues.
--
toby10
toby10's Profile:
I don't want to speak too soon, but I now have had 24 hours of flawless
listening to my Radio. No automatic turn offs; no turning on by itself.
All of the odd behavior that I reported in my prior posts has been
eliminated.
How?
The only thing I did was delete any alarms that were programmed
erland;561021 Wrote:
Questions from Erland
Erland:
Ive spent some time observing the behavior of the Radio over the last
several days. The alarm function seems to have stabilized a bit. To
keep it as uncomplicated as possible, Ill focus on the radio turning
on and off by itself in this post.
ciarmer;561565 Wrote:
Radio is connected to MSB.com. Not connected to SBS. SBS is off (as is
the computer which has SBS loaded).
My guess is that this is actually a bug on MSB since I haven't seen a
report of the I think I will turn off with SBS. For some mysterious
reason MySB is
snarlydwarf;561570 Wrote:
VERY good information in that post: have you filed a bug report with
that over on bugs.slimdevices.com?
There are just so many open posts there related to this or similar
issues.
I'm thinking about logging my post, as is, to the trail on bug 16170.
What do you
ciarmer;561565 Wrote:
The following sequence can be duplicated more than 90% of the time.
1.The radio is off (Off screensaver displayed)
2.I turn it on using the power button It has a pause indicator
showing in the lower left hand corner
3.It turns off by itself
ciarmer;561577 Wrote:
There are just so many open posts there related to this or similar
issues.
I'm thinking about logging my post, as is, to the trail on bug 16170.
What do you think?
Ugh, towards the end of the comments it becomes This Problem, but it
sure doesn't start out that way.
ciarmer;561565 Wrote:
...
The following sequence can also be duplicated more than 75% of the
time:
1.Turn the radio on with a preset or turn it on with the power button
and then hit a preset. Radio streams (stream can be either a radio
station, Pandora or Sirius station).
ciarmer;561565 Wrote:
6.At this point, it usually continues to play
7.I turn the radio off
8.Unit turns itself on within a minute (with stop icon in lower left
hand corner)
9.After 30 seconds it goes to the Stop screensaver
10. Unit turns itself off (and stays off)
I
snarlydwarf;561581 Wrote:
Ugh, towards the end of the comments it becomes This Problem, but it
sure doesn't start out that way.
I'd guess 16170 would be the right place to put that, but 16295 looks
close, too.
I posted in both bugs. I think it is a bit of each of them.
Turns on by
toby10;561582 Wrote:
Again, let me know if you want me to try some different settings to
attempt to reproduce.
I was going to ask if you had any alarms enabled but I see that
specifically said you don't use alarms.
I just tried disabling my alarm. No change but interestingly, the alarm
ciarmer;561594 Wrote:
The most interesting thing is now I cannot reproduce the behaviors in
my post. In other words, when I turn on with a present, it stays on.
When I turn it off, it stays off. How frustrating. Are enabled alarms
creating these issues? If so, what a mess. Are the bugs
ciarmer;561594 Wrote:
I just tried disabling my alarm. No change but interestingly, the alarm
icon still appeared on the off screensaver. I then turned on SBS and
switched to it. I disabled the alarm there (I don't have MSB and SBS
synchronized). Only then did the alarm icon disappear.
ciarmer;561565 Wrote:
1.The radio is off (Off screensaver displayed)
2.I turn it on using the power button It has a pause indicator
showing in the lower left hand corner
3.It turns off by itself within about 15 seconds
Do you have a battery pack installed in your Radio ?
erland;561021 Wrote:
Questions from Erland
Erland - thanks so much for taking the time to help with this. The
responses might take a little bit of time. I want to make sure that I
give you accurate responses. Some issues happen only frequently rather
than all the time. Give me a few days.
After numerous complaints to customer support and no relief from the
7.5.1 upgrade, I was told that Logitech was now replacing radios as
they believe that the streaming issue (and others that I have) are
caused by a hardware issue. They mentioned overheating They asked me
to send my radio in for
ciarmer;560842 Wrote:
New radio arrived yesterday. The hardware version is 5. This is the
same hardware version as the previous one. I set up the new radio. It
downloaded firmware 7.5.1. I turned the radio on using a preset. The
streaming stopped within 10 seconds. Same exact problem as I
I kinda suspected you would end up with the same hardware exhibiting the
same issues. :(
As erlend suggests your issues are not a universal problem for all
users, which would indicate not being a hardware problem.
My Radio does not turn itself ON or OFF under any conditions including
selecting
This is in response to Erland and Toby10. Thanks for your posts.
First Id like to clarify that Im not complaining. If I were to
complain, my posts would be a lot longer. My complaints have been
expressed through the appropriate channels customer support. And my
experiences and assistance
ciarmer;560871 Wrote:
This is in response to Erland and Toby10. Thanks for your posts.
Once I received the new radio and set it up, it became apparent that
nothing had changed. My first stop was not to come to the forums. My
first action was to report back to tech support. My second
ciarmer;560871 Wrote:
...
First Id like to clarify that Im not complaining
I sure didn't think you were. :)
Let me know if you want me to try something on my end for comparison.
--
toby10
toby10's
erland;560876 Wrote:
Some questions, just to try to help you, sorry if I'm asking questions
about something you have posted somewhere else where I could have read
it.
Are you playing audio directly on the Controller or is it just used for
controlling the other players ?
I welcome all
ciarmer;557513 Wrote:
First let me say that I love this radio (not as much as my two booms and
my two receivers and my controller, but I love this radio). I have very
bad radio reception on my regular radios, so now I can listen to all my
local stations. I can also listen to podcasts and I
Often when listening to radio, the alarm will stop the radio, but no
alarm is played. When manually pressing play, the radio will continue,
but now at Alarm volume level.
Hardware version is 4
No local server
Wired lan connection
/MF
--
MOFI
CorePrime;558951 Wrote:
We believe it is not a firmware bug that we can fix, but actually a
hardware issue with overheating
How is this possible? The radio didn't automatically shutoff until the
last couple firmware updates.
Exactly. Do they STILL not grasp that these drop-offs didn't
Just wanted to post and say that I am also having the same alarm issue
as others. This is pretty frustrating because I set two alarms in the
morning (one being the Squeezebox) to basically safeguard each other in
case one doesn't go off. Unfortunately, if my other alarm craps out
now, I'll be
KISSman;559062 Wrote:
Some might say that you shouldn't rely on a Squeezebox alarm since it
wasn't specifically made to be an alarm clock, but personally I bought
the Squeezebox partially because of its alarm clock feature and I
expected it to work -- and if it didn't, a backup sound would
ciarmer;558633 Wrote:
I'll be sending it back in the morning. For the record, the hardware
version of the unit being returned is 5.
I'll let you know what the version number of the new one is. And I'll
report back on whether the new unit clears up the issues.
Please let us know if the new
ply3908;558820 Wrote:
Please let us know if the new unit work better.
Mine also hardware version 5 and has the same problems. Updating
firmware from 7.4.2 to 7.5.0 to 7.5.1 not fixing the problems. I feel
the display is warm after turn on for a while. I don't know if this is
the
I sent a message to Logitech Customer Support expressing my displeasure
at the fact that the 7.5.1 firmware updated did not fix the key issues
that many people are having - radio turns off by itself after turn on,
alarm functions do not work properly when using MSB.com and the artwork
not
ciarmer;558533 Wrote:
I sent a message to Logitech Customer Support expressing my displeasure
at the fact that the 7.5.1 firmware updated did not fix the key issues
that many people are having - radio turns off by itself after turn on,
alarm functions do not work properly when using MSB.com
Before you return it, on your Radio go to Settings Advanced
Diagnostics
The second item is Hardware Version.
I'd be curious to know if your replacement is a different version. ;)
--
toby10
toby10's Profile:
toby10;558554 Wrote:
Before you return it, on your Radio go to Settings Advanced
Diagnostics
The second item is Hardware Version.
I'd be curious to know if your replacement is a different version. ;)
I'll be sending it back in the morning. For the record, the hardware
version of the
saurus;558166 Wrote:
...
Pause at power off / resume at power on
This option is only available when running SBS on the computer.
This is not an option when using MySB.com as Jukebox is doing.
--
toby10
I am also a new owner with a few problems / complaints. 1st, my scroll
will stop after a few songs, and will not display the current song or
station info. Even if i change preset stations.
2nd, why is it that when I power the unit on from standby I have to hit
play? Thats stupid if its an
Jukebox;556300 Wrote:
1. The alarm clock screen shows only a very small clock that you cannot
read even if you are only 1m away.
-- This has been mentioned already many times in the forum but it
seems that this is not fixed. Unfortunately, the patch installer seems
not to work any more so
Mnyb;557832 Wrote:
With the risk of sounding totally dim witted...
Have you tried a factory reset of the thing (just note the email used
for your mysb.com account ) .
My experience with the controller (almost same software) beta testing
dozens of version, have taught me that sometimes
ply3908;557830 Wrote:
You are not alone. I have the all the same issues. The problems not
going away from 7.42 to 750 to 7.51. Logitech hired cheap programmers
I guess,
I have the same problem too since firmware 7.5.0
--
NeoET
Indeed some things have changed from 7.5.0 to 7.5.1. E.g. the Radio
doesn't lose its default screensaver/background settings any more all
the time. Also with 7.5.0, in like 6 of 10 cases, the backup alarm came
up either at once or after a few seconds. Since 7.5.1, there are less
backup alarms and
You are not alone. I have the all the same issues. The problems not
going away from 7.42 to 750 to 7.51. Logitech hired cheap programmers
I guess,
ciarmer;557513 Wrote:
First let me say that I love this radio (not as much as my two booms and
my two receivers and my controller, but I love
With the risk of sounding totally dim witted...
Have you tried a factory reset of the thing (just note the email used
for your mysb.com account ) .
My experience with the controller (almost same software) beta testing
dozens of version, have taught me that sometimes even the *working*
version
I never use MySB as I have a vortexbox running 24/7. Radio has been
rock solid and has woken me up each morning without fail. (Fallback
alarm has gone off once in the last 2-3months).
I use a number of plugins and patches to fix issues that have been
raised in the thread. The Patch for the
First let me say that I love this radio (not as much as my two booms and
my two receivers and my controller, but I love this radio). I have very
bad radio reception on my regular radios, so now I can listen to all my
local stations. I can also listen to podcasts and I also am a Sirius
radio
Hi there, just to confirm that I am getting exactly the same problems
with the alarm as Dolph. The alarm comes on for a few seconds and then
turns off.
This makes the radio completely useless for me as the only reason I
purchased it was for the flexible alarm system.
Regards,
Gareth.
2. No autoplay after pressing the power button
I disagree that it should autoplay; I have many other devices that don't resume
when I turn them back on, but do resume if I hit play.
e.g. DVD player, Video Player, Sky+, iPod.
However, I think there's an option (in local SBS) to change the
3. Font size of the clock in the alarm window
For me this is still a bug or lets say false spec because if you cannot
read the clock from 1m away it is useless to display it.
I've said before, but not repeated myself for some time, so here goes again ;-)
Many people have different views on what
Dolph;556146 Wrote:
3. ALARM!! is totally broken after the new firmware.
Just a guess: I am thinking that maybe because the whole world is
downloading a new firmware releases this mysb.com-network is not stable
enough for alarms :( ? So maybe this situation 'fixes' itself after a
couple
Hi,
I am using my squeezebox radio as an alarm clock in my bedroom and I am
experiencing the following issues (connected to MySB server):
1. The alarm clock screen shows only a very small clock that you cannot
read even if you are only 1m away.
-- This has been mentioned already many times in
Jukebox;556300 Wrote:
Hi,
If you listen to a internet radio station and then switch off the radio
(standby mode) and then wake up in the morning (by yourself and not
through an alarm) and you want to listen to the radio again you have to
switch on the SB radio and then hit the play
ciarmer;556306 Wrote:
If you set your presets to different stations/streams, all you need to
do is press a preset in the morning and the radio turns on
automatically and starts to play that station/stream.
Thanks for your reply.
I just checked this and it doesn't work!
After pressing the
Jukebox;556308 Wrote:
Any other solutions?
Try rebooting the radio. You won't lose your presets. Turn the radio
on. Press and hold the power button. It should reboot the next time you
press the power button.
Then try the preset method.
--
ciarmer
I don't use alarms, but my Radio on MySB or SBS ...
- correctly maintains Power state (Off or Standby), does not turn
itself on nor go from Off to Standby by itself.
I wonder if Alarms are causing these odd Power state changes?
- pressing Play or any Preset from Standby state correctly and
Thanks to all for the feedback.
1. Preset does not autoplay
Rebooting did not help. But I played around a little bit more and
stored the preset again.
And now it works! Weired...
2. No autoplay after pressing the power button
This is for me, and my wife :-), still not logic.
If a stream was
Thanks for responding bluegaspode, have been away over the weekend so
havnt been able to comeback with a log until today.
bluegaspode;556279 Wrote:
Out of interest for you point b)
I'd be interested if you can provide logs from the Radio.
If I find more time I might even look into the
is not very pleasant.
1. The device occasionally makes a 3-beep tone, seems totally random to
me. It can happen 2 times within 10 min or not happen for a couple of
hours.
2. It wakes up from sleepmode by itself, often it wakes up 4-5 sec
right after i press the off button.
3. ALARM!! is
I have about the same experiences as Dolph with my Squeezebox Radio
delivered today.
It occasionally makes that 3-beep tone and it sometimes also wakes up
from sleepmode by itself.
What I find most irritating is that the alarm shuts itself off after
few seconds!!!
/Kjell
--
fullkoll
I am using Squeezebox Server and don't use the alarm function, so my
troubles with 7.5.1 are different from yours. But I did have trouble
even using the Squeezebox Server.
Radio would just freeze up and no presets would work. Then the radio
kept prompting me to upgrade to 7.5.0 when I
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