Whirlygig;555865 Wrote:
Hmm. I placed an order for 2 from the US website on 5/16. Still
nothing.
I received notice yesterday that my order had shipped, and the UPS
tracking link is currently active. It says I should have them
tomorrow; they left Memphis, TN at 5 AM this morning.
--
Fluffdaddy;556514 Wrote:
No need for a noob welcome, I been here since Dec 09 and lurking long
before then that.
I don't look at the date, if I know I haven't posted to them before
they reach 5 posts, then I usually put in the Welcome. Sorry that you
took it to mean newbie, its just a
iPhone;556142 Wrote:
Sorry to hear that, BUT this is a Users Forum. Not Customer Service,
Sales, Tech Support, or the Complaint Department, so try contacting
Sales.
Actually this is a USER forum which makes it all of these things. If
you don't want to hear it then don't read it. I'm tired
pfarrell;556174 Wrote:
On 06/19/2010 05:09 PM, diannabill wrote:
What's with these self-appointed Keepers of the Forum who think
they
can criticize everyone who makes some sort of complaint about this
radio? Lighten up guys! Let people complain. It's good for your
stress level.
Personally if I'm deceived buy a company that made future promises about
a product they are hyping with the intent to convince me to buy it, then
I feel like I am ripped off. Doesn't everyone? Shouldn't the matter be
that simple? It doesn't matter if they took my money explicitly for the
Nazgul;556324 Wrote:
. It doesn't matter if they took my money explicitly for the battery
(which they did BTW), they made a promise about the functionality of the
radio with the intent to sway my purchase. When I make that initial
purchase based on that claim and then they don't deliver,
It's about time these Forums had a better moderation policy.
Self-moderation in its current form is blatantly no longer working.
Maybe we should adopt the same approach as that now used for Bug
Confirmation...
Or perhaps we should just have a separate sub-forum for ranting, and a
few more Mods.
Nazgul;556362 Wrote:
See, there's the BS. I've been reading this forum since shortly after
it was put up, maybe longer than you. Your notion of new user and
senior user is an illusion. And just because you have more posts
than me does not mean you are allowed to discredit my opinion or
Phil Leigh;556334 Wrote:
Maybe we should adopt the same approach as that now used for Bug
Confirmation...
Do you really think the new bug model has had a positive impact? If so,
what makes you think that?
--
peterw
http://www.tux.org/~peterw/
Free plugins: 'AllQuiet'
Phil Leigh;556402 Wrote:
1) I have never used the term senior user
2) Where do I discredit YOUR opinion? - show me the bullying of which
you speak. I am merely expressing my opinion - the one I am entitled to,
right? - that perhaps some greater degree of moderation is called for.
3) If you
Placed an order for 2 radio accessory packs on 04/23/10still
nothing.
Love the Radio's but customer service.not to much.
Fluff
--
Fluffdaddy
Fluffdaddy's Profile:
Fluffdaddy;556139 Wrote:
Placed an order for 2 radio accessory packs on 04/23/10still
nothing.
Love the Radio's but customer service.not to much.
Fluff
Hello and Welcome to the Forum.
Sorry to hear that, BUT this is a Users Forum. Not Customer Service,
Sales, Tech
iPhone;556142 Wrote:
Sorry to hear that, BUT this is a Users Forum. Not Customer Service,
Sales, Tech Support, or the Complaint Department, so try contacting
Sales.
What's with these self-appointed Keepers of the Forum who think they
can criticize everyone who makes some sort of complaint
On 06/19/2010 05:09 PM, diannabill wrote:
What's with these self-appointed Keepers of the Forum who think they
can criticize everyone who makes some sort of complaint about this
radio? Lighten up guys! Let people complain. It's good for your
stress level. This may not be a Logitech
Thrilled to friggin death!
--
diannabill
diannabill's Profile: http://forums.slimdevices.com/member.php?userid=38082
View this thread: http://forums.slimdevices.com/showthread.php?t=77459
I'd just like to say thanks. After reading this thread I decided to
ignore the fact that the Logitech web site says out of stock and
ordered my battery pack anyway. It turned up a week later (nl - uk).
It's reet grand being able to take the radio out into the garden and
listen to my own music
Thanks - ordered one today even though it shows out of stock so let's
see how long it takes for delivery. I used this coupon for 15% off
which almost gives free delivery:
HVTC15NU
- Simon.
--
brookheather
Hmm. I placed an order for 2 from the US website on 5/16. Still
nothing.
--
Whirlygig
Whirlygig's Profile: http://forums.slimdevices.com/member.php?userid=38791
View this thread:
I think EU has stock, US does not. :(
--
toby10
toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553
View this thread: http://forums.slimdevices.com/showthread.php?t=77459
youngml2009;552220 Wrote:
Looks like battery is sold out again on the U.S. Logitech website.
The site now shows in stock. Hopefully, backorders will be filled
first.
wayne
--
wayneBR
wayneBR's Profile:
wayneBR;552391 Wrote:
The site now shows in stock. Hopefully, backorders will be filled
first.
wayne
Not on the US site..
--
FredFredrickson
Get your news and stock updates right here: 'Squeezebox Updates'
(http://sb.cnhpa.com)!
Join our 'mailing list' (http://sb.cnhpa.com/?page_id=27)
notwired;548990 Wrote:
Please, I beg to differ on this. I've never once purchased an Apple
product that didn't do what it said it was going to do. These Logitech
radio issues are mind boggling. Let me sell you a nice shiny radio...
you can't listen to anything on it but it makes the PERFECT
havoc1;549648 Wrote:
You got one off the UK site? It's been saying out of stock for weeks. I
have just ordered and will wait without bated breath for it to turn up
some day.
That website really sucks doesn't it? I love the way it doesn't tell
you it's out of stock til you try to order it.
You got one off the UK site? It's been saying out of stock for weeks. I
have just ordered and will wait without bated breath for it to turn up
some day.
That website really sucks doesn't it? I love the way it doesn't tell
you it's out of stock til you try to order it. And WTF is that
horizontal
snarlydwarf;548739 Wrote:
You do realize that Mickey is not the CEO of Logitech, right, and he
can't force other divisions within Logitech to stock things.
The best he can do is talk to Logitech Canada Sales and Marketing and
say, Guys, you realize we're selling these batteries faster than
notwired;548879 Wrote:
If Logitech doesn't want our money for a battery pack then I say they
can't have our money for ANY of their devices.
This sure is easier said than done. Logitech has NEVER been any good
as post sale support issues. I get mad and yet I still continue to buy
their
zimmer62;548935 Wrote:
Logitech makes great products that work well for a few days ;) Then they
make you buy new products... sounds a lot like Apple.
Please, I beg to differ on this. I've never once purchased an Apple
product that didn't do what it said it was going to do. These Logitech
MickeyG;548607 Wrote:
The battery is currently only available in the United States, EU
countries, and Switzerland. I can't promise making it available in
Canada, but I'll do what I can to help our disappointed customers
there.
Mickey
Here's a suggestion: how about letting Canadians
FWIW, my radios and boombox work great. Batteries shipped yesterday for
me. Yay! Also, just installed Squeeze Commander on my droid and I'm
perfectly stoked!
Sean
--
slally
slally's Profile:
Im not really interested in the battery pack at all, however I do feel
like pointing out that if there EVER was a time when they should have
known way ahead of time that they needed batteries in stock, its the
spring and summer following the release of the Radio, when weather is
nice and people
joshuar;542527 Wrote:
Dudes, got Thursday a Mail from Emea Support that the Accessory Pack
shall be in Stock middle of May.
Theses Packs will be distributed by the central Storage in Holland.
Spot on Josh. I received a dispatch email yesterday and its currently
winging its way across
cparker;548545 Wrote:
currently winging its way across Europe
I envy you. Here in Canada, no battery pack available and
the logitech webpage still says available in March 2010.
What the is wrong with logitech?
--
albright
Here's an update on the battery situation for Squeezebox Radios
It's been a bit of work to get them available. But as of today, almost
all batteries on backorder are being shipped this week from our
warehouses in the US and Europe. I apologize for the delay, especially
to those who ordered
This really is a joke. I honestly would have never bought the radio if I
would have known I was going to have to wait this long on the battery
pack. Combine that with buggy software updates, and you have a product
I wouldn't recommend to anyone.
--
jjd_87
My battery pack arrived yesterday and I'm now happy. Although it will
probably be a long time before I give logitech anymore of my money, as
$60 for a battery, even one in such a high demand just seems greedy.
--
devinjc
I C A L L H O R S E S H * T
Greetings from Canada. So glad I bought my Radio in January so I could
get my battery in February as the Logitech website stated. My it sounds
just lovely on the patio. Funny, it sounds the same as all my other
patio bricks.
As you might guess, we'll have
newy;548737 Wrote:
I can't promise making it available in Canada, but I'll do what I can
to help our disappointed customers there. Ummm, for a start, how
about making the battery available here? That would help.
Ridiculous.
You do realize that Mickey is not the CEO of Logitech, right,
Yes, maybe calling horsesh*t is going too far, but not by much. The SB
Radio should never have been released. Very frustrated w/ it and
hearing nonsense like that just makes it worse.
How about this:
I live in Canada. Tell me when I'll be able to get the battery for my
Squeezebox Radio.
Dudes, got Thursday a Mail from Emea Support that the Accessory Pack
shall be in Stock middle of May.
Theses Packs will be distributed by the central Storage in Holland.
BTW whenever i´ll get this Pack in my Hands, I´ll open the Shrinkhose
and have a glance into this Pack... I Want to know how
I just received a Logitech wants your honest opinion emails. I filled
in the survey and complained about the lack of the battery and offical
news on its availability. Probably wont make any difference but I've
been waiting weeks now :(
For interest at the end of the survey it gave these
update the website
LOL - I'm not the web maintainer for logitech canada;
Of course, I've tried to contact logitech canada about
this. The official response was that they have no
information about the battery pack at all.
--
albright
albright;541467 Wrote:
May 14th eh?
The Canadian webpage still says available in March
Anyone from logitech listening?
No ... didn't think so.
March is probably correct, 2011 ;=} Just kidding, as I couldn't resist.
--
iPhone
*iPhone*
Media Room:
Transporter, VTL TL-6.5
For what it's worth, a Logitech CSR told me today that the battery
accessory pack would be available in the U.S. the first or second week
of May. She said that she received that information from her
supervisor. Let's hope.
--
youngml2009
Mickey,
Similar to your recent comments on availability of Receivers and
Touches, can you comment on this pack? On order for two weeks (order
in process), with no clear statement of availability anywhere in the
distribution channel.
--
mbonsack
Hello,
I am in France, battery ordered on logitech website 3 weeks ago
I don't know when I will receive my battery pack and more surprising no
date available from Logitech customer service
I can eventually accept a delay but I would like to know it.
Mr and Mrs Logitech, please advise !
I ordered on the 9th April and got Shipment confirmation on the 22nd
April. UPS tracking indicates the package originated in the Netherlands
which suggests they have a central distribution centre for Europe in
NL.
Looking forward for true portability!
--
scoob101
ldmmlongs;539154 Wrote:
Now you stated Was your credit card charged and you never received
what you paid for? I highly doubt it. - Obviously you are clueless
because they do place a Hold on whatever card you supply. AND if you
use a Debit card, many times the issuing company will process
I ordered in 2010/4/21, the system showed Order Cancelled by System
immediately. It's really a frustrating shopping experience.
--
chingfa
chingfa's Profile: http://forums.slimdevices.com/member.php?userid=33729
View this
Has anyone in here tried one of those DIY kits (battery packs) that pop
up, when i google for the acessory pack???
--
Hildebrandt
Hildebrandt's Profile: http://forums.slimdevices.com/member.php?userid=20980
View this
iPhone;537697 Wrote:
Just exactly how were you 'scammed'? Was your credit card charged and
you never received what you paid for? I highly doubt it. The battery
pack is out of stock. If you pre-ordered one or were allowed to order
even while out of stock, when the batteries are available, it
FYI I ordered by accessory pack on Feb. 25 and it was shipped on April 7
from Tennessee, and arrived in Vermont on April 12.
--
mpower9
mpower9's Profile: http://forums.slimdevices.com/member.php?userid=33930
View this
I'm well and truly confused.
Is the battery pack available in the U.S., or not?
Amazon doesn't show it, but Logitech's site does, with a release date
of April 12.
tks,
s.
--
satkinsn
satkinsn's Profile:
Jakearama;537820 Wrote:
Please re-read my posts.
What I'm saying, and what I've written, is that my credit card was
charged for a Squeezebox Radio, which I received, but which was
advertised to have the ability to utilize a portable battery pack
So does your Radio differ from everyone
And a tech company can't update their website why??
Creative editing with my quote, you left out my point, which is
ability to utilize a portable battery pack that was advertised to be
available in March 2010. The advertised and not updated availability
date is my entire concern here.
Whether
True about the date, they should have never mentioned a date because
some people tend to hold you liable for mentioning any type of date.
They should just do what other companies do and not mention anything
other than you will get it when it arrives at your front door.
So would you have been
m1abrams;537967 Wrote:
So would you have been happier if they just said something like Will be
available in the future?
Yes, of course and this would have been truthful and accurate
advertising and I would not have had any advertised date on which to
base an expectation of availability.
Perhaps it really is going to be available in Canada after all. My
accessory pack came bi-lingual, English and French. If it were only
going to be available in the U.S., the other language would have been
Spanish. If it were continental packaging, I think it would have had
more than two
mpower9;538278 Wrote:
So, Jakearama, take this as an omen that it will finally make its way
to Canada, probably after they fill all the U.S. backorders.
You are probably right. Alas, I ran out of patience and ordered today
via a colleague in the U.S..
I figured: best to have pre-ordered and
just to complete the answer to my own question
http://cms.diodenring.de/de/electronic/microcontroller/92-squeezebox
figure it out. well, this discription is in german but google did a
good job.
Josh
--
joshuar
Jakearama;537463 Wrote:
What about in Canada, where the Canadian Logitech website states:
Additional options sold separately (available March 2010)
Rechargeable battery pack
It's now late April and there are no signs of the battery pack and
Canadians are not permitted to order (or in
ldmmlongs;536215 Wrote:
After reading MickeyG's post from the 2nd of March then calling today
to inquire about the status of my order for a Squeezebox Radio
Accessory Pack I am starting to feel like I have been scammed.
MickeyG's post said I can promise to do what I can to make them
About Canada - there has never been even one announcement on
the Canadian website that the batteries are out of stock - not one.
It still says the battery pack will be available in March 2010.
That *is* a kind of scam - false claims and zero concern for
informing the customer about what is
pfarrell;537807 Wrote:
And unless something happened that you have not
stated, no one took your money.
They turned me into a newt!
--
snarlydwarf
snarlydwarf's Profile:
snarlydwarf wrote:
pfarrell;537807 Wrote:
And unless something happened that you have not
stated, no one took your money.
They turned me into a newt!
Yeah, but neither Visa nor MasterCard care of someone does that to you.
--
Pat Farrell
http://www.pfarrell.com/
pfarrell;537814 Wrote:
Yeah, but neither Visa nor MasterCard care of someone does that to
you.
Drat, should have used American Express.
--
snarlydwarf
snarlydwarf's Profile:
pfarrell;537814 Wrote:
Yeah, but neither Visa nor MasterCard care of someone does that to
you.
Drat, should have used American Express.
--
snarlydwarf
snarlydwarf's Profile:
Please re-read my posts.
What I'm saying, and what I've written, is that my credit card was
charged for a Squeezebox Radio, which I received, but which was
advertised to have the ability to utilize a portable battery pack that
was advertised to be available in March 2010. I have not yet paid for
Jakearama wrote:
Please re-read my posts.
Look, no one is going to go back and read all your posts in the thread.
Sorry, its not going to happen.
What I'm saying, and what I've written, is that my credit card was
charged for a Squeezebox Radio, which I received, but which was
advertised to
Pat,
I don't expect anything. Just sharing my opinion/experience with other
customers and was prompted to do so when I saw at least one other
Canadian asking about the status of the battery pack in Canada.
Thanks for the feedback and I really do wish I could purchase the
battery pack soon.
Why are you so invested in defending the indefensible practices
of Logitech Canada???
Please contact Logitech Canada directly. If it's not available in your country,
then because they decided it wasn't worth it. No discussion here will have them
change their opinion, as they won't read it.
ldmmlongs;536307 Wrote:
Yes I have. No as long ago as your February order (which is almost
unbelieveable for a major corporation like Logitech). I have read some
other threads about this since my post it's almost like a 'mom pop'
company. No stock, no estimated dates, no idea of when might
After reading MickeyG's post from the 2nd of March then calling today
to inquire about the status of my order for a Squeezebox Radio
Accessory Pack I am starting to feel like I have been scammed.
MickeyG's post said I can promise to do what I can to make them
available as soon as possible on
Yes I have. No as long ago as your February order (which is almost
unbelieveable for a major corporation like Logitech). I have read some
other threads about this since my post it's almost like a 'mom pop'
company. No stock, no estimated dates, no idea of when might be a
possibility.
The
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