Re: [WISPA] Ubiquiti M5 Powerbridge

2013-07-12 Thread heith petersen
I have heard of these enclosures making a rocket into a PB. Anyone have a part number? thanks heith -Original Message- From: Mike Hammett Sent: Thursday, July 11, 2013 9:13 PM To: WISPA General List Subject: Re: [WISPA] Ubiquiti M5 Powerbridge Get a pair of Rockets and put them into a

[WISPA] shielded rj45 ends

2013-07-23 Thread heith petersen
I was curious what shielded ends members are using. I typically use the cable that Cayman wireless sells, definitely not tough cable. I prefer the UBNT tough ends as I have no issues with them, however some of my techs dread them. I have purchased some other ends in the past but at a high premiu

Re: [WISPA] KP Performance has our seal of approval

2013-08-06 Thread heith petersen
just standard unbt panel with rocket, however we have a few APs running KP antennas and they seem real solid From: Clay Stewart Sent: Tuesday, August 06, 2013 8:27 AM To: Heith Petersen ; WISPA General List Subject: Re: [WISPA] KP Performance has our seal of approval Sorry, replaced keyboard

[WISPA] customer policy

2013-09-13 Thread heith petersen
Morning. Can anyone recommend a firm that we can contract with to build a customer policy? I have perused the policies of a hand full of WISPA members. I like a lot of them, however I want some things customized to our needs, but I want to make sure that we are doing things legally. I would appr

[WISPA] Shielded Cable for Installation

2013-09-17 Thread Heith Petersen
Probably beating a dead horse here. We are definitely looking at using more or all shielded cable at residential installs. Currently we are hooked on the tower cable that we use, but was curious as to what others were using for something easier to work with thanks heith

Re: [WISPA] Shielded Cable for Installation

2013-09-17 Thread heith petersen
937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Sep 17, 2013 at 11:40 AM, Heith Petersen wrote: Probably beating a dead horse here. We are definitely looking at using more or all shielded cable at residential installs. Currently we are hooked on the to

Re: [WISPA] Shielded Cable for Installation

2013-09-17 Thread heith petersen
r "level 2" toughcable, that's an old, discontinued product and is completely different than the "pro" or "carrier" versions. On 9/17/2013 1:23 PM, heith petersen wrote: I have to catch up on this stuff. We have been cussing the tough cable for months but now t

Re: [WISPA] Fw: Linksys WRTU54G-TM

2013-09-25 Thread heith petersen
tions, Inc. 575 585 0027 On 09/24/2013 08:37 PM, heith petersen wrote: I have 24 of the Cisco Linksys WRTU54G-TM routers. Some vendor sent them to me when I placed a large order of a different kind of router. If anyone has any use for them I would send them to you at shipping cost. I be

[WISPA] packaging suggestions

2013-09-25 Thread heith petersen
I just got off the phone with a customer. I made some adjustments to his SM the other day to make netflix work. He called back today to tell me it works good but his direct tv showtime package is OK but not great. I kind of wanted to ask him what the hell gives dish net the right to sell you a s

Re: [WISPA] packaging suggestions

2013-09-25 Thread heith petersen
e did, see attached. From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of heith petersen Sent: Wednesday, September 25, 2013 12:00 PM To: WISPA General List Subject: [WISPA] packaging suggestions I just got off the phone with a customer. I made some adjustments

Re: [WISPA] packaging suggestions

2013-09-25 Thread heith petersen
] packaging suggestions On 9/25/2013 1:00 PM, heith petersen wrote: I just got off the phone with a customer. I made some adjustments to his SM the other day to make netflix work. He called back today to tell me it works good but his direct tv showtime package is OK but not great. I kind of wanted

Re: [WISPA] Fw: Linksys WRTU54G-TM

2013-09-25 Thread heith petersen
send me your address. I could either take your fedex or send over a paypal for the actual shipping after I send it. no worries here thanks heith From: heith petersen Sent: Wednesday, September 25, 2013 9:49 AM To: WISPA General List Subject: Re: [WISPA] Fw: Linksys WRTU54G-TM I can set aside

Re: [WISPA] packaging suggestions

2013-09-27 Thread heith petersen
ies caused a 55% shift in a once-thought untouchable market. Joe From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Fred Goldstein Sent: Wednesday, September 25, 2013 5:55 PM To: wireless@wispa.org Subject: Re: [WISPA] packaging suggestions On 9/25/2

[WISPA] ARIN numbers

2013-10-03 Thread heith petersen
Kind of late in the game for this question, but has anyone been able to successfully acquire IP space from ARIN? I have read that they have 1 full/8 & 3/4 of another /8. We have always received our IPs from our upstream provider, and where I live there are not a lot of other choices for provider

Re: [WISPA] ARIN numbers

2013-10-03 Thread heith petersen
Hammett Intelligent Computing Solutions http://www.ics-il.com From: "heith petersen" To: "WISPA General List" Sent: Thursday, October 3, 2013 11:37:21 AM Subject: [WISPA] ARIN numbers Kind of late

Re: [WISPA] ARIN numbers

2013-10-03 Thread heith petersen
be multihomed. If you are not multihomed you don't need ARIN and should be getting the IP space from your upstream provider. On Thu, Oct 3, 2013 at 12:21 PM, heith petersen wrote: Well, I have several pops but from the same provider. I have a /20. All are allocated to routers, likely

Re: [WISPA] ARIN numbers

2013-10-03 Thread heith petersen
sheet with utilization of the two /24s. Took 4 days to get an AS# and 15 days to get my /22 from beginning to end. Not sure what it would be like going for single homed, but I would think it would be just as painless you just have to justify the need for a /20 instead. On 10/03/2013 11:37

Re: [WISPA] ARIN numbers

2013-10-03 Thread heith petersen
know it is technically possible. On 10/03/2013 02:33 PM, heith petersen wrote: Sam, I have always wondered where your upstream came from. I might be close to one of your providers. If multihomed truly needed to be required, you think I would need to be at all of our POPs with our curren

[WISPA] tablet customer sign off thing

2013-10-22 Thread heith petersen
I forgot to ask in Vegas last week. We have a new customer policy being built. We will be enforcing it on new customers. It will be on our website. I do, however, want customers to sign not just review something but I don’t want to have paper. I see there are some doc or proposal aps for Ipad an

[WISPA] OT High School Football & Internet

2013-11-15 Thread heith petersen
Our high school football team has made it to the championships for the first time in 25 years. And PBS is so kind to stream the live coverage to the rest of our “ghost town” or the few who stayed at home. The situation is so big that they called off school today for the district so everyone coul

Re: [WISPA] Dielectric Grease

2013-11-15 Thread heith petersen
Yeah, we use it on RJs and definitely on RF connectors. I believe a few years ago I read a Motorola Manual that recommended using it on the RJs as well for the Canopy product line From: ~NGL~ Sent: Friday, November 15, 2013 12:48 PM To: WISPA General List Subject: [WISPA] Dielectric Grease An

[WISPA] New Xbox1 Constant Stream or Update

2013-11-29 Thread heith petersen
I was working with a customer last Wednesday who was complaining about speeds. He is in an area that I am only able to offer 3 down & 1.5 up. Anyways when I pulled his connection he was streaming the full 3 meg. I had him power off the XBox and it flat lined. Then he plugged it back in and witho

Re: [WISPA] New Xbox1 Constant Stream or Update

2013-11-29 Thread heith petersen
this. Was it the new Xbox One? On 11/29/2013 9:37 AM, heith petersen wrote: I was working with a customer last Wednesday who was complaining about speeds. He is in an area that I am only able to offer 3 down & 1.5 up. Anyways when I pulled his connection he was streaming the full 3 me

[WISPA] tower climbers/workers comp insurance

2013-12-11 Thread heith petersen
I had an incident almost a year ago where a tech hurt his back on a water tower wiring in new service. Now the insurance company is starting to raise some questions. If they drop me or prohibit us from doing tower work, where do others go for this coverage? I am assuming its expensive. I want to

[WISPA] looking to purchasing bandwidth

2013-12-23 Thread heith petersen
I was looking to see if anyone could provide me with an alternate or additional bandwidth option in South Dakota, preferably central South Dakota. We currently use the areas cable company, which is great, but I don’t believe they are real competitive nationwide. I don’t believe any real major ca

[WISPA] decoy tower

2013-12-30 Thread heith petersen
Curious is anyone has deployed a decoy tower, palm tree looking, with decent success and who is a good distributor/manufacturer. I have never seen one in person and we have a situation where we don’t really need one but would likely look a lot better than a traditional tower thanks heith___

Re: [WISPA] decoy tower

2013-12-30 Thread heith petersen
n 12/30/2013 6:18 PM, heith petersen wrote: Curious is anyone has deployed a decoy tower, palm tree looking, with decent success and who is a good distributor/manufacturer. I have never seen one in person and we have a situation where we don’t really need one but would likely look a lot bette

[WISPA] Internet Packages regarding geography

2013-12-30 Thread heith petersen
We are getting to the point in a lot of our markets that we need to offer different speed packages. Issue being some markets, being 900 or slightly sub-par infrastructure, we wouldn’t be able to promote these packages across the board. Was curious if others are offering packages to different are

Re: [WISPA] Internet Packages regarding geography

2013-12-31 Thread heith petersen
General List Cc: WISPA General List Subject: Re: [WISPA] Internet Packages regarding geography What we have done is offer the same packages across the board. If you can't get at least the package you want we don't install you. On Dec 30, 2013, at 21:11, "heith petersen" wrote:

Re: [WISPA] decoy tower

2013-12-31 Thread heith petersen
Yes, it would. I am thinking a little farther south my friend LOL From: Sam Tetherow Sent: Tuesday, December 31, 2013 1:03 PM To: WISPA General List Subject: Re: [WISPA] decoy tower I would think a palm tree would look more out of place in SD than a tower :) On 12/30/2013 05:18 PM, heith

[WISPA] Cambium 450 Slow Interface

2014-01-02 Thread heith petersen
Since last week I have been struggling with a 450 AP, our first one. I don’t appear to be losing any performance, but the interface is struggling, taking almost 30 seconds to show the page after switching tabs. I am pumping 20 megs easily to 6 subs, 3 that are disabled. I was told by a vendor th

Re: [WISPA] Cambium 450 Slow Interface

2014-01-02 Thread heith petersen
Will do From: Eric Muehleisen Sent: Thursday, January 02, 2014 9:48 PM To: WISPA General List Subject: Re: [WISPA] Cambium 450 Slow Interface Run wireshark while on the GUI and see if anything interesting shows up On Thursday, January 2, 2014, heith petersen wrote: Since last week I have

Re: [WISPA] Cambium 450 Slow Interface

2014-01-02 Thread heith petersen
s are working fine.. Are your AP's @ SM's on different SUBNETS or VLAN's? — Sent from Mailbox for iPhone On Thu, Jan 2, 2014 at 10:48 PM, Eric Muehleisen wrote: Run wireshark while on the GUI and see if anything interesting shows up On Thursday, January 2, 2014, heith peterse

Re: [WISPA] Cambium 450 Slow Interface

2014-01-02 Thread heith petersen
u, Jan 2, 2014 at 10:48 PM, Eric Muehleisen wrote: Run wireshark while on the GUI and see if anything interesting shows up On Thursday, January 2, 2014, heith petersen wrote: Since last week I have been struggling with a 450 AP, our first one. I don’t appear to be losing any

Re: [WISPA] Getting nasty out there

2014-01-06 Thread heith petersen
Ditto. Looks like a office/shop clean up day today. Most of the state shut down the schools, our city has an optional day today, but with no snow and decent roads no day off for my kids. -Original Message- From: Blair Davis Sent: Sunday, January 05, 2014 6:37 PM To: WISPA General List S

Re: [WISPA] Fw: Antenna Array Suggestions

2014-01-06 Thread heith petersen
detail... stats such as signal/NF/CCQ etc... would be good. That is an unshielded 900 and can be taken down or hurt fairly easily. Shielding on the 900 is almost a must. There are also other possible solutions for reducing windload for that 900 as well. On Mon, Jan 6, 2014 at 9:08 PM, heith

[WISPA] possible frozen antenna

2014-01-07 Thread heith petersen
http://www.l-com.com/wireless-antenna-24-ghz-15-dbi-omnidirectional-antenna-n-female-connector I have attached a link for an antenna we commonly use on our Canopy PMP100 2.4 Omnis. I have an issue with an AP where everyone has decent signal but throughput is suffering (decent down capacity, crap

Re: [WISPA] possible frozen antenna

2014-01-07 Thread heith petersen
was a bear determining which sub it was. From: heith petersen Sent: Tuesday, January 07, 2014 9:57 AM To: WISPA General List Subject: [WISPA] possible frozen antenna http://www.l-com.com/wireless-antenna-24-ghz-15-dbi-omnidirectional-antenna-n-female-connector I have attached a link for an

[WISPA] IPhone email issues

2014-01-13 Thread Heith Petersen
Just curious if others have been having the same issues with IPhone over the last few weeks. I think I have seen it in the past, but for the last 3 weeks I have been getting calls, I think due to a recent update, of users having email issues with their Iphones. When we walk the customer through

Re: [WISPA] IPhone email issues

2014-01-13 Thread heith petersen
AM To: Heith Petersen ; WISPA General List Subject: Re: [WISPA] IPhone email issues Who uses POP? :-p - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com From: "Heith Petersen

[WISPA] New to exisiting customer plans

2014-01-20 Thread heith petersen
Just kind of touching up on a thread I had a few weeks back. We are looking into offering packages for different speeds. One question I had is for our 900 MHz customers and maybe outer edge customers, would it be prudent to drop their current price a little considering at this time I wouldn’t be

[WISPA] remote employees

2014-01-22 Thread heith petersen
I have a tech who does real light field work, who mostly works at a desk in my office. He usually handles the customer BS, like phone tech support above what we let our held desk handle, as well as radio configuration and updates and support to my field techs. Due to recent personal issues he is

[WISPA] outdoor shielded cable for installs in a box

2014-01-22 Thread heith petersen
Just looking for what others are using for boxed cable shielded that simple or easy for customer installs. We use a certain cable now, buts on rolls, which is ideal for towers, but a pain in the ass for installs. I heard UBNT stuff is better, but the partners are upset from the BS from earlier g

Re: [WISPA] outdoor shielded cable for installs in a box

2014-01-23 Thread heith petersen
ynolds :: Chief Information Officer :: SPITwSPOTS :: Ubiquiti Certified AirMax Trainer :: On 01/22/2014 04:30 PM, heith petersen wrote: Just looking for what others are using for boxed cable shielded that simple or easy for customer installs. We use a certain cable now, buts on rolls, whi

Re: [WISPA] outdoor shielded cable for installs in a box

2014-01-23 Thread heith petersen
Fair enough From: Scott Reed Sent: Thursday, January 23, 2014 8:10 AM To: WISPA General List Subject: Re: [WISPA] outdoor shielded cable for installs in a box We do not use UBNT, so I can not help you with that. On 1/23/2014 9:02 AM, heith petersen wrote: Are you using the unshielded for

Re: [WISPA] outdoor shielded cable for installs in a box

2014-01-28 Thread heith petersen
ainer :: On 01/22/2014 04:30 PM, heith petersen wrote: Just looking for what others are using for boxed cable shielded that simple or easy for customer installs. We use a certain cable now, buts on rolls, which is ideal for towers, but a pain in the ass for installs

[WISPA] youtube down

2014-02-07 Thread heith petersen
I had a customer call in yesterday saying he couldn’t get onto Youtube. He tried his phone and it came up. While he was dinking around with his antivirus he had a search bar show up on top ( I cant remember what he said). He was going to have Geek Squad dial into it and fix it up. I had a call f

Re: [WISPA] youtube down

2014-02-07 Thread heith petersen
for iPhone On Fri, Feb 7, 2014 at 5:54 PM, heith petersen wrote: I had a customer call in yesterday saying he couldn’t get onto Youtube. He tried his phone and it came up. While he was dinking around with his antivirus he had a search bar show up on top ( I cant remember what he said). He

Re: [WISPA] youtube down

2014-02-07 Thread heith petersen
: WISPA General List Subject: Re: [WISPA] youtube down Have them run malwarebytes — Sent from Mailbox for iPhone On Fri, Feb 7, 2014 at 5:54 PM, heith petersen wrote: I had a customer call in yesterday saying he couldn’t get onto Youtube. He tried his phone and it came up. While he was

Re: [WISPA] youtube down

2014-02-09 Thread heith petersen
? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com From: "heith petersen" To: "WISPA General List" Sent: Friday, February 7, 2014 4:54:13 PM Subject: [WISPA] youtube dow

[WISPA] OT computer issue

2014-02-21 Thread Heith Petersen
I have a long standing customer that recently bought a PC from best buy. He kept telling me he would lose signal from his Air Router. So he came to my office and I set him up with a Pico station. Worked good at first then failure. So I talked with him at night. His PC couldn’t see the Pico 10 fo

Re: [WISPA] OT computer issue

2014-02-21 Thread heith petersen
yeah, we will get him one if need be. I have not had that issue before, just thought it was funny to fix it with a hair dryer From: Josh Luthman Sent: Friday, February 21, 2014 1:05 PM To: WISPA General List Cc: Heith Petersen Subject: Re: [WISPA] OT computer issue "Geek Squad said"

Re: [WISPA] Fw: FW:

2014-02-23 Thread heith petersen
: [WISPA] Fw: FW: Looks like a 4G cantenna to me. What's the confusion? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Feb 23, 2014 at 7:43 PM, heith petersen wrote: I had a customer cancel our service a few weeks ago in a to

Re: [WISPA] Fw: FW:

2014-02-23 Thread heith petersen
ering. Hope she enjoys her metered service. -forrest On Sun, Feb 23, 2014 at 5:43 PM, heith petersen wrote: I had a customer cancel our service a few weeks ago in a town an hour away from me. My billing lady got the impression that she was going to use her 4G service. She lives out of town a

Re: [WISPA] Fw: FW:

2014-02-23 Thread heith petersen
Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Feb 23, 2014 at 8:09 PM, heith petersen wrote: Looks like a friggin dryer vent to me. I have not seen this before, that’s my confusion. Its alien to me. Usually I have smarter customers that ask me how much data they ar

Re: [WISPA] Fw: FW:

2014-02-23 Thread heith petersen
pricing between tiers ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: "heith petersen" To: "WISPA General List" Subject: [WISPA] Fw: FW: Date: Sun, Feb 23, 2014 7:09 PM Looks like a friggin dryer vent to me. I have not seen this before,

[WISPA] remote employee

2014-03-05 Thread heith petersen
So, we finally got our former local tech set up at his office at his new home 3 hours away. He has tunnel access into our net, access to billing and his VoIP phone tied to our switch to make and receive calls on our local lines, just like he did when he sat 10 feet from me. So next is to fine tu

Re: [WISPA] remote employee

2014-03-05 Thread heith petersen
Didn’t think I would get into so much trouble, I just want to get as much work out of the guy and pay the least amount as possible. JK. From: heith petersen Sent: Wednesday, March 05, 2014 12:39 PM To: WISPA General List Subject: [WISPA] remote employee So, we finally got our former local

[WISPA] finally usage polling

2014-03-05 Thread heith petersen
So, since we finally fired up authentication, I have more toys to play with. I have a rancher, whose spoiled kid sent me an email telling me how crappy my service was, complain again about how slow his speeds are. I pulled up his usage from last month, which we currently do not cap, and he used

Re: [WISPA] Anyone use these?

2014-03-11 Thread heith petersen
use these? Didja check Solid Signal? On Mar 11, 2014, at 9:52 AM, heith petersen wrote: My guys have been using the piss out of these for the last few years. Creates a real stable mount to and adjusts real nicely to the pitch of your standard fascia. Anyways this company, GEM, has

Re: [WISPA] Anyone use these?

2014-03-11 Thread heith petersen
20 Only $12.99 each From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of heith petersen Sent: Tuesday, March 11, 2014 1:09 PM To: WISPA General List Subject: Re: [WISPA] Anyone use

Re: [WISPA] Anyone use these?

2014-03-11 Thread heith petersen
http://skywalker.com/Products/Aska-AMT-2-DBS-Dish-GableEve-Mount__ASK1012.aspx From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of heith petersen Sent: Tuesday, March 11, 2014 2:09 PM To: WISPA General List Subject: Re: [WISPA] Anyone use these? Awesome! I t

Re: [WISPA] Do i have enough separation

2014-03-14 Thread heith petersen
t you are doing what frequencies are these devices? Matt Hoppes Director of Information Technology Indigo Wireless +1 (570) 723-7312 On 3/14/14, 3:11 PM, heith petersen wrote: > So I had my new tech go on this grain leg to troubleshoot a poor through > put situation. Then he told me what

Re: [WISPA] Do i have enough separation

2014-03-14 Thread heith petersen
7-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Mar 14, 2014 at 3:46 PM, heith petersen wrote: Its all M5. I was being sarcastic, but for Luthman's sake I don’t know the font for sarcasm. -Original Message- From: Matt Hoppe

Re: [WISPA] Do i have enough separation

2014-03-17 Thread heith petersen
x27;t sure if you were immediately assuming that install would never work. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Mar 14, 2014 at 3:46 PM, heith petersen wrote: Its all M5. I was being sarcastic, but for Luth