RE: [LegacyUG] error 91 possible solution

[Jack Earnshaw]

I'm still getting the Error 91, but not permanently. The error is "error
reading individual ...". Usually I can complete the backup by restarting
Legacy and then immediately doing the backup.

 

Yesterday, though, I entered Legacy and went to the Pedigree tab to do the
backup - and got the error. This morning I also got the error, from the
Legacy Home tab.

 

I do have Office 2007 on a Vista machine. But I think the problem for me
started when I still had XP and Office 2000

 

Jack

 

From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Terri Brown
Sent: 26 March 2009 01:44
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] error 91 possible solution

 

I have Office XP/2002 and get Error 91. But only with 1 file. My error 91
seems to somehow be connected to the Family tab view and families. Try doing
a backup on exiting the program or from any tab EXCEPT the Family tab and
you should be error-free.

Also, I discovered there is more than one Error 91 message. I had been
getting 2 different Error 91 messages. Fixed one. Reported my observations
on the other to both support and the LUG a week or so ago.

 

Terri

 

  _  

From: Ron Taylor 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, March 25, 2009 6:29:53 PM
Subject: [LegacyUG] error 91 possible solution


Usually, I work on my Legacy database on my old HP laptop which is running
XP Pro SP3 and has an old Microsoft Office 2000 on it.  I have not had any
major problems with it and it does backup without error 91.

Last week, I needed to merge several large files from relatives with
intellishare so I put all of them on my desktop (faster computer) to do the
merge.  It also is running XP Pro SP3 and has Microsoft Office 2003 on it.
Again, it worked well and no error 91 on backup.

Then, I was using a new laptop with XP Pro SP3 and has a new Microsoft
Office 2007 on it.  Every time I try to do a backup...even the
"Sample.fdb"...error 91.

Is it possible that the new Office 2007 has introduced something which is
causing the backup to fail?  That is the only obvious difference.  When
Microsoft released Office 2007, they changed many internal features from the
97/2000/2002/2003 format.

Perhaps others can comment on this possibility.  Legacy users must be able
to reliably backup the database without this error 91.  No other enhancement
or fix should take precedence over getting the backup to function again.  If
that means at least a warning against using Office 2007 or whatever the
trigger is that causes it to crash...this has become extremely critical and
needs immediate attention.

Ron Taylor

 

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   http://www.LegacyFamilyTree.com/Etiquette.asp
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Re: [LegacyUG] error 91 possible solution

[Ana]

I was once a great fan of intellishare / merge, but after a Legacy 
update a few months back I experienced the identical error 91 backup 
problem that Ron described, after my last intellishare / merge.  MS 
Office didn't come into the picture.


The main computer (which has always done the actual merging) - no 
problem; - but  error 91 immediately began on the other computer(s) 
after opening the revised merged database.


**See if this file or list has strange pairings - Tools>Merge>View not 
duplicates list ... blank lines; names of people matched with people 
having nothing in common; and so on.


The information on the Legacy website on how to fix error 91 
(reinstalling & the like) is absolutely and totally useless!


Ana





Ron Taylor wrote:
Usually, I work on my Legacy database on my old HP laptop which is 
running XP Pro SP3 and has an old Microsoft Office 2000 on it.  I have 
not had any major problems with it and it does backup without error 91.


Last week, I needed to merge several large files from relatives with 
intellishare so I put all of them on my desktop (faster computer) to 
do the merge.  It also is running XP Pro SP3 and has Microsoft Office 
2003 on it.  Again, it worked well and no error 91 on backup.


Then, I was using a new laptop with XP Pro SP3 and has a new Microsoft 
Office 2007 on it.  Every time I try to do a backup...even the 
"Sample.fdb"...error 91.


Is it possible that the new Office 2007 has introduced something which 
is causing the backup to fail?  That is the only obvious difference.  
When Microsoft released Office 2007, they changed many internal 
features from the 97/2000/2002/2003 format.


Perhaps others can comment on this possibility.  Legacy users must be 
able to reliably backup the database without this error 91.  No other 
enhancement or fix should take precedence over getting the backup to 
function again.  If that means at least a warning against using Office 
2007 or whatever the trigger is that causes it to crash...this has 
become extremely critical and needs immediate attention.


Ron Taylor






Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

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Re: [LegacyUG] error 91 possible solution

[Terri Brown]

Support told me they gave my observations to the programmers and asked if I 
would let them have a copy of the file for testing. I haven't heard anything 
else yet.

Terri





From: CE WOOD 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, March 25, 2009 7:28:48 PM
Subject: Re: [LegacyUG] error 91 possible solution


Having been unable to back up for too many months, I have made two SUCCESSFUL 
(!!!) backups since Terri's advice on March 20th, to wit:

"My advice for now is to backup from any tab EXCEPT the Family view tab or to 
backup when exiting the program. Either will avoid the Error 91 message. Not 
the perfect solution but it works."

She has done extensive work on this, backing up in myriad different ways, and 
reported all to Support.  So far, it seems to me that something in the Family 
View is messing with the backup utility, although not with the temporary backup 
(made when manual merging).

I do hope the programmers are also researching this, now that they have the 
results of Terri's prodigious effort.

I also hope this work-around continues to wirk!

Carolyn







Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] error 91 possible solution

[Terri Brown]

I have Office XP/2002 and get Error 91. But only with 1 file. My error 91 seems 
to somehow be connected to the Family tab view and families. Try doing a backup 
on exiting the program or from any tab EXCEPT the Family tab and you should be 
error-free.

Also, I discovered there is more than one Error 91 message. I had been getting 
2 different Error 91 messages. Fixed one. Reported my observations on the other 
to both support and the LUG a week or so ago.

Terri




From: Ron Taylor 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, March 25, 2009 6:29:53 PM
Subject: [LegacyUG] error 91 possible solution


Usually, I work on my Legacy database on my old HP laptop which is running XP 
Pro SP3 and has an old Microsoft Office 2000 on it.  I have not had any major 
problems with it and it does backup without error 91.

Last week, I needed to merge several large files from relatives with 
intellishare so I put all of them on my desktop (faster computer) to do the 
merge.  It also is running XP Pro SP3 and has Microsoft Office 2003 on it.  
Again, it worked well and no error 91 on backup.

Then, I was using a new laptop with XP Pro SP3 and has a new Microsoft Office 
2007 on it.  Every time I try to do a backup...even the "Sample.fdb"...error 91.

Is it possible that the new Office 2007 has introduced something which is 
causing the backup to fail?  That is the only obvious difference.  When 
Microsoft released Office 2007, they changed many internal features from the 
97/2000/2002/2003 format.

Perhaps others can comment on this possibility.  Legacy users must be able to 
reliably backup the database without this error 91.  No other enhancement or 
fix should take precedence over getting the backup to function again.  If that 
means at least a warning against using Office 2007 or whatever the trigger is 
that causes it to crash...this has become extremely critical and needs 
immediate attention.

Ron Taylor 

Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp







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Re: [LegacyUG] error 91 possible solution

[CE WOOD]

Only they tell us that they never get Error 91, so don't know how to fix it.

Carolyn
  - Original Message - 
  From: DanBCooley<mailto:dbcoo...@astound.net> 
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
 
  Sent: Wednesday, March 25, 2009 6:29 PM
  Subject: Re: [LegacyUG] error 91 possible solution


  The existence of any Office product on your PC would have nothing to do 
  with causing Legacy internal errors.  It's possible, however, that 
  something in Windows could cause the error.  Legacy technical support 
  should...is obligated...to tell you what triggers error 91.
  --
  Dan Cooley

  Ron Taylor wrote:
  > Usually, I work on my Legacy database on my old HP laptop which is 
  > running XP Pro SP3 and has an old Microsoft Office 2000 on it.  I have 
  > not had any major problems with it and it does backup without error 91.
  >
  > Last week, I needed to merge several large files from relatives with 
  > intellishare so I put all of them on my desktop (faster computer) to 
  > do the merge.  It also is running XP Pro SP3 and has Microsoft Office 
  > 2003 on it.  Again, it worked well and no error 91 on backup.
  >
  > Then, I was using a new laptop with XP Pro SP3 and has a new Microsoft 
  > Office 2007 on it.  Every time I try to do a backup...even the 
  > "Sample.fdb"...error 91.
  >
  > Is it possible that the new Office 2007 has introduced something which 
  > is causing the backup to fail?  That is the only obvious difference.  
  > When Microsoft released Office 2007, they changed many internal 
  > features from the 97/2000/2002/2003 format.
  >
  > Perhaps others can comment on this possibility.  Legacy users must be 
  > able to reliably backup the database without this error 91.  No other 
  > enhancement or fix should take precedence over getting the backup to 
  > function again.  If that means at least a warning against using Office 
  > 2007 or whatever the trigger is that causes it to crash...this has 
  > become extremely critical and needs immediate attention.
  >
  > Ron Taylor
  >
  >
  > Legacy User Group guidelines:
  >
http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp>
  > Archived messages:
  >
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/<http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/>
  > Online technical support: 
http://www.LegacyFamilyTree.com/Help.asp<http://www.legacyfamilytree.com/Help.asp>
  > To unsubscribe: 
http://www.LegacyFamilyTree.com/LegacyLists.asp<http://www.legacyfamilytree.com/LegacyLists.asp>
  >




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http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/<http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/>
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Re: [LegacyUG] error 91 possible solution

[DanBCooley]

The existence of any Office product on your PC would have nothing to do 
with causing Legacy internal errors.  It's possible, however, that 
something in Windows could cause the error.  Legacy technical support 
should...is obligated...to tell you what triggers error 91.

--
Dan Cooley

Ron Taylor wrote:
Usually, I work on my Legacy database on my old HP laptop which is 
running XP Pro SP3 and has an old Microsoft Office 2000 on it.  I have 
not had any major problems with it and it does backup without error 91.


Last week, I needed to merge several large files from relatives with 
intellishare so I put all of them on my desktop (faster computer) to 
do the merge.  It also is running XP Pro SP3 and has Microsoft Office 
2003 on it.  Again, it worked well and no error 91 on backup.


Then, I was using a new laptop with XP Pro SP3 and has a new Microsoft 
Office 2007 on it.  Every time I try to do a backup...even the 
"Sample.fdb"...error 91.


Is it possible that the new Office 2007 has introduced something which 
is causing the backup to fail?  That is the only obvious difference.  
When Microsoft released Office 2007, they changed many internal 
features from the 97/2000/2002/2003 format.


Perhaps others can comment on this possibility.  Legacy users must be 
able to reliably backup the database without this error 91.  No other 
enhancement or fix should take precedence over getting the backup to 
function again.  If that means at least a warning against using Office 
2007 or whatever the trigger is that causes it to crash...this has 
become extremely critical and needs immediate attention.


Ron Taylor


Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp






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  http://www.LegacyFamilyTree.com/Etiquette.asp
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RE: [LegacyUG] error 91 possible solution

[ronald ferguson]

Carolyn,
 
It is worth repeating that Error 91 does not stop one from backing up one's 
files. The Legacy back-up file is nothing more than a zip file containing the 
".fdb" file and, in V7, the other files which may have been selected.
 
There is actually no need to create a zip file as it is fine just to copy the 
files and save them in a new folder, preferably on an external HD, or USB Stick 
etc. If wished the folder can be zipped using 7Zip, WinZip, Zip Genius or any 
of the other programs which create zip files.

Even though I have not had the Error 91 problem, as well as the Legacy back-up, 
I usually back-up my unzipped files onto MSN Sky Drive and to a USB Stick as a 
double precaution. 
 
Legacy stores its back-up by default into C:\Legacy\Data, so if Windows dies 
you will lose your back-up as well as your other files. That location is only 
suitable as a back-up for when your .fdb file becomes corrupted.

Ron Ferguson

_

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http://www.fergys.co.uk/
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_






> From: wood...@msn.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] error 91 possible solution
> Date: Wed, 25 Mar 2009 16:28:48 -0700
>
>
>
>
>
>
>
>
>
>
>
> Having been unable to back up for too many months, I have made two
> SUCCESSFUL (!!!) backups since Terri's advice on March 20th, to wit:
>
>
>
> "My advice for now is to backup from any tab EXCEPT the Family view tab or
> to backup when exiting the program. Either will avoid the Error 91 message. 
> Not
> the perfect solution but it works."
>
>
>
> She has done extensive work on this, backing up in myriad different ways,
> and reported all to Support. So far, it seems to me that something in the
> Family View is messing with the backup utility, although not with the 
> temporary
> backup (made when manual merging).
>
>
>
> I do hope the programmers are also researching this, now that they have the
> results of Terri's prodigious effort.
>
>
>
> I also hope this work-around continues to wirk!
>
>
>
> Carolyn
>
>
> - Original Message -
>
> From: Ann
> Parsons
>
> To: LegacyUserGroup@legacyfamilytree.com
>
> Sent: Wednesday, March 25, 2009 4:09
> PM
>
> Subject: Re: [LegacyUG] error 91 possible
> solution
>
>
> Ron,
>
> Unfortunately I am also a recipient of Error 91,
> there are quite a few of
> us. I am using Office 2000 running Vista. Today I
> turned on the message 'did
> I want to back up' at exit and backed up for
> the first time in ages without
> error 91. Previously I had this message
> turned off. With so many of us
> getting error 91 I no longer feel it is
> something I am doing or not doing.
>
> Ann
> New Mexico,
> USA
>
>
> - Original Message -
> From: "Ron Taylor">
> To:>
> Sent:
> Wednesday, March 25, 2009 4:29 PM
> Subject: [LegacyUG] error 91 possible
> solution
>
>
> Usually, I work on my Legacy database on my old HP laptop
> which is running
> XP Pro SP3 and has an old Microsoft Office 2000 on it. I
> have not had any
> major problems with it and it does backup without error
> 91.
>
> Last
> week, I needed to merge several large files from relatives
> with
> intellishare so I put all of them on my desktop (faster computer) to
> do
> the merge. It also is running XP Pro SP3 and has Microsoft Office 2003
> on
> it. Again, it worked well and no error 91 on backup.
>
> Then, I was
> using a new laptop with XP Pro SP3 and has a new Microsoft
> Office 2007 on
> it. Every time I try to do a backup...even the
> "Sample.fdb"...error
> 91.
>
> Is
> it possible that the new Office 2007 has introduced something
> which is
> causing the backup to fail? That is the only obvious difference.
> When
> Microsoft released Office 2007, they changed many internal features
> from the
> 97/2000/2002/2003 format.
>
> Perhaps others can comment on
> this possibility. Legacy users must be able to
> reliably backup the
> database without this error 91. No other enhancement or
> fix should take
> precedence over getting the backup to function again. If
> that means at
> least a warning against using Office 2007 or whatever the
> trigger is that
> causes it to crash...this has become extremely critical and
> needs
> im

Re: [LegacyUG] error 91 possible solution

[CE WOOD]

Having been unable to back up for too many months, I have made two SUCCESSFUL 
(!!!) backups since Terri's advice on March 20th, to wit:

"My advice for now is to backup from any tab EXCEPT the Family view tab or to 
backup when exiting the program. Either will avoid the Error 91 message. Not 
the perfect solution but it works."

She has done extensive work on this, backing up in myriad different ways, and 
reported all to Support.  So far, it seems to me that something in the Family 
View is messing with the backup utility, although not with the temporary backup 
(made when manual merging).

I do hope the programmers are also researching this, now that they have the 
results of Terri's prodigious effort.

I also hope this work-around continues to wirk!

Carolyn

  - Original Message - 
  From: Ann Parsons<mailto:aparsons2...@msn.com> 
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
 
  Sent: Wednesday, March 25, 2009 4:09 PM
  Subject: Re: [LegacyUG] error 91 possible solution


  Ron,

  Unfortunately I am also a recipient of Error 91, there are quite a few of 
  us. I am using Office 2000 running Vista. Today I turned on the message 'did 
  I want to back up' at exit and backed up for the first time in ages without 
  error 91. Previously I had this message turned off. With so many of us 
  getting error 91 I no longer feel it is something I am doing or not doing.

  Ann
  New Mexico, USA


  - Original Message - 
  From: "Ron Taylor" mailto:doit4...@yahoo.com>>
  To: 
mailto:LegacyUserGroup@legacyfamilytree.com>>
  Sent: Wednesday, March 25, 2009 4:29 PM
  Subject: [LegacyUG] error 91 possible solution


  Usually, I work on my Legacy database on my old HP laptop which is running 
  XP Pro SP3 and has an old Microsoft Office 2000 on it. I have not had any 
  major problems with it and it does backup without error 91.

  Last
  week, I needed to merge several large files from relatives with
  intellishare so I put all of them on my desktop (faster computer) to do
  the merge. It also is running XP Pro SP3 and has Microsoft Office 2003 on 
  it. Again, it worked well and no error 91 on backup.

  Then, I was using a new laptop with XP Pro SP3 and has a new Microsoft 
  Office 2007 on it. Every time I try to do a backup...even the 
  "Sample.fdb"...error 91.

  Is
  it possible that the new Office 2007 has introduced something which is
  causing the backup to fail? That is the only obvious difference. When 
  Microsoft released Office 2007, they changed many internal features from the 
  97/2000/2002/2003 format.

  Perhaps others can comment on this possibility. Legacy users must be able to 
  reliably backup the database without this error 91. No other enhancement or 
  fix should take precedence over getting the backup to function again. If 
  that means at least a warning against using Office 2007 or whatever the 
  trigger is that causes it to crash...this has become extremely critical and 
  needs immediate attention.

  Ron Taylor







  Legacy User Group guidelines:

 
http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp>

  Archived messages:

 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/<http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/>

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Re: [LegacyUG] error 91 possible solution

[Ann Parsons]

Ron,

Unfortunately I am also a recipient of Error 91, there are quite a few of 
us. I am using Office 2000 running Vista. Today I turned on the message 'did 
I want to back up' at exit and backed up for the first time in ages without 
error 91. Previously I had this message turned off. With so many of us 
getting error 91 I no longer feel it is something I am doing or not doing.

Ann
New Mexico, USA


- Original Message - 
From: "Ron Taylor" 
To: 
Sent: Wednesday, March 25, 2009 4:29 PM
Subject: [LegacyUG] error 91 possible solution


Usually, I work on my Legacy database on my old HP laptop which is running 
XP Pro SP3 and has an old Microsoft Office 2000 on it. I have not had any 
major problems with it and it does backup without error 91.

Last
week, I needed to merge several large files from relatives with
intellishare so I put all of them on my desktop (faster computer) to do
the merge. It also is running XP Pro SP3 and has Microsoft Office 2003 on 
it. Again, it worked well and no error 91 on backup.

Then, I was using a new laptop with XP Pro SP3 and has a new Microsoft 
Office 2007 on it. Every time I try to do a backup...even the 
"Sample.fdb"...error 91.

Is
it possible that the new Office 2007 has introduced something which is
causing the backup to fail? That is the only obvious difference. When 
Microsoft released Office 2007, they changed many internal features from the 
97/2000/2002/2003 format.

Perhaps others can comment on this possibility. Legacy users must be able to 
reliably backup the database without this error 91. No other enhancement or 
fix should take precedence over getting the backup to function again. If 
that means at least a warning against using Office 2007 or whatever the 
trigger is that causes it to crash...this has become extremely critical and 
needs immediate attention.

Ron Taylor







Legacy User Group guidelines:

   http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages:

   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp 




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RE: [LegacyUG] error 91 possible solution

[Sherry/Support]

Ron,

I have Office 2007 on both my computers and no Error 91 when backing up.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
supp...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.


Original Message-

From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Ron Taylor
Sent: Wednesday, March 25, 2009 3:30 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] error 91 possible solution

Usually, I work on my Legacy database on my old HP laptop which is running
XP Pro SP3 and has an old Microsoft Office 2000 on it.  I have not had any
major problems with it and it does backup without error 91.

Last week, I needed to merge several large files from relatives with
intellishare so I put all of them on my desktop (faster computer) to do the
merge.  It also is running XP Pro SP3 and has Microsoft Office 2003 on it. 
Again, it worked well and no error 91 on backup.

Then, I was using a new laptop with XP Pro SP3 and has a new Microsoft
Office 2007 on it.  Every time I try to do a backup...even the
"Sample.fdb"...error 91.

Is it possible that the new Office 2007 has introduced something which is
causing the backup to fail?  That is the only obvious difference.  When
Microsoft released Office 2007, they changed many internal features from the
97/2000/2002/2003 format.

Perhaps others can comment on this possibility.  Legacy users must be able
to reliably backup the database without this error 91.  No other enhancement
or fix should take precedence over getting the backup to function again.  If
that means at least a warning against using Office 2007 or whatever the
trigger is that causes it to crash...this has become extremely critical and
needs immediate attention.

Ron Taylor





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   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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Re: [LegacyUG] Error 91

[Ann Parsons]

Thank you Terri, you are much appreciated! I bet you helped many of the 
other recipients of Error 91.
Ann


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Friday, March 20, 2009 6:29 AM
Subject: Re: [LegacyUG] Error 91


>
> Ann,
>
> Your Error 91 message is the same as my unresolved Error 91 message - 
> Error reading individual. At this time there is no fix for this. This is 
> the error that support is looking at.
>
> My advice for now is to backup from any tab EXCEPT the Family view tab or 
> to backup when exiting the program. Either will avoid the Error 91 
> message. Not the perfect solution but it works.
>
> I would also suggest that, if you can, note the conditions when you get an 
> error message so you can report to support.
>
> If you would like help with documenting the conditions you can email me 
> privately at ridge...@yahoo.com. We should be able to put together a brief 
> report for the support team.
>
> Terri
>
>
>
> - Original Message 
> From: Ann Parsons 
> To: LegacyUserGroup@legacyfamilytree.com
> Sent: Friday, March 20, 2009 7:11:19 AM
> Subject: Re: [LegacyUG] Error 91
>
> Terry,
>
> I followed your very understandable instructions. People like me need to 
> be
> told if one should click or double click for example. Here is what I 
> found.
> The G drive one is where I back up to a flash drive and take it to install
> on a different computer.
>
> Ann
>
>
>
>
>
>
>
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
> 



Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91

[Terri Brown]

Ann,

Your Error 91 message is the same as my unresolved Error 91 message - Error 
reading individual. At this time there is no fix for this. This is the error 
that support is looking at.

My advice for now is to backup from any tab EXCEPT the Family view tab or to 
backup when exiting the program. Either will avoid the Error 91 message. Not 
the perfect solution but it works.

I would also suggest that, if you can, note the conditions when you get an 
error message so you can report to support.

If you would like help with documenting the conditions you can email me 
privately at ridge...@yahoo.com. We should be able to put together a brief 
report for the support team.

Terri



- Original Message 
From: Ann Parsons 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Friday, March 20, 2009 7:11:19 AM
Subject: Re: [LegacyUG] Error 91

Terry,

I followed your very understandable instructions. People like me need to be 
told if one should click or double click for example. Here is what I found. 
The G drive one is where I back up to a flash drive and take it to install 
on a different computer.

Ann



  



Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91

[Ann Parsons]

Terry,

I followed your very understandable instructions. People like me need to be 
told if one should click or double click for example. Here is what I found. 
The G drive one is where I back up to a flash drive and take it to install 
on a different computer.

Ann

Thursday, September 11, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Thursday, September 11, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Thursday, September 11, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, December 20, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, December 20, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, December 20, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, December 20, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, December 20, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, December 20, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, December 20, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Wednesday, December 24, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Friday, December 26, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Friday, December 26, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Friday, December 26, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Friday, December 26, 2008Error 91: Object variable or With block variable 
not set - Error reading Individual.
Tuesday, January 06, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Wednesday, January 07, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Friday, January 09, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.
Friday, January 09, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.
Friday, January 09, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.
Friday, January 09, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.
Friday, January 09, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.
Friday, January 09, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.
Friday, January 09, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.
Friday, January 09, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.
Friday, January 09, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 91: Object variable or With block variable 
not set - Error reading Individual.
Saturday, January 10, 2009Error 9

Re: [LegacyUG] Error 91

[Ann Parsons]

Terry,

I will print out your helpful instructions and let you know what I find. I 
appreciate your help.

Ann


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Thursday, March 19, 2009 5:54 PM
Subject: Re: [LegacyUG] Error 91



Ann,

Was there anything else in the error message? Please go to the Legacy folder 
and locate the file called LegError.log. The folder should be C:\Legacy. 
Double-click on the file LegError.log and it will open in your text editor. 
Scroll to the bottom of the page to your most recent error message or 
/messages. You can copy and paste the line or lines to an email. I pasted 
one of mine below so you can see what it looks like.

Thursday, March 19, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.

If you have one that is Error reading individual, like above, there isn't 
much you can do about it. If it's Error reading preferred picture that 
should be easy to fix. If it's anything else we'll have to try to puzzle it 
out or get more details to send to support.

My observations were forwarded to the programmers by Brian in Support. He 
believes the information will be helpful to them. He asked if I would be 
willing to send them a copy of the file for testing. I told him I'd be happy 
to help in any way I can. I strongly urge anyone getting the Error 91 
messages to carefully document the exact wording of the messages and what 
exactly you were doing or what view you were in just before the backup. Also 
document what you were doing and what view you were in for successful 
backups, as well.

I'll help you as best I can, Ann.

Terri


- Original Message 
From: Ann Parsons 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Thursday, March 19, 2009 1:58:56 PM
Subject: Re: [LegacyUG] Error 91

Terry,

I did some data entry and it backed up ok. Later I did some more data entry
and got the Error 91 Object variable or With block variable not sent.

Can you tell me what this means and what to do to fix it?

Thank you,

Ann Parsons


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Tuesday, March 17, 2009 7:31 AM
Subject: Re: [LegacyUG] Error 91



Ann,

I agree that the problem is not the computers. I don't think it's even the
program but since I am not a programmer I am just guessing. I really think
there is a problem with the family file itself. I have 4 Legacy databases.
Three of them are fine but the largest one is the "problem child".

You can find the exact error message 2 ways. The first is when the error
occurs. When the error message appears on the screen it should say what the
error is - something like "Error Reading Individual. Error 91. Would you
like to try again?" The other place to look for the error message is the
LegError.log (I think that's the name. I am not at a computer with Legacy
installed) file in C:/Legacy folder. You will probably have to scroll to the
bottom of the file that opens in Notepad (or your preferred text editor).
You will see the date you attempted the backup, the error code and the error
message.

Check and Repair does absolutely nothing, zero, zilch, nada with my file.
None of the typical troubleshooting steps work.

Good luck,

Terri



- Original Message 
From: Ann Parsons 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Tuesday, March 17, 2009 6:34:02 AM
Subject: Re: [LegacyUG] Error 91

Terri,

Thank you for posting your findings. In my main database I get Error 91, in
an other database I never get Error 91. This is the same on an Acer laptop
and a Dell laptop, both running Vista. This would seem to indicate the
computers are not the cause of the problem. I do not have any pictures. How
do you find what the Error 91 message is? For me when this started last fall
as of March 8, when doing check repair it slowed down at Step 116, hesitated
at 147, 157, 163. As of March 16 it stops for quite a while at Step 116, the
rest happens so quick I am not sure, I think it hesitates at 117 or 118,
147, 157, 163.

I can go into the program, not do anything but do back up and get Error 91,
which puts me out of program, go back in, do check repair, do back up with
no error. So far after entering something into the program I do check
repair, exit the program, go back in and do back up without Error 91.

Ann


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Monday, March 16, 2009 5:29 PM
Subject: Re: [LegacyUG] Error 91



I have one file only that generates an Error 91 on a regular basis and I
spent a good portion of yesterday afternoon testing. I found I had 2
separate Error 91 messages: 1) Error reading preferred picture and 2) Error
reading individual. I found the offending "preferred picture" by opening
each folder which holds my images and using the thumbnail view. The bad
image did not generate a thumbnail. I replaced that image and Error 91
message numb

Re: [LegacyUG] Error 91

[Terri Brown]

Ann,

Was there anything else in the error message? Please go to the Legacy folder 
and locate the file called LegError.log. The folder should be C:\Legacy. 
Double-click on the file LegError.log and it will open in your text editor. 
Scroll to the bottom of the page to your most recent error message or 
/messages. You can copy and paste the line or lines to an email. I pasted one 
of mine below so you can see what it looks like.

Thursday, March 19, 2009Error 91: Object variable or With block variable not 
set - Error reading Individual.

If you have one that is Error reading individual, like above, there isn't much 
you can do about it. If it's Error reading preferred picture that should be 
easy to fix. If it's anything else we'll have to try to puzzle it out or get 
more details to send to support.

My observations were forwarded to the programmers by Brian in Support. He 
believes the information will be helpful to them. He asked if I would be 
willing to send them a copy of the file for testing. I told him I'd be happy to 
help in any way I can. I strongly urge anyone getting the Error 91 messages to 
carefully document the exact wording of the messages and what exactly you were 
doing or what view you were in just before the backup. Also document what you 
were doing and what view you were in for successful backups, as well.

I'll help you as best I can, Ann.

Terri


- Original Message 
From: Ann Parsons 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Thursday, March 19, 2009 1:58:56 PM
Subject: Re: [LegacyUG] Error 91

Terry,

I did some data entry and it backed up ok. Later I did some more data entry 
and got the Error 91 Object variable or With block variable not sent.

Can you tell me what this means and what to do to fix it?

Thank you,

Ann Parsons


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Tuesday, March 17, 2009 7:31 AM
Subject: Re: [LegacyUG] Error 91



Ann,

I agree that the problem is not the computers. I don't think it's even the 
program but since I am not a programmer I am just guessing. I really think 
there is a problem with the family file itself. I have 4 Legacy databases. 
Three of them are fine but the largest one is the "problem child".

You can find the exact error message 2 ways. The first is when the error 
occurs. When the error message appears on the screen it should say what the 
error is - something like "Error Reading Individual. Error 91. Would you 
like to try again?" The other place to look for the error message is the 
LegError.log (I think that's the name. I am not at a computer with Legacy 
installed) file in C:/Legacy folder. You will probably have to scroll to the 
bottom of the file that opens in Notepad (or your preferred text editor). 
You will see the date you attempted the backup, the error code and the error 
message.

Check and Repair does absolutely nothing, zero, zilch, nada with my file. 
None of the typical troubleshooting steps work.

Good luck,

Terri



- Original Message 
From: Ann Parsons 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Tuesday, March 17, 2009 6:34:02 AM
Subject: Re: [LegacyUG] Error 91

Terri,

Thank you for posting your findings. In my main database I get Error 91, in
an other database I never get Error 91. This is the same on an Acer laptop
and a Dell laptop, both running Vista. This would seem to indicate the
computers are not the cause of the problem. I do not have any pictures. How
do you find what the Error 91 message is? For me when this started last fall
as of March 8, when doing check repair it slowed down at Step 116, hesitated
at 147, 157, 163. As of March 16 it stops for quite a while at Step 116, the
rest happens so quick I am not sure, I think it hesitates at 117 or 118,
147, 157, 163.

I can go into the program, not do anything but do back up and get Error 91,
which puts me out of program, go back in, do check repair, do back up with
no error. So far after entering something into the program I do check
repair, exit the program, go back in and do back up without Error 91.

Ann


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Monday, March 16, 2009 5:29 PM
Subject: Re: [LegacyUG] Error 91



I have one file only that generates an Error 91 on a regular basis and I
spent a good portion of yesterday afternoon testing. I found I had 2
separate Error 91 messages: 1) Error reading preferred picture and 2) Error
reading individual. I found the offending "preferred picture" by opening
each folder which holds my images and using the thumbnail view. The bad
image did not generate a thumbnail. I replaced that image and Error 91
message number 1 is resolved.

I still don't have an answer for the 2nd Error 91 message. However, I found
that I can successfully backup from any tab EXCEPT the Family tab. I get
error-free backups from the Legacy Home, Pedigree, Descendant, Chronol

Re: [LegacyUG] Error 91

[Ann Parsons]

Terry,

I did some data entry and it backed up ok. Later I did some more data entry 
and got the Error 91 Object variable or With block variable not sent.

Can you tell me what this means and what to do to fix it?

Thank you,

Ann Parsons


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Tuesday, March 17, 2009 7:31 AM
Subject: Re: [LegacyUG] Error 91



Ann,

I agree that the problem is not the computers. I don't think it's even the 
program but since I am not a programmer I am just guessing. I really think 
there is a problem with the family file itself. I have 4 Legacy databases. 
Three of them are fine but the largest one is the "problem child".

You can find the exact error message 2 ways. The first is when the error 
occurs. When the error message appears on the screen it should say what the 
error is - something like "Error Reading Individual. Error 91. Would you 
like to try again?" The other place to look for the error message is the 
LegError.log (I think that's the name. I am not at a computer with Legacy 
installed) file in C:/Legacy folder. You will probably have to scroll to the 
bottom of the file that opens in Notepad (or your preferred text editor). 
You will see the date you attempted the backup, the error code and the error 
message.

Check and Repair does absolutely nothing, zero, zilch, nada with my file. 
None of the typical troubleshooting steps work.

Good luck,

Terri



- Original Message 
From: Ann Parsons 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Tuesday, March 17, 2009 6:34:02 AM
Subject: Re: [LegacyUG] Error 91

Terri,

Thank you for posting your findings. In my main database I get Error 91, in
an other database I never get Error 91. This is the same on an Acer laptop
and a Dell laptop, both running Vista. This would seem to indicate the
computers are not the cause of the problem. I do not have any pictures. How
do you find what the Error 91 message is? For me when this started last fall
as of March 8, when doing check repair it slowed down at Step 116, hesitated
at 147, 157, 163. As of March 16 it stops for quite a while at Step 116, the
rest happens so quick I am not sure, I think it hesitates at 117 or 118,
147, 157, 163.

I can go into the program, not do anything but do back up and get Error 91,
which puts me out of program, go back in, do check repair, do back up with
no error. So far after entering something into the program I do check
repair, exit the program, go back in and do back up without Error 91.

Ann


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Monday, March 16, 2009 5:29 PM
Subject: Re: [LegacyUG] Error 91



I have one file only that generates an Error 91 on a regular basis and I
spent a good portion of yesterday afternoon testing. I found I had 2
separate Error 91 messages: 1) Error reading preferred picture and 2) Error
reading individual. I found the offending "preferred picture" by opening
each folder which holds my images and using the thumbnail view. The bad
image did not generate a thumbnail. I replaced that image and Error 91
message number 1 is resolved.

I still don't have an answer for the 2nd Error 91 message. However, I found
that I can successfully backup from any tab EXCEPT the Family tab. I get
error-free backups from the Legacy Home, Pedigree, Descendant, Chronology
and Index tabs. If the Family tab is displaying a couple with children an
Error 91 is guaranteed. If the Family tab is displaying a single female with
children an Error 91 will occur. If the Family tab is displaying a single
male with male & female children an Error 91 will occur. However if there
are only males displayed in the family tab there is a chance the backup will
be successful. If the Family tab is displaying a childless couple or a
single person (male or female), the backup will be successful.

This behavior is the same on two different machines: a custom-built PC and a
Dell Inspiron B130 laptop. The file is converted from FTM but 2 other FTM
converts are fine. Legacy and Windows XP Pro are always up-to-date. I tried
all the usual troubleshooting but so far nothing will make the Error 91
Error reading individual message go away. So for now I just make sure I back
up from any tab EXCEPT the Family tab.

I sent this information to the Support team already. Hopefully it will help
others.

Terri


- Original Message 
From: Ann Parsons 
To: LegacyUserGroup 
Sent: Saturday, March 14, 2009 12:49:49 PM
Subject: [LegacyUG] Error 91

Carolyn and other recipients of Error 91,

Today I tried yet a different way of trying to back up without getting error
91. I did some editing, exited Legacy, returned to Legacy, did backup and
did not received Error 91.

Ann




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online techni

Re: [LegacyUG] Error 91

[Ann Parsons]

Terri,

THANK YOU! THANK YOU! I will try this.

Ann


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Tuesday, March 17, 2009 7:31 AM
Subject: Re: [LegacyUG] Error 91



Ann,

I agree that the problem is not the computers. I don't think it's even the 
program but since I am not a programmer I am just guessing. I really think 
there is a problem with the family file itself. I have 4 Legacy databases. 
Three of them are fine but the largest one is the "problem child".

You can find the exact error message 2 ways. The first is when the error 
occurs. When the error message appears on the screen it should say what the 
error is - something like "Error Reading Individual. Error 91. Would you 
like to try again?" The other place to look for the error message is the 
LegError.log (I think that's the name. I am not at a computer with Legacy 
installed) file in C:/Legacy folder. You will probably have to scroll to the 
bottom of the file that opens in Notepad (or your preferred text editor). 
You will see the date you attempted the backup, the error code and the error 
message.

Check and Repair does absolutely nothing, zero, zilch, nada with my file. 
None of the typical troubleshooting steps work.

Good luck,

Terri



- Original Message 
From: Ann Parsons 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Tuesday, March 17, 2009 6:34:02 AM
Subject: Re: [LegacyUG] Error 91

Terri,

Thank you for posting your findings. In my main database I get Error 91, in
an other database I never get Error 91. This is the same on an Acer laptop
and a Dell laptop, both running Vista. This would seem to indicate the
computers are not the cause of the problem. I do not have any pictures. How
do you find what the Error 91 message is? For me when this started last fall
as of March 8, when doing check repair it slowed down at Step 116, hesitated
at 147, 157, 163. As of March 16 it stops for quite a while at Step 116, the
rest happens so quick I am not sure, I think it hesitates at 117 or 118,
147, 157, 163.

I can go into the program, not do anything but do back up and get Error 91,
which puts me out of program, go back in, do check repair, do back up with
no error. So far after entering something into the program I do check
repair, exit the program, go back in and do back up without Error 91.

Ann


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Monday, March 16, 2009 5:29 PM
Subject: Re: [LegacyUG] Error 91



I have one file only that generates an Error 91 on a regular basis and I
spent a good portion of yesterday afternoon testing. I found I had 2
separate Error 91 messages: 1) Error reading preferred picture and 2) Error
reading individual. I found the offending "preferred picture" by opening
each folder which holds my images and using the thumbnail view. The bad
image did not generate a thumbnail. I replaced that image and Error 91
message number 1 is resolved.

I still don't have an answer for the 2nd Error 91 message. However, I found
that I can successfully backup from any tab EXCEPT the Family tab. I get
error-free backups from the Legacy Home, Pedigree, Descendant, Chronology
and Index tabs. If the Family tab is displaying a couple with children an
Error 91 is guaranteed. If the Family tab is displaying a single female with
children an Error 91 will occur. If the Family tab is displaying a single
male with male & female children an Error 91 will occur. However if there
are only males displayed in the family tab there is a chance the backup will
be successful. If the Family tab is displaying a childless couple or a
single person (male or female), the backup will be successful.

This behavior is the same on two different machines: a custom-built PC and a
Dell Inspiron B130 laptop. The file is converted from FTM but 2 other FTM
converts are fine. Legacy and Windows XP Pro are always up-to-date. I tried
all the usual troubleshooting but so far nothing will make the Error 91
Error reading individual message go away. So for now I just make sure I back
up from any tab EXCEPT the Family tab.

I sent this information to the Support team already. Hopefully it will help
others.

Terri


- Original Message 
From: Ann Parsons 
To: LegacyUserGroup 
Sent: Saturday, March 14, 2009 12:49:49 PM
Subject: [LegacyUG] Error 91

Carolyn and other recipients of Error 91,

Today I tried yet a different way of trying to back up without getting error
91. I did some editing, exited Legacy, returned to Legacy, did backup and
did not received Error 91.

Ann




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp






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Archived 

Re: [LegacyUG] Error 91

[Terri Brown]

Yvonne,

You're welcome. I figured that would help someone.

Pauline,

I did not try a backup with the file closed. Didn't know that would work. It is 
definately worth a shot.

Hopefully if we all report to Legacy support our Error 91 findings, they will 
be able to figure out what is causing the problem.

Terri



- Original Message 
From: Yvonne Morehouse 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Tuesday, March 17, 2009 9:25:09 AM
Subject: Re: [LegacyUG] Error 91

Wow!  Great detective work, Terri.  It just worked for me.

Thanks a heap.  Yvonne



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Re: [LegacyUG] Error 91

[Terri Brown]

Ann,

I agree that the problem is not the computers. I don't think it's even the 
program but since I am not a programmer I am just guessing. I really think 
there is a problem with the family file itself. I have 4 Legacy databases. 
Three of them are fine but the largest one is the "problem child".

You can find the exact error message 2 ways. The first is when the error 
occurs. When the error message appears on the screen it should say what the 
error is - something like "Error Reading Individual. Error 91. Would you like 
to try again?" The other place to look for the error message is the 
LegError.log (I think that's the name. I am not at a computer with Legacy 
installed) file in C:/Legacy folder. You will probably have to scroll to the 
bottom of the file that opens in Notepad (or your preferred text editor). You 
will see the date you attempted the backup, the error code and the error 
message.

Check and Repair does absolutely nothing, zero, zilch, nada with my file. None 
of the typical troubleshooting steps work.

Good luck,

Terri



- Original Message 
From: Ann Parsons 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Tuesday, March 17, 2009 6:34:02 AM
Subject: Re: [LegacyUG] Error 91

Terri,

Thank you for posting your findings. In my main database I get Error 91, in 
an other database I never get Error 91. This is the same on an Acer laptop 
and a Dell laptop, both running Vista. This would seem to indicate the 
computers are not the cause of the problem. I do not have any pictures. How 
do you find what the Error 91 message is? For me when this started last fall 
as of March 8, when doing check repair it slowed down at Step 116, hesitated 
at 147, 157, 163. As of March 16 it stops for quite a while at Step 116, the 
rest happens so quick I am not sure, I think it hesitates at 117 or 118, 
147, 157, 163.

I can go into the program, not do anything but do back up and get Error 91, 
which puts me out of program, go back in, do check repair, do back up with 
no error. So far after entering something into the program I do check 
repair, exit the program, go back in and do back up without Error 91.

Ann


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Monday, March 16, 2009 5:29 PM
Subject: Re: [LegacyUG] Error 91



I have one file only that generates an Error 91 on a regular basis and I 
spent a good portion of yesterday afternoon testing. I found I had 2 
separate Error 91 messages: 1) Error reading preferred picture and 2) Error 
reading individual. I found the offending "preferred picture" by opening 
each folder which holds my images and using the thumbnail view. The bad 
image did not generate a thumbnail. I replaced that image and Error 91 
message number 1 is resolved.

I still don't have an answer for the 2nd Error 91 message. However, I found 
that I can successfully backup from any tab EXCEPT the Family tab. I get 
error-free backups from the Legacy Home, Pedigree, Descendant, Chronology 
and Index tabs. If the Family tab is displaying a couple with children an 
Error 91 is guaranteed. If the Family tab is displaying a single female with 
children an Error 91 will occur. If the Family tab is displaying a single 
male with male & female children an Error 91 will occur. However if there 
are only males displayed in the family tab there is a chance the backup will 
be successful. If the Family tab is displaying a childless couple or a 
single person (male or female), the backup will be successful.

This behavior is the same on two different machines: a custom-built PC and a 
Dell Inspiron B130 laptop. The file is converted from FTM but 2 other FTM 
converts are fine. Legacy and Windows XP Pro are always up-to-date. I tried 
all the usual troubleshooting but so far nothing will make the Error 91 
Error reading individual message go away. So for now I just make sure I back 
up from any tab EXCEPT the Family tab.

I sent this information to the Support team already. Hopefully it will help 
others.

Terri


- Original Message 
From: Ann Parsons 
To: LegacyUserGroup 
Sent: Saturday, March 14, 2009 12:49:49 PM
Subject: [LegacyUG] Error 91

Carolyn and other recipients of Error 91,

Today I tried yet a different way of trying to back up without getting error
91. I did some editing, exited Legacy, returned to Legacy, did backup and
did not received Error 91.

Ann




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To unsubscr

Re: [LegacyUG] Error 91

[Yvonne Morehouse]

Wow!  Great detective work, Terri.  It just worked for me.

Thanks a heap.  Yvonne



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Re: [LegacyUG] Error 91

[Ann Parsons]

Terri,

Thank you for posting your findings. In my main database I get Error 91, in 
an other database I never get Error 91. This is the same on an Acer laptop 
and a Dell laptop, both running Vista. This would seem to indicate the 
computers are not the cause of the problem. I do not have any pictures. How 
do you find what the Error 91 message is? For me when this started last fall 
as of March 8, when doing check repair it slowed down at Step 116, hesitated 
at 147, 157, 163. As of March 16 it stops for quite a while at Step 116, the 
rest happens so quick I am not sure, I think it hesitates at 117 or 118, 
147, 157, 163.

I can go into the program, not do anything but do back up and get Error 91, 
which puts me out of program, go back in, do check repair, do back up with 
no error. So far after entering something into the program I do check 
repair, exit the program, go back in and do back up without Error 91.

Ann


- Original Message - 
From: "Terri Brown" 
To: 
Sent: Monday, March 16, 2009 5:29 PM
Subject: Re: [LegacyUG] Error 91



I have one file only that generates an Error 91 on a regular basis and I 
spent a good portion of yesterday afternoon testing. I found I had 2 
separate Error 91 messages: 1) Error reading preferred picture and 2) Error 
reading individual. I found the offending "preferred picture" by opening 
each folder which holds my images and using the thumbnail view. The bad 
image did not generate a thumbnail. I replaced that image and Error 91 
message number 1 is resolved.

I still don't have an answer for the 2nd Error 91 message. However, I found 
that I can successfully backup from any tab EXCEPT the Family tab. I get 
error-free backups from the Legacy Home, Pedigree, Descendant, Chronology 
and Index tabs. If the Family tab is displaying a couple with children an 
Error 91 is guaranteed. If the Family tab is displaying a single female with 
children an Error 91 will occur. If the Family tab is displaying a single 
male with male & female children an Error 91 will occur. However if there 
are only males displayed in the family tab there is a chance the backup will 
be successful. If the Family tab is displaying a childless couple or a 
single person (male or female), the backup will be successful.

This behavior is the same on two different machines: a custom-built PC and a 
Dell Inspiron B130 laptop. The file is converted from FTM but 2 other FTM 
converts are fine. Legacy and Windows XP Pro are always up-to-date. I tried 
all the usual troubleshooting but so far nothing will make the Error 91 
Error reading individual message go away. So for now I just make sure I back 
up from any tab EXCEPT the Family tab.

I sent this information to the Support team already. Hopefully it will help 
others.

Terri


- Original Message 
From: Ann Parsons 
To: LegacyUserGroup 
Sent: Saturday, March 14, 2009 12:49:49 PM
Subject: [LegacyUG] Error 91

Carolyn and other recipients of Error 91,

Today I tried yet a different way of trying to back up without getting error
91. I did some editing, exited Legacy, returned to Legacy, did backup and
did not received Error 91.

Ann




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Re: [LegacyUG] Error 91

[Pauline B. Cramer]

I have not tried most of the conditions that Terri has tried. That is 
impressive.


Usually I have the family view (husband and wife) showing on the screen  
If I want to make a backup with the family file open, and if I go to 
menu -and select backup, etc., I will get error 91, and if I choose try 
again, yes, or no, repeatedly, I will get stuck and frozen have to do an 
alt-ctr-del.  to get out of it.  On the other hand, if I have the family 
view (husband and wife)on the screen and go to menu and close family 
file and exit, and select backup, then, it will go ahead and make a zip 
file.  So, choosing backup from the menu with the family file open is 
what causes error 91 for me.


Pauline in Seattle

Kirsten Bowman wrote:

Terri:

That's an impressive round of detecting you've done here.  I'm certainly
impressed by your patience and thoroughness.  I've never had an Error 91
problem myself, but it seems that the folks who have should really
appreciate your time and effort in researching the trouble.

Kirsten

-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on
Behalf Of Terri Brown
Sent: Monday, March 16, 2009 4:29 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Error 91



I have one file only that generates an Error 91 on a regular basis and I
spent a good portion of yesterday afternoon testing. I found I had 2
separate Error 91 messages: 1) Error reading preferred picture and 2) Error
reading individual. I found the offending "preferred picture" by opening
each folder which holds my images and using the thumbnail view. The bad
image did not generate a thumbnail. I replaced that image and Error 91
message number 1 is resolved.

I still don't have an answer for the 2nd Error 91 message. However, I found
that I can successfully backup from any tab EXCEPT the Family tab. I get
error-free backups from the Legacy Home, Pedigree, Descendant, Chronology
and Index tabs. If the Family tab is displaying a couple with children an
Error 91 is guaranteed. If the Family tab is displaying a single female with
children an Error 91 will occur. If the Family tab is displaying a single
male with male & female children an Error 91 will occur. However if there
are only males displayed in the family tab there is a chance the backup will
be successful. If the Family tab is displaying a childless couple or a
single person (male or female), the backup will be successful.

This behavior is the same on two different machines: a custom-built PC and a
Dell Inspiron B130 laptop. The file is converted from FTM but 2 other FTM
converts are fine. Legacy and Windows XP Pro are always up-to-date. I tried
all the usual troubleshooting but so far nothing will make the Error 91
Error reading individual message go away. So for now I just make sure I back
up from any tab EXCEPT the Family tab.

I sent this information to the Support team already. Hopefully it will help
others.

Terri






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RE: [LegacyUG] Error 91

[Kirsten Bowman]

Terri:

That's an impressive round of detecting you've done here.  I'm certainly
impressed by your patience and thoroughness.  I've never had an Error 91
problem myself, but it seems that the folks who have should really
appreciate your time and effort in researching the trouble.

Kirsten

-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on
Behalf Of Terri Brown
Sent: Monday, March 16, 2009 4:29 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Error 91



I have one file only that generates an Error 91 on a regular basis and I
spent a good portion of yesterday afternoon testing. I found I had 2
separate Error 91 messages: 1) Error reading preferred picture and 2) Error
reading individual. I found the offending "preferred picture" by opening
each folder which holds my images and using the thumbnail view. The bad
image did not generate a thumbnail. I replaced that image and Error 91
message number 1 is resolved.

I still don't have an answer for the 2nd Error 91 message. However, I found
that I can successfully backup from any tab EXCEPT the Family tab. I get
error-free backups from the Legacy Home, Pedigree, Descendant, Chronology
and Index tabs. If the Family tab is displaying a couple with children an
Error 91 is guaranteed. If the Family tab is displaying a single female with
children an Error 91 will occur. If the Family tab is displaying a single
male with male & female children an Error 91 will occur. However if there
are only males displayed in the family tab there is a chance the backup will
be successful. If the Family tab is displaying a childless couple or a
single person (male or female), the backup will be successful.

This behavior is the same on two different machines: a custom-built PC and a
Dell Inspiron B130 laptop. The file is converted from FTM but 2 other FTM
converts are fine. Legacy and Windows XP Pro are always up-to-date. I tried
all the usual troubleshooting but so far nothing will make the Error 91
Error reading individual message go away. So for now I just make sure I back
up from any tab EXCEPT the Family tab.

I sent this information to the Support team already. Hopefully it will help
others.

Terri






Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91

[Terri Brown]

I have one file only that generates an Error 91 on a regular basis and I spent 
a good portion of yesterday afternoon testing. I found I had 2 separate Error 
91 messages: 1) Error reading preferred picture and 2) Error reading 
individual. I found the offending "preferred picture" by opening each folder 
which holds my images and using the thumbnail view. The bad image did not 
generate a thumbnail. I replaced that image and Error 91 message number 1 is 
resolved.

I still don't have an answer for the 2nd Error 91 message. However, I found 
that I can successfully backup from any tab EXCEPT the Family tab. I get 
error-free backups from the Legacy Home, Pedigree, Descendant, Chronology and 
Index tabs. If the Family tab is displaying a couple with children an Error 91 
is guaranteed. If the Family tab is displaying a single female with children an 
Error 91 will occur. If the Family tab is displaying a single male with male & 
female children an Error 91 will occur. However if there are only males 
displayed in the family tab there is a chance the backup will be successful. If 
the Family tab is displaying a childless couple or a single person (male or 
female), the backup will be successful.

This behavior is the same on two different machines: a custom-built PC and a 
Dell Inspiron B130 laptop. The file is converted from FTM but 2 other FTM 
converts are fine. Legacy and Windows XP Pro are always up-to-date. I tried all 
the usual troubleshooting but so far nothing will make the Error 91 Error 
reading individual message go away. So for now I just make sure I back up from 
any tab EXCEPT the Family tab.

I sent this information to the Support team already. Hopefully it will help 
others.

Terri


- Original Message 
From: Ann Parsons 
To: LegacyUserGroup 
Sent: Saturday, March 14, 2009 12:49:49 PM
Subject: [LegacyUG] Error 91

Carolyn and other recipients of Error 91,

Today I tried yet a different way of trying to back up without getting error 
91. I did some editing, exited Legacy, returned to Legacy, did backup and 
did not received Error 91.

Ann 




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Re: [LegacyUG] Error 91 and new message about the new window plus error 91

[CE WOOD]

Ann,

Not yet.  Curiouser and curiouser, as Alice said.

Carolyn
  - Original Message - 
  From: Ann Parsons<mailto:aparsons2...@msn.com> 
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
 
  Sent: Friday, March 13, 2009 12:09 PM
  Subject: Re: [LegacyUG] Error 91 and new message about the new window plus 
error 91


  Carolyn,

  Indeed what a bummer. The past few weeks after error 91 routine I get the 
  message "Do you want to open a different family file in the new window?" No 
  new window that I know about. Have you got that one?

  Ann

  - Original Message - 
  From: "CE WOOD" mailto:wood...@msn.com>>
  To: 
mailto:LegacyUserGroup@legacyfamilytree.com>>
  Sent: Thursday, March 12, 2009 5:33 PM
  Subject: Re: [LegacyUG] Error 91


  Ann,

  I'm still getting the error.  It is so odd.  Sometimes I have done as 
  Support suggested and exported to a new file.  That is SUPPOSED to eliminate 
  the problem.  I did nothing to the new file except a BackUp.  Fine.  Then 
  immediately tried to back it up again, and BINGO, Error 91!

  I have used check/repair more than 20 times on several occasions.  Again, 
  Error 91.

  Each time I create a new file, there are also several other files created to 
  go with that new file.  I have so many files now that I can't believe it! 
  I'm sure half of the files in my Legacy folder are from old, Error 91ed 
  files.

  Once I get an Error 91, I have NEVER had it go away, as I said above, EVEN 
  when I have tried to back up the brand new file!  I give up!  What a bummer!

  Carolyn
- Original Message - 
From: Ann Parsons<mailto:aparsons2...@msn.com<mailto:aparsons2...@msn.com>>
To: 
  
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com<mailto:legacyusergr...@legacyfamilytree.com%3cmailto:LegacyUserGroup@legacyfamilytree.com>>
Sent: Thursday, March 12, 2009 10:58 AM
Subject: [LegacyUG] How do I source a "Family Tree" found on Ancestry.com 
  & Error 91


Carolyn,

I can think of a primary source that has erroneous data. When an ancestor 
  of
mine applied for a Social Security Account Number in 1937 he stated he was
born Burley ID. I have an affidavit that he was born Malheur County, OR. I
have a census where he is born in Italy. I figure if someone checks my
sources they can decide for their selves what to believe. I go with Italy
until I learn something new. I use alt birth for the other two.

Another subject. I am still getting Error 91. I try backing up, get Error
91. I go back in and flog the check/repair until I run out of patience and
exit the program. When I go back in most of the time I can do a backup. I
just tried doing check/repair 2 times, exit, go back in and I could back 
  up.
When Error 91 first started at 116 it slowed down. Each time I do
check/repair 116 got slower until it stopped at 116. Now it stops a long
time at 116. I have been documenting what I have entered in Legacy and the
steps I go thru to get it to back up. Have a nice little pile of this. I
hope you are no longer getting Error 91.

Ann
New Mexico, USA

- Original Message - 
From: "CE WOOD" 
mailto:wood...@msn.com<mailto:wood...@msn.com%3cmailto:wood...@msn.com>>>
To: 
  
mailto:LegacyUserGroup@legacyfamilytree.com<mailto:legacyusergr...@legacyfamilytree.com%3cmailto:LegacyUserGroup@legacyfamilytree.com>>>
Sent: Thursday, March 12, 2009 10:29 AM
Subject: Re: [LegacyUG] How do I source a "Family Tree" found on
Ancestry.com


Unless the family tree has RELIABLE sources, it is just clues.  Isn't the
Garden of Eden a  in YOUR database?  Ha-ha.  Primary sources are
birth/death/marriage certificates and such.  Compilations, histories, and
such are secondary sources - reliable if they have used primary sources.
There are too, too many now infamous genealogies that have been discovered
to not only to have confused and comingled families, but also to have
fabricated info.  This is not recent; it was often a matter of survival in
medieaval England to prove connection to a powerful family.  Historians 
  and
scholarly genealogists are still finding errors in many English county
Visitations which depend on the accuracy of the individuals questioned.
Property also descended by birth, and there are countless documented cases
where it is known that people...LIED...in order to get the property, land
being the only source of wealth back then.

So, if the family tree is well sourced with RELIABLE sources, it would be 
  a
tertiary source.

But, in the final analysis, this is YOUR genealogy, and you can call
whatever you want a source.

Carolyn
  - Original M

Re: [LegacyUG] Error 91 and new message about the new window plus error 91

[Ann Parsons]

Carolyn,

Indeed what a bummer. The past few weeks after error 91 routine I get the 
message "Do you want to open a different family file in the new window?" No 
new window that I know about. Have you got that one?

Ann

- Original Message - 
From: "CE WOOD" 
To: 
Sent: Thursday, March 12, 2009 5:33 PM
Subject: Re: [LegacyUG] Error 91


Ann,

I'm still getting the error.  It is so odd.  Sometimes I have done as 
Support suggested and exported to a new file.  That is SUPPOSED to eliminate 
the problem.  I did nothing to the new file except a BackUp.  Fine.  Then 
immediately tried to back it up again, and BINGO, Error 91!

I have used check/repair more than 20 times on several occasions.  Again, 
Error 91.

Each time I create a new file, there are also several other files created to 
go with that new file.  I have so many files now that I can't believe it! 
I'm sure half of the files in my Legacy folder are from old, Error 91ed 
files.

Once I get an Error 91, I have NEVER had it go away, as I said above, EVEN 
when I have tried to back up the brand new file!  I give up!  What a bummer!

Carolyn
  - Original Message - 
  From: Ann Parsons<mailto:aparsons2...@msn.com>
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
  Sent: Thursday, March 12, 2009 10:58 AM
  Subject: [LegacyUG] How do I source a "Family Tree" found on Ancestry.com 
& Error 91


  Carolyn,

  I can think of a primary source that has erroneous data. When an ancestor 
of
  mine applied for a Social Security Account Number in 1937 he stated he was
  born Burley ID. I have an affidavit that he was born Malheur County, OR. I
  have a census where he is born in Italy. I figure if someone checks my
  sources they can decide for their selves what to believe. I go with Italy
  until I learn something new. I use alt birth for the other two.

  Another subject. I am still getting Error 91. I try backing up, get Error
  91. I go back in and flog the check/repair until I run out of patience and
  exit the program. When I go back in most of the time I can do a backup. I
  just tried doing check/repair 2 times, exit, go back in and I could back 
up.
  When Error 91 first started at 116 it slowed down. Each time I do
  check/repair 116 got slower until it stopped at 116. Now it stops a long
  time at 116. I have been documenting what I have entered in Legacy and the
  steps I go thru to get it to back up. Have a nice little pile of this. I
  hope you are no longer getting Error 91.

  Ann
  New Mexico, USA

  - Original Message - 
  From: "CE WOOD" mailto:wood...@msn.com>>
  To: 
mailto:LegacyUserGroup@legacyfamilytree.com>>
  Sent: Thursday, March 12, 2009 10:29 AM
  Subject: Re: [LegacyUG] How do I source a "Family Tree" found on
  Ancestry.com


  Unless the family tree has RELIABLE sources, it is just clues.  Isn't the
  Garden of Eden a  in YOUR database?  Ha-ha.  Primary sources are
  birth/death/marriage certificates and such.  Compilations, histories, and
  such are secondary sources - reliable if they have used primary sources.
  There are too, too many now infamous genealogies that have been discovered
  to not only to have confused and comingled families, but also to have
  fabricated info.  This is not recent; it was often a matter of survival in
  medieaval England to prove connection to a powerful family.  Historians 
and
  scholarly genealogists are still finding errors in many English county
  Visitations which depend on the accuracy of the individuals questioned.
  Property also descended by birth, and there are countless documented cases
  where it is known that people...LIED...in order to get the property, land
  being the only source of wealth back then.

  So, if the family tree is well sourced with RELIABLE sources, it would be 
a
  tertiary source.

  But, in the final analysis, this is YOUR genealogy, and you can call
  whatever you want a source.

  Carolyn
- Original Message - 
From: Diane 
Murach<mailto:dmur...@starstream.net<mailto:dmur...@starstream.net>>
To:
  
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com<mailto:legacyusergr...@legacyfamilytree.com%3cmailto:LegacyUserGroup@legacyfamilytree.com>>
Sent: Thursday, March 12, 2009 9:00 AM
Subject: Re: [LegacyUG] How do I source a "Family Tree" found on
  Ancestry.com



  - Original Message - 
  From: Duane 
Baker<mailto:dbake...@yahoo.com<mailto:dbake...@yahoo.com>>
  To:
  
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com<mailto:legacyusergr...@legacyfamilytree.com%3cmailto:LegacyUserGroup@legacyfamilytree.com>>
  Sent: Thursday, March 12, 2009 7:35 AM
  Subject: Re: [LegacyUG] How do I source a "Family Tree" found on
  Ancestry

Re: [LegacyUG] Error 91

[Gary Templeman]

Sherry,

Would it help if those experiencing a problem that you have been unable to 
duplicate sent to support a DETAILED computer analysis (for example, Belarc 
Advisor) so you could look for a common denominator in the hardware or 
software?


Gary Templeman

- Original Message - 
From: "Sherry/Support" 

To: 
Sent: Friday, March 13, 2009 7:18 AM
Subject: RE: [LegacyUG] Error 91


The solution for Error 91 on our website solves this error 99.9% of the
time. Obviously it doesn't work for the backup problem. We have no idea
what's causing that error with backups and can't offer a solution at this
time.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
supp...@legacyfamilytree.com
http://www.LegacyFamilyTree.com





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To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Error 91

[Sherry/Support]

The solution for Error 91 on our website solves this error 99.9% of the
time. Obviously it doesn’t work for the backup problem. We have no idea
what’s causing that error with backups and can’t offer a solution at this
time.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
supp...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.


Original Message-

From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of CE WOOD
Sent: Thursday, March 12, 2009 4:33 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Error 91

Ann,
 
I'm still getting the error.  It is so odd.  Sometimes I have done as
Support suggested and exported to a new file.  That is SUPPOSED to eliminate
the problem.  I did nothing to the new file except a BackUp.  Fine.  Then
immediately tried to back it up again, and BINGO, Error 91!
 
I have used check/repair more than 20 times on several occasions.  Again,
Error 91.
 
Each time I create a new file, there are also several other files created to
go with that new file.  I have so many files now that I can't believe it! 
I'm sure half of the files in my Legacy folder are from old, Error 91ed
files.
 
Once I get an Error 91, I have NEVER had it go away, as I said above, EVEN
when I have tried to back up the brand new file!  I give up!  What a bummer!
 
Carolyn




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Re: [LegacyUG] Error 91

[CE WOOD]

Ann,

I'm still getting the error.  It is so odd.  Sometimes I have done as Support 
suggested and exported to a new file.  That is SUPPOSED to eliminate the 
problem.  I did nothing to the new file except a BackUp.  Fine.  Then 
immediately tried to back it up again, and BINGO, Error 91!

I have used check/repair more than 20 times on several occasions.  Again, Error 
91.

Each time I create a new file, there are also several other files created to go 
with that new file.  I have so many files now that I can't believe it!  I'm 
sure half of the files in my Legacy folder are from old, Error 91ed files.

Once I get an Error 91, I have NEVER had it go away, as I said above, EVEN when 
I have tried to back up the brand new file!  I give up!  What a bummer!

Carolyn
  - Original Message - 
  From: Ann Parsons 
  To: 
LegacyUserGroup@legacyfamilytree.com
 
  Sent: Thursday, March 12, 2009 10:58 AM
  Subject: [LegacyUG] How do I source a "Family Tree" found on Ancestry.com & 
Error 91


  Carolyn,

  I can think of a primary source that has erroneous data. When an ancestor of 
  mine applied for a Social Security Account Number in 1937 he stated he was 
  born Burley ID. I have an affidavit that he was born Malheur County, OR. I 
  have a census where he is born in Italy. I figure if someone checks my 
  sources they can decide for their selves what to believe. I go with Italy 
  until I learn something new. I use alt birth for the other two.

  Another subject. I am still getting Error 91. I try backing up, get Error 
  91. I go back in and flog the check/repair until I run out of patience and 
  exit the program. When I go back in most of the time I can do a backup. I 
  just tried doing check/repair 2 times, exit, go back in and I could back up. 
  When Error 91 first started at 116 it slowed down. Each time I do 
  check/repair 116 got slower until it stopped at 116. Now it stops a long 
  time at 116. I have been documenting what I have entered in Legacy and the 
  steps I go thru to get it to back up. Have a nice little pile of this. I 
  hope you are no longer getting Error 91.

  Ann
  New Mexico, USA

  - Original Message - 
  From: "CE WOOD" mailto:wood...@msn.com>>
  To: 
mailto:LegacyUserGroup@legacyfamilytree.com>>
  Sent: Thursday, March 12, 2009 10:29 AM
  Subject: Re: [LegacyUG] How do I source a "Family Tree" found on 
  Ancestry.com


  Unless the family tree has RELIABLE sources, it is just clues.  Isn't the 
  Garden of Eden a  in YOUR database?  Ha-ha.  Primary sources are 
  birth/death/marriage certificates and such.  Compilations, histories, and 
  such are secondary sources - reliable if they have used primary sources. 
  There are too, too many now infamous genealogies that have been discovered 
  to not only to have confused and comingled families, but also to have 
  fabricated info.  This is not recent; it was often a matter of survival in 
  medieaval England to prove connection to a powerful family.  Historians and 
  scholarly genealogists are still finding errors in many English county 
  Visitations which depend on the accuracy of the individuals questioned. 
  Property also descended by birth, and there are countless documented cases 
  where it is known that people...LIED...in order to get the property, land 
  being the only source of wealth back then.

  So, if the family tree is well sourced with RELIABLE sources, it would be a 
  tertiary source.

  But, in the final analysis, this is YOUR genealogy, and you can call 
  whatever you want a source.

  Carolyn
- Original Message - 
From: Diane 
Murach>
To: 
  
LegacyUserGroup@legacyfamilytree.com>
Sent: Thursday, March 12, 2009 9:00 AM
Subject: Re: [LegacyUG] How do I source a "Family Tree" found on 
  Ancestry.com



  - Original Message - 
  From: Duane Baker>
  To: 
  
LegacyUserGroup@legacyfamilytree.com>
  Sent: Thursday, March 12, 2009 7:35 AM
  Subject: Re: [LegacyUG] How do I source a "Family Tree" found on 
  Ancestry.com


Then I suppose things such as family letters,  newspaper 
  clippings, etc. are just "clues" and not sources?

--- On Mon, 3/9/09, Diane Murach 
  
mailto:dmur...@starstream.net>>
 wrote:

  From: Diane Murach 
  
mailto:dmur...@starstream.net>>
  Subject: Re: [LegacyUG] How do I source a "Family Tree" fou

Re: [LegacyUG] Error 91 revisited

[CE WOOD]

Oh yes, I have always made 2 external backups (or tried to) every time I back 
up my file (or try to).  One of the oddest episodes occurred when I WAS able to 
back up to Legacy, and then, without doing anything to the file, got an Error 
91 when trying to back up to the external.  It has happened the other way too.  
THAT is weird!

Carolyn
  - Original Message - 
  From: Elizabeth Cunningham<mailto:drybo...@netreach.net> 
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
 
  Sent: Wednesday, March 04, 2009 5:37 PM
  Subject: Re: [LegacyUG] Error 91 revisited


  Have you tried /copying/ the file to another drive?  I have not ever 
  backed up, but I have often copied the data file to an external hard 
  drive or a separate partition.  Even to another folder.

Elizabeth C

  CE WOOD wrote:
  > If I could back up at all, even to the Legacy folder, I would.
  >  
  > Carolyn
  >
  >



  Legacy User Group guidelines: 
 
http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp>
  Archived messages: 
 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/<http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/>
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Re: [LegacyUG] Error 91 revisited

[Elizabeth Cunningham]

Have you tried /copying/ the file to another drive?  I have not ever 
backed up, but I have often copied the data file to an external hard 
drive or a separate partition.  Even to another folder.


 Elizabeth C

CE WOOD wrote:

If I could back up at all, even to the Legacy folder, I would.
 
Carolyn







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Re: [LegacyUG] Error 91 revisited

[Gary Templeman]

It may be a bit more complex to set up but you can also backup the 
associated files (and multimedia files) associated with the FDB file. It is 
not difficult to look into an existing backup file to see the individual 
files contained therein. (And I believe they will all start with the same 
name as the family file anyway) Once you know the names, there are a 
multitude of backup programs, including freeware such as Karen's Replicator, 
where you can create a job to automatically copy designated files and 
folders to various locations.


The advantage of zipping is three fold. It compresses the data to take up 
less space (not a big issue with modern hard drives), it puts them into 
*one* file which is a bit easier to copy to additional places if desired and 
can be given unique names for archival purposes, and Legacy will recognize 
it and restore from a zip backup rather than having to manually unzip back 
to the Legacy data folder (or where ever you save the master file). However, 
one can accomplish the same "purpose" of backing up without zipping.  And if 
desired, there are also freeware programs that will zip up the files that 
are copied, so you can end up with the exact same result. I did not say 
backing up in this manner was as easy as clicking File_Backup Family File. I 
said that your statement that because of error 91 that you "can't" backup is 
not accurate.


I use Replicator and another program named SyncBack SE for my business 
backups so I have some familiarity with the process. Some people use online 
backup services such as Mozy or Carbonite. The ins and out so HOW to use 
those kinds of programs is off-topic for this list. Suffice it to say that 
after a moderate amount of effort to initially set up, there are relatively 
easy methods of bypassing the error 91 problem.


Regards,

Gary Templeman


- Original Message - 
From: "CE WOOD" 

To: 
Sent: Tuesday, March 03, 2009 3:13 PM
Subject: Re: [LegacyUG] Error 91 revisited


Yes, but then you don't have all the other files that are associated with 
your FDB file.  You need to back all of them up too, or you have lost 
multitudes of information.  And, because the "normal" backup file is zipped, 
you have no way of knowing which other files to also back up manually.  I 
guess all of us need to name our family files by date and time since we will 
have to come up with a new name every time we back up.


Carolyn





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Re: [LegacyUG] Error 91 revisited

[CE WOOD]

Yes, but then you don't have all the other files that are associated with your 
FDB file.  You need to back all of them up too, or you have lost multitudes of 
information.  And, because the "normal" backup file is zipped, you have no way 
of knowing which other files to also back up manually.  I guess all of us need 
to name our family files by date and time since we will have to come up with a 
new name every time we back up.

Carolyn
  - Original Message - 
  From: Gary Templeman<mailto:gtemplem...@comcast.net> 
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
 
  Sent: Monday, March 02, 2009 10:59 PM
  Subject: Re: [LegacyUG] Error 91 revisited


  Of course you can backup, you just can't create the special zip backup file 
  using Legacy. ANY copy of your file that you make can serve as a backup. You 
  can place it in a folder named backup, copy to a flash or portable hard 
  drive, or use your CD (which I also don't recommend ad the primary storage 
  place, but that is another discussion) and so on. Then using any number of 
  methods (Copy/paste, right-click and drag, File_Save As, etc.) place a 
  *copy* of the .fdb file in that location, renaming it if desired so it can 
  be differentiated from the master file.

  There are many ways to skin the backup cat and while some may take a few 
  extra clicks or be a bit more complex to accomplish, it is certainly not 
  something worth getting all worked up over or say "you can't backup". A bug 
  like this can only get fixed after it can be duplicated and understood, and 
  so far (that I know) the Legacy people have not been able to duplicate the 
  environment that causes it. Until they can, those who are affected need to 
  use some kind of workaround.

  Gary Templeman


  - Original Message - 
  From: "CE WOOD" mailto:wood...@msn.com>>
  To: 
mailto:LegacyUserGroup@legacyfamilytree.com>>
  Sent: Monday, March 02, 2009 3:33 PM
  Subject: Re: [LegacyUG] Error 91 revisited


  I concur about adding individuals, unlinking, linking, deleting.  Also when 
  I add many events.  I have several people with two sets of parents (the 
  result of working in the Middle Ages where much scholarly controversy 
  exists), and go back into BC dates.  Support has told me that some people 
  have 100,000 people in their files, whereas I have only 23,000 (but scads of 
  details, events, wills, etc.), so Legacy SHOULD be able to handle my file 
  and my changes.  I don't do anything odd, and had no problem until Legacy 6 
  or maybe a late version of Legacy 5.  It's hard to remember now.

  Check/Repair isn't fixing anything for me because that makes no difference, 
  and now exporting makes no difference.

  I can't back up to any drive!

  Carolyn


- Original Message - 
From: Ann Parsons<mailto:aparsons2...@msn.com<mailto:aparsons2...@msn.com>>
To: 
  
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com<mailto:legacyusergr...@legacyfamilytree.com%3cmailto:LegacyUserGroup@legacyfamilytree.com>>
Sent: Monday, March 02, 2009 3:07 PM
Subject: Re: [LegacyUG] Error 91 revisited


I agree that the check/repair must be fixing something. I have not been
noting exactly what I do in my database when I get the error message. 
  Going
by memory, it seems when I have added individuals or have done a lot of
correcting data that was transferred from PAF to FTM to Legacy version 2.

Ann
in sunny New Mexico, USA


- Original Message - 
From: "ronald ferguson" 
mailto:ronfe...@msn.com<mailto:ronfe...@msn.com%3cmailto:ronfe...@msn.com>>>
To: 
  
mailto:legacyusergroup@legacyfamilytree.com<mailto:legacyusergr...@legacyfamilytree.com%3cmailto:legacyusergroup@legacyfamilytree.com>>>
Sent: Monday, March 02, 2009 3:28 PM
Subject: RE: [LegacyUG] Error 91 revisited




Ann,

Not being able to remember the details from running check/Repair, I have
just done one.

It seems, on my set up at least, that it takes 164 steps to complete 
  (please
don't ask what they are, as I haven't a clue). Some steps must take longer
than others which is why it regularly pauses, and I doubt if this is
significant. Happy to be corrected by Legacy though!

Interesting that you don't get the error after running a Check/Repair, as
this is suggestive of a recurring error in your database. Even more
interesting would be "what" and "why"!


Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database

http://www.fergys.co.uk<http://www.fergys.co.uk/<http://www.fergys.co.uk%3chttp//www.fergys.co.uk/>>,
View the

Re: [LegacyUG] Error 91 revisited

[Mary Young]

Hmmm ... When Support requested I send my file via Legacy Backup so
they could examine it - I got Error 91 for the first time - spooky!
Mary Young



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Archived messages: 
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Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[Gary Templeman]

Of course you can backup, you just can't create the special zip backup file 
using Legacy. ANY copy of your file that you make can serve as a backup. You 
can place it in a folder named backup, copy to a flash or portable hard 
drive, or use your CD (which I also don't recommend ad the primary storage 
place, but that is another discussion) and so on. Then using any number of 
methods (Copy/paste, right-click and drag, File_Save As, etc.) place a 
*copy* of the .fdb file in that location, renaming it if desired so it can 
be differentiated from the master file.


There are many ways to skin the backup cat and while some may take a few 
extra clicks or be a bit more complex to accomplish, it is certainly not 
something worth getting all worked up over or say "you can't backup". A bug 
like this can only get fixed after it can be duplicated and understood, and 
so far (that I know) the Legacy people have not been able to duplicate the 
environment that causes it. Until they can, those who are affected need to 
use some kind of workaround.


Gary Templeman


- Original Message - 
From: "CE WOOD" 

To: 
Sent: Monday, March 02, 2009 3:33 PM
Subject: Re: [LegacyUG] Error 91 revisited


I concur about adding individuals, unlinking, linking, deleting.  Also when 
I add many events.  I have several people with two sets of parents (the 
result of working in the Middle Ages where much scholarly controversy 
exists), and go back into BC dates.  Support has told me that some people 
have 100,000 people in their files, whereas I have only 23,000 (but scads of 
details, events, wills, etc.), so Legacy SHOULD be able to handle my file 
and my changes.  I don't do anything odd, and had no problem until Legacy 6 
or maybe a late version of Legacy 5.  It's hard to remember now.


Check/Repair isn't fixing anything for me because that makes no difference, 
and now exporting makes no difference.


I can't back up to any drive!

Carolyn


 - Original Message - 
 From: Ann Parsons<mailto:aparsons2...@msn.com>
 To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>

 Sent: Monday, March 02, 2009 3:07 PM
 Subject: Re: [LegacyUG] Error 91 revisited


 I agree that the check/repair must be fixing something. I have not been
 noting exactly what I do in my database when I get the error message. 
Going

 by memory, it seems when I have added individuals or have done a lot of
 correcting data that was transferred from PAF to FTM to Legacy version 2.

 Ann
 in sunny New Mexico, USA


 - Original Message - 
 From: "ronald ferguson" mailto:ronfe...@msn.com>>
 To: 
mailto:legacyusergroup@legacyfamilytree.com>>

 Sent: Monday, March 02, 2009 3:28 PM
 Subject: RE: [LegacyUG] Error 91 revisited




 Ann,

 Not being able to remember the details from running check/Repair, I have
 just done one.

 It seems, on my set up at least, that it takes 164 steps to complete 
(please

 don't ask what they are, as I haven't a clue). Some steps must take longer
 than others which is why it regularly pauses, and I doubt if this is
 significant. Happy to be corrected by Legacy though!

 Interesting that you don't get the error after running a Check/Repair, as
 this is suggestive of a recurring error in your database. Even more
 interesting would be "what" and "why"!


 Ron Ferguson

 _

 *New* Improved Interface for OpenOffice.org Contacts Database
 http://www.fergys.co.uk<http://www.fergys.co.uk/>,
 View the Grimshaw Family Tree at:
 http://www.fergys.co.uk/Grimshaw/<http://www.fergys.co.uk/Grimshaw/>
 For The Fergusons of N.W. England See:
 http://myweb.tiscali.co.uk/fergys/<http://myweb.tiscali.co.uk/fergys/>
 _








 
 > From: aparsons2...@msn.com<mailto:aparsons2...@msn.com>
 > To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>

 > Subject: Re: [LegacyUG] Error 91 revisited
 > Date: Mon, 2 Mar 2009 14:53:24 -0700
 >
 > I still get the pesky error 91. If I do check/repair before backing up I
 > usually do not get error 91. That is a catch 22 as the instructions 
advise

 > backing up before check/repair. Does your backup hesitate at a certain
 > number, mine does. Thinking it might be helpful, maybe I should keep 
track
 > of the number where is hesitates. Once in awhile I have to do 
check/repair

 > more than once to avoid pesky error 91.
 >
 > Ann
 >
 >
 > - Original Message -
 > From: "Kirstin"
 > To:
 > Sent: Saturday, February 28, 2009 4:59 PM
 > Subject: Re: [LegacyUG] Error 91 revisited
 >
 >
 >> I get it periodically when my Legacy shut

Re: [LegacyUG] Error 91 revisited

[Mary Young]

Today I tried to backup my faulty file (problem with Child Status
List). This file has been Checked'n'Repaired times without number.
The backup wouldn't start, I got the dreaded Error 91 for the first
time I can remember.
Just my tuppence worth!
Mary Young



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To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[CE WOOD]

If I could back up at all, even to the Legacy folder, I would.

Carolyn
  - Original Message - 
  From: ronald ferguson<mailto:ronfe...@msn.com> 
  To: 
legacyusergroup@legacyfamilytree.com<mailto:legacyusergroup@legacyfamilytree.com>
 
  Sent: Monday, March 02, 2009 3:24 PM
  Subject: RE: [LegacyUG] Error 91 revisited



  We live and learn - still not going to do though!



  Ron Ferguson

  _

  *New* Improved Interface for OpenOffice.org Contacts Database
  http://www.fergys.co.uk<http://www.fergys.co.uk/>
  View the Grimshaw Family Tree at:
  http://www.fergys.co.uk/Grimshaw/<http://www.fergys.co.uk/Grimshaw/>
  For The Fergusons of N.W. England See:
  http://myweb.tiscali.co.uk/fergys/<http://myweb.tiscali.co.uk/fergys/>
  _








  
  > From: wood...@msn.com<mailto:wood...@msn.com>
  > To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
  > Subject: Re: [LegacyUG] Error 91 revisited
  > Date: Mon, 2 Mar 2009 15:20:42 -0800
  >
  >
  >
  >
  >
  >
  >
  >
  >
  >
  >
  > I have done so many years.
  >
  >
  >
  > Carolyn
  >
  >
  > - Original Message -
  >
  > From: ronald ferguson
  >
  > To: 
legacyusergroup@legacyfamilytree.com<mailto:legacyusergroup@legacyfamilytree.com>
  >
  > Sent: Monday, March 02, 2009 3:07
  > PM
  >
  > Subject: RE: [LegacyUG] Error 91
  > revisited
  >
  >
  >
  > Carolyn,
  >
  > I don't think one can back-up direct
  > to a CD from Legacy, it certainly isn't something which I would try. I think
  > you would have to back-up to your hard drive first, and then burn to your
  > CD.
  >
  >
  >
  > Ron
  > Ferguson
  >
  > _
  >
  > *New*
  > Improved Interface for OpenOffice.org Contacts Database
  > http://www.fergys.co.uk<http://www.fergys.co.uk/>
  > View the
  > Grimshaw Family Tree at:
  > http://www.fergys.co.uk/Grimshaw/<http://www.fergys.co.uk/Grimshaw/>
  > For
  > The Fergusons of N.W. England See:
  > http://myweb.tiscali.co.uk/fergys/<http://myweb.tiscali.co.uk/fergys/>
  > _________
  >
  >
  >
  >
  >
  >
  >
  >
  > 
  >>
  > From: wood...@msn.com<mailto:wood...@msn.com>
  >> To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
  >>
  > Subject: Re: [LegacyUG] Error 91 revisited
  >> Date: Mon, 2 Mar 2009
  > 14:28:13
  > -0800
  >>
  >>
  >>
  >>
  >>
  >>
  >>
  >>
  >>
  >>
  >>
  >>
  > Mine stops at Step 116/164, 117/164, 157/164, and 163/164.
  >> Right now,
  > although I have exported to a new file, I am unable to back up AT
  >> ALL.
  > Keep getting Error 91!
  >>
  >>
  >>
  >> SUPPORT!! PLEASE HELP
  > US!!
  >>
  >>
  >>
  >> So far, you have suggested deleting all
  > the adjunct files (.usr, for
  >> example) and then reinstalling Legacy.
  > That was a pain - had to reset all
  >> preferences, event definitions,
  > etc., AND, it didn't solve the
  >> problem. Then you
  > advised:
  >>
  >>
  >> "When you are making a Backup which of the
  > file options have you selected
  >> under the data files options? Do you
  > also backup the multimedia
  >> files? I used the file you sent me and did
  > not get the error 91 but the
  >> one you sent me only had your data file
  > it did not have the IGI results,
  >> ToDo's etc. that can be selected as
  > part of the data files to be backed
  >> up. It is possible one of those
  > choices is triggering the error
  >> 91."
  >>
  >> I replied that I
  > backed up only the file itself, but had no
  >> response. Then some
  > different advice from Support:
  >>
  >>
  >> "File> Export to>
  > Legacy File (this is the process we recommend
  >> for fixing error 91).
  > That creates a new empty Legacy file then imports
  >> your data into that
  > new file. It is that process that wipes out the last used
  >> family info
  > and sets the last updated date on all the info to the current
  >> date.
  > Because it is a new file any deleted records etc that might cause an
  >>
  > error 91 are left behind in the o

Re: [LegacyUG] Error 91 revisited

[CE WOOD]

I concur about adding individuals, unlinking, linking, deleting.  Also when I 
add many events.  I have several people with two sets of parents (the result of 
working in the Middle Ages where much scholarly controversy exists), and go 
back into BC dates.  Support has told me that some people have 100,000 people 
in their files, whereas I have only 23,000 (but scads of details, events, 
wills, etc.), so Legacy SHOULD be able to handle my file and my changes.  I 
don't do anything odd, and had no problem until Legacy 6 or maybe a late 
version of Legacy 5.  It's hard to remember now.

Check/Repair isn't fixing anything for me because that makes no difference, and 
now exporting makes no difference.

I can't back up to any drive!

Carolyn 


  - Original Message - 
  From: Ann Parsons<mailto:aparsons2...@msn.com> 
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
 
  Sent: Monday, March 02, 2009 3:07 PM
  Subject: Re: [LegacyUG] Error 91 revisited


  I agree that the check/repair must be fixing something. I have not been 
  noting exactly what I do in my database when I get the error message. Going 
  by memory, it seems when I have added individuals or have done a lot of 
  correcting data that was transferred from PAF to FTM to Legacy version 2.

  Ann
  in sunny New Mexico, USA


  - Original Message - 
  From: "ronald ferguson" mailto:ronfe...@msn.com>>
  To: 
mailto:legacyusergroup@legacyfamilytree.com>>
  Sent: Monday, March 02, 2009 3:28 PM
  Subject: RE: [LegacyUG] Error 91 revisited




  Ann,

  Not being able to remember the details from running check/Repair, I have 
  just done one.

  It seems, on my set up at least, that it takes 164 steps to complete (please 
  don't ask what they are, as I haven't a clue). Some steps must take longer 
  than others which is why it regularly pauses, and I doubt if this is 
  significant. Happy to be corrected by Legacy though!

  Interesting that you don't get the error after running a Check/Repair, as 
  this is suggestive of a recurring error in your database. Even more 
  interesting would be "what" and "why"!


  Ron Ferguson

  _

  *New* Improved Interface for OpenOffice.org Contacts Database
  http://www.fergys.co.uk<http://www.fergys.co.uk/>,
  View the Grimshaw Family Tree at:
  http://www.fergys.co.uk/Grimshaw/<http://www.fergys.co.uk/Grimshaw/>
  For The Fergusons of N.W. England See:
  http://myweb.tiscali.co.uk/fergys/<http://myweb.tiscali.co.uk/fergys/>
  _








  
  > From: aparsons2...@msn.com<mailto:aparsons2...@msn.com>
  > To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
  > Subject: Re: [LegacyUG] Error 91 revisited
  > Date: Mon, 2 Mar 2009 14:53:24 -0700
  >
  > I still get the pesky error 91. If I do check/repair before backing up I
  > usually do not get error 91. That is a catch 22 as the instructions advise
  > backing up before check/repair. Does your backup hesitate at a certain
  > number, mine does. Thinking it might be helpful, maybe I should keep track
  > of the number where is hesitates. Once in awhile I have to do check/repair
  > more than once to avoid pesky error 91.
  >
  > Ann
  >
  >
  > - Original Message -
  > From: "Kirstin"
  > To:
  > Sent: Saturday, February 28, 2009 4:59 PM
  > Subject: Re: [LegacyUG] Error 91 revisited
  >
  >
  >> I get it periodically when my Legacy shuts down improperly (dell
  >> Inspiron 9200 w/ Windows XP). I run a repair & it goes away immediately.
  >>
  >> Kirstin
  >>
  >> Janis L Gilmore wrote:
  >>> I didn¹t follow all of the error 91 postings, but in looking at the
  >>> archives
  >>> just now, it appears to me that the discussion was dropped, although no
  >>> resolution was achieved.
  >>>
  >>> Is that correct, or did I miss something? Error 91 is driving me mad.
  >>>
  >>> I can¹t even see that Legacy has assured us that the data in the backups
  >>> created under error 91 are good (although they appear to be okay).
  >>>
  >>> I installed SP3. Have not reinstalled Legacy, because from what I can
  >>> tell,
  >>> that has not solved anyone¹s problem.
  >>>
  >>> Any updates on this annoying little feature?
  >>>
  >>> Janis Walker Gilmore
  >
  _
  View your Twitter and Flickr updates from one place – Learn more!
  
http://clk.atdmt.com/UKM/go/137984

RE: [LegacyUG] Error 91 revisited

[ronald ferguson]

We live and learn - still not going to do though!



Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: wood...@msn.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91 revisited
> Date: Mon, 2 Mar 2009 15:20:42 -0800
>
>
>
>
>
>
>
>
>
>
>
> I have done so many years.
>
>
>
> Carolyn
>
>
> - Original Message -
>
> From: ronald ferguson
>
> To: legacyusergroup@legacyfamilytree.com
>
> Sent: Monday, March 02, 2009 3:07
> PM
>
> Subject: RE: [LegacyUG] Error 91
> revisited
>
>
>
> Carolyn,
>
> I don't think one can back-up direct
> to a CD from Legacy, it certainly isn't something which I would try. I think
> you would have to back-up to your hard drive first, and then burn to your
> CD.
>
>
>
> Ron
> Ferguson
>
> _
>
> *New*
> Improved Interface for OpenOffice.org Contacts Database
> http://www.fergys.co.uk
> View the
> Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For
> The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _____________
>
>
>
>
>
>
>
>
> 
>>
> From: wood...@msn.com
>> To: LegacyUserGroup@legacyfamilytree.com
>>
> Subject: Re: [LegacyUG] Error 91 revisited
>> Date: Mon, 2 Mar 2009
> 14:28:13
> -0800
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
> Mine stops at Step 116/164, 117/164, 157/164, and 163/164.
>> Right now,
> although I have exported to a new file, I am unable to back up AT
>> ALL.
> Keep getting Error 91!
>>
>>
>>
>> SUPPORT!! PLEASE HELP
> US!!
>>
>>
>>
>> So far, you have suggested deleting all
> the adjunct files (.usr, for
>> example) and then reinstalling Legacy.
> That was a pain - had to reset all
>> preferences, event definitions,
> etc., AND, it didn't solve the
>> problem. Then you
> advised:
>>
>>
>> "When you are making a Backup which of the
> file options have you selected
>> under the data files options? Do you
> also backup the multimedia
>> files? I used the file you sent me and did
> not get the error 91 but the
>> one you sent me only had your data file
> it did not have the IGI results,
>> ToDo's etc. that can be selected as
> part of the data files to be backed
>> up. It is possible one of those
> choices is triggering the error
>> 91."
>>
>> I replied that I
> backed up only the file itself, but had no
>> response. Then some
> different advice from Support:
>>
>>
>> "File> Export to>
> Legacy File (this is the process we recommend
>> for fixing error 91).
> That creates a new empty Legacy file then imports
>> your data into that
> new file. It is that process that wipes out the last used
>> family info
> and sets the last updated date on all the info to the current
>> date.
> Because it is a new file any deleted records etc that might cause an
>>
> error 91 are left behind in the old file."
>>
>>
>>
>> I
> was able to back up the new file - ONCE ONLY. Trying immediately to
>>
> back the new, untouched file to my CD resulted in Error 91. Never
> could
>> back it up again to either my C drive or a
> CD.
>>
>>
>>
>> Now I can't back up at
> all!!!
>>
>>
>>
>> Carolyn
>>
>>
>> -
> Original Message -
>>
>> From: Ann
>>
> Parsons
>>
>> To: LegacyUserGroup@legacyfamilytree.com
>>
>>
> Sent: Monday, March 02, 2009 1:53
>> PM
>>
>> Subject: Re:
> [LegacyUG] Error 91
>> revisited
>>
>>
>> I still get the
> pesky error 91. If I do check/repair before
>> backing up I
>>
> usually do not get error 91. That is a catch 22 as the
>> instructions
> advise
>> backing up before check/repair. Does your backup
>>
> hesitate at a certain
>> number, mine does. Thinking it might be
> helpful,
>>

Re: [LegacyUG] Error 91 revisited

[CE WOOD]

I have done so many years.

Carolyn
  - Original Message - 
  From: ronald ferguson<mailto:ronfe...@msn.com> 
  To: 
legacyusergroup@legacyfamilytree.com<mailto:legacyusergroup@legacyfamilytree.com>
 
  Sent: Monday, March 02, 2009 3:07 PM
  Subject: RE: [LegacyUG] Error 91 revisited



  Carolyn,
   
  I don't think one can back-up direct to a CD from Legacy, it certainly isn't 
something which I would try. I think you would have to back-up to your hard 
drive first, and then burn to your CD.



  Ron Ferguson

  _

  *New* Improved Interface for OpenOffice.org Contacts Database
  http://www.fergys.co.uk<http://www.fergys.co.uk/>
  View the Grimshaw Family Tree at:
  http://www.fergys.co.uk/Grimshaw/<http://www.fergys.co.uk/Grimshaw/>
  For The Fergusons of N.W. England See:
  http://myweb.tiscali.co.uk/fergys/<http://myweb.tiscali.co.uk/fergys/>
  _








  
  > From: wood...@msn.com<mailto:wood...@msn.com>
  > To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
  > Subject: Re: [LegacyUG] Error 91 revisited
  > Date: Mon, 2 Mar 2009 14:28:13 -0800
  >
  >
  >
  >
  >
  >
  >
  >
  >
  >
  >
  > Mine stops at Step 116/164, 117/164, 157/164, and 163/164.
  > Right now, although I have exported to a new file, I am unable to back up AT
  > ALL. Keep getting Error 91!
  >
  >
  >
  > SUPPORT!! PLEASE HELP US!!
  >
  >
  >
  > So far, you have suggested deleting all the adjunct files (.usr, for
  > example) and then reinstalling Legacy. That was a pain - had to reset all
  > preferences, event definitions, etc., AND, it didn't solve the
  > problem. Then you advised:
  >
  >
  > "When you are making a Backup which of the file options have you selected
  > under the data files options? Do you also backup the multimedia
  > files? I used the file you sent me and did not get the error 91 but the
  > one you sent me only had your data file it did not have the IGI results,
  > ToDo's etc. that can be selected as part of the data files to be backed
  > up. It is possible one of those choices is triggering the error
  > 91."
  >
  > I replied that I backed up only the file itself, but had no
  > response. Then some different advice from Support:
  >
  >
  > "File> Export to> Legacy File (this is the process we recommend
  > for fixing error 91). That creates a new empty Legacy file then imports
  > your data into that new file. It is that process that wipes out the last 
used
  > family info and sets the last updated date on all the info to the current
  > date. Because it is a new file any deleted records etc that might cause an
  > error 91 are left behind in the old file."
  >
  >
  >
  > I was able to back up the new file - ONCE ONLY. Trying immediately to
  > back the new, untouched file to my CD resulted in Error 91. Never could
  > back it up again to either my C drive or a CD.
  >
  >
  >
  > Now I can't back up at all!!!
  >
  >
  >
  > Carolyn
  >
  >
  > - Original Message -
  >
  > From: Ann
  > Parsons
  >
  > To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
  >
  > Sent: Monday, March 02, 2009 1:53
  > PM
  >
  > Subject: Re: [LegacyUG] Error 91
  > revisited
  >
  >
  > I still get the pesky error 91. If I do check/repair before
  > backing up I
  > usually do not get error 91. That is a catch 22 as the
  > instructions advise
  > backing up before check/repair. Does your backup
  > hesitate at a certain
  > number, mine does. Thinking it might be helpful,
  > maybe I should keep track
  > of the number where is hesitates. Once in awhile
  > I have to do check/repair
  > more than once to avoid pesky error
  > 91.
  >
  > Ann
  >
  >
  > - Original Message -
  > From: "Kirstin"
  >
  > To:
  >
  > Sent:
  > Saturday, February 28, 2009 4:59 PM
  > Subject: Re: [LegacyUG] Error 91
  > revisited
  >
  >
  >> I get it periodically when my Legacy shuts down
  > improperly (dell
  >> Inspiron 9200 w/ Windows XP). I run a repair & it
  > goes away immediately.
  >>
  >> Kirstin
  >>
  >> Janis L Gilmore
  > wrote:
  >>> I didn¹t follow all of the error 91 postings, but in
  > looking at the
  >>> archives
  >>> just now, it appears to me
  > that the discussion was dropped, although no
  >>> resolu

Re: [LegacyUG] Error 91 revisited

[Ann Parsons]

Laurence,

I have never been the recipient of error 91 on starting Legacy. Just when 
backing up. Thank you for taking the time to share your experience with the 
"Error 91 Group"

Ann


- Original Message - 
From: "Laurence E Stephenson" 
To: 
Sent: Monday, March 02, 2009 3:47 PM
Subject: RE: [LegacyUG] Error 91 revisited


I on occasion get error 91 on starting up Legacy. I click on quit and Legacy
closes then when I try to restart all is well.

I have no problem with backup.
-- 
Regards,
Laurence E Stephenson

http://mc2.vicnet.net.au/home/lauries/web/index.html

 I am Researching:-
 Butcher..Stroud, Gloucestershire, England
 Fortune..Berwickshire, Scotland
 Garlick...Liverpool, Lancashire, England
 Mee...Kilflyn, Limerick, Ireland (Palatine)
 PayneWashingborough, Lincolnshire, England
 Ritchie...Bonhill, Dunbartonshire, Scotland
 StephensonPickering, Yorkshire, England
 Wittick.. ...(Convict) Walsall, Staffordshire, England





Legacy User Group guidelines:
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Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
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Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[Ann Parsons]

I agree that the check/repair must be fixing something. I have not been 
noting exactly what I do in my database when I get the error message. Going 
by memory, it seems when I have added individuals or have done a lot of 
correcting data that was transferred from PAF to FTM to Legacy version 2.

Ann
in sunny New Mexico, USA


- Original Message - 
From: "ronald ferguson" 
To: 
Sent: Monday, March 02, 2009 3:28 PM
Subject: RE: [LegacyUG] Error 91 revisited




Ann,

Not being able to remember the details from running check/Repair, I have 
just done one.

It seems, on my set up at least, that it takes 164 steps to complete (please 
don't ask what they are, as I haven't a clue). Some steps must take longer 
than others which is why it regularly pauses, and I doubt if this is 
significant. Happy to be corrected by Legacy though!

Interesting that you don't get the error after running a Check/Repair, as 
this is suggestive of a recurring error in your database. Even more 
interesting would be "what" and "why"!


Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk,
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: aparsons2...@msn.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91 revisited
> Date: Mon, 2 Mar 2009 14:53:24 -0700
>
> I still get the pesky error 91. If I do check/repair before backing up I
> usually do not get error 91. That is a catch 22 as the instructions advise
> backing up before check/repair. Does your backup hesitate at a certain
> number, mine does. Thinking it might be helpful, maybe I should keep track
> of the number where is hesitates. Once in awhile I have to do check/repair
> more than once to avoid pesky error 91.
>
> Ann
>
>
> - Original Message -
> From: "Kirstin"
> To:
> Sent: Saturday, February 28, 2009 4:59 PM
> Subject: Re: [LegacyUG] Error 91 revisited
>
>
>> I get it periodically when my Legacy shuts down improperly (dell
>> Inspiron 9200 w/ Windows XP). I run a repair & it goes away immediately.
>>
>> Kirstin
>>
>> Janis L Gilmore wrote:
>>> I didn¹t follow all of the error 91 postings, but in looking at the
>>> archives
>>> just now, it appears to me that the discussion was dropped, although no
>>> resolution was achieved.
>>>
>>> Is that correct, or did I miss something? Error 91 is driving me mad.
>>>
>>> I can¹t even see that Legacy has assured us that the data in the backups
>>> created under error 91 are good (although they appear to be okay).
>>>
>>> I installed SP3. Have not reinstalled Legacy, because from what I can
>>> tell,
>>> that has not solved anyone¹s problem.
>>>
>>> Any updates on this annoying little feature?
>>>
>>> Janis Walker Gilmore
>
_
View your Twitter and Flickr updates from one place – Learn more!
http://clk.atdmt.com/UKM/go/137984870/direct/01/


Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp 




Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Error 91 revisited

[ronald ferguson]

Carolyn,
 
I don't think one can back-up direct to a CD from Legacy, it certainly isn't 
something which I would try. I think you would have to back-up to your hard 
drive first, and then burn to your CD.



Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: wood...@msn.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91 revisited
> Date: Mon, 2 Mar 2009 14:28:13 -0800
>
>
>
>
>
>
>
>
>
>
>
> Mine stops at Step 116/164, 117/164, 157/164, and 163/164.
> Right now, although I have exported to a new file, I am unable to back up AT
> ALL. Keep getting Error 91!
>
>
>
> SUPPORT!! PLEASE HELP US!!
>
>
>
> So far, you have suggested deleting all the adjunct files (.usr, for
> example) and then reinstalling Legacy. That was a pain - had to reset all
> preferences, event definitions, etc., AND, it didn't solve the
> problem. Then you advised:
>
>
> "When you are making a Backup which of the file options have you selected
> under the data files options? Do you also backup the multimedia
> files? I used the file you sent me and did not get the error 91 but the
> one you sent me only had your data file it did not have the IGI results,
> ToDo's etc. that can be selected as part of the data files to be backed
> up. It is possible one of those choices is triggering the error
> 91."
>
> I replied that I backed up only the file itself, but had no
> response. Then some different advice from Support:
>
>
> "File> Export to> Legacy File (this is the process we recommend
> for fixing error 91). That creates a new empty Legacy file then imports
> your data into that new file. It is that process that wipes out the last used
> family info and sets the last updated date on all the info to the current
> date. Because it is a new file any deleted records etc that might cause an
> error 91 are left behind in the old file."
>
>
>
> I was able to back up the new file - ONCE ONLY. Trying immediately to
> back the new, untouched file to my CD resulted in Error 91. Never could
> back it up again to either my C drive or a CD.
>
>
>
> Now I can't back up at all!!!
>
>
>
> Carolyn
>
>
> - Original Message -
>
> From: Ann
> Parsons
>
> To: LegacyUserGroup@legacyfamilytree.com
>
> Sent: Monday, March 02, 2009 1:53
> PM
>
> Subject: Re: [LegacyUG] Error 91
> revisited
>
>
> I still get the pesky error 91. If I do check/repair before
> backing up I
> usually do not get error 91. That is a catch 22 as the
> instructions advise
> backing up before check/repair. Does your backup
> hesitate at a certain
> number, mine does. Thinking it might be helpful,
> maybe I should keep track
> of the number where is hesitates. Once in awhile
> I have to do check/repair
> more than once to avoid pesky error
> 91.
>
> Ann
>
>
> - Original Message -
> From: "Kirstin"
>
> To:
>
> Sent:
> Saturday, February 28, 2009 4:59 PM
> Subject: Re: [LegacyUG] Error 91
> revisited
>
>
>> I get it periodically when my Legacy shuts down
> improperly (dell
>> Inspiron 9200 w/ Windows XP). I run a repair & it
> goes away immediately.
>>
>> Kirstin
>>
>> Janis L Gilmore
> wrote:
>>> I didn¹t follow all of the error 91 postings, but in
> looking at the
>>> archives
>>> just now, it appears to me
> that the discussion was dropped, although no
>>> resolution was
> achieved.
>>>
>>> Is that correct, or did I miss something?
> Error 91 is driving me mad.
>>>
>>> I can¹t even see that
> Legacy has assured us that the data in the backups
>>> created under
> error 91 are good (although they appear to be okay).
>>>
>>>
> I installed SP3. Have not reinstalled Legacy, because from what I can
>>
>> tell,
>>> that has not solved anyone¹s problem.
>>
>>
>>> Any updates on this annoying little feature?
>>
>>
>>> Janis Walker Gilmore
>
>
_
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Re: [LegacyUG] Error 91 revisited

[Ann Parsons]

Carolyn,

I will start keeping track and see if it hesitates or stops at same numbers 
yours does. There are quite a few of us that get error 91. Hard to believe 
we have all done something wrong.

Ann

- Original Message - 
From: "CE WOOD" 
To: 
Sent: Monday, March 02, 2009 3:28 PM
Subject: Re: [LegacyUG] Error 91 revisited


Mine stops  at Step 116/164, 117/164, 157/164, and 163/164.  Right now, 
although I have exported to a new file, I am unable to back up AT ALL.  Keep 
getting Error 91!

SUPPORT!! PLEASE HELP US!!

So far, you have suggested deleting all the adjunct files (.usr, for 
example) and then reinstalling Legacy.  That was a pain - had to reset all 
preferences, event definitions, etc., AND, it didn't solve the problem. 
Then you advised:
  "When you are making a Backup which of the file options have you selected 
under the data files options?  Do you also backup the multimedia files?  I 
used the file you sent me and did not get the error 91 but the one you sent 
me only had your data file it did not have the IGI results, ToDo's etc. that 
can be selected as part of the data files to be backed up.  It is possible 
one of those choices is triggering the error 91."
I replied that I backed up only the file itself, but had no response.  Then 
some different advice from Support:
  "File > Export to > Legacy File (this is the process we recommend for 
fixing error 91).  That creates a new empty Legacy file then imports your 
data into that new file. It is that process that wipes out the last used 
family info and sets the last updated date on all the info to the current 
date. Because it is a new file any deleted records etc that might cause an 
error 91 are left behind in the old file."

I was able to back up the new file - ONCE ONLY.  Trying immediately to back 
the new, untouched file to my CD resulted in Error 91.  Never could back it 
up again to either my C drive or a CD.

Now I can't back up at all!!!

Carolyn
  - Original Message - 
  From: Ann Parsons<mailto:aparsons2...@msn.com>
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
  Sent: Monday, March 02, 2009 1:53 PM
  Subject: Re: [LegacyUG] Error 91 revisited


  I still get the pesky error 91. If I do check/repair before backing up I
  usually do not get error 91. That is a catch 22 as the instructions advise
  backing up before check/repair. Does your backup hesitate at a certain
  number, mine does. Thinking it might be helpful, maybe I should keep track
  of the number where is hesitates. Once in awhile I have to do check/repair
  more than once to avoid pesky error 91.

  Ann


  - Original Message - 
  From: "Kirstin" mailto:catlady1...@yahoo.com>>
  To: 
mailto:LegacyUserGroup@legacyfamilytree.com>>
  Sent: Saturday, February 28, 2009 4:59 PM
  Subject: Re: [LegacyUG] Error 91 revisited


  > I get it periodically when my Legacy shuts down improperly (dell
  > Inspiron 9200 w/ Windows XP). I run a repair & it goes away immediately.
  >
  > Kirstin
  >
  > Janis L Gilmore wrote:
  > > I didn¹t follow all of the error 91 postings, but in looking at the
  > > archives
  > > just now, it appears to me that the discussion was dropped, although 
no
  > > resolution was achieved.
  > >
  > > Is that correct, or did I miss something? Error 91 is driving me mad.
  > >
  > > I can¹t even see that Legacy has assured us that the data in the 
backups
  > > created under error 91 are good (although they appear to be okay).
  > >
  > > I installed SP3. Have not reinstalled Legacy, because from what I can
  > > tell,
  > > that has not solved anyone¹s problem.
  > >
  > > Any updates on this annoying little feature?
  > >
  > > Janis Walker Gilmore




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RE: [LegacyUG] Error 91 revisited

[Laurence E Stephenson]

I on occasion get error 91 on starting up Legacy. I click on quit and Legacy
closes then when I try to restart all is well.

I have no problem with backup.
--
Regards,
Laurence E Stephenson

http://mc2.vicnet.net.au/home/lauries/web/index.html

 I am Researching:-
 Butcher..Stroud, Gloucestershire, England
 Fortune..Berwickshire, Scotland
 Garlick...Liverpool, Lancashire, England
 Mee...Kilflyn, Limerick, Ireland (Palatine)
 PayneWashingborough, Lincolnshire, England
 Ritchie...Bonhill, Dunbartonshire, Scotland
 StephensonPickering, Yorkshire, England
 Wittick.. ...(Convict) Walsall, Staffordshire, England





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RE: [LegacyUG] Error 91 revisited

[ronald ferguson]

Ann,
 
Not being able to remember the details from running check/Repair, I have just 
done one.
 
It seems, on my set up at least, that it takes 164 steps to complete (please 
don't ask what they are, as I haven't a clue). Some steps must take longer than 
others which is why it regularly pauses, and I doubt if this is significant. 
Happy to be corrected by Legacy though!
 
Interesting that you don't get the error after running a Check/Repair, as this 
is suggestive of a recurring error in your database. Even more interesting 
would be "what" and "why"!


Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk,
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: aparsons2...@msn.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91 revisited
> Date: Mon, 2 Mar 2009 14:53:24 -0700
>
> I still get the pesky error 91. If I do check/repair before backing up I
> usually do not get error 91. That is a catch 22 as the instructions advise
> backing up before check/repair. Does your backup hesitate at a certain
> number, mine does. Thinking it might be helpful, maybe I should keep track
> of the number where is hesitates. Once in awhile I have to do check/repair
> more than once to avoid pesky error 91.
>
> Ann
>
>
> - Original Message -
> From: "Kirstin" 
> To: 
> Sent: Saturday, February 28, 2009 4:59 PM
> Subject: Re: [LegacyUG] Error 91 revisited
>
>
>> I get it periodically when my Legacy shuts down improperly (dell
>> Inspiron 9200 w/ Windows XP). I run a repair & it goes away immediately.
>>
>> Kirstin
>>
>> Janis L Gilmore wrote:
>>> I didn¹t follow all of the error 91 postings, but in looking at the
>>> archives
>>> just now, it appears to me that the discussion was dropped, although no
>>> resolution was achieved.
>>>
>>> Is that correct, or did I miss something? Error 91 is driving me mad.
>>>
>>> I can¹t even see that Legacy has assured us that the data in the backups
>>> created under error 91 are good (although they appear to be okay).
>>>
>>> I installed SP3. Have not reinstalled Legacy, because from what I can
>>> tell,
>>> that has not solved anyone¹s problem.
>>>
>>> Any updates on this annoying little feature?
>>>
>>> Janis Walker Gilmore
>
_
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Re: [LegacyUG] Error 91 revisited

[CE WOOD]

Mine stops  at Step 116/164, 117/164, 157/164, and 163/164.  Right now, 
although I have exported to a new file, I am unable to back up AT ALL.  Keep 
getting Error 91!

SUPPORT!! PLEASE HELP US!!

So far, you have suggested deleting all the adjunct files (.usr, for example) 
and then reinstalling Legacy.  That was a pain - had to reset all preferences, 
event definitions, etc., AND, it didn't solve the problem.  Then you advised:
  "When you are making a Backup which of the file options have you selected 
under the data files options?  Do you also backup the multimedia files?  I used 
the file you sent me and did not get the error 91 but the one you sent me only 
had your data file it did not have the IGI results, ToDo's etc. that can be 
selected as part of the data files to be backed up.  It is possible one of 
those choices is triggering the error 91."
I replied that I backed up only the file itself, but had no response.  Then 
some different advice from Support:
  "File > Export to > Legacy File (this is the process we recommend for fixing 
error 91).  That creates a new empty Legacy file then imports your data into 
that new file. It is that process that wipes out the last used family info and 
sets the last updated date on all the info to the current date. Because it is a 
new file any deleted records etc that might cause an error 91 are left behind 
in the old file."

I was able to back up the new file - ONCE ONLY.  Trying immediately to back the 
new, untouched file to my CD resulted in Error 91.  Never could back it up 
again to either my C drive or a CD.

Now I can't back up at all!!!

Carolyn
  - Original Message - 
  From: Ann Parsons<mailto:aparsons2...@msn.com> 
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
 
  Sent: Monday, March 02, 2009 1:53 PM
  Subject: Re: [LegacyUG] Error 91 revisited


  I still get the pesky error 91. If I do check/repair before backing up I 
  usually do not get error 91. That is a catch 22 as the instructions advise 
  backing up before check/repair. Does your backup hesitate at a certain 
  number, mine does. Thinking it might be helpful, maybe I should keep track 
  of the number where is hesitates. Once in awhile I have to do check/repair 
  more than once to avoid pesky error 91.

  Ann


  - Original Message - 
  From: "Kirstin" mailto:catlady1...@yahoo.com>>
  To: 
mailto:LegacyUserGroup@legacyfamilytree.com>>
  Sent: Saturday, February 28, 2009 4:59 PM
  Subject: Re: [LegacyUG] Error 91 revisited


  > I get it periodically when my Legacy shuts down improperly (dell
  > Inspiron 9200 w/ Windows XP). I run a repair & it goes away immediately.
  >
  > Kirstin
  >
  > Janis L Gilmore wrote:
  > > I didn¹t follow all of the error 91 postings, but in looking at the 
  > > archives
  > > just now, it appears to me that the discussion was dropped, although no
  > > resolution was achieved.
  > >
  > > Is that correct, or did I miss something? Error 91 is driving me mad.
  > >
  > > I can¹t even see that Legacy has assured us that the data in the backups
  > > created under error 91 are good (although they appear to be okay).
  > >
  > > I installed SP3. Have not reinstalled Legacy, because from what I can 
  > > tell,
  > > that has not solved anyone¹s problem.
  > >
  > > Any updates on this annoying little feature?
  > >
  > > Janis Walker Gilmore 




  Legacy User Group guidelines: 
 
http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp>
  Archived messages: 
 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/<http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/>
  Online technical support: 
http://www.LegacyFamilyTree.com/Help.asp<http://www.legacyfamilytree.com/Help.asp>
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Re: [LegacyUG] Error 91 revisited

[Ann Parsons]

I still get the pesky error 91. If I do check/repair before backing up I 
usually do not get error 91. That is a catch 22 as the instructions advise 
backing up before check/repair. Does your backup hesitate at a certain 
number, mine does. Thinking it might be helpful, maybe I should keep track 
of the number where is hesitates. Once in awhile I have to do check/repair 
more than once to avoid pesky error 91.

Ann


- Original Message - 
From: "Kirstin" 
To: 
Sent: Saturday, February 28, 2009 4:59 PM
Subject: Re: [LegacyUG] Error 91 revisited


> I get it periodically when my Legacy shuts down improperly (dell
> Inspiron 9200 w/ Windows XP). I run a repair & it goes away immediately.
>
> Kirstin
>
> Janis L Gilmore wrote:
> > I didn¹t follow all of the error 91 postings, but in looking at the 
> > archives
> > just now, it appears to me that the discussion was dropped, although no
> > resolution was achieved.
> >
> > Is that correct, or did I miss something? Error 91 is driving me mad.
> >
> > I can¹t even see that Legacy has assured us that the data in the backups
> > created under error 91 are good (although they appear to be okay).
> >
> > I installed SP3. Have not reinstalled Legacy, because from what I can 
> > tell,
> > that has not solved anyone¹s problem.
> >
> > Any updates on this annoying little feature?
> >
> > Janis Walker Gilmore 




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Re: [LegacyUG] Error 91 revisited

[CE WOOD]

They don't have a clue to what is causing the problem.  ONe of the suggestions 
was to delete all the adjunct files (.usr, for example) and then reinstall 
Legacy.  That was a pain - had to reset all preferences, event definitions, 
etc., and it doesn't solve the problem.

Support's advice has been:
  "When you are making a Backup which of the file options have you selected 
under the data files options?  Do you also backup the multimedia files?  I used 
the file you sent me and did not get the error 91 but the one you sent me only 
had your data file it did not have the IGI results, ToDo's etc. that can be 
selected as part of the data files to be backed up.  It is possible one of 
those choices is triggering the error 91."

I told Support that I backed up only the file itself.  Never heard back.  

Then some different advice from Support:
  "File > Export to > Legacy File (this is the process we recommend for fixing 
error 91).  That creates a new empty Legacy file then imports your data into 
that new file. It is that process that wipes out the last used family info and 
sets the last updated date on all the info to the current date. Because it is a 
new file any deleted records etc that might cause an error 91 are left behind 
in the old file."

So I was able to back up the new file - ONCE ONLY.  Trying immediately to back 
the new, untouched file to my CD resulted in Error 91.  Never could back it up 
again to either my C drive or a CD.

They are also unable to explain why "File>Save Family File As" works just as 
well as exporting to a new file, as advised above.

File>Maintenance is no help because that always advises backing up before doing 
Maintenance, which, is, of course what I can't do!

Bottom line - they have no idea.

Carolyn

  - Original Message - 
  From: Kirstin<mailto:catlady1...@yahoo.com> 
  To: 
LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com>
 
  Sent: Saturday, February 28, 2009 3:59 PM
  Subject: Re: [LegacyUG] Error 91 revisited


  I get it periodically when my Legacy shuts down improperly (dell 
  Inspiron 9200 w/ Windows XP). I run a repair & it goes away immediately.

  Kirstin

  Janis L Gilmore wrote:
  > I didn¹t follow all of the error 91 postings, but in looking at the archives
  > just now, it appears to me that the discussion was dropped, although no
  > resolution was achieved.
  >
  > Is that correct, or did I miss something? Error 91 is driving me mad.
  >
  > I can¹t even see that Legacy has assured us that the data in the backups
  > created under error 91 are good (although they appear to be okay).
  >
  > I installed SP3. Have not reinstalled Legacy, because from what I can tell,
  > that has not solved anyone¹s problem.
  >
  > Any updates on this annoying little feature?
  >
  > Janis Walker Gilmore
  >
  >
  >
  >
  >
  >
  >
  > Legacy User Group guidelines: 
  >
  >
http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp>
  >
  > Archived messages: 
  >
  >
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/<http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/>
  >
  > Online technical support: 
http://www.LegacyFamilyTree.com/Help.asp<http://www.legacyfamilytree.com/Help.asp>
  >
  > To unsubscribe: 
http://www.LegacyFamilyTree.com/LegacyLists.asp<http://www.legacyfamilytree.com/LegacyLists.asp>
  >
  >
  >
  >   





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Re: [LegacyUG] Error 91 revisited

[Kirstin]

I get it periodically when my Legacy shuts down improperly (dell 
Inspiron 9200 w/ Windows XP). I run a repair & it goes away immediately.


Kirstin

Janis L Gilmore wrote:

I didn¹t follow all of the error 91 postings, but in looking at the archives
just now, it appears to me that the discussion was dropped, although no
resolution was achieved.

Is that correct, or did I miss something? Error 91 is driving me mad.

I can¹t even see that Legacy has assured us that the data in the backups
created under error 91 are good (although they appear to be okay).

I installed SP3. Have not reinstalled Legacy, because from what I can tell,
that has not solved anyone¹s problem.

Any updates on this annoying little feature?

Janis Walker Gilmore







Legacy User Group guidelines: 


   http://www.LegacyFamilyTree.com/Etiquette.asp

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   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

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Re: [LegacyUG] Error 91 revisited

[Kathy Cardoza]

Janis

You could use Dropbox to save your exported file to and be able to  
access it from any computer. I just posted a lengthy explanation about  
Dropbox to the list. Hope it helps you!


Kathy



On Feb 4, 2009, at 8:21 AM, Janis L Gilmore wrote:

Thank you, Gary. My exported file is now backing up just fine, so  
crisis

averted (I may have panicked a bit, there).

When you File_Save As, how does that work when you want to move it to
another computer? Moving the backup and using the restore function  
is so

easy.

(Just in case my Error 91 returns.)

Janis






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RE: [LegacyUG] Error 91 revisited

[ronald ferguson]

Janis,
 
Basically it is no different, fter copying to Legacy/Data (the default)instead 
of using restore to load the back up in, just load the .fdb file as you would 
do normally.



Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> Date: Wed, 4 Feb 2009 11:21:50 -0500
> Subject: Re: [LegacyUG] Error 91 revisited
> From: rajan...@earthlink.net
> To: LegacyUserGroup@legacyfamilytree.com
>
> Thank you, Gary. My exported file is now backing up just fine, so crisis
> averted (I may have panicked a bit, there).
>
> When you File_Save As, how does that work when you want to move it to
> another computer? Moving the backup and using the restore function is so
> easy.
>
> (Just in case my Error 91 returns.)
>
> Janis
>
>
> On 2/4/09 10:25 AM, "Gary Templeman" wrote:
>
>> There is absolutely no reason why you need to be concerned about losing
>> data, as there is no reason you *must* use the backup function to make a
>> copy of your data. If error 91 is a major issue on your particular computer,
>> use the File_Save As option instead, give the file a different name that
>> identifies it as a copy and save it to whatever location you normally put
>> the backup files. The backup function has a few advantages over other ways
>> of making a copy, it compresses the data, it is more user friendly, and it
>> can include the multimedia files. But *everything* you need to save can be
>> done manually with just a few extra clicks.
>>
>> Gary Templeman
>>
>> - Original Message -
>> From: "Janis L Gilmore" 
>> To: 
>> Sent: Tuesday, February 03, 2009 12:28 PM
>> Subject: Re: [LegacyUG] Error 91 revisited
>>
>>
>> It¹s not a Dell issue with me, since I am running Windows on a Mac.
>>
>> In the past, I have always been able to finally get a backup by running
>> Check/Repair a couple of times, and randomly ticking and unticking the
>> Multimedia box. Today, however, I have been unable to back up my database in
>> spite of numerous, numerous attempts. Nor have any sort of updates, etc.
>> done the trick.
>>
>> I am a staunch advodate of Legacy, but this is a serious problem for me. I
>> used TMG for years, and this could send me running back. There is nothing as
>> basic as security about the integrity of a backup.
>>
>> Janis Walker Gilmore
>>
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>>
>>
>
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
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To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[Janis L Gilmore]

Thank you, Gary. My exported file is now backing up just fine, so crisis
averted (I may have panicked a bit, there).

When you File_Save As, how does that work when you want to move it to
another computer? Moving the backup and using the restore function is so
easy.

(Just in case my Error 91 returns.)

Janis


On 2/4/09 10:25 AM, "Gary Templeman"  wrote:

> There is absolutely no reason why you need to be concerned about losing
> data, as there is no reason you *must* use the backup function to make a
> copy of your data. If error 91 is a major issue on your particular computer,
> use the File_Save As option instead, give the file a  different name that
> identifies it as a copy and save it to whatever location you normally put
> the backup files. The backup function has a few advantages over other ways
> of making a copy, it compresses the data, it is more user friendly, and it
> can include the multimedia files. But *everything* you need to save can be
> done manually with just a few extra clicks.
> 
> Gary Templeman
> 
> - Original Message -
> From: "Janis L Gilmore" 
> To: 
> Sent: Tuesday, February 03, 2009 12:28 PM
> Subject: Re: [LegacyUG] Error 91 revisited
> 
> 
> It¹s not a Dell issue with me, since I am running Windows on a Mac.
> 
> In the past, I have always been able to finally get a backup by running
> Check/Repair a couple of times, and randomly ticking and unticking the
> Multimedia box. Today, however, I have been unable to back up my database in
> spite of numerous, numerous attempts. Nor have any sort of updates, etc.
> done the trick.
> 
> I am a staunch advodate of Legacy, but this is a serious problem for me. I
> used TMG for years, and this could send me running back. There is nothing as
> basic as security about the integrity of a backup.
> 
> Janis Walker Gilmore
> 
> 
> 
> 
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> 
> 
> 





Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[Gary Templeman]

There is absolutely no reason why you need to be concerned about losing 
data, as there is no reason you *must* use the backup function to make a 
copy of your data. If error 91 is a major issue on your particular computer, 
use the File_Save As option instead, give the file a  different name that 
identifies it as a copy and save it to whatever location you normally put 
the backup files. The backup function has a few advantages over other ways 
of making a copy, it compresses the data, it is more user friendly, and it 
can include the multimedia files. But *everything* you need to save can be 
done manually with just a few extra clicks.


Gary Templeman

- Original Message - 
From: "Janis L Gilmore" 

To: 
Sent: Tuesday, February 03, 2009 12:28 PM
Subject: Re: [LegacyUG] Error 91 revisited


It¹s not a Dell issue with me, since I am running Windows on a Mac.

In the past, I have always been able to finally get a backup by running
Check/Repair a couple of times, and randomly ticking and unticking the
Multimedia box. Today, however, I have been unable to back up my database in
spite of numerous, numerous attempts. Nor have any sort of updates, etc.
done the trick.

I am a staunch advodate of Legacy, but this is a serious problem for me. I
used TMG for years, and this could send me running back. There is nothing as
basic as security about the integrity of a backup.

Janis Walker Gilmore 





Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[Ann Parsons]

Ron,

Thank you for your interest in these two things that come and go. I have 
been backing up to a flash drive then restoring it on a Acer laptop running 
Vista. I will take your advice and back up on the Dell running Vista also.

At Options>Customise>General I have it set to Open last used family 
automatically. Sometimes Legacy does and sometimes it open to RIN #1.

On another subject after reading your submissions about OpenOffice I started 
using it yesterday. I needed to prepare minutes for a corporation's annual 
shareholder's and annual director's meeting, also the waiver and such. 
OpenOffice is quite a bit different from Office 2000 that I have been using. 
I find OpenOffice, so far, very easy to figure out. Thanks for mentioning it 
as I will be using it in connection with Legacy.

Best regards,
Ann


- Original Message - 
From: "ronald ferguson" 
To: 
Sent: Tuesday, February 03, 2009 5:04 PM
Subject: RE: [LegacyUG] Error 91 revisited



Ann,

I doubt if there is much chance of you losing 30 years work as long as you 
take the advice to back up on your PC and elsewhere.

Regarding your start up problem. Have you in Options>Customise>General set 
the start up family to whichever is your preference? Note this can revert to 
default on resets and reinstallation. I have now got into the habit of 
checking all my settings even after an  update.



Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: aparsons2...@msn.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91 revisited
> Date: Tue, 3 Feb 2009 15:36:35 -0700
>
> I still have the Error 91 problem. Exactly as Jack has described it. 
> Happens
> on an Acer and on a Dell both laptops, both are Vista. I too find it
> sporadic and usually after I have added someone or other changes thenI
> can go along adding people and making changes and no error 91 at backup. 
> It
> helped to tick I want to back up multimedia even tho I don't have any
> multimedia. Another thing that seems to help is to do file maintenance 
> check
> repair before I back up. Real catch 22 as it says to do a back up before
> doing file maintenance.
>
> Another thing that is most annoying is I have it so the last family used 
> is
> the one to come up when I enter Legacy. It will start coming up with RIN 1
> then in a few days will revert back to last family.
>
> I feel very nervous and worried that thirty years of work may suddenly go
> kaput.
>
> Ann
>
>
> - Original Message -
> From: "Jack Earnshaw"
> To:
> Sent: Tuesday, February 03, 2009 11:29 AM
> Subject: RE: [LegacyUG] Error 91 revisited
>
>
>> Janis
>>
>>
>>
>> As you've heard already, there isn't a cure or even a reason why it
>> happens.
>> Although a number of those with problems had a Dell m/c, others didn't.
>> Also
>> people with other machines have had the problem. It isn't limited to 
>> Vista
>> either - I started to get it with an "Advent" machine running XP and now
>> have it with a Dell on Vista.
>>
>>
>>
>> I find it sporadic. Usually if I try a backup after doing some changes in
>> Legacy. But yesterday I was using it for several hours and the backup was
>> fine. Other times, but rarely, it has broken if I try the backup
>> immediately
>> on starting Legacy.
>>
>>
>>
>> I've never tried to "trust" the failed backup. I will always go back into
>> Legacy and do it again, so no idea if the backup when you get error 91 is
>> OK.
>>
>>
>>
>> I presume there is an incompatibility somewhere - with another package,
>> with
>> a Windows setting, memory leakage etc. But nobody at Legacy has managed 
>> to
>> recreate it so far. So the thread just petered out in the end as there 
>> was
>> little we could do to find a common cause.
>>
>>
>>
>> Jack
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On 
>> Behalf
>> Of Janis L Gilmore
>> Sent: 03 February 2009 14:45
>> To: LegacyUserGroup@legacyfamilytree.com
>> Subject: [LegacyUG] Error 91 revisited
>>
>>
>>
>> I didn't follow all of

Re: [LegacyUG] Error 91 revisited

[Janis L Gilmore]

Ron! 

Yay! My exported file just backed up. It should be good, exported directly
from my old one, right?

Janis


On 2/3/09 9:08 PM, "Janis L Gilmore"  wrote:

> Thanks, Sherry for your reply. I do not get error 91 when backing up the
> Sample file.
> 
> I understand that if you can't replicate the error, you can't fix it. But if
> I can't fix it, I have to find an alternative.
> 
> I have done everything except reinstall. I have queried (hoping Ron replies)
> for tips in that process, and will try it. If it doesn't work, then my
> alternatives are fairly limited.
> 
> Again, thanks for the prompt reply. No less than I have learned to expect
> from Legacy.
> 
> Janis
> 
> 
> On 2/3/09 4:23 PM, "Sherry/Support"  wrote:
> 
>> Janis,
>> 
>> Note my previous response to this problem.  It's not something that we can
>> duplicate on any of our computers and we have no idea what's causing the
>> problem. It seems to be for a select few and quite variable as to what type
>> of computer and version of Windows that's being used.
>> 
>> It's really hard to try to troubleshoot and fix an error that we can't
>> duplicate.
>> 
>> Do you get the error when you try to backup the Sample file?
>> 
>> Thanks for using Legacy.
>> 
>> Sherry
>> Customer Support
>> Millennia Corporation
>> supp...@legacyfamilytree.com
>> http://www.LegacyFamilyTree.com
>> 
>> We are changing the world of genealogy!
>> 
>> When replying to this message, please include all previous correspondence.
>> Thanks.
>> 
>> 
>> -Original Message-
>> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
>> Of Janis L Gilmore
>> Sent: Tuesday, February 03, 2009 12:09 PM
>> To: LegacyUserGroup@legacyfamilytree.com
>> Subject: Re: [LegacyUG] Error 91 revisited
>> 
>> Thanks, Ron.
>> 
>> I am running Windows XP on a Mac (OS 10.5.5), via Fusion. Legacy is running
>> beautifully - except for this back up problem.
>> 
>> Legacy, do you have something in the works for this?
>> 
>> Thanks,
>> Janis
>> 
>> 
>> 
>> 
>> Legacy User Group guidelines:
>>http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages:
>>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>> 
>> 
>> 
> 
> 
> 
> 
> 
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> 
> 
> 





Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[Janis L Gilmore]

Thanks, Sherry for your reply. I do not get error 91 when backing up the
Sample file.

I understand that if you can't replicate the error, you can't fix it. But if
I can't fix it, I have to find an alternative.

I have done everything except reinstall. I have queried (hoping Ron replies)
for tips in that process, and will try it. If it doesn't work, then my
alternatives are fairly limited.

Again, thanks for the prompt reply. No less than I have learned to expect
from Legacy.

Janis


On 2/3/09 4:23 PM, "Sherry/Support"  wrote:

> Janis,
> 
> Note my previous response to this problem.  It's not something that we can
> duplicate on any of our computers and we have no idea what's causing the
> problem. It seems to be for a select few and quite variable as to what type
> of computer and version of Windows that's being used.
> 
> It's really hard to try to troubleshoot and fix an error that we can't
> duplicate.
> 
> Do you get the error when you try to backup the Sample file?
> 
> Thanks for using Legacy.
> 
> Sherry
> Customer Support
> Millennia Corporation
> supp...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
> 
> We are changing the world of genealogy!
> 
> When replying to this message, please include all previous correspondence.
> Thanks.
> 
> 
> -Original Message-
> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
> Of Janis L Gilmore
> Sent: Tuesday, February 03, 2009 12:09 PM
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91 revisited
> 
> Thanks, Ron.
> 
> I am running Windows XP on a Mac (OS 10.5.5), via Fusion. Legacy is running
> beautifully - except for this back up problem.
> 
> Legacy, do you have something in the works for this?
> 
> Thanks,
> Janis
> 
> 
> 
> 
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> 
> 
> 





Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Error 91 revisited

[ronald ferguson]

Ann,
 
I doubt if there is much chance of you losing 30 years work as long as you take 
the advice to back up on your PC and elsewhere.
 
Regarding your start up problem. Have you in Options>Customise>General set the 
start up family to whichever is your preference? Note this can revert to 
default on resets and reinstallation. I have now got into the habit of checking 
all my settings even after an  update.



Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: aparsons2...@msn.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91 revisited
> Date: Tue, 3 Feb 2009 15:36:35 -0700
>
> I still have the Error 91 problem. Exactly as Jack has described it. Happens
> on an Acer and on a Dell both laptops, both are Vista. I too find it
> sporadic and usually after I have added someone or other changes thenI
> can go along adding people and making changes and no error 91 at backup. It
> helped to tick I want to back up multimedia even tho I don't have any
> multimedia. Another thing that seems to help is to do file maintenance check
> repair before I back up. Real catch 22 as it says to do a back up before
> doing file maintenance.
>
> Another thing that is most annoying is I have it so the last family used is
> the one to come up when I enter Legacy. It will start coming up with RIN 1
> then in a few days will revert back to last family.
>
> I feel very nervous and worried that thirty years of work may suddenly go
> kaput.
>
> Ann
>
>
> - Original Message -
> From: "Jack Earnshaw" 
> To: 
> Sent: Tuesday, February 03, 2009 11:29 AM
> Subject: RE: [LegacyUG] Error 91 revisited
>
>
>> Janis
>>
>>
>>
>> As you've heard already, there isn't a cure or even a reason why it
>> happens.
>> Although a number of those with problems had a Dell m/c, others didn't.
>> Also
>> people with other machines have had the problem. It isn't limited to Vista
>> either - I started to get it with an "Advent" machine running XP and now
>> have it with a Dell on Vista.
>>
>>
>>
>> I find it sporadic. Usually if I try a backup after doing some changes in
>> Legacy. But yesterday I was using it for several hours and the backup was
>> fine. Other times, but rarely, it has broken if I try the backup
>> immediately
>> on starting Legacy.
>>
>>
>>
>> I've never tried to "trust" the failed backup. I will always go back into
>> Legacy and do it again, so no idea if the backup when you get error 91 is
>> OK.
>>
>>
>>
>> I presume there is an incompatibility somewhere - with another package,
>> with
>> a Windows setting, memory leakage etc. But nobody at Legacy has managed to
>> recreate it so far. So the thread just petered out in the end as there was
>> little we could do to find a common cause.
>>
>>
>>
>> Jack
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
>> Of Janis L Gilmore
>> Sent: 03 February 2009 14:45
>> To: LegacyUserGroup@legacyfamilytree.com
>> Subject: [LegacyUG] Error 91 revisited
>>
>>
>>
>> I didn't follow all of the error 91 postings, but in looking at the
>> archives
>> just now, it appears to me that the discussion was dropped, although no
>> resolution was achieved.
>>
>> Is that correct, or did I miss something? Error 91 is driving me mad.
>>
>> I can't even see that Legacy has assured us that the data in the backups
>> created under error 91 are good (although they appear to be okay).
>>
>> I installed SP3. Have not reinstalled Legacy, because from what I can
>> tell,
>> that has not solved anyone's problem.
>>
>> Any updates on this annoying little feature?
>>
>> Janis Walker Gilmore
_
Check out the new and improved services from Windows Live. Learn more! 
http://clk.atdmt.com/UKM/go/132630768/direct/01/


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   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[Ann Parsons]

I still have the Error 91 problem. Exactly as Jack has described it. Happens 
on an Acer and on a Dell both laptops, both are Vista. I too find it 
sporadic and usually after I have added someone or other changes thenI 
can go along adding people and making changes and no error 91 at backup. It 
helped to tick I want to back up multimedia even tho I don't have any 
multimedia. Another thing that seems to help is to do file maintenance check 
repair before I back up. Real catch 22 as it says to do a back up before 
doing file maintenance.

Another thing that is most annoying is I have it so the last family used is 
the one to come up when I enter Legacy. It will start coming up with RIN 1 
then in a few days will revert back to last family.

I feel very nervous and worried that thirty years of work may suddenly go 
kaput.

Ann


- Original Message - 
From: "Jack Earnshaw" 
To: 
Sent: Tuesday, February 03, 2009 11:29 AM
Subject: RE: [LegacyUG] Error 91 revisited


> Janis
>
>
>
> As you've heard already, there isn't a cure or even a reason why it 
> happens.
> Although a number of those with problems had a Dell m/c, others didn't. 
> Also
> people with other machines have had the problem. It isn't limited to Vista
> either - I started to get it with an "Advent" machine running XP and now
> have it with a Dell on Vista.
>
>
>
> I find it sporadic. Usually if I try a backup after doing some changes in
> Legacy. But yesterday I was using it for several hours and the backup was
> fine. Other times, but rarely, it has broken if I try the backup 
> immediately
> on starting Legacy.
>
>
>
> I've never tried to "trust" the failed backup. I will always go back into
> Legacy and do it again, so no idea if the backup when you get error 91 is
> OK.
>
>
>
> I presume there is an incompatibility somewhere - with another package, 
> with
> a Windows setting, memory leakage etc. But nobody at Legacy has managed to
> recreate it so far. So the thread just petered out in the end as there was
> little we could do to find a common cause.
>
>
>
> Jack
>
>
>
>
>
>
>
>
>
> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
> Of Janis L Gilmore
> Sent: 03 February 2009 14:45
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: [LegacyUG] Error 91 revisited
>
>
>
> I didn't follow all of the error 91 postings, but in looking at the 
> archives
> just now, it appears to me that the discussion was dropped, although no
> resolution was achieved.
>
> Is that correct, or did I miss something? Error 91 is driving me mad.
>
> I can't even see that Legacy has assured us that the data in the backups
> created under error 91 are good (although they appear to be okay).
>
> I installed SP3. Have not reinstalled Legacy, because from what I can 
> tell,
> that has not solved anyone's problem.
>
> Any updates on this annoying little feature?
>
> Janis Walker Gilmore
>
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 8.0.233 / Virus Database: 270.10.17/1932 - Release Date: 02/03/09
> 07:57:00
>
>
>
>
>
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
> 



Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Error 91 revisited

[Sherry/Support]

Janis,

Note my previous response to this problem.  It's not something that we can
duplicate on any of our computers and we have no idea what's causing the
problem. It seems to be for a select few and quite variable as to what type
of computer and version of Windows that's being used.

It's really hard to try to troubleshoot and fix an error that we can't
duplicate.

Do you get the error when you try to backup the Sample file?

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
supp...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.


-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Janis L Gilmore
Sent: Tuesday, February 03, 2009 12:09 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Error 91 revisited

Thanks, Ron.

I am running Windows XP on a Mac (OS 10.5.5), via Fusion. Legacy is running
beautifully - except for this back up problem.

Legacy, do you have something in the works for this?

Thanks,
Janis




Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[Janis L Gilmore]

It¹s not a Dell issue with me, since I am running Windows on a Mac.

In the past, I have always been able to finally get a backup by running
Check/Repair a couple of times, and randomly ticking and unticking the
Multimedia box. Today, however, I have been unable to back up my database in
spite of numerous, numerous attempts. Nor have any sort of updates, etc.
done the trick.

I am a staunch advodate of Legacy, but this is a serious problem for me. I
used TMG for years, and this could send me running back. There is nothing as
basic as security about the integrity of a backup.

Janis Walker Gilmore




On 2/3/09 1:29 PM, "Jack Earnshaw"  wrote:

> Janis
>  
> As you¹ve heard already, there isn¹t a cure or even a reason why it happens.
> Although a number of those with problems had a Dell m/c, others didn¹t. Also
> people with other machines have had the problem. It isn¹t limited to Vista
> either ­ I started to get it with an ³Advent² machine running XP and now have
> it with a Dell on Vista.
>  
> I find it sporadic. Usually if I try a backup after doing some changes in
> Legacy. But yesterday I was using it for several hours and the backup was
> fine. Other times, but rarely, it has broken if I try the backup immediately
> on starting Legacy.
>  
> I¹ve never tried to ³trust² the failed backup. I will always go back into
> Legacy and do it again, so no idea if the backup when you get error 91 is OK.
>  
> I presume there is an incompatibility somewhere ­ with another package, with a
> Windows setting, memory leakage etc. But nobody at Legacy has managed to
> recreate it so far. So the thread just petered out in the end as there was
> little we could do to find a common cause.
>  
> Jack
>  
>  
>  
>  
> 
> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf 
> Of
> Janis L Gilmore
> Sent: 03 February 2009 14:45
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: [LegacyUG] Error 91 revisited
>  
> I didn¹t follow all of the error 91 postings, but in looking at the archives
> just now, it appears to me that the discussion was dropped, although no
> resolution was achieved.
> 
> Is that correct, or did I miss something? Error 91 is driving me mad.
> 
> I can¹t even see that Legacy has assured us that the data in the backups
> created under error 91 are good (although they appear to be okay).
> 
> I installed SP3. Have not reinstalled Legacy, because from what I can tell,
> that has not solved anyone¹s problem.
> 
> Any updates on this annoying little feature?
> 
> Janis Walker Gilmore
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> 
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 8.0.233 / Virus Database: 270.10.17/1932 - Release Date: 02/03/09
> 07:57:00
> 
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> 






Legacy User Group guidelines: 

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Re: [LegacyUG] Error 91 revisited

[Janis L Gilmore]

I had already done most of these suggested steps. I did not download the
MDAC (step 7) because the link went to a "page unknown" but did offer a
download from something called the "India Community Initiative," which
seemed a bit bizarre.

And I have not deleted the .usr and .dbm files, and reinstalled Legacy

I have, of course, 1) run Check/Repair repeatedly (which I do regularly
anyway), and 2) I did try exporting my database to a new file.  3) I updated
to the latest Legacy build (I was only one behind), and 4) I updated Windows
XP to the latest service pack.

None of these has demonstrated the slightest effect.

Janis




On 2/3/09 10:32 AM, "Evert van Dijken"  wrote:

> Try the steps on this page (and of course skip the steps you don't need):
> http://www.legacyfamilytree.com/help12Steps.asp
> If this doesn't fix your problem contact support: supp...@legacyfamilytree.com
> Evert
> 
> 2009/2/3 Janis L Gilmore :
>> I didn't follow all of the error 91 postings, but in looking at the archives
>> just now, it appears to me that the discussion was dropped, although no
>> resolution was achieved.
>> 
>> Is that correct, or did I miss something? Error 91 is driving me mad.
>> 
>> I can't even see that Legacy has assured us that the data in the backups
>> created under error 91 are good (although they appear to be okay).
>> 
>> I installed SP3. Have not reinstalled Legacy, because from what I can tell,
>> that has not solved anyone's problem.
>> 
>> Any updates on this annoying little feature?
>> 
>> Janis Walker Gilmore
>> 
>> Legacy User Group guidelines:
>>http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages:
>>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> 
> 
> 
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> 
> 
> 





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   http://www.LegacyFamilyTree.com/Etiquette.asp
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   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
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Re: [LegacyUG] Error 91 revisited

[Janis L Gilmore]

Thanks, Ron.

I am running Windows XP on a Mac (OS 10.5.5), via Fusion. Legacy is running
beautifully - except for this back up problem.

Legacy, do you have something in the works for this?

Thanks,
Janis


On 2/3/09 11:08 AM, "ronald ferguson"  wrote:

> 
> Janis,
>  
> Nothing was clearly resolved but it did seem to be more common with Dell PCs,
> but that could just be because there are more of them around. Similarly those
> using vista seemed to have more difficulty in getting rid of the problem than
> those using XP.
>  
> As you mention SP3, I take it that you are using XP. I have not installed SP3
> and won't - indeed I used the request form not to install it for 12 months -
> as it was too buggy when released. whether it would cause an Error 91 I don't
> know. I believe that removing SP3 and sorting one's files out afterwards is
> something of a pain, perhaps someone who has done it can advise.
> 
> Sorry, but this ball is definitely in Legacy's court!
> 
> Ron Ferguson
> 
> _
> 
> *New* Improved Interface for OpenOffice.org Contacts Database
> http://www.fergys.co.uk
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _
> 
> 
> 
> 
> 
> 
> 
> 
> 
>> Date: Tue, 3 Feb 2009 09:44:48 -0500
>> Subject: [LegacyUG] Error 91 revisited
>> From: rajan...@earthlink.net
>> To: LegacyUserGroup@legacyfamilytree.com
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> I didn¹t follow all of the error 91 postings, but in looking at the archives
>> just now, it appears to me that the discussion was dropped, although no
>> resolution was achieved.
>> 
>> 
>> 
>> Is that correct, or did I miss something? Error 91 is driving me mad.
>> 
>> 
>> 
>> I can¹t even see that Legacy has assured us that the data in the backups
>> created under error 91 are good (although they appear to be okay).
>> 
>> 
>> 
>> I installed SP3. Have not reinstalled Legacy, because from what I can tell,
>> that has not solved anyone¹s problem.
>> 
>> 
>> 
>> Any updates on this annoying little feature?
>> 
>> 
>> 
>> Janis Walker Gilmore
>> 
>> 
>> 
>> 
>> 
> _
> Windows Live Messenger just got better .Video display pics, contact updates &
> more.
> http://www.download.live.com/messenger
> 
> 
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> 
> 
> 





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RE: [LegacyUG] Error 91 revisited

[Sherry/Support]

And one which we can't duplicate!

I have two Dell computers, both with Vista Home Premium and one 64-bit and
the other 32-bit and the backup works fine.

Nor could I duplicate the problem on my HP Laptop with XP SP2.  I never got
around to updating to SP3 before I got the new Dell laptop.

Other support people have tried and not been able to get the error either.
It's pretty hard to solve a problem when we can't duplicate it.

Wasn't there a problem with an XP service pack and AMD computers somewhere
along the line?

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
supp...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.

-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of ronald ferguson
Sent: Tuesday, February 03, 2009 8:08 AM
To: legacyusergroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Error 91 revisited


Janis,
 
Nothing was clearly resolved but it did seem to be more common with Dell
PCs, but that could just be because there are more of them around. Similarly
those using vista seemed to have more difficulty in getting rid of the
problem than those using XP.
 
As you mention SP3, I take it that you are using XP. I have not installed
SP3 and won't - indeed I used the request form not to install it for 12
months - as it was too buggy when released. whether it would cause an Error
91 I don't know. I believe that removing SP3 and sorting one's files out
afterwards is something of a pain, perhaps someone who has done it can
advise.

Sorry, but this ball is definitely in Legacy's court!

Ron Ferguson




Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Error 91 revisited

[Jack Earnshaw]

Janis

 

As you've heard already, there isn't a cure or even a reason why it happens.
Although a number of those with problems had a Dell m/c, others didn't. Also
people with other machines have had the problem. It isn't limited to Vista
either - I started to get it with an "Advent" machine running XP and now
have it with a Dell on Vista.

 

I find it sporadic. Usually if I try a backup after doing some changes in
Legacy. But yesterday I was using it for several hours and the backup was
fine. Other times, but rarely, it has broken if I try the backup immediately
on starting Legacy.

 

I've never tried to "trust" the failed backup. I will always go back into
Legacy and do it again, so no idea if the backup when you get error 91 is
OK.

 

I presume there is an incompatibility somewhere - with another package, with
a Windows setting, memory leakage etc. But nobody at Legacy has managed to
recreate it so far. So the thread just petered out in the end as there was
little we could do to find a common cause.

 

Jack

 

 

 

 

From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Janis L Gilmore
Sent: 03 February 2009 14:45
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Error 91 revisited

 

I didn't follow all of the error 91 postings, but in looking at the archives
just now, it appears to me that the discussion was dropped, although no
resolution was achieved.

Is that correct, or did I miss something? Error 91 is driving me mad.

I can't even see that Legacy has assured us that the data in the backups
created under error 91 are good (although they appear to be okay).

I installed SP3. Have not reinstalled Legacy, because from what I can tell,
that has not solved anyone's problem.

Any updates on this annoying little feature?

Janis Walker Gilmore

Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.0.233 / Virus Database: 270.10.17/1932 - Release Date: 02/03/09
07:57:00





Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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RE: [LegacyUG] Error 91 revisited

[ronald ferguson]

Art,
 
That's quite possible as the SP3 problems only affected certain PCs (Dell and 
HP were two but there were others) and specific models within their ranges. 
Going off memory, I think it was related to certain components on the 
motherboard.



Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: ased...@artseddon.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91 revisited
> Date: Tue, 3 Feb 2009 09:05:42 -0800
>
> Ron,
>
> I use XP with SP3 (as soon as released) and all udates (both OS and Legacy)
> on a Dell and have not only never had error 91, I've had none of the other
> problems that people speak of with Microsoft.
>
> Legacy 7 Deluxe and many other programs run just fine.
>
> I've avoided Vista as it would require a new computer.
>
> Art Seddon
>
> - Original Message -
> From: ronald ferguson
> To: legacyusergroup@legacyfamilytree.com
> Sent: Tuesday, February 03, 2009 8:08 AM
> Subject: RE: [LegacyUG] Error 91 revisited
>
>
>
> Janis,
>
> Nothing was clearly resolved but it did seem to be more common with Dell
> PCs, but that could just be because there are more of them around. Similarly
> those using vista seemed to have more difficulty in getting rid of the
> problem than those using XP.
>
> As you mention SP3, I take it that you are using XP. I have not installed
> SP3 and won't - indeed I used the request form not to install it for 12
> months - as it was too buggy when released. whether it would cause an Error
> 91 I don't know. I believe that removing SP3 and sorting one's files out
> afterwards is something of a pain, perhaps someone who has done it can
> advise.
>
> Sorry, but this ball is definitely in Legacy's court!
>
> Ron Ferguson
>
> _
>
> *New* Improved Interface for OpenOffice.org Contacts Database
> http://www.fergys.co.uk
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _
>
>
>
>
>
>
>
>
> 
>> Date: Tue, 3 Feb 2009 09:44:48 -0500
>> Subject: [LegacyUG] Error 91 revisited
>> From: rajan...@earthlink.net
>> To: LegacyUserGroup@legacyfamilytree.com
>>
>>
>>
>>
>>
>>
>>
>>
>> I didn’t follow all of the error 91 postings, but in looking at the
>> archives just now, it appears to me that the discussion was dropped,
>> although no resolution was achieved.
>>
>>
>>
>> Is that correct, or did I miss something? Error 91 is driving me mad.
>>
>>
>>
>> I can’t even see that Legacy has assured us that the data in the backups
>> created under error 91 are good (although they appear to be okay).
>>
>>
>>
>> I installed SP3. Have not reinstalled Legacy, because from what I can
>> tell, that has not solved anyone’s problem.
>>
>>
>>
>> Any updates on this annoying little feature?
>>
>>
>>
>> Janis Walker Gilmore
>>
_

Hotmail, Messenger, Photos  and more - all with the new Windows Live. Get 
started! 
http://www.download.live.com/


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   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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Re: [LegacyUG] Error 91 revisited

[Art Seddon]

Ron,

I use XP with SP3 (as soon as released) and all udates (both OS and Legacy) 
on a Dell and have not only never had error 91, I've had none of the other 
problems that people speak of with Microsoft.

Legacy 7 Deluxe and many other programs run just fine.

I've avoided Vista as it would require a new computer.

Art Seddon

- Original Message - 
From: ronald ferguson
To: legacyusergroup@legacyfamilytree.com
Sent: Tuesday, February 03, 2009 8:08 AM
Subject: RE: [LegacyUG] Error 91 revisited



Janis,

Nothing was clearly resolved but it did seem to be more common with Dell 
PCs, but that could just be because there are more of them around. Similarly 
those using vista seemed to have more difficulty in getting rid of the 
problem than those using XP.

As you mention SP3, I take it that you are using XP. I have not installed 
SP3 and won't - indeed I used the request form not to install it for 12 
months - as it was too buggy when released. whether it would cause an Error 
91 I don't know. I believe that removing SP3 and sorting one's files out 
afterwards is something of a pain, perhaps someone who has done it can 
advise.

Sorry, but this ball is definitely in Legacy's court!

Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> Date: Tue, 3 Feb 2009 09:44:48 -0500
> Subject: [LegacyUG] Error 91 revisited
> From: rajan...@earthlink.net
> To: LegacyUserGroup@legacyfamilytree.com
>
>
>
>
>
>
>
>
> I didn’t follow all of the error 91 postings, but in looking at the 
> archives just now, it appears to me that the discussion was dropped, 
> although no resolution was achieved.
>
>
>
> Is that correct, or did I miss something? Error 91 is driving me mad.
>
>
>
> I can’t even see that Legacy has assured us that the data in the backups 
> created under error 91 are good (although they appear to be okay).
>
>
>
> I installed SP3. Have not reinstalled Legacy, because from what I can 
> tell, that has not solved anyone’s problem.
>
>
>
> Any updates on this annoying little feature?
>
>
>
> Janis Walker Gilmore
>
>
>
>
>
_
Windows Live Messenger just got better .Video display pics, contact updates 
& more.
http://www.download.live.com/messenger


Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp 




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   http://www.LegacyFamilyTree.com/Etiquette.asp
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To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Error 91 revisited

[ronald ferguson]

Janis,
 
Nothing was clearly resolved but it did seem to be more common with Dell PCs, 
but that could just be because there are more of them around. Similarly those 
using vista seemed to have more difficulty in getting rid of the problem than 
those using XP.
 
As you mention SP3, I take it that you are using XP. I have not installed SP3 
and won't - indeed I used the request form not to install it for 12 months - as 
it was too buggy when released. whether it would cause an Error 91 I don't 
know. I believe that removing SP3 and sorting one's files out afterwards is 
something of a pain, perhaps someone who has done it can advise.

Sorry, but this ball is definitely in Legacy's court!

Ron Ferguson

_

*New* Improved Interface for OpenOffice.org Contacts Database
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> Date: Tue, 3 Feb 2009 09:44:48 -0500
> Subject: [LegacyUG] Error 91 revisited
> From: rajan...@earthlink.net
> To: LegacyUserGroup@legacyfamilytree.com
>
>
>
>
>
>
>
>
> I didn’t follow all of the error 91 postings, but in looking at the archives 
> just now, it appears to me that the discussion was dropped, although no 
> resolution was achieved.
>
>
>
> Is that correct, or did I miss something? Error 91 is driving me mad.
>
>
>
> I can’t even see that Legacy has assured us that the data in the backups 
> created under error 91 are good (although they appear to be okay).
>
>
>
> I installed SP3. Have not reinstalled Legacy, because from what I can tell, 
> that has not solved anyone’s problem.
>
>
>
> Any updates on this annoying little feature?
>
>
>
> Janis Walker Gilmore
>
>
>
>
>
_
Windows Live Messenger just got better .Video display pics, contact updates & 
more.
http://www.download.live.com/messenger


Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 revisited

[Evert van Dijken]

Try the steps on this page (and of course skip the steps you don't need):
http://www.legacyfamilytree.com/help12Steps.asp
If this doesn't fix your problem contact support: supp...@legacyfamilytree.com
Evert

2009/2/3 Janis L Gilmore :
> I didn't follow all of the error 91 postings, but in looking at the archives
> just now, it appears to me that the discussion was dropped, although no
> resolution was achieved.
>
> Is that correct, or did I miss something? Error 91 is driving me mad.
>
> I can't even see that Legacy has assured us that the data in the backups
> created under error 91 are good (although they appear to be okay).
>
> I installed SP3. Have not reinstalled Legacy, because from what I can tell,
> that has not solved anyone's problem.
>
> Any updates on this annoying little feature?
>
> Janis Walker Gilmore
>
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91 has returned

[Ann Parsons]

Carolyn,
I entered some data today, did backup with multimedia ticked (I don't have 
any multimedia) and no error 91 as near as I can tell it is a good back up. 
However with I did the import I lost my customized census event census. Now 
I cannot get it to have the date as on it keeps putting in. He appeared on 
the census IN Jun 1895 as head of household in Hartford Township, Todd 
County, Minnesota. Finally I changed the [onDate] to [Date] and put the on 
after the word census. It's a mess.
Ann


- Original Message - 
From: "Carolyn Smith" 
To: 
Sent: Thursday, January 15, 2009 2:09 PM
Subject: Re: [LegacyUG] Error 91 has returned


> Ann,
>
> Thank you for the update.  I may still try to uninstall and reinstall as 
> has been suggested, although your news is not good.  (Or I may just work 
> around it, as I have been for several months now.
>
> Carolyn
>
>
>
>
> 
> From: Ann Parsons 
> To: LegacyUserGroup@legacyfamilytree.com
> Sent: Thursday, January 15, 2009 3:05:03 PM
> Subject: Re: [LegacyUG] Error 91 has returned
>
> Carolyn
> I did the uninstall and reinstall, still error 91, I did the export to new
> file, still error 91. I ended up losing my customized settings.
> Ann
>
>
> - Original Message ----- 
> From: "Carolyn Smith" 
> To: 
> Sent: Thursday, January 15, 2009 8:49 AM
> Subject: Re: [LegacyUG] Error 91 has returned
>
>
> > Anna, (and Mike)
> >
> > My Error 91 also returned once I entered more data (sources) and tried 
> > to
> > back up.  So much for my supposed fix!
> >
> > I guess I will have to resort to Ron Ferguson's suggestion to uninstall
> > and reinstall, etc., even though I have resisted so far.
> >
> > Carolyn
>
> > 
> > From: Ann Parsons 
> > To: LegacyUserGroup 
> > Sent: Thursday, January 15, 2009 6:58:20 AM
> > Subject: [LegacyUG] Error 91 has returned
> >
> > After the Geek Squad fixed my computer I did 5 or more back ups with no
> > problem. Yesterday I did some data entry and received error 91 when I
> > backed
> > up. I then ticked the back up multimedia files even tho I do not have 
> > any
> > and it backed up successfully. Perhaps the first 5 or more that were
> > without
> > error 91 was because I did not do data entry? Perhaps ticking the back 
> > up
> > multimedia files removed error 91?
> > Ann Parsons
> >
>
>
>
>
>
>
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
> 



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Re: [LegacyUG] Error 91 has returned

[Carolyn Smith]

Ann,

Thank you for the update.  I may still try to uninstall and reinstall as has 
been suggested, although your news is not good.  (Or I may just work around it, 
as I have been for several months now.

Carolyn





From: Ann Parsons 
To: LegacyUserGroup@legacyfamilytree.com
Sent: Thursday, January 15, 2009 3:05:03 PM
Subject: Re: [LegacyUG] Error 91 has returned

Carolyn
I did the uninstall and reinstall, still error 91, I did the export to new 
file, still error 91. I ended up losing my customized settings.
Ann


- Original Message - 
From: "Carolyn Smith" 
To: 
Sent: Thursday, January 15, 2009 8:49 AM
Subject: Re: [LegacyUG] Error 91 has returned


> Anna, (and Mike)
>
> My Error 91 also returned once I entered more data (sources) and tried to 
> back up.  So much for my supposed fix!
>
> I guess I will have to resort to Ron Ferguson's suggestion to uninstall 
> and reinstall, etc., even though I have resisted so far.
>
> Carolyn

> 
> From: Ann Parsons 
> To: LegacyUserGroup 
> Sent: Thursday, January 15, 2009 6:58:20 AM
> Subject: [LegacyUG] Error 91 has returned
>
> After the Geek Squad fixed my computer I did 5 or more back ups with no
> problem. Yesterday I did some data entry and received error 91 when I 
> backed
> up. I then ticked the back up multimedia files even tho I do not have any
> and it backed up successfully. Perhaps the first 5 or more that were 
> without
> error 91 was because I did not do data entry? Perhaps ticking the back up
> multimedia files removed error 91?
> Ann Parsons
>


  



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Re: [LegacyUG] Error 91 has returned

[Ann Parsons]

Carolyn
I did the uninstall and reinstall, still error 91, I did the export to new 
file, still error 91. I ended up losing my customized settings.
Ann


- Original Message - 
From: "Carolyn Smith" 
To: 
Sent: Thursday, January 15, 2009 8:49 AM
Subject: Re: [LegacyUG] Error 91 has returned


> Anna, (and Mike)
>
> My Error 91 also returned once I entered more data (sources) and tried to 
> back up.  So much for my supposed fix!
>
> I guess I will have to resort to Ron Ferguson's suggestion to uninstall 
> and reinstall, etc., even though I have resisted so far.
>
> Carolyn
>
>
>
>
> 
> From: Ann Parsons 
> To: LegacyUserGroup 
> Sent: Thursday, January 15, 2009 6:58:20 AM
> Subject: [LegacyUG] Error 91 has returned
>
> After the Geek Squad fixed my computer I did 5 or more back ups with no
> problem. Yesterday I did some data entry and received error 91 when I 
> backed
> up. I then ticked the back up multimedia files even tho I do not have any
> and it backed up successfully. Perhaps the first 5 or more that were 
> without
> error 91 was because I did not do data entry? Perhaps ticking the back up
> multimedia files removed error 91?
> Ann Parsons
>
>
>
>
> Legacy User Group guidelines:
>   http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>
>
>
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
> 



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Re: [LegacyUG] Error 91 has returned

[Carolyn Smith]

Anna, (and Mike)

My Error 91 also returned once I entered more data (sources) and tried to back 
up.  So much for my supposed fix!

I guess I will have to resort to Ron Ferguson's suggestion to uninstall and 
reinstall, etc., even though I have resisted so far.

Carolyn





From: Ann Parsons 
To: LegacyUserGroup 
Sent: Thursday, January 15, 2009 6:58:20 AM
Subject: [LegacyUG] Error 91 has returned

After the Geek Squad fixed my computer I did 5 or more back ups with no 
problem. Yesterday I did some data entry and received error 91 when I backed 
up. I then ticked the back up multimedia files even tho I do not have any 
and it backed up successfully. Perhaps the first 5 or more that were without 
error 91 was because I did not do data entry? Perhaps ticking the back up 
multimedia files removed error 91?
Ann Parsons 




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Re: [LegacyUG] Error 91 Solution?

[Gene Young]

Mike Fry wrote:

Mike Fry wrote:
I don't know whether people have looked at this, but there's a little 
product that claims to be able to cure Error 91 problems. Now, I've 
never experienced the problem myself, so can not vouch for this 
products claims.


http://www.diagnoseyourpc.com/?t202id=14441&t202kw=error%2091&gclid=CKqTqevjkJgCFRk_awodHUCOnQ 



Standard disclaimer: It's worth is what it costs!



Nope! That's no use unless you pay for it. Sorry to get your hopes up.



Research shows that it does a good job of messing up your registry, rendering your computer unusable 
and refusing to acknowledge a request for a refund under their 60 day money back "guaranty".


Hmmm, I think I'll pass on this one.

--
Gene Y.
n2kvs
Researching Young, Zies, Harer & Cox with
Legacy Family Tree
http://h1.ripway.com/egptech/



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Re: [LegacyUG] Error 91 Solution?

[Mike Fry]

Mike Fry wrote:
I don't know whether people have looked at this, but there's a little 
product that claims to be able to cure Error 91 problems. Now, I've 
never experienced the problem myself, so can not vouch for this products 
claims.


http://www.diagnoseyourpc.com/?t202id=14441&t202kw=error%2091&gclid=CKqTqevjkJgCFRk_awodHUCOnQ 



Standard disclaimer: It's worth is what it costs!



Nope! That's no use unless you pay for it. Sorry to get your hopes up.

--
Regards,
Mike Fry
Johannesburg.



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Re: [LegacyUG] Error 91

[Barb Weed]

Ron, I am running Vista Home and Student (32bit Vista) and havenot gotten the 
error.
Barb



- Original Message 
From: ronald ferguson 
To: legacyusergroup@legacyfamilytree.com
Sent: Monday, January 12, 2009 6:56:46 PM
Subject: RE: [LegacyUG] Error 91


Joyce,

Thanks for your interest.

Probably you are not missing anything. A number of people have reported Error 
91 occurring regularly when backing up with the Vista o/s. The cause does not 
seem to be known and the error appears to be one of those random things, 
affecting some more than others.

I am testing Vista Home Basic because I cannot recollect anybody reporting the 
error with this o/s - this may be due, of course, to nobody other than myself 
using it ;-) - and I wondered if it is only a problem with the higher grade o/s.



Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> Date: Mon, 12 Jan 2009 19:26:35 -0500
> From: joyce.her...@gmail.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91
>
> Maybe I'm missing something, but I just opened Legacy and did a
> backup. Nothing unusual happened. Then I did a backup including
> Multimedia. Still nothing. I have Vista Home Premium 64 bit. If I
> missed something, let me know and I'll give it a whirl!
>
> Joyce
>
> On Mon, Jan 12, 2009 at 3:46 PM, ronald ferguson wrote:
>>
>> Jack,
>>
>> I am really just using your post as a peg!
>>
>> I have installed Legacy on my lap-top with the Vista Home Basic SP1 o/s. I 
>> followed the instructions exactly as given by Legacy and checked that the
>> User Account Control was set to "ON" as recommended.
>>
>> The machine spec is also basic (all I needed):
>> Processor: Intel Celeron 550 @ 2.00GHz
>> RAM: 1.00GB
>> System type: 32 bit o/s
>>
>> Using a data base of just over 4000 files imported via GEDCOM I ran 6 or so 
>> tests using both the "X" and Icon to back-up the DB, having made changes 
>> between each back-up. There was no Error 91. I appreciate that this is not 
>> sufficient testing to be certain that I have no problem, so will continue 
>> testing for a few days - but not for long as I don't wish to run two DBs!
>>
>>
>> Ron Ferguson
>>
>> _
>>
>> Now completely revised
>> http://www.fergys.co.uk
>> View the Grimshaw Family Tree at:
>> http://www.fergys.co.uk/Grimshaw/
>> For The Fergusons of N.W. England See:
>> http://myweb.tiscali.co.uk/fergys/
>> _
>>
>>
>>
>>
>>
>>
>>
>>
>> 
>>> From: j...@jearnshaw.me.uk
>>> To: LegacyUserGroup@legacyfamilytree.com
>>> Subject: RE: [LegacyUG] Error 91
>>> Date: Mon, 12 Jan 2009 13:41:54 +
>>>
>>> Hi Ron
>>>
>>> My machine runs Vista Business SP1 (32 bit). But the problem first arose on
>>> my previous machine that was running XP.
>>>
>>> I've just gone into Legacy, went to do a "check/repair" and then backed out
>>> to do a Backup first - got Error 91 straight away. Went back into Legacy and
>>> did a successful backup. I don't think that the comments on multimedia
>>> backup can be relevant (unless it happens during the backup of multimedia
>>> files) since this is two totally separate processes carried out - basically
>>> just omitting the "do you want to backup multimedia files?" question in
>>> previous versions
>>>
>>> After doing a successful backup I then completed the check/repair. It came
>>> up with 6 similar errors :-
>>> User ID ("") for the individual in RIN  doesn't match the user ID for
>>> the Alternate Name. Original: , Changed to: yyy
>>> These six people were a husband and wife, 3 of their 11 children and the
>>> wife of one of them. NONE of them had an Alternate Name, nor had they ever
>>> had one. But they all have User Ids that I have entered. Also, I had edited
>>> them all in the last few days as I had found some burial information and
>>> photos of graves. Repeated the check/repair twice more and got no more error
>>&g

RE: [LegacyUG] Error 91

[Gill Hart]

I have a Dell Vostro 410 running Vista Home Premium and have never had an
error 91 and I use both V6 and V7.

My previous machine was a Dell Dimension running XP and Legacy v6 and I
didn't have any problems backing up using that one either.

Gill

-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Michele Lewis
Sent: 13 January 2009 17:38
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Error 91

I have a Dell 1501 laptop running Vista.  I have never gotten an error 91 
(though I have gotten others!)  :) :) :)

miche;e

- Original Message - 
From: "Dan Bateham" 
To: 
Sent: Tuesday, January 13, 2009 12:34 PM
Subject: Re: [LegacyUG] Error 91


>I have a Dell 1520 laptop with Vista sp1 32 bit and 4 gb ram and NO error
> 91.
>
> Side note: Also, have Registry Mechanic to clean the windows registry of 
> any
> problems there occasionally. All is working well.
>
> Dan
>
>
> - Original Message - 
> From: "Mike Fry" 
> To: 
> Sent: Tuesday, January 13, 2009 4:21 AM
> Subject: Re: [LegacyUG] Error 91
>
>
>> Ann Parsons wrote:
>>
>>> Your experience is about the same as mine using Vista Home Premium on a
>>> Dell 1525 purchased August 2008.
>>
>> Is it just me, or are a lot of DELL machines being mentioned in 
>> connection
>> with this bug?
>>
>> -- 
>> Regards,
>> Mike Fry
>> Johannesburg.
>
>
>
>
>
> Legacy User Group guidelines:
>   http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>







No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.176 / Virus Database: 270.10.6/1891 - Release Date: 1/13/2009 
8:17 AM




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No virus found in this outgoing message.
Checked by AVG - http://www.avg.com
Version: 8.0.176 / Virus Database: 270.10.6/1889 - Release Date: 12/01/2009 
20:18





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RE: [LegacyUG] Error 91

[ronald ferguson]

I guess the really interesting thing would be if anybody has had Error 91 (and 
not been able to resolve the problem) when using Vista and *not* having Dell 
machine.



Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: cranberryf...@charter.net
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91
> Date: Tue, 13 Jan 2009 12:37:38 -0500
>
> I have a Dell 1501 laptop running Vista. I have never gotten an error 91
> (though I have gotten others!) :) :) :)
>
> miche;e
>
> - Original Message -
> From: "Dan Bateham" 
> To: 
> Sent: Tuesday, January 13, 2009 12:34 PM
> Subject: Re: [LegacyUG] Error 91
>
>
>>I have a Dell 1520 laptop with Vista sp1 32 bit and 4 gb ram and NO error
>> 91.
>>
>> Side note: Also, have Registry Mechanic to clean the windows registry of
>> any
>> problems there occasionally. All is working well.
>>
>> Dan
>>
>>
>> - Original Message -
>> From: "Mike Fry" 
>> To: 
>> Sent: Tuesday, January 13, 2009 4:21 AM
>> Subject: Re: [LegacyUG] Error 91
>>
>>
>>> Ann Parsons wrote:
>>>
>>>> Your experience is about the same as mine using Vista Home Premium on a
>>>> Dell 1525 purchased August 2008.
>>>
>>> Is it just me, or are a lot of DELL machines being mentioned in
>>> connection
>>> with this bug?
>>>
>>> --
>>> Regards,
>>> Mike Fry
>>> Johannesburg.
>>
>>
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>>
>>
>
>
>
_
Imagine a life without walls.  See the possibilities
http://clk.atdmt.com/UKM/go/122465943/direct/01/


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Re: [LegacyUG] Error 91

[Michele Lewis]

I have a Dell 1501 laptop running Vista.  I have never gotten an error 91 
(though I have gotten others!)  :) :) :)


miche;e

- Original Message - 
From: "Dan Bateham" 

To: 
Sent: Tuesday, January 13, 2009 12:34 PM
Subject: Re: [LegacyUG] Error 91



I have a Dell 1520 laptop with Vista sp1 32 bit and 4 gb ram and NO error
91.

Side note: Also, have Registry Mechanic to clean the windows registry of 
any

problems there occasionally. All is working well.

Dan


- Original Message - 
From: "Mike Fry" 

To: 
Sent: Tuesday, January 13, 2009 4:21 AM
Subject: Re: [LegacyUG] Error 91



Ann Parsons wrote:


Your experience is about the same as mine using Vista Home Premium on a
Dell 1525 purchased August 2008.


Is it just me, or are a lot of DELL machines being mentioned in 
connection

with this bug?

--
Regards,
Mike Fry
Johannesburg.






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No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.176 / Virus Database: 270.10.6/1891 - Release Date: 1/13/2009 
8:17 AM





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Re: [LegacyUG] Error 91

[Dan Bateham]

I have a Dell 1520 laptop with Vista sp1 32 bit and 4 gb ram and NO error 
91.


Side note: Also, have Registry Mechanic to clean the windows registry of any 
problems there occasionally. All is working well.


Dan


- Original Message - 
From: "Mike Fry" 

To: 
Sent: Tuesday, January 13, 2009 4:21 AM
Subject: Re: [LegacyUG] Error 91



Ann Parsons wrote:

Your experience is about the same as mine using Vista Home Premium on a 
Dell 1525 purchased August 2008.


Is it just me, or are a lot of DELL machines being mentioned in connection 
with this bug?


--
Regards,
Mike Fry
Johannesburg. 






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RE: [LegacyUG] Error 91

[Jack Earnshaw]

I was just thinking that myself when your email arrived. What might be a
subtle difference between Dell machines and others?

Jack 

-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Mike Fry
Sent: 13 January 2009 12:22
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Error 91

Ann Parsons wrote:

> Your experience is about the same as mine using Vista Home Premium on a
Dell 
> 1525 purchased August 2008.

Is it just me, or are a lot of DELL machines being mentioned in 
connection with this bug?

-- 
Regards,
Mike Fry
Johannesburg.



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No virus found in this incoming message.
Checked by AVG - http://www.avg.com 
Version: 8.0.176 / Virus Database: 270.10.6/1889 - Release Date: 12/01/2009
20:18




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RE: [LegacyUG] Error 91

[Brendan Caley]

Mike
When I got my new Dell last year it all seemed to work OK until I tried to
install the SP1 upgrade. This did not work and Microsoft were not much help
and after trying all they suggested I carried out a clean install of Vista
Home Premium and SP1 installed OK and since then all programs work OK. This
has lead me to believe that the preinstall  of Vista was flawed.
Hope this can be of some help to you folks who have this problem.

Brendan Caley


-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Mike Fry
Sent: 13 January 2009 12:22
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Error 91

Ann Parsons wrote:

> Your experience is about the same as mine using Vista Home Premium on a
Dell 
> 1525 purchased August 2008.

Is it just me, or are a lot of DELL machines being mentioned in 
connection with this bug?

-- 
Regards,
Mike Fry
Johannesburg.








___ 
All new Yahoo! Mail "The new Interface is stunning in its simplicity and ease 
of use." - PC Magazine 
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RE: [LegacyUG] Error 91

[ronald ferguson]

It's beginning to look that way, Mike.



Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> Date: Tue, 13 Jan 2009 14:21:55 +0200
> From: mike...@iafrica.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91
>
> Ann Parsons wrote:
>
>> Your experience is about the same as mine using Vista Home Premium on a Dell
>> 1525 purchased August 2008.
>
> Is it just me, or are a lot of DELL machines being mentioned in
> connection with this bug?
>
> --
> Regards,
> Mike Fry
> Johannesburg.
>
_
Choose the perfect PC or mobile phone for you
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Re: [LegacyUG] Error 91

[Mike Fry]

Ann Parsons wrote:

Your experience is about the same as mine using Vista Home Premium on a Dell 
1525 purchased August 2008.


Is it just me, or are a lot of DELL machines being mentioned in 
connection with this bug?


--
Regards,
Mike Fry
Johannesburg.



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Re: [LegacyUG] Error 91

[Ann Parsons]

Jack,
Thank you for posting your experience. I was tempted to buy one of the 
"cleanup" programs. Thanks to you I have saved myself from a bigger mess 
than what my Legacy already is.
Ann


- Original Message - 
From: "Jack Earnshaw" 
To: 
Sent: Tuesday, January 13, 2009 4:31 AM
Subject: RE: [LegacyUG] Error 91


> Brendan
>
> Yes, I found those articles via Google. So I invested in one of the
> "cleanup" programs and it found hundreds of issues which were then
> "cleared". I then spent the rest of yesterday trying to get my screen to
> work properly. The character set displayed everywhere looked just like an
> old dot matrix printer. Eventually I reinstalled the drivers for the
> graphics card from Dell's web site and I'm back to normal (I think). So be
> VERY careful about trying to deal with registry problems.
>
> By the way, even after the "cleanup" I still got error 91 if I did any 
> work
> on Legacy before trying a backup.
>
> Jack
>
> -Original Message-
> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
> Of Brendan Caley
> Sent: 13 January 2009 08:49
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error 91
>
> Ron
> I am using Vista Home Premium 32 bit and have no problems with legacy 
> which
> suggests it is probably OS problem on specific computers. A search on 
> Google
> for Error 91 brings up the probability of a registry problem on the said
> computers.
>
> Brendan Caley
>
>
> -Original Message-
> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
> Of ronald ferguson
> Sent: 13 January 2009 00:57
> To: legacyusergroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error 91
>
>
> Joyce,
>
> Thanks for your interest.
>
> Probably you are not missing anything. A number of people have reported
> Error 91 occurring regularly when backing up with the Vista o/s. The cause
> does not seem to be known and the error appears to be one of those random
> things, affecting some more than others.
>
> I am testing Vista Home Basic because I cannot recollect anybody reporting
> the error with this o/s - this may be due, of course, to nobody other than
> myself using it ;-) - and I wondered if it is only a problem with the 
> higher
> grade o/s.
>
>
>
> Ron Ferguson
>
> _
>
> Now completely revised
> http://www.fergys.co.uk
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _____
>
>
> 
> > Date: Mon, 12 Jan 2009 19:26:35 -0500
> > From: joyce.her...@gmail.com
> > To: LegacyUserGroup@legacyfamilytree.com
> > Subject: Re: [LegacyUG] Error 91
> >
> > Maybe I'm missing something, but I just opened Legacy and did a
> > backup. Nothing unusual happened. Then I did a backup including
> > Multimedia. Still nothing. I have Vista Home Premium 64 bit. If I
> > missed something, let me know and I'll give it a whirl!
> >
> > Joyce
> >
> > On Mon, Jan 12, 2009 at 3:46 PM, ronald ferguson wrote:
> >>
> >> Jack,
> >>
> >> I am really just using your post as a peg!
> >>
> >> I have installed Legacy on my lap-top with the Vista Home Basic SP1 
> >> o/s.
> I followed the instructions exactly as given by Legacy and checked that 
> the
> >> User Account Control was set to "ON" as recommended.
> >>
> >> The machine spec is also basic (all I needed):
> >> Processor: Intel Celeron 550 @ 2.00GHz
> >> RAM: 1.00GB
> >> System type: 32 bit o/s
> >>
> >> Using a data base of just over 4000 files imported via GEDCOM I ran 6 
> >> or
> so tests using both the "X" and Icon to back-up the DB, having made 
> changes
> between each back-up. There was no Error 91. I appreciate that this is not
> sufficient testing to be certain that I have no problem, so will continue
> testing for a few days - but not for long as I don't wish to run two DBs!
> >>
> >>
> >> Ron Ferguson
> >>
> >> _
> >>
> >> Now completely revised
> >> http://www.fergys.co.uk
> >> View the Grimshaw Family Tree at:
> >> http://www.fergys.co.uk/Grimshaw/
> >> For The Fergusons of N.W. England See:

Re: [LegacyUG] Error 91

[Ann Parsons]

Judy,
Your experience is about the same as mine using Vista Home Premium on a Dell 
1525 purchased August 2008.
Ann


- Original Message - 
From: "Judy Wardlaw" 
To: 
Sent: Tuesday, January 13, 2009 4:45 AM
Subject: Re: [LegacyUG] Error 91


>
> Ron Ferguson wrote
> When it occurs using XP it is normally resolved using the methods detailed
> in "Solutions by error number". Have you tried this and checking/updating
> your Jet- engine as recommended?
>
> Yes, I have tried that. Jet engine pack 4 was already installed so I tried
> to uninstall Legacy as suggested in "solutions by error number", but I was
> prevented from uninstalling. I went back into Legacy and I tried to see if 
> I
> could back up again but error 91 came up - and worse, when repeating the
> procedure after quitting, error 91 came up again (originally I had been 
> able
> to back up on the second try - now I can't). There seemed to be backups
> recorded each time that I attempt these faulty backups.They seem to have 
> the
> correct number of individuals, families, surnames & master sources 
> although
> the size of the backup files was less than it had been earlier.
> I feel I have made the whole problem worse since I attempted the 
> "Solutions
> by error number".
> Judy
>
>
>
>
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
> 



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   http://www.LegacyFamilyTree.com/Etiquette.asp
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Re: [LegacyUG] Error 91

[Mike Fry]

Judy Wardlaw wrote:


Ron Ferguson wrote
When it occurs using XP it is normally resolved using the methods 
detailed in "Solutions by error number". Have you tried this and 
checking/updating your Jet- engine as recommended?


Yes, I have tried that. Jet engine pack 4 was already installed so I 
tried to uninstall Legacy as suggested in "solutions by error number", 
but I was prevented from uninstalling. I went back into Legacy and I 
tried to see if I could back up again but error 91 came up - and worse, 
when repeating the procedure after quitting, error 91 came up again 
(originally I had been able to back up on the second try - now I can't). 
There seemed to be backups recorded each time that I attempt these 
faulty backups.They seem to have the correct number of individuals, 
families, surnames & master sources although the size of the backup 
files was less than it had been earlier.
I feel I have made the whole problem worse since I attempted the 
"Solutions by error number".


Certainly sounds like it!

What you need is the XP equivalent of the Vista ability to roll-back to 
a particular restart point. Think you needed to reverse the Jet fix, 
then uninstall Legacy. After that, re-do the Jet fix and then re-install 
Legacy. Not having an XP system, I can't confirm that, and have probably 
confused you even further :-)


--
Regards,
Mike Fry
Johannesburg.



Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error 91

[Judy Wardlaw]

Ron Ferguson wrote
When it occurs using XP it is normally resolved using the methods detailed 
in "Solutions by error number". Have you tried this and checking/updating 
your Jet- engine as recommended?


Yes, I have tried that. Jet engine pack 4 was already installed so I tried 
to uninstall Legacy as suggested in "solutions by error number", but I was 
prevented from uninstalling. I went back into Legacy and I tried to see if I 
could back up again but error 91 came up - and worse, when repeating the 
procedure after quitting, error 91 came up again (originally I had been able 
to back up on the second try - now I can't). There seemed to be backups 
recorded each time that I attempt these faulty backups.They seem to have the 
correct number of individuals, families, surnames & master sources although 
the size of the backup files was less than it had been earlier.
I feel I have made the whole problem worse since I attempted the "Solutions 
by error number".
Judy 





Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Error 91

[Jack Earnshaw]

Brendan

Yes, I found those articles via Google. So I invested in one of the
"cleanup" programs and it found hundreds of issues which were then
"cleared". I then spent the rest of yesterday trying to get my screen to
work properly. The character set displayed everywhere looked just like an
old dot matrix printer. Eventually I reinstalled the drivers for the
graphics card from Dell's web site and I'm back to normal (I think). So be
VERY careful about trying to deal with registry problems.

By the way, even after the "cleanup" I still got error 91 if I did any work
on Legacy before trying a backup.

Jack

-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Brendan Caley
Sent: 13 January 2009 08:49
To: LegacyUserGroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Error 91

Ron
I am using Vista Home Premium 32 bit and have no problems with legacy which
suggests it is probably OS problem on specific computers. A search on Google
for Error 91 brings up the probability of a registry problem on the said
computers.

Brendan Caley


-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of ronald ferguson
Sent: 13 January 2009 00:57
To: legacyusergroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Error 91


Joyce,
 
Thanks for your interest.
 
Probably you are not missing anything. A number of people have reported
Error 91 occurring regularly when backing up with the Vista o/s. The cause
does not seem to be known and the error appears to be one of those random
things, affecting some more than others.
 
I am testing Vista Home Basic because I cannot recollect anybody reporting
the error with this o/s - this may be due, of course, to nobody other than
myself using it ;-) - and I wondered if it is only a problem with the higher
grade o/s.



Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_



> Date: Mon, 12 Jan 2009 19:26:35 -0500
> From: joyce.her...@gmail.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91
>
> Maybe I'm missing something, but I just opened Legacy and did a
> backup. Nothing unusual happened. Then I did a backup including
> Multimedia. Still nothing. I have Vista Home Premium 64 bit. If I
> missed something, let me know and I'll give it a whirl!
>
> Joyce
>
> On Mon, Jan 12, 2009 at 3:46 PM, ronald ferguson wrote:
>>
>> Jack,
>>
>> I am really just using your post as a peg!
>>
>> I have installed Legacy on my lap-top with the Vista Home Basic SP1 o/s.
I followed the instructions exactly as given by Legacy and checked that the
>> User Account Control was set to "ON" as recommended.
>>
>> The machine spec is also basic (all I needed):
>> Processor: Intel Celeron 550 @ 2.00GHz
>> RAM: 1.00GB
>> System type: 32 bit o/s
>>
>> Using a data base of just over 4000 files imported via GEDCOM I ran 6 or
so tests using both the "X" and Icon to back-up the DB, having made changes
between each back-up. There was no Error 91. I appreciate that this is not
sufficient testing to be certain that I have no problem, so will continue
testing for a few days - but not for long as I don't wish to run two DBs!
>>
>>
>> Ron Ferguson
>>
>> _
>>
>> Now completely revised
>> http://www.fergys.co.uk
>> View the Grimshaw Family Tree at:
>> http://www.fergys.co.uk/Grimshaw/
>> For The Fergusons of N.W. England See:
>> http://myweb.tiscali.co.uk/fergys/
>> _
>>
>>
>> 
>>> From: j...@jearnshaw.me.uk
>>> To: LegacyUserGroup@legacyfamilytree.com
>>> Subject: RE: [LegacyUG] Error 91
>>> Date: Mon, 12 Jan 2009 13:41:54 +
>>>
>>> Hi Ron
>>>
>>> My machine runs Vista Business SP1 (32 bit). But the problem first arose
on
>>> my previous machine that was running XP.
>>>
>>> I've just gone into Legacy, went to do a "check/repair" and then backed
out
>>> to do a Backup first - got Error 91 straight away. Went back into Legacy
and
>>> did a successful backup. I don't think that the comments on multimedia
>>> backup can be relevant (unless it happens during the backup 

RE: [LegacyUG] Error 91

[ronald ferguson]

Judy,
 
When it occurs using XP it is normally resolved using the methods detailed in 
"Solutions by error number". Have you tried this and checking/updating your 
Jet- engine as recommended?



Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: jward...@netspace.net.au
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91
> Date: Tue, 13 Jan 2009 18:21:57 +1100
>
> I should have reported this before, but I get error 91 with XP most times
> when I backup to PC or to an external hard drive. After being forced to
> exit, I repeat the backup and it goes through correctly. I don't backup my
> multimedia as I do this independently. So it is not only Vista!
> Judy
>
> Ron Ferguson wrote
>
> ...Probably you are not missing anything. A number of people have reported
> Error 91 occurring regularly when backing up with the Vista o/s. The cause
> does not seem to be known and the error appears to be one of those random
> things, affecting some more than others
>
_
Cut through the jargon: find a PC for your needs.
http://clk.atdmt.com/UKM/go/130777504/direct/01/


Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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RE: [LegacyUG] Error 91

[Brendan Caley]

Ron
I am using Vista Home Premium 32 bit and have no problems with legacy which
suggests it is probably OS problem on specific computers. A search on Google
for Error 91 brings up the probability of a registry problem on the said
computers.

Brendan Caley


-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of ronald ferguson
Sent: 13 January 2009 00:57
To: legacyusergroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Error 91


Joyce,
 
Thanks for your interest.
 
Probably you are not missing anything. A number of people have reported
Error 91 occurring regularly when backing up with the Vista o/s. The cause
does not seem to be known and the error appears to be one of those random
things, affecting some more than others.
 
I am testing Vista Home Basic because I cannot recollect anybody reporting
the error with this o/s - this may be due, of course, to nobody other than
myself using it ;-) - and I wondered if it is only a problem with the higher
grade o/s.



Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_



> Date: Mon, 12 Jan 2009 19:26:35 -0500
> From: joyce.her...@gmail.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91
>
> Maybe I'm missing something, but I just opened Legacy and did a
> backup. Nothing unusual happened. Then I did a backup including
> Multimedia. Still nothing. I have Vista Home Premium 64 bit. If I
> missed something, let me know and I'll give it a whirl!
>
> Joyce
>
> On Mon, Jan 12, 2009 at 3:46 PM, ronald ferguson wrote:
>>
>> Jack,
>>
>> I am really just using your post as a peg!
>>
>> I have installed Legacy on my lap-top with the Vista Home Basic SP1 o/s.
I followed the instructions exactly as given by Legacy and checked that the
>> User Account Control was set to "ON" as recommended.
>>
>> The machine spec is also basic (all I needed):
>> Processor: Intel Celeron 550 @ 2.00GHz
>> RAM: 1.00GB
>> System type: 32 bit o/s
>>
>> Using a data base of just over 4000 files imported via GEDCOM I ran 6 or
so tests using both the "X" and Icon to back-up the DB, having made changes
between each back-up. There was no Error 91. I appreciate that this is not
sufficient testing to be certain that I have no problem, so will continue
testing for a few days - but not for long as I don't wish to run two DBs!
>>
>>
>> Ron Ferguson
>>
>> _
>>
>> Now completely revised
>> http://www.fergys.co.uk
>> View the Grimshaw Family Tree at:
>> http://www.fergys.co.uk/Grimshaw/
>> For The Fergusons of N.W. England See:
>> http://myweb.tiscali.co.uk/fergys/
>> _
>>
>>
>> 
>>> From: j...@jearnshaw.me.uk
>>> To: LegacyUserGroup@legacyfamilytree.com
>>> Subject: RE: [LegacyUG] Error 91
>>> Date: Mon, 12 Jan 2009 13:41:54 +
>>>
>>> Hi Ron
>>>
>>> My machine runs Vista Business SP1 (32 bit). But the problem first arose
on
>>> my previous machine that was running XP.
>>>
>>> I've just gone into Legacy, went to do a "check/repair" and then backed
out
>>> to do a Backup first - got Error 91 straight away. Went back into Legacy
and
>>> did a successful backup. I don't think that the comments on multimedia
>>> backup can be relevant (unless it happens during the backup of
multimedia
>>> files) since this is two totally separate processes carried out -
basically
>>> just omitting the "do you want to backup multimedia files?" question in
>>> previous versions
>>>
>>> After doing a successful backup I then completed the check/repair. It
came
>>> up with 6 similar errors :-
>>> User ID ("") for the individual in RIN  doesn't match the user ID
for
>>> the Alternate Name. Original: , Changed to: yyy
>>> These six people were a husband and wife, 3 of their 11 children and the
>>> wife of one of them. NONE of them had an Alternate Name, nor had they
ever
>>> had one. But they all have User Ids that I have entered. Also, I had
edited
>>> them all in the last few days as I had found some buria

Re: [LegacyUG] Error 91

[Judy Wardlaw]

I should have reported this before, but I get error 91 with XP most times 
when I backup to PC or to an external hard drive. After being forced to 
exit, I repeat the backup and it goes through correctly. I don't backup my 
multimedia as I do this independently. So it is not only Vista!

Judy

Ron Ferguson wrote

...Probably you are not missing anything. A number of people have reported 
Error 91 occurring regularly when backing up with the Vista o/s. The cause 
does not seem to be known and the error appears to be one of those random 
things, affecting some more than others






Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Error 91

[ronald ferguson]

Joyce,
 
Thanks for your interest.
 
Probably you are not missing anything. A number of people have reported Error 
91 occurring regularly when backing up with the Vista o/s. The cause does not 
seem to be known and the error appears to be one of those random things, 
affecting some more than others.
 
I am testing Vista Home Basic because I cannot recollect anybody reporting the 
error with this o/s - this may be due, of course, to nobody other than myself 
using it ;-) - and I wondered if it is only a problem with the higher grade o/s.



Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> Date: Mon, 12 Jan 2009 19:26:35 -0500
> From: joyce.her...@gmail.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91
>
> Maybe I'm missing something, but I just opened Legacy and did a
> backup. Nothing unusual happened. Then I did a backup including
> Multimedia. Still nothing. I have Vista Home Premium 64 bit. If I
> missed something, let me know and I'll give it a whirl!
>
> Joyce
>
> On Mon, Jan 12, 2009 at 3:46 PM, ronald ferguson wrote:
>>
>> Jack,
>>
>> I am really just using your post as a peg!
>>
>> I have installed Legacy on my lap-top with the Vista Home Basic SP1 o/s. I 
>> followed the instructions exactly as given by Legacy and checked that the
>> User Account Control was set to "ON" as recommended.
>>
>> The machine spec is also basic (all I needed):
>> Processor: Intel Celeron 550 @ 2.00GHz
>> RAM: 1.00GB
>> System type: 32 bit o/s
>>
>> Using a data base of just over 4000 files imported via GEDCOM I ran 6 or so 
>> tests using both the "X" and Icon to back-up the DB, having made changes 
>> between each back-up. There was no Error 91. I appreciate that this is not 
>> sufficient testing to be certain that I have no problem, so will continue 
>> testing for a few days - but not for long as I don't wish to run two DBs!
>>
>>
>> Ron Ferguson
>>
>> _
>>
>> Now completely revised
>> http://www.fergys.co.uk
>> View the Grimshaw Family Tree at:
>> http://www.fergys.co.uk/Grimshaw/
>> For The Fergusons of N.W. England See:
>> http://myweb.tiscali.co.uk/fergys/
>> _
>>
>>
>>
>>
>>
>>
>>
>>
>> 
>>> From: j...@jearnshaw.me.uk
>>> To: LegacyUserGroup@legacyfamilytree.com
>>> Subject: RE: [LegacyUG] Error 91
>>> Date: Mon, 12 Jan 2009 13:41:54 +
>>>
>>> Hi Ron
>>>
>>> My machine runs Vista Business SP1 (32 bit). But the problem first arose on
>>> my previous machine that was running XP.
>>>
>>> I've just gone into Legacy, went to do a "check/repair" and then backed out
>>> to do a Backup first - got Error 91 straight away. Went back into Legacy and
>>> did a successful backup. I don't think that the comments on multimedia
>>> backup can be relevant (unless it happens during the backup of multimedia
>>> files) since this is two totally separate processes carried out - basically
>>> just omitting the "do you want to backup multimedia files?" question in
>>> previous versions
>>>
>>> After doing a successful backup I then completed the check/repair. It came
>>> up with 6 similar errors :-
>>> User ID ("") for the individual in RIN  doesn't match the user ID for
>>> the Alternate Name. Original: , Changed to: yyy
>>> These six people were a husband and wife, 3 of their 11 children and the
>>> wife of one of them. NONE of them had an Alternate Name, nor had they ever
>>> had one. But they all have User Ids that I have entered. Also, I had edited
>>> them all in the last few days as I had found some burial information and
>>> photos of graves. Repeated the check/repair twice more and got no more error
>>> messages. While I was at it I did the other file maintenance options, purge
>>> unused ... etc
>>>
>>> Then I tried another backup and got error 91. Back into Legacy and
>>> immediately did a backup and all was OK.
&

Re: [LegacyUG] Error 91

[Joyce Herzog]

Maybe I'm missing something, but I just opened Legacy and did a
backup. Nothing unusual happened. Then I did a backup including
Multimedia. Still nothing. I have Vista Home Premium 64 bit. If I
missed something, let me know and I'll give it a whirl!

Joyce

On Mon, Jan 12, 2009 at 3:46 PM, ronald ferguson  wrote:
>
> Jack,
>
> I am really just using your post as a peg!
>
> I have installed Legacy on my lap-top with the Vista Home Basic SP1 o/s. I 
> followed the instructions exactly as given by Legacy and checked that the
> User Account Control was set to "ON" as recommended.
>
> The machine spec is also basic (all I needed):
> Processor: Intel Celeron 550 @ 2.00GHz
> RAM: 1.00GB
> System type: 32 bit o/s
>
> Using a data base of just over 4000 files imported via GEDCOM I ran 6 or so 
> tests using both the "X" and Icon to back-up the DB, having made changes 
> between each back-up. There was no Error 91. I appreciate that this is not 
> sufficient testing to be certain that I have no problem, so will continue 
> testing for a few days - but not for long as I don't wish to run two DBs!
>
>
> Ron Ferguson
>
> _
>
> Now completely revised
> http://www.fergys.co.uk
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _
>
>
>
>
>
>
>
>
> 
>> From: j...@jearnshaw.me.uk
>> To: LegacyUserGroup@legacyfamilytree.com
>> Subject: RE: [LegacyUG] Error 91
>> Date: Mon, 12 Jan 2009 13:41:54 +
>>
>> Hi Ron
>>
>> My machine runs Vista Business SP1 (32 bit). But the problem first arose on
>> my previous machine that was running XP.
>>
>> I've just gone into Legacy, went to do a "check/repair" and then backed out
>> to do a Backup first - got Error 91 straight away. Went back into Legacy and
>> did a successful backup. I don't think that the comments on multimedia
>> backup can be relevant (unless it happens during the backup of multimedia
>> files) since this is two totally separate processes carried out - basically
>> just omitting the "do you want to backup multimedia files?" question in
>> previous versions
>>
>> After doing a successful backup I then completed the check/repair. It came
>> up with 6 similar errors :-
>> User ID ("") for the individual in RIN  doesn't match the user ID for
>> the Alternate Name. Original: , Changed to: yyy
>> These six people were a husband and wife, 3 of their 11 children and the
>> wife of one of them. NONE of them had an Alternate Name, nor had they ever
>> had one. But they all have User Ids that I have entered. Also, I had edited
>> them all in the last few days as I had found some burial information and
>> photos of graves. Repeated the check/repair twice more and got no more error
>> messages. While I was at it I did the other file maintenance options, purge
>> unused ... etc
>>
>> Then I tried another backup and got error 91. Back into Legacy and
>> immediately did a backup and all was OK.
>>
>>
>> Jack
>>
>>
>> -Original Message-
>> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
>> Of ronald ferguson
>> Sent: 11 January 2009 11:57
>> To: legacyusergroup@legacyfamilytree.com
>> Subject: RE: [LegacyUG] Error 91
>>
>>
>> Ann et al,
>>
>> I have been reading through the back posts on this subject and from the work
>> which you and others have done it would seem that the problem which you have
>> is specific to Vista users _ I think I will install Legacy on my own Vista
>> machine and see what happens. It also seems that it is not related to the
>> repository for the back-up and furthermore the recommendations in the Help
>> File for Error 91 either do not apply or do not work with Vista. BTW the
>> reference to IGI is not related to your problem as it only applies if the
>> error arose when using the IGI from within Legacy.
>>
>> I note Ken's response to this problem and can see his difficulty as it does
>> not affect all Vista users. It would be interesting to know if it affects
>> all versions of Vista - I have Home Basic and can look at that, we know Ann
>> has Vista Premium which does it affect?
>>
>> I appreciate that this is not a suggested resolution but maybe re3sponses
>> will 

RE: [LegacyUG] Error 91

[ronald ferguson]

Jack,
 
I am really just using your post as a peg!
 
I have installed Legacy on my lap-top with the Vista Home Basic SP1 o/s. I 
followed the instructions exactly as given by Legacy and checked that the 
User Account Control was set to "ON" as recommended.
 
The machine spec is also basic (all I needed):
Processor: Intel Celeron 550 @ 2.00GHz
RAM: 1.00GB
System type: 32 bit o/s
 
Using a data base of just over 4000 files imported via GEDCOM I ran 6 or so 
tests using both the "X" and Icon to back-up the DB, having made changes 
between each back-up. There was no Error 91. I appreciate that this is not 
sufficient testing to be certain that I have no problem, so will continue 
testing for a few days - but not for long as I don't wish to run two DBs!


Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: j...@jearnshaw.me.uk
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error 91
> Date: Mon, 12 Jan 2009 13:41:54 +
>
> Hi Ron
>
> My machine runs Vista Business SP1 (32 bit). But the problem first arose on
> my previous machine that was running XP.
>
> I've just gone into Legacy, went to do a "check/repair" and then backed out
> to do a Backup first - got Error 91 straight away. Went back into Legacy and
> did a successful backup. I don't think that the comments on multimedia
> backup can be relevant (unless it happens during the backup of multimedia
> files) since this is two totally separate processes carried out - basically
> just omitting the "do you want to backup multimedia files?" question in
> previous versions
>
> After doing a successful backup I then completed the check/repair. It came
> up with 6 similar errors :-
> User ID ("") for the individual in RIN  doesn't match the user ID for
> the Alternate Name. Original: , Changed to: yyy
> These six people were a husband and wife, 3 of their 11 children and the
> wife of one of them. NONE of them had an Alternate Name, nor had they ever
> had one. But they all have User Ids that I have entered. Also, I had edited
> them all in the last few days as I had found some burial information and
> photos of graves. Repeated the check/repair twice more and got no more error
> messages. While I was at it I did the other file maintenance options, purge
> unused ... etc
>
> Then I tried another backup and got error 91. Back into Legacy and
> immediately did a backup and all was OK.
>
>
> Jack
>
>
> -Original Message-
> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
> Of ronald ferguson
> Sent: 11 January 2009 11:57
> To: legacyusergroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error 91
>
>
> Ann et al,
>
> I have been reading through the back posts on this subject and from the work
> which you and others have done it would seem that the problem which you have
> is specific to Vista users _ I think I will install Legacy on my own Vista
> machine and see what happens. It also seems that it is not related to the
> repository for the back-up and furthermore the recommendations in the Help
> File for Error 91 either do not apply or do not work with Vista. BTW the
> reference to IGI is not related to your problem as it only applies if the
> error arose when using the IGI from within Legacy.
>
> I note Ken's response to this problem and can see his difficulty as it does
> not affect all Vista users. It would be interesting to know if it affects
> all versions of Vista - I have Home Basic and can look at that, we know Ann
> has Vista Premium which does it affect?
>
> I appreciate that this is not a suggested resolution but maybe re3sponses
> will help Ken to reproduce the problem.
>
>
> Ron Ferguson
>
> _
>
> Now completely revised
> http://www.fergys.co.uk
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _
>
>
>
>
>
>
>
>
> 
>> From: aparsons2...@msn.com
>> To: LegacyUserGroup@legacyfamilytree.com
>> Subject: Re: [LegacyUG] Error 91
>> Date: Sun, 11 Jan 2009 04:16:19 -0700
>>
>> Jack,
>>
>> Thank you for 

RE: [LegacyUG] Error 91 and VISTA

[ronald ferguson]

That is incorrect. They have released a Beta version of a new operating system 
which could be available by the end of this year or may be later.



Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: momalo...@aol.com
> Date: Mon, 12 Jan 2009 10:30:57 -0500
> Subject: Re: [LegacyUG] Error 91 and VISTA
> To: LegacyUserGroup@legacyfamilytree.com
>
> Hi Ron: I think I just read that Microsoft is not supporting Vista anymore.
> or something like that . . . you might want to check it out. In reading
> the posts on Error 91 is seems that most are related to Vista. I'm not an
> expert, but will be anxious to know your opinion IF you do decide to install
> Vista this afternoon!
>
>  doesn't match the user ID for
>> the Alternate Name. Original: , Changed to: yyy", I have met myself,
> but only once, on my XP system. I could not understand how it arose then, and
> am afraid I still can't!
>
>
>
> Ron Ferguson
>
> _
>
> Now completely revised
> http://www.fergys.co.uk
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _
>
>
>
>
>
>
_
Cut through the jargon: find a PC for your needs.
http://clk.atdmt.com/UKM/go/130777504/direct/01/


Legacy User Group guidelines:
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Re: [LegacyUG] Error 91 and VISTA

[Momalot66]

Hi Ron:  I think I just read that Microsoft  is not supporting Vista anymore. 
 or something like that . . . you might  want to check it out.  In reading 
the posts on Error 91 is seems that most  are related to Vista.   I'm not an 
expert, but will be anxious to know  your opinion IF you do decide to install 
Vista this afternoon!

In a  message dated 1/12/2009 6:39:48 A.M. Pacific Standard Time, 
ronfe...@msn.com  writes:

Thanks, Jack.

I agree that it seems adding Multimedia (or  otherwise) is unlikely to cause 
the error. I have not yet installed Legacy on my  Vista machine, but intend to 
do so this afternoon.

Whilst I am aware that  error 91 can arise with XP it is my impression that 
the solutions given in  "Errors by number" can resolve this. On the other hand 
there does not seem to be  a solution for the error on Vista.

I am interested in the different Vista  o/s as I cannot recollect having seen 
someone using Home Basic having the  problem and am wondering if it only 
occurs with the more advanced o/s.  

The other problem which you mention: "User ID ("") for the individual in  RIN 
 doesn't match the user ID for
> the Alternate Name. Original: ,  Changed to: yyy", I have met myself, 
but only once, on my XP system. I could  not understand how it arose then, and 
am afraid I still can't!



Ron  Ferguson

_

Now  completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree  at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England  See:
http://myweb.tiscali.co.uk/fergys/
_









>  From: j...@jearnshaw.me.uk
> To:  LegacyUserGroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error  91
> Date: Mon, 12 Jan 2009 13:41:54 +
>
> Hi  Ron
>
> My machine runs Vista Business SP1 (32 bit). But the problem  first arose on
> my previous machine that was running XP.
>
>  I've just gone into Legacy, went to do a "check/repair" and then backed  
out
> to do a Backup first - got Error 91 straight away. Went back into  Legacy 
and
> did a successful backup. I don't think that the comments on  multimedia
> backup can be relevant (unless it happens during the backup  of multimedia
> files) since this is two totally separate processes  carried out - basically
> just omitting the "do you want to backup  multimedia files?" question in
> previous versions
>
> After  doing a successful backup I then completed the check/repair. It came
> up  with 6 similar errors :-
> User ID ("") for the individual in RIN   doesn't match the user ID for
> the Alternate Name. Original: , Changed  to: yyy
> These six people were a husband and wife, 3 of their 11  children and the
> wife of one of them. NONE of them had an Alternate  Name, nor had they ever
> had one. But they all have User Ids that I have  entered. Also, I had edited
> them all in the last few days as I had found  some burial information and
> photos of graves. Repeated the check/repair  twice more and got no more 
error
> messages. While I was at it I did the  other file maintenance options, purge
> unused ... etc
>
>  Then I tried another backup and got error 91. Back into Legacy and
>  immediately did a backup and all was OK.
>
>
>  Jack
>
>
> -Original Message-
> From:  k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
> Of  ronald ferguson
> Sent: 11 January 2009 11:57
> To:  legacyusergroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error  91
>
>
> Ann et al,
>
> I have been reading  through the back posts on this subject and from the 
work
> which you and  others have done it would seem that the problem which you 
have
> is  specific to Vista users _ I think I will install Legacy on my own Vista
>  machine and see what happens. It also seems that it is not related to  the
> repository for the back-up and furthermore the recommendations in  the Help
> File for Error 91 either do not apply or do not work with  Vista. BTW the
> reference to IGI is not related to your problem as it  only applies if the
> error arose when using the IGI from within  Legacy.
>
> I note Ken's response to this problem and can see his  difficulty as it does
> not affect all Vista users. It would be  interesting to know if it affects
> all versions of Vista - I have Home  Basic and can look at that, we know Ann
> has Vista Premium which does it  affect?
>
> I appreciate that this is not a suggested resolution but  maybe re3sponses
> will help Ken to reproduce the  problem.
>
>
&g

RE: [LegacyUG] Error 91

[ronald ferguson]

Thanks, Jack.
 
I agree that it seems adding Multimedia (or otherwise) is unlikely to cause the 
error. I have not yet installed Legacy on my Vista machine, but intend to do so 
this afternoon.
 
Whilst I am aware that error 91 can arise with XP it is my impression that the 
solutions given in "Errors by number" can resolve this. On the other hand there 
does not seem to be a solution for the error on Vista.
 
I am interested in the different Vista o/s as I cannot recollect having seen 
someone using Home Basic having the problem and am wondering if it only occurs 
with the more advanced o/s. 

The other problem which you mention: "User ID ("") for the individual in RIN 
 doesn't match the user ID for
> the Alternate Name. Original: , Changed to: yyy", I have met myself, but 
> only once, on my XP system. I could not understand how it arose then, and am 
> afraid I still can't!
  


Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: j...@jearnshaw.me.uk
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error 91
> Date: Mon, 12 Jan 2009 13:41:54 +
>
> Hi Ron
>
> My machine runs Vista Business SP1 (32 bit). But the problem first arose on
> my previous machine that was running XP.
>
> I've just gone into Legacy, went to do a "check/repair" and then backed out
> to do a Backup first - got Error 91 straight away. Went back into Legacy and
> did a successful backup. I don't think that the comments on multimedia
> backup can be relevant (unless it happens during the backup of multimedia
> files) since this is two totally separate processes carried out - basically
> just omitting the "do you want to backup multimedia files?" question in
> previous versions
>
> After doing a successful backup I then completed the check/repair. It came
> up with 6 similar errors :-
> User ID ("") for the individual in RIN  doesn't match the user ID for
> the Alternate Name. Original: , Changed to: yyy
> These six people were a husband and wife, 3 of their 11 children and the
> wife of one of them. NONE of them had an Alternate Name, nor had they ever
> had one. But they all have User Ids that I have entered. Also, I had edited
> them all in the last few days as I had found some burial information and
> photos of graves. Repeated the check/repair twice more and got no more error
> messages. While I was at it I did the other file maintenance options, purge
> unused ... etc
>
> Then I tried another backup and got error 91. Back into Legacy and
> immediately did a backup and all was OK.
>
>
> Jack
>
>
> -----Original Message-----
> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
> Of ronald ferguson
> Sent: 11 January 2009 11:57
> To: legacyusergroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error 91
>
>
> Ann et al,
>
> I have been reading through the back posts on this subject and from the work
> which you and others have done it would seem that the problem which you have
> is specific to Vista users _ I think I will install Legacy on my own Vista
> machine and see what happens. It also seems that it is not related to the
> repository for the back-up and furthermore the recommendations in the Help
> File for Error 91 either do not apply or do not work with Vista. BTW the
> reference to IGI is not related to your problem as it only applies if the
> error arose when using the IGI from within Legacy.
>
> I note Ken's response to this problem and can see his difficulty as it does
> not affect all Vista users. It would be interesting to know if it affects
> all versions of Vista - I have Home Basic and can look at that, we know Ann
> has Vista Premium which does it affect?
>
> I appreciate that this is not a suggested resolution but maybe re3sponses
> will help Ken to reproduce the problem.
>
>
> Ron Ferguson
>
> _
>
> Now completely revised
> http://www.fergys.co.uk
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _
>
>
>
>
>
>
>
>
> 
>> From: aparsons2...@msn.com
>> To: LegacyUserGroup@l

RE: [LegacyUG] Error 91

[Jack Earnshaw]

Hi Ron

My machine runs Vista Business SP1 (32 bit). But the problem first arose on
my previous machine that was running XP.

I've just gone into Legacy, went to do a "check/repair" and then backed out
to do a Backup first - got Error 91 straight away. Went back into Legacy and
did a successful backup. I don't think that the comments on multimedia
backup can be relevant (unless it happens during the backup of multimedia
files) since this is two totally separate processes carried out - basically
just omitting the "do you want to backup multimedia files?" question in
previous versions

After doing a successful backup I then completed the check/repair. It came
up with 6 similar errors :-
User ID ("") for the individual in RIN  doesn't match the user ID for
the Alternate Name. Original: , Changed to: yyy
These six people were a husband and wife, 3 of their 11 children and the
wife of one of them. NONE of them had an Alternate Name, nor had they ever
had one. But they all have User Ids that I have entered. Also, I had edited
them all in the last few days as I had found some burial information and
photos of graves. Repeated the check/repair twice more and got no more error
messages. While I was at it I did the other file maintenance options, purge
unused ... etc

Then I tried another backup and got error 91. Back into Legacy and
immediately did a backup and all was OK.


Jack


-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of ronald ferguson
Sent: 11 January 2009 11:57
To: legacyusergroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Error 91


Ann et al,
 
I have been reading through the back posts on this subject and from the work
which you and others have done it would seem that the problem which you have
is specific to Vista users _ I think I will install Legacy on my own Vista
machine and see what happens. It also seems that it is not related to the
repository for the back-up and furthermore the recommendations in the Help
File for Error 91 either do not apply or do not work with Vista. BTW the
reference to IGI is not related to your problem as it only applies if the
error arose when using the IGI from within Legacy.
 
I note Ken's response to this problem and can see his difficulty as it does
not affect all Vista users. It would be interesting to know if it affects
all versions of Vista - I have Home Basic and can look at that, we know Ann
has Vista Premium which does it affect?
 
I appreciate that this is not a suggested resolution but maybe re3sponses
will help Ken to reproduce the problem.


Ron Ferguson

_

Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_









> From: aparsons2...@msn.com
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: Re: [LegacyUG] Error 91
> Date: Sun, 11 Jan 2009 04:16:19 -0700
>
> Jack,
>
> Thank you for taking the time to respond to my problem with Legacy. I
> received your message last evening and I was too upset to be able to
compose
> a reply. Now 3:30am and will try to write something that makes sense. It
> really helps to know that I am not the only user that gets error 91. I
don't'
> recall when was the first time I was the 'lucky recipient' of error 91. I
do
> recall since summer 2008 or perhaps before this on occasion I would get
> error 91, do the check repair and and no more error 91.
>
> I agree with you that the advice for error 91 are not helpful to Vista
> users. I did everything that the error 91 instructions said to do. I do
not
> see what the IGI search at the top of the instruction list has to do with
> what you, I and many others have that get error 91. I have looked at the
IGI
> but not thru Legacy I have my internet from my telephone company who gets
it
> from MSN hence my browser is MSN.
>
> I also get the message when I back up to both my C hard drive and to an
> external Maxtor hard drive. Then using the flash drives I do a restore to
a
> different laptop that has Vista.
>
> What worries me is all my data being backed up??? I can do backup one
right
> after another and get different KB's. Another odd thing is yesterday when
I
> did check repair I got the first message in years that I needed to fix and
> incorrect repository. I looked at the source it referred me to and I had
not
> modified it since October 18, 2008. I was surprised to see the repository
> was not longer there. I know it was there when I entered the source. Could
> error 91 be what caused the repository to be removed. Why no mess

Re: [LegacyUG] Error 91

[Ann Parsons]

Hello Mike,

Thank you for your useful tips on back ups. The first part of your snip is 
my reply to the user that was getting the error 91 message and Ken's reply 
to him. My problem is also intermittent error message 91 when doing a back 
up.

Regards,
Ann



- Original Message - 
From: "Mike Fry" 
To: 
Sent: Sunday, January 11, 2009 5:12 PM
Subject: Re: [LegacyUG] Error 91 Ta Dah!


> Ann Parsons wrote:
>
> > I remember your posting last summer about receiving error 91 and 
> > Millennia
> > reply that they could not reproduce it. Since so many of us are getting
> > error 91 perhaps it isn't we users. I agree Millennia can't fix what 
> > they
> > cannot reproduce, kind of a Catch 22.
> >
> > Ken suggested doing normal backup to the hard drive then copying the 
> > .zip
> > file to a flash drive. Since I keep getting various amounts of KB's I am
> > concerned how good the zip file might be. I have over 30 years of work
> > depending on Legacy so I try to cover all my bases. I back up to my C 
> > drive,
> > to an external Maxtor hard drive, to a flash drive and restore it on a
> > different computer.
>
> Ann,
> If you're having this much difficulty using Legacy to backup your data,
> then there's really no reason to continue to do so.
>
> All Legacy is doing is creating a STANDARD ZIP file that contains your
> database and a few other odds and sods. You can use any, freely
> available ZIP utility program to achieve exactly the same thing. And,
> even by the smallest chance, Legacy is unable to restore from a ZIP file
> not created by itself, you can always UNZIP the file and then copy the
> files into your \Legacy\Data folder.
>
> -- 
> Regards,
> Mike Fry
> Johannesburg.
>
>
>
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
> 



Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
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