System starts without Java

the installation script gets to restarting the ARS, it will not restart java. Any ideas what is going on? -- Bob Rowe, Remedy Action Request System Development and Administration robert.w.r...@gmail.com The golden rule is to test everything in the light of reason and experience, no matter from

Computer system asset and Capability List

there is an HTML file somewhere that shows the CMDB-related forms and, I believe, all their workflow. Can anyone tell me what that is and where to find it, if it's for real? Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration robert.w.r...@gmail.com

Re: Computer system asset and Capability List

0: Set Characteristics ACTL For field -- Capability List (301016100) ACTL Change menu on field -- SHR:SDF:AST-Capabilities hope this helps! Ed On Tue, Jan 12, 2010 at 12:31 PM, Bob Rowe robert.w.r...@gmail.comwrote: ** I am having a bad mental day. ARS

Re: Computer system asset and Capability List

this helps! Ed On Tue, Jan 12, 2010 at 12:31 PM, Bob Rowe robert.w.r...@gmail.comwrote: ** I am having a bad mental day. ARS and ITSM 7.5, Oracle, etc. Where does the 'Capability List' field get its menu? It is $NULL$ in the Menu Name field in the Developer Studio. Search does not look

Re: History of AR System

...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- Bob

Re: History of AR System

and may subject you to criminal or civil penalties. If you received this transmission in error, please contact the sender immediately by replying to this email and delete the material from any computer. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Bob Rowe

An approval brain freeze

as designed on dev, but I know I'm missing something! What am I forgetting Thanks in advance. -- Bob Rowe, Remedy Action Request System Development and Administration robert.w.r...@gmail.com The golden rule is to test everything in the light of reason and experience, no matter from

Auditing logins and logouts

that, but I can't find it. Obviously, it is either obvious or it isn't there. Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration robert.w.r...@gmail.com The golden rule is to test everything in the light of reason and experience, no matter from where

Re: Auditing logins and logouts

there should be something in Remedy that does that, but I can't find it. Obviously, it is either obvious or it isn't there. Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration robert.w.r...@gmail.com The golden rule is to test everything

Problems with password demands

in the User Password Management Configuration form and done everything but reboot the server. What in the world is the problem? Do I have to reboot the server? Thanks in advance. I'm sure it is something obvious. -- Bob Rowe, Remedy Action Request System Development and Administration

Can't see admin privileges in User Tool

of, including using the examples straight out of the book. Arcache creates the admin user who can log into the Admin Tool and see everything, but gets logged into the user tool only with guest privileges. What in the world did I do to cause this? I noticed it late Friday afternoon. -- Bob Rowe, Remedy Action

Re: Can't see admin privileges in User Tool

a possibility Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @ http://www.SpeedUpARS.com http://www.speedupars.com/ - Original Message - *From:* Bob Rowe robert.w.r...@gmail.com *Newsgroups:* public.remedy.arsystem.general *To:* arslist

FYI: There were failures while loading extensions

. The TEMP and TMP directories are user-related. When I changed them to suit the new user ID, the error disappeared. So, if anyone ever gets this error, here is another cause. -- Bob Rowe, Remedy Action Request System Development and Administration robert.w.r...@gmail.com The golden rule

BMC's Desktop Capture product

lots of time, etc. by the recording. It sounds like a loop recorder of, for instance, a minute or so of desktop activity that stops recording on an error. Actually, it sounds pretty interesting. -- Bob Rowe, Remedy Action Request System Development and Administration robert.w.r

Re: BMC's Desktop Capture product

or how long it took to go to a submit to modify window on a ticket, etc)? Thanks Peter Lammey ESPN IT Client Architecture and Automation 860-766-4761 -- *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Bob Rowe

Problem with the ARS logging on to the database

computer. Error 1069: The service did not start due to a logon failure. Is this a username/password problem between the ARS and the MS SQL datbase? Or is it something simpler? Thanks in advance. -- Bob Rowe, Remedy Action Request System Development and Administration robert.w.r

Re: Problem with the ARS logging on to the database

and Properties and ensure that the Windows user id and password is set correctly on the ARS service or use the System user. Cheers ben Chernys www.softwaretoolhouse.com - --- Original Message --- - From: Bob Rowe robert.w.r...@gmail.com To: arslist@ARSLIST.ORG Sent

Re: 6.3 server problems

configuration console and you get to add the server name, choose the preference server, home page etc.. Looks like somehow you had lost all this. Joe -- *From:* Bob Rowe robert.w.r...@gmail.com *To:* arslist@ARSLIST.ORG *Sent:* Tuesday, February 3, 2009 3:01:04 PM

Re: Mid-Tier passwords

System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Bob Rowe *Sent:* Friday, December 05, 2008 10:25 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Mid-Tier passwords ** I have never worked with the web service, not once during my fifteen years of ARS development. Now

Re: Mid-Tier passwords

might start. Not sure on the Sun server. Hope this helps. Candace -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Bob Rowe *Sent:* Tuesday, December 02, 2008 10:59 AM *To:* arslist@ARSLIST.ORG *Subject

Mid-Tier passwords

or the WUT. I am trying to set up a demo laptop to show SRM and I really do need the web services up and running. What am I doing wrong? Thanks in advance. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test

Priority intervals

a time? The question is, where do I find this information? I've looked at everything the Application Admin has available, searched the list and run a search through the documentation on Priority and other things. What am I missing? Thanks in advance. -- Bob Rowe, Remedy Action Request System

Re: Priority intervals

/ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Bob Rowe *Sent:* Thursday, November 20, 2008 12:59 PM *To:* arslist@ARSLIST.ORG *Subject:* Priority intervals ** ARS 7.1, ITSM 7003, All-windows environment. I have been asked (two

Interview questions - if you can stand one more.

you? My usual answer has been, I get wrapped around the axle when encountering a problem and sometimes wait too long to ask for help. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test everything in the light

Re: Friday Humor - Questions that have Confused humankind!!

__20060125___This posting was submitted with HTML in it___ -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test everything in the light of reason and experience, no matter from where it comes. Mohandas K. Gandhi

Re: Can CMDB 2.0 work ITSM 6.0

make CMDB 2.0 work with ITSM 6.0 on ARS 7.x platform and if posible please share any link or white paper on the same Warm Regards Himanshu __20060125___This posting was submitted with HTML in it___ -- Bob Rowe, Remedy Action Request System Development

Pattern-matching problems on import

can't find a reference to it on Nabble. The reference of interest is $-107$. Can someone remind me, where that information is? Thanks in advance, people. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test

Re: Download attachment by Workflow

ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Bob Rowe, Remedy Action Request System Development and Administration

Re: OT: Attachement Updation - File Contents Changed

At times, Wikipedia suffers from obfuscatory prolix where style is concerned. On 8/3/07, Shellman, David [EMAIL PROTECTED] wrote: ** From Wikipedia Foobar is a common placeholder name also referred to as metasyntactic variable used in computer programming or computer related documentation.

Re: Help Desk tickets and Copy to New -- Problem

to new from an existing ticket that can and will cause problems. -Original Message- From: Bob Rowe [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 17 Jul 2007 11:50 am Subject: Help Desk tickets and Copy to New -- Problem ** AR Server 6.3 ITSM 6 Oracle My understanding of the process

Disappearing default values in currency fields

, such as AST:PurchaseLineItem, are still there. All the non-currency field default values in BMC:BMC_AssetBase are still there, and are correct. I looked on Nabble and couldn't find anything referencing this little problem. Has this happened to any of you listers and do you have a clue why? Thanks. -- Bob Rowe, Remedy

Tivoli Link 6.3 and ARServer 7

6.3 work with ARS 7 or is there a newer version of Tivoli Link for Remedy we must install? Are there any glaring gotchas we should be aware of with Tivoli Link 6.3 and ARS 6.3? Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED

Field names in a list

. Is the answer obvious? Am I missing something, as usual? Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test everything in the light of reason and experience, no matter from where it comes. Mohandas K. Gandhi

Re: OT: Did you know you need bmc permission to switch support providers?

was submitted with HTML in it___ -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test everything in the light of reason and experience, no matter from where it comes. Mohandas K. Gandhi

Re: Date/Time/Login+ append to WorkLog

or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. __20060125___This posting was submitted with HTML in it___ -- Bob Rowe, Remedy Action Request System Development

Importing records, not enough fields....

to the .arx file? Anything? Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test everything in the light of reason and experience, no matter from where it comes. Mohandas K. Gandhi

Re: Importing records, not enough fields....

PROTECTED] *On Behalf Of *Bob Rowe *Sent:* Monday, May 21, 2007 11:50 AM *To:* arslist@ARSLIST.ORG *Subject:* Importing records, not enough fields ** ARS 6.3, ITSM 6, CMDB 1.1, Oracle on Solaris We are importing large amounts of data into the system in preparation for going live with a new

Remedy WUT, CodeWeaver and Linux

Has anyone had experience using the remedy Windows User Tool for 6.3 and 7.xin CodeWeaver's rendition of WINE on Linux? I'll take a huge leap and assume that if the WUT works the admin tool will as well. Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration

Copy-To-New Run Process function

correct?? What am I missing? Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test everything in the light of reason and experience, no matter from where it comes. Mohandas K. Gandhi

BDNA and CMDB

products as an independently licensed application? A relatively small company with which I am associated is considering this product. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test everything in the light

Email service woes

run? What am I missing here? Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] The golden rule is to test everything in the light of reason and experience, no matter from where it comes. Mohandas K. Gandhi

Re: Email service woes

] *On Behalf Of *Bob Rowe *Sent:* Friday, January 05, 2007 10:00 AM *To:* arslist@ARSLIST.ORG *Subject:* Email service woes ** ARS 6.3, Windows Server 2003, MS SQL 2000. I successfully installed the AR Server and the whole ITSM suite, but the emaild.exe executable will not run. I double-click

Re: Direct Contract

the relative value of vendors. ___UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED]The golden

Re: arslist Digest - 1 Nov 2006 to 2 Nov 2006 (#2006-445)

but cannot accept liability for any damage caused by any virus transmitted by this email. __20060125___This posting was submitted with HTML in it___ -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED]The golden rule is to test

Re: Remedy Support Site - Fixed? Endless Loop

regenerates the error.Endless loop.I think I broke their system :)Stephen___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are-- Bob Rowe, Remedy Action Request System Development

Changepoint from Compuware and Integration

in advance.-- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED]The golden rule is to test everything in the light of reason and experience, no matter from where it comes. Mohandas K. Gandhi __20060125___This posting was submitted with HTML

Re: Removing Assets from ITSM 6.0

and MSSQL 2000, which is running on a Win2k box.Thanks in advance.-- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED]The golden rule is to test everything in the light of reason and experience, no matter from where it comes.Mohandas K. Gandhi