Re: History of AR System

2009-07-02 Thread Howard Richter
SA >> >>> Key people Larry Garlick, Founder & CEO >> >>> Dave Mahler, VP Marketing >> >>> Doug Mueller, Chief Architect >> >>> Version 1.0 ? >> >>> Version 1.1 Approx. Nov 1992 still looking for confirmation >> >>&g

Re: Is there a way around requiring a 3rd Tier Product Category

2009-07-01 Thread Howard Richter
d, confidential or subject to > copyright belonging to Forest Laboratories, Inc. This e-mail is intended > solely for the use of the individual or entity to which it is addressed. If > you are not the intended recipient of this e-mail, or the employee or agent > responsible for delivering

Re: History of AR System

2009-06-30 Thread Howard Richter
early 1995 > when I was at Winstar, a... > > _Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > > ------ >

Re: History of AR System

2009-06-30 Thread Howard Richter
confirmation > >>> Version 2.0 was May 19, 1995 > >>> Version 4.0 was Jan 27, 1999 > >>> > >>> > >>> -Original Message----- > >>> From: Action Request System discussion list(ARSList) > >>> _Platinum Sponsor: rmisoluti.

Re: History of AR System

2009-06-29 Thread Howard Richter
ple Larry Garlick, Founder & CEO > Dave Mahler, VP Marketing > Doug Mueller, Chief Architect > Version 1.0 ? > Version 1.1 Approx. Nov 1992 still looking for confirmation > Version 2.0 was May 19, 1995 > Version 4.0 was Jan 27, 1999 > > > > -Original Message--

Re: BMC Remedy Projects

2009-06-29 Thread Howard Richter
lications as well as >>any other applications >>- Load and performance testing on Remedy as well as any other >>applications like Java, Dot Net on any platform >> >> Contact US You can get in touch with us on the following email address >> *sa...@smart

Re: New 7.5 Flight Deck

2009-06-29 Thread Howard Richter
ding up a 2003 server for the next > > test, > > since the idea is to do demos at customer sites this might not be such a > > good way of doing it. > > > > > > > > Just seeing if its me or the VM. > > > > > > > > Thanks to all, &g

Re: New 7.5 Flight Deck

2009-06-29 Thread Howard Richter
) and each time the VM is s slow that its not useable. I am in the process of building up a 2003 server for the next test, since the idea is to do demos at customer sites this might not be such a good way of doing it. Just seeing if its me or the VM. Thanks to all, Howard -- Howard

Re: Display URL as hyperlink in Mid-Tier just as in Windows client

2009-06-29 Thread Howard Richter
ance. > > Chuck Baldi > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr

Re: History of AR System

2009-06-26 Thread Howard Richter
t; > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum > > Sponsor:rmisoluti...@verizon.netARSlist: > > "Where the Answers Are" > > > > > _

Re: Attention BMC/Remedy Partners and Resellers :: Remedy-Themed Internet Domains for Sale or Lease

2009-06-24 Thread Howard Richter
ww. > > Then try: > inurl:remedy.com inurl:www. > > > > -John > > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ -- Howard Richter Red Hat Cer

Re: OT: Fwd: Clear to Cease Operations

2009-06-23 Thread Howard Richter
r, and I > guess lots of other people felt the same. > > Wonder what TSA will put in place as a substitute? > > Rick > > ------ > *From*: Howard Richter > *Date*: Tue, 23 Jun 2009 13:31:24 -0400 > *To*: > *Subject*: OT: Fwd: Clear to Cease O

OT: Fwd: Clear to Cease Operations

2009-06-23 Thread Howard Richter
ttp://www.flyclear.com/> *Clear to Cease Operations* Dear Howard Richter, [image: The Clear Card]At 11:00 p.m. PST today, Clear will cease operations. Clear's parent company, Verified Identity Pass, Inc. has been unable to negotiate an agreement with its senior creditor to continue operations. After t

Re: Attention BMC/Remedy Partners and Resellers :: Remedy-Themed Internet Domains for Sale or Lease

2009-06-23 Thread Howard Richter
*p.s. Apologies in advance to anyone offended by this blatantly >> capitalistic message. And if you're really offended, call and I'll describe >> the discounts and complimentary services we provide to non-profit >> organizations, and the charitable donations we give to non

Re: Integration - Turn Around Time

2009-06-18 Thread Howard Richter
e. It should not be copied, disclosed to, retained > or used by, any other party. If you are not an intended recipient then > please promptly delete this e-mail and any attachment and all copies and > inform the sender. Thank you. > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: &

Re: Any remedy job openings??

2009-06-16 Thread Howard Richter
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gm

Re: BMC support page-Issue management question(Technical)

2009-06-16 Thread Howard Richter
__ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician Comp

Re: CAI:EventParams

2009-06-11 Thread Howard Richter
he > CAI:Event Params table? > Also what would have caused that issue? It worked in our dev > environment with no issue. > > Thanks > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arsli

Re: Looking for best way to upgrade from 7.0.1 to 7.1.0

2009-06-09 Thread Howard Richter
3 running SQL 2005. > > > > Looking for others that have upgraded ITSM module and what they have done. > > > > Thanks > > > > Tim > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ -- Howard

Re: BMC KB site - now 100% less useful than before!

2009-06-03 Thread Howard Richter
t; > > > > > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the A

Re: SLM Color Not Turning Yellow

2009-06-03 Thread Howard Richter
lter with the correct > database values and still get the same issue. We are on AR 7.1 - patch > 6ITSM 7.03 patch 6 on SQL 2005. > > Has anyone experienced this before? Please let me know. > > Thanks > Rob Cvetkovski > _Platinum Sponsor: rmisoluti...@verizon.net ARSlis

Re: ARS 7.5 Install Issue

2009-05-26 Thread Howard Richter
and clean it out > numerous times before it would take. > > Rafael > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Howard Richter > *Sent:* Friday, May 22, 2009 9:33 PM > *To:* arsl

Re: ARS 7.5 Install Issue

2009-05-22 Thread Howard Richter
lease notify us immediately by e-mail and delete the message and any > attachments from your system. > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ > > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation

Re: general advice on how to sell the work - this is not a Friday humour

2009-05-15 Thread Howard Richter
_ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linux

Re: What is the best platform to run Remedy 7.5 in?

2009-05-13 Thread Howard Richter
Solaris, with Linux as number 2. Remedy 7.5 is 64 bit for them and 32 for windows and who wants to run windows anyways. Howard Richter On Wed, May 13, 2009 at 9:43 PM, Kaye Bernales < kristine.berna...@macquarie.com> wrote: > ** Hi, > > When downloading from the BMC site, a li

Re: Chaninging the URL in teh Analytics caned repoorts

2009-05-13 Thread Howard Richter
, but I don’t recall > exactly where. > > > > Could I have been more vague? Don’t know if that will help much… > > > > Lyle > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Howard Richter > *Sent:* Wednes

Re: Chaninging the URL in teh Analytics caned repoorts

2009-05-13 Thread Howard Richter
rties of some of the > objects in > the ITSM universe. > > * Tony Worthington* > Sr. Technical Analyst > Kohl's Department Stores > N56 W17000 Ridgewood Drive > Menomonee Falls, WI 53051 > 262.703.7763 (phone) > *tony.worthing...@kohls.com* > *www.k

Re: OT: RE: Chaninging the URL in teh Analytics caned repoorts

2009-05-13 Thread Howard Richter
:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Howard Richter > *Sent:* Wednesday, May 13, 2009 3:06 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Chaninging the URL in teh Analytics caned repoorts > > > > ** > > All, > > &g

Chaninging the URL in teh Analytics caned repoorts

2009-05-13 Thread Howard Richter
ve looked at all of the Analytics docs and am lost on how to change the reference to the BMC server to the in house one. Any ideas? -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedi

Re: OT: Friday Humor: Etiquette Question: Is Fat Client offensive?

2009-04-17 Thread Howard Richter
(did I get that right; the >> > cobwebs are getting thick). >> > >> > Axton >> > >> > On Thu, Apr 16, 2009 at 4:40 PM, Chowdhury, Tauf < >> tauf.chowdh...@frx.com> >> > wrote: >> >> >> >> Why is it FAT client?

Re: HUMOR: Etiquette Question: Is PHAT offensive?

2009-04-17 Thread Howard Richter
If you get charged for two pairs, then it does. On Fri, Apr 17, 2009 at 11:21 AM, Gidd wrote: > ** Does the WUT make my pants look PHAT ? > > > > > Gidd > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ -- Howard Richter Re

Re: Etiquette Question: Is Fat Client offensive?

2009-04-17 Thread Howard Richter
it be Chubby Client or Portly Client > or > >> even Big Boned Client? :) > >> > >> Tauf Chowdhury > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist:

Re: Failed to create internal mapping from wsdl. (ARERR 7012)

2009-04-02 Thread Howard Richter
etails: > com.bmc.arsys.ws.util.ARWSException: WSDLException (at > /definitions/types): faultCode=INVALID_WSDL: Encountered illegal extension > element 'types' in the context of a 'javax.wsdl.Definition'. Extension > elements must be in a namespace other than WSDL's. > &

Re: Failed to create internal mapping from wsdl. (ARERR 7012)

2009-04-01 Thread Howard Richter
nce > our network is not on the Internet, we could not load a default wsdl without > removing/adapting the URIs that were referencing external definitions. I'm > not sure if this is the same issue, but let me take a look. > > Chuck > > On Wed, Apr 1, 2009 at 3:59 PM, How

Failed to create internal mapping from wsdl. (ARERR 7012)

2009-04-01 Thread Howard Richter
.bmc.arsys.ws.wsdl.WsdlParser.(WsdlParser.java:114) at com.bmc.arsys.ws.util.WsdlAdminInterface.parseWsdl(WsdlAdminInterface.java:398) at com.bmc.arsys.ws.util.WsdlAdminInterface.parseWSDLIntoMappingString(WsdlAdminInterface.java:198) Any ideas? Howard -- Howard Richter Red Hat Certified Technician CompTIA L

Re: Repost of a question. What do I need to do to push data from anew field on the RQC:ServiceRequestWizard to the Incident or Change form

2009-02-25 Thread Howard Richter
late form, > and may be in SyS form field selection. Have to create fields in Service > Request form. > > > > Regards, > > Rohini Prasher > > > > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org]

Repost of a question. What do I need to do to push data from a new field on the RQC:ServiceRequestWizard to the Incident or Change form

2009-02-24 Thread Howard Richter
rd to “SRM:QuestionTemplate” a. Filter “SRM:AOI:CreateEvent_CreatelAppRequest_CreateSRFieldAttrib_TableLoop_20” uses the records in “SRM:QuestionTemplate” to push the data to “CAI:EventParams” 5. Add fields to “HPD:InterfaceIncident_Create” 6. Add fields to “HPD:Help Desk” -- Howard Ri

Re: Remedy Developer, Colorado Springs

2009-02-24 Thread Howard Richter
s). Any dissemination or use of > this electronic email or its contents (including any attachments) by persons > other than the intended recipient(s) is strictly prohibited. If you have > received this message in error, please notify us immediately by reply email > so that we may correct

Re: Need for Systems Adminsitrators with TS/SCI Full Scope Polygraph Clearances (Maryland)

2009-02-23 Thread Howard Richter
f their engagement. No other use is authorized. > CMC expressly disclaims liability for any unauthorized use. > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: RMI Solutions ARS

Re: BMC's Desktop Capture product

2009-02-20 Thread Howard Richter
ot; that walks through the end user experience pretty > well. > > Thanks, > Anne Brock > Principal SC > BMC Software > > *** note my opinions are not necessarily those of BMC Software *** > > ____ > > From: Action Request System discussi

Re: BMC's Desktop Capture product

2009-02-20 Thread Howard Richter
e environment before printing this e-mail. >> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ >> > > > > > -- > Bob Rowe, Remedy Action Request System Development and Administration > robert.w

Re: Adding a new field to the RQC:ServiceRequestWizard and having it show up in the Incidnet or Change forms.

2009-02-19 Thread Howard Richter
reate forms? Or does the data escape > right off the bat? > > Cheers! > Eli > > > > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Howard Richter > *Sent:* Thursday, February

Adding a new field to the RQC:ServiceRequestWizard and having it show up in the Incidnet or Change forms.

2009-02-19 Thread Howard Richter
with the Overview console and CAI, but this has me going nuts (which is not a far drive). Any ideas or pointers would be great. (and Matt I know I gave you a great opening line about me being somewhat crazy) -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation

Re: Books for Remedy version 6 ,7 and CMDB

2009-02-18 Thread Howard Richter
nc.com > > 715-410-8056 C > > 715-592-5185 O > > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Howard Richter > *Sent:* Wednesday, February 18, 2009 1:41 PM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Books f

Re: Books for Remedy version 6 ,7 and CMDB

2009-02-18 Thread Howard Richter
n list(ARSList) > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > Private and confidential as detailed > here<http://www.sug.com/disclaimers/default.htm#Mail>. >

Re: Books for Remedy version 6 ,7 and CMDB

2009-02-18 Thread Howard Richter
t; > > > ____ > > From: Action Request System discussion list(ARSList) > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certifi

Re: How to save huge qual string in Table / Tree Property? RESOLVED

2009-02-13 Thread Howard Richter
t; >>> > Hello all, >>> > >>> > >>> > >>> > I am trying to update the Table / Tree Property on the HPD:Incident >>> Assoc >>> > Search form to l

Re: ITSM Support Group Roles Help

2009-02-11 Thread Howard Richter
> >> >> >> _______ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" >

Re: SLA missing due dates

2009-01-21 Thread Howard Richter
t; > Running ars 7.0.1 patch 2.The SVTDueDate is not being calculated for my > Due Date. > > > > Thanks > > > > Tim > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ -- Howard Richter Red Hat Certified Technician Comp

Re: Remedy / Maximo integration....how !

2009-01-21 Thread Howard Richter
basically use this methodology...I even > have some API code I can give you if you choose that route (at least for the > Remedy half of it). > > > > > > --- On *Wed, 1/21/09, Howard Richter * wrote: > > From: Howard Richter > Subject: Re: Remedy / Maximo integrationhow ! &g

Re: Remedy / Maximo integration....how !

2009-01-21 Thread Howard Richter
this and what type > of functionality to investigate. > > All network connectivity will obviously be in place > beforehandwell.thats what i'm being told :o) > > Thanks in advance for any input. > > rgds, > Sean > > __Platinum Sponsor: RMI Solutions ARSlis

Re: Other shoe just fell, no UserWorld 2009, so on with the ARSlist Awards

2009-01-06 Thread Howard Richter
ystem discussion list(ARSList) > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers A

OT: May we all find happiness in the upcoming year

2008-12-24 Thread Howard Richter
the USA* And I do believe in Santa, even to this day. -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: Archiving SLM:Measurement

2008-12-19 Thread Howard Richter
ations of doing this. > > Has anyone else? > > > William Rentfrow > > Principal Consultant, StrataCom Inc. > > wrentf...@stratacominc.com > > 701-306-6157 C > > 952-432-0227 O > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers A

Re: 6.3 archive forms

2008-12-19 Thread Howard Richter
an't change anything on the > form? Or is there a way around this? > > > William Rentfrow > > Principal Consultant, StrataCom Inc. > > wrentf...@stratacominc.com > > 701-306-6157 C > > 952-432-0227 O > > __Platinum Sponsor: www.rmsportal.com ARSlist:

Re: JOBAIDS?

2008-12-19 Thread Howard Richter
l as detailed here >> <http://www.sug.com/disclaimers/default.htm#Mail> . If you cannot access >> hyperlink, please e-mail sender. >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> >> >> _

Re: Broken RKM after Mid Tier patch

2008-12-09 Thread Howard Richter
is it so hard to find the details to > make this work? I couldn't find any documentation in the BMC KB and it > isn't in the documentation. > > > Jason > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers

Re: Group and User join

2008-12-05 Thread Howard Richter
gt; Oracle > > Any advice would be most appreciated! > > Warren > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Tec

Re: ITSM 7 Patch 009

2008-12-04 Thread Howard Richter
l___ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > ___

Re: problems with ARS 6.01 using sybase

2008-11-21 Thread Howard Richter
or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL F

Re: Using a vendor form to find the form name when you just have the tablename (ID)

2008-11-18 Thread Howard Richter
- > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Monday, November 17, 2008 1:00 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Using a vendor form to find the form name wh

Using a vendor form to find the form name when you just have the tablename (ID)

2008-11-17 Thread Howard Richter
to me? or if I am just crazy then just be kind. Thanks -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hb

Command line program to list all workflow elements

2008-11-13 Thread Howard Richter
-- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist

Re: OT: gok is a 'troll', do not reply

2008-11-12 Thread Howard Richter
I second that Sent from Howard Richter's iPhone On Nov 12, 2008, at 9:24 AM, Mark <[EMAIL PROTECTED]> wrote: Gok is just looking for some conflict. Do not feed the animals. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of M

Re: What's a bug anyway? (Kind of a rant...)

2008-10-15 Thread Howard Richter
Bill, It needs to be reported, even if it just to let the customer know you are doing the best you can. If BMC gets enough reports (i.e. Bugs) on the same issue maybe they will look into a fix for some future release (like 9 or 10). Howard Richter On Wed, Oct 15, 2008 at 4:10 PM, William

Re: What's going on with TuringSMI?

2008-10-06 Thread Howard Richter
possible fallout between TuringSMI and >> BMC? We're attempting to renew support but are having a few issues. >> >> Cheers, >> >> Gary >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> __Platinum Sponso

Re: Incoming Email problem

2008-10-01 Thread Howard Richter
.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rm

Re: Incoming Email problem

2008-10-01 Thread Howard Richter
gt; > > > Thanks for any help! > > > > Jackie Morris > > Easylink Services Corporation > > 732-652-3611 > > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" &

Re: Any One ever seen "The Form is missing application licensing information" ARERR 9861?

2008-10-01 Thread Howard Richter
Manager > > University of North Texas Computing & IT Center > > http://itsm.unt.edu/ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Wednesday, October 01, 2008 12:32 PM > *To:* ars

Re: What's going on with TuringSMI?

2008-10-01 Thread Howard Richter
pport TuringSMI and they are my support vendor doing an excellent job. > > Susan > > On Wed, Oct 1, 2008 at 11:43 AM, Howard Richter <[EMAIL PROTECTED]> wrote: > >> ** >> >> Susan, >> I think I know where you are going. >> >> Lets not go do

Re: Any One ever seen "The Form is missing application licensing information" ARERR 9861?

2008-10-01 Thread Howard Richter
> > > > Christopher Strauss, Ph.D. > > Call Tracking Administration Manager > > University of North Texas Computing & IT Center > > http://itsm.unt.edu/ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Be

Any One ever seen "The Form is missing application licensing information" ARERR 9861?

2008-10-01 Thread Howard Richter
Incident Management Console or the Incident form itself I get the ARERR 9861 error. Both systems are licenses, any ideas? -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in

Re: What's going on with TuringSMI?

2008-10-01 Thread Howard Richter
.com ARSlist: "Where the Answers Are" >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTI

Re: Packing list question

2008-09-26 Thread Howard Richter
SList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Friday, September 26, 2008 8:08 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Packing list question > > ** > > Good morning all, > > > > For some reason I am having a brain freeze and cannot

Packing list question

2008-09-26 Thread Howard Richter
-- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist

Re: Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
pe this helps!! > > Thanks > Sivarama > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

Re: Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
n't need the users specific password - at least that is my > understanding. > > > > I'm generally wrong a little more often than 100 years so maybe I am wrong > in this case :-) > > > > Joe > > > > - Original Message > From: Howard Ri

Re: Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
;m generally wrong a little more often than 100 years so maybe I am wrong > in this case :-) > > > > Joe > > - Original Message > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Tuesday, September 23, 2008 1:33:02 PM

Re: Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
to ask the list where > to configure the password in the xml file? If so the answer to that is you > do not need to configure the password. The mid tier only needs to know the > username OR the groups that you want to configure the pre cache for.. > > > > Joe > > - Original

Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
Home Page As always thanks, hbr -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in

Re: Flashboards question

2008-09-17 Thread Howard Richter
gt; > thanks > > shafqat > > --- On *Wed, 9/17/08, Howard Richter <[EMAIL PROTECTED]>* wrote: > > From: Howard Richter <[EMAIL PROTECTED]> > Subject: Re: Flashboards question > To: arslist@ARSLIST.ORG > Date: Wednesday, September 17, 2008, 12:28 AM > >

Re: IM 7.0.03 patch 007 recommended for Task Template 9002 add-on?

2008-09-17 Thread Howard Richter
be > stored in accordance with regulatory requirements. > > First Republic Bank is a Division of Merrill Lynch Bank & Trust Co., FSB > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- H

Re: Flashboards question

2008-09-16 Thread Howard Richter
t > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___

Re: Nabble 2?

2008-09-16 Thread Howard Richter
gt; > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___

HPD:Audit Filters and ITSM 7 audit logs

2008-09-11 Thread Howard Richter
Good morning all, Does anyone know of a write up on how the HPD:Audit Filters form/data is used and can point me to it? I am looking at creating some better audit reporting and this form might be the key. Thanks, hbr -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified

Resend a list of out of box reports on ITSM 7

2008-09-10 Thread Howard Richter
Good morning all, I know that there was a list of ITSM 7 out of box reports posted some time ago and I was hoping that someone could repost that list. As always thanks, hbr -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL

Looking for arlog analysis tool

2008-09-03 Thread Howard Richter
All, I was just on the BMC Developer site looking for the arlog analysis tool (the one that let you look at the sql/api logs) and I can not find any of the old tools on that site. Anyone know where they might be found? Thanks -- Howard Richter Red Hat Certified Technician CompTIA Linux

Re: Question on SLM 7.x Incidnet updates

2008-09-02 Thread Howard Richter
has found the > links that SLM is using to update incidnets when the SLM status is needed > to be changed and would like to share it with me? > > Thanks > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified >

Question on SLM 7.x Incidnet updates

2008-09-02 Thread Howard Richter
All, I hope everyone is doing well. I am looking to see if anyone has found the links that SLM is using to update incidnets when the SLM status is needed to be changed and would like to share it with me? Thanks -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

Re: BMC UserWorld Miami is being rescheduled

2008-08-29 Thread Howard Richter
here will be on the new > >> versions, and the more beneficial it will be for the customers and > partners. > >> > >> -Guillaume > > > ___

Re: Incident Management Console Assigned Work results table and two sets of colors

2008-08-28 Thread Howard Richter
p; Applications Management > 860-766-4761 > > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Thursday, August 28, 2008 1:55 PM > *To:* arslist@ARSLIST.ORG > *Su

Incident Management Console Assigned Work results table and two sets of colors

2008-08-28 Thread Howard Richter
All, As we know a table field (I should say as I know, and I might be wrong) can only have one set of results colors, however I need two. One set is for the SLM (out of the Box) and the other is when an Incident is marked critical. Any ideas are welcome. As always thanks, Howard Richter

Re: Open Position - Remedy Developer - Oklahoma City, OK

2008-08-27 Thread Howard Richter
ite 211, Tampa, FL 33618 >> T: 813-356-0038 / C: 479-200-4100 / F: 813-963-7379 >> [EMAIL PROTECTED] >> www.TheFountainGroup.com <http://www.thefountaingroup.com/> >> *NOTICE TO RECIPIENT:* The contents of this e-mail message and any >> attachments are intended for t

Re: Is it possible to request ITSM Patches/upgrades for Win32 as definition and data files instead of a bundled executable file?

2008-08-26 Thread Howard Richter
gt; > System Design & Integration > > 301-791-3540 Phone > > 410-422-3623 Cell > > [EMAIL PROTECTED] > > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter >

Re: Is it possible to request ITSM Patches/upgrades for Win32 as definition and data files instead of a bundled executable file?

2008-08-26 Thread Howard Richter
idual fields? > > Thanks. > > John Bilinski > Operations Services Staff > OSS Remedy System DBA > Contractor (CSC) > 202.305.3202 > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSl

Anyone had or seen Issues with installing ITSM 7 (patch 8) and Arsystem 7.1 patch 4 on Linux VM

2008-08-26 Thread Howard Richter
Good morning all, I just wanted to see if anyone has had any issues installing 7.1 patch 4 and/or iTSM 7 patch 8, on Linux and if so what did they see. As always thanks, -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED

Re: BBQ Trip - Results

2008-08-10 Thread Howard Richter
n a > trendy big city neighborhood decided to do BBQ. > > And now, for the Best of show: A tie between Dreamland and Melvin's. Both > scored 9. I'll give the nod to *Dreamland* for winning more individual > categories. > &g

Re: What filter creates the URL that is attached to the notifications (on ITSM 7)

2008-08-07 Thread Howard Richter
from the Filter for the Notifications. > > Ty > > > On Wed, Aug 6, 2008 at 6:21 PM, Howard Richter <[EMAIL PROTECTED]> wrote: > > ** > > All, > > > > I need to turn off the Filter that creates the URL that is placed on the > out > > going notificatio

What filter creates the URL that is attached to the notifications (on ITSM 7)

2008-08-06 Thread Howard Richter
All, I need to turn off the Filter that creates the URL that is placed on the out going notifications e-mails. I spent the past couple of hours (with no luck) looking at logs trying to fix that. Any ideas? -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

Re: Salary in Bay Area

2008-08-06 Thread Howard Richter
vid.M Clark <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Wednesday, August 6, 2008 12:06:36 PM > Subject: Re: [ARSLIST] Salary in Bay Area > > I've had my nose broken a few times... can I be a union "boss"? > > David M Clark > Remedy Programmer/A

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