We are configuring the ARDBC LDAP to pull information from Active Directory.
We are trying to setup a vendor form to access the data and for the most part
this seems to be working. We are running into one issue that I need some help
figuring out. We create the vendor form by selecting
at 7:55 AM, Arner, Todd tar...@glhec.org wrote:
**
We are configuring the ARDBC LDAP to pull information from Active
Directory. We are trying to setup a vendor form to access the data and for
the most part this seems to be working. We are running into one issue that
I need some help figuring
@ARSLIST.ORG
Subject: Re: ARDBC LDAP Vendor Form Question
**
Todd,
I have experienced the same, however, I have found that as long as I know the
attribute name I want, I can create the appropriate field, and in the vendor
field properties for that field, I just plug in the correct 'attribute
: ARDBC LDAP Vendor Form Question
**
Todd,
I have experienced the same, however, I have found that as long as I know
the attribute name I want, I can create the appropriate field, and in the
vendor field properties for that field, I just plug in the correct
'attribute', and the values
We are trying to configure LDAP which has SSL enabled. I have copied NSS
directories into AR System to get cert8.db, key3.db. We have the certificate
that is used for SSL.. we are trying to add the certificate to the database by
using the CertUtil commands..none of them are working.. Anyhelp
@ARSLIST.ORG
Asunto: Re: ARDBC LDAP/AD integration now runs very slow
**
Hi Dave. The log is not really the issue. The query taking much longer than
normal is. Unfortunately, don't have a good baseline log to compare with, or
at least one where the log level was set to 100, the finest level, so I can't
server... Is
your server licensed or a test environment?
Siesta anyone?
R
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Alejandro Canon
Sent: Wednesday, August 17, 2011 10:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP/AD
Hi Drew,
What attribute in AD are you querying by? If it is something like username
(samaccount) then I would think the return would be 1 record. Is it possible
that the query against AD is the problem and 2000 is the limit on the
return?
Regarding performance you may get a little better
Good morning everyone. I have a problem with our Customer Info/AD search.
Searching the integration vendor form, we get somewhere around 2000 records.
This takes about 15 seconds, 100% normal. In our help desk form, it used to
be very fast to bring back one record. Now it's taking about 15 seconds
Hello. Please note that I will have limited access to email thru August 22nd. I
will reply to your message as soon as I am able. If you have an emergency
please conact remedy.supp...@oracle.com. Thank you. Kimberly
] On Behalf Of Drew Shuller
Sent: Monday, August 15, 2011 12:48 PM
To: arslist@ARSLIST.ORG
Subject: ARDBC LDAP/AD integration now runs very slow
**
Good morning everyone. I have a problem with our Customer Info/AD search.
Searching the integration vendor form, we get somewhere around 2000 records
* 651 225 3375 * **E*
david.erick...@ecolab.comjonathan@ecolab.com
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Drew Shuller
*Sent:* Monday, August 15, 2011 12:48 PM
*To:* arslist@ARSLIST.ORG
*Subject:* ARDBC LDAP/AD integration
Hi All,
I am configuring ARDBC LDAP for a client who wants to sync their AD
People/Location data with People/Sites in Remedy on a daily basis.
Normally this would be very easy. However, it turns out (after much
head scratching as to why I wasn't getting any results) that the client
In the Bind User field I use the following:
For AREA LDAP I use the domain\user format: DOMAIN\login
For ARDBC LDAP I use the Distinguished Name format: CN=login,OU=Domain
Groups,DC=domain,DC=company,DC=com
You may need to create your own process anyway depending on the number
Hi Team,
Version 7.1
I have configured ARDBC LDAP configuration form , But when I tried to create a
vendor form using that I am unable to see the ARSYS.ARDBC.LDAP name under
vendor names tab.
Please Help me.
Thanks Regards
Amanullah
DISCLAIMER:
This e-mail message including any of its
configured ARDBC LDAP configuration form , But when I tried to
create a vendor form using that I am unable to see the ARSYS.ARDBC.LDAP
name under vendor names tab.
Please Help me.
Thanks Regards
Amanullah
DISCLAIMER:
This e-mail message including any of its attachments is intended solely
Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: Thursday, September 23, 2010 1:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring
ARDBC LDAP
Hi,
Do you have a corresponding Plugin:-row
, September 23, 2010 4:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring
ARDBC LDAP
Hi Misi,
I have done configuration as per your instructions. Following are the contents
of Plugin-Lof-file. Still I am unable to see the ARSYS.ARDBC.LDAP
PLGN
)
Sent: Thursday, September 23, 2010 4:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring
ARDBC LDAP
Hi Misi,
I have done configuration as per your instructions. Following are the
contents of Plugin-Lof-file. Still I am unable to see
All,
Has anyone encountered the following error?
Cannot connect to the directory service : Strong authentication required
(LDAPERR 8)2028: LdapErr: DSID-0C09018A, comment: The server
requires binds to turn on integrity checking if SSL\TLS are not already
active on the connection, data
] On Behalf Of Novikov, Vladimir A CTR US USA
Sent: Friday, August 13, 2010 11:36 AM
To: arslist@ARSLIST.ORG
Subject: ARDBC LDAP issue
**
All,
Has anyone encountered the following error?
Cannot connect to the directory service : Strong authentication required
(LDAPERR 8)2028: LdapErr: DSID
as the mapping for
RequestID.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: Tuesday, April 20, 2010 10:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP
I have not done
is that the table-field will only do one retrieval using
ARGetListEntryWithFields().
You can also modify the source for the ARDBC-LDAP-plugin, and pack the DN
so that it will fit the 15-char limit...
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License
avril 2010 9:09
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP
Hi,
Something tickles in the back of my mind about the 15-char limit had
been
removed, or should be removed...
If the 15-char limit is in place, you must have a unique attribute that
will fit.
Unless, as I said, you can leverage
Hi Jean-Louis,
I thought it was included in the API, but as it appears, only the sample
for the AREA-LDAP is included. Not the ARDBC-LDAP...
The ARDBC-LDAP would be much more complicated I guess.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR
...@arslist.org] On Behalf Of ARSmarts Support
Sent: Wednesday, April 21, 2010 1:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP
The fact is that I do not have ownership on the LDAP directory, and I have to
use the dn. I cannot add any sn or uid, and the process owner will not make the
change
Hi listeners,
Has anybody ever been able to use the ARDBC LDAP plugin mapping the request id
to the dn ? I succeeded with mapping to attribute where length is less than 15
characters, but I can't succeed with longer strings, while it is documented as
being supported. I am using ARS 7.5 patch 3
logs.
Find these products, and many free tools and utilities, at http://rrr.se.
Hi listeners,
Has anybody ever been able to use the ARDBC LDAP plugin mapping the
request id to the dn ? I succeeded with mapping to attribute where length
is less than 15 characters, but I can't succeed with longer
@ARSLIST.ORG
Subject: Re: ARDBC LDAP
I have not done this recently.
My experience was that you needed to add a unique attribute to the
directory that could be used to retrieve the actual record.
If you are only doing a table-refresh to load data, you will not need
this, as the system only performs a single
...@arslist.org] On Behalf Of ARSmarts Support
Sent: Tuesday, April 20, 2010 8:44 AM
To: arslist@ARSLIST.ORG
Subject: ARDBC LDAP
Hi listeners,
Has anybody ever been able to use the ARDBC LDAP plugin mapping the request id
to the dn ? I succeeded with mapping to attribute where length is less than 15
list(ARSList) [mailto:
arsl...@arslist.org] On Behalf Of Drew Shuller
Sent: Tuesday, December 29, 2009 2:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Active Directory question
Thank you Fred, that's very helpful. After some googling I was able to
generate a query using the MMC
Of Kevin Begosh
Sent: Wednesday, December 30, 2009 8:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Active Directory question
**
Fred,
How do you add the OU to the vendor form query string, I added mine and I am
getting an error? ARS 7.5, ITMS 7.5, Windows 2003
Kevin
On Tue, Dec 29
: ARDBC LDAP Active Directory question
**
Fred,
How do you add the OU to the vendor form query string, I added mine and I
am getting an error? ARS 7.5, ITMS 7.5, Windows 2003
Kevin
On Tue, Dec 29, 2009 at 4:51 PM, Drew Shuller d...@io.com wrote:
Norm! Thanks for the help. Thanks again Fred.
I
10:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Active Directory question
**
okay so all the OU's would go before the DC's, thanks. I was trying it the
other way around.
Kevin
On Wed, Dec 30, 2009 at 11:02 AM, Grooms, Frederick W wrote:
It should go something like this (in this case
is for a user and
that will tell you how it is laid out in your tree.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] On Behalf Of Kevin Begosh
Sent: Wednesday, December 30, 2009 10:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP
Shuller
Sent: Monday, December 28, 2009 3:59 PM
To: arslist@ARSLIST.ORG
Subject: ARDBC LDAP Active Directory question
Hello list, I've got an AD question.
We search our user info using the ARDBC LDAP plugin, it looks like on
the DC level, objectclass=user. Some of the information I need is one
: Tuesday, December 29, 2009 11:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Active Directory question
Thanks Fred.
So I could substitute another value in the ldap string and get further
down in the tree? But not in the same form?
My server guys instists that there's a query that Remedy
@ARSLIST.ORG
Subject: Re: ARDBC LDAP Active Directory question
Thanks Fred.
So I could substitute another value in the ldap string and get further
down in the tree? But not in the same form?
My server guys instists that there's a query that Remedy is using to
return the information in the Vendor
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Active Directory question
Thank you Fred, that's very helpful. After some googling I was able to
generate a query using the MMC console, which was helpful in that I
got to see a lot of columns of data all in one place.
Thanks for the query string. My
...@arslist.org] On Behalf Of Drew Shuller
Sent: Tuesday, December 29, 2009 2:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Active Directory question
Thank you Fred, that's very helpful. After some googling I was able to
generate a query using the MMC console, which was helpful in that I
got
.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Drew Shuller
Sent: Tuesday, December 29, 2009 2:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Active Directory question
Thank you Fred, that's very helpful
Hello list, I've got an AD question.
We search our user info using the ARDBC LDAP plugin, it looks like on
the DC level, objectclass=user. Some of the information I need is one
more layer down, on the OU level. Is there any way that I can get my
form to do that?
Drew Shuller
Soto Cano
LDAP Active Directory question
Hello list, I've got an AD question.
We search our user info using the ARDBC LDAP plugin, it looks like on
the DC level, objectclass=user. Some of the information I need is one
more layer down, on the OU level. Is there any way that I can get my
form to do that?
Drew
, Mark
Sent: Thursday, November 19, 2009 12:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Configuration Bind Credentials
The Remedy LDAP plugins only support simple binds for authentication.
If your LDAP server does not allow this then they will not be able to
connect.
Mark
...@arslist.org] On Behalf Of Walters, Mark
Sent: Thursday, November 19, 2009 12:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Configuration Bind Credentials
The Remedy LDAP plugins only support simple binds for authentication.
If your LDAP server does not allow this then they will not be able
plugins.
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Hulmes, Timothy W Mr CTR USA IMCOM
Sent: 20 November 2009 15:13
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Configuration Bind Credentials
Mark, thanks
the following bind options
(Function Generic, Method SSPI, Synchronous checked, and Use auth.
Identity checked.)
With those options checked I can log in with the account via ldp.
The question is how do I take those settings and configure the ARDBC
LDAP Config form when I one have the option of Bind user
, Timothy W Mr CTR USA IMCOM [timothy.hul...@us.army.mil]
Sent: 19 November 2009 18:05
To: arslist@ARSLIST.ORG
Subject: ARDBC LDAP Configuration Bind Credentials
Having trouble setting the Binding setting to connect to our Active
directory. All the account information has been verified and the
account
Hello Listers,
ARS 7.1 Patch 4
MS SQL Server 2005
MS Windows 2003 Enterprise
I am trying to get the ARDBC Configuration set up to our AD with SSL.
I tried to install Netscape 4.7 but got an error, something about not being the
proper machine type.
Is there any workaround to get a Vendor form
in
the ARDBC LDAP Configuration screen should have taken care of the
situation. It didn't. I even bounced the server. The network account
used is a service account dedicated to Remedy for accessing network
resources. To get it working I entered my network credentials.
Today I did some
Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Elry
Sent: Wednesday, May 13, 2009 9:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Novell eDirectory ARS 7.5
We now have another unusual situation = ldaperr 93: Result list pane
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Elry
Sent: Wednesday, May 13, 2009 9:32 AM
To: arsl...@arslist.org
Subject: Re: ARDBC LDAP Novell eDirectory ARS 7.5
We now have another unusual situation = ldaperr
and update our
People Schema.
Here is what happens:
1) We configure the ARDBC LDAP form according to the manual and how we
have it working with Apache DS.
2) We start the Plugin Log (set to All Log Level).
3) We attempt to create a Vendor Form using Developer Studio.
4) We wait (for about 90
People Schema.
Here is what happens:
1) We configure the ARDBC LDAP form according to the manual and how we
have it working with Apache DS.
2) We start the Plugin Log (set to All Log Level).
3) We attempt to create a Vendor Form using Developer Studio.
4) We wait (for about 90 seconds
and update our
People Schema.
Here is what happens:
1) We configure the ARDBC LDAP form according to the manual and how we
have it working with Apache DS.
2) We start the Plugin Log (set to All Log Level).
3) We attempt to create a Vendor Form using Developer Studio.
4) We wait
...@arslist.org] On
Behalf Of Elry [elryal...@gmail.com]
Sent: 06 May 2009 18:23
To: arslist@ARSLIST.ORG
Subject: ARDBC LDAP Novell eDirectory ARS 7.5
Hi Folks...
Current Development Environment:
ARS 7.5
SQL Server 2005
Windows Server 2003
We are trying to complete an LDAP Integration, but we
18:23
To: arsl...@arslist.org
Subject: ARDBC LDAP Novell eDirectory ARS 7.5
Hi Folks...
Current Development Environment:
ARS 7.5
SQL Server 2005
Windows Server 2003
We are trying to complete an LDAP Integration, but we are running into
the following problems when connecting
ReplyTo: arslist@ARSLIST.ORG
Subject: Using oversized integer in ARDBC LDAP Vendor form
Sent: May 4, 2009 6:30 AM
Dear List,
I’m pretty sure this is hopeless but I’ll try anyway. We have an ARDBC LDAP
Vendor form that queries Active Directory. One its fields is “Last Login”,
which displays
Rick,
BRILLIANT!
Actually, I should have thot of that myself.
Anyway, it works, so THANK YOU very much!
Dwayne
Original message
Date: Mon, 4 May 2009 13:30:24 +
From: Rick Cook remedyr...@gmail.com
Subject: Re: Using oversized integer in ARDBC LDAP Vendor form
To: arslist
Dear List,
I’m pretty sure this is hopeless but I’ll try anyway. We have an ARDBC LDAP
Vendor form that queries Active Directory. One its fields is “Last Login”,
which displays as a number like “128,848,740,512,645,963” (commas added).
We have a formula for changing this value to a date-time
(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pat Zandi
Sent: Tuesday, April 21, 2009 7:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: Vendor Form ARDBC LDAP bind error.
This looks familiar ... Check the securty setting on the DC's. Does it
have required security certificate. If so you will have issues
The DC's have to have the setting shut off as well as the servers
Bmc does not know how to handle it..
Sent from my iPhone
On Apr 21, 2009, at 7:05 AM, Pat Zandi remedy...@gmail.com wrote:
This looks familiar ... Check the securty setting on the DC's. Does
it have required security
This looks familiar ... Check the securty setting on the DC's. Does it
have required security certificate. If so you will have issues
Sent from my iPhone
On Apr 20, 2009, at 12:39 PM, Mark Lev mark@rightstarsystems.com
wrote:
We are getting this error when trying to connect a Vendor
---
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pat Zandi
Sent: Tuesday, April 21, 2009 7:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: Vendor Form ARDBC LDAP bind error
We are getting this error when trying to connect a Vendor Form to our AD.
Anyone have any ideas what/how to resolve this. LDAP admin isn't sure what is
causing this between AD and Remedy.
Error message below
-
Cannot connect to the directory service : Strong
ARS 7.0.01 P09
Windows 2003 Server with an MSSQL database
Applications all custom
For one (very brief) moment in time, we had the ARDBC LDAP Configuration set
so that it actually allowed me to create a Vendor Form and select fields
from the LDAP server. That Vendor Form functions very well
discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Kevin Pulsen
Sent: Tuesday, May 27, 2008 1:48 PM
To: arslist@ARSLIST.ORG
Subject: ARDBC LDAP issue - ARS 7.1 Vendor form (Avail Vendor Tables)
**
Hello ARSList,
Area LDAP - Setup and works with out any issue; AD users can login and use
]
On Behalf Of Eli Schilling
Sent: Tuesday, May 27, 2008 3:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP issue - ARS 7.1 Vendor form (Avail Vendor Tables)
**
Kevin,
*I think* I ran into the same issue..I'm using:
dap://AD/DC=mydomain,DC=com??sub?(objectclass=user)
A lot of the fields
We are trying to configure a standard ARDBCLDAP vendor form but are having
the following issues:
When specifying the ARDBC LDAP Configuration Base DN for Discovery, the
system needs an OU specified that contains data; in our case we have a
separate OU for each location (a total of 9 or 10). When
We're using LDAP for pulling through user lists (rather than
authentication, we're not yet going down that route).
Is there any way to configure multiple ARDBC LDAP servers? We've got
two distinct companies in our offices, and need to be able to pull user
lists from both. As I see
Of Barber, Dave
Sent: Monday, August 13, 2007 8:34 AM
To: arslist@ARSLIST.ORG
Subject: Multiple ARDBC LDAP servers?
**
We're using LDAP for pulling through user lists (rather than
authentication, we're not yet going down that route).
Is there any way to configure multiple ARDBC LDAP servers
How many LDAP servers do you need to point to?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Barber, Dave
Sent: Monday, August 13, 2007 9:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Multiple ARDBC LDAP servers?
I was just
:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: 13 August 2007 15:35
To: arslist@ARSLIST.ORG
Subject: Re: Multiple ARDBC LDAP servers?
How many LDAP servers do you need to point to?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
I'll give it a go, muchas gracias!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: 13 August 2007 15:51
To: arslist@ARSLIST.ORG
Subject: Re: Multiple ARDBC LDAP servers?
Oh, OK...I
(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: 13 August 2007 15:04
To: arslist@ARSLIST.ORG
Subject: Re: Multiple ARDBC LDAP servers?
If both servers use the same username/password to authenticate, you can
manually change the IP address or server name
: Monday, August 13, 2007 9:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Multiple ARDBC LDAP servers?
Currently just two - whilst both are on the same network (well, forest),
we're in separate branches. In theory, we could get access from the
root, but due to security, the root password
, 2007 8:34 AM
To: arslist@ARSLIST.ORG
Subject: Multiple ARDBC LDAP servers?
**
We're using LDAP for pulling through user lists (rather than
authentication, we're not yet going down that route).
Is there any way to configure multiple ARDBC LDAP servers? We've got
two distinct companies in our
Hey listers...happy monday!
I've been building an employee import from LDAP in ITSM 7 but I'm seeing
some oddities. We have this functionality implemented in 6.3 currently
and it works great. However, I'm only seeing half of the LDAP fields in
ITSM 7 that I get in 6.3. I'm missing things like
]
Quality begins with your actions.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Eli Schilling
Sent: Monday, May 21, 2007 9:27 AM
To: arslist@ARSLIST.ORG
Subject: ARDBC LDAP Issue
Hey listers...happy monday
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC LDAP Issue
**
Is AD restricting additionally by IP Addresses? In theory the same
credentials should give the same results.
Thanks-n-advance;
HDT Platform Incident / Problem Manager Architect
Robert Molenda
IT OS PA
Tel: +1 408 503 2701
Fax: +1
Of Joe D'Souza
Sent: Tuesday, April 17, 2007 4:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question
**
Kamlesh,
Did you configure the ARDBC LDAP configuration form correctly? Once that is
configured with all the required parameters correctly, the LDAP vendor entry
AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question
You might also ensure that the timeout setting isn't set too low - make
it 3-5 minutes, to ensure that there's enough time for it to have a
legitimate chance to connect to the LDAP server.
Rick
] Behalf Of Patel, Kamlesh R.
Sent: Wednesday, April 18, 2007 2:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question---RESOLVED
**
All,
I have setup all forms correctly with appropriate timeout and page size.
There is a BMC technote to explain this away
Kamlesh, is it possible that you missed installing the ARDBC LDAP stuff
while installing your AR server.
Regards,
Murtuza.
From: Patel, Kamlesh R. [EMAIL PROTECTED]
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: ARS 7.0.1 Patch 001; ARDBC LDAP question
Date: Mon, 16 Apr 2007
PROTECTED] On Behalf Of msb *
Sent: Tuesday, April 17, 2007 4:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question
Kamlesh, is it possible that you missed installing the ARDBC LDAP stuff
while installing your AR server.
Regards,
Murtuza.
From: Patel, Kamlesh R
Kamlesh,
Did you configure the ARDBC LDAP configuration form correctly? Once that is
configured with all the required parameters correctly, the LDAP vendor entry
should show up while creating the vendor form..
Joe
-Original Message-
From: Action Request System discussion list(ARSList
All,
I am at a lose after configuring ARDBC LDAP Configuration form. I
configured it, but I am unable to view the vendor form in the list
create vendor form Available Vendor Names. It only shows the
flashboards and server admin.
What are the necessary steps to setup ARDBC LDAP form so
Hello,
I have recently installed a brand new instance of AR 7.00P1 on a Windows
2003 Server w/ Oracle 10g. I attempted to go through the procedure of
configuring the ARDBC LDAP plug-in however the 'ARDBC LDAP Configuration
form' does not exist.
I have verified that the plug-in was indeed
- I am well aware of the problem you are talking about... It is a bug.
I am guessing all the fields in your vendor form have an Input Length: of 0
and a QBE Match: of anywhere except Request ID, which is set to 15. Now, if
you change the Input Length to anything greater then 0 and save the form
**
Good Morning All,
My system:
ARS v6.3
Informix 9.4
SunOS 5.8
The problem: I have a form that when a caller's last name is filledand 'Enter' is pressed, queries LDAP via set fields action. I've mapped the LDAP field employeeID to the Request ID field. All is well until I run into duplicate
to find it.
Good Luck - Chris.
Steve McDonald [EMAIL PROTECTED]
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08/01/2006 11:29 AM
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Subject
ARDBC LDAP
**
Good Morning All,
My system:
ARS
You should be able to add to the results list of the vendor form to show
more info (ie: phone, email). Just make the spacing between the results
list colums small.
*Rocky*
Rocky Rockwell
eMA Team – Remedy Developer
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
Ph#1: 214-567-8874
Ph#2:
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