Re: HELP ---Poblem with Menu

2009-11-03 Thread Oyefeso, Bola
Sorry, it is a search menu. Bola Oyefeso From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Tuesday, November 03, 2009 1:30 PM To: arslist@ARSLIST.ORG Subject: Re: HELP ---Poblem with Menu Bola

Re: HELP ---Poblem with Menu

2009-11-03 Thread LJ Longwing
Bola, What type of menu? If it's a search menu, it's possible that they don't have access to the row in the table that contains the data it's also possible that they might not have access to some of the information used in the qualification I have found that turning on SQL logging, then opening

Re: Help with exporting an Oracle DB ....

2009-09-24 Thread Guillaume Rheault
Any reason why you cannot do a hot database backup and restore that in the lower environments? It should be much faster too... -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Garrison, Sean (Norcross) Sent: Thu 09/24/09 8:34 AM To: arslis

Re: Help on the Status Reason field on the HPD:Help Desk form.

2009-09-08 Thread Thad K Esser
| |> | Subject: | |> >------| |Re: He

Re: Help on the Status Reason field on the HPD:Help Desk form.

2009-09-08 Thread LJ Longwing
T.ORG Subject: Re: Help on the Status Reason field on the HPD:Help Desk form. Enslin, You'll have to do a set fields to a temp field where 'Entry ID' = $Entry ID $ to get the old status reason, before you do your push. In ITSM 7.0.3, there are 31 temporary char fields already defi

Re: Help on the Status Reason field on the HPD:Help Desk form.

2009-09-08 Thread Thad K Esser
Enslin, You'll have to do a set fields to a temp field where 'Entry ID' = $Entry ID $ to get the old status reason, before you do your push. In ITSM 7.0.3, there are 31 temporary char fields already defined, named z1D Char1 through z1D Char31 that you can use. They aren't in any view, but they a

Re: Help: Job I don't understand - Kforce

2009-09-03 Thread Kelly Deaver
** Joshua, There are Patrol User Groups (PUGs), similar to Remedy user groups - http://apps.bmc.com/BMC/Common/CDA/hou_Page_Generic/0,3465,9926222_10636339,00.html Try pinging some of the group leaders for leads.   Kelly Deaver kdea...@kellydeaver.com (Yes, I work for BMC. This post reflects the op

Re: Help: Job I don't understand - Kforce

2009-09-03 Thread patrick zandi
Patrol is one system BIM / SIM is the same. Performance can be in a different flavor of application. Capcity management is another flavor of application. Portal is part of the BIM/SIM as well. Webbase output of the metrics MTTR etc of monitoring. So I see the following: BMC Impact Manager (BIM) wi

Re: Help: Job I don't understand - Kforce

2009-09-03 Thread Pierson, Shawn
Joshua, You are correct that it is obviously not Remedy. You can learn more about Patrol here: http://www.bmc.com/products/offering/BMC-ProactiveNet-Performance-Management.html It's a set of tools that can help monitor servers, automate tasks, etc. It has almost nothing to do with Remedy, a

Re: Help with Regular Expression

2009-08-25 Thread bruce sisk
Thank you John...works great. Bruce Sisk BFS Enterprises -Original Message- >From: John Sundberg >Sent: Aug 25, 2009 1:46 PM >To: arslist@ARSLIST.ORG >Subject: Re: Help with Regular Expression > >Try this: /(^\w{13}$)|(^\w{17}$)/ > > > > >x = "12345

Re: Help with Regular Expression

2009-08-25 Thread John Sundberg
Try this: /(^\w{13}$)|(^\w{17}$)/ x = "1234567890" # 10 chars -- should be false x = "1234567890123" # 13 chars -- should be true x = "12345678901234" # 14 chars -- should be false x = "12345678901234567" # 17 chars -- should be true (Using Ruby) puts x.match(/(^\w{13}$)|(^\w{17}$)/) -

Re: Help with Regular Expression

2009-08-25 Thread Grooms, Frederick W
I'm not sure where you are using Regular expressions (Remedy doesn't use them). I would use the following in your Run-If: ('Field' LIKE "_") OR ('Field' LIKE "_") ( That is 13 underscores and 17 underscores ) Fred -Original Message- From: Action Request Syst

Re: Help with Table Field in Web

2009-04-29 Thread Jarl Grøneng
Have you tried to add code in the field? I'm quite sure that should work... Did some similar a couple of years ago, but then the requirement was buttons inside the table Regards, Jarl 2009/4/29 Guillermo Alfredo Torres Barron : > Hi dear listers > I need the next: We have a table field in an a

Re: Help with Table Field in Web

2009-04-28 Thread Easter, David
Hi, What you're looking for is do-able easily in AR System 7.5.00. You may consider upgrading to take advantage of the new capabilities in 7.5.00: 16-Jan-2009 What's New: BMC Remedy Action Request System 7.5.00 http://documents.bmc.com/supportu/documents/84/15/98415/98415.pdf "Tooltips are

Re: Help on Business Hours computation

2009-04-27 Thread Gidd
Kaye, You might enjoy an Educational Viewlet on Business Time - located in our Download section of our website: http://www.buoyantsolutions.net/ HTH Regards...Gidd _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kaye Bernales

Re: Help on Business Hours computation

2009-04-26 Thread Kaye Bernales
lf Of Shafqat Ayaz Sent: Monday, 27 April 2009 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: Help on Business Hours computation of the top of my head how about using an Active Link instead of a filter. that should use the client time rather than server time. shafqat --- On Mon, 4/27/09, Kaye Ber

Re: Help on Business Hours computation

2009-04-26 Thread Shafqat Ayaz
of the top of my head how about using an Active Link instead of a filter. that should use the client time rather than server time. shafqat --- On Mon, 4/27/09, Kaye Bernales wrote: > From: Kaye Bernales > Subject: Help on Business Hours computation > To: arslist@ARSLIST.ORG > Date: Monday, A

Re: Help with printing an incident easily

2009-02-17 Thread Kelly Heikkila
ammey, Peter A. Sent: Tuesday, February 17, 2009 7:04 PM To: arslist@ARSLIST.ORG Subject: Re: Help with printing an incident easily David, Does this support ARS 7.01 or ARS 7.1? On this page that describes the application it only indicates that it supports ARS 5.X through 6.X. Thanks Peter L

Re: Help with printing an incident easily

2009-02-17 Thread David Sanders
stoverconsulting.co.uk _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lammey, Peter A. Sent: Tuesday, February 17, 2009 7:04 PM To: arslist@ARSLIST.ORG Subject: Re: Help with printing an incident easily David, Does this support ARS 7.0

Re: Help with printing an incident easily

2009-02-17 Thread Lammey, Peter A.
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of David Sanders Sent: Tuesday, February 17, 2009 12:59 PM To: arslist@ARSLIST.ORG Subject: Re: Help with printing an incident easily ** Hi Peter There is also ARSReport Link that is a web-based reporting solution for Remedy. Here is an

Re: Help with printing an incident easily

2009-02-17 Thread David Sanders
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lammey, Peter A. Sent: Tuesday, February 17, 2009 5:34 PM To: arslist@ARSLIST.ORG Subject: Re: Help with printing an incident easily Ive been stuck with this dilemma as well. This is a minor issu

Re: Help with printing an incident easily

2009-02-17 Thread Lammey, Peter A.
Ive been stuck with this dilemma as well. This is a minor issue if you can fully utilize Crystal reports for any ticket printing you need. Out of the box the Print Current Case button is a Crystal report and there is a way you can setup the Crystal report to show the multiple Work Info records

Re: Help with web services

2009-02-09 Thread ARSmarts Support
What I am sending is valid, I am precisely using soapUI to check it. I am not the owner of the web service, only the consumer. And it works from soapUI, but not from a Remedy filter. Jean-Louis On 09 Feb 2009, at 16:20, Grooms, Frederick W wrote: ** I’m not sure if what you are wanting to

Re: Help with web services

2009-02-09 Thread Grooms, Frederick W
I'm not sure if what you are wanting to send is actually valid. You are saying getIncident has a namespace and then you are saying the fields have a namespace of empty string. Try getting the free tool soapUI < http://www.soapui.org> and see what it tries to send when you give it the WSDL.

Re: Help with web services

2009-02-05 Thread patchsk
Not sure how can that be done. But in similar scenarios where the setfields failing we wrote some perl and java clients to consume webservice and then invoked those programs in activelink/filter set field with Process. __

Re: Help with Worklog and Getting entries to work in a view

2008-12-15 Thread LJ Longwing
Jaimie, I recommend you look into the AL action 'Event'. I believe you will find that you can do what you need with itand you may need to also use the TABLE-REFRESH run process action on field 1020. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl..

Re: Help: User getting by AR System rules

2008-09-26 Thread John Atherly
Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 "Opela, Gary L CTR USAF AFMC 72 CS/SCBAH" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 09/26/2008 09:42 AM Please respond to arslist@ARSLIST.ORG To ars

Re: Help: User getting by AR System rules

2008-09-26 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
Are you using a filter or an active link to enforce this rule? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Atherly Sent: Friday, September 26, 2008 8:40 AM To: arslist@ARSLIST.ORG Subject: Help: User getting by AR Sys

Re: Help with Oracle select statement

2008-09-16 Thread Joe DeSouza
Rick Cook <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, September 16, 2008 4:24:46 PM Subject: Re: Help with Oracle select statement ** Well, here's the statement I'm using: SELECT Generic_Categorization_Tier_1, Usage FROM CIS_HPD_Menu_Item_Ranking WHERE (Generic_Ca

Re: Help with Oracle select statement

2008-09-16 Thread Rick Cook
[mailto: > [EMAIL PROTECTED] *On Behalf Of *Rick Cook > *Sent:* Tuesday, September 16, 2008 1:25 PM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Help with Oracle select statement > > ** Well, here's the statement I'm using: > > *SELECT Generic_Categorization_Tier_

Re: Help with Oracle select statement

2008-09-16 Thread Joe DeSouza
Rick Cook <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, September 16, 2008 4:24:46 PM Subject: Re: Help with Oracle select statement ** Well, here's the statement I'm using: SELECT Generic_Categorization_Tier_1, Usage FROM CIS_HPD_Menu_Item_Ranking WHERE (Generic_Ca

Re: Help with Oracle select statement

2008-09-16 Thread Eaton, Mark (DCS)
tatus = 0. Mark From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Tuesday, September 16, 2008 1:25 PM To: arslist@ARSLIST.ORG Subject: Re: Help with Oracle select statement ** Well, here's the sta

Re: Help with Oracle select statement

2008-09-16 Thread Rick Cook
der by C > > Do not really have the time to verify that but if anyone with a little more > time than me at hand wants to do so, please do post the results.. > > Cheers > > Joe > > > - Original Message > From: "Eaton, Mark (DCS)" <[EMAIL PROTECTE

Re: Help with Oracle select statement

2008-09-16 Thread Joe DeSouza
ROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, September 16, 2008 3:08:10 PM Subject: Re: Help with Oracle select statement ** It must have been even further back in versions that you needed it.  I am currently on Oracle 9i and I don't need to have my "Order By" field in th

Re: Help with Oracle select statement

2008-09-16 Thread Eaton, Mark (DCS)
PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, September 16, 2008 11:56 AM To: arslist@ARSLIST.ORG Subject: Re: Help with Oracle select statement ** You did need that before but with Oracle 10 G I have noticed it is no longer required to be in the select statement to order it by that.. Joe

Re: Help with Oracle select statement

2008-09-16 Thread Joe DeSouza
AIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, September 16, 2008 1:18:11 PM Subject: Re: Help with Oracle select statement ** Thanks, guys, for your advice.  After taking it, it seems to work! Mistakes I had: 1) semicolon at end - didn't know that Remedy added that automatically. 2) Hadn&

Re: Help with Oracle select statement

2008-09-16 Thread Joe DeSouza
2008 1:13:57 PM Subject: Re: Help with Oracle select statement ** my SQL for Dummies book says you need the order by field in the select part of the statement too.   SELECT Generic_Categorization_Tier_1, Usage FROM CIS:HPD:Menu_Item_Ranking WHERE (Generic_Categorization_Tier_1 != NULL) AND

Re: Help with Oracle select statement

2008-09-16 Thread Pargeter, Christie :CO IS
: arslist@ARSLIST.ORG Subject: Re: Help with Oracle select statement ** Even if I'm not displaying the order by value? Or would specifying only one Index value in the menu keep that sorted out? Rick On Tue, Sep 16, 2008 at 10:13 AM, Pargeter, Christie :CO IS < [EMAIL PROTECTED]> wrot

Re: Help with Oracle select statement

2008-09-16 Thread Rick Cook
riginal Message- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] Behalf Of *Eaton, Mark (DCS) > *Sent:* Tuesday, September 16, 2008 10:09 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Help with Oracle select statement > > ** You shou

Re: Help with Oracle select statement

2008-09-16 Thread Rick Cook
- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Joe DeSouza > *Sent:* Tuesday, September 16, 2008 10:04 AM > *To:* arslist@ARSLIST.ORG > > *Subject:* Re: Help with Oracle select statement > > ** > And when

Re: Help with Oracle select statement

2008-09-16 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
: Tuesday, September 16, 2008 12:14 PM To: arslist@ARSLIST.ORG Subject: Re: Help with Oracle select statement ** my SQL for Dummies book says you need the order by field in the select part of the statement too. SELECT Generic_Categorization_Tier_1, Usage FROM CIS:HPD:Menu_Item_Ranking WHERE

Re: Help with Oracle select statement

2008-09-16 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
Subject: Re: Help with Oracle select statement ** You should also put single quotes around $12257$ and remove the semi-colon at the end. Remedy will take care of that for you. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On

Re: Help with Oracle select statement

2008-09-16 Thread Pargeter, Christie :CO IS
57$) ORDER BY Usage desc; -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Eaton, Mark (DCS) Sent: Tuesday, September 16, 2008 10:09 AM To: arslist@ARSLIST.ORG Subject: Re: Help with Oracle select statement ** You should also

Re: Help with Oracle select statement

2008-09-16 Thread Joe DeSouza
ROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, September 16, 2008 12:56:47 PM Subject: Re: Help with Oracle select statement ** OK, that makes sense, thanks.  I think I'm close, but would like someone with more knowledge than I to take a look at my conversion and tell me why it's

Re: Help with Oracle select statement

2008-09-16 Thread Eaton, Mark (DCS)
, 2008 10:04 AM To: arslist@ARSLIST.ORG Subject: Re: Help with Oracle select statement ** And when comparing null you use IS NOT NULL Or IS NULL Joe - Original Message From: Rick Cook <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, September 16, 2008 12:56:47 PM Subje

Re: Help with Oracle select statement

2008-09-16 Thread Joe DeSouza
And when comparing null you use IS NOT NULL Or IS NULL Joe - Original Message From: Rick Cook <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, September 16, 2008 12:56:47 PM Subject: Re: Help with Oracle select statement ** OK, that makes sense, thanks.  I think I&#

Re: Help with Oracle select statement

2008-09-16 Thread Joe DeSouza
, 2008 12:56:47 PM Subject: Re: Help with Oracle select statement ** OK, that makes sense, thanks.  I think I'm close, but would like someone with more knowledge than I to take a look at my conversion and tell me why it's not working. Here's the original in a Query menu: (

Re: Help with Oracle select statement

2008-09-16 Thread Rick Cook
OK, that makes sense, thanks. I think I'm close, but would like someone with more knowledge than I to take a look at my conversion and tell me why it's not working. Here's the original in a Query menu: (Selecting Tier 1 of a Category/Type/Item) ( 'Generic Categorization Tier 2' = $100745$) A

Re: Help with Oracle select statement

2008-09-16 Thread Wallace, Kelvin
Rick, Try this: SELECT field1 FROM form ORDER BY field2 DESC; Kelvin From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Tuesday, September 16, 2008 10:16 AM To: arslist@ARSLIST.ORG Subject: He

Re: Help with Oracle select statement

2008-09-16 Thread Axton
order by field2 desc Axton On Tue, Sep 16, 2008 at 10:16 AM, Rick Cook <[EMAIL PROTECTED]> wrote: > ** > Am looking to get some specific syntax on a SQL call ARS 7 to Oracle 9 that > would do the following: > > Select field1 from Form order by field2 (field2 is int field. I want the > sort done

Re: Help parsing a string in a set fields

2008-09-12 Thread Rockwood, Julie
K Esser Sent: Friday, September 12, 2008 1:41 PM To: arslist@ARSLIST.ORG Subject: Re: Help parsing a string in a set fields ** Glad to help. Working from the inside: TRUNC($Character Field$) - This takes the character field and returns an integer without using a separate integer field

Re: Help parsing a string in a set fields

2008-09-12 Thread Chintan Shah
Thanks once again. This will make life easier. Regards, Chintan. --- On Fri, 9/12/08, Thad K Esser <[EMAIL PROTECTED]> wrote: From: Thad K Esser <[EMAIL PROTECTED]> Subject: Re: Help parsing a string in a set fields To: arslist@ARSLIST.ORG Date: Friday, September 12, 2008, 12:40 PM

Re: Help parsing a string in a set fields

2008-09-12 Thread Thad K Esser
ey're yours."-- Richard Bach Chintan Shah <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 09/12/2008 12:15 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Help parsing a string in a set fields

Re: Help parsing a string in a set fields

2008-09-12 Thread Chintan Shah
TED]> wrote: From: Thad K Esser <[EMAIL PROTECTED]> Subject: Re: Help parsing a string in a set fields To: arslist@ARSLIST.ORG Date: Friday, September 12, 2008, 11:22 AM ** Good thing you asked on a Friday  :-) In one Set Fields, set $Character Field$ to:         RPAD(LEFT($Cha

Re: Help parsing a string in a set fields

2008-09-12 Thread Thad K Esser
Good thing you asked on a Friday :-) In one Set Fields, set $Character Field$ to: RPAD(LEFT($Character Field$, (6 - LENGTH(TRUNC($Character Field$))) + (LENGTH(TRUNC($Character Field$)) / 5)), 5, "0") Hope that helps. Thad Esser Remedy Developer "Argue for your limitations, and sur

Re: Help parsing a string in a set fields

2008-09-12 Thread Carey Matthew Black
Gary, Why does RPAD not work? AKA: RPAD($field$,5,"0") I must not understand something about your question? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two.

Re: Help parsing a string in a set fields

2008-09-12 Thread Rockwood, Julie
> 999 AND ( ZTmpInteger < 1)then set NewString to LEFT($ OldString$, 2) + "000" BTW, are you going to UserWorld this year? Julie From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brian.bishop Sent: Friday, September 12, 2008 10:5

Re: Help parsing a string in a set fields

2008-09-12 Thread Brian.bishop
with zeros If there are five characters left replace the last three characters with zeros Regards Brian From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chintan Shah Sent: 12 September 2008 17:09 To: arslist@ARSLIST.ORG Subject: Re: Help

Re: Help parsing a string in a set fields

2008-09-12 Thread Chintan Shah
Hi Gary, Alright..here is the answer for 00956 goes to 00900 If the field you are using is called "Assigned To" then, An active link with "Run If" of ('Assigned To' LIKE "00%")  AND ( (NOT ('Assigned To' LIKE "000%")) AND (NOT ('Assigned To' LIKE "%"))) and the "If" Action(in sequence) sh

Re: Help parsing a string in a set fields

2008-09-12 Thread Chintan Shah
Hi Gary, You got my brain cells working on friday...thanks for that. Try the following out  for first 5 scenarios. Set fields on the field that needs to be set in following sequence. 1.LEFTC($FIELD$, 2) 2 RPADC($FIELD$, 5,  "0") Still working on other scenarios..just wanted to through this ou

Re: Help with Run Process - Deleting files on a server

2008-09-02 Thread Jason Miller
> E: [EMAIL PROTECTED] > W: www.computacenter.com > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black > Sent: 29 August 2008 12:17 > To: arslist@ARSLIST.ORG > Subject: Re: Help with Run

Re: Help with Run Process - Deleting files on a server

2008-08-29 Thread J.T. Shyman
on list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Coleman, Gavin Sent: Friday, August 29, 2008 8:13 AM To: arslist@ARSLIST.ORG Subject: Re: Help with Run Process - Deleting files on a server Hi Carey - thanks for the response. Yes, completely forgot about the difference between Unix and Wi

Re: Help with Run Process - Deleting files on a server

2008-08-29 Thread Coleman, Gavin
fordshire, AL10 9TW, United Kingdom T: +44 (0) 1707 631662 E: [EMAIL PROTECTED] W: www.computacenter.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: 29 August 2008 12:17 To: arslist@ARSLIST.ORG Sub

Re: Help with Run Process - Deleting files on a server

2008-08-29 Thread Carey Matthew Black
Gavin, You have spent to much time in Un*x land This works " C:\Documents and Settings\test>del "C:\Documents and Settings\test\test2\*.txt" " This does not work... " C:\Documents and Settings\test>del "C:/Documents and Settings/test/test2/*.txt" The system cannot find the path specified

Re: Help with Run Process - Deleting files on a server

2008-08-29 Thread Matt Worsdell
Try it with the /q switch. Del "$RP API Folder$logs/$z1D_RP_Delete_Logs_Day$/*.log" /q _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Coleman, Gavin Sent: 29 August 2008 11:19 To: arslist@ARSLIST.ORG Subject: Help with Run Process - De

Re: Help with Push Field's value getting displayed

2008-08-29 Thread David Sanders
Hi Ankur Use the Close Window Mappings on the active link that opens form B as a dialog to map the data from a field on B to field A2. You will need to add a Commit Changes action to the active link that closes the dialog before the Close Window action. You may also need to add a hidden field

Re: Help with Run Process - Deleting files on a server

2008-08-29 Thread Ross, Isabel (Access LLP)
Hello I don't have a windows server to test this on, but one thing that might work would be to break this into two separate actions: 1) set a temporary field (lets call it $zTmpField$) to: Del "$RP API Folder$logs/$z1D_RP_Delete_Logs_Day$/*.log" 2) Run the process of $zTmpField$ Just a sta

Re: Help please - ARPlugin crashes on WebService call

2008-08-26 Thread Joe DeSouza
rslist@ARSLIST.ORG Sent: Tuesday, August 26, 2008 11:38:30 AM Subject: Re: Help please - ARPlugin crashes on WebService call ** Thanks Joe, I will take a look at that utility.  For the logs, all I get is the read timed out error.   /* lun août 25 2008 13:46:58.8623 */<> Abo

Re: Help please - ARPlugin crashes on WebService call

2008-08-26 Thread Pascale Boyer
on list(ARSList)" 2008-08-26 11:27 Veuillez répondre à arslist@ARSLIST.ORG A arslist@ARSLIST.ORG cc Objet Re: Help please - ARPlugin crashes on WebService call ** So it looks like your threading issue is resolved.. now it tries connecting to the web service and fails thereafter..

Re: Help please - ARPlugin crashes on WebService call

2008-08-26 Thread Joe DeSouza
So it looks like your threading issue is resolved.. now it tries connecting to the web service and fails thereafter.. Could you turn on your plugin and API logs at the time you are attempting to use the web service? Maybe that might give you something to work on.. Also have you checked the web se

Re: Help please - ARPlugin crashes on WebService call

2008-08-26 Thread Pascale Boyer
a <[EMAIL PROTECTED]> Envoyé par : "Action Request System discussion list(ARSList)" 2008-08-26 09:05 Veuillez répondre à arslist@ARSLIST.ORG A arslist@ARSLIST.ORG cc Objet Re: Help please - ARPlugin crashes on WebService call ** Sorry about that.. That setting had helped

Re: Help please - ARPlugin crashes on WebService call

2008-08-26 Thread Joe DeSouza
:44 AM Subject: Re: Help please - ARPlugin crashes on WebService call ** Hi Joe, yes I did, and it made things even worst.  From a crash once in a while, we crashed systematically each time. It seems that the problem is linked to the FIFO being full on the other system.  Which make the respo

Re: Help please - ARPlugin crashes on WebService call

2008-08-26 Thread Pascale Boyer
bec) H5K 1K6 Tél.: (514) 380-7841 Courriel: [EMAIL PROTECTED] Joe DeSouza <[EMAIL PROTECTED]> Envoyé par : "Action Request System discussion list(ARSList)" 2008-08-25 16:41 Veuillez répondre à arslist@ARSLIST.ORG A arslist@ARSLIST.ORG cc Objet Re: Help please - ARPlugin c

Re: Help please - ARPlugin crashes on WebService call

2008-08-25 Thread Joe DeSouza
Pascal, Have you set the Plugin-Filter-API-Threads parameter in the ar.conf file? If not I would suggest setting it.. I had a similar problem a few days ago that went away as soon as I set this parameter with a min setting of 1 and a max setting of 15.. This is what I have in my configuration fil

Re: Help setting up approval Server

2008-08-06 Thread sivarama velicheti
Hi, Can I incorporate all the departments under one approval process using the ad hoc method? I think each approver would be selecting the next approver. Does that solve my problem to any extent?? In the custom configuration tab we have approval mappings form. In the form there is a f

Re: Help setting up approval Server

2008-08-06 Thread Pierson, Shawn
Sivarama, Unfortunately, setting up custom approval processes can be complex. Additionally, depending on how different your process is from the OOtB process, you may have trouble setting it up and require some customization to enforce the process. To get started with basic customizations of t

Re: Help Text on the Mid-Tier

2008-08-06 Thread Gary Opela (Corporate)
Sent: Wednesday, August 06, 2008 6:06 AM To: arslist@ARSLIST.ORG Subject: Re: Help Text on the Mid-Tier Gary, You should look at the HTML of the page. You may be able to insert some CSS rules to hide the field(s) that you do not want to show. The HTML will still have the content, but the browse

Re: Help Text on the Mid-Tier

2008-08-06 Thread Carey Matthew Black
Gary, You should look at the HTML of the page. You may be able to insert some CSS rules to hide the field(s) that you do not want to show. The HTML will still have the content, but the browser _should_ stop showing the text to the user. ( I think they removed the "Hide Helptext on Web" feature fo

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-24 Thread strauss
Computing & IT Center http://itsm.unt.edu/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Tuesday, July 22, 2008 2:49 PM To: arslist@ARSLIST.ORG Subject: Re: Help with a UNIX script to STOP the AREmail daemon

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-23 Thread Payne, George
940 [EMAIL PROTECTED] -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Tuesday, July 22, 2008 2:49 PM To: arslist@ARSLIST.ORG Subject: Re: Help with a UNIX script to STOP the AREmail daemon I'm hoping to avo

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-23 Thread Payne, George
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller Sent: Sunday, July 20, 2008 11:33 AM To: arslist@ARSLIST.ORG Subject: Re: Help with a UNIX script to STOP the AREmail daemon Hi George, Interestingly enough we see the same thing with the window email

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-22 Thread strauss
ROTECTED] On Behalf Of Carey Matthew Black > Sent: Tuesday, July 22, 2008 6:43 AM > To: arslist@ARSLIST.ORG > Subject: Re: Help with a UNIX script to STOP the AREmail daemon > > George, > > On the Unix's the script emaild.sh should get the job done to start or > stop t

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-22 Thread Axton
System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of Axton > Sent: Tuesday, July 22, 2008 2:11 PM > To: arslist@ARSLIST.ORG > Subject: Re: Help with a UNIX script to STOP the AREmail daemon > > Sure, it start a new process. The only problem with a signal 9 is >

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-22 Thread Ramey, Anne
State Official. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, July 22, 2008 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: Help with a UNIX script to STOP the AREmail daemon Sure, it start a new process. The

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-22 Thread Axton
> From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of Axton > Sent: Monday, July 21, 2008 9:28 PM > To: arslist@ARSLIST.ORG > Subject: Re: Help with a UNIX script to STOP the AREmail daemon > > And the process says "ouch" an

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-22 Thread Ramey, Anne
disclosed to third parties only by an authorized State Official. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Monday, July 21, 2008 9:28 PM To: arslist@ARSLIST.ORG Subject: Re: Help with a UNIX script to STOP

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-22 Thread Carey Matthew Black
George, On the Unix's the script emaild.sh should get the job done to start or stop the email engine. ( Email-Engine-710.pdf pg 41 has details) A single run process should get the job done. /emaild.sh stop &;/emaild.sh start &; You can likely find "< email_engine_install_dir >" with this: grep

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-21 Thread Axton
ist) [mailto:[EMAIL > PROTECTED] On Behalf Of Ramey, Anne > Sent: Monday, July 21, 2008 1:16 PM > To: arslist@ARSLIST.ORG > Subject: Re: Help with a UNIX script to STOP the AREmail daemon > > Depending how badly it is hung and why, that may work and may not. I've > a

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-21 Thread J.T. Shyman
) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Monday, July 21, 2008 4:15 PM To: arslist@ARSLIST.ORG Subject: Re: Help with a UNIX script to STOP the AREmail daemon Kill -9 !!! Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-21 Thread Gary Opela (Corporate)
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ramey, Anne Sent: Monday, July 21, 2008 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Help with a UNIX script to STOP the AREmail daemon Depending how badly it is hung and why, that may work and may not. I've actually h

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-21 Thread Ramey, Anne
ehalf Of Jason Miller Sent: Sunday, July 20, 2008 12:33 PM To: arslist@ARSLIST.ORG Subject: Re: Help with a UNIX script to STOP the AREmail daemon Hi George, Interestingly enough we see the same thing with the window email engine. It has bee a few years but you should be able to call emaild.sh scri

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-20 Thread Jason Miller
Now that I think of it, the script maybe start with 'ar'. The documentation has the actual script name and default location. On 7/20/08, Jason Miller <[EMAIL PROTECTED]> wrote: > Hi George, > > Interestingly enough we see the same thing with the window email > engine. It has bee a few years but

Re: Help with a UNIX script to STOP the AREmail daemon

2008-07-20 Thread Jason Miller
Hi George, Interestingly enough we see the same thing with the window email engine. It has bee a few years but you should be able to call emaild.sh script (I think that is the name) and give it a stop parameter. Once armonitor sees that it is stopped it should automatically start up again. Jason

Re: Help with run process on a filter and UNIX mailx

2008-06-02 Thread versicle
Ignore my last post. I forgot to include the thread. Does anyone know if this is possible to do with Pager Service Provider Configuration form? If so, what would the Run Process command and the Flag entries be? Howard Richter-2 wrote: > > Good morning all and happy Friday, > > > > I need a l

Re: Help with run process on a filter and UNIX mailx

2008-06-02 Thread versicle
Does anyone know if this is possible to do with Pager Service Provider Configuration form? If so, what would the Run Process command and the Flag entries be? Mike -- View this message in context: http://www.nabble.com/Help-with-run-process-on-a-filter-and-UNIX-mailx-tp10803556p17610453.html Sent

Re: Help: Remedy Java API 7.0

2008-06-01 Thread Carey Matthew Black
Tadeu Augusto Dutra Pinto, You might also consider upgrading to use the 7.1 Java API. Where there are a few other options entry.put(Integer key, Value value) OR entry.putAll(Map map) ( So you can skip the EntryItem[] all together in the 7.1 API. ) But you still need to ( somehow )

Re: Help: Remedy Java API 7.0

2008-06-01 Thread Robert Molenda
Tim's correct - one other thing is to create a configuration file to read in the fieldID's and sequence# & Field_Type and then loop with that data. If new fields are added all you need to do is update the configuration file accordingly. also - not knowing the differences between the GetDataN you m

Re: Help: Remedy Java API 7.0

2008-05-31 Thread Tim Widowfield
Well for one thing, you're over-thinking the creation of long primitives. You can simply tack on an "L" to a number, and the compiler will recognize it as a long. For example this: entryItems[0] = new EntryItem(new FieldID((new Long("536870925")).longValue()), new Value(unidade.getData1()));

Re: Help with Vertical Navigation Bar and strange permissions happenings

2008-05-15 Thread Gary Opela (Corporate)
[mailto:[EMAIL PROTECTED] On Behalf Of ITSM Support Sent: Thursday, May 15, 2008 2:04 AM To: arslist@ARSLIST.ORG Subject: Re: Help with Vertical Navigation Bar and strange permissions happenings Hi Gary, I have tried the scenario expected by you.on AR 7.1 and it works fine. The problem may be in

Re: Help with Vertical Navigation Bar and strange permissions happenings

2008-05-15 Thread ITSM Support
Hi Gary, I have tried the scenario expected by you.on AR 7.1 and it works fine. The problem may be in the creation of "test biz user" to different groups. Check whether the user belongs to the expected groups or not. Hope this helps Regards. Mahendra. *Vyom Labs Pvt. Ltd. An ISO 2 cer

<    1   2   3   4   5   6   >