Thanks Brian
-Original Message-
From: Brian/Support [mailto:br...@legacyfamilytree.com]
Sent: Thursday, December 12, 2013 6:31 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Legacy 8.0 Questions
The System option on the Ribbon is there only in some of the available styles
Thanks all,
I had not expanded it to 100% nor tried to print it. The original is very old
and also a small picture. I'm not sure scanning again would help. I'll have
to investigate photo shopping.
dale
-Original Message-
From: Cathy Pinner [mailto:genea...@gmail.com]
Sent:
Just wondering, does Legacy themselves have anything to do with TelGen's
Families app and getting it updated etc?
I ask because I tried to sync my file tonight and was given the message
Operation Aborted
This database version is not supported
I was attempting to sync using WiFi.
Can anyone
ouch!
wish you luck with that then
I know I have the opposite problem - I have the lack of spaces between
words, but I'm just correcting those as I find them.
On 14 December 2013 15:04, Jay 1FamilyTree 1familytree@gmail.comwrote:
My problem is not double spaces, but broken words
Here
There have been several messages to this list regarding the Families app.
TelGen is the owner of the app, not Legacy. The develeloper of the
Families app has said that an updated version of the app is in beta testing
and will be released within a month. For further information, you can go
to
Judith,
You have to have an install.log to get it uninstalled. The only way I
know to get it is to re-install 7.5, then go to the program folder, check to
see that is there and click unwise.exe. If you are given options to
uninstall--auto or custom, choose custom and ok each further
Sorry, forgot I was posting to the LUG and not to our tester mailing
list. I normally just tell the LUG that a report has been entered
without mentioning the name of our bug tracking system. Our testers have
access to the Mantis system so they can see what bugs have been recorded
before telling us
This is by design. The Grid is like a spreadsheet display of data from
the data base. There is no way to add extras like the arrow graphics for
LFS links like we can in the children lines of family view.
I do not see any arrows on the pop up children lists in pedigree view
either. Yes they are on
On 12/14/2013 6:33 AM, Kathy Thompson wrote:
Just wondering, does Legacy themselves have anything to do with TelGen's
Families app and getting it updated etc?
I ask because I tried to sync my file tonight and was given the message
Operation Aborted
This database version is not supported
There are actually two settings for two different things a tool tip
and an Info box. 1.7 controls the pop up of an info box which should
list all the details for the person and a list of their spouse(s) and
children. The small box with the name and lifespan is a tool tip which
is controlled by
I do not know what you mean by uneditable. Give us more information on
what you are doing, what type of media they are etc. What are you trying
to edit, captions etc or something else?
I did some experiments and the red number indicates that there is a
sound file linked to the picture. This is
Brian, et al,
Possible BUG v361GR Deluxe
After individually unchecking and saving the following:
Disable option 1.6 Display Tooltips; the tooltip still pops up.
Disable option 1.6 Display Quick Names List; the names lists still pop up.
Can you confirm this?
Larry Lee
ldlee...@gmail.com
On
2marion wimps wrote:
Unless someone can beat Support I am probably going to have
to go back to V7.5.
Support have looked at my problem and despite attempts have
been unable to fix the problem.
I have some files where trying to open the Media from the
Media Gallery is proving a major
I know you don't want to go the GED route on this but you
may have a limited number of other options.
There are a number of manual-labor choices, though, and I've
had experience with those, so if want details, ask.
IME no program will do this correctly and automatically.
One has to either fix
I have input a problem report to have the Help updated to match the
current design. I have also input a problem report because the
Chronology View no longer gives you any way to edit the persons details
which those missing buttons provided.
Brian
Customer Support
Millennia Corporation
I'm doing some clean-up and it's a hassle having to click the options button
and confirm every single event for an individual. Is there an easier way to do
this?
Thank you!
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
Legacy 8 Version 8.0.0.364 Build Date 14 Dec 2013 is available for download.
Importing GEDCOM files working.
Dan
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
This appears to be fixed in release 364.
-Original Message-
From: Brian/Support [mailto:br...@legacyfamilytree.com]
Sent: Saturday, December 14, 2013 9:22 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Re: Export to new Legacy family file, error or bug?
Sorry, forgot I
On 14/12/2013 15:40, Brian/Support wrote:
There are actually two settings for two different things a tool tip
and an Info box. 1.7 controls the pop up of an info box which should
list all the details for the person and a list of their spouse(s) and
children. The small box with the name and
I've had the same problem only I thought it was from exporting from Legacy 8 as
a GEDCOM then importing into Family Tree Maker 2014. I only use FTM to post
online to Ancestry where I noticed a space in the middle of some words in the
source details. I didn't know it was a Legacy problem. I
I reinstalled Legacy 7, and was able to uninstall it. However, I still have
Legacy 7.4 in my C:drive with no INSTALL.LOG.FILE, is there a solution. If I
delete it all, all the files under Legacy in the C:drive and then clean the
registry, would that do it? Or can I manually delete the Legacy
Judith,
My experience with manual deletions and then trying to clean the
registry has not been good. If you still have 7.4 or can get it from Legacy, I
would follow the same route you just did. Maybe even if you have to re-install
Legacy 7 over it to get the install.log file back.
Legacy v7 and v8 have different install folders. v7.5 won't install over
v8. I recommend CCleaner by Piriform for cleaning out the registry, but the
Legacy uninstall generally does a pretty good job of doing that.
Judith, after uninstalling Legacy, the c:\Legacy folder remains in order to
protect
Bill,
This is not now, nor was it ever, a Legacy problem. Legacy has bent over
backwards to give users options for importing Gedcoms from other programs
that have implemented note line break rules in different ways.
I have often, when doing a Gedcom import found that I had to use a
different
After looking at your example, I agree that it could well be a problem with
double spaces.
Explanation:
Words and characters wrap differently with different fonts, views, etc.
What’s at the end of one line in one view or font could be in the middle of a
following line in another view or font.
I would guess this situation was caused by a GEDCOM export that broke the
words with spaces at the end of a line.
In Legacy, when you export, you can go to Customize of a GEDCOM and break
the lines at the end of words and then this word breakup won't occur on
export.
Many of the new programs can
Sherry/Judith
I think her problem is that 7.5 is not uninstalled yet, just 7, unless
I'm wrong about that. Even if she deletes the 7.5 folders and runs cc, my
experience is that it will leave junk that may not affect L8 but will affect
the running of her machine down the line. If she
v7.5 is an up*date* to v7 and installed right over v7, like any other
update. There should be only one folder - c:\Legacy - unless she
circumvented the standard install or update.
v8 goes to the c:\Program Files folder.
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Sat, Dec 14,
Orinda,
When you click backup on that merge screen Legacy makes a backup for its
own use not a regular backup like File Backup Family file does. That
working backup file is in a temporary folder and will not be deleted
when you shut down Legacy. It will be used however to restore your file
to
Rc3 files are the files where legacy stores relationships.
No, the backup will always contained compressed files. What you are
seeing are the fines contained inside the .zip backup file Legacy makes.
Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
Sorry, I should have said that the file in the temporary folder WILL be
deleted when you shut down Legacy.
Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com
On 14/12/2013 4:05 PM, Brian/Support wrote:
Orinda,
When you click backup on that
It's not about where 7.5 and 8 install their files.
7.5 has a known problem. When you hit uninstall on the Control Panel,
it hangs. If you wait a while then click again it tells you to wait or
disappears. It may uninstall some files--certainly the install.log. But then
What is tech support supposed to admit. When the majority of users have
been able to uninstall 7.xx without any issue, I fail to see what tech
support is supposed to admit. It always amuses me when one out of X number
of users have a problem with an uninstall (or install) and automatically it
is
It might be helpful for support to know that this has been a problem for
some. I saw a similar sequence of events when I was uninstalling
version 7.5 -- I think last week. Running the program 'unwise.exe' is
what finished the job for me.
The version 8 program appears to pick up some settings
We've had a number of people with uninstalling problems of this kind
just since I've been on. Whether that is a problem caused by Legacy or users
own configurations, it is a problem for a number of users even if they form a
small minority.
Ron,
I sort of agree questioning what tech support is supposed to admit. But, your
logic is flawed. Numbers may not tell the story that you assume. Windows 7 may
need to be installed/uninstalled by an account with admin privileges, the same
is true of Windows 8 and 8.1. A limited account may
Legacy 8.0.0.363
I have Legacy set to show relationships to me. My immediate uncle sows
UNCLE with WIFE OF UNCLE right over the top of it. No relationship shows
for his wife (my aunt). Screen is in 1440x900 resolution and window is
maximised. Any thoughts?
Legacy User Group guidelines:
When citing a source and in the detail screen. I enter the date accessed
and a popup asks me if I want to overwrite what is already entered in the
date accessed window. There is nothing in the date accessed window, is this
a bug?
It is definitely a PITA :)
Legacy User Group guidelines:
Yes its a real PITA.
On Wed, Dec 11, 2013 at 7:54 PM, Kathy Thompson kmthoms...@gmail.comwrote:
strange - my Assigned Sources window stays at the same dimensions I set it
to, but the column widths don't stay the same, they jump back to preset
percentages
Can we confirm a bug here? Or do we
Then how come in legacy 7.5 they are four times the size they are in legacy
8. It can only scale the original icon and they are too small. I've opened
the icons in an icon editor and they are tiny.
On Wed, Dec 11, 2013 at 7:38 PM, Mike Fry emjay...@gmail.com wrote:
On 2013/12/11 09:20, Ian
The spouses of my five half siblings are still not showing with a
relationship label. (husband of half-sister, etc.). However the
spouses of my half nieces and nephews do display correctly.
Anyone else having this problem?
--
Mary L
quiltingm...@gmail.com
Legacy User Group guidelines:
Yes still a problem. I just ran set relationships and spouse of half-brother
not set.
From: Mary LeClerc [mailto:quiltingm...@gmail.com]
Sent: Saturday, December 14, 2013 6:22 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] relationship glitch in Legacy 8
The spouses of my
Mary,
This is a known issue (spouses of half relationships not showing up). It
has been entered into our bug tracking system and assigned to a programmer.
Michele
Tech Support
Legacy Family Tree
mich...@legacyfamilytree.com br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com
Source writer. Given the dominance of social media and the number of genie
sites on facebook, etc, surely social media should be an option on its
own or under internet instead of having to use generic website?
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived
Thanks, Michelle
On Sat, Dec 14, 2013 at 7:03 PM, Michele Lewis mich...@legacyfamilytree.com
wrote:
Mary,
This is a known issue (spouses of half relationships not showing up). It
has been entered into our bug tracking system and assigned to a programmer.
Michele
Tech Support
Legacy
Don, Ron, et al,
As someone who still has Legacy 6 installed... I may not be the proper
person to talk about uninstall processes, but I do think that some of the
enhancements in L8 were to improve these basic system functions. Legacy
had basically not done much to improve how it organized data,
Thank you for all the support on uninstalling Legacy7.5. I just went ahead and
deleted 7.5, then I did a registry clean, I hope that solves the problem. This
does seem to be a problem with Legacy uninstall, otherwise Legacyfamilytree.com
would not have a troubleshoot tutorial on site to walk
Hi Cheryl,
The three files with the main problems are:
M - 128 photos - 340 mb
R - 55 photos -66.9 mb
I -32 photos -73.3 mb
The I file holds a folder of 6.69 mb with photos for R
Not all of the photos in the files are attached to the Media Files so the
size is a little deceiving
Brian,
OK, I understand why they don't show up on the children's grid list. Actually
though, I wasn't even looking at the kids, I was looking at husband, wife, and
parents. There are no arrows anywhere on the family view screen when child
scrolling list (grid) view is selected.
I can always
Hello,
In Legacy 7, I had several customized searches set up.
Is it possible to use to use those searches in Legacy 8?
If so, where in the Legacy7 folder is the file and where should it go
for Legacy 8?
Thank you,
Brian
Legacy User Group guidelines:
After ploughing along for some hours (a lot of hours) working with my Legacy
family file and Family Search’s database, I’ve decided I’m not going to do
Family Search’s work of spending copious hours of cleaning up their rubbishy
data collection.
I started out hoping to help FS - I have
Ian and Mike,
It would appear that the icons do not scale at all with the size (height) of
the title bar. I fooled around with the height of the ‘Active toolbar” settings
in Windows advanced display options all the way to making the title bar three
times the height that it is by default and
Brian:
In your Legacy 7, the files you need to copy are located in the following
directory:
C:\Legacy\iSearch\
All the search files end in *.cis
Copy all of the *.cis files and paste them into the following L8 location:
..\user\Documents\Legacy Family Tree\_AppData\iSearch\
You may want to
Jim,
The latest build (364) corrected my problem exporting to a new Legacy file as
well as to a gedcom and back to a new Legacy file. That all works with no
errors now. But I still get an immediate error 91 when trying to run a
Check/Repair on any of those files.I even get error 91
PITA I can understand!
could you have a space in the field thus making Legacy think there is data
in the date field?
Although I just attempted that scenario to see if it would re-create your
issue and it did not, so I'm not sure that is the answer
On 15 December 2013 09:16, Ian Gardener
I agree
I have Twitter and Blog Posts that I want to record the source for more
accurately, as well as data I've found on Facebook that I want to record
the source for.
A specific Social Media type of Source Writer would be extremely helpful I
think.
On 15 December 2013 11:07, Ian Gardener
Bryan,
I sometimes get frustrated with the quality of FS Family Tree data, but it is
what it is. It will only get cleaned up if we do it, no one else will.
The main reason I correct and merge records of my ancestors is that I want the
data on my ancestors to be correct and widely available
Thanks Ron - I hadn't seen those - and thanks Gene
I shall be patient, I have alternatives I can use for mobile research in
the meantime
On 15 December 2013 01:32, Gene Young n2...@cfl.rr.com wrote:
On 12/14/2013 6:33 AM, Kathy Thompson wrote:
Just wondering, does Legacy themselves have
Hi all,
Wondering please, is there a way to display on the *Family View* screen,
the years that have elapsed since a person's birth? I know that this is
displayed next to the Born field on the Individual View, but I'd like to be
able to see it on Family View as well.
Cheers
Legacy User Group
Is it possible to create my own template for Source Writer?
I want to record English Birth Death Marriage Registration results in the
format that they are displayed on the FreeBMD website.
Given that England's General Records Office actually refers people to the
FreeBMD website to locate
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