Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-31 Thread Steve Shipway via mailop
On Thu, 2023-08-24 at 08:26 -0500, Chris Adams via mailop wrote: (although still a "not me" link should at least signal somebody that "something is wrong") Yes, this. If your service doesn't do a challenge-response verification of email address when people sign up, then at least include a

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-29 Thread Ángel via mailop
On 2023-08-24 at 14:29 -0400, postfix--- via mailop wrote: > (...) > Needless to say: I will avoid restaurants using OpenTable, whether > while visiting destinations or at home. If they cannot choose a > service provider that is respectful of my choices, they do not > deserve my business.

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-26 Thread Jay Hennigan via mailop
On 8/26/23 06:58, Slavko via mailop wrote: Or people simple do not want to share own email, as it is not related for delivery, but required by the form. Thus they fill semi random email like string. That's what mailinator is for, or the temporary addresses offered by several browser plugins,

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-26 Thread Jaroslaw Rafa via mailop
Dnia 26.08.2023 o godz. 13:58:21 Slavko via mailop pisze: > > Or people simple do not want to share own email, as it is > not related for delivery, but required by the form. Thus > they fill semi random email like string. In many cases either the correct email address OR a phone number is needed

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-26 Thread Slavko via mailop
Dňa 26. augusta 2023 11:29:34 UTC používateľ Alessandro Vesely via mailop napísal: >On Fri 25/Aug/2023 23:12:56 +0200 postfix wrote: >> users either underuse, or overconsume.  In both cases they are paying more >> than what a market without subscription would do. > >Aha, so that's why they tend

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-26 Thread Alessandro Vesely via mailop
On Fri 25/Aug/2023 23:12:56 +0200 postfix wrote: users either underuse, or overconsume.  In both cases they are paying more than what a market without subscription would do. Aha, so that's why they tend to give the wrong address... For comparison, the delivery address is wrong in rare cases,

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-26 Thread Gellner, Oliver via mailop
> On 25.08.2023 at 13:29 Brotman, Alex via mailop wrote: > >  Are you suggesting that an unsub results in a suppression? That hardly > seems ideal. That seems to suggest I sign up for a brand's email list. > Order some stuff, get receipt. Later unsub. Later buy again, but get no >

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-26 Thread Alessandro Vesely via mailop
On Fri 25/Aug/2023 17:36:06 +0200 Chris Adams via mailop wrote: Once upon a time, Jaroslaw Rafa said: Dnia 25.08.2023 o godz. 09:48:35 Chris Adams via mailop pisze: So even for transactional messages, there's usually an account making the purchase, or something is being delivered to an

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread John Levine via mailop
It appears that Carsten Schiefner via mailop said: >If the real recipient of RBC's communication you are getting instead of >her or him would be domiciled in EU territories (-> French overseas >departments!) Don't hold your breath. RBC is the largest bank in Canada, and has a substantial US

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread postfix--- via mailop
On 2023-08-25 15:55, Jay Hennigan via mailop wrote: Subscriptions are for recurring events Subscriptions are for monetization. Look at the speeches to investors of Marry Barra (GM CEO) and other in the industry that is turning cars into cellphones on wheels for hints.  Gyms have discovered it

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread Jay Hennigan via mailop
On 8/24/23 05:12, Chris Adams via mailop wrote: What do you do when legitimate mail (lately, DoorDash order info and Delta Airlines tickets) is sent to the wrong address? These types of messages rarely have an unsubscribe method. I get a ton of crap to a Gmail address that I really only use

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread postfix--- via mailop
On 2023-08-25 04:43, Carsten Schiefner via mailop wrote: the EU's GDPR wrt. Information Security and PII Protection luckily hands a quite sharp sword to consumers: the fines for offenders are, well..., "fine". If the real recipient of RBC's communication you are getting instead of her or

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread Chris Adams via mailop
Once upon a time, Jaroslaw Rafa said: > Dnia 25.08.2023 o godz. 09:48:35 Chris Adams via mailop pisze: > > > > So even for transactional messages, there's usually an account making > > the purchase, or something is being delivered to an address, or the > > like. So a "this is not me" link

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread Jaroslaw Rafa via mailop
Dnia 25.08.2023 o godz. 09:48:35 Chris Adams via mailop pisze: > > So even for transactional messages, there's usually an account making > the purchase, or something is being delivered to an address, or the > like. So a "this is not me" link should be able to note that (a) don't > send more mail

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread Chris Adams via mailop
Once upon a time, Brotman, Alex said: > Are you suggesting that an unsub results in a suppression? That hardly seems > ideal. That seems to suggest I sign up for a brand's email list. Order some > stuff, get receipt. Later unsub. Later buy again, but get no receipt? > (Presuming it comes

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread Mike Hillyer via mailop
Not a suppression, just an unexpected behavior if an unsub means all transactional, and I'm not talking about unsub from a list, I was specifically addressing unsub links in transactional mail and the potential unintended impact. Mike From: Brotman, Alex Sent: Friday, August 25, 2023 6:50 AM

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread Carsten Schiefner via mailop
Hi David, On 25.08.2023 13:54, David Conrad wrote: Even if the RBC customer were in the EU, I think the challenge would be that he (safe guess given the email address chosen) wouldn’t know and/or be bothered to file a complaint. Whoever he is, he provided an email address years ago and

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread David Conrad via mailop
Carsten, Even if the RBC customer were in the EU, I think the challenge would be that he (safe guess given the email address chosen) wouldn’t know and/or be bothered to file a complaint. Whoever he is, he provided an email address years ago and hasn’t noticed he’s never received anything at

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread Brotman, Alex via mailop
Are you suggesting that an unsub results in a suppression? That hardly seems ideal. That seems to suggest I sign up for a brand's email list. Order some stuff, get receipt. Later unsub. Later buy again, but get no receipt? (Presuming it comes from the same ESP) -- Alex Brotman Sr.

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread Carsten Schiefner via mailop
David & all - the EU's GDPR wrt. Information Security and PII Protection luckily hands a quite sharp sword to consumers: the fines for offenders are, well..., "fine". If the real recipient of RBC's communication you are getting instead of her or him would be domiciled in EU territories (->

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-25 Thread Sean Kamath via mailop
> On Aug 24, 2023, at 05:12, Chris Adams via mailop wrote: > > What do you do when legitimate mail is sent to the wrong address? Various things: * If it’s a valid reply-to, I reply and say “wrong person”. * I try and find a way to contact the intended recipient. * I try and contact the source

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Michael Rathbun via mailop
On Thu, 24 Aug 2023 11:30:19 -0600, Anne Mitchell via mailop wrote: >Well, and also *confirming* the email address to start with. Let's think about Heather, a mother of three in eastern Kansas, who signed up a while ago for real estate topics, presumably at a co-reg site of some sort. Cometh

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread David Conrad via mailop
If the address isn’t a “no-reply@“, I generally do the same, but more and more I’m getting “this message is sent from an unmonitored email address, please do not reply”. The worst so far is Royal Bank of Canada. One of their customers used my gmail address and I’ve been getting all sorts of

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Hal Murray via mailop
> To receive first an email requesting you to confirm your address, only to > next receive another email from them with the actual information? That seems > over-engineered... How often is it only one message? I typically get 3, often 4 sometimes even 5: we got your order we shipped it it

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Jarland Donnell via mailop
I usually reply and ask them to cancel the order/reservation. Maybe next time the person won't be so careless writing down their email. On 2023-08-24 07:12, Chris Adams via mailop wrote: What do you do when legitimate mail (lately, DoorDash order info and Delta Airlines tickets) is sent to

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread postfix--- via mailop
On 2023-08-24 09:40, Mike Hillyer via mailop wrote: Because 99.9% of the time it is solicited really? think again, and also the definition of transactional email.  Here is an example from OpenTable whatever that belongs to the Booking.com horror show. some restaurant now *require* (as in:

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Woods via mailop
On Thu, 24 Aug 2023 at 18:43, Michael Grant via mailop wrote: > > (You could also try to reset the password, often sent to the registered > > email address.) > > I have this issue with my gmail account. I get literally a TON of > crap for other people who think they have my gmail account. >

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Michael Grant via mailop
> (You could also try to reset the password, often sent to the registered > email address.) I have this issue with my gmail account. I get literally a TON of crap for other people who think they have my gmail account. Unfortunately putting the mail in spam and telling gmail to block it but it

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Anne Mitchell via mailop
> On Aug 24, 2023, at 6:12 AM, Chris Adams via mailop wrote: > > What do you do when legitimate mail (lately, DoorDash order info and > Delta Airlines tickets) is sent to the wrong address? These types of > messages rarely have an unsubscribe method. I get a ton of crap to a > Gmail address

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Jay R. Ashworth via mailop
Oh dear ghod yes. I want to line everyone who's ever recommended noreply@ up against the wall and [ At this point in the broadcast, Jay thought better of saying what he wanted to do in a posting to a public mailing list, but trust me, it was going to be very satisfying to hear about, for

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Jaroslaw Rafa via mailop
Dnia 24.08.2023 o godz. 07:12:52 Chris Adams via mailop pisze: > What do you do when legitimate mail (lately, DoorDash order info and > Delta Airlines tickets) is sent to the wrong address? These types of > messages rarely have an unsubscribe method. I get a ton of crap to a > Gmail address that

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread John Levine via mailop
It appears that Chris Adams via mailop said: >What do you do when legitimate mail (lately, DoorDash order info and >Delta Airlines tickets) is sent to the wrong address? My Gmail account gets a lot of mail for people who imagine that my account is their account. They have names similar to mine

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Mike Hillyer via mailop
Because 99.9% of the time it is solicited, outside of the scenario you are dealing with, someone engaged in an action with the vendor systems which is triggering a notification to the user of the status of their action, and on top of that a remote MTA is accepting that message as going to a

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Adams via mailop
Once upon a time, Paul Menzel said: > I guess it’s ignorance, and that nobody complains to them. Depending > on your jurisdiction you can report this case to the “data privacy > office”, and you can contact the data protection officer of the > offending company. I hadn't thought about trying

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Adams via mailop
Once upon a time, Mike Hillyer said: > You get a doordash status message, you decide you don't need them, you > unsubscribe. A couple of months later you need to reset your password and now > you never get the reset link because you unsubscribed from transactional > messages? Sure, we can get

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Mike Hillyer via mailop
One more note: in my opinion transactional messages should never come from a noreply@ but instead should route to customer support, so that cases of mistaken identity can be resolved by replying and letting them you that the messages are not reaching their intended recipient. -Original

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Paul Menzel via mailop
Dear Chris, Am 24.08.23 um 14:12 schrieb Chris Adams via mailop: What do you do when legitimate mail (lately, DoorDash order info and Delta Airlines tickets) is sent to the wrong address? These types of messages rarely have an unsubscribe method. I get a ton of crap to a Gmail address that I

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Mike Hillyer via mailop
Adding an unsub link for truly transactional mail can result is missed messages later on, which is why there's usually not an unsub link. You get a doordash status message, you decide you don't need them, you unsubscribe. A couple of months later you need to reset your password and now you

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Adams via mailop
Once upon a time, Christine Borgia said: > Because it's not a subscription. The person is entering the email address > where they want their order info to go, and they are entering your email. > The onus is on that person and not the vendor. That's a very vendor-centric look at it. When I get

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Christine Borgia via mailop
> Account creations from airlines should already have a COI to begin with when siging up for an account. If there is an account creation involved, I agree with you. Same with auto-subscribing for marketing. I'm speaking only with regards to transactional messages being sent when someone enters

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Raymond Dijkxhoorn via mailop
Hello Christine, Because it's not a subscription. The person is entering the email address where they want their order info to go, and they are entering your email. The onus is on that person and not the vendor Not sure if i agree with that statement. In the majority of cases they auto add

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Christine Borgia via mailop
Because it's not a subscription. The person is entering the email address where they want their order info to go, and they are entering your email. The onus is on that person and not the vendor. On Thu, Aug 24, 2023 at 8:16 AM Chris Adams via mailop wrote: > What do you do when legitimate mail

[mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Adams via mailop
What do you do when legitimate mail (lately, DoorDash order info and Delta Airlines tickets) is sent to the wrong address? These types of messages rarely have an unsubscribe method. I get a ton of crap to a Gmail address that I really only use for Google-related stuff (not as a general email