From: Petersen, Sue
Sent: Wednesday, April 20, 2005
9:51 AM
To: Erickson,
Bryninn
Cc: Cainkar, Paul
Subject:
Bryninn,
Have you had a chance to take a look at
andlab12 computer. I am still getting alerts for 3 viruses on this computer.
Thanks.
Sue
Petersen
Hi
I am
facing problem in creating customer groups. OTRS gives me a
Warning: Sorry, feature not activ!
Comment: CustomerGroupSupport needs to be
activ in Kernel/Config.pm, read more about this feature in the documentation.
Take care!
Can
anyone help me in activating this feat
Hi,
I am trying to set DirectoryIndex to index.pl so that index.pl will load
as the default document under the otrs directory. Does anyone have a
clue how to do this? I can't seem to find my way around the apache
configuration to get it to work. I am trying to set directoryIndex as
follows but
Good morning,
Manish Sharma wrote:
[...]
> I am facing problem in creating customer groups. OTRS gives me a
> Warning: Sorry, feature not activ!
> *Comment:* CustomerGroupSupport needs to be activ in Kernel/Config.pm,
> read more about this feature in the documentation. Take care!
[...]
Like the
I have avtivated CustomerGroupSupport, and
I still can not receive emails into the otrs.
Please advice
Thanks
Mamakwa
From: Mamakwa M.
Sefiri
Sent: 25 April 2006 03:13 PM
To: User questions and discussions
about OTRS.org
Subject: emails
Good day
Please can s
I have run the PostmasterPOP3.pl using cat
../doc/test-email-1.box|./PostMasterPOP3 and I get the following error
Error: Config.pm no value for ‘Database::Type
in Config.pm found
Error: Config.pm no value for
'Database::Type in Config.pm found
Error: Config.pm no value for 'Database::
Good morning,
Since moving otrs to a different server I seem to be having this problem with
reports and date periods
No matter what I have selected, from the calendar it is always using the begin
date.
Any suggestions on what is going on? I included an export of the report.
Ticket_Activity
I found a directory called "otrs/var/log" with various ".log" files but nothing
after October 2008 and mostly composed of files with names starting with
"LoopProtection" followed by the date and endiong with ".log" and consisting of
what seem like the usernames of the people logging on to the sy
Hi all.
I have a problem. When someone inserts a note, the owner doesnt change. I cant
find an option that changes the owner when writing a note, any suggestions will
be welcome.
Thanx
_
Planea tu salid
We have
recently installed otrs. We are having difficulty in tracing the closed
tickets. Please help me
Warm
regards,
Manish
Sharma
Programme
Manager
PTU's
Gian Jyoti School
of
TQM
& Entrepreneurship
Mobile: +91 98554 06222
Telephone:
0172 223 6187, 0172 5541187
Please someone advise, is it possible to
sort the emails on the otrs by date received
th
From: Mamakwa M. Sefiri
Sent: 03 May 2006 03:32 PM
To: 'User
questions and discussions about OTRS.org'
Subject: srting emails
Please I need help sorting tickets on the otrs accor
about OTRS.org
Subject: RE: [otrs] FW: TicketID
You need to supply more information before
people can help. What version, what platform? Have you looked at
the logs and if so what messages are there?
___
OTRS mailing list: otrs - Webpage
Mamakwa M. Sefiri
Sent: Friday, August 11, 2006 7:56
AM
To: User
questions and discussions about OTRS.org
Subject: FW: [otrs] FW: TicketID
I am using OTRS 2.0.4 on SUSE linux 10.0.
When I try to log call using the otrs I get an error message the says Need
ticketed. Please see window below
:[EMAIL PROTECTED]
Sent: 11 August 2006 02:09 PM
To: User
questions and discussions about OTRS.org
Subject: RE: [otrs] FW: TicketID
And what do you see in OTRS log? I
don’t know where/how you are logging – perhaps /var/log/messages?
You might want to check your /var partition to see if it is
AM
To: User
questions and discussions about OTRS.org
Subject: RE: [otrs] FW: TicketID
The new ticket window is find I only get
the error when I press the submit option, and I login with the username and password
from the Active directory, and how do I clean /var/log/messages? Do I just
discussions about OTRS.org
Subject: RE: [otrs] FW: TicketID
I wouldn’t just delete the messages
file, you’ll need to look at it in order to determine why you are having this
problem (cat ,more or tail /var/log/messages).
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Anyone else? happnes after attaching and spell checking.
From: Dave Wojciechowski
Sent: Saturday, December 09, 2006 4:00 PM
To: 'User questions and discussions about OTRS.org'
Subject: Blocky Text
Is anyone else having a problem w/ blocky text on notes and phon
Hi,
> I have a problem. When someone inserts a note, the owner doesnt
> change. I cant find an option that changes the owner when writing a
> note, any suggestions will be welcome.
IIRC this is the default behaviour. You have to manually change the owner if
you want to.
This makes sense as anoth
Hi Alan,
I think that it works as aspected. Note can be added by anyone (there is
either a dedicated permission per user on a queue). To change ownership you
should use http://xxx/otrs/index.pl?Action=*AgentTicketOwner*&TicketID=2974
( a link in detail view of a ticket named "owner" [en/us])
HTH
@otrs.org
Subject: Re: [otrs] FW: Change owner
Hi Alan,
I think that it works as aspected. Note can be added by anyone (there is either
a dedicated permission per user on a queue). To change ownership you should use
http://xxx/otrs/index.pl?Action=AgentTicketOwner&TicketID=2974 ( a link in
de
tes the note automatically become the owner of the ticket.
> I coudnt understand where to change this.
>
> Thanx!!!
> --
> From: marco.vann...@gmail.com
> Date: Wed, 19 Aug 2009 17:47:09 +0200
> To: otrs@otrs.org
> Subject: Re:
This sounds like a good idea... The choice to have the app remember who the
customer with a neat little 'Remember Me' checkbox at the customer login
screen.
Any thoughts?
*
Jake Covert
Infrastructure Analyst
Electronic Data Systems
PSIC Support Group
(586) 986-969
We have recently installed otrs. We are having difficulty in
tracing the closed tickets. Please help me
When a ticket is closed, it is not easily visible in the 'front
view' (as it should be, btw).
You can browse your 'archives' using the Search function.
Besides that I would really like an
Pim: Have you considered altering the .dtl file for
"AgentTicketSearch.dtl" to the output you desire, then doing a search
and bookmarking the search?
For example, I have a saved search for "ME or No One" that does a search
for all tickets either owned by me (and open) or not owned yet. The
Hi Pim,
Pim Rupert (Lemonbit) wrote:
>> We have recently installed otrs. We are having difficulty in tracing
>> the closed tickets. Please help me
> When a ticket is closed, it is not easily visible in the 'front view'
> (as it should be, btw).
>
> You can browse your 'archives' using the Searc
Hi,
how can automatic insert the ticket (with a
script???) send from a mail to a [EMAIL PROTECTED]
into a list of my otrs ticket?
Thank
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail
, 2006 1:37
PM
Subject: Re: [otrs] Fw: ticket from
mail
please dont write too much to
describe your questions. we all love
good riddles. couldnt you describe it
with, hmmm, lets say six words? Li [EMAIL PROTECTED] schrieb am
11.05.2006 13:09:17:> Hi, >
> how can
Brett Gruchow
Infrastructure
Systems Engineer
[EMAIL PROTECTED]
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
MyWeather, LLC, 401 Charmany
Drive, Suite 200, Madison, WI 53719
www.myweather.net
Okay, I found the OTRS config file. I didn't see that line so I added
it... still didn't help. Any other suggestions?
Thanks,
Joe
-Original Message-
From: Joe Fusco
Sent: Wednesday, July 05, 2006 2:08 PM
To: 'otrs@otrs.org'
Subject: RE: OTRS Killed Apache
Tom,
Thanks for the reply.
Do we have the below provision in OTRS?
MurliManohar
TenthPlanet
_
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
murli
Sent: Friday, September 04, 2009 11:02 AM
To: otrs@otrs.org
Subject: [otrs] reg: importing incidents:
Hi all,
I have an incident lo
Further to yesterdays email about it wanting to down load the .pl files, every
morning I have to run these commands...
/opt/otrs/bin/SetPermissions.pl --otrs-user=otrs --web-user=www-data /opt/otrs
chmod 777 /opt/otrs/var/tmp/ -R
chmod 777 /opt/otrs/var/article/ -R
service apache2 restart
Any id
Hello,
I'm configuring the OTRS but I have following issue:
1.Automatic ticket should be created in the raw queue when new mail is send
to the OTRS admin.
2.Automatic Email response should be sent who send the email.
Kindly help me
Regards
Nikhil Joshi
Webdynpro Consulta
Hello
I have a problem with viewing all tickets on customer site.
My customer would like to see all tickets wihich are comming from his
company.
So I created one group "test" and added rights rw/ro to all clients from
this company, including boss.
This company have tree deferent queues, a
Hello,
It would be a very nice feature to be able to configure the preference of
sending the (auto)reply, notification, including signatures and salutations, to
a customer, based on their preferred language. Maybe already an existing
feature request?
Now I think the only alternative is using d
Hello
I am having a problem with email
notifications.
I have configured a queue and assigned a group to
it
the groups contains 6 people and all have
read/write access to the group
the problem is when the queue pops down a new
emailed ticket, OTRS only issues a new ticket notification
Otrs help:
I've installed OTRS on a Fedora Core 2 machine.
All seemed to go well, until I tried to login to OTRS.
Would somebody please help
I get the following error:
[ OTRS ] Thu Feb 10 12:13:52 2005
Error: Access denied for user 'otrs'@'engFS' (using password: YES)
Comment:
From: Harishkumar
[mailto:[EMAIL PROTECTED]
Sent: Saturday, April 29, 2006
6:34 PM
To: '[EMAIL PROTECTED]';
'dev@otrs.org'
Cc: '[EMAIL PROTECTED]'
Subject: OTRS problem in
customer.pl
Dear Sir / Madam
Request you you to please suggest on the following problem
in the
From: Harishkumar
[mailto:[EMAIL PROTECTED]]
Sent: Saturday, April 29, 2006
6:55 PM
To: 'otrs@otrs.org'
Subject: FW: OTRS problem in
customer.pl
From: Harishkumar
[mailto:[EMAIL PROTECTED]]
Sent: Saturday, April 29, 2006
6:34 PM
To: '[EMAIL PROTECTED]';
'
I have managed to put in the relevant queues
in the New Tickect window and I tried to put the third queue but it did not
allow me to, this is what I have put in
$Self-> {'CustomerPanelOwnSelection'}
= {
'Second Queue' => ‘Helpdesk’
'First Queue' => ‘Business Supp
please dont write too much to describe
your questions.
we all love good riddles.
couldnt you describe it with, hmmm,
lets say six words?
Li
[EMAIL PROTECTED] schrieb am 11.05.2006 13:09:17:
> Hi,
>
> how can automatic insert the ticket (with a script???)
send from a mail to a
> [EMAIL PROTE
Sent: 11 May 2006 13:09
To: otrs@otrs.org
Subject: [otrs] Fw: ticket from
mail
Hi,
how can automatic insert the ticket (with a script???) send
from a mail to a [EMAIL PROTECTED] into a list
of my otrs ticket?
Thank
2:47
To: otrs@otrs.org
Subject: [otrs] Fw: ticket from
mail
Sorry,
I want that the mail sended from a customer to [EMAIL PROTECTED] they come
inserted automatically in the queue of otrs.
How can i do?
- Original Message -
From: [EMAIL PROTECTED]
Hi,
I
find my OTRS is not accepting incoming mails by itself. I have download all my
incoming mails manually using “postmasterpop3.pl -f -d 2”
And
each time I run this module I get this error message
Can't
open file: 'process_id.MYI'. (errno: 145), SQL: 'SELECT process_
nam
Title: Re: [otrs] FW: Trouble with Windows
For starters, go to your config.pm and change the part that says “/var/log/” To the directory you want to log to using windows drive letters etc.. c:\otrs\var\log
Have you at least tried that?
On 6/14/06 1:08 PM, "Brett Gruchow" <[EM
Title: Re: [otrs] FW: Trouble with Windows
Okay got passed that problem, and now I
have
Create Database (2/4)
Creating database 'otrs':
done.
Creating tables 'otrs-schema.mysql.sql&
Title: Re: [otrs] FW: Trouble with Windows
Default storage engine should be MYISAM and not INNODB. Can you check your cnf file and make sure that its not defaulting to INNODB?
On 6/14/06 2:23 PM, "Brett Gruchow" <[EMAIL PROTECTED]> wrote:
Okay got passed that problem
Title: Re: [otrs] FW: Trouble with Windows
I am not seeing anything about either
MYISAM or INNODB in either config.pm or defaults.pm
Brett Gruchow
Infrastructure
Systems Engineer
[EMAIL PROTECTED]
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441
Title: Re: [otrs] FW: Trouble with Windows
This is in your MYSQL configuration.. A file called my.cnf should have those defaults..
On 6/14/06 4:36 PM, "Brett Gruchow" <[EMAIL PROTECTED]> wrote:
I am not seeing anything about either MYISAM or INNODB in either config.p
Title: Re: [otrs] FW: Trouble with Windows
YOU ARE GREAT. First time it has worked
ever in 4 tries. Thank you very much
Brett Gruchow
Infrastructure
Systems Engineer
[EMAIL PROTECTED]
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
Title: Re: [otrs] FW: Trouble with Windows
Okay now when I try and log in, after
click the login button, it is asking me to download the index.pl file. I still
know something I am doing is wrong.
Brett Gruchow
Infrastructure
Systems Engineer
[EMAIL PROTECTED]
Office
Title: Re: [otrs] FW: Trouble with Windows
:) now apache has problem -
Make sure and check the documentation but assuming you have mod_cgi/mod_perl installed just make sure that apache config file (httpd.conf) has
AddHandler cgi-script cgi
As well as -
DirectoryIndex to include index.cgi
Title: Re: [otrs] FW: Trouble with Windows
The funny thing is that I set OTRS up as its
own domain, so we log in by going otrs.DOMAN.com and the index.pl comes up just
fine. It is only when I click login that it has problems.
Brett Gruchow
Infrastructure
Systems
Title: Re: [otrs] FW: Trouble with Windows
Ouch :(
Im running on MAC OSX so I cant be too much help without trying a windows install myself ;)
On 6/14/06 5:28 PM, "Brett Gruchow" <[EMAIL PROTECTED]> wrote:
The funny thing is that I set OTRS up as its own domain, so we
Title: Re: [otrs] FW: Trouble with Windows
Actually it looks like it was the script
alias setting. I changed it to my FQDN and then got this error
CGI
Error
The specified CGI application misbehaved by not returning a complete
set of HTTP headers.
I checked the log in the log DIR
Can't say for sure but there is a cvs import script. What it's exact use is I
don't know, but you may want to look.
LQ
murli wrote:
Do we have the below provision in OTRS?
MurliManohar
TenthPlanet
From:
otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of murl
Check the permissions of the directories or the parent directories.
There might be a sticky bit set that sets the owner of any file
created within those directories to be the same as the parent.
The permissions might look something like this;
drwx-t
The t at the end is the sticky bit. The us
Probably becouse you should have to use some other switch (at least
otrs-group and web-group)?
bin/SetPermissions.pl <1.10> - set OTRS file permissions
Copyright (C) 2001-2009 OTRS AG, http://otrs.org/
Usage: SetPermissions.pl
[--otrs-user=]
[--web-user=]
[--otrs-group=]
[--web-grou
Hello,
I just installed the FAQ module. When I use the Agent Interface everything is
in the english language, but when I use the Public interface the categories and
RSS are in portuguese. How can I change the public interface to the english
language? I have already been looking in the System
Sorry, just bumping this... really need the help!
Hiya,
Sorry I'm doing this on an XP box just to test the upgrade process... prod
box is on Windows Server 2003.
I am using MySQL Query Browser to run these scripts, I log into it using
root, and then I can browse to the actual SQL script t
I have seen how to disable the sending of notifications under Admin >> Misc >>
Sysconfig.
I would like to be able to create OTRS accounts without having to provide an
email address.
Is this possible?
Please explain how, or why not.
Thank You.
--
Have you read through... http://doc.otrs.org/3.0/en/html/adminarea.html ?
You need to configure OTRS to pull from a mail account or pipe mail into
OTRS, then setup an Email Address within OTRS, setup a filter to direct the
incoming email to the "raw" queue and assign auto responses to the "raw"
qu
Nifty hack to enable lots of goodness – any reason why this shouldn’t be the
default setting? It does no harm and a LOT of good.
Feed: OTRS Community Blog
Posted on: Monday, October 01, 2012 8:47 PM
Author: Jens
Subject: Tweaking the Richtext Editor
[nifty hack snipped]
I just want to add a information,
We can see in the log that otrs is sending the mail, but the customer did'nt
get it :s
"Sent customer 'OwnerUpdate' notification to 'k...@gmail.com'.
Tue Jan 13 09:15:43 2009
notice
OT
...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Malgorzata Rembas
Sent: Tuesday, 10 February 2009 9:56 a.m.
To: otrs@otrs.org
Subject: [otrs] FW: Viewing ticket in CompanyTickets
Hello
I have a problem with viewing all tickets on customer site.
My customer would like to see all
Anyone have any thoughts on how to get procmail to run in stand-alone mode
w/ a cron maybe?
Cheers,
*
Jake Covert
Infrastructure Analyst
Electronic Data Systems
PSIC Support Group
(586) 986-9698 Work
(586) 518-3859 Pager
http://www.eds.com
***
also i get this error when i try to add user from the customer management section:
Traceback: ERROR: OTRS-CGI-23 Perl: 5.8.0 OS: linux Time: Fri Aug 20 19:44:47 2004
Message: Not supported for this module!
Traceback (19183):
Module: Kernel::System::CustomerUser::LDAP::CustomerUserAdd (v1.15) L
Can't open file: 'process_id.MYI'. (errno: 145), SQL: 'SELECT process_
name, process_id, process_host, process_create FROM process_id WHERE
process_name = 'PostMasterPOP3''
That's a MySQL problem, looks like the table "process_id" is damaged.
Try to repair with "REPAIR TABLE process_id" at
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You ca
--- Begin Message ---
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For further assistance, please send mail to
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--- Begin Message ---
This is the Postfix program at host lusen.otrs.org.
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For further assistance, please send mail to
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This is the Postfix program at host lusen.otrs.org.
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