Re: [RE-wrenches] Optics Off Line???

Nope, but I can't get in either. On June 3, 2024 6:42:25 AM John Blittersdorf via RE-wrenches wrote: Seems Optics is off line again.  Anyone have news? John Blittersdorf NABCEP Certified Solar PV Installation Professional™  CV Wind Service (and solar) 200 West Road N Chittenden, VT 05763 802

[RE-wrenches] Optics Off Line???

Seems Optics is off line again. Anyone have news? John Blittersdorf NABCEP Certified Solar PV Installation Professional™ CV Wind Service (and solar) 200 West Road N Chittenden, VT 05763 802-770-8625 www.offgridvermont.com ___ List sponsored by Red

Re: [RE-wrenches] Optics

From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Lou Russo via RE-wrenches Sent: Saturday, May 18, 2024 11:50 AM To: RE-wrenches Cc: Lou Russo Subject: Re: [RE-wrenches] Optics All my sites are currently down. Not related but I tried to call tech support yesterday d

Re: [RE-wrenches] Optics

805-438-5600 www.millersolar.com CA Lic. 773985     From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Lou Russo via RE-wrenchesSent: Saturday, May 18, 2024 11:50 AMTo: RE-wrenchesCc: Lou RussoSubject: Re: [RE-wrenches] Optics   All my sites are currently down.

Re: [RE-wrenches] Optics

oun...@lists.re-wrenches.org] On Behalf Of Lou Russo via RE-wrenches Sent: Saturday, May 18, 2024 11:50 AM To: RE-wrenches Cc: Lou Russo Subject: Re: [RE-wrenches] Optics All my sites are currently down. Not related but I tried to call tech support yesterday during business hours and got messa

Re: [RE-wrenches] Optics

am Miller Solar17395 Oak Road, Atascadero, CA 93422805-438-5600www.millersolar.comCA Lic. 773985  From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Lou Russo via RE-wrenchesSent: Saturday, May 18, 2024 11:50 AMTo: RE-wrenchesCc: Lou RussoSubject: Re: [RE-wrenches] Opt

Re: [RE-wrenches] Optics

I doubt the data lost will back-fill. I sell Outback based in >>> great part on the Optics interface. For this system to be down for days at >>> a time is not a good sign at all. >>> >>> >>> >>> I will be lighting up the phone lines on Monday to f

Re: [RE-wrenches] Optics

gt; I will be lighting up the phone lines on Monday to find out what happened >> and to emphasize this cannot become a pattern. >> >> >> >> William >> >> >> >> Miller Solar >> >> 17395 Oak Road, Atascadero, CA 93422 >> >>

Re: [RE-wrenches] Optics

Easier to read but still not a good sign! When I worked at HP in the 80's they struggled with keeping old equipment alive. It was terribly expensive and they just stopped after 5 years and let the secondary market do repairs. Even that was expensive and finally just stopped keeping any inven

Re: [RE-wrenches] Optics

day, May 18, 2024 11:50 AM To: RE-wrenches Cc: Lou Russo Subject: Re: [RE-wrenches] Optics All my sites are currently down. Not related but I tried to call tech support yesterday during business hours and got message saying thank you for calling Outback Sales leave a message. I do hope they a

Re: [RE-wrenches] Optics

s cannot become a pattern. > > > > William > > > > Miller Solar > > 17395 Oak Road, Atascadero, CA 93422 > > 805-438-5600 > > www.millersolar.com > > CA Lic. 773985 > > > > > > *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org

Re: [RE-wrenches] Optics

, Atascadero, CA 93422805-438-5600www.millersolar.comCA Lic. 773985  From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Lou Russo via RE-wrenchesSent: Saturday, May 18, 2024 11:50 AMTo: RE-wrenchesCc: Lou RussoSubject: Re: [RE-wrenches] Optics All my sites are currently

Re: [RE-wrenches] Optics

93422 805-438-5600 www.millersolar.com CA Lic. 773985 *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *Lou Russo via RE-wrenches *Sent:* Saturday, May 18, 2024 11:50 AM *To:* RE-wrenches *Cc:* Lou Russo *Subject:* Re: [RE-wrenches] Optics All my sites

Re: [RE-wrenches] Optics

The rumor I've heard is EG4 purchased them. Kirk Bailey www.abundantsolar.com On Saturday, May 18, 2024, Lou Russo via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: > All my sites are currently down. > > Not related but I tried to call tech support yesterday during business > hours an

Re: [RE-wrenches] Optics

All my sites are currently down. Not related but I tried to call tech support yesterday during business hours and got message saying thank you for calling Outback Sales leave a message. I do hope they are just in transition but I got a bad feeling about this. I hope I am wrong. Has anyone heard

Re: [RE-wrenches] Optics

Mine all went down yesterday at noon MDT. I wonder if this has to do with the sale of Outback? Dan Fink Owner, Buckville Energy Consulting LLC IREC Certified Instructor for PV and Small Wind Installation NABCEP Certified PV System Inspector NABCEP PV Associate d anbo...@gmail.com 970-672-4342

Re: [RE-wrenches] Optics

Mine is down too as well as through the back door: [ https://23.99.68.42/Home/#/system/dashboard ]( https://23.99.68.42/Home/#/system/dashboard ) Todd On Saturday, May 18, 2024 9:23am, "John Blittersdorf via RE-wrenches" said: Mine are down also since 2pm EDT yesterday John Blittersd

Re: [RE-wrenches] Optics

Mine are down also since 2pm EDT yesterday John Blittersdorf. On Sat, May 18, 2024 at 12:17 PM William Miller via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: > Friends: > > 100% of our Optics sites are down since 11 AM yesterday. Is it just us? > > William Miller > Miller Solar.com >

Re: [RE-wrenches] Optics

Nope Sent from my iPhone On May 18, 2024, at 12:17 PM, William Miller via RE-wrenches wrote:  Friends: 100% of our Optics sites are down since 11 AM yesterday. Is it just us? William Miller Miller Solar.com 805-438-5600 www.millersolar.com ___

[RE-wrenches] Optics

Friends: 100% of our Optics sites are down since 11 AM yesterday. Is it just us? William Miller Miller Solar.com 805-438-5600 www.millersolar.com ___ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address

Re: [RE-wrenches] Optics will not accept remote programming

:* RE-wrenches on behalf > of William Miller via RE-wrenches > *Sent:* Friday, April 22, 2022 2:13 PM > *To:* RE-wrenches > *Cc:* William Miller > *Subject:* [RE-wrenches] Optics will not accept remote programming > > > Friends: > > > > I installed a Radian AC c

Re: [RE-wrenches] Optics will not accept remote programming

ield Solar maxfieldso...@hotmail.com<mailto:maxfieldso...@hotmail.com> (801) 631-5584 (Cell) From: RE-wrenches on behalf of William Miller via RE-wrenches Sent: Friday, April 22, 2022 2:13 PM To: RE-wrenches Cc: William Miller Subject: [RE-wrenches] Optics

Re: [RE-wrenches] Optics will not accept remote programming

I have only seen this if you have spotty signal strength to the inverter, are you hard lined out or a bridge Jerry On Fri, Apr 22, 2022, 10:31 AM William Miller via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: > Friends: > > > > I installed a Radian AC coupled system a few months ago.

Re: [RE-wrenches] Optics will not accept remote programming

I think if the MATE3S is left in the settings screen, OpticsRE can’t edit remotely. Exit the Settings section on the MATE3 (entered with the LOCK button) and you should be able to use OpticsRE to make changes. Since you might be rolling a truck, bring the latest MATE3S firmware with you, espec

[RE-wrenches] Optics will not accept remote programming

Friends: I installed a Radian AC coupled system a few months ago. We are trying to dial it in to work with a Blue Planet battery system. I cannot make any adjustments remotely through Optics. Once in a while if I reset the gateway I can change one setting, but rarely does it succeed. The li

[RE-wrenches] Optics Event History changed

Friends: For those of you using Optics, the Event History page has changed. There is a filter drop-down that you need to use to see things like AGS activation. I did not notice this at first and it caused me some brief confusion and wasted time. Hopefully this heads-up will save you from the

Re: [RE-wrenches] Optics RE

RE Viasat -- there are only 2 residential (ie somewhat affordable) satellite internet options out there currentlyHughesnet and Viasat/Exede/WildBlue. My experience has been that the more expensive "small business" type plans from them are only slightly more reliable than the cheapest plans. Ru

Re: [RE-wrenches] Optics RE

A company called ViaSat. Northern NH site. Customer tells me it goes down a lot with normal internet use anyway. Kirk Herander / kirkh@vermont.solar [mailto:kirkh@vermont.solar] Owner|Principal, VT Solar, LLC Celebrating our 29th Anniversary 1991-2020 www.vermont.solar [https://nam02.safelinks.

Re: [RE-wrenches] Optics RE

Kirk, was that Hughes net that wouldn't recognize the mate? Howie Howie Michaelson Sun Catcher NABCEP Certified Solar PV Installer™ Solar Electric & Heat Pumps Systems Sales & Service 802-272-0004 On Wed, Oct 14, 2020, 12:23 PM Kirk Herander, VSE wrote: > I have a site with satellite internet. i

Re: [RE-wrenches] Optics RE

I have a site with satellite internet. it's router would not recognize the Mate 3s or an eguage monitor. I used a Verizon data sim card / jetpack with a repeater to create a Lan connection and all is fine for 9 months now. Kirk Herander / kirkh@vermont.solar [mailto:kirkh@vermont.solar] Owner|P

Re: [RE-wrenches] Optics RE

Dan & Howie, As Dan said, there was quite a long period getting out the kinks out of Optics but now I'm not having any problems. I'm monitoring 19 systems for my customers and most problems recently have been getting a good internet connection. I finally got one on Huges Net working and all p

Re: [RE-wrenches] Optics RE

www.millersolar.com CA Lic. 773985 *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *Howie Michaelson *Sent:* Monday, October 12, 2020 4:05 PM *To:* RE-wrenches *Subject:* [RE-wrenches] Optics RE Hey FOlks, While Outback had been my goto offgrid system, over

Re: [RE-wrenches] Optics RE

Mac; Interesting to hear that you've had success via satellite internet. Which flavor was it, Hughes, Excede or both? It was 3-4 years ago that I tried and failed with it at 2 different sites (one was my own residence).there have been a few firmware updates since then, so I might just give it

Re: [RE-wrenches] Optics RE

Hi Howie and Wrenches, We have quite a few OpticsRE sites functioning fine on satellite internet so I don't think that there is any defined limitation there. I like to use a Hub 10.3 with systems that you intend to have on Optics. Optics not perfect but its better than other off-grid monitoring a

Re: [RE-wrenches] Optics RE

Thanks guys. I really appreciate the info. That does a lot to clear up my misgivings with attempting this! My only hesitancy at this point is switching to the Mate3. When it first came out, I put it into an off grid upgrade, but ended up hating it - I found it more complicated and less intuitive t

Re: [RE-wrenches] Optics RE

Howie; I'm pretty satisfied with the current condition of the OpticsRE world. Most of the past problems have been ironed out, and I've had good email tech support from Outback (!). You'll need a Mate 3S, an Outback Hub, and a Flexnet DC with shunts for each channel you want to measure. If all your

Re: [RE-wrenches] Optics RE

Wrenches You will need the mate celular or some hard line comm. Make sure you have all current firmware in all the devices. Once you set up the mate at the home screen push the port button and get the Mac address, next set up your site on opticsRE and your done, keep all on one log in site and easy

[RE-wrenches] Optics RE

Hey FOlks, While Outback had been my goto offgrid system, over the last many years I have gravitated to the Conext and Sol-Ark systems. However, I have many legacy Outback VFX systems out there and some could really use remote communication. Unfortunately, I have stayed far away from Optics RE, a

Re: [RE-wrenches] Optics systems ghost reprogramming

enches Subject: Re: [RE-wrenches] Optics systems ghost reprogramming Jay, My guess would be that the profile and site previously set up would have to be deleted and set up again. Without your customers info, you would not be able to delete it yourself. Outback tech support has access to a

Re: [RE-wrenches] Optics systems ghost reprogramming

Jay, My guess would be that the profile and site previously set up would have to be deleted and set up again. Without your customers info, you would not be able to delete it yourself. Outback tech support has access to all the profiles and sites and would be able to find the site with some in

Re: [RE-wrenches] Optics systems ghost reprogramming

Hi john, To Chris’s question. What if (all to common) the customer doesn’t have any of that data? How do you reset it? Jay > On Mar 18, 2020, at 9:01 AM, John Blittersdorf > wrote: > >  > > Chris, > If the customer has the username and password, they can log in and add > your email

Re: [RE-wrenches] Optics systems ghost reprogramming

Chris, If the customer has the username and password, they can log in and add your email address as a new user. I find that on all the profiles I’m monitoring, there are inconsistencies in finding the screen to add authorized users. It may be because some profiles were initiated by me (prefe

Re: [RE-wrenches] Optics systems ghost reprogramming

To all, Lately it seems that I'm taking over more and more off grid projects that have become orphaned by the many possers in our off grid world. Believe me when I say I'm happy to do it. In regards to Optics I've created my own account so that I can view all my clients. The problem I'm running in

Re: [RE-wrenches] Optics systems ghost reprogramming

6:52 AM To: RE-wrenches Subject: Re: [RE-wrenches] Optics systems ghost reprogramming Please be aware that the files that are stored in the Mates are not able to be overwritten, and this leads to corrupted data among other mystery issues. Contact Kris Stone, a former OB employee, he has the

Re: [RE-wrenches] Optics systems ghost reprogramming

Dan,             I've occasionally had a similar issue with a partial display failure of some of the info normally found on the home page on a Mate3.  So far I've been able to "solve" this problem by doing a complete system (this one was 4, OBVFXR's) shutdown and re-fire-up in the proper sequ

Re: [RE-wrenches] Optics systems ghost reprogramming

Please be aware that the files that are stored in the Mates are not able to be overwritten, and this leads to corrupted data among other mystery issues. Contact Kris Stone, a former OB employee, he has the ability to erase the old files. I no longer travel w/o updated M3s and the firmware to up

Re: [RE-wrenches] Optics systems ghost reprogramming

William, Michael; I have never seen spontaneous reprogramming of the AGS, but it sure does give me something to watch out for on the Optics systems I've installed, thanks for that! What I did see (last month) was an Optics system (no AGS) shut down the web gateway, saying the firmware in the charg

Re: [RE-wrenches] Optics systems ghost reprogramming

Yes, Yesterday. Changed out a new control board in a Radian and updated Mate3S firmware for a client last week. Left with AGS set to Auto. I always take a picture of the display after forgetting once or twice. Client calls me yesterday morning, he’s looking at his system remotely, “hey, generato

[RE-wrenches] Optics systems ghost reprogramming

Colleagues: Over time we have seen our Outback Optics systems reprogramming themselves. The latest manifestation is seeing the AGS change from Auto to Off. I would suggest if you have Optics systems you might log in and check this. Damage can be done to batteries and your credibility if a gen

Re: [RE-wrenches] Optics-RE

...@lists.re-wrenches.org] On Behalf Of Kienan Maxfield Sent: Sunday, March 3, 2019 7:36 AM To: RE-wrenches Subject: Re: [RE-wrenches] Optics-RE No, but it would be a great idea. Another feature that would be nice would be an option to export/import complete configurations. -Kienan >

Re: [RE-wrenches] Optics-RE

William, Thanks. Yes, that's my normal practice. I am quite familiar with that process. I am a big outback user. I just meant that it would be cool if they were to add that same functionality to Optics, rather than having to be on site. If you could export the configuration on optics, then you

Re: [RE-wrenches] Optics-RE

, March 3, 2019 7:36 AM To: RE-wrenches Subject: Re: [RE-wrenches] Optics-RE No, but it would be a great idea. Another feature that would be nice would be an option to export/import complete configurations. -Kienan > On Mar 2, 2019, at 10:04 PM, Jay wrote: > > Hi all, > >

Re: [RE-wrenches] Optics-RE

No, but it would be a great idea. Another feature that would be nice would be an option to export/import complete configurations. -Kienan > On Mar 2, 2019, at 10:04 PM, Jay wrote: > > Hi all, > > Does optics RE have a history of changes made to setpoints/settings? > > I’m pretty sure not, b

[RE-wrenches] Optics-RE

Hi all, Does optics RE have a history of changes made to setpoints/settings? I’m pretty sure not, but wanted to check, Thx Jay PS. And if not might be a good thing to add? ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wre

Re: [RE-wrenches] Optics Re update

I would put the router on a UPS. On Mon, Jul 18, 2016 at 8:21 PM, William Miller wrote: > Friends: > > > > For those of you using or contemplating using Optics RE, here is an update: > > > > As many of you know, the Optics RE has been unreliable in maintaining > connectivity. There are “approv

[RE-wrenches] Optics Re update

Friends: For those of you using or contemplating using Optics RE, here is an update: As many of you know, the Optics RE has been unreliable in maintaining connectivity. There are “approved” connection methods which stipulate no wifi, must be hard-wired with certain data transfer rate. Even

Re: [RE-wrenches] Optics RE reliability / conext combox & portal

-wrenches.org] On Behalf Of Gary Rochlin Sent: May-16-16 3:25 PM To: 'RE-wrenches' Subject: Re: [RE-wrenches] Optics RE reliability Yes, by manually disconnecting the power but as mentioned not with the auto reboot with Rev. 15. From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrench

Re: [RE-wrenches] Optics RE reliability

Yes, by manually disconnecting the power but as mentioned not with the auto reboot with Rev. 15. From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of William Miller Sent: Monday, May 16, 2016 3:06 PM To: 'RE-wrenches' Subject: Re: [RE-wrenches]

Re: [RE-wrenches] Optics RE reliability

[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Gary Rochlin Sent: Monday, May 16, 2016 2:37 PM To: 'RE-wrenches' Subject: Re: [RE-wrenches] Optics RE reliability We have been having problems with the Mate 3 Optics RE since we installed it at the beginning of 2014. Ours is

Re: [RE-wrenches] Optics RE reliability

Sent: Monday, May 16, 2016 1:15 PM To: RE-wrenches Subject: Re: [RE-wrenches] Optics RE reliability We have reported to Outback that the Mate3 OpticsRE will stop reporting if the internet goes down for a while. In the Caribbean, we have some outages and the M3 does not handle them well. I think

Re: [RE-wrenches] Optics RE reliability

We have reported to Outback that the Mate3 OpticsRE will stop reporting if the internet goes down for a while. In the Caribbean, we have some outages and the M3 does not handle them well. I think there is an option to reboot the M3 daily, I would try that. You can be pretty sure it is not a cable

Re: [RE-wrenches] Optics RE reliability

Our Optics systems spend more time offline than online. Outback continually provides good technical support but they are unable to permanently resolve this connection issue. Luckily we only have a couple Optics systems but we have been dealing with this same issue for around a year. In most inst

Re: [RE-wrenches] Optics RE reliability

Our other significant experience has been that the Mate3 will stop drawing graphs after a few days, but I don't have the latest firmware add I am traveling and have not had time. On May 16, 2016 4:07 PM, "William Miller" wrote: > Friends: > > > > We just installed our first Optics RE systems. T

[RE-wrenches] Optics RE reliability

Friends: We just installed our first Optics RE systems. They are both at the same location connected to a satellite data system. In the three weeks these two systems have been on line, they have become disconnected several times. The latest time both Mates disconnected but we were able to re

Re: [RE-wrenches] Optics RE with two hubs.

es.org] On Behalf Of Jay Sent: Tuesday, May 03, 2016 9:22 AM To: RE-wrenches Subject: Re: [RE-wrenches] Optics RE with two hubs. Nope doesn't care. You could have 1 shunt or 3. You just get to monitor the 3 shunts. The m3 display uses comm from the cc Jay Sent from my iPhone On May 3, 2016,

Re: [RE-wrenches] Optics RE with two hubs.

Nope doesn't care. You could have 1 shunt or 3. You just get to monitor the 3 shunts. The m3 display uses comm from the cc Jay Sent from my iPhone > On May 3, 2016, at 8:44 AM, William Miller wrote: > > Jay: > > Thanks for the reply. I meant label the shunts. Doesn't the FNDC need to > di

Re: [RE-wrenches] Optics RE with two hubs.

Jay: Thanks for the reply. I meant label the shunts. Doesn't the FNDC need to differentiate between PV charge and inverter charge? William > On May 3, 2016, at 7:18 AM, Jay wrote: > > Hi William, > > Yes you need the shunt for PV the FNDC to read correctly > > I'm not sure exactly what you

Re: [RE-wrenches] Optics RE with two hubs.

Hi William, Yes you need the shunt for PV the FNDC to read correctly I'm not sure exactly what you mean about labeling the cc? The FNDC doesn't care what each shunt does. Cc, inverter DC loads etc, if that's what you mean Jay Peltz power. > On May 3, 2016, at 12:10 AM, William Miller wr

[RE-wrenches] Optics RE with two hubs.

Friends: I am setting up an Optics RE system with a system that has 8 FX inverters and 3 charge controllers. I installed two Mate3s and a Flexnet-DC. I need two shunts for the Inverters because 4 are connected in one DC1000 and 4 in the other. I installed a third shunt for the PV. The inve