Re: [SlimDevices: Radio] Pre-purchase questions
Pascal Hibon;601068 Wrote: > If the Radio isnt able to stream your radio station it will play a > local backup sound. Well, the problem regarding this theory is that there are cases where the alarm is not played at all or for such a short time that it's indeed not audible, especially if the fade in works for a change. In 99.999% of these cases, there is nothing to be found in the router logs that would explain this behavior and usually the Radio can play the stream instantly and without further chokes if it was started manually. Besides, the typical failure in my case is that the Radio starts to fade in several minutes before the programmed alarm for a few seconds and then stops again. With a probability of like 40%, it will then continue with the programmed stream (without fade in), with 55% likelihood it will then play the fallback alarm at full volume and in the remaining 5% it stays silent. There were some cases where the Radio didn't react to anything or claimed it was not connected to MYSB or had no WLAN although it still could be partially controlled via the MYSB remote control. But the usual case is that the Radio can immediately play any stream if I press a preset button. Now sorry, you can shift the blame for this to my rock stable internet connection or whatever, but to me it's obvious that the Radio is buggy to its core. Maybe the different behavior (if there really is one) can be explained by tolerances e.g. regarding the accuracy of the time base for the 2nd CPU (I wouldn't call it a realtime clock). Anyway, if Logitech builds hardware with such tolerances, they should feel the need to implement a design that can handle them. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=83711 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Pre-purchase questions
Yeah, let's just not assume the obvious if anything else works like a charm. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=83711 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Questions Regarding Alarm
Simon300;600896 Wrote: > Ironic when you'd have thought a bedside radio was a key target market > (though it is a bit pricey for just that). It's even more ironic if you take into account that Logitech still praises the SB as "an ideal bedside companion" on their website, explicitly mentioning its "auto-dimming display and alarm" features. No question - it WAS designed as internet radio clock and they just don't care that it's not really usable for that. Simon300;600896 Wrote: > It's a real shame that Logitech haven't put the effort in - some of the > bugs would probably only take a junior developer to fix. There are indeed lots of smaller issues that should be fixable within hours if not minutes which leaves the question why this didn't happen yet. Even if there was only one underpaid Chinese developer working on this, as this is the case for the typical media player, it's kinda unexplainable that really close to nothing was improved in more than one year. The again, I'm still convinced that the whole alarm design is so completely ill designed from the core that there is no easy fix anymore. I guess too much money was invested in the MYSB server infrastructure instead of putting a little thought in a sensible system design. And now it's probably too late for the responsibles to admit their failure. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=83998 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Pre-purchase questions
Maybe "working" is also a matter of definition. Some people claim the alarm is fine if the backup alarm wakes them up. If you expect the alarm to fade softly in exactly at the defined time, play the programmed internet station for the programmed time, then the reliability is like 5% or less. Most of the time the alarm starts to early, doesn't fade in, stops after a random time (which can be less than a seconds) or the backup sound is played at full volume either instantly or after a random time. The again, complete failure (in the sense nothing is played at all) is rather seldom currently. There were times though where this happened with a 50% chance just because Logitech messed with the MYSB servers again. The alarm might be a bit better with a local server, but the issues seem to exist there as well, which is kinda logical as they are caused by the broken system design. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=83711 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Questions Regarding Alarm
Honestly, I'm pretty much 100% convinced, that at least some people at Logitech are fully aware of how crappy the whole alarm design and implementation is and chose to ignore it for whatever reason. As they chose to ignore all the other flaws and bugs. Heck, it's not like there weren't hundreds of bug reports in the bug tracker and they were all closed or declared duplicates without fixing them. Indeed one reason for this behavior most probably is that there are not too many comparable devices and most of them are even more expensive than the SB Radio. Also there is obviously a certain customer base which is either willing to live with all the flaws or has a local server installed which hides at least the most blatant bugs to some degree. We'll see if this is enough to keep the brand alive for the next years. Most certainly the current level of software quality and support will stand no chance against any other serious competitors if they decide to enter this segment. BTW: the Chumby 8 is looking pretty cool. And I'm pretty sure some of the upcoming Android tables can be misued as pretty cool internet radio clock when you connect some decent active speakers. So sooner or later, Logitech will have to reconsider their attitude towards their customers or they will go down in flames. Well ok, the Squeezebox brand will. And that's a shame. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=83998 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Questions Regarding Alarm
While I don't like Apple at all, I fail to imagine they will be incapable of fixing this bug in more than a year. Of course, if the iPhone was built by Logitech, they (and the fanboys) would claim that the alarm clock was not important anyway, as it's a phone after all. Also you could stick a cheap LCD alarm clock to its back with some duct tape. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=83998 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Questions Regarding Alarm
If you want a working alarm, better buy something else. The alarm is the most broken functionality on the Radio and it totally depends on the MYSB servers (or a local server running 24/7). If the MYSB server is down (which happens every now and then) or doesn't work correctly (which usually takes Logitech several months to figure out), the alarm is not working at all or at least heavily crippled. Add a bunch of bugs in the Radio's alarm implementation, a really bad interface design for the alarm (e.g. nearly unreadable time when the alarm is active etc.) and a non-existent SW development for bugfixes and improvement and you get something that might be useful as mono streaming device, but definitely not as alarm clock. And don't expect the situation to improve. The SW is as buggy and the alarm functionality as broken as it was in October 2009 when I bought the Radio. It's just that half a year ago, they broke the alarm completely and only after several months, they managed to get it at least back to the "works correctly in 3 of 5 cases" scenario. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=83998 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Radio station stream for alarm
If the even the oldest Squeezeboxes were able to display a realtime spectrum or the levels of both stereo channels, you would think the Radio should be more than capable to monitor the level of the audio signal. Then again, I don't even think that this would be necessary if the whole streaming implementation was solid. Indeed this would only help in the rare case of a silent radio stream, which will probably never really happen. So a monitoring of the stream should really suffice - if it was correctly implemented. As is isn't and they were not able to get it straight in more than a year, it's kinda optimistic to assume that the very same people will be able to implement a solid level monitoring. Heck, not even switching off the damn thing really works and you wouldn't think you could mess something as basic as this. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=83912 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
erland;592607 Wrote: > However, complaining here doesn't help because the right people within > Logitech aren't reading these forums. So I would strongly advice any > user that have the problem and want a solution to contact Logitech > support. It is simply impossible that the responsibles at Logitech are not aware of these issues with the Radio and MYSB. If they really wouldn't be, than they were the most ignorant bunch of people on this planet. So either they decided to ignore the problems for some reason of they don't care for other reasons. Anyway, they have chosen their way of treating this issue and IMHO there is no way whatsoever to change their attitude. So no matter if you contact the support or enter a bug report or just complain in this forum or the other: if they didn't care or manage to fix at least the most blatant bugs in more than one year, they never will. So complaining in this forum is as good (and as useless) as any other form of reaction to this attitude of Logitech towards their customers. Then again, at least by complaining in this forum, there's a certain chance to warn potential customers how bad the software and how lousy Logitech's customer care really is. Every potential customer who's scared away hurts Logitech ten times more than any bug report or support call. And oh yeah, they should be hurt for treating their customers this way. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
And as predicted, they couldn't resist. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
erland;585017 Wrote: > I suggest we let the people that want complain to continue to use this > thread, there is no point arguing any more. I wish I could believe this, but I don't. There are a few people who just can't accept a thread that simply discusses the weaknesses of the Radio. It is impossible for them to stop themselves from posting the same old boring and not at all helpful sermon of "the Radio is great ... run a server ... sell it if you don't like it". Again and again and again and again. And they don't even notice how completely futile this is. And maybe they really think that this is arguing. And yeah, I know exactly, what responses this posting will get, as these guys are so predictable, that I could write my own Fanboy-Eliza. So yeah, I shouldn't probably waste my breath. Then again, I just don't like how these folks scare away the unhappy newbies by talking them in believing that there are no problems and that the unhappy users are a minority. Both is not true. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
Well, it's always nice to see the fanboys happy. Maybe you really believe this "there are only a few unappy customers" rubbish after all. Hard to believe, but yeah well. But if you should ever experience a lucid moment of seldom insight, you should ask yourself how your "everything is great if we just deny the truth" attitude contributed to this thread. Did it make the software better, did it make the problems go away, did it make any sense? Nope? Yeah, so why don't you just let it be the next time? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
Ok, some people here just don't seem know what a sensible discussion would look like. Some hints: 1) If you're not able to argue against a valid point, that just don't try to discuss. 2) Insulting people or telling them that they should shut off or that they are whining or that they should just ignore the problem is NOT a valid point in a discussion. You would assume that grown ups would know this, but yeah well. 3) Uttering an opinion is NOT a plea for help. If you think you need to help everybody with a different opinion, then maybe something's wrong with you, not him. 4) A discussion forum is a place to state your opinion. Is is not necessarily a place to state only YOUR opinion. So yeah, the Radio's software is crap and it renders it nearly unusable. Even if I kicked my Radio out of the window, this simple truth would not change. And even if I'd accept all its weaknesses and work around them by running a server 24/7, shutting it down every day and doing magical rituals to lower the chance of complete failure, the software would still be crap simply because it forces me as a user to do things to make it work instead of simply working. And yeah, I don't care if the programmers are incapable, underpaid or if their workload was/is too high. What counts for me as a customer is the result. And the result is crap. Taking into account the estimated complexity of an internet radio clock and the fact that every Chinese company with one underpaid programmer is able to implement at least this basic functionality in a few months, it is simply inexcusable that the basic functionality is still not working one whole year after the release. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
blah -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
erland;584645 Wrote: > Before you start insulting the developers, I suggest that you prove that > you know better yourself I don't need to prove you anything. If the software I designed and developed in the last 12 years to earn my living was only nearly as crappy as that of my Radio, people would have died and I'd be in jail by now. So I figure I'm more than qualified to call a software crap when it is crap. If you don't think so, I couldn't care less. erland;584645 Wrote: > If you feel that it's not your responsibility to fix it (which it > isn't), then I suggest that you contact Logitech support and ask them > to fix it if you haven't done so already. Obviously it is not my responsibility to fix a product that I bought. Why would you even think it is? Besides: the past year shows that even if somebody analyzes one module and tells the developers how to improve its robustness, they don't really get it and mess it up again. Anyway, I think it's clear that the problems are also on the server side and in the system design. So even with a perfectly implemented software, the problems couldn't be completely fixed without changing the system design and fixing the server side. And I really dunno what the support should do about it. There's nothing to do for the support, it's the bleeding management that should finally get things straight by hiring the right people to finally fix this mess. > If you have contacted Logitech support and they couldn't fix your > problem, then I suggest that you keep complaining on the official > support forum or just get rid of the Radio and replace it with > something else. Neither would improve the product. Both "suggestions" were uttered so many times, that it should slowly get boring. Anyway, Logitech and the SB developers ignore people here and there. And if you didn't care to follow my points about the 2nd "suggestion", why would I bother to comment on it? > It's pretty obvious that you aren't happy with the Radio and from what > you describe it sounds like you think it's crap and completely useless. > In this case there has to be some other product out there that works > better for you, so why don't you just get some other product ? It is crap and it is close to useless. However, this whole reply just shows, that you didn't even bother to fully read my posting before you felt the urge to reply with standard phrases. > It should be pretty obvious to you by now that complaining on this > community forum won't solve your problems. It wouldn't surprise me if > Logitech was even willing to give you your money back if you like to > return your Radio. Honestly I think that nothing will solve the problems and the brand will be dead in two years. I guess the chance that there will be Squeezeboxes in a few years is as low as the chance that Logitech will refund me. > We all know the problem exists and we all know it's not just a few > people. So why doesn't Logitech? It seems impossible that none of the people there ever tried their own product. And if they did, it's kinda impossible that they overlooked all the blatant issues. The only explanation really seems to be that they just don't care. They don't care to frustrate their customers, they don't care to lose their customers, they don't care to ruin the brand. > If you don't understand this, I'm afraid there is nothing I can do to > help. Why would you think I asked for your help? For sure, I didn't. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
No surprise here, the very same people feel the urge to contradict without a single valid point. Anyway, the Radio's software IS badly designed: that it works it some local (!) environments for people with lowered expectations doesn't mean that it meets the typical industry standard (which is pretty low anyway). A properly designed system/software is robust enough to work under real-life conditions. For a network application this includes considering loss of packets, loss of connections etc. The radio's software is definitely not design in that way. Heck, the darn thing is not even able to reliably shut itself down. The whole design is the opposite of robustness and reliability. Several issues indicate that the developers don't even know the slightest thing about thread safety, debouncing etc. It is beyond me how anybody on this planet can really believe that the software is even acceptable. It's not. If I was in any way involved in this design and implementation disaster, I couldn't sleep at night. And about that "this just happens for a few people myth": read the comments on Amazon. This is NOT the problem of a few people just because you want to be it that way. And this is not a problem of local network setup just because you don't see the existing issues. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
So as there is no substantial point against my claims, I take that as: the two of you agree that the Radio is a piece of crap and nobody should expect it to work and buy something else instead. Of course that "buy something" else idea is not as easy as it sounds as most simple internet radios are cheaply build and have these terrible blueish LCD displays that I despise and the Sony Dash is still not on sale in Europe. So while it would be pretty easy to buy a working internet radio, it will be actually pretty hard to find one that would meet the expectations that I had as I bought the SB Radio. And replacing the King of crap with a Baron of crap doesn't sound like such a good deal to me. Besides, just to make this clear: in my humble opinion it's beneath contempt to call justified criticism "whining" and everybody who does so is not really worth arguing with. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
Either you replied to something else or you didn't get a single word I wrote. Anyway, another completely pointless contribution. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
fuzzyT;584461 Wrote: > Mr. Deadbeef, just quit trying to use it as an alarm clock. It stinks > at that. Great table radio though. Yeah, I bought it as bedside radio clock. Is is so strange to expect that a device that was advertised as bedside radio, that features a dedicated alarm button and that was praised to have an improved wakeup mechanism (featuring a 2nd low power CPU that serves as real time clock and wakes up the radio before an alarm) actually has a working alarm? Besides: it's not only the alarm. The whole software concept is crap. It was obviously designed and implemented by people who don't have the slightest knowledge about robustness and realtime systems. Or at least some common sense. Indeed, it's hard to imagine that any experienced developer worked on this. How is it possible that a device doesn't even react correctly to the simplest of commands and there was not the slightest improvement in whole year after the original release? Every single morning the alarm fails this way or the other. When the alarm stopped for no reason and I press the OFF button, it starts again. Sometimes the doorstopper switches itself on and every single time I try to shut it down, it restarts instead. Sometimes it freezes completely, sometimes menu items are missing, sometimes it claims there is no WLAN until I reboot it, sometimes it claims it can't connect to MYSB until I reboot it. Let's say: it really keeps my busy, but it never just simply works. Now really, I own quite a lot of cheap Chinese crap product, but the greatest disappointment and biggest cause of daily pain in my crap gadget collection is by far that dreaded Radio. How can a large company like Logitech fail so miserably to develop something so simple? How is it possible that they didn't realize months ago how broken the Radio is and that they really need to work out an emergency plan to get the software to a level that is at least acceptable before they ruin the reputation of the whole product line? This is really completely beyond my imagination. As a side note: one year ago, I really wanted to update my SB3 to a Touch. I wanted to buy a Touch as present for my sister and at least two of my colleagues were interested in the Touch because I praised my SB3 so much and the Touch seemed to be better in every possible way. Thank God it was delayed... -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
Well, the SB Radio is by far the hitec gadget with the crappiest software that I ever owned. I could name a second gadget I bought in the last few years which was so badly designed (from a SW design perspective) and poorly supported. And I really bought a lot of stuff with a lot of flaws. However, all these devices had some or or less severe quirks, but at least the basic functionality worked. Not a single one had a software design that was so completely broken and flawed to the core. It's a shame and I would be surprised if the brand survived another two years. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] MySQueezebox down AGAIN!
They weren't, they won't and they don't seem to care. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82637 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Alarm is awful.
Indeed I don't count the times when the alarm failed partly or completely any more. It's much simpler to count the times when it worked more or less ok. It's not like I need more than the fingers on one hand to count that in the last month(s). Honestly I can't remember when it worked completely flawlessly the last time. Must have been back in February or so. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82092 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Next update released when?
There are so many blatant bugs that weren't fixed for one year and probably will never get fixed in the lifetime of the Radio and/or the SB brand, so why do you assume, the next update will fix anything? Indeed, all that was really improved a bit since October 2009 ist the dimming. Everything else is still more or less as crappy as it was with the initial release. A bit of improvement in one release is followed by a more or less severe regression in the next one. It's not like there was any kind of solid improvement in all this time. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82667 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Next update released when?
Well, they were not able to fix it in one year, so why do you think the next update will fix it? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82667 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Switched on, on first time... error
Or buy something that actually works. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82308 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] So when does the next firmware update come out?
This reply was so completely pointless that it hurts. What is working for you? Getting Logitech to fix the bugs (which would be the only sensible reply to my posting)? If so: why weren't they fixed then since last October? Why do some people feel the urge to reply to postings when they have nothing sensible to utter? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81889 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] So when does the next firmware update come out?
Sorry, but the "official" forum is a joke. As it the support or the handling of bug reports in the bugtracker. Let's face it: the folks at Logitech either don't care that the Radio's software is crap or they are not willing or able to fix it. It's simply impossible that they don't know about all the issues. Besides: if this is just a user forum that Logitech doesn't care about, why does the "Logitech Squeezebox Software Program Manager" place all these euphemistic sticky postings? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81889 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Disappointed
Yeah, yeah, user's fault. Sure. I have a rock solid 25MBit/s internet connection that has no issues streaming HD-IPTV video streams. All of my other devices WLAN or not, work flawlessly, just the radio is not able to work reliably. So yeah, it must be my setup. For sure my 100% stable internet connection is to blame that the Radio is so buggy that even switching it off doesn't work. Very plausible. And no, there weren't dozens, if not hundreds of bug reports regarding alarm reliability, all merged or claimed to be either duplicates of unrelated issues or set to resolved without being fixed. Guess this great reliability is also the reason for all the overwhelming reviews on Amazon. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82009 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Disappointed
The radio also stops randomly without backup alarm. Even the euphemistic release note of the last software update said that the random stopping was just "reduced", not fixed. Indeed this doesn't say much anyway, as before the last update, the alarm didn't work at all in 9 of 10 cases. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82009 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] So when does the next firmware update come out?
Soulkeeper;576589 Wrote: > Or "That it still may please most people in most use cases doesn't mean > that it's the user's fault if it doesn't work adequately in some other > cases." > > No, a failing network isn't necessarily the user's fault. I can't see > that anybody has said that. The post I quoted names "router, the network, WIFI interference, hard drive, computer running SbS, or music tags" as reasons for problems with the Radio. Indeed none of the major flaws is in any way related to any of these points. Besides, neither a crappy server side implementation (MYSB) nor a broken client side implementation is a "failing network". Soulkeeper;576589 Wrote: > > Because...? > Should be obvious. If a car's engine is broken, it doesn't make sense to blame the road that it doesn't drive. Soulkeeper;576589 Wrote: > I hear that 'Sonos' > (http://www.sonos.com/Default.aspx?rdr=true&LangType=1053) users are > generally pretty happy with their systems. You may want to check it > out. Good luck to you. Also a futile reply, as Sonos doesn't even have a standalone bedside internet radio clock in its product range. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81889 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] So when does the next firmware update come out?
garym;576557 Wrote: > If only it was that easy. Given that my very non-scientific survey of > the problems reported on this forum indicates that at least 75% of the > problems are actually problems with the router, the network, WIFI > interference, hard drive, computer running SbS, or music tags, adding a > sheevaplug to the mix would be really overwhelming for a lot of users. > ;-) There is no need to shift the blame to the users. The software design -is- stupid and the implementation -is- ragged. That it still may please some people in some use cases doesn't mean that it's the users' fault if it doesn't work adequately in most other cases. Before the most basic flaws are fixed, it's completely futile to claim that any percentage of complaints is -not- based on the crappy software. Then again, taking into account the immense amount of time since the release in which the Logitech folks were not able or willing to fix this mess makes it quite unlikely that the Radio will everwork as advertised or as any normal customer would expect. So I guess it's time to abandon all hope and think of an alternative. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81889 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] So when does the next firmware update come out?
Well, there are enough bug reports for all of the issues, but the most basic issues are of course the completely broken alarm functionality and the fact, that even switching the crooked thing off doesn't work in 4 of 5 cases. There are dozens of less important design flaws and bugs, bad interface design, nearly no option to customize the GUI without writing your own plugin in a buggy script language, too small fonts etc. For a beta test, this would be acceptable, but not nearly one year after the release. And yeah, with a server running 24/7 it would be a little less broken, but as a standalone internet Radio, let alone a internet Radio clock, it's just a bad joke. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81889 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] So when does the next firmware update come out?
Guess their is really no reason to believe that the next update will fix any of the blatant bugs and design disasters. They nearly had one year now since the release of the Radio and still the most basic stuff is not nearly working and neither the developers nor their management seem to even realize how broken the software and design really is. I really gave up hope some months ago that the Radio will ever become useful let alone a pleasure to own. It just the lack of alternatives that makes me keep this piece of crap, but I'm annoyed about its quirks every single day of my life. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81889 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] r9009 alarm problems continue...
Quality of connection is not the issue, quality of software is. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81273 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] "Reduced random pausing of Internet radio streams"
Well, indeed I develop realtime software in the automobile business for more than 11 years now and if I'd deliver software quality like this, I'd be either fired or in jail by now. So I figure a job at Logitech would be kinda relaxing compared to the quality standards I'm used to. Unfortunately, I guess it would be also underpaid. Anyway, there's no need to get emotional. It's a plain fact that the state of the software is a shame. While this might not be the fault of single developers, it's for sure the fault of the management that is not able or willing to get the needed amount of people able to do the job. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81060 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] "Reduced random pausing of Internet radio streams"
Honestly I think the complete software design is broken to the core. They seem to try to fix this by adding patches and workarounds instead of fixing the underlying issues. Maybe they are not able to find them or simply know too little about real time systems and robustness, maybe they figured they would need to redesign the system from scratch and decided that they will have to live with it until the next SB generation. Anyway, it's a shame that a big company like Logitech is not able to hire the people needed to fix this and instead let the once so great SB brand go down in flames. A Chumby One for half the price has a (much bigger) touch screeen, nicer apps and simply works. Yeah, it's not perfect either, but heck, at least the basic functions work as expected. How embarrassing for Logitech to be still not able to deliver a working product after all that time and so many software updates. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81060 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] "Reduced random pausing of Internet radio streams"
Ok, 4th day, same old problems. Correct stream started, stopped after 5 seconds, then the backup alarm faded in (although the internet connection was ok all the time), then I started the stream manually via preset button, but it stopped after a few minutes and then only silence. -> maybe a little better than the completely broken state of the last weeks, but that's not so difficult anyway. As I already assumed, they have either not found the root cause yet or were not able to fix it, e.g. since the whole system design is way too screwed up. *SIGH* -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81060 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] "Reduced random pausing of Internet radio streams"
Yeah, ok, the alarm worked three times in a row now, so it seems to be back on a way to be trusted again. However, not one of these 3 alarms was completely flawless. All of them started, stopped and started again (including the fade in). That is better than the behavior it showed before, but it is still broken to a degree. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81060 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
[SlimDevices: Radio] "Reduced random pausing of Internet radio streams"
Nice euphemism for saying: we still couldn't really fix it nearly 10 months after the release of the Radio. Solid software design ;) -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=81060 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Alarm broken - Downgrade firmware?
The Radio's software is simply broken. It was broken when it came out last October, it got a little better in February and then Logitech decided to make it completely unusable. Taking into account the progress (or let's better say regression) in the last 8 moths or so, it seems highly questionable that the Radio will ever work to a degree a normal user could find acceptable. If you need an internet radio that can be used as alarm clock and expect the most basic things to work, you should return the Radio as long as you can and get a device that was developed by people who actually know a little bit about software design and who care about their customers. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=80879 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Alarm funtionality broken. Why did I buy this?
Yawn. Doesn't it get boring? Every time someone complains about the Radio not working with MYSB an the very same few people claim it's working with a local server. So what? Who cares? How would this matter to those who expect the thing to work without wasting money and energy in a local server? Besides, several of the design flaws also exist with a local server, but it's simply pointless to discuss them if not even the most basic functions work without a local server and the people responsible for this are not capable of even understanding how broken the whole client/server architecture of the new SB devices is. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=80455 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Alarm funtionality broken. Why did I buy this?
Well, the alarm functionality IS broken. It has been for the last 8 months and I'm beginning to think that it will never be fixed. Besides, there are loads of other inexcusable design and implementation flaws. With so little progress and even regression in all this time, I guess it's time to abandon all hope and get a working device. The only question is if there's one which is MUCH better. Maybe the Dash could be an alternative - but it's not released yet in Europe. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=80455 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Basic ON/OFF broken. Will this work soon?
The Radio's software was crappy as it came out in October 2009 and close to nothing changed since then. Indeed some things even became worse. Don't expect basic features to work. Logitech is either not willing or able to fix this mess for more than 8 months now, so it would be kinda surprising if this would change in the next 8 months. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=80419 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] My 7.5.1 experience so far.....
Indeed some things have changed from 7.5.0 to 7.5.1. E.g. the Radio doesn't lose its default screensaver/background settings any more all the time. Also with 7.5.0, in like 6 of 10 cases, the backup alarm came up either at once or after a few seconds. Since 7.5.1, there are less backup alarms and much more cases where no alarm is started at all. Now really, this is ridiculous. In the 8 months that I own the Radio, not one of the main issues has been fixed by Logitech. Instead things are getting rather worse than any better. If I was somehow involved in the design or development process of this piece of crap software, I'd start to think of a different career. In a -professional- company, this time would be sufficient to develop a large software project from scratch and they don't even manage to get an alarm clock to work. There is simply no word for how pathetic this is. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79825 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Back off
The problem is not the constructiveness (or lack thereof) of posts which deal with problems of the Radio, but the fact that the same few "seniors" hijack every such thread and destroy it by uttering the same non-helpful stuff. And every time they are told how pointless it is to put the blame on the customers or tell someone who wants to use MYSB to use a server instead, they claim that this was not a valid wish and you should go somewhere else if you don't think that their futile "help" was no helpful at all. Now how constructive is this? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79845 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Back off
Might be a surprise, but this forum's intention is not primarily to make -you- happy. It is a place for the community. And if the community gets upset since Logitech completely messed the software and is unwilling and/or unable to fix it in 8 months, then it is no surprise that this becomes a less happy place - as a reflection of the bitter reality. If you look for a happy place, there might be better alternatives. It is however kinda upsetting to demand that the unhappy customers should keep quiet and stay away just to keep the small fraction of happy owners happy. It is even more upsetting that some of the people who demand that we should keep quiet in the Radio forum don't even own a Radio. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79845 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Back off
Well, there are senior members and senior members. Indeed it's only a small club of senior members who try to scare away people with a a non-euphemistic opinion on SB products. Then again, if this soothes you, even a senior member is not welcome to utter the truth about the Radio here. Each and every thread that tries to discuss the blatant bugs of the Radio is destroyed by the very same people who try to put the blame for each and every design flaw on the user. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79845 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] New firmware update today
Indeed, in fact it's exactly the other way round: every time someone utters his/her frustration about the blatant software bugs, the very same few people jump in and post the same old sermon that everything is fine with a local server and/or this is not the correct place to complain, since they obviously think this is only a forum for the satisfied fraction of the customers. Now keep on applauding each other if this is good for your self esteem, but maybe -you- should find a separate place for this as it's not helpful at all and more offtopic than any justified complaint could ever be. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79670 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] New firmware update today
So in a nutshell you want all unhappy customers to shut up and pretend that everything is ok, so potential customers are not scared away when they learn about the lousy quality of the software? Sounds pretty much like acting in the interest of the company to me. And why would I want to do this? As far as I know, this is a a forum for users, not one to soft-soap Logitech. If lots of users are unhappy, this becomes an unhappy place. But don't blame this on the users, blame it on Logitech instead. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79670 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] New firmware update today
erland;555281 Wrote: > Does it show all these behaviors also when used normally for playing > music via MySB.com ? > Or does the problem only occur when the alarm mechanism is about to > trigger or just have triggered ? Honestly: I use the Radio so rarely to listen to music during the daytime that I can't really say much about its reliability in this use case. Indeed yesterday I used it to listen to music in my bedroom for the first time in months and then it worked. However, considering all the known quirks (resetting screensaver settings etc.) that happen independently of the messed alarm functionality, I would be surprised if playing a stream really worked flawlessly for a longer period (>1h). @Nojelc: switching off at first try never really worked for me. Usually I pull the plug if I want to be sure that it stays off. Ad while this is ridiculous of course, there are so many other things that are much more annoying that I kinda stopped bothering. About the bugtracker: Sorry, I lost my faith in it years ago. None of my bug reports or improvement suggestions of the last years ever survived. Instead they were merged with unrelated or less precise reports and then set to resolved some months or years later without being resolved. A bug tracker is a neat idea, but it simply doesn't work. Especially if there are hundreds of people writing reports and only two or three who have to manage them and thus tend to "resolve" them one way or the other. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79670 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] New firmware update today
steve0564;555178 Wrote: > Have you tested it? > Because it should be fixed: > http://wiki.slimdevices.com/index.php/Release_Notes Why would I say they failed to fix it if it wasn't so? Of course I "tested" it. 2nd morning after the update and I had the backup alarm again. Indeed it was the usual crap: the correct channel was played for a few seconds, then the backup alarm, then it stopped, then it played the backup alarm again. Then I tried to start the station manually, but again, the Radio played the backup alarm and stopped a few seconds later. Then I lost patience, cursed all Logitech managers and Squeezebox developers and turned it off. After I got back to my bedroom several hours later, it showed the weather screensaver though. So not even turning off works at last. I guess even if there was a theoretical maximum of faults one could make in a single function, the Logitech developers would easily overcome this limit. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79670 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] New firmware update today
Yeah, again Logitech failed to fix the main issues with the Alarm/MYSB connection etc. Wow - even -I- would have thought that 8 (!) months after the release should be sufficient for a one man team to finally get the basics to work. Shame on you, Logitech. There is really no excuse for this. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79670 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] The alarm does not work
adamslim;554556 Wrote: > What nonsense. > [Blah blah blah] > my SB Radio works - including the alarm > [Blah blah blah] > Then you're either lucky, easy to satisfy or don't really use the alarm every day. Still doesn't change a thing. The Radio's software is crappy design implemented by laymen. In the last 8 months, the only thing that was really improved was the minimum dimming level. Come on, 8 months and still the most basic things don't work or a done in the dumbest possible way. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79559 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] The alarm does not work
Come on people, please face it: the Radio is an annoying brick without a local server. Bugging everybody who states this fact with the same old "everything is fine with a local server" sermon is really more than annoying. There is no hint and no trick to get the Radio to work as promised without a local server. Only the folks at Logitech could fix this and they didn't care to do so in the last 8 months or so. Maybe they'll fix it one day by chance or because they finally realize how broken the whole system design is, but I wouldn't bet on it. The only sensible answer is: return it if you still can and maybe look at it again in a year or so (if the brand still exists then). Write a negative review on Amazon. Never buy an alpha software product again even if the brand was once a great one. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79559 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] alarm does not work as aspected
The alarm (and probably the whole system(software design) is simply broken and there's no need for experiments on your side to fix it since you can't. Indeed the alarm was broken from the very beginning. It only kinda worked with 7.4.2 in parts of February/March. With version before 7.4.2 and even with 7.4.2 before the server fix, the alarm didn't work either. So there were already dozens if not hundreds of bug reports regarding the alarm and still it was not fixed in all these months. So good luck voting on this one, but I kinda lost hope that the folks at Logitech are able or willing to really fix this mess. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=76068 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Video of SBRadio Bugs and Glitches
Maybe it would make more sense to enumerate the things that actually work without a local server. It's kinda futile to name everything that doesn't work since more or less nothing works correctly since the 7.5 disaster update. Not that it was -much- better before, but at least -some- things worked with 7.4.2. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79001 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] I am getting totally fed up!
Hell, this is so annoying. Why can't certain Squeezebox fans stop to spam every thread that names the blatant bugs with their "we know better what you want" attitude? And heck, if Logitech ignores all the unhappy users and doesn't show any interest in fixing the issues for such a long time, it's not very surprising that customers use the forum to utter their frustration. Telling them that they don't have a problem or that they should shut up is not a very sensible approach. Finally fixing the issues after all these months would effectively stop people from complaining though. You would think that the Logitech management finally realizes that the number of complaints in the forum and in Amazon reviews simply reflects the situation. And honestly, demanding to move all these threads to a faraway "complaints" forum that can be easily ignored is a slap in the face of everybody who bought a SB Radio because he believed in Logitech's promises. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78256 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Word from Logitech regarding the last firmaware update:
I consider all of this to be related. Radio and MYSB get in some error state were they can't communicate properly or only think they can't and then the stream stops without any of the sides taking a counteraction or one of the other faulty events happens. E.g. to me an alarm stopping after five seconds and an alarm changing to backup alarm after 5 seconds have the same root cause and only the result is slightly different due to chaotic software design (lack of thread/event synchronization etc.). Besides, the last time they fixed the server side in February, this cured all of these issues to a usable degree, not only the stopping of streams. So either they introduced more bugs than they think or they didn't properly fix the one they introduced in 7.5.0. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79116 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] I am getting totally fed up!
It's so frustrating to always hear that "just keep you PC running 24h a day" nonsense when you insist that the Radio simply doesn't work with MYSB. It's like telling someone with a wheelchair who insists to get a ramp to reach the mall to simply buy his stuff somewhere else. Now really: how can someone possible think that this same pointless response is worth to be posted over and over and over and over again? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78256 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Word from Logitech regarding the last firmaware update:
Nope, nothing fixed at all. This morning there was the backup alarm again and neither yesterday nor today the Radio was willing to remember the background setting for the clock and always returned to the shades of gray after a few minutes. So it's still like it always was after that damned 7.5.0 came out. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=79116 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] I am getting totally fed up!
brucegrr;550230 Wrote: > Based on your experience do you think the problem is mostly mysb.com? If > mysb.com issues were fixed would that make your radio usable and make > you relatively happy? >From a customer's perspective it's hard to tell which parts of the current issues are caused by bad system design, bad software implementation on the radio and bad server setup. Probably an unhealthy mixture of all three points. Then again, as a customer I don't have to care: the Radio is advertised to work without a local server and in the 6 or 7 months I owned it, it hardly ever did. brucegrr;550230 Wrote: > I guess what I am trying to figure out is this a matter of a lot of > different issues or one main culprit (mysb.com) causing the majority of > the problems radio users are having. The problem we're having is one of bad management, too few people with too little experience working on too many different projects and failing completely. It's not like the issues started with the 7.5.0 update. Most of the issues exist since the release of the Radio and they were already reported back then. In 6 months, it should be possible to hire some people who are actually capable of fixing the design/implementation/setup issues. Instead they decided to tinker with them alongside the Touch development. Bad decision. brucegrr;550230 Wrote: > Filing bug reports would be crucial at this point. (that is is the user > is not so fed up to return the radio or bash it with a hammer) Filing bug reports is a complete waste of time. Been there, did this. In all the years that I filed bug reports, I hardly ever saw a positive outcome. Usually bugs are defined as solved without solving them or they are made duplicates of (more or less) unrelated bugs and then closed etc. Every now and then I still get some automatic feedback on some bugs I filed years ago for the SB classic, but since my original report was merged/marked as duplicate, it's usually hard to tell what the heck this message has to do with my original report. Usually nothing. All the reports I filed last year for the Radio were closed/merged/ignored as well, so why do you think that filing new bug reports over and over again would change the minds of the Logitech folks who obviously decided to simply ignore all the known and obvious issues with the Radio? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78256 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] I am getting totally fed up!
There's no lack of such reports (in this forum as well as on Amazon etc.) as every user who uses the Radio via MYSB has the same issues. Stations stop playing after a random time, the background changes to the default one if the radio is in standby, it's impossible to switch the Radio off without rebooting it or pulling the plug. And of course the alarm is not working (fallback alarms, random stopping, no alarm at all etc.). It's really not so hard to reproduce all of this. Simply try to use the Radio for a few days without a local server. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78256 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Does anyone recommend the SB Radio?
How could tech support resolve issues that are caused by buggy firmware and server setup? Tech support can help people who are not able to setup their network or whatever, but it's obviously pointless to call tech support if the product simply doesn't work because of bad design and/or implementation. Yeah, you can utter your frustration, but they ignored their customer's frustration for >6 months now and tech support folks are usually well trained to deny any other cause than the customer's, so why bother? Returning the product (if still possible) or giving bad ratings on Amazon etc. seems to be a better way to tell Logitech how badly they handle this situation. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78357 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] SB Radio is out of control
Well, my Radio reboots with a probability of like 99% percent when I try to power it down by pressing the Off button for three seconds. If I leave for more than a day, I pull the plug in the one or two seconds when the screen just became black but it didn't start to reboot yet. How could I trust a device to not power on and make nonsense if it's not even able to power down or keep the setting for its background color? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78924 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Fed up with my SBRadio...
I sure hope they finally realized now how completely broken the current software design and implementation is. Then again, this is at least 6 months too late. And looking at the current rate of improvement, it might take them another year or so to come up with a somewhat decent implementation. If at all. I'm tired and frustrated. My colleagues brag of their Chumbies and I can only claim that my alarm works correctly two or three times in a month. This is devastating. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78937 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Does anyone recommend the SB Radio?
Let's face it: the Radio is currently nearly completely useless as bedside radio if you don't intend to run a local server around the clock. In the 6 months that I owned it, it worked only for a few weeks with a reasonable reliability. Currently, it's worse than ever and if I'd see a real alternative, I'd throw it out of the window with a smile on my face. The software design is crap, the implementation is buggy and the server setup obviously done by laymen. Every time I come to my bedroom and see that it displays the default background even if I rebooted it 5 minutes ago, I feel like taking a hammer and smashing it to smithereens. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78357 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] The alarm worked this morning!
It's sad and frustrating, but a working alarm really has become such a seldom event that I kinda psyched when it works once in a lifetime. I really don't tend to insult software developers as I'm one myself and know about everything there is to know about messing things up with the best intention. Yet really, how is it possible that a big company like Logitech is not able to hire a few people with at least mediocre design and development skills to finally fix this totally messed up amateurish design disaster. I waited for more than 6 months now for them to fix the thing to simply play the correct station at the correct time. Instead it changes the background every five minutes, wakes me up with the backup alarm at full volume or stops after a few seconds in the rare cases when it is willing or able to start the correct station. Please Logitech, don't ruin this brand like this. Please finally hire some people who actually have some development skills and experience to fix this mess. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78345 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Squeezebox Radio is quite buggy
I'd say it's a euphemism to call the Radio's software buggy - it's currently more or less completely -broken-, at least if you intend to use it as standalone bedside radio without a local server. Currently, it's senseless to count the times the Radio fails in the morning since this is the typical case now. E.g. this morning it started with the backup alarm in maximum volume, then stopped, then played the backup alarm in a lower volume, then stopped completely. When I pressed a preset button to play internet radio, it began streaming immediately (which goes to show that the connection and station where both up), only to stop 10 minutes later. Another few minutes later, there was a short sound and then I decided to finally switch it off and get up. No need to tell that my router didn't log a single event that could have caused this apart from a broken software in the Radio. No reboot, no connection drop, no whatever. Now really, I started to rely on the Radio after the 7.4.2 release and (more importantly) the server fixes in February, but 7.5.0 made everything much worse than it ever was before. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=77314 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Why not?
Tony T;533483 Wrote: > Sure, you're incorrect that the b/u alarm will not sound if your > internet connection goes down as this was fixed w/ 7.4.2 Well, you ability to read and/or understand what you read seems to need some improvement then. What I wrote was: > Then again, it stops after a random time or switches to the backup alarm > after a random time or starts with the backup alarm. Claiming that somebody said something that he didn't just to tell him this was wrong is kinda, well ... dumb. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=77119 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Why not?
Tony T;533284 Wrote: > Then there is something else wrong with your radio. If I shut down my > internet connection (power-down my wireless/router), thereby severing > mysqueezebox.com connection, a back-up alarm will sound. (this was a > problem that was fixed with 7.4.2) Re-read my post. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=77119 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Why not?
Hans_NL;533126 Wrote: > [...] unless the alarm depends on a MySqueezeBox.com connection, but > that would be silly. It does and and it is. That being said, to be fair, here (Germany, same server) the alarm usually starts every day. Then again, it stops after a random time or switches to the backup alarm after a random time or starts with the backup alarm. However, I use only once alarm per day and check/reconnect the Radio to MYSB every day before I go to bed. Since the Radio seems to store only the very next alarm internally, it's pretty possible that it would miss an alarm stored on the server otherwise. In most or probably all of the named error cases the problem is the connection to MYSB. There are a few cases where my router rebooted during the night or my ISP forced a reconnect while the alarm is playing and though the Radio should handle this correctly, too, I could live with that. Then again, in 99% of the error cases, I can't find a trace of a reboot or reconnect in my router's system log. So clearly either the MYSB server is instable again or the Radio's crappy software is trapped in some fault scenario. Anyway, I think it's safe to say that the connection to MYSB was never as instable as it is right now. Whether this is due to bugs on the server or client side is hard to tell. Most probably an unhealthy combination of both. The server configuration changes in February improved the situation a lot for 7.4.2, but obviously changes in 7.5 screwed this up again. Hell, Logitech, you really want to sink this ship, don't you? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=77119 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Why not?
The lack of alarm reliability after 6 months is of course the main issue of the Radio. Yet there are several more issues like the lack of customization and messed up layout of all default applets (wakeup, alarm, screensaver). Heck, not even switching the Radio off works correctly. What is most frustrating is the fact that the MYSB connectivity is currently worse than it ever was before. It kinda worked like 95% with 7.4.2 and the server fixes introduced in February, but currently this is really a complete disaster. While with 7.4.1 there were at least tricks to fix the MYSB connection without rebooting after either the server or the bug ridden Radio software screwed up again, now even rebooting doesn't help most of the times. In the last day, I had to power down the Radio completely (switch off, pull power plug from outlet, wait, plug it in, switch on) at least every second day to fix the MYSB connection. Also not a single alarm in the last week worked completely correctly. Either the backup alarm started right from the beginning or it kicked in after some time. Of course in heart-attack volume. Yes, the alarm reliability sucked from the beginning, but it was never as bad as it is now. They should sell this thing as Tamagotchi for technophile masochists. It is currently a bad joke to promote it as bedside radio. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=77119 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] dropping connection after firmware update
Even after all the frustration of the last 6 months caused by buggy and unreliable Radio software, I must admit that I'm surprised how much the guys at Logitech screwed up the 7.5 release. It seemed impossible that everything could get even worse and yet they managed to do it somehow. Quite anaccomplishment in a way. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=76938 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Squeezebox 7.4.2 - what the HELL Logitech?
The situation improved a lot, but mainly due to the server changes two weeks or so before the 7.4.2 update. Unfortunately, there are still some issues with the alarm. E.g. as discussed before, there's a very high chance that it stops without backup if the router reconnects during the alarm. Also my Radio still looses the MYSB connection sporadically (blue WLAN symbol) although the internet connection and WLAN is perfectly valid. In this state, there is no way to reconnect to MYSB but to reboot. This happened at least twice since the 7.4.2 update. So there's still lots to do to make the Radio as reliable as any cheap alarm clock. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=75541 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Squeezebox 7.4.2 - what the HELL Logitech?
Reliability of the alarm got a little better, but mainly due to the server fixes some weeks ago. The new firmware doesn't really fix all possible alarm issues. E.g. if my modem reconnects while the alarm is playing, there is a 50% chance that the (extremely loud) backup alarm is played at connection drop, but in the other 50%, the alarm just stops. It never happened though that the stream is continued after reconnect although the reconnect usually needs only a second or two. Also disappointing that the screwed up interface was not changed at all in 7.4.2. Still no way to see the clock during an alarm without pressing a button. Still no readable clock in the now playing screen. Yeah, I could use Erlands clock applet, but even this got worse for some reason compared to the one I used in 7.4.1. Also still it doesn't respect the language settings. Maybe in another year or so the Radio might live up to my expectations, but with all the nice new devices coming up (Sony Dash etc.), I'm not sure if I want to wait that much longer. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=75541 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Squeezebox 7.4.2 - what the HELL Logitech?
There -are- severe issues with the radio. The alarm was completely unreliable until a few weeks ago or so when the most serious server bugs were finally fixed after ignoring and denying them for the last 4 months. Still, even now, the radio stops playing after a random time now and then without any error message. And it's really upsetting to be told we could have used 7.4.2 the last months when this is simply not true for those who relied on the promise that the radio would work without a local server. My anger about this whole service disaster is only overtopped by the fear that this and the catastrophic delay of the Touch will put a disgraceful end to the whole product line. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=75541 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] SB Radio; No Server=No Alarm Function?
Would be great if it was that way, but with 7.4.1, it isn't and without a local server, you're damned to live with 7.4.1. Personally, if I would be in the same position again, I'd wait if 7.4.2 really fixes the basic functionality to a degree where the alarm is at least like 99% reliable. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=74837 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Now it stopped working altogether (German data center of MYSB is done for?)
Ok, sounds better. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=71964 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Now it stopped working altogether (German data center of MYSB is done for?)
Chunkywizard;512937 Wrote: > 7.4.2 has been promised very soon. Last time there was a semi-official statement 7.4.2 was said to be canceled for 7.5. Chunkywizard;512937 Wrote: > If you want a release candidate now, you can just download the lastest > nightly and this will have most of the fixes in. This so -not- helpful. Have you even ever tried to use the Radio without a local server? No? Surprise! -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=71964 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Now it stopped working altogether (German data center of MYSB is done for?)
I kinda gave up reporting each time the radio shows the blue icon and needs a reboot to find MYSB again. Hard to tell if this is only caused by the totally buggy radio software or if the server still has issues. Probably both. I'm SO tired of this and the other issues. I beginning to wonder if this brand will survive this disaster for another few months. The classic SB is canceled, the release date for the Touch is completely uncertain and with it the release of a new software is delayed again and again. Anyway, the Radio is still exactly as buggy as in October 2009 when I bought it. If somebody told me at this time that I would have to mess with the same alpha software in February, for sure I would have considered other options. Now really, if the Touch shifts into April or even summer, they should at least release a 7.4.2 software to fix the worst Radio bugs ASAP. There are so many internet radios on the market in the meantime and while they might suck in other aspects, at least the basic functionality is working. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=71964 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Now it stopped working altogether (German data center of MYSB is done for?)
McShovlin;500809 Wrote:
> Well it's a good job I checked this forum as I was about to pack my SBR
> up and send it back.
Don't give up that idea so easily. The issues with MYSB are known to
Logitech from at least one month (the last complete breakdown of MYSB in
Europe was the last weekend in November). They gave a statement two
weeks later which was more or less marketing blah-blah but promised the
problem was fixed now. Which of course it wasn't.
Indeed I'm pretty sure they either lied about the root source of the
problem ("too much success") or haven't really found it yet.
--
0xdeadbeef
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Re: [SlimDevices: Radio] Safe to use as an alarm clock?
Really hard to believe that everything works so great for you when people all over Europe complain about MYSB not working at all during large parts of the day lately. Then again: it's fine for you if -you- have no problems, but it doesn't make the design flaws and server issues any better. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=73164 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Now it stopped working altogether (German data center of MYSB is done for?)
Yeah, MYSB in Europe is pretty much broken again. It usually works in the early morning and late evening, but during the day Radios and other SqueezeOs devices can't connect any more. Shame on Logitech for such an amateurish service. It's really unbelievable how such a big company can screw up a server setup so severely and isn't able to fix it in two months. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=71964 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Safe to use as an alarm clock?
l.pinguin;500299 Wrote: > > Well, I live in Europe (the Netherlands) and I use it daily for months > now, and it has _never_ failed to wake me up, even with a power down > while it was running on batteries. It is working perfectly stable. Then you either have a (semi-)static IP (e.g. due to a cable ISP) or you use the Radio in a way to work around the design flaws. It is not questionable though that any kind of reconnect with changed IP leaves the Radio in a erratic state where the alarm function is not reliable. Indeed in the last weeks I established a workaround as well by forcing the reconnect in the (very late) morning and setting back the Radio to a normal state before I go to bed. Then again, even if this raises the reliability in the 90% range, it is still not near 100% as my ISP sometimes decides to do maintenance at night, the European MYSB server freaks out again or my router decides to reboot for some reason. So again: the alarm is only reliable under perfect conditions and any kind of reconnection during the night has obviously not been considered by the software designers at all. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=73164 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Safe to use as an alarm clock?
Coume;499952 Wrote: > Is the alarm clock reliable on it? Not really. Coume;499952 Wrote: > Anyone currently using the squeezebox radio on a daily basis as it's > alarm clock? Indeed I used it for about two months now and it only failed a few times completely. There were about a dozen semi-fails though where the alarm only played for a few minutes or even a few seconds when it should play 45 minutes. For really important alarms, I use the alarm function in my mobile phone which never fails. In a nutshell: the design of the software is severely spoiled and chances are low that this well change in the next two months or so. Therefore it only works reliable under perfect conditions. If you live in the USA, have a static IP address (or at least no forced reconnects by the ISP) or want to use a local Squeezebox server which runs 24h/days a week, you might be happy with the alarm function. If you live in Europe and want to use the Radio via MYSB, you won't. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=73164 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Squeezebox Radio In Hotel?
Sorry for intervening, but did someone actually try that with the Radio? Over Xmas, I was at away from home and took a netbook and my Radio with me since I assumed I could connect the Radio to the netbook via an ad-hoc network. Unfortunately, this failed miserably. Even when the Radio detected the netbook (with maximum signal strength), it simply wouldn't connect. Due to the problem that Windows lets you enter an ASCII WEP key while the Radio only lets you enter a hexadecimal WEP key, I only tried the uncrypted/open share. Yet with no success whatsoever. At home, with a router and WPA, there's no problem with WLAN. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=73156 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Internet connection drop
What I meant is that e.g. several menu functions aren't working either after a reconnection. E.g. setting the alarm time via the according button doesn't work. So most obviously the whole design is spoiled, not only the alarm applet. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72972 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Internet connection drop
While I deeply appreciate the effort you put in this, I somewhat doubt that fixing the alarm applet alone will help much. As I already pointed out before, the whole software of the Radio behaves erratically after a reconnection. Chances are the alarm applet is not even started. At least that is what happens for me. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72972 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Internet connection drop
Yep, there's a heap of issues with alarm reliability and the handling of the MYSB connection. Unfortunately none of them was fixed in the last two months and chances are low that they will be fixed soon. Next software release (7.5) is probably mid/end of January when the Touch is finally released. Unfortunately, I don't expect that the situation of the Radio will improve much with this software as currently (and the last two months) all resources were focused on the Touch and indeed changes for the Touch seem to have introduced new issues with the Radio. Then again: if you're optimistic, you could hope that the situation might improve a little with the 7.5 release in a few weeks. Maybe at least the backup alarm works most of the time then. I'm pretty pessimistic though that the major problems with the MYSB connection will be solved until then, since currently these issues are ignored and/or denied by Logitech and obviously no work whatsoever was done to fix the major design flaws. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72972 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Imminent Return -- How to Fix Alarms? Search? Tone Controls?
bluegaspode;496258 Wrote: > The alarm doesn't work reliable if the server it is connected to isn't > reliable. There are most certainly also issues with the software inside the Radio. If it is able to wake up at the correct time and connect to the correct stream, it should not freeze due to (self-inflicted) issues with MYSB. bluegaspode;496258 Wrote: > (b) currently isn't reliable. In europe their servers didn't scale with > the units sold. They claim that the problem is solved now. I don't believe either is true. The server was offline only for a short time and very soon the website was up again and every Classic SB and Boom in Europe could connect again, only the SqueezeOS devices couldn't for two days or so. Funny thing is that you could even remote control your Radio from MySqueezeBox.com, just the Radio said it couldn't connect. All this suggests that the "problems because of too much success"-story is marketing nonsense. Most probably the server crashed and they used a backup with a pre-SqueezeOs setup. Whatever they "solved" there (apart from restoring the configuration for SqueezeOS devices two days later), it didn't fix the daily Radio freezing due to the MYSB semi-connection-loss problems. bluegaspode;496258 Wrote: > Furthermore there still is rumour, that when your provider changes your > internet IPs overnight, MySB.com connections get lost. This is more than a rumor. If the Router reconnects at night, there is a 90% chance that the Radio will misbehave afterwards. It is obviously not the changed IP, but the reconnect process, which can take 2 minutes or so. Afterwards both sides -think- they are still connected, but the Radio behaves erratically and needs help to get back in a normal function state. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72393 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Option for double height/larger clock during playback
I might throw in this again: http://forums.slimdevices.com/showthread.php?t=69867 Yet we all know this is not going to happen in the next months if at all and messing around with a buggy API and lua interpreter doesn't seem very inviting. Not to speak of the open license questions. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72399 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Good Christmas gift for Mom?
Tony T;495563 Wrote: > Looks like European customers are not being ignored by the developers > after all :) Though I can imagine your "polite" reply: unfortunately this really doesn't seem to be related to the daily failure of the MYSB connection due to flawed software. This is just a pretty weak and much delayed explanation for the total MYSB disaster in Europe two weeks ago. E.g. it doesn't explain why classic Squeezeboxes could still connect to MYSB while all SqueezeOS based devices were not able to connect. Indeed the explanation even denies this fact and talks of a general problem, not one related to SqueezeOS devices. Well at least they did comment after two long weeks of ignoring this. Even if the comment is misleading and much too late. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72540 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Good Christmas gift for Mom?
kesey;495367 Wrote: > Oxdeadbeef, I have had no problem at all connecting to > www.mysqueezebox.com for the last week or more. I'm from Ireland, so I > would expect that I connect to a European server. My wife, a total > technophobe, is getting to know how to handle our radios etc., and to > switch from mysqueezebox.com to Squeezebox Server and back again. This > is happening without difficulty. You can easily check the server you're connected to under Settings->Extended->Information (or something like that). So you're saying you're using a Radio which is always in standby and you're using the alarm feature via MYSB and you never have issues? If so: are you using an internet connection via cable with a fixed IP by chance? -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72540 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Good Christmas gift for Mom?
Tony T;495349 Wrote: > I'm located in the US (East Coast) and connect to the logitech server in > Sunnyvale CA. So much about reading other people's posts... -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72540 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Good Christmas gift for Mom?
Tony T;495319 Wrote: > You clearly are not reading my posts in this thread. Yes I did. Where did you say you're from Europe? Are you? If not: did you read -my- posts? Tony T;495319 Wrote: > Not sure what your agenda is. I could ask you the same question. Mine is simply to get at least the most basic functions fixed as soon as possible. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72540 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Good Christmas gift for Mom?
kphinney;495268 Wrote: > Ouch. 0xdeadbeef excluded, does this happen to you others? Myself, > running two or three streams simultaneously, nearly every day, on two > SB3s and one Transporter I have yet to be - ever- disconnected, hung up, > or missed an alarm in greater than a year. Until now the only people who are satisfied with the alarm either live in the USA or use a local SB server. I've yet to find a single user in Europe with a dynamic IP who is happy with the alarm reliablity over MYSB. kphinney;495268 Wrote: > oxdeadbeef, have you done any troubleshooting on your own network? Why would I? My local network and my internet connection are perfectly valid. No problem to play a stream, just the connection to MYSB is not stable and the Radio's fault handling is either flawed or non-existent. Besides, since the Radio's software is flawed, I'm pretty sure that this happens to American customers, too. Yet, since it seems to be related to the forced (DSL) reconnect, it probably happens too seldom to cause a stir. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72540 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Good Christmas gift for Mom?
kphinney;495215 Wrote: > Are you saying the speed of the 802.11g wireless is not adequate for > streaming? I don't have any issues with 1411 kbps FLAC files on my SB3 > or Transporter. Yes, I'd like to see an upgrade to 802.11n, but that's > only so my entire wireless isn't stepped down when the SBs connect. Not at all. I'm saying that the Radio is buggy and the MYSB connection is completely unreliable. kphinney;495215 Wrote: > I've been using the mysqueezebox network for ver 4 years now and haven't > experienced any issues that I'd say would be a deal breaker. MySqueezebox.com didn't exist before the release of 7.4.0. So it's impossible you used it for 4 years. Its predecessor was "squeezenetwork.com", but this was a slightly different type of beast. kphinney;495215 Wrote: > Are you intoning that the SB Radio itself is buggy and does not connect > to MySB very well? It's hard to tell whether the MYSB connection problems are caused by the Radio or by the server. Most probably both are flawed. However, the main problem is the Radio, which doesn't seem to notice the loss of connection and/or obviously has no fault handling implemented at all. It simply does nothing in such a scenario - which happens at least once a day. E.g. you press the "Alarm" button and it plays a button sound, but nothing happens. It doesn't even try to fix the MYSB connection and doesn't output a error message either. It just sits there and does nothing. And indeed it's not so easy to get it out of that state. Did I mention that this happens at least once a day? kphinney;495215 Wrote: > I would have thought they were using the tried and true heart of the > same software they've been building on side SlimDevices released it. Not at all. The software for Controller, Radio and Touch is a completely new design (based on a scripting language called Lua). E.g. nearly all the configuration options of the SB Classic are missing. You can't even change a font size and have to live with a "now playing" screen with an unreadable clock. Also two weeks ago, the European MYSB server went down and as it was up again, no Controller or Radio in whole Europe could connect to MYSB while the "classic" devices could still connect. So also the server side seems to be different. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72540 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Good Christmas gift for Mom?
Tony T;495175 Wrote: > Only 18 comments on amazon.de. 11 are 4 or 5 stars True, although pretty meaningless. Firstly too few ratings, secondly all positive ratings done a few days after purchase and from people who use it in the office or kitchen. Still surprising to see a five star rating at all taking into account how miserably the Radio works with MYSB in Europe. Then again, just wait a few weeks and see the ratings go down. Tony T;495147 Wrote: > Well, technically you're correct that a manual is not included, but > there is a very detailed manual on the web: > http://www.logitech.com/repository/3257/pdf/24378.1.0.pdf Only in English though. Pretty amazing that Logitech dares to release the Radio without a proper manual - not even on CD. Indeed this is clearly a violation of German law and probably also of European law. Not that I ever actually read a manual, but e.g. for my parents only the printed word counts. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72540 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Good Christmas gift for Mom?
erland;495100 Wrote: > [...]I have it always connected to my local Squeezebox Server. > > Are all the issues for people which use the Radio connected to > mysqueezebox.com or what's the problems people are talking about ? Most of the real annoying issues are related to MYSB. Obviously the pre-release testing (I don't call it beta testing since IMHO the software hasn't entered a beta maturity yet) completely excluded MYSB. Although the American MYSB server seems to be a little more reliable and/or better configured than its European counterpart, there are reports about almost the same issues with the American server. Anyway, the mentioned Mom is supposed to use the Radio only via MYSB. So good luck to explain her why buttons stops to respond, connection to MYSB is lost all the time and the menu item to reconnect doesn't work etc. At least she is not supposed to use it as bedside radio. Then disinherison would be inevitable. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72540 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Good Christmas gift for Mom?
With all the current issues and the speed (or the lack thereof) they're being worked on, I'd never recommend a SB Radio as Xmas present for people that you don't ferociously hate. Not even for a technical savvy person. Let's face it: currently it's a buggy geek device and it comes without any kind of manual. It's ok for people who like playing around with new toys, have a high frustration tolerance and are happy to work around bugs every 2nd time they use it. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=72540 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
