Re: iPhone problems

[Ronni Brown]

Hi Severin,

Turn 'Data Roaming' OFF
You only need ‘Data Roaming’ when you are travelling overseas, you don’t want 
it turned ON in Australia.
 Turn OFF  'Data Roaming' on iPhone

Press Settings.
Press Mobile.
I turn Mobile Data OFF when I’m connected to Wi-Fi Networks (To restrict all 
data to Wi-Fi - so I’m not using any of my Telstra Mobile Data limit )
I always have Data Roaming OFF (as it not required)
 
Press the indicator next to "Data Roaming" to turn the function ON or OFF…. 
turn it OFF.
Press the Home key to return to the home screen.

Cheers,
Ronni

> On 30 Nov 2015, at 5:52 PM, Ronni Brown  wrote:
> 
> 
> 
>> On 30 Nov 2015, at 4:24 PM, Severin Crisp > > wrote:
>> 
>> I am very much an iPhone novice!  Twice now it has uploaded/or dowloaded? 
>> $40+ of data (20 or more GB!)with no trace of what it was and its origin or 
>> destination.  This is happening, but more slowly when data roaming is off.  
>> With no activity by me there is a slow drain.  I believe that I have turned 
>> off everything in sight.  
>> Can anyone point me asm to how to trace the culprit please?  
> 
> Hi Severin,
> 
> Are you using iOS 9.1?
> 
> Monitor Cellular Data Usage
> In Settings > Mobile, under Use Mobile Data For, iOS lists every app that has 
> used cellular data, along with a tally of how much data it has used since you 
> last tapped the Reset Statistics button at the bottom of the screen.
> 
> Disable Cellular Data by App
> iOS gives you ultimate control over whether an app is allowed to transfer 
> data over a cellular connection.
> Tap Settings > Mobile, and under Use Mobile Data For, turn off the switch for 
> any app that you don’t want using cellular data, perhaps because it chews 
> data in the background. If you disable cellular data for an app, it won’t be 
> able to use cellular data for any purpose.
> 
> Stop Automatic Downloads
> When you buy an app, ebook, or music from Apple, it downloads to your device 
> automatically. It can also automatically download to all your devices, so 
> long as they are signed in with the same Apple ID. For example, if you bought 
> an ebook from Apple’s iBooks Store on your iPad, it may have downloaded 
> automatically to your iPhone. Although this feature is convenient, it can eat 
> data quickly.
> 
> To disable automatic downloads—and turn off automatic app updates—toggle the 
> appropriate switch in Settings > iTunes & App Stores.
> 
> Disable Cellular Data for Automatic Downloads
> What if you want to enable automatic downloads, but you don’t want them to 
> happen over your cellular data connection? Go to Settings > App and iTunes 
> Stores, and turn off Use Mobile Data.
> With this option disabled, items for which you’ve turned on automatic 
> downloads (music, apps, books, or app updates) will download only over Wi-Fi.
> 
> Stop Background App Refresh
> Introduced in iOS 7, Background App Refresh keeps certain apps updated even 
> when they’re in the background. While this feature keeps app content fresh 
> and saves you from waiting for data to load when you launch an app, it can 
> also eat data without you realising.
> You can disable Background App Refresh entirely, or on a per-app basis, in 
> Settings > General > Background App Refresh.
> 
> Limit iCloud Data Usage
> Some iCloud services (shown in Settings > iCloud, if the device is signed in 
> to an iCloud account) can use a lot of data, including Photos, Safari, News, 
> and Backup (backups happen over Wi- Fi only). Consider disabling these 
> services if you don’t use them.
> 
> If you use iCloud Drive  - (NOTE: I don’t use iCloud Drive)
> If you’re having trouble staying under a data cap, disable Use Cellular Data 
> at the bottom of Settings > iCloud > iCloud Drive. If cellular data is off, 
> your iCloud Drive documents will sync next time the device has a Wi-Fi 
> connection.
> 
> Turn Down the Music
> The Music app can consume an overwhelming amount of data, especially if you 
> use Apple Music, iCloud Music Library, iTunes Match, or listen to online 
> radio.
> 
> Tap Settings > Music to find two options for controlling Music’s cellular 
> bandwidth usage:
> • Turning off Use Cellular Data will not only eliminate the app’s mobile data 
> usage, but also leave you without downloadable tunes in the Music app while 
> you’re out and about.
> • If you keep Use Cellular Data on, you can turn off High Quality on Cellular 
> to lesson the impact on your data cap.
> 
> Cheers,
> Ronni
> 

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Re: iPhone problems

[Ronni Brown]

> On 30 Nov 2015, at 4:24 PM, Severin Crisp  wrote:
> 
> I am very much an iPhone novice!  Twice now it has uploaded/or dowloaded? 
> $40+ of data (20 or more GB!)with no trace of what it was and its origin or 
> destination.  This is happening, but more slowly when data roaming is off.  
> With no activity by me there is a slow drain.  I believe that I have turned 
> off everything in sight.  
> Can anyone point me asm to how to trace the culprit please?  

Hi Severin,

Are you using iOS 9.1?

Monitor Cellular Data Usage
In Settings > Mobile, under Use Mobile Data For, iOS lists every app that has 
used cellular data, along with a tally of how much data it has used since you 
last tapped the Reset Statistics button at the bottom of the screen.

Disable Cellular Data by App
iOS gives you ultimate control over whether an app is allowed to transfer data 
over a cellular connection.
Tap Settings > Mobile, and under Use Mobile Data For, turn off the switch for 
any app that you don’t want using cellular data, perhaps because it chews data 
in the background. If you disable cellular data for an app, it won’t be able to 
use cellular data for any purpose.

Stop Automatic Downloads
When you buy an app, ebook, or music from Apple, it downloads to your device 
automatically. It can also automatically download to all your devices, so long 
as they are signed in with the same Apple ID. For example, if you bought an 
ebook from Apple’s iBooks Store on your iPad, it may have downloaded 
automatically to your iPhone. Although this feature is convenient, it can eat 
data quickly.

To disable automatic downloads—and turn off automatic app updates—toggle the 
appropriate switch in Settings > iTunes & App Stores.

Disable Cellular Data for Automatic Downloads
What if you want to enable automatic downloads, but you don’t want them to 
happen over your cellular data connection? Go to Settings > App and iTunes 
Stores, and turn off Use Mobile Data.
With this option disabled, items for which you’ve turned on automatic downloads 
(music, apps, books, or app updates) will download only over Wi-Fi.

Stop Background App Refresh
Introduced in iOS 7, Background App Refresh keeps certain apps updated even 
when they’re in the background. While this feature keeps app content fresh and 
saves you from waiting for data to load when you launch an app, it can also eat 
data without you realising.
You can disable Background App Refresh entirely, or on a per-app basis, in 
Settings > General > Background App Refresh.

Limit iCloud Data Usage
Some iCloud services (shown in Settings > iCloud, if the device is signed in to 
an iCloud account) can use a lot of data, including Photos, Safari, News, and 
Backup (backups happen over Wi- Fi only). Consider disabling these services if 
you don’t use them.

If you use iCloud Drive  - (NOTE: I don’t use iCloud Drive)
If you’re having trouble staying under a data cap, disable Use Cellular Data at 
the bottom of Settings > iCloud > iCloud Drive. If cellular data is off, your 
iCloud Drive documents will sync next time the device has a Wi-Fi connection.

Turn Down the Music
The Music app can consume an overwhelming amount of data, especially if you use 
Apple Music, iCloud Music Library, iTunes Match, or listen to online radio.

Tap Settings > Music to find two options for controlling Music’s cellular 
bandwidth usage:
• Turning off Use Cellular Data will not only eliminate the app’s mobile data 
usage, but also leave you without downloadable tunes in the Music app while 
you’re out and about.
• If you keep Use Cellular Data on, you can turn off High Quality on Cellular 
to lesson the impact on your data cap.

Cheers,
Ronni


> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> 
> 
> 

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iPhone problems

[Severin Crisp]

I am very much an iPhone novice!  Twice now it has uploaded/or dowloaded? $40+ 
of data (20 or more GB!)with no trace of what it was and its origin or 
destination.  This is happening, but more slowly when data roaming is off.  
With no activity by me there is a slow drain.  I believe that I have turned off 
everything in sight.  
Can anyone point me asm to how to trace the culprit please?  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Login problems

[Severin Crisp]

Curiouser and curiouser said Alice - and me too!  
Changed those three passwords and now all is fine - but they worked on the iMac 
before.  
Another one of Nature’s little mysteries!  
Severin Crisp



 On 25 Aug 2015, at 1:37 pm, Severin Crisp sevcr...@westnet.com.au wrote:
 
 On the iPad I use the iPad apps and on the iMac i use safari
 A real puzzle as all else on the iPad is 1005.  It mimics a fault in the iPad 
 “keypad”, if you can envisage that!  One I could understand but not three!
 Thanks for your interest
 Severin
 On 25 Aug 2015, at 11:00 am, Ronda Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Hi Severin,
 
 I would try to give you suggestions if I understood your question... I have 
 no idea what your problem is? :(
 Are you using Safari to login to your banks and PayPal or their Apps on the 
 iPad?
 
 As no one has responded perhaps others also don't understand the question...
 
 Kind Regards,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 24 Aug 2015, at 5:40 pm, Severin Crisp sevcr...@westnet.com.au 
 mailto:sevcr...@westnet.com.au wrote:
 
 I am finding that login to two banks PayPal on my iPad come back with 
 details not matching messages.  No problems on my iMac.  
 I believe, but can not be certain that this came after latest IOS update.  
 Any suggestions?  
 Severin Crisp
 
 Sent from Sev's iPad
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  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au 
 mailto:sevcr...@westnet.com.au
 
 
 
 
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Login problems

[Severin Crisp]

I am finding that login to two banks PayPal on my iPad come back with details 
not matching messages.  No problems on my iMac.  
I believe, but can not be certain that this came after latest IOS update.  
Any suggestions?  
Severin Crisp

Sent from Sev's iPad
-- The WA Macintosh User Group Mailing List --
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Re: Login problems

[Severin Crisp]

On the iPad I use the iPad apps and on the iMac i use safari
A real puzzle as all else on the iPad is 1005.  It mimics a fault in the iPad 
“keypad”, if you can envisage that!  One I could understand but not three!
Thanks for your interest
Severin
 On 25 Aug 2015, at 11:00 am, Ronda Brown ro...@mac.com wrote:
 
 Hi Severin,
 
 I would try to give you suggestions if I understood your question... I have 
 no idea what your problem is? :(
 Are you using Safari to login to your banks and PayPal or their Apps on the 
 iPad?
 
 As no one has responded perhaps others also don't understand the question...
 
 Kind Regards,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 24 Aug 2015, at 5:40 pm, Severin Crisp sevcr...@westnet.com.au wrote:
 
 I am finding that login to two banks PayPal on my iPad come back with 
 details not matching messages.  No problems on my iMac.  
 I believe, but can not be certain that this came after latest IOS update.  
 Any suggestions?  
 Severin Crisp
 
 Sent from Sev's iPad
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
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Re: Login problems

[Ronda Brown]

Hi Severin,

I would try to give you suggestions if I understood your question... I have no 
idea what your problem is? :(
Are you using Safari to login to your banks and PayPal or their Apps on the 
iPad?

As no one has responded perhaps others also don't understand the question...

Kind Regards,
Ronni

Sent from Ronni's iPad4


 On 24 Aug 2015, at 5:40 pm, Severin Crisp sevcr...@westnet.com.au wrote:
 
 I am finding that login to two banks PayPal on my iPad come back with details 
 not matching messages.  No problems on my iMac.  
 I believe, but can not be certain that this came after latest IOS update.  
 Any suggestions?  
 Severin Crisp
 
 Sent from Sev's iPad
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Re: Second email address problems

[Jennifer Lefroy]

Thank you all very much.  I am now set up properly and have learned several
things into the bargain.

With best wishes,
Jennifer.

On 13 July 2015 at 10:46, Kaye and Geoff k...@kgweb.org.au wrote:

 Hello Jennifer

 On 12/07/2015, at 6:29 PM, Jennifer Lefroy wrote:

  I should add that I have sent successfully  a message to our first
 address and it appears in that mailbox, but there is no way of knowing this
 otherwise.

 You can check that the email account is set up correctly by your ISP (and
 that you have the correct password) by using webmail to access the account.
 I presume that your ISP provides webmail - I do not know of any who do not.

 First send a test message to your new email address and then use webmail
 to see if it has been received. Your ISP's web site should have
 instructions for using webmail if you have not used it before - it is
 similar to Gmail so you should be able to work it out.

 If you can get in to the account and the message is there, then the
 problem is in the settings in your mail program on your computer. Follow
 Tim's suggestions to get it working.

 Regards

 Geoff
 ---
 Kaye and Geoff
 k...@kgweb.org.au





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Re: Second email address problems

[Jennifer Lefroy]

I am afraid my ignorance is abysmal, Tim. I do not have my own domain.  I
asked the provider  (and perhaps I should not have said server?) for a
second address.  Then what I have done is go to Mail Preferences, clicked
on the add account and followed the Wizard.  Occasionally it is now asking
for the password for the account which it does not accept.

I am working on a Mac OS X 10.8.5 Mountain Lion.

Perhaps I have to contact the provider tomorrow (It's a small one not open
till then.) Thank you of your suggestion.
Jennifer

On 12 July 2015 at 18:04, Tim Law t...@peoplehelp.com.au wrote:

 Jennifer,

 Given you have access to the server, I am assuming you are connecting via
 the cpanel, short for control panel.  This is a pretty standard thing for
 people that have their own domain. Alongside the areas where you set things
 like password and quota, is a way of downloading the settings.

 I suggest you do this, then double click on the download. It should open
 in Mail.app - i think - and import the correct settings.

 Tim


  On 12 Jul 2015, at 4:52 pm, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:
 
  Hello Everyone,
 
  I have set up a second email address with our server.  It appears in the
 inbox for Macmail but has symbol of no connection although the first
 address is working.  It does not appear to have a separate Sent box or
 Drafts etc. I can't find any suggestions in Google.  Can anyone help,
 please?
 
  With best wishes,
  Jennifer
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Re: Second email address problems

[Kaye and Geoff]

Hello Jennifer

On 12/07/2015, at 6:29 PM, Jennifer Lefroy wrote:

 I should add that I have sent successfully  a message to our first address 
 and it appears in that mailbox, but there is no way of knowing this 
 otherwise. 

You can check that the email account is set up correctly by your ISP (and that 
you have the correct password) by using webmail to access the account. I 
presume that your ISP provides webmail - I do not know of any who do not.

First send a test message to your new email address and then use webmail to see 
if it has been received. Your ISP's web site should have instructions for using 
webmail if you have not used it before - it is similar to Gmail so you should 
be able to work it out.

If you can get in to the account and the message is there, then the problem is 
in the settings in your mail program on your computer. Follow Tim's suggestions 
to get it working.

Regards

Geoff
---
Kaye and Geoff
k...@kgweb.org.au





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Re: Second email address problems

[Jennifer Lefroy]

I should add that I have sent successfully  a message to our first address
and it appears in that mailbox, but there is no way of knowing this
otherwise.

On 12 July 2015 at 18:26, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:

 I am afraid my ignorance is abysmal, Tim. I do not have my own domain.  I
 asked the provider  (and perhaps I should not have said server?) for a
 second address.  Then what I have done is go to Mail Preferences, clicked
 on the add account and followed the Wizard.  Occasionally it is now asking
 for the password for the account which it does not accept.

 I am working on a Mac OS X 10.8.5 Mountain Lion.

 Perhaps I have to contact the provider tomorrow (It's a small one not open
 till then.) Thank you of your suggestion.
 Jennifer

 On 12 July 2015 at 18:04, Tim Law t...@peoplehelp.com.au wrote:

 Jennifer,

 Given you have access to the server, I am assuming you are connecting via
 the cpanel, short for control panel.  This is a pretty standard thing for
 people that have their own domain. Alongside the areas where you set things
 like password and quota, is a way of downloading the settings.

 I suggest you do this, then double click on the download. It should open
 in Mail.app - i think - and import the correct settings.

 Tim


  On 12 Jul 2015, at 4:52 pm, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:
 
  Hello Everyone,
 
  I have set up a second email address with our server.  It appears in
 the inbox for Macmail but has symbol of no connection although the first
 address is working.  It does not appear to have a separate Sent box or
 Drafts etc. I can't find any suggestions in Google.  Can anyone help,
 please?
 
  With best wishes,
  Jennifer
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Second email address problems

[Jennifer Lefroy]

Hello Everyone,

I have set up a second email address with our server.  It appears in the
inbox for Macmail but has symbol of no connection although the first
address is working.  It does not appear to have a separate Sent box or
Drafts etc. I can't find any suggestions in Google.  Can anyone help,
please?

With best wishes,
Jennifer
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Re: Second email address problems

[Tim Law]

Jennifer,

Given you have access to the server, I am assuming you are connecting via the 
cpanel, short for control panel.  This is a pretty standard thing for people 
that have their own domain. Alongside the areas where you set things like 
password and quota, is a way of downloading the settings. 

I suggest you do this, then double click on the download. It should open in 
Mail.app - i think - and import the correct settings.

Tim


 On 12 Jul 2015, at 4:52 pm, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:
 
 Hello Everyone,
 
 I have set up a second email address with our server.  It appears in the 
 inbox for Macmail but has symbol of no connection although the first address 
 is working.  It does not appear to have a separate Sent box or Drafts etc. I 
 can't find any suggestions in Google.  Can anyone help, please?
 
 With best wishes,
 Jennifer
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Re: Second email address problems

[Tim Law]

Okay,

There are two ways to view the mail account information.  

One is via MailPreferences Accounts. There is no wizard in this section.
The other way is MailAccounts.   This way there IS a wizard.

Having two methods can be confusing, but there is an important distinction in 
what they each do. One is more automated, hence the Wizard. It can get things 
wrong tho. 

What I suggest you do, given this new email address is from the same ISP, 
internet service provider, as your first email account is to go to 
MailPreferencesAccounts and click on the email account that works properly, 
and take some screen prints  Apple-Shift-4 and use the mouse to select the 
small area of the screen you want to take a screen capture. 
Do this for Account Information, Mailbox Behaviours and Advanced. You’ll only 
find this in MailPreferencesAccounts, not MailAccounts. 

Then go to the new problematic account and replicate the settings, apart from 
the obvious ones of providing the new email address and password, and giving it 
a new Description. 

See how that goes. 

What does right clicking on the warning triangle say?  Not sure if this does 
show up something, but it’s worth a try. 

The other troubleshooting tip is to go to WindowActivity in Mail, and that 
might show where the account is getting stuck. It’s also interesting see all 
the behind the scenes activity that goes on with Mail. 

Tim






 On 12 Jul 2015, at 6:29 pm, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:
 
 I should add that I have sent successfully  a message to our first address 
 and it appears in that mailbox, but there is no way of knowing this 
 otherwise. 
 
 On 12 July 2015 at 18:26, Jennifer Lefroy lefroy.jenni...@gmail.com 
 mailto:lefroy.jenni...@gmail.com wrote:
 I am afraid my ignorance is abysmal, Tim. I do not have my own domain.  I 
 asked the provider  (and perhaps I should not have said server?) for a second 
 address.  Then what I have done is go to Mail Preferences, clicked on the add 
 account and followed the Wizard.  Occasionally it is now asking for the 
 password for the account which it does not accept.
 
 I am working on a Mac OS X 10.8.5 Mountain Lion.
 
 Perhaps I have to contact the provider tomorrow (It's a small one not open 
 till then.) Thank you of your suggestion.
 Jennifer
 
 On 12 July 2015 at 18:04, Tim Law t...@peoplehelp.com.au 
 mailto:t...@peoplehelp.com.au wrote:
 Jennifer,
 
 Given you have access to the server, I am assuming you are connecting via the 
 cpanel, short for control panel.  This is a pretty standard thing for people 
 that have their own domain. Alongside the areas where you set things like 
 password and quota, is a way of downloading the settings.
 
 I suggest you do this, then double click on the download. It should open in 
 Mail.app - i think - and import the correct settings.
 
 Tim
 
 
  On 12 Jul 2015, at 4:52 pm, Jennifer Lefroy lefroy.jenni...@gmail.com 
  mailto:lefroy.jenni...@gmail.com wrote:
 
  Hello Everyone,
 
  I have set up a second email address with our server.  It appears in the 
  inbox for Macmail but has symbol of no connection although the first 
  address is working.  It does not appear to have a separate Sent box or 
  Drafts etc. I can't find any suggestions in Google.  Can anyone help, 
  please?
 
  With best wishes,
  Jennifer
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Site problems

[Severin Crisp]

On one of my sites I have a movie playback problem.  Safari comes up with 
Plugin failure.   Firefox asks me to click and activate QT plugin then all is 
fine.  QT playback is correctly in my main library and there is no DIVX 
showing.  What else should I look for?
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Mirroring problems

[Daniel Kerr]

Hi Barry

A few things on these links may help to start with…
https://discussions.apple.com/thread/6657100
https://discussions.apple.com/thread/6734126
https://support.apple.com/en-us/HT203822

A couple of them refer if you're previously used AirParrot or similar can 
conflict. Also check all is running at native resolutions as well.
Might be some things there to start with.

Kind regards
Daniel

Sent from my iPhone 6

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 26/03/2015, at 4:02 PM, Barry Sexstone bjsexst...@netspace.net.au wrote:

 I am having problems mirroring my iMac Retina through Apple TV.
 I am happy that my Apple TV setup is OK as I have no problems with mirroring 
 my Macbook Air.  I am also happy that my network is OK as I can watch iTunes 
 content on my iMac through the Apple TV.
 When I open airplay I appear to have the option to either extend the desktop 
 or mirror the display bu clicking on the mirror option has no result.
 
 Any suggestions?
 
 Barry
 
 
 
 iMac Retina 5K 27
 Intel Core i5 3.5 GHz 
 8 GB RAM
 1.0 TB HD
 OS X 10.10.2
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Re: Mirroring problems

[Barry Sexstone]

Success!
I found further references to Air Parrot which suggested the following:-
Go to  System\library\extensions
Delete AirParrotdriver.kext   and
APEextFramebuffer.kext
Reboot

I did this and now all seems well

I have no idea where the original Air Parrot came from, possibly my previous 
machine which has been used by my Grand children as well as myself.

Cheers

Barry

 On 27 Mar 2015, at 7:51 am, Barry Sexstone bjsexst...@netspace.net.au wrote:
 
 Thanks Daniel
 
 I had already read these articles.   To my knowledge Air Parrot has never 
 been installed on this machine,  it may however have been installed on my 
 previous one from which I migrated most information.   Although not shown on 
 that machine the drivers may have remained and been migrated.   It looks as 
 if I may have to go down the Terminal route although I am always nervous 
 about using terminal.
 
 Cheers
 
 Barry
 
 On 26 Mar 2015, at 9:57 pm, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Hi Barry
 
 A few things on these links may help to start with…
 https://discussions.apple.com/thread/6657100
 https://discussions.apple.com/thread/6734126
 https://support.apple.com/en-us/HT203822
 
 A couple of them refer if you're previously used AirParrot or similar can 
 conflict. Also check all is running at native resolutions as well.
 Might be some things there to start with.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 6
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, that 
 permission by the author be requested. 
 
 On 26/03/2015, at 4:02 PM, Barry Sexstone bjsexst...@netspace.net.au wrote:
 
 I am having problems mirroring my iMac Retina through Apple TV.
 I am happy that my Apple TV setup is OK as I have no problems with 
 mirroring my Macbook Air.  I am also happy that my network is OK as I can 
 watch iTunes content on my iMac through the Apple TV.
 When I open airplay I appear to have the option to either extend the 
 desktop or mirror the display bu clicking on the mirror option has no 
 result.
 
 Any suggestions?
 
 Barry
 
 
 
 iMac Retina 5K 27
 Intel Core i5 3.5 GHz 
 8   GB RAM
 1.0 TB HD
 OS X 10.10.2
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Re: Mirroring problems

[Barry Sexstone]

Thanks Daniel

I had already read these articles.   To my knowledge Air Parrot has never been 
installed on this machine,  it may however have been installed on my previous 
one from which I migrated most information.   Although not shown on that 
machine the drivers may have remained and been migrated.   It looks as if I may 
have to go down the Terminal route although I am always nervous about using 
terminal.

Cheers

Barry

 On 26 Mar 2015, at 9:57 pm, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Hi Barry
 
 A few things on these links may help to start with…
 https://discussions.apple.com/thread/6657100
 https://discussions.apple.com/thread/6734126
 https://support.apple.com/en-us/HT203822
 
 A couple of them refer if you're previously used AirParrot or similar can 
 conflict. Also check all is running at native resolutions as well.
 Might be some things there to start with.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 6
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 26/03/2015, at 4:02 PM, Barry Sexstone bjsexst...@netspace.net.au wrote:
 
 I am having problems mirroring my iMac Retina through Apple TV.
 I am happy that my Apple TV setup is OK as I have no problems with mirroring 
 my Macbook Air.  I am also happy that my network is OK as I can watch iTunes 
 content on my iMac through the Apple TV.
 When I open airplay I appear to have the option to either extend the desktop 
 or mirror the display bu clicking on the mirror option has no result.
 
 Any suggestions?
 
 Barry
 
 
 
 iMac Retina 5K 27
 Intel Core i5 3.5 GHz 
 8GB RAM
 1.0 TB HD
 OS X 10.10.2
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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Mirroring problems

[Barry Sexstone]

I am having problems mirroring my iMac Retina through Apple TV.
I am happy that my Apple TV setup is OK as I have no problems with mirroring my 
Macbook Air.  I am also happy that my network is OK as I can watch iTunes 
content on my iMac through the Apple TV.
When I open airplay I appear to have the option to either extend the desktop or 
mirror the display bu clicking on the mirror option has no result.

Any suggestions?

Barry



iMac Retina 5K 27
Intel Core i5 3.5 GHz 
8   GB RAM
1.0 TB HD
OS X 10.10.2



















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Re: Problems with iOS 8.1.2 Update on iPad Air

[Marlene Oostryck]

Hello Ronni

Thanks for your response Ronni.

I have followed your instructions - but when the Apple logo appeared (no red 
slider, despite holding for some time) - I am now instructed to:
Slide to set up.

Do I set up from scratch and then connect to iTunes to try and restore all?

Regards

Marlene 

On 22/01/2015, at 6:32 PM, Ronni Brown wrote:

 Hi Marlene,
 
 Did your iPad update to iOS 8.1.2 successfully?
 
 If so Eject your iPad from iTunes
 Disconnect the cable from your computer  iPad
 
 Then do a Hard Reset
 1.  Press and hold the Sleep/Wake button and the Home button at the same time 
 for at least 10 seconds.
 2.  Ignore the red slider that appears on the screen and keep holding both 
 buttons until the Apple logo appears.
 
 Your iPad will restart.
 Let us know if the reset fixes the problem.
 
 Cheers,
 Ronni
 
 On 22 Jan 2015, at 5:54 pm, Marlene Oostryck oostr...@optusnet.com.au 
 wrote:
 
 Hello All,
 
 I have an iPad Air (64GB), purchased in Sept 2014 which has been operating 
 perfectly.
 
 Today I did a back-up on iTunes - that appeared to proceed as normal.
 
 Then I did an iOS 8.1.2 Update through iTunes.
 
 When all was finished (about 20 mins) a message came up saying:
 
 iTunes could not back up this iPad Marlene Oostryck's iPad because it has 
 not been set up yet.
 
 I still have the screen open - some advice would be appreciated.
 -(going interstate on Tuesday and really need a functioning iPad.
 
 Many thanks
 
 Marlene Oostryck
 
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Re: Problems with iOS 8.1.2 Update on iPad Air

[Marlene Oostryck]

Hi Ronni

The Apple logo appeared and I held them both a little longer waiting for the 
red slider - but when that did not appear - let them both go.

On 22/01/2015, at 8:00 PM, Ronda Brown wrote:

 
 
 Sent from Ronni's iPad4
 
 
 On 22 Jan 2015, at 7:53 pm, Marlene Oostryck oostr...@optusnet.com.au wrote:
 
 Hello Ronni
 
 Thanks for your response Ronni.
 
 I have followed your instructions - but when the Apple logo appeared (no red 
 slider, despite holding for some time) -
 
 Did you let go both the Sleep  Wake buttons when the Apple Logo appeared?
 
 1.  Press and hold the Sleep/Wake button and the Home button at the same 
 time for at least 10 seconds.
 2.  Ignore the red slider that appears on the screen and keep holding both 
 buttons until the Apple logo appears.
 
 
 I am now instructed to:
 Slide to set up.
 
 Do I set up from scratch and then connect to iTunes to try and restore all?
 
 Regards
 
 Marlene 
 
 On 22/01/2015, at 6:32 PM, Ronni Brown wrote:
 
 Hi Marlene,
 
 Did your iPad update to iOS 8.1.2 successfully?
 
 If so Eject your iPad from iTunes
 Disconnect the cable from your computer  iPad
 
 Then do a Hard Reset
 1.  Press and hold the Sleep/Wake button and the Home button at the same 
 time for at least 10 seconds.
 2.  Ignore the red slider that appears on the screen and keep holding both 
 buttons until the Apple logo appears.
 
 Your iPad will restart.
 Let us know if the reset fixes the problem.
 
 Cheers,
 Ronni
 
 On 22 Jan 2015, at 5:54 pm, Marlene Oostryck oostr...@optusnet.com.au 
 wrote:
 
 Hello All,
 
 I have an iPad Air (64GB), purchased in Sept 2014 which has been operating 
 perfectly.
 
 Today I did a back-up on iTunes - that appeared to proceed as normal.
 
 Then I did an iOS 8.1.2 Update through iTunes.
 
 When all was finished (about 20 mins) a message came up saying:
 
 iTunes could not back up this iPad Marlene Oostryck's iPad because it 
 has not been set up yet.
 
 I still have the screen open - some advice would be appreciated.
 -(going interstate on Tuesday and really need a functioning iPad.
 
 Many thanks
 
 Marlene Oostryck
 
 -- The WA Macintosh User Group Mailing List --
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Re: Problems with iOS 8.1.2 Update on iPad Air

[Daniel Kerr]

Some of the updates will make you go through the Setup process again.
But all your stuff is still there (generally).
Once you've gone through the slide to set up and then follow the prompts and 
fill in details where required, you'll find (or should find) you're back to 
your normal iPad
(if it then needs to restore anything it will continue to do this from the 
backup).

Kind regards
Daniel

Sent from my iPhone 6

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 22/01/2015, at 8:08 PM, Marlene Oostryck oostr...@optusnet.com.au wrote:

 Hi Ronni
 
 The Apple logo appeared and I held them both a little longer waiting for the 
 red slider - but when that did not appear - let them both go.
 
 On 22/01/2015, at 8:00 PM, Ronda Brown wrote:
 
 
 
 Sent from Ronni's iPad4
 
 
 On 22 Jan 2015, at 7:53 pm, Marlene Oostryck oostr...@optusnet.com.au 
 wrote:
 
 Hello Ronni
 
 Thanks for your response Ronni.
 
 I have followed your instructions - but when the Apple logo appeared (no 
 red slider, despite holding for some time) -
 
 Did you let go both the Sleep  Wake buttons when the Apple Logo appeared?
 
 1.  Press and hold the Sleep/Wake button and the Home button at the same 
 time for at least 10 seconds.
 2.  Ignore the red slider that appears on the screen and keep holding both 
 buttons until the Apple logo appears.
 
 
 I am now instructed to:
 Slide to set up.
 
 Do I set up from scratch and then connect to iTunes to try and restore all?
 
 Regards
 
 Marlene 
 
 On 22/01/2015, at 6:32 PM, Ronni Brown wrote:
 
 Hi Marlene,
 
 Did your iPad update to iOS 8.1.2 successfully?
 
 If so Eject your iPad from iTunes
 Disconnect the cable from your computer  iPad
 
 Then do a Hard Reset
 1.  Press and hold the Sleep/Wake button and the Home button at the same 
 time for at least 10 seconds.
 2.  Ignore the red slider that appears on the screen and keep holding both 
 buttons until the Apple logo appears.
 
 Your iPad will restart.
 Let us know if the reset fixes the problem.
 
 Cheers,
 Ronni
 
 On 22 Jan 2015, at 5:54 pm, Marlene Oostryck oostr...@optusnet.com.au 
 wrote:
 
 Hello All,
 
 I have an iPad Air (64GB), purchased in Sept 2014 which has been 
 operating perfectly.
 
 Today I did a back-up on iTunes - that appeared to proceed as normal.
 
 Then I did an iOS 8.1.2 Update through iTunes.
 
 When all was finished (about 20 mins) a message came up saying:
 
 iTunes could not back up this iPad Marlene Oostryck's iPad because it 
 has not been set up yet.
 
 I still have the screen open - some advice would be appreciated.
 -(going interstate on Tuesday and really need a functioning iPad.
 
 Many thanks
 
 Marlene Oostryck
 
 -- The WA Macintosh User Group Mailing List --
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Re: Problems with iOS 8.1.2 Update on iPad Air

[Marlene Oostryck]

Many thanks Ronni and Daniel, 

After Daniel's email I went to my iPad to do the setup again - and it had done 
it all except for a few prompts! Obviously humans are becoming obsolete!

All appears to be there - so hopefully I can get a good night's sleep tonight 
now!

It's so good to be able to turn to WAMUG for some expert help and re-assurance 
when the stress levels are rising.

Regards

Marlene O

On 22/01/2015, at 8:31 PM, Daniel Kerr wrote:

 Some of the updates will make you go through the Setup process again.
 But all your stuff is still there (generally).
 Once you've gone through the slide to set up and then follow the prompts 
 and fill in details where required, you'll find (or should find) you're back 
 to your normal iPad
 (if it then needs to restore anything it will continue to do this from the 
 backup).
 
 Kind regards
 Daniel
 
 Sent from my iPhone 6
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 22/01/2015, at 8:08 PM, Marlene Oostryck oostr...@optusnet.com.au wrote:
 
 Hi Ronni
 
 The Apple logo appeared and I held them both a little longer waiting for the 
 red slider - but when that did not appear - let them both go.
 
 On 22/01/2015, at 8:00 PM, Ronda Brown wrote:
 
 
 
 Sent from Ronni's iPad4
 
 
 On 22 Jan 2015, at 7:53 pm, Marlene Oostryck oostr...@optusnet.com.au 
 wrote:
 
 Hello Ronni
 
 Thanks for your response Ronni.
 
 I have followed your instructions - but when the Apple logo appeared (no 
 red slider, despite holding for some time) -
 
 Did you let go both the Sleep  Wake buttons when the Apple Logo appeared?
 
 1.  Press and hold the Sleep/Wake button and the Home button at the same 
 time for at least 10 seconds.
 2.  Ignore the red slider that appears on the screen and keep holding both 
 buttons until the Apple logo appears.
 
 
 I am now instructed to:
 Slide to set up.
 
 Do I set up from scratch and then connect to iTunes to try and restore all?
 
 Regards
 
 Marlene 
 
 On 22/01/2015, at 6:32 PM, Ronni Brown wrote:
 
 Hi Marlene,
 
 Did your iPad update to iOS 8.1.2 successfully?
 
 If so Eject your iPad from iTunes
 Disconnect the cable from your computer  iPad
 
 Then do a Hard Reset
 1.  Press and hold the Sleep/Wake button and the Home button at the same 
 time for at least 10 seconds.
 2.  Ignore the red slider that appears on the screen and keep holding 
 both buttons until the Apple logo appears.
 
 Your iPad will restart.
 Let us know if the reset fixes the problem.
 
 Cheers,
 Ronni
 
 On 22 Jan 2015, at 5:54 pm, Marlene Oostryck oostr...@optusnet.com.au 
 wrote:
 
 Hello All,
 
 I have an iPad Air (64GB), purchased in Sept 2014 which has been 
 operating perfectly.
 
 Today I did a back-up on iTunes - that appeared to proceed as normal.
 
 Then I did an iOS 8.1.2 Update through iTunes.
 
 When all was finished (about 20 mins) a message came up saying:
 
 iTunes could not back up this iPad Marlene Oostryck's iPad because it 
 has not been set up yet.
 
 I still have the screen open - some advice would be appreciated.
 -(going interstate on Tuesday and really need a functioning iPad.
 
 Many thanks
 
 Marlene Oostryck
 
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Problems with iOS 8.1.2 Update on iPad Air

[Marlene Oostryck]

Hello All,

I have an iPad Air (64GB), purchased in Sept 2014 which has been operating 
perfectly.

Today I did a back-up on iTunes - that appeared to proceed as normal.

Then I did an iOS 8.1.2 Update through iTunes.

When all was finished (about 20 mins) a message came up saying:

iTunes could not back up this iPad Marlene Oostryck's iPad because it has 
not been set up yet.

I still have the screen open - some advice would be appreciated.
 -(going interstate on Tuesday and really need a functioning iPad.

Many thanks

Marlene Oostryck
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Re: Problems with iOS 8.1.2 Update on iPad Air

[Ronni Brown]

Hi Marlene,

Did your iPad update to iOS 8.1.2 successfully?

If so Eject your iPad from iTunes
Disconnect the cable from your computer  iPad

Then do a Hard Reset
1.  Press and hold the Sleep/Wake button and the Home button at the same time 
for at least 10 seconds.
2.  Ignore the red slider that appears on the screen and keep holding both 
buttons until the Apple logo appears.

Your iPad will restart.
Let us know if the reset fixes the problem.

Cheers,
Ronni

 On 22 Jan 2015, at 5:54 pm, Marlene Oostryck oostr...@optusnet.com.au wrote:
 
 Hello All,
 
 I have an iPad Air (64GB), purchased in Sept 2014 which has been operating 
 perfectly.
 
 Today I did a back-up on iTunes - that appeared to proceed as normal.
 
 Then I did an iOS 8.1.2 Update through iTunes.
 
 When all was finished (about 20 mins) a message came up saying:
 
 iTunes could not back up this iPad Marlene Oostryck's iPad because it has 
 not been set up yet.
 
 I still have the screen open - some advice would be appreciated.
 -(going interstate on Tuesday and really need a functioning iPad.
 
 Many thanks
 
 Marlene Oostryck

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Re: Problems with iOS 8.1.2 Update on iPad Air

[Ronda Brown]

Sent from Ronni's iPad4


 On 22 Jan 2015, at 7:53 pm, Marlene Oostryck oostr...@optusnet.com.au wrote:
 
 Hello Ronni
 
 Thanks for your response Ronni.
 
 I have followed your instructions - but when the Apple logo appeared (no red 
 slider, despite holding for some time) -

Did you let go both the Sleep  Wake buttons when the Apple Logo appeared?

 1.  Press and hold the Sleep/Wake button and the Home button at the same time 
 for at least 10 seconds.
 2.  Ignore the red slider that appears on the screen and keep holding both 
 buttons until the Apple logo appears.


 I am now instructed to:
 Slide to set up.
 
 Do I set up from scratch and then connect to iTunes to try and restore all?
 
 Regards
 
 Marlene 
 
 On 22/01/2015, at 6:32 PM, Ronni Brown wrote:
 
 Hi Marlene,
 
 Did your iPad update to iOS 8.1.2 successfully?
 
 If so Eject your iPad from iTunes
 Disconnect the cable from your computer  iPad
 
 Then do a Hard Reset
 1.  Press and hold the Sleep/Wake button and the Home button at the same 
 time for at least 10 seconds.
 2.  Ignore the red slider that appears on the screen and keep holding both 
 buttons until the Apple logo appears.
 
 Your iPad will restart.
 Let us know if the reset fixes the problem.
 
 Cheers,
 Ronni
 
 On 22 Jan 2015, at 5:54 pm, Marlene Oostryck oostr...@optusnet.com.au 
 wrote:
 
 Hello All,
 
 I have an iPad Air (64GB), purchased in Sept 2014 which has been operating 
 perfectly.
 
 Today I did a back-up on iTunes - that appeared to proceed as normal.
 
 Then I did an iOS 8.1.2 Update through iTunes.
 
 When all was finished (about 20 mins) a message came up saying:
 
 iTunes could not back up this iPad Marlene Oostryck's iPad because it 
 has not been set up yet.
 
 I still have the screen open - some advice would be appreciated.
 -(going interstate on Tuesday and really need a functioning iPad.
 
 Many thanks
 
 Marlene Oostryck
 
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Re: Disk Warrior Update Problems

[Stephen Chape]

Sorry Ronnie ….. I realise this is not related to Alan’s issue.

Just making a comment re sleeping Macs and USB hard drives !
I understood when I originally had this sleeping Mac issue that the problem was 
that HD manufacturers were not keeping up with Apple’s extremely low power in 
relation to the latest Macs when sleeping ?

For a while I tried to keep up with new HDs as they were released but could 
never see this low power issue being addressed by any of the HD manufacturers. 
So I eventually gave up looking !


 On 25 Nov 2014, at 3:11 pm, Ronda Brown ro...@mac.com wrote:
 
 
 On 25 Nov 2014, at 2:08 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi Ronni,
 The problem I have with that is that my USB portable HD ejects if iMac is 
 put to sleep.
 
 That is the fault of the USB portable HD not the iMac going to sleep.
 The USB Drive is not entering 'standby mode' when the iMac is placed in sleep.
 
 That HD is my Time Machine Backup.
 Time Machine won't do a backup while the iMac is sleeping.
 
 So since I replaced my large mains HD with this one about a year ago, I no 
 longer sleep my iMac.
 I shut down every night and re-start each morning.
 
 That is your choice, which is fine.
 But it really doesn't have anything to do with Alan's issue with a 'suspect' 
 HD.
 
 Cheers,
 Ronni
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Regards,
Stephen Chape

Mac by choice
Windows because my employer knew no better




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Disk Warrior Update Problems

[Alan Smith]

Hi Ronni

All is not well with the 2009 iMac.  It is very slow in operation and at least 
one key application does not work (Go To Meeting).  Couldn’t install a new copy 
either.  

Looks like a project for the next few weeks will be to test and move my data 
files to the 2012 iMac.  Then the big HD re-format.   Almost bricked, but it 
still LOOKS lovely.  

We achieved some success following the computer collapse on Sunday.  Disk 
Warrior lived up to its reputation (eventually). The computer does now work, in 
part, and it seems that all my user data can be retrieved.

Cheers
Alan

On 25 Nov 2014, at 1:45 pm, Ronda Brown ro...@mac.com wrote:

 Another thing Alan I forgot to mention earlier.
 
 I would not really trust the 2009 Hard Drive so keep regular bootable backups.
 Also I suggest you don't Shutdown the iMac all the time like you do, just let 
 it sleep.
 You can put it to sleep manually when ever you want.
 
 When you shutdown and startup your computer, the Hard Drive and other 
 components get more wear and tear, and use more energy.
 
 I recommend all Mac users to sleep their computers unless they won't be used 
 for more than a few days, and all Mac users should shutdown their computers 
 at least once a month to clean out all the 'junk' that collects inside the 
 components.
 
 Shutting down a computer wipes away the computer's RAM, which might have some 
 corrupt/junk data left in it from various things the computer does. It also 
 lets the computer's components cool down.
 
 The best advantage of 'sleeping' is that the computer (a) goes to sleep 
 almost immediately, allowing quick transport of a laptop, and no vigilance 
 after 'clicking shutdown'... on a desktop, and (b) wakes up almost 
 immediately, allowing you to get back to work right away.
 
 I rarely shut down my computers.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 25 Nov 2014, at 1:18 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Alan,
 
 Yes, I wanted your to Reset the PRAM and then follow my original 
 instructions of  reinstalling Mavericks. 
 I thought my intentions were always clear from the start, and my 
 instructions were clear - My intentions were to get your 2009 iMac working 
 correctly again ;-))
 
 Don't connect the external drives until you are absolutely sure everything 
 is working as it should. 
 If it is, do a bootable backup, so you then have a current  backup to fall 
 back on if the external drives cause problems again.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 25 Nov 2014, at 11:53 am, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Reset PRAM.  Not sure of your intention.  Is is to do with fixing the 
 Startup Chime?  Or general housekeeping following Disk Warrior repairs?
 
 Later I re-installed OS X Mavericks (from OS X Utilities).  Thirty minutes 
 download (via WiFi) plus 42 minutes installation.
 
 I didn’t check functions after PRAM reset.  But some functions left 
 problematic after Disk Warrior are now OK (checked after Mavericks 
 re-installed).
  (a) Now no alert message re iTunes invalid certificate (was “iTunes can’t 
 verify the identity of the server “init.itunes.apple.com”).  Now plays 
 local music and connects to iTunes Store without problems 
  (b) Sudoku app loads and operates normally - previously got message that 
 the app was damaged and to download a new copy.
  (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought 
 yesterday.
  (d) Startup Chime:  this has worked every time today.  The “little squeak” 
 noted still occurs sometimes at the very start of the chime.  I will do 
 further monitoring to see if there are Chime differences depending on the 
 shut-down mode.  Possibly had no start chime when I turned power off at the 
 rear switch.
 
 So PRAM reset plus Mavericks re-install have raised performance.  I have 
 not connected the external hard drives (videos) which will put iTunes (and 
 the iMac) to a real test.
 
 Cheers
 Alan 
 
 
 On 24 Nov 2014, at 10:06 pm, Ronda Brown ro...@mac.com wrote:
 
 Reset your computer's PRAM
 
• Shut down your Mac.
• Locate the following keys on the keyboard: Option, Command (⌘), P, 
 and R. You will need to hold these keys down simultaneously in step 4.
• Turn on your Mac.
• Immediately press and hold the Option-Command-P-R keys. You must 
 press this key combination before the gray screen appears.
 Continue holding the keys down until your Mac restarts, and you hear the 
 startup sound for the second time.
 
• Release the keys.
 Resetting PRAM may change some system settings and preferences. Use System 
 Preferences to restore your settings.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Absence of the startup chime is intermittent.  Chime worked OK when I 
 restarted Mac to confirm I still had access to the Recovery Disk and then 
 again to check WiFi signal strength.  System sound settings are all

Re: Problems with iMac and Safari after visiting website

[Ronni Brown]

Hi Matt,

Do you have any third-party add-ons?
Unsupported Safari Add Ons installed as Input Methods, Input Managers, or 
Scripting Additions might cause Safari to unexpectedly quit or have performance 
issues.

You can add features to Safari or change its appearance using Internet Plug-Ins 
and Safari Extensions http://extensions.apple.com/. If you use other methods 
to change Safari, you might encounter issues such as these:

Safari quits unexpectedly
Safari performs slowly
Safari is unable to download files
Other unexpected behaviour

Note: This article does not apply to Internet Plug-Ins such as QuickTime, Java, 
and Adobe Flash. It also does not apply to Safari Extensions 
https://extensions.apple.com/.
http://support.apple.com/en-us/HT203353 
http://support.apple.com/en-us/HT203353

You could try Reset Safari
Safari 6 (OS X Mountain Lion): Reset Safari

Note:
If you wish to keep your Saved Names and Passwords… Deselect “Remove saved 
names and passwords”
You might also wish to Deselect “Remove other AutoFill form text”

http://support.apple.com/kb/PH11914 http://support.apple.com/kb/PH11914

Cheers,
Ronni


 On 25 Nov 2014, at 3:07 pm, Matt Falvey mmfal...@bigpond.net.au wrote:
 
 Hi Ronni, thanks for that. 
 
 I followed your instructions and the same problems exist afterwards. 
 
 I did note when I deleted the Cache.db file from the com.apple.Safari 
 folder that there were two other Cache.db files in there: Cache.db-shm and 
 Cache.db-wal 
 
 So I had the same problems once I opened Safari : 
 
 The rumbling noise;
 
 The cursor turning in the Spinning Ball of Death and not being able to move 
 or moving intermittently;
 
 Command/Tab not working, so not being able to move to other open programs;
 
 Command/Option/Escape taking about 2 mins to work and showing applications 
 that did not respond with nothing beside them and then showing other programs 
 as Not responding;
 
 Mail, Pathfinder and other open applications not responding; 
 
 When the cursor is active, clicking on an applications open page, will not 
 highlight (activate) it and bring it to the front; 
 
 Because of the constant rumbling noise I thought that the CPU might be 
 working overtime during all thing so after I managed to close everything 
 down, I opened on the screen a Small dual 20 increment CPU Activity Monitor. 
 Opened Safari again and opened FB, the rumbling started, FB was loading its 
 images slowly, I Command Clicked a link to open another tab and then the 
 Spinning Ball of Death started and the Rumbling sound increased and the iMac 
 locked as described above. But the CPU Activity Monitor only sat on about 3 ½ 
 on both lines. So even though it was making a lot of noise not much was 
 happening.
 
 Once I close Safari everything returns to normal. The Applications that have 
 been described as Not Responding in the Forced Quite Applications window, 
 lose that tag and behave normally.
 
 So I downloaded Chrome and imported the bookmarks and have been running it 
 for the last couple of days. It has been amazingly fast and when I replicate 
 the actions that seem to create the failure in Safari, it behaves as it 
 should and with amazing speed. (It may be that Safari on my iMac had just 
 become so slow that it makes Chrome seem so fast.)
 
 I then downloaded Firefox to see it that would behave in the same manner. 
 imported the bookmarks etc., but got the message 'Unable To Connect, which 
 apparently is a known issue. I spent a day trying to fix that using the 
 online forums, but got nowhere, but that's another story.
 
 I was hoping that by getting the bookmarks and settings into Chrome and 
 Firefox, that if the only way of fixing Safari comes back to resetting it, I 
 could do that then bring them back into it from either of them afterwards?
 But it is logins and passwords I am most concerned about saving.
 
 Take Care.
 
 Matt.
   
 
 Message: 2
 Date: Fri, 21 Nov 2014 13:51:26 +0800
 From: Ronni Brown ro...@mac.com mailto:ro...@mac.com
 To: WAMUG wamug@wamug.org.au mailto:wamug@wamug.org.au
 Subject: Re: Problems with iMac and Safari after visiting website
 Message-ID: a96ccd6d-08de-44dd-80bc-40371e784...@mac.com 
 mailto:a96ccd6d-08de-44dd-80bc-40371e784...@mac.com
 Content-Type: text/plain; charset=utf-8
 
 Hi Matt,
 
 A very quick reply as I?m rushing out to a job. I would suggest you try 
 Clearing Safari?s Cache
 
 Follow these steps to clear Safari cache manually:
 Have Safari OPEN
 Open Finder
 In the menu at the top of your screen select Go
 While the Go menu is dropped down press and hold the option key on your 
 keyboard. This will reveal Library
 Select Library
 Navigate into the folder Caches
 Next navigate into the folder com.apple.Safari
 In this folder you will see a file named Cache.db
 Right click (control-click) the Cache.db file and select Move to Trash
 Now restart Safari by right clicking the Safari icon in the Dock and select 
 Quit
 You have now successfully cleared your browser

Re: Disk Warrior Update Problems

[Alan Smith]

Hi Ronni

Success!

DiskWarrior.app 4.4 installed OK.  Used Target Mode with Firewire to scan the 
2009 iMac.   “Directory” was main area of action.  On completion, DW asserted 
that the old and new directories would be on Desktop and the proposed changes 
could be viewed.  This did not seem to happen so I accepted DW reconstructed 
directory (what other real choice is there!) but saved the log file for “later 
perusal”.  A few exceptions were noted with the “Files” test and no problems 
with “Hardware”.

iMac subsequently started up OK.  Some “irregularities” noted for future 
investigation, including no startup Chime;  iTunes certificates invalid; 
Dropbox on the menu bar is inactive; Sudoku is “damaged” (but I can download 
that again).

Thanks for your perserverence and help.  Disk Warrior certainly fixed things 
that Apple Disk Utility couldn’t.

I’ll send a closing email on the original iMac failing to start up thread to 
make things tidy in the WAMUG archives.

Cheers
Alan


On 24 Nov 2014, at 2:30 pm, Ronni Brown ro...@mac.com wrote:

 Alan I've sent you an email offlist  Let me know if you want me to send the 
 DiskWarrior.app v 4.4 to you please.
 
 Ronni
 
 On 24 Nov 2014, at 2:28 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Your instructions are for Installing the DiskWarrior received via download 
 purchase.  They do not seem to apply to me.  But I did follow the steps re 
 trashing and restarting, with no benefit.
 
 Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50.  I 
 understand the software can be downloaded and with a CD/DVD mailed out with 
 a 3-4 weeks wait.  I did not purchase either of these marketing variants.
 
 Alsoft also provide a free Update with no hard CD provided.  Serial number 
 of the original version must be (and was) provided.  A 2.5MB .dmg file was 
 downloaded to my “downloads” folder.   I assumed the Update version is just 
 the same as the Upgrade, but without a hard copy.
 
 I think Alsoft are playing games with semantics.  “Update” must refer to DW 
 software, NOT to a different Apple OS.
 
 The fine print in the Read Me file may explain it:
 
 The DiskWarrior 4.4 Disc Update
 
 Please Read This First
 
 This free updater application allows you to create a new startup disk 
 (CD/DVD) with the latest version of DiskWarrior using your original 
 (factory) DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as 
 you used your original disc to start up your Mac.
 
 Please note that your new DiskWarrior disc will contain the latest version 
 of DiskWarrior, but will still contain the same version of Mac OS X as your 
 original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on 
 your disc with this updater application. This means that the disc created by 
 this updater will not be able to start up any Macs that your original 
 DiskWarrior disc is unable to start up. If you have purchased a new Mac that 
 requires a later version of Mac OS X than the copy of Mac OS X on your 
 original DiskWarrior disc, you'll need to purchase an update disc from 
 Alsoft.
 
 What if I have a new Macintosh that my current DiskWarrior 4 disc will not 
 start?
 
 You should order a new DiskWarrior disc containing a later version of Mac OS 
 X. You can contact our Customer Service department by calling 1-800-257-6381 
 or 281-353-4090.
 
 In any case, I think the Update has failed - at least it should have  
 updated the DW software for the old Snow Leopard utility.
 
 Cheers
 Alan
  
 On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com wrote:
 
 Installing the DiskWarrior you received via download purchase:
 
 Hi Alan,
 
 Did you drag the DW 4.3 Application from Utilities into the Trash and empty 
 the trash  restart your Mac before trying to install v.4.4?
 
 Installing the DiskWarrior you received via download purchase:
 
 1) Open the 'DiskWarrior.dmg' file you received via download. This will 
 cause the disk image named 'DiskWarrior' to appear on your desktop.
 
 2)  Drag to the trash any existing copy of DiskWarrior you have installed. 
 You may need to restart in order to empty the trash.
 
 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
 found in the upper left corner of the disk image window and drag it to your 
 hard disk. Alsoft recommends that DiskWarrior reside in the Utilities 
 folder within the Applications folder.
 
 4) To run DiskWarrior from your hard disk, simply double-click the 
 DiskWarrior icon. 
 In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or 
 later.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Any Disk Warrior users in Wamug?
 
 I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
 Utilities.  The internal HD on my 2009 iMac is faulty.   I

Re: Disk Warrior Update Problems

[Ronni Brown]

Hi Alan,

I don't think your read the DiskWarrior Manual first before using DW from what 
you mentioned below.

Open DiskWarrior.app  - Go to 'Help  DiskWarrior Manual' in the Menu Bar
Then when the Manual opens in Preview - Go to File  Export -  export the 
DiskWarrior Manual.pdf to your Desktop.
-

What to Look for During Preview

When DiskWarrior presents the “preview disk,” you have the opportunity to check 
and test the disk as it will appear after it is rebuilt. You can run 
applications, open documents, and see if files and folders that you lost have 
been recovered.

If the original disk was visible on the desktop before you ran DiskWarrior, 
DiskWarrior will display both the original disk and the preview disk in the 
DiskWarrior Preview Window. Both of these disks will be locked during the 
preview, so you will not be able to make any changes to either of them. Both 
the original disk and the preview disk will appear within the panes of the 
DiskWarrior Preview Window.

DiskWarrior may create special folders at the root level of the disk. You 
should pay particular attention to the files and folders that DiskWarrior 
places in these folders. The folder called “Rescued Items” contains files and 
folders whose enclosing folder could not be found. If any of these files or 
folders are part of a software package, you may need to create enclosing 
folders with the correct names and locations after you have rebuilt your disk 
so that the software that uses these files works correctly, or you may need to 
reinstall the software package.

If DiskWarrior creates a folder titled “Damaged Items,” then this folder 
contains files that were recovered but may have problems. For instance, these 
files may have been truncated because blocks were missing from the file, or the 
existing directory information may have indicated that two files occupied the 
same block. The DiskWarrior Report created after the rebuild is completed will 
tell you if two files own the same block (refer to “What to Look for in the 
DiskWarrior Report” later in this document). If this is the case, then 
DiskWarrior will separate the two files for you after the directory is 
replaced. Once the rebuild is complete, you will need to determine which of 
these files can be salvaged and which has damaged data.

At this point in the process, if you discover that there are items missing from 
the preview disk, use the Find feature of the Preview Window to search for 
invisible items. Make sure the preview disk is the disk selected in the left 
pane.

In the event that critical items that you wish to recover remain missing during 
the preview, it is recommended that you do not proceed with the rebuild. Since 
the directory information for the items that are missing was overwritten or 
deleted at some point previously, DiskWarrior could not recover these items. 
You will need to send your disk to a professional recovery service to recover 
your lost files. While in preview, you should copy as many items from your disk 
as possible to another hard disk, FireWire disk, USB disk, etc., using the copy 
feature of the Preview Window. You may need to copy the original files to 
several disks, depending upon the amount and size of the files on the source 
and the size of the disks to which you are copying the files. Another option is 
to copy only the files that you absolutely need, such as those that have 
changed since your last backup, or only your data files if you are planning to 
reinstall your system and applications. In either case, it is possible that the 
Preview Window will not be able to copy all of the files you select. If the 
Preview Window displays such an error, select “Continue” to continue copying 
the remainder of the files you selected. When the copy operation is complete, 
you may want to attempt to copy the skipped files again in case the error is 
intermittent and the copy operation can be performed for those files. This will 
minimize the number of items that the recovery service will need to recover for 
you.


What to Look for in the DiskWarrior Report

After the rebuild has been completed, DiskWarrior will show you a DiskWarrior 
Report. When DiskWarrior first displays the DiskWarrior Report, it defaults to 
showing you a summary of all the problems found and repaired and DiskWarrior’s 
recommendation to you. However, if you wish to see more detail regarding the 
problems found and repaired, you can select the Details button for this 
information.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


 On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Success!
 
 DiskWarrior.app 4.4 installed OK.  Used Target Mode with Firewire to scan the 
 2009 iMac.   “Directory” was main area of action.  On completion, DW asserted 
 that the old and new directories would be on Desktop and the proposed

Re: Disk Warrior Update Problems

[Severin Crisp]

A saga with ultimate success, more or less.  Alan your end result echoes my 
finding that Disk Warrior can be real magic!  It has saved me twice in the 
past.   I have DW and other service items on a separate drive and system for 
rescue and regular maintenance runs.  
Severin Crisp

Sent from Sev's iPad

 On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Success!
 
 DiskWarrior.app 4.4 installed OK.  Used Target Mode with Firewire to scan the 
 2009 iMac.   “Directory” was main area of action.  On completion, DW asserted 
 that the old and new directories would be on Desktop and the proposed changes 
 could be viewed.  This did not seem to happen so I accepted DW reconstructed 
 directory (what other real choice is there!) but saved the log file for 
 “later perusal”.  A few exceptions were noted with the “Files” test and no 
 problems with “Hardware”.
 
 iMac subsequently started up OK.  Some “irregularities” noted for future 
 investigation, including no startup Chime;  iTunes certificates invalid; 
 Dropbox on the menu bar is inactive; Sudoku is “damaged” (but I can download 
 that again).
 
 Thanks for your perserverence and help.  Disk Warrior certainly fixed things 
 that Apple Disk Utility couldn’t.
 
 I’ll send a closing email on the original iMac failing to start up thread 
 to make things tidy in the WAMUG archives.
 
 Cheers
 Alan
 
 
 On 24 Nov 2014, at 2:30 pm, Ronni Brown ro...@mac.com wrote:
 
 Alan I've sent you an email offlist  Let me know if you want me to send the 
 DiskWarrior.app v 4.4 to you please.
 
 Ronni
 
 On 24 Nov 2014, at 2:28 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Your instructions are for Installing the DiskWarrior received via download 
 purchase.  They do not seem to apply to me.  But I did follow the steps re 
 trashing and restarting, with no benefit.
 
 Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50.  I 
 understand the software can be downloaded and with a CD/DVD mailed out with 
 a 3-4 weeks wait.  I did not purchase either of these marketing variants.
 
 Alsoft also provide a free Update with no hard CD provided.  Serial number 
 of the original version must be (and was) provided.  A 2.5MB .dmg file was 
 downloaded to my “downloads” folder.   I assumed the Update version is just 
 the same as the Upgrade, but without a hard copy.
 
 I think Alsoft are playing games with semantics.  “Update” must refer to DW 
 software, NOT to a different Apple OS.
 
 The fine print in the Read Me file may explain it:
 
 The DiskWarrior 4.4 Disc Update
 
 Please Read This First
 
 This free updater application allows you to create a new startup disk 
 (CD/DVD) with the latest version of DiskWarrior using your original 
 (factory) DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just 
 as you used your original disc to start up your Mac.
 
 Please note that your new DiskWarrior disc will contain the latest version 
 of DiskWarrior, but will still contain the same version of Mac OS X as your 
 original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on 
 your disc with this updater application. This means that the disc created 
 by this updater will not be able to start up any Macs that your original 
 DiskWarrior disc is unable to start up. If you have purchased a new Mac 
 that requires a later version of Mac OS X than the copy of Mac OS X on your 
 original DiskWarrior disc, you'll need to purchase an update disc from 
 Alsoft.
 
 What if I have a new Macintosh that my current DiskWarrior 4 disc will not 
 start?
 
 You should order a new DiskWarrior disc containing a later version of Mac 
 OS X. You can contact our Customer Service department by calling 
 1-800-257-6381 or 281-353-4090.
 
 In any case, I think the Update has failed - at least it should have  
 updated the DW software for the old Snow Leopard utility.
 
 Cheers
 Alan
  
 On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com wrote:
 
 Installing the DiskWarrior you received via download purchase:
 
 Hi Alan,
 
 Did you drag the DW 4.3 Application from Utilities into the Trash and 
 empty the trash  restart your Mac before trying to install v.4.4?
 
 Installing the DiskWarrior you received via download purchase:
 
 1) Open the 'DiskWarrior.dmg' file you received via download. This will 
 cause the disk image named 'DiskWarrior' to appear on your desktop.
 
 2)  Drag to the trash any existing copy of DiskWarrior you have installed. 
 You may need to restart in order to empty the trash.
 
 3) Select the DiskWarrior icon (the icon is a drive with a knight's 
 helmet) found in the upper left corner of the disk image window and drag 
 it to your hard disk. Alsoft recommends that DiskWarrior reside in the 
 Utilities folder within the Applications folder.
 
 4) To run DiskWarrior from your hard disk, simply double-click the 
 DiskWarrior icon. 
 In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or 
 later

Re: Disk Warrior Update Problems

[Alan Smith]

Hi Ronni

I didn’t read the user Manual and certainly don’t fully understand the DW 
documentation.

I suggest there is an argument for regular DiskWarrior directory test/rebuilds. 
 The iMac has 5 years of OS X upgrades and accumulated little glitches that may 
have been detected and repaired before the “catastrophic” failure on Sunday.  
OS X does pretty well in keeping around 750,000 files in order.  What straw 
broke the camel’s back?  Was it a power spike during AirDrop?  Is the hard 
drive just becoming old and unhealthy?  Are there “bad sectors” or whatever?

End result may not be perfect, but gave me a working computer again.  
Fortunately it is the “No 2” Mac.  I will shift the more valuable files from 
the internal HD.  And leave Time Machine turned off rather than run a 300GB 
backup before I clean up.  I still have full SuperDuper bootable backups

Thanks again Ronni, for your help with Disk Warrior and restoration of the 
near-dead Mac.

Cheers
Alan


On 24 Nov 2014, at 5:18 pm, Ronni Brown ro...@mac.com wrote:

 Hi Alan,
 
 I don't think your read the DiskWarrior Manual first before using DW from 
 what you mentioned below.
 
 Open DiskWarrior.app  - Go to 'Help  DiskWarrior Manual' in the Menu Bar
 Then when the Manual opens in Preview - Go to File  Export -  export the 
 DiskWarrior Manual.pdf to your Desktop.
 -
 
 What to Look for During Preview
 
 When DiskWarrior presents the “preview disk,” you have the opportunity to 
 check and test the disk as it will appear after it is rebuilt. You can run 
 applications, open documents, and see if files and folders that you lost have 
 been recovered.
 
 If the original disk was visible on the desktop before you ran DiskWarrior, 
 DiskWarrior will display both the original disk and the preview disk in the 
 DiskWarrior Preview Window. Both of these disks will be locked during the 
 preview, so you will not be able to make any changes to either of them. Both 
 the original disk and the preview disk will appear within the panes of the 
 DiskWarrior Preview Window.
 
 DiskWarrior may create special folders at the root level of the disk. You 
 should pay particular attention to the files and folders that DiskWarrior 
 places in these folders. The folder called “Rescued Items” contains files and 
 folders whose enclosing folder could not be found. If any of these files or 
 folders are part of a software package, you may need to create enclosing 
 folders with the correct names and locations after you have rebuilt your disk 
 so that the software that uses these files works correctly, or you may need 
 to reinstall the software package.
 
 If DiskWarrior creates a folder titled “Damaged Items,” then this folder 
 contains files that were recovered but may have problems. For instance, these 
 files may have been truncated because blocks were missing from the file, or 
 the existing directory information may have indicated that two files occupied 
 the same block. The DiskWarrior Report created after the rebuild is completed 
 will tell you if two files own the same block (refer to “What to Look for in 
 the DiskWarrior Report” later in this document). If this is the case, then 
 DiskWarrior will separate the two files for you after the directory is 
 replaced. Once the rebuild is complete, you will need to determine which of 
 these files can be salvaged and which has damaged data.
 
 At this point in the process, if you discover that there are items missing 
 from the preview disk, use the Find feature of the Preview Window to search 
 for invisible items. Make sure the preview disk is the disk selected in the 
 left pane.
 
 In the event that critical items that you wish to recover remain missing 
 during the preview, it is recommended that you do not proceed with the 
 rebuild. Since the directory information for the items that are missing was 
 overwritten or deleted at some point previously, DiskWarrior could not 
 recover these items. You will need to send your disk to a professional 
 recovery service to recover your lost files. While in preview, you should 
 copy as many items from your disk as possible to another hard disk, FireWire 
 disk, USB disk, etc., using the copy feature of the Preview Window. You may 
 need to copy the original files to several disks, depending upon the amount 
 and size of the files on the source and the size of the disks to which you 
 are copying the files. Another option is to copy only the files that you 
 absolutely need, such as those that have changed since your last backup, or 
 only your data files if you are planning to reinstall your system and 
 applications. In either case, it is possible that the Preview Window will not 
 be able to copy all of the files you select. If the Preview Window displays 
 such an error, select “Continue” to continue copying the remainder of the 
 files you selected. When the copy operation is complete, you may want to 
 attempt to copy the skipped files again in case

Re: Disk Warrior Update Problems

[Ronda Brown]

Hi Alan,
 On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote:
 
 iMac subsequently started up OK.  Some “irregularities” noted for future 
 investigation, including no startup Chime;

Check your System Sound is not 'Muted' or turned down too low
System Preferences  Sound - Output
Output volume: Check that 'Mute' is not ticked.

Cheers,
Ronni

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Re: Disk Warrior Update Problems

[Alan Smith]

Hi Ronni

Absence of the startup chime is intermittent.  Chime worked OK when I restarted 
Mac to confirm I still had access to the Recovery Disk and then again to check 
WiFi signal strength.  System sound settings are all normal.  Perhaps a 
reinstalled OS X will clear it up.

Cheers
Alan


On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote:

 Hi Alan,
 On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote:
 
 iMac subsequently started up OK.  Some “irregularities” noted for future 
 investigation, including no startup Chime;
 
 Check your System Sound is not 'Muted' or turned down too low
 System Preferences  Sound - Output
 Output volume: Check that 'Mute' is not ticked.
 
 Cheers,
 Ronni
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Disk Warrior Update Problems

[Ronda Brown]

Reset your computer's PRAM

Shut down your Mac.
Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You 
will need to hold these keys down simultaneously in step 4.
Turn on your Mac.
Immediately press and hold the Option-Command-P-R keys. You must press this key 
combination before the gray screen appears.
Continue holding the keys down until your Mac restarts, and you hear the 
startup sound for the second time.

Release the keys.
Resetting PRAM may change some system settings and preferences. Use System 
Preferences to restore your settings.

Cheers,
Ronni

Sent from Ronni's iPad4


 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Absence of the startup chime is intermittent.  Chime worked OK when I 
 restarted Mac to confirm I still had access to the Recovery Disk and then 
 again to check WiFi signal strength.  System sound settings are all normal.  
 Perhaps a reinstalled OS X will clear it up.
 
 Cheers
 Alan
 
 
 On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Alan,
 On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote:
 
 iMac subsequently started up OK.  Some “irregularities” noted for future 
 investigation, including no startup Chime;
 
 Check your System Sound is not 'Muted' or turned down too low
 System Preferences  Sound - Output
 Output volume: Check that 'Mute' is not ticked.
 
 Cheers,
 Ronni
-- The WA Macintosh User Group Mailing List --
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Re: Disk Warrior Update Problems

[Alan Smith]

Hi Ronni

Reset PRAM.  Not sure of your intention.  Is is to do with fixing the Startup 
Chime?  Or general housekeeping following Disk Warrior repairs?

Later I re-installed OS X Mavericks (from OS X Utilities).  Thirty minutes 
download (via WiFi) plus 42 minutes installation.

I didn’t check functions after PRAM reset.  But some functions left problematic 
after Disk Warrior are now OK (checked after Mavericks re-installed).
 (a) Now no alert message re iTunes invalid certificate (was “iTunes can’t 
verify the identity of the server “init.itunes.apple.com”).  Now plays local 
music and connects to iTunes Store without problems 
 (b) Sudoku app loads and operates normally - previously got message that the 
app was damaged and to download a new copy.
 (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought 
yesterday.
 (d) Startup Chime:  this has worked every time today.  The “little squeak” 
noted still occurs sometimes at the very start of the chime.  I will do further 
monitoring to see if there are Chime differences depending on the shut-down 
mode.  Possibly had no start chime when I turned power off at the rear switch.

So PRAM reset plus Mavericks re-install have raised performance.  I have not 
connected the external hard drives (videos) which will put iTunes (and the 
iMac) to a real test.

Cheers
Alan 


On 24 Nov 2014, at 10:06 pm, Ronda Brown ro...@mac.com wrote:

 Reset your computer's PRAM
 
 Shut down your Mac.
 Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You 
 will need to hold these keys down simultaneously in step 4.
 Turn on your Mac.
 Immediately press and hold the Option-Command-P-R keys. You must press this 
 key combination before the gray screen appears.
 Continue holding the keys down until your Mac restarts, and you hear the 
 startup sound for the second time.
 
 Release the keys.
 Resetting PRAM may change some system settings and preferences. Use System 
 Preferences to restore your settings.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Absence of the startup chime is intermittent.  Chime worked OK when I 
 restarted Mac to confirm I still had access to the Recovery Disk and then 
 again to check WiFi signal strength.  System sound settings are all normal.  
 Perhaps a reinstalled OS X will clear it up.
 
 Cheers
 Alan
 
 
 On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Alan,
 On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote:
 
 iMac subsequently started up OK.  Some “irregularities” noted for future 
 investigation, including no startup Chime;
 
 Check your System Sound is not 'Muted' or turned down too low
 System Preferences  Sound - Output
 Output volume: Check that 'Mute' is not ticked.
 
 Cheers,
 Ronni
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Disk Warrior Update Problems

[Ronda Brown]

Hi Alan,

Yes, I wanted your to Reset the PRAM and then follow my original instructions 
of  reinstalling Mavericks. 
I thought my intentions were always clear from the start, and my instructions 
were clear - My intentions were to get your 2009 iMac working correctly again 
;-))

Don't connect the external drives until you are absolutely sure everything is 
working as it should. 
If it is, do a bootable backup, so you then have a current  backup to fall back 
on if the external drives cause problems again.

Cheers,
Ronni

Sent from Ronni's iPad4


 On 25 Nov 2014, at 11:53 am, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Reset PRAM.  Not sure of your intention.  Is is to do with fixing the Startup 
 Chime?  Or general housekeeping following Disk Warrior repairs?
 
 Later I re-installed OS X Mavericks (from OS X Utilities).  Thirty minutes 
 download (via WiFi) plus 42 minutes installation.
 
 I didn’t check functions after PRAM reset.  But some functions left 
 problematic after Disk Warrior are now OK (checked after Mavericks 
 re-installed).
  (a) Now no alert message re iTunes invalid certificate (was “iTunes can’t 
 verify the identity of the server “init.itunes.apple.com”).  Now plays local 
 music and connects to iTunes Store without problems 
  (b) Sudoku app loads and operates normally - previously got message that the 
 app was damaged and to download a new copy.
  (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought 
 yesterday.
  (d) Startup Chime:  this has worked every time today.  The “little squeak” 
 noted still occurs sometimes at the very start of the chime.  I will do 
 further monitoring to see if there are Chime differences depending on the 
 shut-down mode.  Possibly had no start chime when I turned power off at the 
 rear switch.
 
 So PRAM reset plus Mavericks re-install have raised performance.  I have not 
 connected the external hard drives (videos) which will put iTunes (and the 
 iMac) to a real test.
 
 Cheers
 Alan 
 
 
 On 24 Nov 2014, at 10:06 pm, Ronda Brown ro...@mac.com wrote:
 
 Reset your computer's PRAM
 
 Shut down your Mac.
 Locate the following keys on the keyboard: Option, Command (⌘), P, and R. 
 You will need to hold these keys down simultaneously in step 4.
 Turn on your Mac.
 Immediately press and hold the Option-Command-P-R keys. You must press this 
 key combination before the gray screen appears.
 Continue holding the keys down until your Mac restarts, and you hear the 
 startup sound for the second time.
 
 Release the keys.
 Resetting PRAM may change some system settings and preferences. Use System 
 Preferences to restore your settings.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Absence of the startup chime is intermittent.  Chime worked OK when I 
 restarted Mac to confirm I still had access to the Recovery Disk and then 
 again to check WiFi signal strength.  System sound settings are all normal. 
  Perhaps a reinstalled OS X will clear it up.
 
 Cheers
 Alan
 
 
 On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Alan,
 On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote:
 
 iMac subsequently started up OK.  Some “irregularities” noted for future 
 investigation, including no startup Chime;
 
 Check your System Sound is not 'Muted' or turned down too low
 System Preferences  Sound - Output
 Output volume: Check that 'Mute' is not ticked.
 
 Cheers,
 Ronni
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Disk Warrior Update Problems

[Ronda Brown]

Another thing Alan I forgot to mention earlier.

I would not really trust the 2009 Hard Drive so keep regular bootable backups.
Also I suggest you don't Shutdown the iMac all the time like you do, just let 
it sleep.
You can put it to sleep manually when ever you want.

When you shutdown and startup your computer, the Hard Drive and other 
components get more wear and tear, and use more energy.

I recommend all Mac users to sleep their computers unless they won't be used 
for more than a few days, and all Mac users should shutdown their computers at 
least once a month to clean out all the 'junk' that collects inside the 
components.

Shutting down a computer wipes away the computer's RAM, which might have some 
corrupt/junk data left in it from various things the computer does. It also 
lets the computer's components cool down.

The best advantage of 'sleeping' is that the computer (a) goes to sleep almost 
immediately, allowing quick transport of a laptop, and no vigilance after 
'clicking shutdown'... on a desktop, and (b) wakes up almost immediately, 
allowing you to get back to work right away.

I rarely shut down my computers.

Cheers,
Ronni

Sent from Ronni's iPad4


 On 25 Nov 2014, at 1:18 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Alan,
 
 Yes, I wanted your to Reset the PRAM and then follow my original instructions 
 of  reinstalling Mavericks. 
 I thought my intentions were always clear from the start, and my instructions 
 were clear - My intentions were to get your 2009 iMac working correctly again 
 ;-))
 
 Don't connect the external drives until you are absolutely sure everything is 
 working as it should. 
 If it is, do a bootable backup, so you then have a current  backup to fall 
 back on if the external drives cause problems again.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 25 Nov 2014, at 11:53 am, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Reset PRAM.  Not sure of your intention.  Is is to do with fixing the 
 Startup Chime?  Or general housekeeping following Disk Warrior repairs?
 
 Later I re-installed OS X Mavericks (from OS X Utilities).  Thirty minutes 
 download (via WiFi) plus 42 minutes installation.
 
 I didn’t check functions after PRAM reset.  But some functions left 
 problematic after Disk Warrior are now OK (checked after Mavericks 
 re-installed).
  (a) Now no alert message re iTunes invalid certificate (was “iTunes can’t 
 verify the identity of the server “init.itunes.apple.com”).  Now plays local 
 music and connects to iTunes Store without problems 
  (b) Sudoku app loads and operates normally - previously got message that 
 the app was damaged and to download a new copy.
  (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought 
 yesterday.
  (d) Startup Chime:  this has worked every time today.  The “little squeak” 
 noted still occurs sometimes at the very start of the chime.  I will do 
 further monitoring to see if there are Chime differences depending on the 
 shut-down mode.  Possibly had no start chime when I turned power off at the 
 rear switch.
 
 So PRAM reset plus Mavericks re-install have raised performance.  I have not 
 connected the external hard drives (videos) which will put iTunes (and the 
 iMac) to a real test.
 
 Cheers
 Alan 
 
 
 On 24 Nov 2014, at 10:06 pm, Ronda Brown ro...@mac.com wrote:
 
 Reset your computer's PRAM
 
 Shut down your Mac.
 Locate the following keys on the keyboard: Option, Command (⌘), P, and R. 
 You will need to hold these keys down simultaneously in step 4.
 Turn on your Mac.
 Immediately press and hold the Option-Command-P-R keys. You must press this 
 key combination before the gray screen appears.
 Continue holding the keys down until your Mac restarts, and you hear the 
 startup sound for the second time.
 
 Release the keys.
 Resetting PRAM may change some system settings and preferences. Use System 
 Preferences to restore your settings.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Absence of the startup chime is intermittent.  Chime worked OK when I 
 restarted Mac to confirm I still had access to the Recovery Disk and then 
 again to check WiFi signal strength.  System sound settings are all 
 normal.  Perhaps a reinstalled OS X will clear it up.
 
 Cheers
 Alan
 
 
 On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Alan,
 On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote:
 
 iMac subsequently started up OK.  Some “irregularities” noted for future 
 investigation, including no startup Chime;
 
 Check your System Sound is not 'Muted' or turned down too low
 System Preferences  Sound - Output
 Output volume: Check that 'Mute' is not ticked.
 
 Cheers,
 Ronni
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe

Re: Disk Warrior Update Problems

[Stephen Chape]

Hi Ronni,
The problem I have with that is that my USB portable HD ejects if iMac is put 
to sleep.
That HD is my Time Machine Backup.

So since I replaced my large mains HD with this one about a year ago, I no 
longer sleep my iMac.
I shut down every night and re-start each morning.

 On 25 Nov 2014, at 1:45 pm, Ronda Brown ro...@mac.com wrote:
 
 Another thing Alan I forgot to mention earlier.
 
 I would not really trust the 2009 Hard Drive so keep regular bootable backups.
 Also I suggest you don't Shutdown the iMac all the time like you do, just let 
 it sleep.
 You can put it to sleep manually when ever you want.
 
 When you shutdown and startup your computer, the Hard Drive and other 
 components get more wear and tear, and use more energy.
 
 I recommend all Mac users to sleep their computers unless they won't be used 
 for more than a few days, and all Mac users should shutdown their computers 
 at least once a month to clean out all the 'junk' that collects inside the 
 components.
 
 Shutting down a computer wipes away the computer's RAM, which might have some 
 corrupt/junk data left in it from various things the computer does. It also 
 lets the computer's components cool down.
 
 The best advantage of 'sleeping' is that the computer (a) goes to sleep 
 almost immediately, allowing quick transport of a laptop, and no vigilance 
 after 'clicking shutdown'... on a desktop, and (b) wakes up almost 
 immediately, allowing you to get back to work right away.
 
 I rarely shut down my computers.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 25 Nov 2014, at 1:18 pm, Ronda Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Hi Alan,
 
 Yes, I wanted your to Reset the PRAM and then follow my original 
 instructions of  reinstalling Mavericks. 
 I thought my intentions were always clear from the start, and my 
 instructions were clear - My intentions were to get your 2009 iMac working 
 correctly again ;-))
 
 Don't connect the external drives until you are absolutely sure everything 
 is working as it should. 
 If it is, do a bootable backup, so you then have a current  backup to fall 
 back on if the external drives cause problems again.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 25 Nov 2014, at 11:53 am, Alan Smith sma...@iinet.net.au 
 mailto:sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Reset PRAM.  Not sure of your intention.  Is is to do with fixing the 
 Startup Chime?  Or general housekeeping following Disk Warrior repairs?
 
 Later I re-installed OS X Mavericks (from OS X Utilities).  Thirty minutes 
 download (via WiFi) plus 42 minutes installation.
 
 I didn’t check functions after PRAM reset.  But some functions left 
 problematic after Disk Warrior are now OK (checked after Mavericks 
 re-installed).
  (a) Now no alert message re iTunes invalid certificate (was “iTunes can’t 
 verify the identity of the server “init.itunes.apple.com 
 http://init.itunes.apple.com/”).  Now plays local music and connects to 
 iTunes Store without problems 
  (b) Sudoku app loads and operates normally - previously got message that 
 the app was damaged and to download a new copy.
  (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought 
 yesterday.
  (d) Startup Chime:  this has worked every time today.  The “little squeak” 
 noted still occurs sometimes at the very start of the chime.  I will do 
 further monitoring to see if there are Chime differences depending on the 
 shut-down mode.  Possibly had no start chime when I turned power off at the 
 rear switch.
 
 So PRAM reset plus Mavericks re-install have raised performance.  I have 
 not connected the external hard drives (videos) which will put iTunes (and 
 the iMac) to a real test.
 
 Cheers
 Alan 
 
 
 On 24 Nov 2014, at 10:06 pm, Ronda Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Reset your computer's PRAM
 
 Shut down your Mac.
 Locate the following keys on the keyboard: Option, Command (⌘), P, and R. 
 You will need to hold these keys down simultaneously in step 4.
 Turn on your Mac.
 Immediately press and hold the Option-Command-P-R keys. You must press 
 this key combination before the gray screen appears.
 Continue holding the keys down until your Mac restarts, and you hear the 
 startup sound for the second time.
 
 Release the keys.
 Resetting PRAM may change some system settings and preferences. Use System 
 Preferences to restore your settings.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au 
 mailto:sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Absence of the startup chime is intermittent.  Chime worked OK when I 
 restarted Mac to confirm I still had access to the Recovery Disk and then 
 again to check WiFi signal strength.  System sound settings are all 
 normal.  Perhaps a reinstalled OS X will clear it up.
 
 Cheers
 Alan
 
 
 On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Hi Alan,
 On 24 Nov 2014

Problems with iMac and Safari after visiting website

[Matt Falvey]

Hi Ronni, thanks for that. 

I followed your instructions and the same problems exist afterwards. 

I did note when I deleted the Cache.db file from the com.apple.Safari folder 
that there were two other Cache.db files in there: Cache.db-shm and 
Cache.db-wal 

So I had the same problems once I opened Safari : 

The rumbling noise;

The cursor turning in the Spinning Ball of Death and not being able to move or 
moving intermittently;

Command/Tab not working, so not being able to move to other open programs;

Command/Option/Escape taking about 2 mins to work and showing applications that 
did not respond with nothing beside them and then showing other programs as 
Not responding;

Mail, Pathfinder and other open applications not responding; 

When the cursor is active, clicking on an applications open page, will not 
highlight (activate) it and bring it to the front; 

Because of the constant rumbling noise I thought that the CPU might be working 
overtime during all thing so after I managed to close everything down, I opened 
on the screen a Small dual 20 increment CPU Activity Monitor. Opened Safari 
again and opened FB, the rumbling started, FB was loading its images slowly, I 
Command Clicked a link to open another tab and then the Spinning Ball of Death 
started and the Rumbling sound increased and the iMac locked as described 
above. But the CPU Activity Monitor only sat on about 3 ½ on both lines. So 
even though it was making a lot of noise not much was happening.

Once I close Safari everything returns to normal. The Applications that have 
been described as Not Responding in the Forced Quite Applications window, 
lose that tag and behave normally.

So I downloaded Chrome and imported the bookmarks and have been running it for 
the last couple of days. It has been amazingly fast and when I replicate the 
actions that seem to create the failure in Safari, it behaves as it should and 
with amazing speed. (It may be that Safari on my iMac had just become so slow 
that it makes Chrome seem so fast.)

I then downloaded Firefox to see it that would behave in the same manner. 
imported the bookmarks etc., but got the message 'Unable To Connect, which 
apparently is a known issue. I spent a day trying to fix that using the online 
forums, but got nowhere, but that's another story.

I was hoping that by getting the bookmarks and settings into Chrome and 
Firefox, that if the only way of fixing Safari comes back to resetting it, I 
could do that then bring them back into it from either of them afterwards?
But it is logins and passwords I am most concerned about saving.

Take Care.

Matt.
  

Message: 2
Date: Fri, 21 Nov 2014 13:51:26 +0800
From: Ronni Brown ro...@mac.com
To: WAMUG wamug@wamug.org.au
Subject: Re: Problems with iMac and Safari after visiting website
Message-ID: a96ccd6d-08de-44dd-80bc-40371e784...@mac.com
Content-Type: text/plain; charset=utf-8

Hi Matt,

A very quick reply as I?m rushing out to a job. I would suggest you try 
Clearing Safari?s Cache

Follow these steps to clear Safari cache manually:
Have Safari OPEN
Open Finder
In the menu at the top of your screen select Go
While the Go menu is dropped down press and hold the option key on your 
keyboard. This will reveal Library
Select Library
Navigate into the folder Caches
Next navigate into the folder com.apple.Safari
In this folder you will see a file named Cache.db
Right click (control-click) the Cache.db file and select Move to Trash
Now restart Safari by right clicking the Safari icon in the Dock and select 
Quit
You have now successfully cleared your browser cache.
Open Safari and see if the problem still exists

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


 On 21 Nov 2014, at 1:11 pm, Matt Falvey mmfal...@bigpond.net.au wrote:
 
 Hi, yesterday visited a website worldrugbyshop.com 
 http://worldrugbyshop.com/ and while looking at the site it became locked 
 and the pages stuck and not loading. Also the iMac started making a rumbling 
 sound (OSX 10.8.5, 2.4 GHz Intel Core 2 Duo, 4 GB 800 MHz DDR2 SDRAM) as if 
 it was working away though nothing was happening. 
 
 Other windows in Safari 6.2 started to lock up and soon I could not 
 Command/tab between applications. Then the Spinning wheel started
 
 I tried to Option/Command/Esc to see if Safari was responding or not, the 
 Option/Command/Esc did not work.
 
 The mouse would not move initially and then when it did it moved 
 intermittently.
 
 I finally closed down Safari.
 
 Ran Disk Utility, Repair Disk and Repair Disk Permissions. Disconnected the 
 WiFi and rebooted. 
 
 Went back and opened up Safari again and the same thing happened.
 
 Went into SafariPreferencesPrivacyCookies and other website dataDetails 
 and type World found and removed the cookies forWorldrugbyshop.com 
 http://worldrugbyshop.com/. Ran Disk Utility, Repair Disk and Repair Disk

Re: Disk Warrior Update Problems

[Ronda Brown]

 On 25 Nov 2014, at 2:08 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi Ronni,
 The problem I have with that is that my USB portable HD ejects if iMac is put 
 to sleep.

That is the fault of the USB portable HD not the iMac going to sleep.
The USB Drive is not entering 'standby mode' when the iMac is placed in sleep.

 That HD is my Time Machine Backup.
Time Machine won't do a backup while the iMac is sleeping.
 
 So since I replaced my large mains HD with this one about a year ago, I no 
 longer sleep my iMac.
 I shut down every night and re-start each morning.

That is your choice, which is fine.
But it really doesn't have anything to do with Alan's issue with a 'suspect' HD.

Cheers,
Ronni
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Re: Mail problems again

[Pat]

Hi, Ronni,

It’s fixed! I tried all the suggestions with no luck, so started from scratch 
with the router: discovered that it only had its own DNS number in the Network 
Wi-Fi panel. Fortunately, I had all the original data written down, so was able 
to add the necessary. Now I can gather up the piles of hair lying around and 
try to stick it back on. I can’t imagine how those numbers vanished away.

Thank you very much for your help!
Cheers,
Pat


 On 23 Nov 2014, at 14:39, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Comments below.
 On 23 Nov 2014, at 1:43 pm, Pat Scott clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 The only entry on the Proxy panel is at the bottom where it says: Bypass 
 proxy settings for these Hosts  Domains: *.local, 169.254/16
 
 Should this be removed?
 
 NO... As long as nothing is selected (ticked) in the boxes above *.local, 
 169.254/16
 
 Connection Doctor has indicated Mail can connect to the Internet as it shows 
 green in Connection Status.
 But shows Red dots in the Account Status column.
 So you need to Check your Incoming IMAP or POP and Outgoing SMTP email 
 account settings are correct as per your ISPs Mail Settings.
 
 Check you don't have any third party firewall software, such as Little Snitch 
 blocking the necessary ports.
 
 I presume you have already tried Quitting Mail and Restarting your Mac and 
 then opening Mail again? 
 
 Power Cycle your Network Modem  Router  Mac
 Power all Off - Then first Power ON the Modem - then the Router - then your 
 Mac.
 
 Cheers,
 Ronni
 
 
 Thanks,
 Pat
 
 
 
 On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Just quickly - Check to don't have any Proxy Server in System Preferences  
 Network Wi-Fi  'Advanced'   Proxies 
 Nothing selected under Proxies
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on 
 the iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac 
 by wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and 
 I should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams 
 from run loop waiting for open -- socket:  and much more. Unfortunately, 
 I don't know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
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Disk Warrior Update Problems

[Alan Smith]

Any Disk Warrior users in Wamug?

I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in Utilities. 
 The internal HD on my 2009 iMac is faulty.   I intended to do a disk repair 
with Disk Warrior using Firewire and Target Mode.  Both Macs have Mavericks 
10.9.5 installed.I downloaded the update for DW ver 4.4 but cannot install 
it. 

I attempted to use DW 4.3 but received the message “Directory cannot be 
rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so back 
to trying to get 4.4 working.

The general message on opening the .dmg file states: To install update need -
 (1) original DW disk
 (2) admin privileges
 (3) 3.5 GB disk space
 (4) a blank CD-R or DVD-R.

I opted to “continue” and the install process got to accepting licence 
agreement then the message “No recordable devices were found.  You may connect 
one via Firewire or USB and press Rescan, or quit.

I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
thumb drive to Mac OS extended (journaled) and with GUID partition table.  
Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still no 
progress.  Bought a new 1TB USB 3 hard drive and formatted it as above.  Still 
no progress.

Found that information on the Alsoft (DW) website is confusing and the FAQs are 
Dorothy Dixers.

The Update page includes the following information:
Uses your original 4.0-4.3 disc to create a new startup disc containing 
DiskWarrior 4 version 4.4. The new disc will only start up the same Mac models 
as the original disc.”   The last sentence is alarming.  Does it mean Mac OS 
version? 

Any advice on how to install the update?

Regards, 
Alan

Alan Smith
  Late 2012 iMac 27 Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.9.5 
Mavericks
  Late 2009 iMac 21.5 Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.5 Mavericks









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Re: Disk Warrior Update Problems

[Ronni Brown]

Installing the DiskWarrior you received via download purchase:

Hi Alan,

Did you drag the DW 4.3 Application from Utilities into the Trash and empty the 
trash  restart your Mac before trying to install v.4.4?

Installing the DiskWarrior you received via download purchase:

1) Open the 'DiskWarrior.dmg' file you received via download. This will cause 
the disk image named 'DiskWarrior' to appear on your desktop.

2)  Drag to the trash any existing copy of DiskWarrior you have installed. You 
may need to restart in order to empty the trash.

3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
found in the upper left corner of the disk image window and drag it to your 
hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder 
within the Applications folder.

4) To run DiskWarrior from your hard disk, simply double-click the DiskWarrior 
icon. 
In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or later.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


 On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Any Disk Warrior users in Wamug?
 
 I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
 Utilities.  The internal HD on my 2009 iMac is faulty.   I intended to do a 
 disk repair with Disk Warrior using Firewire and Target Mode.  Both Macs have 
 Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 but 
 cannot install it. 
 
 I attempted to use DW 4.3 but received the message “Directory cannot be 
 rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so 
 back to trying to get 4.4 working.
 
 The general message on opening the .dmg file states: To install update need -
 (1) original DW disk
 (2) admin privileges
 (3) 3.5 GB disk space
 (4) a blank CD-R or DVD-R.
 
 I opted to “continue” and the install process got to accepting licence 
 agreement then the message “No recordable devices were found.  You may 
 connect one via Firewire or USB and press Rescan, or quit.
 
 I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
 thumb drive to Mac OS extended (journaled) and with GUID partition table.  
 Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still 
 no progress.  Bought a new 1TB USB 3 hard drive and formatted it as above.  
 Still no progress.
 
 Found that information on the Alsoft (DW) website is confusing and the FAQs 
 are Dorothy Dixers.
 
 The Update page includes the following information:
 Uses your original 4.0-4.3 disc to create a new startup disc containing 
 DiskWarrior 4 version 4.4. The new disc will only start up the same Mac 
 models as the original disc.”   The last sentence is alarming.  Does it mean 
 Mac OS version? 
 
 Any advice on how to install the update?
 
 Regards, 
 Alan
 
 Alan Smith
  Late 2012 iMac 27 Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.9.5 
 Mavericks
  Late 2009 iMac 21.5 Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.5 Mavericks
 
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Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Disk Warrior Update Problems

[Alan Smith]

Hi Ronni

Your instructions are for Installing the DiskWarrior received via download 
purchase.  They do not seem to apply to me.  But I did follow the steps re 
trashing and restarting, with no benefit.

Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50.  I understand 
the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks 
wait.  I did not purchase either of these marketing variants.

Alsoft also provide a free Update with no hard CD provided.  Serial number of 
the original version must be (and was) provided.  A 2.5MB .dmg file was 
downloaded to my “downloads” folder.   I assumed the Update version is just the 
same as the Upgrade, but without a hard copy.

I think Alsoft are playing games with semantics.  “Update” must refer to DW 
software, NOT to a different Apple OS.

The fine print in the Read Me file may explain it:

The DiskWarrior 4.4 Disc Update

Please Read This First

This free updater application allows you to create a new startup disk (CD/DVD) 
with the latest version of DiskWarrior using your original (factory) 
DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used 
your original disc to start up your Mac.

Please note that your new DiskWarrior disc will contain the latest version of 
DiskWarrior, but will still contain the same version of Mac OS X as your 
original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on your 
disc with this updater application. This means that the disc created by this 
updater will not be able to start up any Macs that your original DiskWarrior 
disc is unable to start up. If you have purchased a new Mac that requires a 
later version of Mac OS X than the copy of Mac OS X on your original 
DiskWarrior disc, you'll need to purchase an update disc from Alsoft.

What if I have a new Macintosh that my current DiskWarrior 4 disc will not 
start?

You should order a new DiskWarrior disc containing a later version of Mac OS X. 
You can contact our Customer Service department by calling 1-800-257-6381 or 
281-353-4090.

In any case, I think the Update has failed - at least it should have  updated 
the DW software for the old Snow Leopard utility.

Cheers
Alan
 
On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com wrote:

 Installing the DiskWarrior you received via download purchase:
 
 Hi Alan,
 
 Did you drag the DW 4.3 Application from Utilities into the Trash and empty 
 the trash  restart your Mac before trying to install v.4.4?
 
 Installing the DiskWarrior you received via download purchase:
 
 1) Open the 'DiskWarrior.dmg' file you received via download. This will cause 
 the disk image named 'DiskWarrior' to appear on your desktop.
 
 2)  Drag to the trash any existing copy of DiskWarrior you have installed. 
 You may need to restart in order to empty the trash.
 
 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
 found in the upper left corner of the disk image window and drag it to your 
 hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder 
 within the Applications folder.
 
 4) To run DiskWarrior from your hard disk, simply double-click the 
 DiskWarrior icon. 
 In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or 
 later.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Any Disk Warrior users in Wamug?
 
 I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
 Utilities.  The internal HD on my 2009 iMac is faulty.   I intended to do a 
 disk repair with Disk Warrior using Firewire and Target Mode.  Both Macs 
 have Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 
 but cannot install it. 
 
 I attempted to use DW 4.3 but received the message “Directory cannot be 
 rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so 
 back to trying to get 4.4 working.
 
 The general message on opening the .dmg file states: To install update need -
 (1) original DW disk
 (2) admin privileges
 (3) 3.5 GB disk space
 (4) a blank CD-R or DVD-R.
 
 I opted to “continue” and the install process got to accepting licence 
 agreement then the message “No recordable devices were found.  You may 
 connect one via Firewire or USB and press Rescan, or quit.
 
 I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
 thumb drive to Mac OS extended (journaled) and with GUID partition table.  
 Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still 
 no progress.  Bought a new 1TB USB 3 hard drive and formatted it as above.  
 Still no progress.
 
 Found that information on the Alsoft (DW) website is confusing and the FAQs 
 are Dorothy Dixers.
 
 The Update page includes the following information:
 Uses your original 4.0-4.3 disc to create a new startup 

Re: Disk Warrior Update Problems

[Ronni Brown]

Alan I've sent you an email offlist  Let me know if you want me to send the 
DiskWarrior.app v 4.4 to you please.

Ronni

 On 24 Nov 2014, at 2:28 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Your instructions are for Installing the DiskWarrior received via download 
 purchase.  They do not seem to apply to me.  But I did follow the steps re 
 trashing and restarting, with no benefit.
 
 Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50.  I understand 
 the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks 
 wait.  I did not purchase either of these marketing variants.
 
 Alsoft also provide a free Update with no hard CD provided.  Serial number of 
 the original version must be (and was) provided.  A 2.5MB .dmg file was 
 downloaded to my “downloads” folder.   I assumed the Update version is just 
 the same as the Upgrade, but without a hard copy.
 
 I think Alsoft are playing games with semantics.  “Update” must refer to DW 
 software, NOT to a different Apple OS.
 
 The fine print in the Read Me file may explain it:
 
 The DiskWarrior 4.4 Disc Update
 
 Please Read This First
 
 This free updater application allows you to create a new startup disk 
 (CD/DVD) with the latest version of DiskWarrior using your original (factory) 
 DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used 
 your original disc to start up your Mac.
 
 Please note that your new DiskWarrior disc will contain the latest version of 
 DiskWarrior, but will still contain the same version of Mac OS X as your 
 original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on 
 your disc with this updater application. This means that the disc created by 
 this updater will not be able to start up any Macs that your original 
 DiskWarrior disc is unable to start up. If you have purchased a new Mac that 
 requires a later version of Mac OS X than the copy of Mac OS X on your 
 original DiskWarrior disc, you'll need to purchase an update disc from Alsoft.
 
 What if I have a new Macintosh that my current DiskWarrior 4 disc will not 
 start?
 
 You should order a new DiskWarrior disc containing a later version of Mac OS 
 X. You can contact our Customer Service department by calling 1-800-257-6381 
 or 281-353-4090.
 
 In any case, I think the Update has failed - at least it should have  updated 
 the DW software for the old Snow Leopard utility.
 
 Cheers
 Alan
  
 On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Installing the DiskWarrior you received via download purchase:
 
 Hi Alan,
 
 Did you drag the DW 4.3 Application from Utilities into the Trash and empty 
 the trash  restart your Mac before trying to install v.4.4?
 
 Installing the DiskWarrior you received via download purchase:
 
 1) Open the 'DiskWarrior.dmg' file you received via download. This will 
 cause the disk image named 'DiskWarrior' to appear on your desktop.
 
 2)  Drag to the trash any existing copy of DiskWarrior you have installed. 
 You may need to restart in order to empty the trash.
 
 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
 found in the upper left corner of the disk image window and drag it to your 
 hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder 
 within the Applications folder.
 
 4) To run DiskWarrior from your hard disk, simply double-click the 
 DiskWarrior icon. 
 In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or 
 later.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au 
 mailto:sma...@iinet.net.au wrote:
 
 Any Disk Warrior users in Wamug?
 
 I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
 Utilities.  The internal HD on my 2009 iMac is faulty.   I intended to do a 
 disk repair with Disk Warrior using Firewire and Target Mode.  Both Macs 
 have Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 
 but cannot install it. 
 
 I attempted to use DW 4.3 but received the message “Directory cannot be 
 rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so 
 back to trying to get 4.4 working.
 
 The general message on opening the .dmg file states: To install update need 
 -
 (1) original DW disk
 (2) admin privileges
 (3) 3.5 GB disk space
 (4) a blank CD-R or DVD-R.
 
 I opted to “continue” and the install process got to accepting licence 
 agreement then the message “No recordable devices were found.  You may 
 connect one via Firewire or USB and press Rescan, or quit.
 
 I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
 thumb drive to Mac OS extended (journaled) and with GUID partition table.  
 Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still 
 no 

Mail problems again

[Pat Scott]

For no apparent reason, suddenly Mail on my Mac is not connecting to the wifi. 
I can't send or receive anything. This letter is being written on the iPad.

The wifi is working properly: the iPad and my husband's laptop have no 
difficulty with it. There are apps on the iPad that interact with the Mac by 
wifi and they function normally. So it must be something within Mail.

In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
marks, and they cannot be put back on-line. In the Mailbox menu, I can toggle 
back and forth between the on and off setting, but nothing happens. None of the 
account settings have changed.

Mail Connection Doctor says Mail is able to connect to the Internet and 
Connection Status is green, the 3 email accounts all have red status, and I 
should check account data. I glanced at the Logs. The most recent 
SocketStreamEvents Log says ERROR: Connecting failed for socket: 0x618000b75e0: 
Error: Domain=NSPOSIXError Domain Code=60 The operation couldn't be completed. 
Operation timed out. Also Unscheduled streams from run loop waiting for open 
-- socket:  and much more. Unfortunately, I don't know what it means.

Mac Pro 2013
running OS 10.10

Help, please?
Pat

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Re: Mail problems again

[Ronda Brown]

Hi Pat,

Just quickly - Check to don't have any Proxy Server in System Preferences  
Network Wi-Fi  'Advanced'   Proxies 
Nothing selected under Proxies

Sent from Ronni's iPad4


 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on the 
 iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac by 
 wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can toggle 
 back and forth between the on and off setting, but nothing happens. None of 
 the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and I 
 should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams from 
 run loop waiting for open -- socket:  and much more. Unfortunately, I don't 
 know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
 
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Re: Mail problems again

[Pat Scott]

Hi, Ronni,

The only entry on the Proxy panel is at the bottom where it says: Bypass proxy 
settings for these Hosts  Domains: *.local, 169.254/16

Should this be removed?

Thanks,
Pat



 On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Just quickly - Check to don't have any Proxy Server in System Preferences  
 Network Wi-Fi  'Advanced'   Proxies 
 Nothing selected under Proxies
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on the 
 iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac by 
 wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and I 
 should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams from 
 run loop waiting for open -- socket:  and much more. Unfortunately, I don't 
 know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
 
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Re: Mail problems again

[Ronda Brown]

Hi Pat,

Comments below.
 On 23 Nov 2014, at 1:43 pm, Pat Scott clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 The only entry on the Proxy panel is at the bottom where it says: Bypass 
 proxy settings for these Hosts  Domains: *.local, 169.254/16
 
 Should this be removed?

NO... As long as nothing is selected (ticked) in the boxes above *.local, 
169.254/16

Connection Doctor has indicated Mail can connect to the Internet as it shows 
green in Connection Status.
But shows Red dots in the Account Status column.
So you need to Check your Incoming IMAP or POP and Outgoing SMTP email account 
settings are correct as per your ISPs Mail Settings.

Check you don't have any third party firewall software, such as Little Snitch 
blocking the necessary ports.

I presume you have already tried Quitting Mail and Restarting your Mac and then 
opening Mail again? 

Power Cycle your Network Modem  Router  Mac
Power all Off - Then first Power ON the Modem - then the Router - then your Mac.

Cheers,
Ronni

 
 Thanks,
 Pat
 
 
 
 On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Just quickly - Check to don't have any Proxy Server in System Preferences  
 Network Wi-Fi  'Advanced'   Proxies 
 Nothing selected under Proxies
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on the 
 iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac 
 by wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and I 
 should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams from 
 run loop waiting for open -- socket:  and much more. Unfortunately, I 
 don't know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
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Problems with iMac and Safari after visiting website

[Matt Falvey]

Hi, yesterday visited a website worldrugbyshop.com and while looking at the 
site it became locked and the pages stuck and not loading. Also the iMac 
started making a rumbling sound (OSX 10.8.5, 2.4 GHz Intel Core 2 Duo, 4 GB 800 
MHz DDR2 SDRAM) as if it was working away though nothing was happening. 

Other windows in Safari 6.2 started to lock up and soon I could not Command/tab 
between applications. Then the Spinning wheel started

I tried to Option/Command/Esc to see if Safari was responding or not, the 
Option/Command/Esc did not work.

The mouse would not move initially and then when it did it moved intermittently.

I finally closed down Safari.

Ran Disk Utility, Repair Disk and Repair Disk Permissions. Disconnected the 
WiFi and rebooted. 

Went back and opened up Safari again and the same thing happened.

Went into SafariPreferencesPrivacyCookies and other website dataDetails and 
type World found and removed the cookies for Worldrugbyshop.com. Ran Disk 
Utility, Repair Disk and Repair Disk Permissions.

Went back and opened up Safari again and the same thing happened.

Ran DiskWarrior from my MBP to the iMac in Target mode and rebuilt the 
Directory.

Went back and opened up Safari again and the same thing happened.

But have just noticed that when I go into SafariPreferencesPrivacyCookies 
and other website dataDetails and type world to search for 
worldrugbyshop.com it is there again with Cache. Cookies underneath it.

When I highlight it and click remove it disappears, but if I close Safari and 
reopen it and check again it is there?

Now I am not 100% sure that worldrugbyshop.com is the culprit, but everything 
happened when I went to that site.
The rumbling sound on the iMac only occurs when Safari is being used, every 
time I turn it off the sound stops about 3 or 4 seconds afterwards. And off 
course the Spinning wheel is nearly in constant use now when I used Safari.

Any one have any ideas what may be wrong?

Thanks

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Re: Problems with iMac and Safari after visiting website

[Ronni Brown]

Hi Matt,

A very quick reply as I’m rushing out to a job. I would suggest you try 
Clearing Safari’s Cache

Follow these steps to clear Safari cache manually:
Have Safari OPEN
Open Finder
In the menu at the top of your screen select Go
While the Go menu is dropped down press and hold the option key on your 
keyboard. This will reveal Library
Select Library
Navigate into the folder Caches
Next navigate into the folder com.apple.Safari
In this folder you will see a file named Cache.db
Right click (control-click) the Cache.db file and select Move to Trash
Now restart Safari by right clicking the Safari icon in the Dock and select 
Quit
You have now successfully cleared your browser cache.
Open Safari and see if the problem still exists

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


 On 21 Nov 2014, at 1:11 pm, Matt Falvey mmfal...@bigpond.net.au wrote:
 
 Hi, yesterday visited a website worldrugbyshop.com 
 http://worldrugbyshop.com/ and while looking at the site it became locked 
 and the pages stuck and not loading. Also the iMac started making a rumbling 
 sound (OSX 10.8.5, 2.4 GHz Intel Core 2 Duo, 4 GB 800 MHz DDR2 SDRAM) as if 
 it was working away though nothing was happening. 
 
 Other windows in Safari 6.2 started to lock up and soon I could not 
 Command/tab between applications. Then the Spinning wheel started
 
 I tried to Option/Command/Esc to see if Safari was responding or not, the 
 Option/Command/Esc did not work.
 
 The mouse would not move initially and then when it did it moved 
 intermittently.
 
 I finally closed down Safari.
 
 Ran Disk Utility, Repair Disk and Repair Disk Permissions. Disconnected the 
 WiFi and rebooted. 
 
 Went back and opened up Safari again and the same thing happened.
 
 Went into SafariPreferencesPrivacyCookies and other website dataDetails 
 and type World found and removed the cookies for Worldrugbyshop.com 
 http://worldrugbyshop.com/. Ran Disk Utility, Repair Disk and Repair Disk 
 Permissions.
 
 Went back and opened up Safari again and the same thing happened.
 
 Ran DiskWarrior from my MBP to the iMac in Target mode and rebuilt the 
 Directory.
 
 Went back and opened up Safari again and the same thing happened.
 
 But have just noticed that when I go into SafariPreferencesPrivacyCookies 
 and other website dataDetails and type world to search for 
 worldrugbyshop.com http://worldrugbyshop.com/ it is there again with 
 Cache. Cookies underneath it.
 
 When I highlight it and click remove it disappears, but if I close Safari and 
 reopen it and check again it is there?
 
 Now I am not 100% sure that worldrugbyshop.com http://worldrugbyshop.com/ 
 is the culprit, but everything happened when I went to that site.
 The rumbling sound on the iMac only occurs when Safari is being used, every 
 time I turn it off the sound stops about 3 or 4 seconds afterwards. And off 
 course the Spinning wheel is nearly in constant use now when I used Safari.
 
 Any one have any ideas what may be wrong?
 
 Thanks
 
 Matt.

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Re: memory problems

[Stephen Chape]

What was this thread about again ??

On 30 Apr 2014, at 12:48 pm, Ronda Brown ro...@mac.com wrote:

 Ah yes Peter,
 Kevin  Stephen need to wear their Ray-Ban sunglasses to reflect the rays 
 from the  neuralyzer  . ;-))
 
 Sent from Ronni's iPad4
 
 
 On 30 Apr 2014, at 12:27 pm, Peter pfow...@iinet.net.au wrote:
 
 It is called the MIB effect, if you have ever watched Men in Black you will 
 understand why
 
 
 
 On 30 Apr 2014, at 12:17, Michael Hawkins michael.hawk...@mjhawkins.com.au 
 wrote:
 
 Does Workshop  incorporate Windows? 
 
 On 30 Apr 2014, at 12:05 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Gosh … I can associate with that Kev.
 What’s your take on this Ronni ?
 
 On 30 Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote:
 
 It may well be off-topic, but I have memory problems, specifically 
 associated with my workshop.  When I go to the workshop i cannot remember 
 why I am there.
 
 Kev
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 Regards,
 Stephen Chape
 
 Mac by choice
 Windows because my employer knew no better
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Regards,
Stephen Chape

Mac by choice
Windows because my employer knew no better

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Re: memory problems

[Michael Hawkins]

Memory

 On 30 Apr 2014, at 4:25 pm, Stephen Chape chap...@bigpond.com wrote:
 
 What was this thread about again ??
 
 On 30 Apr 2014, at 12:48 pm, Ronda Brown ro...@mac.com wrote:
 
 Ah yes Peter,
 Kevin  Stephen need to wear their Ray-Ban sunglasses to reflect the rays 
 from the  neuralyzer  . ;-))
 
 Sent from Ronni's iPad4
 
 
 On 30 Apr 2014, at 12:27 pm, Peter pfow...@iinet.net.au wrote:
 
 It is called the MIB effect, if you have ever watched Men in Black you will 
 understand why
 
 
 
 On 30 Apr 2014, at 12:17, Michael Hawkins 
 michael.hawk...@mjhawkins.com.au wrote:
 
 Does Workshop  incorporate Windows? 
 
 On 30 Apr 2014, at 12:05 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Gosh … I can associate with that Kev.
 What’s your take on this Ronni ?
 
 On 30 Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote:
 
 It may well be off-topic, but I have memory problems, specifically 
 associated with my workshop.  When I go to the workshop i cannot 
 remember why I am there.
 
 Kev
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 Regards,
 Stephen Chape
 
 Mac by choice
 Windows because my employer knew no better
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 Regards,
 Stephen Chape
 
 Mac by choice
 Windows because my employer knew no better
 
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Memory problems

[Paul Willemse]

Hi Ronni,

Just an update, I thought the problem was fixed with the re-install of OSX
but it is not.

I found that something initiates a task called Installer that quickly
takes all available memory. If I catch it in time and Force Quit the
Installer task the system survives.

I can not find any way to identify the task, I have Activity Monitor
running all the time so I can Force Quit the task.

Also, and this is really strange, while the system is 'hung' there is a
very powerful electrical (arcing) noise pulsing the speakers, both the
Mac's external speakers as well as an entirely independent system not
connected to the Mac at all but nearby on my desk. The noise disappears
once the system is rebooted!

I have followed the 'tree' of ownership of the rogue Installer task but it
simply leads to a parent process called launchd (1) and then to the
parent process kernel_task (0).

Any advice will be greatly appreciated...

Regards,

Paul
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Re: Memory problems

[Ronni Brown]

Hi Paul,

Does this problem happen in Safe Mode?
Try starting up in safe mode, which will disable all your third-party software 
that loads at startup. Test for a while in safe mode, until either the problem 
happens again or you're positive that it's not going to happen. If you cannot 
get the problem to happen in safe mode, but it recurs when you reboot normally, 
then the problem is likely to be caused by some third-party software you have 
installed.

Also, have you been able to look at The Log in Console App?

You can use Console to log the sequence of events as you re-create a problem. 
The resulting log can help in determining the problem’s cause.

1. If the Log list is not visible, click Show Log List in the Console toolbar.

The Log list shows individual logs grouped into categories. When the list is 
visible, it appears on the left of the Console window.

2. To view a specific log file, click the triangle next to its category and 
then select the log file.

3. Click Clear Display.

4. Perform the actions that produced the problem you are troubleshooting.

5. Read the messages that appear in the Console window.

You can save the log file for the support technician who is helping you 
troubleshoot the problem.

You can easily email a message log file to someone who is helping you 
troubleshoot a problem.

1. Open Console

2. If the Log list is not visible, click Show Log List in the Console toolbar.

3. Select the log you want to mail and choose File  Mail.

A new email message opens with a copy of the log attached.

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.9.2 Mavericks
Windows 7 Ultimate (under sufferance)
On 29 Apr 2014, at 2:05 pm, Paul Willemse pjwille...@gmail.com wrote:

 Hi Ronni,
 
 Just an update, I thought the problem was fixed with the re-install of OSX 
 but it is not.
 
 I found that something initiates a task called Installer that quickly takes 
 all available memory. If I catch it in time and Force Quit the Installer task 
 the system survives. 
 
 I can not find any way to identify the task, I have Activity Monitor running 
 all the time so I can Force Quit the task.
 
 Also, and this is really strange, while the system is 'hung' there is a very 
 powerful electrical (arcing) noise pulsing the speakers, both the Mac's 
 external speakers as well as an entirely independent system not connected to 
 the Mac at all but nearby on my desk. The noise disappears once the system is 
 rebooted!
 
 I have followed the 'tree' of ownership of the rogue Installer task but it 
 simply leads to a parent process called launchd (1) and then to the parent 
 process kernel_task (0).
 
 Any advice will be greatly appreciated...
 
 Regards,
 
 Paul
 

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Re: Memory problems

[Paul Willemse]

Hi Ronni,

Sorry, forgot to mention it but I did try the Save Mode and it still gave
the same problem.

I had forgotten about the Console App. When I started the Console App on of
the first things that I noticed was an entry about an installer for an App
called Completer.app.

Some research showed this to be the bad one! It is part of a lot of stuff
installed by a rogue app by Geneio Innovation.

FURTHER RESEARCH PROVED I SHOULD NEVER LET GUESTS USE MY COMPUTER, THEY
DOWNLOAD STUFF THEY HAVE IDEA WHAT IT IS FOR. It was downloaded about two
weeks ago.

In this case all it managed to install is the browser extension,
fortunately it crashed the Mac before it installed the other almost twenty
files! The only thing I don't understand is why it only tried to install
starting yesterday...

Here is the URL with all the info: http://www.thesafemac.com/arg-genieo/

So, thanks for the assistance, as usual I would be lost without your expert
help!

Regards,

Paul
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Re: Memory problems

[F.W. Hänel]

Hi Ronni and Paul,

I also installed Genieo some time ago and then used the uninstaller to remove 
it.  But some components could not
have been removed because now when I enter something in the web address line 
Google no longer launches but Genieo
and that only lists hits from advertisers. I would like to remove the leftovers 
but don’t know how. When I came across
the thesafemac info a few week ago I did not follow it as I had already 
uninstalled the main Genieo stuff and did not know
where to continue.

Cheers,
Walter


On 29 Apr 2014, at 17:05, Paul Willemse pjwille...@gmail.com wrote:

 Hi Ronni,
 
 Sorry, forgot to mention it but I did try the Save Mode and it still gave the 
 same problem.
 
 I had forgotten about the Console App. When I started the Console App on of 
 the first things that I noticed was an entry about an installer for an App 
 called Completer.app. 
 
 Some research showed this to be the bad one! It is part of a lot of stuff 
 installed by a rogue app by Geneio Innovation. 
 
 FURTHER RESEARCH PROVED I SHOULD NEVER LET GUESTS USE MY COMPUTER, THEY 
 DOWNLOAD STUFF THEY HAVE IDEA WHAT IT IS FOR. It was downloaded about two 
 weeks ago.
 
 In this case all it managed to install is the browser extension, fortunately 
 it crashed the Mac before it installed the other almost twenty files! The 
 only thing I don't understand is why it only tried to install starting 
 yesterday...
 
 Here is the URL with all the info: http://www.thesafemac.com/arg-genieo/
 
 So, thanks for the assistance, as usual I would be lost without your expert 
 help!
 
 Regards,
 
 Paul
 
 
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Re: Memory problems

[Paul Willemse]

Hi Walter,

You need to follow the removal instructions exactly, the uninstaller,
apparently deliberately does not do the job. The instructions are a bit
complicated but will do the job for you. I got 'lucky' that my system
crashed before it could complete the installation so the other files never
made it. There is something to be said for having too many open Apps at the
same time grin.

Regards,

Paul




On 29 April 2014 17:50, F.W. Hänel whae...@iinet.net.au wrote:

 Hi Ronni and Paul,

 I also installed Genieo some time ago and then used the uninstaller to
 remove it.  But some components could not
 have been removed because now when I enter something in the web address
 line Google no longer launches but Genieo
 and that only lists hits from advertisers. I would like to remove the
 leftovers but don’t know how. When I came across
 the thesafemac info a few week ago I did not follow it as I had already
 uninstalled the main Genieo stuff and did not know
 where to continue.

 Cheers,
 Walter



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Re: Memory problems

[Ronda Brown]

Oh Paul  Walter,

Paul,
I never allow anyone to use my computers... even in another user account and 
never let them  download and install things. 
Never install anything on your computer before you know How to uninstall it 
correctly  every component it installs on your system! 

Walter,
Genieo is a fraud, and the developer knowingly distributes an uninstaller 
that doesn't work.
Go to this link and follow explicitly all the instructions by Linc Davis.

https://discussions.apple.com/message/25265077#25265077

Cheers,
Ronni

Sent from Ronni's iPad4


 On 29 Apr 2014, at 5:50 pm, F.W. Hänel whae...@iinet.net.au wrote:
 
 Hi Ronni and Paul,
 
 I also installed Genieo some time ago and then used the uninstaller to remove 
 it.  But some components could not
 have been removed because now when I enter something in the web address line 
 Google no longer launches but Genieo
 and that only lists hits from advertisers. I would like to remove the 
 leftovers but don’t know how. When I came across
 the thesafemac info a few week ago I did not follow it as I had already 
 uninstalled the main Genieo stuff and did not know
 where to continue.
 
 Cheers,
 Walter
 
 
 On 29 Apr 2014, at 17:05, Paul Willemse pjwille...@gmail.com wrote:
 
 Hi Ronni,
 
 Sorry, forgot to mention it but I did try the Save Mode and it still gave 
 the same problem.
 
 I had forgotten about the Console App. When I started the Console App on of 
 the first things that I noticed was an entry about an installer for an App 
 called Completer.app. 
 
 Some research showed this to be the bad one! It is part of a lot of stuff 
 installed by a rogue app by Geneio Innovation. 
 
 FURTHER RESEARCH PROVED I SHOULD NEVER LET GUESTS USE MY COMPUTER, THEY 
 DOWNLOAD STUFF THEY HAVE IDEA WHAT IT IS FOR. It was downloaded about two 
 weeks ago.
 
 In this case all it managed to install is the browser extension, fortunately 
 it crashed the Mac before it installed the other almost twenty files! The 
 only thing I don't understand is why it only tried to install starting 
 yesterday...
 
 Here is the URL with all the info: http://www.thesafemac.com/arg-genieo/
 
 So, thanks for the assistance, as usual I would be lost without your expert 
 help!
 
 Regards,
 
 Paul
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Re: Memory problems

[Paul Willemse]

Hi Ronni

I have a little bit of an excuse, I was in Hospital for a week and while
there a good friend asked me by phone if he could use my computer to send
an urgent email

Never again!

Regards,

Paul



On 29 April 2014 18:18, Ronda Brown ro...@mac.com wrote:

 Oh Paul  Walter,

 Paul,
 I never allow anyone to use my computers... even in another user account
 and never let them  download and install things.
 Never install anything on your computer before you know How to uninstall
 it correctly  every component it installs on your system!



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Re: Memory problems

[F.W. Hänel]

Hi Ronni and Paul,

I feel like a pest controller. Did I get them all ?
Have followed L.Davis's instructions and Safari is now back to normal.

Thanks a lot Ronni and Paul

Cheers,
Walter
On 29 Apr 2014, at 18:18, Ronda Brown ro...@mac.com wrote:

 Oh Paul  Walter,
 
 Paul,
 I never allow anyone to use my computers... even in another user account and 
 never let them  download and install things. 
 Never install anything on your computer before you know How to uninstall it 
 correctly  every component it installs on your system! 
 
 Walter,
 Genieo is a fraud, and the developer knowingly distributes an uninstaller 
 that doesn't work.
 Go to this link and follow explicitly all the instructions by Linc Davis.
 
 https://discussions.apple.com/message/25265077#25265077
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 29 Apr 2014, at 5:50 pm, F.W. Hänel whae...@iinet.net.au wrote:
 
 Hi Ronni and Paul,
 
 I also installed Genieo some time ago and then used the uninstaller to 
 remove it.  But some components could not
 have been removed because now when I enter something in the web address line 
 Google no longer launches but Genieo
 and that only lists hits from advertisers. I would like to remove the 
 leftovers but don’t know how. When I came across
 the thesafemac info a few week ago I did not follow it as I had already 
 uninstalled the main Genieo stuff and did not know
 where to continue.
 
 Cheers,
 Walter
 
 
 On 29 Apr 2014, at 17:05, Paul Willemse pjwille...@gmail.com wrote:
 
 Hi Ronni,
 
 Sorry, forgot to mention it but I did try the Save Mode and it still gave 
 the same problem.
 
 I had forgotten about the Console App. When I started the Console App on of 
 the first things that I noticed was an entry about an installer for an App 
 called Completer.app. 
 
 Some research showed this to be the bad one! It is part of a lot of stuff 
 installed by a rogue app by Geneio Innovation. 
 
 FURTHER RESEARCH PROVED I SHOULD NEVER LET GUESTS USE MY COMPUTER, THEY 
 DOWNLOAD STUFF THEY HAVE IDEA WHAT IT IS FOR. It was downloaded about two 
 weeks ago.
 
 In this case all it managed to install is the browser extension, 
 fortunately it crashed the Mac before it installed the other almost twenty 
 files! The only thing I don't understand is why it only tried to install 
 starting yesterday...
 
 Here is the URL with all the info: http://www.thesafemac.com/arg-genieo/
 
 So, thanks for the assistance, as usual I would be lost without your expert 
 help!
 
 Regards,
 
 Paul
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Memory problems

[Severin Crisp]

I am a great believer in Clean My Mac.  It does a complete uninstall of the 
application and associated visible and invisible bits.It does much more 
besides and I use it for a monthly general clean as part of my housekeeping 
routine.I am fortunate in having no other users, though when family are 
here and someone uses my iMac they usually rearrange the desktop for good 
measure.   However they are armed with iPads, iPhones and laptops so access to 
my wireless network keeps everyone happy!  
Severin Crisp

Sent from Sev's iPad

 On 29 Apr 2014, at 6:18 pm, Ronda Brown ro...@mac.com wrote:
 
 Oh Paul  Walter,
 
 Paul,
 I never allow anyone to use my computers... even in another user account and 
 never let them  download and install things. 
 Never install anything on your computer before you know How to uninstall it 
 correctly  every component it installs on your system! 
 
 Walter,
 Genieo is a fraud, and the developer knowingly distributes an uninstaller 
 that doesn't work.
 Go to this link and follow explicitly all the instructions by Linc Davis.
 
 https://discussions.apple.com/message/25265077#25265077
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 29 Apr 2014, at 5:50 pm, F.W. Hänel whae...@iinet.net.au wrote:
 
 Hi Ronni and Paul,
 
 I also installed Genieo some time ago and then used the uninstaller to 
 remove it.  But some components could not
 have been removed because now when I enter something in the web address line 
 Google no longer launches but Genieo
 and that only lists hits from advertisers. I would like to remove the 
 leftovers but don’t know how. When I came across
 the thesafemac info a few week ago I did not follow it as I had already 
 uninstalled the main Genieo stuff and did not know
 where to continue.
 
 Cheers,
 Walter
 
 
 On 29 Apr 2014, at 17:05, Paul Willemse pjwille...@gmail.com wrote:
 
 Hi Ronni,
 
 Sorry, forgot to mention it but I did try the Save Mode and it still gave 
 the same problem.
 
 I had forgotten about the Console App. When I started the Console App on of 
 the first things that I noticed was an entry about an installer for an App 
 called Completer.app. 
 
 Some research showed this to be the bad one! It is part of a lot of stuff 
 installed by a rogue app by Geneio Innovation. 
 
 FURTHER RESEARCH PROVED I SHOULD NEVER LET GUESTS USE MY COMPUTER, THEY 
 DOWNLOAD STUFF THEY HAVE IDEA WHAT IT IS FOR. It was downloaded about two 
 weeks ago.
 
 In this case all it managed to install is the browser extension, 
 fortunately it crashed the Mac before it installed the other almost twenty 
 files! The only thing I don't understand is why it only tried to install 
 starting yesterday...
 
 Here is the URL with all the info: http://www.thesafemac.com/arg-genieo/
 
 So, thanks for the assistance, as usual I would be lost without your expert 
 help!
 
 Regards,
 
 Paul
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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memory problems

[Kevin Lock]

It may well be off-topic, but I have memory problems, specifically associated 
with my workshop.  When I go to the workshop i cannot remember why I am there.

Kev
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Re: memory problems

[Stephen Chape]

Gosh … I can associate with that Kev.
What’s your take on this Ronni ?

On 30 Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote:

 It may well be off-topic, but I have memory problems, specifically associated 
 with my workshop.  When I go to the workshop i cannot remember why I am there.
 
 Kev
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Regards,
Stephen Chape

Mac by choice
Windows because my employer knew no better

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Re: memory problems

[Michael Hawkins]

Does Workshop  incorporate Windows? 

 On 30 Apr 2014, at 12:05 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Gosh … I can associate with that Kev.
 What’s your take on this Ronni ?
 
 On 30 Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote:
 
 It may well be off-topic, but I have memory problems, specifically 
 associated with my workshop.  When I go to the workshop i cannot remember 
 why I am there.
 
 Kev
 -- The WA Macintosh User Group Mailing List --
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 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 Regards,
 Stephen Chape
 
 Mac by choice
 Windows because my employer knew no better
 
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Re: memory problems

[Peter]

It is called the MIB effect, if you have ever watched Men in Black you will 
understand why



 On 30 Apr 2014, at 12:17, Michael Hawkins michael.hawk...@mjhawkins.com.au 
 wrote:
 
 Does Workshop  incorporate Windows? 
 
 On 30 Apr 2014, at 12:05 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Gosh … I can associate with that Kev.
 What’s your take on this Ronni ?
 
 On 30 Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote:
 
 It may well be off-topic, but I have memory problems, specifically 
 associated with my workshop.  When I go to the workshop i cannot remember 
 why I am there.
 
 Kev
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 Regards,
 Stephen Chape
 
 Mac by choice
 Windows because my employer knew no better
 
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Re: memory problems

[Ronda Brown]

Ah yes Peter,
Kevin  Stephen need to wear their Ray-Ban sunglasses to reflect the rays 
from the  neuralyzer  . ;-))

Sent from Ronni's iPad4


 On 30 Apr 2014, at 12:27 pm, Peter pfow...@iinet.net.au wrote:
 
 It is called the MIB effect, if you have ever watched Men in Black you will 
 understand why
 
 
 
 On 30 Apr 2014, at 12:17, Michael Hawkins michael.hawk...@mjhawkins.com.au 
 wrote:
 
 Does Workshop  incorporate Windows? 
 
 On 30 Apr 2014, at 12:05 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Gosh … I can associate with that Kev.
 What’s your take on this Ronni ?
 
 On 30 Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote:
 
 It may well be off-topic, but I have memory problems, specifically 
 associated with my workshop.  When I go to the workshop i cannot remember 
 why I am there.
 
 Kev
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 Regards,
 Stephen Chape
 
 Mac by choice
 Windows because my employer knew no better
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Re: Problems following update to OS X 10.9.2

[Barry Sexstone]

Ronni

I have now updated using the combo update.   There were no problems and the 
whole exercise took about 20 minutes.   I have no idea what happened last time 
when completion had not occurred after over an hour.

Barry


On 26 Feb 2014, at 5:34 pm, Barry Sexstone bjsexst...@netspace.net.au wrote:

 Ronni
 
 Thanks for your advice.   As I have followed your advice in the past I 
 actually did as you suggest with the exception I down loaded the update from 
 the App store.  I am aware that the update can take a while to complete,  but 
 over an hour?   I will try again later in the week using the combo update,  
 meanwhile I have reinstalled 10.9 from my thumb drive and all appears well.
 
 Barry
 On 26 Feb 2014, at 4:35 pm, Ronni Brown ro...@mac.com wrote:
 
 
 On 26 Feb 2014, at 2:10 pm, Barry Sexstone bjsexst...@netspace.net.au 
 wrote:
 
 This morning i attempted to update my iMac OS from 10.9.1 to 10.9.2  It 
 appeared to go through the normal update procedure and shutdown as expected 
 for a restart.   The restart was unsuccessful and went only as far as the 
 Apple logo and spinning gear wheel and no further.   The machine would not 
 boot from the recovery partition but did reboot from my backup disk.
 Has anyone had a similar experience after updating?
 
 I have re-installed Mavericks from my original USB thumb drive but of 
 course and all seems to be working OK.   Of course my OS is now 10.9 and I 
 am somewhat wary about trying again to update.
 
 Any advice most welcome.
 
 Barry
 
 Hi Barry,
 
 When the computer restarts after downloading the update, and the Apple log 
 appears  spinning 'cog' gear...  indicates that installation is happening. 
 My Combo installation took 10mins to complete.
 
 I installed the OS X 10.9.2 Update (Combo) this morning without any 
 problems. 
 I always download the Combo Update and install OS X updates this way:
 
 1. Repair Permissions
 2. Install the Combo Update
 3. After installation completes I run Software Update (install anything that 
 appears)
 4. Repair Permissions
 
 I would suggest you do the above.
 You can download the 'Combo' update at this link: 
 http://support.apple.com/kb/DL1726
 File Size: 859.7 MB
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.9.2 Mavericks
 Windows 7 Ultimate (under sufferance)
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Re: Problems following update to OS X 10.9.2

[Ronni Brown]

On 26 Feb 2014, at 2:10 pm, Barry Sexstone bjsexst...@netspace.net.au wrote:

 This morning i attempted to update my iMac OS from 10.9.1 to 10.9.2  It 
 appeared to go through the normal update procedure and shutdown as expected 
 for a restart.   The restart was unsuccessful and went only as far as the 
 Apple logo and spinning gear wheel and no further.   The machine would not 
 boot from the recovery partition but did reboot from my backup disk.
 Has anyone had a similar experience after updating?
 
 I have re-installed Mavericks from my original USB thumb drive but of course 
 and all seems to be working OK.   Of course my OS is now 10.9 and I am 
 somewhat wary about trying again to update.
 
 Any advice most welcome.
 
 Barry

Hi Barry,

When the computer restarts after downloading the update, and the Apple log 
appears  spinning 'cog' gear...  indicates that installation is happening. My 
Combo installation took 10mins to complete.

I installed the OS X 10.9.2 Update (Combo) this morning without any problems. 
I always download the Combo Update and install OS X updates this way:

1. Repair Permissions
2. Install the Combo Update
3. After installation completes I run Software Update (install anything that 
appears)
4. Repair Permissions

I would suggest you do the above.
You can download the 'Combo' update at this link: 
http://support.apple.com/kb/DL1726
File Size: 859.7 MB

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.9.2 Mavericks
Windows 7 Ultimate (under sufferance)
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Re: Problems following update to OS X 10.9.2

[Barry Sexstone]

Ronni

Thanks for your advice.   As I have followed your advice in the past I actually 
did as you suggest with the exception I down loaded the update from the App 
store.  I am aware that the update can take a while to complete,  but over an 
hour?   I will try again later in the week using the combo update,  meanwhile I 
have reinstalled 10.9 from my thumb drive and all appears well.

Barry
On 26 Feb 2014, at 4:35 pm, Ronni Brown ro...@mac.com wrote:

 
 On 26 Feb 2014, at 2:10 pm, Barry Sexstone bjsexst...@netspace.net.au wrote:
 
 This morning i attempted to update my iMac OS from 10.9.1 to 10.9.2  It 
 appeared to go through the normal update procedure and shutdown as expected 
 for a restart.   The restart was unsuccessful and went only as far as the 
 Apple logo and spinning gear wheel and no further.   The machine would not 
 boot from the recovery partition but did reboot from my backup disk.
 Has anyone had a similar experience after updating?
 
 I have re-installed Mavericks from my original USB thumb drive but of course 
 and all seems to be working OK.   Of course my OS is now 10.9 and I am 
 somewhat wary about trying again to update.
 
 Any advice most welcome.
 
 Barry
 
 Hi Barry,
 
 When the computer restarts after downloading the update, and the Apple log 
 appears  spinning 'cog' gear...  indicates that installation is happening. 
 My Combo installation took 10mins to complete.
 
 I installed the OS X 10.9.2 Update (Combo) this morning without any problems. 
 I always download the Combo Update and install OS X updates this way:
 
 1. Repair Permissions
 2. Install the Combo Update
 3. After installation completes I run Software Update (install anything that 
 appears)
 4. Repair Permissions
 
 I would suggest you do the above.
 You can download the 'Combo' update at this link: 
 http://support.apple.com/kb/DL1726
 File Size: 859.7 MB
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.9.2 Mavericks
 Windows 7 Ultimate (under sufferance)
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Problems following update to OS X 10.9.2

[Barry Sexstone]

This morning i attempted to update my iMac OS from 10.9.1 to 10.9.2  It 
appeared to go through the normal update procedure and shutdown as expected for 
a restart.   The restart was unsuccessful and went only as far as the Apple 
logo and spinning gear wheel and no further.   The machine would not boot from 
the recovery partition but did reboot from my backup disk.
Has anyone had a similar experience after updating?

I have re-installed Mavericks from my original USB thumb drive but of course 
and all seems to be working OK.   Of course my OS is now 10.9 and I am somewhat 
wary about trying again to update.
 
Any advice most welcome.

Barry


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Re: Problems following update to OS X 10.9.2

[Barry Sexstone]

My apologies for some of the obvious typos in my previous.   It was sent from 
an iPhone and my thumbs and fingers are not as nimble as they were and in my 
frustration over my earlier problems meant I was not proof reading very well.

Barry

On 26 Feb 2014, at 2:10 pm, Barry Sexstone bjsexst...@netspace.net.au wrote:

 This morning i attempted to update my iMac OS from 10.9.1 to 10.9.2  It 
 appeared to go through the normal update procedure and shutdown as expected 
 for a restart.   The restart was unsuccessful and went only as far as the 
 Apple logo and spinning gear wheel and no further.   The machine would not 
 boot from the recovery partition but did reboot from my backup disk.
 Has anyone had a similar experience after updating?
 
 I have re-installed Mavericks from my original USB thumb drive but of course 
 and all seems to be working OK.   Of course my OS is now 10.9 and I am 
 somewhat wary about trying again to update.
 
 Any advice most welcome.
 
 Barry
 
 
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Re: iTunes problems

[Ronni Brown]

Hi Kevin,

Are you sure your Time is correct on your Mac as mentioned in my first reply?
Your reply below indicates it arrived at 12:07PM... My email to WAMUG that you 
replied to arrived at 2:44PM?

The problems you are experiencing are system security certificates related.
What version of OS X are you running  version of iTunes?

Error -9813

The Error 9813 alert occurs when there is an issue with the root certificate 
in a Keychain. Root certificates are stored in a system keychain located at :

/System/Library/Keychains/X509Anchors

These roots are used by Mac OS X system software to evaluate trust for secure 
web connections, secure e-mail, and other PKI interactions.

There are a few possible resolutions for this issue:

Quit iTunes, open Safari, and choose Empty Cache from the Safari Menu. Return 
to the iTunes Store and test to see if the issue is resolved
Use Time Machine or another backup to return to a previous working root 
certificate (X509Anchors)
Copy the root certificate over from another Mac.  This solution is proposed in 
a mail troubleshooting Mail 2.0 Help Unable to verify message signature.  Copy 
the X509Anchors SystemRootCertificates.keychain, and 
SystemCACertificates.keychain files from another computer running the exact 
same version of Mac OS X as your computer, restart, and test.
Reinstall Mac OS X on your computer.
Note: If you choose to copy over contents of /System/Library/Keychains, be 
certain that the computer you are copying the file over from is running the 
same version of Mac OS X.  You can compare Mac OS X version numbers by going to 
the Apple () menu and choosing About This Mac.

http://support.apple.com/kb/TS3297

Cheers,
Ronni

On 31 Jan 2014, at 12:07 pm, Kevin Lock kal...@iinet.net.au wrote:

 Thanks Ronni,
 Geoff and Kaye and Peter.
 
 I updated iTunes which didn't help.  I got into Keychain First Aid, but no 
 errors showed up.
 
 When I go to iTunes library, I initially get the init.itunes.apple.com notice 
 and when I hit continue other notices appear, such as iTunes can't verify 
 the identity of the server xp.apple.com  and  iTunes can't verify the 
 identity of the server p26-buy.itunes.apple.com
 
 I have scanned for a virus...nothing
 
 When I repair permissions using Disk Utility it shows over 300++ items all 
 pertaining to iTunes, supposedly repaired, but a rescan with DU brings them 
 up again.
 Small sample below.
 
 dhgdijdd.png
 
 Time for a clean install??
 
 Kevin
 
 
 
 
 On 31/01/14 2:44 PM, Ronda Brown wrote:
 Hi Kevin,
 
 There are a couple of reasons why this can be happening, it is normally 
 security certificate related.
 Are you able to surf the web... i.e you are online?
 First Check System Preferences  Date  Time that you have the correct date 
  time, because if it isn't the security certificate will show as expired or 
 not validated.
 Assuming you have the correct date  time.
 
 1. Open Keychain Access in Applications  Utilities
 2. Keychain Access  Keychain First Aid
 Type you Admin. Password 
 Select 'Verify'
 If any errors are found
 Select 'Repair'
 3. Restart your Mac
 
 See if you can access the iTunes Store.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad
 
 
 On 31 Jan 2014, at 7:52 am, Kevin Lock kal...@iinet.net.au wrote:
 
 I cannot  access the App store and when I go to my music library I get a 
 strange message.
 
 'iTunes could not connect to the iTunes Store. An unknown error occurred 
 (-9813)'
 
 and
 
 'iTunes cannot verify the identity of the server init.itunes.apple.com.
 
 Any ideas for me?
 
 TIA
 
 Kev

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Re: iTunes problems

[Kevin Lock]

Thanks Ronni,

I'll look at that later this evening.  My Mac time is correct and it is 
now 4.40pm.  OS is 10.7.5 and iTunes 11.1.4


Regards,

Kevin


On 31/01/14 7:29 PM, Ronni Brown wrote:

Hi Kevin,

Are you sure your Time is correct on your Mac as mentioned in my first 
reply?
Your reply below indicates it arrived at 12:07PM... My email to WAMUG 
that you replied to arrived at 2:44PM?


The problems you are experiencing are system security certificates 
related.

What version of OS X are you running  version of iTunes?

*Error -9813*

The Error 9813 alert occurs when there is an issue with the root 
certificate in a Keychain. Root certificates are stored in a system 
keychain located at :


/System/Library/Keychains/X509Anchors

These roots are used by Mac OS X system software to evaluate trust for 
secure web connections, secure e-mail, and other PKI interactions.


There are a few possible resolutions for this issue:

 1. Quit iTunes, open Safari, and choose *Empty Cache* from the
*Safari* Menu. Return to the iTunes Store and test to see if the
issue is resolved
 2. Use Time Machine or another backup to return to a previous working
root certificate (X509Anchors)
 3. Copy the root certificate over from another Mac.  This solution is
proposed in a mail troubleshooting Mail 2.0 Help Unable to verify
message signature http://support.apple.com/kb/PH4939.  Copy the
X509Anchors SystemRootCertificates.keychain, and
SystemCACertificates.keychain files from another computer
running the exact same version of Mac OS X as your computer,
restart, and test.
 4. Reinstall Mac OS X on your computer.
http://support.apple.com/kb/ht1710

Note: If you choose to copy over contents of 
/System/Library/Keychains, be certain that the computer you are 
copying the file over from is running the same version of Mac OS X. 
 You can compare Mac OS X version numbers by going to the *Apple (?)* 
menu and choosing *About This Mac*.


http://support.apple.com/kb/TS3297

Cheers,
Ronni

On 31 Jan 2014, at 12:07 pm, Kevin Lock kal...@iinet.net.au 
mailto:kal...@iinet.net.au wrote:



Thanks Ronni,
Geoff and Kaye and Peter.

I updated iTunes which didn't help.  I got into Keychain First Aid, 
but no errors showed up.


When I go to iTunes library, I initially get the 
/init.itunes.apple.com http://init.itunes.apple.com/ /notice and 
when I hit continue other notices appear, such as i/Tunes can't 
verify the identity of the server xp.apple.com 
http://xp.apple.com///and///iTunes can't verify the identity of the 
server p26-buy.itunes.apple.com http://p26-buy.itunes.apple.com//


/I have scanned for a virus...nothing

When I repair permissions using Disk Utility it shows over 300++ 
items all pertaining to iTunes, supposedly repaired, but a rescan 
with DU brings them up again.

Small sample below.

dhgdijdd.png

Time for a clean install??

Kevin




On 31/01/14 2:44 PM, Ronda Brown wrote:

Hi Kevin,

There are a couple of reasons why this can be happening, it is 
normally security certificate related.

Are you able to surf the web... i.e you are online?
First Check System Preferences  Date  Time that you have the 
correct date  time, because if it isn't the security certificate 
will show as expired or not validated.

Assuming you have the correct date  time.

1. Open Keychain Access in Applications  Utilities
2. Keychain Access  Keychain First Aid
Type you Admin. Password
Select 'Verify'
If any errors are found
Select 'Repair'
3. Restart your Mac

See if you can access the iTunes Store.

Cheers,
Ronni

Sent from Ronni's iPad


On 31 Jan 2014, at 7:52 am, Kevin Lock kal...@iinet.net.au 
mailto:kal...@iinet.net.au wrote:


I cannot  access the App store and when I go to my music library I 
get a strange message.


/'iTunes could not connect to the iTunes Store. An unknown error 
occurred (-9813)//'/


and

/'iTunes cannot verify the identity of the 
server//init.itunes.apple.com http://init.itunes.apple.com/./


Any ideas for me?

TIA

Kev




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iTunes problems

[Kevin Lock]

I cannot  access the App store and when I go to my music library I get a 
strange message.


/'iTunes could not connect to the iTunes Store. An unknown error 
occurred (-9813)//'/


and

/'iTunes cannot verify the identity of the server//init.itunes.apple.com./

Any ideas for me?

TIA

Kev
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Re: iTunes problems

[Ronda Brown]

Hi Kevin,

There are a couple of reasons why this can be happening, it is normally 
security certificate related.
Are you able to surf the web... i.e you are online?
First Check System Preferences  Date  Time that you have the correct date  
time, because if it isn't the security certificate will show as expired or not 
validated.
Assuming you have the correct date  time.

1. Open Keychain Access in Applications  Utilities
2. Keychain Access  Keychain First Aid
Type you Admin. Password 
Select 'Verify'
If any errors are found
Select 'Repair'
3. Restart your Mac

See if you can access the iTunes Store.

Cheers,
Ronni

Sent from Ronni's iPad


 On 31 Jan 2014, at 7:52 am, Kevin Lock kal...@iinet.net.au wrote:
 
 I cannot  access the App store and when I go to my music library I get a 
 strange message.
 
 'iTunes could not connect to the iTunes Store. An unknown error occurred 
 (-9813)'
 
 and
 
 'iTunes cannot verify the identity of the server init.itunes.apple.com.
 
 Any ideas for me?
 
 TIA
 
 Kev
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Re: iTunes problems

[Geoff and Kaye]

Kevin

On 31/01/2014, at 7:52 AM, Kevin Lock wrote:

 I cannot  access the App store and when I go to my music library I get a 
 strange message.
 
 'iTunes could not connect to the iTunes Store. An unknown error occurred 
 (-9813)'
 
 and
 
 'iTunes cannot verify the identity of the server init.itunes.apple.com.
 
 Any ideas for me?

For me, the problem occurs with the init. on the front of the URL, whereas 
itunes.apple.com works fine. I do not have music libraries and almost never go 
to the iTunes store, so I do not know if  init. usually makes sense or not. 
However the fact that I get an error (not found in the activity window) when 
I try to go to init.itunes.apple.com suggests that if the init. should be 
there, then the problem is with Apple rather than  your computer.

Regards

Geoff
--
Geoff and Kaye
k...@kgweb.org.au




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Re: iTunes problems

[Peter Crisp]

I recently had this problem and a Software a Update corrected it in my 
instance. Worth trying anyway if all else fails.

Regards

Pete

 On 31 Jan 2014, at 11:44 am, Ronda Brown ro...@mac.com wrote:
 
 Hi Kevin,
 
 There are a couple of reasons why this can be happening, it is normally 
 security certificate related.
 Are you able to surf the web... i.e you are online?
 First Check System Preferences  Date  Time that you have the correct date  
 time, because if it isn't the security certificate will show as expired or 
 not validated.
 Assuming you have the correct date  time.
 
 1. Open Keychain Access in Applications  Utilities
 2. Keychain Access  Keychain First Aid
 Type you Admin. Password 
 Select 'Verify'
 If any errors are found
 Select 'Repair'
 3. Restart your Mac
 
 See if you can access the iTunes Store.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad
 
 
 On 31 Jan 2014, at 7:52 am, Kevin Lock kal...@iinet.net.au wrote:
 
 I cannot  access the App store and when I go to my music library I get a 
 strange message.
 
 'iTunes could not connect to the iTunes Store. An unknown error occurred 
 (-9813)'
 
 and
 
 'iTunes cannot verify the identity of the server init.itunes.apple.com.
 
 Any ideas for me?
 
 TIA
 
 Kev
 -- The WA Macintosh User Group Mailing List --
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Re: Startup problems

[Brett Curtis]

hanks Tim, I’ll have a look at your suggestions.

No-one else knows abt DivX?
Regards

Brett Curtis
Master Window Cleaners

0419 049 084

9/33 McCoy St, Myaree WA 6154   br...@masterwindowcleaners.com.au
PO Box 106 Bull Creek WA 6149   www.masterwindowcleaners.com.au




On 26 Dec 2013, at 9:06 pm, Tim Law t...@peoplehelp.com.au wrote:

 Hi Brett,
 
 I can't help with the first one, but I have come across a similar issue 
 regarding certificates. 
 
 This is all going by memory:
 Don't click Connect
 
 Click on Show Certificate instead. 
 At the top of the certificate it will show a bit of text that may be 
 interesting to read. In particular look for any drop down box and as long as 
 it looks legitimate, click -Always Connect. 
 
 See how that goes. 
 
 A further option relates to  these certificates being stored in Keychain 
 Access, which is in Applications:Utilities
 
 In the left pane of Keychain Access is a heading called certificates. I was 
 going to say have a poke around in there and see if there are any problems. 
 But using the words 'poke around' is fraught with risk and danger, so great 
 care needs to be taken to not delete or change anything that could cause you 
 a problem. Sometimes there might be two certificates, one outdated, one 
 current. If it were me doing my own poking around, I'd delete the out of date 
 one. 
 
 Hope this helps, - yes it is a frustrating thing to have to address 
 
 Tim
 
 
 
 
 On 26 Dec 2013, at 8:01 pm, Brett Curtis br...@masterwindowcleaners.com.au 
 wrote:
 
 Hate it when u get a message like this on startup.
 Have no idea what it means or how to remedy it!  Anyone know.  I don’t think 
 I ever use DivX ??
 
 divx.tiff
 
 
 
 
 Also, while I’m at it, every time I re-open mail, I get this…
 Mail.tiff
 
 Often, once a week my mail will come up with a message saying any of my 
 passwords for various business email account is wrong.  It’s not and often 
 will take an hour or so of re-entering before it finally accepts it.  a 
 couple of times, I have entered my email settings in 2nd party software and 
 they either tell me my email is not valid or will not accept my SMTP 
 settings at all.  I can get incoming but not outgoing.  Is this a linked 
 problem and is it something my website server is doing wrong/cheaply?  I 
 always have that feeling it is.
 Any advice?
 
 Regards
 
 Brett Curtis
 Master Window Cleaners
 
 0419 049 084
 
 9/33 McCoy St, Myaree WA 6154
 br...@masterwindowcleaners.com.au
 PO Box 106 Bull Creek WA 6149www.masterwindowcleaners.com.au
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
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Re: Startup problems

[Geoff and Kaye]

Brett

On 28/12/2013, at 6:00 PM, Brett Curtis wrote:

 hanks Tim, I’ll have a look at your suggestions.
 
 No-one else knows abt DivX?

Have a look at 
http://forums.divx.com/divx/topics/divx_media_server_is_not_installed_correctly

Try the suggestion on this forum, or maybe just re-install using the most 
recent version of DivX

Regards

Geoff
--
Geoff and Kaye
k...@kgweb.org.au




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Re: Startup problems

[Kevin Lock]

Geoff and Kaye,

all the best for 2014.

regards,

Kev
http://lockfamilyramblings.blogspot.com.au/
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Re: Startup problems

[Kevin Lock]

Oops, sorry WAMUG for posting a personal message.

Kev





On 29/12/13 7:59 AM, Kevin Lock wrote:
 Geoff and Kaye,

 all the best for 2014.

 regards,

 Kev
 http://lockfamilyramblings.blogspot.com.au/
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Re: Startup problems

[Tim Law]

Hi Brett,

I can't help with the first one, but I have come across a similar issue 
regarding certificates. 

This is all going by memory:
Don't click Connect

Click on Show Certificate instead. 
At the top of the certificate it will show a bit of text that may be 
interesting to read. In particular look for any drop down box and as long as it 
looks legitimate, click -Always Connect. 

See how that goes. 

A further option relates to  these certificates being stored in Keychain 
Access, which is in Applications:Utilities

In the left pane of Keychain Access is a heading called certificates. I was 
going to say have a poke around in there and see if there are any problems. But 
using the words 'poke around' is fraught with risk and danger, so great care 
needs to be taken to not delete or change anything that could cause you a 
problem. Sometimes there might be two certificates, one outdated, one current. 
If it were me doing my own poking around, I'd delete the out of date one. 

Hope this helps, - yes it is a frustrating thing to have to address 

Tim




On 26 Dec 2013, at 8:01 pm, Brett Curtis br...@masterwindowcleaners.com.au 
wrote:

 Hate it when u get a message like this on startup.
 Have no idea what it means or how to remedy it!  Anyone know.  I don’t think 
 I ever use DivX ??
 
 divx.tiff
 
 
 
 
 Also, while I’m at it, every time I re-open mail, I get this…
 Mail.tiff
 
 Often, once a week my mail will come up with a message saying any of my 
 passwords for various business email account is wrong.  It’s not and often 
 will take an hour or so of re-entering before it finally accepts it.  a 
 couple of times, I have entered my email settings in 2nd party software and 
 they either tell me my email is not valid or will not accept my SMTP settings 
 at all.  I can get incoming but not outgoing.  Is this a linked problem and 
 is it something my website server is doing wrong/cheaply?  I always have that 
 feeling it is.
 Any advice?
 
 Regards
 
 Brett Curtis
 Master Window Cleaners
 
 0419 049 084
 
 9/33 McCoy St, Myaree WA 6154 br...@masterwindowcleaners.com.au
 PO Box 106 Bull Creek WA 6149 www.masterwindowcleaners.com.au
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Problems with iTunes save

[Daniel Kerr]

Hi Jewels

Do you have any custom Visualisers installed at all? (from the iTunes View menu 
- Visualizer). (normally only 5 by default).
Does it give an error message at all?
You can also check Console (Applications - Utilities), as that may also list 
where the issue is coming from. Quit iTunes then wait a few minutes. Open 
Console, then open iTunes (noting the time), then go through the steps for the 
error to show, then jump over to Console to see if anything has been written to 
the Log (system.log) at that time onwards for error messages.
It can also be related to permissions issues on your Users -Music folder (or 
iTunes folder), and I think once before I had an issue with a folder missing 
from the Users - Shared folder as well. Or something similar. Trying to rack 
brain over what that one was,…
There were a couple of other fixes, and I'll try remember them a well.

But that should be a start.

Try that and see how you go. 

(Oh, I changed the subject line to tie in with iTunes as well) :)

Kind regards
Daniel
(whose actually working in iTunes now, strangely enough,…lol).
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 07/09/2013, at 9:30 PM, Julie Bedford jew...@iinet.net.au wrote:

 Actually, what reminded me of the subs was that I need to ask for some help.  
 Have a problem
 with itunes.  I have a Mac Pro purchased last year, running Mountain.  
 Yesterday, ittunes refused
 to open.  I took out itunes library Genius itdb and itunes library Extras 
 itdb and placed on the desktop,
 I was following someone's on google recovery procedure.  This did not work, 
 but allowed me to open
 itunes but not to save anything on itunes.  I then downloaded itunes from 
 Apple and reinstalled, still
 with the same problem, not being able to save.  I did the PRAM procedure and 
 now at a loss.
 Any ideas.  You are probably looking up to the heavens and thinking why on 
 earth I followed someone's
 instructions.  Thought I would give it a go though.
 
 Thanks
 Jewels
 
 
 
 
 Thanks Ronni,
 
 I did exactly the same last year, paid my subs in the middle of the year.
 I sincerely do not have a problem with this, I think you guys deserve every
 penny, you work so hard and are always at everyone's beck and call.
 
 I'll try and remember next year though
 
 Regards
 
 Jewels
 
 Hi Jewels,
 
 The WAMUG subscription year runs for the calendar year from 1 January to 
 31 December. 
 See Rule 4.4 Subscriptions on the Constitution page for full details of 
 whether you are eligible for a first year half payment if you join later in 
 the year.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 07/09/2013, at 8:54 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Many thanks Daniel, I'll renew my subs this evening
 
 Cheers
 Jewels
 
 On 07/09/2013, at 8:31 PM, Daniel Kerr wrote:
 
 http://www.wamug.org.au/join/
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion 
 and as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form 
 of warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 07/09/2013, at 7:51 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Tony - I would happily pay this, if someone could let me know where to 
 deposit the funds.  I paid last year, but am a little hesitant in
 paying into the same bank account in case it has since changed.
 
 Can anyone please help me
 
 Regards
 jewels
 On 07/09/2013, at 10:52 AM, A J Francis wrote:
 
 Hi Guy's, been busy and now going through me e-mails.
 
 I can't understand why there is a problem paying for the information 
 given by the stalwarts of WAMUG. I recently contacted Apple in regards 
 to a problem that I was having with receiving / sending mail.
 The cost for the help received from Apple + over an hour on the phone 
 was $19.00. that was for one problem, so I feel that a $30.00 fee per 
 year ( approximately .085 cents per day) is very cheap for the advice 
 and help that is given.
 I am happy to pay $50.00 a year and get top value for my dollar.
 
 Kind regards to all
 
 Tony
 
 BODDINGTON
 
 
 -- The WA Macintosh 

Re: Problems with iTunes save

[Julie Bedford]

Hi Daniel,

I went into the itune visualisers as directed - I have itunes visualiser 
(ticked), itunes classic visualiser, and then play videos (ticked).
Gone into the Console and this is what came up at the time I quit itunes:

7/09/13 9:49:54.328 PM com.apple.kextd: Can't load 
/System/Library/Extensions/iSpy.kext - no code for running kernel's 
architecture.
7/09/13 9:49:54.334 PM com.apple.launchd: (com.taoeffect.ispyd) Throttling 
respawn: Will start in 10 seconds
7/09/13 9:49:54.000 PM kernel: Kext com.taoeffect.ispy.kext not found for 
unload request.

Hope this is what you need ?

I also did go through the permissions y'day and then repaired.

Jewels
On 07/09/2013, at 9:42 PM, Daniel Kerr wrote:

 Hi Jewels
 
 Do you have any custom Visualisers installed at all? (from the iTunes View 
 menu - Visualizer). (normally only 5 by default).
 Does it give an error message at all?
 You can also check Console (Applications - Utilities), as that may also list 
 where the issue is coming from. Quit iTunes then wait a few minutes. Open 
 Console, then open iTunes (noting the time), then go through the steps for 
 the error to show, then jump over to Console to see if anything has been 
 written to the Log (system.log) at that time onwards for error messages.
 It can also be related to permissions issues on your Users -Music folder (or 
 iTunes folder), and I think once before I had an issue with a folder 
 missing from the Users - Shared folder as well. Or something similar. Trying 
 to rack brain over what that one was,…
 There were a couple of other fixes, and I'll try remember them a well.
 
 But that should be a start.
 
 Try that and see how you go. 
 
 (Oh, I changed the subject line to tie in with iTunes as well) :)
 
 Kind regards
 Daniel
 (whose actually working in iTunes now, strangely enough,…lol).
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 07/09/2013, at 9:30 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Actually, what reminded me of the subs was that I need to ask for some help. 
  Have a problem
 with itunes.  I have a Mac Pro purchased last year, running Mountain.  
 Yesterday, ittunes refused
 to open.  I took out itunes library Genius itdb and itunes library Extras 
 itdb and placed on the desktop,
 I was following someone's on google recovery procedure.  This did not work, 
 but allowed me to open
 itunes but not to save anything on itunes.  I then downloaded itunes from 
 Apple and reinstalled, still
 with the same problem, not being able to save.  I did the PRAM procedure and 
 now at a loss.
 Any ideas.  You are probably looking up to the heavens and thinking why on 
 earth I followed someone's
 instructions.  Thought I would give it a go though.
 
 Thanks
 Jewels
 
 
 
 
 Thanks Ronni,
 
 I did exactly the same last year, paid my subs in the middle of the year.
 I sincerely do not have a problem with this, I think you guys deserve every
 penny, you work so hard and are always at everyone's beck and call.
 
 I'll try and remember next year though
 
 Regards
 
 Jewels
 
 Hi Jewels,
 
 The WAMUG subscription year runs for the calendar year from 1 January to 
 31 December. 
 See Rule 4.4 Subscriptions on the Constitution page for full details of 
 whether you are eligible for a first year half payment if you join later 
 in the year.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 07/09/2013, at 8:54 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Many thanks Daniel, I'll renew my subs this evening
 
 Cheers
 Jewels
 
 On 07/09/2013, at 8:31 PM, Daniel Kerr wrote:
 
 http://www.wamug.org.au/join/
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion 
 and as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form 
 of warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 07/09/2013, at 7:51 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Tony - I would happily pay this, if someone could let me know where to 
 deposit the funds.  I paid last year, but am a little hesitant in
 paying into the same bank account in case 

Re: Problems with iTunes save

[Daniel Kerr]

I wouldn't have thought the iSpy kext should affect it, as that's related to a 
program called Espionage from memory. If you are running that, then ensure you 
have the latest version running.
If you're not running it, then you can go into that folder and remove it (i.e. 
go into System/Library/Extensions and just remove that onto the desktop (you 
can always add it back later).
or just uninstall the program if you're not using it, then see if that affects 
it.

When you say it can't save to iTunes, is it giving you an error message or 
Quit or ?

Permission repairs can sometimes not always show as being correct if it's at 
a folder level as such.
You're running your iTunes library from Users/yourname/Music/iTunes?

You could also try creating another account, log in to that and see if iTunes 
does the same thing there, as then you'll know if you're looking for a local 
user issue or at a system level.
There was something else to look for, but I still can't think what it is at the 
moment. (brain strain,….).

Let us know how you go.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 07/09/2013, at 9:55 PM, Julie Bedford jew...@iinet.net.au wrote:

 Hi Daniel,
 
 I went into the itune visualisers as directed - I have itunes visualiser 
 (ticked), itunes classic visualiser, and then play videos (ticked).
 Gone into the Console and this is what came up at the time I quit itunes:
 
 7/09/13 9:49:54.328 PM com.apple.kextd: Can't load 
 /System/Library/Extensions/iSpy.kext - no code for running kernel's 
 architecture.
 7/09/13 9:49:54.334 PM com.apple.launchd: (com.taoeffect.ispyd) Throttling 
 respawn: Will start in 10 seconds
 7/09/13 9:49:54.000 PM kernel: Kext com.taoeffect.ispy.kext not found for 
 unload request.
 
 Hope this is what you need ?
 
 I also did go through the permissions y'day and then repaired.
 
 Jewels
 On 07/09/2013, at 9:42 PM, Daniel Kerr wrote:
 
 Hi Jewels
 
 Do you have any custom Visualisers installed at all? (from the iTunes View 
 menu - Visualizer). (normally only 5 by default).
 Does it give an error message at all?
 You can also check Console (Applications - Utilities), as that may also list 
 where the issue is coming from. Quit iTunes then wait a few minutes. Open 
 Console, then open iTunes (noting the time), then go through the steps for 
 the error to show, then jump over to Console to see if anything has been 
 written to the Log (system.log) at that time onwards for error messages.
 It can also be related to permissions issues on your Users -Music folder (or 
 iTunes folder), and I think once before I had an issue with a folder 
 missing from the Users - Shared folder as well. Or something similar. Trying 
 to rack brain over what that one was,…
 There were a couple of other fixes, and I'll try remember them a well.
 
 But that should be a start.
 
 Try that and see how you go. 
 
 (Oh, I changed the subject line to tie in with iTunes as well) :)
 
 Kind regards
 Daniel
 (whose actually working in iTunes now, strangely enough,…lol).
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, that 
 permission by the author be requested. 
 
 On 07/09/2013, at 9:30 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Actually, what reminded me of the subs was that I need to ask for some 
 help.  Have a problem
 with itunes.  I have a Mac Pro purchased last year, running Mountain.  
 Yesterday, ittunes refused
 to open.  I took out itunes library Genius itdb and itunes library Extras 
 itdb and placed on the desktop,
 I was following someone's on google recovery procedure.  This did not work, 
 but allowed me to open
 itunes but not to save anything on itunes.  I then downloaded itunes from 
 Apple and reinstalled, still
 with the same problem, not being able to save.  I did the PRAM procedure 
 and now at a loss.
 Any ideas.  You are probably looking up to the heavens and thinking why on 
 earth I followed someone's
 instructions.  Thought I would give it a go though.
 
 Thanks
 Jewels
 
 
 
 
 Thanks 

Re: Problems with iTunes save

[Julie Bedford]

Hi Daniel,

I feel a twit, I just was back tracking in my head and remembered I have my 
itunes library backed up on another internal hard drive.
When I checked this hard drive it was virtually full.  I have deleted a number 
of files and now itunes works okay.  I am so sorry to
have wasted your time and thank you for your suggestions.

Cheers
Jewels

 Hi Daniel,
 
 I went into the itune visualisers as directed - I have itunes visualiser 
 (ticked), itunes classic visualiser, and then play videos (ticked).
 Gone into the Console and this is what came up at the time I quit itunes:
 
 7/09/13 9:49:54.328 PM com.apple.kextd: Can't load 
 /System/Library/Extensions/iSpy.kext - no code for running kernel's 
 architecture.
 7/09/13 9:49:54.334 PM com.apple.launchd: (com.taoeffect.ispyd) Throttling 
 respawn: Will start in 10 seconds
 7/09/13 9:49:54.000 PM kernel: Kext com.taoeffect.ispy.kext not found for 
 unload request.
 
 Hope this is what you need ?
 
 I also did go through the permissions y'day and then repaired.
 
 Jewels
 On 07/09/2013, at 9:42 PM, Daniel Kerr wrote:
 
 Hi Jewels
 
 Do you have any custom Visualisers installed at all? (from the iTunes View 
 menu - Visualizer). (normally only 5 by default).
 Does it give an error message at all?
 You can also check Console (Applications - Utilities), as that may also list 
 where the issue is coming from. Quit iTunes then wait a few minutes. Open 
 Console, then open iTunes (noting the time), then go through the steps for 
 the error to show, then jump over to Console to see if anything has been 
 written to the Log (system.log) at that time onwards for error messages.
 It can also be related to permissions issues on your Users -Music folder (or 
 iTunes folder), and I think once before I had an issue with a folder 
 missing from the Users - Shared folder as well. Or something similar. Trying 
 to rack brain over what that one was,…
 There were a couple of other fixes, and I'll try remember them a well.
 
 But that should be a start.
 
 Try that and see how you go. 
 
 (Oh, I changed the subject line to tie in with iTunes as well) :)
 
 Kind regards
 Daniel
 (whose actually working in iTunes now, strangely enough,…lol).
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, that 
 permission by the author be requested. 
 
 On 07/09/2013, at 9:30 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Actually, what reminded me of the subs was that I need to ask for some 
 help.  Have a problem
 with itunes.  I have a Mac Pro purchased last year, running Mountain.  
 Yesterday, ittunes refused
 to open.  I took out itunes library Genius itdb and itunes library Extras 
 itdb and placed on the desktop,
 I was following someone's on google recovery procedure.  This did not work, 
 but allowed me to open
 itunes but not to save anything on itunes.  I then downloaded itunes from 
 Apple and reinstalled, still
 with the same problem, not being able to save.  I did the PRAM procedure 
 and now at a loss.
 Any ideas.  You are probably looking up to the heavens and thinking why on 
 earth I followed someone's
 instructions.  Thought I would give it a go though.
 
 Thanks
 Jewels
 
 
 
 
 Thanks Ronni,
 
 I did exactly the same last year, paid my subs in the middle of the year.
 I sincerely do not have a problem with this, I think you guys deserve every
 penny, you work so hard and are always at everyone's beck and call.
 
 I'll try and remember next year though
 
 Regards
 
 Jewels
 
 Hi Jewels,
 
 The WAMUG subscription year runs for the calendar year from 1 January to 
 31 December. 
 See Rule 4.4 Subscriptions on the Constitution page for full details of 
 whether you are eligible for a first year half payment if you join later 
 in the year.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 07/09/2013, at 8:54 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Many thanks Daniel, I'll renew my subs this evening
 
 Cheers
 Jewels
 
 On 07/09/2013, at 8:31 PM, Daniel Kerr wrote:
 
 http://www.wamug.org.au/join/
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion 
 and as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any 
 form of warranty or accept liability. It would be appreciated that if 
 any 

Re: Problems with iTunes save

[Julie Bedford]

Hi Daniel,

Just received your email - hopefully you've now received my last email.  
I am so sorry, once again. The remedy was staring in my face.

Cheers
Jewels

On 07/09/2013, at 10:05 PM, Daniel Kerr wrote:

 I wouldn't have thought the iSpy kext should affect it, as that's related to 
 a program called Espionage from memory. If you are running that, then ensure 
 you have the latest version running.
 If you're not running it, then you can go into that folder and remove it 
 (i.e. go into System/Library/Extensions and just remove that onto the desktop 
 (you can always add it back later).
 or just uninstall the program if you're not using it, then see if that 
 affects it.
 
 When you say it can't save to iTunes, is it giving you an error message or 
 Quit or ?
 
 Permission repairs can sometimes not always show as being correct if it's 
 at a folder level as such.
 You're running your iTunes library from Users/yourname/Music/iTunes?
 
 You could also try creating another account, log in to that and see if iTunes 
 does the same thing there, as then you'll know if you're looking for a local 
 user issue or at a system level.
 There was something else to look for, but I still can't think what it is at 
 the moment. (brain strain,….).
 
 Let us know how you go.
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 07/09/2013, at 9:55 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Daniel,
 
 I went into the itune visualisers as directed - I have itunes visualiser 
 (ticked), itunes classic visualiser, and then play videos (ticked).
 Gone into the Console and this is what came up at the time I quit itunes:
 
 7/09/13 9:49:54.328 PM com.apple.kextd: Can't load 
 /System/Library/Extensions/iSpy.kext - no code for running kernel's 
 architecture.
 7/09/13 9:49:54.334 PM com.apple.launchd: (com.taoeffect.ispyd) Throttling 
 respawn: Will start in 10 seconds
 7/09/13 9:49:54.000 PM kernel: Kext com.taoeffect.ispy.kext not found for 
 unload request.
 
 Hope this is what you need ?
 
 I also did go through the permissions y'day and then repaired.
 
 Jewels
 On 07/09/2013, at 9:42 PM, Daniel Kerr wrote:
 
 Hi Jewels
 
 Do you have any custom Visualisers installed at all? (from the iTunes View 
 menu - Visualizer). (normally only 5 by default).
 Does it give an error message at all?
 You can also check Console (Applications - Utilities), as that may also 
 list where the issue is coming from. Quit iTunes then wait a few minutes. 
 Open Console, then open iTunes (noting the time), then go through the steps 
 for the error to show, then jump over to Console to see if anything has 
 been written to the Log (system.log) at that time onwards for error 
 messages.
 It can also be related to permissions issues on your Users -Music folder 
 (or iTunes folder), and I think once before I had an issue with a folder 
 missing from the Users - Shared folder as well. Or something similar. 
 Trying to rack brain over what that one was,…
 There were a couple of other fixes, and I'll try remember them a well.
 
 But that should be a start.
 
 Try that and see how you go. 
 
 (Oh, I changed the subject line to tie in with iTunes as well) :)
 
 Kind regards
 Daniel
 (whose actually working in iTunes now, strangely enough,…lol).
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 07/09/2013, at 9:30 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Actually, what reminded me of the subs was that I need to ask for some 
 help.  Have a problem
 with itunes.  I have a Mac Pro purchased last year, running Mountain.  
 Yesterday, ittunes refused
 to open.  I took out itunes library Genius itdb and itunes library Extras 
 itdb and placed on the desktop,
 I was following someone's on google recovery procedure.  This did not 
 work, but allowed me to open
 itunes but not to save anything on itunes.  I then downloaded itunes from 
 Apple and reinstalled, still
 with the same problem, 

Re: Problems with iTunes save

[Daniel Kerr]

Oh well, my last email asking where it was stored was on the right track :)
That would have led to the answer (which you've seen) of,..oh,..there's no room 
;)

I'm in the middle of changing my iTunes library to a 12TB (9TB with 3TB 
redundancy) for the same reason. Finally get round to making it work better, 
so can understand it on an external drive as being an issue. :)

Glad you found the problem and solved it, that's the main thing. All good. :o))

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 07/09/2013, at 10:14 PM, Julie Bedford jew...@iinet.net.au wrote:

 Hi Daniel,
 
 I feel a twit, I just was back tracking in my head and remembered I have my 
 itunes library backed up on another internal hard drive.
 When I checked this hard drive it was virtually full.  I have deleted a 
 number of files and now itunes works okay.  I am so sorry to
 have wasted your time and thank you for your suggestions.
 
 Cheers
 Jewels
 
 Hi Daniel,
 
 I went into the itune visualisers as directed - I have itunes visualiser 
 (ticked), itunes classic visualiser, and then play videos (ticked).
 Gone into the Console and this is what came up at the time I quit itunes:
 
 7/09/13 9:49:54.328 PM com.apple.kextd: Can't load 
 /System/Library/Extensions/iSpy.kext - no code for running kernel's 
 architecture.
 7/09/13 9:49:54.334 PM com.apple.launchd: (com.taoeffect.ispyd) Throttling 
 respawn: Will start in 10 seconds
 7/09/13 9:49:54.000 PM kernel: Kext com.taoeffect.ispy.kext not found for 
 unload request.
 
 Hope this is what you need ?
 
 I also did go through the permissions y'day and then repaired.
 
 Jewels
 On 07/09/2013, at 9:42 PM, Daniel Kerr wrote:
 
 Hi Jewels
 
 Do you have any custom Visualisers installed at all? (from the iTunes View 
 menu - Visualizer). (normally only 5 by default).
 Does it give an error message at all?
 You can also check Console (Applications - Utilities), as that may also 
 list where the issue is coming from. Quit iTunes then wait a few minutes. 
 Open Console, then open iTunes (noting the time), then go through the steps 
 for the error to show, then jump over to Console to see if anything has 
 been written to the Log (system.log) at that time onwards for error 
 messages.
 It can also be related to permissions issues on your Users -Music folder 
 (or iTunes folder), and I think once before I had an issue with a folder 
 missing from the Users - Shared folder as well. Or something similar. 
 Trying to rack brain over what that one was,…
 There were a couple of other fixes, and I'll try remember them a well.
 
 But that should be a start.
 
 Try that and see how you go. 
 
 (Oh, I changed the subject line to tie in with iTunes as well) :)
 
 Kind regards
 Daniel
 (whose actually working in iTunes now, strangely enough,…lol).
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 07/09/2013, at 9:30 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Actually, what reminded me of the subs was that I need to ask for some 
 help.  Have a problem
 with itunes.  I have a Mac Pro purchased last year, running Mountain.  
 Yesterday, ittunes refused
 to open.  I took out itunes library Genius itdb and itunes library Extras 
 itdb and placed on the desktop,
 I was following someone's on google recovery procedure.  This did not 
 work, but allowed me to open
 itunes but not to save anything on itunes.  I then downloaded itunes from 
 Apple and reinstalled, still
 with the same problem, not being able to save.  I did the PRAM procedure 
 and now at a loss.
 Any ideas.  You are probably looking up to the heavens and thinking why on 
 earth I followed someone's
 instructions.  Thought I would give it a go though.
 
 Thanks
 Jewels
 
 
 
 
 Thanks Ronni,
 
 I did exactly the same last year, paid my subs in the middle of the year.
 I sincerely do not have a problem with this, I think you guys deserve 
 every
 penny, you work so hard and are always at everyone's beck 

Re: Problems with iTunes save

[Julie Bedford]

Thank you Daniel for being understanding.  It was the one thing I hadn't 
thought of earlier.  Yes, when I read your last email I could
see where you were going.  

That is one big itunes library you have there - it'll take you all night.  Good 
luck with it.  Mine is only 2TB.

Thanks again

Jewels

On 07/09/2013, at 10:17 PM, Daniel Kerr wrote:

 Oh well, my last email asking where it was stored was on the right track :)
 That would have led to the answer (which you've seen) of,..oh,..there's no 
 room ;)
 
 I'm in the middle of changing my iTunes library to a 12TB (9TB with 3TB 
 redundancy) for the same reason. Finally get round to making it work 
 better, so can understand it on an external drive as being an issue. :)
 
 Glad you found the problem and solved it, that's the main thing. All good. 
 :o))
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 07/09/2013, at 10:14 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Daniel,
 
 I feel a twit, I just was back tracking in my head and remembered I have my 
 itunes library backed up on another internal hard drive.
 When I checked this hard drive it was virtually full.  I have deleted a 
 number of files and now itunes works okay.  I am so sorry to
 have wasted your time and thank you for your suggestions.
 
 Cheers
 Jewels
 
 Hi Daniel,
 
 I went into the itune visualisers as directed - I have itunes visualiser 
 (ticked), itunes classic visualiser, and then play videos (ticked).
 Gone into the Console and this is what came up at the time I quit itunes:
 
 7/09/13 9:49:54.328 PM com.apple.kextd: Can't load 
 /System/Library/Extensions/iSpy.kext - no code for running kernel's 
 architecture.
 7/09/13 9:49:54.334 PM com.apple.launchd: (com.taoeffect.ispyd) Throttling 
 respawn: Will start in 10 seconds
 7/09/13 9:49:54.000 PM kernel: Kext com.taoeffect.ispy.kext not found for 
 unload request.
 
 Hope this is what you need ?
 
 I also did go through the permissions y'day and then repaired.
 
 Jewels
 On 07/09/2013, at 9:42 PM, Daniel Kerr wrote:
 
 Hi Jewels
 
 Do you have any custom Visualisers installed at all? (from the iTunes View 
 menu - Visualizer). (normally only 5 by default).
 Does it give an error message at all?
 You can also check Console (Applications - Utilities), as that may also 
 list where the issue is coming from. Quit iTunes then wait a few minutes. 
 Open Console, then open iTunes (noting the time), then go through the 
 steps for the error to show, then jump over to Console to see if anything 
 has been written to the Log (system.log) at that time onwards for error 
 messages.
 It can also be related to permissions issues on your Users -Music folder 
 (or iTunes folder), and I think once before I had an issue with a folder 
 missing from the Users - Shared folder as well. Or something similar. 
 Trying to rack brain over what that one was,…
 There were a couple of other fixes, and I'll try remember them a well.
 
 But that should be a start.
 
 Try that and see how you go. 
 
 (Oh, I changed the subject line to tie in with iTunes as well) :)
 
 Kind regards
 Daniel
 (whose actually working in iTunes now, strangely enough,…lol).
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion 
 and as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form 
 of warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 07/09/2013, at 9:30 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Actually, what reminded me of the subs was that I need to ask for some 
 help.  Have a problem
 with itunes.  I have a Mac Pro purchased last year, running Mountain.  
 Yesterday, ittunes refused
 to open.  I took out itunes library Genius itdb and itunes library Extras 
 itdb and placed on the desktop,
 I was following someone's on google recovery procedure.  This did not 
 work, but allowed me to open
 itunes but not to save anything on itunes.  I then downloaded itunes from 
 Apple and reinstalled, still
 with the same problem, not being able to save.  I did the PRAM procedure 
 and now at a loss.
 Any ideas.  You are probably 

Re: Problems with iTunes save

[Daniel Kerr]

All good :) Glad to get a solve, that's always the best outcome :)
Yeh, it will be once I get there. I've allowed for a lot of room, so it won't 
all be filled. But seeing as my son is 4.5 years (5 in Jan),..I'm planning 
ahead! hehe. This way it can all live in once place and be accessed around the 
house. I had a big Scheme of setting it all up  years ago, and it was on one 
of those to do lists,..you know the ones, you write it and about 5 years 
later you still haven't' got to it. So I thought seeing as some other gear is 
being upgraded in the house, now is the time to get it organised!!

Glad you got your iTunes work though,..that's alway the main thing. :o)

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 07/09/2013, at 10:25 PM, Julie Bedford jew...@iinet.net.au wrote:

 Thank you Daniel for being understanding.  It was the one thing I hadn't 
 thought of earlier.  Yes, when I read your last email I could
 see where you were going.  
 
 That is one big itunes library you have there - it'll take you all night.  
 Good luck with it.  Mine is only 2TB.
 
 Thanks again
 
 Jewels
 
 On 07/09/2013, at 10:17 PM, Daniel Kerr wrote:
 
 Oh well, my last email asking where it was stored was on the right track :)
 That would have led to the answer (which you've seen) of,..oh,..there's no 
 room ;)
 
 I'm in the middle of changing my iTunes library to a 12TB (9TB with 3TB 
 redundancy) for the same reason. Finally get round to making it work 
 better, so can understand it on an external drive as being an issue. :)
 
 Glad you found the problem and solved it, that's the main thing. All good. 
 :o))
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, that 
 permission by the author be requested. 
 
 On 07/09/2013, at 10:14 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Daniel,
 
 I feel a twit, I just was back tracking in my head and remembered I have my 
 itunes library backed up on another internal hard drive.
 When I checked this hard drive it was virtually full.  I have deleted a 
 number of files and now itunes works okay.  I am so sorry to
 have wasted your time and thank you for your suggestions.
 
 Cheers
 Jewels
 
 Hi Daniel,
 
 I went into the itune visualisers as directed - I have itunes visualiser 
 (ticked), itunes classic visualiser, and then play videos (ticked).
 Gone into the Console and this is what came up at the time I quit itunes:
 
 7/09/13 9:49:54.328 PM com.apple.kextd: Can't load 
 /System/Library/Extensions/iSpy.kext - no code for running kernel's 
 architecture.
 7/09/13 9:49:54.334 PM com.apple.launchd: (com.taoeffect.ispyd) Throttling 
 respawn: Will start in 10 seconds
 7/09/13 9:49:54.000 PM kernel: Kext com.taoeffect.ispy.kext not found for 
 unload request.
 
 Hope this is what you need ?
 
 I also did go through the permissions y'day and then repaired.
 
 Jewels
 On 07/09/2013, at 9:42 PM, Daniel Kerr wrote:
 
 Hi Jewels
 
 Do you have any custom Visualisers installed at all? (from the iTunes 
 View menu - Visualizer). (normally only 5 by default).
 Does it give an error message at all?
 You can also check Console (Applications - Utilities), as that may also 
 list where the issue is coming from. Quit iTunes then wait a few minutes. 
 Open Console, then open iTunes (noting the time), then go through the 
 steps for the error to show, then jump over to Console to see if anything 
 has been written to the Log (system.log) at that time onwards for error 
 messages.
 It can also be related to permissions issues on your Users -Music folder 
 (or iTunes folder), and I think once before I had an issue with a 
 folder missing from the Users - Shared folder as well. Or something 
 similar. Trying to rack brain over what that one was,…
 There were a couple of other fixes, and I'll try remember them a well.
 
 But that should be a start.
 
 Try that and see how you go. 
 
 (Oh, I changed the subject line to tie in with iTunes as well) :)
 
 Kind regards
 Daniel
 (whose actually 

Re: Problems with iTunes save

[Julie Bedford]

Daniel,

I bet in a few years, it will be filled !!  By then, they'll probably be 100TB 
hard drives around !

Cheers
Jewels


Jewels
On 07/09/2013, at 10:28 PM, Daniel Kerr wrote:

 All good :) Glad to get a solve, that's always the best outcome :)
 Yeh, it will be once I get there. I've allowed for a lot of room, so it won't 
 all be filled. But seeing as my son is 4.5 years (5 in Jan),..I'm planning 
 ahead! hehe. This way it can all live in once place and be accessed around 
 the house. I had a big Scheme of setting it all up  years ago, and it was 
 on one of those to do lists,..you know the ones, you write it and about 5 
 years later you still haven't' got to it. So I thought seeing as some other 
 gear is being upgraded in the house, now is the time to get it organised!!
 
 Glad you got your iTunes work though,..that's alway the main thing. :o)
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 07/09/2013, at 10:25 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Thank you Daniel for being understanding.  It was the one thing I hadn't 
 thought of earlier.  Yes, when I read your last email I could
 see where you were going.  
 
 That is one big itunes library you have there - it'll take you all night.  
 Good luck with it.  Mine is only 2TB.
 
 Thanks again
 
 Jewels
 
 On 07/09/2013, at 10:17 PM, Daniel Kerr wrote:
 
 Oh well, my last email asking where it was stored was on the right track :)
 That would have led to the answer (which you've seen) of,..oh,..there's no 
 room ;)
 
 I'm in the middle of changing my iTunes library to a 12TB (9TB with 3TB 
 redundancy) for the same reason. Finally get round to making it work 
 better, so can understand it on an external drive as being an issue. :)
 
 Glad you found the problem and solved it, that's the main thing. All good. 
 :o))
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 07/09/2013, at 10:14 PM, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Daniel,
 
 I feel a twit, I just was back tracking in my head and remembered I have 
 my itunes library backed up on another internal hard drive.
 When I checked this hard drive it was virtually full.  I have deleted a 
 number of files and now itunes works okay.  I am so sorry to
 have wasted your time and thank you for your suggestions.
 
 Cheers
 Jewels
 
 Hi Daniel,
 
 I went into the itune visualisers as directed - I have itunes visualiser 
 (ticked), itunes classic visualiser, and then play videos (ticked).
 Gone into the Console and this is what came up at the time I quit itunes:
 
 7/09/13 9:49:54.328 PM com.apple.kextd: Can't load 
 /System/Library/Extensions/iSpy.kext - no code for running kernel's 
 architecture.
 7/09/13 9:49:54.334 PM com.apple.launchd: (com.taoeffect.ispyd) 
 Throttling respawn: Will start in 10 seconds
 7/09/13 9:49:54.000 PM kernel: Kext com.taoeffect.ispy.kext not found for 
 unload request.
 
 Hope this is what you need ?
 
 I also did go through the permissions y'day and then repaired.
 
 Jewels
 On 07/09/2013, at 9:42 PM, Daniel Kerr wrote:
 
 Hi Jewels
 
 Do you have any custom Visualisers installed at all? (from the iTunes 
 View menu - Visualizer). (normally only 5 by default).
 Does it give an error message at all?
 You can also check Console (Applications - Utilities), as that may also 
 list where the issue is coming from. Quit iTunes then wait a few 
 minutes. Open Console, then open iTunes (noting the time), then go 
 through the steps for the error to show, then jump over to Console to 
 see if anything has been written to the Log (system.log) at that time 
 onwards for error messages.
 It can also be related to permissions issues on your Users -Music folder 
 (or iTunes folder), and I think once before I had an issue with a 
 folder missing from the Users - Shared folder as well. Or something 
 similar. Trying to rack brain over what that one was,…
 There were a couple of other 

U.S. Government Confirms Android Security Problems

[Ronda Brown]

Hi People,

Common tech wisdom has long held that iOS is far more secure than Android, but 
a report issued by the U.S. Department of Homeland Security and the Federal 
Bureau of Investigation confirm it. 
Android represented 79 percent of mobile malware threats in 2012, while iOS 
only accounted for 0.7 percent. A whopping 44 percent of Android devices are 
running two-year old versions of the operating system. 
Example security threats listed include SMS Trojans, rootkits, and fake Google 
Play domains.

http://publicintelligence.net/dhs-fbi-android-threats/

Cheers,
Ronni
Sent from Ronni's iPad4-- The WA Macintosh User Group Mailing List --
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Re: U.S. Government Confirms Android Security Problems

[Martin Hill]

Here's a particularly good summary of the malware situation on Android:

32.8 million Android devices were infected with 65,227 different pieces of 
malware in 2012 alone compared to close to zero malicious exploits for iOS 
according to NQ Mobile. 

Take for example just one of these malware strains - the EuroGrabber Android 
malware which is as easy to be infected with as clicking on a link in an email. 
This malware swiped $47 million dollars straight out of the bank accounts of 
30,000 users in 2012.

Another one of the multitude is the Android.Bmaster command and control botnet 
malware which has been siphoning between $547,500 to $3,285,000 off hapless 
Android users per year. This is an example of the Clear and Present Danger 
affecting Android users the world over, something completely absent for iOS 
users.

Then there is the enormous Master Key security hole affecting 99% of all 
Android devices since launch that can give malware full access to all system 
and user data and control phone and SMS functions with direct financial 
implications and turn the Android device into an always-on, always-moving, hard 
to detect botnet Zombie.

And then there is the Google Messaging Service security hole being used by 
hackers to steal Android users’ data and forcing them to send paid SMS messages.

Android is swiss cheese from a security standpoint and Android users are 
reaping the whirlwind.


On 29/08/2013, at 6:43 AM, Ronda Brown ro...@mac.com wrote:

 Hi People,
 
 Common tech wisdom has long held that iOS is far more secure than Android, 
 but a report issued by the U.S. Department of Homeland Security and the 
 Federal Bureau of Investigation confirm it. 
 Android represented 79 percent of mobile malware threats in 2012, while iOS 
 only accounted for 0.7 percent. A whopping 44 percent of Android devices are 
 running two-year old versions of the operating system. 
 Example security threats listed include SMS Trojans, rootkits, and fake 
 Google Play domains.
 
 http://publicintelligence.net/dhs-fbi-android-threats/
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Backup problems

[Barry Sexstone]

Ronni

You may be interested to learn that with a new external disk all my backup 
strategies and those I have been trying to try to find the cause of my previous 
problem are working without a hitch.   This probably confirms the problem was 
the disk
I was interested in your comments about various brands as the disk that failed 
initially leading me to try another was WD.   

Thanks again for your helpful input.

Regards

Barry
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Re: Continuing disk problems

[Barry Sexstone]

Ronni

After playing with the wretched drive etc last night I have decided to give up 
on this drive.   I was doing some very odd things last night and at one stage 
refused to talk to me altogether.   I suspect the drive may be the problem so I 
will return it to the person who passed it onto me as excess to his needs.
Many thanks for your input and help.

Barry

iMac 10,1
Intel Core 2 Duo 3.06 GHz 
12GB RAM
1.0 TB HD
OS X 10.7.5













On 06/06/2013, at 11:26 AM, Barry Sexstone wrote:

 Ronni
 
 Hope all goes well with your appointment.
 Box was and is now UNticket so I am effectively back to square one.
 
 Barry
 
 
 On 06/06/2013, at 11:19 AM, Ronda Brown wrote:
 
 No Barry, DON'T have a tick in this, I only asked IF you did.
 
 You want Ownership enabled for a bootable backup clone.
 Ignore ownership on this volume Checking it means to ignore.
 
 By default an external drive -- when it first gets attached to a system -- 
 usually has this box checked. This is because Apple anticipated that a user 
 would bring a drive to a different system, and -- since the files might be 
 owned by a different user than the one who connected the drive -- they 
 should make them accessible by default.
 
 Backups, on the other hand, are different. We're not trying to make the 
 files accessible to foreign systems, we're trying to make them exactly the 
 same as the source. 
 Without ownership on*(unchecked), that's not possible to do.
 
 SuperDuper disables this when it does a clone anyway, so should not be a 
 problem.
 
 I have to rush to a medical appointment now so won't be available for some 
 time.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 06/06/2013, at 10:38 AM, Barry Sexstone bjsexst...@netspace.net.au 
 wrote:
 
 Hi Ronni
 
 Found it thanks.   I have now ticked this , is this correct?
 
 Barry
 
 On 06/06/2013, at 10:16 AM, Ronda Brown wrote:
 
 Hi Barry,
 I sent my first reply on Monday (3 June)
 
 Select (highlight) your Seagate Drive icon on your Desktop
 Then - Go to File  Get Info
 At the bottom of that window you will see Ignore ownership on this volume
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 06/06/2013, at 10:05 AM, Barry Sexstone bjsexst...@netspace.net.au 
 wrote:
 
 Hi Ronni
 
 Thanks for the emails.   For some reason I did not get your first one.  
 The Seagate is formatted  as you say GUID Partition Table and Mac OS 
 Extended (Journaled).   Disconnecting the drive and reconnecting it does 
 allow the incremental to run.
 I am not sure where to find the ignore ownership box you refer to in your 
 second email.   I have look at the disk info by right clicking it on the 
 desktop but the information box does not show this.   Is the file you 
 refer to the backup file?  Info on the disk from utilities shows owners 
 enabled   yes,   can turn owners off   yes.
 
 Regards
 
 Barry
 
 On 06/06/2013, at 8:00 AM, Barry Sexstone wrote:
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 12GB RAM
 1.0 TB HD
 OS X 10.7.5
 
 I notice my signature block showing my system set up was not appended to 
 this,   I don,t know why so I will give it here and also try to append it
 iMac  10.1
 intel core2 Duo 3.06 GHz
 12 GB  RAM
 1.0  TB HD
 OSX 10.7.5
 
 Barry
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 12GB RAM
 1.0 TB HD
 OS X 10.7.5
 
 On 06/06/2013, at 7:52 AM, Barry Sexstone wrote:
 
 I am still having problems with my Seagate 2TB external disk my and 
 back up regime as I mentioned in my email of 3rd June.   My usual 
 method is to have Carbon Copy Cloner run an incremental backup daily.  
 The initial backup runs OK but 24Hrs later the incremental backup does 
 not run with an error message saying Could not find BU  BU being the 
 name I have assigned to the external disk.   The disk then failed to 
 eject when requested saying  cannot eject BU as a program is using it 
   I presume this was CCC still trying to find the disk.   I managed to 
 force eject the disk.   I have done all the obvious things, 
 reformatted, run repair disk etc and I noted that when I tried to 
 reformat initially I had a could not Unmount message which I overcame 
 by clicking on the Unmount button.
 
 I have tried running a Super Duper backup system and a similar problem 
 occurred.   The initial backup ran with no apparent problem but the 
 incremental the next day failed with the message could not establish 
 ownership of BU
 
 Can anyone spread any light on this problem or point me in a suitable 
 investigative direction?
 
 Thanks
 
 Barry
 -- The WA Macintosh User Group Mailing List --
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 http

Re: Continuing disk problems

[Ronda Brown]

Hi Barry,

First thanks for your concern with my medical appointment, I appreciate it.
It didn't go all that well, but I am improving slowly. The specialist keeps 
telling me it is going to take a long time for my body to recover. Patience!!! 
How I HATE that word...

Thanks for getting back Re the Seagate Drive, I have felt from the start that 
the drive is the problem. I have not had great success with Seagate external 
drives for some years.
I use and recommend WD external drives. I prefer FireWire  Thunderbolt 
connections for backups, but USB 3 is OK.

Kind Regards,
Ronni

Sent from Ronni's iPad4

On 06/06/2013, at 11:26 AM, Barry Sexstone bjsexst...@netspace.net.au wrote:

 Ronni
 
 Hope all goes well with your appointment.
 Box was and is now UNticket so I am effectively back to square one.
 
 Barry
 
 
 On 06/06/2013, at 11:19 AM, Ronda Brown wrote:
 
 No Barry, DON'T have a tick in this, I only asked IF you did.
 
 You want Ownership enabled for a bootable backup clone.
 Ignore ownership on this volume Checking it means to ignore.
 
 By default an external drive -- when it first gets attached to a system -- 
 usually has this box checked. This is because Apple anticipated that a user 
 would bring a drive to a different system, and -- since the files might be 
 owned by a different user than the one who connected the drive -- they 
 should make them accessible by default.
 
 Backups, on the other hand, are different. We're not trying to make the 
 files accessible to foreign systems, we're trying to make them exactly the 
 same as the source. 
 Without ownership on*(unchecked), that's not possible to do.
 
 SuperDuper disables this when it does a clone anyway, so should not be a 
 problem.
 
 I have to rush to a medical appointment now so won't be available for some 
 time.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 06/06/2013, at 10:38 AM, Barry Sexstone bjsexst...@netspace.net.au 
 wrote:
 
 Hi Ronni
 
 Found it thanks.   I have now ticked this , is this correct?
 
 Barry
 
 On 06/06/2013, at 10:16 AM, Ronda Brown wrote:
 
 Hi Barry,
 I sent my first reply on Monday (3 June)
 
 Select (highlight) your Seagate Drive icon on your Desktop
 Then - Go to File  Get Info
 At the bottom of that window you will see Ignore ownership on this volume
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 06/06/2013, at 10:05 AM, Barry Sexstone bjsexst...@netspace.net.au 
 wrote:
 
 Hi Ronni
 
 Thanks for the emails.   For some reason I did not get your first one.  
 The Seagate is formatted  as you say GUID Partition Table and Mac OS 
 Extended (Journaled).   Disconnecting the drive and reconnecting it does 
 allow the incremental to run.
 I am not sure where to find the ignore ownership box you refer to in your 
 second email.   I have look at the disk info by right clicking it on the 
 desktop but the information box does not show this.   Is the file you 
 refer to the backup file?  Info on the disk from utilities shows owners 
 enabled   yes,   can turn owners off   yes.
 
 Regards
 
 Barry
 
 On 06/06/2013, at 8:00 AM, Barry Sexstone wrote:
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 12GB RAM
 1.0 TB HD
 OS X 10.7.5
 
 I notice my signature block showing my system set up was not appended to 
 this,   I don,t know why so I will give it here and also try to append it
 iMac  10.1
 intel core2 Duo 3.06 GHz
 12 GB  RAM
 1.0  TB HD
 OSX 10.7.5
 
 Barry
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 12GB RAM
 1.0 TB HD
 OS X 10.7.5
 
 On 06/06/2013, at 7:52 AM, Barry Sexstone wrote:
 
 I am still having problems with my Seagate 2TB external disk my and 
 back up regime as I mentioned in my email of 3rd June.   My usual 
 method is to have Carbon Copy Cloner run an incremental backup daily.  
 The initial backup runs OK but 24Hrs later the incremental backup does 
 not run with an error message saying Could not find BU  BU being the 
 name I have assigned to the external disk.   The disk then failed to 
 eject when requested saying  cannot eject BU as a program is using it 
   I presume this was CCC still trying to find the disk.   I managed to 
 force eject the disk.   I have done all the obvious things, 
 reformatted, run repair disk etc and I noted that when I tried to 
 reformat initially I had a could not Unmount message which I overcame 
 by clicking on the Unmount button.
 
 I have tried running a Super Duper backup system and a similar problem 
 occurred.   The initial backup ran with no apparent problem but the 
 incremental the next day failed with the message could not establish 
 ownership of BU
 
 Can anyone spread any light on this problem or point me in a suitable 
 investigative direction?
 
 Thanks
 
 Barry
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Continuing disk problems

[Barry Sexstone]

I am still having problems with my Seagate 2TB external disk my and back up 
regime as I mentioned in my email of 3rd June.   My usual method is to have 
Carbon Copy Cloner run an incremental backup daily.  The initial backup runs OK 
but 24Hrs later the incremental backup does not run with an error message 
saying Could not find BU  BU being the name I have assigned to the external 
disk.   The disk then failed to eject when requested saying  cannot eject BU 
as a program is using it   I presume this was CCC still trying to find the 
disk.   I managed to force eject the disk.   I have done all the obvious 
things, reformatted, run repair disk etc and I noted that when I tried to 
reformat initially I had a could not Unmount message which I overcame by 
clicking on the Unmount button.

I have tried running a Super Duper backup system and a similar problem 
occurred.   The initial backup ran with no apparent problem but the incremental 
the next day failed with the message could not establish ownership of BU

Can anyone spread any light on this problem or point me in a suitable 
investigative direction?

Thanks

Barry


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