Re: iPhone problems

2015-12-01 Thread Ronni Brown
Hi Severin, Turn 'Data Roaming' OFF You only need ‘Data Roaming’ when you are travelling overseas, you don’t want it turned ON in Australia. Turn OFF 'Data Roaming' on iPhone Press Settings. Press Mobile. I turn Mobile Data OFF when I’m connected to Wi-Fi Networks (To restrict all data to

Re: iPhone problems

2015-11-30 Thread Ronni Brown
> On 30 Nov 2015, at 4:24 PM, Severin Crisp wrote: > > I am very much an iPhone novice! Twice now it has uploaded/or dowloaded? > $40+ of data (20 or more GB!)with no trace of what it was and its origin or > destination. This is happening, but more slowly when data

iPhone problems

2015-11-30 Thread Severin Crisp
I am very much an iPhone novice! Twice now it has uploaded/or dowloaded? $40+ of data (20 or more GB!)with no trace of what it was and its origin or destination. This is happening, but more slowly when data roaming is off. With no activity by me there is a slow drain. I believe that I have

Re: Login problems

2015-08-25 Thread Severin Crisp
the question... Kind Regards, Ronni Sent from Ronni's iPad4 On 24 Aug 2015, at 5:40 pm, Severin Crisp sevcr...@westnet.com.au mailto:sevcr...@westnet.com.au wrote: I am finding that login to two banks PayPal on my iPad come back with details not matching messages. No problems on my

Login problems

2015-08-24 Thread Severin Crisp
I am finding that login to two banks PayPal on my iPad come back with details not matching messages. No problems on my iMac. I believe, but can not be certain that this came after latest IOS update. Any suggestions? Severin Crisp Sent from Sev's iPad -- The WA Macintosh User Group Mailing

Re: Login problems

2015-08-24 Thread Severin Crisp
the question... Kind Regards, Ronni Sent from Ronni's iPad4 On 24 Aug 2015, at 5:40 pm, Severin Crisp sevcr...@westnet.com.au wrote: I am finding that login to two banks PayPal on my iPad come back with details not matching messages. No problems on my iMac. I believe, but can

Re: Login problems

2015-08-24 Thread Ronda Brown
, Ronni Sent from Ronni's iPad4 On 24 Aug 2015, at 5:40 pm, Severin Crisp sevcr...@westnet.com.au wrote: I am finding that login to two banks PayPal on my iPad come back with details not matching messages. No problems on my iMac. I believe, but can not be certain that this came after

Re: Second email address problems

2015-07-13 Thread Jennifer Lefroy
Thank you all very much. I am now set up properly and have learned several things into the bargain. With best wishes, Jennifer. On 13 July 2015 at 10:46, Kaye and Geoff k...@kgweb.org.au wrote: Hello Jennifer On 12/07/2015, at 6:29 PM, Jennifer Lefroy wrote: I should add that I have sent

Re: Second email address problems

2015-07-12 Thread Jennifer Lefroy
I am afraid my ignorance is abysmal, Tim. I do not have my own domain. I asked the provider (and perhaps I should not have said server?) for a second address. Then what I have done is go to Mail Preferences, clicked on the add account and followed the Wizard. Occasionally it is now asking for

Re: Second email address problems

2015-07-12 Thread Kaye and Geoff
Hello Jennifer On 12/07/2015, at 6:29 PM, Jennifer Lefroy wrote: I should add that I have sent successfully a message to our first address and it appears in that mailbox, but there is no way of knowing this otherwise. You can check that the email account is set up correctly by your ISP

Re: Second email address problems

2015-07-12 Thread Jennifer Lefroy
I should add that I have sent successfully a message to our first address and it appears in that mailbox, but there is no way of knowing this otherwise. On 12 July 2015 at 18:26, Jennifer Lefroy lefroy.jenni...@gmail.com wrote: I am afraid my ignorance is abysmal, Tim. I do not have my own

Second email address problems

2015-07-12 Thread Jennifer Lefroy
Hello Everyone, I have set up a second email address with our server. It appears in the inbox for Macmail but has symbol of no connection although the first address is working. It does not appear to have a separate Sent box or Drafts etc. I can't find any suggestions in Google. Can anyone

Re: Second email address problems

2015-07-12 Thread Tim Law
Jennifer, Given you have access to the server, I am assuming you are connecting via the cpanel, short for control panel. This is a pretty standard thing for people that have their own domain. Alongside the areas where you set things like password and quota, is a way of downloading the

Re: Second email address problems

2015-07-12 Thread Tim Law
Okay, There are two ways to view the mail account information. One is via MailPreferences Accounts. There is no wizard in this section. The other way is MailAccounts. This way there IS a wizard. Having two methods can be confusing, but there is an important distinction in what they each

Site problems

2015-06-19 Thread Severin Crisp
On one of my sites I have a movie playback problem. Safari comes up with Plugin failure. Firefox asks me to click and activate QT plugin then all is fine. QT playback is correctly in my main library and there is no DIVX showing. What else should I look for? Severin Crisp

Re: Mirroring problems

2015-03-26 Thread Daniel Kerr
is to be disseminated, distributed or copied, that permission by the author be requested. On 26/03/2015, at 4:02 PM, Barry Sexstone bjsexst...@netspace.net.au wrote: I am having problems mirroring my iMac Retina through Apple TV. I am happy that my Apple TV setup is OK as I have no problems with mirroring

Re: Mirroring problems

2015-03-26 Thread Barry Sexstone
of warranty or accept liability. It would be appreciated that if any information in this email is to be disseminated, distributed or copied, that permission by the author be requested. On 26/03/2015, at 4:02 PM, Barry Sexstone bjsexst...@netspace.net.au wrote: I am having problems

Re: Mirroring problems

2015-03-26 Thread Barry Sexstone
by the author be requested. On 26/03/2015, at 4:02 PM, Barry Sexstone bjsexst...@netspace.net.au wrote: I am having problems mirroring my iMac Retina through Apple TV. I am happy that my Apple TV setup is OK as I have no problems with mirroring my Macbook Air. I am also happy that my network

Mirroring problems

2015-03-26 Thread Barry Sexstone
I am having problems mirroring my iMac Retina through Apple TV. I am happy that my Apple TV setup is OK as I have no problems with mirroring my Macbook Air. I am also happy that my network is OK as I can watch iTunes content on my iMac through the Apple TV. When I open airplay I appear to have

Re: Problems with iOS 8.1.2 Update on iPad Air

2015-01-22 Thread Marlene Oostryck
Hello Ronni Thanks for your response Ronni. I have followed your instructions - but when the Apple logo appeared (no red slider, despite holding for some time) - I am now instructed to: Slide to set up. Do I set up from scratch and then connect to iTunes to try and restore all? Regards

Re: Problems with iOS 8.1.2 Update on iPad Air

2015-01-22 Thread Marlene Oostryck
Hi Ronni The Apple logo appeared and I held them both a little longer waiting for the red slider - but when that did not appear - let them both go. On 22/01/2015, at 8:00 PM, Ronda Brown wrote: Sent from Ronni's iPad4 On 22 Jan 2015, at 7:53 pm, Marlene Oostryck

Re: Problems with iOS 8.1.2 Update on iPad Air

2015-01-22 Thread Daniel Kerr
Some of the updates will make you go through the Setup process again. But all your stuff is still there (generally). Once you've gone through the slide to set up and then follow the prompts and fill in details where required, you'll find (or should find) you're back to your normal iPad (if it

Re: Problems with iOS 8.1.2 Update on iPad Air

2015-01-22 Thread Marlene Oostryck
Many thanks Ronni and Daniel, After Daniel's email I went to my iPad to do the setup again - and it had done it all except for a few prompts! Obviously humans are becoming obsolete! All appears to be there - so hopefully I can get a good night's sleep tonight now! It's so good to be able to

Problems with iOS 8.1.2 Update on iPad Air

2015-01-22 Thread Marlene Oostryck
Hello All, I have an iPad Air (64GB), purchased in Sept 2014 which has been operating perfectly. Today I did a back-up on iTunes - that appeared to proceed as normal. Then I did an iOS 8.1.2 Update through iTunes. When all was finished (about 20 mins) a message came up saying: iTunes could

Re: Problems with iOS 8.1.2 Update on iPad Air

2015-01-22 Thread Ronni Brown
Hi Marlene, Did your iPad update to iOS 8.1.2 successfully? If so Eject your iPad from iTunes Disconnect the cable from your computer iPad Then do a Hard Reset 1. Press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. 2. Ignore the red slider that

Re: Problems with iOS 8.1.2 Update on iPad Air

2015-01-22 Thread Ronda Brown
Sent from Ronni's iPad4 On 22 Jan 2015, at 7:53 pm, Marlene Oostryck oostr...@optusnet.com.au wrote: Hello Ronni Thanks for your response Ronni. I have followed your instructions - but when the Apple logo appeared (no red slider, despite holding for some time) - Did you let go

Re: Disk Warrior Update Problems

2014-11-25 Thread Stephen Chape
Sorry Ronnie ….. I realise this is not related to Alan’s issue. Just making a comment re sleeping Macs and USB hard drives ! I understood when I originally had this sleeping Mac issue that the problem was that HD manufacturers were not keeping up with Apple’s extremely low power in relation to

Disk Warrior Update Problems

2014-11-25 Thread Alan Smith
backup to fall back on if the external drives cause problems again. Cheers, Ronni Sent from Ronni's iPad4 On 25 Nov 2014, at 11:53 am, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Reset PRAM. Not sure of your intention. Is is to do with fixing the Startup Chime? Or general

Re: Problems with iMac and Safari after visiting website

2014-11-25 Thread Ronni Brown
wrote: Hi Ronni, thanks for that. I followed your instructions and the same problems exist afterwards. I did note when I deleted the Cache.db file from the com.apple.Safari folder that there were two other Cache.db files in there: Cache.db-shm and Cache.db-wal So I had the same

Re: Disk Warrior Update Problems

2014-11-24 Thread Alan Smith
to happen so I accepted DW reconstructed directory (what other real choice is there!) but saved the log file for “later perusal”. A few exceptions were noted with the “Files” test and no problems with “Hardware”. iMac subsequently started up OK. Some “irregularities” noted for future investigation

Re: Disk Warrior Update Problems

2014-11-24 Thread Ronni Brown
these files works correctly, or you may need to reinstall the software package. If DiskWarrior creates a folder titled “Damaged Items,” then this folder contains files that were recovered but may have problems. For instance, these files may have been truncated because blocks were missing from the file

Re: Disk Warrior Update Problems

2014-11-24 Thread Severin Crisp
would be on Desktop and the proposed changes could be viewed. This did not seem to happen so I accepted DW reconstructed directory (what other real choice is there!) but saved the log file for “later perusal”. A few exceptions were noted with the “Files” test and no problems with “Hardware

Re: Disk Warrior Update Problems

2014-11-24 Thread Alan Smith
,” then this folder contains files that were recovered but may have problems. For instance, these files may have been truncated because blocks were missing from the file, or the existing directory information may have indicated that two files occupied the same block. The DiskWarrior Report

Re: Disk Warrior Update Problems

2014-11-24 Thread Ronda Brown
Hi Alan, On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote: iMac subsequently started up OK. Some “irregularities” noted for future investigation, including no startup Chime; Check your System Sound is not 'Muted' or turned down too low System Preferences Sound - Output

Re: Disk Warrior Update Problems

2014-11-24 Thread Alan Smith
Hi Ronni Absence of the startup chime is intermittent. Chime worked OK when I restarted Mac to confirm I still had access to the Recovery Disk and then again to check WiFi signal strength. System sound settings are all normal. Perhaps a reinstalled OS X will clear it up. Cheers Alan On

Re: Disk Warrior Update Problems

2014-11-24 Thread Ronda Brown
Reset your computer's PRAM Shut down your Mac. Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4. Turn on your Mac. Immediately press and hold the Option-Command-P-R keys. You must press this key combination

Re: Disk Warrior Update Problems

2014-11-24 Thread Alan Smith
and connects to iTunes Store without problems (b) Sudoku app loads and operates normally - previously got message that the app was damaged and to download a new copy. (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought yesterday. (d) Startup Chime: this has worked every time

Re: Disk Warrior Update Problems

2014-11-24 Thread Ronda Brown
the external drives until you are absolutely sure everything is working as it should. If it is, do a bootable backup, so you then have a current backup to fall back on if the external drives cause problems again. Cheers, Ronni Sent from Ronni's iPad4 On 25 Nov 2014, at 11:53 am, Alan Smith

Re: Disk Warrior Update Problems

2014-11-24 Thread Ronda Brown
your 2009 iMac working correctly again ;-)) Don't connect the external drives until you are absolutely sure everything is working as it should. If it is, do a bootable backup, so you then have a current backup to fall back on if the external drives cause problems again. Cheers

Re: Disk Warrior Update Problems

2014-11-24 Thread Stephen Chape
then have a current backup to fall back on if the external drives cause problems again. Cheers, Ronni Sent from Ronni's iPad4 On 25 Nov 2014, at 11:53 am, Alan Smith sma...@iinet.net.au mailto:sma...@iinet.net.au wrote: Hi Ronni Reset PRAM. Not sure of your intention

Problems with iMac and Safari after visiting website

2014-11-24 Thread Matt Falvey
Hi Ronni, thanks for that. I followed your instructions and the same problems exist afterwards. I did note when I deleted the Cache.db file from the com.apple.Safari folder that there were two other Cache.db files in there: Cache.db-shm and Cache.db-wal So I had the same problems once I

Re: Disk Warrior Update Problems

2014-11-24 Thread Ronda Brown
On 25 Nov 2014, at 2:08 pm, Stephen Chape chap...@bigpond.com wrote: Hi Ronni, The problem I have with that is that my USB portable HD ejects if iMac is put to sleep. That is the fault of the USB portable HD not the iMac going to sleep. The USB Drive is not entering 'standby mode' when

Re: Mail problems again

2014-11-23 Thread Pat
Hi, Ronni, It’s fixed! I tried all the suggestions with no luck, so started from scratch with the router: discovered that it only had its own DNS number in the Network Wi-Fi panel. Fortunately, I had all the original data written down, so was able to add the necessary. Now I can gather up the

Disk Warrior Update Problems

2014-11-23 Thread Alan Smith
Any Disk Warrior users in Wamug? I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in Utilities. The internal HD on my 2009 iMac is faulty. I intended to do a disk repair with Disk Warrior using Firewire and Target Mode. Both Macs have Mavericks 10.9.5 installed.I

Re: Disk Warrior Update Problems

2014-11-23 Thread Ronni Brown
Installing the DiskWarrior you received via download purchase: Hi Alan, Did you drag the DW 4.3 Application from Utilities into the Trash and empty the trash restart your Mac before trying to install v.4.4? Installing the DiskWarrior you received via download purchase: 1) Open the

Re: Disk Warrior Update Problems

2014-11-23 Thread Alan Smith
Hi Ronni Your instructions are for Installing the DiskWarrior received via download purchase. They do not seem to apply to me. But I did follow the steps re trashing and restarting, with no benefit. Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50. I understand the software

Re: Disk Warrior Update Problems

2014-11-23 Thread Ronni Brown
Alan I've sent you an email offlist Let me know if you want me to send the DiskWarrior.app v 4.4 to you please. Ronni On 24 Nov 2014, at 2:28 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Your instructions are for Installing the DiskWarrior received via download purchase. They

Mail problems again

2014-11-22 Thread Pat Scott
For no apparent reason, suddenly Mail on my Mac is not connecting to the wifi. I can't send or receive anything. This letter is being written on the iPad. The wifi is working properly: the iPad and my husband's laptop have no difficulty with it. There are apps on the iPad that interact with the

Re: Mail problems again

2014-11-22 Thread Ronda Brown
Hi Pat, Just quickly - Check to don't have any Proxy Server in System Preferences Network Wi-Fi 'Advanced' Proxies Nothing selected under Proxies Sent from Ronni's iPad4 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote: For no apparent reason, suddenly Mail on my

Re: Mail problems again

2014-11-22 Thread Pat Scott
Hi, Ronni, The only entry on the Proxy panel is at the bottom where it says: Bypass proxy settings for these Hosts Domains: *.local, 169.254/16 Should this be removed? Thanks, Pat On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote: Hi Pat, Just quickly - Check to don't have

Re: Mail problems again

2014-11-22 Thread Ronda Brown
Hi Pat, Comments below. On 23 Nov 2014, at 1:43 pm, Pat Scott clamsh...@iinet.net.au wrote: Hi, Ronni, The only entry on the Proxy panel is at the bottom where it says: Bypass proxy settings for these Hosts Domains: *.local, 169.254/16 Should this be removed? NO... As long as

Problems with iMac and Safari after visiting website

2014-11-20 Thread Matt Falvey
Hi, yesterday visited a website worldrugbyshop.com and while looking at the site it became locked and the pages stuck and not loading. Also the iMac started making a rumbling sound (OSX 10.8.5, 2.4 GHz Intel Core 2 Duo, 4 GB 800 MHz DDR2 SDRAM) as if it was working away though nothing was

Re: Problems with iMac and Safari after visiting website

2014-11-20 Thread Ronni Brown
Hi Matt, A very quick reply as I’m rushing out to a job. I would suggest you try Clearing Safari’s Cache Follow these steps to clear Safari cache manually: Have Safari OPEN Open Finder In the menu at the top of your screen select Go While the Go menu is dropped down press and hold the option

Re: memory problems

2014-04-30 Thread Stephen Chape
...@bigpond.com wrote: Gosh … I can associate with that Kev. What’s your take on this Ronni ? On 30 Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote: It may well be off-topic, but I have memory problems, specifically associated with my workshop. When I go to the workshop i

Re: memory problems

2014-04-30 Thread Michael Hawkins
problems, specifically associated with my workshop. When I go to the workshop i cannot remember why I am there. Kev -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml

Memory problems

2014-04-29 Thread Paul Willemse
Hi Ronni, Just an update, I thought the problem was fixed with the re-install of OSX but it is not. I found that something initiates a task called Installer that quickly takes all available memory. If I catch it in time and Force Quit the Installer task the system survives. I can not find any

Re: Memory problems

2014-04-29 Thread Ronni Brown
Hi Paul, Does this problem happen in Safe Mode? Try starting up in safe mode, which will disable all your third-party software that loads at startup. Test for a while in safe mode, until either the problem happens again or you're positive that it's not going to happen. If you cannot get the

Re: Memory problems

2014-04-29 Thread Paul Willemse
Hi Ronni, Sorry, forgot to mention it but I did try the Save Mode and it still gave the same problem. I had forgotten about the Console App. When I started the Console App on of the first things that I noticed was an entry about an installer for an App called Completer.app. Some research showed

Re: Memory problems

2014-04-29 Thread F.W. Hänel
Hi Ronni and Paul, I also installed Genieo some time ago and then used the uninstaller to remove it. But some components could not have been removed because now when I enter something in the web address line Google no longer launches but Genieo and that only lists hits from advertisers. I

Re: Memory problems

2014-04-29 Thread Paul Willemse
Hi Walter, You need to follow the removal instructions exactly, the uninstaller, apparently deliberately does not do the job. The instructions are a bit complicated but will do the job for you. I got 'lucky' that my system crashed before it could complete the installation so the other files never

Re: Memory problems

2014-04-29 Thread Ronda Brown
Oh Paul Walter, Paul, I never allow anyone to use my computers... even in another user account and never let them download and install things. Never install anything on your computer before you know How to uninstall it correctly every component it installs on your system! Walter, Genieo

Re: Memory problems

2014-04-29 Thread Paul Willemse
Hi Ronni I have a little bit of an excuse, I was in Hospital for a week and while there a good friend asked me by phone if he could use my computer to send an urgent email Never again! Regards, Paul On 29 April 2014 18:18, Ronda Brown ro...@mac.com wrote: Oh Paul Walter, Paul, I

Re: Memory problems

2014-04-29 Thread F.W. Hänel
Hi Ronni and Paul, I feel like a pest controller. Did I get them all ? Have followed L.Davis's instructions and Safari is now back to normal. Thanks a lot Ronni and Paul Cheers, Walter On 29 Apr 2014, at 18:18, Ronda Brown ro...@mac.com wrote: Oh Paul Walter, Paul, I never allow anyone

Re: Memory problems

2014-04-29 Thread Severin Crisp
I am a great believer in Clean My Mac. It does a complete uninstall of the application and associated visible and invisible bits.It does much more besides and I use it for a monthly general clean as part of my housekeeping routine.I am fortunate in having no other users, though when

memory problems

2014-04-29 Thread Kevin Lock
It may well be off-topic, but I have memory problems, specifically associated with my workshop. When I go to the workshop i cannot remember why I am there. Kev -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http

Re: memory problems

2014-04-29 Thread Stephen Chape
Gosh … I can associate with that Kev. What’s your take on this Ronni ? On 30 Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote: It may well be off-topic, but I have memory problems, specifically associated with my workshop. When I go to the workshop i cannot remember why I am

Re: memory problems

2014-04-29 Thread Michael Hawkins
memory problems, specifically associated with my workshop. When I go to the workshop i cannot remember why I am there. Kev -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist

Re: memory problems

2014-04-29 Thread Peter
: Gosh … I can associate with that Kev. What’s your take on this Ronni ? On 30 Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote: It may well be off-topic, but I have memory problems, specifically associated with my workshop. When I go to the workshop i cannot remember why I am

Re: memory problems

2014-04-29 Thread Ronda Brown
Apr 2014, at 10:46 am, Kevin Lock kal...@iinet.net.au wrote: It may well be off-topic, but I have memory problems, specifically associated with my workshop. When I go to the workshop i cannot remember why I am there. Kev -- The WA Macintosh User Group Mailing List -- Archives - http

Re: Problems following update to OS X 10.9.2

2014-03-02 Thread Barry Sexstone
Ronni I have now updated using the combo update. There were no problems and the whole exercise took about 20 minutes. I have no idea what happened last time when completion had not occurred after over an hour. Barry On 26 Feb 2014, at 5:34 pm, Barry Sexstone bjsexst...@netspace.net.au

Re: Problems following update to OS X 10.9.2

2014-02-26 Thread Ronni Brown
is happening. My Combo installation took 10mins to complete. I installed the OS X 10.9.2 Update (Combo) this morning without any problems. I always download the Combo Update and install OS X updates this way: 1. Repair Permissions 2. Install the Combo Update 3. After installation completes I run

Re: Problems following update to OS X 10.9.2

2014-02-26 Thread Barry Sexstone
problems. I always download the Combo Update and install OS X updates this way: 1. Repair Permissions 2. Install the Combo Update 3. After installation completes I run Software Update (install anything that appears) 4. Repair Permissions I would suggest you do the above. You can download

Problems following update to OS X 10.9.2

2014-02-25 Thread Barry Sexstone
This morning i attempted to update my iMac OS from 10.9.1 to 10.9.2 It appeared to go through the normal update procedure and shutdown as expected for a restart. The restart was unsuccessful and went only as far as the Apple logo and spinning gear wheel and no further. The machine would

Re: Problems following update to OS X 10.9.2

2014-02-25 Thread Barry Sexstone
My apologies for some of the obvious typos in my previous. It was sent from an iPhone and my thumbs and fingers are not as nimble as they were and in my frustration over my earlier problems meant I was not proof reading very well. Barry On 26 Feb 2014, at 2:10 pm, Barry Sexstone bjsexst

Re: iTunes problems

2014-01-31 Thread Ronni Brown
Hi Kevin, Are you sure your Time is correct on your Mac as mentioned in my first reply? Your reply below indicates it arrived at 12:07PM... My email to WAMUG that you replied to arrived at 2:44PM? The problems you are experiencing are system security certificates related. What version of OS X

Re: iTunes problems

2014-01-31 Thread Kevin Lock
below indicates it arrived at 12:07PM... My email to WAMUG that you replied to arrived at 2:44PM? The problems you are experiencing are system security certificates related. What version of OS X are you running version of iTunes? *Error -9813* The Error 9813 alert occurs when there is an issue

iTunes problems

2014-01-30 Thread Kevin Lock
I cannot access the App store and when I go to my music library I get a strange message. /'iTunes could not connect to the iTunes Store. An unknown error occurred (-9813)//'/ and /'iTunes cannot verify the identity of the server//init.itunes.apple.com./ Any ideas for me? TIA Kev -- The

Re: iTunes problems

2014-01-30 Thread Ronda Brown
Hi Kevin, There are a couple of reasons why this can be happening, it is normally security certificate related. Are you able to surf the web... i.e you are online? First Check System Preferences Date Time that you have the correct date time, because if it isn't the security certificate will

Re: iTunes problems

2014-01-30 Thread Geoff and Kaye
Kevin On 31/01/2014, at 7:52 AM, Kevin Lock wrote: I cannot access the App store and when I go to my music library I get a strange message. 'iTunes could not connect to the iTunes Store. An unknown error occurred (-9813)' and 'iTunes cannot verify the identity of the server

Re: iTunes problems

2014-01-30 Thread Peter Crisp
I recently had this problem and a Software a Update corrected it in my instance. Worth trying anyway if all else fails. Regards Pete On 31 Jan 2014, at 11:44 am, Ronda Brown ro...@mac.com wrote: Hi Kevin, There are a couple of reasons why this can be happening, it is normally security

Re: Startup problems

2013-12-28 Thread Brett Curtis
is in Applications:Utilities In the left pane of Keychain Access is a heading called certificates. I was going to say have a poke around in there and see if there are any problems. But using the words 'poke around' is fraught with risk and danger, so great care needs to be taken to not delete or change anything

Re: Startup problems

2013-12-28 Thread Geoff and Kaye
Brett On 28/12/2013, at 6:00 PM, Brett Curtis wrote: hanks Tim, I’ll have a look at your suggestions. No-one else knows abt DivX? Have a look at http://forums.divx.com/divx/topics/divx_media_server_is_not_installed_correctly Try the suggestion on this forum, or maybe just re-install using

Re: Startup problems

2013-12-28 Thread Kevin Lock
Geoff and Kaye, all the best for 2014. regards, Kev http://lockfamilyramblings.blogspot.com.au/ -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe -

Re: Startup problems

2013-12-28 Thread Kevin Lock
Oops, sorry WAMUG for posting a personal message. Kev On 29/12/13 7:59 AM, Kevin Lock wrote: Geoff and Kaye, all the best for 2014. regards, Kev http://lockfamilyramblings.blogspot.com.au/ -- The WA Macintosh User Group Mailing List -- Archives -

Re: Startup problems

2013-12-26 Thread Tim Law
. I was going to say have a poke around in there and see if there are any problems. But using the words 'poke around' is fraught with risk and danger, so great care needs to be taken to not delete or change anything that could cause you a problem. Sometimes there might be two certificates, one

Re: Problems with iTunes save

2013-09-07 Thread Daniel Kerr
Hi Jewels Do you have any custom Visualisers installed at all? (from the iTunes View menu - Visualizer). (normally only 5 by default). Does it give an error message at all? You can also check Console (Applications - Utilities), as that may also list where the issue is coming from. Quit iTunes

Re: Problems with iTunes save

2013-09-07 Thread Julie Bedford
Hi Daniel, I went into the itune visualisers as directed - I have itunes visualiser (ticked), itunes classic visualiser, and then play videos (ticked). Gone into the Console and this is what came up at the time I quit itunes: 7/09/13 9:49:54.328 PM com.apple.kextd: Can't load

Re: Problems with iTunes save

2013-09-07 Thread Daniel Kerr
I wouldn't have thought the iSpy kext should affect it, as that's related to a program called Espionage from memory. If you are running that, then ensure you have the latest version running. If you're not running it, then you can go into that folder and remove it (i.e. go into

Re: Problems with iTunes save

2013-09-07 Thread Julie Bedford
Hi Daniel, I feel a twit, I just was back tracking in my head and remembered I have my itunes library backed up on another internal hard drive. When I checked this hard drive it was virtually full. I have deleted a number of files and now itunes works okay. I am so sorry to have wasted your

Re: Problems with iTunes save

2013-09-07 Thread Julie Bedford
Hi Daniel, Just received your email - hopefully you've now received my last email. I am so sorry, once again. The remedy was staring in my face. Cheers Jewels On 07/09/2013, at 10:05 PM, Daniel Kerr wrote: I wouldn't have thought the iSpy kext should affect it, as that's related to a

Re: Problems with iTunes save

2013-09-07 Thread Daniel Kerr
Oh well, my last email asking where it was stored was on the right track :) That would have led to the answer (which you've seen) of,..oh,..there's no room ;) I'm in the middle of changing my iTunes library to a 12TB (9TB with 3TB redundancy) for the same reason. Finally get round to making it

Re: Problems with iTunes save

2013-09-07 Thread Julie Bedford
Thank you Daniel for being understanding. It was the one thing I hadn't thought of earlier. Yes, when I read your last email I could see where you were going. That is one big itunes library you have there - it'll take you all night. Good luck with it. Mine is only 2TB. Thanks again

Re: Problems with iTunes save

2013-09-07 Thread Daniel Kerr
All good :) Glad to get a solve, that's always the best outcome :) Yeh, it will be once I get there. I've allowed for a lot of room, so it won't all be filled. But seeing as my son is 4.5 years (5 in Jan),..I'm planning ahead! hehe. This way it can all live in once place and be accessed around

Re: Problems with iTunes save

2013-09-07 Thread Julie Bedford
Daniel, I bet in a few years, it will be filled !! By then, they'll probably be 100TB hard drives around ! Cheers Jewels Jewels On 07/09/2013, at 10:28 PM, Daniel Kerr wrote: All good :) Glad to get a solve, that's always the best outcome :) Yeh, it will be once I get there. I've allowed

U.S. Government Confirms Android Security Problems

2013-08-28 Thread Ronda Brown
Hi People, Common tech wisdom has long held that iOS is far more secure than Android, but a report issued by the U.S. Department of Homeland Security and the Federal Bureau of Investigation confirm it. Android represented 79 percent of mobile malware threats in 2012, while iOS only accounted

Re: U.S. Government Confirms Android Security Problems

2013-08-28 Thread Martin Hill
Here's a particularly good summary of the malware situation on Android: 32.8 million Android devices were infected with 65,227 different pieces of malware in 2012 alone compared to close to zero malicious exploits for iOS according to NQ Mobile. Take for example just one of these malware

Backup problems

2013-06-11 Thread Barry Sexstone
Ronni You may be interested to learn that with a new external disk all my backup strategies and those I have been trying to try to find the cause of my previous problem are working without a hitch. This probably confirms the problem was the disk I was interested in your comments about

Re: Continuing disk problems

2013-06-06 Thread Barry Sexstone
On 06/06/2013, at 7:52 AM, Barry Sexstone wrote: I am still having problems with my Seagate 2TB external disk my and back up regime as I mentioned in my email of 3rd June. My usual method is to have Carbon Copy Cloner run an incremental backup daily. The initial backup runs OK

Re: Continuing disk problems

2013-06-06 Thread Ronda Brown
it here and also try to append it iMac 10.1 intel core2 Duo 3.06 GHz 12 GB RAM 1.0 TB HD OSX 10.7.5 Barry iMac 10,1 Intel Core 2 Duo 3.06 GHz 12GB RAM 1.0 TB HD OS X 10.7.5 On 06/06/2013, at 7:52 AM, Barry Sexstone wrote: I am still having problems with my Seagate 2TB external

Continuing disk problems

2013-06-05 Thread Barry Sexstone
I am still having problems with my Seagate 2TB external disk my and back up regime as I mentioned in my email of 3rd June. My usual method is to have Carbon Copy Cloner run an incremental backup daily. The initial backup runs OK but 24Hrs later the incremental backup does not run

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