Re: Apple TV - Computer App - video thumbnails truncated

2020-02-29 Thread Alan Smith
Hi Neil,

It seems that I am living in the past.  Having a dedicated Mac Mini as a media 
server for an Apple TV device is archaic.  I’m lucky that the Computers App 
still gives some functionality with Mojave and High Sierra!  I should be using 
Catalina and the TV App(s) for Mac and the Apple TV device.  The TV App is 
dedicated to improving Apple’s bottom line (and to spoiling mine). The app just 
streams a previously purchased and downloaded video from the internet instead 
of from the Mac Mini.  Yet to work out how to delete the 4GB file from the 
Apple TV internal memory.

Enough of a rant for this weekend.

I have a bootable copy of macOS Catalina on an external hard drive.  It may 
give some amusement to get it to talk to the Apple TV.  But then, probably not. 
. .

Cheers,
Alan


> On 29 Feb 2020, at 9:07 pm, Alan Smith  wrote:
> 
> Hi Neil,
> 
> Thanks for responding.  I will check out both the Apple and Panasonic 
> settings more critically.  
> 
> I did change the AppleTV default from 1080p-60Hz to 1080p-50Hz a long time 
> ago.  No change in viewing quality detected.
> 
> Quality of actual iTunes movies is as expected, as is quality of ABC iView, 
> YouTube, SBS etc via their respective apps. Correct aspect ratios, letterbox 
> masks and full screens when appropriate.  It seems to be just the "top level” 
> Computer app with it’s menu that is causing the problem.  The menu bar is 
> fixed - it would be nice if it floated up out of sight when scrolling through 
> the list.  Both ABC and SBS do this. 
> 
> Cheers,
> Alan
> 
>> On 29 Feb 2020, at 7:31 pm, Neil Houghton  wrote:
>> 
>> Hi Alan,
>> 
>> Without being familiar with your specific gear and setup, the following is 
>> fairly general.
>> 
>> If the truncation is happening on your TV screen it may be down to your TV's 
>> screen setting. Different TVs seem to do this differently but generally 
>> somewhere in the Smart TV menu there will be various setup pages and 
>> somewhere there will be screen settings - maybe called screen mode or aspect 
>> ratio or display settings. Some of these may "stretch" the picture or 
>> truncate top and/or bottom - these used to be a lot more of a problem in the 
>> early days when broadcasters and TVs seemed to have more variance in 
>> broadcast and display resolutions - and less smarts to auto detect and 
>> display.
>> 
>> I'm not familiar with the 4th gen Apple TVs but the older ones also had 
>> settings to allow you to select your desired output resolution to match 
>> whatever display/TV you were connected to.
>> 
>> So - if both are relevant to your setup, I would suggest you check both sets 
>> of settings:
>> • resolution setting on the Apple TV
>> • screen settings on your smart TV
>> 
>> Somewhere amongst that you should be able to match the output of your Apple 
>> TV to the display area on your TV.
>> 
>> HTH
>> 
>> 
>> Cheers
>> 
>> 
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>> 
>> 
>> -Original Message-
>> From:  on behalf of Alan 
>> Smith 
>> Reply-To: WAMUG 
>> Date: Saturday, 29 February 2020 at 17:00
>> To: WAMUG 
>> Subject: Apple TV - Computer App - video thumbnails truncated
>> 
>>   My Apple TV device is most often used to play videos (Movies, TV Shows 
>> etc) via iTunes and the Computer App. Thumbnails of each video are displayed 
>> in a grid with a cover art image and the title under it.  I can scroll down 
>> to view all thumbnails.  However the bottom row is truncated and the titles 
>> and lower part of the cover art cannot be seen.
>> 
>>   I need to read the title!  This problem has existed for a year or so.
>> 
>>   I am using an Apple TV HD (4th Generation) with tvOS 13.3.1 connected to a 
>> Panasonic ET5A series smart TV.  
>> 
>>   Any solution?  Do other wamug members have a similar experience?
>> 
>>   Regards,
>>   Alan
>> 
>> 
>> 
>> 
>> 
>>   -- The WA Macintosh User Group Mailing List --
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>>   Guidelines - 
>>   Settings & Unsubscribe - 
>> 
>> 
>> 
>> 
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>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
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Re: Apple TV - Computer App - video thumbnails truncated

2020-02-29 Thread Alan Smith
Hi Neil,

Thanks for responding.  I will check out both the Apple and Panasonic settings 
more critically.  

I did change the AppleTV default from 1080p-60Hz to 1080p-50Hz a long time ago. 
 No change in viewing quality detected.

Quality of actual iTunes movies is as expected, as is quality of ABC iView, 
YouTube, SBS etc via their respective apps. Correct aspect ratios, letterbox 
masks and full screens when appropriate.  It seems to be just the "top level” 
Computer app with it’s menu that is causing the problem.  The menu bar is fixed 
- it would be nice if it floated up out of sight when scrolling through the 
list.  Both ABC and SBS do this. 

Cheers,
Alan

> On 29 Feb 2020, at 7:31 pm, Neil Houghton  wrote:
> 
> Hi Alan,
> 
> Without being familiar with your specific gear and setup, the following is 
> fairly general.
> 
> If the truncation is happening on your TV screen it may be down to your TV's 
> screen setting. Different TVs seem to do this differently but generally 
> somewhere in the Smart TV menu there will be various setup pages and 
> somewhere there will be screen settings - maybe called screen mode or aspect 
> ratio or display settings. Some of these may "stretch" the picture or 
> truncate top and/or bottom - these used to be a lot more of a problem in the 
> early days when broadcasters and TVs seemed to have more variance in 
> broadcast and display resolutions - and less smarts to auto detect and 
> display.
> 
> I'm not familiar with the 4th gen Apple TVs but the older ones also had 
> settings to allow you to select your desired output resolution to match 
> whatever display/TV you were connected to.
> 
> So - if both are relevant to your setup, I would suggest you check both sets 
> of settings:
> • resolution setting on the Apple TV
> • screen settings on your smart TV
> 
> Somewhere amongst that you should be able to match the output of your Apple 
> TV to the display area on your TV.
> 
> HTH
> 
> 
> Cheers
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> -Original Message-
> From:  on behalf of Alan Smith 
> 
> Reply-To: WAMUG 
> Date: Saturday, 29 February 2020 at 17:00
> To: WAMUG 
> Subject: Apple TV - Computer App - video thumbnails truncated
> 
>My Apple TV device is most often used to play videos (Movies, TV Shows 
> etc) via iTunes and the Computer App. Thumbnails of each video are displayed 
> in a grid with a cover art image and the title under it.  I can scroll down 
> to view all thumbnails.  However the bottom row is truncated and the titles 
> and lower part of the cover art cannot be seen.
> 
>I need to read the title!  This problem has existed for a year or so.
> 
>I am using an Apple TV HD (4th Generation) with tvOS 13.3.1 connected to a 
> Panasonic ET5A series smart TV.  
> 
>Any solution?  Do other wamug members have a similar experience?
> 
>Regards,
>Alan
> 
> 
> 
> 
> 
>-- The WA Macintosh User Group Mailing List --
>Archives - 
>Guidelines - 
>Settings & Unsubscribe - 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Apple TV - Computer App - video thumbnails truncated

2020-02-29 Thread Neil Houghton
Hi Alan,

Without being familiar with your specific gear and setup, the following is 
fairly general.

If the truncation is happening on your TV screen it may be down to your TV's 
screen setting. Different TVs seem to do this differently but generally 
somewhere in the Smart TV menu there will be various setup pages and somewhere 
there will be screen settings - maybe called screen mode or aspect ratio or 
display settings. Some of these may "stretch" the picture or truncate top 
and/or bottom - these used to be a lot more of a problem in the early days when 
broadcasters and TVs seemed to have more variance in broadcast and display 
resolutions - and less smarts to auto detect and display.

I'm not familiar with the 4th gen Apple TVs but the older ones also had 
settings to allow you to select your desired output resolution to match 
whatever display/TV you were connected to.

So - if both are relevant to your setup, I would suggest you check both sets of 
settings:
• resolution setting on the Apple TV
• screen settings on your smart TV

Somewhere amongst that you should be able to match the output of your Apple TV 
to the display area on your TV.

HTH


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


-Original Message-
From:  on behalf of Alan Smith 

Reply-To: WAMUG 
Date: Saturday, 29 February 2020 at 17:00
To: WAMUG 
Subject: Apple TV - Computer App - video thumbnails truncated

My Apple TV device is most often used to play videos (Movies, TV Shows etc) 
via iTunes and the Computer App. Thumbnails of each video are displayed in a 
grid with a cover art image and the title under it.  I can scroll down to view 
all thumbnails.  However the bottom row is truncated and the titles and lower 
part of the cover art cannot be seen.

I need to read the title!  This problem has existed for a year or so.

I am using an Apple TV HD (4th Generation) with tvOS 13.3.1 connected to a 
Panasonic ET5A series smart TV.  

Any solution?  Do other wamug members have a similar experience?

Regards,
Alan





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Guidelines - 
Settings & Unsubscribe - 




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Re: Apple TV 4K - possible new model in September

2019-08-05 Thread Neil Houghton
Hehe,

 

Well our Aussie TV channels are only just upgrading to “full HD” 1080p from 
720p so you will probably have to wait awhile for UHD broadcasts ;o)

 

So I guess it depends on deciding where you want to source your chosen UHD 
content and take it from there.

 

Cheers

 

 

Neil

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Stephen 
Chape 
Reply-To: WAMUG 
Date: Monday, 05 August 2019 at 15:09
To: WAMUG 
Subject: Re: Apple TV 4K - possible new model in September

 

Hi Neil.

 

My LG was new January 2018.

 

Attached is a Panasonic BluRay/HD Player/Recorder which we use a lot.

Also an Apple TV Gen 2 which is used for watching Home Videos, Music and the 
occasional Movie (all from iTunes).

 

However none of these attached devices provide UHD viewing, whereas the LG TV 
is capable.

So I feel that the UHD status of my TV is not being used.

 

I am in a dilemma wether to buy the latest Apple UHV TV and download UHD movies.

Or to buy a UHD Player (about $200) and buy UHD DVDs to play.

 

So it is a choice between Digital UHD (Apple TV) or Disk UHD (UHD DVD Player) 
for movies that I would like to buy and keep.

 

??



On 5 Aug 2019, at 1:03 pm, Neil Houghton  wrote:

 

Hi Stephen,

 

Been out of town so sorry for the late reply.

“I just feel that we are under-using our LG UHD TV.”

 

I’m not sure what features your LG UHD TV has – how “smart” of a SMART TV it is 
– but if it is anything like our Samsung you should be able to do most of what 
you describe just from the TV – with just ONE remote control !!

 

Our TV is certainly not “high end” (from memory just under $750 on clearance 
from JB Hi-Fi) but it joins our home network, will play movies/TV stored on our 
iMac, access SBS On Demand, iView and all the other similar streaming TV apps 
and access YouTube and Netflix (not that we have a subscription). We also have 
a USB drive plugged into one of its USB ports which lets us pause live TV or 
record TV shows and it has more than one USB port so if we choose to plug-in 
some other drive with media loaded onto it, we can play that directly from the 
drive.

 

The TV also has a web browser – though the iMac offers a much better browsing 
experience – which I mainly find useful for a quick check on something relating 
to what I have just been watching – program info/episode list/cast list or what 
else I might have seen a cast member in etc.  

 

I haven’t really bothered to explore all the other “smart” options but I did 
discover one app which lets you search and view TED lectures.

 

Our SMART TV is now a few years old – I would imagine that they SHOULD have got 
smarter now  ;o)

 

 

Have fun!

 

 

Cheers

 

 

Neil

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Stephen 
Chape 
Reply-To: WAMUG 
Date: Sunday, 21 July 2019 at 18:04
To: WAMUG 
Subject: Re: Apple TV 4K - possible new model in September

 

Thank you for your input Neil.

 

I mostly use my Apple TV Gen 2 to play Home Videos.

I have spent quite a few years using my Camcorder and iMovie to record and edit 
grand kid events.

Or sometimes we will watch a movie I downloaded from iTunes (Netflix is very 
slow to add new movies).

 

But now the grand kids are older it is just the occasional trip down memory 
lane.

Which I guess I could just as easily do on my iMac (as they are all stored in 
iTunes)

So you are probably right …. perhaps we don’t need a new Apple TV.

 

I can buy a Panasonic UHD Player for $199.00.

It is cheaper to do this than replace my Panasonic BluRay Recorder.

We use the recorder a lot (for TV shows we might miss) so will stay with that.

Only trouble is I hate adding extra remote controls and this will mean another 
one.

 

I just feel that we are under-using our LG UHD TV.

My wife sees them in the electronic stores and says “why doesn’t our picture 
look that good?”

I have to explain that they are playing UHD and we don’t yet make use of that 
on ours.

 

Oh dear …. more pondering to do 




On 21 Jul 2019, at 12:50 pm, Neil Houghton  wrote:

 

Hi Stephen,

 

I think it will all depend on what you want to watch, how you want to watch it 
and how many times you want to watch it.

 

Back in the day I had a DVD player and an Apple TV (whatever version sold in 
late 2010) hooked up to my TV.

 

Once the initial enthusiasm for playing with the Apple TV wore off, I found 
that I rarely used it – it seemed to be too much hard work and very limited 
viewing options at the time. I am aware that the viewing options will have 
increased exponentially in the last 9 years but I never got around to hooking 
it up to my new (4 year old?) TV and never find myself with so little to view 
to warrant dusting it off.

 

Similarly, I bought lots of DVDs full of enthusiasm for the opportunity to have 
collections of movies &

Re: Apple TV 4K - possible new model in September

2019-08-05 Thread Stephen Chape
Hi Neil.

My LG was new January 2018.

Attached is a Panasonic BluRay/HD Player/Recorder which we use a lot.
Also an Apple TV Gen 2 which is used for watching Home Videos, Music and the 
occasional Movie (all from iTunes).

However none of these attached devices provide UHD viewing, whereas the LG TV 
is capable.
So I feel that the UHD status of my TV is not being used.

I am in a dilemma wether to buy the latest Apple UHV TV and download UHD movies.
Or to buy a UHD Player (about $200) and buy UHD DVDs to play.

So it is a choice between Digital UHD (Apple TV) or Disk UHD (UHD DVD Player) 
for movies that I would like to buy and keep.

??

> On 5 Aug 2019, at 1:03 pm, Neil Houghton  wrote:
> 
> Hi Stephen,
>  
> Been out of town so sorry for the late reply.
> “I just feel that we are under-using our LG UHD TV.”
>  
> I’m not sure what features your LG UHD TV has – how “smart” of a SMART TV it 
> is – but if it is anything like our Samsung you should be able to do most of 
> what you describe just from the TV – with just ONE remote control !!
>  
> Our TV is certainly not “high end” (from memory just under $750 on clearance 
> from JB Hi-Fi) but it joins our home network, will play movies/TV stored on 
> our iMac, access SBS On Demand, iView and all the other similar streaming TV 
> apps and access YouTube and Netflix (not that we have a subscription). We 
> also have a USB drive plugged into one of its USB ports which lets us pause 
> live TV or record TV shows and it has more than one USB port so if we choose 
> to plug-in some other drive with media loaded onto it, we can play that 
> directly from the drive.
>  
> The TV also has a web browser – though the iMac offers a much better browsing 
> experience – which I mainly find useful for a quick check on something 
> relating to what I have just been watching – program info/episode list/cast 
> list or what else I might have seen a cast member in etc.  
>  
> I haven’t really bothered to explore all the other “smart” options but I did 
> discover one app which lets you search and view TED lectures.
>  
> Our SMART TV is now a few years old – I would imagine that they SHOULD have 
> got smarter now  ;o)
>  
>  
> Have fun!
>  
>  
> Cheers
>  
>  
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com <mailto:n...@possumology.com>
>  
>  
> From:  <mailto:wamug.org.au-wamug-boun...@lists.wamug.org.au>> on behalf of Stephen 
> Chape mailto:chap...@bigpond.com>>
> Reply-To: WAMUG mailto:wamug@wamug.org.au>>
> Date: Sunday, 21 July 2019 at 18:04
> To: WAMUG mailto:wamug@wamug.org.au>>
> Subject: Re: Apple TV 4K - possible new model in September
>  
> Thank you for your input Neil.
>  
> I mostly use my Apple TV Gen 2 to play Home Videos.
> I have spent quite a few years using my Camcorder and iMovie to record and 
> edit grand kid events.
> Or sometimes we will watch a movie I downloaded from iTunes (Netflix is very 
> slow to add new movies).
>  
> But now the grand kids are older it is just the occasional trip down memory 
> lane.
> Which I guess I could just as easily do on my iMac (as they are all stored in 
> iTunes)
> So you are probably right …. perhaps we don’t need a new Apple TV.
>  
> I can buy a Panasonic UHD Player for $199.00.
> It is cheaper to do this than replace my Panasonic BluRay Recorder.
> We use the recorder a lot (for TV shows we might miss) so will stay with that.
> Only trouble is I hate adding extra remote controls and this will mean 
> another one.
>  
> I just feel that we are under-using our LG UHD TV.
> My wife sees them in the electronic stores and says “why doesn’t our picture 
> look that good?”
> I have to explain that they are playing UHD and we don’t yet make use of that 
> on ours.
>  
> Oh dear …. more pondering to do 
> 
> 
>> On 21 Jul 2019, at 12:50 pm, Neil Houghton > <mailto:n...@possumology.com>> wrote:
>>  
>> Hi Stephen,
>>  
>> I think it will all depend on what you want to watch, how you want to watch 
>> it and how many times you want to watch it.
>>  
>> Back in the day I had a DVD player and an Apple TV (whatever version sold in 
>> late 2010) hooked up to my TV.
>>  
>> Once the initial enthusiasm for playing with the Apple TV wore off, I found 
>> that I rarely used it – it seemed to be too much hard work and very limited 
>> viewing options at the time. I am aware that the viewing options will have 
>> increased exponentially in the last 9 years but I never got around to 
>> hooking it up to my new (4 year old?) TV and never find myself with so 
>> little to

Re: Apple TV 4K - possible new model in September

2019-08-04 Thread Neil Houghton
Hi Stephen,

 

Been out of town so sorry for the late reply.

“I just feel that we are under-using our LG UHD TV.”

 

I’m not sure what features your LG UHD TV has – how “smart” of a SMART TV it is 
– but if it is anything like our Samsung you should be able to do most of what 
you describe just from the TV – with just ONE remote control !!

 

Our TV is certainly not “high end” (from memory just under $750 on clearance 
from JB Hi-Fi) but it joins our home network, will play movies/TV stored on our 
iMac, access SBS On Demand, iView and all the other similar streaming TV apps 
and access YouTube and Netflix (not that we have a subscription). We also have 
a USB drive plugged into one of its USB ports which lets us pause live TV or 
record TV shows and it has more than one USB port so if we choose to plug-in 
some other drive with media loaded onto it, we can play that directly from the 
drive.

 

The TV also has a web browser – though the iMac offers a much better browsing 
experience – which I mainly find useful for a quick check on something relating 
to what I have just been watching – program info/episode list/cast list or what 
else I might have seen a cast member in etc.  

 

I haven’t really bothered to explore all the other “smart” options but I did 
discover one app which lets you search and view TED lectures.

 

Our SMART TV is now a few years old – I would imagine that they SHOULD have got 
smarter now  ;o)

 

 

Have fun!

 

 

Cheers

 

 

Neil

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Stephen 
Chape 
Reply-To: WAMUG 
Date: Sunday, 21 July 2019 at 18:04
To: WAMUG 
Subject: Re: Apple TV 4K - possible new model in September

 

Thank you for your input Neil.

 

I mostly use my Apple TV Gen 2 to play Home Videos.

I have spent quite a few years using my Camcorder and iMovie to record and edit 
grand kid events.

Or sometimes we will watch a movie I downloaded from iTunes (Netflix is very 
slow to add new movies).

 

But now the grand kids are older it is just the occasional trip down memory 
lane.

Which I guess I could just as easily do on my iMac (as they are all stored in 
iTunes)

So you are probably right …. perhaps we don’t need a new Apple TV.

 

I can buy a Panasonic UHD Player for $199.00.

It is cheaper to do this than replace my Panasonic BluRay Recorder.

We use the recorder a lot (for TV shows we might miss) so will stay with that.

Only trouble is I hate adding extra remote controls and this will mean another 
one.

 

I just feel that we are under-using our LG UHD TV.

My wife sees them in the electronic stores and says “why doesn’t our picture 
look that good?”

I have to explain that they are playing UHD and we don’t yet make use of that 
on ours.

 

Oh dear …. more pondering to do 



On 21 Jul 2019, at 12:50 pm, Neil Houghton  wrote:

 

Hi Stephen,

 

I think it will all depend on what you want to watch, how you want to watch it 
and how many times you want to watch it.

 

Back in the day I had a DVD player and an Apple TV (whatever version sold in 
late 2010) hooked up to my TV.

 

Once the initial enthusiasm for playing with the Apple TV wore off, I found 
that I rarely used it – it seemed to be too much hard work and very limited 
viewing options at the time. I am aware that the viewing options will have 
increased exponentially in the last 9 years but I never got around to hooking 
it up to my new (4 year old?) TV and never find myself with so little to view 
to warrant dusting it off.

 

Similarly, I bought lots of DVDs full of enthusiasm for the opportunity to have 
collections of movies & TV series on tap to view at my convenience.  Even 
though it is many years since I bought the last one, many are still unwatched 
and almost none would have been watched multiple times.

 

For a while I used an Eye TV to record programs and have an archive of these – 
but again some are still unwatched and I can’t remember the last time I browsed 
this.

 

For a while (pre Smart TV) I had a system whereby I could download iView 
programs and built a good archive of some of my favourites – but, again, I 
cannot remember the last time I browsed it.

 

The major game changer for me was the combination of a Smart TV and an internet 
plan giving me up to 500GB/ month for less than my old 10GB plan!

 

Our TV viewing now includes very little direct TV broadcast. Nearly all our 
viewing would be iView and SBS on demand. We do not subscribe to any paid 
streaming services.

 

Recently I have been finding less good viewing on iView but this has been more 
than covered by the expanding SBS offerings. I find I periodically browse the 
offerings and add anything that appeals to my “my favourites”. When I sit down 
to watch TV I can then go to “my favourites” and quickly choose a 
movie/program/series which suits my mood/time available. Once watched I will 
remove it from my favour

Re: Apple TV 4K - possible new model in September

2019-07-21 Thread Stephen Chape
Thank you for your input Neil.

I mostly use my Apple TV Gen 2 to play Home Videos.
I have spent quite a few years using my Camcorder and iMovie to record and edit 
grand kid events.
Or sometimes we will watch a movie I downloaded from iTunes (Netflix is very 
slow to add new movies).

But now the grand kids are older it is just the occasional trip down memory 
lane.
Which I guess I could just as easily do on my iMac (as they are all stored in 
iTunes)
So you are probably right …. perhaps we don’t need a new Apple TV.

I can buy a Panasonic UHD Player for $199.00.
It is cheaper to do this than replace my Panasonic BluRay Recorder.
We use the recorder a lot (for TV shows we might miss) so will stay with that.
Only trouble is I hate adding extra remote controls and this will mean another 
one.

I just feel that we are under-using our LG UHD TV.
My wife sees them in the electronic stores and says “why doesn’t our picture 
look that good?”
I have to explain that they are playing UHD and we don’t yet make use of that 
on ours.

Oh dear …. more pondering to do 

> On 21 Jul 2019, at 12:50 pm, Neil Houghton  wrote:
> 
> Hi Stephen,
>  
> I think it will all depend on what you want to watch, how you want to watch 
> it and how many times you want to watch it.
>  
> Back in the day I had a DVD player and an Apple TV (whatever version sold in 
> late 2010) hooked up to my TV.
>  
> Once the initial enthusiasm for playing with the Apple TV wore off, I found 
> that I rarely used it – it seemed to be too much hard work and very limited 
> viewing options at the time. I am aware that the viewing options will have 
> increased exponentially in the last 9 years but I never got around to hooking 
> it up to my new (4 year old?) TV and never find myself with so little to view 
> to warrant dusting it off.
>  
> Similarly, I bought lots of DVDs full of enthusiasm for the opportunity to 
> have collections of movies & TV series on tap to view at my convenience.  
> Even though it is many years since I bought the last one, many are still 
> unwatched and almost none would have been watched multiple times.
>  
> For a while I used an Eye TV to record programs and have an archive of these 
> – but again some are still unwatched and I can’t remember the last time I 
> browsed this.
>  
> For a while (pre Smart TV) I had a system whereby I could download iView 
> programs and built a good archive of some of my favourites – but, again, I 
> cannot remember the last time I browsed it.
>  
> The major game changer for me was the combination of a Smart TV and an 
> internet plan giving me up to 500GB/ month for less than my old 10GB plan!
>  
> Our TV viewing now includes very little direct TV broadcast. Nearly all our 
> viewing would be iView and SBS on demand. We do not subscribe to any paid 
> streaming services.
>  
> Recently I have been finding less good viewing on iView but this has been 
> more than covered by the expanding SBS offerings. I find I periodically 
> browse the offerings and add anything that appeals to my “my favourites”. 
> When I sit down to watch TV I can then go to “my favourites” and quickly 
> choose a movie/program/series which suits my mood/time available. Once 
> watched I will remove it from my favourites.
>  
> My main problem seems to be adding more programs to favourites than I 
> actually have time to watch  ;o)
>  
> Of course, my viewing habits/taste are probably a long way from the 
> Australian norm – no sport for starters and a predilection for foreign 
> language film & TV series.
>  
> With more specific focus on your question – I would suggest thinking about 
> how much content you need to store:
> Temporarily, until your viewing convenience.
> As a library to be visited and re-visited.
>  
> If you do have the requirement for a substantial video library, one way to do 
> it is to use a Network Attached Storage (NAS) device – as with all storage, 
> these seem to be getting cheaper all the time.
>  
> One other consideration is that many NAS can be set-up to be stand-alone 
> media servers – always accessible over your network without needing to fire 
> up your computer – the idea being that your smart TV gets the content 
> directly from the NAS.
>  
> I believe a NAS media server can offer the simplest operation – once it is 
> all correctly set-up – but you would need to research systems and confirm 
> compatibility for your particular TV.
>  
>  
> Just some thoughts.
>  
>  
>  
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com 
>  
>  
> From:  on behalf of Stephen 
> Chape 
> Reply-To: WAMUG 
> Date: Saturday, 20 July 2019 at 16:35
> To: WAMUG 
> Subject: Apple TV 4K - possible new model in September
>  
> Hi folks.
>  
> I am keen to move on from my Gen 2 Apple TV.
> I have an LG 4K UHD Television that is not yet being utilised for UHD.
>  
> I came close to buying an Apple TV 4K about a

Re: Apple TV 4K - possible new model in September

2019-07-20 Thread Neil Houghton
Hi Stephen,

 

I think it will all depend on what you want to watch, how you want to watch it 
and how many times you want to watch it.

 

Back in the day I had a DVD player and an Apple TV (whatever version sold in 
late 2010) hooked up to my TV.

 

Once the initial enthusiasm for playing with the Apple TV wore off, I found 
that I rarely used it – it seemed to be too much hard work and very limited 
viewing options at the time. I am aware that the viewing options will have 
increased exponentially in the last 9 years but I never got around to hooking 
it up to my new (4 year old?) TV and never find myself with so little to view 
to warrant dusting it off.

 

Similarly, I bought lots of DVDs full of enthusiasm for the opportunity to have 
collections of movies & TV series on tap to view at my convenience.  Even 
though it is many years since I bought the last one, many are still unwatched 
and almost none would have been watched multiple times.

 

For a while I used an Eye TV to record programs and have an archive of these – 
but again some are still unwatched and I can’t remember the last time I browsed 
this.

 

For a while (pre Smart TV) I had a system whereby I could download iView 
programs and built a good archive of some of my favourites – but, again, I 
cannot remember the last time I browsed it.

 

The major game changer for me was the combination of a Smart TV and an internet 
plan giving me up to 500GB/ month for less than my old 10GB plan!

 

Our TV viewing now includes very little direct TV broadcast. Nearly all our 
viewing would be iView and SBS on demand. We do not subscribe to any paid 
streaming services.

 

Recently I have been finding less good viewing on iView but this has been more 
than covered by the expanding SBS offerings. I find I periodically browse the 
offerings and add anything that appeals to my “my favourites”. When I sit down 
to watch TV I can then go to “my favourites” and quickly choose a 
movie/program/series which suits my mood/time available. Once watched I will 
remove it from my favourites.

 

My main problem seems to be adding more programs to favourites than I actually 
have time to watch  ;o)

 

Of course, my viewing habits/taste are probably a long way from the Australian 
norm – no sport for starters and a predilection for foreign language film & TV 
series.

 

With more specific focus on your question – I would suggest thinking about how 
much content you need to store:
Temporarily, until your viewing convenience.
As a library to be visited and re-visited.
 

If you do have the requirement for a substantial video library, one way to do 
it is to use a Network Attached Storage (NAS) device – as with all storage, 
these seem to be getting cheaper all the time.

 

One other consideration is that many NAS can be set-up to be stand-alone media 
servers – always accessible over your network without needing to fire up your 
computer – the idea being that your smart TV gets the content directly from the 
NAS.

 

I believe a NAS media server can offer the simplest operation – once it is all 
correctly set-up – but you would need to research systems and confirm 
compatibility for your particular TV.

 

 

Just some thoughts.

 

 

 

Neil

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Stephen 
Chape 
Reply-To: WAMUG 
Date: Saturday, 20 July 2019 at 16:35
To: WAMUG 
Subject: Apple TV 4K - possible new model in September

 

Hi folks.

 

I am keen to move on from my Gen 2 Apple TV.

I have an LG 4K UHD Television that is not yet being utilised for UHD.

 

I came close to buying an Apple TV 4K about a month ago.

But then saw rumours that a next Gen 4K may be released about September.

Around the time that Apple TV Plus is released.

 

Has anyone heard any more about this please ?

 

Also I cannot decide if I should buy a UHD Disk Player and begin replacing my 
BluRay Disks with UHD Disks.

Or wait for a possible next Gen Apple TV and download UHD Movies from iTunes 
instead.

 

I guess if I go down the iTunes path I may need to move my iTunes Library to an 
external drive.

Because my iMac has an internal 500GB SSD that will soon fill up.

 

Any thoughts would be most welcome please.


Regards,
Stephen Chape

 

 

 

 

 

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Re: Apple TV 4K 32GB or 64GB ?

2019-05-10 Thread Ronni Brown
Hi again Stephen,

This from UK website:

“The Apple TV 4K was unveiled in September 2017, and it's pretty great, but 
we're never satisfied with what we've got. Instead, we're looking ahead to the 
next version of the Apple TV: the sixth-generation model, which we hoped would 
be unveiled at the same time as when Apple announced its plans for Apple TV+, 
but it failed to materialise at the 25 March event.
The Apple TV is Apple's set-top box that combines a digital media player, a 
games machine and a platform for apps with the ability to stream content from 
iOS devices and Macs to a TV. Apple used to describe the Apple TV as a 'hobby' 
product, but it looks like Apple is finally ready to transform the television 
industry as Steve Jobs told his autobiographer it would. Read about Apple's 
television streaming plans here.

But despite Apple's plans to take on Netflix and Amazon with its new on-demand 
TV service, the future of the Apple TV set-top-box is uncertain. In fact, it is 
possible that Apple won't launch another Apple TV box, preferring instead to 
partner with TV manufacturers.”

Read more here: https://www.macworld.co.uk/news/apple/new-apple-tv-3663891/

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 May 2019, at 5:51 pm, Ronni Brown  wrote:
> 
> Hi Stephen,
> 
> Purchase the Apple TV 4K - 64GB that’s what I purchased when it was first 
> released and I’m very happy with it, much improved on previous Apple TV 
> models.
> https://www.apple.com/au/shop/buy-tv/apple-tv-4k/64gb
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 10 May 2019, at 4:41 pm, Stephen Chape  wrote:
>> 
>> Hi folks,
>> 
>> I have an old Apple TV Gen 2 and am considering upgrading to the above.
>> I use mine for accessing iTunes on my iMac for Family Videos, Music and 
>> watching some movies.
>> 
>> But I feel that because I have an LG 4K UHD Smart TV, the old ATV is 
>> under-used.
>> I would like to be able to watch 4K UHD movies on my LG TV.
>> 
>> How to decide if I need 32GB or 64GB is one question ?
>> But also are things likely to change later this year with Apple’s upcoming 
>> new ATV services ?
>> And what will those be?
>> And how will they work?
>> 
>> I cannot find much basic info online that would answer my questions.
>> So would love to hear other members ideas or any knowledge they have please ?
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Re: Apple TV 4K 32GB or 64GB ?

2019-05-10 Thread Ronni Brown
Hi Stephen,

Purchase the Apple TV 4K - 64GB that’s what I purchased when it was first 
released and I’m very happy with it, much improved on previous Apple TV models.
https://www.apple.com/au/shop/buy-tv/apple-tv-4k/64gb

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 May 2019, at 4:41 pm, Stephen Chape  wrote:
> 
> Hi folks,
> 
> I have an old Apple TV Gen 2 and am considering upgrading to the above.
> I use mine for accessing iTunes on my iMac for Family Videos, Music and 
> watching some movies.
> 
> But I feel that because I have an LG 4K UHD Smart TV, the old ATV is 
> under-used.
> I would like to be able to watch 4K UHD movies on my LG TV.
> 
> How to decide if I need 32GB or 64GB is one question ?
> But also are things likely to change later this year with Apple’s upcoming 
> new ATV services ?
> And what will those be?
> And how will they work?
> 
> I cannot find much basic info online that would answer my questions.
> So would love to hear other members ideas or any knowledge they have please ?
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Apple TV - iView Video Blocked

2018-11-12 Thread Neil Houghton
Interesting. I had been having trouble with the iView app on my smart TV 
recently. It wasn't a connectivity issue as SBS on demand and the web browser 
were working OK - but iView stated to open and then went to a blank grey 
screen. Tried the usual restarting the TV, modem, router etc but the TV 
continued to work with SBS on demand but not iView.

Then tried again, last night, and iView was working again.

May not be relevant or related. May be my Smart TV having problems with the 
iView app. Maybe iView doing modifications to the streaming setup at their 
server (has given temporary problems in the past). Who knows?

Anyway, I found it interesting that we both seemed to have iView come good at 
(roughly) the same time - could just be a coincidence though   ;o)


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


-Original Message-
From:  on behalf of Alan Smith 

Reply-To: WAMUG 
Date: Tuesday, 13 November 2018 at 11:37
To: WAMUG 
Subject: Re: Apple TV - iView Video Blocked

Fixed - sort of.

Apple TV was reset to factory settings with latest OS.  Now the iview app 
works.

Cause of the problem was not identified.  I suspect it was the iview app.  
My suggestion for others is to delete the app and then reinstall it as the 
first step.  Apple TV settings infer software updates occur when the app is 
activated.  This may not be true.  The automatically reinstalled app after the 
system reset displayed a blue dot inferring it was a new version.

Cheers
Alan

> On 12 Nov 2018, at 6:58 pm, Alan Smith  wrote:
> 
> Cannot access video via the iView app on Apple TV generation 4.  Get 
message “Video blocked. Iview video is only available within Australia”. 
> 
> Worked ok a couple of months ago.  All internet settings appear ok on the 
device and computer.  ISP is iiNet. Restarted Apple TV, still no go. 
> 
> I just installed the iView app on my iPad - this works and I can Airplay 
to the Apple TV.  Not a very satisfactory fix, but at least the iPad (and home 
network) must be in Australia!
> 
> By the way, Apple TV has auto updates turned off for apps.  In case it is 
relevant, how can I update apps manually?
> 
> Cheers
> Alan
> 
> 
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Re: Apple TV - iView Video Blocked

2018-11-12 Thread Alan Smith
Fixed - sort of.

Apple TV was reset to factory settings with latest OS.  Now the iview app works.

Cause of the problem was not identified.  I suspect it was the iview app.  My 
suggestion for others is to delete the app and then reinstall it as the first 
step.  Apple TV settings infer software updates occur when the app is 
activated.  This may not be true.  The automatically reinstalled app after the 
system reset displayed a blue dot inferring it was a new version.

Cheers
Alan

> On 12 Nov 2018, at 6:58 pm, Alan Smith  wrote:
> 
> Cannot access video via the iView app on Apple TV generation 4.  Get message 
> “Video blocked. Iview video is only available within Australia”. 
> 
> Worked ok a couple of months ago.  All internet settings appear ok on the 
> device and computer.  ISP is iiNet. Restarted Apple TV, still no go. 
> 
> I just installed the iView app on my iPad - this works and I can Airplay to 
> the Apple TV.  Not a very satisfactory fix, but at least the iPad (and home 
> network) must be in Australia!
> 
> By the way, Apple TV has auto updates turned off for apps.  In case it is 
> relevant, how can I update apps manually?
> 
> Cheers
> Alan
> 
> 
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Re: Apple TV

2018-03-24 Thread Diana & Graham Stevens
Hi Ronni 

I used the remote plugged in last night. I have never mastered Siri. Daniel 
gave me a lesson in technique when he delivered the ATV but Siri never 
understands me. Recently I have had a lot of experience talking to robots on 
the phone. Maybe I should try Siri again?

Thanks and best wishes from Diana 

Sent from my iPad

> On 24 Mar 2018, at 9:27 pm, Ronda Brown  wrote:
> 
> Hi Diana,
> The Siri Remote has a rechargeable battery inside. 
> With typical usage, you’ll need to charge it a few times a year. 
> An alert appears on the TV screen when the remote battery is running low; in 
> Settings, you can go to “Remotes and Devices” > Remote to check the battery 
> level.
> 
>  An easier way to check is just to ask Siri herself  ;-))
> You can continue to use the Siri Remote while it’s charging.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 24 Mar 2018, at 9:17 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Ronni 
>> 
>> Thanks for the info. I didn’t see an alert probably because I wasn’t!
>> 
>> Best wishes from Diana 
>> 
>> Sent from my iPad
>> 
>>> On 24 Mar 2018, at 9:09 pm, Ronda Brown  wrote:
>>> 
>>> Hi Diana,
>>> When you need to charge your remote, an alert appears on your TV. 
>>> At any time, you can check your remote's charge. 
>>> Just go to Settings > Remotes and Devices > Remote and select your remote.
>>> 
>>> Kind Regards,
>>> Ronni
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
 On 24 Mar 2018, at 8:55 pm, Diana & Graham Stevens  
 wrote:
 
 Thanks Ronni 
 
 I shall file that away for future reference. 
 
 I think it was just a case of insufficient charge. I rebooted the Modem 
 and Time Capsule and the next time I tried the ATV the light didn’t come 
 on. Plugged it in, problem solved. Must have had just enough charge to 
 work occasionally.
 
 If it plays up when it is fully charged I’ll reset as suggested.
 
 Is there any way of checking the level of charge like you can with mice?
 
 Best wishes from Diana 
 Sent from my iPad
 
> On 24 Mar 2018, at 8:26 pm, Ronni Brown  wrote:
> 
> Hi Diana,
> 
> Good to hear your problem has been sorted. I was going to suggest you 
> Reset your Apple Remote.
> How to reset your Siri Remote
> If your remote is out of battery, misbehaving, or you want to move it to 
> a new Apple TV, you can reset it by doing the following:
> 
>   • Simultaneously press the Menu and Volume Up buttons. 
>   • Hold for 2-3 seconds.
>   • Your remote should reset and return to pairing mode.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.3
> 
> 
>> On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens 
>>  wrote:
>> 
>> Solved, it was the remote, all well now.
>> 
>> Diana
>> 
>> Sent from my iPad
>> 
>>> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens 
>>>  wrote:
>>> 
>>> I’m not sure this will get through as I haven’t paid because we are 
>>> having severe financial problems, so fingers crossed.
>>> 
>>> The ATV4 did not turn on, no light. I unplugged and waited a few 
>>> minutes replugged, it turned on and showed a screen which looked 
>>> slightly different to usual (but maybe normally I don’t see the top 
>>> part). But I can’t do anything from the remote except change the 
>>> volume. This indicates it is not a problem with the remote.
>>> 
>>> Also the screens on the Panasonic TV looked slightly different, some 
>>> options greyed out. So this morning I unplugged the power board which 
>>> has all the TVs etc connected waited and plugged in again. This fixed 
>>> the Panasonic but the ATV is the same.
>>> 
>>> Is there any way of doing a reset without being able to access settings?
>>> 
>>> Any suggestions gratefully accepted. Incidentally I greatly regret 
>>> leaving WAMUG after so long.
>>> 
>>> Diana 
>>> 
>>> Sent from my iPad
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Re: Apple TV

2018-03-24 Thread Ronda Brown
Hi Diana,
The Siri Remote has a rechargeable battery inside. 
With typical usage, you’ll need to charge it a few times a year. 
An alert appears on the TV screen when the remote battery is running low; in 
Settings, you can go to “Remotes and Devices” > Remote to check the battery 
level.

 An easier way to check is just to ask Siri herself  ;-))
You can continue to use the Siri Remote while it’s charging.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Mar 2018, at 9:17 pm, Diana & Graham Stevens  
> wrote:
> 
> Hi Ronni 
> 
> Thanks for the info. I didn’t see an alert probably because I wasn’t!
> 
> Best wishes from Diana 
> 
> Sent from my iPad
> 
>> On 24 Mar 2018, at 9:09 pm, Ronda Brown  wrote:
>> 
>> Hi Diana,
>> When you need to charge your remote, an alert appears on your TV. 
>> At any time, you can check your remote's charge. 
>> Just go to Settings > Remotes and Devices > Remote and select your remote.
>> 
>> Kind Regards,
>> Ronni
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 24 Mar 2018, at 8:55 pm, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Thanks Ronni 
>>> 
>>> I shall file that away for future reference. 
>>> 
>>> I think it was just a case of insufficient charge. I rebooted the Modem and 
>>> Time Capsule and the next time I tried the ATV the light didn’t come on. 
>>> Plugged it in, problem solved. Must have had just enough charge to work 
>>> occasionally.
>>> 
>>> If it plays up when it is fully charged I’ll reset as suggested.
>>> 
>>> Is there any way of checking the level of charge like you can with mice?
>>> 
>>> Best wishes from Diana 
>>> Sent from my iPad
>>> 
 On 24 Mar 2018, at 8:26 pm, Ronni Brown  wrote:
 
 Hi Diana,
 
 Good to hear your problem has been sorted. I was going to suggest you 
 Reset your Apple Remote.
 How to reset your Siri Remote
 If your remote is out of battery, misbehaving, or you want to move it to a 
 new Apple TV, you can reset it by doing the following:
 
• Simultaneously press the Menu and Volume Up buttons. 
• Hold for 2-3 seconds.
• Your remote should reset and return to pairing mode.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 macOS High Sierra 10.13.3
 
 
> On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens  
> wrote:
> 
> Solved, it was the remote, all well now.
> 
> Diana
> 
> Sent from my iPad
> 
>> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens 
>>  wrote:
>> 
>> I’m not sure this will get through as I haven’t paid because we are 
>> having severe financial problems, so fingers crossed.
>> 
>> The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
>> replugged, it turned on and showed a screen which looked slightly 
>> different to usual (but maybe normally I don’t see the top part). But I 
>> can’t do anything from the remote except change the volume. This 
>> indicates it is not a problem with the remote.
>> 
>> Also the screens on the Panasonic TV looked slightly different, some 
>> options greyed out. So this morning I unplugged the power board which 
>> has all the TVs etc connected waited and plugged in again. This fixed 
>> the Panasonic but the ATV is the same.
>> 
>> Is there any way of doing a reset without being able to access settings?
>> 
>> Any suggestions gratefully accepted. Incidentally I greatly regret 
>> leaving WAMUG after so long.
>> 
>> Diana 
>> 
>> Sent from my iPad
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Re: Apple TV

2018-03-24 Thread Diana & Graham Stevens
Hi Ronni 

Thanks for the info. I didn’t see an alert probably because I wasn’t!

Best wishes from Diana 

Sent from my iPad

> On 24 Mar 2018, at 9:09 pm, Ronda Brown  wrote:
> 
> Hi Diana,
> When you need to charge your remote, an alert appears on your TV. 
> At any time, you can check your remote's charge. 
> Just go to Settings > Remotes and Devices > Remote and select your remote.
> 
> Kind Regards,
> Ronni
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 24 Mar 2018, at 8:55 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Thanks Ronni 
>> 
>> I shall file that away for future reference. 
>> 
>> I think it was just a case of insufficient charge. I rebooted the Modem and 
>> Time Capsule and the next time I tried the ATV the light didn’t come on. 
>> Plugged it in, problem solved. Must have had just enough charge to work 
>> occasionally.
>> 
>> If it plays up when it is fully charged I’ll reset as suggested.
>> 
>> Is there any way of checking the level of charge like you can with mice?
>> 
>> Best wishes from Diana 
>> Sent from my iPad
>> 
>>> On 24 Mar 2018, at 8:26 pm, Ronni Brown  wrote:
>>> 
>>> Hi Diana,
>>> 
>>> Good to hear your problem has been sorted. I was going to suggest you Reset 
>>> your Apple Remote.
>>> How to reset your Siri Remote
>>> If your remote is out of battery, misbehaving, or you want to move it to a 
>>> new Apple TV, you can reset it by doing the following:
>>> 
>>> • Simultaneously press the Menu and Volume Up buttons. 
>>> • Hold for 2-3 seconds.
>>> • Your remote should reset and return to pairing mode.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> macOS High Sierra 10.13.3
>>> 
>>> 
 On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens  
 wrote:
 
 Solved, it was the remote, all well now.
 
 Diana
 
 Sent from my iPad
 
> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens 
>  wrote:
> 
> I’m not sure this will get through as I haven’t paid because we are 
> having severe financial problems, so fingers crossed.
> 
> The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
> replugged, it turned on and showed a screen which looked slightly 
> different to usual (but maybe normally I don’t see the top part). But I 
> can’t do anything from the remote except change the volume. This 
> indicates it is not a problem with the remote.
> 
> Also the screens on the Panasonic TV looked slightly different, some 
> options greyed out. So this morning I unplugged the power board which has 
> all the TVs etc connected waited and plugged in again. This fixed the 
> Panasonic but the ATV is the same.
> 
> Is there any way of doing a reset without being able to access settings?
> 
> Any suggestions gratefully accepted. Incidentally I greatly regret 
> leaving WAMUG after so long.
> 
> Diana 
> 
> Sent from my iPad
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Re: Apple TV

2018-03-24 Thread Ronda Brown
Hi Diana,
When you need to charge your remote, an alert appears on your TV. 
At any time, you can check your remote's charge. 
Just go to Settings > Remotes and Devices > Remote and select your remote.

Kind Regards,
Ronni
 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Mar 2018, at 8:55 pm, Diana & Graham Stevens  
> wrote:
> 
> Thanks Ronni 
> 
> I shall file that away for future reference. 
> 
> I think it was just a case of insufficient charge. I rebooted the Modem and 
> Time Capsule and the next time I tried the ATV the light didn’t come on. 
> Plugged it in, problem solved. Must have had just enough charge to work 
> occasionally.
> 
> If it plays up when it is fully charged I’ll reset as suggested.
> 
> Is there any way of checking the level of charge like you can with mice?
> 
> Best wishes from Diana 
> Sent from my iPad
> 
>> On 24 Mar 2018, at 8:26 pm, Ronni Brown  wrote:
>> 
>> Hi Diana,
>> 
>> Good to hear your problem has been sorted. I was going to suggest you Reset 
>> your Apple Remote.
>> How to reset your Siri Remote
>> If your remote is out of battery, misbehaving, or you want to move it to a 
>> new Apple TV, you can reset it by doing the following:
>> 
>>  • Simultaneously press the Menu and Volume Up buttons. 
>>  • Hold for 2-3 seconds.
>>  • Your remote should reset and return to pairing mode.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.3
>> 
>> 
>>> On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Solved, it was the remote, all well now.
>>> 
>>> Diana
>>> 
>>> Sent from my iPad
>>> 
 On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens  
 wrote:
 
 I’m not sure this will get through as I haven’t paid because we are having 
 severe financial problems, so fingers crossed.
 
 The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
 replugged, it turned on and showed a screen which looked slightly 
 different to usual (but maybe normally I don’t see the top part). But I 
 can’t do anything from the remote except change the volume. This indicates 
 it is not a problem with the remote.
 
 Also the screens on the Panasonic TV looked slightly different, some 
 options greyed out. So this morning I unplugged the power board which has 
 all the TVs etc connected waited and plugged in again. This fixed the 
 Panasonic but the ATV is the same.
 
 Is there any way of doing a reset without being able to access settings?
 
 Any suggestions gratefully accepted. Incidentally I greatly regret leaving 
 WAMUG after so long.
 
 Diana 
 
 Sent from my iPad
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Re: Apple TV

2018-03-24 Thread Diana & Graham Stevens
Thanks Ronni 

I shall file that away for future reference. 

I think it was just a case of insufficient charge. I rebooted the Modem and 
Time Capsule and the next time I tried the ATV the light didn’t come on. 
Plugged it in, problem solved. Must have had just enough charge to work 
occasionally.

If it plays up when it is fully charged I’ll reset as suggested.

Is there any way of checking the level of charge like you can with mice?

Best wishes from Diana 
Sent from my iPad

> On 24 Mar 2018, at 8:26 pm, Ronni Brown  wrote:
> 
> Hi Diana,
> 
> Good to hear your problem has been sorted. I was going to suggest you Reset 
> your Apple Remote.
> How to reset your Siri Remote
> If your remote is out of battery, misbehaving, or you want to move it to a 
> new Apple TV, you can reset it by doing the following:
> 
>   • Simultaneously press the Menu and Volume Up buttons. 
>   • Hold for 2-3 seconds.
>   • Your remote should reset and return to pairing mode.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.3
> 
> 
>> On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Solved, it was the remote, all well now.
>> 
>> Diana
>> 
>> Sent from my iPad
>> 
>>> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> I’m not sure this will get through as I haven’t paid because we are having 
>>> severe financial problems, so fingers crossed.
>>> 
>>> The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
>>> replugged, it turned on and showed a screen which looked slightly different 
>>> to usual (but maybe normally I don’t see the top part). But I can’t do 
>>> anything from the remote except change the volume. This indicates it is not 
>>> a problem with the remote.
>>> 
>>> Also the screens on the Panasonic TV looked slightly different, some 
>>> options greyed out. So this morning I unplugged the power board which has 
>>> all the TVs etc connected waited and plugged in again. This fixed the 
>>> Panasonic but the ATV is the same.
>>> 
>>> Is there any way of doing a reset without being able to access settings?
>>> 
>>> Any suggestions gratefully accepted. Incidentally I greatly regret leaving 
>>> WAMUG after so long.
>>> 
>>> Diana 
>>> 
>>> Sent from my iPad
> 
> 
> 
> 
> 
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Re: Apple TV

2018-03-24 Thread Ronni Brown
Hi Diana,

Good to hear your problem has been sorted. I was going to suggest you Reset 
your Apple Remote.
How to reset your Siri Remote
If your remote is out of battery, misbehaving, or you want to move it to a new 
Apple TV, you can reset it by doing the following:

• Simultaneously press the Menu and Volume Up buttons. 
• Hold for 2-3 seconds.
• Your remote should reset and return to pairing mode.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.3


> On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens  
> wrote:
> 
> Solved, it was the remote, all well now.
> 
> Diana
> 
> Sent from my iPad
> 
>> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> I’m not sure this will get through as I haven’t paid because we are having 
>> severe financial problems, so fingers crossed.
>> 
>> The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
>> replugged, it turned on and showed a screen which looked slightly different 
>> to usual (but maybe normally I don’t see the top part). But I can’t do 
>> anything from the remote except change the volume. This indicates it is not 
>> a problem with the remote.
>> 
>> Also the screens on the Panasonic TV looked slightly different, some options 
>> greyed out. So this morning I unplugged the power board which has all the 
>> TVs etc connected waited and plugged in again. This fixed the Panasonic but 
>> the ATV is the same.
>> 
>> Is there any way of doing a reset without being able to access settings?
>> 
>> Any suggestions gratefully accepted. Incidentally I greatly regret leaving 
>> WAMUG after so long.
>> 
>> Diana 
>> 
>> Sent from my iPad





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Re: Apple TV

2018-03-24 Thread Diana & Graham Stevens
Solved, it was the remote, all well now.

Diana

Sent from my iPad

> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens  
> wrote:
> 
> I’m not sure this will get through as I haven’t paid because we are having 
> severe financial problems, so fingers crossed.
> 
> The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
> replugged, it turned on and showed a screen which looked slightly different 
> to usual (but maybe normally I don’t see the top part). But I can’t do 
> anything from the remote except change the volume. This indicates it is not a 
> problem with the remote.
> 
> Also the screens on the Panasonic TV looked slightly different, some options 
> greyed out. So this morning I unplugged the power board which has all the TVs 
> etc connected waited and plugged in again. This fixed the Panasonic but the 
> ATV is the same.
> 
> Is there any way of doing a reset without being able to access settings?
> 
> Any suggestions gratefully accepted. Incidentally I greatly regret leaving 
> WAMUG after so long.
> 
> Diana 
> 
> Sent from my iPad
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Re: Apple TV Gen 2 question ?

2018-02-12 Thread Stephen Chape
Hi Ronni.

Sorry I did not report back re this yet.
I only just got back to Vicki’s place today.
Worked through your list of suggestions but ATV is still not signing in.

However she is about to make some major changes to her house layout.
So when she does the Modem, ATV and iMac will be in new locations.
If the problem still exists after the “furniture shake up” I will have another 
shot at it.


> On 7 Feb 2018, at 2:24 pm, Ronni Brown  wrote:
> 
> There could be a problem with her Wi-Fi Network that needs checking.
> 
> A couple of other suggestions to test.
> 
> A) Both the Apple TV and iTunes Home Sharing are signed in to the same iTunes 
> Store account?
> Connect to the shared library with the Apple TV:
> 1. On the Apple TV, open the Computers app.
> 2. If you haven’t already signed in to iTunes, you are prompted to enter your 
> username and password. 
> Go ahead and enter the same credentials that you used when turning on Home 
> Sharing on the computer.
> 
> Or, if you’re already logged in, you’ll be asked if you’d like to use the 
> current Apple ID or another Apple ID to enable Home Sharing. Assuming you 
> want to use the current Apple ID, select Yes to continue. 
> You will have to enter your Apple ID and password again (though your Apple ID 
> will be pre-filled for you).
> —
> B) Does the connection drop out using Airplay audio from the iTunes Library 
> to Apple TV?
> 
> AirPlay from iTunes
> To send audio or video from iTunes to your Apple TV, click the AirPlay   
>  or  icon button in the toolbar 
> and then click the plus  ➕ icon adjacent to your Apple TV. The plus changes 
> to a check ✔️. 
> To turn AirPlay off, click the check ✔️  to turn it back to a plus ➕
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.3
> 
>> On 7 Feb 2018, at 12:10 pm, Stephen Chape > > wrote:
>> 
>> Thank you Ronni.
>> 
>> I will run through these checks next time I visit (which will probably be 
>> soon in the circumstances).
>> I do know the iMac was on and iTunes open at the time (not sure if it is 
>> going to sleep though).
>> But a few other of your suggestions to check when I go.
>> 
>>> On 7 Feb 2018, at 5:53 am, Ronda Brown >> > wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> Check System Preferences > Firewall – make sure all instances of Bonjour 
>>> and iTunes are enabled for ALL networks.
>>> 
>>> You should also check to make sure the Mac you’re sharing from is turned on 
>>> and awake, and that iTunes is running on it. iTunes must be opened for Home 
>>> Sharing to work, and if the machine is turned off or asleep, then a Wi-Fi 
>>> signal might not be working as it needs to be for Home Sharing.
>>> You can also set your Mac to wake on demand if you’re using an Apple TV. To 
>>> do that, go to System Preferences → Energy Saver and turn on Wake for Wi-Fi 
>>> network access.
>>> 
>>> If you already have iTunes open and everything looks good, but still isn’t 
>>> working, try quitting iTunes and reopening it to the foreground on your Mac 
>>> and try again.
>>> 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 6 Feb 2018, at 11:27 pm, Stephen Chape >> > wrote:
>>> 
 Hi folks,
 
 I visited as friend yesterday whose husband died very suddenly a month ago.
 She asked me to take a look at an issue with her Apple TV.
 She uses it to stream music to her TV from iTunes on her 2013 iMac.
 And has done so for some time.
 
 However during the past couple of weeks it seems to frequently lose 
 connection.
 A message will pop up that it “cannot sign in” so she will press OK (the 
 only option available.
 Then the following message will appear.
 
 “To access your iTunes library on Apple TV, turn on Home Sharing in iTunes 
 on your computer using john.sm...@iinet.net.au 
 ”
 (the name has been changed to protect the innocent).
 But when I checked Home Sharing is ON.
 
 If she turns a few things off and on (she says), and waits a while it may 
 reconnect.
 But sometimes it does not. So then she waits till the next day to try 
 again.
 
 I have tried various things like turning Home Sharing OFF and back On.
 Restarting the Apple TV.
 Restarting the Modem.
 Even restarting the iMac.
 
 She did tell me that at one point yesterday her iPad had a message 
 indicating that iinet had an issue.
 But this issue seems to me more like a home WiFi issue, rather than iinet.
 
 Any ideas please folks ?
 I think her music is giving her some solace after her recent loss.
 
 Regards,
 Stephen Chape
> 
> 
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Re: Apple TV Gen 2 question ?

2018-02-06 Thread Ronni Brown
There could be a problem with her Wi-Fi Network that needs checking.

A couple of other suggestions to test.

A) Both the Apple TV and iTunes Home Sharing are signed in to the same iTunes 
Store account?
Connect to the shared library with the Apple TV:
1. On the Apple TV, open the Computers app.
2. If you haven’t already signed in to iTunes, you are prompted to enter your 
username and password. 
Go ahead and enter the same credentials that you used when turning on Home 
Sharing on the computer.

Or, if you’re already logged in, you’ll be asked if you’d like to use the 
current Apple ID or another Apple ID to enable Home Sharing. Assuming you want 
to use the current Apple ID, select Yes to continue. 
You will have to enter your Apple ID and password again (though your Apple ID 
will be pre-filled for you).
—
B) Does the connection drop out using Airplay audio from the iTunes Library to 
Apple TV?

AirPlay from iTunes
To send audio or video from iTunes to your Apple TV, click the AirPlayor  
icon button in the toolbar and then click the plus  ➕ icon adjacent to your 
Apple TV. The plus changes to a check ✔️. 
To turn AirPlay off, click the check ✔️  to turn it back to a plus ➕

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.3

> On 7 Feb 2018, at 12:10 pm, Stephen Chape  wrote:
> 
> Thank you Ronni.
> 
> I will run through these checks next time I visit (which will probably be 
> soon in the circumstances).
> I do know the iMac was on and iTunes open at the time (not sure if it is 
> going to sleep though).
> But a few other of your suggestions to check when I go.
> 
>> On 7 Feb 2018, at 5:53 am, Ronda Brown > > wrote:
>> 
>> Hi Stephen,
>> 
>> Check System Preferences > Firewall – make sure all instances of Bonjour and 
>> iTunes are enabled for ALL networks.
>> 
>> You should also check to make sure the Mac you’re sharing from is turned on 
>> and awake, and that iTunes is running on it. iTunes must be opened for Home 
>> Sharing to work, and if the machine is turned off or asleep, then a Wi-Fi 
>> signal might not be working as it needs to be for Home Sharing.
>> You can also set your Mac to wake on demand if you’re using an Apple TV. To 
>> do that, go to System Preferences → Energy Saver and turn on Wake for Wi-Fi 
>> network access.
>> 
>> If you already have iTunes open and everything looks good, but still isn’t 
>> working, try quitting iTunes and reopening it to the foreground on your Mac 
>> and try again.
>> 
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 6 Feb 2018, at 11:27 pm, Stephen Chape > > wrote:
>> 
>>> Hi folks,
>>> 
>>> I visited as friend yesterday whose husband died very suddenly a month ago.
>>> She asked me to take a look at an issue with her Apple TV.
>>> She uses it to stream music to her TV from iTunes on her 2013 iMac.
>>> And has done so for some time.
>>> 
>>> However during the past couple of weeks it seems to frequently lose 
>>> connection.
>>> A message will pop up that it “cannot sign in” so she will press OK (the 
>>> only option available.
>>> Then the following message will appear.
>>> 
>>> “To access your iTunes library on Apple TV, turn on Home Sharing in iTunes 
>>> on your computer using john.sm...@iinet.net.au 
>>> ”
>>> (the name has been changed to protect the innocent).
>>> But when I checked Home Sharing is ON.
>>> 
>>> If she turns a few things off and on (she says), and waits a while it may 
>>> reconnect.
>>> But sometimes it does not. So then she waits till the next day to try again.
>>> 
>>> I have tried various things like turning Home Sharing OFF and back On.
>>> Restarting the Apple TV.
>>> Restarting the Modem.
>>> Even restarting the iMac.
>>> 
>>> She did tell me that at one point yesterday her iPad had a message 
>>> indicating that iinet had an issue.
>>> But this issue seems to me more like a home WiFi issue, rather than iinet.
>>> 
>>> Any ideas please folks ?
>>> I think her music is giving her some solace after her recent loss.
>>> 
>>> Regards,
>>> Stephen Chape


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Re: Apple TV Gen 2 question ?

2018-02-06 Thread Stephen Chape
Thank you Ronni.

I will run through these checks next time I visit (which will probably be soon 
in the circumstances).
I do know the iMac was on and iTunes open at the time (not sure if it is going 
to sleep though).
But a few other of your suggestions to check when I go.

> On 7 Feb 2018, at 5:53 am, Ronda Brown  wrote:
> 
> Hi Stephen,
> 
> Check System Preferences > Firewall – make sure all instances of Bonjour and 
> iTunes are enabled for ALL networks.
> 
> You should also check to make sure the Mac you’re sharing from is turned on 
> and awake, and that iTunes is running on it. iTunes must be opened for Home 
> Sharing to work, and if the machine is turned off or asleep, then a Wi-Fi 
> signal might not be working as it needs to be for Home Sharing.
> You can also set your Mac to wake on demand if you’re using an Apple TV. To 
> do that, go to System Preferences → Energy Saver and turn on Wake for Wi-Fi 
> network access.
> 
> If you already have iTunes open and everything looks good, but still isn’t 
> working, try quitting iTunes and reopening it to the foreground on your Mac 
> and try again.
> 
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 6 Feb 2018, at 11:27 pm, Stephen Chape  > wrote:
> 
>> Hi folks,
>> 
>> I visited as friend yesterday whose husband died very suddenly a month ago.
>> She asked me to take a look at an issue with her Apple TV.
>> She uses it to stream music to her TV from iTunes on her 2013 iMac.
>> And has done so for some time.
>> 
>> However during the past couple of weeks it seems to frequently lose 
>> connection.
>> A message will pop up that it “cannot sign in” so she will press OK (the 
>> only option available.
>> Then the following message will appear.
>> 
>> “To access your iTunes library on Apple TV, turn on Home Sharing in iTunes 
>> on your computer using john.sm...@iinet.net.au 
>> ”
>> (the name has been changed to protect the innocent).
>> But when I checked Home Sharing is ON.
>> 
>> If she turns a few things off and on (she says), and waits a while it may 
>> reconnect.
>> But sometimes it does not. So then she waits till the next day to try again.
>> 
>> I have tried various things like turning Home Sharing OFF and back On.
>> Restarting the Apple TV.
>> Restarting the Modem.
>> Even restarting the iMac.
>> 
>> She did tell me that at one point yesterday her iPad had a message 
>> indicating that iinet had an issue.
>> But this issue seems to me more like a home WiFi issue, rather than iinet.
>> 
>> Any ideas please folks ?
>> I think her music is giving her some solace after her recent loss.
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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Regards,
Stephen Chape






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Re: Apple TV Gen 2 question ?

2018-02-06 Thread Ronda Brown
Hi Stephen,

Check System Preferences > Firewall – make sure all instances of Bonjour and 
iTunes are enabled for ALL networks.

You should also check to make sure the Mac you’re sharing from is turned on and 
awake, and that iTunes is running on it. iTunes must be opened for Home Sharing 
to work, and if the machine is turned off or asleep, then a Wi-Fi signal might 
not be working as it needs to be for Home Sharing.
You can also set your Mac to wake on demand if you’re using an Apple TV. To do 
that, go to System Preferences → Energy Saver and turn on Wake for Wi-Fi 
network access.

If you already have iTunes open and everything looks good, but still isn’t 
working, try quitting iTunes and reopening it to the foreground on your Mac and 
try again.


Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Feb 2018, at 11:27 pm, Stephen Chape  wrote:
> 
> Hi folks,
> 
> I visited as friend yesterday whose husband died very suddenly a month ago.
> She asked me to take a look at an issue with her Apple TV.
> She uses it to stream music to her TV from iTunes on her 2013 iMac.
> And has done so for some time.
> 
> However during the past couple of weeks it seems to frequently lose 
> connection.
> A message will pop up that it “cannot sign in” so she will press OK (the only 
> option available.
> Then the following message will appear.
> 
> “To access your iTunes library on Apple TV, turn on Home Sharing in iTunes on 
> your computer using john.sm...@iinet.net.au”
> (the name has been changed to protect the innocent).
> But when I checked Home Sharing is ON.
> 
> If she turns a few things off and on (she says), and waits a while it may 
> reconnect.
> But sometimes it does not. So then she waits till the next day to try again.
> 
> I have tried various things like turning Home Sharing OFF and back On.
> Restarting the Apple TV.
> Restarting the Modem.
> Even restarting the iMac.
> 
> She did tell me that at one point yesterday her iPad had a message indicating 
> that iinet had an issue.
> But this issue seems to me more like a home WiFi issue, rather than iinet.
> 
> Any ideas please folks ?
> I think her music is giving her some solace after her recent loss.
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Apple TV and Bluetooth Speakers

2017-10-17 Thread Diana & Graham Stevens
Hi Severin and others

I solved my problem with Sennheiser headphones (c. $400) plus an RCA to 3.5 mm 
female jack ($5.50). This allows me to have speaker sound when I connect to the 
old NEC TV. I discovered that my newer Panasonic TV does not mute the sound 
when I connect to the headphone jack.

I have also learned that not all TVs have RCA audio out, some do not mute the 
sound and some have an option to change muting in the settings. This solution 
should work with any other spare audio out channel and a suitable adapter. I 
was also told that some TVs can't support multiple audio out (this seems 
illogical and it was a salesman who probably hoped to sell me a new TV). It 
would also work with cheaper headphones but this model allows two sets of 
headphones attached to the same transmitter in case Graham needs them in the 
future. Spare headphones (c. $200).

I know that this is off-topic but I also know of another list member who has 
the same problem, there may be others. It seems reasonable to supply a 
solution. I was helped to this satisfactory solution by a very kind non-member 
who reads the list.

Diana 
On 13 Oct 2017, at 4:32 pm, Severin Crisp mailto:sevcr...@westnet.com.au>> wrote:

> We have a similar problem; we are both suffering from a degree of hearing 
> loss, they tell us it is something to do with advancing years!  
> Accordingly purchase a Bose Solo system, not cheap, but it made a remarkable 
> difference.  We now both get the dialog from mumbling Americans on TV shows 
> and films and even Geordies are more or less intelligible!   
> It was a real boon for us, though our sons when they visit complain of the 
> the high sound level!  
> Though this is not a direct solution to your stated split system need it 
> worked for us!  
> Best wishes
> Severin
> 
>> On 13 Oct 2017, at 12:54 pm, Diana & Graham Stevens > > wrote:
>> 
>> Hi everyone
>> 
>> I am getting deaf so I often can't hear the TV, I would like Bluetooth 
>> earphones but then my husband can't hear. I wondered if it is possible to 
>> pair the Apple TV with one of the new Bose mini speakers. High quality sound 
>> which we could have nearby.
>> 
>> If this worked maybe we could get a Bluetooth transmitter to plug into the 
>> sound jack on the TV which does not have Bluetooth. 
>> 
>> The Bose specifications say you can pair two speakers for stereo 'party' 
>> mode. Presumably this is achieved by using their App on a separate device 
>> and streaming to the TV so it would not work directly with the Apple TV?
>> 
>> If anyone has experience with this or a solution to using headphones and 
>> still having sound for the rest of the family please let me know. Maybe 
>> off-list if this is too off-topic.

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Re: Apple TV and Bluetooth Speakers

2017-10-13 Thread Diana & Graham Stevens
I remember when you had all the trouble with the optical cable. I am going to 
investigate connecting wireless headphones to the optical-digital audio out 
which should not cancel the audio via the speakers. I have Panasonic also so I 
shall visit JB HiFi and take advice. Thanks again for your help.

Best wishes from Diana 
Sent from my iPad

> On 13 Oct 2017, at 5:43 pm, Severin Crisp  wrote:
> 
> My system is effective if rather complex with two tv recorders and the hifi 
> music as well.  They are all in a convenient cupboard while the TV is quite 
> separate on a table fairly close to us.  The cabling is interesting and of 
> course I have six handpieces, all of which are used!.   The sound from the 
> recorders (and Apple TV) go through a magic box which is needed - the sound 
> from our Panasonic recorders will not play via the Bose optical fibre 
> channel, a Panasonic quirk fixed by the magic box.   The AV sound is fine 
> though probably of lower quality and I was seeking the best.   The no go of 
> the optical fibre channel was hard nut to crack - flashing light was coming 
> out the end of the pipe but the Bose would not accept it though perfectly 
> happy on AV sound pair.  
> In a couple of weeks I have the joys of the NBN, though my current link is 
> fine and Netflix is faultless.   

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Re: Apple TV and Bluetooth Speakers

2017-10-13 Thread Severin Crisp
My system is effective if rather complex with two tv recorders and the hifi 
music as well.  They are all in a convenient cupboard while the TV is quite 
separate on a table fairly close to us.  The cabling is interesting and of 
course I have six handpieces, all of which are used!.   The sound from the 
recorders (and Apple TV) go through a magic box which is needed - the sound 
from our Panasonic recorders will not play via the Bose optical fibre channel, 
a Panasonic quirk fixed by the magic box.   The AV sound is fine though 
probably of lower quality and I was seeking the best.   The no go of the 
optical fibre channel was hard nut to crack - flashing light was coming out the 
end of the pipe but the Bose would not accept it though perfectly happy on AV 
sound pair.  
In a couple of weeks I have the joys of the NBN, though my current link is fine 
and Netflix is faultless.   
Best wishes
Severin


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
Mob 0484 624 741   mail  to: sevcr...@westnet.com.au 












> On 13 Oct 2017, at 17:24, Diana & Graham Stevens  wrote:
> 
> Thanks for this info Severin. 
> 
> It sounds what we need, we are both a bit deaf. I shall investigate further 
> though explaining our 'just grew like Topsy / Heath Robinson' entertainment 
> system may be a challenge!
> 
> Best wishes from Diana 
> Sent from my iPad
> 
> On 13 Oct 2017, at 4:32 pm, Severin Crisp  > wrote:
> 
>> We have a similar problem; we are both suffering from a degree of hearing 
>> loss, they tell us it is something to do with advancing years!  
>> Accordingly purchase a Bose Solo system, not cheap, but it made a remarkable 
>> difference.  We now both get the dialog from mumbling Americans on TV shows 
>> and films and even Geordies are more or less intelligible!   
>> It was a real boon for us, though our sons when they visit complain of the 
>> the high sound level!  
>> Though this is not a direct solution to your stated split system need it 
>> worked for us!  
>> Best wishes
>> Severin
>> 
>>> On 13 Oct 2017, at 12:54 pm, Diana & Graham Stevens >> > wrote:
>>> 
>>> Hi everyone
>>> 
>>> I am getting deaf so I often can't hear the TV, I would like Bluetooth 
>>> earphones but then my husband can't hear. I wondered if it is possible to 
>>> pair the Apple TV with one of the new Bose mini speakers. High quality 
>>> sound which we could have nearby.
>>> 
>>> If this worked maybe we could get a Bluetooth transmitter to plug into the 
>>> sound jack on the TV which does not have Bluetooth. 
>>> 
>>> The Bose specifications say you can pair two speakers for stereo 'party' 
>>> mode. Presumably this is achieved by using their App on a separate device 
>>> and streaming to the TV so it would not work directly with the Apple TV?
>>> 
>>> If anyone has experience with this or a solution to using headphones and 
>>> still having sound for the rest of the family please let me know. Maybe 
>>> off-list if this is too off-topic.
>>> 
>>> Best wishes from Diana 
>>> 
>>> Sent from my iPad
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
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Re: Apple TV and Bluetooth Speakers

2017-10-13 Thread Diana & Graham Stevens
Thanks for this info Severin. 

It sounds what we need, we are both a bit deaf. I shall investigate further 
though explaining our 'just grew like Topsy / Heath Robinson' entertainment 
system may be a challenge!

Best wishes from Diana 
Sent from my iPad

> On 13 Oct 2017, at 4:32 pm, Severin Crisp  wrote:
> 
> We have a similar problem; we are both suffering from a degree of hearing 
> loss, they tell us it is something to do with advancing years!  
> Accordingly purchase a Bose Solo system, not cheap, but it made a remarkable 
> difference.  We now both get the dialog from mumbling Americans on TV shows 
> and films and even Geordies are more or less intelligible!   
> It was a real boon for us, though our sons when they visit complain of the 
> the high sound level!  
> Though this is not a direct solution to your stated split system need it 
> worked for us!  
> Best wishes
> Severin
> 
>> On 13 Oct 2017, at 12:54 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi everyone
>> 
>> I am getting deaf so I often can't hear the TV, I would like Bluetooth 
>> earphones but then my husband can't hear. I wondered if it is possible to 
>> pair the Apple TV with one of the new Bose mini speakers. High quality sound 
>> which we could have nearby.
>> 
>> If this worked maybe we could get a Bluetooth transmitter to plug into the 
>> sound jack on the TV which does not have Bluetooth. 
>> 
>> The Bose specifications say you can pair two speakers for stereo 'party' 
>> mode. Presumably this is achieved by using their App on a separate device 
>> and streaming to the TV so it would not work directly with the Apple TV?
>> 
>> If anyone has experience with this or a solution to using headphones and 
>> still having sound for the rest of the family please let me know. Maybe 
>> off-list if this is too off-topic.
>> 
>> Best wishes from Diana 
>> 
>> Sent from my iPad
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
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Re: Apple TV and Bluetooth Speakers

2017-10-13 Thread Severin Crisp
We have a similar problem; we are both suffering from a degree of hearing loss, 
they tell us it is something to do with advancing years!  
Accordingly purchase a Bose Solo system, not cheap, but it made a remarkable 
difference.  We now both get the dialog from mumbling Americans on TV shows and 
films and even Geordies are more or less intelligible!   
It was a real boon for us, though our sons when they visit complain of the the 
high sound level!  
Though this is not a direct solution to your stated split system need it worked 
for us!  
Best wishes
Severin

> On 13 Oct 2017, at 12:54 pm, Diana & Graham Stevens  
> wrote:
> 
> Hi everyone
> 
> I am getting deaf so I often can't hear the TV, I would like Bluetooth 
> earphones but then my husband can't hear. I wondered if it is possible to 
> pair the Apple TV with one of the new Bose mini speakers. High quality sound 
> which we could have nearby.
> 
> If this worked maybe we could get a Bluetooth transmitter to plug into the 
> sound jack on the TV which does not have Bluetooth. 
> 
> The Bose specifications say you can pair two speakers for stereo 'party' 
> mode. Presumably this is achieved by using their App on a separate device and 
> streaming to the TV so it would not work directly with the Apple TV?
> 
> If anyone has experience with this or a solution to using headphones and 
> still having sound for the rest of the family please let me know. Maybe 
> off-list if this is too off-topic.
> 
> Best wishes from Diana 
> 
> Sent from my iPad
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Apple TV wifi connection

2017-04-27 Thread Ronda Brown
Hi Marcus,

Go to this link: 
https://support.apple.com/en-us/HT204915?cid=tw_sc_pub_all_twofactorauthentication
Two-factor authentication for Apple ID

 

Scroll all the way to the bottom of the page to find the "What if I use 
two-factor authentication on a device running older software?" section to find 
the solution:

 

"If you use two-factor authentication with devices running older OS versions, 
you might be asked to add your six-digit verification code to the end of your 
password when signing in. Get your verification code from a trusted device 
running iOS 9 or OS X El Capitan, or have it sent to your trusted phone number. 
Then type your password followed by the six-digit verification code directly 
into the password field."

 

Cheers,
Ronni

Sent from Ronni's iPad4

> On 27 Apr 2017, at 4:16 pm, Marcus F Harris  wrote:
> 
> Hi, I just read this thread because I can’t get my older Apple TV to “connect 
> to the server”.
> When I start it up and try to access content, it recognises my Apple ID but 
> refuses the valid ppassword.
> However I get a text from Apple stating that “a device needs a second level 
> passcode with 6 numbers
> I tried re-entering the password adding on the 6 numbers. No advance.
> I went back to the iMac nd it didn’t recognise the ATV, neither did my iPhone 
> 5s.
> There never was aproblem like this.
> Anyway, I’m wondering whether I should persevere OR chuck it out and buy a 
> new ATV4?
> What do you recommend?
> cheers
> Marcus
>> On 6 Nov 2016, at 5:26 pm, Severin Crisp  wrote:
>> 
>> A really tempting thought Ronni!
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au
>> 
>> 
>> 
>> 
>> 
>>> On 6 Nov. 2016, at 13:18, Ronda Brown  wrote:
>>> 
>>> Hey Severin,
>>> Apple TV 4 is cheaper now, I just checked when I purchased Apple TV 4 - 
>>> 64GB it cost me $384...
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
 On 6 Nov. 2016, at 1:03 pm, Ronda Brown  wrote:
 
 Hi Severin,
 
 tvOS 10 is only available on the fourth-gen (and later in the future) 
 Apple TV. Third-gen and earlier Apple TVs run a different operating system 
 that no longer receives updates.
 
 Ah come on Severin, lash out and purchase a new AppleTV 4 you will not be 
 disappointed. ;-)  Only A$299 for 64GB (which I have) or A$239 for 32GB
 
 http://www.apple.com/au/tv/?afid=p238%7CstQf6hO6i-dt_mtid_18707vxu38484_pcrid_147391849146_&cid=aos-au-kwgo-btb-slid-
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
> On 5 Nov. 2016, at 3:31 pm, Severin Crisp  wrote:
> 
> Yes I have 10.12.1 installed.  I have an older Apple TV (gen2 or 3) and 
> had my suspicions that that may be the problem.   
> Severin
> On this lovely sunny Albany day
> 
>> On 4 Nov. 2016, at 10:50 pm, Ronda Brown  wrote:
>> 
>> Hi Severin,
>> 
>> Have you installed the latest tvOS 10.0.1 update?
>> Check for software updates. On Apple TV (4th generation), go to Settings 
>> > System > Software Updates. If there's an update, install it. 
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 3 Nov. 2016, at 8:39 pm, Severin Crisp  
>>> wrote:
>>> 
>>> I have used my Apple TV for some years with nary a glitch.  Recently 
>>> the Apple TV,, for no reason regularly, every few days shows 
>>> disconnection from wifi and reconnects happily immediately for several 
>>> days. The wifi is shut down from midnight to 8.30am daily but earlier 
>>> the connection was retained through this routine.   
>>> This may have started since Sierra but I can not be sure
>>> Severin Crisp
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>mail to: sevcr...@westnet.com.au
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Re: Apple TV wifi connection

2017-04-27 Thread Marcus F Harris
Hi, I just read this thread because I can’t get my older Apple TV to “connect 
to the server”.
When I start it up and try to access content, it recognises my Apple ID but 
refuses the valid ppassword.
However I get a text from Apple stating that “a device needs a second level 
passcode with 6 numbers
I tried re-entering the password adding on the 6 numbers. No advance.
I went back to the iMac nd it didn’t recognise the ATV, neither did my iPhone 
5s.
There never was aproblem like this.
Anyway, I’m wondering whether I should persevere OR chuck it out and buy a new 
ATV4?
What do you recommend?
cheers
Marcus
> On 6 Nov 2016, at 5:26 pm, Severin Crisp  wrote:
> 
> A really tempting thought Ronni!
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> 
> 
> 
> 
> 
> 
>> On 6 Nov. 2016, at 13:18, Ronda Brown mailto:ro...@mac.com>> 
>> wrote:
>> 
>> Hey Severin,
>> Apple TV 4 is cheaper now, I just checked when I purchased Apple TV 4 - 64GB 
>> it cost me $384...
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 6 Nov. 2016, at 1:03 pm, Ronda Brown > > wrote:
>> 
>>> Hi Severin,
>>> 
>>> tvOS 10 is only available on the fourth-gen (and later in the future) Apple 
>>> TV. Third-gen and earlier Apple TVs run a different operating system that 
>>> no longer receives updates.
>>> 
>>> Ah come on Severin, lash out and purchase a new AppleTV 4 you will not be 
>>> disappointed. ;-)  Only A$299 for 64GB (which I have) or A$239 for 32GB
>>> 
>>> http://www.apple.com/au/tv/?afid=p238%7CstQf6hO6i-dt_mtid_18707vxu38484_pcrid_147391849146_&cid=aos-au-kwgo-btb-slid-
>>>  
>>> 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 5 Nov. 2016, at 3:31 pm, Severin Crisp >> > wrote:
>>> 
 Yes I have 10.12.1 installed.  I have an older Apple TV (gen2 or 3) and 
 had my suspicions that that may be the problem.   
 Severin
 On this lovely sunny Albany day
 
> On 4 Nov. 2016, at 10:50 pm, Ronda Brown  > wrote:
> 
> Hi Severin,
> 
> Have you installed the latest tvOS 10.0.1 update?
> Check for software updates. On Apple TV (4th generation), go to Settings 
> > System > Software Updates. If there's an update, install it. 
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
> On 3 Nov. 2016, at 8:39 pm, Severin Crisp  > wrote:
> 
>> I have used my Apple TV for some years with nary a glitch.  Recently the 
>> Apple TV,, for no reason regularly, every few days shows disconnection 
>> from wifi and reconnects happily immediately for several days. The wifi 
>> is shut down from midnight to 8.30am daily but earlier the connection 
>> was retained through this routine.   
>> This may have started since Sierra but I can not be sure
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
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> 

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Re: Apple TV wifi connection

2016-11-06 Thread Severin Crisp
A really tempting thought Ronni!


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au 






> On 6 Nov. 2016, at 13:18, Ronda Brown  wrote:
> 
> Hey Severin,
> Apple TV 4 is cheaper now, I just checked when I purchased Apple TV 4 - 64GB 
> it cost me $384...
> 
> Sent from Ronni's iPad4
> 
> 
> On 6 Nov. 2016, at 1:03 pm, Ronda Brown  > wrote:
> 
>> Hi Severin,
>> 
>> tvOS 10 is only available on the fourth-gen (and later in the future) Apple 
>> TV. Third-gen and earlier Apple TVs run a different operating system that no 
>> longer receives updates.
>> 
>> Ah come on Severin, lash out and purchase a new AppleTV 4 you will not be 
>> disappointed. ;-)  Only A$299 for 64GB (which I have) or A$239 for 32GB
>> 
>> http://www.apple.com/au/tv/?afid=p238%7CstQf6hO6i-dt_mtid_18707vxu38484_pcrid_147391849146_&cid=aos-au-kwgo-btb-slid-
>>  
>> 
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 5 Nov. 2016, at 3:31 pm, Severin Crisp > > wrote:
>> 
>>> Yes I have 10.12.1 installed.  I have an older Apple TV (gen2 or 3) and had 
>>> my suspicions that that may be the problem.   
>>> Severin
>>> On this lovely sunny Albany day
>>> 
 On 4 Nov. 2016, at 10:50 pm, Ronda Brown >>> > wrote:
 
 Hi Severin,
 
 Have you installed the latest tvOS 10.0.1 update?
 Check for software updates. On Apple TV (4th generation), go to Settings > 
 System > Software Updates. If there's an update, install it. 
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 3 Nov. 2016, at 8:39 pm, Severin Crisp >>> > wrote:
 
> I have used my Apple TV for some years with nary a glitch.  Recently the 
> Apple TV,, for no reason regularly, every few days shows disconnection 
> from wifi and reconnects happily immediately for several days. The wifi 
> is shut down from midnight to 8.30am daily but earlier the connection was 
> retained through this routine.   
> This may have started since Sierra but I can not be sure
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: Apple TV wifi connection

2016-11-05 Thread Ronda Brown
Hey Severin,
Apple TV 4 is cheaper now, I just checked when I purchased Apple TV 4 - 64GB it 
cost me $384...

Sent from Ronni's iPad4


> On 6 Nov. 2016, at 1:03 pm, Ronda Brown  wrote:
> 
> Hi Severin,
> 
> tvOS 10 is only available on the fourth-gen (and later in the future) Apple 
> TV. Third-gen and earlier Apple TVs run a different operating system that no 
> longer receives updates.
> 
> Ah come on Severin, lash out and purchase a new AppleTV 4 you will not be 
> disappointed. ;-)  Only A$299 for 64GB (which I have) or A$239 for 32GB
> 
> http://www.apple.com/au/tv/?afid=p238%7CstQf6hO6i-dt_mtid_18707vxu38484_pcrid_147391849146_&cid=aos-au-kwgo-btb-slid-
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 5 Nov. 2016, at 3:31 pm, Severin Crisp  wrote:
>> 
>> Yes I have 10.12.1 installed.  I have an older Apple TV (gen2 or 3) and had 
>> my suspicions that that may be the problem.   
>> Severin
>> On this lovely sunny Albany day
>> 
>>> On 4 Nov. 2016, at 10:50 pm, Ronda Brown  wrote:
>>> 
>>> Hi Severin,
>>> 
>>> Have you installed the latest tvOS 10.0.1 update?
>>> Check for software updates. On Apple TV (4th generation), go to Settings > 
>>> System > Software Updates. If there's an update, install it. 
>>> 
>>> Cheers,
>>> Ronni
>>> Sent from Ronni's iPad4
>>> 
>>> 
 On 3 Nov. 2016, at 8:39 pm, Severin Crisp  wrote:
 
 I have used my Apple TV for some years with nary a glitch.  Recently the 
 Apple TV,, for no reason regularly, every few days shows disconnection 
 from wifi and reconnects happily immediately for several days. The wifi is 
 shut down from midnight to 8.30am daily but earlier the connection was 
 retained through this routine.   
 This may have started since Sierra but I can not be sure
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
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Re: Apple TV wifi connection

2016-11-05 Thread Ronda Brown
Hi Severin,

tvOS 10 is only available on the fourth-gen (and later in the future) Apple TV. 
Third-gen and earlier Apple TVs run a different operating system that no longer 
receives updates.

Ah come on Severin, lash out and purchase a new AppleTV 4 you will not be 
disappointed. ;-)  Only A$299 for 64GB (which I have) or A$239 for 32GB

http://www.apple.com/au/tv/?afid=p238%7CstQf6hO6i-dt_mtid_18707vxu38484_pcrid_147391849146_&cid=aos-au-kwgo-btb-slid-

Cheers,
Ronni

Sent from Ronni's iPad4


> On 5 Nov. 2016, at 3:31 pm, Severin Crisp  wrote:
> 
> Yes I have 10.12.1 installed.  I have an older Apple TV (gen2 or 3) and had 
> my suspicions that that may be the problem.   
> Severin
> On this lovely sunny Albany day
> 
>> On 4 Nov. 2016, at 10:50 pm, Ronda Brown  wrote:
>> 
>> Hi Severin,
>> 
>> Have you installed the latest tvOS 10.0.1 update?
>> Check for software updates. On Apple TV (4th generation), go to Settings > 
>> System > Software Updates. If there's an update, install it. 
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 3 Nov. 2016, at 8:39 pm, Severin Crisp  wrote:
>>> 
>>> I have used my Apple TV for some years with nary a glitch.  Recently the 
>>> Apple TV,, for no reason regularly, every few days shows disconnection from 
>>> wifi and reconnects happily immediately for several days. The wifi is shut 
>>> down from midnight to 8.30am daily but earlier the connection was retained 
>>> through this routine.   
>>> This may have started since Sierra but I can not be sure
>>> Severin Crisp
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>mail to: sevcr...@westnet.com.au
>>> 
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Re: Apple TV wifi connection

2016-11-05 Thread Severin Crisp
Yes I have 10.12.1 installed.  I have an older Apple TV (gen2 or 3) and had my 
suspicions that that may be the problem.   
Severin
On this lovely sunny Albany day

> On 4 Nov. 2016, at 10:50 pm, Ronda Brown  wrote:
> 
> Hi Severin,
> 
> Have you installed the latest tvOS 10.0.1 update?
> Check for software updates. On Apple TV (4th generation), go to Settings > 
> System > Software Updates. If there's an update, install it. 
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
> On 3 Nov. 2016, at 8:39 pm, Severin Crisp  > wrote:
> 
>> I have used my Apple TV for some years with nary a glitch.  Recently the 
>> Apple TV,, for no reason regularly, every few days shows disconnection from 
>> wifi and reconnects happily immediately for several days. The wifi is shut 
>> down from midnight to 8.30am daily but earlier the connection was retained 
>> through this routine.   
>> This may have started since Sierra but I can not be sure
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Apple TV wifi connection

2016-11-04 Thread Ronda Brown
Hi Severin,

Have you installed the latest tvOS 10.0.1 update?
Check for software updates. On Apple TV (4th generation), go to Settings > 
System > Software Updates. If there's an update, install it. 

Cheers,
Ronni
Sent from Ronni's iPad4


> On 3 Nov. 2016, at 8:39 pm, Severin Crisp  wrote:
> 
> I have used my Apple TV for some years with nary a glitch.  Recently the 
> Apple TV,, for no reason regularly, every few days shows disconnection from 
> wifi and reconnects happily immediately for several days. The wifi is shut 
> down from midnight to 8.30am daily but earlier the connection was retained 
> through this routine.   
> This may have started since Sierra but I can not be sure
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
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Re: Apple TV 4 blinks

2016-09-19 Thread FW
Hi Ronni,

I tried the restart procedure with the remote. The LED started to flash even 
faster but the Apple TV would not start.
Finally got a USB-A > USB-C cable from DV Computers in Myaree. Tried to restore 
via iTunes. There was no evidence that
the restore had started. After a few minutes I got the “The Apple TV could not 
be restored. An unknown error occurred (12)”
alert on the screen. Went to the Garden City Apple store, they restored it. 
Works again, had to load some apps.

Thanks Ronni

Cheers
Walter
> On 18 Sep 2016, at 16:25 , Ronni Brown  wrote:
> 
> Hi Walter,
> 
> Did you try just restarting your ATV 4?
> Holding down the Menu and Home buttons (on either the Siri Remote). 
> Release the buttons when the LED light on the Apple TV begins blinking.
>  
> If that doesn’t work, try disconnecting and then reconnecting the Apple TV’s 
> power connection. 
> 
> If the above doesn’t work you will need to Restore in iTunes:
> 
> Restore in iTunes: This is the most difficult method, since you need to 
> obtain a USB-C cable, but it can often save the day when all other hope is 
> lost:
>  if inline link above didn’t work 
> in mail.
> 
> Which type of USB-C cable you’ll need depends on your computer— the 2015 
> MacBook has only a single USB-C port, so you’d need a USB-C to USB-C cable. 
> 
> Most other Macs don’t have any USB-C ports at all, just USB-A ports, so for 
> those Macs you’d need a USB-C to USB-A cable.
> -
> I would suggest the “Belkin USB-A to USB-C charge Cable (male - male)" sold 
> on the online Apple Store if you are on Mac with USB-A port should work.
> Note: But as I have not tested this cable I would check first with Apple 
> Support if this cable will Restore a Apple TV 4th generation.
> 
> 
> 
> Or at Belkin AU support
> 
> 
> The Apple "USB-C to USB-C (male-male)" cable works if you have a MacBook Air 
> with USB-C port.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> El Capitan OS X 10.11.6
> 
>> On 18 Sep 2016, at 12:29 PM, FW  wrote:
>> 
>> Hi,
>> 
>> my Apple TV blinks, it won’t start anymore.
>> 
>> I am trying to restore it with my 7 year old iMac as suggested on the Apple 
>> support page.
>> Unfortunately Apple Garden City and JB HiFI don’t sell a USBC cable to USB2.
>> Does that mean I have to book it in with the genius guys ? Or is such a 
>> cable available ?
>> 
>> Thanks
>> 
>> Walter 
> 
> 
> 
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Re: Apple TV 4 blinks

2016-09-18 Thread Ronni Brown
Hi Walter,

Did you try just restarting your ATV 4?
Holding down the Menu and Home buttons (on either the Siri Remote). 
Release the buttons when the LED light on the Apple TV begins blinking.
 
If that doesn’t work, try disconnecting and then reconnecting the Apple TV’s 
power connection. 

If the above doesn’t work you will need to Restore in iTunes:

Restore  in iTunes: This is the most 
difficult method, since you need to obtain a USB-C cable, but it can often save 
the day when all other hope is lost:
> if inline link above didn’t work in 
mail.

Which type of USB-C cable you’ll need depends on your computer— the 2015 
MacBook has only a single USB-C port, so you’d need a USB-C to USB-C cable. 

Most other Macs don’t have any USB-C ports at all, just USB-A ports, so for 
those Macs you’d need a USB-C to USB-A cable.
-
I would suggest the “Belkin USB-A to USB-C charge Cable (male - male)" sold on 
the online Apple Store if you are on Mac with USB-A port should work.
Note: But as I have not tested this cable I would check first with Apple 
Support if this cable will Restore a Apple TV 4th generation.

>

Or at Belkin AU support
>

The Apple "USB-C to USB-C (male-male)" cable works if you have a MacBook Air 
with USB-C port.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.6

> On 18 Sep 2016, at 12:29 PM, FW  wrote:
> 
> Hi,
> 
> my Apple TV blinks, it won’t start anymore.
> 
> I am trying to restore it with my 7 year old iMac as suggested on the Apple 
> support page.
> Unfortunately Apple Garden City and JB HiFI don’t sell a USBC cable to USB2.
> Does that mean I have to book it in with the genius guys ? Or is such a cable 
> available ?
> 
> Thanks
> 
> Walter 



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Re: Apple TV

2016-07-19 Thread Ronni Brown
Hello Peter,

I’ve had (& still have) both the Apple TV 3 and new Apple TV 4. I loved Apple 
TV 3rd generation - but with the new Apple TV 4 I’m really ‘blown away’ with 
the added features and enhancements. ATV 4 is expensive but I’ve found its well 
worth the cost.
I’ve kept my Apple TV 3 (as a spare)in case a family member or friend requires 
it at some time ;-)

Apple TV (3rd Generation) last model sold before ATV4 - Model No. A1469 (Rev A) 
- A$109.00 

AppleTV (4th Generation) 64GB 2015 - Model number: A1625
Siri Remote or Apple TV Remote*   A$349.00 
Product No. S2597FE/A  - APP For Apple TV  A$   35.00
Total   
   A$384.00 (Incl.GST)


Compare Apple TV models

>

Hands-on with the latest 4th-generation Apple TV
>

I agree with this assessment: “The new Apple TV (4th Generation) is an 
improvement in virtually every area. Just on a raw specs level, the device has 
an A8 processor, and 32GB (A$269) or 64GB (A$349) gigabytes of storage.

The set-top's revised interface, dubbed tvOS, is similar to its predecessor on 
the surface, but has two major improvements. The first of these is Siri 
support, which makes it easier to jump straight to a video, or discover options 
with vague criteria like "show me movies by Stanley Kubrick" or "find me some 
funny TV shows." Siri can also be used to control playback, and check things 
like weather and sports scores.

The second improvement is an App Store with full-fledged apps similar to those 
for iOS, including games. Perhaps more importantly, the platform allows a wider 
and more impressive range of streaming options, including previously 
unsupported interfaces like Plex. 

Siri, App Store, Third-Party Controllers, Apple Music.

Guiding everything is a controller dubbed the Siri Remote, which also has 
motion sensors — primarily for games — and replaces four-way direction buttons 
with a touchpad. 

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.5


> On 19 Jul 2016, at 8:57 AM, Peter Faulks  wrote:
> 
> I want to buy an Apple TV for my son's birthday any suggestions as to best 
> version, price etc. I am looking at 32gb but am willing to take advice on any 
> suggestions?
> 
> 
> Peter Faulks
> -- 
> Peter & Irene Faulks
> Unit 1, 9 Newsam Close
> PARKWOOD  Western Australia  6147
> 
> Phone:+618 9457 0747 (h)
> Fax:  +618 9457 0444
> Peter Mobile: 0416 187 937
> Irene Mobile: 0439 933 404
> 
> Email:peterfau...@westnet.com.au
> Web Page:  http://www.peterfaulks.net/
> 

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Re: Apple TV

2015-11-19 Thread Peter Curtis
Hi all
Thank you for your responses!
I did notice there were queries in regard to Apple TV but didn’t realise it had 
to do with SBS On Demand.
Kind regard
Peter

> On 20 Nov 2015, at 11:25 AM, Ronda Brown  wrote:
> 
> Hi folks,
> 
> I forgot to add that SBS has confirmed that it will bring 'SBS On Demand' to 
> Apple TV by Christmas. 
> "Our team has been working on the App since launch and we hope to release it 
> before Christmas", a spokesman said. 
> Plus7 also has intentions of launching on Apple TV. So all that's a start in 
> the catch-up TV stakes.
> 
> One great development for me was that PLEX is now available on Apple TV. I 
> have all my Home Media content - Movies, TV shows, music, photos and videos 
> stored on a Network Drive which is available on my Apple TV through the PLEX 
> portal... Yay!
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
> On 20 Nov 2015, at 11:06 AM, Ronda Brown  wrote:
> 
>> Hi Peter,
>> 
>> 'SBS On Demand' app is not available for Apple TV... Yet!
>> 
>> But you can watch 'SBS on Demand' & 'ABC iView' using an iOS device such as 
>> iPad or iPhone connected via AirPlay to the Apple TV.
>> Download the apps from the iTunes Store.
>> 
>> This has been explained & discussed quite often & just recently on WAMUG 
>> mailing list.
>> After downloading the Apps 
>> The process is:-
>> 1. Turn on Apple TV and set to display onscreen
>> 2. On iPad swipe up from the bottom and set AirPlay to link with Apple TV
>> 3. Select appropriate app, navigate to required program and start playing.  
>> After a brief pause play commences on iPad and on Apple TV screen.  
>> 4. Once play has started the iPad can be closed. 
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 20 Nov 2015, at 10:33 AM, Peter Curtis  wrote:
>> 
>>> Hi all
>>> I’ve just got an Apple TV but seem unable to get SBS On Demand. 
>>> Can anyone assist
>>> Kind regards
>>> Peter
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Re: Apple TV

2015-11-19 Thread Ronda Brown
Hi folks,

I forgot to add that SBS has confirmed that it will bring 'SBS On Demand' to 
Apple TV by Christmas. 
"Our team has been working on the App since launch and we hope to release it 
before Christmas", a spokesman said. 
Plus7 also has intentions of launching on Apple TV. So all that's a start in 
the catch-up TV stakes.

One great development for me was that PLEX is now available on Apple TV. I have 
all my Home Media content - Movies, TV shows, music, photos and videos stored 
on a Network Drive which is available on my Apple TV through the PLEX portal... 
Yay!

Cheers,
Ronni
Sent from Ronni's iPad4


> On 20 Nov 2015, at 11:06 AM, Ronda Brown  wrote:
> 
> Hi Peter,
> 
> 'SBS On Demand' app is not available for Apple TV... Yet!
> 
> But you can watch 'SBS on Demand' & 'ABC iView' using an iOS device such as 
> iPad or iPhone connected via AirPlay to the Apple TV.
> Download the apps from the iTunes Store.
> 
> This has been explained & discussed quite often & just recently on WAMUG 
> mailing list.
> After downloading the Apps 
> The process is:-
> 1. Turn on Apple TV and set to display onscreen
> 2. On iPad swipe up from the bottom and set AirPlay to link with Apple TV
> 3. Select appropriate app, navigate to required program and start playing.  
> After a brief pause play commences on iPad and on Apple TV screen.  
> 4. Once play has started the iPad can be closed. 
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 20 Nov 2015, at 10:33 AM, Peter Curtis  wrote:
>> 
>> Hi all
>> I’ve just got an Apple TV but seem unable to get SBS On Demand. 
>> Can anyone assist
>> Kind regards
>> Peter
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Re: Apple TV

2015-11-19 Thread Severin Crisp
Also Peter, depending on your home geography you can stream Safari through to 
Apple TV as Ronni pointed out to me about a week ago.  Select Apple TV in the 
Displays icon and play SBS On Demand from Safari.  It means a trip up and 
downstairs for me but you may be better geographied!  
Severin


> On 20 Nov 2015, at 11:06 am, Ronda Brown  wrote:
> 
> Hi Peter,
> 
> 'SBS On Demand' app is not available for Apple TV... Yet!
> 
> But you can watch 'SBS on Demand' & 'ABC iView' using an iOS device such as 
> iPad or iPhone connected via AirPlay to the Apple TV.
> Download the apps from the iTunes Store.
> 
> This has been explained & discussed quite often & just recently on WAMUG 
> mailing list.
> After downloading the Apps 
> The process is:-
> 1. Turn on Apple TV and set to display onscreen
> 2. On iPad swipe up from the bottom and set AirPlay to link with Apple TV
> 3. Select appropriate app, navigate to required program and start playing.  
> After a brief pause play commences on iPad and on Apple TV screen.  
> 4. Once play has started the iPad can be closed. 
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 20 Nov 2015, at 10:33 AM, Peter Curtis  > wrote:
> 
>> Hi all
>> I’ve just got an Apple TV but seem unable to get SBS On Demand. 
>> Can anyone assist
>> Kind regards
>> Peter
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Apple TV

2015-11-19 Thread Ronda Brown
Hi Peter,

'SBS On Demand' app is not available for Apple TV... Yet!

But you can watch 'SBS on Demand' & 'ABC iView' using an iOS device such as 
iPad or iPhone connected via AirPlay to the Apple TV.
Download the apps from the iTunes Store.

This has been explained & discussed quite often & just recently on WAMUG 
mailing list.
After downloading the Apps 
The process is:-
1. Turn on Apple TV and set to display onscreen
2. On iPad swipe up from the bottom and set AirPlay to link with Apple TV
3. Select appropriate app, navigate to required program and start playing.  
After a brief pause play commences on iPad and on Apple TV screen.  
4. Once play has started the iPad can be closed. 

Cheers,
Ronni

Sent from Ronni's iPad4


> On 20 Nov 2015, at 10:33 AM, Peter Curtis  wrote:
> 
> Hi all
> I’ve just got an Apple TV but seem unable to get SBS On Demand. 
> Can anyone assist
> Kind regards
> Peter
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Re: Apple TV has (2) appended to name

2015-11-16 Thread Alan Smith
Hi Ronni

Short answer.  Success - name is now “AppleTV”.

The Apple TV is connected to the Time Capsule via ethernet, not WiFi.   

I did not previously try to change the ATV name within the device itself.  
There was no “Apple TV (2)” listed.   It gives a list of names such as Apple 
TV, Bedroom, Kitchen, Living Room, Custom... etc.  (Device name changes can be 
made from either the General or AirPlay menu items in ATV2.)

I modified the name under Custom, but had to add a real character, not just a 
space.  This change became immediately visible in the AirPlay selections on 
iMac and iPad.  I reverted to the default Apple TV description - and this also 
became immediately visible as the AirPlay identifier.   Did not need to save 
the name changes or restart the ATV.

I guess I was expecting a high-tech fault with client ip address and Bonjour 
problems, so I didn’t link changing the device name with the issue in your 
first message.

Thanks very much for leading me to the solution.

Cheers,
Alan


> On 16 Nov 2015, at 7:16 PM, Ronda Brown  wrote:
> 
> Hi Allan,
> 
> Your AppleTV is connected to the 5GHz mode of your Time Capsule Dual-Band 
> Wi-Fi Network?
> 
> Did you try the last part of my previous message - rename the Apple TV?
> 
> I've just noticed you are using a Apple TV2
> 1. Go to Settings > under General > Apple TV Name - add a space at the end of 
> the name - then Save the new name.
> 2. Restart AppleTV
> Has the bracketed number gone?
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
>> On 16 Nov 2015, at 4:34 PM, Alan Smith  wrote:
>> 
>> Hi Ronni
>> 
>> No change, unfortunately.  Powered off modem/router, Time Capsule, iMac and 
>> Apple TV.  Also removed power and ethernet cables from the ATV.  Restarted 
>> and reconnected each device in turn.  Apple TV still shows as “Apple TV (2)” 
>> when AirPlay is selected from iPad or iMac.
>> 
>> I use the Time Capsule as my ethernet and WiFi Router, connected in bridge 
>> mode to the iiNet Bob Lite modem (which has wireless turned off).
>> 
>> Cheers,
>> Alan
>> 
>>> On 16 Nov 2015, at 3:24 PM, Ronni Brown  wrote:
>>> 
>>> Hi Alan,
>>> 
>>> What's happening is the router is dropping the connection to the Apple TV. 
>>> The Apple TV sees that the connection has dropped and tries to reconnect 
>>> but your router is still keeping the reservation from the first connection. 
>>> 
>>> So the Apple TV tries to connect as whatever IP it has and tries to assign 
>>> its Bonjour name. 
>>> Since the router is still showing that IP as active, Bonjour sees a device 
>>> called "Apple TV”.
>>> Since Bonjour devices have to be unique, it bumps up the name by adding an 
>>> increment, in this case "Apple TV (2)"
>>> 
>>> I would try shutting down and unplugging your AppleTV, while leaving it 
>>> unplugged, reboot your  Airport Router. 
>>> Wait for full connectivity to come back to your network and then plug your 
>>> AppleTV back in and boot it up.
>>> 
>>> Rebooting of your Airport Router and Apple TV should clear this. - the 
>>> airport routers cache information about bonjour names, which is also how, 
>>> for example, they are able to act as a sleep proxy to do wireless wake on 
>>> access for other apple products.
>>> 
>>> Apple TV can be renamed in Settings under AirPlay > Apple TV Name.
>>> 
>>> Cheers,
>>> Ronni
>>> 
 On 16 Nov 2015, at 12:20 PM, Alan Smith  wrote:
 
 The network ID for my Apple TV (as used for AirPlay etc) is displayed as 
 Apple TV (2) on my devices.How can I restore it to plain "Apple TV”?
 
 Regards, 
 Alan
 
 Alan Smith
 Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.11.1 
 El Capitan
 Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.6 
 Mavericks
 iPhone5;  iPad2;  ATV2
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Re: Apple TV has (2) appended to name

2015-11-16 Thread Ronda Brown
Hi Allan,

Your AppleTV is connected to the 5GHz mode of your Time Capsule Dual-Band Wi-Fi 
Network?

Did you try the last part of my previous message - rename the Apple TV?

I've just noticed you are using a Apple TV2
1. Go to Settings > under General > Apple TV Name - add a space at the end of 
the name - then Save the new name.
2. Restart AppleTV
Has the bracketed number gone?

Cheers,
Ronni
Sent from Ronni's iPad4


> On 16 Nov 2015, at 4:34 PM, Alan Smith  wrote:
> 
> Hi Ronni
> 
> No change, unfortunately.  Powered off modem/router, Time Capsule, iMac and 
> Apple TV.  Also removed power and ethernet cables from the ATV.  Restarted 
> and reconnected each device in turn.  Apple TV still shows as “Apple TV (2)” 
> when AirPlay is selected from iPad or iMac.
> 
> I use the Time Capsule as my ethernet and WiFi Router, connected in bridge 
> mode to the iiNet Bob Lite modem (which has wireless turned off).
> 
> Cheers,
> Alan
> 
>> On 16 Nov 2015, at 3:24 PM, Ronni Brown  wrote:
>> 
>> Hi Alan,
>> 
>> What's happening is the router is dropping the connection to the Apple TV. 
>> The Apple TV sees that the connection has dropped and tries to reconnect but 
>> your router is still keeping the reservation from the first connection. 
>> 
>> So the Apple TV tries to connect as whatever IP it has and tries to assign 
>> its Bonjour name. 
>> Since the router is still showing that IP as active, Bonjour sees a device 
>> called "Apple TV”.
>> Since Bonjour devices have to be unique, it bumps up the name by adding an 
>> increment, in this case "Apple TV (2)"
>> 
>> I would try shutting down and unplugging your AppleTV, while leaving it 
>> unplugged, reboot your  Airport Router. 
>> Wait for full connectivity to come back to your network and then plug your 
>> AppleTV back in and boot it up.
>> 
>> Rebooting of your Airport Router and Apple TV should clear this. - the 
>> airport routers cache information about bonjour names, which is also how, 
>> for example, they are able to act as a sleep proxy to do wireless wake on 
>> access for other apple products.
>> 
>> Apple TV can be renamed in Settings under AirPlay > Apple TV Name.
>> 
>> Cheers,
>> Ronni
>> 
>>> On 16 Nov 2015, at 12:20 PM, Alan Smith  wrote:
>>> 
>>> The network ID for my Apple TV (as used for AirPlay etc) is displayed as 
>>> Apple TV (2) on my devices.How can I restore it to plain "Apple TV”?
>>> 
>>> Regards, 
>>> Alan
>>> 
>>> Alan Smith
>>> Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.11.1 
>>> El Capitan
>>> Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.6 Mavericks
>>> iPhone5;  iPad2;  ATV2
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Re: Apple TV has (2) appended to name

2015-11-16 Thread Alan Smith
Hi Ronni

No change, unfortunately.  Powered off modem/router, Time Capsule, iMac and 
Apple TV.  Also removed power and ethernet cables from the ATV.  Restarted and 
reconnected each device in turn.  Apple TV still shows as “Apple TV (2)” when 
AirPlay is selected from iPad or iMac.

I use the Time Capsule as my ethernet and WiFi Router, connected in bridge mode 
to the iiNet Bob Lite modem (which has wireless turned off).

Cheers,
Alan

> On 16 Nov 2015, at 3:24 PM, Ronni Brown  wrote:
> 
> Hi Alan,
> 
> What's happening is the router is dropping the connection to the Apple TV. 
> The Apple TV sees that the connection has dropped and tries to reconnect but 
> your router is still keeping the reservation from the first connection. 
> 
> So the Apple TV tries to connect as whatever IP it has and tries to assign 
> its Bonjour name. 
> Since the router is still showing that IP as active, Bonjour sees a device 
> called "Apple TV”.
> Since Bonjour devices have to be unique, it bumps up the name by adding an 
> increment, in this case "Apple TV (2)"
> 
> I would try shutting down and unplugging your AppleTV, while leaving it 
> unplugged, reboot your  Airport Router. 
> Wait for full connectivity to come back to your network and then plug your 
> AppleTV back in and boot it up.
> 
> Rebooting of your Airport Router and Apple TV should clear this. - the 
> airport routers cache information about bonjour names, which is also how, for 
> example, they are able to act as a sleep proxy to do wireless wake on access 
> for other apple products.
> 
> Apple TV can be renamed in Settings under AirPlay > Apple TV Name.
> 
> Cheers,
> Ronni
> 
>> On 16 Nov 2015, at 12:20 PM, Alan Smith  wrote:
>> 
>> The network ID for my Apple TV (as used for AirPlay etc) is displayed as 
>> Apple TV (2) on my devices.How can I restore it to plain "Apple TV”?
>> 
>> Regards, 
>> Alan
>> 
>> Alan Smith
>> Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.11.1 El 
>> Capitan
>> Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.6 Mavericks
>> iPhone5;  iPad2;  ATV2
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Re: Apple TV has (2) appended to name

2015-11-15 Thread Ronni Brown
Hi Alan,

What's happening is the router is dropping the connection to the Apple TV. 
The Apple TV sees that the connection has dropped and tries to reconnect but 
your router is still keeping the reservation from the first connection. 

So the Apple TV tries to connect as whatever IP it has and tries to assign its 
Bonjour name. 
Since the router is still showing that IP as active, Bonjour sees a device 
called "Apple TV”.
Since Bonjour devices have to be unique, it bumps up the name by adding an 
increment, in this case "Apple TV (2)"

I would try shutting down and unplugging your AppleTV, while leaving it 
unplugged, reboot your  Airport Router. 
Wait for full connectivity to come back to your network and then plug your 
AppleTV back in and boot it up.

Rebooting of your Airport Router and Apple TV should clear this. - the airport 
routers cache information about bonjour names, which is also how, for example, 
they are able to act as a sleep proxy to do wireless wake on access for other 
apple products.

Apple TV can be renamed in Settings under AirPlay > Apple TV Name.

Cheers,
Ronni

> On 16 Nov 2015, at 12:20 PM, Alan Smith  wrote:
> 
> The network ID for my Apple TV (as used for AirPlay etc) is displayed as 
> Apple TV (2) on my devices.How can I restore it to plain "Apple TV”?
> 
> Regards, 
> Alan
> 
> Alan Smith
>  Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.11.1 El 
> Capitan
>  Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.6 Mavericks
>  iPhone5;  iPad2;  ATV2
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Re: Apple TV Remote

2015-11-08 Thread Ronni Brown

Hi Laura,

Comments in Situ

> On 9 Nov 2015, at 10:59 AM, Laura Webb  wrote:
> 
> Good morning all
> 
> Just a quick question about Apple TV Remote, that’s the old Apple TV, not the 
> new version. Does the Remote have a finite life? Mine seems to have died 
> after several years of use. Of course I have replaced the battery from time 
> to time but now it no longer works.

Are you sure it is ‘paired’ (hasn’t lost connection)
I guess you have checked out this troubleshooting - "When your Apple TV doesn't 
respond or responds only sometimes to your Apple Remote (aluminum or white), 
find out what to do.”
 
>

> Nor do I know if it is possible to access my AppleTV without the Remote.
> It seems a new Remote is required but thought it worth contacting the WAMUG 
> gurus first.

I used the iOS Remote App on my iPhone/iPad to control my Apple TV 3rd 
Generation
>

>

Unfortunately the iOS Remote App is NOT compatible my new Apple TV 4 (latest 
ATV) and Apple have mentioned they will not be releasing a Remote App for ATV4 
you must use the SIRI Remote.
SIRI Remote works beautifully UNTIL you have to type email addresses, passwords 
etc :(

>

> 
> I’m not having a good run just now. I got caught up in the Ice TV Skippa PVR 
> disaster. IceTV went into Voluntary Liquidation a mere few days after my 
> Skippa arrived.  That was after waiting four months for delivery. I have now 
> had my purchase price totally refunded by PayPal and in time will look for 
> something else as a replacement. I wonder if anyone else on this List has had 
> a similar experience with IceTV’s Skippa which, with Ad skipping, had the 
> potential to be something rather special.

Yep, I was one of the original first paid up frontline adopters. I eventually 
received a ‘Faulty’ SKIPPA - it wouldn’t boot up, or if it did it would FREEZE 
after 5 - 10 mins, so setup was almost impossible. Eventually I got my account 
setup, but SKIPPA would overheat even in Standby (which it doesn’t go into 
standby - the unit is always ON - the Hard Drive always spinning.
I even purchased a different $65 Power Pack (bit more powerful as a Tech. 
suggested)... but no it’s a Heat problem - the Heat Sink is not thick enough in 
these Units.


My SKIPPA was deemed to be ‘Dead On Arrival” by IceTV Ltd. and they were 
sending me a Replacement SKIPPA in the Post - BUT it never arrived and then of 
course the rest is History.
I also put in a Claim through PayPal and the Resolution was deemed in my Favour 
and money refunded.

> Regards
> Laura

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

OS X El Capitan 10.11.1

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Re: Apple TV Remote

2015-11-08 Thread petercrisp
HI Laura, a couple of things that might be worth trying. Did you
google "pairing Apple tv remote". See clip at the link below. That
will run you through the repairing process. Perhaps that will help.
Another suggestion as an interim measure is to download the app
"Remote" from the iTunes store and control your AppleTV directly from
your iOS device. I find that is pretty good especially for typing in
searches or Password etc as the single letter navigation via the hand
remote isn't that quick. You might find that the app enables you to
fully function without the remote handset.
https://www.youtube.com/watch?v=BfNMd0T8cqc

Good luck.
Regards
Pete.

- Original Message -
From: wamug@wamug.org.au
To:"WAMUG Mailing List" 
Cc:
Sent:Mon, 9 Nov 2015 10:59:46 +0800
Subject:Apple TV Remote

 Good morning all

 Just a quick question about Apple TV Remote, that’s the old Apple
TV, not the new version. Does the Remote have a finite life? Mine
seems to have died after several years of use. Of course I have
replaced the battery from time to time but now it no longer works. Nor
do I know if it is possible to access my AppleTV without the Remote.
It seems a new Remote is required but thought it worth contacting the
WAMUG gurus first.

 I’m not having a good run just now. I got caught up in the Ice TV
Skippa PVR disaster. IceTV went into Voluntary Liquidation a mere few
days after my Skippa arrived. That was after waiting four months for
delivery. I have now had my purchase price totally refunded by PayPal
and in time will look for something else as a replacement. I wonder if
anyone else on this List has had a similar experience with IceTV’s
Skippa which, with Ad skipping, had the potential to be something
rather special.

 Regards
 Laura
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Re: Apple TV Remote

2015-11-08 Thread Neil Houghton
Hi Laura,

If you have an iPhone, there is a remote app which will control the AppleTV:


Also some of the older iMacs used to come with remotes to control Frontrow
(which I think Apple removed from OSX around Lion time?) - these remotes
will also control an AppleTV.

No experience with Skippa, sorry.


HTH



Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com






on 9/11/15 10:59, Laura Webb at el...@iinet.net.au wrote:

> Good morning all

Just a quick question about Apple TV Remote, that¹s the old
> Apple TV, not the new version. Does the Remote have a finite life? Mine seems
> to have died after several years of use. Of course I have replaced the battery
> from time to time but now it no longer works. Nor do I know if it is possible
> to access my AppleTV without the Remote. It seems a new Remote is required but
> thought it worth contacting the WAMUG gurus first.

I¹m not having a good run
> just now. I got caught up in the Ice TV Skippa PVR disaster. IceTV went into
> Voluntary Liquidation a mere few days after my Skippa arrived.  That was after
> waiting four months for delivery. I have now had my purchase price totally
> refunded by PayPal and in time will look for something else as a replacement.
> I wonder if anyone else on this List has had a similar experience with IceTV¹s
> Skippa which, with Ad skipping, had the potential to be something rather
> special.

Regards
Laura
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Re: Apple TV

2014-12-27 Thread Alan Smith
Hi Laura

Another aspect of downloading movies is the default settings in both iTunes and 
Apple TV.  These defaults can be over-ridden at purchase so that if your 
default was “1080 HD” you can change this to “SD” for an individual purchase if 
you want.   

Apple TV 2  is designed for 720 HD and the only default settings are 720HD or 
SD.  Apple TV 3 is designed for 1080 HD, so I assume the default is set at 1080 
but can be changed to lower resolutions.   In iTunes the Preferences > Store 
setting has a scroll box to select 720 or 1080 HD.   These set the Store 
display to reflect the pre-set default resolution as the first choice.

Setting defaults is a convenience: as I said you can select any option 
available from the iTunes Store when purchasing.

Cheers
Alan


On 27 Dec 2014, at 6:37 pm, Laura Webb  wrote:

> Hi Stephen
> 
> I did not mean that iView is on Apple TV, only that I send an iView program 
> to Apple TV for viewing. I was meaning to indicate that there is no problem 
> with Apple TV per se. I’ll try your suggestion as well a that of Rod’s.
> 
> Thank you both for your suggestions. I have had Apple TV for several years 
> and have never changed the resolution so it’s odd that it used to work as 
> 1080 and now does not. 
> 
> Regards
> Laura
> 
>> On 27 Dec 2014, at 6:11 pm, Stephen Chape  wrote:
>> 
>> Hi Laura,
>> Yes … try downloading Standard definition instead of HD.
>> It’s lower priced and quicker to download & stream through Apple TV.
>> 
>> I was not aware that iView was now on Apple TV.
>> I must check that out on mine !
>> 
>> 
>> 
>>> On 27 Dec 2014, at 4:59 pm, Rod Blitvich  wrote:
>>> 
>>> Can you choose something lower than 1080?
>>> ie 720?
>>> It’s not a speed, it’s a “resolution”
>>> 1080 movies would take way longer to download.
>>> 
>>> 
>>> Rod Blitvich  - Amy & Sam’s Dad
>>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>> 0409 681 256  
>>> rb...@iinet.net.au 
>>> http://web.mac.com/blitto
>>> 
>>> I don't have a big ego, I'm way too cool for that.
>>> 
 On 27 Dec 2014, at 2:06 pm, Laura Webb  wrote:
 
 Season's greetings to all.
 
 I am wondering if someone might be able to explain an ongoing problem I 
 have when renting a movie on Apple TV.  The movie starts to download but 
 the spinning ball goes on and on, eventually displaying a message along 
 the lines of "will download in 17 hours"  or some equally ridiculous time. 
 The message also suggests altering to a higher download speed but in 
 Settings the 1080 speed is already shown.
 
 On many previous occasions I have reported the problem, and the movie cost 
 has been refunded, with no suggestion on how to fix the problem. I then 
 give up and wait several weeks before trying again. Despite how often I 
 try, the result is the same. I did discover that the region was showing as 
 United States. I altered this to Australia but it has made no difference. 
 I have also tried re starting but that also achieves nothing.
 
 I use Apple TV regularly, without any problems, to watch iView programs.
 
 Any advice would be appreciated.
 
 Regards
 Laura
 
 Sent from my iPad
 
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>>> 
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>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> Mac by choice
>> Windows because my employer knew no better
>> 
>> 
>> 
>> 
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Re: Apple TV

2014-12-27 Thread Laura Webb
Hi Stephen

I did not mean that iView is on Apple TV, only that I send an iView program to 
Apple TV for viewing. I was meaning to indicate that there is no problem with 
Apple TV per se. I’ll try your suggestion as well a that of Rod’s.

Thank you both for your suggestions. I have had Apple TV for several years and 
have never changed the resolution so it’s odd that it used to work as 1080 and 
now does not. 

Regards
Laura

> On 27 Dec 2014, at 6:11 pm, Stephen Chape  wrote:
> 
> Hi Laura,
> Yes … try downloading Standard definition instead of HD.
> It’s lower priced and quicker to download & stream through Apple TV.
> 
> I was not aware that iView was now on Apple TV.
> I must check that out on mine !
> 
> 
> 
>> On 27 Dec 2014, at 4:59 pm, Rod Blitvich  wrote:
>> 
>> Can you choose something lower than 1080?
>> ie 720?
>> It’s not a speed, it’s a “resolution”
>> 1080 movies would take way longer to download.
>> 
>> 
>> Rod Blitvich  - Amy & Sam’s Dad
>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>  0409 681 256  
>>  rb...@iinet.net.au 
>>  http://web.mac.com/blitto
>> 
>> I don't have a big ego, I'm way too cool for that.
>> 
>>> On 27 Dec 2014, at 2:06 pm, Laura Webb  wrote:
>>> 
>>> Season's greetings to all.
>>> 
>>> I am wondering if someone might be able to explain an ongoing problem I 
>>> have when renting a movie on Apple TV.  The movie starts to download but 
>>> the spinning ball goes on and on, eventually displaying a message along the 
>>> lines of "will download in 17 hours"  or some equally ridiculous time. The 
>>> message also suggests altering to a higher download speed but in Settings 
>>> the 1080 speed is already shown.
>>> 
>>> On many previous occasions I have reported the problem, and the movie cost 
>>> has been refunded, with no suggestion on how to fix the problem. I then 
>>> give up and wait several weeks before trying again. Despite how often I 
>>> try, the result is the same. I did discover that the region was showing as 
>>> United States. I altered this to Australia but it has made no difference. I 
>>> have also tried re starting but that also achieves nothing.
>>> 
>>> I use Apple TV regularly, without any problems, to watch iView programs.
>>> 
>>> Any advice would be appreciated.
>>> 
>>> Regards
>>> Laura
>>> 
>>> Sent from my iPad
>>> 
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>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> Mac by choice
> Windows because my employer knew no better
> 
> 
> 
> 
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Re: Apple TV

2014-12-27 Thread Stephen Chape
Hi Laura,
Yes … try downloading Standard definition instead of HD.
It’s lower priced and quicker to download & stream through Apple TV.

I was not aware that iView was now on Apple TV.
I must check that out on mine !



> On 27 Dec 2014, at 4:59 pm, Rod Blitvich  wrote:
> 
> Can you choose something lower than 1080?
> ie 720?
> It’s not a speed, it’s a “resolution”
> 1080 movies would take way longer to download.
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  0409 681 256  
>  rb...@iinet.net.au  
>  http://web.mac.com/blitto 
> 
> I don't have a big ego, I'm way too cool for that.
> 
>> On 27 Dec 2014, at 2:06 pm, Laura Webb > > wrote:
>> 
>> Season's greetings to all.
>> 
>> I am wondering if someone might be able to explain an ongoing problem I have 
>> when renting a movie on Apple TV.  The movie starts to download but the 
>> spinning ball goes on and on, eventually displaying a message along the 
>> lines of "will download in 17 hours"  or some equally ridiculous time. The 
>> message also suggests altering to a higher download speed but in Settings 
>> the 1080 speed is already shown.
>> 
>> On many previous occasions I have reported the problem, and the movie cost 
>> has been refunded, with no suggestion on how to fix the problem. I then give 
>> up and wait several weeks before trying again. Despite how often I try, the 
>> result is the same. I did discover that the region was showing as United 
>> States. I altered this to Australia but it has made no difference. I have 
>> also tried re starting but that also achieves nothing.
>> 
>> I use Apple TV regularly, without any problems, to watch iView programs.
>> 
>> Any advice would be appreciated.
>> 
>> Regards
>> Laura
>> 
>> Sent from my iPad
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
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Regards,
Stephen Chape

Mac by choice
Windows because my employer knew no better




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Re: Apple TV

2014-12-27 Thread Rod Blitvich
Can you choose something lower than 1080?
ie 720?
It’s not a speed, it’s a “resolution”
1080 movies would take way longer to download.


Rod Blitvich  - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au  
 http://web.mac.com/blitto 

I don't have a big ego, I'm way too cool for that.

> On 27 Dec 2014, at 2:06 pm, Laura Webb  wrote:
> 
> Season's greetings to all.
> 
> I am wondering if someone might be able to explain an ongoing problem I have 
> when renting a movie on Apple TV.  The movie starts to download but the 
> spinning ball goes on and on, eventually displaying a message along the lines 
> of "will download in 17 hours"  or some equally ridiculous time. The message 
> also suggests altering to a higher download speed but in Settings the 1080 
> speed is already shown.
> 
> On many previous occasions I have reported the problem, and the movie cost 
> has been refunded, with no suggestion on how to fix the problem. I then give 
> up and wait several weeks before trying again. Despite how often I try, the 
> result is the same. I did discover that the region was showing as United 
> States. I altered this to Australia but it has made no difference. I have 
> also tried re starting but that also achieves nothing.
> 
> I use Apple TV regularly, without any problems, to watch iView programs.
> 
> Any advice would be appreciated.
> 
> Regards
> Laura
> 
> Sent from my iPad
> 
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Re: Apple TV Screen

2014-09-24 Thread Severin Crisp
That is set to No
Severin

On 25 Sep 2014, at 12:01 pm, Ronda Brown  wrote:

> Hi Severin,
> 
> I don't have Apple TV so I'm not familiar with its settings.
> Have you have checked - Settings App > Screen Saver - that you don't have 
> 'Show During Music' selected?
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> On 24 Sep 2014, at 11:04 pm, Severin Crisp  wrote:
> 
>> When I use my Apple TV to play music from my iTunes Library the screen shows 
>> some label artwork and a progress bar.  That is fine but it flicks to its 
>> own mirror image every 30 secs which is infuriating.  Where is this 
>> set/controlled.  I have screen saver set to off and can find nothing else 
>> relevant.  
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au
>> 
> 
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Apple TV Screen

2014-09-24 Thread Ronda Brown
Hi Severin,

I don't have Apple TV so I'm not familiar with its settings.
Have you have checked - Settings App > Screen Saver - that you don't have 'Show 
During Music' selected?

Cheers,
Ronni

Sent from Ronni's iPad4

> On 24 Sep 2014, at 11:04 pm, Severin Crisp  wrote:
> 
> When I use my Apple TV to play music from my iTunes Library the screen shows 
> some label artwork and a progress bar.  That is fine but it flicks to its own 
> mirror image every 30 secs which is infuriating.  Where is this 
> set/controlled.  I have screen saver set to off and can find nothing else 
> relevant.  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 

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Re: Apple TV screen layout

2014-09-18 Thread Severin Crisp
Thanks Ronni, I knew there had to be way but did not think of the “joggle” bit!
Severin

On 17 Sep 2014, at 5:48 pm, Ronda Brown  wrote:

> Hi Severin,
> 
> Rearrange icons
> You can rearrange most of the icons on your Apple TV's main menu (Podcasts, 
> iCloud Photos, Trailers, and more).
> 
> Note: You can't move or rearrange the icons in the top row (for example, 
> Movies, TV Shows, Music, and Computers).
> 
> To change where an icon appears on the main menu, follow these steps:
> 
> Select the icon you want to move.
> Press and hold Select on the remote.
> When the icon starts to jiggle, use the remote to move the icon to a new 
> position.
> Press Select again to finish.
> You can repeat these steps to move other icons.
> 
> 
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 17 Sep 2014, at 5:35 pm, Severin Crisp  wrote:
> 
>> How do I get in to rearrange the items on my Apple TV screen?
>> Severin Crisp
>> 
>> Sent from Sev's iPad
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Apple TV screen layout

2014-09-17 Thread Ronda Brown
Hi Severin,

Rearrange icons
You can rearrange most of the icons on your Apple TV's main menu (Podcasts, 
iCloud Photos, Trailers, and more).

Note: You can't move or rearrange the icons in the top row (for example, 
Movies, TV Shows, Music, and Computers).

To change where an icon appears on the main menu, follow these steps:

Select the icon you want to move.
Press and hold Select on the remote.
When the icon starts to jiggle, use the remote to move the icon to a new 
position.
Press Select again to finish.
You can repeat these steps to move other icons.



Cheers,
Ronni

Sent from Ronni's iPad4


> On 17 Sep 2014, at 5:35 pm, Severin Crisp  wrote:
> 
> How do I get in to rearrange the items on my Apple TV screen?
> Severin Crisp
> 
> Sent from Sev's iPad
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Re: Apple TV problem

2014-07-11 Thread Ronni Brown
Did you power cycle all equipment?

Reboot your Apple TV?

1. Hold down Menu and Down on the Apple Remote for six seconds, and then 
release when you see the indicator light on the Apple TV blink rapidly.

2. Unplug the Apple TV power cord for three seconds, and then plug it back in.

Reboot your Network Base Station & Modem?

Cheers,
Ronni

On 11 Jul 2014, at 6:08 pm, Severin Crisp  wrote:

> TV is on and set to HDMI.All cables are snugly in.   Hand piece will not 
> bring up Menu items.  Means I can not even look at the Apple TV settings.  
> Forget the network for the moment.
> Severin
> 
> Sent from Sev's iPad
> 
> On 11 Jul 2014, at 5:26 pm, Ronni Brown  wrote:
> 
>> Hi Severin,
>> 
>> Check that:
>> 1. The cables between Apple TV and your TV are pushed all the way in.
>> 2. The power cords for Apple TV and your TV are securely connected to a 
>> working power source.
>> 3. Your TV is turned on and set to the correct input.
>> 4. Apple TV is connected to your network. Choose Settings > General > 
>> Network, and see if Apple TV has an IP address.
>> 5. Your network and Internet connections are on and working properly.
>> 
>> If you still have trouble, try resetting your equipment by disconnecting 
>> Apple TV, your TV, your wireless networking equipment or base station, and 
>> your router from the power outlet. 
>> Wait 30 seconds, and then reconnect everything.
>> 
>> Cheers,
>> Ronni
>> 
>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>> 
>> OS X 10.9.4 Mavericks
>> Windows 7 Ultimate (under sufferance)
>> 
>> On 11 Jul 2014, at 5:00 pm, Severin Crisp  wrote:
>> 
>>> I have an Apple TV problem that has me baffled.  
>>> 
>>> 1. Turn on TV and set input to HDMI
>>> 2.  Turn on Apple TV with hand piece
>>> 3.  Press Menu.  The TV beeps but nothing on screen.  Have checked plugging 
>>> in of HDMI cable - OK.  
>>> 4.  On iPad start up Remote app and select Apple TV.  Wheel turns forever 
>>> saying connecting to Apple TV but never gets there.  
>>> 
>>> I have updated the iPad iOS and the iMac since last used on Apple TV.   
>>> 
>>> 5.  Home Sharing set on on iTunes correctly but obviously can not get in to 
>>> settings on Apple TV.  
>>> 
>>> Am I missing something simple?My own diagnosis is a fault in the Apple 
>>> TV but I find that unlikely as it is more or less new and the TV beeps when 
>>> I press the menu button.  
>>> 
>>> Help please
>>> Severin Crisp
>>> 
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>mail to: sevcr...@westnet.com.au
>>> 
> 

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Re: Apple TV problem

2014-07-11 Thread Severin Crisp
Fixed!   Powering Apple TV off then on again was the one that did it.   
Thanks again Ronni
Severin

Sent from Sev's iPad

> On 11 Jul 2014, at 6:08 pm, Severin Crisp  wrote:
> 
> TV is on and set to HDMI.All cables are snugly in.   Hand piece will not 
> bring up Menu items.  Means I can not even look at the Apple TV settings.  
> Forget the network for the moment.
> Severin
> 
> Sent from Sev's iPad
> 
>> On 11 Jul 2014, at 5:26 pm, Ronni Brown  wrote:
>> 
>> Hi Severin,
>> 
>> Check that:
>> 1. The cables between Apple TV and your TV are pushed all the way in.
>> 2. The power cords for Apple TV and your TV are securely connected to a 
>> working power source.
>> 3. Your TV is turned on and set to the correct input.
>> 4. Apple TV is connected to your network. Choose Settings > General > 
>> Network, and see if Apple TV has an IP address.
>> 5. Your network and Internet connections are on and working properly.
>> 
>> If you still have trouble, try resetting your equipment by disconnecting 
>> Apple TV, your TV, your wireless networking equipment or base station, and 
>> your router from the power outlet. 
>> Wait 30 seconds, and then reconnect everything.
>> 
>> Cheers,
>> Ronni
>> 
>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>> 
>> OS X 10.9.4 Mavericks
>> Windows 7 Ultimate (under sufferance)
>> 
>>> On 11 Jul 2014, at 5:00 pm, Severin Crisp  wrote:
>>> 
>>> I have an Apple TV problem that has me baffled.  
>>> 
>>> 1. Turn on TV and set input to HDMI
>>> 2.  Turn on Apple TV with hand piece
>>> 3.  Press Menu.  The TV beeps but nothing on screen.  Have checked plugging 
>>> in of HDMI cable - OK.  
>>> 4.  On iPad start up Remote app and select Apple TV.  Wheel turns forever 
>>> saying connecting to Apple TV but never gets there.  
>>> 
>>> I have updated the iPad iOS and the iMac since last used on Apple TV.   
>>> 
>>> 5.  Home Sharing set on on iTunes correctly but obviously can not get in to 
>>> settings on Apple TV.  
>>> 
>>> Am I missing something simple?My own diagnosis is a fault in the Apple 
>>> TV but I find that unlikely as it is more or less new and the TV beeps when 
>>> I press the menu button.  
>>> 
>>> Help please
>>> Severin Crisp
>>> 
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>mail to: sevcr...@westnet.com.au
>>> 
>> 
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Re: Apple TV problem

2014-07-11 Thread Severin Crisp
TV is on and set to HDMI.All cables are snugly in.   Hand piece will not 
bring up Menu items.  Means I can not even look at the Apple TV settings.  
Forget the network for the moment.
Severin

Sent from Sev's iPad

> On 11 Jul 2014, at 5:26 pm, Ronni Brown  wrote:
> 
> Hi Severin,
> 
> Check that:
> 1. The cables between Apple TV and your TV are pushed all the way in.
> 2. The power cords for Apple TV and your TV are securely connected to a 
> working power source.
> 3. Your TV is turned on and set to the correct input.
> 4. Apple TV is connected to your network. Choose Settings > General > 
> Network, and see if Apple TV has an IP address.
> 5. Your network and Internet connections are on and working properly.
> 
> If you still have trouble, try resetting your equipment by disconnecting 
> Apple TV, your TV, your wireless networking equipment or base station, and 
> your router from the power outlet. 
> Wait 30 seconds, and then reconnect everything.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.9.4 Mavericks
> Windows 7 Ultimate (under sufferance)
> 
>> On 11 Jul 2014, at 5:00 pm, Severin Crisp  wrote:
>> 
>> I have an Apple TV problem that has me baffled.  
>> 
>> 1. Turn on TV and set input to HDMI
>> 2.  Turn on Apple TV with hand piece
>> 3.  Press Menu.  The TV beeps but nothing on screen.  Have checked plugging 
>> in of HDMI cable - OK.  
>> 4.  On iPad start up Remote app and select Apple TV.  Wheel turns forever 
>> saying connecting to Apple TV but never gets there.  
>> 
>> I have updated the iPad iOS and the iMac since last used on Apple TV.   
>> 
>> 5.  Home Sharing set on on iTunes correctly but obviously can not get in to 
>> settings on Apple TV.  
>> 
>> Am I missing something simple?My own diagnosis is a fault in the Apple 
>> TV but I find that unlikely as it is more or less new and the TV beeps when 
>> I press the menu button.  
>> 
>> Help please
>> Severin Crisp
>> 
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au
>> 
> 
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Re: Apple TV problem

2014-07-11 Thread Ronni Brown
Hi Severin,

Check that:
1. The cables between Apple TV and your TV are pushed all the way in.
2. The power cords for Apple TV and your TV are securely connected to a working 
power source.
3. Your TV is turned on and set to the correct input.
4. Apple TV is connected to your network. Choose Settings > General > Network, 
and see if Apple TV has an IP address.
5. Your network and Internet connections are on and working properly.

If you still have trouble, try resetting your equipment by disconnecting Apple 
TV, your TV, your wireless networking equipment or base station, and your 
router from the power outlet. 
Wait 30 seconds, and then reconnect everything.

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.9.4 Mavericks
Windows 7 Ultimate (under sufferance)

On 11 Jul 2014, at 5:00 pm, Severin Crisp  wrote:

> I have an Apple TV problem that has me baffled.  
> 
> 1. Turn on TV and set input to HDMI
> 2.  Turn on Apple TV with hand piece
> 3.  Press Menu.  The TV beeps but nothing on screen.  Have checked plugging 
> in of HDMI cable - OK.  
> 4.  On iPad start up Remote app and select Apple TV.  Wheel turns forever 
> saying connecting to Apple TV but never gets there.  
> 
> I have updated the iPad iOS and the iMac since last used on Apple TV.   
> 
> 5.  Home Sharing set on on iTunes correctly but obviously can not get in to 
> settings on Apple TV.  
> 
> Am I missing something simple?My own diagnosis is a fault in the Apple TV 
> but I find that unlikely as it is more or less new and the TV beeps when I 
> press the menu button.  
> 
> Help please
> Severin Crisp
> 
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 

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Re: Apple TV Gains ABC News, PBS Kids, Redesigned Flickr, and More

2014-06-24 Thread Ronda Brown
Initially, ABC News on Apple TV is available only in the U.S.; the network 
plans to extend access to additional territories in the coming weeks.



I use the ABC App on my iPad which gives local news.
ABC app
Wake up with the new ABC app for the iPad. The content you love, from the 
source you trust, repackaged in a much more intuitive and user friendly 
experience. Now including national emergency announcements.  






Download From Your iPad
Download on the App Store

















> On 25 Jun 2014, at 10:10 am, Stephen Chape  wrote:
> 
> So ABC News will NOT be Australian Broadcasting Commission ?
> 
>> On 25 Jun 2014, at 7:49 am, Ronda Brown  wrote:
>> 
>> Hello WAMUGers with Apple TV,
>> 
>> "The Apple TV has gained three new channels: ABC News, PBS Kids, AOL On, and 
>> Willow TV. Unlike the Watch ABC app, which requires a cable or satellite 
>> subscription, the ABC News app is free to all. PBS Kids is free, but 
>> requires online activation. AOL On is also free, but the Willow TV app, 
>> which features live cricket broadcasts, costs $15 a month. The Flickr app 
>> has been redesigned to allow account logins and vastly better photo 
>> discovery."
>> 
>> 
>> 
>> NOTE the comment:
>> 
>> "As with all things to do with Apple TV though, you have to add the caveat … 
>> “in the USA.”
>> 
>> "Anyone using AppleTV outside of the USA has little to no access to any of 
>> this stuff. Every time they announce a few new channels, we go to our 
>> AppleTVs, realise that most of the channels they just “added” aren’t even 
>> there. Then you realise that the one’s that *are* there are heavily US 
>> centric and full of advertisements (or in fact that you have to pay for 
>> them). You hide the ones that are in these categories, and then you just 
>> have what you always had which is half a dozen items.
>> 
>> It’s good that they finally have a working Flickr app though. It only took 
>> Yahoo like, 3 years to get that done. Probably in a few more years, Flickr 
>> might have an iPad app too!"
>> 
>> Cheers,
>> 
>> Ronni
>> 
>> Sent from Ronni's iPad4
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Re: Apple TV Gains ABC News, PBS Kids, Redesigned Flickr, and More

2014-06-24 Thread Stephen Chape
So ABC News will NOT be Australian Broadcasting Commission ?

On 25 Jun 2014, at 7:49 am, Ronda Brown  wrote:

> Hello WAMUGers with Apple TV,
> 
> "The Apple TV has gained three new channels: ABC News, PBS Kids, AOL On, and 
> Willow TV. Unlike the Watch ABC app, which requires a cable or satellite 
> subscription, the ABC News app is free to all. PBS Kids is free, but requires 
> online activation. AOL On is also free, but the Willow TV app, which features 
> live cricket broadcasts, costs $15 a month. The Flickr app has been 
> redesigned to allow account logins and vastly better photo discovery."
> 
> 
> 
> NOTE the comment:
> 
> "As with all things to do with Apple TV though, you have to add the caveat … 
> “in the USA.”
> 
> "Anyone using AppleTV outside of the USA has little to no access to any of 
> this stuff. Every time they announce a few new channels, we go to our 
> AppleTVs, realise that most of the channels they just “added” aren’t even 
> there. Then you realise that the one’s that *are* there are heavily US 
> centric and full of advertisements (or in fact that you have to pay for 
> them). You hide the ones that are in these categories, and then you just have 
> what you always had which is half a dozen items.
> 
> It’s good that they finally have a working Flickr app though. It only took 
> Yahoo like, 3 years to get that done. Probably in a few more years, Flickr 
> might have an iPad app too!"
> 
> Cheers,
> 
> Ronni
> 
> Sent from Ronni's iPad4
> 
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> 


Regards,
Stephen Chape

Mac by choice
Windows because my employer knew no better

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Re: Apple TV, iPad & iView

2014-05-28 Thread Laura Webb
Hi Ronni and Daniel

Ronni I did as you suggested but nothing seems to have changed. What I have 
found is that if I start watching an iView program on my iPad and then, after a 
few minutes, choose Apple TV it seems to work OK. Or at least it did when I 
tried that last evening. So I’ll just stay with that for the time being and 
hope it continues.

Otherwise, if Apple TV is selected, the program starts to load then stops and 
keeps repeating that format.

Thanks again to both
Laura


On 27 May 2014, at 11:29 pm, Ronda Brown  wrote:

> Hi Laura,
> 
> As Daniel has mentioned it could be the Modem, or your Network. Sounds like 
> something is causing dropouts and slow downs on your Network connections.
> 
> Have you tried power cycling all your devices...  Modem, Router (if you have 
> one),Mac, iPad, AppleTV
> Shut them all down, then start the Modem let it complete its startup, then 
> Router, then Mac, then iPad, then AppleTV.
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
> On 27 May 2014, at 9:22 pm, Daniel Kerr  wrote:
> 
>> Hi Laura
>> 
>> Umm…second thing off the top of my head then "may" be an issue within the 
>> modem? If you can "borrow" another one to try, then this may help rule it 
>> out as well.
>> Will keep "thinking" on it.
>> 
>> Kind regards
>> Daniel
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>> On 27/05/2014, at 3:59 PM, Laura Webb  wrote:
>> 
>>> Hi Daniel
>>> 
>>> I tried your suggestion but it makes no difference, so the mystery and the 
>>> frustration continues.
>>> 
>>> Kind regards
>>> Laura
>>> 
>>> 
>>> On 26 May 2014, at 2:24 pm, Daniel Kerr  wrote:
>>> 
 Hi Laura
 
 The first thing I would try is to restart the modem, as if it's had "slow 
 downs" this can affect it as well.
 Power it off for a minute or two, then power it on again. After another 
 few minutes then try accessing iView again and see how it goes.
 
 It could also be a hardware issue in the modem itself (or wireless) or 
 some "wireless interference" from surrounding houses that has changed 
 recently as well.
 (Modems tend to last about 3-5 years "on average")…..
 
 But I'd try a power cycle of the modem first and see if that improves it.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: 
 Web:   
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion 
 and as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form 
 of warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 26/05/2014, at 9:55 AM, Laura Webb  wrote:
 
> Good morning all
> 
> I have always sent iView programmes to Apple TV from my iPad (3) and, 
> until very recently, have had no problems. Now, for whatever reason, 
> after several false starts the process usually works but last evening it 
> was hopeless. The programme would start, go for a short while, then stop 
> and revert to showing only on my iPad. No matter how many times I tried 
> the result was the same.
> 
> This morning, as an experiment,  I tried using iView on my MacBookPro, 
> choosing Airplay to send to Apple TV. Again it does not work, stops and 
> starts on Apple TV and the sound is distorted. This would not be my 
> preferred way to view but thought it worth a try.
> 
> Does anyone have any suggestions? I think the problem may have started 
> with the updated iView web page but there are some programmes that still 
> work seamlessly e.g. Australian Story.  I have checked Settings on 
> AppleTV but can see nothing untoward there. Software is up to date.
> 
> Regards
> Laura
> -- The WA Macintosh User Group Mailing List --
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Re: Apple TV, iPad & iView

2014-05-27 Thread Laura Webb
Hi Daniel

Thanks for keeping on thinking! Given that everything else is working perfectly 
I can’t imagine this to be a modem issue and would prefer not to do any 
experiments in that regard.

Some time ago I was having problems playing a DVD on my MBP and wanting to view 
it on Apple TV. With AppleCare on my MBP I contacted Apple but they were unable 
to solve the problem.  I had forgotten that when I tried the other day with 
iView and no doubt was the reason it did not work. I was advised to use VLC 
even though that is not an Apple application. 

VLC is now set to open automatically whenever I insert a DVD into MBP. I drag 
the DVD into the media window, choose Airplay and watch on AppleTV. You might 
remember ages ago you advised WAMUG members to download that application (just 
in case). I was so glad I took your advice, as of course I always do -:)

Is there any way of using VLC on my MacBookPro to watch an iView program on 
Apple TV? Although not the solution I want, when the iPad is so much more 
convenient, it could be an alternative until the problem is solved. 

Kind regards
Laura



On 27 May 2014, at 9:22 pm, Daniel Kerr  wrote:

> Hi Laura
> 
> Umm…second thing off the top of my head then "may" be an issue within the 
> modem? If you can "borrow" another one to try, then this may help rule it out 
> as well.
> Will keep "thinking" on it.
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
> On 27/05/2014, at 3:59 PM, Laura Webb  wrote:
> 
>> Hi Daniel
>> 
>> I tried your suggestion but it makes no difference, so the mystery and the 
>> frustration continues.
>> 
>> Kind regards
>> Laura
>> 
>> 
>> On 26 May 2014, at 2:24 pm, Daniel Kerr  wrote:
>> 
>>> Hi Laura
>>> 
>>> The first thing I would try is to restart the modem, as if it's had "slow 
>>> downs" this can affect it as well.
>>> Power it off for a minute or two, then power it on again. After another few 
>>> minutes then try accessing iView again and see how it goes.
>>> 
>>> It could also be a hardware issue in the modem itself (or wireless) or some 
>>> "wireless interference" from surrounding houses that has changed recently 
>>> as well.
>>> (Modems tend to last about 3-5 years "on average")…..
>>> 
>>> But I'd try a power cycle of the modem first and see if that improves it.
>>> 
>>> Kind regards
>>> Daniel
>>> 
>>> Sent from my iPhone 5
>>> 
>>> ---
>>> Daniel Kerr
>>> MacWizardry
>>> 
>>> Phone: 0414 795 960
>>> Email: 
>>> Web:   
>>> 
>>> 
>>> **For everything Apple**
>>> 
>>> NOTE: Any information provided in this email may be my personal opinion and 
>>> as such should be taken accordingly, and may not be the views of 
>>> MacWizardry. Any information provided does not offer or warrant any form of 
>>> warranty or accept liability. It would be appreciated that if any 
>>> information in this email is to be disseminated, distributed or copied, 
>>> that permission by the author be requested. 
>>> 
>>> On 26/05/2014, at 9:55 AM, Laura Webb  wrote:
>>> 
 Good morning all
 
 I have always sent iView programmes to Apple TV from my iPad (3) and, 
 until very recently, have had no problems. Now, for whatever reason, after 
 several false starts the process usually works but last evening it was 
 hopeless. The programme would start, go for a short while, then stop and 
 revert to showing only on my iPad. No matter how many times I tried the 
 result was the same.
 
 This morning, as an experiment,  I tried using iView on my MacBookPro, 
 choosing Airplay to send to Apple TV. Again it does not work, stops and 
 starts on Apple TV and the sound is distorted. This would not be my 
 preferred way to view but thought it worth a try.
 
 Does anyone have any suggestions? I think the problem may have started 
 with the updated iView web page but there are some programmes that still 
 work seamlessly e.g. Australian Story.  I have checked Settings on AppleTV 
 but can see nothing untoward there. Software is up to date.
 
 Regards
 Laura
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 

Re: Apple TV, iPad & iView

2014-05-27 Thread Ronda Brown
Hi Laura,

As Daniel has mentioned it could be the Modem, or your Network. Sounds like 
something is causing dropouts and slow downs on your Network connections.

Have you tried power cycling all your devices...  Modem, Router (if you have 
one),Mac, iPad, AppleTV
Shut them all down, then start the Modem let it complete its startup, then 
Router, then Mac, then iPad, then AppleTV.

Cheers,
Ronni
Sent from Ronni's iPad4


> On 27 May 2014, at 9:22 pm, Daniel Kerr  wrote:
> 
> Hi Laura
> 
> Umm…second thing off the top of my head then "may" be an issue within the 
> modem? If you can "borrow" another one to try, then this may help rule it out 
> as well.
> Will keep "thinking" on it.
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 27/05/2014, at 3:59 PM, Laura Webb  wrote:
>> 
>> Hi Daniel
>> 
>> I tried your suggestion but it makes no difference, so the mystery and the 
>> frustration continues.
>> 
>> Kind regards
>> Laura
>> 
>> 
>>> On 26 May 2014, at 2:24 pm, Daniel Kerr  wrote:
>>> 
>>> Hi Laura
>>> 
>>> The first thing I would try is to restart the modem, as if it's had "slow 
>>> downs" this can affect it as well.
>>> Power it off for a minute or two, then power it on again. After another few 
>>> minutes then try accessing iView again and see how it goes.
>>> 
>>> It could also be a hardware issue in the modem itself (or wireless) or some 
>>> "wireless interference" from surrounding houses that has changed recently 
>>> as well.
>>> (Modems tend to last about 3-5 years "on average")…..
>>> 
>>> But I'd try a power cycle of the modem first and see if that improves it.
>>> 
>>> Kind regards
>>> Daniel
>>> 
>>> Sent from my iPhone 5
>>> 
>>> ---
>>> Daniel Kerr
>>> MacWizardry
>>> 
>>> Phone: 0414 795 960
>>> Email: 
>>> Web:   
>>> 
>>> 
>>> **For everything Apple**
>>> 
>>> NOTE: Any information provided in this email may be my personal opinion and 
>>> as such should be taken accordingly, and may not be the views of 
>>> MacWizardry. Any information provided does not offer or warrant any form of 
>>> warranty or accept liability. It would be appreciated that if any 
>>> information in this email is to be disseminated, distributed or copied, 
>>> that permission by the author be requested. 
>>> 
 On 26/05/2014, at 9:55 AM, Laura Webb  wrote:
 
 Good morning all
 
 I have always sent iView programmes to Apple TV from my iPad (3) and, 
 until very recently, have had no problems. Now, for whatever reason, after 
 several false starts the process usually works but last evening it was 
 hopeless. The programme would start, go for a short while, then stop and 
 revert to showing only on my iPad. No matter how many times I tried the 
 result was the same.
 
 This morning, as an experiment,  I tried using iView on my MacBookPro, 
 choosing Airplay to send to Apple TV. Again it does not work, stops and 
 starts on Apple TV and the sound is distorted. This would not be my 
 preferred way to view but thought it worth a try.
 
 Does anyone have any suggestions? I think the problem may have started 
 with the updated iView web page but there are some programmes that still 
 work seamlessly e.g. Australian Story.  I have checked Settings on AppleTV 
 but can see nothing untoward there. Software is up to date.
 
 Regards
 Laura
-- The WA Macintosh User Group Mailing List --
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Re: Apple TV, iPad & iView

2014-05-27 Thread Daniel Kerr
Hi Laura

Umm…second thing off the top of my head then "may" be an issue within the 
modem? If you can "borrow" another one to try, then this may help rule it out 
as well.
Will keep "thinking" on it.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 27/05/2014, at 3:59 PM, Laura Webb  wrote:

> Hi Daniel
> 
> I tried your suggestion but it makes no difference, so the mystery and the 
> frustration continues.
> 
> Kind regards
> Laura
> 
> 
> On 26 May 2014, at 2:24 pm, Daniel Kerr  wrote:
> 
>> Hi Laura
>> 
>> The first thing I would try is to restart the modem, as if it's had "slow 
>> downs" this can affect it as well.
>> Power it off for a minute or two, then power it on again. After another few 
>> minutes then try accessing iView again and see how it goes.
>> 
>> It could also be a hardware issue in the modem itself (or wireless) or some 
>> "wireless interference" from surrounding houses that has changed recently as 
>> well.
>> (Modems tend to last about 3-5 years "on average")…..
>> 
>> But I'd try a power cycle of the modem first and see if that improves it.
>> 
>> Kind regards
>> Daniel
>> 
>> Sent from my iPhone 5
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>> On 26/05/2014, at 9:55 AM, Laura Webb  wrote:
>> 
>>> Good morning all
>>> 
>>> I have always sent iView programmes to Apple TV from my iPad (3) and, until 
>>> very recently, have had no problems. Now, for whatever reason, after 
>>> several false starts the process usually works but last evening it was 
>>> hopeless. The programme would start, go for a short while, then stop and 
>>> revert to showing only on my iPad. No matter how many times I tried the 
>>> result was the same.
>>> 
>>> This morning, as an experiment,  I tried using iView on my MacBookPro, 
>>> choosing Airplay to send to Apple TV. Again it does not work, stops and 
>>> starts on Apple TV and the sound is distorted. This would not be my 
>>> preferred way to view but thought it worth a try.
>>> 
>>> Does anyone have any suggestions? I think the problem may have started with 
>>> the updated iView web page but there are some programmes that still work 
>>> seamlessly e.g. Australian Story.  I have checked Settings on AppleTV but 
>>> can see nothing untoward there. Software is up to date.
>>> 
>>> Regards
>>> Laura
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
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> 
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Re: Apple TV, iPad & iView

2014-05-27 Thread Laura Webb
Hi Daniel

I tried your suggestion but it makes no difference, so the mystery and the 
frustration continues.

Kind regards
Laura


On 26 May 2014, at 2:24 pm, Daniel Kerr  wrote:

> Hi Laura
> 
> The first thing I would try is to restart the modem, as if it's had "slow 
> downs" this can affect it as well.
> Power it off for a minute or two, then power it on again. After another few 
> minutes then try accessing iView again and see how it goes.
> 
> It could also be a hardware issue in the modem itself (or wireless) or some 
> "wireless interference" from surrounding houses that has changed recently as 
> well.
> (Modems tend to last about 3-5 years "on average")…..
> 
> But I'd try a power cycle of the modem first and see if that improves it.
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 5
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
> On 26/05/2014, at 9:55 AM, Laura Webb  wrote:
> 
>> Good morning all
>> 
>> I have always sent iView programmes to Apple TV from my iPad (3) and, until 
>> very recently, have had no problems. Now, for whatever reason, after several 
>> false starts the process usually works but last evening it was hopeless. The 
>> programme would start, go for a short while, then stop and revert to showing 
>> only on my iPad. No matter how many times I tried the result was the same.
>> 
>> This morning, as an experiment,  I tried using iView on my MacBookPro, 
>> choosing Airplay to send to Apple TV. Again it does not work, stops and 
>> starts on Apple TV and the sound is distorted. This would not be my 
>> preferred way to view but thought it worth a try.
>> 
>> Does anyone have any suggestions? I think the problem may have started with 
>> the updated iView web page but there are some programmes that still work 
>> seamlessly e.g. Australian Story.  I have checked Settings on AppleTV but 
>> can see nothing untoward there. Software is up to date.
>> 
>> Regards
>> Laura
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Re: Apple TV, iPad & iView

2014-05-25 Thread Daniel Kerr
Hi Laura

The first thing I would try is to restart the modem, as if it's had "slow 
downs" this can affect it as well.
Power it off for a minute or two, then power it on again. After another few 
minutes then try accessing iView again and see how it goes.

It could also be a hardware issue in the modem itself (or wireless) or some 
"wireless interference" from surrounding houses that has changed recently as 
well.
(Modems tend to last about 3-5 years "on average")…..

But I'd try a power cycle of the modem first and see if that improves it.

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 26/05/2014, at 9:55 AM, Laura Webb  wrote:

> Good morning all
> 
> I have always sent iView programmes to Apple TV from my iPad (3) and, until 
> very recently, have had no problems. Now, for whatever reason, after several 
> false starts the process usually works but last evening it was hopeless. The 
> programme would start, go for a short while, then stop and revert to showing 
> only on my iPad. No matter how many times I tried the result was the same.
> 
> This morning, as an experiment,  I tried using iView on my MacBookPro, 
> choosing Airplay to send to Apple TV. Again it does not work, stops and 
> starts on Apple TV and the sound is distorted. This would not be my preferred 
> way to view but thought it worth a try.
> 
> Does anyone have any suggestions? I think the problem may have started with 
> the updated iView web page but there are some programmes that still work 
> seamlessly e.g. Australian Story.  I have checked Settings on AppleTV but can 
> see nothing untoward there. Software is up to date.
> 
> Regards
> Laura
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: Apple TV - Play Consecutive Movies

2014-03-04 Thread Peter Hinchliffe

On 4 Mar 2014, at 6:34 pm, Alan Smith  wrote:

> Hi Ronni
> 
> Success!   Your step 3 solved the problem.  
>> 3) Enable Video playlists in Apple TV settings
> 
> I can now play prepared movie Playlists (I used TV Shows as an example) by 
> changing the Apple TV settings from Playlists = Music to Playlists = All.   
> TV Shows now displays a “Playlists” group at the top of the sorted “By Show” 
> option.  Not very tidy in practice as (under Playlists) all the other 
> miscellaneous iTunes playlists, TV shows and Apple sorting groups are 
> displayed as well.  But quite usable. 
> 
> I may try and refine the menu and playlist names when I find another quiet 
> afternoon.   I hope I get similar results with a playlist of Home Videos.  At 
> least the playlists won’t need much ongoing attention once created.
> 
> Thank you for your suggestions.
> 
> Cheers
> Alan
> 

Hurrah! This must mean that I no longer have to hover around to move from one 
five-minute episode of Peppa Pig to the next! Definitely going to try this out. 
I'm obviously not spending as much time with Apple TV as I should...

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Apple TV - Play Consecutive Movies

2014-03-04 Thread Alan Smith
Hi Ronni

Success!   Your step 3 solved the problem.  
> 3) Enable Video playlists in Apple TV settings

I can now play prepared movie Playlists (I used TV Shows as an example) by 
changing the Apple TV settings from Playlists = Music to Playlists = All.   TV 
Shows now displays a “Playlists” group at the top of the sorted “By Show” 
option.  Not very tidy in practice as (under Playlists) all the other 
miscellaneous iTunes playlists, TV shows and Apple sorting groups are displayed 
as well.  But quite usable. 

I may try and refine the menu and playlist names when I find another quiet 
afternoon.   I hope I get similar results with a playlist of Home Videos.  At 
least the playlists won’t need much ongoing attention once created.

Thank you for your suggestions.

Cheers
Alan


   
On 4 Mar 2014, at 5:04 pm, Ronni Brown  wrote:

> Hi Alan,
> 
> I completely understand 'electronic baby-sitter' ;-)
> I don't have Apple TV, so I don't know if this would work... but have you 
> tried:
> 
> 1) Create a playlist in itunes with all the 'episodes' (perhaps place a 
> number in front of each movie so they play in order 01.xxx, 02.xxx etc.
> 2) Sync the playlist to the Apple TV
> 3) Enable Video playlists in Apple TV settings
> 4) Play the playlist on the AppleTV
> 
> Cheers,
> Ronni
> 
> On 4 Mar 2014, at 4:34 pm, Alan Smith  wrote:
> 
>> Hi Ronni
>> 
>> Obviously I did not state the problem clearly.
>> 
>> I am fairly experienced with the standard facilities of Apple TV and iTunes. 
>>   My scenario:  Imagine the electronic baby-sitter.   I have a number of 
>> short movies (3 to 7 minutes).  I want to play say ten of them consecutively 
>> without physically selecting and starting the next when one finishes.   The 
>> “baby” can watch as many as desired, and I don’t have to be at hand every 5 
>> minutes to start up the next one.
>> 
>> Apple Communities inferred that movie Playlists were viewable either under 
>> Genre or as a new heading at the same menu level as Unwatched, Name and 
>> Genre.  Playlists could only be seen “if they had been created”.  But the 
>> article was written in 2007 or 2008.
>> 
>> Cheers,
>> Alan
>> 
>> 
>> 
>> On 4 Mar 2014, at 3:57 pm, Ronni Brown  wrote:
>> 
>>> Hi Alan,
>>> 
>>> Perhaps I'm not understanding you.
>>> 
>>> "To access your iTunes movies from the Apple TV, open the Computers app in 
>>> the main menu. 
>>> If you see an error message, be sure that the computer is on, and has 
>>> iTunes open.
>>> 
>>> There are three categories of videos: Movies, TV Shows, and Home Videos. 
>>> Simply select one, then select the title you want to watch. 
>>> You can sort by name or genre, or view only unwatched titles"
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>>> 
>>> OS X 10.9.2 Mavericks
>>> Windows 7 Ultimate (under sufferance)
>>> 
>>> 
>>> On 4 Mar 2014, at 3:36 pm, Alan Smith  wrote:
>>> 
 Is it possible to select and automatically play a sequential list of 
 iTunes library movies - controlled from Apple TV?
 
 I can create playlists of movies in iTunes.  My iTunes Movie Library is in 
 an older iMac (my “media Mac”) without AirPlay, but the AirParrot app can 
 send the playlist to Apple TV.A newer iMac using AirPlay also works, 
 but is similarly controlled from iTunes rather than Apple TV. 
 
 The movie Playlists do not appear in the Apple TV menus.
 
 Regards, 
 Alan
 
 Alan Smith
 Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX Mavericks 
 10.9.2
 ATV2 - 6.0.2
 iTunes  - 11.1.5
>>> 
> 
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Re: Apple TV - Play Consecutive Movies

2014-03-04 Thread Ronni Brown
Hi Alan,

I completely understand 'electronic baby-sitter' ;-)
I don't have Apple TV, so I don't know if this would work... but have you tried:

1) Create a playlist in itunes with all the 'episodes' (perhaps place a number 
in front of each movie so they play in order 01.xxx, 02.xxx etc.
2) Sync the playlist to the Apple TV
3) Enable Video playlists in Apple TV settings
4) Play the playlist on the AppleTV

Cheers,
Ronni

On 4 Mar 2014, at 4:34 pm, Alan Smith  wrote:

> Hi Ronni
> 
> Obviously I did not state the problem clearly.
> 
> I am fairly experienced with the standard facilities of Apple TV and iTunes.  
>  My scenario:  Imagine the electronic baby-sitter.   I have a number of short 
> movies (3 to 7 minutes).  I want to play say ten of them consecutively 
> without physically selecting and starting the next when one finishes.   The 
> “baby” can watch as many as desired, and I don’t have to be at hand every 5 
> minutes to start up the next one.
> 
> Apple Communities inferred that movie Playlists were viewable either under 
> Genre or as a new heading at the same menu level as Unwatched, Name and 
> Genre.  Playlists could only be seen “if they had been created”.  But the 
> article was written in 2007 or 2008.
> 
> Cheers,
> Alan
> 
> 
> 
> On 4 Mar 2014, at 3:57 pm, Ronni Brown  wrote:
> 
>> Hi Alan,
>> 
>> Perhaps I'm not understanding you.
>> 
>> "To access your iTunes movies from the Apple TV, open the Computers app in 
>> the main menu. 
>> If you see an error message, be sure that the computer is on, and has iTunes 
>> open.
>> 
>> There are three categories of videos: Movies, TV Shows, and Home Videos. 
>> Simply select one, then select the title you want to watch. 
>> You can sort by name or genre, or view only unwatched titles"
>> 
>> Cheers,
>> Ronni
>> 
>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>> 
>> OS X 10.9.2 Mavericks
>> Windows 7 Ultimate (under sufferance)
>> 
>> 
>> On 4 Mar 2014, at 3:36 pm, Alan Smith  wrote:
>> 
>>> Is it possible to select and automatically play a sequential list of iTunes 
>>> library movies - controlled from Apple TV?
>>> 
>>> I can create playlists of movies in iTunes.  My iTunes Movie Library is in 
>>> an older iMac (my “media Mac”) without AirPlay, but the AirParrot app can 
>>> send the playlist to Apple TV.A newer iMac using AirPlay also works, 
>>> but is similarly controlled from iTunes rather than Apple TV. 
>>> 
>>> The movie Playlists do not appear in the Apple TV menus.
>>> 
>>> Regards, 
>>> Alan
>>> 
>>> Alan Smith
>>> Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX Mavericks 10.9.2
>>> ATV2 - 6.0.2
>>> iTunes  - 11.1.5
>> 

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Re: Apple TV - Play Consecutive Movies

2014-03-04 Thread Alan Smith
Hi Ronni

Obviously I did not state the problem clearly.

I am fairly experienced with the standard facilities of Apple TV and iTunes.   
My scenario:  Imagine the electronic baby-sitter.   I have a number of short 
movies (3 to 7 minutes).  I want to play say ten of them consecutively without 
physically selecting and starting the next when one finishes.   The “baby” can 
watch as many as desired, and I don’t have to be at hand every 5 minutes to 
start up the next one.

Apple Communities inferred that movie Playlists were viewable either under 
Genre or as a new heading at the same menu level as Unwatched, Name and Genre.  
Playlists could only be seen “if they had been created”.  But the article was 
written in 2007 or 2008.

Cheers,
Alan



On 4 Mar 2014, at 3:57 pm, Ronni Brown  wrote:

> Hi Alan,
> 
> Perhaps I'm not understanding you.
> 
> "To access your iTunes movies from the Apple TV, open the Computers app in 
> the main menu. 
> If you see an error message, be sure that the computer is on, and has iTunes 
> open.
> 
> There are three categories of videos: Movies, TV Shows, and Home Videos. 
> Simply select one, then select the title you want to watch. 
> You can sort by name or genre, or view only unwatched titles"
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.9.2 Mavericks
> Windows 7 Ultimate (under sufferance)
> 
> 
> On 4 Mar 2014, at 3:36 pm, Alan Smith  wrote:
> 
>> Is it possible to select and automatically play a sequential list of iTunes 
>> library movies - controlled from Apple TV?
>> 
>> I can create playlists of movies in iTunes.  My iTunes Movie Library is in 
>> an older iMac (my “media Mac”) without AirPlay, but the AirParrot app can 
>> send the playlist to Apple TV.A newer iMac using AirPlay also works, but 
>> is similarly controlled from iTunes rather than Apple TV. 
>> 
>> The movie Playlists do not appear in the Apple TV menus.
>> 
>> Regards, 
>> Alan
>> 
>> Alan Smith
>> Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX Mavericks 10.9.2
>> ATV2 - 6.0.2
>> iTunes  - 11.1.5
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: Apple TV - Play Consecutive Movies

2014-03-03 Thread Ronni Brown
Hi Alan,

Perhaps I'm not understanding you.

"To access your iTunes movies from the Apple TV, open the Computers app in the 
main menu. 
If you see an error message, be sure that the computer is on, and has iTunes 
open.

There are three categories of videos: Movies, TV Shows, and Home Videos. 
Simply select one, then select the title you want to watch. 
You can sort by name or genre, or view only unwatched titles"

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.9.2 Mavericks
Windows 7 Ultimate (under sufferance)


On 4 Mar 2014, at 3:36 pm, Alan Smith  wrote:

> Is it possible to select and automatically play a sequential list of iTunes 
> library movies - controlled from Apple TV?
> 
> I can create playlists of movies in iTunes.  My iTunes Movie Library is in an 
> older iMac (my “media Mac”) without AirPlay, but the AirParrot app can send 
> the playlist to Apple TV.A newer iMac using AirPlay also works, but is 
> similarly controlled from iTunes rather than Apple TV. 
> 
> The movie Playlists do not appear in the Apple TV menus.
> 
> Regards, 
> Alan
> 
> Alan Smith
> Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX Mavericks 10.9.2
> ATV2 - 6.0.2
> iTunes  - 11.1.5

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Re: Apple TV (2nd and 3rd generation): Restoring your Apple TV after unsuccessful upgrade

2013-09-21 Thread Brian Risbey
Hi 

Also, after upgrading your AppleTV via iTunes, you need to let the AppleTV 
restart, blinking white light goes to solid white light - about 30 seconds 
before plugging in the HDMI cord.


Brian




On 21/09/2013, at 4:47 PM, Brian Risbey  wrote:

http://support.apple.com/kb/HT4367

Don't upgrade your AppleTV unless you've purchased your $40 micro USB cable 
incase you need to restore it.


Brian
Sent from my iPhone5
IOS 7
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Re: Apple TV, iMac and Sound Preferences

2013-09-19 Thread Ronda Brown
Hi Marcus,

> I can switch between ATV and internal speakers until I shut down and restart 
> the iMac. Then only the single choice is ATV if the ATV has not been turned 
> off.

Can you select "Computer" internal speakers from within ATV or iTunes?

Cheers,
Ronni

Sent from Ronni's iPad4

> On 19 Sep 2013, at 6:35 pm, Marcus F Harris  wrote:
> 
> Hi Ronni,
> Yes, the iMac is connected by Ethernet to the Netgear Router ( ADSL2+) DG834N.
> and the ATV is using its wifi.
> Right now SOUND>OUTPUT is showing both "Internal Speakers" and ATV. I don't 
> yet have an Airport Express.
> I can switch between ATV and internal speakers until I shut down and restart 
> the iMac. Then only the single choice is ATV if the ATV has not been turned 
> off.
> Cheers and thanks for the advice on iOS 7
> Marcus
> Marcus Harris
> P.O. Box 7135
> Marcus Harris
> Shenton Park
> Western Australia 6008
> Australia
> Cryptodome Pty Ltd
> cryptodo...@me.com
> Mob: +61 (0) 417965618
> 
> 
> 
> 
> 
>> On 19/09/2013, at 3:16 PM, Ronda Brown  wrote:
>> 
>> Hi Marcus,
>> 
>> Is you iMac connected via Ethernet to the Router, and ATV via WiFi?
>> 
>> On your iMac - System Preferences > Sound >Output - do you see "Internal 
>> Speakers", Apple TV and AirPort Express (if ATV is connected via WiFi)?
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>>> On 19 Sep 2013, at 3:01 pm, Marcus F Harris  wrote:
>>> 
>>> Apple TV, iMac and Sound Preferences Update on this issue.
>>> I left Apple TV on and shut down my iMac. On starting up again, the Sound 
>>> preferences did not reveal the internal speakers only Apple TV. 
>>> I disconnected Apple TV , but that did not change the preferences.
>>> I did a restart and once again only the Apple TV was showing.
>>> I disconnected Apple TV again and then restarted the iMac and bingo, the 
>>> internal speakers are revealed in preferences.
>>> I reconnected Apple TV and there's the choice again.
>>> Obviously, I don't want to have to go through this tedious procedure every 
>>> time I want to change sound output, so any further advice would be great.
>>> Just to confirm my system is up to date and I used the combo instal for ML 
>>> 10.8.5
>>> Cheers
>>> Marcus
>>> Marcus Harris
>>> P.O. Box 7135
>>> Marcus Harris
>>> Shenton Park
>>> Western Australia 6008
>>> Australia
>>> Cryptodome Pty Ltd
>>> cryptodo...@me.com
>>> Mob: +61 (0) 417965618
>>> 
>>> 
>>> 
>>> 
>>> 
 On 17/09/2013, at 6:33 PM, Marcus F Harris  wrote:
 
 NO Alan, I either use Apple TV or the internal Speakers on iMac
 Thanks, I'll watch to see if I can pin down when it occurs,
 Cheers
 Marcus
 Marcus Harris
 P.O. Box 7135
 Marcus Harris
 Shenton Park
 Western Australia 6008
 Australia
 Cryptodome Pty Ltd
 cryptodo...@me.com
 Mob: +61 (0) 417965618
 
 
 
 
 
> On 17/09/2013, at 4:01 PM, Alan Smith  wrote:
> 
> Hi Marcus
> 
> A way-out suggestion - - -.Is your iMac output port ever used for 
> headphones or extension speakers?  Might be a dirty internal switch 
> contact.   Plug in a (clean) headset plug several times and swivel it 
> around to exercise the springs!
> 
> Cheers
> Alan
> 
> 
>> On 17/09/2013, at 2:36 PM, Marcus F Harris  wrote:
>> 
>> Thanks Alan,
>> I'm going to try my setup again to pin down when exactly the SOUND 
>> preferences window refuses to reveal Internal speakers. It occurs afterI 
>> have been playing though Apple Tv but not immediately. I think it could 
>> be after the Apple Tv is left on for a day or two and meanwhile I have 
>> had reason to restart the iMac, but I'll wait until I ned to do that to 
>> let you know.
>> All my software is up to date.
>> cheers
>> 
>> 
>> Marcus
>> Marcus Harris
>> P.O. Box 7135
>> Marcus Harris
>> Shenton Park
>> Western Australia 6008
>> Australia
>> Cryptodome Pty Ltd
>> cryptodo...@me.com
>> Mob: +61 (0) 417965618
>> 
>> 
>> 
>> 
>> 
>>> On 17/09/2013, at 10:09 AM, Alan Smith  wrote:
>>> 
>>> Hello Marcus
>>> 
>>> I have no problems with the various options of playing music around my 
>>> home network.  I can't replicate your problem.
>>> 
>>> How are you attempting to switch music from AppleTV back to the iMac?  
>>> Is this a new problem since, say, OSX 10.8.5 update?  Are you referring 
>>> to "Apple Preferences - Sound", the "Apple TV Settings", or the iTunes 
>>> icon to "choose which speakers to use"?   Do you initially choose the 
>>> music from AppleTV/television or from iTunes?
>>> 
>>> If you switch via the iTunes icon, then are your various devices 
>>> visible initially?I have choice of Computer, AppleTV or Airport 
>>> Express.  Do you have Single or Multiple option selected?  What 
>>> displays when the problem happens?
>>> 
>>> I

Re: Apple TV, iMac and Sound Preferences

2013-09-19 Thread Marcus F Harris
Hi Ronni,
Yes, the iMac is connected by Ethernet to the Netgear Router ( ADSL2+) DG834N.
and the ATV is using its wifi.
Right now SOUND>OUTPUT is showing both "Internal Speakers" and ATV. I don't yet 
have an Airport Express.
I can switch between ATV and internal speakers until I shut down and restart 
the iMac. Then only the single choice is ATV if the ATV has not been turned off.
Cheers and thanks for the advice on iOS 7
Marcus
Marcus Harris
P.O. Box 7135
Marcus Harris
Shenton Park
Western Australia 6008
Australia
Cryptodome Pty Ltd
cryptodo...@me.com
Mob: +61 (0) 417965618





On 19/09/2013, at 3:16 PM, Ronda Brown  wrote:

> Hi Marcus,
> 
> Is you iMac connected via Ethernet to the Router, and ATV via WiFi?
> 
> On your iMac - System Preferences > Sound >Output - do you see "Internal 
> Speakers", Apple TV and AirPort Express (if ATV is connected via WiFi)?
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> On 19 Sep 2013, at 3:01 pm, Marcus F Harris  wrote:
> 
>> Apple TV, iMac and Sound Preferences Update on this issue.
>> I left Apple TV on and shut down my iMac. On starting up again, the Sound 
>> preferences did not reveal the internal speakers only Apple TV. 
>> I disconnected Apple TV , but that did not change the preferences.
>> I did a restart and once again only the Apple TV was showing.
>> I disconnected Apple TV again and then restarted the iMac and bingo, the 
>> internal speakers are revealed in preferences.
>> I reconnected Apple TV and there's the choice again.
>> Obviously, I don't want to have to go through this tedious procedure every 
>> time I want to change sound output, so any further advice would be great.
>> Just to confirm my system is up to date and I used the combo instal for ML 
>> 10.8.5
>> Cheers
>> Marcus
>> Marcus Harris
>> P.O. Box 7135
>> Marcus Harris
>> Shenton Park
>> Western Australia 6008
>> Australia
>> Cryptodome Pty Ltd
>> cryptodo...@me.com
>> Mob: +61 (0) 417965618
>> 
>> 
>> 
>> 
>> 
>> On 17/09/2013, at 6:33 PM, Marcus F Harris  wrote:
>> 
>>> NO Alan, I either use Apple TV or the internal Speakers on iMac
>>> Thanks, I'll watch to see if I can pin down when it occurs,
>>> Cheers
>>> Marcus
>>> Marcus Harris
>>> P.O. Box 7135
>>> Marcus Harris
>>> Shenton Park
>>> Western Australia 6008
>>> Australia
>>> Cryptodome Pty Ltd
>>> cryptodo...@me.com
>>> Mob: +61 (0) 417965618
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On 17/09/2013, at 4:01 PM, Alan Smith  wrote:
>>> 
 Hi Marcus
 
 A way-out suggestion - - -.Is your iMac output port ever used for 
 headphones or extension speakers?  Might be a dirty internal switch 
 contact.   Plug in a (clean) headset plug several times and swivel it 
 around to exercise the springs!
 
 Cheers
 Alan
 
 
 On 17/09/2013, at 2:36 PM, Marcus F Harris  wrote:
 
> Thanks Alan,
> I'm going to try my setup again to pin down when exactly the SOUND 
> preferences window refuses to reveal Internal speakers. It occurs afterI 
> have been playing though Apple Tv but not immediately. I think it could 
> be after the Apple Tv is left on for a day or two and meanwhile I have 
> had reason to restart the iMac, but I'll wait until I ned to do that to 
> let you know.
> All my software is up to date.
> cheers
> 
> 
> Marcus
> Marcus Harris
> P.O. Box 7135
> Marcus Harris
> Shenton Park
> Western Australia 6008
> Australia
> Cryptodome Pty Ltd
> cryptodo...@me.com
> Mob: +61 (0) 417965618
> 
> 
> 
> 
> 
> On 17/09/2013, at 10:09 AM, Alan Smith  wrote:
> 
>> Hello Marcus
>> 
>> I have no problems with the various options of playing music around my 
>> home network.  I can't replicate your problem.
>> 
>> How are you attempting to switch music from AppleTV back to the iMac?  
>> Is this a new problem since, say, OSX 10.8.5 update?  Are you referring 
>> to "Apple Preferences - Sound", the "Apple TV Settings", or the iTunes 
>> icon to "choose which speakers to use"?   Do you initially choose the 
>> music from AppleTV/television or from iTunes?
>> 
>> If you switch via the iTunes icon, then are your various devices visible 
>> initially?I have choice of Computer, AppleTV or Airport Express.  Do 
>> you have Single or Multiple option selected?  What displays when the 
>> problem happens?
>> 
>> I find the Apple Preferences - Sound to be unstable on rare occasions.   
>> When this happens the ticked item does not work.  I generally get it 
>> working again by ticking another item and back to the output (or input) 
>> I want.  But all choices are still displayed.
>> 
>> Cheers
>> Alan.
>> 
>> 
>> On 16/09/2013, at 5:08 PM, Marcus F Harris  wrote:
>> 
>>> Hi, I tried to switch playing music in iTunes from Apple TV back to my 
>>> iMac desktop.
>>> The sound preferences win

Re: Apple TV, iMac and Sound Preferences

2013-09-19 Thread Ronda Brown
Hi Marcus,

Is you iMac connected via Ethernet to the Router, and ATV via WiFi?

On your iMac - System Preferences > Sound >Output - do you see "Internal 
Speakers", Apple TV and AirPort Express (if ATV is connected via WiFi)?

Cheers,
Ronni

Sent from Ronni's iPad4

> On 19 Sep 2013, at 3:01 pm, Marcus F Harris  wrote:
> 
> Apple TV, iMac and Sound Preferences Update on this issue.
> I left Apple TV on and shut down my iMac. On starting up again, the Sound 
> preferences did not reveal the internal speakers only Apple TV. 
> I disconnected Apple TV , but that did not change the preferences.
> I did a restart and once again only the Apple TV was showing.
> I disconnected Apple TV again and then restarted the iMac and bingo, the 
> internal speakers are revealed in preferences.
> I reconnected Apple TV and there's the choice again.
> Obviously, I don't want to have to go through this tedious procedure every 
> time I want to change sound output, so any further advice would be great.
> Just to confirm my system is up to date and I used the combo instal for ML 
> 10.8.5
> Cheers
> Marcus
> Marcus Harris
> P.O. Box 7135
> Marcus Harris
> Shenton Park
> Western Australia 6008
> Australia
> Cryptodome Pty Ltd
> cryptodo...@me.com
> Mob: +61 (0) 417965618
> 
> 
> 
> 
> 
>> On 17/09/2013, at 6:33 PM, Marcus F Harris  wrote:
>> 
>> NO Alan, I either use Apple TV or the internal Speakers on iMac
>> Thanks, I'll watch to see if I can pin down when it occurs,
>> Cheers
>> Marcus
>> Marcus Harris
>> P.O. Box 7135
>> Marcus Harris
>> Shenton Park
>> Western Australia 6008
>> Australia
>> Cryptodome Pty Ltd
>> cryptodo...@me.com
>> Mob: +61 (0) 417965618
>> 
>> 
>> 
>> 
>> 
>>> On 17/09/2013, at 4:01 PM, Alan Smith  wrote:
>>> 
>>> Hi Marcus
>>> 
>>> A way-out suggestion - - -.Is your iMac output port ever used for 
>>> headphones or extension speakers?  Might be a dirty internal switch 
>>> contact.   Plug in a (clean) headset plug several times and swivel it 
>>> around to exercise the springs!
>>> 
>>> Cheers
>>> Alan
>>> 
>>> 
 On 17/09/2013, at 2:36 PM, Marcus F Harris  wrote:
 
 Thanks Alan,
 I'm going to try my setup again to pin down when exactly the SOUND 
 preferences window refuses to reveal Internal speakers. It occurs afterI 
 have been playing though Apple Tv but not immediately. I think it could be 
 after the Apple Tv is left on for a day or two and meanwhile I have had 
 reason to restart the iMac, but I'll wait until I ned to do that to let 
 you know.
 All my software is up to date.
 cheers
 
 
 Marcus
 Marcus Harris
 P.O. Box 7135
 Marcus Harris
 Shenton Park
 Western Australia 6008
 Australia
 Cryptodome Pty Ltd
 cryptodo...@me.com
 Mob: +61 (0) 417965618
 
 
 
 
 
> On 17/09/2013, at 10:09 AM, Alan Smith  wrote:
> 
> Hello Marcus
> 
> I have no problems with the various options of playing music around my 
> home network.  I can't replicate your problem.
> 
> How are you attempting to switch music from AppleTV back to the iMac?  Is 
> this a new problem since, say, OSX 10.8.5 update?  Are you referring to 
> "Apple Preferences - Sound", the "Apple TV Settings", or the iTunes icon 
> to "choose which speakers to use"?   Do you initially choose the music 
> from AppleTV/television or from iTunes?
> 
> If you switch via the iTunes icon, then are your various devices visible 
> initially?I have choice of Computer, AppleTV or Airport Express.  Do 
> you have Single or Multiple option selected?  What displays when the 
> problem happens?
> 
> I find the Apple Preferences - Sound to be unstable on rare occasions.   
> When this happens the ticked item does not work.  I generally get it 
> working again by ticking another item and back to the output (or input) I 
> want.  But all choices are still displayed.
> 
> Cheers
> Alan.
> 
> 
>> On 16/09/2013, at 5:08 PM, Marcus F Harris  wrote:
>> 
>> Hi, I tried to switch playing music in iTunes from Apple TV back to my 
>> iMac desktop.
>> The sound preferences window, didn't show the iMac as a choice .
>> I turned off the Apple TV and that didn't change anything.
>> I then restarted the iMac and low and behold sound was available as a 
>> choice on the iMac.
>> Is there some way to avoid this process of switching from Apple TV back 
>> to iMac? Hopefully I didn't miss something obvious!
>> iTunes 11.0.5
>> iMac 27 late 2009 3.06GHz System OSX 10.8.5
>> Thanks
>> Marcus
>> Marcus Harris
>> P.O. Box 7135
>> Marcus Harris
>> Shenton Park
>> Western Australia 6008
>> Australia
>> Cryptodome Pty Ltd
>> cryptodo...@me.com
>> Mob: +61 (0) 417965618
>> 
>> iMac 27 late 2009 3.06GHz System OSX 10.8.5
>> 
>> >
-- The WA Macintosh User Group Ma

Re: Apple TV, iMac and Sound Preferences

2013-09-19 Thread Marcus F Harris
Apple TV, iMac and Sound Preferences Update on this issue.
I left Apple TV on and shut down my iMac. On starting up again, the Sound 
preferences did not reveal the internal speakers only Apple TV. 
I disconnected Apple TV , but that did not change the preferences.
I did a restart and once again only the Apple TV was showing.
I disconnected Apple TV again and then restarted the iMac and bingo, the 
internal speakers are revealed in preferences.
I reconnected Apple TV and there's the choice again.
Obviously, I don't want to have to go through this tedious procedure every time 
I want to change sound output, so any further advice would be great.
Just to confirm my system is up to date and I used the combo instal for ML 
10.8.5
Cheers
Marcus
Marcus Harris
P.O. Box 7135
Marcus Harris
Shenton Park
Western Australia 6008
Australia
Cryptodome Pty Ltd
cryptodo...@me.com
Mob: +61 (0) 417965618





On 17/09/2013, at 6:33 PM, Marcus F Harris  wrote:

> NO Alan, I either use Apple TV or the internal Speakers on iMac
> Thanks, I'll watch to see if I can pin down when it occurs,
> Cheers
> Marcus
> Marcus Harris
> P.O. Box 7135
> Marcus Harris
> Shenton Park
> Western Australia 6008
> Australia
> Cryptodome Pty Ltd
> cryptodo...@me.com
> Mob: +61 (0) 417965618
> 
> 
> 
> 
> 
> On 17/09/2013, at 4:01 PM, Alan Smith  wrote:
> 
>> Hi Marcus
>> 
>> A way-out suggestion - - -.Is your iMac output port ever used for 
>> headphones or extension speakers?  Might be a dirty internal switch contact. 
>>   Plug in a (clean) headset plug several times and swivel it around to 
>> exercise the springs!
>> 
>> Cheers
>> Alan
>> 
>> 
>> On 17/09/2013, at 2:36 PM, Marcus F Harris  wrote:
>> 
>>> Thanks Alan,
>>> I'm going to try my setup again to pin down when exactly the SOUND 
>>> preferences window refuses to reveal Internal speakers. It occurs afterI 
>>> have been playing though Apple Tv but not immediately. I think it could be 
>>> after the Apple Tv is left on for a day or two and meanwhile I have had 
>>> reason to restart the iMac, but I'll wait until I ned to do that to let you 
>>> know.
>>> All my software is up to date.
>>> cheers
>>> 
>>> 
>>> Marcus
>>> Marcus Harris
>>> P.O. Box 7135
>>> Marcus Harris
>>> Shenton Park
>>> Western Australia 6008
>>> Australia
>>> Cryptodome Pty Ltd
>>> cryptodo...@me.com
>>> Mob: +61 (0) 417965618
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On 17/09/2013, at 10:09 AM, Alan Smith  wrote:
>>> 
 Hello Marcus
 
 I have no problems with the various options of playing music around my 
 home network.  I can't replicate your problem.
 
 How are you attempting to switch music from AppleTV back to the iMac?  Is 
 this a new problem since, say, OSX 10.8.5 update?  Are you referring to 
 "Apple Preferences - Sound", the "Apple TV Settings", or the iTunes icon 
 to "choose which speakers to use"?   Do you initially choose the music 
 from AppleTV/television or from iTunes?
 
 If you switch via the iTunes icon, then are your various devices visible 
 initially?I have choice of Computer, AppleTV or Airport Express.  Do 
 you have Single or Multiple option selected?  What displays when the 
 problem happens?
 
 I find the Apple Preferences - Sound to be unstable on rare occasions.   
 When this happens the ticked item does not work.  I generally get it 
 working again by ticking another item and back to the output (or input) I 
 want.  But all choices are still displayed.
 
 Cheers
 Alan.
 
 
 On 16/09/2013, at 5:08 PM, Marcus F Harris  wrote:
 
> Hi, I tried to switch playing music in iTunes from Apple TV back to my 
> iMac desktop.
> The sound preferences window, didn't show the iMac as a choice .
> I turned off the Apple TV and that didn't change anything.
> I then restarted the iMac and low and behold sound was available as a 
> choice on the iMac.
> Is there some way to avoid this process of switching from Apple TV back 
> to iMac? Hopefully I didn't miss something obvious!
> iTunes 11.0.5
> iMac 27 late 2009 3.06GHz System OSX 10.8.5
> Thanks
> Marcus
> Marcus Harris
> P.O. Box 7135
> Marcus Harris
> Shenton Park
> Western Australia 6008
> Australia
> Cryptodome Pty Ltd
> cryptodo...@me.com
> Mob: +61 (0) 417965618
> 
> iMac 27 late 2009 3.06GHz System OSX 10.8.5
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 

Re: Apple TV, iMac and Sound Preferences

2013-09-17 Thread Tim Law
Marcus, 

Out of interest, what options does the sound preferences window show for your 
sound output?

The reason I ask is that somehow I managed to load an odd sound app that 
corrupted the sound preferences and it took ages to get rid of. It showed up in 
the sound preference options and also disabled the internal speaker in my Mac 
Mini.  I can't recall it's name. 

Whilst I resolved that issue some time ago, now and again the Mac Mini (10.8.5) 
loses it's internal speaker sound. It is resolved by running Onyx, the free 
maintenance programme that never fails to return crispness to the computer, and 
resolve the sound problems. 

Tim


On 17/09/2013, at 2:36 PM, Marcus F Harris  wrote:

> Thanks Alan,
> I'm going to try my setup again to pin down when exactly the SOUND 
> preferences window refuses to reveal Internal speakers. It occurs afterI have 
> been playing though Apple Tv but not immediately. I think it could be after 
> the Apple Tv is left on for a day or two and meanwhile I have had reason to 
> restart the iMac, but I'll wait until I ned to do that to let you know.
> All my software is up to date.
> cheers
> 
> 
> Marcus
> Marcus Harris
> P.O. Box 7135
> Marcus Harris
> Shenton Park
> Western Australia 6008
> Australia
> Cryptodome Pty Ltd
> cryptodo...@me.com
> Mob: +61 (0) 417965618
> 
> 
> 
> 
> 
> On 17/09/2013, at 10:09 AM, Alan Smith  wrote:
> 
>> Hello Marcus
>> 
>> I have no problems with the various options of playing music around my home 
>> network.  I can't replicate your problem.
>> 
>> How are you attempting to switch music from AppleTV back to the iMac?  Is 
>> this a new problem since, say, OSX 10.8.5 update?  Are you referring to 
>> "Apple Preferences - Sound", the "Apple TV Settings", or the iTunes icon to 
>> "choose which speakers to use"?   Do you initially choose the music from 
>> AppleTV/television or from iTunes?
>> 
>> If you switch via the iTunes icon, then are your various devices visible 
>> initially?I have choice of Computer, AppleTV or Airport Express.  Do you 
>> have Single or Multiple option selected?  What displays when the problem 
>> happens?
>> 
>> I find the Apple Preferences - Sound to be unstable on rare occasions.   
>> When this happens the ticked item does not work.  I generally get it working 
>> again by ticking another item and back to the output (or input) I want.  But 
>> all choices are still displayed.
>> 
>> Cheers
>> Alan.
>> 
>> 
>> On 16/09/2013, at 5:08 PM, Marcus F Harris  wrote:
>> 
>>> Hi, I tried to switch playing music in iTunes from Apple TV back to my iMac 
>>> desktop.
>>> The sound preferences window, didn't show the iMac as a choice .
>>> I turned off the Apple TV and that didn't change anything.
>>> I then restarted the iMac and low and behold sound was available as a 
>>> choice on the iMac.
>>> Is there some way to avoid this process of switching from Apple TV back to 
>>> iMac? Hopefully I didn't miss something obvious!
>>> iTunes 11.0.5
>>> iMac 27 late 2009 3.06GHz System OSX 10.8.5
>>> Thanks
>>> Marcus
>>> Marcus Harris
>>> P.O. Box 7135
>>> Marcus Harris
>>> Shenton Park
>>> Western Australia 6008
>>> Australia
>>> Cryptodome Pty Ltd
>>> cryptodo...@me.com
>>> Mob: +61 (0) 417965618
>>> 
>>> iMac 27 late 2009 3.06GHz System OSX 10.8.5
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Apple TV, iMac and Sound Preferences

2013-09-17 Thread Marcus F Harris
NO Alan, I either use Apple TV or the internal Speakers on iMac
Thanks, I'll watch to see if I can pin down when it occurs,
Cheers
Marcus
Marcus Harris
P.O. Box 7135
Marcus Harris
Shenton Park
Western Australia 6008
Australia
Cryptodome Pty Ltd
cryptodo...@me.com
Mob: +61 (0) 417965618





On 17/09/2013, at 4:01 PM, Alan Smith  wrote:

> Hi Marcus
> 
> A way-out suggestion - - -.Is your iMac output port ever used for 
> headphones or extension speakers?  Might be a dirty internal switch contact.  
>  Plug in a (clean) headset plug several times and swivel it around to 
> exercise the springs!
> 
> Cheers
> Alan
> 
> 
> On 17/09/2013, at 2:36 PM, Marcus F Harris  wrote:
> 
>> Thanks Alan,
>> I'm going to try my setup again to pin down when exactly the SOUND 
>> preferences window refuses to reveal Internal speakers. It occurs afterI 
>> have been playing though Apple Tv but not immediately. I think it could be 
>> after the Apple Tv is left on for a day or two and meanwhile I have had 
>> reason to restart the iMac, but I'll wait until I ned to do that to let you 
>> know.
>> All my software is up to date.
>> cheers
>> 
>> 
>> Marcus
>> Marcus Harris
>> P.O. Box 7135
>> Marcus Harris
>> Shenton Park
>> Western Australia 6008
>> Australia
>> Cryptodome Pty Ltd
>> cryptodo...@me.com
>> Mob: +61 (0) 417965618
>> 
>> 
>> 
>> 
>> 
>> On 17/09/2013, at 10:09 AM, Alan Smith  wrote:
>> 
>>> Hello Marcus
>>> 
>>> I have no problems with the various options of playing music around my home 
>>> network.  I can't replicate your problem.
>>> 
>>> How are you attempting to switch music from AppleTV back to the iMac?  Is 
>>> this a new problem since, say, OSX 10.8.5 update?  Are you referring to 
>>> "Apple Preferences - Sound", the "Apple TV Settings", or the iTunes icon to 
>>> "choose which speakers to use"?   Do you initially choose the music from 
>>> AppleTV/television or from iTunes?
>>> 
>>> If you switch via the iTunes icon, then are your various devices visible 
>>> initially?I have choice of Computer, AppleTV or Airport Express.  Do 
>>> you have Single or Multiple option selected?  What displays when the 
>>> problem happens?
>>> 
>>> I find the Apple Preferences - Sound to be unstable on rare occasions.   
>>> When this happens the ticked item does not work.  I generally get it 
>>> working again by ticking another item and back to the output (or input) I 
>>> want.  But all choices are still displayed.
>>> 
>>> Cheers
>>> Alan.
>>> 
>>> 
>>> On 16/09/2013, at 5:08 PM, Marcus F Harris  wrote:
>>> 
 Hi, I tried to switch playing music in iTunes from Apple TV back to my 
 iMac desktop.
 The sound preferences window, didn't show the iMac as a choice .
 I turned off the Apple TV and that didn't change anything.
 I then restarted the iMac and low and behold sound was available as a 
 choice on the iMac.
 Is there some way to avoid this process of switching from Apple TV back to 
 iMac? Hopefully I didn't miss something obvious!
 iTunes 11.0.5
 iMac 27 late 2009 3.06GHz System OSX 10.8.5
 Thanks
 Marcus
 Marcus Harris
 P.O. Box 7135
 Marcus Harris
 Shenton Park
 Western Australia 6008
 Australia
 Cryptodome Pty Ltd
 cryptodo...@me.com
 Mob: +61 (0) 417965618
 
 iMac 27 late 2009 3.06GHz System OSX 10.8.5
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Apple TV, iMac and Sound Preferences

2013-09-17 Thread Alan Smith
Hi Marcus

A way-out suggestion - - -.Is your iMac output port ever used for 
headphones or extension speakers?  Might be a dirty internal switch contact.   
Plug in a (clean) headset plug several times and swivel it around to exercise 
the springs!

Cheers
Alan


On 17/09/2013, at 2:36 PM, Marcus F Harris  wrote:

> Thanks Alan,
> I'm going to try my setup again to pin down when exactly the SOUND 
> preferences window refuses to reveal Internal speakers. It occurs afterI have 
> been playing though Apple Tv but not immediately. I think it could be after 
> the Apple Tv is left on for a day or two and meanwhile I have had reason to 
> restart the iMac, but I'll wait until I ned to do that to let you know.
> All my software is up to date.
> cheers
> 
> 
> Marcus
> Marcus Harris
> P.O. Box 7135
> Marcus Harris
> Shenton Park
> Western Australia 6008
> Australia
> Cryptodome Pty Ltd
> cryptodo...@me.com
> Mob: +61 (0) 417965618
> 
> 
> 
> 
> 
> On 17/09/2013, at 10:09 AM, Alan Smith  wrote:
> 
>> Hello Marcus
>> 
>> I have no problems with the various options of playing music around my home 
>> network.  I can't replicate your problem.
>> 
>> How are you attempting to switch music from AppleTV back to the iMac?  Is 
>> this a new problem since, say, OSX 10.8.5 update?  Are you referring to 
>> "Apple Preferences - Sound", the "Apple TV Settings", or the iTunes icon to 
>> "choose which speakers to use"?   Do you initially choose the music from 
>> AppleTV/television or from iTunes?
>> 
>> If you switch via the iTunes icon, then are your various devices visible 
>> initially?I have choice of Computer, AppleTV or Airport Express.  Do you 
>> have Single or Multiple option selected?  What displays when the problem 
>> happens?
>> 
>> I find the Apple Preferences - Sound to be unstable on rare occasions.   
>> When this happens the ticked item does not work.  I generally get it working 
>> again by ticking another item and back to the output (or input) I want.  But 
>> all choices are still displayed.
>> 
>> Cheers
>> Alan.
>> 
>> 
>> On 16/09/2013, at 5:08 PM, Marcus F Harris  wrote:
>> 
>>> Hi, I tried to switch playing music in iTunes from Apple TV back to my iMac 
>>> desktop.
>>> The sound preferences window, didn't show the iMac as a choice .
>>> I turned off the Apple TV and that didn't change anything.
>>> I then restarted the iMac and low and behold sound was available as a 
>>> choice on the iMac.
>>> Is there some way to avoid this process of switching from Apple TV back to 
>>> iMac? Hopefully I didn't miss something obvious!
>>> iTunes 11.0.5
>>> iMac 27 late 2009 3.06GHz System OSX 10.8.5
>>> Thanks
>>> Marcus
>>> Marcus Harris
>>> P.O. Box 7135
>>> Marcus Harris
>>> Shenton Park
>>> Western Australia 6008
>>> Australia
>>> Cryptodome Pty Ltd
>>> cryptodo...@me.com
>>> Mob: +61 (0) 417965618
>>> 
>>> iMac 27 late 2009 3.06GHz System OSX 10.8.5
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Apple TV, iMac and Sound Preferences

2013-09-16 Thread Marcus F Harris
Thanks Alan,
I'm going to try my setup again to pin down when exactly the SOUND preferences 
window refuses to reveal Internal speakers. It occurs afterI have been playing 
though Apple Tv but not immediately. I think it could be after the Apple Tv is 
left on for a day or two and meanwhile I have had reason to restart the iMac, 
but I'll wait until I ned to do that to let you know.
All my software is up to date.
cheers


Marcus
Marcus Harris
P.O. Box 7135
Marcus Harris
Shenton Park
Western Australia 6008
Australia
Cryptodome Pty Ltd
cryptodo...@me.com
Mob: +61 (0) 417965618





On 17/09/2013, at 10:09 AM, Alan Smith  wrote:

> Hello Marcus
> 
> I have no problems with the various options of playing music around my home 
> network.  I can't replicate your problem.
> 
> How are you attempting to switch music from AppleTV back to the iMac?  Is 
> this a new problem since, say, OSX 10.8.5 update?  Are you referring to 
> "Apple Preferences - Sound", the "Apple TV Settings", or the iTunes icon to 
> "choose which speakers to use"?   Do you initially choose the music from 
> AppleTV/television or from iTunes?
> 
> If you switch via the iTunes icon, then are your various devices visible 
> initially?I have choice of Computer, AppleTV or Airport Express.  Do you 
> have Single or Multiple option selected?  What displays when the problem 
> happens?
> 
> I find the Apple Preferences - Sound to be unstable on rare occasions.   When 
> this happens the ticked item does not work.  I generally get it working again 
> by ticking another item and back to the output (or input) I want.  But all 
> choices are still displayed.
> 
> Cheers
> Alan.
> 
> 
> On 16/09/2013, at 5:08 PM, Marcus F Harris  wrote:
> 
>> Hi, I tried to switch playing music in iTunes from Apple TV back to my iMac 
>> desktop.
>> The sound preferences window, didn't show the iMac as a choice .
>> I turned off the Apple TV and that didn't change anything.
>> I then restarted the iMac and low and behold sound was available as a choice 
>> on the iMac.
>> Is there some way to avoid this process of switching from Apple TV back to 
>> iMac? Hopefully I didn't miss something obvious!
>> iTunes 11.0.5
>> iMac 27 late 2009 3.06GHz System OSX 10.8.5
>> Thanks
>> Marcus
>> Marcus Harris
>> P.O. Box 7135
>> Marcus Harris
>> Shenton Park
>> Western Australia 6008
>> Australia
>> Cryptodome Pty Ltd
>> cryptodo...@me.com
>> Mob: +61 (0) 417965618
>> 
>> iMac 27 late 2009 3.06GHz System OSX 10.8.5
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Apple TV, iMac and Sound Preferences

2013-09-16 Thread Alan Smith
Hello Marcus

I have no problems with the various options of playing music around my home 
network.  I can't replicate your problem.

How are you attempting to switch music from AppleTV back to the iMac?  Is this 
a new problem since, say, OSX 10.8.5 update?  Are you referring to "Apple 
Preferences - Sound", the "Apple TV Settings", or the iTunes icon to "choose 
which speakers to use"?   Do you initially choose the music from 
AppleTV/television or from iTunes?

If you switch via the iTunes icon, then are your various devices visible 
initially?I have choice of Computer, AppleTV or Airport Express.  Do you 
have Single or Multiple option selected?  What displays when the problem 
happens?

I find the Apple Preferences - Sound to be unstable on rare occasions.   When 
this happens the ticked item does not work.  I generally get it working again 
by ticking another item and back to the output (or input) I want.  But all 
choices are still displayed.

Cheers
Alan.


On 16/09/2013, at 5:08 PM, Marcus F Harris  wrote:

> Hi, I tried to switch playing music in iTunes from Apple TV back to my iMac 
> desktop.
> The sound preferences window, didn't show the iMac as a choice .
> I turned off the Apple TV and that didn't change anything.
> I then restarted the iMac and low and behold sound was available as a choice 
> on the iMac.
> Is there some way to avoid this process of switching from Apple TV back to 
> iMac? Hopefully I didn't miss something obvious!
> iTunes 11.0.5
> iMac 27 late 2009 3.06GHz System OSX 10.8.5
> Thanks
> Marcus
> Marcus Harris
> P.O. Box 7135
> Marcus Harris
> Shenton Park
> Western Australia 6008
> Australia
> Cryptodome Pty Ltd
> cryptodo...@me.com
> Mob: +61 (0) 417965618
> 
> iMac 27 late 2009 3.06GHz System OSX 10.8.5
> 
> 
> 
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Re: Apple TV

2012-10-13 Thread Ronni Brown
Hi Laura,

Yes, similar to a computer... often just requires a "Restart" :-)
Sometimes you might find you need to Restart your Router and Apple TV.
Turn them both OFF wait 30 seconds and then turn them on again.

Cheers,
Ronni

On 13/10/2012, at 3:55 PM, Laura Webb  wrote:

> Hi Ronni
> 
> Not sure how to Reset All but did turn everything off, then back on and it 
> now seems OK. I should have thought of that, so often a sure fix. Probably a 
> bit scared given the first time anything has interrupted Apple TV.
> 
> Many thanks
> Kind regards
> Laura 
> 
> Sent from my iPad
> 
> 
> On 13/10/2012, at 3:24 PM, Ronni Brown  wrote:
> 
>> Hi Laura,
>> 
>> Have you tried: "Reset All" settings on the ATV3, and then try again?
>> 
>> Cheers,
>> Ronni
>> 
>> On 13/10/2012, at 3:15 PM, Laura Webb  wrote:
>> 
>>> Good afternoon all
>>> 
>>> I am having problems with my Apple TV. It is unable to access the iTunes 
>>> Store. A message appears stating:-
>>> 
>>> "Unable to sign in
>>> Apple TV cannot connect to the server at this time. Please try later."
>>> 
>>> This message first appeared yesterday, I tried many times then and again 
>>> today but the problem persists. Less than six months old, the Apple TV is 
>>> usually sheer joy to use. This is its first hiccup.
>>> 
>>> I am hoping someone might be able to suggest a solution.
>>> 
>>> Regards
>>> Laura 
>>> 
>>> 
>>> Sent from my iPad

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Re: Apple TV

2012-10-13 Thread Laura Webb
Hi Ronni

Not sure how to Reset All but did turn everything off, then back on and it now 
seems OK. I should have thought of that, so often a sure fix. Probably a bit 
scared given the first time anything has interrupted Apple TV.

Many thanks
Kind regards
Laura 

Sent from my iPad


On 13/10/2012, at 3:24 PM, Ronni Brown  wrote:

> Hi Laura,
> 
> Have you tried: "Reset All" settings on the ATV3, and then try again?
> 
> Cheers,
> Ronni
> 
> On 13/10/2012, at 3:15 PM, Laura Webb  wrote:
> 
>> Good afternoon all
>> 
>> I am having problems with my Apple TV. It is unable to access the iTunes 
>> Store. A message appears stating:-
>> 
>> "Unable to sign in
>> Apple TV cannot connect to the server at this time. Please try later."
>> 
>> This message first appeared yesterday, I tried many times then and again 
>> today but the problem persists. Less than six months old, the Apple TV is 
>> usually sheer joy to use. This is its first hiccup.
>> 
>> I am hoping someone might be able to suggest a solution.
>> 
>> Regards
>> Laura 
>> 
>> 
>> Sent from my iPad
> 
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Re: Apple TV

2012-10-13 Thread Ronni Brown
Hi Laura,

Have you tried: "Reset All" settings on the ATV3, and then try again?

Cheers,
Ronni

On 13/10/2012, at 3:15 PM, Laura Webb  wrote:

> Good afternoon all
> 
> I am having problems with my Apple TV. It is unable to access the iTunes 
> Store. A message appears stating:-
> 
> "Unable to sign in
> Apple TV cannot connect to the server at this time. Please try later."
> 
> This message first appeared yesterday, I tried many times then and again 
> today but the problem persists. Less than six months old, the Apple TV is 
> usually sheer joy to use. This is its first hiccup.
> 
> I am hoping someone might be able to suggest a solution.
> 
> Regards
> Laura 
> 
> 
> Sent from my iPad
> 

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Re: Apple TV won't wake iMac

2012-10-10 Thread Alan Smith
Hi Ronni

Thanks for your time and effort in pursuing this.   

"Wake on demand" is still a big issue on the open forums, but tone becomes 
acrimonious and unhelpful very quickly.   I repeat my comment above, and thanks 
for your patience and help with WAMUG members, and with me in particular.  

I will need to spend some time digesting the comments you made, particularly 
relating to the computer operation and the interaction of the two energy saving 
options 'Computer Sleep' and 'Put hard disks to sleep when possible'.   I may 
have jumped to conclusions about what "server mode" implies.

Like at least one other WAMUG poster, I too am eagerly awaiting release of the 
new iMac with the new processor.  It seems the wait is just getting longer.

BTW, I never installed Lion - I went directly from Snow Leopard to Mountain 
Lion.   And now I'm stuck in "variable testing mode' and have no time to watch 
AppleTV!

Cheers
Alan


On 11/10/2012, at 12:46 PM, Ronni Brown  wrote:

Hi Allan,

I feel you need to pay a consultant to come out and see how you have everything 
set up and also to check your Operating System, as you have been having a lot 
of problems in Lion and now in Mountain Lion. 
Without seeing exactly how you have things setup & connected, and what is 
happening on your System; trying to support via email is extremely difficult.

That said, I will add few comments:
You are trying to setup Bonjour 'Sleep Proxy Service', also known as ‘Wake on 
Demand’.
So you can wake your Mac remotely - Auto-Wake for Network Access.  
Before the Mac actually dozes off, it hands off its list of available network 
services - file sharing, screen sharing, iTunes, sharing, printer sharing and 
so on. Basically it "Keeps a sleeping Mac available on the Network".

I sent a link in my first reply to this subject 'About Wake On Demand'.

More Comments in Situ below:

On 11/10/2012, at 2:27 AM, Alan Smith  wrote:
> 
> 1. The "wake for network access" option in System Preferences works for me in 
> certain circumstances.   It generates a Console log entry of "kernel: Wake 
> reason: GIGE (Network)".  When this occurs Apple TV can access iTunes and 
> play back music (files located on internal hard drive) and movies (files on 
> external hard drive).  But the iMac does not really wake up.  The screen is 
> still black.  

That is correct. With 'Wake on Demand' enabled, your Mac will occasionally wake 
for a brief time, without lighting the screen, in order to maintain 
registrations with the Bonjour Sleep Proxy. 

> The external drive only becomes active (wakes?) when it needs to access a 
> movie - not for music.   The basic indication of things not working properly 
> is when ATV gives its messages about Home Sharing.  Then the Mac has to be 
> "woken" by the keyboard which also lights up the screen display.  This 
> results in a Console entry of "kernel: wake reason: OHC2" with a narrowing 
> (in my case) to the bluetooth device.  We now have several versions of what 
> is meant by the iMac being awake.

What appears after "kernel: wake reason: OHC2" as you have noticed indicates 
what triggered the "Wake on Demand".
OHC: stands for Open Host Controller, is usually USB or Firewire. If you see 
OHC1 or OHC2 it is almost certainly an external USB keyboard or mouse that has 
woken up the machine. If you don't want a bluetooth device waking your Mac, 
disable "Allow bluetooth to wake this computer".

> 2.  Similar ambiguity exists with what is meant (by me) and understood (by 
> you) when I talk about the iMac in Sleep mode.  I talk about "deep sleep" or 
> "light sleep" to describe certain conditions, but these are not formal Apple 
> definitions.  

Sleep: The Mac's RAM is left powered on while it's sleeping. This allows the 
Mac to wake up very quickly, because there's no need to load anything from the 
hard drive. This is the default sleep mode for desktop Macs.

Find Out Which Sleep Mode Your Mac is Using:

You can find out which sleep mode your Mac is using by opening the Terminal 
application, located at /Applications/Utilities/.
When the Terminal window opens, enter the following at the prompt:

pmset -g | grep hibernatemode

You should see one of the following responses:

hibernatemode 0

hibernatemode 1

hibernatemode 3

Zero means normal sleep and is the default for desktops; 1 means hibernate mode 
and is the default for older portables; 
3 means safe sleep and is the default for portables made after 2005. My MacBook 
Pro uses hibernatemode 3 which is default as I mentioned.



> An external observer can see the display as on or off, may hear the hard 
> drive fan or spinning disk or may note other indicators such as router led 
> signals. I think the distinction is important in tracking the cause and cure 
> of why "Apple TV won't wake iMac".

"Display Sleep" is different to "Computer Sleep". "Display Sleep" only sleeps 
t

Re: Apple TV won't wake iMac

2012-10-10 Thread Ronni Brown
Hi Allan,

I feel you need to pay a consultant to come out and see how you have everything 
set up and also to check your Operating System, as you have been having a lot 
of problems in Lion and now in Mountain Lion. 
Without seeing exactly how you have things setup & connected, and what is 
happening on your System; trying to support via email is extremely difficult.

That said, I will add few comments:
You are trying to setup Bonjour 'Sleep Proxy Service', also known as ‘Wake on 
Demand’.
So you can wake your Mac remotely - Auto-Wake for Network Access.  
Before the Mac actually dozes off, it hands off its list of available network 
services - file sharing, screen sharing, iTunes, sharing, printer sharing and 
so on. Basically it "Keeps a sleeping Mac available on the Network".

I sent a link in my first reply to this subject 'About Wake On Demand'.

More Comments in Situ below:

On 11/10/2012, at 2:27 AM, Alan Smith  wrote:
> 
> 1. The "wake for network access" option in System Preferences works for me in 
> certain circumstances.   It generates a Console log entry of "kernel: Wake 
> reason: GIGE (Network)".  When this occurs Apple TV can access iTunes and 
> play back music (files located on internal hard drive) and movies (files on 
> external hard drive).  But the iMac does not really wake up.  The screen is 
> still black.  

That is correct. With 'Wake on Demand' enabled, your Mac will occasionally wake 
for a brief time, without lighting the screen, in order to maintain 
registrations with the Bonjour Sleep Proxy. 

> The external drive only becomes active (wakes?) when it needs to access a 
> movie - not for music.   The basic indication of things not working properly 
> is when ATV gives its messages about Home Sharing.  Then the Mac has to be 
> "woken" by the keyboard which also lights up the screen display.  This 
> results in a Console entry of "kernel: wake reason: OHC2" with a narrowing 
> (in my case) to the bluetooth device.  We now have several versions of what 
> is meant by the iMac being awake.

What appears after "kernel: wake reason: OHC2" as you have noticed indicates 
what triggered the "Wake on Demand".
OHC: stands for Open Host Controller, is usually USB or Firewire. If you see 
OHC1 or OHC2 it is almost certainly an external USB keyboard or mouse that has 
woken up the machine. If you don't want a bluetooth device waking your Mac, 
disable "Allow bluetooth to wake this computer".

> 2.  Similar ambiguity exists with what is meant (by me) and understood (by 
> you) when I talk about the iMac in Sleep mode.  I talk about "deep sleep" or 
> "light sleep" to describe certain conditions, but these are not formal Apple 
> definitions.  

Sleep: The Mac's RAM is left powered on while it's sleeping. This allows the 
Mac to wake up very quickly, because there's no need to load anything from the 
hard drive. This is the default sleep mode for desktop Macs.

Find Out Which Sleep Mode Your Mac is Using:

You can find out which sleep mode your Mac is using by opening the Terminal 
application, located at /Applications/Utilities/.
When the Terminal window opens, enter the following at the prompt:

pmset -g | grep hibernatemode

You should see one of the following responses:

hibernatemode 0

hibernatemode 1

hibernatemode 3

Zero means normal sleep and is the default for desktops; 1 means hibernate mode 
and is the default for older portables; 
3 means safe sleep and is the default 
for portables made after 2005. My MacBook Pro uses hibernatemode 3 which is 
default as I mentioned.



> An external observer can see the display as on or off, may hear the hard 
> drive fan or spinning disk or may note other indicators such as router led 
> signals. I think the distinction is important in tracking the cause and cure 
> of why "Apple TV won't wake iMac".

"Display Sleep" is different to "Computer Sleep". "Display Sleep" only sleeps 
the Display - "Computer Sleep" includes 'Display Sleep'.

> 3.  Ronni's early response was to bypass solving why "wake for network 
> access" was not working and just apply a workaround fix: set the "Computer 
> Sleep" System Preference to "Never", while retaining a short "Display Sleep" 
> setting.  My understanding was that this would set the iMac hard drive to be 
> constantly on and spinning, server mode.

I explained that this is not so; the hard drive will not constantly be spinning 
as the computer is virtually idle.
 "This will turn off the display and conserve power whilst still keeping the 
iMac turned on and thus the network connection(s).
 Modern iMacs are relatively low power draw devices with the display turned off 
if you have power draw concerns."

>  Now if this is so, with Computer Sleep set to Never, does the other option 
> "Put hard disks to sleep when possible" have any effect or meaning? 

Why I suggested you DON'T select "Put the Hard Disk to slee

Re: Apple TV won't wake iMac

2012-10-10 Thread Alan Smith
Hi Daniel and Ronni

Semantic issues follow - but it is still "on topic".

My immediate understanding of Daniel's initial response was that he responded 
to my (semi rhetorical) question about other peoples experience of the "ATV - 
Wake" problem.  I appreciate the detail of Daniel's set-up and why he does not 
have the same experience as me.  It also triggered a "must do soon" thought - 
that I need to contact Daniel professionally.  Maybe I will compose my email 
this weekend Daniel!

Daniel's second response to Ronni highlighted the ambiguity of our language and 
the words we use.

Which leads to "Apple TV won't wake iMac".   I hope we all have the same 
understanding of the statement.  There are several forum topics using different 
terminology but all essentially looking for advice on fixing the same (?) 
problem with either WiFi or Ethernet Apple TV connection.   It seems to have 
become an issue with Lion and Mountain Lion.  I would have agreed, but now I 
would not swear that I did not have the problem with Snow Leopard.  The common 
factor appears to be that the "wake for network access" option - or its 
variants for WiFi - no longer functions reliably.

1. The "wake for network access" option in System Preferences works for me in 
certain circumstances.   It generates a Console log entry of "kernel: Wake 
reason: GIGE (Network)".  When this occurs Apple TV can access iTunes and play 
back music (files located on internal hard drive) and movies (files on external 
hard drive).  But the iMac does not really wake up.  The screen is still black. 
 The external drive only becomes active (wakes?) when it needs to access a 
movie - not for music.   The basic indication of things not working properly is 
when ATV gives its messages about Home Sharing.  Then the Mac has to be "woken" 
by the keyboard which also lights up the screen display.  This results in a 
Console entry of "kernel: wake reason: OHC2" with a narrowing (in my case) to 
the bluetooth device.  We now have several versions of what is meant by the 
iMac being awake.

2.  Similar ambiguity exists with what is meant (by me) and understood (by you) 
when I talk about the iMac in Sleep mode.  I talk about "deep sleep" or "light 
sleep" to describe certain conditions, but these are not formal Apple 
definitions.  An external observer can see the display as on or off, may hear 
the hard drive fan or spinning disk or may note other indicators such as router 
led signals.  I think the distinction is important in tracking the cause and 
cure of why "Apple TV won't wake iMac".

3.  Ronni's early response was to bypass solving why "wake for network access" 
was not working and just apply a workaround fix: set the "Computer Sleep" 
System Preference to "Never", while retaining a short "Display Sleep" setting.  
My understanding was that this would set the iMac hard drive to be constantly 
on and spinning, server mode.  Now if this is so, with Computer Sleep set to 
Never, does the other option "Put hard disks to sleep when possible" have any 
effect or meaning? 

4.  Now the nitty gritty.   The converse - Computer Sleep (and Display Sleep) 
set to 20 minutes and with "Put hard disks to sleep when possible" NOT selected 
- does seem to keep the hard drive spinning until after 20 minutes of 
inactivity.   This simple pairing of preferences seems to permit ATV to 
generate the "kernel: Wake reason: GIGE (Network)" signal via the "wake for 
network access" option (when computer is in "deep sleep" mode!).   This is 
hardly an intuitive connection, so is probably  a more subtle workaround fix.  
Or, as I suspect, a partial workaround fix.

This email response composed when I could not sleep.  Maybe I should have 
watched an Apple TV movie instead.

Cheers
Alan


On 10/10/2012, at 2:02 PM, Daniel Kerr  wrote:

Hi Ronni

Yes sorry, I was just tagging onto the "does no one else on WAMUG have this 
issue" at the end of his last email. 
It should probably have been no, but I don't do it that way wording lol. 
And was dictating and driving so couldn't cut the relevant bit. Lol. 
Why I tend to leave answering WAMUG emails until I'm home at night now lol - 
too hard otherwise sometimes. Lol. 

:)

Kind regards
Daniel

Sent from my iPhone 4s

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web: 

** For Everything Apple **

On 10/10/2012, at 12:55 PM, Ronni Brown  wrote:

> Hi Daniel,
> 
> I mentioned to Alan in my first response to his problem on 22 Sept. 2012, 
> that he only put the display to sleep, not the computer, and it worked, but 
> Alan does not wish to do this, he wants "Wake on LAN" to work.
> 
> His reply to my suggestion and my reply back is below.
> 
> /Start Quote:
> On 22/09/2012, at 4:51 PM, Alan Smith  wrote:
> 
>> Hi Ronni
>> 
>> First my questions.
>> 
>> 1. Are you suggesting I set Energy Saver for computer sleep to "never"?  I 
>> am reluctant to do this - comments later.
> 
> When you mentioned the prob

Re: Apple TV won't wake iMac

2012-10-09 Thread Daniel Kerr
Hi Ronni

Yes sorry, I was just tagging onto the "does no one else on WAMUG have this 
issue" at the end of his last email. 
It should probably have been no, but I don't do it that way wording lol. 
And was dictating and driving so couldn't cut the relevant bit. Lol. 
Why I tend to leave answering WAMUG emails until I'm home at night now lol - 
too hard otherwise sometimes. Lol. 

:)

Kind regards
Daniel

Sent from my iPhone 4s

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web: 

** For Everything Apple **

On 10/10/2012, at 12:55 PM, Ronni Brown  wrote:

> Hi Daniel,
> 
> I mentioned to Alan in my first response to his problem on 22 Sept. 2012, 
> that he only put the display to sleep, not the computer, and it worked, but 
> Alan does not wish to do this, he wants "Wake on LAN" to work.
> 
> His reply to my suggestion and my reply back is below.
> 
> /Start Quote:
> On 22/09/2012, at 4:51 PM, Alan Smith  wrote:
> 
>> Hi Ronni
>> 
>> First my questions.
>> 
>> 1. Are you suggesting I set Energy Saver for computer sleep to "never"?  I 
>> am reluctant to do this - comments later.
> 
> When you mentioned the problems you are having in your original post; that is 
> why I suggested setting just the 'Display to Sleep' instead of the 'Computer 
> to sleep'.
> Then the iMac is essentially an "always on" - 'Server' at that point. Modern 
> iMacs are relatively low power draw devices with the display turned off if 
> you have power draw concerns.
> 
> For the casual Mac user, it’s probably best to put a Mac to sleep when it’s 
> not in use though, it gives hard drives and fans a rest, and will generally 
> lead to a longer lifespan of the computer.
> 
>> 2. I understood Mac users are advised to leave their computers permanently 
>> "on" rather than completely powering off every night.  Is this no longer the 
>> rule?
> 
> I only 'Sleep' my MBP, other than restarting after updates/upgrades etc and 
> only  'Shutdown' if leaving for more than a few days. 
> My MacMini that runs my EyeTV and acts as a Media Centre (of sorts) is always 
> ON. 
> /End Quote:
> 
> Cheers,
> Ronni
> 
> On 10/10/2012, at 12:35 PM, Daniel Kerr  wrote:
> 
>> Not me. I have iMac set to never go to sleep and Display set to come on iMac 
>> after 15mins. That way screen is "saved" and always ready to access. 
>> The iMac is the "entertainment hub" for the house. Soon to be a MacMini with 
>> 4tb thunderbolt drive when I stop long enough to inbox it and set it up 
>> (from 3-4 months ago when I bought it lol). 
>> Haven't tried it with my MacPro though. 
>> 
>> Kind regards
>> Daniel
>> 
>> Sent from my iPhone 4s
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web: 
>> 
>> ** For Everything Apple **
>> 
>> On 10/10/2012, at 12:19 PM, Alan Smith  wrote:
>> 
>>> Hi Ronni
>>> 
>>> An update on progress towards fixing problem of Apple TV not waking iMac.  
>>> Results promising, but - - -
>>> 
>>> 1.  I applied your explanation about Spotlight and removed my weekly OS X 
>>> backup Firewire drive from Spotlight (retained Time Machine).   This 
>>> reduced the number (and time taken) of network activities around 
>>> 'mdworker'.   Mac now appeared to enter sleep mode with little or no 
>>> network activity (which previously appeared to be due to Spotlight 
>>> activity). 
>>> 
>>> 2.  With an SMC Reset and standard settings - no improvement:  ATV not 
>>> waking iMac on 1 out of 1 test with Mac in "deep sleep" and no network 
>>> activity indicated.
>>> 
>>> 3.  Applied your suggestion:   "Do you have "Put hard disks to sleep when 
>>> possible' selected in System Preferences > Energy Saver? If so try 
>>> disabling this setting and see if it makes any difference."   It DID make a 
>>> difference, but not a cure - ATV woke iMac on 5 out of 6 tests.   May be 
>>> the solution to waking the Mac from "deep sleep".
>>> 
>>> 4.  Part way through test (with 3/3 OK) I applied another suggestion:  "I 
>>> would suggest you  'Boot from Recovery Partition', then 'Repair Drive' and 
>>> then 'Repair Permissions' and then Reboot as normal." Results were both 
>>> OK (no Permissions to repair as this procedure was run a few days ago.)  
>>> Then ran ATV tests with 2/2 successful wakes from Mac in "deep sleep".
>>> 
>>> 5.  Then set Energy Saver parameters to 15 minutes (instead of 25 mins) to 
>>> try and get Mac to be in sleep mode while Spotlight mdworker etc was still 
>>> active.
>>> With screen black but with router still indicating some network activity, 
>>> ATV failed to Wake Mac.  (Sigh.)   Failure indicated on TV screen with 
>>> usual message "iTunes libraries that have Home Sharing turned on using 
>>> "[ID]" will appear in Computers."   Failure indicated on iMac from Console 
>>> log was absence of a "wake reason: GIGE" entry at expected time.  ATV 
>>> connected to iTunes as usual when the Mac was activated without further 
>>> action

Re: Apple TV won't wake iMac

2012-10-09 Thread Ronni Brown
Hi Daniel,

I mentioned to Alan in my first response to his problem on 22 Sept. 2012, that 
he only put the display to sleep, not the computer, and it worked, but Alan 
does not wish to do this, he wants "Wake on LAN" to work.
 
His reply to my suggestion and my reply back is below.

/Start Quote:
On 22/09/2012, at 4:51 PM, Alan Smith  wrote:

> Hi Ronni
> 
> First my questions.
> 
> 1. Are you suggesting I set Energy Saver for computer sleep to "never"?  I am 
> reluctant to do this - comments later.

When you mentioned the problems you are having in your original post; that is 
why I suggested setting just the 'Display to Sleep' instead of the 'Computer to 
sleep'.
Then the iMac is essentially an "always on" - 'Server' at that point. Modern 
iMacs are relatively low power draw devices with the display turned off if you 
have power draw concerns.

For the casual Mac user, it’s probably best to put a Mac to sleep when it’s not 
in use though, it gives hard drives and fans a rest, and will generally lead to 
a longer lifespan of the computer.

> 2. I understood Mac users are advised to leave their computers permanently 
> "on" rather than completely powering off every night.  Is this no longer the 
> rule?

I only 'Sleep' my MBP, other than restarting after updates/upgrades etc and 
only  'Shutdown' if leaving for more than a few days. 
My MacMini that runs my EyeTV and acts as a Media Centre (of sorts) is always 
ON. 
/End Quote:

Cheers,
Ronni

On 10/10/2012, at 12:35 PM, Daniel Kerr  wrote:

> Not me. I have iMac set to never go to sleep and Display set to come on iMac 
> after 15mins. That way screen is "saved" and always ready to access. 
> The iMac is the "entertainment hub" for the house. Soon to be a MacMini with 
> 4tb thunderbolt drive when I stop long enough to inbox it and set it up (from 
> 3-4 months ago when I bought it lol). 
> Haven't tried it with my MacPro though. 
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 4s
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web: 
> 
> ** For Everything Apple **
> 
> On 10/10/2012, at 12:19 PM, Alan Smith  wrote:
> 
>> Hi Ronni
>> 
>> An update on progress towards fixing problem of Apple TV not waking iMac.  
>> Results promising, but - - -
>> 
>> 1.  I applied your explanation about Spotlight and removed my weekly OS X 
>> backup Firewire drive from Spotlight (retained Time Machine).   This reduced 
>> the number (and time taken) of network activities around 'mdworker'.   Mac 
>> now appeared to enter sleep mode with little or no network activity (which 
>> previously appeared to be due to Spotlight activity). 
>> 
>> 2.  With an SMC Reset and standard settings - no improvement:  ATV not 
>> waking iMac on 1 out of 1 test with Mac in "deep sleep" and no network 
>> activity indicated.
>> 
>> 3.  Applied your suggestion:   "Do you have "Put hard disks to sleep when 
>> possible' selected in System Preferences > Energy Saver? If so try disabling 
>> this setting and see if it makes any difference."   It DID make a 
>> difference, but not a cure - ATV woke iMac on 5 out of 6 tests.   May be the 
>> solution to waking the Mac from "deep sleep".
>> 
>> 4.  Part way through test (with 3/3 OK) I applied another suggestion:  "I 
>> would suggest you  'Boot from Recovery Partition', then 'Repair Drive' and 
>> then 'Repair Permissions' and then Reboot as normal." Results were both 
>> OK (no Permissions to repair as this procedure was run a few days ago.)  
>> Then ran ATV tests with 2/2 successful wakes from Mac in "deep sleep".
>> 
>> 5.  Then set Energy Saver parameters to 15 minutes (instead of 25 mins) to 
>> try and get Mac to be in sleep mode while Spotlight mdworker etc was still 
>> active.
>> With screen black but with router still indicating some network activity, 
>> ATV failed to Wake Mac.  (Sigh.)   Failure indicated on TV screen with usual 
>> message "iTunes libraries that have Home Sharing turned on using "[ID]" will 
>> appear in Computers."   Failure indicated on iMac from Console log was 
>> absence of a "wake reason: GIGE" entry at expected time.  ATV connected to 
>> iTunes as usual when the Mac was activated without further action on ATV by 
>> me.
>> 
>> 6.  Setting 'Energy Saver' prefs to disabling "put hard disks to sleep when 
>> possible" has shown up other peculiar Mac responses. 
>> (a)  Safari now quits (Dock activity light off) from time to time.
>> (b)  Now get an occasional unexplained "wake reason: GIGE" in the very early 
>> morning.  (May have always been attempted by the network but not previously 
>> "got through?"iTunes App update available advice perhaps?)
>> (c)  Two WD My Book Studio Firewire drives now appear to go to idle mode 
>> after 10 minutes; Two Seagate GoFlex Firewire drives remain active all all 
>> times and LEDs only go off when Mac is asleep.   The external drives 
>> themselves are not spinning.  The internal drive continues to sp

Re: Apple TV won't wake iMac

2012-10-09 Thread Daniel Kerr
Not me. I have iMac set to never go to sleep and Display set to come on iMac 
after 15mins. That way screen is "saved" and always ready to access. 
The iMac is the "entertainment hub" for the house. Soon to be a MacMini with 
4tb thunderbolt drive when I stop long enough to inbox it and set it up (from 
3-4 months ago when I bought it lol). 
Haven't tried it with my MacPro though. 

Kind regards
Daniel

Sent from my iPhone 4s

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web: 

** For Everything Apple **

On 10/10/2012, at 12:19 PM, Alan Smith  wrote:

> Hi Ronni
> 
> An update on progress towards fixing problem of Apple TV not waking iMac.  
> Results promising, but - - -
> 
> 1.  I applied your explanation about Spotlight and removed my weekly OS X 
> backup Firewire drive from Spotlight (retained Time Machine).   This reduced 
> the number (and time taken) of network activities around 'mdworker'.   Mac 
> now appeared to enter sleep mode with little or no network activity (which 
> previously appeared to be due to Spotlight activity). 
> 
> 2.  With an SMC Reset and standard settings - no improvement:  ATV not waking 
> iMac on 1 out of 1 test with Mac in "deep sleep" and no network activity 
> indicated.
> 
> 3.  Applied your suggestion:   "Do you have "Put hard disks to sleep when 
> possible' selected in System Preferences > Energy Saver? If so try disabling 
> this setting and see if it makes any difference."   It DID make a difference, 
> but not a cure - ATV woke iMac on 5 out of 6 tests.   May be the solution to 
> waking the Mac from "deep sleep".
> 
> 4.  Part way through test (with 3/3 OK) I applied another suggestion:  "I 
> would suggest you  'Boot from Recovery Partition', then 'Repair Drive' and 
> then 'Repair Permissions' and then Reboot as normal." Results were both 
> OK (no Permissions to repair as this procedure was run a few days ago.)  Then 
> ran ATV tests with 2/2 successful wakes from Mac in "deep sleep".
> 
> 5.  Then set Energy Saver parameters to 15 minutes (instead of 25 mins) to 
> try and get Mac to be in sleep mode while Spotlight mdworker etc was still 
> active.
> With screen black but with router still indicating some network activity, ATV 
> failed to Wake Mac.  (Sigh.)   Failure indicated on TV screen with usual 
> message "iTunes libraries that have Home Sharing turned on using "[ID]" will 
> appear in Computers."   Failure indicated on iMac from Console log was 
> absence of a "wake reason: GIGE" entry at expected time.  ATV connected to 
> iTunes as usual when the Mac was activated without further action on ATV by 
> me.
> 
> 6.  Setting 'Energy Saver' prefs to disabling "put hard disks to sleep when 
> possible" has shown up other peculiar Mac responses. 
> (a)  Safari now quits (Dock activity light off) from time to time.
> (b)  Now get an occasional unexplained "wake reason: GIGE" in the very early 
> morning.  (May have always been attempted by the network but not previously 
> "got through?"iTunes App update available advice perhaps?)
> (c)  Two WD My Book Studio Firewire drives now appear to go to idle mode 
> after 10 minutes; Two Seagate GoFlex Firewire drives remain active all all 
> times and LEDs only go off when Mac is asleep.   The external drives 
> themselves are not spinning.  The internal drive continues to spin, as 
> expected, until the Mac is asleep.
> 
> 7.  I will now conduct more tests with a focus on times when the Mac is in 
> "light sleep".
> 
> Thanks for your guidance and suggestions.  Does no-one else from WAMUG have 
> this issue?
> 
> Cheers
> Alan
> 
> 
> 
> On 09/10/2012, at 12:51 PM, Alan Smith  wrote:
> 
> Hi Ronni
> 
> Delay in responding due to Mail not accepting new messages while I spent an 
> hour or so composing a reply to another email!  Then the backlog arrived all 
> at once.
> 
> My conclusions yesterday about localising the problem with Apple TV not 
> waking the iMac were not correct: more variables and tests just confirm that 
> ATV does not wake the iMac intermittently.  It will wake iMAC with a "wake 
> for network access" cue sometimes.
> 
> Late this morning I did an SMC reset to give me a clean base to start with.  
> I will follow your suggestions after I have a few hours of testing with this 
> clean base.
> 
> Other responses with your comments below -
> 
> Cheers
> Alan
> 
> 
> On 09/10/2012, at 9:29 AM, Ronni Brown  wrote:
> 
> On 08/10/2012, at 12:18 PM, Alan Smith  wrote:
> 
> Hi Alan,
> 
> You have never explained to me what you meant by this comment you made.
 Came to unconfirmed conclusion that my basic model iMac (no graphics card?)
> 
> What do you mean "No Graphics card"? 
> Your iMac should have a  Graphics CardNVIDIA GeForce 9400M or ATI Radeon 
> HD 4670
> 
>   A.My error: the context was that my base option 21.5" iMac does not 
> work as well with graphics as the top option 27" late 2009 iMac, even with 
> RAM increased to 12

Re: Apple TV won't wake iMac

2012-10-09 Thread Alan Smith
Hi Ronni

An update on progress towards fixing problem of Apple TV not waking iMac.  
Results promising, but - - -

1.  I applied your explanation about Spotlight and removed my weekly OS X 
backup Firewire drive from Spotlight (retained Time Machine).   This reduced 
the number (and time taken) of network activities around 'mdworker'.   Mac now 
appeared to enter sleep mode with little or no network activity (which 
previously appeared to be due to Spotlight activity). 

2.  With an SMC Reset and standard settings - no improvement:  ATV not waking 
iMac on 1 out of 1 test with Mac in "deep sleep" and no network activity 
indicated.

3.  Applied your suggestion:   "Do you have "Put hard disks to sleep when 
possible' selected in System Preferences > Energy Saver? If so try disabling 
this setting and see if it makes any difference."   It DID make a difference, 
but not a cure - ATV woke iMac on 5 out of 6 tests.   May be the solution to 
waking the Mac from "deep sleep".

4.  Part way through test (with 3/3 OK) I applied another suggestion:  "I would 
suggest you  'Boot from Recovery Partition', then 'Repair Drive' and then 
'Repair Permissions' and then Reboot as normal." Results were both OK (no 
Permissions to repair as this procedure was run a few days ago.)  Then ran ATV 
tests with 2/2 successful wakes from Mac in "deep sleep".

5.  Then set Energy Saver parameters to 15 minutes (instead of 25 mins) to try 
and get Mac to be in sleep mode while Spotlight mdworker etc was still active.
With screen black but with router still indicating some network activity, ATV 
failed to Wake Mac.  (Sigh.)   Failure indicated on TV screen with usual 
message "iTunes libraries that have Home Sharing turned on using "[ID]" will 
appear in Computers."   Failure indicated on iMac from Console log was absence 
of a "wake reason: GIGE" entry at expected time.  ATV connected to iTunes as 
usual when the Mac was activated without further action on ATV by me.

6.  Setting 'Energy Saver' prefs to disabling "put hard disks to sleep when 
possible" has shown up other peculiar Mac responses. 
(a)  Safari now quits (Dock activity light off) from time to time.
(b)  Now get an occasional unexplained "wake reason: GIGE" in the very early 
morning.  (May have always been attempted by the network but not previously 
"got through?"iTunes App update available advice perhaps?)
(c)  Two WD My Book Studio Firewire drives now appear to go to idle mode after 
10 minutes; Two Seagate GoFlex Firewire drives remain active all all times and 
LEDs only go off when Mac is asleep.   The external drives themselves are not 
spinning.  The internal drive continues to spin, as expected, until the Mac is 
asleep.

7.  I will now conduct more tests with a focus on times when the Mac is in 
"light sleep".

Thanks for your guidance and suggestions.  Does no-one else from WAMUG have 
this issue?

Cheers
Alan



On 09/10/2012, at 12:51 PM, Alan Smith  wrote:

Hi Ronni

Delay in responding due to Mail not accepting new messages while I spent an 
hour or so composing a reply to another email!  Then the backlog arrived all at 
once.

My conclusions yesterday about localising the problem with Apple TV not waking 
the iMac were not correct: more variables and tests just confirm that ATV does 
not wake the iMac intermittently.  It will wake iMAC with a "wake for network 
access" cue sometimes.

Late this morning I did an SMC reset to give me a clean base to start with.  I 
will follow your suggestions after I have a few hours of testing with this 
clean base.

Other responses with your comments below -

Cheers
Alan


On 09/10/2012, at 9:29 AM, Ronni Brown  wrote:

On 08/10/2012, at 12:18 PM, Alan Smith  wrote:

Hi Alan,

You have never explained to me what you meant by this comment you made.
>>> Came to unconfirmed conclusion that my basic model iMac (no graphics card?)

What do you mean "No Graphics card"? 
Your iMac should have a  Graphics Card  NVIDIA GeForce 9400M or ATI Radeon HD 
4670

   A.My error: the context was that my base option 21.5" iMac does not work 
as well with graphics as the top option 27" late 2009 iMac, even with RAM 
increased to 12GB.  I have the NVIDIA GeForce 9400M with 256MB of DDR3 SDRAM 
shared with main memory.  Extending main memory didn't improve performance.

> Oddity No 1:  Console log messages show a lot of mdworker, lsboxd and sandbox 
> events every few minutes while Mac is sleeping OR awake (but quiet).
> ("mdworker unable to talk to lsboxd" is typical.)   Forums suggest this may 
> be normal for OS X 10.8 and is to do with Spotlight.   Doesn't sound quite 
> right to me, but then … 

That is correct.  mdworker is part of Spotlight, which is basically a search 
engine for your Mac (think Google but locally, for your own files).
"mdworker is short for ‘metadata server worker’.  mdworker is basically the 
core technology behind Mac OS X’s awesome search engine Spotlight, it spiders 
meta data from your M

Re: Apple TV won't wake iMac

2012-10-08 Thread Ronni Brown
Hi Alan,

On 09/10/2012, at 12:51 PM, Alan Smith  wrote:


>> Oddity No 1:  Console log messages show a lot of mdworker, lsboxd and 
>> sandbox events every few minutes while Mac is sleeping OR awake (but quiet). 
>>("mdworker unable to talk to lsboxd" is typical.)   Forums suggest this 
>> may be normal for OS X 10.8 and is to do with Spotlight.   Doesn't sound 
>> quite right to me, but then … 
> 
> That is correct.  mdworker is part of Spotlight, which is basically a search 
> engine for your Mac (think Google but locally, for your own files).
> "mdworker is short for ‘metadata server worker’.  mdworker is basically the 
> core technology behind Mac OS X’s awesome search engine Spotlight, it spiders 
> meta data from your Mac and its files and creates a readable index so that 
> you can find things practically instantaneously via Spotlight 
> (command-spacebar)."
> 
> lsboxd is short for 'launch services sandbox daemon'
> 
>   A.   Thanks for detailing this.  Never noticed such activity with Snow 
> Leopard, but it was morbid curiosity to follow up while trying to find 
> Console log patterns affecting 'Wake on Demand'.   

Sandboxing was not implemented in Snow Leopard.

>  Just guessing - would Spotlight have such a lot of activity because it is 
> searching 4 permanently attached Firewire hard drives as well as the internal 
> HD?


When you connect any external drive to your Mac Spotlight will immediately 
start indexing it. 
This process could take some time depending on how many drives you have 
attached, and how many files are on those drives.
Then Spotlight will re-index any changes to your files on your Mac and on any 
connected external drives. 

You can exclude any drive from Spotlight. 
Go to System Preferences / Spotlight and click the 'Privacy' tab. 
You can add any drive that is currently connected to you Mac in there and 
Spotlight will never again attempt indexing them.

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.8.2 Mountain Lion
Windows 7 Ultimate (under sufferance)

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Re: Apple TV won't wake iMac

2012-10-08 Thread Alan Smith
Hi Ronni

Delay in responding due to Mail not accepting new messages while I spent an 
hour or so composing a reply to another email!  Then the backlog arrived all at 
once.

My conclusions yesterday about localising the problem with Apple TV not waking 
the iMac were not correct: more variables and tests just confirm that ATV does 
not wake the iMac intermittently.  It will wake iMAC with a "wake for network 
access" cue sometimes.

Late this morning I did an SMC reset to give me a clean base to start with.  I 
will follow your suggestions after I have a few hours of testing with this 
clean base.

Other responses with your comments below -

Cheers
Alan


On 09/10/2012, at 9:29 AM, Ronni Brown  wrote:

On 08/10/2012, at 12:18 PM, Alan Smith  wrote:

Hi Alan,

You have never explained to me what you meant by this comment you made.
>>> Came to unconfirmed conclusion that my basic model iMac (no graphics card?)

What do you mean "No Graphics card"? 
Your iMac should have a  Graphics Card  NVIDIA GeForce 9400M or ATI Radeon HD 
4670

A.My error: the context was that my base option 21.5" iMac does not 
work as well with graphics as the top option 27" late 2009 iMac, even with RAM 
increased to 12GB.  I have the NVIDIA GeForce 9400M with 256MB of DDR3 SDRAM 
shared with main memory.  Extending main memory didn't improve performance.

> Oddity No 1:  Console log messages show a lot of mdworker, lsboxd and sandbox 
> events every few minutes while Mac is sleeping OR awake (but quiet).
> ("mdworker unable to talk to lsboxd" is typical.)   Forums suggest this may 
> be normal for OS X 10.8 and is to do with Spotlight.   Doesn't sound quite 
> right to me, but then … 

That is correct.  mdworker is part of Spotlight, which is basically a search 
engine for your Mac (think Google but locally, for your own files).
"mdworker is short for ‘metadata server worker’.  mdworker is basically the 
core technology behind Mac OS X’s awesome search engine Spotlight, it spiders 
meta data from your Mac and its files and creates a readable index so that you 
can find things practically instantaneously via Spotlight (command-spacebar)."

lsboxd is short for 'launch services sandbox daemon'

   A.   Thanks for detailing this.  Never noticed such activity with Snow 
Leopard, but it was morbid curiosity to follow up while trying to find Console 
log patterns affecting 'Wake on Demand'.   Just guessing - would Spotlight have 
such a lot of activity because it is searching 4 permanently attached Firewire 
hard drives as well as the internal HD?

I would suggest you  'Boot from Recovery Partition', then 'Repair Drive' and 
then 'Repair Permissions' and then Reboot as normal.

   A. I applied 'Repair Drive' and then 'Repair Permissions'  after a 
Restart on Sunday, from the normal disk utility access. (No problems detected, 
but no improvement to Apple TV.)I will re-do this later using the Mountain 
Lion Recovery HD as per your steps below.

To Boot into the Lion Recovery HD'
1. Hold down either the 'Option key' on your Mac while the Mac is starting up.  
2. When you see the 'Startup Manager', let go the Option key and click the 
Up-Arrow button below the Recovery HD icon.
3 Open Disk Utility
4. 'Repair Disk' and then 'Repair Disk Permissions

> Oddity No 2:  With iMac sleeping, sometimes the Belkin LEDs are not flashing 
> - just the WiFi LED flicks about every 90 seconds.  There are NO "mdworker" 
> log entries in Console during this state.I confirm that Apple TV does not 
> wake Mac in this state.

Well, there is nothing happening on the Network, so the LED lights won't be 
flashing. The Wi-Fi LED will flash when a wireless device iPhone/iPad is on the 
Network.

   A.(1) Yes, it is the iPad that causes the 90 second heartbeat.   BUT (2) 
- Apple TV did wake Mac this morning with no prior network activity, and 
displayed a clear Console log entry of "wake reason: GIGE (Network)" which I 
think is the desired action.

Your Apple TV  is not waking your iMac in 'Wake On Lan'  Do you have "Put 
hard disks to sleep when possible' selected in System Preferences > Energy 
Saver? If so try disabling this setting and see if it makes any difference.

   A. Put hard disks to sleep is selected.   I will unselect and test.

Even try disabling 'Wake for network access'... as the iMac is not waking with 
this enabled.

   A.   iMac DID wake for network access from Apple TV early this morning.  
But, yes, this is another variable.  Note also that the iMac WiFi is turned 
"off" as the ATV is connected via Ethernet, and that forums have suggested 
leaving WiFi "on" is a possible cure.



Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.8.2 Mountain Lion
Windows 7 Ultimate (under sufferance)


















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Re: Apple TV won't wake iMac

2012-10-08 Thread Ronni Brown
On 08/10/2012, at 12:18 PM, Alan Smith  wrote:

Hi Alan,

You have never explained to me what you meant by this comment you made.
>>> Came to unconfirmed conclusion that my basic model iMac (no graphics card?)

What do you mean "No Graphics card"? 
Your iMac should have a  Graphics Card  NVIDIA GeForce 9400M or ATI Radeon HD 
4670

> Oddity No 1:  Console log messages show a lot of mdworker, lsboxd and sandbox 
> events every few minutes while Mac is sleeping OR awake (but quiet).
> ("mdworker unable to talk to lsboxd" is typical.)   Forums suggest this may 
> be normal for OS X 10.8 and is to do with Spotlight.   Doesn't sound quite 
> right to me, but then … 

That is correct.  mdworker is part of Spotlight, which is basically a search 
engine for your Mac (think Google but locally, for your own files).
"mdworker is short for ‘metadata server worker’.  mdworker is basically the 
core technology behind Mac OS X’s awesome search engine Spotlight, it spiders 
meta data from your Mac and its files and creates a readable index so that you 
can find things practically instantaneously via Spotlight (command-spacebar)."

lsboxd is short for 'launch services sandbox daemon'

I would suggest you  'Boot from Recovery Partition', then 'Repair Drive' and 
then 'Repair Permissions' and then Reboot as normal.

To Boot into the Lion Recovery HD'
1. Hold down either the 'Option key' on your Mac while the Mac is starting up.  
2. When you see the 'Startup Manager', let go the Option key and click the 
Up-Arrow button below the Recovery HD icon.
3 Open Disk Utility
4. 'Repair Disk' and then 'Repair Disk Permissions

> Oddity No 2:  With iMac sleeping, sometimes the Belkin LEDs are not flashing 
> - just the WiFi LED flicks about every 90 seconds.  There are NO "mdworker" 
> log entries in Console during this state.I confirm that Apple TV does not 
> wake Mac in this state.

Well, there is nothing happening on the Network, so the LED lights won't be 
flashing. The Wi-Fi LED will flash when a wireless device iPhone/iPad is on the 
Network.

Your Apple TV  is not waking your iMac in 'Wake On Lan'  Do you have "Put 
hard disks to sleep when possible' selected in System Preferences > Energy 
Saver? If so try disabling this setting and see if it makes any difference.
Even try disabling 'Wake for network access'... as the iMac is not waking with 
this enabled.



Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.8.2 Mountain Lion
Windows 7 Ultimate (under sufferance)


















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Re: Apple TV won't wake iMac

2012-10-07 Thread Alan Smith
Hi Ronni

Thanks very much for prompting me about this.   I carefully noted all your 
comments.  I applied your recommendations regarding Safari as I feel this 
potentially has some bearing on the peculiar behaviour of my system.  I have 
been recording various "happenings" on my network as changes to the setup were 
made to try and make sense of the Apple TV problem.And spent many fruitless 
hours reading user forums and Apple support articles.

I have not deleted old messages appended in this email, but if you do respond 
perhaps it will be the time to save space!

The basic problem still exists:  Apple TV will not connect if the iMac is 
sleeping.  Initially reported as intermittent, but I'm trying to tie that down. 
  I think we drifted off course chasing other issues.  Now have software for 
ATV ver 5.1, OS X 10.8.2 Supp 1 and iTunes 10.7 installed.  I will give my 
current "status report" and then address the particular items you raised.

Oddity No 1:  Console log messages show a lot of mdworker, lsboxd and sandbox 
events every few minutes while Mac is sleeping OR awake (but quiet).
("mdworker unable to talk to lsboxd" is typical.)   Forums suggest this may be 
normal for OS X 10.8 and is to do with Spotlight.   Doesn't sound quite right 
to me, but then …   

Oddity No 2:  With iMac sleeping, sometimes the Belkin LEDs are not flashing - 
just the WiFi LED flicks about every 90 seconds.  There are NO "mdworker" log 
entries in Console during this state.I confirm that Apple TV does not wake 
Mac in this state.

Summary of problem:  Apple TV displays a message to effect that Computers will 
display contents of (Apple ID) Library when Home Sharing is turned on.   If I 
touch the space bar on the iMac keyboard, the Apple TV then connects to iTunes 
and my library is displayed.  (I don't have to login or activate iTunes.)

Your questions:  (But Safari/web have been much more stable in the last week, 
even before I started on your recommendations.)

What DNS Servers do you have assigned in your Belkin? Are you using iiNet DNS 
Servers?
iiNet DNS IP Address:
Primary:203.0.178.191
Secondary   203.215.29.191
 YES to both  - auto ISP selection.

In Safari: 
Do you have any Extensions?
 One only - 1Password.  No difference when turned off.
A) Disable Java
 Disabled - no effect.
B) Remove cookies and other Data
 Removed most entries  - no effect
C) Turn OFF Autofill -  "Other Forms"
 Never used, no entries.

Remove all website data:
  Did all this by following an Apple Support document a few weeks ago in 
attempt to get reliable access to BankWest.   (I didn't; and don't - but that's 
another story…)   I followed the on-screen prompts when message said "Safari 
could not connect to this site."  Went through several steps of deleting 
various degrees of  data, but didn't do the ultimate steps (re-install OS X or 
somesuch).   Slow browsing while re-populating wanted caches showed that 
removing all data is a big step I didn't want to repeat just now.

To close:  Thanks again for your interest in pursuing this issue.   I would 
love to get it resolved.

Cheers
Alan
++

On 08/10/2012, at 10:15 AM, Ronni Brown  wrote:

Hi Alan,

I'm resending my reply that I sent to WAMUG on 2 October 2012 5:49PM as you 
have not responded perhaps you have seen the email.

Resent email to WAMUG/
Hi Alan,

I'm not sure if you were wanting me to respond to your email below, or you were 
just giving your observations.

The Belkin ADSL2+ F5D7633au4A is only a Wireless G (802.11g) 54Mbps 2.4GHz 
Wireless Network - (NOT a Dual-Band or a 802.11n 5GHz wireless Router).

>> Its WiFi performance has been adequate for my needs and gave no problems.  
>> Still use it for iPad2 network access. 

Your iPad would only be connecting to your slower wireless 802.11g  2.4GHz 
Network .
Your iMac,  iPad2, & AppleTV can all connect to the faster Wi-Fi 802.11n  5GHz 
Networks.
An iPhone connects to the 2.4GHz speed of a Dual-Band Network.

>> I  initially operated the Apple TV with WiFi, but as I had the spare 
>> ethernet cable I changed to a wired connection.   There is perhaps a  
>> performance improvement from WiFi to Ethernet, with files loading more 
>> quickly

Ethernet is the best choice for your current Network.
Apple TV 2 supports Ethernet 10/100, so wireless 802.11n would be at least as 
fast "in theory"; but, even though wireless 802.11n is faster on paper, there 
can be many things that interfere with the signal (distance, walls, other radio 
signals etc.). 
So long as you don't have issues with your Network, WiFi will work just as 
well, but Ethernet removes all the 'ifs'.

>> Recent home network performance has not been 100%.   Dropouts are not noted, 
>> but occasionally I have no connection.
>> (1) Mail Inboxes showing squigglies or caution icons that don't disappear 
>> when I force a "get mail" operation.  This only (?) occurred when waking 
>> fr

Re: Apple TV won't wake iMac

2012-10-07 Thread Ronni Brown
Hi Alan,

I'm resending my reply that I sent to WAMUG on 2 October 2012 5:49PM as you 
have not responded perhaps you have seen the email.

Resent email to WAMUG/
Hi Alan,

I'm not sure if you were wanting me to respond to your email below, or you were 
just giving your observations.

The Belkin ADSL2+ F5D7633au4A is only a Wireless G (802.11g) 54Mbps 2.4GHz 
Wireless Network - (NOT a Dual-Band or a 802.11n 5GHz wireless Router).

>> Its WiFi performance has been adequate for my needs and gave no problems.  
>> Still use it for iPad2 network access. 

Your iPad would only be connecting to your slower wireless 802.11g  2.4GHz 
Network .
Your iMac,  iPad2, & AppleTV can all connect to the faster Wi-Fi 802.11n  5GHz 
Networks.
An iPhone connects to the 2.4GHz speed of a Dual-Band Network.

>> I  initially operated the Apple TV with WiFi, but as I had the spare 
>> ethernet cable I changed to a wired connection.   There is perhaps a  
>> performance improvement from WiFi to Ethernet, with files loading more 
>> quickly

Ethernet is the best choice for your current Network.
Apple TV 2 supports Ethernet 10/100, so wireless 802.11n would be at least as 
fast "in theory"; but, even though wireless 802.11n is faster on paper, there 
can be many things that interfere with the signal (distance, walls, other radio 
signals etc.). 
So long as you don't have issues with your Network, WiFi will work just as 
well, but Ethernet removes all the 'ifs'.

>> Recent home network performance has not been 100%.   Dropouts are not noted, 
>> but occasionally I have no connection.
>> (1) Mail Inboxes showing squigglies or caution icons that don't disappear 
>> when I force a "get mail" operation.  This only (?) occurred when waking 
>> from sleep - Mail behaves when I am working at the computer.  (2) Safari 
>> sometimes fails to load a page and eventually times out. 


What DNS Servers do you have assigned in your Belkin? Are you using iiNet DNS 
Servers?
iiNet DNS IP Address:
Primary:203.0.178.191
Secondary   203.215.29.191

The secondary address is used only if no response comes from the first DNS 
server.
If the first DNS server replies that it cannot find the requested host, the 
secondary is not called.

In Safari: 
Do you have any Extensions?
Disable (turn OFF) anything that is in
Safari > Preferences.. > Extensions
Restart Safari and test.
Any improvement?
If so "Turn ON" each extension you need, one at a time, and Test.

A) Disable Java
1. Safari > Preferences, select Security
2. Don't have a tick in "Enable Java"

Disabling Java in Safari is highly recommended for safe computing, as well. 
You should enable it only when on a trusted site that requires it.

B) Remove cookies and other Data
1. Safari > Preferences, and then click Privacy.
2, Click "Details".
3. Select one or more websites that stores cookies, and then click "Remove" or 
"Remove All".
4. When you finish removing websites, click Done.

C) Turn OFF 
1. Safari > Preferences, select Autofill
2. Click the Edit button for "Other Forms"
3.  Select "Remove All"

Remove all website data: 
Removes cookies, tracking information, and other data that websites stored on 
your computer.

It doesn't look like Belkin have updated the firmware for your Modem since 
8/5/07


>> Came to unconfirmed conclusion that my basic model iMac (no graphics card?)

What do you mean "No Graphics card"? 
Your iMac  Graphics CardNVIDIA GeForce 9400M or ATI Radeon HD 4670

>> I would have claimed to have mostly basic Apple apps, but there are actually 
>> a number of third-party apps installed - some with unknown functions.   But 
>> I don't think there are any way-out apps running secretly in the background 
>> to throw the occasional spanner around.

I would not be so sure about that! Left over "Clutter" from previous systems 
can slow your Mac down and also cause problems.
Over time, your disk accumulates obsolete, extraneous, or otherwise useless 
files, often called “cruft”—hacker slang for digital detritus. Removing cruft 
increases the disk space available for Mountain Lion and reduces the chance of 
software conflicts.

The Mountain Lion installer looks for, and disables, certain types of 
incompatible software—but there’s no guarantee it will find everything. Given 
the choice, you’re usually better off upgrading third-party software before you 
install a new version of your operating system. 
In cases where low-level incompatibilities exist, especially with things like 
drivers, preference panes, kernel extensions, and startup items, you can save 
yourself grief by preventing, rather than fixing, the problem.

Clean up your Mac, "uninstall" any applications, third party widgets, 
utilities, anything on your Mac you no longer use or need.

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.8.2 Mounta

Re: Apple TV won't wake iMac

2012-10-02 Thread Ronni Brown
Hi Alan,

I'm not sure if you were wanting me to respond to your email below, or you were 
just giving your observations.

The Belkin ADSL2+ F5D7633au4A is only a Wireless G (802.11g) 54Mbps 2.4GHz 
Wireless Network - (NOT a Dual-Band or a 802.11n 5GHz wireless Router).

>> Its WiFi performance has been adequate for my needs and gave no problems.  
>> Still use it for iPad2 network access. 

Your iPad would only be connecting to your slower wireless 802.11g  2.4GHz 
Network .
Your iMac,  iPad2, & AppleTV can all connect to the faster Wi-Fi 802.11n  5GHz 
Networks.
An iPhone connects to the 2.4GHz speed of a Dual-Band Network.

>>  I  initially operated the Apple TV with WiFi, but as I had the spare 
>> ethernet cable I changed to a wired connection.   There is perhaps a  
>> performance improvement from WiFi to Ethernet, with files loading more 
>> quickly

Ethernet is the best choice for your current Network.
Apple TV 2 supports Ethernet 10/100, so wireless 802.11n would be at least as 
fast "in theory"; but, even though wireless 802.11n is faster on paper, there 
can be many things that interfere with the signal (distance, walls, other radio 
signals etc.). 
So long as you don't have issues with your Network, WiFi will work just as 
well, but Ethernet removes all the 'ifs'.

>> Recent home network performance has not been 100%.   Dropouts are not noted, 
>> but occasionally I have no connection.
>> (1) Mail Inboxes showing squigglies or caution icons that don't disappear 
>> when I force a "get mail" operation.  This only (?) occurred when waking 
>> from sleep - Mail behaves when I am working at the computer.  (2) Safari 
>> sometimes fails to load a page and eventually times out. 


What DNS Servers do you have assigned in your Belkin? Are you using iiNet DNS 
Servers?
iiNet DNS IP Address:
Primary:203.0.178.191
Secondary   203.215.29.191

The secondary address is used only if no response comes from the first DNS 
server.
If the first DNS server replies that it cannot find the requested host, the 
secondary is not called.
 
In Safari: 
Do you have any Extensions?
Disable (turn OFF) anything that is in
Safari > Preferences.. > Extensions
Restart Safari and test.
Any improvement?
If so "Turn ON" each extension you need, one at a time, and Test.

A) Disable Java
1. Safari > Preferences, select Security
2. Don't have a tick in "Enable Java"

Disabling Java in Safari is highly recommended for safe computing, as well. 
You should enable it only when on a trusted site that requires it.

B) Remove cookies and other Data
1. Safari > Preferences, and then click Privacy.
2, Click "Details".
3. Select one or more websites that stores cookies, and then click "Remove" or 
"Remove All".
4. When you finish removing websites, click Done.

C) Turn OFF 
1. Safari > Preferences, select Autofill
2. Click the Edit button for "Other Forms"
3.  Select "Remove All"

Remove all website data: 
Removes cookies, tracking information, and other data that websites stored on 
your computer.

It doesn't look like Belkin have updated the firmware for your Modem since 
8/5/07


>> Came to unconfirmed conclusion that my basic model iMac (no graphics card?)

What do you mean "No Graphics card"? 
Your iMac  Graphics CardNVIDIA GeForce 9400M or ATI Radeon HD 4670

>> I would have claimed to have mostly basic Apple apps, but there are actually 
>> a number of third-party apps installed - some with unknown functions.   But 
>> I don't think there are any way-out apps running secretly in the background 
>> to throw the occasional spanner around.

I would not be so sure about that! Left over "Clutter" from previous systems 
can slow your Mac down and also cause problems.
Over time, your disk accumulates obsolete, extraneous, or otherwise useless 
files, often called “cruft”—hacker slang for digital detritus. Removing cruft 
increases the disk space available for Mountain Lion and reduces the chance of 
software conflicts.

The Mountain Lion installer looks for, and disables, certain types of 
incompatible software—but there’s no guarantee it will find everything. Given 
the choice, you’re usually better off upgrading third-party software before you 
install a new version of your operating system. 
In cases where low-level incompatibilities exist, especially with things like 
drivers, preference panes, kernel extensions, and startup items, you can save 
yourself grief by preventing, rather than fixing, the problem.

Clean up your Mac, "uninstall" any applications, third party widgets, 
utilities, anything on your Mac you no longer use or need.

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.8.2 Mountain Lion
Windows 7 Ultimate (under sufferance)


On 23/09/2012, at 9:10 PM, Alan Smith  wrote:

> Hi Ronni
> 
> You've given food for thought.
> 
> The Belkin rou

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