Priyanka,
Any identifications of the actual presenters?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Priyanka Khopade
Sent: Monday, April 19, 2010 7:21 AM
To: arslist@ARSLIST.ORG
Subject: Free Webinars: "Upg
This is as good a site as any to share information such as this.. David,
could you please let us know of what your exact experience was? I may be
looking for work soon so information such as this would same me time..
Joe
-Original Message-
From: Action Request System discussion list(AR
houghts on this?
Jason
On Thu, Apr 15, 2010 at 3:39 PM, cpgold wrote:
** Does it have to be a filter, an active link is much better suited for
this type of processing than to let the server handle it.
On Wed, Apr 14, 2010 at 1:58 PM, Joe D'Souza wrote:
I do not have
A Management Professor was explaining marketing concepts to the Students:
1. You see a gorgeous girl at a party. You go up to her and say: "I am very
rich.
"Marry me!" - That's Direct Marketing"
2. You're at a party with a bunch of friends and see a gorgeous girl. One of
your friends goes up to h
ubmit on HPD:WorkLog and the integer field to
be incremented is on HPD:HelpDesk form.
So how can this be done with a filter and an active link, please
elaborate.
Appreciate your help.
Thanks,
Raj
On Thu, Apr 15, 2010 at 6:07 PM, Joe D'Souza wrote:
Raj,
The same can be
MERGE filters will fire only on import. SUBMIT or MODIFY filters do not
execute while importing data. They are mutually exclusive operations on any
form.
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Kemes, Lisa
S
count through that
integer field (which would be a hidden integer field), which is on
HPD:HelpDesk form.
Thanks,
Raj
On Apr 15, 5:14 pm, Joe D'Souza wrote:
> Raj,
>
> What is the reason you need that counter? Just to have a total count of
> tickets in form 1?? Or is there another
Raj,
What is the reason you need that counter? Just to have a total count of
tickets in form 1?? Or is there another reason?
If you just want a count, I wouldn't create a form. I would have a hidden
field that did a select count(*) from whatever view name that table has in
the underlying database
:arsl...@arslist.org]on Behalf Of Jason Miller
Sent: Thursday, April 15, 2010 8:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Attention: List Administrator Dan Bloom...
** I did not receive the rejected email on this thread though. Maybe it
is fixed?
On Thu, Apr 15, 2010 at 3:47 PM, Joe D'So
...
** Ditto!
On Thu, Apr 15, 2010 at 1:41 PM, Warren Baltimore
wrote:
**
At the risk of saying "Me too"
ME TOO
On Thu, Apr 15, 2010 at 2:13 PM, Joe D'Souza wrote:
**
Its been happening to me consistently and I even nearly resent one of
the &#
! That was exactly what I was looking for!
On Thu, Apr 15, 2010 at 2:20 PM, Joe D'Souza wrote:
**
The devstudio.ini file found in the installation directory of the Dev
Studio, has settings for minimum startup and maximum memory..
Depending on how much available memory there is t
Plus
**
That sounds right!
On Tue, Apr 13, 2010 at 7:35 PM, Joe D'Souza wrote:
**
Are you referring to the minimum startup and max memory that java heap
would be using?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[m
t)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Thursday, April 15, 2010 12:10 PM
To: arslist@ARSLIST.ORG
Subject: Attention: List Administrator Dan Bloom...
**
Despite of my messages being successfully posted, I get an automatic
notification hours later about Rejected
Despite of my messages being successfully posted, I get an automatic
notification hours later about Rejected Posting with my original email
as an attachment..
Is everyone else experiencing the same thing or is it only me?
Joe
__
Do you have a problem when you request for TRIAL licenses?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of oracle...@aol.com
Sent: Wednesday, April 14, 2010 2:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: Service-now.co
s incorrectly. LOL.
F
Sent from my Verizon Wireless BlackBerry
-Original Message-
From: Joe D'Souza
Date: Wed, 14 Apr 2010 13:25:31
To:
Subject: Re: Extracting digits from a character field
You are right, I just tried and it sets the whole column to NULL instead o
edt32.exe is a small program
that just runs Regedit.exe.
On Tue, Apr 13, 2010 at 10:29 AM, Joe D'Souza wrote:
**
You are welcome.
If you need to recreate this for whatever reasons, make sure you create
it as a multi reg key, and that you use regedt32 as a registry editor. Usi
re not the same.
Fluxman
Sent from my Verizon Wireless BlackBerry
-Original Message-
From: Joe D'Souza
Date: Wed, 14 Apr 2010 11:42:21
To:
Subject: Re: Extracting digits from a character field
Jim,
Just curious.. What are the limitations that you encountered replacing
Sergio,
One of the records from LDAP from the LDAP attribute that you have mapped to
the Request ID field on the vendor form has a null value. This is preventing
the ARS from displaying the information. Use an LDAP browser and try
locating that record and insert some unique piece of information in
: Wednesday, April 14, 2010 11:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: Extracting digits from a character field
On MS-SQL, trying to replace one character with Null is not a good idea.
Fluxman
--Original Message--
From: Joe D'Souza
Sender: Action Request System discussion list(ARSLis
Lisa,
I highly doubt there is a limit like that.. Check your web server log files
to see if there is a web server level error that was reported at that time.
I'm inclined to think you might have encountered a out of memory error on
the web server that may have resulted in that. In which case adjus
If you are in an Oracle database, use the function TRANSLATE to replace all
Alpha characters with either NULL or space or whatever else you wish to..
This will leave the string with only special characters and numerical
characters..
I am not sure if TRANSLATE works on MS-SQL but you could give it
Lisa,
The fields that represent values ($ fields) in the join criteria are the
ones that need to be indexed, providing they qualify. You cannot really
index a character field that is 255 characters in length or above..
Character fields that are indexed need to be of length 254 and below.
The idea
Are you referring to the minimum startup and max memory that java heap would
be using?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Warren Baltimore
Sent: Tuesday, April 13, 2010 4:21 PM
To: arslist@ARSLIST.ORG
I meant Multi-String key NOT Mutli Reg..
Joe
-Original Message-
From: Joe D'Souza [mailto:jdso...@shyle.net]
Sent: Tuesday, April 13, 2010 1:30 PM
To: ARS Discussion List
Subject: RE: Strage issue
You are welcome.
If you need to recreate this for whatever reasons,
Thank you very much Joe.
Indeed it works OK.
Daniel
--
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Monday, April 12, 2010 9:37 PM
T
Axton,
Won't you have problems with missing fields?
I know I once used an older form (it was a known bug) when Remedy updated
the plugin (of SRM or RKM - I do not remember which) but not the underlying
forms, so there were missing fields in the older version forms that the
plugin kept complaining
Try removing the dependency from the registry. There will be a key called
DependOnService on the Remedy AR System Server key, that you would need to
manually delete..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Da
Robert,
Issues with the ARDBCQuery.dll used to manifest this problem. Make sure your
build is of this dll that had been patched a few times is a good one. Contact
BMC Support to receive a good build.
Also make sure there is nothing wrong with your plugin server. Is your Server
Administration p
ant to delete all of these fields I stopped.
-----Original Message-
From: Joe D'Souza
To: arslist@ARSLIST.ORG
Sent: Thu, Apr 8, 2010 6:13 pm
Subject: Re: Search menu is failing in ARS 7.5
**
I've had this same problem too.. What I did was used a field that works,
Crystal Reports standard edition is what you might be looking for which
doesn't have fancy stuff like scheduling, web reporting etc..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Differ, Alfred W CTR NAVSEA,
210
Sent:
day.
Marcelo
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Thursday, April 08, 2010 3:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: AR System server terminated
Marcelo,
You may want to google f
I've had this same problem too.. What I did was used a field that works,
save the menu, export as a XML def, edit the field to the right field in the
XML mapping, and import with the replace in place option using the RDS. It
works..
You might not want to use AR Admin 7 tool just in case it breaks
Marcelo,
You may want to google for 0xc005, one of the hits is
http://www.0xc005.com/
Check it out - you may find something useful that may lead you to a solution
for your problem..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arsli
The AR System uses the Mid-Tier to publish the web services that you create.
So just like in any other definition change like a form or active links or
Menus, you need to flush the Mid-Tier cache for the new change to be read by
the Mid-Tier.
Only server side workflow change has no bearing on the
The errors point to a memory location. You may need to run the AR Server in
a debug mode to see what's going on.
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Martinez, Marcelo A
Sent: Thursday, April 08, 2010 12:50 PM
, 1:30 pm, Joe D'Souza wrote:
> Lee,
>
> SRS:ServiceRequestConsole
> General Access =>>>> Hidden
> Public =>>>>> Visible (I know this makes the above permission
> questionable)
> Request Catalog Manager =>>>>>
Mark,
Remove all indexes temporarily and save the form. This appears to be a meta
data issue..
After removing and saving the form, run a query in the schema_index table in
the database to see if you see any redundant entries there.. I bet you might
find some..
select * from schema_index where sc
Lee,
SRS:ServiceRequestConsole
General Access = Hidden
Public => Visible (I know this makes the above permission
questionable)
Request Catalog Manager => Visible
SRM:Request
Public => Hidden
Request Master => Visible
SRS:ServiceRequestCoordinatorConsole
Se
Remedy Reports HelpJohn,
There is a Reports attachment form where you will find what you want.. The
data in that form configures the menu on the reporting application where
these reports are launched from.
Hope this helps you find what you are looking for..
Joe
-Original Message-
Fro
I had faced this exact same issue on an earlier version and if I remember
correctly it was classified as a bug..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Kevin Begosh
Sent: Monday, March 15, 2010 2:48 PM
To
Performance of your application is an area you might want to check. Its
typical signs of badly written code, that uses a bad search probably on that
table field since you say that it happens on refresh of a table field..
Make sure that you have used fields that would qualify for writing a good
que
I meant it always helps (and not never helps) in my last significant
paragraph in my previous mail.. Friday night.. that's my excuse..
Joe
-Original Message-
From: Joe D'Souza [mailto:jdso...@shyle.net]
Sent: Saturday, March 06, 2010 1:43 AM
To: ARS Discussion List
ut I am looking for a way to move customizations only and not the data.
Thanks to Joe D'Souza for his suggestion and I will most likely be using
that for our needs.
Regards,
--
Shyam
--
From: Sabyson
Try deleting that record from the filter table and all other entries
filter_ tables that have the same filter Id and then cache the server..
However before doing this, backup the database just in case that breaks
something else..
Also since you encountered an error such as this, I would run q
Was about to say the same thing.. bet they are there..
If they are not there, then there must be something wrong with your meta
data..
You could try to look up the T table structures and see if they exist in the
structure.. If they do not exist in the structure but yet for some reason
exist in th
If you are on Oracle, you can export from Oracle using parity files (par
files) to tell oracle what you want to export..
Export all structures first, of the entire database. Then use these par
files to limit the export of data to only meta data and configuration data.
Import the structures first
you to differentiate them.. Functionally though it will work seamlessly from
my experience..
Joe
> -Original Message-
>From: Joe D'Souza [mailto:jdso...@shyle.net]
>Sent: Thursday, March 04, 2010 2:09 PM
>To:ARS Discussion List
>Subject: RE: Changing t
I think its more of a JVM issue. Do you have an old version running? I
remember I had a calculation issue of that sort once, but not quite sure
what I did to resolve it, but I wouldn't be surprised if I pointed JAVA_HOME
to a later version (1.5 or 1.6 as Lyle pointed out).
Even after that, the ins
Kay,
Give the form an Alias.. That is what will appear in the Title bar..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of kaylay
Sent: Thursday, March 04, 2010 1:23 PM
To: arslist@ARSLIST.ORG
Subject: Changing the Title
I shouldn't see why this skill should pay any more or less than 7.5, if you
are looking for the same level of expertise as you would be on 7.5 as 7.6
has not too many changes from 7.5 (few new features). And 7.6 being just a
few months old, you would get someone who is fairly new to it anyways - in
ist.org]on Behalf Of Arnab Baral
Sent: Thursday, March 04, 2010 1:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: Need help!
**
Joe,
Could you please tell me the subject line of the thread?
Regards
Arnab
On Thu, Mar 4, 2010 at 11:45 PM, Joe D'Souza wrote:
**
Besides the u
It could reference production data if you do not check your workflow for
hard-coded references.. For e.g. if a Table field has got a hard coded
reference of Production data, it could look up the wrong server.. The same
could happen with other workflow, like Set Field etc..
Joe
-Original Mess
Besides the usual of getting rid of server names that are hard coded in a
few places (read the thread that went on here a week or two ago here), its
pretty much straight forward.
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on
This task varies a little depending on the database in question.
But generically speaking, you have to enable the appropriate Unicode
character set at the DB level (ask your DBA to do this for you), and make
the necessary environment changes for the DB client that is installed on the
ARS Server to
390600 : Form does not exist on server (ARERR 303)Tommy,
Had the same problem and solution as you and Lyle before.. and ours happened
when the environment variables were changed while moving systems.. The forms
in question all existed when I looked at the structures, however the AR
Server could no
Fred
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Tuesday, March 02, 2010 2:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Midtier performance tuning
**
That's weird.. (honestly I don't recall checking if
ility matrix today and it
says that Firefox 2.0 and newer is supported.
--
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Tuesday, March 0
--
From: Action Request System discussion list(ARSList) [arsl...@arslist.org]
on behalf of Joe D'Souza [jdso...@shyle.net]
Sent: Friday, February 26, 2010 12:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mi
Lisa,
You probably have chunks of 50 enabled on the other table.. disable that..
However if this table is against a large table, that may pose performance
problems..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of K
ading me into finally doing the upgrade I had been
putting off for years.
Dwayne
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Thursday, February 25, 2010 11:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal re
Tim,
Build a statistic form..
When an incident is created, workflow to look up the statistic form, and if
a record for that customer does not exist, it creates a record, and the
second part of the workflow, to set that statistic form with a total count
of incidents that were raised for that custo
So long as the user that you logged in as, has got a user account with the
same password, on all the servers OR guest user is enabled on all the
servers.
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Lyle Taylor
S
:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Saturday, February 27, 2010 5:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARAdmin password reset
**
Tommy,
The arcache utility will not be of any use to you to set the ARAdmin
(database user) password. This utility has options to
You can append the output of the executable to a text file using the > or >>
redirection to a overwrite or append to a file, only if the executable is
designed to return a output/value. According to Roger's description, the
batch file is designed to access some other application and run an update o
Tommy,
The arcache utility will not be of any use to you to set the ARAdmin
(database user) password. This utility has options to reset the
Administrator account in case of an accidental deletion of that user loosing
all administrative access to the AR System.
To reset the ARAdmin user password,
Try using double quotes since there are spaced between parameters..
Process: cmd /c "C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 55
2063310278"
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Nall, Roger
Then you would ALSO want to also run appropriate reports on the Share
Application Properties form which keeps a version and patch control of all
the AR System applications such as the SRM, AIE, CMDB and any other ITSM
application..
The appropriate version and patch entries are updated except for
This I do not believe is supported with the 7.5 tool. Correct me if I am wrong
though..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Frex Popo
Sent: Friday, February 26, 2010 4:07 PM
To: arslist@ARSLIST.ORG
Richard,
What really do you mean by 'server differences rather than the
application/def file differences'? What Rick pointed out will compare def
file and compare definition differences (form, fields, views, permissions,
active links, filters, etc.)
Richard,
Are you more interested in other diff
I know that adding and modifying entries in the CTM:People Permissions
Groups has workflow in place to add licenses if needed for that permission
group. I have not really checked to see if that is true for DELETE and do
not have a system in front of me at the moment to check that. You could try
che
data and apply the server licence and see what happens when
the server is restarted.
thanks
frex
--
De : Joe D'Souza
À : arslist@ARSLIST.ORG
Envoyé le : Ven 26 Février 2010, 18 h 16 min 14 s
Objet :
Frex,
In addition to what I wrote in the last email, if you have more than 1 server
in the pre-production node, for the second server onwards, you do not need to
delete any entries anywhere. Just configure the new server group name in the
ar.conf file..
Kelly,
The issue you point out mostly c
Technically all.. Delete it all, then reapply licenses for the current
server.. Also delete everything from the Server Ranking form..
Restart the server after reconfiguring the server group to a new name you
want for your pre-production even though that may be the only server in that
new server gr
Tweaking the JVM Heap Size to an optimum size on the server running the
Mid-Tier is about the only major consideration apart from the fact that you
may have to also account for number of users that would be using the
application through the internet.. For a large user base you will need to
consider
2010 00:51, Joe D'Souza wrote:
> Try to verify if Tomcat is being used by anything else that may be already
> loading that dll before you attempt to start the Tomcat service.. One way
to
> find out is running a netstat and see if the Tomcat port is in use while
the
> service appea
*
Thanks for the suggestion, Joe. That one didn't work either, but it was
worth a try.
Keep 'em comin'.
Dwayne
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Thursday, February 25, 2010 9
Try http://localhost:8080/arsys/shared/config/config.jsp
Tomcat defaults to port 8080 and IIS to 80.
-E
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Thursday, February 25, 2010 11:30 AM
To: arslist@A
that should be using Tomcat other than
the standard mid-tier.
This one has me beat so far. I might have to try putting the mid-tier on a
stand alone server and seeing how that goes.
Rod
On 25 February 2010 22:30, Joe D'Souza wrote:
> Rod,
>
> You may also get this erro
It really depends on what your problem is.. Are you having any issues with
your plugin server? It's easy to tell this - if there are issues with the
plugin server you will get errors on the screen. Or is the form being
displayed with no errors but with blank fields?
I've had both kinds of problems
Rod,
You may also get this error when you have certain other applications that
also run on the same web server as the mid-tier application server. These
are applications like RKM, SLM, etc.
Is there any other application (I suspect it could be SLM) that starts the
web server?
Joe
-Original
Web services if an option, would be the best bet.
If the other data source is also an RDBMS, and exists on the same network, you
could try the good old DB Link, and then a Remedy view form pointing to that DB
Link, assuming that data source has at least one primary key that can qualify
as a Rem
I doubt it has anything to do with the Mid-tier cache, but could you try
flushing it and then retry the operation?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Martin, Robert
Sent: Thursday, February 25, 2010 8:4
This should work as the user would have to move away from the username
object.
However you might want to check if the user enters the password first and
then the username and decides to hit the enter key.. This actually is a
practical scenario wherein after entering the username and password in a
What is the chance that you cleared the Mid-Tier cache (or it got auto
cleared during the set time interval) before you wrote the delete Active
Link, but it has not been cleared since writing the delete Active Link?
Joe
-Original Message-
From: Action Request System discussion list(ARSLis
e the Create or Replace format for
views are:
1. The rename of a form
2. I don't know if all databases supported allow the Create or Replace
command.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe
on, I
have to interrupt a copy operation before it finishes. In this case, I
believe that the target table will be left without its index since RRRchive
does not get the chance to recreate the index on the target table when the
program is killed. I recreate the index(es) when this happens... I jus
riginal Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Monday, February 22, 2010 1:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy View Validation
**
Views, it replaces.. It uses the syntax Create or Replace view as
Remedy View ValidationViews, it replaces.. It uses the syntax Create or
Replace view as blah blah blah.. If present it just replaces - if absent it
creates..
Tables like Rick says, it used to rename, create a new one, copy data from
renamed table to new table, drop old.. Right now I'm not exactly
That explains what was going on one of my attempts to customize that form..
I had done everything according to the books but had included one enumerated
field value too in the custom forms query and it would look for it in every
other form!
BMC wasn't of much help (I wasn't even told it was a soft
Prashant,
Have you checked Tomcat logs to see what was happening just prior to the
crash?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Prasanth Prabhakaran (UST, IND)
Sent: Monday, February 22, 2010 5:41 AM
To
I'm curious about what your search criteria is?
If you use '=', it is very possible to not find a matching request as
someone else pointed out, a Date / Time field converts the integer stored in
it to DD/MM/TT : SS format (British time format since you are most likely in
Asia).. Searching using '=
Larry,
Why not look this same information up from the AR System's meta information?
That way it would be easier to compare the two systems indexes if they
should be identical..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Beha
The last piece of information (# of records / table and size on disk) is
easily retrievable real time, if you are on Oracle.. The Oracle system view
user_tables (or the table all_tables if you have administrative access to
the database) should have that information among a lot of other useful
infor
Time Segments and holidays that there isn't a built in way of
accomplishing this simple task.
On Fri, Feb 19, 2010 at 9:13 PM, Joe D'Souza wrote:
**
Frank,
Interesting requirement.. This is how I might have handled it..
I would build a configuration form (custom) c
Frank,
Interesting requirement.. This is how I might have handled it..
I would build a configuration form (custom) called Configure Change Blackout
Dates or something..
Three fields that I would see as mandatory on this form is:
Start Date
End Date
Reason for Blackout
I would sort the results o
here was something wrong with the data besides the length.
Thanks for your help, Joe,
Dwayne
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Wednesday, February 17, 2010 4:59 PM
To: arslist@ARSLIST.ORG
Sub
The version 7 apps OTB to the best of my knowledge do not lead to
performance issues like the older ITSP apps used to for lack of indexes etc.
If there were any customizations done, to any queries, on table fields etc
on screens that give you those 'white screens' I would take a second look at
all
I heard that one before but it still made me laugh :-)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Gidd Calden
Sent: Thursday, February 18, 2010 2:16 PM
To: arslist@ARSLIST.ORG
Subject: OT:Humor from a Down Biker
or BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Wednesday, February 17, 2010 3:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Upgrade
**
Isn't the format of th
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