Quick Question: ARS 7.0.1 on Linux in a two-server server group.
We have made several changes to workflow and forms on the primary
administration server and these changes are not showing up, users don't see
them, on the secondary server. Is there a way to force an update of objects
on a s
Hi Remedy experts!
A quick and simple question regarding server group...
In AR System Administration: Server Information form the Advanced tab is there
a field called Server group name. Where is this value stored? I would like to
find out if this value has changed by looking at old version of
LJ
If you are referring to Server-Connect-Name (in ar.cfg) then the BMC ARS 8.1
docs state it is required (unique and resolveable). Perhaps you mean something
else?
John
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there is a utility called "arsignal" (I think that is the name) that
you can use to
update the server
On 4/8/08, J.T. Shyman <[EMAIL PROTECTED]> wrote:
> Quick Question: ARS 7.0.1 on Linux in a two-server server group.
>
>
>
> We have made several changes to wo
ECTED] On Behalf Of Frank Caruso
Sent: Tuesday, April 08, 2008 6:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group
there is a utility called "arsignal" (I think that is the name) that
you can use to
update the server
On 4/8/08, J.T. Shyman <[EMAIL PROTECTED]> wrote:
> Quic
J.T.,
What version of ARS are you using?
If you have set the server group properly, post ARS 6.3, these changes
automatically propagate. You do not have to create filters on the Server
events form to run the arsignal command like you had to do after checking
server events for changes in forms
Re: Server Group
J.T.,
What version of ARS are you using?
If you have set the server group properly, post ARS 6.3, these changes
automatically propagate. You do not have to create filters on the Server
events form to run the arsignal command like you had to do after checking
server events f
Have you configured all the servers and their IP's in the ar.conf file?
Does the Server Ranking form have all the necessary entries for all the
servers? Have those been configured correctly?
Did you try taking the Server Group log? I'd suggest turn on this log for
all the serve
ssion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Tuesday, April 08, 2008 11:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group
Have you configured all the servers and their IP's in the ar.conf file?
Does the Server Ranking form have all the necessary
Ok, I made a change with the server group logging on. Here's what I see on
the secondary server:
/* Wed Apr 09 2008 10:04:00.5253 */ Server executing
recache request
/* Wed Apr 09 2008 10:04:30.5362 */ Server noting
request from remote server to recache definitions
/* Wed Apr 09 20
: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of J.T. Shyman
Sent: Wednesday, April 09, 2008 10:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group
**
Ok, I made a change with the server group logging on. Here’s what I see on
the secondary server
l open a ticket with support.
Thanks for the help, Joe.
--- J.T. Shyman
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Wednesday, April 09, 2008 12:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group
ith those that have run
on the secondary servers may give you an idea..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of J.T. Shyman
Sent: Wednesday, April 09, 2008 1:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group
Hi,
I am new to using the Server group concept. I installed 2 servers in Server
group (one primary and another secondary). How can I test the failover
functionality between them? If I am logged into the Primary server from the
User tool and the primary server shuts down, will I still be able to
Can anyone answer a question I have about setting up a Server Group in
6.3?
I am in the process of setting up a load balancing production
environment that will connect to one Database Server. I have licensing
for Change, Help Desk and SLA Applications.
Do I need a whole second set of
All,
We currently are running AR System 6.3 and are planning on upgrading to 7.5
next month. We have been through the upgrade process with BMC on our
development system, however, our development box doesn't have a server group
setup. I've gotten little documentation from BMC regarding
It should be stored in the ar.cfg file, but it is irrelevant because the
value isn't used in server groups anymore with latest versions.
On Mar 18, 2014 4:07 PM, "Marika René" wrote:
> **
>
> Hi Remedy experts!
>
>
>
> A quick and simple question regarding
No, I'm not talking about server-connect-name, I'm talking about a now
outdated field on the Advanced tab of the Server Information console named
'Server Group Name'
According to my Config guide for 7.5, page 168
Define the common alias, unique server names, and
optional s
The server group field is actually deprecated. It is no longer used as of
7.6.03. So it doesn't really matter.
All the server group uses to look at the server group is the "Server Group
Member" checkbox and the Server alias. Also, you need to have all of the
IP-Name ent
Sent: den 18 mars 2014 23:15
To: arslist@ARSLIST.ORG
Subject: Re: Server group
**
It should be stored in the ar.cfg file, but it is irrelevant because the value
isn't used in server groups anymore with latest versions.
On Mar 18, 2014 4:07 PM, "Marika René"
mailto:marika.r...@ikea.
Hi All,
If I want to have 4 servers running ARSystem 7.x as a Server Group (sharing
the 1 are database), am I going to be purchasing 4 Preserver licenses?
The documentation I have found is quite sketchy about this.
Thank You,
Chris Doble
Mobile: 949-533-5346
We just successfully got our server group up and running. However,
we're not seeing the two servers in the Server Ranking form, we're
only seeing the one "remprd" server name which happens to be the
server group name.
We were confused on setting a server-connect-name in the
stem. Should it be built as a
separate AR/Midtier system and "share" the existing database or do I need to
somehow "convert" the
existing AR/Midtier system into a server group (of 1 server) and add the "new"
server into the group?
Thanks for any and all sugge
I'm setting up server groups. I have the need to know which node I'm
currently on when connected through the load balanced name. According to
the 7.5 docs.all nodes should have the same 'Server-Name', but each node
registers with the group with the 'Server-Connect-Name'. it is the connect
name I
There are 5 admin servers. For my question I will refer to them as the
following:
Admin01 - Not in Server Group
Admin02 - In Server Group
Admin03 - In Server Group
Admin04 - In Server Group
Admin05 - In Server Group
Admin04 is configured as the primary for Escalations in the Operation
Recently stood up my first server group and one of them is giving the
following error
Fri Dec 28 06:54:10 2007 ServerGroup : Unable to create a queue to process
RPC requests. (ARERR 8745)
Fri Dec 28 06:54:10 2007 CreateEscalationQueue
Strange part is I can't find this error i
Our production environment is setup as a server group. You have to have
both servers aliased. IE, Primary (P01) is aliased to P00 and Secondary
(P02) is also aliased to P00. The config guide goes into more detail.
but basically, you would then log into P00, which would either log you into
P01
am using Server group only for failover
and not for load balancing. So I do not have a load balancer. Also, I have
retained the default entries in the Server group ranking form and created no
additional entries. Is it necessary to add entries in this form with
rankings for the secondary server? Is
you're missing a loadbalancer.
Server group has only failover functionality for some "internal"
services like escalation, dso, email etc.
Kind Regards Conny
Von: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]
rg] On Behalf Of Conny Martin
Sent: 14 January 2010 13:50
To: arslist@ARSLIST.ORG
Subject: AW: Server group testing
**
you're missing a loadbalancer.
Server group has only failover functionality for some "internal" services like
escalation, dso, email etc
Hello everybody,
We have Remedy in server group environment. Everytime when we migrate objects
to Remedy database locking happens and users are not able to use Remedy. I
guess this is due to server sync or cache issue.
Remedy documentation suggest couple of points. Anybody has implemented
optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
> Can anyone answer a question I have about setting up a Server Group
and let them know you
want your AR Floating User licenses and your application licenses for use for
servers behind a server group. Remedy Support will match the licenses you have
purchased for that one single server for the rest of the servers for no
additional cost to you, by taking the Server
Since I installed SLM 7.1 over SLM 7.0 in my UAT system (which is server
grouped) the secondary server is repeatedly and constantly crashing. Has
anyone with a servergroup successfully made this upgrade? What method did you
use? Has anyone else seen this kind of issue?
Anne Ramey
E-mail cor
Hello listers!
Just wondering if someone managed to create a server group with both windows
2003 and Solaris servers on the same group?
We could not found an assertive YES or NO in the docs.
Thanks,
John
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UNSUBSCRIBE
lled at the 7.5
level...of course preserving any config changes you have made to out of the
box.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Robert Halstead
Sent: Wednesday, February 17, 2010 2:33 PM
To: arslist@ARSLIST.ORG
Subject: Serve
production run at all..
The Server Group configurations have ranking operations for most server based
operations.. The ranks of these operations decide what server will do what..
The lower the rank, the higher it is on that operation scheme.. In your case
you have two servers, you can rank with 1 and 2
ainst 2nd application server and select the SHARE
option.
4: Break the server group by un-checking Server Group on our application
servers.
5: Upgrade the approval server on our 1st application server to 7.1.
6: Upgrade the email engine on our 1nd application server to 7.1.
7: Upgrade the assig
in a new step 2: Back up the Database and file
system.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Robert Halstead
Sent: Wednesday, February 17, 2010 4:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Upgrade
** @LJ: thanks for that
*Sent:* Wednesday, February 17, 2010 4:48 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Server Group Upgrade
>
>
>
> ** @LJ: thanks for that suggestion..I had never thought to just uninstall
> email and approval and then just install them when 7.5 is up and running.
> If I r
ction Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Grooms, Frederick W
Sent: Wednesday, February 17, 2010 6:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Upgrade
Actually your licenses should import automatically. 7.1 will read the 6.3
license file
PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Upgrade
**
Isn't the format of the licenses different? 6.3 license key is different from
7.5, and applications do not have keys like they used to with 6.3. I had to
regenerate these licenses on each of my upgrades in the past and apply them
)
[mailto:arsl...@arslist.org]on Behalf Of Easter, David
Sent: Wednesday, February 17, 2010 7:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Upgrade
Yes, they are different – but the upgrade process does the conversion
automatically. Fred is correct.
Even if licenses are not conve
the tip..
>
> Joe
>
> -Original Message-
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org]*on Behalf Of *Easter, David
> *Sent:* Wednesday, February 17, 2010 7:17 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Server Group U
Hi Listers;
Does anybody has experienced issues with runmacro command on an ARS Server
Group?
I have to ARS Servers one with NAT address and the other one without NAT; both
servers are managed due a Load Balancer, but before i installed the second ARS
Server the script with the call for a
I have a server group with 6 servers.
Server #1 should be the admin server. For some reason server #6 is what
all the servers believe is the admin server.
I thought the admin server was solely designated by whatever server had
the #1 ranking for admin actions in the Server Group Operation
Since we upgraded from ARS 7.1 to ARS 7.5 (patch 7), we've seen a lot of
"incorrect" delinquency messages in the server group logs-each server detecting
the other as delinquent quite frequently, even when they are responding just
fine. It happens at all hours, even after backu
we are upgrading our 7.5.00 patch3 to patch 8. This is my first time patching
a server group. I was wondering if we have to take the servers out of the
group in order to run the patch.
thanks
___
UNSUBSCRIBE or
Current pricing requires you to buy one server license per server
within a server group. However, applications within a server group
need only be purchased once per server group. You then purchase fixed
or floating user licenses based on your needs against those
applications.
The end
Robert,
We are currently using Server Grouping in a Load Balancing environment.
In a Server Group environment, you need to configure the Server-Name
parameter to the Server Group Alias. Then there is a Server-Connect-Name
which should contain the name of the individual server . Assuming that
a.domain.com
Alert-Ignore-Actual-Client-IP: T
Map-IP-Address:
Server-Connect-Name: ksms434
Server-Group-Member: T
Server-Name: remedy-qa
Register-With-Portmapper: F
TCD-Specific-Port: 7639
Plugin-Port: 9000
Server-Plugin-Alias: ARSYS.ARDBC.CONFIGFILE ARSYS.ARDBC.CONFIGFILE
ksms434
Hi,
8.1 ARS/Atrium/ITSM/SLM/SRM
I have a server group that consists of an admin server and a single
non-admin server. The admin server carries the load of all admin
functions, while the non-admin server is only for end users.
Recently, some of my atrium work has really been taxing the
G] On Behalf Of richard@bwc.state.oh.us
Sent: Friday, February 27, 2015 9:20 AM
To: arslist@ARSLIST.ORG
Subject: Server Group question
**
I'd like to ask a question - I've read the config/install manuals and didn't
find a good definite answer in them.
We have a 7.6.04 syst
Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow
Sent: Friday, February 27, 2015 10:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group question
**
I've had a lot of experience with these.
First - what problem are you trying to solve by addin
Are you going to put the servers behind a load balancer? Or are they going
directly to the servers?
You could put them in a server group at least temporarily - this will prevent
servers from stepping on each other's toes. Make sure you define the entries
in the Server Group Operation Ra
No load balancers. Testers will be accessing them directly through different
dns names. Butsince the 2003 server was
created as a standalone server (i.e. NOT in a server group...) how can I now
make it into a server group member? Do I need
to reinstall it as an actual server group and server
Since you do not have a load balancer in front of it , you probably don't want
to make a server group.
Making it into a server group is pretty easy - there's step by step directions
in the docs. Basically you do this:
1. Change the server alias to your server group name - t
ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow
Sent: Friday, February 27, 2015 11:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group question
**
Since you do not have a load balancer in front of it , you probably don't want
to make a server group.
Making it into
Want to share more around what you are trying to accomplish? Why do you
need to know the name?
On Thu, Jan 13, 2011 at 2:32 PM, LJ LongWing wrote:
> **
>
> I’m setting up server groups. I have the need to know which node I’m
> currently on when connected through the load balanced name. Accord
d
app a user is using. J
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Thursday, January 13, 2011 2:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
** Want to share more around what you are trying to accomplish? W
any one of the app
> nodes….so it would be nice to be able to pinpoint which node, both web and
> app a user is using. J
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Axton
> *Sent:* Thursday, January 13,
ist)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Thursday, January 13, 2011 5:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
** Logs, tcpdump, netstat, and many more utilities can be used to determine
this. It's a PITA at times, but doable. Beyond that you can test
January 2011 14:56
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
**
J..I figured yesterday that I would use a perl script to pull the
'Server-Connection-Name' out of the ar.cfg file..what I was hoping for
honestly was a keyword like $SERVER-NODE$ or something 'stupid easy
is tells me the node J
From: LJ LongWing [mailto:lj.longw...@gmail.com]
Sent: Friday, January 14, 2011 7:56 AM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Server Group node
J..I figured yesterday that I would use a perl script to pull the
'Server-Connection-Name' out o
J
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Friday, January 14, 2011 8:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
**
You can do a set fields from "Configuration ARDBC" and the query is
ssion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: 14 January 2011 15:28
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
**
J
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Friday, Janua
Danny,
According to the documentation, you MUST have session affinity turned on..so
it only benefits you to have a server group if you have more than one mid
tier node..only benefits the user traffic through that mid tier node at
least, the other node can still perform admin operations and
relations representative for BMC Software,
Inc.
On Fri, Jan 14, 2011 at 10:09 AM, LJ LongWing wrote:
> **
>
> Danny,
>
> According to the documentation, you MUST have session affinity turned
> on….so it only benefits you to have a server group if you have more than one
> mid tier no
em discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Friday, January 14, 2011 10:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
** Authentication information is included in each packet to the arserver, so
it can run without session persistence. However, th
t: Re: Server Group node
**
>From Page 8 of 84092-Using A Hardware Load Balancer with AR System.pdf
The load balancer acts like a NAT device that routes any TCP or UDP traffic.
Since the AR System server uses an ONC-RPC implementation that is layered on
top of TCP/IP, AR System server tra
Danny Kellett
Sent: Friday, January 14, 2011 11:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
**
I guess its not true load balancing then. Just load sharing. If you have a
session infinity set at the LB on in front of the ARServers then there is no
difference that having each
Yes I agree but that is fault tolerance not load balancing.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: 14 January 2011 18:45
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
**
The difference between straight to
Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* 14 January 2011 17:52
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Server Group node
>
>
>
> **
>
> From Page 8 of 84092-Using A Hardware Load Bala
Ø "For example, if users have a floating license, they can potentially
allocated a floating license on each server that their request is sent to."
Just to clarify, one user takes one floating token within a server group - even
if there are individual requests from the same user to e
est I was able to allocate 2 floating licenses across 2
remedy servers for the same user where the Remedy servers are in the same
server group:
>From Server 1 aruser.log file:
> /* Fri Jan 14 2011 16:40:51.1490 */ FLOAT GRANT WRITEtestfloater
(2 of 16500 write)
> /* Fri Jan 14 2011 1
m a simple test I was able to allocate 2 floating licenses across 2
remedy servers for the same user where the Remedy servers are in the same
server group:
>From Server 1 aruser.log file:
> /* Fri Jan 14 2011 16:40:51.1490 */ FLOAT GRANT WRITEtestfloater
(2 of 16500 write)
> /*
To perform the test, I opened 2 user tools, pointing each to one of the 2
servers in the server group, opened the sample classes form and performed a
search. I then closed the user tools one at a time. I agree the the
timestamps are strange. I checked the time on the servers and they are the
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Friday, January 14, 2011 2:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
** It might depend on the version of ARServer. Things around licenses in
server groups changed in the not too recent past; long enough a
Dear all,
The SLM8.0 installer,in one of the installation screens, requests you to
agree that "proceeding with the installation any customizations that are
not in overlays or custom objects" will be overwitten. But this is an
installation in a secondary server (server group) and not t
Kevin,
You should not have Admin01 in the same DB as the rest of the servers if
it's not in the server group, for exactly the type of thing you are
discussingbeing in the server group allows the server group to manage
what element are enabled how/when/etcso yesthe escalations wou
, December 28, 2007 9:04 AM
To: arslist@ARSLIST.ORG
Subject: Server Group Error 8745
**
Recently stood up my first server group and one of them is giving the
following error
Fri Dec 28 06:54:10 2007 ServerGroup : Unable to create a queue to
process RPC requests. (ARERR 8745)
Fri Dec 28 06
to create a queue to process
RPC requests. (ARERR 8745)
Fri Dec 28 10:51:00 2007 CreateEscalationQueue
Any suggestions yet?
_
From: LJ LongWing (Head) [mailto:[EMAIL PROTECTED]
Sent: Friday, December 28, 2007 7:04 AM
To: arslist@ARSLIST.ORG
Subject: Server Group Error 8745
Recently
Remedy is the only thing on this box...and it's Win2k3
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, December 28, 2007 10:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Error 8745
**
Is this
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of LJ LongWing (Head)
Sent: Friday, December 28, 2007 12:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Error 8745
**
Found some more information about thisthis appears to begin almost
exactly 1 hour
...so I don't think it's a thread issue.
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, December 28, 2007 11:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Error 8745
**
This is proba
Since this seems to be occurring during server group communication I would
wonder if the two servers can talk to each other.
If these servers are in fact in a servergroup, here's what I'd do to start
troubleshooting:
1. Make sure each server in the group can ping each other serv
Also turn on the server group logs on all the servers belonging to the
server group.. If there is a communication problem between the servers in
the server group, it will show on these logs...
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
Yes, what he said.
Thanks, Joe. Good point.
J.T. Shyman
Column Technologies
[EMAIL PROTECTED]
From: Joe D'Souza
Sent: Fri 12/28/2007 1:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Error 8745
**
Also turn on the server group logs on all the servers belonging to the server
tells me that server1 in this group isn't recognizing itself?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shyman, Jonathan
Sent: Friday, December 28, 2007 11:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Error 8745
**
Yes, wh
Something may not have been set right when this server was originally added to
the server group. It may be possible to track down what if you can compare the
settings in ar.conf and in Remedy Administrator on both servers. If that fails
to turn up anything a next step might be to remove the
nnect-Name: myserver-app2
IP-Name: myserver-app
IP-Name: myserver-app2
According to the Server Group doc, all servers in the group must have the
same 'Server-Name'...so they do. The Server-Connect-Name is the value used
by the operation ranking form, and must be dns resolvable...which
I spent almost a year going through stuff like this on a Unix server
group. We're up and stable now, I just hope it says that way. Although
I never experienced the error you mention below, a few things come to
mind.
Research the Map-IP-Address parameter, it doesn't appear to
Actually, if you do the host thing as recommended by J.T. Shyman ( "3.
Make sure the hosts file on each server points to the server group host
name for its own IP." ) You shouldn't need the server plugin aliases.
The host file method, however, is a boxwide fix which may or may no
Hi All,
I'm looking for good document regarding Server Group Environment and Load
Balancer.
Please help me out.
Thanks & Regards,
Pintu.
-
Be a better friend, newshound, and know-it-all with Yahoo! Mobile. T
quest System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jeyaprakash
Sent: Friday, November 04, 2011 2:09 PM
To: arslist@ARSLIST.ORG
Subject: Remedy Server Group issues
Hello everybody,
We have Remedy in server group environment. Everytime when we migrate objects
to Remedy dat
If your customers can take a little down time, our approach is to:
Turn on administrator-only mode on servers in group
Restart servers to kick rest of users out
Break Server Group
Shut down primary server (OLTP - Disable admin operations checked)
Perform migration to secondary server (Disable
Hello all,
I am working on a new configuration for ARS 7.6.4, with ITSM and Atrium CMDB.
The server group documentation is mostly oriented around setting up load-shared
systems, but also notes you can set up a user server (that users connect to
directly) and process server(s). As we are on
Hi,
In Remedy server group environment, when the def changes on primary
server other servers either throw malloc error ( so the updates not
reflected) or crash. Anyone seen this?
Env:
ARS 7.1 patch 5 with ITSM 7.0 suite
Windows 2003
Oracle 10g
Thanks,
Anthony
& Server group
**
Since I installed SLM 7.1 over SLM 7.0 in my UAT system (which is server
grouped) the secondary server is repeatedly and constantly crashing. Has
anyone with a servergroup successfully made this upgrade? What method did
you use? Has anyone else seen this kind of issue?
No, the instructions say to install on one and then copy all the binaries to
the secondary. The installer won't let you install it more than once (since it
makes DB changes and all servers in the server group use the same DB). I've
copied the binaries as instructed, but think th
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