Re: Server Group -- not co located

2010-04-26 Thread Mueller, Doug
Mueller From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of patrick zandi Sent: Friday, April 23, 2010 2:44 PM To: arslist@ARSLIST.ORG Subject: Re: Server Group -- not co located ** Any issue with running a server group

Re: Server Group -- not co located

2010-04-23 Thread Axton
minute startup time depending on several factors. As for the server group capabilities, I don't see any reason that things would not work as advertised. It may be a bit tricky getting the network side of things set up properly depending on how you want things to work. There are several path

Re: Server Group -- not co located

2010-04-23 Thread patrick zandi
> Any issue with running a server group with > Server 01 is in Ohio - Database here > Server 02 is in Nebraska Connected to Database in Ohio > > OC-3 minimum connection > > Anyone see any issues with this ? > > P.S I know Nebraska would win the football game.. that is a

Instance of AIE on a second server in a server group.

2010-04-08 Thread Shyam Attavar
Dear Listers, I am in the processing of setting up a second server (in a server group) to run AIE. The first server already has a fully running instance of AIE, but we want to setup another instance for additional processing. AIE 7.1.0 Patch 6 AR System 7.1.0 Patch 6 ITSM 7.1.0 Patch 9. Oracle

Re: ARS 7.1 in a server group - URGENT

2010-03-29 Thread Frex Popo
Many thanks Roger.. --- En date de : Lun 29.3.10, Roger Justice a écrit : De: Roger Justice Objet: Re: ARS 7.1 in a server group - URGENT À: arslist@ARSLIST.ORG Date: Lundi 29 mars 2010, 14h51 ** No it does not require additional software. The installation has been improved in 7.5

Re: ARS 7.1 in a server group - URGENT

2010-03-29 Thread Roger Justice
No it does not require additional software. The installation has been improved in 7.5. -Original Message- From: Frex Popo To: arslist@ARSLIST.ORG Sent: Mon, Mar 29, 2010 8:19 am Subject: ARS 7.1 in a server group - URGENT ** Dear all, Does ARS 7.1 or 7.5 require any

ARS 7.1 in a server group - URGENT

2010-03-29 Thread Frex Popo
Dear all,   Does ARS 7.1 or 7.5 require any additional non BMC software to be present before performing the installation in a server group environment? I know that apart from installing the SQL server client (in our case) on all the nodes in the server group before installing ARS, no other

Re: Re : server group config tables (ARS 7.1 patch04)

2010-02-26 Thread Joe D'Souza
Even so it won't be of any harm if you set it up like a server group. Even if it is the only server in that group.. I know what you are saying and I have worked in places where they could not afford to replicate the production server setup in terms of maintaining a certain number of servers

Re : server group config tables (ARS 7.1 patch04)

2010-02-26 Thread Frex Popo
Sorry Joe, forgot to mention that the pre-production environment will not be part of any server group...I know it does not make sense to call it so if it does not resemble what you have in production...I am just doing the work and the decision was made by others to have some form of UAT system

Re: server group config tables (ARS 7.1 patch04)

2010-02-26 Thread Thad K Esser
** Kelly, Below is a message from the list that I had saved as potentially useful (I haven't gone through this myself - yet). Thad Esser Remedy Developer - Forwarded by Thad K Esser/OR/Regence on 12/16/2009 09:26 AM - From: Tony Worthington To: arslist@ARSLIST.ORG Date: 12/16/2009

Re : server group config tables (ARS 7.1 patch04)

2010-02-26 Thread Frex Popo
name ... will check the forms you mentioned when I get back on Monday. frex De : Kelly Deaver À : arslist@ARSLIST.ORG Envoyé le : Ven 26 Février 2010, 16 h 42 min 22 s Objet : Re: server group config tables (ARS 7.1 patch04) ** I'd love to hear from a

Re: server group config tables (ARS 7.1 patch04)

2010-02-26 Thread Joe D'Souza
Frex, In addition to what I wrote in the last email, if you have more than 1 server in the pre-production node, for the second server onwards, you do not need to delete any entries anywhere. Just configure the new server group name in the ar.conf file.. Kelly, The issue you point out mostly

Re: server group config tables (ARS 7.1 patch04)

2010-02-26 Thread Joe D'Souza
Technically all.. Delete it all, then reapply licenses for the current server.. Also delete everything from the Server Ranking form.. Restart the server after reconfiguring the server group to a new name you want for your pre-production even though that may be the only server in that new server

Re: server group config tables (ARS 7.1 patch04)

2010-02-26 Thread Kelly Deaver
ng (and all the server group tables) *AST:ARServerConnection *TMS:AppliationRegistry *SYS:Escalations *SYS:Attachments ** any work flow that didn't maintain it self server independent or where the Advanced option was used to purposely point to a specific serverKelly DeaverL-3 Stratis /

server group config tables (ARS 7.1 patch04)

2010-02-26 Thread Frex Popo
Dear all,   We sat up a preproduction remedy server (cloned from one of the production nodes in a server group) and we also copied the server group remedy database. We managed to get the preproduction server working along with EIE and the rest of the services.. However some of the objects

Re: Server Group Upgrade

2010-02-18 Thread Robert Halstead
the tip.. > > Joe > > -Original Message- > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org]*on Behalf Of *Easter, David > *Sent:* Wednesday, February 17, 2010 7:17 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Server Group U

Re: Server Group Upgrade

2010-02-17 Thread Joe D'Souza
) [mailto:arsl...@arslist.org]on Behalf Of Easter, David Sent: Wednesday, February 17, 2010 7:17 PM To: arslist@ARSLIST.ORG Subject: Re: Server Group Upgrade Yes, they are different – but the upgrade process does the conversion automatically. Fred is correct. Even if licenses are not conve

Re: Server Group Upgrade

2010-02-17 Thread Easter, David
PM To: arslist@ARSLIST.ORG Subject: Re: Server Group Upgrade **  Isn't the format of the licenses different? 6.3 license key is different from 7.5, and applications do not have keys like they used to with 6.3. I had to regenerate these licenses on each of my upgrades in the past and apply them

Re: Server Group Upgrade

2010-02-17 Thread Joe D'Souza
ction Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Grooms, Frederick W Sent: Wednesday, February 17, 2010 6:07 PM To: arslist@ARSLIST.ORG Subject: Re: Server Group Upgrade Actually your licenses should import automatically. 7.1 will read the 6.3 license file

Re: Server Group Upgrade

2010-02-17 Thread Robert Halstead
*Sent:* Wednesday, February 17, 2010 4:48 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Server Group Upgrade > > > > ** @LJ: thanks for that suggestion..I had never thought to just uninstall > email and approval and then just install them when 7.5 is up and running. > If I r

Re: Server Group Upgrade

2010-02-17 Thread Grooms, Frederick W
in a new step 2: Back up the Database and file system. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Robert Halstead Sent: Wednesday, February 17, 2010 4:48 PM To: arslist@ARSLIST.ORG Subject: Re: Server Group Upgrade ** @LJ: thanks for that

Re: Server Group Upgrade

2010-02-17 Thread Robert Halstead
ainst 2nd application server and select the SHARE option. 4: Break the server group by un-checking Server Group on our application servers. 5: Upgrade the approval server on our 1st application server to 7.1. 6: Upgrade the email engine on our 1nd application server to 7.1. 7: Upgrade the assig

Re: Server Group Upgrade

2010-02-17 Thread Joe D'Souza
production run at all.. The Server Group configurations have ranking operations for most server based operations.. The ranks of these operations decide what server will do what.. The lower the rank, the higher it is on that operation scheme.. In your case you have two servers, you can rank with 1 and 2

Re: Server Group Upgrade

2010-02-17 Thread LJ Longwing
lled at the 7.5 level...of course preserving any config changes you have made to out of the box. _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Robert Halstead Sent: Wednesday, February 17, 2010 2:33 PM To: arslist@ARSLIST.ORG Subject: Serve

Server Group Upgrade

2010-02-17 Thread Robert Halstead
All, We currently are running AR System 6.3 and are planning on upgrading to 7.5 next month. We have been through the upgrade process with BMC on our development system, however, our development box doesn't have a server group setup. I've gotten little documentation from BMC regarding

Re: Error while starting a server group member

2010-02-04 Thread SriSamSri Appecherla
cle processes. > > HTH > > Kind Regards Conny > > > > Von: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] Im Auftrag von SriSamSri Appecherla > Gesendet: Mittwoch, 3. Februar 2010 17:23 > An: arslist@A

AW: Error while starting a server group member

2010-02-03 Thread Conny Martin
slist.org] Im Auftrag von SriSamSri Appecherla Gesendet: Mittwoch, 3. Februar 2010 17:23 An: arslist@ARSLIST.ORG Betreff: Error while starting a server group member ** Hi Listers, I am getting the following error when I start the AR server. The server is a server group member. At any point of time,

Error while starting a server group member

2010-02-03 Thread SriSamSri Appecherla
Hi Listers, I am getting the following error when I start the AR server. The server is a server group member. At any point of time, only one server comes up fine, while the other shows this error. However, the DB client is able to connect to the DB using ARS credentials without any problem from

Re: Server group testing

2010-01-14 Thread Jiri Pospisil
rg] On Behalf Of Conny Martin Sent: 14 January 2010 13:50 To: arslist@ARSLIST.ORG Subject: AW: Server group testing ** you're missing a loadbalancer. Server group has only failover functionality for some "internal" services like escalation, dso, email etc

AW: Server group testing

2010-01-14 Thread Conny Martin
you're missing a loadbalancer. Server group has only failover functionality for some "internal" services like escalation, dso, email etc. Kind Regards Conny Von: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]

Re: Server group testing

2010-01-14 Thread SriSamSri Appecherla
am using Server group only for failover and not for load balancing. So I do not have a load balancer. Also, I have retained the default entries in the Server group ranking form and created no additional entries. Is it necessary to add entries in this form with rankings for the secondary server? Is

Re: Server group testing

2010-01-12 Thread DCI Remedy
Our production environment is setup as a server group. You have to have both servers aliased. IE, Primary (P01) is aliased to P00 and Secondary (P02) is also aliased to P00. The config guide goes into more detail. but basically, you would then log into P00, which would either log you into P01

Server group testing

2010-01-12 Thread SriSamSri Appecherla
Hi, I am new to using the Server group concept. I installed 2 servers in Server group (one primary and another secondary). How can I test the failover functionality between them? If I am logged into the Primary server from the User tool and the primary server shuts down, will I still be able to

Question about upgrading to ARS 7.5 on a Server group.

2009-11-09 Thread DCI Remedy
Hello Listers. I'm planning the upgrade for our server group from 7.1 P7 to 7.5 P3. This is how it looks (all Windows servers), running SQLServer 2005. ARS Server Group 00 ARS 1 (Admin Operation) ARS 2 (Non - Admin Operation) Midtier Group 00 Midtier 1 Midtier 2 SQL Server How I read Pa

Re: AR Server Caching within Server Group

2009-06-05 Thread Lyle Taylor
Any time you make a schema or workflow change (or create a new permission group or Support Group in Remedy), all of the servers in the server group will do a recache, so that they all have the most recent information. If you're running a remote Oracle database, then the time it takes s

AR Server Caching within Server Group

2009-06-05 Thread George Jungle
Hey all, Just wondering if anyone is getting issues with AR Server re-caching that occurs on the non-admin AR Servers within an AR Server group. We're seeing something where it's taking up to 7 minutes to perform a re-cache. During this time, other services (SLM, Dispatcher, user tr

Re: Sanity Check on Prod Server with a Hot Backup Server - do we need Server Group

2009-05-20 Thread Jason Miller
You shouldn't need server groups for this setup. You could install ARS on the standby server to a new junk database (make the ARAdmin password is the same as the production server so it encrypts correctly in the ar.cfg file). Then shut down Remedy on the standby server and update the ar.cfg file t

Re: Sanity Check on Prod Server with a Hot Backup Server - do we need Server Group

2009-05-20 Thread Shellman, David
ackup Server - do we need Server Group ** Hi everyone, We are moving from windows to unix for our servers. Dev server is working fine (of course dev servers always work fine)! Now we're at the prod server process and the server guys are floundering a bit. We are planning a prod applicat

Sanity Check on Prod Server with a Hot Backup Server - do we need Server Group

2009-05-20 Thread Susan Palmer
Hi everyone, We are moving from windows to unix for our servers. Dev server is working fine (of course dev servers always work fine)! Now we're at the prod server process and the server guys are floundering a bit. We are planning a prod application server and a hot backup application server po

Re: Determining name of server group in workflow

2009-04-21 Thread Guillaume Rheault
I see. It seems this would be a good request for enhancement -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Lyle Taylor Sent: Tue 04/21/09 11:31 AM To: arslist@ARSLIST.ORG Subject: Re: Determining name of server group in workflow In

Re: Determining name of server group in workflow

2009-04-21 Thread Lyle Taylor
lf Of Guillaume Rheault Sent: Monday, April 20, 2009 5:47 PM To: arslist@ARSLIST.ORG Subject: Re: Determining name of server group in workflow ** There is no $SERVERGROUP$ keyword or anything like that, so I guess notWhy do you need that for? -Guillaume -Original Message- From: A

Re: Determining name of server group in workflow

2009-04-21 Thread Lyle Taylor
ssion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Monday, April 20, 2009 11:31 PM To: arslist@ARSLIST.ORG Subject: Re: Determining name of server group in workflow ** Yes, Do a Set fields from the form "Configuration ARDBC" with a Set Fi

Re: Determining name of server group in workflow

2009-04-20 Thread Grooms, Frederick W
Yes, Do a Set fields from the form "Configuration ARDBC" with a Set Fields Run-If of 'Configuration Tag' = "Server-Group-Name" (I think it is Server-Group-Name, check your ar.conf (ar.cfg file in Windows) for the correct keyword) Fred From: Action

Re: Determining name of server group in workflow

2009-04-20 Thread Guillaume Rheault
of server group in workflow Hi all, I'm wondering if there is an easy way to determine the name of the server group in workflow, primarily active links. I know about the $SERVER$ keyword, but that returns the name of the current server. Is there something similar that will return the na

Determining name of server group in workflow

2009-04-20 Thread Lyle Taylor
Hi all, I'm wondering if there is an easy way to determine the name of the server group in workflow, primarily active links. I know about the $SERVER$ keyword, but that returns the name of the current server. Is there something similar that will return the name of the server group o

Re: Installing Secondary Server in Server Group

2009-04-09 Thread tina flores
. Thanks. Tina To my knowledge, there is no single White Paper outlining all the components in one document. The information is scattered about in their KB database. Each process component installation for Server Group can vary too. For example, you can just run the Email Engine installer on

Re: Heterogeneous server group environment

2009-04-08 Thread Guillaume Rheault
The servers also need to communicate to each other (the server group heart beating) Since they communicate via TCP/IP, having them in different platforms should be doable -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of LJ Longwing Sent

Re: Heterogeneous server group environment

2009-04-08 Thread LJ Longwing
il 08, 2009 6:40 AM To: arslist@ARSLIST.ORG Subject: Heterogeneous server group environment ** Hello listers! Just wondering if someone managed to create a server group with both windows 2003 and Solaris servers on the same group? We could not found an assertive YES or NO in the docs. Thanks,

Heterogeneous server group environment

2009-04-08 Thread John Jack
Hello listers! Just wondering if someone managed to create a server group with both windows 2003 and Solaris servers on the same group? We could not found an assertive YES or NO in the docs. Thanks, John ___ UNSUBSCRIBE

Re: Installing Secondary Server in Server Group

2009-04-07 Thread tina flores
This is exactly what I needed. Thanks for pointing this out, Lyle. :-) The ITSM Installation guide does talk about installing the applications to a server group starting on page 52. http://www.bmc.com/supportu/documents/72/45/87245/87245.pdf Lyle -Original Message- From: Action

Re: Installing Secondary Server in Server Group

2009-04-07 Thread Lyle Taylor
The ITSM Installation guide does talk about installing the applications to a server group starting on page 52. http://www.bmc.com/supportu/documents/72/45/87245/87245.pdf Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On

Re: Installing Secondary Server in Server Group

2009-04-07 Thread tina flores
Hi Joe, I'm doing the install in Windows environment. The ARS 7.1 Configuring Guide didn't mention how to go about the installation of the ITSM 7 apps in a server group. So I'd really appreciate it you can point me to the whitepaper you came across. Thanks in advance. Tina

Re: Installing Secondary Server in Server Group

2009-04-07 Thread Joe DeSouza
slist@ARSLIST.ORG Sent: Tuesday, April 7, 2009 4:53:11 PM Subject: Re: Installing Secondary Server in Server Group Hello, I am in the same predicament as you are now. I'm setting up a server group with a shared DB. Everything is working well, but I'm a little bit lost on what to do

Re: Installing Secondary Server in Server Group

2009-04-07 Thread tina flores
Hello, I am in the same predicament as you are now. I'm setting up a server group with a shared DB. Everything is working well, but I'm a little bit lost on what to do with the other applications. Like for example, when I tried to install approval, installer detected that there

Re: Installing Secondary Server in Server Group

2009-04-07 Thread tina flores
Hello, I am in the same predicament as you are now. I'm setting up a server group with a shared DB. Everything is working well, but I'm a little bit lost on what to do with the other applications. Like for example, when I tried to install approval, installer detected that there

Re: Installing Secondary Server in Server Group

2009-03-19 Thread Lyle Taylor
Note: This is based on my experience and was valid for us up until at least ARS 7.1 patch 003, I think. E-mail processing is considered a back-end process that is processed by a single AR server at a time within a server group. I agree that for regular client operations, you would want all

Re: Installing Secondary Server in Server Group

2009-03-19 Thread Richard Copits
ORG Subject: Re: Installing Secondary Server in Server Group Actually, that could cause problems if one server goes down. The other won't be able to correctly pick up the work for those items where you've specifically set up the down server. We use the server group/load balancer name for

Re: Installing Secondary Server in Server Group

2009-03-19 Thread Grooms, Frederick W
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Richard Copits Sent: Thursday, March 19, 2009 12:27 PM To: arslist@ARSLIST.ORG Subject: Re: Installing Secondary Server in Server Group I guess I "sort of " agree.

Re: Installing Secondary Server in Server Group

2009-03-19 Thread Ramey, Anne
Actually, that could cause problems if one server goes down. The other won't be able to correctly pick up the work for those items where you've specifically set up the down server. We use the server group/load balancer name for email and flashboards as well as web services, etc.

Re: Installing Secondary Server in Server Group

2009-03-19 Thread Richard Copits
list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Thursday, March 19, 2009 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Installing Secondary Server in Server Group Which server does e-mail or flashboards processing (not regular flashboards processing - that is, displaying f

Re: Installing Secondary Server in Server Group

2009-03-19 Thread Lyle Taylor
Which server does e-mail or flashboards processing (not regular flashboards processing - that is, displaying flashboards - that happens in the mid-tier, but the processing that the flashboards server does) is determined by a server's server group ranking. If you've got things beh

Re: Installing Secondary Server in Server Group

2009-03-19 Thread Richard Copits
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Thursday, March 19, 2009 1:04 PM To: arslist@ARSLIST.ORG Subject: Re: Installing Secondary Server in Server Group I'm not sure about the documentation, but I will share one thing that I learne

Re: Installing Secondary Server in Server Group

2009-03-19 Thread VanSickle, James W
To my knowledge, there is no single White Paper outlining all the components in one document. The information is scattered about in their KB database. Each process component installation for Server Group can vary too. For example, you can just run the Email Engine installer on your Secondary

Re: Installing Secondary Server in Server Group

2009-03-19 Thread Lyle Taylor
I'm not sure about the documentation, but I will share one thing that I learned. While all of the servers will have a common alias that outside clients will use to connect to the server group (hopefully), you don't want the flashboards and e-mail services hitting the alias. When y

Installing Secondary Server in Server Group

2009-03-19 Thread bruce sisk
Good morning, I am beginning to set up the second server that will then be configured in a server group. The primary server is up and running as follows: Windows 2003 Server Oracle 10 DB (remote) ARS 7.1 P6 - including email, approval, assignment, flashboards CMDB 2.1 P4 AIE 7.1 P4 ITSM 7.0.3

Re: SLM 7.1 & Server group

2009-03-09 Thread Shafqat Ayaz
you make any changes to the arconfig and armonitor files? My environment is ARS 7.0.1 SLM 7.1 Solaris 5.10 Oracle 10.2 Let me know if I can help in any other way. thanks shafqat --- On Mon, 3/9/09, Ramey, Anne wrote: > From: Ramey, Anne > Subject: Re: SLM 7.1 & Server group >

Re: SLM 7.1 & Server group

2009-03-09 Thread Ramey, Anne
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shafqat Ayaz Sent: Monday, March 09, 2009 4:21 PM To: arslist@ARSLIST.ORG Subject: Re: SLM 7.1 & Server group Hello Anne We have done it and it works fine, we have had

Re: SLM 7.1 & Server group

2009-03-09 Thread Shafqat Ayaz
do not get used unless your primary server goes down. thanks shafqat --- On Mon, 3/9/09, Ramey, Anne wrote: > From: Ramey, Anne > Subject: Re: SLM 7.1 & Server group > To: arslist@ARSLIST.ORG > Date: Monday, March 9, 2009, 7:31 PM > No, the instructions say to install o

Re: SLM 7.1 & Server group

2009-03-09 Thread Ramey, Anne
No, the instructions say to install on one and then copy all the binaries to the secondary. The installer won't let you install it more than once (since it makes DB changes and all servers in the server group use the same DB). I've copied the binaries as instructed, but think th

Re: SLM 7.1 & Server group

2009-03-09 Thread Matt Reinfeldt
& Server group ** Since I installed SLM 7.1 over SLM 7.0 in my UAT system (which is server grouped) the secondary server is repeatedly and constantly crashing. Has anyone with a servergroup successfully made this upgrade? What method did you use? Has anyone else seen this kind of issue?

SLM 7.1 & Server group

2009-03-09 Thread Ramey, Anne
Since I installed SLM 7.1 over SLM 7.0 in my UAT system (which is server grouped) the secondary server is repeatedly and constantly crashing. Has anyone with a servergroup successfully made this upgrade? What method did you use? Has anyone else seen this kind of issue? Anne Ramey E-mail cor

Re: ARS 7.1 server group issue

2009-02-26 Thread Anthony K R
7.1 server group issue Interesting, I think this is the first time that I’ve heard someone specifically call out Windows as being part of the problem rather than just a remote Oracle database. Your response is actually encouraging, because we’re going to be switching over to Linux with the

Re: ARS 7.1 server group issue

2009-02-25 Thread Joe DeSouza
Sent: Wednesday, February 25, 2009 7:55:05 PM Subject: Re: ARS 7.1 server group issue ** Same reason that most all MS products only run on MS OS's.  The answer is right under your nose.  Don't look too hard or you'll miss it. Axton The opinions, statements, and/or suggested courses of

Re: ARS 7.1 server group issue

2009-02-25 Thread LJ Longwing
Darnit Axton, you got my hopes up for a secbut just one. _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Axton Sent: Wednesday, February 25, 2009 3:53 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue ** Nope, just

Re: ARS 7.1 server group issue

2009-02-25 Thread Axton
#x27;t make one for > UNIX considering that the SQL server now is not all that quirky as it used > to be.. > > Joe > > -- > *From:* Axton > *To:* arslist@ARSLIST.ORG > *Sent:* Wednesday, February 25, 2009 5:52:40 PM > *Subject:* Re: ARS 7.1

Re: ARS 7.1 server group issue

2009-02-25 Thread Joe DeSouza
: ARS 7.1 server group issue ** Nope, just my attempt at humor. Axton The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary participation in this forum is not intended to convey a role

Re: ARS 7.1 server group issue

2009-02-25 Thread Axton
* Axton > *To:* arslist@ARSLIST.ORG > *Sent:* Wednesday, February 25, 2009 4:21:40 PM > *Subject:* Re: ARS 7.1 server group issue > > ** Good thing it's not as inefficient as the sql server client for > unix/linux. > > > Axton Grams > > The opinions, statements, and/or

Re: ARS 7.1 server group issue

2009-02-25 Thread Joe DeSouza
If they had one! Do they? I did hear of third party connectors but not really of a client written by MS.. Joe From: Axton To: arslist@ARSLIST.ORG Sent: Wednesday, February 25, 2009 4:21:40 PM Subject: Re: ARS 7.1 server group issue ** Good thing it's n

Re: ARS 7.1 server group issue

2009-02-25 Thread Axton
to connecting to a > Remote Oracle Database. > > Joe > > -- > *From:* Anthony K R > *To:* arslist@ARSLIST.ORG > *Sent:* Wednesday, February 25, 2009 3:04:21 PM > > *Subject:* Re: ARS 7.1 server group issue > > Slow on windows because

Re: ARS 7.1 server group issue

2009-02-25 Thread Joe DeSouza
:21 PM Subject: Re: ARS 7.1 server group issue Slow on windows because of Anti-virus scan?   -Anthony   From:Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Thursday, February 26, 2009 1:22 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1

Re: ARS 7.1 server group issue

2009-02-25 Thread Anthony K R
Slow on windows because of Anti-virus scan? -Anthony From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Thursday, February 26, 2009 1:22 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue ** I have noticed

Re: ARS 7.1 server group issue

2009-02-25 Thread Joe DeSouza
, February 25, 2009 1:12:30 PM Subject: Re: ARS 7.1 server group issue Interesting, I think this is the first time that I’ve heard someone specifically call out Windows as being part of the problem rather than just a remote Oracle database.  Your response is actually encouraging, because we’re going

Re: ARS 7.1 server group issue

2009-02-25 Thread Anthony K R
: Wednesday, February 25, 2009 11:56 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue Was thread logging enabled when the server was started? The Init should look like this: /* Sun Feb 22 2009 02:36:07.5150 */ Thread Trace Log -- ON (AR Server 7.1.00 Patch 002 200802011900) /* Sun

Re: ARS 7.1 server group issue

2009-02-25 Thread Tony Worthington
1 (phone) tony.worthing...@kohls.com www.Kohls.com From: Anthony K R To: arslist@ARSLIST.ORG Date: 02/25/2009 10:40 AM Subject: Re: ARS 7.1 server group issue Sent by: "Action Request System discussion list(ARSList)" Why is doing ?InitServerCache? instead of ?CopyCache?? -An

Re: ARS 7.1 server group issue

2009-02-25 Thread Lyle Taylor
. Hopefully we’ll have better luck there… Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Tuesday, February 24, 2009 7:20 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue ** Its a known issue where ARS on

Re: ARS 7.1 server group issue

2009-02-25 Thread Walters, Mark
@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue Here is the entries from thread log; /* Wed Feb 25 2009 05:16:37.8330 */ Thread Trace Log -- ON (AR Server 7.1.00 Patch 005 200809150630) /* Wed Feb 25 2009 05:22:15.5140 */ InitServerCache Begin /* Wed Feb 25 2009 05:22:29.0760

Re: ARS 7.1 server group issue

2009-02-25 Thread Walters, Mark
Behalf Of Anthony K R Sent: 25 February 2009 11:27 To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue I have verified the boot.ini file has /3G switch. Also using ‘dumpbin’ tool I got confirmed that arserver can address more than 2GB. After startup the memory consumed is ~1.3GB, as shown

Re: ARS 7.1 server group issue

2009-02-25 Thread Anthony K R
umber 1) on ADMIN queue restarted. Regards, Anthony From: Rathnappa, Anthony Sent: Wednesday, February 25, 2009 4:57 PM To: arslist@ARSLIST.ORG Subject: RE: ARS 7.1 server group issue I have verified the boot.ini file has /3G switch. Also using ‘dumpbin’ tool I got confirmed that

Re: ARS 7.1 server group issue

2009-02-25 Thread Anthony K R
:46 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue By default the maximum memory arserver can access on 32-bit Windows is 2GB. If it tries to grow beyond this then it will fail. This is an OS limitation that can be changed to 3GB by the addition of the /3GB switch to the

Re: ARS 7.1 server group issue

2009-02-25 Thread Aditya C
ey a role as a > spokesperson, liaison or support representative for BMC Software, Inc. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Anthony K R > *Sent:* 25 February 2009 07:17 > > *To:* arslist@AR

Re: ARS 7.1 server group issue

2009-02-25 Thread Walters, Mark
entative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Anthony K R Sent: 25 February 2009 07:17 To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue Joe, The chunk setting should not cause malloc error. The

Re: ARS 7.1 server group issue

2009-02-24 Thread Anthony K R
, Anthony From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Wednesday, February 25, 2009 7:50 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue ** Its a known issue where ARS on Windows connected to a Remote

Re: ARS 7.1 server group issue

2009-02-24 Thread Anthony K R
Tony, Perfect. Yes, setting is right. Regards, Anthony From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tony Worthington Sent: Wednesday, February 25, 2009 12:54 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue I can

Re: ARS 7.1 server group issue

2009-02-24 Thread Anthony K R
Subject: Re: ARS 7.1 server group issue ** Recaching happens when groups are added in the group form. Haven't checked with User entries. Best Regards, Uday Joshi From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.or

Re: ARS 7.1 server group issue

2009-02-24 Thread Anthony K R
Sent: Wednesday, February 25, 2009 1:56 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue ** Anthony, Have you named only 1 server as the server that you allow Admin Operations on? Have you disabled it on the other servers? Also, I would confirm on the rankings form that you ha

Re: ARS 7.1 server group issue

2009-02-24 Thread Anthony K R
space * What cache mode are the servers in? -Primary has 'Development', all other production. * Do all of them crash with the malloc error? Or, just specific ones? -All * Is this a new Server Group configuration? Or, did it work before, but now does no

Re: ARS 7.1 server group issue

2009-02-24 Thread Uday Joshi
2009 11:13 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue ** Lyle, That's good idea. We are not sure what else would trigger the re-cache. We have not tested what would happen when Users/Groups are added. Regards, Anthony From: Action Request System discu

Re: ARS 7.1 server group issue

2009-02-24 Thread Anthony K R
esday, February 25, 2009 12:51 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue ** While AR is supposed to support it, in my experience it is best to shut down everything but the primary server, make your changes, and then bring everything back up again. Things just go

Re: ARS 7.1 server group issue

2009-02-24 Thread Joe DeSouza
y the symptoms you described. Unfortunately you got to live with it unless you decide to move to UNIX. Joe From: Lyle Taylor To: arslist@ARSLIST.ORG Sent: Tuesday, February 24, 2009 6:02:40 PM Subject: Re: ARS 7.1 server group issue Correct……   From:A

Re: ARS 7.1 server group issue

2009-02-24 Thread Lyle Taylor
Correct…… From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Tuesday, February 24, 2009 3:20 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue ** Your AR Servers are probably on windows and connect to Oracle setup as

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