Mueller
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of patrick zandi
Sent: Friday, April 23, 2010 2:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group -- not co located
**
Any issue with running a server group
minute startup time depending on
several factors.
As for the server group capabilities, I don't see any reason that
things would not work as advertised.
It may be a bit tricky getting the network side of things set up
properly depending on how you want things to work. There are several
path
> Any issue with running a server group with
> Server 01 is in Ohio - Database here
> Server 02 is in Nebraska Connected to Database in Ohio
>
> OC-3 minimum connection
>
> Anyone see any issues with this ?
>
> P.S I know Nebraska would win the football game.. that is a
Dear Listers,
I am in the processing of setting up a second server (in a server group) to run
AIE. The first server already has a fully running instance of AIE, but we want
to setup another instance for additional processing.
AIE 7.1.0 Patch 6
AR System 7.1.0 Patch 6
ITSM 7.1.0 Patch 9.
Oracle
Many thanks Roger..
--- En date de : Lun 29.3.10, Roger Justice a écrit :
De: Roger Justice
Objet: Re: ARS 7.1 in a server group - URGENT
À: arslist@ARSLIST.ORG
Date: Lundi 29 mars 2010, 14h51
** No it does not require additional software. The installation has been
improved in 7.5
No it does not require additional software. The installation has been improved
in 7.5.
-Original Message-
From: Frex Popo
To: arslist@ARSLIST.ORG
Sent: Mon, Mar 29, 2010 8:19 am
Subject: ARS 7.1 in a server group - URGENT
**
Dear all,
Does ARS 7.1 or 7.5 require any
Dear all,
Does ARS 7.1 or 7.5 require any additional non BMC software to be present
before performing the installation in a server group environment? I know that
apart from installing the SQL server client (in our case) on all the nodes in
the server group before installing ARS, no other
Even so it won't be of any harm if you set it up like a server group. Even
if it is the only server in that group.. I know what you are saying and I
have worked in places where they could not afford to replicate the
production server setup in terms of maintaining a certain number of servers
Sorry Joe, forgot to mention that the pre-production environment will not be
part of any server group...I know it does not make sense to call it so if it
does not resemble what you have in production...I am just doing the work and
the decision was made by others to have some form of UAT system
**
Kelly,
Below is a message from the list that
I had saved as potentially useful (I haven't gone through this myself -
yet).
Thad Esser
Remedy Developer
- Forwarded by Thad
K Esser/OR/Regence on 12/16/2009 09:26 AM -
From:
Tony Worthington
To:
arslist@ARSLIST.ORG
Date:
12/16/2009
name ... will check the forms
you mentioned when I get back on Monday.
frex
De : Kelly Deaver
À : arslist@ARSLIST.ORG
Envoyé le : Ven 26 Février 2010, 16 h 42 min 22 s
Objet : Re: server group config tables (ARS 7.1 patch04)
** I'd love to hear from a
Frex,
In addition to what I wrote in the last email, if you have more than 1 server
in the pre-production node, for the second server onwards, you do not need to
delete any entries anywhere. Just configure the new server group name in the
ar.conf file..
Kelly,
The issue you point out mostly
Technically all.. Delete it all, then reapply licenses for the current
server.. Also delete everything from the Server Ranking form..
Restart the server after reconfiguring the server group to a new name you
want for your pre-production even though that may be the only server in that
new server
ng (and all the server group tables)
*AST:ARServerConnection
*TMS:AppliationRegistry
*SYS:Escalations
*SYS:Attachments
** any work flow that didn't maintain it self server independent or where the Advanced option was used to purposely point to a specific serverKelly DeaverL-3 Stratis /
Dear all,
We sat up a preproduction remedy server (cloned from one of the production
nodes in a server group) and we also copied the server group remedy database.
We managed to get the preproduction server working along with EIE and the rest
of the services.. However some of the objects
the tip..
>
> Joe
>
> -Original Message-
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org]*on Behalf Of *Easter, David
> *Sent:* Wednesday, February 17, 2010 7:17 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Server Group U
)
[mailto:arsl...@arslist.org]on Behalf Of Easter, David
Sent: Wednesday, February 17, 2010 7:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Upgrade
Yes, they are different – but the upgrade process does the conversion
automatically. Fred is correct.
Even if licenses are not conve
PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Upgrade
**
Isn't the format of the licenses different? 6.3 license key is different from
7.5, and applications do not have keys like they used to with 6.3. I had to
regenerate these licenses on each of my upgrades in the past and apply them
ction Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Grooms, Frederick W
Sent: Wednesday, February 17, 2010 6:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Upgrade
Actually your licenses should import automatically. 7.1 will read the 6.3
license file
*Sent:* Wednesday, February 17, 2010 4:48 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Server Group Upgrade
>
>
>
> ** @LJ: thanks for that suggestion..I had never thought to just uninstall
> email and approval and then just install them when 7.5 is up and running.
> If I r
in a new step 2: Back up the Database and file
system.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Robert Halstead
Sent: Wednesday, February 17, 2010 4:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Group Upgrade
** @LJ: thanks for that
ainst 2nd application server and select the SHARE
option.
4: Break the server group by un-checking Server Group on our application
servers.
5: Upgrade the approval server on our 1st application server to 7.1.
6: Upgrade the email engine on our 1nd application server to 7.1.
7: Upgrade the assig
production run at all..
The Server Group configurations have ranking operations for most server based
operations.. The ranks of these operations decide what server will do what..
The lower the rank, the higher it is on that operation scheme.. In your case
you have two servers, you can rank with 1 and 2
lled at the 7.5
level...of course preserving any config changes you have made to out of the
box.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Robert Halstead
Sent: Wednesday, February 17, 2010 2:33 PM
To: arslist@ARSLIST.ORG
Subject: Serve
All,
We currently are running AR System 6.3 and are planning on upgrading to 7.5
next month. We have been through the upgrade process with BMC on our
development system, however, our development box doesn't have a server group
setup. I've gotten little documentation from BMC regarding
cle processes.
>
> HTH
>
> Kind Regards Conny
>
>
>
> Von: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] Im Auftrag von SriSamSri Appecherla
> Gesendet: Mittwoch, 3. Februar 2010 17:23
> An: arslist@A
slist.org] Im Auftrag von SriSamSri Appecherla
Gesendet: Mittwoch, 3. Februar 2010 17:23
An: arslist@ARSLIST.ORG
Betreff: Error while starting a server group member
**
Hi Listers,
I am getting the following error when I start the AR server. The server
is a server group member. At any point of time,
Hi Listers,
I am getting the following error when I start the AR server. The server is a
server group member. At any point of time, only one server comes up fine,
while the other shows this error. However, the DB client is able to connect
to the DB using ARS credentials without any problem from
rg] On Behalf Of Conny Martin
Sent: 14 January 2010 13:50
To: arslist@ARSLIST.ORG
Subject: AW: Server group testing
**
you're missing a loadbalancer.
Server group has only failover functionality for some "internal" services like
escalation, dso, email etc
you're missing a loadbalancer.
Server group has only failover functionality for some "internal"
services like escalation, dso, email etc.
Kind Regards Conny
Von: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]
am using Server group only for failover
and not for load balancing. So I do not have a load balancer. Also, I have
retained the default entries in the Server group ranking form and created no
additional entries. Is it necessary to add entries in this form with
rankings for the secondary server? Is
Our production environment is setup as a server group. You have to have
both servers aliased. IE, Primary (P01) is aliased to P00 and Secondary
(P02) is also aliased to P00. The config guide goes into more detail.
but basically, you would then log into P00, which would either log you into
P01
Hi,
I am new to using the Server group concept. I installed 2 servers in Server
group (one primary and another secondary). How can I test the failover
functionality between them? If I am logged into the Primary server from the
User tool and the primary server shuts down, will I still be able to
Hello Listers.
I'm planning the upgrade for our server group from 7.1 P7 to 7.5 P3. This
is how it looks (all Windows servers), running SQLServer 2005.
ARS Server Group 00
ARS 1 (Admin Operation)
ARS 2 (Non - Admin Operation)
Midtier Group 00
Midtier 1
Midtier 2
SQL Server
How I read Pa
Any time you make a schema or workflow change (or create a new permission group
or Support Group in Remedy), all of the servers in the server group will do a
recache, so that they all have the most recent information. If you're running
a remote Oracle database, then the time it takes s
Hey all,
Just wondering if anyone is getting issues with AR Server re-caching that
occurs on the non-admin AR Servers within an AR Server group.
We're seeing something where it's taking up to 7 minutes to perform a
re-cache. During this time, other services (SLM, Dispatcher, user tr
You shouldn't need server groups for this setup. You could install ARS on
the standby server to a new junk database (make the ARAdmin password is the
same as the production server so it encrypts correctly in the ar.cfg file).
Then shut down Remedy on the standby server and update the ar.cfg file t
ackup Server - do we need
Server Group
**
Hi everyone,
We are moving from windows to unix for our servers. Dev server is working
fine (of course dev servers always work fine)! Now we're at the prod server
process and the server guys are floundering a bit. We are planning a prod
applicat
Hi everyone,
We are moving from windows to unix for our servers. Dev server is working
fine (of course dev servers always work fine)! Now we're at the prod server
process and the server guys are floundering a bit. We are planning a prod
application server and a hot backup application server po
I see. It seems this would be a good request for enhancement
-Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Lyle Taylor
Sent: Tue 04/21/09 11:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Determining name of server group in workflow
In
lf Of Guillaume Rheault
Sent: Monday, April 20, 2009 5:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Determining name of server group in workflow
**
There is no $SERVERGROUP$ keyword or anything like that, so I guess notWhy
do you need that for?
-Guillaume
-Original Message-
From: A
ssion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W
Sent: Monday, April 20, 2009 11:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Determining name of server group in workflow
**
Yes, Do a Set fields from the form "Configuration ARDBC" with a Set Fi
Yes, Do a Set fields from the form "Configuration ARDBC" with a Set
Fields Run-If of 'Configuration Tag' = "Server-Group-Name"
(I think it is Server-Group-Name, check your ar.conf (ar.cfg file in
Windows) for the correct keyword)
Fred
From: Action
of server group in workflow
Hi all,
I'm wondering if there is an easy way to determine the name of the server group
in workflow, primarily active links. I know about the $SERVER$ keyword, but
that returns the name of the current server. Is there something similar that
will return the na
Hi all,
I'm wondering if there is an easy way to determine the name of the server group
in workflow, primarily active links. I know about the $SERVER$ keyword, but
that returns the name of the current server. Is there something similar that
will return the name of the server group o
.
Thanks.
Tina
To my knowledge, there is no single White Paper outlining all the
components in one document. The information is scattered about in their
KB database.
Each process component installation for Server Group can vary too. For
example, you can just run the Email Engine installer on
The servers also need to communicate to each other (the server group heart
beating)
Since they communicate via TCP/IP, having them in different platforms should be
doable
-Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of LJ Longwing
Sent
il 08, 2009 6:40 AM
To: arslist@ARSLIST.ORG
Subject: Heterogeneous server group environment
** Hello listers!
Just wondering if someone managed to create a server group with both windows
2003 and Solaris servers on the same group?
We could not found an assertive YES or NO in the docs.
Thanks,
Hello listers!
Just wondering if someone managed to create a server group with both windows
2003 and Solaris servers on the same group?
We could not found an assertive YES or NO in the docs.
Thanks,
John
___
UNSUBSCRIBE
This is exactly what I needed. Thanks for pointing this out, Lyle. :-)
The ITSM Installation guide does talk about installing the applications to a
server group starting on page 52.
http://www.bmc.com/supportu/documents/72/45/87245/87245.pdf
Lyle
-Original Message-
From: Action
The ITSM Installation guide does talk about installing the applications to a
server group starting on page 52.
http://www.bmc.com/supportu/documents/72/45/87245/87245.pdf
Lyle
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
Hi Joe,
I'm doing the install in Windows environment. The ARS 7.1 Configuring Guide
didn't mention how to go about the installation of the ITSM 7 apps in a server
group. So I'd really appreciate it you can point me to the whitepaper you came
across.
Thanks in advance.
Tina
slist@ARSLIST.ORG
Sent: Tuesday, April 7, 2009 4:53:11 PM
Subject: Re: Installing Secondary Server in Server Group
Hello,
I am in the same predicament as you are now. I'm setting up a server group with
a shared DB. Everything is working well, but I'm a little bit lost on what to
do
Hello,
I am in the same predicament as you are now. I'm setting up a server group with
a shared DB. Everything is working well, but I'm a little bit lost on what to
do with the other applications. Like for example, when I tried to install
approval, installer detected that there
Hello,
I am in the same predicament as you are now. I'm setting up a server group with
a shared DB. Everything is working well, but I'm a little bit lost on what to
do with the other applications. Like for example, when I tried to install
approval, installer detected that there
Note: This is based on my experience and was valid for us up until at least ARS
7.1 patch 003, I think.
E-mail processing is considered a back-end process that is processed by a
single AR server at a time within a server group. I agree that for regular
client operations, you would want all
ORG
Subject: Re: Installing Secondary Server in Server Group
Actually, that could cause problems if one server goes down. The other won't
be able to correctly pick up the work for those items where you've specifically
set up the down server. We use the server group/load balancer name for
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Richard Copits
Sent: Thursday, March 19, 2009 12:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Installing Secondary Server in Server Group
I guess I "sort of " agree.
Actually, that could cause problems if one server goes down. The other won't
be able to correctly pick up the work for those items where you've specifically
set up the down server. We use the server group/load balancer name for email
and flashboards as well as web services, etc.
list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Thursday, March 19, 2009 1:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Installing Secondary Server in Server Group
Which server does e-mail or flashboards processing (not regular flashboards
processing - that is, displaying f
Which server does e-mail or flashboards processing (not regular flashboards
processing - that is, displaying flashboards - that happens in the mid-tier,
but the processing that the flashboards server does) is determined by a
server's server group ranking. If you've got things beh
Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Thursday, March 19, 2009 1:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Installing Secondary Server in Server Group
I'm not sure about the documentation, but I will share one thing that I
learne
To my knowledge, there is no single White Paper outlining all the
components in one document. The information is scattered about in their
KB database.
Each process component installation for Server Group can vary too. For
example, you can just run the Email Engine installer on your Secondary
I'm not sure about the documentation, but I will share one thing that I
learned. While all of the servers will have a common alias that outside
clients will use to connect to the server group (hopefully), you don't want the
flashboards and e-mail services hitting the alias. When y
Good morning,
I am beginning to set up the second server that will then be configured in a
server group. The primary server is up and running as follows:
Windows 2003 Server
Oracle 10 DB (remote)
ARS 7.1 P6 - including email, approval, assignment, flashboards
CMDB 2.1 P4
AIE 7.1 P4
ITSM 7.0.3
you make any changes to the arconfig and armonitor files?
My environment is
ARS 7.0.1
SLM 7.1
Solaris 5.10
Oracle 10.2
Let me know if I can help in any other way.
thanks
shafqat
--- On Mon, 3/9/09, Ramey, Anne wrote:
> From: Ramey, Anne
> Subject: Re: SLM 7.1 & Server group
>
.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Shafqat Ayaz
Sent: Monday, March 09, 2009 4:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: SLM 7.1 & Server group
Hello Anne
We have done it and it works fine, we have had
do not get used unless
your primary server goes down.
thanks
shafqat
--- On Mon, 3/9/09, Ramey, Anne wrote:
> From: Ramey, Anne
> Subject: Re: SLM 7.1 & Server group
> To: arslist@ARSLIST.ORG
> Date: Monday, March 9, 2009, 7:31 PM
> No, the instructions say to install o
No, the instructions say to install on one and then copy all the binaries to
the secondary. The installer won't let you install it more than once (since it
makes DB changes and all servers in the server group use the same DB). I've
copied the binaries as instructed, but think th
& Server group
**
Since I installed SLM 7.1 over SLM 7.0 in my UAT system (which is server
grouped) the secondary server is repeatedly and constantly crashing. Has
anyone with a servergroup successfully made this upgrade? What method did
you use? Has anyone else seen this kind of issue?
Since I installed SLM 7.1 over SLM 7.0 in my UAT system (which is server
grouped) the secondary server is repeatedly and constantly crashing. Has
anyone with a servergroup successfully made this upgrade? What method did you
use? Has anyone else seen this kind of issue?
Anne Ramey
E-mail cor
7.1 server group issue
Interesting, I think this is the first time that I’ve heard someone
specifically call out Windows as being part of the problem rather than just a
remote Oracle database. Your response is actually encouraging, because we’re
going to be switching over to Linux with the
Sent: Wednesday, February 25, 2009 7:55:05 PM
Subject: Re: ARS 7.1 server group issue
** Same reason that most all MS products only run on MS OS's. The answer is
right under your nose. Don't look too hard or you'll miss it.
Axton
The opinions, statements, and/or suggested courses of
Darnit Axton, you got my hopes up for a secbut just one.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Wednesday, February 25, 2009 3:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
** Nope, just
#x27;t make one for
> UNIX considering that the SQL server now is not all that quirky as it used
> to be..
>
> Joe
>
> --
> *From:* Axton
> *To:* arslist@ARSLIST.ORG
> *Sent:* Wednesday, February 25, 2009 5:52:40 PM
> *Subject:* Re: ARS 7.1
: ARS 7.1 server group issue
** Nope, just my attempt at humor.
Axton
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary
participation in this forum is not intended to convey a role
* Axton
> *To:* arslist@ARSLIST.ORG
> *Sent:* Wednesday, February 25, 2009 4:21:40 PM
> *Subject:* Re: ARS 7.1 server group issue
>
> ** Good thing it's not as inefficient as the sql server client for
> unix/linux.
>
>
> Axton Grams
>
> The opinions, statements, and/or
If they had one! Do they? I did hear of third party connectors but not really
of a client written by MS..
Joe
From: Axton
To: arslist@ARSLIST.ORG
Sent: Wednesday, February 25, 2009 4:21:40 PM
Subject: Re: ARS 7.1 server group issue
** Good thing it's n
to connecting to a
> Remote Oracle Database.
>
> Joe
>
> --
> *From:* Anthony K R
> *To:* arslist@ARSLIST.ORG
> *Sent:* Wednesday, February 25, 2009 3:04:21 PM
>
> *Subject:* Re: ARS 7.1 server group issue
>
> Slow on windows because
:21 PM
Subject: Re: ARS 7.1 server group issue
Slow on windows because of Anti-virus scan?
-Anthony
From:Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Thursday, February 26, 2009 1:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1
Slow on windows because of Anti-virus scan?
-Anthony
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Thursday, February 26, 2009 1:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
I have noticed
, February 25, 2009 1:12:30 PM
Subject: Re: ARS 7.1 server group issue
Interesting, I think this is the first time that I’ve heard someone
specifically call out Windows as being part of the problem rather than just a
remote Oracle database. Your response is actually encouraging, because we’re
going
: Wednesday, February 25, 2009 11:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
Was thread logging enabled when the server was started?
The Init should look like this:
/* Sun Feb 22 2009 02:36:07.5150 */ Thread Trace Log -- ON (AR
Server 7.1.00 Patch 002 200802011900)
/* Sun
1 (phone)
tony.worthing...@kohls.com
www.Kohls.com
From:
Anthony K R
To:
arslist@ARSLIST.ORG
Date:
02/25/2009 10:40 AM
Subject:
Re: ARS 7.1 server group issue
Sent by:
"Action Request System discussion list(ARSList)"
Why is doing ?InitServerCache? instead of ?CopyCache??
-An
. Hopefully
we’ll have better luck there…
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Tuesday, February 24, 2009 7:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Its a known issue where ARS on
@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
Here is the entries from thread log;
/* Wed Feb 25 2009 05:16:37.8330 */ Thread Trace Log -- ON (AR Server
7.1.00 Patch 005 200809150630)
/* Wed Feb 25 2009 05:22:15.5140 */ InitServerCache Begin
/* Wed Feb 25 2009 05:22:29.0760
Behalf Of Anthony K R
Sent: 25 February 2009 11:27
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
I have verified the boot.ini file has /3G switch. Also using ‘dumpbin’ tool I
got confirmed that arserver can address more than 2GB.
After startup the memory consumed is ~1.3GB, as shown
umber 1)
on ADMIN queue restarted.
Regards,
Anthony
From: Rathnappa, Anthony
Sent: Wednesday, February 25, 2009 4:57 PM
To: arslist@ARSLIST.ORG
Subject: RE: ARS 7.1 server group issue
I have verified the boot.ini file has /3G switch. Also using ‘dumpbin’ tool I
got confirmed that
:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
By default the maximum memory arserver can access on 32-bit Windows is 2GB. If
it tries to grow beyond this then it will fail. This is an OS limitation that
can be changed to 3GB by the addition of the /3GB switch to the
ey a role as a
> spokesperson, liaison or support representative for BMC Software, Inc.
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] *On Behalf Of *Anthony K R
> *Sent:* 25 February 2009 07:17
>
> *To:* arslist@AR
entative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Anthony K R
Sent: 25 February 2009 07:17
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
Joe,
The chunk setting should not cause malloc error. The
,
Anthony
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Wednesday, February 25, 2009 7:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Its a known issue where ARS on Windows connected to a Remote
Tony,
Perfect. Yes, setting is right.
Regards,
Anthony
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Tony Worthington
Sent: Wednesday, February 25, 2009 12:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
I can
Subject: Re: ARS 7.1 server group issue
**
Recaching happens when groups are added in the group form.
Haven't checked with User entries.
Best Regards,
Uday Joshi
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.or
Sent: Wednesday, February 25, 2009 1:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Anthony,
Have you named only 1 server as the server that you allow Admin
Operations on? Have you disabled it on the other servers? Also, I would
confirm on the rankings form that you ha
space
* What cache mode are the servers in?
-Primary has 'Development', all other production.
* Do all of them crash with the malloc error? Or, just specific
ones?
-All
* Is this a new Server Group configuration? Or, did it work
before, but now does no
2009 11:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Lyle,
That's good idea. We are not sure what else would trigger the re-cache.
We have not tested what would happen when Users/Groups are added.
Regards,
Anthony
From: Action Request System discu
esday, February 25, 2009 12:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
While AR is supposed to support it, in my experience it is best to shut
down everything but the primary server, make your changes, and then
bring everything back up again. Things just go
y the symptoms you described. Unfortunately
you got to live with it unless you decide to move to UNIX.
Joe
From: Lyle Taylor
To: arslist@ARSLIST.ORG
Sent: Tuesday, February 24, 2009 6:02:40 PM
Subject: Re: ARS 7.1 server group issue
Correct……
From:A
Correct……
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Tuesday, February 24, 2009 3:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Your AR Servers are probably on windows and connect to Oracle setup as
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