Re: [OSL | CCIE_Voice] LAN QOS - CUPC questions

2013-10-18 Thread sanity insanity
hi All, Any update on this? On Wed, Oct 16, 2013 at 10:07 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: Hi All, I need your analysis based on the following Requirement and my configuration. Please advise Requirement : --- On the HQ switch

[OSL | CCIE_Voice] LAN QOS - CUPC questions

2013-10-16 Thread sanity insanity
Hi All, I need your analysis based on the following Requirement and my configuration. Please advise Requirement : --- On the HQ switch I need to configure the following... 1) TO ensure cos value of 5 mapped to dscp ef 2) On interface g1/0/4 make sure all incoming

[OSL | CCIE_Voice] SRST related doubts.

2013-10-06 Thread sanity insanity
Hello Guys, I have 2 sites SB ( H323 gateway) and SC ( mgcp gateway) . SB has the internal number of 3XXX and SC has the number range of 4XXX. SB has the voicemail pilot 2220 ( unity connection) and SC has a voicemail pilot 4220 ( CUE ) I also have a HQ site with internal number range of

Re: [OSL | CCIE_Voice] SRST related doubts.

2013-10-06 Thread sanity insanity
in SRST irrespective of what is asked for? -MJ On Sun, Oct 6, 2013 at 11:35 PM, Bill whl...@gmail.com wrote: when you are in SRST you should be able to send calls be 4 digit dialing and this will address all your questions Sent from my iPad On Oct 6, 2013, at 12:11 PM, sanity insanity

[OSL | CCIE_Voice] Presence - on hook and off hook status

2013-10-01 Thread sanity insanity
Hello all, I have configured presence and both softphone and deskphone modes , IM and voicemail is working fine on the clients However I have a question when I lift the handset of the phone ( hard phone ) that is assoicated with the CUPC clients . I see that the presence status does not show

Re: [OSL | CCIE_Voice] MVA the right way to configure it

2013-09-27 Thread sanity insanity
it was reiterated not to use partial match, maybe in part because of the issue that I hit today. Marty On Tue, Sep 24, 2013 at 8:19 AM, sanity insanity networksanitytoinsan...@gmail.com wrote: Hi Guys , Thanks a lot for taking time out to reply to my question. It was really helpful. I

Re: [OSL | CCIE_Voice] MVA the right way to configure it

2013-09-24 Thread sanity insanity
Resource-MVA and the call failed. But, after I copied my CUCM dial-peer on the GW and changed the destination-pattern to 33$, it worked. I hope this helps, and thanks for prompting me to stop procrastinating on researching MVA! Marty On Wed, Sep 18, 2013 at 12:25 AM, sanity insanity

[OSL | CCIE_Voice] MVA the right way to configure it

2013-09-17 Thread sanity insanity
Hi Guys, I have been trying to find the right way of configuring MVA. Below is my configuration Details: = My config is following 1) The dial-peers are set in the following way dial-peer voice 102 voip preference 2 destination-pattern 3300 session target ipv4:ip

Re: [OSL | CCIE_Voice] cue + callmanger srst problem

2013-09-10 Thread sanity insanity
Hello Guys, Still waiting any update on this ? On Mon, Sep 9, 2013 at 4:22 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: hi Guys, In the normal mode when wan is up I can call into the cue ( on site c ) through jtapi . However when the wan link breaks and the when my

[OSL | CCIE_Voice] cue + callmanger srst problem

2013-09-09 Thread sanity insanity
hi Guys, In the normal mode when wan is up I can call into the cue ( on site c ) through jtapi . However when the wan link breaks and the when my site c router and phones fall into srst and then try placing calls to the cue using sip dial peer I hear the following prompt - *I'm sorry*,

Re: [OSL | CCIE_Voice] CUE problem

2013-07-31 Thread sanity insanity
typo : point 2 :- 2) The ports and cti route points are correctly added under application user . The same is mention in the cue cli On Wed, Jul 31, 2013 at 9:55 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: Hi All, Need to know how to recover from this issue if it occurs

[OSL | CCIE_Voice] CUE problem

2013-07-31 Thread sanity insanity
Hi All, Need to know how to recover from this issue if it occurs in the lab. 1) CUE can ping callmanger . Also callmanger can ping cue . 2) The ports and route patterns are correctly added under application user . The same is mention in the cue cli 3) The ctiports are mentioned in the cue

Re: [OSL | CCIE_Voice] CME srst questions

2013-07-24 Thread sanity insanity
Hi Aman, 1) There have been no ephones created prior to going into srst 2) Also ephone-template and ephone-dn-template created before going into srst. 3) still we see the above issue 4)Also the Xfer-to-VM line on the site C phone does not get downloaded to srst mode when the phone goes into

[OSL | CCIE_Voice] CME srst questions

2013-07-22 Thread sanity insanity
hi All, I have the following config for srst... telephony-service srst mode auto-provision all srst dn line-mode octo max-ephones 10 max-dn 10 ip source-address cme ip address port 2000 live-record 4700 voicemail 4220 max-conferences 8 gain -6 moh music-on-hold.au transfer-system

[OSL | CCIE_Voice] CUCM webpage timeouts

2013-07-21 Thread sanity insanity
Hello Guys, I am just wondering if I can stop webpages on the callmanger from timing out as I have to login again and again each time in logs out. The 2 webpages I am interested in are :- CUCM admin pages OS page on CUCM -MJ ___ For more

[OSL | CCIE_Voice] CME srst best practices..

2013-07-06 Thread sanity insanity
hi Guys, In srst I use the following config... telephony-service srst mode auto-provision all srst dn line-mode octo 1)Do I also need to configure srst dn template srst ephone template ? 2)what are best practices for setting up the cue in srst mode ? If possible include details of.. -mwi

Re: [OSL | CCIE_Voice] CUE NTP - Best practices

2013-06-10 Thread sanity insanity
hi Guys, Still waiting to hear back Thanks again On Sun, Jun 9, 2013 at 10:22 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: hi Guys, Thanks for your replies. If the DB replication does go out of sync is there any troubleshooting step that can be executed . Hope

Re: [OSL | CCIE_Voice] CUE NTP - Best practices

2013-06-09 Thread sanity insanity
hi Guys, Thanks for your replies. If the DB replication does go out of sync is there any troubleshooting step that can be executed . Hope it does not take too much time to sync since we would then loose the time to complete other tasks in the process. 1) Also does restart of NTP on

[OSL | CCIE_Voice] CCIE written exam validity

2013-06-07 Thread sanity insanity
Hi All, 1) How long is a ccie written ( Passed ) exam valid? 2) If you fail a lab attempt while your ccie written is valid does your ccie written exam validity get extended? 3) Where can I check the validity of my written exam ( passed) status? I checked the Cisco certification website but it

Re: [OSL | CCIE_Voice] CUE NTP - Best practices

2013-06-05 Thread sanity insanity
hi Guys, Still waiting for a reply. Please assist. -MJ On Wed, Jun 5, 2013 at 6:34 AM, sanity insanity networksanitytoinsan...@gmail.com wrote: Hello All, I have the following questions 1) which is the best way to bind the service module to the router is it requried to bind

[OSL | CCIE_Voice] CUE NTP - Best practices

2013-06-04 Thread sanity insanity
Hello All, I have the following questions 1) which is the best way to bind the service module to the router is it requried to bind it to the loopback of the router or the interface voice vlan? Also is there any other routing related problems that we need to take account before doing this?

[OSL | CCIE_Voice] Ringlist at line level

2013-06-03 Thread sanity insanity
Hello All, I have a workbook question on How do I get this ringlist available at the line level of the phone . For example.. Line 2001 * Cisco Techno * Classic Ring How do I modify the Ringlist.xml file to achieve the above in the shortest way? -MJ

[OSL | CCIE_Voice] tranfer to Voicemail button for CME - CUE

2013-05-22 Thread sanity insanity
hi All, I have the following config ephone-dn 3 number 4001 label 4001 description +85224044001 name +85224044001 call-forward busy 4220 call-forward noan 4220 timeout 20 ! ephone-dn 5 number *4001 call-forward all 4220 ! ephone 2 mac-address 1089.CF01.7C99 ephone-template 1

Re: [OSL | CCIE_Voice] BACD DOUBTS...

2013-05-19 Thread sanity insanity
and drop-through-option to send the call to param aa-hunt1. en_bacd_music-on-hold.au - moh should be configured under telephony service. Else the call will drop after All agents are currently busy... -- Anirudh M Mavilakandy On Sun, May 19, 2013 at 6:44 AM, sanity insanity

Re: [OSL | CCIE_Voice] BACD DOUBTS...

2013-05-18 Thread sanity insanity
hi Guys, Any update? On Wed, May 15, 2013 at 11:15 AM, sanity insanity networksanitytoinsan...@gmail.com wrote: Hi Guys, If there is a requirement using BACD that If agent did not answer the call in 10 s , the call should be routed to next agent. If agents are busy they should hear All

[OSL | CCIE_Voice] BACD DOUBTS...

2013-05-14 Thread sanity insanity
Hi Guys, If there is a requirement using BACD that If agent did not answer the call in 10 s , the call should be routed to next agent. If agents are busy they should hear All agents are currently busy... The following prompts are available on the tftp serer ( ip address X.Y.X.X) and this needs

[OSL | CCIE_Voice] !!Questions on H323 trunk troubleshooting!!

2013-04-24 Thread sanity insanity
hi All, I have a few questions in relation to H323 troubleshooting We are required to provision a proof of concept (POC) H323 trunk between CUCM and voip service provider . The cucm should send H323 traffic to service provider on ip address XX.XX.XX.XX (public Ip address) . This call should

Re: [OSL | CCIE_Voice] MGCP gateway events to pstn.!!!

2013-04-16 Thread sanity insanity
hi Guys, Have not heard back on this... On Thu, Apr 11, 2013 at 9:29 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: Hi Guys, I have a MGCP gateway setup when subscriber fail publisher will work Call 911 while the call is active shut down the cucm sub services. Make sure

[OSL | CCIE_Voice] MGCP gateway events to pstn.!!!

2013-04-11 Thread sanity insanity
Hi Guys, I have a MGCP gateway setup when subscriber fail publisher will work Call 911 while the call is active shut down the cucm sub services. Make sure when Complete to bring up the subscriber services so you can continue with the tasks on the lab. Capture the following -- Backup call agent

Re: [OSL | CCIE_Voice] UCCX agent routing and script verification!!

2013-03-27 Thread sanity insanity
should give you guidance here. Given the way you presented the question, I would adjust retries to 0 and then it should meet expected requirements. -Bill -- William Bell blog: http://ucguerrilla.com twitter: @ucguerrilla On Mar 26, 2013, at 6:26 AM, sanity insanity wrote: hi guys

Re: [OSL | CCIE_Voice] UCCX agent routing and script verification!!

2013-03-26 Thread sanity insanity
hi guys, Any update ? I Don't have this working... -MJ On Mon, Mar 25, 2013 at 3:02 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: hi William, Thanks for your reply. I have now added the following for step (b) and added (c) ,(d),(e) -start -accept -play prompt

Re: [OSL | CCIE_Voice] UCCX agent routing and script verification!!

2013-03-25 Thread sanity insanity
Step (b) doesn't make sense to me. If you successfully redirect the contact then the script logic shouldn't go to the queueLoop. You should terminate. -- William Bell blog: http://ucguerrilla.com twitter: @ucguerrilla On Mar 21, 2013, at 1:03 PM, sanity insanity wrote: Hi All

[OSL | CCIE_Voice] UCCX agent routing and script verification!!

2013-03-21 Thread sanity insanity
Hi All, Need your help. I am configuring DNs 4101 4102 ( both DNs are uccx agent extensions). Calls to 4000 should here a greeting Press 1 to be transferred to priority agent or stay online for next available agent . If the caller presses 1 , calls should be transferred to 4001. Otherwise it

[OSL | CCIE_Voice] Mobile Voice Access not working since many days!!

2013-03-17 Thread sanity insanity
Hello All, I have been trying this config for MVA for close to 2 weeks now and it does not work . Here are the details The Issue : == I am trying to Intiate a Call from PSTN phone to site B gateway (H323) 3033300 it should ask for authentication once authenticated press 1

[OSL | CCIE_Voice] RSVP a big problem

2013-03-06 Thread sanity insanity
hi Guys, I have to Configure IP Phones and gateways in such as way that all calls within same site should use G711 Codec. Also, all calls between the sites to remote IP phones and gateways should use G729 Codec. RSVP Call Admission Control (CAC) between HQ and branch site based on bandwidth

Re: [OSL | CCIE_Voice] Queries in relation to Route Plan

2013-03-03 Thread sanity insanity
meet the requirements of the task. Remember you have to meet the demands of calling and caller info in SRST as well. Sent from my iPad On Mar 2, 2013, at 11:47 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: Hello All, I have route patterns set as the following on the CUCM

[OSL | CCIE_Voice] Queries in relation to Route Plan

2013-03-02 Thread sanity insanity
Hello All, I have route patterns set as the following on the CUCM ( callmanger) for my site B ( h323 gateway) for emergency , local , long dist and International as the following 911 local route group 9.[2-9]XX--- local route group ( strip predot)

[OSL | CCIE_Voice] UCCX scripting query/question....

2013-02-09 Thread sanity insanity
hi all, what is an easy way to script this : - Incoming calls from +44 number will be serviced by 2102 phone(line 2 of HQ phone - IPCC extn) only and all other calls will be routed to the normal queue. If the call hits the queue, the user should hear the defaults prompt, all are agents are

Re: [OSL | CCIE_Voice] Custom Background image for phones registered to cme

2013-02-07 Thread sanity insanity
) On Sun, Jan 20, 2013 at 7:22 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: What is the easiest way of getting a customized background image and configuring it for cme ip phones . Given that there is no TFTP server , we just need to use the callmanger . Please illustrate

[OSL | CCIE_Voice] General questions on Lab

2013-01-06 Thread sanity insanity
hi Guys, Just need to know the following 1) Is it required for every END USER to be associated with their corresponding username on Directory number level of the phone or is it enough if we can just do this on the END USER page of the callmanger by associating the MAC address of the

Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 82, Issue 58

2013-01-02 Thread sanity insanity
Hi Guys, I am disabling the corporate directory on my phone ( ip phone 7975) using the following procedure... 1)enter a false URL for the directory in enterprise parameter 2)using common phone profile on the phone and set it to external URL 3) Now I press the directory button and it says host

Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 82, Issue 59

2013-01-02 Thread sanity insanity
Hi Guys, I am disabling the corporate directory on my phone ( ip phone 7975) using the following procedure... 1)enter a false url for the directory in enterprise parameter 2)using common phone profile on the phone and set it to external url 3) Now I press the directory button and it says host

Re: [OSL | CCIE_Voice] QOS solution problem

2012-12-31 Thread sanity insanity
qos to do this and once you know this you can use auto qos or just do it manually for FRF12. On Sun, Dec 30, 2012 at 6:44 AM, sanity insanity networksanitytoinsan...@gmail.com wrote: Hi Bill, Thanks for your reply. I shall be therefore using the following config without using auto qos

Re: [OSL | CCIE_Voice] QOS solution problem

2012-12-31 Thread sanity insanity
to config a class-map, then policy-map, then your nested policy-map with the shaping, then create your map-class and finally apply that Bill On Dec 31, 2012, at 6:54 AM, sanity insanity networksanitytoinsan...@gmail.com wrote: hi Bill and All, Thanks for your reply, 1) I checked

Re: [OSL | CCIE_Voice] QOS solution problem

2012-12-30 Thread sanity insanity
tried using the Cisco QOS SRND? http://www.cisco.com/en/US/docs/solutions/Enterprise/WAN_and_MAN/QoS_SRND/QoS-SRND-Book.html Look around at 3-27 On Mon, Dec 24, 2012 at 8:44 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: hi Guys, Can you explain as to how we can achieve

Re: [OSL | CCIE_Voice] In cme -srst mode the calls to CUE do not work

2012-12-27 Thread sanity insanity
[mailto: ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *sanity insanity *Sent:* Πέμπτη, 27 Δεκεμβρίου 2012 2:52 μμ *To:* ccie_voice@onlinestudylist.com *Subject:* [OSL | CCIE_Voice] In cme -srst mode the calls to CUE do not work ** ** hi Guys , In the cme -srst mode the calls

Re: [OSL | CCIE_Voice] QOS solution problem

2012-12-24 Thread sanity insanity
://www.cisco.com/en/US/docs/solutions/Enterprise/WAN_and_MAN/QoS_SRND/QoS-SRND-Book.html Look around at 3-27 On Mon, Dec 24, 2012 at 8:44 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: hi Guys, Can you explain as to how we can achieve the following by ... Connecting HQ and a branch

Re: [OSL | CCIE_Voice] Big UCCX worry

2012-12-09 Thread sanity insanity
On Dec 5, 2012, at 8:22 AM, Tanner Ezell tanner.ez...@gmail.com wrote: Setup after call work timer (configured on the CSQ configuration page) to give your user time after the call has ended. This will apply to everyone who is taking calls from that queue. On Wed, Dec 5, 2012 at 2:21 AM, sanity

[OSL | CCIE_Voice] Big UCCX worry

2012-12-05 Thread sanity insanity
HI Guys, I am trying to write a UCCX script for the following... Trigger 24044000 called from PSTN or from internally to 4000, it should be directed to SC Phone 1 4101 or 4102 SC Phone 2 depending on longest idle time. Configure ip phone service for one button login for these agents Write

Re: [OSL | CCIE_Voice] Uccx scripting making me mad!!

2012-11-01 Thread sanity insanity
guides: http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_programming_reference_guides_list.html 2012/11/1 sanity insanity networksanitytoinsan...@gmail.com hi Guys, I really need your help to understand UCCX scripts ...How they are made? and how they work? Please help guys

[OSL | CCIE_Voice] Learning QOS **

2012-09-22 Thread sanity insanity
Hi ALL, Isn't there a easy way of learning QOS . I am just not able to analyse and problem / question related to QOS. Can you suggest an easy way to learn switch qos and WAN QOS ? also can I practice QOS on any simulator/ tool like packet tracer . Your inputs on this. -J On Sat, Sep

[OSL | CCIE_Voice] UCCX script

2012-08-23 Thread sanity insanity
Hello, I am trying to configure a script that says THank you for calling if you dialed this by mistake press one to contact operator else someone will be with you shortly. Press 1 should go to an internal extension How do I get this done on UCCx? -PD