Re: [Finale] dealing with file corruption

2007-12-01 Thread Ken Moore
John Howell <[EMAIL PROTECTED]> wrote: Hmmm. Those of us using laptops don't have Page Up/Down keys, but we do have one additional key that my add-on full keyboard does not have, an "fn" key ("Function"?), which when held down lets us move one page at a time (depending on the zoom in effect) j

Re: [Finale] dealing with file corruption

2007-11-29 Thread David W. Fenton
On 29 Nov 2007 at 12:55, John Howell wrote: > At 11:10 PM -0500 11/28/07, David W. Fenton wrote: > > > >Using PageUp/Down for anything but moving from one page to the other > >seems to me to make little sense at all. > > Hmmm. Those of us using laptops don't have Page Up/Down keys, but we > do

Re: [Finale] dealing with file corruption

2007-11-29 Thread David W. Fenton
On 29 Nov 2007 at 12:19, Jari Williamsson wrote: > Both MM and Sibelius use their own (undocumented) file formats, and with > absolutely no interest that work should be sharable. (The MusicXML support > for both programs is maintained and provided by Recordare, not by the > companies themselves.)

Re: [Finale] dealing with file corruption

2007-11-29 Thread David W. Fenton
On 29 Nov 2007 at 10:40, Jari Williamsson wrote: > Microsoft (and even Apple to some extent) for > example, built a whole empire on customer arrogance. I can't address Apple, but Microsoft built its empire on customer and developer responsiveness. It's only in the last decade that MS has becom

Re: [Finale] dealing with file corruption

2007-11-29 Thread John Howell
At 1:38 PM -0500 11/29/07, Darcy James Argue wrote: John, Take a look at the arrow keys on your MacBook Pro. In addition to the directional arrows, they have words printed on them. Words like "home," "end," and "page." Those alternate functions are enabled by the fn key. Same deal with the li

Re: [Finale] dealing with file corruption

2007-11-29 Thread Darcy James Argue
John, Take a look at the arrow keys on your MacBook Pro. In addition to the directional arrows, they have words printed on them. Words like "home," "end," and "page." Those alternate functions are enabled by the fn key. Same deal with the little numbers printed on the U, I, O, etc. keys -

Re: [Finale] dealing with file corruption

2007-11-29 Thread Christopher Smith
On 29-Nov-07, at 12:55 PM, John Howell wrote: At 11:10 PM -0500 11/28/07, David W. Fenton wrote: Using PageUp/Down for anything but moving from one page to the other seems to me to make little sense at all. Hmmm. Those of us using laptops don't have Page Up/Down keys, but we do have one

Re: [Finale] dealing with file corruption

2007-11-29 Thread John Howell
At 11:10 PM -0500 11/28/07, David W. Fenton wrote: Using PageUp/Down for anything but moving from one page to the other seems to me to make little sense at all. Hmmm. Those of us using laptops don't have Page Up/Down keys, but we do have one additional key that my add-on full keyboard does n

Re: [Finale] dealing with file corruption

2007-11-29 Thread Richard Smith
The navigation tools can be re-mapped. However, I would first want to get acquainted with Sibelius' defaults. They are quite good and remapping might result in the loss of other good keyboard features. Remapped shortcuts can also be saved to a personalized set so the defaults are not changed an

Re: [Finale] dealing with file corruption

2007-11-29 Thread Jari Williamsson
dhbailey wrote: Corporate arrogance only works when one truly has a monopoly marketplace. And thank goodness, that no longer is the case with notation software. In one sense, both MM and Sibelius acts as monopolists, to an even higher degree than both Microsoft and Apple. Both MM and Sibel

Re: [Finale] dealing with file corruption

2007-11-29 Thread dhbailey
Jari Williamsson wrote: David W. Fenton wrote: Most companies, no matter how large or small, have a policy of responding to any complaints that go directly to the CEO. A client of mine was very unhappy with the support they got for their Dell laptop and I told her to write to Michael Dell. She

Re: [Finale] dealing with file corruption

2007-11-29 Thread Jari Williamsson
David W. Fenton wrote: On 28 Nov 2007 at 19:41, Jari Williamsson wrote: Again, how is this different than for, let's say, 7 years ago? Because 7 years ago Sibelius wasn't at feature parity with Finale -- it wasn't even close (was it even ported to Windows yet?). Now, Sibelius is, arguably,

Re: [Finale] dealing with file corruption

2007-11-29 Thread Jari Williamsson
David W. Fenton wrote: Most companies, no matter how large or small, have a policy of responding to any complaints that go directly to the CEO. A client of mine was very unhappy with the support they got for their Dell laptop and I told her to write to Michael Dell. She did, using actual paper

Re: [Finale] dealing with file corruption

2007-11-28 Thread Bunnydowns
In a message dated 11/28/2007 8:54:16 PM Pacific Standard Time, [EMAIL PROTECTED] writes: > What I'd really like is a notation program that had intelligent > navigation around the page, say, Ctrl-Down/Up would take you the > next/previous system. Would seem to be doable. Once "system" is a kno

Re: [Finale] dealing with file corruption

2007-11-28 Thread David W. Fenton
On 28 Nov 2007 at 22:32, Richard Smith wrote: > Don't know. I haven't tried that. You can re-map a lot of things but that > strikes me as one that might not work. I'll play a little and let you know > what I find. I agree it seems a little unusual but remember that if the > zoom is set for page wi

Re: [Finale] dealing with file corruption

2007-11-28 Thread Richard Smith
Don't know. I haven't tried that. You can re-map a lot of things but that strikes me as one that might not work. I'll play a little and let you know what I find. I agree it seems a little unusual but remember that if the zoom is set for page width the entire length of the page won't be displaye

Re: [Finale] dealing with file corruption

2007-11-28 Thread David W. Fenton
On 28 Nov 2007 at 17:24, Richard Smith wrote: > With apologies for answering Sibelius questions on the Finale list, just > set the page view to page width (or so). Then "home" will go to the > previous page, "end" to the next page, while adding shift will go to the > first and last pages respec

Re: [Finale] dealing with file corruption

2007-11-28 Thread Richard Smith
With apologies for answering Sibelius questions on the Finale list, just set the page view to page width (or so). Then "home" will go to the previous page, "end" to the next page, while adding shift will go to the first and last pages respectively. The page up and page down keys should get you

Re: [Finale] dealing with file corruption

2007-11-28 Thread John Howell
At 12:06 PM -0800 11/28/07, ThomaStudios wrote: While I would generally agree with this, I've been learning Sibelius for the past 5 weeks or so, having jumped on their cross-grade sale back in October. And while I always have worked initially in Finale using scroll view, I haven't as yet even

Re: [Finale] dealing with file corruption

2007-11-28 Thread ThomaStudios
While I would generally agree with this, I've been learning Sibelius for the past 5 weeks or so, having jumped on their cross-grade sale back in October. And while I always have worked initially in Finale using scroll view, I haven't as yet even tried it in Sibelius. And to be honest, I'm

Re: [Finale] dealing with file corruption

2007-11-28 Thread Eric Dannewitz
Well, I think Sibelius is now very, very close to being an easy switch for an experienced Finale user. Now that they have a scroll view was really the last glaring defect in getting stuff done in Sibelius in my view. I don't know how people worked or work in that silly pageview mode they have.

Re: [Finale] dealing with file corruption

2007-11-28 Thread David W. Fenton
On 28 Nov 2007 at 17:18, Jari Williamsson wrote: > And I still don't understand why contacting (and get a response from) > the CEO is crucial. Most companies, no matter how large or small, have a policy of responding to any complaints that go directly to the CEO. A client of mine was very unh

Re: [Finale] dealing with file corruption

2007-11-28 Thread David W. Fenton
On 28 Nov 2007 at 19:41, Jari Williamsson wrote: > Eric Dannewitz wrote: > > > I think the general frustration level with MakeMusic has reached a head > > for a lot of people, causing some to switch to Sibelius, and some to > > refuse to upgrade to the latest version. > > Again, how is this d

Re: [Finale] dealing with file corruption

2007-11-28 Thread dhbailey
Jari Williamsson wrote: And I still don't understand why contacting (and get a response from) the CEO is crucial. From the CEO's POV, MM as a company would survive without Finale. IMO, it would be much better to contact the manager for the notation products. [snip] I'm not so sure about tha

Re: [Finale] dealing with file corruption

2007-11-28 Thread dhbailey
Jari Williamsson wrote: Eric Dannewitz wrote: I think the general frustration level with MakeMusic has reached a head for a lot of people, causing some to switch to Sibelius, and some to refuse to upgrade to the latest version. Again, how is this different than for, let's say, 7 years ago?

Re: [Finale] dealing with file corruption

2007-11-28 Thread Jari Williamsson
Eric Dannewitz wrote: I think the general frustration level with MakeMusic has reached a head for a lot of people, causing some to switch to Sibelius, and some to refuse to upgrade to the latest version. Again, how is this different than for, let's say, 7 years ago? Best regards, Jari Wil

Re: [Finale] dealing with file corruption

2007-11-28 Thread Dennis Bathory-Kitsz
On Wed, November 28, 2007 11:18 am, Jari Williamsson wrote: > And I still don't understand why contacting (and get a response from) > the CEO is crucial. From the CEO's POV, MM as a company would survive > without Finale. IMO, it would be much better to contact the manager for > the notation produc

Re: [Finale] dealing with file corruption

2007-11-28 Thread Eric Dannewitz
Sometimes contacting the CEO gets you results. Contacting Steve Jobs of Apple has resulted, sometimes, in people getting products replaced overnight. There are a lot of documented cases of this. I think the general frustration level with MakeMusic has reached a head for a lot of people, causin

Re: [Finale] dealing with file corruption

2007-11-28 Thread Jari Williamsson
Dennis Bathory-Kitsz wrote: They can say anything to the CEO, too. But getting the attention of top-level officers to the overall problem of a company that is losing long-term customers because of a defective product -- that can matter. Those top-level folks are the only people who can act. How

Re: [Finale] dealing with file corruption

2007-11-27 Thread Dennis Bathory-Kitsz
On Tue, November 27, 2007 10:42 pm, Chuck Israels wrote: > I'd write Jim Bruce - head of customer support. It's not customer support that matters; they can say anything in an attempt to placate restless customers. They can say anything to the CEO, too. But getting the attention of top-level office

Re: [Finale] dealing with file corruption

2007-11-27 Thread Chuck Israels
I'd write Jim Bruce - head of customer support. [EMAIL PROTECTED] It's his job to be responsive. BTW, the file finally gave in to the spinning beach ball of death, but I have a (badly formatted, but legible) pdf made just before the ultimate crash, and I am going to assign the student who f

Re: [Finale] dealing with file corruption

2007-11-27 Thread Dennis Bathory-Kitsz
On Tue, November 27, 2007 7:56 pm, [EMAIL PROTECTED] wrote: > There's another factor at work here: in all matters that could conceivably > be > construed as being conflictual in some way, no matter how tangentially, > now > or at some point in the infinite future, *all* attorneys will always tell >

Re: [Finale] dealing with file corruption

2007-11-27 Thread Bunnydowns
In a message dated 11/27/2007 2:38:36 PM Pacific Standard Time, [EMAIL PROTECTED] writes: > On Tue, November 27, 2007 2:29 pm, Jari Williamsson wrote: > >Just curious: how can you tell that it was ignored? > > No answer at all after seven weeks, for starters. > > None of the remarks visibly add

Re: [Finale] dealing with file corruption

2007-11-27 Thread Dennis Bathory-Kitsz
On Tue, November 27, 2007 2:29 pm, Jari Williamsson wrote: > Just curious: how can you tell that it was ignored? No answer at all after seven weeks, for starters. None of the remarks visibly addressed, including putting an active Finale person on this list. But not answering a letter addressed t

Re: [Finale] dealing with file corruption

2007-11-27 Thread Jari Williamsson
Dennis Bathory-Kitsz wrote: Speaking of bugs, my lovely letter on lovely bond paper with a lovely stamp and lovely envelope to the CEO of MakeMusic on October 6th was met with the exact reaction predicted on this list: It was completely ignored. Just curious: how can you tell that it was ignor

Re: [Finale] dealing with file corruption

2007-11-27 Thread Dennis Bathory-Kitsz
On Tue, November 27, 2007 6:55 am, Christopher Smith wrote: > Dennis B.K. had another post on the subject that I thought I kept, > but I can't find it. He had a intermediate step that saved some > material and seemed more secure, but it is lost now. Dennis? I have used several desperate measures o

Re: [Finale] dealing with file corruption

2007-11-27 Thread Christopher Smith
On Nov 27, 2007, at 12:24 AM, Chuck Israels wrote: Hello all, I seem to remember that there was some advice (maybe from Chistopher) about dealing with corrupted files. I am working on a piece that has been entered into one of my templates (template OK to start with) from another person'

[Finale] dealing with file corruption

2007-11-26 Thread Chuck Israels
Hello all, I seem to remember that there was some advice (maybe from Chistopher) about dealing with corrupted files. I am working on a piece that has been entered into one of my templates (template OK to start with) from another person's computer. There was file corruption evident in th