At 07:51 PM 19/07/2005, [EMAIL PROTECTED] wrote:
I always said that HP is the only name in printers, but make a lousy
computer, like the rest of the name brands. My HP LaserJet 1100 has served
me well for years. When it does go South, what brand of color laser should
I replace my black white
At 08:09 PM 19/07/2005, joeuser wrote:
Samsung or Xerox.
Yeah, for colour Xerox is a good bet. Especially with a Fiery controller.
T
Lexmark inkjets blow. Someone has one at work - they have to be an
administrator on their PC for it to work.
Thane Sherrington wrote:
At 07:51 PM 19/07/2005, [EMAIL PROTECTED] wrote:
I always said that HP is the only name in printers, but make a lousy
computer, like the rest of the name
- Original Message -
From: Ben Ruset [EMAIL PROTECTED]
To: The Hardware List hardware@hardwaregroup.com
Sent: Wednesday, July 20, 2005 7:46 AM
Subject: Re: [H] Disposable computers
Lexmark inkjets blow. Someone has one at work - they have to be an
administrator on their PC
in duplexing which is cool.
[EMAIL PROTECTED] wrote:
- Original Message - From: Ben Ruset [EMAIL PROTECTED]
To: The Hardware List hardware@hardwaregroup.com
Sent: Wednesday, July 20, 2005 7:46 AM
Subject: Re: [H] Disposable computers
Lexmark inkjets blow. Someone has one at work
]
[mailto:[EMAIL PROTECTED] On Behalf Of Ben Ruset
Sent: Wednesday, July 20, 2005 8:50 AM
To: [EMAIL PROTECTED]; The Hardware List
Subject: Re: [H] Disposable computers
The high end HP's are still good. Like everything, most computer
equipment is lower quality than it was 5 years ago.
I have a HP
At 12:17 PM 20/07/2005, Mark Dodge wrote:
The trouble I find with Lexmark is that the cartridges cost more than the
printer is worth in most of the lower end models making them almost a throw
away.
Are you talking laser or inkjet? With inkjets, that's the case in all
models I've seen. But
At 08:15 AM 7/19/2005, Christopher Klein typed:
It all depends...every system is different.
This is why I don't like to quote a per hour fee as I'm not a plumber. Many
times I'll only charge $50 for cleaning a system maintaining their data
intact while the other shops are charging several
At 09:15 AM 19/07/2005, Christopher Klein wrote:
It all depends...every system is different. My
fiancee's parent's computer for example. It was an
old pentium, dial up modem, but had over 600 pieces of
spyware. It took hours for adaware to run. Of course
that was a freebie as it is family
At 09:34 AM 19/07/2005, Wayne Johnson wrote:
This is why I don't like to quote a per hour fee as I'm not a plumber.
Many times I'll only charge $50 for cleaning a system maintaining their
data intact while the other shops are charging several hundred for
wiping the machine all it's data
At 09:47 AM 19/07/2005, Christopher Klein wrote:
When I get a customer who has an insane amount of
spyware, I try to take it home with me. If I can
watch TV, or do something else while running the scan
I don't charge them nearly as much...maybe an hour
total depending.
That's my approach as
I've switched to $90/hr, $60/hr each additional. Seems to work out OK
for me. Oftentimes, though, I will round down so 1.5hr ends up being
$90. I may be too nice.
Wayne Johnson wrote:
Hey if they insist on a per hour fee then I'll quote them $100/hr for a
stand alone machine $150/hr if it's
- Original Message -
From: Thane Sherrington [EMAIL PROTECTED]
To: The Hardware List hardware@hardwaregroup.com
Sent: Tuesday, July 19, 2005 8:50 AM
Subject: RE: [H] Disposable computers
I was just wondering about the average time it takes you. I find it takes
at least four hours
]
[mailto:[EMAIL PROTECTED] On Behalf Of Thane Sherrington
Sent: Tuesday, July 19, 2005 7:51 AM
To: The Hardware List
Subject: RE: [H] Disposable computers
At 09:34 AM 19/07/2005, Wayne Johnson wrote:
This is why I don't like to quote a per hour fee as I'm not a plumber.
Many times I'll only charge $50
] Disposable computers
At 09:34 AM 19/07/2005, Wayne Johnson wrote:
This is why I don't like to quote a per hour fee as I'm not a plumber.
Many times I'll only charge $50 for cleaning a system maintaining their
data intact while the other shops are charging several hundred for
wiping the machine all
Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Thane
Sherrington
Sent: Tuesday, July 19, 2005 7:51 AM
To: The Hardware List
Subject: RE: [H] Disposable computers
At 09:34 AM 19/07/2005, Wayne Johnson wrote:
This is why I don't like to quote a per hour fee as I'm
Bullshit, charge them the fee, reformat then charge them to setup the
system network to properly defend them against future problems. That
is a much more efficient use of their funds then cleaning a system that
may or MAY NOT be clean when you're done. It also frees your from the
nightmare of
At 10:11 AM 19/07/2005, Ben Ruset wrote:
I've switched to $90/hr, $60/hr each additional. Seems to work out OK for
me. Oftentimes, though, I will round down so 1.5hr ends up being $90. I
may be too nice.
It's $55 Cdn an hour here - only for onsite calls, however.
T
At 11:14 AM 7/19/2005, warpmedia typed:
They're charging a set fee (and insane one) and getting it for REPEATED
bad work on a daily basis. So yes, those of you charging less or feeling
you need to give a customer a break are ripping yourselves off.
Are you kidding? We're killing HP. lol
See
I'd say it takes about 4 hours to be thorough. Sometimes a little longer
for machines with unknown malware that you have to root out by hand. I
quote 2 to 3 hours to the customer. Once in awhile I can get done
quickly but anymore it takes longer then I quote. I always give a free
hour in the
At 12:14 PM 19/07/2005, warpmedia wrote:
I'd say were going the direction of car repair where there is a set time
fee allotted to a task and if you can get it done faster, the more profit
in your pocket. This should be fine by us all since it free us from
multi-hour surgeries potentially
At 12:21 PM 19/07/2005, Ben Ruset wrote:
The one thing that GS has that nobody else can touch is the brand. Most
customers (lemmings) feel safer dealing with a big name company rather
than Joe Blow Computer the sole proprietorship. It gives customers a sense
of security in that they have a
Same here. I try to be as ruthless as possible with my on site charges
esp when I could do the work back at the shop and the customer has been
so informed.
Thane Sherrington wrote:
At 09:47 AM 19/07/2005, Christopher Klein wrote:
When I get a customer who has an insane amount of
spyware,
] Disposable computers
At 12:21 PM 19/07/2005, Ben Ruset wrote:
The one thing that GS has that nobody else can touch is the brand. Most
customers (lemmings) feel safer dealing with a big name company rather
than Joe Blow Computer the sole proprietorship. It gives customers a sense
of security
Lemmings don't think, so I doubt it's the bonded insured thing (which
I wonder just how much if at all they are BI).
It's not more, it's about the same with a few things broken out priced
that regular shops would just charge per hour for. Bottom line is one
size fits all, ala cart pricing.
On Tue, 19 Jul 2005, Thane Sherrington wrote:
I agree. And it's easier for the customer. Which would you prefer if you
didn't know anything about computers: Virus and spyware removal - $32 or
Virus and spyware removal - $45 per hour and it could take two or more hours,
but we can't say
And what retail repair business does HP run?
I stand by my statement that by trying to be a good guy you are
stealing from yourself. Though I agree the customer is much better
served by bringing the machine to you to be work on at your convince vs.
paying inflated on-site charges. I mean,
Thane Sherrington wrote:
I'm insured, but not bonded. Is that something I should consider?
I dunno. I'm not even insured. But then again I try to limit dealing
with on-site service or really anything outside of my 9-5 IT job.
At 12:43 PM 19/07/2005, CW wrote:
To get bonded is nothing.. just have no felony convictions, have
insurance, and pay a very small fee. It's nothing.
I thought so. Why would anyone really care?
T
:44 -0500
To: The Hardware List hardware@hardwaregroup.com
Subject: Re: [H] Disposable computers
And what retail repair business does HP run?
I stand by my statement that by trying to be a good guy you are
stealing from yourself. Though I agree the customer is much better
served by bringing
Samsung or Xerox.
[EMAIL PROTECTED] wrote:
- Original Message - From: Thane Sherrington [EMAIL PROTECTED]
To: The Hardware List hardware@hardwaregroup.com
Sent: Tuesday, July 19, 2005 12:06 PM
Subject: Re: [H] Disposable computers
LOL! Yeah, I love it. HP slowly destroys itself
At 06:09 PM 7/19/2005, you wrote:
Samsung or Xerox.
--
Cheers,
joeuser (still looking for the 'any' key)
Wow, has HP really fallen that far? The most recent printers I have are
3 old faithful 6MPs. Built like tanks - been working great since 1995.
Also have 3P somewhere, though the rollers
17, 2005 11:44 AM
To: hardware@hardwaregroup.com
Subject: [H] Disposable computers
From The New York Times:
SAN FRANCISCO, July 15 - Add personal computers to the list of throwaways
in the disposable society.
[snip]
At 05:58 PM 18/07/2005, warpmedia wrote:
The Dork Squad guys come out for $229, or $167 in store to do exactly that.
When I read that, I started to think seriously about opening a repair shop
that just does in-shop repairs since I know I can do it better the the GS
people.
$167 for this?
All you have to do is look at the requirements to be a Dork Squad agent:
Qualifications
* HS Diploma/Equivalent required
* 2 years Prior work experience in diagnosing and repairing PCs or
consumer electronics
*
Must be able to safely lift 50 pounds maximum of equipment.
At 05:15 PM 18/07/2005, Christopher Klein wrote:
Easily hereusually I charge at least $100 bare
minimum to make a house call. I do it all on the
side, so there are no taxes or anything for the
customers.
And what does $100 generally buy them?
T
At 05:40 PM 18/07/2005, Rob Finger HWG wrote:
It is time to change the oil in my car and I hate waiting an hour so I
think I shall just get another one.
Exactly.
You also have to wonder how he has been getting all this spyware. I am on
the Internet a lot and I hardly ever have more then a
Easily hereusually I charge at least $100 bare
minimum to make a house call. I do it all on the
side, so there are no taxes or anything for the
customers.
--- Thane Sherrington [EMAIL PROTECTED] wrote:
At 04:53 PM 17/07/2005, Chris Reeves wrote:
The real reason is this: they call out
I agree. He is a moron.
It is time to change the oil in my car and I hate waiting an hour so I
think I shall just get another one.
You also have to wonder how he has been getting all this spyware. I am
on the Internet a lot and I hardly ever have more then a tracking
cookie. Nothing that
At 12:43 PM 17/07/2005, Robert Turnbull wrote:
Mr. Tucker, an Internet industry executive who holds a Ph.D. in computer
science, decided that rather than take the time to remove the offending
software, he would spend $400 on a new machine.
He's a moron. It would take a couple of hours to
It's funny because I've been applying for Army Civilian jobs and have
not had a single bite. And I have 10 years in the field.
Brian Weeden wrote:
Lol those are better qualifications that 75% of the tech force here in
the military :)
On 7/18/05, Ben Ruset [EMAIL PROTECTED] wrote:
It's funny because I've been applying for Army Civilian jobs and have
not had a single bite. And I have 10 years in the field.
I meant the military computer guys, not the civilians. Generally
those are halfway decent. The military comm people
Ah, that I have heard. My friend works for a contractor on Ft. Monmouth
in New Jersey. Apparently the networking guys are pretty bad over there.
Brian Weeden wrote:
On 7/18/05, Ben Ruset [EMAIL PROTECTED] wrote:
It's funny because I've been applying for Army Civilian jobs and have
not had a
On 7/18/05, Ben Ruset [EMAIL PROTECTED] wrote:
Ah, that I have heard. My friend works for a contractor on Ft. Monmouth
in New Jersey. Apparently the networking guys are pretty bad over there.
As a life long geek I try not to think about it and pretend I'm as
ignorant as the rest. It helps me
: Monday, July 18, 2005 4:52 PM
To: The Hardware List
Subject: RE: [H] Disposable computers
At 05:15 PM 18/07/2005, Christopher Klein wrote:
Easily hereusually I charge at least $100 bare minimum to make a
house call. I do it all on the side, so there are no taxes or anything
for the customers
Or, you know, stop using IE and clicking on EVERY popup that comes up.
And stop surfing porn too.
Robert Turnbull wrote:
I was spending time every week trying to keep the machine free of
viruses and worms, said Mr. Tucker, a vice president of Salesforce.com,
a Web services firm based here. I
At 11:48 AM 7/17/2005, Ben Ruset typed:
Or, you know, stop using IE and clicking on EVERY popup that comes up. And
stop surfing porn too.
Oh no, anything but that. ;-)
You sound like the doctor that told his patent that he had nothing wrong a
healthy diet exercise wouldn't cure but the
At 12:28 PM 7/17/2005, Ben Ruset typed:
I wonder how he'll feel when he has the same problems with his $400
low-end PC in a week.
I guess we have to remember it's there money even if we don't approve of
the way they want to spend it. I know I can't earn $400 fast enough
justifying buying
It's cheaper and easier to flatten and reinstall. :)
I could use his old PC though. I need to make a file server in my house.
My wife's PC is too slow and can't hold more than 1 drive at a time.
Wayne Johnson wrote:
At 12:28 PM 7/17/2005, Ben Ruset typed:
I wonder how he'll feel when he has
At 02:53 PM 7/17/2005, you wrote:
Trust me, I'm collecting a room full of PCs with this basic kind of
problem...
The real reason is this: they call out onsite help (like any service) and
they get told hey, it's $75/hr etc. and they may do it once, but after
that, they just say I'll spend $200
major DITTO
fp
I feel his pain, have a HP on the bench ( old ) I have spent way to much
time on ( win95 and I am stubborn ) finally just threw in some old edo to
get it up to 128 and a old drive from the pile and installed win98. I
gave up and hate to admit it :{(. If this was a paying customer
Me too. I've got a big computer room and no
money.(grin)
Jeff
From: Jin-Wei Tioh [EMAIL PROTECTED]
Subject: RE: [H] Disposable computers
At 02:53 PM 7/17/2005, you wrote:
Trust me, I'm collecting a room full of PCs with this basic kind of
problem
At 03:45 PM 7/17/2005, you wrote:
Me too. I've got a big computer room and no
money.(grin)
Jeff
Ain't that the truth. Preach on brothers (and sisters ;)...
I had to scrounge an old P3-450 for the fileserver (running on a BX6 Rev 1)
--
JW
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