Re: [AFMUG] History Question - failed ISPs

2014-11-21 Thread Gino Villarini via Af
The Florida guy was from tampa?



Gino A. Villarini
President
Aeronet Wireless Broadband Corp.
www.aeronetpr.com
@aeronetpr



From: af@afmug.commailto:af@afmug.com af@afmug.commailto:af@afmug.com
Reply-To: af@afmug.commailto:af@afmug.com 
af@afmug.commailto:af@afmug.com
Date: Friday, November 21, 2014 at 12:20 AM
To: af@afmug.commailto:af@afmug.com af@afmug.commailto:af@afmug.com
Subject: Re: [AFMUG] History Question - failed ISPs


Yaaa man

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Nov 20, 2014 11:09 PM, Jaime Solorza via Af 
af@afmug.commailto:af@afmug.com wrote:

How did u know?  We leave at 3 am to Festival of the Cranes and points 
North...what are you, a psychedelic?  Lol

Jaime Solorza

On Nov 20, 2014 7:00 PM, Josh Luthman via Af 
af@afmug.commailto:af@afmug.com wrote:
Dude aren't you on vacation?


Josh Luthman
Office: 937-552-2340tel:937-552-2340
Direct: 937-552-2343tel:937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Thu, Nov 20, 2014 at 8:56 PM, Rick Harnish via Af 
af@afmug.commailto:af@afmug.com wrote:
The Florida/Georgia one may have been  Main Street Broadband

Rick


Sent from my Verizon Wireless 4G LTE smartphone


 Original message 
From: Joe via Af af@afmug.commailto:af@afmug.com
Date:11/20/2014 7:18 PM (GMT-05:00)
To: af@afmug.commailto:af@afmug.com
Subject: [AFMUG] History Question - failed ISPs

Does anyone remember the names of the WISPs that went bankrupt after receiving 
millions of funding from the feds under the broadband initiative, and the 
president of the company was found to have bilked the company and built a 
multimillion dollar house?

I thought there was one in Colorado, and another in Florida.

This goes back 2-3 years ago.









Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
That sounds like something your billing system should do, given that you want 
it to also handle paying their bill. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Sterling Jacobson via Af af@afmug.com 
To: af@afmug.com af@afmug.com 
Sent: Thursday, November 20, 2014 11:43:40 AM 
Subject: [AFMUG] Network Monitoring in the 2010's 

What I really want is an integrated system that isn't stuck in the 90's. 

I want the customer to have an app on their phone that tells them when their 
network is having issues and why. 
I want it to also remind them to pay their bill and provide a lazy/easy way to 
do that. 

I want that same system to have an engineer app that tells us when nodes fail 
and why. 

So if a node goes down and it's important, it should show up on my phone and I 
can take action. 
One of those actions would be to message to outage impacted customers the ETA 
to fix etc. 

Emails from Cacti don't count. 



Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
Mobile web is generally terrible. Natively programmed apps (not Air) FTW. 

Perhaps not an alert saying that you're down, but when the customer goes to 
check, it tells them. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Josh Luthman via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 11:47:56 AM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


*An app for my phone? Yuck 
*Something that pushes to cutomers letting them know we're having issues? Yuck 
*Something that let's the customer verify their particular service is good/not? 
That'd be great! 
*Web portal for billing, easy peasy 


Why a node fails probably won't be detectable by a machine - in some cases it's 
difficult for a person to narrow it down (radio, connectors, cables, ethernet, 
surge, etc) but I'd like to see ideas on this of course. 



I use/suggest an outgoing message. IF the customer is having issues and they do 
call us, they hear we're having issues and hang up. This means that we're not 
telling 100 people there are issues when 25 are effecting ending up with 75 
calls next month saying we owe them a credit when they had nothing to do with 
an outage. 






Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 

On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af  af@afmug.com  
wrote: 


What I really want is an integrated system that isn't stuck in the 90's. 

I want the customer to have an app on their phone that tells them when their 
network is having issues and why. 
I want it to also remind them to pay their bill and provide a lazy/easy way to 
do that. 

I want that same system to have an engineer app that tells us when nodes fail 
and why. 

So if a node goes down and it's important, it should show up on my phone and I 
can take action. 
One of those actions would be to message to outage impacted customers the ETA 
to fix etc. 

Emails from Cacti don't count. 






Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
ComEd does have a very good app, but a utility. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Ken Hohhof via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 12:16:53 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 




Several brands of home routers have an Internet light that changes color when 
the Internet is reachable, for example Netgear and DLink do this. I don’t know 
about Belkin but they probably phone home to the mothership. I think the method 
depends on whether the Internet connection is set for DHCP, PPPoE or static IP. 
With PPPoE it monitors for an active PPPoE session. I think the other two maybe 
they check if the DNS servers are reachable. 

This method is not foolproof, because cheap routers tend to lock up and they 
may lock up with the light saying Internet is good. But it’s better than 
nothing. 

As far as notifying customers, ComEd here has an outage map that’s pretty nice. 
You can bring it up on your phone and the starting location will be your phone 
location, outage locations are shown with an estimated number of customers 
affected, problem description (like wires down), status (like crew onsite or 
being dispatched), and ETA. Not saying that’s what we need, but from a customer 
perspective, it’s useful. 





From: Chuck McCown via Af 
Sent: Thursday, November 20, 2014 12:05 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 




What would be the determining factor? Ping DNS server OK? 




From: Jason McKemie via Af 
Sent: Thursday, November 20, 2014 11:03 AM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


A red/green led would probably suffice for this purpose. 


On Thu, Nov 20, 2014 at 12:01 PM, Gino Villarini via Af  af@afmug.com  wrote: 






We need a “device” that plugs between router and internet connection with a big 
screed that says Internet OK! Or Internef BAD… filter out calls with customer 
having issues with wifi 




Gino A. Villarini 
President 
Aeronet Wireless Broadband Corp. 
www.aeronetpr.com 
@aeronetpr 



From:  af@afmug.com   af@afmug.com  
Reply-To:  af@afmug.com   af@afmug.com  
Date: Thursday, November 20, 2014 at 1:47 PM 
To:  af@afmug.com   af@afmug.com  
Subject: Re: [AFMUG] Network Monitoring in the 2010's 






*An app for my phone? Yuck 
*Something that pushes to cutomers letting them know we're having issues? Yuck 
*Something that let's the customer verify their particular service is good/not? 
That'd be great! 
*Web portal for billing, easy peasy 

Why a node fails probably won't be detectable by a machine - in some cases it's 
difficult for a person to narrow it down (radio, connectors, cables, ethernet, 
surge, etc) but I'd like to see ideas on this of course. 


I use/suggest an outgoing message. IF the customer is having issues and they do 
call us, they hear we're having issues and hang up. This means that we're not 
telling 100 people there are issues when 25 are effecting ending up with 75 
calls next month saying we owe them a credit when they had nothing to do with 
an outage. 





Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 

On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af  af@afmug.com  
wrote: 

blockquote
What I really want is an integrated system that isn't stuck in the 90's. 

I want the customer to have an app on their phone that tells them when their 
network is having issues and why. 
I want it to also remind them to pay their bill and provide a lazy/easy way to 
do that. 

I want that same system to have an engineer app that tells us when nodes fail 
and why. 

So if a node goes down and it's important, it should show up on my phone and I 
can take action. 
One of those actions would be to message to outage impacted customers the ETA 
to fix etc. 

Emails from Cacti don't count. 




/blockquote




Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
NEVER depend on someone outside of your network, especially Google. 

Using Google DNS is a terrible thing for ISPs to do. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Chuck McCown via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 1:52:33 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 




As determined by DHCP adds a horrible layer of complexity for a cheap and 
simple device. 
How about ping to 8.8.8.8? 




From: Josh Luthman via Af 
Sent: Thursday, November 20, 2014 12:41 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


Red/green light for successful DNS and ping to a server determined by DHCP 





Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 

On Thu, Nov 20, 2014 at 1:05 PM, Chuck McCown via Af  af@afmug.com  wrote: 






What would be the determining factor? Ping DNS server OK? 




From: Jason McKemie via Af 
Sent: Thursday, November 20, 2014 11:03 AM 
To: af@afmug.com 


Subject: Re: [AFMUG] Network Monitoring in the 2010's 




A red/green led would probably suffice for this purpose. 




On Thu, Nov 20, 2014 at 12:01 PM, Gino Villarini via Af  af@afmug.com  wrote: 

blockquote






We need a “device” that plugs between router and internet connection with a big 
screed that says Internet OK! Or Internef BAD… filter out calls with customer 
having issues with wifi 




Gino A. Villarini 
President 
Aeronet Wireless Broadband Corp. 
www.aeronetpr.com 
@aeronetpr 





From:  af@afmug.com   af@afmug.com  
Reply-To:  af@afmug.com   af@afmug.com  
Date: Thursday, November 20, 2014 at 1:47 PM 
To:  af@afmug.com   af@afmug.com  
Subject: Re: [AFMUG] Network Monitoring in the 2010's 








*An app for my phone? Yuck 
*Something that pushes to cutomers letting them know we're having issues? Yuck 
*Something that let's the customer verify their particular service is good/not? 
That'd be great! 
*Web portal for billing, easy peasy 

Why a node fails probably won't be detectable by a machine - in some cases it's 
difficult for a person to narrow it down (radio, connectors, cables, ethernet, 
surge, etc) but I'd like to see ideas on this of course. 


I use/suggest an outgoing message. IF the customer is having issues and they do 
call us, they hear we're having issues and hang up. This means that we're not 
telling 100 people there are issues when 25 are effecting ending up with 75 
calls next month saying we owe them a credit when they had nothing to do with 
an outage. 







Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 



On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af  af@afmug.com  
wrote: 



blockquote
What I really want is an integrated system that isn't stuck in the 90's. 

I want the customer to have an app on their phone that tells them when their 
network is having issues and why. 
I want it to also remind them to pay their bill and provide a lazy/easy way to 
do that. 

I want that same system to have an engineer app that tells us when nodes fail 
and why. 

So if a node goes down and it's important, it should show up on my phone and I 
can take action. 
One of those actions would be to message to outage impacted customers the ETA 
to fix etc. 

Emails from Cacti don't count. 




/blockquote


/blockquote




Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
Does a BTest to a Mikrotik, an iPerf to a Ubiquiti, whatever Cambium uses to 
theirs from your NOC. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Sterling Jacobson via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 2:49:26 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 

BUT, the phones now days are smart enough to know when wifi sucks or goes out 
completely. 

They fall back to 3/4G. 

Which is awesome, because it could still talk to the service provider end and 
tell the customer the status. 

I think this would work better than a green/red light. 

The phone App would tell you that your service is correct to the house, but 
that inside it's not talking. 
Then walk the customer through a set of standard fix it routines. 

That would solve most of our calls right there. 

On the back end it just needs to talk to a server process that can get access 
to the device on the side of the house. 

The best would be an embedded speed test in the ONT/CPE that could report back 
to the App and say they are getting what they are paying for to the side of 
their house. And then give them suggestions for fixing their crappy wifi. 

I bet it wouldn't take much to get this done and working with a few larger 
billing systems and equipment platforms, who's with me?? 

-Original Message- 
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Ken Hohhof via Af 
Sent: Thursday, November 20, 2014 12:35 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 

Part of the problem is so many customers are 100% WiFi now, so unless you have 
a managed router there, you have 2 big problem areas beyond the demarc - the 
customer's router and the customer's WiFi. 


-Original Message- 
From: Bill Prince via Af 
Sent: Thursday, November 20, 2014 1:04 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 

Linktechs built a tool a couple years ago that ran on the customer's PC 
(WIndows only) that would give the customer a connection health 
indication. It would monitor the local gateway, and give both a green light for 
connected, plus a reading on the latency. You go too much beyond that, and you 
will get a bunch of false positives when something beyond your local network is 
having some kind of issue (we get our share of these). 

I don't think they got much response from it, and I don't think they offer it 
any longer. 

bp 
part-15@SkylineBroadbandService 

On 11/20/2014 9:43 AM, Sterling Jacobson via Af wrote: 
 What I really want is an integrated system that isn't stuck in the 90's. 
 
 I want the customer to have an app on their phone that tells them when 
 their network is having issues and why. 
 I want it to also remind them to pay their bill and provide a 
 lazy/easy way to do that. 
 
 I want that same system to have an engineer app that tells us when 
 nodes fail and why. 
 
 So if a node goes down and it's important, it should show up on my 
 phone and I can take action. 
 One of those actions would be to message to outage impacted customers 
 the ETA to fix etc. 
 
 Emails from Cacti don't count. 
 





Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
Go to India. ;-) 

An app on their phone removes the user from the troubleshooting, though, which 
is a very good thing. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Travis Johnson via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 3:14:34 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 

Sterling, 

This sounds like an easy task, but I can tell you as someone that is 
currently developing software, and is starting December 1 to build a 
simple iPhone app, software development is very expensive. My app is a 
pretty simple... easy to use front-end with a cloud based database 
back-end... yet the quotes I have gotten are $50,000 - $75,000. This is 
from 3 different development companies all based in Utah. All of them 
are busy and each has 20+ full-time developers working for them, so they 
have enough business and must not be totally out of line on their quotes. 

I said this 10+ years ago, and I'll say it again... customer service is 
the only thing that makes you different than the big cable and telco 
companies. Having a live person that can help people troubleshoot and 
fix issues is the key to keeping people with your service. If you are 
just going to send them to an app on their phones, you become the same 
as every other provider... and your service becomes a commodity just 
like everyone else. 

Travis 

On 11/20/2014 1:49 PM, Sterling Jacobson via Af wrote: 
 BUT, the phones now days are smart enough to know when wifi sucks or goes out 
 completely. 
 
 They fall back to 3/4G. 
 
 Which is awesome, because it could still talk to the service provider end and 
 tell the customer the status. 
 
 I think this would work better than a green/red light. 
 
 The phone App would tell you that your service is correct to the house, but 
 that inside it's not talking. 
 Then walk the customer through a set of standard fix it routines. 
 
 That would solve most of our calls right there. 
 
 On the back end it just needs to talk to a server process that can get access 
 to the device on the side of the house. 
 
 The best would be an embedded speed test in the ONT/CPE that could report 
 back to the App and say they are getting what they are paying for to the side 
 of their house. And then give them suggestions for fixing their crappy wifi. 
 
 I bet it wouldn't take much to get this done and working with a few larger 
 billing systems and equipment platforms, who's with me?? 
 
 -Original Message- 
 From: Af [mailto:af-boun...@afmug.com] On Behalf Of Ken Hohhof via Af 
 Sent: Thursday, November 20, 2014 12:35 PM 
 To: af@afmug.com 
 Subject: Re: [AFMUG] Network Monitoring in the 2010's 
 
 Part of the problem is so many customers are 100% WiFi now, so unless you 
 have a managed router there, you have 2 big problem areas beyond the demarc - 
 the customer's router and the customer's WiFi. 
 
 
 -Original Message- 
 From: Bill Prince via Af 
 Sent: Thursday, November 20, 2014 1:04 PM 
 To: af@afmug.com 
 Subject: Re: [AFMUG] Network Monitoring in the 2010's 
 
 Linktechs built a tool a couple years ago that ran on the customer's PC 
 (WIndows only) that would give the customer a connection health 
 indication. It would monitor the local gateway, and give both a green light 
 for connected, plus a reading on the latency. You go too much beyond that, 
 and you will get a bunch of false positives when something beyond your local 
 network is having some kind of issue (we get our share of these). 
 
 I don't think they got much response from it, and I don't think they offer it 
 any longer. 
 
 bp 
 part-15@SkylineBroadbandService 
 
 On 11/20/2014 9:43 AM, Sterling Jacobson via Af wrote: 
 What I really want is an integrated system that isn't stuck in the 90's. 
 
 I want the customer to have an app on their phone that tells them when 
 their network is having issues and why. 
 I want it to also remind them to pay their bill and provide a 
 lazy/easy way to do that. 
 
 I want that same system to have an engineer app that tells us when 
 nodes fail and why. 
 
 So if a node goes down and it's important, it should show up on my 
 phone and I can take action. 
 One of those actions would be to message to outage impacted customers 
 the ETA to fix etc. 
 
 Emails from Cacti don't count. 
 
 
 




Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
What would Kevin O'Leary value it at? :-p 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Travis Johnson via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 3:38:28 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 

I wasn't responding to get into an argument with you. You are obviously 
free to do whatever you want, and handle your customers however you see 
fit. I was simply explaining from my perspective what I am seeing today, 
and what I saw while building Microserv. You remember, the company that 
was 10x larger than yours and sold to JAB for more, per sub, than any 
other company so far. :) 

I also own part of the fastest growing software companies in Utah. We 
have 20+ full-time developers and current customers like Nike, Google, 
eBay, Nordstroms, Toms, Disney and Vistaprint to name a few. The company 
has been in business for less than a year and already has a valuation of 
$6,000,000 from a national institutional investor that invested a month 
ago. I'm pretty familiar with the software development scene, especially 
in Utah. :) 

Good luck with your app, I hope it works out for you. 

Travis 

On 11/20/2014 2:19 PM, Sterling Jacobson via Af wrote: 
 Wrong on both counts. 
 
 I used to be in software development, so like anything else, it's who you 
 know. 
 I can get this done for a lot less. 
 
 And having an app for the customer to view and fix or find problems on their 
 own is a differentiator itself. 
 Every one of my customers I've talked to about this has expressed great 
 interest in not having to call in if they can help it. 
 
 I'm guessing a few of the older generation won't have a phone or care to use 
 an app, they can always call in. 
 
 But in general it looks like it will greatly reduce support overhead for the 
 ISP and increase customer satisfaction at the same time. 
 
 I guess time will tell. 
 
 I already have this underway, parts are developed already, but if someone 
 wants to help out, let me know! 
 
 -Original Message- 
 From: Af [mailto:af-boun...@afmug.com] On Behalf Of Travis Johnson via Af 
 Sent: Thursday, November 20, 2014 2:15 PM 
 To: af@afmug.com 
 Subject: Re: [AFMUG] Network Monitoring in the 2010's 
 
 Sterling, 
 
 This sounds like an easy task, but I can tell you as someone that is 
 currently developing software, and is starting December 1 to build a simple 
 iPhone app, software development is very expensive. My app is a pretty 
 simple... easy to use front-end with a cloud based database back-end... yet 
 the quotes I have gotten are $50,000 - $75,000. This is from 3 different 
 development companies all based in Utah. All of them are busy and each has 
 20+ full-time developers working for them, so they have enough business and 
 must not be totally out of line on their quotes. 
 
 I said this 10+ years ago, and I'll say it again... customer service is the 
 only thing that makes you different than the big cable and telco companies. 
 Having a live person that can help people troubleshoot and fix issues is the 
 key to keeping people with your service. If you are just going to send them 
 to an app on their phones, you become the same as every other provider... and 
 your service becomes a commodity just like everyone else. 
 
 Travis 
 
 On 11/20/2014 1:49 PM, Sterling Jacobson via Af wrote: 
 BUT, the phones now days are smart enough to know when wifi sucks or goes 
 out completely. 
 
 They fall back to 3/4G. 
 
 Which is awesome, because it could still talk to the service provider end 
 and tell the customer the status. 
 
 I think this would work better than a green/red light. 
 
 The phone App would tell you that your service is correct to the house, but 
 that inside it's not talking. 
 Then walk the customer through a set of standard fix it routines. 
 
 That would solve most of our calls right there. 
 
 On the back end it just needs to talk to a server process that can get 
 access to the device on the side of the house. 
 
 The best would be an embedded speed test in the ONT/CPE that could report 
 back to the App and say they are getting what they are paying for to the 
 side of their house. And then give them suggestions for fixing their crappy 
 wifi. 
 
 I bet it wouldn't take much to get this done and working with a few larger 
 billing systems and equipment platforms, who's with me?? 
 
 -Original Message- 
 From: Af [mailto:af-boun...@afmug.com] On Behalf Of Ken Hohhof via Af 
 Sent: Thursday, November 20, 2014 12:35 PM 
 To: af@afmug.com 
 Subject: Re: [AFMUG] Network Monitoring in the 2010's 
 
 Part of the problem is so many customers are 100% WiFi now, so unless you 
 have a managed router there, you have 2 big problem areas beyond the demarc 
 - the customer's router and the customer's WiFi. 
 
 
 -Original Message- 
 From: Bill Prince via Af 
 Sent: Thursday, November 20, 2014 1:04 PM 
 To: 

Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
Least effort and outlay... to the decision makers. 

Talking to someone doing the cleanup... they buy a lot of meses. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Chuck McCown via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 3:57:33 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 




I really can’t say what was in the minds of the JAB decision makers. 
Seems like they were trying to hoover up as many customers as possible with the 
least effort and outlay. 




From: Josh Luthman via Af 
Sent: Thursday, November 20, 2014 2:54 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


So you're saying definitely not based on customer service... 
Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 
On Nov 20, 2014 4:49 PM, Chuck McCown via Af  af@afmug.com  wrote: 






Pretty sure it was based on revenue stream and the quality of the network. 
Canopy based systems got more than Trango or UBNT etc. 




From: Josh Luthman via Af 
Sent: Thursday, November 20, 2014 2:45 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


I have to think the company was worth more because of location. I doubt JAB 
could care less what the quality of tech support was. Another WISP in Utah was 
another drop in the bucket. 
Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 
On Nov 20, 2014 4:42 PM, Chuck McCown via Af  af@afmug.com  wrote: 

blockquote
The day is coming when that statement can be verified... ;-) 

-Original Message- From: Travis Johnson via Af Microserv. You remember, 
the company that was 10x larger than yours and sold to JAB for more, per sub, 
than any other company so far. :) 



/blockquote



Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
Agreed. A picture is worth 1,000 words. You can tell them what it looks like or 
you can show them what it looks like. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Sterling Jacobson via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 5:46:10 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 



Yeah, I agree. 

We have the PoE with a green light. 

I want to build that into the App, so it shows or walks through a series of 
steps like check the adapter that looks like THIS for a green light. Check GFI 
tripped, check cables connected in proper order to PoE and router etc. 

The customer wants to be able to do that themselves before calling in. 

I think that would eliminate a lot of the calls and customers can do things on 
their own time. 

I guess the App could also help them schedule a paid visit if it determines the 
ISP service is working, but they can’t figure out their stuff. 

I would almost like to have it refer them to a list of local computer/network 
shops instead. 
Or those ISPs that want to make money off that kind of visit could schedule 
themselves. 



From: Af [mailto:af-boun...@afmug.com] On Behalf Of Ken Hohhof via Af 
Sent: Thursday, November 20, 2014 2:53 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 




I feel you’re overthinking this, at the risk of adding more stuff to fail or 
for the customer to bitch about. 



We use the Tycon POEs with current indicator, we tell the customer the light 
should be green. That covers a lot of calls – cables unplugged or chewed or POE 
not getting AC power. 



If the customer thinks their Internet is down, and they have a customer 
supplied router, we tell them to power cycle the router, this is the most 
common issue. 



If the customer is 100% WiFi, we try to make sure they have a spare Ethernet 
cable on a LAN port of the router. Most laptops have an Ethernet port, we tell 
them to take their laptop over to the router, plug it in, and if they have 
Internet then they have a WiFi problem. 



Once these 3 steps are done, or if they are complaining about speed, I think 
Travis is right, you’re better off having them call. If nothing else, this may 
be an upsell opportunity, if they talk to a human. Or you may get to explain a 
few things about P2P or video streaming or botnets to them. 








From: Sterling Jacobson via Af 

Sent: Thursday, November 20, 2014 3:28 PM 

To: af@afmug.com 

Subject: Re: [AFMUG] Network Monitoring in the 2010's 



Lol! 

I imagine in the App a line with points on it that connect from both ends. 

Kind of like the Xbox line test. 

Where it shows green lights on the provider service, the unit on the side of 
the house, then the router inside their house, and then their device. 

It might break in the middle, so the phone could show that it sees their wifi, 
but on 4G it talks to the ISP and shows green dots up to their CPE, then a red 
dot for their router. 

It’s not complicated programming on the ISP side. 

It could even tell you if the customers router IP was registered in the ARP 
table, or if just the physical connection is made and no MAC or IP etc. 

I think most of us have a service table for the customer record that has the 
CPE IP address. 

Maybe it would need another table in the customer relation to the router, or 
maybe it’s implicit in the IP address or Gateway IP etc. 





From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of Ken Hohhof via Af 
Sent: Thursday, November 20, 2014 2:22 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 




For VoIP we bridge the ATA ahead of the router. I love it when someone calls on 
the VoIP phone to tell us “the tower is down”. 






From: Shayne Lebrun via Af 

Sent: Thursday, November 20, 2014 2:56 PM 

To: af@afmug.com 

Subject: Re: [AFMUG] Network Monitoring in the 2010's 



What we need to do is get people to view the ‘internet light’ like the ‘check 
engine’ light on their car. It could mean ‘your gas cap is loose’ or it could 
mean ‘your driveshaft just fell out of your car’ but if you want to know, it’s 
going to cost $250 just for somebody to open the hood and plug in the 
diagnostic checker. 

Wouldn’t that be nice….. 



From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of Chuck McCown via Af 
Sent: Thursday, November 20, 2014 2:53 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 




As determined by DHCP adds a horrible layer of complexity for a cheap and 
simple device. 

How about ping to 8.8.8.8? 






From: Josh Luthman via Af 

Sent: Thursday, November 20, 2014 12:41 PM 

To: af@afmug.com 

Subject: Re: [AFMUG] Network Monitoring in the 2010's 




Red/green light for successful DNS and ping to a server determined by DHCP 








Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 



On Thu, Nov 20, 2014 

Re: [AFMUG] Low Voltage Battery Disconnect

2014-11-21 Thread Charles Regan via Af
That's what we use with a relay.
http://www.reuk.co.uk/shop-LOW-VOLTAGE-DISCONNECTS-LVD.htm
Pretty cheap and does the work.

On Thu, Nov 20, 2014 at 5:45 PM, CARL PETERSON via Af af@afmug.com wrote:

 Thanks Dan,

 That is exactly what I was looking for but…at $200 I may need to think
 about it if its just going to protect $400 worth of batteries from a long
 power outage that seldom happens here…


 Carl Peterson
 *PORT NETWORKS*
 401 E Pratt St, Ste 2553
 Baltimore, MD 21202
 (410) 637-3707

 On Nov 20, 2014, at 4:07 PM, Plexicomm Admin via Af af@afmug.com wrote:

 Carl Duracomm/Meanwell make the part you are looking for:
 http://duracomm.com/siteresources/apps/catalog/shop/prodList.asp?idCategory=9

 Dan English
 Plexicomm - Internet Solutions
 d...@plexicomm.net | 1.866.759.4678 x103
 Fax: 1.866.852.4688 | Emergency Support: 1.866.759.9713


 Note: Privileged/Confidential information may be contained in this message
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 --
 -Original Message-
 From: CARL PETERSON via Af af@afmug.com
 To: af@afmug.com
 Date: 11/20/14 03:41 PM
 Subject: [AFMUG] Low Voltage Battery Disconnect

 I have a couple Emerson 211 Rectifier shelves without the LVLD.  In order
 to protect my battery string, I am looking for a low voltage battery
 disconnect that will disconnect the battery string when voltage drops below
 ~42V and reconnect it when the rectifier comes back online so the batteries
 will charge.  Any suggestions for a ~20A system?

 Thanks,

 Carl Peterson
 *PORT NETWORKS*
 401 E Pratt St, Ste 2553
 Baltimore, MD 21202
 (410) 637-3707







Re: [AFMUG] Low Voltage Battery Disconnect

2014-11-21 Thread Mike Hammett via Af
At that point, a generator costs less. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Bill Prince via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 3:21:28 PM 
Subject: Re: [AFMUG] Low Voltage Battery Disconnect 


But what about $1500 or $2000 worth of batteries? We put bigger battery banks 
out on our remote sites, and I'm more inclined to save the batteries on the 
very infrequent times we have a multi-day power outage. 

We also don't get snow, so this is a very rare occurrence. 

bp
part-15@SkylineBroadbandService On 11/20/2014 12:57 PM, Josh Luthman via Af 
wrote: 



I agree. Even if it's a bigger set of $500 batteries, it's worth a) not going 
to the tower unplanned and b) not having customer problems. 






Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 

On Thu, Nov 20, 2014 at 3:54 PM, Sean Heskett via Af  af@afmug.com  wrote: 

blockquote

personally i prefer to damage my batteries to keep the network running than 
have it shutdown during a low voltage event. 


2 cents 




On Thu, Nov 20, 2014 at 1:41 PM, CARL PETERSON via Af  af@afmug.com  wrote: 

blockquote

I have a couple Emerson 211 Rectifier shelves without the LVLD. In order to 
protect my battery string, I am looking for a low voltage battery disconnect 
that will disconnect the battery string when voltage drops below ~42V and 
reconnect it when the rectifier comes back online so the batteries will charge. 
Any suggestions for a ~20A system? 


Thanks, 



Carl Peterson 
PORT NETWORKS 
401 E Pratt St, Ste 2553 
Baltimore, MD 21202 
(410) 637-3707 




/blockquote


/blockquote




Re: [AFMUG] Low Voltage Battery Disconnect

2014-11-21 Thread Mike Hammett via Af
Telecom grade batteries help a lot, assuming they're happy. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Sean Heskett via Af af@afmug.com 
To: af@afmug.com 
Sent: Thursday, November 20, 2014 3:28:04 PM 
Subject: Re: [AFMUG] Low Voltage Battery Disconnect 


knock on wood I have a battery bank in service for 6 years now that has had 
at least 6 but probably 12 run all the way to dead events or almost all the way 
to dead (snowstorms and our on-site generator didn't start and we had to 
snowmobile a generator and gas up to the site) the batteries still charge just 
fine and keep on running. 


they are UB-4D sealed batteries. probably $2500 in batteries. 


so although we ran until pretty much dead (or completely dead in a couple 
events) we either had no outage or only a brief outage (1-2 hours) instead of a 
12-36 hour outage. 










On Thu, Nov 20, 2014 at 2:21 PM, Bill Prince via Af  af@afmug.com  wrote: 




But what about $1500 or $2000 worth of batteries? We put bigger battery banks 
out on our remote sites, and I'm more inclined to save the batteries on the 
very infrequent times we have a multi-day power outage. 

We also don't get snow, so this is a very rare occurrence. 

bp
part-15@SkylineBroadbandService On 11/20/2014 12:57 PM, Josh Luthman via Af 
wrote: 

blockquote

I agree. Even if it's a bigger set of $500 batteries, it's worth a) not going 
to the tower unplanned and b) not having customer problems. 






Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 

On Thu, Nov 20, 2014 at 3:54 PM, Sean Heskett via Af  af@afmug.com  wrote: 

blockquote

personally i prefer to damage my batteries to keep the network running than 
have it shutdown during a low voltage event. 


2 cents 






On Thu, Nov 20, 2014 at 1:41 PM, CARL PETERSON via Af  af@afmug.com  wrote: 

blockquote

I have a couple Emerson 211 Rectifier shelves without the LVLD. In order to 
protect my battery string, I am looking for a low voltage battery disconnect 
that will disconnect the battery string when voltage drops below ~42V and 
reconnect it when the rectifier comes back online so the batteries will charge. 
Any suggestions for a ~20A system? 


Thanks, 



Carl Peterson 
PORT NETWORKS 
401 E Pratt St, Ste 2553 
Baltimore, MD 21202 
(410) 637-3707 




/blockquote


/blockquote


/blockquote




Re: [AFMUG] Free fiber optic training

2014-11-21 Thread Jay Weekley via Af

Well that's pretty cool.

Mike Hammett via Af wrote:

You can subscribe to updates on their schedule here:

http://bit.ly/1xVyR1p



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

https://www.facebook.com/ICSILhttps://plus.google.com/+IntelligentComputingSolutionsDeKalbhttps://www.linkedin.com/company/intelligent-computing-solutionshttps://twitter.com/ICSIL


*From: *Jay Weekley via Af af@afmug.com
*To: *Animal Farm af@afmug.com
*Sent: *Thursday, November 20, 2014 1:40:50 PM
*Subject: *[AFMUG] Free fiber optic training

For what it's worth. Corning offers free fiber optic seminars around 
the country on a regular basis. It's specific to their product line 
but it's a good way to learn the fundamentals of fiber optics, 
connectors and termination techniques. Those with a lot of experience 
may not get a  lot out of it but for those that want to learn some 
basics and get some hands on training it's a free way for you or your 
employees to get your feet wet. The locations vary but they only 
publish the schedule a month or two in advance so you'll have to go to 
the link periodically to see what is coming near you.


http://www.corning.com/opcomm/nafta/en/serv_support/training/fiber-optic-seminar-schedule.aspx


We've some guys at a seminar in Birmingham today. Looks like our guy 
Dave (in blue) is about to do some termination.








Re: [AFMUG] Free fiber optic training

2014-11-21 Thread Mike Hammett via Af
I use Change Detection for monitoring lots of places. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Jay Weekley via Af af@afmug.com 
To: af@afmug.com 
Sent: Friday, November 21, 2014 7:57:58 AM 
Subject: Re: [AFMUG] Free fiber optic training 

Well that's pretty cool. 

Mike Hammett via Af wrote: 
 You can subscribe to updates on their schedule here: 
 
 http://bit.ly/1xVyR1p 
 
 
 
 - 
 Mike Hammett 
 Intelligent Computing Solutions 
 http://www.ics-il.com 
 
 https://www.facebook.com/ICSILhttps://plus.google.com/+IntelligentComputingSolutionsDeKalbhttps://www.linkedin.com/company/intelligent-computing-solutionshttps://twitter.com/ICSIL
  
 
  
 *From: *Jay Weekley via Af af@afmug.com 
 *To: *Animal Farm af@afmug.com 
 *Sent: *Thursday, November 20, 2014 1:40:50 PM 
 *Subject: *[AFMUG] Free fiber optic training 
 
 For what it's worth. Corning offers free fiber optic seminars around 
 the country on a regular basis. It's specific to their product line 
 but it's a good way to learn the fundamentals of fiber optics, 
 connectors and termination techniques. Those with a lot of experience 
 may not get a lot out of it but for those that want to learn some 
 basics and get some hands on training it's a free way for you or your 
 employees to get your feet wet. The locations vary but they only 
 publish the schedule a month or two in advance so you'll have to go to 
 the link periodically to see what is coming near you. 
 
 http://www.corning.com/opcomm/nafta/en/serv_support/training/fiber-optic-seminar-schedule.aspx
  
 
 
 We've some guys at a seminar in Birmingham today. Looks like our guy 
 Dave (in blue) is about to do some termination. 
 
 
 




[AFMUG] [JOB] Network Consultant Position

2014-11-21 Thread Dennis Burgess via Af
Link Technologies, Inc. is looking for a few good engineers to add to
our consulting group.  If interested, review the PDF and send resume and
salary requirements to j...@linktechs.net

 

Thanks,

 

 

www.linktechs.net - 314-735-0270 - dmburg...@linktechs.net 

 



Re: [AFMUG] [JOB] Network Consultant Position

2014-11-21 Thread Josh Luthman via Af
I think you're missing an attached PDF?


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 9:08 AM, Dennis Burgess via Af af@afmug.com wrote:

 Link Technologies, Inc. is looking for a few good engineers to add to our
 consulting group.  If interested, review the PDF and send resume and salary
 requirements to j...@linktechs.net



 Thanks,



 [image: DennisBurgessSignature]

 www.linktechs.net – 314-735-0270 – dmburg...@linktechs.net





Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread David via Af
PLUS 1 for Nagios and there are some apps coming about for it on the 
android.
We have a company that is working on an app for us and the customers as 
you mentioned to do just that.
regardless of the APP you still need a good monitoring server running to 
interface with the APP.
There are some Free options out there and there are some great  ones 
too.


On 11/20/2014 04:21 PM, Eric Kuhnke via Af wrote:
Emails from Cacti don't count - cacti is not an up/down monitoring 
system, it's a charting system...  Any threshold alerting plugins that 
might be available are just a bonus.


Use something like OpenNMS or Nagios.

On Thu, Nov 20, 2014 at 9:43 AM, Sterling Jacobson via Af 
af@afmug.com mailto:af@afmug.com wrote:


What I really want is an integrated system that isn't stuck in the
90's.

I want the customer to have an app on their phone that tells them
when their network is having issues and why.
I want it to also remind them to pay their bill and provide a
lazy/easy way to do that.

I want that same system to have an engineer app that tells us when
nodes fail and why.

So if a node goes down and it's important, it should show up on my
phone and I can take action.
One of those actions would be to message to outage impacted
customers the ETA to fix etc.

Emails from Cacti don't count.






Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread David via Af

Yeah we put a little thought into ours on that behalf.
 The customer will have to go to the trouble of signing up for these 
alerts and it will only show alerts associated with their tower or CPE.

Even any scheduled work being done on that site.
 Alerts for outages on their connection only is all that will be displayed.
We are not doing this for anyone on our FSK network only the 450 net.
We already have the Portal for billing.

On 11/20/2014 11:47 AM, Josh Luthman via Af wrote:

*An app for my phone?  Yuck
*Something that pushes to cutomers letting them know we're having 
issues?  Yuck
*Something that let's the customer verify their particular service is 
good/not?  That'd be great!

*Web portal for billing, easy peasy

Why a node fails probably won't be detectable by a machine - in some 
cases it's difficult for a person to narrow it down (radio, 
connectors, cables, ethernet, surge, etc) but I'd like to see ideas on 
this of course.


I use/suggest an outgoing message.  IF the customer is having issues 
and they do call us, they hear we're having issues and hang up.  This 
means that we're not telling 100 people there are issues when 25 are 
effecting ending up with 75 calls next month saying we owe them a 
credit when they had nothing to do with an outage.



Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af 
af@afmug.com mailto:af@afmug.com wrote:


What I really want is an integrated system that isn't stuck in the
90's.

I want the customer to have an app on their phone that tells them
when their network is having issues and why.
I want it to also remind them to pay their bill and provide a
lazy/easy way to do that.

I want that same system to have an engineer app that tells us when
nodes fail and why.

So if a node goes down and it's important, it should show up on my
phone and I can take action.
One of those actions would be to message to outage impacted
customers the ETA to fix etc.

Emails from Cacti don't count.






[AFMUG] FS: Network consultant looking for gigs

2014-11-21 Thread Bruce Robertson via Af

Hi, folks!

I'm not big on fancy, glossy collateral (why do they call it that, 
anyway?) so I'm just laying out my qualifications and reasons why you 
should hire me to solve all those pesky network problems you don't have 
time or staff for.  So, just like Dennis' coincidental posting, there's 
no attached PDF.  (Sorry, Dennis! :-) )


I started Great Basin Internet Services in Reno in 1993, and sold it a 
couple of years ago.  Since then, wanting extra cash flow (don't we 
all?) I've been consulting for them, and a handful of other ISPs.  Most 
recently I've been involved with a greenfield fiber project in rural 
Nevada.  So I have plenty of real world experience.


I'm very happy playing with Layer 1 on up, VLANs, VoIP, both IPv4 and 
IPv6, MPLS, OSPF, BGP, NAT, DNS, DHCP, Radius, and probably most any 
other acronym.  I'm handy with some of the administrative stuff, like 
dealing with ARIN for instance.  Need more redundancy?  I'm your guy.


I know my way around most routers and switches, especially anything with 
a Cisco-like interface.  I'm still learning Mikrotik, but I've learned 
enough to have set up an MPLS/OSPF/BGP network of CCRs, through both the 
CLI and the web interface.  I don't really know the scripting stuff yet, 
but I can learn it if need be.


I have lots of experience with Cambium licensed and unlicensed radios, 
and with Ubiquiti.  I have lots of out-of-date experience with Canopy, 
and absolutely no field experience with the new ePMP stuff.  (Still 
waiting for Cambium to send me my free AP and SU for attending a seminar 
awhile ago.)


So that's about it.  Essentially, there's nothing involving the ISP 
business I don't know or can't figure out.  I'm willing to travel, but 
most of the work I do can be done remotely.  Oh, and I'm a Linux guy.  I 
know my way around Windows, but if you need someone to set up your 
Windows Server stuff, you can probably find someone more qualified.


If you're interested, please hit me off-list for more information, 
rates, all that sort of stuff.  Hey Dennis, if you like what you see, 
you can consider this to be a resume - but I'm not moving to Missouri!




Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Ken Hohhof via Af
I really question if customers want a device to help them troubleshoot.  More 
like if we (a bunch of network admins) were the customer, that’s what we’d 
want.  It’s like the guys on Big Bang Theory trying to imagine what a regular 
person would want.

The hurdle seems to be getting them to pay someone to fix problems in their 
internal network.  If you can monetize this by selling an onsite support plan, 
or by dispatching from a separate side of your business that charges for 
service calls, that is good, as long as you can say this is not an Internet 
service problem, it is a customer network problem.  Otherwise, refer them to a 
local computer shop that does house calls.

What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik router 
that comes with free replacement, phone support and onsite support.  All of a 
sudden it’s not so interesting to have us solve the problem for them.  Yet they 
will go to Best Buy and let the kid talk them into a $200 Linksys AC router as 
the solution to all their problems.  I guess that points back to me being a 
poor salesman compared to the kid at Best Buy.  Probably because I know the 
managed router is a good deal for the customer, so if they don’t want it, I’m 
only going to push it so hard.  While Best Buy makes tons more money on a $200 
router than they do on a $50 router and doesn’t give a rat’s ass what’s good 
for the customer, so they sell the hell out of the expensive router.  And 
people like going to stores and buying cool gadgets.  Maybe I need to rub some 
“new car smell” on the Mikrotik routers or something.

So I guess if your proposed gizmo has a “new car smell” or “latest iPhone” aura 
to it, people might buy it.  Just make sure that red light doesn’t have false 
detects, or it will just make people complain their Internet is down because 
the red light is on.


From: David via Af 
Sent: Friday, November 21, 2014 9:27 AM
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's

Yeah we put a little thought into ours on that behalf. 
The customer will have to go to the trouble of signing up for these alerts and 
it will only show alerts associated with their tower or CPE.
Even any scheduled work being done on that site.
Alerts for outages on their connection only is all that will be displayed.
We are not doing this for anyone on our FSK network only the 450 net.
We already have the Portal for billing.


On 11/20/2014 11:47 AM, Josh Luthman via Af wrote:

  *An app for my phone?  Yuck 
  *Something that pushes to cutomers letting them know we're having issues?  
Yuck
  *Something that let's the customer verify their particular service is 
good/not?  That'd be great!
  *Web portal for billing, easy peasy

  Why a node fails probably won't be detectable by a machine - in some cases 
it's difficult for a person to narrow it down (radio, connectors, cables, 
ethernet, surge, etc) but I'd like to see ideas on this of course.


  I use/suggest an outgoing message.  IF the customer is having issues and they 
do call us, they hear we're having issues and hang up.  This means that we're 
not telling 100 people there are issues when 25 are effecting ending up with 75 
calls next month saying we owe them a credit when they had nothing to do with 
an outage.


  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373

  On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af af@afmug.com 
wrote:

What I really want is an integrated system that isn't stuck in the 90's.

I want the customer to have an app on their phone that tells them when 
their network is having issues and why.
I want it to also remind them to pay their bill and provide a lazy/easy way 
to do that.

I want that same system to have an engineer app that tells us when nodes 
fail and why.

So if a node goes down and it's important, it should show up on my phone 
and I can take action.
One of those actions would be to message to outage impacted customers the 
ETA to fix etc.

Emails from Cacti don't count.





Re: [AFMUG] What can cause Rx signal drop like this on 900 SM

2014-11-21 Thread Matt Jenkins via Af

Interference shouldn't cause a drop in DB level.


Matthew Jenkins
SmarterBroadband
m...@sbbinc.net
530.272.4000

On 11/21/2014 09:47 AM, David via Af wrote:

That or neighbouring wisp with other gear.
�
On 11/21/2014 10:27 AM, Jerry Richardson via Af wrote:


That my first guess as well, alignment.

�

*From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Bill Prince via Af
*Sent:* Friday, November 21, 2014 8:24 AM
*To:* af@afmug.com
*Subject:* Re: [AFMUG] What can cause Rx signal drop like this on 900 SM

�

We have seen this when a tree or branch fell on the SM.� Saw 
something like this when the SM was mounted on a tree and the tree 
fell down (amazingly, the SM stayed registered, even though the yagi 
was pointing into the ground).



bp
part-15@SkylineBroadbandService
�

On 11/21/2014 7:12 AM, Paul Conlin via Af wrote:

Attached Cacti plots show a sudden and significant drop in Rx
signal from -56 to -65 around 10pm yesterday.� What can cause
such a change?� The graphic shows 24 hours.� The SM says it
has been registered for 21 hours since we rebooted AP to change
channel so the gap in the middle is not a re-reg.� Must be a
sample Cacti missed or is it?� Is it a coincidence this missing
sample happens right when the signal level changes?� This is a
P10 900 SM.� SM and AP running 13.1.3.� Link test is
currently 100x100.� 0.3 miles from AP through some trees.�
Very rural location.� AP at 65 feet AGL.� SM at 25 feet.�
Eight other SMs on this same AP show absolutely no change in
their signals when this specific SM has such a dramatic
change.� Nothing special about weather last night.� This SM
has been having these Rx signal swings for about 3 weeks.� AP
has SM Tx power control set to -64.

�

On the previous channel it would drop when signal was at lower
tier so we made this channel change.� None of the SMs hint at
interference on any channel although another SM showed signs of
interference too.� Our next closest 900 AP is 8.1 miles.�
This SM reports beacon from only one AP.� All AP�s are GPS
synced.

�

�

PC

Blaze Broadband

�

�







Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread David via Af
We have done this also and now we have a couple of options if the 
customer is a big Gadget fan  which we are finding true in some cases 
so we
have a 5 and 10 dollar plan for managed services. The Free one is only 
the 951-2n and the others are 2Hn integrated vs connectorized antennas.
 Now that cambium will have the c3voip-200 series soon we will only 
offer it as a $10 or they can buy outright with no maint.

I believe there are 2 models one with voip and other not.

On 11/21/2014 11:12 AM, Travis Johnson via Af wrote:

Hi,

This is why we just included a free WiFi router with all of our 
installations. It wasn't a separate item on their bill, it was just 
part of our service. Then we had control of the router, and could 
actually test clear to the router from our NOC. The customers liked it 
because they didn't have to worry about the router, and when it failed 
we just replaced it, no charge.


Again... customer service is what wins the day. :)

Travis

On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote:
I really question if customers want a device to help them 
troubleshoot.  More like if we (a bunch of network admins) were the 
customer, that’s what we’d want.  It’s like the guys on Big Bang 
Theory trying to imagine what a regular person would want.
The hurdle seems to be getting them to pay someone to fix problems in 
their internal network.  If you can monetize this by selling an 
onsite support plan, or by dispatching from a separate side of your 
business that charges for service calls, that is good, as long as you 
can say this is not an Internet service problem, it is a customer 
network problem.  Otherwise, refer them to a local computer shop that 
does house calls.
What amazes me is the reluctance to pay us $5/mo for a managed 
Mikrotik router that comes with free replacement, phone support and 
onsite support.  All of a sudden it’s not so interesting to have us 
solve the problem for them. Yet they will go to Best Buy and let the 
kid talk them into a $200 Linksys AC router as the solution to all 
their problems.  I guess that points back to me being a poor salesman 
compared to the kid at Best Buy.  Probably because I know the managed 
router is a good deal for the customer, so if they don’t want it, I’m 
only going to push it so hard.  While Best Buy makes tons more money 
on a $200 router than they do on a $50 router and doesn’t give a 
rat’s ass what’s good for the customer, so they sell the hell out of 
the expensive router.  And people like going to stores and buying 
cool gadgets.  Maybe I need to rub some “new car smell” on the 
Mikrotik routers or something.
So I guess if your proposed gizmo has a “new car smell” or “latest 
iPhone” aura to it, people might buy it.  Just make sure that red 
light doesn’t have false detects, or it will just make people 
complain their Internet is down because the red light is on.

*From:* David via Af mailto:af@afmug.com
*Sent:* Friday, November 21, 2014 9:27 AM
*To:* af@afmug.com mailto:af@afmug.com
*Subject:* Re: [AFMUG] Network Monitoring in the 2010's
Yeah we put a little thought into ours on that behalf.
The customer will have to go to the trouble of signing up for these 
alerts and it will only show alerts associated with their tower or CPE.

Even any scheduled work being done on that site.
Alerts for outages on their connection only is all that will be 
displayed.

We are not doing this for anyone on our FSK network only the 450 net.
We already have the Portal for billing.

On 11/20/2014 11:47 AM, Josh Luthman via Af wrote:

*An app for my phone?  Yuck
*Something that pushes to cutomers letting them know we're having 
issues?  Yuck
*Something that let's the customer verify their particular service 
is good/not?  That'd be great!

*Web portal for billing, easy peasy
Why a node fails probably won't be detectable by a machine - in some 
cases it's difficult for a person to narrow it down (radio, 
connectors, cables, ethernet, surge, etc) but I'd like to see ideas 
on this of course.
I use/suggest an outgoing message.  IF the customer is having issues 
and they do call us, they hear we're having issues and hang up.  
This means that we're not telling 100 people there are issues when 
25 are effecting ending up with 75 calls next month saying we owe 
them a credit when they had nothing to do with an outage.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af 
af@afmug.com mailto:af@afmug.com wrote:


What I really want is an integrated system that isn't stuck in
the 90's.

I want the customer to have an app on their phone that tells
them when their network is having issues and why.
I want it to also remind them to pay their bill and provide a
lazy/easy way to do that.

I want that same system to have an engineer app that tells us
when nodes fail and why.

So if a node goes down and it's important, it should show 

Re: [AFMUG] What can cause Rx signal drop like this on 900 SM

2014-11-21 Thread Josh Luthman via Af
Amen.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Nov 21, 2014 12:53 PM, Matt Jenkins via Af af@afmug.com wrote:

 Interference shouldn't cause a drop in DB level.


 Matthew Jenkins
 SmarterBroadband
 m...@sbbinc.net
 530.272.4000

 On 11/21/2014 09:47 AM, David via Af wrote:

 That or neighbouring wisp with other gear.
 �
 On 11/21/2014 10:27 AM, Jerry Richardson via Af wrote:


 That my first guess as well, alignment.

 �

 *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Bill Prince via
 Af
 *Sent:* Friday, November 21, 2014 8:24 AM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] What can cause Rx signal drop like this on 900 SM

 �

 We have seen this when a tree or branch fell on the SM.� Saw something
 like this when the SM was mounted on a tree and the tree fell down
 (amazingly, the SM stayed registered, even though the yagi was pointing
 into the ground).


 bp
 part-15@SkylineBroadbandService
 �

 On 11/21/2014 7:12 AM, Paul Conlin via Af wrote:

 Attached Cacti plots show a sudden and significant drop in Rx
 signal from -56 to -65 around 10pm yesterday.� What can cause
 such a change?� The graphic shows 24 hours.� The SM says it
 has been registered for 21 hours since we rebooted AP to change
 channel so the gap in the middle is not a re-reg.� Must be a
 sample Cacti missed or is it?� Is it a coincidence this missing
 sample happens right when the signal level changes?� This is a
 P10 900 SM.� SM and AP running 13.1.3.� Link test is
 currently 100x100.� 0.3 miles from AP through some trees.�
 Very rural location.� AP at 65 feet AGL.� SM at 25 feet.�
 Eight other SMs on this same AP show absolutely no change in
 their signals when this specific SM has such a dramatic
 change.� Nothing special about weather last night.� This SM
 has been having these Rx signal swings for about 3 weeks.� AP
 has SM Tx power control set to -64.

 �

 On the previous channel it would drop when signal was at lower
 tier so we made this channel change.� None of the SMs hint at
 interference on any channel although another SM showed signs of
 interference too.� Our next closest 900 AP is 8.1 miles.�
 This SM reports beacon from only one AP.� All AP�s are GPS
 synced.

 �

 �

 PC

 Blaze Broadband

 �

 �






Re: [AFMUG] What can cause Rx signal drop like this on 900 SM

2014-11-21 Thread Stefan Englhardt via Af
I've seen this on e.g. radwin with interference.
Might be the calculation of rx-power is not correct
with interference in some cases.


- GENIAS INTERNET -- www.genias.net --
Stefan Englhardt Email: s...@genias.net
Dr. Gesslerstr. 20   D-93051 Regensburg
Tel: +49 941 942798-0    Fax: +49 941 942798-9

-Ursprüngliche Nachricht-
Von: Af [mailto:af-boun...@afmug.com] Im Auftrag von Matt Jenkins via Af
Gesendet: Freitag, 21. November 2014 18:53
An: af@afmug.com
Betreff: Re: [AFMUG] What can cause Rx signal drop like this on 900 SM

Interference shouldn't cause a drop in DB level.


Matthew Jenkins
SmarterBroadband
m...@sbbinc.net
530.272.4000

On 11/21/2014 09:47 AM, David via Af wrote:
 That or neighbouring wisp with other gear.
 �
 On 11/21/2014 10:27 AM, Jerry Richardson via Af wrote:

 That my first guess as well, alignment.

 �

 *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Bill Prince
 via Af
 *Sent:* Friday, November 21, 2014 8:24 AM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] What can cause Rx signal drop like this on 900
 SM

 �

 We have seen this when a tree or branch fell on the SM.� Saw
 something like this when the SM was mounted on a tree and the tree
 fell down (amazingly, the SM stayed registered, even though the yagi
 was pointing into the ground).


 bp
 part-15@SkylineBroadbandService
 �

 On 11/21/2014 7:12 AM, Paul Conlin via Af wrote:

 Attached Cacti plots show a sudden and significant drop in Rx
 signal from -56 to -65 around 10pm yesterday.� What can cause
 such a change?� The graphic shows 24 hours.� The SM says it
 has been registered for 21 hours since we rebooted AP to change
 channel so the gap in the middle is not a re-reg.� Must be a
 sample Cacti missed or is it?� Is it a coincidence this missing
 sample happens right when the signal level changes?� This is a
 P10 900 SM.� SM and AP running 13.1.3.� Link test is
 currently 100x100.� 0.3 miles from AP through some trees.�
 Very rural location.� AP at 65 feet AGL.� SM at 25 feet.�
 Eight other SMs on this same AP show absolutely no change in
 their signals when this specific SM has such a dramatic
 change.� Nothing special about weather last night.� This SM
 has been having these Rx signal swings for about 3 weeks.� AP
 has SM Tx power control set to -64.

 �

 On the previous channel it would drop when signal was at lower
 tier so we made this channel change.� None of the SMs hint at
 interference on any channel although another SM showed signs of
 interference too.� Our next closest 900 AP is 8.1 miles.�
 This SM reports beacon from only one AP.� All AP�s are GPS
 synced.

 �

 �

 PC

 Blaze Broadband

 �

 �








[AFMUG] Cambium Outlet - Who doesn't like a bargain?

2014-11-21 Thread Scott Imhoff via Af
All,

You may or may not have noticed but Cambium is trying a new concept on our web 
site called Cambium Outlet to make available at substantial discount material 
that we have in excess.  The page can be viewed at:

http://www.cambiumnetworks.com/cambium-outlet

The list will be updated on a periodic basis, approximately every two to three 
months, based on changes in part number inventory.

We welcome any suggestions to improve the page and process.

Happy hunting!

Scott


Re: [AFMUG] Cambium Outlet - Who doesn't like a bargain?

2014-11-21 Thread Sean Heskett via Af
dear cambium,

please just offer us one low price year round and stop with the speed keys
for SMs.

I live in NW CO where we can install APs and backhauls from May to Oct.
The rest of the year it's too snowy, icy and cold out to even try to get to
our towers, all of which are above 7,000 feet MSL and several are above
10,000 MSL.  a special price on APs or backhauls from Oct to May does me no
good and I will simply ignore your advertising attempts.

We install SMs year round.  every time we go to purchase SMs (and we buy a
lot) the price changes $20-40 per SM.  Please make this stop...I'd like to
know my costs are stable and not blowing in the wind so that i can get busy
installing more clients and therefore buying more SMs from you.

Also with regards to the license keys for the SMs, this is a huge extra
cost burden and the key is stuck to the device for eternity so i there for
have to constantly track which SM has which key and what plan the client is
subscribed to.  When they cancel i have to set aside as special inventory
all the keyed SMs.  So now we have to stock 900, 2.4 and 5.7 FSK, 5.4 430,
and 5Ghz 450 20Mbps and unlimited...That's 6 different SMs to track and
stock and a lot of times the unlimited 450s that come back into inventory
get mixed up and redeployed to a client that only needs a 20Mbps key :-/
 also we have to stock and track the keys in the licensing portal so that
we don't run out.

YOU ARE IN THE BUSINESS OF SELLING LIGHTBULBS (SMs)...SELL ME MORE SMs AND
YOU WILL MAKE MORE MONEY.

2 cents

-Sean


On Fri, Nov 21, 2014 at 11:29 AM, Scott Imhoff via Af af@afmug.com wrote:

  All,



 You may or may not have noticed but Cambium is trying a new concept on our
 web site called “Cambium Outlet” to make available at substantial discount
 material that we have in excess.  The page can be viewed at:



 http://www.cambiumnetworks.com/cambium-outlet



 The list will be updated on a periodic basis, approximately every two to
 three months, based on changes in part number inventory.



 We welcome any suggestions to improve the page and process.



 Happy hunting!



 Scott



[AFMUG] CNUT for Macintosh

2014-11-21 Thread Sean Heskett via Af
Dear Cambium,

Since CNUT is a Java program and you support the Macintosh with a lot of
your other software (i.e. link planner) can you make a version of CNUT that
runs on the Mac???

I know a few years ago someone hacked a version together and it worked so
it should be possible since it's Java.

Thanks,
sean


Re: [AFMUG] CNUT for Macintosh

2014-11-21 Thread Joe via Af
It would be cheaper if they bought you a netbook with windows and overnight 
shipped it to you.

 

$200 vs $20,000

 

And throw in a couple free $20 dollar license keys too!

 

((ducking))

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Sean Heskett via Af
Sent: Friday, November 21, 2014 1:09 PM
To: af@afmug.com; memb...@wispa.org
Subject: [AFMUG] CNUT for Macintosh

 

Dear Cambium,

 

Since CNUT is a Java program and you support the Macintosh with a lot of your 
other software (i.e. link planner) can you make a version of CNUT that runs on 
the Mac???

 

I know a few years ago someone hacked a version together and it worked so it 
should be possible since it's Java.

 

Thanks,

sean

 



Re: [AFMUG] Cambium Outlet - Who doesn't like a bargain?

2014-11-21 Thread Scott Imhoff via Af
Sean,

Thanks for the constructive feedback.  We are working on a couple of ideas that 
align to your comments that you will hear more about in 2015.  Fundamentally I 
agree that keys should be portable but not an easy nut to crack; however, we 
are working with that in mind.

My email address is 
scott.imh...@cambiumnetworks.commailto:scott.imh...@cambiumnetworks.com and 
if you don’t mind I would like to hear more specifics on your experience with 
variable pricing on the SMs ranging $20-$40 with each transaction – that 
statement surprised me a bit.

Scott

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Sean Heskett via Af
Sent: Friday, November 21, 2014 12:42 PM
To: af@afmug.com
Subject: Re: [AFMUG] Cambium Outlet - Who doesn't like a bargain?

dear cambium,

please just offer us one low price year round and stop with the speed keys for 
SMs.

I live in NW CO where we can install APs and backhauls from May to Oct.  The 
rest of the year it's too snowy, icy and cold out to even try to get to our 
towers, all of which are above 7,000 feet MSL and several are above 10,000 MSL. 
 a special price on APs or backhauls from Oct to May does me no good and I will 
simply ignore your advertising attempts.

We install SMs year round.  every time we go to purchase SMs (and we buy a lot) 
the price changes $20-40 per SM.  Please make this stop...I'd like to know my 
costs are stable and not blowing in the wind so that i can get busy installing 
more clients and therefore buying more SMs from you.

Also with regards to the license keys for the SMs, this is a huge extra cost 
burden and the key is stuck to the device for eternity so i there for have to 
constantly track which SM has which key and what plan the client is subscribed 
to.  When they cancel i have to set aside as special inventory all the keyed 
SMs.  So now we have to stock 900, 2.4 and 5.7 FSK, 5.4 430, and 5Ghz 450 
20Mbps and unlimited...That's 6 different SMs to track and stock and a lot of 
times the unlimited 450s that come back into inventory get mixed up and 
redeployed to a client that only needs a 20Mbps key :-/  also we have to stock 
and track the keys in the licensing portal so that we don't run out.

YOU ARE IN THE BUSINESS OF SELLING LIGHTBULBS (SMs)...SELL ME MORE SMs AND YOU 
WILL MAKE MORE MONEY.

2 cents

-Sean


On Fri, Nov 21, 2014 at 11:29 AM, Scott Imhoff via Af 
af@afmug.commailto:af@afmug.com wrote:
All,

You may or may not have noticed but Cambium is trying a new concept on our web 
site called “Cambium Outlet” to make available at substantial discount material 
that we have in excess.  The page can be viewed at:

http://www.cambiumnetworks.com/cambium-outlet

The list will be updated on a periodic basis, approximately every two to three 
months, based on changes in part number inventory.

We welcome any suggestions to improve the page and process.

Happy hunting!

Scott



Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Rory Conaway via Af
That’s our policy also.  Then we get to manage them.  Need a dual band 
AirGateway next that’s less than $100.  We are seeing about 40Mbps through the 
AirGateways which is more than most people need but I’m ready for a 5GHz 
version.

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of That One Guy via Af
Sent: Friday, November 21, 2014 10:16 AM
To: af@afmug.com
Subject: Re: [AFMUG] Network Monitoring in the 2010's

 

yeah, air routers are so cheap to give the customer its not worth not doing

 

On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af af@afmug.com wrote:

Hi,

This is why we just included a free WiFi router with all of our 
installations. It wasn't a separate item on their bill, it was just part of our 
service. Then we had control of the router, and could actually test clear to 
the router from our NOC. The customers liked it because they didn't have to 
worry about the router, and when it failed we just replaced it, no charge.

Again... customer service is what wins the day. :)

Travis

 

On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote:

I really question if customers want a device to help them troubleshoot. 
 More like if we (a bunch of network admins) were the customer, that’s what 
we’d want.  It’s like the guys on Big Bang Theory trying to imagine what a 
regular person would want.

 

The hurdle seems to be getting them to pay someone to fix problems in 
their internal network.  If you can monetize this by selling an onsite support 
plan, or by dispatching from a separate side of your business that charges for 
service calls, that is good, as long as you can say this is not an Internet 
service problem, it is a customer network problem.  Otherwise, refer them to a 
local computer shop that does house calls.

 

What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik 
router that comes with free replacement, phone support and onsite support.  All 
of a sudden it’s not so interesting to have us solve the problem for them.  Yet 
they will go to Best Buy and let the kid talk them into a $200 Linksys AC 
router as the solution to all their problems.  I guess that points back to me 
being a poor salesman compared to the kid at Best Buy.  Probably because I know 
the managed router is a good deal for the customer, so if they don’t want it, 
I’m only going to push it so hard.  While Best Buy makes tons more money on a 
$200 router than they do on a $50 router and doesn’t give a rat’s ass what’s 
good for the customer, so they sell the hell out of the expensive router.  And 
people like going to stores and buying cool gadgets.  Maybe I need to rub some 
“new car smell” on the Mikrotik routers or something.

 

So I guess if your proposed gizmo has a “new car smell” or “latest 
iPhone” aura to it, people might buy it.  Just make sure that red light doesn’t 
have false detects, or it will just make people complain their Internet is down 
because the red light is on.

 

 

From: David via Af mailto:af@afmug.com  

Sent: Friday, November 21, 2014 9:27 AM

To: af@afmug.com 

Subject: Re: [AFMUG] Network Monitoring in the 2010's

 

Yeah we put a little thought into ours on that behalf. 
The customer will have to go to the trouble of signing up for these 
alerts and it will only show alerts associated with their tower or CPE.
Even any scheduled work being done on that site.
Alerts for outages on their connection only is all that will be 
displayed.
We are not doing this for anyone on our FSK network only the 450 net.
We already have the Portal for billing.

On 11/20/2014 11:47 AM, Josh Luthman via Af wrote:

*An app for my phone?  Yuck 

*Something that pushes to cutomers letting them know we're 
having issues?  Yuck

*Something that let's the customer verify their particular 
service is good/not?  That'd be great!

*Web portal for billing, easy peasy

 

Why a node fails probably won't be detectable by a machine - in 
some cases it's difficult for a person to narrow it down (radio, connectors, 
cables, ethernet, surge, etc) but I'd like to see ideas on this of course.

 

I use/suggest an outgoing message.  IF the customer is having 
issues and they do call us, they hear we're having issues and hang up.  This 
means that we're not telling 100 people there are issues when 25 are effecting 
ending up with 75 calls next month saying we owe them a credit when they had 
nothing to do with an outage.

 

 

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

 

On Thu, Nov 20, 2014 at 

Re: [AFMUG] CNUT for Macintosh

2014-11-21 Thread Eric Muehleisen via Af
+1. I run CNUT in parallels with coherent mode. Looks just like a MAC
window. I do the same with Winbox. The MAC ports for Winbox are awful. Very
slow and buggy.

On Fri, Nov 21, 2014 at 1:32 PM, Stefan Englhardt via Af af@afmug.com
wrote:

 Or fire up Parallels …





 *Von:* Af [mailto:af-boun...@afmug.com] *Im Auftrag von *Joe via Af
 *Gesendet:* Freitag, 21. November 2014 20:26
 *An:* af@afmug.com
 *Betreff:* Re: [AFMUG] CNUT for Macintosh



 It would be cheaper if they bought you a netbook with windows and
 overnight shipped it to you.



 $200 vs $20,000



 And throw in a couple free $20 dollar license keys too!



 ((ducking))



 *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On
 Behalf Of *Sean Heskett via Af
 *Sent:* Friday, November 21, 2014 1:09 PM
 *To:* af@afmug.com; memb...@wispa.org
 *Subject:* [AFMUG] CNUT for Macintosh



 Dear Cambium,



 Since CNUT is a Java program and you support the Macintosh with a lot of
 your other software (i.e. link planner) can you make a version of CNUT that
 runs on the Mac???



 I know a few years ago someone hacked a version together and it worked so
 it should be possible since it's Java.



 Thanks,

 sean





Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Josh Luthman via Af
I have a Unifi 802.11ac dual band AP in my house.  I had the same SSID
(Toobs) for both 2.4 and 5 GHz.  Not a single device used 5 GHz.

I've seen changed the SSID of 5 GHz (Toobs 5ghz) and I now know that my
Xbox one and cell phone will connect to it.  It also works better than 2.4
(noise thing I'm sure).  It seems to be there's a lack of a solution to
push things off 2.4 onto 5.  I've heard that Ruckus has some trickery to
this that may help.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 2:43 PM, Rory Conaway via Af af@afmug.com wrote:

 That’s our policy also.  Then we get to manage them.  Need a dual band
 AirGateway next that’s less than $100.  We are seeing about 40Mbps through
 the AirGateways which is more than most people need but I’m ready for a
 5GHz version.



 *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *That One Guy via
 Af
 *Sent:* Friday, November 21, 2014 10:16 AM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] Network Monitoring in the 2010's



 yeah, air routers are so cheap to give the customer its not worth not doing



 On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af af@afmug.com
 wrote:

 Hi,

 This is why we just included a free WiFi router with all of our
 installations. It wasn't a separate item on their bill, it was just part of
 our service. Then we had control of the router, and could actually test
 clear to the router from our NOC. The customers liked it because they
 didn't have to worry about the router, and when it failed we just replaced
 it, no charge.

 Again... customer service is what wins the day. :)

 Travis



 On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote:

 I really question if customers want a device to help them troubleshoot.
 More like if we (a bunch of network admins) were the customer, that’s what
 we’d want.  It’s like the guys on Big Bang Theory trying to imagine what a
 regular person would want.



 The hurdle seems to be getting them to pay someone to fix problems in
 their internal network.  If you can monetize this by selling an onsite
 support plan, or by dispatching from a separate side of your business that
 charges for service calls, that is good, as long as you can say this is not
 an Internet service problem, it is a customer network problem.  Otherwise,
 refer them to a local computer shop that does house calls.



 What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik
 router that comes with free replacement, phone support and onsite support.
 All of a sudden it’s not so interesting to have us solve the problem for
 them.  Yet they will go to Best Buy and let the kid talk them into a $200
 Linksys AC router as the solution to all their problems.  I guess that
 points back to me being a poor salesman compared to the kid at Best Buy.
 Probably because I know the managed router is a good deal for the customer,
 so if they don’t want it, I’m only going to push it so hard.  While Best
 Buy makes tons more money on a $200 router than they do on a $50 router and
 doesn’t give a rat’s ass what’s good for the customer, so they sell the
 hell out of the expensive router.  And people like going to stores and
 buying cool gadgets.  Maybe I need to rub some “new car smell” on the
 Mikrotik routers or something.



 So I guess if your proposed gizmo has a “new car smell” or “latest iPhone”
 aura to it, people might buy it.  Just make sure that red light doesn’t
 have false detects, or it will just make people complain their Internet is
 down because the red light is on.





 *From:* David via Af af@afmug.com

 *Sent:* Friday, November 21, 2014 9:27 AM

 *To:* af@afmug.com

 *Subject:* Re: [AFMUG] Network Monitoring in the 2010's



 Yeah we put a little thought into ours on that behalf.
 The customer will have to go to the trouble of signing up for these alerts
 and it will only show alerts associated with their tower or CPE.
 Even any scheduled work being done on that site.
 Alerts for outages on their connection only is all that will be displayed.
 We are not doing this for anyone on our FSK network only the 450 net.
 We already have the Portal for billing.

 On 11/20/2014 11:47 AM, Josh Luthman via Af wrote:

 *An app for my phone?  Yuck

 *Something that pushes to cutomers letting them know we're having issues?
 Yuck

 *Something that let's the customer verify their particular service is
 good/not?  That'd be great!

 *Web portal for billing, easy peasy



 Why a node fails probably won't be detectable by a machine - in some cases
 it's difficult for a person to narrow it down (radio, connectors, cables,
 ethernet, surge, etc) but I'd like to see ideas on this of course.



 I use/suggest an outgoing message.  IF the customer is having issues and
 they do call us, they hear we're having issues and hang up.  This means
 that we're not telling 100 people there are issues when 25 are effecting
 ending up with 75 calls next month saying we owe 

Re: [AFMUG] [JOB] Network Consultant Position

2014-11-21 Thread D. Ryan Spott via Af

Why not virtual? Saves everyone money.

ryan

On 11/21/14 7:08 AM, Dennis Burgess via Af wrote:


Yep it stripped it LPDF.. L

Sorry to include this in the body of the post.

*Consulting Network Engineer*

Link Technologies, Inc. is looking for an experienced network 
engineer.  Primary responsibilities will include working with clients 
of Link Technologies, Inc. over the phone and e-mail to resolve, 
install, and assist with all aspects of networking as it relates to 
ISP networks.  Consulting services include, routing, hardware 
recommendations, RF path analysis, switching, and layer 2 and layer 3 
network design and implementation.


*Who is Link Technologies, Inc.?*

Link Technologies, Inc., works with thousands of ISPs around North 
America, brining high level, Tier 3  4 Support to networks that do 
not have those level of engineering amiable to them.  We typically 
work directly with the on-site tech or business owners, no tier 1 
support for end users.  We provide network consulting helping Wireless 
ISPs, configure their routers, and provide bandwidth shaping, queuing, 
authentication solutions and configurations for MikroTik RouterOS 
systems.   We use a number of technologies, including OSPF and BGP to 
provide routing support. We also help track down slow wireless links, 
troubleshoot end user issues (not with the end user typically), and 
provider hardware recommendations on tower sites, installation issues, 
and connectivity help.Friendly and casual office environment, 
lunch is provided every day.


*Job Functions:*

·Work with Customers over Phone, Internet, E-Mail

·Make Hardware Recommendations (will work with sales engineer as needed)

·Setup Routers, Wireless Access Points and RF Radios as needed

·Provide comprehensive notes and time tracking in ticketing system

·Extensive Work with MikroTik RouterOS

·Limited work with Cisco, and Juniper Devices

·Setup VPNs, including PPTP, L2TP, IPSEC, and OVPN.

·Setup and configuration of VLANs on HP, Dell, Net gear, MikroTik 
Switches.


·Extensive Routing work, including OSPF.

·Bridged Network Conversions, to routing networks.

·QoS and queuing assistance

·VoIP Prioritization

·Help with Various Radius Servers and Proxy Servers

·Configuration of Access Points

·Setup Hotspots

*Knowledge:*

·Excellent understanding of Layer 2 and Layer 3 Network Design**

·TCP/IP protocol Stack, including ICMP, TCP, UDP, common ports and 
protocols.**


·Extensive Experience in Static Routing, Sub Netting, and OSPF 
Configuration**


·VLAN and Protected Port systems**

·Cisco, Juniper Experience a Plus**

·MikroTik Experience required.**

·Excellent Verbal and written skills.**

·Linux, free radius, bind DNS experience a plus**

·Windows Server, IIS, and DNS experience a plus**

·Ubiquiti Access Point and Point to Point Radio experience a plus**

·RF basics, channel planning, EIRP, bands.**

·WISP Operations, installation, experience a plus**

·SAF, Cambium Radio Equipment Experience a plus**

*Please submit your resume and salary requirements to 
**j...@linktechs.net* mailto:j...@linktechs.net**


**

*All positions are located in House Springs, MO 63051.  In-Office, 
some travel may be required (less than 10 weeks), please provide 
copies of any certifications.  May be required to be on-call no more 
than one weekend per month.*


**

Dennis Burgess, CTO, Link Technologies, Inc.

den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – 
www.linktechs.net http://www.linktechs.net


*From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman via Af
*Sent:* Friday, November 21, 2014 8:22 AM
*To:* af@afmug.com
*Subject:* Re: [AFMUG] [JOB] Network Consultant Position

I think you're missing an attached PDF?


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 9:08 AM, Dennis Burgess via Af af@afmug.com 
mailto:af@afmug.com wrote:


Link Technologies, Inc. is looking for a few good engineers to add to 
our consulting group.  If interested, review the PDF and send resume 
and salary requirements to j...@linktechs.net mailto:j...@linktechs.net


Thanks,

DennisBurgessSignature

www.linktechs.net http://www.linktechs.net – 314-735-0270 
tel:314-735-0270 – dmburg...@linktechs.net 
mailto:dmburg...@linktechs.net




--
D. Ryan Spott | Iron Goat Networks, llc
broadband | telco | colo | community
PO Box 1232 / 603 W. Stevens Sultan, WA 98284
360-799-0552 | gtalk: rsp...@irongoat.net



Re: [AFMUG] FS: Network consultant looking for gigs

2014-11-21 Thread Sterling Jacobson via Af
I think it hides email addresses now on the list.

Can you send me an email at sterling at Avative dot net?



-Original Message-
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bruce Robertson via Af
Sent: Friday, November 21, 2014 8:29 AM
To: af@afmug.com
Subject: [AFMUG] FS: Network consultant looking for gigs

Hi, folks!

I'm not big on fancy, glossy collateral (why do they call it that,
anyway?) so I'm just laying out my qualifications and reasons why you should 
hire me to solve all those pesky network problems you don't have time or staff 
for.  So, just like Dennis' coincidental posting, there's no attached PDF.  
(Sorry, Dennis! :-) )

I started Great Basin Internet Services in Reno in 1993, and sold it a couple 
of years ago.  Since then, wanting extra cash flow (don't we
all?) I've been consulting for them, and a handful of other ISPs.  Most 
recently I've been involved with a greenfield fiber project in rural Nevada.  
So I have plenty of real world experience.

I'm very happy playing with Layer 1 on up, VLANs, VoIP, both IPv4 and IPv6, 
MPLS, OSPF, BGP, NAT, DNS, DHCP, Radius, and probably most any other acronym.  
I'm handy with some of the administrative stuff, like dealing with ARIN for 
instance.  Need more redundancy?  I'm your guy.

I know my way around most routers and switches, especially anything with a 
Cisco-like interface.  I'm still learning Mikrotik, but I've learned enough to 
have set up an MPLS/OSPF/BGP network of CCRs, through both the CLI and the web 
interface.  I don't really know the scripting stuff yet, but I can learn it if 
need be.

I have lots of experience with Cambium licensed and unlicensed radios, and with 
Ubiquiti.  I have lots of out-of-date experience with Canopy, and absolutely no 
field experience with the new ePMP stuff.  (Still waiting for Cambium to send 
me my free AP and SU for attending a seminar awhile ago.)

So that's about it.  Essentially, there's nothing involving the ISP business I 
don't know or can't figure out.  I'm willing to travel, but most of the work I 
do can be done remotely.  Oh, and I'm a Linux guy.  I know my way around 
Windows, but if you need someone to set up your Windows Server stuff, you can 
probably find someone more qualified.

If you're interested, please hit me off-list for more information, rates, all 
that sort of stuff.  Hey Dennis, if you like what you see, you can consider 
this to be a resume - but I'm not moving to Missouri!



[AFMUG] [FS] Just a few seats left

2014-11-21 Thread Butch Evans via Af

Location: Orlando, FL
Dates: Dec 8-12, 2014
Course: MTCNA+ (Standard MTCNA PLUS a LOT)


Training MTCNA+ in Orlando, Florida.  Not many seats left, but I have 
room for a few more.  See the details at http://store.wispgear.net/ for 
the training content.  If you're a WISPA member, send me an email to 
but...@butchevans.com for the discount code.



--
Butch Evans
702-537-0979
Network Support and Engineering
http://store.wispgear.net/
http://www.butchevans.com/


Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
Get better devices? 

In my GF's house, it's about 50/50 2.4 and 5. Same SSID. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Josh Luthman via Af af@afmug.com 
To: af@afmug.com 
Sent: Friday, November 21, 2014 1:48:42 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


I have a Unifi 802.11ac dual band AP in my house. I had the same SSID (Toobs) 
for both 2.4 and 5 GHz. Not a single device used 5 GHz. 


I've seen changed the SSID of 5 GHz (Toobs 5ghz) and I now know that my Xbox 
one and cell phone will connect to it. It also works better than 2.4 (noise 
thing I'm sure). It seems to be there's a lack of a solution to push things off 
2.4 onto 5. I've heard that Ruckus has some trickery to this that may help. 






Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 

On Fri, Nov 21, 2014 at 2:43 PM, Rory Conaway via Af  af@afmug.com  wrote: 





That’s our policy also. Then we get to manage them. Need a dual band AirGateway 
next that’s less than $100. We are seeing about 40Mbps through the AirGateways 
which is more than most people need but I’m ready for a 5GHz version. 

From: Af [mailto: af-boun...@afmug.com ] On Behalf Of That One Guy via Af 
Sent: Friday, November 21, 2014 10:16 AM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


yeah, air routers are so cheap to give the customer its not worth not doing 



On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af  af@afmug.com  wrote: 

Hi, 

This is why we just included a free WiFi router with all of our 
installations. It wasn't a separate item on their bill, it was just part of our 
service. Then we had control of the router, and could actually test clear to 
the router from our NOC. The customers liked it because they didn't have to 
worry about the router, and when it failed we just replaced it, no charge. 

Again... customer service is what wins the day. :) 

Travis 




On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote: 
blockquote




I really question if customers want a device to help them troubleshoot. More 
like if we (a bunch of network admins) were the customer, that’s what we’d 
want. It’s like the guys on Big Bang Theory trying to imagine what a regular 
person would want. 



The hurdle seems to be getting them to pay someone to fix problems in their 
internal network. If you can monetize this by selling an onsite support plan, 
or by dispatching from a separate side of your business that charges for 
service calls, that is good, as long as you can say this is not an Internet 
service problem, it is a customer network problem. Otherwise, refer them to a 
local computer shop that does house calls. 



What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik router 
that comes with free replacement, phone support and onsite support. All of a 
sudden it’s not so interesting to have us solve the problem for them. Yet they 
will go to Best Buy and let the kid talk them into a $200 Linksys AC router as 
the solution to all their problems. I guess that points back to me being a poor 
salesman compared to the kid at Best Buy. Probably because I know the managed 
router is a good deal for the customer, so if they don’t want it, I’m only 
going to push it so hard. While Best Buy makes tons more money on a $200 router 
than they do on a $50 router and doesn’t give a rat’s ass what’s good for the 
customer, so they sell the hell out of the expensive router. And people like 
going to stores and buying cool gadgets. Maybe I need to rub some “new car 
smell” on the Mikrotik routers or something. 



So I guess if your proposed gizmo has a “new car smell” or “latest iPhone” aura 
to it, people might buy it. Just make sure that red light doesn’t have false 
detects, or it will just make people complain their Internet is down because 
the red light is on. 








From: David via Af 

Sent: Friday, November 21, 2014 9:27 AM 

To: af@afmug.com 

Subject: Re: [AFMUG] Network Monitoring in the 2010's 



Yeah we put a little thought into ours on that behalf. 


The customer will have to go to the trouble of signing up for these alerts and 
it will only show alerts associated with their tower or CPE. 
Even any scheduled work being done on that site. 
Alerts for outages on their connection only is all that will be displayed. 
We are not doing this for anyone on our FSK network only the 450 net. 
We already have the Portal for billing. 




On 11/20/2014 11:47 AM, Josh Luthman via Af wrote: 
blockquote


*An app for my phone? Yuck 

*Something that pushes to cutomers letting them know we're having issues? Yuck 

*Something that let's the customer verify their particular service is good/not? 
That'd be great! 

*Web portal for billing, easy peasy 



Why a node fails probably won't be detectable by a machine - in some cases it's 
difficult for a person to narrow it down (radio, 

Re: [AFMUG] v13.2 - ptp230

2014-11-21 Thread Mark Radabaugh via Af
About that forum….   not my thing, sorry.

I sent packet captures to Aaron that should show what makes it go boom.

My guess is IGMPv2, possibly with VLAN tags.

Mark


 On Nov 19, 2014, at 12:01 PM, Matt Mangriotis via Af af@afmug.com wrote:
 
 As Jonathan noted, we’ve gotten several reports of this nature, and are 
 discussing it in this thread.
  
 http://community.cambiumnetworks.com/t5/Other-PTP-Solutions/PTP230-v13-2-100-cpu/m-p/36679#U36679
  
 http://community.cambiumnetworks.com/t5/Other-PTP-Solutions/PTP230-v13-2-100-cpu/m-p/36679#U36679
  
 Thanks,
 Matt
  
 From: Af [mailto:af-boun...@afmug.com mailto:af-boun...@afmug.com] On 
 Behalf Of Ryan Mano via Af
 Sent: Wednesday, November 19, 2014 10:49 AM
 To: 'af@afmug.com mailto:af@afmug.com'
 Subject: Re: [AFMUG] v13.2 - ptp230
  
 Yep loaded back 11.2 and now am able to ping the master and port is not 
 flapping anymore….guess am going to have to make the same changes to the slave
  
 From: Af [mailto:af-boun...@afmug.com mailto:af-boun...@afmug.com] On 
 Behalf Of Craig Schmaderer via Af
 Sent: Wednesday, November 19, 2014 10:54 AM
 To: af@afmug.com mailto:af@afmug.com
 Subject: Re: [AFMUG] v13.2 - ptp230
  
 Oh side note, all the 230ptp we have are the 5.4ghz flavor, links range from 
 a few miles to 10 miles, we have tested and seen this behavior on all 
 different lengths and different links.  We tested like 3 links one night with 
 guys on both ends to make sure we saw the same behavior, all links fail to 
 register, you normal get some registration range error.  I have tested like 3 
 or 4 different version past 11.2, I gaveup about 6 months ago on this, and we 
 are jest sticking to 11.2, all new links are 450ptp or licensed.
  
 Craig R. Schmaderer
 CEO | Skywave Wireless, Inc.
 Ph: 402-372-1975 | Fax: 402-372-1058
 Direct: 402-372-1052
  
 From: Af [mailto:af-boun...@afmug.com mailto:af-boun...@afmug.com] On 
 Behalf Of Craig Schmaderer via Af
 Sent: Wednesday, November 19, 2014 9:50 AM
 To: af@afmug.com mailto:af@afmug.com
 Subject: Re: [AFMUG] v13.2 - ptp230
  
 Sounds like whatever you do don’t upgrade, just a side note, we run all of 
 our 230ptp on 11.2.   That is the last stable firmware that I have seen for 
 this product.  I have worked with cambium on the no registration problem and 
 gotten no where, its like they gave up on this product.   Everything I have 
 tested since 11.2 has registration problems, either they won’t link or they 
 take 10, 20 or whatever they feel like minutes to link.  So we just stay on 
 11.2.  I have never seen any issues for us on 11.2.  YMMV
  
 Craig R. Schmaderer
 CEO | Skywave Wireless, Inc.
 Ph: 402-372-1975 | Fax: 402-372-1058
 Direct: 402-372-1052
  
 From: Af [mailto:af-boun...@afmug.com mailto:af-boun...@afmug.com] On 
 Behalf Of Ryan Mano via Af
 Sent: Wednesday, November 19, 2014 9:37 AM
 To: 'af@afmug.com mailto:af@afmug.com'
 Subject: Re: [AFMUG] v13.2 - ptp230
  
 Looks like my port is flapping on my switch
  
 From: Af [mailto:af-boun...@afmug.com mailto:af-boun...@afmug.com] On 
 Behalf Of Ryan Mano via Af
 Sent: Wednesday, November 19, 2014 10:32 AM
 To: 'af@afmug.com mailto:af@afmug.com'
 Subject: Re: [AFMUG] v13.2 - ptp230
  
 Just tried it on ptp 230 5.7Ghz and both sides never came back up…updated the 
 slave side first never registered back so I upgraded the master side can’t 
 even ping that anymore
  
 From: Af [mailto:af-boun...@afmug.com mailto:af-boun...@afmug.com] On 
 Behalf Of Mathieu via Af
 Sent: Wednesday, November 19, 2014 10:16 AM
 To: af@afmug.com mailto:af@afmug.com
 Subject: [AFMUG] v13.2 - ptp230
  
 Hi,
 
 Has anyone tried v13.2 on a ptp230 5.4GHz link ? 
 
 This link goes down regularly since the upgrade, and I'm seeing events like 
 this :
 
 
 CPU Utilization (Cur/Max): (100%/100%)
 Total Time : 1975809 us
 
 TASK TASK % RT Tot TASK Tot S T A C K Task PC
 NAME PRI RT MAX Cyc Preempt CtxSw (Sz/Cur%/Max%)OV Status Addr
 -
 SYNC 4 ( 0%) 834 6725 0 9 (12284/ 2%/30%) PendEvFlgGrp 0x67ed4
 WDOG 5 ( 0%) 51 243 0 6 (12284/ 2%/ 8%) Ready 0xa29b1c
 LEDT 6 ( 0%) 72 347 0 6 (12284/ 2%/ 9%) Ready 0x67ed4
 DIAG 10 ( 0%) 0 0 0 0 (12284/ 2%/10%) PendEvFlgGrp 0x67ed4
 APMT 11 ( 0%) 0 0 0 0 (12284/ 2%/ 9%) PendEvFlgGrp 0x67ed4
 trap 14 ( 0%) 0 0 0 0 (12284/ 2%/32%) PendEvFlgGrp 0x67ed4
 SESS 15 ( 0%) 0 0 0 0 (12284/ 2%/47%) PendEvFlgGrp 0x67ed4
 SOCK 16 ( 0%) 235 757 4 8 (12284/ 6%/26%) Suspend 0x67ed4
 COMM 17 ( 0%) 67 67 0 1 (12284/ 2%/29%) PendEvFlgGrp 0x67ed4
 VLAN 20 ( 0%) 0 0 0 0 (12284/ 2%/10%) PendEvFlgGrp 0x11
 APPT 22 ( 0%) 0 0 0 0 (12284/ 2%/ 9%) PendEvFlgGrp 0x67ed4
 ctic 23 ( 0%) 534 3666 8 28 (12284/ 2%/ 9%) Ready 0x67ed4
 Inet 24 ( 0%) 0 0 0 0 (12284/ 2%/24%) Suspend 0x67ed4
 BDMT 27 ( 0%) 51 96 0 2 (12284/ 2%/ 9%) PendEvFlgGrp 0x67ed4
 BDQT 28 ( 0%) 474 2146 0 20 (12284/ 2%/12%) PendEvFlgGrp 0x67ed4
 AUTH 31 ( 0%) 0 0 0 0 (12284/ 3%/11%) PendEvFlgGrp 0x67ed4
 SNMP 32 ( 0%) 0 0 

Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Josh Luthman via Af
What devices started using 5 GHz?  Every device I've ever used just went to
2.4 first and stayed there.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 3:24 PM, Mike Hammett via Af af@afmug.com wrote:

 Get better devices?

 In my GF's house, it's about 50/50 2.4 and 5. Same SSID.



 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com

 https://www.facebook.com/ICSIL
 https://plus.google.com/+IntelligentComputingSolutionsDeKalb
 https://www.linkedin.com/company/intelligent-computing-solutions
 https://twitter.com/ICSIL

 --
 *From: *Josh Luthman via Af af@afmug.com
 *To: *af@afmug.com
 *Sent: *Friday, November 21, 2014 1:48:42 PM
 *Subject: *Re: [AFMUG] Network Monitoring in the 2010's

 I have a Unifi 802.11ac dual band AP in my house.  I had the same SSID
 (Toobs) for both 2.4 and 5 GHz.  Not a single device used 5 GHz.

 I've seen changed the SSID of 5 GHz (Toobs 5ghz) and I now know that my
 Xbox one and cell phone will connect to it.  It also works better than 2.4
 (noise thing I'm sure).  It seems to be there's a lack of a solution to
 push things off 2.4 onto 5.  I've heard that Ruckus has some trickery to
 this that may help.


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 2:43 PM, Rory Conaway via Af af@afmug.com wrote:

 That’s our policy also.  Then we get to manage them.  Need a dual band
 AirGateway next that’s less than $100.  We are seeing about 40Mbps through
 the AirGateways which is more than most people need but I’m ready for a
 5GHz version.



 *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *That One Guy via
 Af
 *Sent:* Friday, November 21, 2014 10:16 AM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] Network Monitoring in the 2010's



 yeah, air routers are so cheap to give the customer its not worth not
 doing



 On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af af@afmug.com
 wrote:

 Hi,

 This is why we just included a free WiFi router with all of our
 installations. It wasn't a separate item on their bill, it was just part of
 our service. Then we had control of the router, and could actually test
 clear to the router from our NOC. The customers liked it because they
 didn't have to worry about the router, and when it failed we just replaced
 it, no charge.

 Again... customer service is what wins the day. :)

 Travis



 On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote:

 I really question if customers want a device to help them troubleshoot.
 More like if we (a bunch of network admins) were the customer, that’s what
 we’d want.  It’s like the guys on Big Bang Theory trying to imagine what a
 regular person would want.



 The hurdle seems to be getting them to pay someone to fix problems in
 their internal network.  If you can monetize this by selling an onsite
 support plan, or by dispatching from a separate side of your business that
 charges for service calls, that is good, as long as you can say this is not
 an Internet service problem, it is a customer network problem.  Otherwise,
 refer them to a local computer shop that does house calls.



 What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik
 router that comes with free replacement, phone support and onsite support.
 All of a sudden it’s not so interesting to have us solve the problem for
 them.  Yet they will go to Best Buy and let the kid talk them into a $200
 Linksys AC router as the solution to all their problems.  I guess that
 points back to me being a poor salesman compared to the kid at Best Buy.
 Probably because I know the managed router is a good deal for the customer,
 so if they don’t want it, I’m only going to push it so hard.  While Best
 Buy makes tons more money on a $200 router than they do on a $50 router and
 doesn’t give a rat’s ass what’s good for the customer, so they sell the
 hell out of the expensive router.  And people like going to stores and
 buying cool gadgets.  Maybe I need to rub some “new car smell” on the
 Mikrotik routers or something.



 So I guess if your proposed gizmo has a “new car smell” or “latest
 iPhone” aura to it, people might buy it.  Just make sure that red light
 doesn’t have false detects, or it will just make people complain their
 Internet is down because the red light is on.





 *From:* David via Af af@afmug.com

 *Sent:* Friday, November 21, 2014 9:27 AM

 *To:* af@afmug.com

 *Subject:* Re: [AFMUG] Network Monitoring in the 2010's



 Yeah we put a little thought into ours on that behalf.
 The customer will have to go to the trouble of signing up for these
 alerts and it will only show alerts associated with their tower or CPE.
 Even any scheduled work being done on that site.
 Alerts for outages on their connection only is all that will be displayed.
 We are not doing this for anyone on our FSK network only the 450 net.
 We 

Re: [AFMUG] CNUT for Macintosh

2014-11-21 Thread Sean Heskett via Af
yes that's what i'm doing but i'd like for more of our office staff to be
able to access CNUT and installing parallels and keeping windows working
properly is an arduous task.

much easier to just run a native Mac app (well Java actually) than to fire
up winblows etc etc.

there's a linux version so i don't see why it'd be difficult to make a mac
version.

On Fri, Nov 21, 2014 at 12:45 PM, Eric Muehleisen via Af af@afmug.com
wrote:

 +1. I run CNUT in parallels with coherent mode. Looks just like a MAC
 window. I do the same with Winbox. The MAC ports for Winbox are awful. Very
 slow and buggy.

 On Fri, Nov 21, 2014 at 1:32 PM, Stefan Englhardt via Af af@afmug.com
 wrote:

 Or fire up Parallels …





 *Von:* Af [mailto:af-boun...@afmug.com] *Im Auftrag von *Joe via Af
 *Gesendet:* Freitag, 21. November 2014 20:26
 *An:* af@afmug.com
 *Betreff:* Re: [AFMUG] CNUT for Macintosh



 It would be cheaper if they bought you a netbook with windows and
 overnight shipped it to you.



 $200 vs $20,000



 And throw in a couple free $20 dollar license keys too!



 ((ducking))



 *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On
 Behalf Of *Sean Heskett via Af
 *Sent:* Friday, November 21, 2014 1:09 PM
 *To:* af@afmug.com; memb...@wispa.org
 *Subject:* [AFMUG] CNUT for Macintosh



 Dear Cambium,



 Since CNUT is a Java program and you support the Macintosh with a lot of
 your other software (i.e. link planner) can you make a version of CNUT that
 runs on the Mac???



 I know a few years ago someone hacked a version together and it worked so
 it should be possible since it's Java.



 Thanks,

 sean







Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Mike Hammett via Af
Currently there's three iPads on 5 Ghz. Stuck on 2.4 now are a printer an 
airrouter and an iPad. Of course most people are at work now, so tonight it'll 
be a different mix. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Josh Luthman via Af af@afmug.com 
To: af@afmug.com 
Sent: Friday, November 21, 2014 2:28:25 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


What devices started using 5 GHz? Every device I've ever used just went to 2.4 
first and stayed there. 






Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 

On Fri, Nov 21, 2014 at 3:24 PM, Mike Hammett via Af  af@afmug.com  wrote: 




Get better devices? 

In my GF's house, it's about 50/50 2.4 and 5. Same SSID. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 





From: Josh Luthman via Af  af@afmug.com  
To: af@afmug.com 
Sent: Friday, November 21, 2014 1:48:42 PM 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


I have a Unifi 802.11ac dual band AP in my house. I had the same SSID (Toobs) 
for both 2.4 and 5 GHz. Not a single device used 5 GHz. 


I've seen changed the SSID of 5 GHz (Toobs 5ghz) and I now know that my Xbox 
one and cell phone will connect to it. It also works better than 2.4 (noise 
thing I'm sure). It seems to be there's a lack of a solution to push things off 
2.4 onto 5. I've heard that Ruckus has some trickery to this that may help. 






Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 

On Fri, Nov 21, 2014 at 2:43 PM, Rory Conaway via Af  af@afmug.com  wrote: 

blockquote



That’s our policy also. Then we get to manage them. Need a dual band AirGateway 
next that’s less than $100. We are seeing about 40Mbps through the AirGateways 
which is more than most people need but I’m ready for a 5GHz version. 

From: Af [mailto: af-boun...@afmug.com ] On Behalf Of That One Guy via Af 
Sent: Friday, November 21, 2014 10:16 AM 
To: af@afmug.com 
Subject: Re: [AFMUG] Network Monitoring in the 2010's 


yeah, air routers are so cheap to give the customer its not worth not doing 



On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af  af@afmug.com  wrote: 

Hi, 

This is why we just included a free WiFi router with all of our 
installations. It wasn't a separate item on their bill, it was just part of our 
service. Then we had control of the router, and could actually test clear to 
the router from our NOC. The customers liked it because they didn't have to 
worry about the router, and when it failed we just replaced it, no charge. 

Again... customer service is what wins the day. :) 

Travis 




On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote: 
blockquote




I really question if customers want a device to help them troubleshoot. More 
like if we (a bunch of network admins) were the customer, that’s what we’d 
want. It’s like the guys on Big Bang Theory trying to imagine what a regular 
person would want. 



The hurdle seems to be getting them to pay someone to fix problems in their 
internal network. If you can monetize this by selling an onsite support plan, 
or by dispatching from a separate side of your business that charges for 
service calls, that is good, as long as you can say this is not an Internet 
service problem, it is a customer network problem. Otherwise, refer them to a 
local computer shop that does house calls. 



What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik router 
that comes with free replacement, phone support and onsite support. All of a 
sudden it’s not so interesting to have us solve the problem for them. Yet they 
will go to Best Buy and let the kid talk them into a $200 Linksys AC router as 
the solution to all their problems. I guess that points back to me being a poor 
salesman compared to the kid at Best Buy. Probably because I know the managed 
router is a good deal for the customer, so if they don’t want it, I’m only 
going to push it so hard. While Best Buy makes tons more money on a $200 router 
than they do on a $50 router and doesn’t give a rat’s ass what’s good for the 
customer, so they sell the hell out of the expensive router. And people like 
going to stores and buying cool gadgets. Maybe I need to rub some “new car 
smell” on the Mikrotik routers or something. 



So I guess if your proposed gizmo has a “new car smell” or “latest iPhone” aura 
to it, people might buy it. Just make sure that red light doesn’t have false 
detects, or it will just make people complain their Internet is down because 
the red light is on. 








From: David via Af 

Sent: Friday, November 21, 2014 9:27 AM 

To: af@afmug.com 

Subject: Re: [AFMUG] Network Monitoring in the 2010's 



Yeah we put a little thought into ours on that behalf. 


The customer will have to go to the trouble of signing up for these alerts and 
it will only show alerts 

Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Josh Luthman via Af
iPads are smart enough to do 5 GHz first, that's great!


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 3:33 PM, Mike Hammett via Af af@afmug.com wrote:

 Currently there's three iPads on 5 Ghz. Stuck on 2.4 now are a printer an
 airrouter and an iPad. Of course most people are at work now, so tonight
 it'll be a different mix.



 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com

 https://www.facebook.com/ICSIL
 https://plus.google.com/+IntelligentComputingSolutionsDeKalb
 https://www.linkedin.com/company/intelligent-computing-solutions
 https://twitter.com/ICSIL

 --
 *From: *Josh Luthman via Af af@afmug.com
 *To: *af@afmug.com
 *Sent: *Friday, November 21, 2014 2:28:25 PM

 *Subject: *Re: [AFMUG] Network Monitoring in the 2010's

 What devices started using 5 GHz?  Every device I've ever used just went
 to 2.4 first and stayed there.


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 3:24 PM, Mike Hammett via Af af@afmug.com wrote:

 Get better devices?

 In my GF's house, it's about 50/50 2.4 and 5. Same SSID.



 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com

 https://www.facebook.com/ICSIL
 https://plus.google.com/+IntelligentComputingSolutionsDeKalb
 https://www.linkedin.com/company/intelligent-computing-solutions
 https://twitter.com/ICSIL

 --
 *From: *Josh Luthman via Af af@afmug.com
 *To: *af@afmug.com
 *Sent: *Friday, November 21, 2014 1:48:42 PM
 *Subject: *Re: [AFMUG] Network Monitoring in the 2010's

 I have a Unifi 802.11ac dual band AP in my house.  I had the same SSID
 (Toobs) for both 2.4 and 5 GHz.  Not a single device used 5 GHz.

 I've seen changed the SSID of 5 GHz (Toobs 5ghz) and I now know that my
 Xbox one and cell phone will connect to it.  It also works better than 2.4
 (noise thing I'm sure).  It seems to be there's a lack of a solution to
 push things off 2.4 onto 5.  I've heard that Ruckus has some trickery to
 this that may help.


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 2:43 PM, Rory Conaway via Af af@afmug.com
 wrote:

 That’s our policy also.  Then we get to manage them.  Need a dual band
 AirGateway next that’s less than $100.  We are seeing about 40Mbps through
 the AirGateways which is more than most people need but I’m ready for a
 5GHz version.



 *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *That One Guy
 via Af
 *Sent:* Friday, November 21, 2014 10:16 AM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] Network Monitoring in the 2010's



 yeah, air routers are so cheap to give the customer its not worth not
 doing



 On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af af@afmug.com
 wrote:

 Hi,

 This is why we just included a free WiFi router with all of our
 installations. It wasn't a separate item on their bill, it was just part of
 our service. Then we had control of the router, and could actually test
 clear to the router from our NOC. The customers liked it because they
 didn't have to worry about the router, and when it failed we just replaced
 it, no charge.

 Again... customer service is what wins the day. :)

 Travis



 On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote:

 I really question if customers want a device to help them troubleshoot.
 More like if we (a bunch of network admins) were the customer, that’s what
 we’d want.  It’s like the guys on Big Bang Theory trying to imagine what a
 regular person would want.



 The hurdle seems to be getting them to pay someone to fix problems in
 their internal network.  If you can monetize this by selling an onsite
 support plan, or by dispatching from a separate side of your business that
 charges for service calls, that is good, as long as you can say this is not
 an Internet service problem, it is a customer network problem.  Otherwise,
 refer them to a local computer shop that does house calls.



 What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik
 router that comes with free replacement, phone support and onsite support.
 All of a sudden it’s not so interesting to have us solve the problem for
 them.  Yet they will go to Best Buy and let the kid talk them into a $200
 Linksys AC router as the solution to all their problems.  I guess that
 points back to me being a poor salesman compared to the kid at Best Buy.
 Probably because I know the managed router is a good deal for the customer,
 so if they don’t want it, I’m only going to push it so hard.  While Best
 Buy makes tons more money on a $200 router than they do on a $50 router and
 doesn’t give a rat’s ass what’s good for the customer, so they sell the
 hell out of the expensive router.  And people like going to stores and
 buying cool gadgets.  Maybe I need to rub some 

Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Eric Muehleisen via Af
iOS devices have a mechanism in place that picks the best network between
2.4 or 5ghz. I don't know specifically how it does it.  All my iDevices
including my MBP will choose 5ghz first.

On Fri, Nov 21, 2014 at 2:35 PM, Josh Luthman via Af af@afmug.com wrote:

 iPads are smart enough to do 5 GHz first, that's great!


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 3:33 PM, Mike Hammett via Af af@afmug.com wrote:

 Currently there's three iPads on 5 Ghz. Stuck on 2.4 now are a printer an
 airrouter and an iPad. Of course most people are at work now, so tonight
 it'll be a different mix.



 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com

 https://www.facebook.com/ICSIL
 https://plus.google.com/+IntelligentComputingSolutionsDeKalb
 https://www.linkedin.com/company/intelligent-computing-solutions
 https://twitter.com/ICSIL

 --
 *From: *Josh Luthman via Af af@afmug.com
 *To: *af@afmug.com
 *Sent: *Friday, November 21, 2014 2:28:25 PM

 *Subject: *Re: [AFMUG] Network Monitoring in the 2010's

 What devices started using 5 GHz?  Every device I've ever used just went
 to 2.4 first and stayed there.


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 3:24 PM, Mike Hammett via Af af@afmug.com
 wrote:

 Get better devices?

 In my GF's house, it's about 50/50 2.4 and 5. Same SSID.



 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com

 https://www.facebook.com/ICSIL
 https://plus.google.com/+IntelligentComputingSolutionsDeKalb
 https://www.linkedin.com/company/intelligent-computing-solutions
 https://twitter.com/ICSIL

 --
 *From: *Josh Luthman via Af af@afmug.com
 *To: *af@afmug.com
 *Sent: *Friday, November 21, 2014 1:48:42 PM
 *Subject: *Re: [AFMUG] Network Monitoring in the 2010's

 I have a Unifi 802.11ac dual band AP in my house.  I had the same SSID
 (Toobs) for both 2.4 and 5 GHz.  Not a single device used 5 GHz.

 I've seen changed the SSID of 5 GHz (Toobs 5ghz) and I now know that my
 Xbox one and cell phone will connect to it.  It also works better than 2.4
 (noise thing I'm sure).  It seems to be there's a lack of a solution to
 push things off 2.4 onto 5.  I've heard that Ruckus has some trickery to
 this that may help.


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 2:43 PM, Rory Conaway via Af af@afmug.com
 wrote:

 That’s our policy also.  Then we get to manage them.  Need a dual band
 AirGateway next that’s less than $100.  We are seeing about 40Mbps through
 the AirGateways which is more than most people need but I’m ready for a
 5GHz version.



 *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *That One Guy
 via Af
 *Sent:* Friday, November 21, 2014 10:16 AM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] Network Monitoring in the 2010's



 yeah, air routers are so cheap to give the customer its not worth not
 doing



 On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af af@afmug.com
 wrote:

 Hi,

 This is why we just included a free WiFi router with all of our
 installations. It wasn't a separate item on their bill, it was just part of
 our service. Then we had control of the router, and could actually test
 clear to the router from our NOC. The customers liked it because they
 didn't have to worry about the router, and when it failed we just replaced
 it, no charge.

 Again... customer service is what wins the day. :)

 Travis



 On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote:

 I really question if customers want a device to help them
 troubleshoot.  More like if we (a bunch of network admins) were the
 customer, that’s what we’d want.  It’s like the guys on Big Bang Theory
 trying to imagine what a regular person would want.



 The hurdle seems to be getting them to pay someone to fix problems in
 their internal network.  If you can monetize this by selling an onsite
 support plan, or by dispatching from a separate side of your business that
 charges for service calls, that is good, as long as you can say this is not
 an Internet service problem, it is a customer network problem.  Otherwise,
 refer them to a local computer shop that does house calls.



 What amazes me is the reluctance to pay us $5/mo for a managed Mikrotik
 router that comes with free replacement, phone support and onsite support.
 All of a sudden it’s not so interesting to have us solve the problem for
 them.  Yet they will go to Best Buy and let the kid talk them into a $200
 Linksys AC router as the solution to all their problems.  I guess that
 points back to me being a poor salesman compared to the kid at Best Buy.
 Probably because I know the managed router is a good deal for the customer,
 so if they don’t want it, I’m only going to push it so hard.  While Best
 

Re: [AFMUG] Network Monitoring in the 2010's

2014-11-21 Thread Caleb Knauer via Af
Mine will too, and won't let go until I kick it over to 2.4Ghz when I go
outside.  Mix of AP's.

On Fri, Nov 21, 2014 at 3:40 PM, Eric Muehleisen via Af af@afmug.com
wrote:

 iOS devices have a mechanism in place that picks the best network between
 2.4 or 5ghz. I don't know specifically how it does it.  All my iDevices
 including my MBP will choose 5ghz first.

 On Fri, Nov 21, 2014 at 2:35 PM, Josh Luthman via Af af@afmug.com wrote:

 iPads are smart enough to do 5 GHz first, that's great!


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 3:33 PM, Mike Hammett via Af af@afmug.com
 wrote:

 Currently there's three iPads on 5 Ghz. Stuck on 2.4 now are a printer
 an airrouter and an iPad. Of course most people are at work now, so tonight
 it'll be a different mix.



 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com

 https://www.facebook.com/ICSIL
 https://plus.google.com/+IntelligentComputingSolutionsDeKalb
 https://www.linkedin.com/company/intelligent-computing-solutions
 https://twitter.com/ICSIL

 --
 *From: *Josh Luthman via Af af@afmug.com
 *To: *af@afmug.com
 *Sent: *Friday, November 21, 2014 2:28:25 PM

 *Subject: *Re: [AFMUG] Network Monitoring in the 2010's

 What devices started using 5 GHz?  Every device I've ever used just went
 to 2.4 first and stayed there.


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 3:24 PM, Mike Hammett via Af af@afmug.com
 wrote:

 Get better devices?

 In my GF's house, it's about 50/50 2.4 and 5. Same SSID.



 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com

 https://www.facebook.com/ICSIL
 https://plus.google.com/+IntelligentComputingSolutionsDeKalb
 https://www.linkedin.com/company/intelligent-computing-solutions
 https://twitter.com/ICSIL

 --
 *From: *Josh Luthman via Af af@afmug.com
 *To: *af@afmug.com
 *Sent: *Friday, November 21, 2014 1:48:42 PM
 *Subject: *Re: [AFMUG] Network Monitoring in the 2010's

 I have a Unifi 802.11ac dual band AP in my house.  I had the same SSID
 (Toobs) for both 2.4 and 5 GHz.  Not a single device used 5 GHz.

 I've seen changed the SSID of 5 GHz (Toobs 5ghz) and I now know that my
 Xbox one and cell phone will connect to it.  It also works better than 2.4
 (noise thing I'm sure).  It seems to be there's a lack of a solution to
 push things off 2.4 onto 5.  I've heard that Ruckus has some trickery to
 this that may help.


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 2:43 PM, Rory Conaway via Af af@afmug.com
 wrote:

 That’s our policy also.  Then we get to manage them.  Need a dual band
 AirGateway next that’s less than $100.  We are seeing about 40Mbps through
 the AirGateways which is more than most people need but I’m ready for a
 5GHz version.



 *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *That One Guy
 via Af
 *Sent:* Friday, November 21, 2014 10:16 AM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] Network Monitoring in the 2010's



 yeah, air routers are so cheap to give the customer its not worth not
 doing



 On Fri, Nov 21, 2014 at 11:12 AM, Travis Johnson via Af af@afmug.com
 wrote:

 Hi,

 This is why we just included a free WiFi router with all of our
 installations. It wasn't a separate item on their bill, it was just part 
 of
 our service. Then we had control of the router, and could actually test
 clear to the router from our NOC. The customers liked it because they
 didn't have to worry about the router, and when it failed we just replaced
 it, no charge.

 Again... customer service is what wins the day. :)

 Travis



 On 11/21/2014 9:00 AM, Ken Hohhof via Af wrote:

 I really question if customers want a device to help them
 troubleshoot.  More like if we (a bunch of network admins) were the
 customer, that’s what we’d want.  It’s like the guys on Big Bang Theory
 trying to imagine what a regular person would want.



 The hurdle seems to be getting them to pay someone to fix problems in
 their internal network.  If you can monetize this by selling an onsite
 support plan, or by dispatching from a separate side of your business that
 charges for service calls, that is good, as long as you can say this is 
 not
 an Internet service problem, it is a customer network problem.  Otherwise,
 refer them to a local computer shop that does house calls.



 What amazes me is the reluctance to pay us $5/mo for a managed
 Mikrotik router that comes with free replacement, phone support and onsite
 support.  All of a sudden it’s not so interesting to have us solve the
 problem for them.  Yet they will go to Best Buy and let the kid talk them
 into a $200 Linksys AC router as the solution to all their problems.  I
 guess that points back to me being a poor salesman 

Re: [AFMUG] CNUT for Macintosh

2014-11-21 Thread Stefan Englhardt via Af
Dont want to start a Apple/MS discussion. We use Windows just because of this. 
Winbox, Cnut, Radwin Manager, Dude, …  








Von: Josh Luthman via Af
Gesendet: ‎Freitag‎, ‎21‎. ‎November‎ ‎2014 ‎21‎:‎29
An: Josh Luthman via Af





yes that's what i'm doing but i'd like for more of our office staff to be
able to access CNUT and installing parallels and keeping windows working
properly is an arduous task.

much easier to just run a native Mac app (well Java actually) than to fire
up winblows etc etc.

there's a linux version so i don't see why it'd be difficult to make a mac
version.

On Fri, Nov 21, 2014 at 12:45 PM, Eric Muehleisen via Af af@afmug.com
wrote:

 +1. I run CNUT in parallels with coherent mode. Looks just like a MAC
 window. I do the same with Winbox. The MAC ports for Winbox are awful. Very
 slow and buggy.

 On Fri, Nov 21, 2014 at 1:32 PM, Stefan Englhardt via Af af@afmug.com
 wrote:

 Or fire up Parallels …





 *Von:* Af [mailto:af-boun...@afmug.com] *Im Auftrag von *Joe via Af
 *Gesendet:* Freitag, 21. November 2014 20:26
 *An:* af@afmug.com
 *Betreff:* Re: [AFMUG] CNUT for Macintosh



 It would be cheaper if they bought you a netbook with windows and
 overnight shipped it to you.



 $200 vs $20,000



 And throw in a couple free $20 dollar license keys too!



 ((ducking))



 *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On
 Behalf Of *Sean Heskett via Af
 *Sent:* Friday, November 21, 2014 1:09 PM
 *To:* af@afmug.com; memb...@wispa.org
 *Subject:* [AFMUG] CNUT for Macintosh



 Dear Cambium,



 Since CNUT is a Java program and you support the Macintosh with a lot of
 your other software (i.e. link planner) can you make a version of CNUT that
 runs on the Mac???



 I know a few years ago someone hacked a version together and it worked so
 it should be possible since it's Java.



 Thanks,

 sean






Re: [AFMUG] CNUT for Macintosh

2014-11-21 Thread Sean Heskett via Af
the only reason i fire up winblows is for CNUT

everything else in my world is either a Mac app or it's thru a browser.

2 cents


On Fri, Nov 21, 2014 at 1:48 PM, Stefan Englhardt via Af af@afmug.com
wrote:

  Dont want to start a Apple/MS discussion. We use Windows just because of
 this. Winbox, Cnut, Radwin Manager, Dude, …


 *Von:* Josh Luthman via Af af@afmug.com
 *Gesendet:* ‎Freitag‎, ‎21‎. ‎November‎ ‎2014 ‎21‎:‎29
 *An:* Josh Luthman via Af af@afmug.com

 yes that's what i'm doing but i'd like for more of our office staff to be
 able to access CNUT and installing parallels and keeping windows working
 properly is an arduous task.

 much easier to just run a native Mac app (well Java actually) than to fire
 up winblows etc etc.

 there's a linux version so i don't see why it'd be difficult to make a mac
 version.

 On Fri, Nov 21, 2014 at 12:45 PM, Eric Muehleisen via Af af@afmug.com
 wrote:

  +1. I run CNUT in parallels with coherent mode. Looks just like a MAC
  window. I do the same with Winbox. The MAC ports for Winbox are awful.
 Very
  slow and buggy.
 
  On Fri, Nov 21, 2014 at 1:32 PM, Stefan Englhardt via Af af@afmug.com
  wrote:
 
  Or fire up Parallels …
 
 
 
 
 
  *Von:* Af [mailto:af-boun...@afmug.com] *Im Auftrag von *Joe via Af
  *Gesendet:* Freitag, 21. November 2014 20:26
  *An:* af@afmug.com
  *Betreff:* Re: [AFMUG] CNUT for Macintosh
 
 
 
  It would be cheaper if they bought you a netbook with windows and
  overnight shipped it to you.
 
 
 
  $200 vs $20,000
 
 
 
  And throw in a couple free $20 dollar license keys too!
 
 
 
  ((ducking))
 
 
 
  *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On
  Behalf Of *Sean Heskett via Af
  *Sent:* Friday, November 21, 2014 1:09 PM
  *To:* af@afmug.com; memb...@wispa.org
  *Subject:* [AFMUG] CNUT for Macintosh
 
 
 
  Dear Cambium,
 
 
 
  Since CNUT is a Java program and you support the Macintosh with a lot of
  your other software (i.e. link planner) can you make a version of CNUT
 that
  runs on the Mac???
 
 
 
  I know a few years ago someone hacked a version together and it worked
 so
  it should be possible since it's Java.
 
 
 
  Thanks,
 
  sean
 
 
 
 
 



Re: [AFMUG] Cambium Outlet - Who doesn't like a bargain?

2014-11-21 Thread George Skorup (Cyber Broadcasting) via Af
I hate the licenses, we even stopped ordering 4Mb SMs because we're 
constantly upgrading them. I would be fine with a standard SM being 
capped at 20Mbps. We've used very few unlimited SMs so far. Make the 
standard SM like $239 (where the 10Mb is now) and unlimited $100 more. 
What about limiting the max burst rate on the standard SM (20) to say 
40Mbps aggregate? And then unlimited gets no MBR cap like we have now.. 
just an idea.


On 11/21/2014 2:31 PM, Sean Heskett via Af wrote:
thanks for the response scott.  i'll forward you email to my business 
partner who does all the purchasing.


as for the keys just make all the SMs $5 more and make them all 
unlimited.  I'd think that'd be a revenue neutral decision for y'all 
but i'm not your bean counter.  the kets just plain suck!


thanks,

sean


On Fri, Nov 21, 2014 at 12:35 PM, Scott Imhoff via Af af@afmug.com 
mailto:af@afmug.com wrote:


Sean,

Thanks for the constructive feedback.  We are working on a couple
of ideas that align to your comments that you will hear more about
in 2015.  Fundamentally I agree that keys should be portable but
not an easy nut to crack; however, we are working with that in mind.

My email address is scott.imh...@cambiumnetworks.com
mailto:scott.imh...@cambiumnetworks.com and if you don’t mind I
would like to hear more specifics on your experience with variable
pricing on the SMs ranging $20-$40 with each transaction – that
statement surprised me a bit.

Scott

*From:*Af [mailto:af-boun...@afmug.com
mailto:af-boun...@afmug.com] *On Behalf Of *Sean Heskett via Af
*Sent:* Friday, November 21, 2014 12:42 PM
*To:* af@afmug.com mailto:af@afmug.com
*Subject:* Re: [AFMUG] Cambium Outlet - Who doesn't like a bargain?

dear cambium,

please just offer us one low price year round and stop with the
speed keys for SMs.

I live in NW CO where we can install APs and backhauls from May to
Oct.  The rest of the year it's too snowy, icy and cold out to
even try to get to our towers, all of which are above 7,000 feet
MSL and several are above 10,000 MSL.  a special price on APs or
backhauls from Oct to May does me no good and I will simply ignore
your advertising attempts.

We install SMs year round.  every time we go to purchase SMs (and
we buy a lot) the price changes $20-40 per SM.  Please make this
stop...I'd like to know my costs are stable and not blowing in the
wind so that i can get busy installing more clients and therefore
buying more SMs from you.

Also with regards to the license keys for the SMs, this is a huge
extra cost burden and the key is stuck to the device for eternity
so i there for have to constantly track which SM has which key and
what plan the client is subscribed to.  When they cancel i have to
set aside as special inventory all the keyed SMs.  So now we have
to stock 900, 2.4 and 5.7 FSK, 5.4 430, and 5Ghz 450 20Mbps and
unlimited...That's 6 different SMs to track and stock and a lot of
times the unlimited 450s that come back into inventory get mixed
up and redeployed to a client that only needs a 20Mbps key :-/
 also we have to stock and track the keys in the licensing portal
so that we don't run out.

YOU ARE IN THE BUSINESS OF SELLING LIGHTBULBS (SMs)...SELL ME MORE
SMs AND YOU WILL MAKE MORE MONEY.

2 cents

-Sean

On Fri, Nov 21, 2014 at 11:29 AM, Scott Imhoff via Af
af@afmug.com mailto:af@afmug.com wrote:

All,

You may or may not have noticed but Cambium is trying a new
concept on our web site called “Cambium Outlet” to make available
at substantial discount material that we have in excess. The page
can be viewed at:

http://www.cambiumnetworks.com/cambium-outlet

The list will be updated on a periodic basis, approximately every
two to three months, based on changes in part number inventory.

We welcome any suggestions to improve the page and process.

Happy hunting!

Scott






[AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor

2014-11-21 Thread Josh Luthman via Af
I have a site where I'm providing DC up the tower and want to minimize
products up there.  Has anyone actually needed to use the SiteMonitor
to...monitor...the sync status and find that information useful?  I'm
expecting it just simply stays synced and that's the end of it.

On a side note I ordered two of them and didn't get this supposed din rail
mounting kit.  Is that expected?

http://store.packetflux.com/gigabit-syncinjector-for-24-volt-cambium-radios/

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


Re: [AFMUG] CNUT for Macintosh

2014-11-21 Thread George Skorup (Cyber Broadcasting) via Af
CNUT is packed with its own JRE. I don't see why it wouldn't work with 
the Mac's own Java, maybe symlink trickery or something.


On 11/21/2014 2:29 PM, Sean Heskett via Af wrote:
yes that's what i'm doing but i'd like for more of our office staff to 
be able to access CNUT and installing parallels and keeping windows 
working properly is an arduous task.


much easier to just run a native Mac app (well Java actually) than to 
fire up winblows etc etc.


there's a linux version so i don't see why it'd be difficult to make a 
mac version.


On Fri, Nov 21, 2014 at 12:45 PM, Eric Muehleisen via Af af@afmug.com 
mailto:af@afmug.com wrote:


+1. I run CNUT in parallels with coherent mode. Looks just like a
MAC window. I do the same with Winbox. The MAC ports for Winbox
are awful. Very slow and buggy.

On Fri, Nov 21, 2014 at 1:32 PM, Stefan Englhardt via Af
af@afmug.com mailto:af@afmug.com wrote:

Or fire up Parallels …

*Von:*Af [mailto:af-boun...@afmug.com
mailto:af-boun...@afmug.com] *Im Auftrag von *Joe via Af
*Gesendet:* Freitag, 21. November 2014 20:26
*An:* af@afmug.com mailto:af@afmug.com
*Betreff:* Re: [AFMUG] CNUT for Macintosh

It would be cheaper if they bought you a netbook with windows
and overnight shipped it to you.

$200 vs $20,000

And throw in a couple free $20 dollar license keys too!

((ducking))

*From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Sean
Heskett via Af
*Sent:* Friday, November 21, 2014 1:09 PM
*To:* af@afmug.com mailto:af@afmug.com; memb...@wispa.org
mailto:memb...@wispa.org
*Subject:* [AFMUG] CNUT for Macintosh

Dear Cambium,

Since CNUT is a Java program and you support the Macintosh
with a lot of your other software (i.e. link planner) can you
make a version of CNUT that runs on the Mac???

I know a few years ago someone hacked a version together and
it worked so it should be possible since it's Java.

Thanks,

sean







Re: [AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor

2014-11-21 Thread George Skorup (Cyber Broadcasting) via Af

Um, yeah, put a base unit in.

The DIN rail adapter for the SyncInjector is a separate item.

On 11/21/2014 3:00 PM, Josh Luthman via Af wrote:
I have a site where I'm providing DC up the tower and want to minimize 
products up there.  Has anyone actually needed to use the SiteMonitor 
to...monitor...the sync status and find that information useful?  I'm 
expecting it just simply stays synced and that's the end of it.


On a side note I ordered two of them and didn't get this supposed din 
rail mounting kit.  Is that expected?


http://store.packetflux.com/gigabit-syncinjector-for-24-volt-cambium-radios/

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373




[AFMUG] gmail filter quit

2014-11-21 Thread chuck--- via Af
Anyone else had their gmail quit filtering list traffic?  No af list stuff in 
my folder this morning.  It was at gmail but my mail client didn’t download it. 
 All day long the filters have not been working.  I put in a new filter, got 
one message but it went away as soon as I started to read it.  

Re: [AFMUG] gmail filter quit

2014-11-21 Thread chuck--- via Af
Arrgh, this one went to my inbox, not the filtered folder.
I wonder if I ought to key on the [AFMUG] in the subject line.

From: chuck--- via Af 
Sent: Friday, November 21, 2014 2:12 PM
To: af@afmug.com 
Subject: [AFMUG] gmail filter quit

Anyone else had their gmail quit filtering list traffic?  No af list stuff in 
my folder this morning.  It was at gmail but my mail client didn’t download it. 
 All day long the filters have not been working.  I put in a new filter, got 
one message but it went away as soon as I started to read it.  

Re: [AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor

2014-11-21 Thread Josh Luthman via Af
I've never had to power cycle my radios, but if it really came down to it I
could reboot the whole site at the ground.

I see the advantages but I'm trying to avoid putting any unnecessary gear
in the box that's going to be up on the tower.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 4:14 PM, Josh Baird via Af af@afmug.com wrote:


 How else will you monitor your DC voltages and be able to power cycle your
 radios if you don't have a Base unit?

 You can also monitor temperatures in your enclosure with one.

 On Nov 21, 2014, at 4:00 PM, Josh Luthman via Af af@afmug.com wrote:

 I have a site where I'm providing DC up the tower and want to minimize
 products up there.  Has anyone actually needed to use the SiteMonitor
 to...monitor...the sync status and find that information useful?  I'm
 expecting it just simply stays synced and that's the end of it.

 On a side note I ordered two of them and didn't get this supposed din rail
 mounting kit.  Is that expected?


 http://store.packetflux.com/gigabit-syncinjector-for-24-volt-cambium-radios/

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373




Re: [AFMUG] gmail filter quit

2014-11-21 Thread Josh Luthman via Af
Use...

Has the words: list:af.afmug.com


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 4:13 PM, chuck--- via Af af@afmug.com wrote:

   Arrgh, this one went to my inbox, not the filtered folder.
 I wonder if I ought to key on the [AFMUG] in the subject line.

  *From:* chuck--- via Af af@afmug.com
 *Sent:* Friday, November 21, 2014 2:12 PM
 *To:* af@afmug.com
 *Subject:* [AFMUG] gmail filter quit

   Anyone else had their gmail quit filtering list traffic?  No af list
 stuff in my folder this morning.  It was at gmail but my mail client didn’t
 download it.  All day long the filters have not been working.  I put in a
 new filter, got one message but it went away as soon as I started to read
 it.



Re: [AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor

2014-11-21 Thread CBB - Jay Fuller via Af

We run several sites without a site monitor and just monitor the sync input 
status on the aps...

Sent from my Verizon Wireless 4G LTE Smartphone

- Reply message -
From: George Skorup \(Cyber Broadcasting\) via Af af@afmug.com
To: af@afmug.com
Subject: [AFMUG] Packetflux Syncinjector - safe to run without  SiteMonitor
Date: Fri, Nov 21, 2014 3:07 PM


Um, yeah, put a base unit in.

The DIN rail adapter for the SyncInjector is a separate item.

On 11/21/2014 3:00 PM, Josh Luthman via Af wrote:
 I have a site where I'm providing DC up the tower and want to minimize  
 products up there.  Has anyone actually needed to use the SiteMonitor  
 to...monitor...the sync status and find that information useful?  I'm  
 expecting it just simply stays synced and that's the end of it.

 On a side note I ordered two of them and didn't get this supposed din  rail 
 mounting kit.  Is that expected?

 http://store.packetflux.com/gigabit-syncinjector-for-24-volt-cambium-radios/

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373



Re: [AFMUG] gmail filter quit

2014-11-21 Thread chuck--- via Af
I did that one too.  

From: Josh Luthman via Af 
Sent: Friday, November 21, 2014 2:18 PM
To: af@afmug.com 
Subject: Re: [AFMUG] gmail filter quit

Use... 

Has the words: list:af.afmug.com


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 4:13 PM, chuck--- via Af af@afmug.com wrote:

  Arrgh, this one went to my inbox, not the filtered folder.
  I wonder if I ought to key on the [AFMUG] in the subject line.

  From: chuck--- via Af 
  Sent: Friday, November 21, 2014 2:12 PM
  To: af@afmug.com 
  Subject: [AFMUG] gmail filter quit

  Anyone else had their gmail quit filtering list traffic?  No af list stuff in 
my folder this morning.  It was at gmail but my mail client didn’t download it. 
 All day long the filters have not been working.  I put in a new filter, got 
one message but it went away as soon as I started to read it.  


Re: [AFMUG] gmail filter quit

2014-11-21 Thread chuck--- via Af
#$* 

List traffic is now in my AF folder and my inbox 

From: chuck--- via Af 
Sent: Friday, November 21, 2014 2:32 PM
To: af@afmug.com 
Subject: Re: [AFMUG] gmail filter quit

Filter stated working again, but all old files are gone.  Oh well... nothing 
said here is archive quality is it??

From: chuck--- via Af 
Sent: Friday, November 21, 2014 2:31 PM
To: af@afmug.com 
Subject: Re: [AFMUG] gmail filter quit

I did that one too.  

From: Josh Luthman via Af 
Sent: Friday, November 21, 2014 2:18 PM
To: af@afmug.com 
Subject: Re: [AFMUG] gmail filter quit

Use... 

Has the words: list:af.afmug.com


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 4:13 PM, chuck--- via Af af@afmug.com wrote:

  Arrgh, this one went to my inbox, not the filtered folder.
  I wonder if I ought to key on the [AFMUG] in the subject line.

  From: chuck--- via Af 
  Sent: Friday, November 21, 2014 2:12 PM
  To: af@afmug.com 
  Subject: [AFMUG] gmail filter quit

  Anyone else had their gmail quit filtering list traffic?  No af list stuff in 
my folder this morning.  It was at gmail but my mail client didn’t download it. 
 All day long the filters have not been working.  I put in a new filter, got 
one message but it went away as soon as I started to read it.  


Re: [AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor

2014-11-21 Thread Josh Luthman via Af
This is ePMP, can you see that kind of information on there?


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 4:20 PM, CBB - Jay Fuller af@afmug.com wrote:


 We run several sites without a site monitor and just monitor the sync
 input status on the aps...

 Sent from my Verizon Wireless 4G LTE Smartphone

 - Reply message -
 From: George Skorup \(Cyber Broadcasting\) via Af af@afmug.com
 To: af@afmug.com
 Subject: [AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor
 Date: Fri, Nov 21, 2014 3:07 PM


 Um, yeah, put a base unit in.

 The DIN rail adapter for the SyncInjector is a separate item.

 On 11/21/2014 3:00 PM, Josh Luthman via Af wrote:
  I have a site where I'm providing DC up the tower and want to minimize 
 products up there.  Has anyone actually needed to use the SiteMonitor 
 to...monitor...the sync status and find that information useful?  I'm 
 expecting it just simply stays synced and that's the end of it.
 
  On a side note I ordered two of them and didn't get this supposed din 
 rail mounting kit.  Is that expected?
 
 
 http://store.packetflux.com/gigabit-syncinjector-for-24-volt-cambium-radios/
 
  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373




Re: [AFMUG] gmail filter quit

2014-11-21 Thread Josh Luthman via Af
Modify the actions of the filter.  Skip it from Inbox.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 4:32 PM, chuck--- via Af af@afmug.com wrote:

   #$*

 List traffic is now in my AF folder and my inbox

  *From:* chuck--- via Af af@afmug.com
 *Sent:* Friday, November 21, 2014 2:32 PM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] gmail filter quit

   Filter stated working again, but all old files are gone.  Oh well...
 nothing said here is archive quality is it??

  *From:* chuck--- via Af af@afmug.com
 *Sent:* Friday, November 21, 2014 2:31 PM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] gmail filter quit

   I did that one too.

  *From:* Josh Luthman via Af af@afmug.com
 *Sent:* Friday, November 21, 2014 2:18 PM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] gmail filter quit

  Use...

 Has the words: list:af.afmug.com


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 4:13 PM, chuck--- via Af af@afmug.com wrote:

   Arrgh, this one went to my inbox, not the filtered folder.
 I wonder if I ought to key on the [AFMUG] in the subject line.

  *From:* chuck--- via Af af@afmug.com
 *Sent:* Friday, November 21, 2014 2:12 PM
 *To:* af@afmug.com
 *Subject:* [AFMUG] gmail filter quit

   Anyone else had their gmail quit filtering list traffic?  No af list
 stuff in my folder this morning.  It was at gmail but my mail client didn’t
 download it.  All day long the filters have not been working.  I put in a
 new filter, got one message but it went away as soon as I started to read
 it.





Re: [AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor

2014-11-21 Thread Bill Prince via Af
Most of the time the just work.  So, sure you could probably get by w/o 
a SiteMonitor base unit. However, we have at least one site that loses 
sync occasionally (very occasionally thankfully).  It will drop sync for 
about 2 seconds once a month or so.  We're pretty sure it's just 
sensitive to the occasional lack of a full constellation of satellites; 
it only has a 180° view of the sky.  We'll probably just move the 
SyncPipe to a better spot, but it would be a pain to troubleshoot w/o a 
base.


--
bp
part {dash} 15 {at} SkylineBroadbandService {dot} com

On 11/21/2014 1:00 PM, Josh Luthman via Af wrote:
I have a site where I'm providing DC up the tower and want to minimize 
products up there.  Has anyone actually needed to use the SiteMonitor 
to...monitor...the sync status and find that information useful?  I'm 
expecting it just simply stays synced and that's the end of it.


On a side note I ordered two of them and didn't get this supposed din 
rail mounting kit.  Is that expected?


http://store.packetflux.com/gigabit-syncinjector-for-24-volt-cambium-radios/

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373




Re: [AFMUG] gmail filter quit

2014-11-21 Thread chuck--- via Af
Thanks, hopefully that will restore things to normal.
Wonder why the label went away and all the old emails went away...
I think I will blame it on Outlook Express.  Even when it is running properly 
it seem on the verge of running off the rails.  

From: Josh Luthman via Af 
Sent: Friday, November 21, 2014 2:33 PM
To: af@afmug.com 
Subject: Re: [AFMUG] gmail filter quit

Modify the actions of the filter.  Skip it from Inbox.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 4:32 PM, chuck--- via Af af@afmug.com wrote:

  #$* 

  List traffic is now in my AF folder and my inbox 

  From: chuck--- via Af 
  Sent: Friday, November 21, 2014 2:32 PM
  To: af@afmug.com 
  Subject: Re: [AFMUG] gmail filter quit

  Filter stated working again, but all old files are gone.  Oh well... nothing 
said here is archive quality is it??

  From: chuck--- via Af 
  Sent: Friday, November 21, 2014 2:31 PM
  To: af@afmug.com 
  Subject: Re: [AFMUG] gmail filter quit

  I did that one too.  

  From: Josh Luthman via Af 
  Sent: Friday, November 21, 2014 2:18 PM
  To: af@afmug.com 
  Subject: Re: [AFMUG] gmail filter quit

  Use... 

  Has the words: list:af.afmug.com


  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373

  On Fri, Nov 21, 2014 at 4:13 PM, chuck--- via Af af@afmug.com wrote:

Arrgh, this one went to my inbox, not the filtered folder.
I wonder if I ought to key on the [AFMUG] in the subject line.

From: chuck--- via Af 
Sent: Friday, November 21, 2014 2:12 PM
To: af@afmug.com 
Subject: [AFMUG] gmail filter quit

Anyone else had their gmail quit filtering list traffic?  No af list stuff 
in my folder this morning.  It was at gmail but my mail client didn’t download 
it.  All day long the filters have not been working.  I put in a new filter, 
got one message but it went away as soon as I started to read it.  



Re: [AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor

2014-11-21 Thread Josh Luthman via Af
You guys drive a hard bargain =/


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Nov 21, 2014 at 4:35 PM, Bill Prince via Af af@afmug.com wrote:

 Most of the time the just work.  So, sure you could probably get by w/o a
 SiteMonitor base unit. However, we have at least one site that loses sync
 occasionally (very occasionally thankfully).  It will drop sync for about 2
 seconds once a month or so.  We're pretty sure it's just sensitive to the
 occasional lack of a full constellation of satellites; it only has a 180°
 view of the sky.  We'll probably just move the SyncPipe to a better spot,
 but it would be a pain to troubleshoot w/o a base.

 --
 bp
 part {dash} 15 {at} SkylineBroadbandService {dot} com


 On 11/21/2014 1:00 PM, Josh Luthman via Af wrote:

 I have a site where I'm providing DC up the tower and want to minimize
 products up there.  Has anyone actually needed to use the SiteMonitor
 to...monitor...the sync status and find that information useful?  I'm
 expecting it just simply stays synced and that's the end of it.

 On a side note I ordered two of them and didn't get this supposed din
 rail mounting kit.  Is that expected?

 http://store.packetflux.com/gigabit-syncinjector-for-24-
 volt-cambium-radios/

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373





[AFMUG] SiteMonitor discovery IP or factory reset

2014-11-21 Thread Josh Luthman via Af
Has anyone successfully used the Windows tool to do this?  It's never
worked for me.

I have two units.  First has a labeled address, didn't ping and neither
tool worked.  Second was brand new and I could ping it, but the tool still
didn't work.

I'm using Windows 8 and have disabled the wlan interface as well as a
second lan interface.  All that remains is one wired interface going
directly to the SiteMonitor.  It is at 10 hdx and does so every reboot.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


Re: [AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor

2014-11-21 Thread That One Guy via Af
I talked the boss into trying the syncinjectors primarily so I had an
excuse to have a sitemonitor at each site. Who would want a network
controlled relay capability, if youre putting it up top, you get a temp
sensor of sorts out of the deal.

I did not, however realize you can run these things without a site monitor,
thats a good tidbit of info to keep in ones back pocket

On Fri, Nov 21, 2014 at 3:39 PM, CBB - Jay Fuller af@afmug.com wrote:


 Understand

 Sent from my Verizon Wireless 4G LTE Smartphone

 - Reply message -
 From: Josh Luthman via Af af@afmug.com
 To: af@afmug.com af@afmug.com
 Subject: [AFMUG] Packetflux Syncinjector - safe to run without SiteMonitor
 Date: Fri, Nov 21, 2014 3:17 PM


 I've never had to power cycle my radios, but if it really came down to it
 I could reboot the whole site at the ground.

 I see the advantages but I'm trying to avoid putting any unnecessary gear
 in the box that's going to be up on the tower.


 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 On Fri, Nov 21, 2014 at 4:14 PM, Josh Baird via Af af@afmug.com wrote:


 How else will you monitor your DC voltages and be able to power cycle
 your radios if you don't have a Base unit?

 You can also monitor temperatures in your enclosure with one.

 On Nov 21, 2014, at 4:00 PM, Josh Luthman via Af af@afmug.com wrote:

 I have a site where I'm providing DC up the tower and want to minimize
 products up there.  Has anyone actually needed to use the SiteMonitor
 to...monitorthe sync status and find that information useful?  I'm
 expecting it just simply stays synced and that's the end of it.

 On a side note I ordered two of them and didn't get this supposed din
 rail mounting kit.  Is that expected?


 http://store.packetflux.com/gigabit-syncinjector-for-24-volt-cambium-radios/

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373





-- 
All parts should go together without forcing. You must remember that the
parts you are reassembling were disassembled by you. Therefore, if you
can't get them together again, there must be a reason. By all means, do not
use a hammer. -- IBM maintenance manual, 1925


[AFMUG] Cambium Survey

2014-11-21 Thread Mike Hammett via Af
Is it just me or does the Cambium Survey that says it's for operators seem to 
be more for end users? 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 





[AFMUG] Sync on UBNT Titanium

2014-11-21 Thread Jerry Richardson via Af
Has anyone successfully implemented?

 

Jerry



Re: [AFMUG] SiteMonitor discovery IP or factory reset

2014-11-21 Thread Bill Prince via Af
I used it, and it worked if I had all other network interfaces 
disabled/disconnected. IIRC, it also was somewhat sensitive to timing; 
you had to scan at the right time or something like that (after 
SiteMonitor started up). Don't recall exactly, but I think I had to put 
a switch in between.


--
bp
part {dash} 15 {at} SkylineBroadbandService {dot} com

On 11/21/2014 1:53 PM, Josh Luthman via Af wrote:
Has anyone successfully used the Windows tool to do this?  It's never 
worked for me.


I have two units.  First has a labeled address, didn't ping and 
neither tool worked.  Second was brand new and I could ping it, but 
the tool still didn't work.


I'm using Windows 8 and have disabled the wlan interface as well as a 
second lan interface.  All that remains is one wired interface going 
directly to the SiteMonitor.  It is at 10 hdx and does so every reboot.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373




Re: [AFMUG] Sync on UBNT Titanium

2014-11-21 Thread Josh Luthman via Af
Ya the alchemist that turned steel into gold.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Nov 21, 2014 5:32 PM, Jerry Richardson via Af af@afmug.com wrote:

 Has anyone successfully implemented?



 Jerry



Re: [AFMUG] Sync on UBNT Titanium

2014-11-21 Thread Rory Conaway via Af
There was one person a while back that said he got it working.  Other
than that, I have not heard of anyone else having any success but I
haven't tested it with the new Titaniums yet. 

 

Rory

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson via
Af
Sent: Friday, November 21, 2014 3:33 PM
To: af@afmug.com
Subject: [AFMUG] Sync on UBNT Titanium

 

Has anyone successfully implemented?

 

Jerry



Re: [AFMUG] gmail filter quit

2014-11-21 Thread Bill Prince via Af
I ditched that dog several years back. It always seemed like it had a 
tenuous connection to my version of reality.  Have been using 
Thunderbird for quite some time, and it is overall much more reliable.  
Thunderbird does occasionally crash, but it doesn't lose stuff.


--
bp
part {dash} 15 {at} SkylineBroadbandService {dot} com

On 11/21/2014 1:35 PM, chuck--- via Af wrote:
Even when it is running properly it seem on the verge of running off 
the rails. 




Re: [AFMUG] Sync on UBNT Titanium

2014-11-21 Thread Josh Reynolds via Af

It may work, but it will tank your throughput.

On 11/21/2014 01:32 PM, Jerry Richardson via Af wrote:


Has anyone successfully implemented?

Jerry



--
josh reynolds :: chief information officer
spitwspots :: www.spitwspots.com



Re: [AFMUG] Cambium Survey

2014-11-21 Thread Mathew Howard via Af
It certainly seemed that way to me...


From: Af [af-boun...@afmug.com] on behalf of Mike Hammett via Af [af@afmug.com]
Sent: Friday, November 21, 2014 4:24 PM
To: Animal Farm
Subject: [AFMUG] Cambium Survey

Is it just me or does the Cambium Survey that says it's for operators seem to 
be more for end users?



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

[http://www.ics-il.com/images/fbicon.png]https://www.facebook.com/ICSIL[http://www.ics-il.com/images/googleicon.png]https://plus.google.com/+IntelligentComputingSolutionsDeKalb[http://www.ics-il.com/images/linkedinicon.png]https://www.linkedin.com/company/intelligent-computing-solutions[http://www.ics-il.com/images/twittericon.png]https://twitter.com/ICSIL



Re: [AFMUG] Sync on UBNT Titanium

2014-11-21 Thread That One Guy via Af
you can swap it all out with epmp


On Fri, Nov 21, 2014 at 5:30 PM, Josh Reynolds via Af af@afmug.com wrote:

  It may work, but it will tank your throughput.

  On 11/21/2014 01:32 PM, Jerry Richardson via Af wrote:

  Has anyone successfully implemented?

 �

 Jerry


 --
 josh reynolds :: chief information officer
 spitwspots :: www.spitwspots.com




-- 
All parts should go together without forcing. You must remember that the
parts you are reassembling were disassembled by you. Therefore, if you
can't get them together again, there must be a reason. By all means, do not
use a hammer. -- IBM maintenance manual, 1925


Re: [AFMUG] Sync on UBNT Titanium

2014-11-21 Thread Josh Reynolds via Af
Or you can swap it out with -AC and get 65Mbps on a 10MHz channel, 
realtime airview, and much better selectivity :P


On 11/21/2014 03:10 PM, That One Guy via Af wrote:

you can swap it all out with epmp


On Fri, Nov 21, 2014 at 5:30 PM, Josh Reynolds via Af af@afmug.com 
mailto:af@afmug.com wrote:


It may work, but it will tank your throughput.

On 11/21/2014 01:32 PM, Jerry Richardson via Af wrote:


Has anyone successfully implemented?

�

Jerry



-- 
josh reynolds :: chief information officer

spitwspots ::www.spitwspots.com  http://www.spitwspots.com




--
All parts should go together without forcing. You must remember that 
the parts you are reassembling were disassembled by you. Therefore, if 
you can't get them together again, there must be a reason. By all 
means, do not use a hammer. -- IBM maintenance manual, 1925


--
josh reynolds :: chief information officer
spitwspots :: www.spitwspots.com



Re: [AFMUG] Sync on UBNT Titanium

2014-11-21 Thread Colin Stanners via Af
And still no sync, right?

On Fri, Nov 21, 2014 at 7:19 PM, Josh Reynolds via Af af@afmug.com wrote:

  Or you can swap it out with -AC and get 65Mbps on a 10MHz channel,
 realtime airview, and much better selectivity :P

 On 11/21/2014 03:10 PM, That One Guy via Af wrote:

 you can swap it all out with epmp


 On Fri, Nov 21, 2014 at 5:30 PM, Josh Reynolds via Af af@afmug.com
 wrote:

  It may work, but it will tank your throughput.

  On 11/21/2014 01:32 PM, Jerry Richardson via Af wrote:

  Has anyone successfully implemented?

 �

 Jerry


 --
 josh reynolds :: chief information officer
 spitwspots :: www.spitwspots.com




  --
  All parts should go together without forcing. You must remember that the
 parts you are reassembling were disassembled by you. Therefore, if you
 can't get them together again, there must be a reason. By all means, do not
 use a hammer. -- IBM maintenance manual, 1925


 --
 josh reynolds :: chief information officer
 spitwspots :: www.spitwspots.com




Re: [AFMUG] Sync on UBNT Titanium

2014-11-21 Thread Josh Luthman via Af
Lol!

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Nov 21, 2014 8:37 PM, Colin Stanners via Af af@afmug.com wrote:

 And still no sync, right?

 On Fri, Nov 21, 2014 at 7:19 PM, Josh Reynolds via Af af@afmug.com
 wrote:

  Or you can swap it out with -AC and get 65Mbps on a 10MHz channel,
 realtime airview, and much better selectivity :P

 On 11/21/2014 03:10 PM, That One Guy via Af wrote:

 you can swap it all out with epmp


 On Fri, Nov 21, 2014 at 5:30 PM, Josh Reynolds via Af af@afmug.com
 wrote:

  It may work, but it will tank your throughput.

  On 11/21/2014 01:32 PM, Jerry Richardson via Af wrote:

  Has anyone successfully implemented?

 �

 Jerry


 --
 josh reynolds :: chief information officer
 spitwspots :: www.spitwspots.com




  --
  All parts should go together without forcing. You must remember that
 the parts you are reassembling were disassembled by you. Therefore, if you
 can't get them together again, there must be a reason. By all means, do not
 use a hammer. -- IBM maintenance manual, 1925


 --
 josh reynolds :: chief information officer
 spitwspots :: www.spitwspots.com





Re: [AFMUG] Sync on UBNT Titanium

2014-11-21 Thread Mike Hammett via Af
Yes. If you do exactly as they say, it'll do exactly what they say it'll do. 
It's just not what people are used to or expected. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Jerry Richardson via Af af@afmug.com 
To: af@afmug.com 
Sent: Friday, November 21, 2014 4:32:37 PM 
Subject: [AFMUG] Sync on UBNT Titanium 



Has anyone successfully implemented? 

Jerry 


Re: [AFMUG] Sync on UBNT Titanium

2014-11-21 Thread Mike Hammett via Af
Those are very compelling, but not enough bits without bigger channels, which 
then need sync. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



- Original Message -

From: Josh Reynolds via Af af@afmug.com 
To: af@afmug.com 
Sent: Friday, November 21, 2014 7:19:14 PM 
Subject: Re: [AFMUG] Sync on UBNT Titanium 

Or you can swap it out with -AC and get 65Mbps on a 10MHz channel, realtime 
airview, and much better selectivity :P 


On 11/21/2014 03:10 PM, That One Guy via Af wrote: 



you can swap it all out with epmp 




On Fri, Nov 21, 2014 at 5:30 PM, Josh Reynolds via Af  af@afmug.com  wrote: 

blockquote

It may work, but it will tank you r throughput. 


On 11/21/2014 01:32 PM, Jerry Richardson via Af wrote: 

blockquote


Has anyone successfully implemented? 
� 
Jerry 


-- 
josh reynolds :: chief information officer
spitwspots :: www.spitwspots.com 
/blockquote




-- 


All parts should go together without forcing. You must remember that the parts 
you are reassembling were disassembled by you. Therefore, if you can't get them 
together again, there must be a reason. By all means, do not use a hammer. -- 
IBM maintenance manual, 1925 

/blockquote

-- 
josh reynolds :: chief information officer
spitwspots :: www.spitwspots.com