RE: Instacart update broke tip adjustment

[robini71]

Hi Lisa And All,

Ah yes I remember that breakage that was ugly. I also remember when the like 
and dislike buttons for replacements weren’t labelled properly. Mercifully now 
they along with the rating stars are working but one wonders for how long at 
the rate they seem to be breaking other things.

Well I did write my very lengthy review in the app store so we’ll see if it 
motivates any sort of response or fixes to be forth coming.

Take good care,

Robin

 

 

From: Lisa Belville  
Sent: Monday, July 15, 2024 12:42 PM
To: viphone@googlegroups.com; robin...@fastmail.com
Subject: Re: Instacart update broke tip adjustment

 

Robin, I never thought of that.  This was over two years ago.  I left my review 
in response to an update that broke my ability to accurately rate a shopper.  I 
just heard star, star, star, when I swiped in that area.  There was no 
indication when using VO of how many stars were being selected.  I mentioned 
that an inaccessible app might lead to a blind person giving a shopper a bad 
rating when they didn't deserve one.  Perhaps this rationale could be used with 
the tip adjustment issue.  I always default to 15% because I need the shopper 
to carry the groceries in and sit them down just inside my door.  I usually 
bump it up or at least tack on an extra $5  Not being able to adjust the tip 
could lead to shoppers not wanting to shop for us or just quitting all 
together, not that there's that many of us, but it's a thought.

 

 

Lisa Belville
missktlab1...@frontier.com <mailto:missktlab1...@frontier.com> 

On 7/14/2024 6:40 PM, robin...@fastmail.com <mailto:robin...@fastmail.com>  
wrote:

Hi Lisa And All,

When I was chatting with an Instacart rep via the X platform that was their 
last suggestion for reporting these things was via reviews in the app store. 
But I am wondering what restrictions if any there are for how often one can 
either leave an entirely new review or edit one already made. I don’t feel 
entirely comfortable using that as a vehicle for reporting such things but 
sadly it might be all that’s left to us at this point. I’ll certainly give it a 
go without getting my hopes up too high.

Take good care,

Robin

 

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>   
<mailto:viphone@googlegroups.com>  On Behalf Of Lisa 
Belville
Sent: Sunday, July 14, 2024 7:31 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Re: Instacart update broke tip adjustment

 

The last time I had an issue with Instacart I left them a one star rating in 
the app store and spelled out the accessibility issues in detail.  They got 
fixed in a subsequent update.  This was in about 2022 or so.

 

Lisa

 

Lisa Belville
missktlab1...@frontier.com <mailto:missktlab1...@frontier.com> 

On 7/14/2024 5:52 PM, robin...@fastmail.com <mailto:robin...@fastmail.com>  
wrote:

Hi,

I hate to carry 2 membership subscriptions but I might have to do so at least 
until it’s time to renew Instacart and then it’ll be hard to decide whether or 
not to keep it. I wish things weren’t so difficult with them. Thanks for the 
tip about Shipt. If you achieve any success reporting things to Instacart 
please tell us all about it. So far, I’ve done email, phone, X platform and all 
have yielded no good results sadly.

 

Take good care,

 

From: viphone@googlegroups.com  <mailto:viphone@googlegroups.com> 
 On Behalf Of sarai.bucciare...@gmail.com 
<mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 5:10 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Shipt is accessible. They even have an accessibility settings section where you 
can request no photos.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 2:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to try it 
out due to my absolute inability to effectively communicate with Instacart 
regarding accessibility related concerns.

I’m still wrestling with the inability to search for products beyond those 
which Instacart recommends for replacement options.  Some have said they can 
find a search button with screen recognition turned on but I cannot reproduce 
this at all running iOS 17.5.1 and the latest version of the Instacart app 
which by me is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very disheartening and 
since grocery procurement is such a vital pert of life it saddens me that many 
of the consumer orgs don’t pay more attention to such matters.

Take good care,

Robin

 

 

From: viphone@

Re: Instacart update broke tip adjustment

[Lisa Belville]

Robin, I never thought of that.  This was over two years ago.  I left my 
review in response to an update that broke my ability to accurately rate 
a shopper.  I just heard star, star, star, when I swiped in that area.  
There was no indication when using VO of how many stars were being 
selected.  I mentioned that an inaccessible app might lead to a blind 
person giving a shopper a bad rating when they didn't deserve one.  
Perhaps this rationale could be used with the tip adjustment issue.  I 
always default to 15% because I need the shopper to carry the groceries 
in and sit them down just inside my door.  I usually bump it up or at 
least tack on an extra $5  Not being able to adjust the tip could lead 
to shoppers not wanting to shop for us or just quitting all together, 
not that there's that many of us, but it's a thought.




Lisa Belville
missktlab1...@frontier.com

On 7/14/2024 6:40 PM, robin...@fastmail.com wrote:


Hi Lisa And All,

When I was chatting with an Instacart rep via the X platform that was 
their last suggestion for reporting these things was via reviews in 
the app store. But I am wondering what restrictions if any there are 
for how often one can either leave an entirely new review or edit one 
already made. I don’t feel entirely comfortable using that as a 
vehicle for reporting such things but sadly it might be all that’s 
left to us at this point. I’ll certainly give it a go without getting 
my hopes up too high.


Take good care,

Robin

*From:*viphone@googlegroups.com  *On Behalf 
Of *Lisa Belville

*Sent:* Sunday, July 14, 2024 7:31 PM
*To:* viphone@googlegroups.com
*Subject:* Re: Instacart update broke tip adjustment

The last time I had an issue with Instacart I left them a one star 
rating in the app store and spelled out the accessibility issues in 
detail.  They got fixed in a subsequent update. This was in about 2022 
or so.


Lisa

Lisa Belville
missktlab1...@frontier.com

On 7/14/2024 5:52 PM, robin...@fastmail.com wrote:

Hi,

I hate to carry 2 membership subscriptions but I might have to do
so at least until it’s time to renew Instacart and then it’ll be
hard to decide whether or not to keep it. I wish things weren’t so
difficult with them. Thanks for the tip about Shipt. If you
achieve any success reporting things to Instacart please tell us
all about it. So far, I’ve done email, phone, X platform and all
have yielded no good results sadly.

Take good care,

*From:* viphone@googlegroups.com 
<mailto:viphone@googlegroups.com> *On Behalf Of
*sarai.bucciare...@gmail.com
*Sent:* Sunday, July 14, 2024 5:10 PM
*To:* viphone@googlegroups.com
*Subject:* RE: Instacart update broke tip adjustment

Shipt is accessible. They even have an accessibility settings
section where you can request no photos.

*From:* viphone@googlegroups.com  *On
Behalf Of *robin...@fastmail.com
*Sent:* Sunday, July 14, 2024 2:28 PM
*To:* viphone@googlegroups.com
*Subject:* RE: Instacart update broke tip adjustment

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month
subscription to try it out due to my absolute inability to
effectively communicate with Instacart regarding accessibility
related concerns.

I’m still wrestling with the inability to search for products
beyond those which Instacart recommends for replacement options. 
Some have said they can find a search button with screen
recognition turned on but I cannot reproduce this at all running
iOS 17.5.1 and the latest version of the Instacart app which by me
is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very
disheartening and since grocery procurement is such a vital pert
of life it saddens me that many of the consumer orgs don’t pay
more attention to such matters.

Take good care,

Robin

*From:* viphone@googlegroups.com  *On
Behalf Of *sarai.bucciare...@gmail.com
*Sent:* Sunday, July 14, 2024 2:15 PM
*To:* viphone@googlegroups.com
*Cc:* macvisionar...@googlegroups.com
*Subject:* Instacart update broke tip adjustment

Looks like latest update of Instacart broke being able to adjust
tip with Voiceover.

Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

-- 
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RE: Instacart update broke tip adjustment

[khevener]

Yes, Paula, here in cincinnati, shipt now offers target, kroger, CVS, petsmart, 
petco, lowe’s, walgreens, and meijer.  While I have never tried the feature, 
apparently doordash also offers some grocery options such as aldees (not sure 
of spelling) walgreens and possibly others.  

 

From: viphone@googlegroups.com  On Behalf Of Paula 
Jordan
Sent: Sunday, July 14, 2024 7:07 PM
To: viphone@googlegroups.com
Subject: RE: Instacart update broke tip adjustment

 

Hi all.  One of the reasons I switched from Shipt to Instacart was the wider 
variety of stores I could choose from.  When I had a Shipt membership several 
years ago, there were only two stores available. Has this changed?  Thanks.  
I’m hoping that if anyone changes to Shipt they’ll let Instacart know that 
they’ve changed due to accessibility problems.  Letting the problem be known 
might put a little pressure on. 

God bless!

Paula and the pups

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 6:52 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi,

I hate to carry 2 membership subscriptions but I might have to do so at least 
until it’s time to renew Instacart and then it’ll be hard to decide whether or 
not to keep it. I wish things weren’t so difficult with them. Thanks for the 
tip about Shipt. If you achieve any success reporting things to Instacart 
please tell us all about it. So far, I’ve done email, phone, X platform and all 
have yielded no good results sadly.

 

Take good care,

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 5:10 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Shipt is accessible. They even have an accessibility settings section where you 
can request no photos.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 2:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to try it 
out due to my absolute inability to effectively communicate with Instacart 
regarding accessibility related concerns.

I’m still wrestling with the inability to search for products beyond those 
which Instacart recommends for replacement options.  Some have said they can 
find a search button with screen recognition turned on but I cannot reproduce 
this at all running iOS 17.5.1 and the latest version of the Instacart app 
which by me is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very disheartening and 
since grocery procurement is such a vital pert of life it saddens me that many 
of the consumer orgs don’t pay more attention to such matters.

Take good care,

Robin

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 2:15 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Cc: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> 
Subject: Instacart update broke tip adjustment

 

Looks like latest update of Instacart broke being able to adjust tip with 
Voiceover.

Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> 
 
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https:

RE: Instacart update broke tip adjustment

[sarai.bucciarelli]

I keep duel memberships.. Shipt is owned by Target so Target has in store 
prices, and now you can link your Target Red card for 5% discount.

I need to ask Shipt about adding Sprouts Farmers market. If they do then I’m 
dropping Instacart! All other stores are on Shipt.

 

From: viphone@googlegroups.com  On Behalf Of 
robin...@fastmail.com
Sent: Sunday, July 14, 2024 6:37 PM
To: viphone@googlegroups.com
Subject: RE: Instacart update broke tip adjustment

 

Hi Paula and All,

I can’t speak to all areas but in my area, I was very pleased to discover that 
while the number of stores Shipt has isn’t as many as I find in Instacart it 
has increased the amount of grocery stores from which to choose. I know some 
who keep dual memberships to access all stores they wish to patronize; but I 
also acknowledge that might not be practical for all.

At this point I’m not sure Instacart will care whether we indicate our reasons 
for patronizing other services. They certainly don’t seem to care about 
creating a clear-cut pathway for reporting accessibility issues and getting 
them to the right teams so they can be addressed.

Take good care,

Robin

 

 

From: viphone@googlegroups.com mailto:viphone@googlegroups.com> > On Behalf Of Paula Jordan
Sent: Sunday, July 14, 2024 7:07 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi all.  One of the reasons I switched from Shipt to Instacart was the wider 
variety of stores I could choose from.  When I had a Shipt membership several 
years ago, there were only two stores available. Has this changed?  Thanks.  
I’m hoping that if anyone changes to Shipt they’ll let Instacart know that 
they’ve changed due to accessibility problems.  Letting the problem be known 
might put a little pressure on. 

God bless!

Paula and the pups

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 6:52 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi,

I hate to carry 2 membership subscriptions but I might have to do so at least 
until it’s time to renew Instacart and then it’ll be hard to decide whether or 
not to keep it. I wish things weren’t so difficult with them. Thanks for the 
tip about Shipt. If you achieve any success reporting things to Instacart 
please tell us all about it. So far, I’ve done email, phone, X platform and all 
have yielded no good results sadly.

 

Take good care,

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 5:10 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Shipt is accessible. They even have an accessibility settings section where you 
can request no photos.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 2:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to try it 
out due to my absolute inability to effectively communicate with Instacart 
regarding accessibility related concerns.

I’m still wrestling with the inability to search for products beyond those 
which Instacart recommends for replacement options.  Some have said they can 
find a search button with screen recognition turned on but I cannot reproduce 
this at all running iOS 17.5.1 and the latest version of the Instacart app 
which by me is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very disheartening and 
since grocery procurement is such a vital pert of life it saddens me that many 
of the consumer orgs don’t pay more attention to such matters.

Take good care,

Robin

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 2:15 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Cc: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> 
Subject: Instacart update broke tip adjustment

 

Looks like latest update of Instacart broke being able to adjust tip with 
Voiceover.

Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

-- 
The following inform

RE: Instacart update broke tip adjustment

[robini71]

Hi Lisa And All,

When I was chatting with an Instacart rep via the X platform that was their 
last suggestion for reporting these things was via reviews in the app store. 
But I am wondering what restrictions if any there are for how often one can 
either leave an entirely new review or edit one already made. I don’t feel 
entirely comfortable using that as a vehicle for reporting such things but 
sadly it might be all that’s left to us at this point. I’ll certainly give it a 
go without getting my hopes up too high.

Take good care,

Robin

 

 

 

From: viphone@googlegroups.com  On Behalf Of Lisa 
Belville
Sent: Sunday, July 14, 2024 7:31 PM
To: viphone@googlegroups.com
Subject: Re: Instacart update broke tip adjustment

 

The last time I had an issue with Instacart I left them a one star rating in 
the app store and spelled out the accessibility issues in detail.  They got 
fixed in a subsequent update.  This was in about 2022 or so.

 

Lisa

 

Lisa Belville
missktlab1...@frontier.com <mailto:missktlab1...@frontier.com> 

On 7/14/2024 5:52 PM, robin...@fastmail.com <mailto:robin...@fastmail.com>  
wrote:

Hi,

I hate to carry 2 membership subscriptions but I might have to do so at least 
until it’s time to renew Instacart and then it’ll be hard to decide whether or 
not to keep it. I wish things weren’t so difficult with them. Thanks for the 
tip about Shipt. If you achieve any success reporting things to Instacart 
please tell us all about it. So far, I’ve done email, phone, X platform and all 
have yielded no good results sadly.

 

Take good care,

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>   
<mailto:viphone@googlegroups.com>  On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 5:10 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Shipt is accessible. They even have an accessibility settings section where you 
can request no photos.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 2:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to try it 
out due to my absolute inability to effectively communicate with Instacart 
regarding accessibility related concerns.

I’m still wrestling with the inability to search for products beyond those 
which Instacart recommends for replacement options.  Some have said they can 
find a search button with screen recognition turned on but I cannot reproduce 
this at all running iOS 17.5.1 and the latest version of the Instacart app 
which by me is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very disheartening and 
since grocery procurement is such a vital pert of life it saddens me that many 
of the consumer orgs don’t pay more attention to such matters.

Take good care,

Robin

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 2:15 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Cc: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> 
Subject: Instacart update broke tip adjustment

 

Looks like latest update of Instacart broke being able to adjust tip with 
Voiceover.

Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> 
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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You received this message because you are subscribed to the Google Groups 
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<https://groups.google.com/d/msgid/viphone/005901d

RE: Instacart update broke tip adjustment

[robini71]

Hi Paula and All,

I can’t speak to all areas but in my area, I was very pleased to discover that 
while the number of stores Shipt has isn’t as many as I find in Instacart it 
has increased the amount of grocery stores from which to choose. I know some 
who keep dual memberships to access all stores they wish to patronize; but I 
also acknowledge that might not be practical for all.

At this point I’m not sure Instacart will care whether we indicate our reasons 
for patronizing other services. They certainly don’t seem to care about 
creating a clear-cut pathway for reporting accessibility issues and getting 
them to the right teams so they can be addressed.

Take good care,

Robin

 

 

From: viphone@googlegroups.com  On Behalf Of Paula 
Jordan
Sent: Sunday, July 14, 2024 7:07 PM
To: viphone@googlegroups.com
Subject: RE: Instacart update broke tip adjustment

 

Hi all.  One of the reasons I switched from Shipt to Instacart was the wider 
variety of stores I could choose from.  When I had a Shipt membership several 
years ago, there were only two stores available. Has this changed?  Thanks.  
I’m hoping that if anyone changes to Shipt they’ll let Instacart know that 
they’ve changed due to accessibility problems.  Letting the problem be known 
might put a little pressure on. 

God bless!

Paula and the pups

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 6:52 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi,

I hate to carry 2 membership subscriptions but I might have to do so at least 
until it’s time to renew Instacart and then it’ll be hard to decide whether or 
not to keep it. I wish things weren’t so difficult with them. Thanks for the 
tip about Shipt. If you achieve any success reporting things to Instacart 
please tell us all about it. So far, I’ve done email, phone, X platform and all 
have yielded no good results sadly.

 

Take good care,

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 5:10 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Shipt is accessible. They even have an accessibility settings section where you 
can request no photos.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 2:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to try it 
out due to my absolute inability to effectively communicate with Instacart 
regarding accessibility related concerns.

I’m still wrestling with the inability to search for products beyond those 
which Instacart recommends for replacement options.  Some have said they can 
find a search button with screen recognition turned on but I cannot reproduce 
this at all running iOS 17.5.1 and the latest version of the Instacart app 
which by me is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very disheartening and 
since grocery procurement is such a vital pert of life it saddens me that many 
of the consumer orgs don’t pay more attention to such matters.

Take good care,

Robin

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 2:15 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Cc: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> 
Subject: Instacart update broke tip adjustment

 

Looks like latest update of Instacart broke being able to adjust tip with 
Voiceover.

Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

-- 
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The archives for this list ca

Re: Instacart update broke tip adjustment

[Lisa Belville]

The last time I had an issue with Instacart I left them a one star 
rating in the app store and spelled out the accessibility issues in 
detail.  They got fixed in a subsequent update.  This was in about 2022 
or so.



Lisa


Lisa Belville
missktlab1...@frontier.com

On 7/14/2024 5:52 PM, robin...@fastmail.com wrote:


Hi,

I hate to carry 2 membership subscriptions but I might have to do so 
at least until it’s time to renew Instacart and then it’ll be hard to 
decide whether or not to keep it. I wish things weren’t so difficult 
with them. Thanks for the tip about Shipt. If you achieve any success 
reporting things to Instacart please tell us all about it. So far, 
I’ve done email, phone, X platform and all have yielded no good 
results sadly.


Take good care,

*From:*viphone@googlegroups.com  *On Behalf 
Of *sarai.bucciare...@gmail.com

*Sent:* Sunday, July 14, 2024 5:10 PM
*To:* viphone@googlegroups.com
*Subject:* RE: Instacart update broke tip adjustment

Shipt is accessible. They even have an accessibility settings section 
where you can request no photos.


*From:*viphone@googlegroups.com  *On Behalf 
Of *robin...@fastmail.com

*Sent:* Sunday, July 14, 2024 2:28 PM
*To:* viphone@googlegroups.com
*Subject:* RE: Instacart update broke tip adjustment

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to 
try it out due to my absolute inability to effectively communicate 
with Instacart regarding accessibility related concerns.


I’m still wrestling with the inability to search for products beyond 
those which Instacart recommends for replacement options.  Some have 
said they can find a search button with screen recognition turned on 
but I cannot reproduce this at all running iOS 17.5.1 and the latest 
version of the Instacart app which by me is version 8.26.0 34014.


I’m sorry to hear yet another thing has broken. This is very 
disheartening and since grocery procurement is such a vital pert of 
life it saddens me that many of the consumer orgs don’t pay more 
attention to such matters.


Take good care,

Robin

*From:*viphone@googlegroups.com  *On Behalf 
Of *sarai.bucciare...@gmail.com

*Sent:* Sunday, July 14, 2024 2:15 PM
*To:* viphone@googlegroups.com
*Cc:* macvisionar...@googlegroups.com
*Subject:* Instacart update broke tip adjustment

Looks like latest update of Instacart broke being able to adjust tip 
with Voiceover.


Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

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RE: Instacart update broke tip adjustment

[Paula Jordan]

Hi all.  One of the reasons I switched from Shipt to Instacart was the wider 
variety of stores I could choose from.  When I had a Shipt membership several 
years ago, there were only two stores available. Has this changed?  Thanks.  
I’m hoping that if anyone changes to Shipt they’ll let Instacart know that 
they’ve changed due to accessibility problems.  Letting the problem be known 
might put a little pressure on. 

God bless!

Paula and the pups

 

From: viphone@googlegroups.com  On Behalf Of 
robin...@fastmail.com
Sent: Sunday, July 14, 2024 6:52 PM
To: viphone@googlegroups.com
Subject: RE: Instacart update broke tip adjustment

 

Hi,

I hate to carry 2 membership subscriptions but I might have to do so at least 
until it’s time to renew Instacart and then it’ll be hard to decide whether or 
not to keep it. I wish things weren’t so difficult with them. Thanks for the 
tip about Shipt. If you achieve any success reporting things to Instacart 
please tell us all about it. So far, I’ve done email, phone, X platform and all 
have yielded no good results sadly.

 

Take good care,

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 5:10 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Shipt is accessible. They even have an accessibility settings section where you 
can request no photos.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 2:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to try it 
out due to my absolute inability to effectively communicate with Instacart 
regarding accessibility related concerns.

I’m still wrestling with the inability to search for products beyond those 
which Instacart recommends for replacement options.  Some have said they can 
find a search button with screen recognition turned on but I cannot reproduce 
this at all running iOS 17.5.1 and the latest version of the Instacart app 
which by me is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very disheartening and 
since grocery procurement is such a vital pert of life it saddens me that many 
of the consumer orgs don’t pay more attention to such matters.

Take good care,

Robin

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 2:15 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Cc: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> 
Subject: Instacart update broke tip adjustment

 

Looks like latest update of Instacart broke being able to adjust tip with 
Voiceover.

Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

-- 
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mk...@ucla.edu <mailto:mk...@ucla.ed

RE: Instacart update broke tip adjustment

[robini71]

Hi,

I hate to carry 2 membership subscriptions but I might have to do so at least 
until it’s time to renew Instacart and then it’ll be hard to decide whether or 
not to keep it. I wish things weren’t so difficult with them. Thanks for the 
tip about Shipt. If you achieve any success reporting things to Instacart 
please tell us all about it. So far, I’ve done email, phone, X platform and all 
have yielded no good results sadly.

 

Take good care,

 

From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Sunday, July 14, 2024 5:10 PM
To: viphone@googlegroups.com
Subject: RE: Instacart update broke tip adjustment

 

Shipt is accessible. They even have an accessibility settings section where you 
can request no photos.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Sunday, July 14, 2024 2:28 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Instacart update broke tip adjustment

 

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to try it 
out due to my absolute inability to effectively communicate with Instacart 
regarding accessibility related concerns.

I’m still wrestling with the inability to search for products beyond those 
which Instacart recommends for replacement options.  Some have said they can 
find a search button with screen recognition turned on but I cannot reproduce 
this at all running iOS 17.5.1 and the latest version of the Instacart app 
which by me is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very disheartening and 
since grocery procurement is such a vital pert of life it saddens me that many 
of the consumer orgs don’t pay more attention to such matters.

Take good care,

Robin

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 2:15 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Cc: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> 
Subject: Instacart update broke tip adjustment

 

Looks like latest update of Instacart broke being able to adjust tip with 
Voiceover.

Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

-- 
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<https://groups.google.com/d/msgid/viphone/!%26!AAAuAJ8roIJqKm9ErO

RE: Instacart update broke tip adjustment

[sarai.bucciarelli]

Shipt is accessible. They even have an accessibility settings section where you 
can request no photos.

 

From: viphone@googlegroups.com  On Behalf Of 
robin...@fastmail.com
Sent: Sunday, July 14, 2024 2:28 PM
To: viphone@googlegroups.com
Subject: RE: Instacart update broke tip adjustment

 

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to try it 
out due to my absolute inability to effectively communicate with Instacart 
regarding accessibility related concerns.

I’m still wrestling with the inability to search for products beyond those 
which Instacart recommends for replacement options.  Some have said they can 
find a search button with screen recognition turned on but I cannot reproduce 
this at all running iOS 17.5.1 and the latest version of the Instacart app 
which by me is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very disheartening and 
since grocery procurement is such a vital pert of life it saddens me that many 
of the consumer orgs don’t pay more attention to such matters.

Take good care,

Robin

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Sunday, July 14, 2024 2:15 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Cc: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> 
Subject: Instacart update broke tip adjustment

 

Looks like latest update of Instacart broke being able to adjust tip with 
Voiceover.

Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

-- 
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RE: Instacart update broke tip adjustment

[robini71]

Hi Sarai and all,

Funny you say this about Shipt, I just got a one-month subscription to try it 
out due to my absolute inability to effectively communicate with Instacart 
regarding accessibility related concerns.

I’m still wrestling with the inability to search for products beyond those 
which Instacart recommends for replacement options.  Some have said they can 
find a search button with screen recognition turned on but I cannot reproduce 
this at all running iOS 17.5.1 and the latest version of the Instacart app 
which by me is version 8.26.0 34014.

I’m sorry to hear yet another thing has broken. This is very disheartening and 
since grocery procurement is such a vital pert of life it saddens me that many 
of the consumer orgs don’t pay more attention to such matters.

Take good care,

Robin

 

 

From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Sunday, July 14, 2024 2:15 PM
To: viphone@googlegroups.com
Cc: macvisionar...@googlegroups.com
Subject: Instacart update broke tip adjustment

 

Looks like latest update of Instacart broke being able to adjust tip with 
Voiceover.

Still cannot pick favorite delivery shopper. Ugg.

Might be ditching my Instacart subscription and sticking with Shipt.

-- 
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 .

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RE: instacart also chat is different

[robini71]

Hi,

Launch Instacart app,

Double Tap Account menu,

Swipe right till you get to account settings,

Swipe right till you get to notifications and once on this screen you’ll find 
the different types of notifications you can receive and options for both push 
and text which can be enabled at the same time.

I hope this helps.

Take good care,

Robin

 

 

From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Tuesday, March 5, 2024 10:23 PM
To: viphone@googlegroups.com
Subject: RE: instacart also chat is different

 

Where is text updates?!

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
robin...@fastmail.com <mailto:robin...@fastmail.com> 
Sent: Tuesday, March 5, 2024 8:15 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: instacart also chat is different

 

Hi,

It is for this reason I enabled the text updates so I could communicate with 
them right thtough the text message. It’s much more straightforward for me 
doing it that way.

I do sincerely wish there was an easier means by which to communicate with 
Instacart when things like this are broken. I used to do so via what was 
Twitter but now I don’t seem to get as much of a response on that platform.

Take good care,

Robin

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Tuesday, March 5, 2024 7:38 PM
To: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> 
Cc: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: instacart also chat is different

 

All:

As per my update on the broken Instacart item quantity, chat has been moved. 
Updates are not at upper left. Might be at lower right but not sure so be extra 
careful when chatting with shopper and trying to approve items.

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RE: instacart also chat is different

[sarai.bucciarelli]

Where is text updates?!

 

From: viphone@googlegroups.com  On Behalf Of 
robin...@fastmail.com
Sent: Tuesday, March 5, 2024 8:15 PM
To: viphone@googlegroups.com
Subject: RE: instacart also chat is different

 

Hi,

It is for this reason I enabled the text updates so I could communicate with 
them right thtough the text message. It’s much more straightforward for me 
doing it that way.

I do sincerely wish there was an easier means by which to communicate with 
Instacart when things like this are broken. I used to do so via what was 
Twitter but now I don’t seem to get as much of a response on that platform.

Take good care,

Robin

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Tuesday, March 5, 2024 7:38 PM
To: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> 
Cc: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: instacart also chat is different

 

All:

As per my update on the broken Instacart item quantity, chat has been moved. 
Updates are not at upper left. Might be at lower right but not sure so be extra 
careful when chatting with shopper and trying to approve items.

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RE: instacart also chat is different

[robini71]

Hi,

It is for this reason I enabled the text updates so I could communicate with 
them right thtough the text message. It’s much more straightforward for me 
doing it that way.

I do sincerely wish there was an easier means by which to communicate with 
Instacart when things like this are broken. I used to do so via what was 
Twitter but now I don’t seem to get as much of a response on that platform.

Take good care,

Robin

 

 

From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Tuesday, March 5, 2024 7:38 PM
To: macvisionar...@googlegroups.com
Cc: viphone@googlegroups.com
Subject: instacart also chat is different

 

All:

As per my update on the broken Instacart item quantity, chat has been moved. 
Updates are not at upper left. Might be at lower right but not sure so be extra 
careful when chatting with shopper and trying to approve items.

-- 
The following information is important for all members of the V iPhone list.
 
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feel that a member's post is inappropriate, please contact the owners or 
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mk...@ucla.edu  . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com  
 
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 .
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 .

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Re: Instacart Still not fixed with latest update

[Lisa Belville]

Hi, Paula.  this is good to know.  The difference with the replacements 
screen that appears after check out is that it lists products that are 
definitely running low, If you close and re-open the app after placing 
an order, can you see which specific products needed replacing or do you 
have to go through everything in that order and suggest replacements, 
refunds, etc.?





Lisa Belville
missktlab1...@frontier.com

On 9/30/2021 7:54 AM, Paula Mack wrote:


This issue still exists in IOS15, but the workaround for putting in 
your replacements is to wait until after you check out. Just ignore 
all the replacement stuff and everything. Close Instacart. Then when 
you open it again, go to orders, choose that order and then go to 
where you can view or edit items. On that screen, you’ll be able to 
pick replacements as you did before the changes.


Regards,

Paula Mack

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for 
Windows


*From: *Lisa Belville <mailto:missktlab1...@frontier.com>
*Sent: *Thursday, September 30, 2021 8:44 AM
*To: *V I Phone <mailto:viphone@googlegroups.com>
*Subject: *Re: Instacart Still not fixed with latest update

Hi, Linda.

I'm still on iOS 14.8, and Yes, I am experiencing this issue since an

update in mid August.  What I do now is immediately go to the

instructions button after adding an item to the cart, then choosing a

replacement or to have the item refunded. This is accessible when

shopping, but the screen for doing this after checkout has changed for

some reason.  I'm hesitant to update to 15, but as you say, if it

corrects the issue I will do the update.

Lisa Belville

missktlab1...@frontier.com

On 9/30/2021 7:19 AM, Lynda Ingraham wrote:

>

> Sent from my iPhone

>

>> On Sep 30, 2021, at 1:00 AM, Arnold Schmidt  wrote:

>>

>> Lisa, what version of IOS are you running? In an earlier post in 
this thread, Robert says he is running IOS 15, and that it worked okay 
for him. If it works okay in 15, it might be the excuse I need to 
upgrade, probably over the weekend.


>>

>> Arnold Schmidt

>>

>>

>> Sent from  Arnold's  iPhone S E 2

>>

>> On Sep 29, 2021, at 9:06 PM, Lisa Belville 
 wrote:


>>

>> Yes, and what's sad is it can't be done from their web site, 
either.  Not that I think using a web site for something that used to 
be accessable in the app is full accessibility, especially when it 
didn't used to be this way.


>>

>>

>>

>>

>>

>> Lisa Belville

>> missktlab1...@frontier.com

>>

>>> On 9/29/2021 7:48 PM, catwacky via VIPhone wrote:

>>> You know, I used it yesterday, and it did a fair amount of jumping 
around, so it was a bit difficult to choose items, but I did it. But 
rating the shopper was impossible.


>>>

>>> Karen

>>>

>>>

>>>

>>> -Original Message-

>>> From: viphone@googlegroups.com  On 
Behalf Of Robert stigile


>>> Sent: Wednesday, September 29, 2021 4:48 PM

>>> To: viphone@googlegroups.com

>>> Subject: Re: Instacart Still not fixed with latest update

>>>

>>> Hi,

>>> I have the latest version of Instacart and I am running iOS 15 and 
I just had an Insta cart order the other day and I was able to pick 
replacement items I was able to rate the driver and so far not sure 
why you’re having issues.


>>>

>>> Robert Stigile, Second Vice-President

>>> National Federation of the Blind of California President San 
Fernando Valley Chapter


>>> 818-381-9568

>>>

>>>

>>>>> On Sep 29, 2021, at 4:45 PM, Lisa Belville 
 wrote:


>>>> Hi, all.

>>>>

>>>>

>>>> I updated my Instar app to 7.95 with the hopes that the voice 
over issues-- not being able to rate a delivery or pick replacement 
items would have been dealt with.


>>>>

>>>>

>>>> This has not been done.  I know people have been complaining and 
contacting instacart regarding these issues, but they are obviously 
not listening.


>>>>

>>>>

>>>> I just left a negative review and gave them a two star rating. If 
you use instacart and have had these issues you might want to leave 
some negative feedback as well.


>>>>

>>>>

>>>> Don't worry, I did remember to complement them on their past 
efforts at accessibility and how helpful the app is, yada yada, so I 
didn't dump all over them, but I wasn't subtle, either.


>>>>

>>>>

>>>> Let's hope it works.

>>>>

>>>>

>>>>

>>>>   Lisa Belville

>>>>

>>>> missktlab1...@frontier.com

>

RE: Instacart Still not fixed with latest update

[Paula Mack]

This issue still exists in IOS15, but the workaround for putting in your replacements is to wait until after you check out. Just ignore all the replacement stuff and everything. Close Instacart. Then when you open it again, go to orders, choose that order and then go to where you can view or edit items. On that screen, you’ll be able to pick replacements as you did before the changes.  Regards,Paula Mack Sent from Mail for Windows From: Lisa BelvilleSent: Thursday, September 30, 2021 8:44 AMTo: V I PhoneSubject: Re: Instacart Still not fixed with latest update Hi, Linda.  I'm still on iOS 14.8, and Yes, I am experiencing this issue since an update in mid August.  What I do now is immediately go to the instructions button after adding an item to the cart, then choosing a replacement or to have the item refunded.  This is accessible when shopping, but the screen for doing this after checkout has changed for some reason.  I'm hesitant to update to 15, but as you say, if it corrects the issue I will do the update.   Lisa Belvillemissktlab1...@frontier.com On 9/30/2021 7:19 AM, Lynda Ingraham wrote:> > Sent from my iPhone> >> On Sep 30, 2021, at 1:00 AM, Arnold Schmidt  wrote:>> >> Lisa, what version of IOS are you running? In an earlier post in this thread, Robert says he is running IOS 15, and that it worked okay for him. If it works okay in 15, it might be the excuse I need to upgrade,  probably over the weekend.>> >> Arnold Schmidt>> >> >> Sent from  Arnold's  iPhone S E 2>> >> On Sep 29, 2021, at 9:06 PM, Lisa Belville  wrote:>> >> Yes, and what's sad is it can't be done from their web site, either.  Not that I think using a web site for something that used to be accessable in the app is full accessibility, especially when it didn't used to be this way.>> >> >> >> >> >> Lisa Belville>> missktlab1...@frontier.com>> >>> On 9/29/2021 7:48 PM, catwacky via VIPhone wrote:>>> You know, I used it yesterday, and it did a fair amount of jumping around, so it was a bit difficult to choose items, but I did it. But rating the shopper was impossible.>>> >>> Karen>>> >>> >>> >>> -Original Message->>> From: viphone@googlegroups.com  On Behalf Of Robert stigile>>> Sent: Wednesday, September 29, 2021 4:48 PM>>> To: viphone@googlegroups.com>>> Subject: Re: Instacart Still not fixed with latest update>>> >>> Hi,>>> I have the latest version of Instacart and I am running iOS 15 and I just had an Insta cart order the other day and I was able to pick replacement items I was able to rate the driver and so far not sure why you’re having issues.>>> >>> Robert Stigile, Second Vice-President>>> National Federation of the Blind of California President San Fernando Valley Chapter>>> 818-381-9568>>> >>> >>>>> On Sep 29, 2021, at 4:45 PM, Lisa Belville  wrote:>>>> Hi, all.>>>> >>>> >>>> I updated my Instar app to 7.95 with the hopes that the voice over issues-- not being able to rate a delivery or pick replacement items would have been dealt with.>>>> >>>> >>>> This has not been done.  I know people have been complaining and contacting instacart regarding these issues, but they are obviously not listening.>>>> >>>> >>>> I just left a negative review and gave them a two star rating. If you use instacart and have had these issues you might want to leave some negative feedback as well.>>>> >>>> >>>> Don't worry, I did remember to complement them on their past efforts at accessibility and how helpful the app is, yada yada, so I didn't dump all over them, but I wasn't subtle, either.>>>> >>>> >>>> Let's hope it works.>>>> >>>> >>>> >>>>   Lisa Belville>>>> >>>> missktlab1...@frontier.com>>>> >>>> -->>>> The following information is important for all members of the V iPhone list.>>>> >>>> If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself.>>>> >>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:>>>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at>>>> caraqu...@caraquinn.com>>>> >>>> The archives for this list can be searched at:>>>> http://www.mail-archive.com/viphone@googlegroups.com/>>&g

Re: Instacart Still not fixed with latest update

[Lisa Belville]

Hi, Linda.


I'm still on iOS 14.8, and Yes, I am experiencing this issue since an 
update in mid August.  What I do now is immediately go to the 
instructions button after adding an item to the cart, then choosing a 
replacement or to have the item refunded.  This is accessible when 
shopping, but the screen for doing this after checkout has changed for 
some reason.  I'm hesitant to update to 15, but as you say, if it 
corrects the issue I will do the update.




Lisa Belville
missktlab1...@frontier.com

On 9/30/2021 7:19 AM, Lynda Ingraham wrote:


Sent from my iPhone


On Sep 30, 2021, at 1:00 AM, Arnold Schmidt  wrote:

Lisa, what version of IOS are you running? In an earlier post in this thread, 
Robert says he is running IOS 15, and that it worked okay for him. If it works 
okay in 15, it might be the excuse I need to upgrade,  probably over the 
weekend.

Arnold Schmidt


Sent from  Arnold's  iPhone S E 2

On Sep 29, 2021, at 9:06 PM, Lisa Belville  wrote:

Yes, and what's sad is it can't be done from their web site, either.  Not that 
I think using a web site for something that used to be accessable in the app is 
full accessibility, especially when it didn't used to be this way.





Lisa Belville
missktlab1...@frontier.com


On 9/29/2021 7:48 PM, catwacky via VIPhone wrote:
You know, I used it yesterday, and it did a fair amount of jumping around, so 
it was a bit difficult to choose items, but I did it. But rating the shopper 
was impossible.

Karen



-Original Message-
From: viphone@googlegroups.com  On Behalf Of Robert 
stigile
Sent: Wednesday, September 29, 2021 4:48 PM
To: viphone@googlegroups.com
Subject: Re: Instacart Still not fixed with latest update

Hi,
I have the latest version of Instacart and I am running iOS 15 and I just had 
an Insta cart order the other day and I was able to pick replacement items I 
was able to rate the driver and so far not sure why you’re having issues.

Robert Stigile, Second Vice-President
National Federation of the Blind of California President San Fernando Valley 
Chapter
818-381-9568



On Sep 29, 2021, at 4:45 PM, Lisa Belville  wrote:

Hi, all.


I updated my Instar app to 7.95 with the hopes that the voice over issues-- not 
being able to rate a delivery or pick replacement items would have been dealt 
with.


This has not been done.  I know people have been complaining and contacting 
instacart regarding these issues, but they are obviously not listening.


I just left a negative review and gave them a two star rating. If you use 
instacart and have had these issues you might want to leave some negative 
feedback as well.


Don't worry, I did remember to complement them on their past efforts at 
accessibility and how helpful the app is, yada yada, so I didn't dump all over 
them, but I wasn't subtle, either.


Let's hope it works.



  Lisa Belville

missktlab1...@frontier.com

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Re: Instacart Still not fixed with latest update

[Lynda Ingraham]

Sent from my iPhone

> On Sep 30, 2021, at 1:00 AM, Arnold Schmidt  wrote:
> 
> Lisa, what version of IOS are you running? In an earlier post in this 
> thread, Robert says he is running IOS 15, and that it worked okay for him. If 
> it works okay in 15, it might be the excuse I need to upgrade,  probably over 
> the weekend. 
> 
> Arnold Schmidt 
> 
> 
> Sent from  Arnold's  iPhone S E 2
> 
> On Sep 29, 2021, at 9:06 PM, Lisa Belville  wrote:
> 
> Yes, and what's sad is it can't be done from their web site, either.  Not 
> that I think using a web site for something that used to be accessable in the 
> app is full accessibility, especially when it didn't used to be this way.
> 
> 
> 
> 
> 
> Lisa Belville
> missktlab1...@frontier.com
> 
>> On 9/29/2021 7:48 PM, catwacky via VIPhone wrote:
>> You know, I used it yesterday, and it did a fair amount of jumping around, 
>> so it was a bit difficult to choose items, but I did it. But rating the 
>> shopper was impossible.
>> 
>> Karen
>> 
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of 
>> Robert stigile
>> Sent: Wednesday, September 29, 2021 4:48 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Instacart Still not fixed with latest update
>> 
>> Hi,
>> I have the latest version of Instacart and I am running iOS 15 and I just 
>> had an Insta cart order the other day and I was able to pick replacement 
>> items I was able to rate the driver and so far not sure why you’re having 
>> issues.
>> 
>> Robert Stigile, Second Vice-President
>> National Federation of the Blind of California President San Fernando Valley 
>> Chapter
>> 818-381-9568
>> 
>> 
>>>> On Sep 29, 2021, at 4:45 PM, Lisa Belville  
>>>> wrote:
>>> 
>>> Hi, all.
>>> 
>>> 
>>> I updated my Instar app to 7.95 with the hopes that the voice over issues-- 
>>> not being able to rate a delivery or pick replacement items would have been 
>>> dealt with.
>>> 
>>> 
>>> This has not been done.  I know people have been complaining and contacting 
>>> instacart regarding these issues, but they are obviously not listening.
>>> 
>>> 
>>> I just left a negative review and gave them a two star rating. If you use 
>>> instacart and have had these issues you might want to leave some negative 
>>> feedback as well.
>>> 
>>> 
>>> Don't worry, I did remember to complement them on their past efforts at 
>>> accessibility and how helpful the app is, yada yada, so I didn't dump all 
>>> over them, but I wasn't subtle, either.
>>> 
>>> 
>>> Let's hope it works.
>>> 
>>> 
>>> 
>>>  Lisa Belville
>>> 
>>> missktlab1...@frontier.com
>>> 
>>> --
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>>> 
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Re: Instacart Still not fixed with latest update

[Arnold Schmidt]

Lisa, what version of IOS are you running? In an earlier post in this thread, 
Robert says he is running IOS 15, and that it worked okay for him. If it works 
okay in 15, it might be the excuse I need to upgrade,  probably over the 
weekend. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 2

On Sep 29, 2021, at 9:06 PM, Lisa Belville  wrote:

Yes, and what's sad is it can't be done from their web site, either.  Not that 
I think using a web site for something that used to be accessable in the app is 
full accessibility, especially when it didn't used to be this way.





Lisa Belville
missktlab1...@frontier.com

On 9/29/2021 7:48 PM, catwacky via VIPhone wrote:
> You know, I used it yesterday, and it did a fair amount of jumping around, so 
> it was a bit difficult to choose items, but I did it. But rating the shopper 
> was impossible.
> 
> Karen
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Robert 
> stigile
> Sent: Wednesday, September 29, 2021 4:48 PM
> To: viphone@googlegroups.com
> Subject: Re: Instacart Still not fixed with latest update
> 
> Hi,
> I have the latest version of Instacart and I am running iOS 15 and I just had 
> an Insta cart order the other day and I was able to pick replacement items I 
> was able to rate the driver and so far not sure why you’re having issues.
> 
> Robert Stigile, Second Vice-President
> National Federation of the Blind of California President San Fernando Valley 
> Chapter
> 818-381-9568
> 
> 
>> On Sep 29, 2021, at 4:45 PM, Lisa Belville  
>> wrote:
>> 
>> Hi, all.
>> 
>> 
>> I updated my Instar app to 7.95 with the hopes that the voice over issues-- 
>> not being able to rate a delivery or pick replacement items would have been 
>> dealt with.
>> 
>> 
>> This has not been done.  I know people have been complaining and contacting 
>> instacart regarding these issues, but they are obviously not listening.
>> 
>> 
>> I just left a negative review and gave them a two star rating. If you use 
>> instacart and have had these issues you might want to leave some negative 
>> feedback as well.
>> 
>> 
>> Don't worry, I did remember to complement them on their past efforts at 
>> accessibility and how helpful the app is, yada yada, so I didn't dump all 
>> over them, but I wasn't subtle, either.
>> 
>> 
>> Let's hope it works.
>> 
>> 
>> 
>>   Lisa Belville
>> 
>> missktlab1...@frontier.com
>> 
>> --
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>> moderators directly rather than posting on the list itself.
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Re: Instacart Still not fixed with latest update

[Lisa Belville]

Yes, and what's sad is it can't be done from their web site, either.  
Not that I think using a web site for something that used to be 
accessable in the app is full accessibility, especially when it didn't 
used to be this way.






Lisa Belville
missktlab1...@frontier.com

On 9/29/2021 7:48 PM, catwacky via VIPhone wrote:

You know, I used it yesterday, and it did a fair amount of jumping around, so 
it was a bit difficult to choose items, but I did it. But rating the shopper 
was impossible.

Karen



-Original Message-
From: viphone@googlegroups.com  On Behalf Of Robert 
stigile
Sent: Wednesday, September 29, 2021 4:48 PM
To: viphone@googlegroups.com
Subject: Re: Instacart Still not fixed with latest update

Hi,
I have the latest version of Instacart and I am running iOS 15 and I just had 
an Insta cart order the other day and I was able to pick replacement items I 
was able to rate the driver and so far not sure why you’re having issues.

Robert Stigile, Second Vice-President
National Federation of the Blind of California President San Fernando Valley 
Chapter
818-381-9568



On Sep 29, 2021, at 4:45 PM, Lisa Belville  wrote:

Hi, all.


I updated my Instar app to 7.95 with the hopes that the voice over issues-- not 
being able to rate a delivery or pick replacement items would have been dealt 
with.


This has not been done.  I know people have been complaining and contacting 
instacart regarding these issues, but they are obviously not listening.


I just left a negative review and gave them a two star rating. If you use 
instacart and have had these issues you might want to leave some negative 
feedback as well.


Don't worry, I did remember to complement them on their past efforts at 
accessibility and how helpful the app is, yada yada, so I didn't dump all over 
them, but I wasn't subtle, either.


Let's hope it works.



   Lisa Belville

missktlab1...@frontier.com

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RE: Instacart Still not fixed with latest update

[catwacky via VIPhone]

You know, I used it yesterday, and it did a fair amount of jumping around, so 
it was a bit difficult to choose items, but I did it. But rating the shopper 
was impossible.

Karen



-Original Message-
From: viphone@googlegroups.com  On Behalf Of Robert 
stigile
Sent: Wednesday, September 29, 2021 4:48 PM
To: viphone@googlegroups.com
Subject: Re: Instacart Still not fixed with latest update

Hi,
I have the latest version of Instacart and I am running iOS 15 and I just had 
an Insta cart order the other day and I was able to pick replacement items I 
was able to rate the driver and so far not sure why you’re having issues.

Robert Stigile, Second Vice-President
National Federation of the Blind of California President San Fernando Valley 
Chapter
818-381-9568


> On Sep 29, 2021, at 4:45 PM, Lisa Belville  wrote:
> 
> Hi, all.
> 
> 
> I updated my Instar app to 7.95 with the hopes that the voice over issues-- 
> not being able to rate a delivery or pick replacement items would have been 
> dealt with.
> 
> 
> This has not been done.  I know people have been complaining and contacting 
> instacart regarding these issues, but they are obviously not listening.
> 
> 
> I just left a negative review and gave them a two star rating. If you use 
> instacart and have had these issues you might want to leave some negative 
> feedback as well.
> 
> 
> Don't worry, I did remember to complement them on their past efforts at 
> accessibility and how helpful the app is, yada yada, so I didn't dump all 
> over them, but I wasn't subtle, either.
> 
> 
> Let's hope it works.
> 
> 
> 
>   Lisa Belville
> 
> missktlab1...@frontier.com
> 
> --
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Re: Instacart Still not fixed with latest update

[Robert stigile]

Hi,
I have the latest version of Instacart and I am running iOS 15 and I just had 
an Insta cart order the other day and I was able to pick replacement items I 
was able to rate the driver and so far not sure why you’re having issues.

Robert Stigile, Second Vice-President
National Federation of the Blind of California
President San Fernando Valley Chapter
818-381-9568


> On Sep 29, 2021, at 4:45 PM, Lisa Belville  wrote:
> 
> Hi, all.
> 
> 
> I updated my Instar app to 7.95 with the hopes that the voice over issues-- 
> not being able to rate a delivery or pick replacement items would have been 
> dealt with.
> 
> 
> This has not been done.  I know people have been complaining and contacting 
> instacart regarding these issues, but they are obviously not listening.
> 
> 
> I just left a negative review and gave them a two star rating. If you use 
> instacart and have had these issues you might want to leave some negative 
> feedback as well.
> 
> 
> Don't worry, I did remember to complement them on their past efforts at 
> accessibility and how helpful the app is, yada yada, so I didn't dump all 
> over them, but I wasn't subtle, either.
> 
> 
> Let's hope it works.
> 
> 
> 
>   Lisa Belville
> 
> missktlab1...@frontier.com
> 
> -- 
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Re: Instacart 7.93.0 issues Don't Update.

[Lelia Struve]

Hi I noticed some of what you said and I also noticed that when your in the buy 
it again screen you can't get out of it unless you close and reopen the app.

Lelia 

Sent from my iPhone

> On Sep 17, 2021, at 11:46 AM, Arnold Schmidt  wrote:
> 
> Hopefully it is just me, but I don't think so. After updating, I could not 
> read what she needed to replace, it just said elipsis, I got that figured out 
> another way. But when I tried to rate my order, it just said star rather than 
> telling me how many stars it was. Finally, when I found a text field to send 
> them a message about it, not only would braille screen input not work in it, 
> when I wanted to correct something, I could not edit it. I do hope they get 
> my message and fix this stuff. It is still useable, but not like before. 
> 
> Arnold Schmidt 
> 
> 
> Sent from  Arnold's  iPhone S E 2
> 
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RE: Instacart 7.93.0 issues Don't Update.

[Robin Frost]

Hi Arnold and all,
I just encountered the change in rating and I will report the issue to them as 
well. I took a chance and figured out the sequence in which the stars were in 
but I agree it isn't as easy as the picker. Further when requesting a refund 
the elements for choosing account credit or credit to original method of 
payment don't report their change in status when you select one so you have to 
hope you've gotten it right. Please join me in politely reporting these things 
to them.  It's been my experience that once reported things are addressed 
quickly. Here's hoping that continues. During my delivery today items that 
needed replacing still did report properly though I can't verify which version 
of the app is installed I haven't found that just yet.
Take good care.
Robin


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Arnold 
Schmidt
Sent: Friday, September 17, 2021 1:46 PM
To: viphone@googlegroups.com
Subject: Instacart 7.93.0 issues Don't Update.

Hopefully it is just me, but I don't think so. After updating, I could not read 
what she needed to replace, it just said elipsis, I got that figured out 
another way. But when I tried to rate my order, it just said star rather than 
telling me how many stars it was. Finally, when I found a text field to send 
them a message about it, not only would braille screen input not work in it, 
when I wanted to correct something, I could not edit it. I do hope they get my 
message and fix this stuff. It is still useable, but not like before. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 2

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RE: Instacart question

[corykad]

If you don't see the option from within the Instacart store when you open it, I 
don't think it's possible. I just did it the other day with a Wegman's shoppers 
club card, and it was very easy. When you open the store's page, you should see 
something like save money by entering xx card where xx is the name of whatever 
card you're adding.

Cory
-Original Message-
From: viphone@googlegroups.com  On Behalf Of Dacia 
Luck
Sent: Thursday, November 12, 2020 10:04 AM
To: viphone 
Subject: Instacart question

Hi, I have a question regarding Instacart. I have both a Hy-Vee you where I 
live and to Sam’s Club. I see where I can add what I believe is my Sam’s Club 
membership card. Is this process accessible? Also, does anyone know if there’s 
a way to somehow add my Hy-Vee fuel saver card so that if I purchase items that 
give me money off gasoline I can get the credit and get the money off the next 
time my family and I fill up the car?
Thanks,


Sent from my iPhone

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Re: Instacart question

[Afik Souffir]

Hi,
Is this app available globally? I’m from Israel.
Afik


Sent from my Iphone

On 9 Nov 2020, at 23:08, James Homuth  wrote:

It's under notification settings, I believe. I set it up once, a year or so 
ago, so my memory may be off a little.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Dacia 
Luck
Sent: November 9, 2020 4:06 PM
To: viphone@googlegroups.com
Subject: Re: Instacart question

Where can you set it up so they can text you?

Sent from my iPhone

On Nov 9, 2020, at 3:00 PM, James Homuth  wrote:

You can do that in the app. Tap on your order, and you should see an option to 
chat once it starts being shopped. Alternatively, if you have Instacart set up 
to text you, the chat messages from your shopper will also be texted to you. 
Reply to those texts and they'll get it.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Dacia 
Luck
Sent: November 9, 2020 3:58 PM
To: viphone 
Subject: Instacart question

Hi, I am using Instacart for the first time today. I found selecting my items 
and adding them to my cart and checking out relatively easy. I received an 
email from them that says they received my order. However, now I need to be 
able to check the status of my order and respond when they send me messages if 
they do. Is there somewhere in the app that I can do that? Or do I need to do 
that on my computer?
Thanks for your help,
Deja

Sent from my iPhone

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RE: Instacart question

[James Homuth]

It's under notification settings, I believe. I set it up once, a year or so 
ago, so my memory may be off a little.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Dacia 
Luck
Sent: November 9, 2020 4:06 PM
To: viphone@googlegroups.com
Subject: Re: Instacart question

Where can you set it up so they can text you?

Sent from my iPhone

> On Nov 9, 2020, at 3:00 PM, James Homuth  wrote:
> 
> You can do that in the app. Tap on your order, and you should see an option 
> to chat once it starts being shopped. Alternatively, if you have Instacart 
> set up to text you, the chat messages from your shopper will also be texted 
> to you. Reply to those texts and they'll get it.
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Dacia 
> Luck
> Sent: November 9, 2020 3:58 PM
> To: viphone 
> Subject: Instacart question
> 
> Hi, I am using Instacart for the first time today. I found selecting my items 
> and adding them to my cart and checking out relatively easy. I received an 
> email from them that says they received my order. However, now I need to be 
> able to check the status of my order and respond when they send me messages 
> if they do. Is there somewhere in the app that I can do that? Or do I need to 
> do that on my computer?
> Thanks for your help,
> Deja
> 
> Sent from my iPhone
> 
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Re: Instacart question

[Dacia Luck]

Where can you set it up so they can text you?

Sent from my iPhone

> On Nov 9, 2020, at 3:00 PM, James Homuth  wrote:
> 
> You can do that in the app. Tap on your order, and you should see an option 
> to chat once it starts being shopped. Alternatively, if you have Instacart 
> set up to text you, the chat messages from your shopper will also be texted 
> to you. Reply to those texts and they'll get it.
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Dacia 
> Luck
> Sent: November 9, 2020 3:58 PM
> To: viphone 
> Subject: Instacart question
> 
> Hi, I am using Instacart for the first time today. I found selecting my items 
> and adding them to my cart and checking out relatively easy. I received an 
> email from them that says they received my order. However, now I need to be 
> able to check the status of my order and respond when they send me messages 
> if they do. Is there somewhere in the app that I can do that? Or do I need to 
> do that on my computer?
> Thanks for your help,
> Deja
> 
> Sent from my iPhone
> 
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> 
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RE: Instacart question

[James Homuth]

You can do that in the app. Tap on your order, and you should see an option to 
chat once it starts being shopped. Alternatively, if you have Instacart set up 
to text you, the chat messages from your shopper will also be texted to you. 
Reply to those texts and they'll get it.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Dacia 
Luck
Sent: November 9, 2020 3:58 PM
To: viphone 
Subject: Instacart question

Hi, I am using Instacart for the first time today. I found selecting my items 
and adding them to my cart and checking out relatively easy. I received an 
email from them that says they received my order. However, now I need to be 
able to check the status of my order and respond when they send me messages if 
they do. Is there somewhere in the app that I can do that? Or do I need to do 
that on my computer?
Thanks for your help,
Deja

Sent from my iPhone

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Re: Shipt, was Re: InstaCart App

[Shirley Baker]

I do that too most of the time. I didn't for this last order until they were 
going to show the things I wanted as being out of stock, so I asked them to 
replace those items.

Sent from my iPhone

> On Sep 8, 2020, at 1:28 AM, Kathy Brandt  wrote:
> 
> From my experience, they won’t get anything, prescription or not, from the 
> pharmacy: I was told that they have to check out from pharmacy separately 
> from the rest of the order; they won’t do that.
> 
> Otherwise, even though it takes a little more time, I go through the steps 
> for picking a specific replacement for each item in my cart when I am sure 
> what I finally want, instead of leaving it to pick best match. In some 
> instances, even if an item doesn’t appear in the specific replacement 
> options, you can still do a search.
> 
> 
> On Sep 7, 2020, at 6:01 PM, Shirley Baker  wrote:
> 
> I also really like Instacart. I pay $9.99 a month because I don't always use 
> them every month, as my husband likes to go to the store to do most of the 
> shopping. I have a question. Will they pick up your prescriptions and if so, 
> how is that done? We shop at Kroger here in Nashville where we have our 
> prescriptions so that's the reason for my question.
> 
> Sent from my iPhone
> 
>> On Sep 7, 2020, at 2:59 PM, Ekstrand, Pamela A. -ND 
>>  wrote:
>> 
>> We use Instacart most of the time, and the person who delivers our 
>> groceries has always been the same as the person who did the shopping.  We 
>> have been happy with the service.
>> 
>> We have also used Shypt, but only once so far.  This also worked out well, 
>> so no complaints regarding either service.
>> 
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of 
>> llump...@austin.rr.com
>> Sent: Sunday, September 6, 2020 7:37 PM
>> To: viphone@googlegroups.com
>> Subject: RE: Shipt, was Re: InstaCart App
>> 
>> It has been our understanding that for Instacart, someone does the shopping 
>> and someone else does the delivery which we don't like. In shipt, the 
>> shopper completes the entire process from shopping to delivery.
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of 
>> Arnold Schmidt
>> Sent: Sunday, September 6, 2020 6:35 PM
>> To: viphone@googlegroups.com
>> Subject: Shipt, was Re: InstaCart App
>> 
>> I think Shipt is in my area, too, but I have never used it. How do the two 
>> apps compare, both from an accessibility point of view, and in general. 
>> Thanks for any opinions. 
>> 
>> As an aside, yesterday, somebody was lamenting the fact that in the IOS 13 
>> mail app, individual messages can not be trashed. I had to figure out how to 
>> do it for this reply, to be able to reply to the correct message. Expand the 
>> thread, and it can be done. There is a delete button in the bottom left 
>> corner of the screen. I am glad it allegedly will be better soon. 
>> 
>> Arnold Schmidt 
>> Sent from  Arnold's  iPhone S E 20
>> 
>> On Sep 6, 2020, at 6:07 PM, llump...@austin.rr.com wrote:
>> 
>> I have a little experience with Instacart and the app and pc interface were 
>> accessible. Our main experience, however, is with shipt. The people there 
>> have been very supportive in making their app and pc interface accessible 
>> and their support people have been quick to respond to any problems we had 
>> with the shopping or the interfaces.
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Holly 
>> Jensen
>> Sent: Sunday, September 6, 2020 4:58 PM
>> To: viphone@googlegroups.com
>> Subject: InstaCart App
>> 
>> Hello,
>> 
>> I wanted to write in and ask if anyone in this group has had experience 
>> using InstaCart? If so, is the app accessible, are the drivers 
>> communicative, etc? Many thanks.
>> 
>> Holly
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
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Re: Shipt, was Re: InstaCart App

[Joshua Hendrickson]

You guys are all lucky to be able to use such apps.  I live in a small
town and all that cool stuff isn't available in my area like
Instacart.  I also don't have access to lift or UBER.

On 9/8/20, Kathy Brandt  wrote:
> From my experience, they won’t get anything, prescription or not, from the
> pharmacy: I was told that they have to check out from pharmacy separately
> from the rest of the order; they won’t do that.
>
> Otherwise, even though it takes a little more time, I go through the steps
> for picking a specific replacement for each item in my cart when I am sure
> what I finally want, instead of leaving it to pick best match. In some
> instances, even if an item doesn’t appear in the specific replacement
> options, you can still do a search.
>
>
> On Sep 7, 2020, at 6:01 PM, Shirley Baker  wrote:
>
> I also really like Instacart. I pay $9.99 a month because I don't always use
> them every month, as my husband likes to go to the store to do most of the
> shopping. I have a question. Will they pick up your prescriptions and if so,
> how is that done? We shop at Kroger here in Nashville where we have our
> prescriptions so that's the reason for my question.
>
> Sent from my iPhone
>
>> On Sep 7, 2020, at 2:59 PM, Ekstrand, Pamela A. -ND
>>  wrote:
>>
>> We use Instacart most of the time, and the person who delivers our
>> groceries has always been the same as the person who did the shopping.  We
>> have been happy with the service.
>>
>> We have also used Shypt, but only once so far.  This also worked out well,
>> so no complaints regarding either service.
>>
>>
>>
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of
>> llump...@austin.rr.com
>> Sent: Sunday, September 6, 2020 7:37 PM
>> To: viphone@googlegroups.com
>> Subject: RE: Shipt, was Re: InstaCart App
>>
>> It has been our understanding that for Instacart, someone does the
>> shopping and someone else does the delivery which we don't like. In shipt,
>> the shopper completes the entire process from shopping to delivery.
>>
>>
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of
>> Arnold Schmidt
>> Sent: Sunday, September 6, 2020 6:35 PM
>> To: viphone@googlegroups.com
>> Subject: Shipt, was Re: InstaCart App
>>
>> I think Shipt is in my area, too, but I have never used it. How do the two
>> apps compare, both from an accessibility point of view, and in general.
>> Thanks for any opinions.
>>
>> As an aside, yesterday, somebody was lamenting the fact that in the IOS 13
>> mail app, individual messages can not be trashed. I had to figure out how
>> to do it for this reply, to be able to reply to the correct message.
>> Expand the thread, and it can be done. There is a delete button in the
>> bottom left corner of the screen. I am glad it allegedly will be better
>> soon.
>>
>> Arnold Schmidt
>> Sent from  Arnold's  iPhone S E 20
>>
>> On Sep 6, 2020, at 6:07 PM, llump...@austin.rr.com wrote:
>>
>> I have a little experience with Instacart and the app and pc interface
>> were accessible. Our main experience, however, is with shipt. The people
>> there have been very supportive in making their app and pc interface
>> accessible and their support people have been quick to respond to any
>> problems we had with the shopping or the interfaces.
>>
>>
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of
>> Holly Jensen
>> Sent: Sunday, September 6, 2020 4:58 PM
>> To: viphone@googlegroups.com
>> Subject: InstaCart App
>>
>> Hello,
>>
>> I wanted to write in and ask if anyone in this group has had experience
>> using InstaCart? If so, is the app accessible, are the drivers
>> communicative, etc? Many thanks.
>>
>> Holly
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list, or
>> if you feel that a member's post is inappropriate, please contact the
>> owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
>> caraqu...@caraquinn.com
>>
>> The archives for this list can be searched at:
>> https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2Fdata=02%7C01%7Cpamela.a.ekstrand.-nd%40disney

Re: Shipt, was Re: InstaCart App

[Kathy Brandt]

>From my experience, they won’t get anything, prescription or not, from the 
>pharmacy: I was told that they have to check out from pharmacy separately from 
>the rest of the order; they won’t do that.

Otherwise, even though it takes a little more time, I go through the steps for 
picking a specific replacement for each item in my cart when I am sure what I 
finally want, instead of leaving it to pick best match. In some instances, even 
if an item doesn’t appear in the specific replacement options, you can still do 
a search.


On Sep 7, 2020, at 6:01 PM, Shirley Baker  wrote:

I also really like Instacart. I pay $9.99 a month because I don't always use 
them every month, as my husband likes to go to the store to do most of the 
shopping. I have a question. Will they pick up your prescriptions and if so, 
how is that done? We shop at Kroger here in Nashville where we have our 
prescriptions so that's the reason for my question.

Sent from my iPhone

> On Sep 7, 2020, at 2:59 PM, Ekstrand, Pamela A. -ND 
>  wrote:
> 
> We use Instacart most of the time, and the person who delivers our groceries 
> has always been the same as the person who did the shopping.  We have been 
> happy with the service.
> 
> We have also used Shypt, but only once so far.  This also worked out well, so 
> no complaints regarding either service.
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> llump...@austin.rr.com
> Sent: Sunday, September 6, 2020 7:37 PM
> To: viphone@googlegroups.com
> Subject: RE: Shipt, was Re: InstaCart App
> 
> It has been our understanding that for Instacart, someone does the shopping 
> and someone else does the delivery which we don't like. In shipt, the shopper 
> completes the entire process from shopping to delivery.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Arnold 
> Schmidt
> Sent: Sunday, September 6, 2020 6:35 PM
> To: viphone@googlegroups.com
> Subject: Shipt, was Re: InstaCart App
> 
> I think Shipt is in my area, too, but I have never used it. How do the two 
> apps compare, both from an accessibility point of view, and in general. 
> Thanks for any opinions. 
> 
> As an aside, yesterday, somebody was lamenting the fact that in the IOS 13 
> mail app, individual messages can not be trashed. I had to figure out how to 
> do it for this reply, to be able to reply to the correct message. Expand the 
> thread, and it can be done. There is a delete button in the bottom left 
> corner of the screen. I am glad it allegedly will be better soon. 
> 
> Arnold Schmidt 
> Sent from  Arnold's  iPhone S E 20
> 
> On Sep 6, 2020, at 6:07 PM, llump...@austin.rr.com wrote:
> 
> I have a little experience with Instacart and the app and pc interface were 
> accessible. Our main experience, however, is with shipt. The people there 
> have been very supportive in making their app and pc interface accessible and 
> their support people have been quick to respond to any problems we had with 
> the shopping or the interfaces.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Holly 
> Jensen
> Sent: Sunday, September 6, 2020 4:58 PM
> To: viphone@googlegroups.com
> Subject: InstaCart App
> 
> Hello,
> 
> I wanted to write in and ask if anyone in this group has had experience using 
> InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
> Many thanks.
> 
> Holly
> 
> -- 
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> 
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> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
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> caraqu...@caraquinn.com
> 
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Re: Shipt, was Re: InstaCart App

[Shirley Baker]

I also really like Instacart. I pay $9.99 a month because I don't always use 
them every month, as my husband likes to go to the store to do most of the 
shopping. I have a question. Will they pick up your prescriptions and if so, 
how is that done? We shop at Kroger here in Nashville where we have our 
prescriptions so that's the reason for my question.

Sent from my iPhone

> On Sep 7, 2020, at 2:59 PM, Ekstrand, Pamela A. -ND 
>  wrote:
> 
> We use Instacart most of the time, and the person who delivers our groceries 
> has always been the same as the person who did the shopping.  We have been 
> happy with the service.
> 
> We have also used Shypt, but only once so far.  This also worked out well, so 
> no complaints regarding either service.
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> llump...@austin.rr.com
> Sent: Sunday, September 6, 2020 7:37 PM
> To: viphone@googlegroups.com
> Subject: RE: Shipt, was Re: InstaCart App
> 
> It has been our understanding that for Instacart, someone does the shopping 
> and someone else does the delivery which we don't like. In shipt, the shopper 
> completes the entire process from shopping to delivery.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Arnold 
> Schmidt
> Sent: Sunday, September 6, 2020 6:35 PM
> To: viphone@googlegroups.com
> Subject: Shipt, was Re: InstaCart App
> 
> I think Shipt is in my area, too, but I have never used it. How do the two 
> apps compare, both from an accessibility point of view, and in general. 
> Thanks for any opinions. 
> 
> As an aside, yesterday, somebody was lamenting the fact that in the IOS 13 
> mail app, individual messages can not be trashed. I had to figure out how to 
> do it for this reply, to be able to reply to the correct message. Expand the 
> thread, and it can be done. There is a delete button in the bottom left 
> corner of the screen. I am glad it allegedly will be better soon. 
> 
> Arnold Schmidt 
> Sent from  Arnold's  iPhone S E 20
> 
> On Sep 6, 2020, at 6:07 PM, llump...@austin.rr.com wrote:
> 
> I have a little experience with Instacart and the app and pc interface were 
> accessible. Our main experience, however, is with shipt. The people there 
> have been very supportive in making their app and pc interface accessible and 
> their support people have been quick to respond to any problems we had with 
> the shopping or the interfaces.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Holly 
> Jensen
> Sent: Sunday, September 6, 2020 4:58 PM
> To: viphone@googlegroups.com
> Subject: InstaCart App
> 
> Hello,
> 
> I wanted to write in and ask if anyone in this group has had experience using 
> InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
> Many thanks.
> 
> Holly
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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RE: InstaCart App

[Paul JOrdan]

When comparing the Shipt app and the InstaCart app, I find shipt is a little 
more cumbersome with voiceOver on the Iphone.
I like InstaCart because, in our area, more stores are available with instaCart 
but there are only two stores that are available on Shipt. Yearly membership 
and delivery charges are the same for both apps.
I have gotten good service from both, but the stores that are on the instaCart 
app are geographically closer to me so I usually get my groceries in less than 
2 hours.
Paula Jordan
-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
llump...@austin.rr.com
Sent: Sunday, September 6, 2020 10:27 PM
To: viphone@googlegroups.com
Subject: RE: InstaCart App

The usual practice is this. I speak for Shipt. You join for a yearly membership 
of $99 and you may can join for a monthly fee. The delivery fee is $10 or so 
for any order up to $35. Anything we order above $35 is free delivery. I don't 
know about sale prices or points. The service is worth it to us because it 
frees us from being dependent on someone.
 

-Original Message-
From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Sunday, September 6, 2020 9:13 PM
To: viphone@googlegroups.com
Subject: RE: InstaCart App

Hi All, 
I have often wondered about this service, so if I may please ask you, is this 
service expensive? From my understanding, this service charges $14.95 just to 
use the service, and then they charge a delivery fee of $4.95, and they do not 
honor the sale prices because that is another way they make money? Meaning we 
as customers don't get the actual sale price, and we as customers can't use a 
reward card if we have one, but the shoppers use their personal reward card, so 
then the shoppers also get our points on their own reward card.  I do give a 
tip, so I include this as well.  Do customers have to order a certain amount 
maybe like $30 or 50 to use the service.  I hear so many people saying this is 
a great service, but when I ask them how much does the service charge, no one 
knows for sure.  I could very well be wrong, but this is what I read from the 
agreement on their web site.  So, please let me know if I am wrong, as I would 
appreciate it.  
Maybe it is different in different areas, not for sure.  

Janet 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mary Jo Partyka
Sent: Sunday, September 06, 2020 8:11 PM
To: 'Karen Delzer' via VIPhone
Subject: Re: InstaCart App

Hi,

I have been using Instacart since the pandemic hit in March and we order 
groceries every week.  The app is easy to use and the store personnel are 
cooperative.  The shoppers ask us questions when items are out of stock or not 
good quality and give me a chance to reply with my answer.  The drivers bring 
the groceries to our front door and my husband goes out to get them.  m.  The 
shoppers are nice.  One time one of the items we ordered was missing.  We 
called the support line and they credited our account for the missing item.  It 
could have been misplaced when the items were being rung up.  We are very 
pleased with the service.


> On Sep 6, 2020, at 5:57 PM, Holly Jensen  
> wrote:
> 
> Hello,
> 
> I wanted to write in and ask if anyone in this group has had experience using 
> InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
> Many thanks.
> 
> Holly
> 
> -- 
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> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
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> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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RE: Shipt, was Re: InstaCart App

[Ekstrand, Pamela A. -ND]

We use Instacart most of the time, and the person who delivers our groceries 
has always been the same as the person who did the shopping.  We have been 
happy with the service.

We have also used Shypt, but only once so far.  This also worked out well, so 
no complaints regarding either service.



-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
llump...@austin.rr.com
Sent: Sunday, September 6, 2020 7:37 PM
To: viphone@googlegroups.com
Subject: RE: Shipt, was Re: InstaCart App

It has been our understanding that for Instacart, someone does the shopping and 
someone else does the delivery which we don't like. In shipt, the shopper 
completes the entire process from shopping to delivery.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Arnold 
Schmidt
Sent: Sunday, September 6, 2020 6:35 PM
To: viphone@googlegroups.com
Subject: Shipt, was Re: InstaCart App

I think Shipt is in my area, too, but I have never used it. How do the two apps 
compare, both from an accessibility point of view, and in general. Thanks for 
any opinions. 

As an aside, yesterday, somebody was lamenting the fact that in the IOS 13 mail 
app, individual messages can not be trashed. I had to figure out how to do it 
for this reply, to be able to reply to the correct message. Expand the thread, 
and it can be done. There is a delete button in the bottom left corner of the 
screen. I am glad it allegedly will be better soon. 

Arnold Schmidt 
Sent from  Arnold's  iPhone S E 20

On Sep 6, 2020, at 6:07 PM, llump...@austin.rr.com wrote:

I have a little experience with Instacart and the app and pc interface were 
accessible. Our main experience, however, is with shipt. The people there have 
been very supportive in making their app and pc interface accessible and their 
support people have been quick to respond to any problems we had with the 
shopping or the interfaces.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Holly 
Jensen
Sent: Sunday, September 6, 2020 4:58 PM
To: viphone@googlegroups.com
Subject: InstaCart App

Hello,

I wanted to write in and ask if anyone in this group has had experience using 
InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
Many thanks.

Holly

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Re: InstaCart App

[Ann Byrne]

My shoppers text me if an item is out of stock.  You can have them 
call if you prefer.

At 01:02 AM 9/7/2020, you wrote:

Hello Janet,
In my experience, sometimes a shopper will call if the store is out of
an item. When items are added to the cart, the app also notifies that
the store is out and allows for choosing a replacement. There is also
an option to choose a replacement on the product by tapping on the
product itself and choosing replace with best match or don't replace.
I use the iPhone app.
About expiration dates, you could try to leave an instruction note
like please check expiration dates on the product instructions page.
I do leave my information on the app so that it does not need to be
entered in. I think that one can also pay with Apple pay if I am not
mistaken. I am not sure if there is a certain amount for the tip.
After your items are delivered, a rating must be left for both the
experience and the shopper. Problem issue can be reported an Instacart
is very responsive. You can also contact Instacart support.
The app is VoiceOver accessible however, when placing a product in the
cart, VoiceOver used to report, add to cart dimmed button while still
being available. I am not sure if this has been corrected, but this is
an item of note.
Other than that, the app works fine.


On 9/6/20, janet gross  wrote:
> Hi Shai,
> I have been looking for a shopping service.  I will check them out
> thoroughly.  I have this service where I live, and I definitely want a
> shopping service like this.  $99 a year isn't a bad deal, and matter of
> fact, this service is right where my favorite store is.  Can I ask you if
> you order an item, and the store is out of it, will the shopper call you to
> let you know, or to ask you if you want to replace it with something else?
> Do you use this app on the phone, or on the pc?
> Is there somewhere on the app to ask the shopper to please check the
> expiration date especially on the dairy products? I can't even 
begin to  say
> how many times when I'm at the store, and the shopper picks up 
the products,
> and I ask him or her to check the expiration date, and low in 
behold, it was

> out dated some days ago.
> Do you have your credit card information saved on their web site, so you
> don't have to enter it every time you place an order?
> Is there a certain amount for the tip?
> If you have a problem with the purchases, can you call someone to report or
> if you don't get what you asked for, but still been charged for it?
> Am I right in assuming this app is accessible with VoiceOver?
>
> Thank you so much.
>
> Janet
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Shai
> Sent: Sunday, September 06, 2020 10:26 PM
> To: viphone@googlegroups.com
> Subject: Re: InstaCart App
>
> Hello,
> Here in Los Angeles, Instacart charges $99 a year and orders $35 and
> up receive free delivery. One does not have to subscribe to the $99
> service, but they will pay the delivery fees and any other applicable
> prices.
> I know that this is also the same in San Diego as well.
> I have seen sales on different items through them.
> On 9/6/20, janet gross  wrote:
>> Hi All,
>> I have often wondered about this service, so if I may please ask you, is
>> this service expensive? From my understanding, this service charges
>> $14.95
>> just to use the service, and then they charge a delivery fee of $4.95,
>> and
>> they do not honor the sale prices because that is another way they make
>> money? Meaning we as customers don't get the actual sale price, and we as
>> customers can't use a reward card if we have one, but the shoppers use
>> their
>> personal reward card, so then the shoppers also get our points on their
>> own
>> reward card.  I do give a tip, so I include this as well.  Do customers
>> have
>> to order a certain amount maybe like $30 or 50 to use the service.  I
>> hear
>> so many people saying this is a great service, but when I ask them how
>> much
>> does the service charge, no one knows for sure.  I could very well be
>> wrong,
>> but this is what I read from the agreement on their web site.  So, please
>> let me know if I am wrong, as I would appreciate it.
>> Maybe it is different in different areas, not for sure.
>>
>> Janet
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>> Behalf
>> Of Mary Jo Partyka
>> Sent: Sunday, September 06, 2020 8:11 PM
>> To: 'Karen Delzer' via VIPhone
>> Subject: Re: InstaCart App
>>
>> Hi,
>>
>> I have been using Instacart since the pandemic hit in March and we order
>> groceries ev

Re: Shipt, was Re: InstaCart App

[Kay Malmquist]

Well, I know several people that are shoppers for Instacart, and they all do 
the shopping and then they deliver what they shopped for.  This is in five 
different cities.


Kay Malmquist
kay.malmqu...@gmail.com

"He that cannot forgive others breaks the bridge over which he must pass 
himself," and we forget that only grace can break the cycle of ancient 
hatreds among peoples. (It is notable that while I have regretted not 
granting grace to others, I've never once regretted extending it.)"

- Edward Herbert

- Original Message - 
From: 
To: 
Sent: Sunday, September 06, 2020 6:36 PM
Subject: RE: Shipt, was Re: InstaCart App


It has been our understanding that for Instacart, someone does the shopping 
and someone else does the delivery which we don't like. In shipt, the 
shopper completes the entire process from shopping to delivery.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
Arnold Schmidt
Sent: Sunday, September 6, 2020 6:35 PM
To: viphone@googlegroups.com
Subject: Shipt, was Re: InstaCart App

I think Shipt is in my area, too, but I have never used it. How do the two 
apps compare, both from an accessibility point of view, and in general. 
Thanks for any opinions.

As an aside, yesterday, somebody was lamenting the fact that in the IOS 13 
mail app, individual messages can not be trashed. I had to figure out how to 
do it for this reply, to be able to reply to the correct message. Expand the 
thread, and it can be done. There is a delete button in the bottom left 
corner of the screen. I am glad it allegedly will be better soon.

Arnold Schmidt
Sent from  Arnold's  iPhone S E 20

On Sep 6, 2020, at 6:07 PM, llump...@austin.rr.com wrote:

?I have a little experience with Instacart and the app and pc interface were 
accessible. Our main experience, however, is with shipt. The people there 
have been very supportive in making their app and pc interface accessible 
and their support people have been quick to respond to any problems we had 
with the shopping or the interfaces.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Holly 
Jensen
Sent: Sunday, September 6, 2020 4:58 PM
To: viphone@googlegroups.com
Subject: InstaCart App

Hello,

I wanted to write in and ask if anyone in this group has had experience 
using InstaCart? If so, is the app accessible, are the drivers 
communicative, etc? Many thanks.

Holly

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Re: InstaCart App

[Julie Dawson]

You can call 888 2467822 to discuss your account and adjustments. You can put 
an item in your profile that you wish to be called via phone to discuss 
replacements or chat with the shopper/driver which for me have always been the 
same person. I pay $9.99 per month and if I purchase $35.00 products or above 
the delivery is free. Once you set your account up with credit card information 
it is saved so when you check out it is withdrawn from your account. Often 
Instacart originally withdraws a slightly larger amount to cover extra products 
if you add more to your order before shopping begins but the original amount of 
the transaction is what is actually processed. 
HTH,
Julie Dawson
  - Original Message - 
  From: janet gross 
  To: viphone@googlegroups.com 
  Sent: Sunday, September 6, 2020 11:56 PM
  Subject: RE: InstaCart App


  Hi Shai, 
  I have been looking for a shopping service.  I will check them out 
thoroughly.  I have this service where I live, and I definitely want a shopping 
service like this.  $99 a year isn't a bad deal, and matter of fact, this 
service is right where my favorite store is.  Can I ask you if you order an 
item, and the store is out of it, will the shopper call you to let you know, or 
to ask you if you want to replace it with something else? Do you use this app 
on the phone, or on the pc? 
  Is there somewhere on the app to ask the shopper to please check the 
expiration date especially on the dairy products? I can't even begin to  say 
how many times when I'm at the store, and the shopper picks up the products, 
and I ask him or her to check the expiration date, and low in behold, it was 
out dated some days ago.  
  Do you have your credit card information saved on their web site, so you 
don't have to enter it every time you place an order? 
  Is there a certain amount for the tip? 
  If you have a problem with the purchases, can you call someone to report or 
if you don't get what you asked for, but still been charged for it?
  Am I right in assuming this app is accessible with VoiceOver?  

  Thank you so much. 

  Janet  

  -Original Message-
  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Shai
  Sent: Sunday, September 06, 2020 10:26 PM
  To: viphone@googlegroups.com
  Subject: Re: InstaCart App

  Hello,
  Here in Los Angeles, Instacart charges $99 a year and orders $35 and
  up receive free delivery. One does not have to subscribe to the $99
  service, but they will pay the delivery fees and any other applicable
  prices.
  I know that this is also the same in San Diego as well.
  I have seen sales on different items through them.
  On 9/6/20, janet gross  wrote:
  > Hi All,
  > I have often wondered about this service, so if I may please ask you, is
  > this service expensive? From my understanding, this service charges $14.95
  > just to use the service, and then they charge a delivery fee of $4.95, and
  > they do not honor the sale prices because that is another way they make
  > money? Meaning we as customers don't get the actual sale price, and we as
  > customers can't use a reward card if we have one, but the shoppers use their
  > personal reward card, so then the shoppers also get our points on their own
  > reward card.  I do give a tip, so I include this as well.  Do customers have
  > to order a certain amount maybe like $30 or 50 to use the service.  I hear
  > so many people saying this is a great service, but when I ask them how much
  > does the service charge, no one knows for sure.  I could very well be wrong,
  > but this is what I read from the agreement on their web site.  So, please
  > let me know if I am wrong, as I would appreciate it.
  > Maybe it is different in different areas, not for sure.
  >
  > Janet
  >
  > -Original Message-
  > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
  > Of Mary Jo Partyka
  > Sent: Sunday, September 06, 2020 8:11 PM
  > To: 'Karen Delzer' via VIPhone
  > Subject: Re: InstaCart App
  >
  > Hi,
  >
  > I have been using Instacart since the pandemic hit in March and we order
  > groceries every week.  The app is easy to use and the store personnel are
  > cooperative.  The shoppers ask us questions when items are out of stock or
  > not good quality and give me a chance to reply with my answer.  The drivers
  > bring the groceries to our front door and my husband goes out to get them.
  > m.  The shoppers are nice.  One time one of the items we ordered was
  > missing.  We called the support line and they credited our account for the
  > missing item.  It could have been misplaced when the items were being rung
  > up.  We are very pleased with the service.
  >
  >
  >> On Sep 6, 2020, at 5:57 PM, Holly Jensen 
  >> wrote:
  >>
  >> Hello,
  >>
  >> I wanted to w

Re: InstaCart App

[Shai]

Hello Janet,
In my experience, sometimes a shopper will call if the store is out of
an item. When items are added to the cart, the app also notifies that
the store is out and allows for choosing a replacement. There is also
an option to choose a replacement on the product by tapping on the
product itself and choosing replace with best match or don't replace.
I use the iPhone app.
About expiration dates, you could try to leave an instruction note
like please check expiration dates on the product instructions page.
I do leave my information on the app so that it does not need to be
entered in. I think that one can also pay with Apple pay if I am not
mistaken. I am not sure if there is a certain amount for the tip.
After your items are delivered, a rating must be left for both the
experience and the shopper. Problem issue can be reported an Instacart
is very responsive. You can also contact Instacart support.
The app is VoiceOver accessible however, when placing a product in the
cart, VoiceOver used to report, add to cart dimmed button while still
being available. I am not sure if this has been corrected, but this is
an item of note.
Other than that, the app works fine.


On 9/6/20, janet gross  wrote:
> Hi Shai,
> I have been looking for a shopping service.  I will check them out
> thoroughly.  I have this service where I live, and I definitely want a
> shopping service like this.  $99 a year isn't a bad deal, and matter of
> fact, this service is right where my favorite store is.  Can I ask you if
> you order an item, and the store is out of it, will the shopper call you to
> let you know, or to ask you if you want to replace it with something else?
> Do you use this app on the phone, or on the pc?
> Is there somewhere on the app to ask the shopper to please check the
> expiration date especially on the dairy products? I can't even begin to  say
> how many times when I'm at the store, and the shopper picks up the products,
> and I ask him or her to check the expiration date, and low in behold, it was
> out dated some days ago.
> Do you have your credit card information saved on their web site, so you
> don't have to enter it every time you place an order?
> Is there a certain amount for the tip?
> If you have a problem with the purchases, can you call someone to report or
> if you don't get what you asked for, but still been charged for it?
> Am I right in assuming this app is accessible with VoiceOver?
>
> Thank you so much.
>
> Janet
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Shai
> Sent: Sunday, September 06, 2020 10:26 PM
> To: viphone@googlegroups.com
> Subject: Re: InstaCart App
>
> Hello,
> Here in Los Angeles, Instacart charges $99 a year and orders $35 and
> up receive free delivery. One does not have to subscribe to the $99
> service, but they will pay the delivery fees and any other applicable
> prices.
> I know that this is also the same in San Diego as well.
> I have seen sales on different items through them.
> On 9/6/20, janet gross  wrote:
>> Hi All,
>> I have often wondered about this service, so if I may please ask you, is
>> this service expensive? From my understanding, this service charges
>> $14.95
>> just to use the service, and then they charge a delivery fee of $4.95,
>> and
>> they do not honor the sale prices because that is another way they make
>> money? Meaning we as customers don't get the actual sale price, and we as
>> customers can't use a reward card if we have one, but the shoppers use
>> their
>> personal reward card, so then the shoppers also get our points on their
>> own
>> reward card.  I do give a tip, so I include this as well.  Do customers
>> have
>> to order a certain amount maybe like $30 or 50 to use the service.  I
>> hear
>> so many people saying this is a great service, but when I ask them how
>> much
>> does the service charge, no one knows for sure.  I could very well be
>> wrong,
>> but this is what I read from the agreement on their web site.  So, please
>> let me know if I am wrong, as I would appreciate it.
>> Maybe it is different in different areas, not for sure.
>>
>> Janet
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>> Behalf
>> Of Mary Jo Partyka
>> Sent: Sunday, September 06, 2020 8:11 PM
>> To: 'Karen Delzer' via VIPhone
>> Subject: Re: InstaCart App
>>
>> Hi,
>>
>> I have been using Instacart since the pandemic hit in March and we order
>> groceries every week.  The app is easy to use and the store personnel are
>> cooperative.  The shoppers ask us questions when item

RE: InstaCart App ... pricing

[Ann Byrne]

You can purchase a monthly subscription to both Shipt and 
Instacart.  Shipt is $14.95, and I think instacart is a little less, 
but I'm subscribed to Shipt and not Instacart so the amount for 
Instacart may be wrong.  when I use shipt, there is no charge per 
ddelivery as that is covered by the monthly fee.  the last time I 
used Instacart the delivery charge was about $5.  both services 
encourage a tip as well.

I have had good service from both shipt and Instacart.
At 09:27 PM 9/6/2020, you wrote:
The usual practice is this. I speak for Shipt. You join for a yearly 
membership of $99 and you may can join for a monthly fee. The 
delivery fee is $10 or so for any order up to $35. Anything we order 
above $35 is free delivery. I don't know about sale prices or 
points. The service is worth it to us because it frees us from being 
dependent on someone.



-Original Message-
From: viphone@googlegroups.com  On Behalf 
Of janet gross

Sent: Sunday, September 6, 2020 9:13 PM
To: viphone@googlegroups.com
Subject: RE: InstaCart App

Hi All,
I have often wondered about this service, so if I may please ask 
you, is this service expensive? From my understanding, this service 
charges $14.95 just to use the service, and then they charge a 
delivery fee of $4.95, and they do not honor the sale prices because 
that is another way they make money? Meaning we as customers don't 
get the actual sale price, and we as customers can't use a reward 
card if we have one, but the shoppers use their personal reward 
card, so then the shoppers also get our points on their own reward 
card.  I do give a tip, so I include this as well.  Do customers 
have to order a certain amount maybe like $30 or 50 to use the 
service.  I hear so many people saying this is a great service, but 
when I ask them how much does the service charge, no one knows for 
sure.  I could very well be wrong, but this is what I read from the 
agreement on their web site.  So, please let me know if I am wrong, 
as I would appreciate it.

Maybe it is different in different areas, not for sure.

Janet

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
Behalf Of Mary Jo Partyka

Sent: Sunday, September 06, 2020 8:11 PM
To: 'Karen Delzer' via VIPhone
Subject: Re: InstaCart App

Hi,

I have been using Instacart since the pandemic hit in March and we 
order groceries every week.  The app is easy to use and the store 
personnel are cooperative.  The shoppers ask us questions when items 
are out of stock or not good quality and give me a chance to reply 
with my answer.  The drivers bring the groceries to our front door 
and my husband goes out to get them.  m.  The shoppers are 
nice.  One time one of the items we ordered was missing.  We called 
the support line and they credited our account for the missing 
item.  It could have been misplaced when the items were being rung 
up.  We are very pleased with the service.



> On Sep 6, 2020, at 5:57 PM, Holly Jensen 
 wrote:

>
> Hello,
>
> I wanted to write in and ask if anyone in this group has had 
experience using InstaCart? If so, is the app accessible, are the 
drivers communicative, etc? Many thanks.

>
> Holly
>
> --
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iPhone list.

>
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list, or if you feel that a member's post is inappropriate, please 
contact the owners or moderators directly rather than posting on 
the list itself.

>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached 
at:  mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach 
Cara at caraqu...@caraquinn.com

>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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RE: InstaCart App

[janet gross]

Hi Shai, 
I have been looking for a shopping service.  I will check them out thoroughly.  
I have this service where I live, and I definitely want a shopping service like 
this.  $99 a year isn't a bad deal, and matter of fact, this service is right 
where my favorite store is.  Can I ask you if you order an item, and the store 
is out of it, will the shopper call you to let you know, or to ask you if you 
want to replace it with something else? Do you use this app on the phone, or on 
the pc? 
Is there somewhere on the app to ask the shopper to please check the expiration 
date especially on the dairy products? I can't even begin to  say how many 
times when I'm at the store, and the shopper picks up the products, and I ask 
him or her to check the expiration date, and low in behold, it was out dated 
some days ago.  
Do you have your credit card information saved on their web site, so you don't 
have to enter it every time you place an order? 
Is there a certain amount for the tip? 
If you have a problem with the purchases, can you call someone to report or if 
you don't get what you asked for, but still been charged for it?
Am I right in assuming this app is accessible with VoiceOver?  

Thank you so much. 

Janet  

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Shai
Sent: Sunday, September 06, 2020 10:26 PM
To: viphone@googlegroups.com
Subject: Re: InstaCart App

Hello,
Here in Los Angeles, Instacart charges $99 a year and orders $35 and
up receive free delivery. One does not have to subscribe to the $99
service, but they will pay the delivery fees and any other applicable
prices.
I know that this is also the same in San Diego as well.
I have seen sales on different items through them.
On 9/6/20, janet gross  wrote:
> Hi All,
> I have often wondered about this service, so if I may please ask you, is
> this service expensive? From my understanding, this service charges $14.95
> just to use the service, and then they charge a delivery fee of $4.95, and
> they do not honor the sale prices because that is another way they make
> money? Meaning we as customers don't get the actual sale price, and we as
> customers can't use a reward card if we have one, but the shoppers use their
> personal reward card, so then the shoppers also get our points on their own
> reward card.  I do give a tip, so I include this as well.  Do customers have
> to order a certain amount maybe like $30 or 50 to use the service.  I hear
> so many people saying this is a great service, but when I ask them how much
> does the service charge, no one knows for sure.  I could very well be wrong,
> but this is what I read from the agreement on their web site.  So, please
> let me know if I am wrong, as I would appreciate it.
> Maybe it is different in different areas, not for sure.
>
> Janet
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Mary Jo Partyka
> Sent: Sunday, September 06, 2020 8:11 PM
> To: 'Karen Delzer' via VIPhone
> Subject: Re: InstaCart App
>
> Hi,
>
> I have been using Instacart since the pandemic hit in March and we order
> groceries every week.  The app is easy to use and the store personnel are
> cooperative.  The shoppers ask us questions when items are out of stock or
> not good quality and give me a chance to reply with my answer.  The drivers
> bring the groceries to our front door and my husband goes out to get them.
> m.  The shoppers are nice.  One time one of the items we ordered was
> missing.  We called the support line and they credited our account for the
> missing item.  It could have been misplaced when the items were being rung
> up.  We are very pleased with the service.
>
>
>> On Sep 6, 2020, at 5:57 PM, Holly Jensen 
>> wrote:
>>
>> Hello,
>>
>> I wanted to write in and ask if anyone in this group has had experience
>> using InstaCart? If so, is the app accessible, are the drivers
>> communicative, etc? Many thanks.
>>
>> Holly
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list, or
>> if you feel that a member's post is inappropriate, please contact the
>> owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
>> caraqu...@caraquinn.com
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google Gro

Re: InstaCart App

[Shai]

Hello,
Here in Los Angeles, Instacart charges $99 a year and orders $35 and
up receive free delivery. One does not have to subscribe to the $99
service, but they will pay the delivery fees and any other applicable
prices.
I know that this is also the same in San Diego as well.
I have seen sales on different items through them.
On 9/6/20, janet gross  wrote:
> Hi All,
> I have often wondered about this service, so if I may please ask you, is
> this service expensive? From my understanding, this service charges $14.95
> just to use the service, and then they charge a delivery fee of $4.95, and
> they do not honor the sale prices because that is another way they make
> money? Meaning we as customers don't get the actual sale price, and we as
> customers can't use a reward card if we have one, but the shoppers use their
> personal reward card, so then the shoppers also get our points on their own
> reward card.  I do give a tip, so I include this as well.  Do customers have
> to order a certain amount maybe like $30 or 50 to use the service.  I hear
> so many people saying this is a great service, but when I ask them how much
> does the service charge, no one knows for sure.  I could very well be wrong,
> but this is what I read from the agreement on their web site.  So, please
> let me know if I am wrong, as I would appreciate it.
> Maybe it is different in different areas, not for sure.
>
> Janet
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Mary Jo Partyka
> Sent: Sunday, September 06, 2020 8:11 PM
> To: 'Karen Delzer' via VIPhone
> Subject: Re: InstaCart App
>
> Hi,
>
> I have been using Instacart since the pandemic hit in March and we order
> groceries every week.  The app is easy to use and the store personnel are
> cooperative.  The shoppers ask us questions when items are out of stock or
> not good quality and give me a chance to reply with my answer.  The drivers
> bring the groceries to our front door and my husband goes out to get them.
> m.  The shoppers are nice.  One time one of the items we ordered was
> missing.  We called the support line and they credited our account for the
> missing item.  It could have been misplaced when the items were being rung
> up.  We are very pleased with the service.
>
>
>> On Sep 6, 2020, at 5:57 PM, Holly Jensen 
>> wrote:
>>
>> Hello,
>>
>> I wanted to write in and ask if anyone in this group has had experience
>> using InstaCart? If so, is the app accessible, are the drivers
>> communicative, etc? Many thanks.
>>
>> Holly
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
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RE: InstaCart App

[llumpkin]

The usual practice is this. I speak for Shipt. You join for a yearly membership 
of $99 and you may can join for a monthly fee. The delivery fee is $10 or so 
for any order up to $35. Anything we order above $35 is free delivery. I don't 
know about sale prices or points. The service is worth it to us because it 
frees us from being dependent on someone.
 

-Original Message-
From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Sunday, September 6, 2020 9:13 PM
To: viphone@googlegroups.com
Subject: RE: InstaCart App

Hi All, 
I have often wondered about this service, so if I may please ask you, is this 
service expensive? From my understanding, this service charges $14.95 just to 
use the service, and then they charge a delivery fee of $4.95, and they do not 
honor the sale prices because that is another way they make money? Meaning we 
as customers don't get the actual sale price, and we as customers can't use a 
reward card if we have one, but the shoppers use their personal reward card, so 
then the shoppers also get our points on their own reward card.  I do give a 
tip, so I include this as well.  Do customers have to order a certain amount 
maybe like $30 or 50 to use the service.  I hear so many people saying this is 
a great service, but when I ask them how much does the service charge, no one 
knows for sure.  I could very well be wrong, but this is what I read from the 
agreement on their web site.  So, please let me know if I am wrong, as I would 
appreciate it.  
Maybe it is different in different areas, not for sure.  

Janet 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mary Jo Partyka
Sent: Sunday, September 06, 2020 8:11 PM
To: 'Karen Delzer' via VIPhone
Subject: Re: InstaCart App

Hi,

I have been using Instacart since the pandemic hit in March and we order 
groceries every week.  The app is easy to use and the store personnel are 
cooperative.  The shoppers ask us questions when items are out of stock or not 
good quality and give me a chance to reply with my answer.  The drivers bring 
the groceries to our front door and my husband goes out to get them.  m.  The 
shoppers are nice.  One time one of the items we ordered was missing.  We 
called the support line and they credited our account for the missing item.  It 
could have been misplaced when the items were being rung up.  We are very 
pleased with the service.


> On Sep 6, 2020, at 5:57 PM, Holly Jensen  
> wrote:
> 
> Hello,
> 
> I wanted to write in and ask if anyone in this group has had experience using 
> InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
> Many thanks.
> 
> Holly
> 
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RE: InstaCart App

[janet gross]

Hi All, 
I have often wondered about this service, so if I may please ask you, is this 
service expensive? From my understanding, this service charges $14.95 just to 
use the service, and then they charge a delivery fee of $4.95, and they do not 
honor the sale prices because that is another way they make money? Meaning we 
as customers don't get the actual sale price, and we as customers can't use a 
reward card if we have one, but the shoppers use their personal reward card, so 
then the shoppers also get our points on their own reward card.  I do give a 
tip, so I include this as well.  Do customers have to order a certain amount 
maybe like $30 or 50 to use the service.  I hear so many people saying this is 
a great service, but when I ask them how much does the service charge, no one 
knows for sure.  I could very well be wrong, but this is what I read from the 
agreement on their web site.  So, please let me know if I am wrong, as I would 
appreciate it.  
Maybe it is different in different areas, not for sure.  

Janet 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mary Jo Partyka
Sent: Sunday, September 06, 2020 8:11 PM
To: 'Karen Delzer' via VIPhone
Subject: Re: InstaCart App

Hi,

I have been using Instacart since the pandemic hit in March and we order 
groceries every week.  The app is easy to use and the store personnel are 
cooperative.  The shoppers ask us questions when items are out of stock or not 
good quality and give me a chance to reply with my answer.  The drivers bring 
the groceries to our front door and my husband goes out to get them.  m.  The 
shoppers are nice.  One time one of the items we ordered was missing.  We 
called the support line and they credited our account for the missing item.  It 
could have been misplaced when the items were being rung up.  We are very 
pleased with the service.


> On Sep 6, 2020, at 5:57 PM, Holly Jensen  
> wrote:
> 
> Hello,
> 
> I wanted to write in and ask if anyone in this group has had experience using 
> InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
> Many thanks.
> 
> Holly
> 
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To view this discussion 

Re: InstaCart App

[Mary Jo Partyka]

Hi,

I have been using Instacart since the pandemic hit in March and we order 
groceries every week.  The app is easy to use and the store personnel are 
cooperative.  The shoppers ask us questions when items are out of stock or not 
good quality and give me a chance to reply with my answer.  The drivers bring 
the groceries to our front door and my husband goes out to get them.  m.  The 
shoppers are nice.  One time one of the items we ordered was missing.  We 
called the support line and they credited our account for the missing item.  It 
could have been misplaced when the items were being rung up.  We are very 
pleased with the service.


> On Sep 6, 2020, at 5:57 PM, Holly Jensen  
> wrote:
> 
> Hello,
> 
> I wanted to write in and ask if anyone in this group has had experience using 
> InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
> Many thanks.
> 
> Holly
> 
> -- 
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> 
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> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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Re: Shipt, was Re: InstaCart App

[Shirley Baker]

That's not always true. For instance on Friday, the same person who shopped for 
me also brought the order and you can chat with them about something they say 
is out of stock and you want to replace with something else.

Sent from my iPhone

> On Sep 6, 2020, at 6:36 PM, llump...@austin.rr.com wrote:
> 
> It has been our understanding that for Instacart, someone does the shopping 
> and someone else does the delivery which we don't like. In shipt, the shopper 
> completes the entire process from shopping to delivery.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Arnold 
> Schmidt
> Sent: Sunday, September 6, 2020 6:35 PM
> To: viphone@googlegroups.com
> Subject: Shipt, was Re: InstaCart App
> 
> I think Shipt is in my area, too, but I have never used it. How do the two 
> apps compare, both from an accessibility point of view, and in general. 
> Thanks for any opinions. 
> 
> As an aside, yesterday, somebody was lamenting the fact that in the IOS 13 
> mail app, individual messages can not be trashed. I had to figure out how to 
> do it for this reply, to be able to reply to the correct message. Expand the 
> thread, and it can be done. There is a delete button in the bottom left 
> corner of the screen. I am glad it allegedly will be better soon. 
> 
> Arnold Schmidt 
> Sent from  Arnold's  iPhone S E 20
> 
> On Sep 6, 2020, at 6:07 PM, llump...@austin.rr.com wrote:
> 
> I have a little experience with Instacart and the app and pc interface were 
> accessible. Our main experience, however, is with shipt. The people there 
> have been very supportive in making their app and pc interface accessible and 
> their support people have been quick to respond to any problems we had with 
> the shopping or the interfaces.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Holly 
> Jensen
> Sent: Sunday, September 6, 2020 4:58 PM
> To: viphone@googlegroups.com
> Subject: InstaCart App
> 
> Hello,
> 
> I wanted to write in and ask if anyone in this group has had experience using 
> InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
> Many thanks.
> 
> Holly
> 
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> 
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&

RE: Shipt, was Re: InstaCart App

[llumpkin]

It has been our understanding that for Instacart, someone does the shopping and 
someone else does the delivery which we don't like. In shipt, the shopper 
completes the entire process from shopping to delivery.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Arnold 
Schmidt
Sent: Sunday, September 6, 2020 6:35 PM
To: viphone@googlegroups.com
Subject: Shipt, was Re: InstaCart App

I think Shipt is in my area, too, but I have never used it. How do the two apps 
compare, both from an accessibility point of view, and in general. Thanks for 
any opinions. 

As an aside, yesterday, somebody was lamenting the fact that in the IOS 13 mail 
app, individual messages can not be trashed. I had to figure out how to do it 
for this reply, to be able to reply to the correct message. Expand the thread, 
and it can be done. There is a delete button in the bottom left corner of the 
screen. I am glad it allegedly will be better soon. 

Arnold Schmidt 
Sent from  Arnold's  iPhone S E 20

On Sep 6, 2020, at 6:07 PM, llump...@austin.rr.com wrote:

I have a little experience with Instacart and the app and pc interface were 
accessible. Our main experience, however, is with shipt. The people there have 
been very supportive in making their app and pc interface accessible and their 
support people have been quick to respond to any problems we had with the 
shopping or the interfaces.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Holly 
Jensen
Sent: Sunday, September 6, 2020 4:58 PM
To: viphone@googlegroups.com
Subject: InstaCart App

Hello,

I wanted to write in and ask if anyone in this group has had experience using 
InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
Many thanks.

Holly

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Shipt, was Re: InstaCart App

[Arnold Schmidt]

I think Shipt is in my area, too, but I have never used it. How do the two apps 
compare, both from an accessibility point of view, and in general. Thanks for 
any opinions. 

As an aside, yesterday, somebody was lamenting the fact that in the IOS 13 mail 
app, individual messages can not be trashed. I had to figure out how to do it 
for this reply, to be able to reply to the correct message. Expand the thread, 
and it can be done. There is a delete button in the bottom left corner of the 
screen. I am glad it allegedly will be better soon. 

Arnold Schmidt 
Sent from  Arnold's  iPhone S E 20

On Sep 6, 2020, at 6:07 PM, llump...@austin.rr.com wrote:

I have a little experience with Instacart and the app and pc interface were 
accessible. Our main experience, however, is with shipt. The people there have 
been very supportive in making their app and pc interface accessible and their 
support people have been quick to respond to any problems we had with the 
shopping or the interfaces.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Holly 
Jensen
Sent: Sunday, September 6, 2020 4:58 PM
To: viphone@googlegroups.com
Subject: InstaCart App

Hello,

I wanted to write in and ask if anyone in this group has had experience using 
InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
Many thanks.

Holly

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Re: InstaCart App

[Wayne Scott]

My wife and I us
Instacart app every month. It works great. We have no problems. We've had 
nothing but positive experiences with them. Prices are higher because that's 
not the final charge. It's a window. Usually the charge comes down after 
shopping. 

Wayne Scott  
 

> On Sep 6, 2020, at 4:07 PM, llump...@austin.rr.com wrote:
> 
> I have a little experience with Instacart and the app and pc interface were 
> accessible. Our main experience, however, is with shipt. The people there 
> have been very supportive in making their app and pc interface accessible and 
> their support people have been quick to respond to any problems we had with 
> the shopping or the interfaces.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Holly 
> Jensen
> Sent: Sunday, September 6, 2020 4:58 PM
> To: viphone@googlegroups.com
> Subject: InstaCart App
> 
> Hello,
> 
> I wanted to write in and ask if anyone in this group has had experience using 
> InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
> Many thanks.
> 
> Holly
> 
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Re: InstaCart App

[Jed Barton]

Instacart rocks.  I actually just ordered some stuff this afternoon,
and it was perfect.

On 9/6/20, llump...@austin.rr.com  wrote:
> I have a little experience with Instacart and the app and pc interface were
> accessible. Our main experience, however, is with shipt. The people there
> have been very supportive in making their app and pc interface accessible
> and their support people have been quick to respond to any problems we had
> with the shopping or the interfaces.
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Holly
> Jensen
> Sent: Sunday, September 6, 2020 4:58 PM
> To: viphone@googlegroups.com
> Subject: InstaCart App
>
> Hello,
>
> I wanted to write in and ask if anyone in this group has had experience
> using InstaCart? If so, is the app accessible, are the drivers
> communicative, etc? Many thanks.
>
> Holly
>
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RE: InstaCart App

[llumpkin]

I have a little experience with Instacart and the app and pc interface were 
accessible. Our main experience, however, is with shipt. The people there have 
been very supportive in making their app and pc interface accessible and their 
support people have been quick to respond to any problems we had with the 
shopping or the interfaces.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Holly 
Jensen
Sent: Sunday, September 6, 2020 4:58 PM
To: viphone@googlegroups.com
Subject: InstaCart App

Hello,

I wanted to write in and ask if anyone in this group has had experience using 
InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
Many thanks.

Holly

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Re: Instacart

[Marie Lyons]

No, I haven’t. I couldn’t use Apple pay then.

Marie LyonsSent from my iPhone

> On Jun 22, 2020, at 7:15 AM, Lisa Belville  wrote:
> 
> Marie, Their support department suggestions are just bizarre. I use 
> Instacart all of the time with several apps open and this doesn't do anything 
> to the usability of the app.
> 
> 
> Just out of curiosity, have you tried using the Instacart web site to place 
> the order?
> 
> 
> 
> 
> 
> Lisa Belville
> missktlab1...@frontier.com
> 
>> On 6/21/2020 9:33 PM, Marie Lyons wrote:
>> The strange thing is that I had been placing orders and then for about a 
>> month now I can’t get them to go through. I wind up placing them over the 
>> phone and they take longer as I have to get to a 3rd person to do so.T hey 
>> advised me to log out and log back in and be quite sure I’m not in airplane 
>> mode. They also said I shouldd close all other apps. I’m not sure why this 
>> would make a difference as the apps are in sleep mode. Anyway I’lll try 
>> Lisa’s suggestions next time I place an order.
>> 
 On Jun 20, 2020, at 12:41 PM, ms.sunflowe...@gmail.com wrote:
>>> 
>>> That's so weird!  I have been able to place orders without any problems.  
>>> Have you gone through everything to make sure all of your information is 
>>> correct?  I'm sure you have but that's all I can think of.  Wish I could be 
>>> of more help!
>>> Tammy
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com  On Behalf Of 
>>> Marie Lyons
>>> Sent: Saturday, June 20, 2020 11:28 AM
>>> To: viphone@googlegroups.com
>>> Subject: Instacart
>>> 
>>> I have been unable to place my order for at least a month. I had Apple pay 
>>> set up on my iPhone 11. I had been running iOS 3.4 something. Would choose 
>>> my delivery time and then double tap the place order button. It would give 
>>> me a message to please choose my delivery time. I called Apple support and 
>>> they confirmed I had selected my delivery time. They tried to assist me by 
>>> turning off v/o and then placing the order but we were unsuccessful. They 
>>> were able to find me a phone number for Instacart support. I had to change 
>>> my payment method so they could place the order. Subsequently, I tried to 
>>> place orders and the button to place the order was dim. I had updated to 
>>> 3.5.1 in the meantime but I am still unable to place my orders. Is anyone 
>>> having similar issues using v/o with Instacart? Does anyone have any 
>>> suggestions?
>>> 
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Re: Instacart

[Lisa Belville]

Marie, Their support department suggestions are just bizarre. I use 
Instacart all of the time with several apps open and this doesn't do 
anything to the usability of the app.



Just out of curiosity, have you tried using the Instacart web site to 
place the order?






Lisa Belville
missktlab1...@frontier.com

On 6/21/2020 9:33 PM, Marie Lyons wrote:

The strange thing is that I had been placing orders and then for about a month 
now I can’t get them to go through. I wind up placing them over the phone and 
they take longer as I have to get to a 3rd person to do so.T hey advised me to 
log out and log back in and be quite sure I’m not in airplane mode. They also 
said I shouldd close all other apps. I’m not sure why this would make a 
difference as the apps are in sleep mode. Anyway I’lll try Lisa’s suggestions 
next time I place an order.


On Jun 20, 2020, at 12:41 PM, ms.sunflowe...@gmail.com wrote:

That's so weird!  I have been able to place orders without any problems.  Have 
you gone through everything to make sure all of your information is correct?  
I'm sure you have but that's all I can think of.  Wish I could be of more help!
Tammy

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Marie 
Lyons
Sent: Saturday, June 20, 2020 11:28 AM
To: viphone@googlegroups.com
Subject: Instacart

I have been unable to place my order for at least a month. I had Apple pay set 
up on my iPhone 11. I had been running iOS 3.4 something. Would choose my 
delivery time and then double tap the place order button. It would give me a 
message to please choose my delivery time. I called Apple support and they 
confirmed I had selected my delivery time. They tried to assist me by turning 
off v/o and then placing the order but we were unsuccessful. They were able to 
find me a phone number for Instacart support. I had to change my payment method 
so they could place the order. Subsequently, I tried to place orders and the 
button to place the order was dim. I had updated to 3.5.1 in the meantime but I 
am still unable to place my orders. Is anyone having similar issues using v/o 
with Instacart? Does anyone have any suggestions?

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Re: Instacart

[Marie Lyons]

The strange thing is that I had been placing orders and then for about a month 
now I can’t get them to go through. I wind up placing them over the phone and 
they take longer as I have to get to a 3rd person to do so.T hey advised me to 
log out and log back in and be quite sure I’m not in airplane mode. They also 
said I shouldd close all other apps. I’m not sure why this would make a 
difference as the apps are in sleep mode. Anyway I’lll try Lisa’s suggestions 
next time I place an order.

> On Jun 20, 2020, at 12:41 PM, ms.sunflowe...@gmail.com wrote:
> 
> That's so weird!  I have been able to place orders without any problems.  
> Have you gone through everything to make sure all of your information is 
> correct?  I'm sure you have but that's all I can think of.  Wish I could be 
> of more help! 
> Tammy
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Marie 
> Lyons
> Sent: Saturday, June 20, 2020 11:28 AM
> To: viphone@googlegroups.com
> Subject: Instacart
> 
> I have been unable to place my order for at least a month. I had Apple pay 
> set up on my iPhone 11. I had been running iOS 3.4 something. Would choose my 
> delivery time and then double tap the place order button. It would give me a 
> message to please choose my delivery time. I called Apple support and they 
> confirmed I had selected my delivery time. They tried to assist me by turning 
> off v/o and then placing the order but we were unsuccessful. They were able 
> to find me a phone number for Instacart support. I had to change my payment 
> method so they could place the order. Subsequently, I tried to place orders 
> and the button to place the order was dim. I had updated to 3.5.1 in the 
> meantime but I am still unable to place my orders. Is anyone having similar 
> issues using v/o with Instacart? Does anyone have any suggestions?
> 
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Re: Instacart

[Mary Jo Partyka]

I haven’t been on the list since Thursday.  I guess I may have some surprises 
since Ijust updated the app.


> On Jun 21, 2020, at 11:01 AM, Lisa Belville  
> wrote:
> 
> Hi, Marie.
> 
> 
> Instacart's ordering process is very picky about how you fill in fields. I 
> have only one default address, but I still have to choose the address before 
> picking a delivery time.  I then have to choose a delivery option and check 
> the box saying I don't hold Instacart responsible if my food disappears off 
> of my doorstep once it's been delivered.  If I don't check this button, 
> there's a continue button I need to double tap and I'm taken back to the 
> check out form.
> 
> 
> All of this is just to say that if all of those fields aren't filled in, the 
> Place Order button will remain dimmed regardless of the payment method.  I 
> learned this the hard way the first time they added that Delivery option 
> field.  I figured if it didn't apply, I could skip it, but that's not how it 
> works.
> 
> 
> Also, the field to place a delivery sometime acts like a picker where you 
> need to swipe up to choose a time and sometimes a time and date presents as a 
> button and you need to double tap it to open any delivery options.
> 
> 
> Hope this helps some.  I've been using Instacart for nearly three years and 
> they're always tweaking the app, and usually something gets broken or changed.
> 
> 
> 
> Lisa Belville
> missktlab1...@frontier.com
> 
> On 6/20/2020 11:27 AM, Marie Lyons wrote:
> I have been unable to place my order for at least a month. I had Apple pay 
> set up on my iPhone 11. I had been running iOS 3.4 something. Would choose my 
> delivery time and then double tap the place order button. It would give me a 
> message to please choose my delivery time. I called Apple support and they 
> confirmed I had selected my delivery time. They tried to assist me by turning 
> off v/o and then placing the order but we were unsuccessful. They were able 
> to find me a phone number for Instacart support. I had to change my payment 
> method so they could place the order. Subsequently, I tried to place orders 
> and the button to place the order was dim. I had updated to 3.5.1 in the 
> meantime but I am still unable to place my orders. Is anyone having similar 
> issues using v/o with Instacart? Does anyone have any suggestions?
> 
> -- 
> Lisa Belville
> missktlab1...@frontier.com
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
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> moderators directly rather than posting on the list itself.
> 
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> 
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Re: Instacart

[Julie Dawson]

Has anyone noticed that in "your items" where you used to be able to flick up 
and add item quanties to your cart that due to the update you have to now 
double tap and go into each item and add items to your cart that more 
coumbersome way? Also "your items" used to be on the main page of the app and 
now it is more buried. If anyone has some other way of doing this please 
advise. I am a veteran user but may be missing something. I also add 
instructions such as coming to building and buzzing in under my name etc. I am 
delighted at the amount of stores added to their list to cover. 
Julie
  - Original Message - 
  From: ms.sunflowe...@gmail.com 
  To: viphone@googlegroups.com 
  Sent: Sunday, June 21, 2020 11:00 AM
  Subject: RE: Instacart


  Yes, that 1 little spot will stop you from placing your order.  I have run 
into that problem.

  -Original Message-
  From: viphone@googlegroups.com  On Behalf Of 
Caitlyn Furness
  Sent: Sunday, June 21, 2020 10:39 AM
  To: viphone@googlegroups.com
  Subject: Re: Instacart

  The button talked about that says you don’t hold instacart responsible for 
stolen groceries, etc.  is actually a edit box for delivery instructions.  YOu 
have to fill this out, then check the button about responsibility(it says leave 
at my door if I’m not around) and needs to be checked or unchecked.

  HTH,
  Caitlyn


  > On Jun 21, 2020, at 11:01 AM, Lisa Belville  
wrote:
  > 
  > Hi, Marie.
  > 
  > 
  > Instacart's ordering process is very picky about how you fill in fields. I 
have only one default address, but I still have to choose the address before 
picking a delivery time.  I then have to choose a delivery option and check the 
box saying I don't hold Instacart responsible if my food disappears off of my 
doorstep once it's been delivered.  If I don't check this button, there's a 
continue button I need to double tap and I'm taken back to the check out form.
  > 
  > 
  > All of this is just to say that if all of those fields aren't filled in, 
the Place Order button will remain dimmed regardless of the payment method.  I 
learned this the hard way the first time they added that Delivery option field. 
 I figured if it didn't apply, I could skip it, but that's not how it works.
  > 
  > 
  > Also, the field to place a delivery sometime acts like a picker where you 
need to swipe up to choose a time and sometimes a time and date presents as a 
button and you need to double tap it to open any delivery options.
  > 
  > 
  > Hope this helps some.  I've been using Instacart for nearly three years and 
they're always tweaking the app, and usually something gets broken or changed.
  > 
  > 
  > 
  > Lisa Belville
  > missktlab1...@frontier.com
  > 
  > On 6/20/2020 11:27 AM, Marie Lyons wrote:
  > I have been unable to place my order for at least a month. I had Apple pay 
set up on my iPhone 11. I had been running iOS 3.4 something. Would choose my 
delivery time and then double tap the place order button. It would give me a 
message to please choose my delivery time. I called Apple support and they 
confirmed I had selected my delivery time. They tried to assist me by turning 
off v/o and then placing the order but we were unsuccessful. They were able to 
find me a phone number for Instacart support. I had to change my payment method 
so they could place the order. Subsequently, I tried to place orders and the 
button to place the order was dim. I had updated to 3.5.1 in the meantime but I 
am still unable to place my orders. Is anyone having similar issues using v/o 
with Instacart? Does anyone have any suggestions?
  > 
  > -- 
  > Lisa Belville
  > missktlab1...@frontier.com
  > 
  > -- 
  > The following information is important for all members of the V iPhone list.
  > 
  > If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
  > 
  > Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
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caraqu...@caraquinn.com
  > 
  > The archives for this list can be searched at:
  > http://www.mail-archive.com/viphone@googlegroups.com/
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RE: Instacart

[ms.sunflower61]

Yes, that 1 little spot will stop you from placing your order.  I have run into 
that problem.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Caitlyn 
Furness
Sent: Sunday, June 21, 2020 10:39 AM
To: viphone@googlegroups.com
Subject: Re: Instacart

The button talked about that says you don’t hold instacart responsible for 
stolen groceries, etc.  is actually a edit box for delivery instructions.  YOu 
have to fill this out, then check the button about responsibility(it says leave 
at my door if I’m not around) and needs to be checked or unchecked.

HTH,
Caitlyn


> On Jun 21, 2020, at 11:01 AM, Lisa Belville  
> wrote:
> 
> Hi, Marie.
> 
> 
> Instacart's ordering process is very picky about how you fill in fields. I 
> have only one default address, but I still have to choose the address before 
> picking a delivery time.  I then have to choose a delivery option and check 
> the box saying I don't hold Instacart responsible if my food disappears off 
> of my doorstep once it's been delivered.  If I don't check this button, 
> there's a continue button I need to double tap and I'm taken back to the 
> check out form.
> 
> 
> All of this is just to say that if all of those fields aren't filled in, the 
> Place Order button will remain dimmed regardless of the payment method.  I 
> learned this the hard way the first time they added that Delivery option 
> field.  I figured if it didn't apply, I could skip it, but that's not how it 
> works.
> 
> 
> Also, the field to place a delivery sometime acts like a picker where you 
> need to swipe up to choose a time and sometimes a time and date presents as a 
> button and you need to double tap it to open any delivery options.
> 
> 
> Hope this helps some.  I've been using Instacart for nearly three years and 
> they're always tweaking the app, and usually something gets broken or changed.
> 
> 
> 
> Lisa Belville
> missktlab1...@frontier.com
> 
> On 6/20/2020 11:27 AM, Marie Lyons wrote:
> I have been unable to place my order for at least a month. I had Apple pay 
> set up on my iPhone 11. I had been running iOS 3.4 something. Would choose my 
> delivery time and then double tap the place order button. It would give me a 
> message to please choose my delivery time. I called Apple support and they 
> confirmed I had selected my delivery time. They tried to assist me by turning 
> off v/o and then placing the order but we were unsuccessful. They were able 
> to find me a phone number for Instacart support. I had to change my payment 
> method so they could place the order. Subsequently, I tried to place orders 
> and the button to place the order was dim. I had updated to 3.5.1 in the 
> meantime but I am still unable to place my orders. Is anyone having similar 
> issues using v/o with Instacart? Does anyone have any suggestions?
> 
> -- 
> Lisa Belville
> missktlab1...@frontier.com
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
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Re: Instacart

[Caitlyn Furness]

The button talked about that says you don’t hold instacart responsible for 
stolen groceries, etc.  is actually a edit box for delivery instructions.  YOu 
have to fill this out, then check the button about responsibility(it says leave 
at my door if I’m not around) and needs to be checked or unchecked.

HTH,
Caitlyn


> On Jun 21, 2020, at 11:01 AM, Lisa Belville  
> wrote:
> 
> Hi, Marie.
> 
> 
> Instacart's ordering process is very picky about how you fill in fields. I 
> have only one default address, but I still have to choose the address before 
> picking a delivery time.  I then have to choose a delivery option and check 
> the box saying I don't hold Instacart responsible if my food disappears off 
> of my doorstep once it's been delivered.  If I don't check this button, 
> there's a continue button I need to double tap and I'm taken back to the 
> check out form.
> 
> 
> All of this is just to say that if all of those fields aren't filled in, the 
> Place Order button will remain dimmed regardless of the payment method.  I 
> learned this the hard way the first time they added that Delivery option 
> field.  I figured if it didn't apply, I could skip it, but that's not how it 
> works.
> 
> 
> Also, the field to place a delivery sometime acts like a picker where you 
> need to swipe up to choose a time and sometimes a time and date presents as a 
> button and you need to double tap it to open any delivery options.
> 
> 
> Hope this helps some.  I've been using Instacart for nearly three years and 
> they're always tweaking the app, and usually something gets broken or changed.
> 
> 
> 
> Lisa Belville
> missktlab1...@frontier.com
> 
> On 6/20/2020 11:27 AM, Marie Lyons wrote:
> I have been unable to place my order for at least a month. I had Apple pay 
> set up on my iPhone 11. I had been running iOS 3.4 something. Would choose my 
> delivery time and then double tap the place order button. It would give me a 
> message to please choose my delivery time. I called Apple support and they 
> confirmed I had selected my delivery time. They tried to assist me by turning 
> off v/o and then placing the order but we were unsuccessful. They were able 
> to find me a phone number for Instacart support. I had to change my payment 
> method so they could place the order. Subsequently, I tried to place orders 
> and the button to place the order was dim. I had updated to 3.5.1 in the 
> meantime but I am still unable to place my orders. Is anyone having similar 
> issues using v/o with Instacart? Does anyone have any suggestions?
> 
> -- 
> Lisa Belville
> missktlab1...@frontier.com
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- You received this message because you are subscribed to the Google Groups 
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Re: Instacart

[Lisa Belville]

Hi, Marie.


Instacart's ordering process is very picky about how you fill in fields. 
I have only one default address, but I still have to choose the address 
before picking a delivery time.  I then have to choose a delivery option 
and check the box saying I don't hold Instacart responsible if my food 
disappears off of my doorstep once it's been delivered.  If I don't 
check this button, there's a continue button I need to double tap and 
I'm taken back to the check out form.



All of this is just to say that if all of those fields aren't filled in, 
the Place Order button will remain dimmed regardless of the payment 
method.  I learned this the hard way the first time they added that 
Delivery option field.  I figured if it didn't apply, I could skip it, 
but that's not how it works.



Also, the field to place a delivery sometime acts like a picker where 
you need to swipe up to choose a time and sometimes a time and date 
presents as a button and you need to double tap it to open any delivery 
options.



Hope this helps some.  I've been using Instacart for nearly three years 
and they're always tweaking the app, and usually something gets broken 
or changed.




Lisa Belville
missktlab1...@frontier.com

On 6/20/2020 11:27 AM, Marie Lyons wrote:
I have been unable to place my order for at least a month. I had Apple 
pay set up on my iPhone 11. I had been running iOS 3.4 something. Would 
choose my delivery time and then double tap the place order button. It 
would give me a message to please choose my delivery time. I called 
Apple support and they confirmed I had selected my delivery time. They 
tried to assist me by turning off v/o and then placing the order but we 
were unsuccessful. They were able to find me a phone number for 
Instacart support. I had to change my payment method so they could place 
the order. Subsequently, I tried to place orders and the button to place 
the order was dim. I had updated to 3.5.1 in the meantime but I am still 
unable to place my orders. Is anyone having similar issues using v/o 
with Instacart? Does anyone have any suggestions?


--
Lisa Belville
missktlab1...@frontier.com

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RE: Instacart

[Tom Rash]

Also, make sure you clear all the boxes after placing the order.  verify 
delivery address, phone number, delivery time available, and verification of 
age if purchasing alcohol.
Also click the appropriate button for the tip. 


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Mary Jo 
Partyka
Sent: Saturday, June 20, 2020 4:51 PM
To: 'Karen Delzer' via VIPhone 
Subject: Re: Instacart

I usually order from Instacard on my iphone and the thing I learned after my 
first order is to make sure you double=tap in all the places where a button is 
indicated.  You are better off choosing your delivery time when you get to 
checkout.  Sometimes the Instacard app will tell you one time but the one at 
checkout is easier to work with.  I hope things get better.


> On Jun 20, 2020, at 12:41 PM, ms.sunflowe...@gmail.com wrote:
> 
> That's so weird!  I have been able to place orders without any problems.  
> Have you gone through everything to make sure all of your information is 
> correct?  I'm sure you have but that's all I can think of.  Wish I could be 
> of more help! 
> Tammy
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Marie 
> Lyons
> Sent: Saturday, June 20, 2020 11:28 AM
> To: viphone@googlegroups.com
> Subject: Instacart
> 
> I have been unable to place my order for at least a month. I had Apple pay 
> set up on my iPhone 11. I had been running iOS 3.4 something. Would choose my 
> delivery time and then double tap the place order button. It would give me a 
> message to please choose my delivery time. I called Apple support and they 
> confirmed I had selected my delivery time. They tried to assist me by turning 
> off v/o and then placing the order but we were unsuccessful. They were able 
> to find me a phone number for Instacart support. I had to change my payment 
> method so they could place the order. Subsequently, I tried to place orders 
> and the button to place the order was dim. I had updated to 3.5.1 in the 
> meantime but I am still unable to place my orders. Is anyone having similar 
> issues using v/o with Instacart? Does anyone have any suggestions?
> 
> -- 
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> 
> If you have any questions or concerns about the running of this list, or if 
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> 
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> 
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Re: Instacart

[Mary Jo Partyka]

I usually order from Instacard on my iphone and the thing I learned after my 
first order is to make sure you double=tap in all the places where a button is 
indicated.  You are better off choosing your delivery time when you get to 
checkout.  Sometimes the Instacard app will tell you one time but the one at 
checkout is easier to work with.  I hope things get better.


> On Jun 20, 2020, at 12:41 PM, ms.sunflowe...@gmail.com wrote:
> 
> That's so weird!  I have been able to place orders without any problems.  
> Have you gone through everything to make sure all of your information is 
> correct?  I'm sure you have but that's all I can think of.  Wish I could be 
> of more help! 
> Tammy
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Marie 
> Lyons
> Sent: Saturday, June 20, 2020 11:28 AM
> To: viphone@googlegroups.com
> Subject: Instacart
> 
> I have been unable to place my order for at least a month. I had Apple pay 
> set up on my iPhone 11. I had been running iOS 3.4 something. Would choose my 
> delivery time and then double tap the place order button. It would give me a 
> message to please choose my delivery time. I called Apple support and they 
> confirmed I had selected my delivery time. They tried to assist me by turning 
> off v/o and then placing the order but we were unsuccessful. They were able 
> to find me a phone number for Instacart support. I had to change my payment 
> method so they could place the order. Subsequently, I tried to place orders 
> and the button to place the order was dim. I had updated to 3.5.1 in the 
> meantime but I am still unable to place my orders. Is anyone having similar 
> issues using v/o with Instacart? Does anyone have any suggestions?
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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RE: Instacart

[ms.sunflower61]

That's so weird!  I have been able to place orders without any problems.  Have 
you gone through everything to make sure all of your information is correct?  
I'm sure you have but that's all I can think of.  Wish I could be of more help! 
Tammy

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Marie 
Lyons
Sent: Saturday, June 20, 2020 11:28 AM
To: viphone@googlegroups.com
Subject: Instacart

I have been unable to place my order for at least a month. I had Apple pay set 
up on my iPhone 11. I had been running iOS 3.4 something. Would choose my 
delivery time and then double tap the place order button. It would give me a 
message to please choose my delivery time. I called Apple support and they 
confirmed I had selected my delivery time. They tried to assist me by turning 
off v/o and then placing the order but we were unsuccessful. They were able to 
find me a phone number for Instacart support. I had to change my payment method 
so they could place the order. Subsequently, I tried to place orders and the 
button to place the order was dim. I had updated to 3.5.1 in the meantime but I 
am still unable to place my orders. Is anyone having similar issues using v/o 
with Instacart? Does anyone have any suggestions?

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Re: Instacart referrals

[Kathy Brandt]

I have only seen it when it comes up during the end of placing an order, when 
you are invited to send referral.

On Mar 20, 2020, at 6:32 AM, Tom Rash  wrote:

Where do you find the share link within the Instacart app to share with friends 
to get the discount for first time-new  users.
 
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Re: Instacart since iOS 13

[Bill Outman]

Hello, list. 
I need help using the Instacart app. Some time ago I set up an account with my 
Apple ID and got an email request to confirm my email and set up a password, 
which I did. At first I could find stores where I live in Daytona Beach, FL 
with my zip code. I tried to set up my payment info and address and I thought I 
got those entered correctly, but even with the right zip code the city was 
being shown as Covington, GA and I could not get it corrected, even though the 
rest of my address and phone info show correct. Thus I’ve been getting the GA 
store ads. 
I want to get this corrected before attempting to place an order, which will be 
the next challenge. 
I’m working with an iPhone 8 Plus running the most recent iOS 13 and use 
VoiceOver. 
I’d like this to work out as getting grocery delivery might save some time and 
transportation cost possibly. 
Bill Outman 


Sent from my iPhone

> On Nov 29, 2019, at 2:57 PM, Kathy Brandt  wrote:
> 
> Has anyone had trouble using it?
> 
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Re: Instacart is driving me crazy!

[Julie Dawson]

Under each item you add when you dt there is an add to favorites option. 
When you dt on that in goes into the "my items area. so that you can find it 
easily when you search for it again when making a new  shopping cart. I 
don't use the lists much but have found Instacart wonderful and easy to use.

Live  simply,
 Love generously,
 Care  deeply,
 Speak  kindly
 And  leave the rest to God!
Please join me on
www.gamesgaloreandmore.com
where through learning, friendship, activities, and growth, together we can 
build a site to be proud of.



- Original Message - 
From: "Terri Stimmel" 

To: 
Sent: October 07, 2017 10:31 AM
Subject: Instacart is driving me crazy!



Hello everyone,


Instacart is going to cause me to pull my hair out!

By any chance, could someone please help me?


First of all, I haven't used the App in probably 4 months. I even
removed it from my phone, until today.

Now I need to use it again today. And I feel from now on I will just
leave the App on my phone.


So anyway, I signed in with what I thought was my sign in information.

However, I will admit, I couldn't remember it for certain.


But it seemed as though it recognized me, because it showed me the items
I last ordered.


So I went about ordering stuff. But I couldn't remember how to add stuff
to my cart. So instead I made a list, and just decided to add that to
the list, once I was done.


But then it turned in to a huge mess. I kept seeing buttons for log-in,
or log in with existing account. I even saw an area to enter your zip 
code.



Well nothing would work for me. Nothing happened when I attempted to use
either log-in option. Also, I couldn't enter a zip code, it wouldn't let 
me.



So I called a good friend of mine who uses the App regularly. He
refreshed my memory on how to add stuff to the cart.

Then he went through his App, and he told me if I went to the my items
area, I should see what I last ordered. But that I should also see my
list. I think it was it's own separate option.

However, I can't find that list anywhere. I am frurstrated, because it
took me a while to make the list.


What do I do?

Where do I start with my issues?

Any help would be so great!


Thank you,


Terri

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Re: Instacart check out question

[Kathy Brandt]

Sorry about previous message. Yes, did on the iPhone. I wouldn't have put on 
this list had I done otherwise.

On May 27, 2017, at 4:00 PM, Kathy Brandt  wrote:



On May 27, 2017, at 3:09 PM, Ann Byrne  wrote:

You did this via phone, not computer--right?
At 12:56 PM 5/27/2017, you wrote:
> Overall had a really good experience; gave my shopper who also delivered the 
> items, a five star rating. It was her first time being a shopper.  I am glad 
> that apparently they fixed the problem that some people had with doing the 
> rating. I was a little unsure if my selection took, but it did, as confirmed 
> by the email I got. I didn't know if you could handle tipping in the app or 
> not, still not sure, so gave her cash, but see that you can tip either 
> through the text messages which I set up to get, or through The email you get 
> later.
> 
> This next it's no big deal, since primarily I'm interested in the shopping 
> experience, but has anyone maybe figured out how to get the directions for 
> the recipes? I can read the ingredients, and cool that with them you can 
> create a ready-made list, but even though there is an option for view 
> directions, you still only get the ingredient list with voiceover, even if 
> you do a screenshot and read with KNFB Reader.
> 
> Was really neat being able to use the chat feature as well as talk with the 
> Shopper over the phone while she was buying the items.
> 
> On May 27, 2017, at 1:39 PM, Lelia Struve  wrote:
> 
> Hi Kathy, there is some glitches sometimes with the time selection, I don't 
> know what happened that it didn't stay on the store that you wanted that is 
> kind of weird.
> 
> Lelia
> 
> Sent from my iPhone
> 
>> On May 27, 2017, at 8:47 AM, Kathy Brandt  wrote:
>> 
>> Today is my first time trying to use the app. I did manage to check out, but 
>> in the beginning, when I was in the cart, and hit check out, it was as if it 
>> didn't know what store I had shopped in, even though I stayed just in the 
>> one store. Then, after I had selected a time, and indicated my store, it 
>> just stayed on the selected time, and I couldn't find any place to proceed 
>> further. I had previously set up my payment method and address. I ended up 
>> having to close out of the app completely, Bring up the cart again, and then 
>> was able to do it, after working with it a little to make sure it stayed on 
>> the time I wanted. Was this a temporary glitch, or is there an exact 
>> procedure for how you go through the checkout process? Thanks.
>> 
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Re: Instacart check out question

[Kathy Brandt]

On May 27, 2017, at 3:09 PM, Ann Byrne  wrote:

You did this via phone, not computer--right?
At 12:56 PM 5/27/2017, you wrote:
> Overall had a really good experience; gave my shopper who also delivered the 
> items, a five star rating. It was her first time being a shopper.  I am glad 
> that apparently they fixed the problem that some people had with doing the 
> rating. I was a little unsure if my selection took, but it did, as confirmed 
> by the email I got. I didn't know if you could handle tipping in the app or 
> not, still not sure, so gave her cash, but see that you can tip either 
> through the text messages which I set up to get, or through The email you get 
> later.
> 
> This next it's no big deal, since primarily I'm interested in the shopping 
> experience, but has anyone maybe figured out how to get the directions for 
> the recipes? I can read the ingredients, and cool that with them you can 
> create a ready-made list, but even though there is an option for view 
> directions, you still only get the ingredient list with voiceover, even if 
> you do a screenshot and read with KNFB Reader.
> 
> Was really neat being able to use the chat feature as well as talk with the 
> Shopper over the phone while she was buying the items.
> 
> On May 27, 2017, at 1:39 PM, Lelia Struve  wrote:
> 
> Hi Kathy, there is some glitches sometimes with the time selection, I don't 
> know what happened that it didn't stay on the store that you wanted that is 
> kind of weird.
> 
> Lelia
> 
> Sent from my iPhone
> 
> > On May 27, 2017, at 8:47 AM, Kathy Brandt  wrote:
> >
> > Today is my first time trying to use the app. I did manage to check out, 
> > but in the beginning, when I was in the cart, and hit check out, it was as 
> > if it didn't know what store I had shopped in, even though I stayed just in 
> > the one store. Then, after I had selected a time, and indicated my store, 
> > it just stayed on the selected time, and I couldn't find any place to 
> > proceed further. I had previously set up my payment method and address. I 
> > ended up having to close out of the app completely, Bring up the cart 
> > again, and then was able to do it, after working with it a little to make 
> > sure it stayed on the time I wanted. Was this a temporary glitch, or is 
> > there an exact procedure for how you go through the checkout process? 
> > Thanks.
> >
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Re: Instacart check out question

[Ann Byrne]

You did this via phone, not computer--right?
At 12:56 PM 5/27/2017, you wrote:
Overall had a really good experience; gave my shopper who also 
delivered the items, a five star rating. It was her first time being 
a shopper.  I am glad that apparently they fixed the problem that 
some people had with doing the rating. I was a little unsure if my 
selection took, but it did, as confirmed by the email I got. I 
didn't know if you could handle tipping in the app or not, still not 
sure, so gave her cash, but see that you can tip either through the 
text messages which I set up to get, or through The email you get later.


This next it's no big deal, since primarily I'm interested in the 
shopping experience, but has anyone maybe figured out how to get the 
directions for the recipes? I can read the ingredients, and cool 
that with them you can create a ready-made list, but even though 
there is an option for view directions, you still only get the 
ingredient list with voiceover, even if you do a screenshot and read 
with KNFB Reader.


Was really neat being able to use the chat feature as well as talk 
with the Shopper over the phone while she was buying the items.


On May 27, 2017, at 1:39 PM, Lelia Struve  wrote:

Hi Kathy, there is some glitches sometimes with the time selection, 
I don't know what happened that it didn't stay on the store that you 
wanted that is kind of weird.


Lelia

Sent from my iPhone

> On May 27, 2017, at 8:47 AM, Kathy Brandt  wrote:
>
> Today is my first time trying to use the app. I did manage to 
check out, but in the beginning, when I was in the cart, and hit 
check out, it was as if it didn't know what store I had shopped in, 
even though I stayed just in the one store. Then, after I had 
selected a time, and indicated my store, it just stayed on the 
selected time, and I couldn't find any place to proceed further. I 
had previously set up my payment method and address. I ended up 
having to close out of the app completely, Bring up the cart again, 
and then was able to do it, after working with it a little to make 
sure it stayed on the time I wanted. Was this a temporary glitch, 
or is there an exact procedure for how you go through the checkout 
process? Thanks.

>
> --
> The following information is important for all members of the V 
iPhone list.

>
> If you have any questions or concerns about the running of this 
list, or if you feel that a member's post is inappropriate, please 
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Cara at caraqu...@caraquinn.com

>
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Re: Instacart check out question

[Kathy Brandt]

Overall had a really good experience; gave my shopper who also delivered the 
items, a five star rating. It was her first time being a shopper.  I am glad 
that apparently they fixed the problem that some people had with doing the 
rating. I was a little unsure if my selection took, but it did, as confirmed by 
the email I got. I didn't know if you could handle tipping in the app or not, 
still not sure, so gave her cash, but see that you can tip either through the 
text messages which I set up to get, or through The email you get later.

This next it's no big deal, since primarily I'm interested in the shopping 
experience, but has anyone maybe figured out how to get the directions for the 
recipes? I can read the ingredients, and cool that with them you can create a 
ready-made list, but even though there is an option for view directions, you 
still only get the ingredient list with voiceover, even if you do a screenshot 
and read with KNFB Reader.

Was really neat being able to use the chat feature as well as talk with the 
Shopper over the phone while she was buying the items.

On May 27, 2017, at 1:39 PM, Lelia Struve  wrote:

Hi Kathy, there is some glitches sometimes with the time selection, I don't 
know what happened that it didn't stay on the store that you wanted that is 
kind of weird.

Lelia 

Sent from my iPhone

> On May 27, 2017, at 8:47 AM, Kathy Brandt  wrote:
> 
> Today is my first time trying to use the app. I did manage to check out, but 
> in the beginning, when I was in the cart, and hit check out, it was as if it 
> didn't know what store I had shopped in, even though I stayed just in the one 
> store. Then, after I had selected a time, and indicated my store, it just 
> stayed on the selected time, and I couldn't find any place to proceed 
> further. I had previously set up my payment method and address. I ended up 
> having to close out of the app completely, Bring up the cart again, and then 
> was able to do it, after working with it a little to make sure it stayed on 
> the time I wanted. Was this a temporary glitch, or is there an exact 
> procedure for how you go through the checkout process? Thanks.
> 
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To post 

Re: Instacart check out question

[Lelia Struve]

Hi Kathy, there is some glitches sometimes with the time selection, I don't 
know what happened that it didn't stay on the store that you wanted that is 
kind of weird.

Lelia 

Sent from my iPhone

> On May 27, 2017, at 8:47 AM, Kathy Brandt  wrote:
> 
> Today is my first time trying to use the app. I did manage to check out, but 
> in the beginning, when I was in the cart, and hit check out, it was as if it 
> didn't know what store I had shopped in, even though I stayed just in the one 
> store. Then, after I had selected a time, and indicated my store, it just 
> stayed on the selected time, and I couldn't find any place to proceed 
> further. I had previously set up my payment method and address. I ended up 
> having to close out of the app completely, Bring up the cart again, and then 
> was able to do it, after working with it a little to make sure it stayed on 
> the time I wanted. Was this a temporary glitch, or is there an exact 
> procedure for how you go through the checkout process? Thanks.
> 
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Re: Instacart app

[Ken Brown]

One way as a workaround would be to go to the website you can read the ratings 
there so that would allow you to get it done.

Sent from my iPhone

> On Mar 30, 2017, at 11:53 AM, Wendy Alling  wrote:
> 
> Hi all, I finally got the Instacart app to work for me and I ordered my first 
> grocery delivery from Publix.  today and everything went smoothly except for 
> the rating part. Is there a workaround for this? I even had excellent 
> interaction with my shopper washy was getting the groceries with question she 
> had to ask me. I'm glad that I got this to work. Now I can do Costco orders.
> 
> Sent from my iPhone
> 
>> On Mar 9, 2017, at 12:56 PM, Lelia Struve  wrote:
>> 
>> Hi Wendy, the Instacart app is very accessible, I use it all the time. The 
>> only thing that you have to work around is when you rate your order when you 
>> go to the ratings, you have to swipe upward but it doesn't say what the 
>> number is that you're swiping to whether it's 1 2 3 4 or five, i've never 
>> had to rate anyone badly so I just swipe many times and I've never had any 
>> issues. Hope that makes sense.
>> 
>> Lelia 
>> 
>> Sent from my iPhone
>> 
>>> On Mar 9, 2017, at 10:22 AM, Wendy Alling  wrote:
>>> 
>>> Hi everyone,
>>> 
>>> We now have instacart in our area for grocery delivery from Publix.  Has
>>> anyone used this app?  If yes, how accessible was the app.
>>> 
>>> 
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Re: Instacart app

[Wendy Alling]

Hi all, I finally got the Instacart app to work for me and I ordered my first 
grocery delivery from Publix.  today and everything went smoothly except for 
the rating part. Is there a workaround for this? I even had excellent 
interaction with my shopper washy was getting the groceries with question she 
had to ask me. I'm glad that I got this to work. Now I can do Costco orders.

Sent from my iPhone

> On Mar 9, 2017, at 12:56 PM, Lelia Struve  wrote:
> 
> Hi Wendy, the Instacart app is very accessible, I use it all the time. The 
> only thing that you have to work around is when you rate your order when you 
> go to the ratings, you have to swipe upward but it doesn't say what the 
> number is that you're swiping to whether it's 1 2 3 4 or five, i've never had 
> to rate anyone badly so I just swipe many times and I've never had any 
> issues. Hope that makes sense.
> 
> Lelia 
> 
> Sent from my iPhone
> 
>> On Mar 9, 2017, at 10:22 AM, Wendy Alling  wrote:
>> 
>> Hi everyone,
>> 
>> We now have instacart in our area for grocery delivery from Publix.  Has
>> anyone used this app?  If yes, how accessible was the app.
>> 
>> 
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Re: Instacart app

[Bill Gallik]

I have to chime in on this thread because several years ago a very good friend 
had installed InstaCart on her iPhone only to find it extremely inaccessible.  
She asked me if I’d install and try it out so I could contact InstaCart 
development with a list of accessibility issues.  I did install the app and did 
contact InstaCart development with what I had learned by trying to use that 
quite inaccessible interface.

My experience with their support team after contacting them was nothing short 
of miraculous.  Those folks were completely receptive to constructive critique 
and followed up with I can only describe as total commitment to making the app 
accessible to the blind community.  My friend continually informs me that she 
is able to use the app with no problems; I suspect that if someone would 
contact InstaCart support with an explanation of the rating routines that too 
would be corrected.  In fact, I’ve tried for several years to nominate 
InstaCart for an accessibility award from the AppleVis team but for whatever 
reason my nominations have seemed to go ignored.

I only wish InstaCart services were available in the Twin Ports (Duluth, 
Minnesota & Superior, Wisconsin); I would use it as it is so much easier than 
working with some other apps I use for shopping.

Bill
- "That I have no sight, does not mean I have no vision."
- Bill Gallik, Northern Wisconsin Curmudgeon, 1952-20?? (I am NOT delusional)??

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Re: Instacart app

[Ken Brown]

I agree it is a very good app but there is a problem with the rating as was 
stated in the other email,but yes it is a great app

Sent from my iPhone

> On Mar 9, 2017, at 11:56 AM, Lelia Struve  wrote:
> 
> Hi Wendy, the Instacart app is very accessible, I use it all the time. The 
> only thing that you have to work around is when you rate your order when you 
> go to the ratings, you have to swipe upward but it doesn't say what the 
> number is that you're swiping to whether it's 1 2 3 4 or five, i've never had 
> to rate anyone badly so I just swipe many times and I've never had any 
> issues. Hope that makes sense.
> 
> Lelia 
> 
> Sent from my iPhone
> 
>> On Mar 9, 2017, at 10:22 AM, Wendy Alling  wrote:
>> 
>> Hi everyone,
>> 
>> We now have instacart in our area for grocery delivery from Publix.  Has
>> anyone used this app?  If yes, how accessible was the app.
>> 
>> 
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Re: Instacart app

[Lelia Struve]

Hi Wendy, the Instacart app is very accessible, I use it all the time. The only 
thing that you have to work around is when you rate your order when you go to 
the ratings, you have to swipe upward but it doesn't say what the number is 
that you're swiping to whether it's 1 2 3 4 or five, i've never had to rate 
anyone badly so I just swipe many times and I've never had any issues. Hope 
that makes sense.

Lelia 

Sent from my iPhone

> On Mar 9, 2017, at 10:22 AM, Wendy Alling  wrote:
> 
> Hi everyone,
> 
> We now have instacart in our area for grocery delivery from Publix.  Has
> anyone used this app?  If yes, how accessible was the app.
> 
> 
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Re: InstaCart App

[Lelia Struve]

Hi there, I actually just used it today and I do use it frequently. And I like 
it. There is one thing that is not as accessible as I would like and that is 
rating, but it is very easy to figure out, all you do is slide your finger up 
and it gives a higher rating and you can tell that. I like the service, the 
people are very friendly. It can be pricey but I am OK with that only because I 
don't have anybody to help me go shopping.
Hope that helps.

Lelia 

Sent from my iPhone

> On Nov 21, 2016, at 8:25 AM, Ekstrand, Pamela A. -ND 
>  wrote:
> 
> Hello All,
> 
> Is anyone using the InstaCart app for grocery delivery?  If so, how is the 
> useability of the app, and are you happy with the service?
> 
> Thanks.
> 
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