[WAMUG] Hotmail/Live Internet Account - Password Problems

[Matt Falvey via WAMUG]

   Hi, I have an ongoing problem with my hotmail account, which I believe
   is now under the auspices of Microsoft Live.

   I have 3 iMacs shared side by side and keep getting at random times on
   either of them a warning “Mail Password Required, Enter password for
   “” in Internet Accounts” and the Internet Accounts box opening.

   I have Microsoft changed my password, gone to the
   [1]outlook.live.com page and opened up the hotmail/live mail there, so
   the password is good.

   I have then come back to System Preferences>Internet Accounts, selected
   the hotmail account and put the same password in the “Password” box and
   emails arrive as per normal. I have then sent a test email from my Mac
   Mail email to the hotmail and it arrived instantly.

   In the All Inboxes of the Mac Mail next to the hotmail account there is
   a 1 showing that one new email has arrived, there in no tilde
   indicating that hotmail is offline.

   Then the warning pops up again!

   Is there a way to resolve this? Or do I just live with it seeing as the
   emails are still getting through?

   Any suggestions welcome.

   Matthew Falvey

References

   1. http://outlook.live.com/
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Re: internet connectivity problems

[Neil Houghton]

Hi Rosemary,

 

Regarding the speed variability – that is not necessarily down to any problem 
with your setup. One thing about the current zombie apocalypse has been a huge 
increase in NBN traffic. They have been working on increasing capacity to 
address this but I have certainly noticed periods where the speed dropped 
drastically.

 

I also signed up for a NBN 50 package (with Internode) where they say to expect 
an average evening download speed of around 43. It is FTTN here, the actual 
achievable speeds depend on the existing copper network being used for the 
final connection so, after they actually connect you, they run a network check 
and advise you what speeds your connection is capable of – they advised me:

We have checked your NBN connection, and the maximum speed your address can 
receive is 50.09Mbps download and 15.09Mbps upload.

So, for me, the possible download speed was as per the paid package but the 
possible upload speed was less than the paid package speed (20 Mbps upload) and 
I was offered the option of downgrading to a cheaper, slower speed plan. 
However, since download speed (for streaming iVeiw & SBS on demand) was 
important to me, I was happy to stick with the NBN 50 plan. The fact that you 
sometimes see speeds of 47Mbps shows that your actual connection is capable of 
these speeds – however it does not stop the speed from dropping if there are 
NBN problems/congestion.

 

I have certainly noticed this myself recently – in a series of 17 speed tests, 
from 4 April to today, the measured download speeds have varied form as low as 
3.77 to as high as 41.74. When I first checked on 4 April (after noticing 
things seemed slower) the download speeds were around 24 to 25 – then things 
got quite erratic and from 13 April to 11 May only one result was over 20 in 
fact on 11 May I had 3 consecutive tests of 9.44, 22.88 & 3.77! 

 

However, since 28 May things seem to have improved to around 30 to 42. Note 
that my Internet has been quite useable in general and my testing has been 
irregular – mainly for my own curiosity.

 

 

So, I think you need to try and define just what the problem is that you are 
experiencing – some thoughts here:

 
Assuming that your (presumably fairly new) NBN modem is operating OK, then 
variability of internet connection speed if the computer is connected directly 
to the modem – ie no wifi network switched on - is probably due to NBN factors 
outside your control.
A slow NBN connection speeds can give you problems with video not playing or 
probably getting kicked off a zoom meeting – these things tend to rely on a 
“buffer” of stored data to smooth out momentary glitches in transmission but if 
the problem persists this “buffer” will run out – I’m sure we have all seen 
this behaviour when watching You/tube videos.
If your actual wifi connection between the computer and the modem is being 
dropped - either due to interference or other network problems (faulty 
equipment or setup) - then that is a wireless network problem that you need to 
troubleshoot.
 

Hopefully the above will help you determine whether your problem is down to 
your wireless network or erratic internet connection speeds – however, I 
suspect we have reached the limit of what can be achieved by email discussion. 
I your problem continues I think you may need to have someone with more 
experience in this area investigate your actual setup, in person.

 

 

HTH

 

 

Cheers

 

 

 

Neil

 

From:  on behalf of Rosemary 
Spark 
Reply-To: 
Date: Saturday, 13 June 2020 at 11:25
To: wamug 
Subject: Re: internet connectivity problems

 

Thanks for your detailed answer.

 

I tried what I could.  The wifi with or without the modem connection to the 
time capsule is just as flaky. Speeds vary between 14 and 47 within minutes of 
each other either way. (Our NBN connection is meant to be 50) 

 

We haven't moved the modem at all or added any other equipment near it. The 
cordless phone is connected to the modem as we have Voip, but that hasn't 
changed at all.

 

Thanks

 

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 6397 6822
Mobile: 0414268043


 

 

On Sat, 6 Jun 2020 at 19:33, Neil Houghton  wrote:

Hi Rosemary,

 

I think the first thing to work out is whether your problem is with the actual 
internet connection (eg the Westnet cable problems or just NBN congestion) or 
with your own wireless network.

 

 

To check out the internet connection try running SpeedTest 
https://www.speedtest.net/ and see what speeds you are getting. If you get a 
good result straight away that should rule out your internet connection as the 
source of the problem. If the result is not so good then to try & make sure 
that the problem really is the internet connection by making your connection as 
direct as possible - depending on what computers you have, an ideal test would 
be:
Turn off your wireless network.
Connect a laptop directly to the modem

Re: internet connectivity problems

[Rosemary Spark]

Thanks for your detailed answer.

I tried what I could.  The wifi with or without the modem connection to the
time capsule is just as flaky. Speeds vary between 14 and 47 within minutes
of each other either way. (Our NBN connection is meant to be 50)

We haven't moved the modem at all or added any other equipment near it. The
cordless phone is connected to the modem as we have Voip, but that hasn't
changed at all.

Thanks

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043




On Sat, 6 Jun 2020 at 19:33, Neil Houghton  wrote:

> Hi Rosemary,
>
>
>
> I think the first thing to work out is whether your problem is with the
> actual internet connection (eg the Westnet cable problems or just NBN
> congestion) or with your own wireless network.
>
>
>
>
>
> To check out the internet connection try running SpeedTest
> https://www.speedtest.net/ and see what speeds you are getting. If you
> get a good result straight away that should rule out your internet
> connection as the source of the problem. If the result is not so good then
> to try & make sure that the problem really is the internet connection by
> making your connection as direct as possible - depending on what computers
> you have, an ideal test would be:
>
>- Turn off your wireless network.
>- Connect a laptop directly to the modem by ethernet cable (or desktop
>if physically close enough)
>- With just your browser open run SpeedTest
>
> Speedtest have a FAQ on how it all works and how various things affect
> your measured speed https://www.speedtest.net/about/knowledge/faq
>
>
>
>
>
>
>
> However, since you say “the wifi drops out over and over again” it sounds
> like the problem is with your wireless network so, assuming that your
> internet connection is OK, then you need to troubleshoot this.
>
>
>
> I was a bit unclear as to how your wireless network is setup with regard
> to the modem and the time capsule – whether you were just running the modem
> as a modem and had the time capsule, directly connected to the modem by
> ethernet, running your wifi network or whether you had the modem setup to
> run the wireless network and were just using the time capsule as a network
> extender?
>
>
>
> Anyway, from your email it sounds as if everything was working fine until
> a few days ago and then you suddenly started having problems. So, assuming
> that you had not changed anything in your setup in the interim, it seems to
> me that there are two basic types of problem you could be looking at:
>
>1. A problem, possibly a hardware fault, that has resulted in an
>erratic performance of some component of your network setup.
>2. Wireless interference, from some external source interfering, with
>your wifi network.
>
>
>
> With regard to 1) above, you should be able to rule it in or out by
> changing between two configurations:
>
>- Wireless network generated by your modem and the time capsule
>removed from the setup
>- The wireless network turned off on the modem and a wireless network
>setup on the time capsule (directly connected to the modem by ethernet)
>
> If one works fine and the other has problems then you have identified the
> source of the problem. If you still have problems with both configurations
> then either your problem is 2) above or (possible but probably less likely)
> you coincidentally have more than one problem so that both configurations
> are compromised.
>
>
>
> With regard to 2) above, you should be looking at some new
> device/appliance which has been introduced into the general proximity to
> your network, Typical sources of wifi interference include cordless phone
> setups, microwave ovens etc but one other thing to consider is if you have
> a close neighbour who has a new or modified wifi network.
>
>
>
>
>
> Anyway, hopefully that gives you something to think about – there is also
> lots of useful info out there on the web – you might find this useful
> https://www.southernphone.com.au/Blog/2018/Mar/objects-that-interfere-with-wifi
>
>
>
> Tracking down & troubleshooting network issues is often tricky and
> sometimes seems part voodoo!  So if you find it all too hard you can always
> try one of the WAMUG professionals like Daniel.
>
>
>
>
>
>
>
> HTH
>
>
>
>
>
> Cheers
>
>
>
>
>
>
>
> Neil
>
>
>
>
>
> *From: * on behalf of
> Rosemary Spark 
> *Reply-To: *
> *Date: *Saturday, 06 June 2020 at 17:33
> *To: *wamug 
> *Subject: *internet connectivity problems
>
>
>
> Hi,
>
> We have multiple computers, iphone and ipads. The last

Re: internet connectivity problems

[Neil Houghton]

Hi Rosemary,

 

I think the first thing to work out is whether your problem is with the actual 
internet connection (eg the Westnet cable problems or just NBN congestion) or 
with your own wireless network.

 

 

To check out the internet connection try running SpeedTest 
https://www.speedtest.net/ and see what speeds you are getting. If you get a 
good result straight away that should rule out your internet connection as the 
source of the problem. If the result is not so good then to try & make sure 
that the problem really is the internet connection by making your connection as 
direct as possible - depending on what computers you have, an ideal test would 
be:
Turn off your wireless network.
Connect a laptop directly to the modem by ethernet cable (or desktop if 
physically close enough)
With just your browser open run SpeedTest
Speedtest have a FAQ on how it all works and how various things affect your 
measured speed https://www.speedtest.net/about/knowledge/faq

 

 

 

However, since you say “the wifi drops out over and over again” it sounds like 
the problem is with your wireless network so, assuming that your internet 
connection is OK, then you need to troubleshoot this.

 

I was a bit unclear as to how your wireless network is setup with regard to the 
modem and the time capsule – whether you were just running the modem as a modem 
and had the time capsule, directly connected to the modem by ethernet, running 
your wifi network or whether you had the modem setup to run the wireless 
network and were just using the time capsule as a network extender?

 

Anyway, from your email it sounds as if everything was working fine until a few 
days ago and then you suddenly started having problems. So, assuming that you 
had not changed anything in your setup in the interim, it seems to me that 
there are two basic types of problem you could be looking at:
A problem, possibly a hardware fault, that has resulted in an erratic 
performance of some component of your network setup.
Wireless interference, from some external source interfering, with your wifi 
network.
 

With regard to 1) above, you should be able to rule it in or out by changing 
between two configurations:
Wireless network generated by your modem and the time capsule removed from the 
setup
The wireless network turned off on the modem and a wireless network setup on 
the time capsule (directly connected to the modem by ethernet)
If one works fine and the other has problems then you have identified the 
source of the problem. If you still have problems with both configurations then 
either your problem is 2) above or (possible but probably less likely) you 
coincidentally have more than one problem so that both configurations are 
compromised.

 

With regard to 2) above, you should be looking at some new device/appliance 
which has been introduced into the general proximity to your network, Typical 
sources of wifi interference include cordless phone setups, microwave ovens etc 
but one other thing to consider is if you have a close neighbour who has a new 
or modified wifi network.

 

 

Anyway, hopefully that gives you something to think about – there is also lots 
of useful info out there on the web – you might find this useful 
https://www.southernphone.com.au/Blog/2018/Mar/objects-that-interfere-with-wifi

 

Tracking down & troubleshooting network issues is often tricky and sometimes 
seems part voodoo!  So if you find it all too hard you can always try one of 
the WAMUG professionals like Daniel.

 

 

 

HTH

 

 

Cheers

 

 

 

Neil

 

 

From:  on behalf of Rosemary 
Spark 
Reply-To: 
Date: Saturday, 06 June 2020 at 17:33
To: wamug 
Subject: internet connectivity problems

 

Hi,

We have multiple computers, iphone and ipads. The last few days our wifi keeps 
"Looking for networks" every couple of seconds. That by itself might not be a 
problem but the wifi drops out over and over again. I tried to join a zoom 
meeting and I got kicked out 3 times in 6 minutes. If you try to run a video it 
stops and whirls and hiccups, goes again and then stops again.

Things I've done so far.

re-started computers etc
re-started modem (iinet broadband gateway) and old time capsule
Used Airport Utility to update Time Capsule software to latest 7.8.1
Used Wireless Diagnostics to check performance. Last night all parameters 
(Rate, Quality and Signal) were mountain ranges, this morning for a bit they 
all were relatively straight. Just now there are straight bits in Rate then 
steep mountains
run the wifi just from the modem (because the time capsule is old)
Checked Westnet outages web page, it says there's a major cable that's been 
broken under the sea, it's being worked on.
turned off and on wifi in menu bar in settings (some people online said it 
would fix..it didn't)
turned off bluetooth (some people online said it would fix..it didn't)
 

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 

internet connectivity problems

[Rosemary Spark]

Hi,
We have multiple computers, iphone and ipads. The last few days our wifi
keeps "Looking for networks" every couple of seconds. That by itself might
not be a problem but the wifi drops out over and over again. I tried to
join a zoom meeting and I got kicked out 3 times in 6 minutes. If you try
to run a video it stops and whirls and hiccups, goes again and then stops
again.
Things I've done so far.

   1. re-started computers etc
   2. re-started modem (iinet broadband gateway) and old time capsule
   3. Used Airport Utility to update Time Capsule software to latest 7.8.1
   4. Used Wireless Diagnostics to check performance. Last night all
   parameters (Rate, Quality and Signal) were mountain ranges, this morning
   for a bit they all were relatively straight. Just now there are straight
   bits in Rate then steep mountains
   5. run the wifi just from the modem (because the time capsule is old)
   6. Checked Westnet outages web page, it says there's a major cable
   that's been broken under the sea, it's being worked on.
   7. turned off and on wifi in menu bar in settings (some people online
   said it would fix..it didn't)
   8. turned off bluetooth (some people online said it would fix..it didn't)


Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043
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Settings & Unsubscribe - 

Re: Macbook Wifi connection ok but no Internet connection

[Ronni Brown]

Hi Peter,
Did you Uninstall  net nanny correctly?

https://intercom.help/netnanny-kb/en/articles/1005185-how-to-uninstall-net-nanny-on-mac

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 17 Apr 2020, at 11:05 pm, Peter Crisp  wrote:
> 
> Hi Ronnie, yes sorry I didn't mention that, I had many times done a full 
> reboot of both the Macbook and the wireless router. 
> 
> Short story is I have resolved the issue just in the last few minutes. I 
> looked at the error code in the Safari window when the failure was occurring. 
> When I did a google search (on my iPad) it indicated that the likely cause 
> was a firewall protection device was the cause. The error code was 
> "NSPOSIXErrorDomain" which doesn't really tell the reader too much until a 
> search. I browsed to the various library sub-folders looking for firewall 
> device files - and I recalled many years ago I had netnanny and I found one 
> of those files sitting there. So I trashed it. Upon restarting the Macbook, 
> immediately the Dropbox icon lit up - and in turn the safari browser now 
> works. Clearly not uninstalling correctly previously caused this but very 
> annoying that it took 3 hours of my time to find and unpick this. So I am 
> back in business. 
> 
> I hope the main reason has been corrected to with the slow Wifi connection 
> time being resolved. We will see if the lovely Mrs C is happy going forth.
> 
> All the best to you all.
> 
> Kind Regards
> 
> 
> Peter Crisp
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> 
> Cc:
> 
> Sent:
> Fri, 17 Apr 2020 22:36:09 +0800
> Subject:
> Re: Macbook Wifi connection ok but no Internet connection
> 
> 
> Hi Peter,
> You haven’t mentioned if you have:
> 1. Restart the MacBook and your wireless router even if other devices can 
> connect to the Internet.
> 
> Kind regards,
> Ronni
> Sent from Ronni's iPhone 7 Plus
> 
> > On 17 Apr 2020, at 10:20 pm, Peter Crisp  wrote:
> > 
> > Hi folks, I have been trying to resolve for some hours on my wife’s 
> > Macbook. It is a 2011 unit 10.14.6 Mojave OSX and she was having very slow 
> > Wifi connection from sleep issues. So i deleted the Wifi connection and 
> > re-established it.
> > 
> > The issue I am now having done this is the inability to get Internet 
> > connection. I have truly watched and read many many threads on this issue 
> > and carried out the ‘repair’ ideas but none has worked. I can send a text 
> > over iMessage (within the house) and the text is received - so Wifi is 
> > working, but there is no connection outside of the house. All other devices 
> > in the house are fine. 
> > 
> > With the Dropbox icon in the menu bar, I can see in an instant if a 
> > Internet connection gets connected - it remains greyed out at the moment - 
> > though normally is dark font indicating a connection is established. 
> > 
> > Tried all sorts of resetting ideas. New connection in System Prefs>Network. 
> > Delete the plist files. I think I may have even resolved this previously 
> > (many years ago). As it is a long time between issues, I basically start 
> > from scratch each time to sort it. 
> > 
> > Many of the clips indicate resetting the Wifi network config will resolve 
> > but not for this one. Seems I have a unique set of circumstances here. 
> > 
> > I hope some of you may have some ideas.
> > 
> > Regards
> > 
> > 
> > Pete
> > -- The WA Macintosh User Group Mailing List --
> > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> > Settings & Unsubscribe - 
> > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: Macbook Wifi connection ok but no Internet connection

[Peter Crisp]

Hi Ronnie, yes sorry I didn't mention that, I had many times done a
full reboot of both the Macbook and the wireless router. 
Short story is I have resolved the issue just in the last few minutes.
I looked at the error code in the Safari window when the failure was
occurring. When I did a google search (on my iPad) it indicated that
the likely cause was a firewall protection device was the cause. The
error code was "NSPOSIXErrorDomain" which doesn't really tell the
reader too much until a search. I browsed to the various library
sub-folders looking for firewall device files - and I recalled many
years ago I had netnanny and I found one of those files sitting there.
So I trashed it. Upon restarting the Macbook, immediately the Dropbox
icon lit up - and in turn the safari browser now works. Clearly not
uninstalling correctly previously caused this but very annoying that
it took 3 hours of my time to find and unpick this. So I am back in
business. 
I hope the main reason has been corrected to with the slow Wifi
connection time being resolved. We will see if the lovely Mrs C is
happy going forth.
All the best to you all.
Kind Regards

Peter Crisp

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Fri, 17 Apr 2020 22:36:09 +0800
Subject:Re: Macbook Wifi connection ok but no Internet connection

 Hi Peter,
 You haven’t mentioned if you have:
 1. Restart the MacBook and your wireless router even if other devices
can connect to the Internet.

 Kind regards,
 Ronni
 Sent from Ronni's iPhone 7 Plus

 > On 17 Apr 2020, at 10:20 pm, Peter Crisp  wrote:
 > 
 > Hi folks, I have been trying to resolve for some hours on my
wife’s Macbook. It is a 2011 unit 10.14.6 Mojave OSX and she was
having very slow Wifi connection from sleep issues. So i deleted the
Wifi connection and re-established it.
 > 
 > The issue I am now having done this is the inability to get
Internet connection. I have truly watched and read many many threads
on this issue and carried out the ‘repair’ ideas but none has
worked. I can send a text over iMessage (within the house) and the
text is received - so Wifi is working, but there is no connection
outside of the house. All other devices in the house are fine. 
 > 
 > With the Dropbox icon in the menu bar, I can see in an instant if a
Internet connection gets connected - it remains greyed out at the
moment - though normally is dark font indicating a connection is
established. 
 > 
 > Tried all sorts of resetting ideas. New connection in System
Prefs>Network. Delete the plist files. I think I may have even
resolved this previously (many years ago). As it is a long time
between issues, I basically start from scratch each time to sort it. 
 > 
 > Many of the clips indicate resetting the Wifi network config will
resolve but not for this one. Seems I have a unique set of
circumstances here. 
 > 
 > I hope some of you may have some ideas.
 > 
 > Regards
 > 
 > 
 > Pete
 > -- The WA Macintosh User Group Mailing List --
 > Archives - 
 > Guidelines - 
 > Settings & Unsubscribe - 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe -
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Macbook Wifi connection ok but no Internet connection

[Ronda Brown]

Hi Peter,
You haven’t mentioned if you have:
1. Restart the MacBook and your wireless router even if other devices can 
connect to the Internet.

Kind regards,
Ronni
Sent from Ronni's iPhone 7 Plus

> On 17 Apr 2020, at 10:20 pm, Peter Crisp  wrote:
> 
> Hi folks, I have been trying to resolve for some hours on my wife’s Macbook. 
> It is a 2011 unit 10.14.6 Mojave OSX and she was having very slow Wifi 
> connection from sleep issues. So i deleted the Wifi connection and 
> re-established it.
> 
> The issue I am now having done this is the inability to get Internet 
> connection. I have truly watched and read many many threads on this issue and 
> carried out the ‘repair’ ideas but none has worked. I can send a text over 
> iMessage (within the house) and the text is received - so Wifi is working, 
> but there is no connection outside of the house. All other devices in the 
> house are fine. 
> 
> With the Dropbox icon in the menu bar, I can see in an instant if a Internet 
> connection gets connected - it remains greyed out at the moment - though 
> normally is dark font indicating a connection is established. 
> 
> Tried all sorts of resetting ideas. New connection in System Prefs>Network. 
> Delete the plist files. I think I may have even resolved this previously 
> (many years ago). As it is a long time between issues, I basically start from 
> scratch each time to sort it. 
> 
> Many of the clips indicate resetting the Wifi network config will resolve but 
> not for this one. Seems I have a unique set of circumstances here. 
> 
> I hope some of you may have some ideas.
> 
> Regards
> 
> 
> Pete
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Macbook Wifi connection ok but no Internet connection

[Peter Crisp]

Hi folks, I have been trying to resolve for some hours on my wife’s Macbook. It 
is a 2011 unit 10.14.6 Mojave OSX and she was having very slow Wifi connection 
from sleep issues. So i deleted the Wifi connection and re-established it.

The issue I am now having done this is the inability to get Internet 
connection. I have truly watched and read many many threads on this issue and 
carried out the ‘repair’ ideas but none has worked. I can send a text over 
iMessage (within the house) and the text is received - so Wifi is working, but 
there is no connection outside of the house. All other devices in the house are 
fine. 

With the Dropbox icon in the menu bar, I can see in an instant if a Internet 
connection gets connected - it remains greyed out at the moment - though 
normally is dark font indicating a connection is established. 

Tried all sorts of resetting ideas. New connection in System Prefs>Network. 
Delete the plist files. I think I may have even resolved this previously (many 
years ago). As it is a long time between issues, I basically start from scratch 
each time to sort it. 

Many of the clips indicate resetting the Wifi network config will resolve but 
not for this one. Seems I have a unique set of circumstances here. 

I hope some of you may have some ideas.

Regards


Pete
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Re: Access Internet Problems

[Philippe Chaperon]

Dear WAMUG’ers, 

Can you please disregard my request for suggestions. I just turned my iMac back 
on and ‘lo and behold’ both browsers are working as expected. I did reboot the 
computer twice yesterday before I reported the problem. I simply do not know 
why it is now working correctly but am grateful for this happy event!

I will just make a comment, I am getting more and more worried about Apple’s 
updates because that is not the first time they are doing damages to the 
operating system, at least on my computer. 

Best regards everyone, 

Philippe Chaperon
Philippe dit la Grenouille ...

On 7 Nov 2019, at 12:59 am, Philippe Chaperon  wrote:

Dear WAMUG’ers, 

I am having problems accessing some of my usual websites e.g. DuckDuckGo, two 
of the local banks and a few others although Apple’s website, Facebook,  
Australian Border Force, Perth Airport for example load properly using either 
Safari v13.0.3 or FireFox v70.0.1. FireFox after trying DuckDuckGo or CBA will 
return the message “The connection has timed out”. 

Mail is picking up the messages and I can send them out with no problem.

Is there something I need to do? this has happened after I did the latest 
‘Security’ update to maOS High Sierra Version 10.13.6. 

My computer is: 

iMac 27-ich, Mid 2010
Processor 2.93 GHz Intel Core i7
Memory 20 GB 1333 MHz DDR3

I tried switching the FireWall to ‘OFF', but that did not help. I have switched 
the FireWall  back to ‘ON’ for security reason.

Can someone, please, indicate where I should be looking? 

By the way, my iMac 21.5-inch, Mid 2014, Processor 1.4 GHZ Intel Core i5 
running macOS Mojave V 10.14.6 does not have any problems at all. This would 
indicate that the NBN modem/router is working correctly. 

I would appreciate any suggestion as to where I should be looking. 

Many thanks. 

Kind regards, 

Philippe Chaperon

Philippe dit la Grenouille ...

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Access Internet Problems

[Philippe Chaperon]

Dear WAMUG’ers, 

I am having problems accessing some of my usual websites e.g. DuckDuckGo, two 
of the local banks and a few others although Apple’s website, Facebook,  
Australian Border Force, Perth Airport for example load properly using either 
Safari v13.0.3 or FireFox v70.0.1. FireFox after trying DuckDuckGo or CBA will 
return the message “The connection has timed out”. 

Mail is picking up the messages and I can send them out with no problem.

Is there something I need to do? this has happened after I did the latest 
‘Security’ update to maOS High Sierra Version 10.13.6. 

My computer is: 

iMac 27-ich, Mid 2010
Processor 2.93 GHz Intel Core i7
Memory 20 GB 1333 MHz DDR3

I tried switching the FireWall to ‘OFF', but that did not help. I have switched 
the FireWall  back to ‘ON’ for security reason.

Can someone, please, indicate where I should be looking? 

By the way, my iMac 21.5-inch, Mid 2014, Processor 1.4 GHZ Intel Core i5 
running macOS Mojave V 10.14.6 does not have any problems at all. This would 
indicate that the NBN modem/router is working correctly. 

I would appreciate any suggestion as to where I should be looking. 

Many thanks. 

Kind regards, 

Philippe Chaperon

Philippe dit la Grenouille ...

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Re: lPad Internet Connection

[John Thompson]

Yes Stephen,

I posted the request twice.  My apologies.

John



> On 25 Jul 2019, at 2:29 pm, Stephen Chape  wrote:
> 
> For some reason we seem to have two threads going on this ?
> I only just noticed.
> 
>> On 25 Jul 2019, at 2:18 pm, Susan Hastings > <mailto:susanhasti...@mac.com>> wrote:
>> 
>> Tongue in cheek. Have you tried switching everything off and on again?
>> 
>> Sent from my iPad
>> 
>> On 25 Jul 2019, at 7:56 am, Stephen Chape > <mailto:chap...@bigpond.com>> wrote:
>> 
>>> Hi John.
>>> Do you have a WiFi name and Password. ?
>>> 
>>>> On 25 Jul 2019, at 8:53 am, John Thompson >>> <mailto:jetj...@optusnet.com.au>> wrote:
>>>> 
>>>> I know, senility is a big issue.  I have been trying for the past hour or 
>>>> so to connect my iPad (6th gen), iOS 12.3.1, to the internet without 
>>>> success.  There is no problem with my iphone or Mac Mini. Does anyone have 
>>>> any suggestions as I seem to have run out of ideas.
>>>> 
>>>> Regards
>>>> 
>>>> John Thompson
>>>> 
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
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>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
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>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: lPad Internet Connection

[John Thompson]

Hello Group,

many thanks for the responses.  Yes, I have gone through all the reset 
suggestions that have been made, including the Modem Restart,  and initially, 
no result.  However, after the umpteenth attempt, the iPad WIFI responded 
briefly and then died again.  We left it sleeping for some hours and Julie went 
back a short time ago, entered the Settings and the beast is now working.  Will 
see how long this lasts.

Thank again and regards to all

John Thompson



> On 25 Jul 2019, at 1:02 pm, Ronni Brown  wrote:
> 
> Hi John,
> 
> Not knowing what you have tried to correct the problem. Have you tried all 
> the below tests?
> 1. Turn WiFi off and back on via Settings > WiFi. 
> 2. Restart the iPad. Press and hold until you see the ‘Slide to Power Off’ 
> prompt and slide to do so.
> 
> 3. Try a hard reboot of the iPad. To do so hold down the Sleep/Wake button 
> and the Home button simultaneously for around 12 seconds – ignore the ‘Slide 
> to Power Off’ prompt and keep holding down both buttons until you see the 
> screen go dark and then see the Apple logo appear as the iPad powers up again.
> 
> 4. Restart your wireless router. This is usually done by just pulling its 
> power adapter out of the router for around 15 seconds and plugging it back in.
> 
> 5. Try a reset of network settings on the iPad – via Settings > General > 
> Reset > Reset Network Settings.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 25 Jul 2019, at 10:31 am, John Thompson > <mailto:jetj...@optusnet.com.au>> wrote:
>> 
>> I know, senility is a big issue.  I have been trying for the past hour or so 
>> to connect my iPad (6th gen), iOS 12.3.1, to the internet without success.  
>> There is no problem with my iphone or Mac Mini. Does anyone have any 
>> suggestions as I seem to have run out of ideas.
>> 
>> Regards
>> 
>> John Thompson
>> 
>> 
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Re: lPad Internet Connection

[Stephen Chape]

For some reason we seem to have two threads going on this ?
I only just noticed.

> On 25 Jul 2019, at 2:18 pm, Susan Hastings  wrote:
> 
> Tongue in cheek. Have you tried switching everything off and on again?
> 
> Sent from my iPad
> 
> On 25 Jul 2019, at 7:56 am, Stephen Chape  <mailto:chap...@bigpond.com>> wrote:
> 
>> Hi John.
>> Do you have a WiFi name and Password. ?
>> 
>>> On 25 Jul 2019, at 8:53 am, John Thompson >> <mailto:jetj...@optusnet.com.au>> wrote:
>>> 
>>> I know, senility is a big issue.  I have been trying for the past hour or 
>>> so to connect my iPad (6th gen), iOS 12.3.1, to the internet without 
>>> success.  There is no problem with my iphone or Mac Mini. Does anyone have 
>>> any suggestions as I seem to have run out of ideas.
>>> 
>>> Regards
>>> 
>>> John Thompson
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
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>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Regards,
Stephen Chape






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Re: lPad Internet Connection

[Susan Hastings]

Tongue in cheek. Have you tried switching everything off and on again?

Sent from my iPad

> On 25 Jul 2019, at 7:56 am, Stephen Chape  wrote:
> 
> Hi John.
> Do you have a WiFi name and Password. ?
> 
>> On 25 Jul 2019, at 8:53 am, John Thompson  wrote:
>> 
>> I know, senility is a big issue.  I have been trying for the past hour or so 
>> to connect my iPad (6th gen), iOS 12.3.1, to the internet without success.  
>> There is no problem with my iphone or Mac Mini. Does anyone have any 
>> suggestions as I seem to have run out of ideas.
>> 
>> Regards
>> 
>> John Thompson
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: lPad Internet Connection

[Stephen Chape]

Hi John.
Do you have a WiFi name and Password. ?

> On 25 Jul 2019, at 8:53 am, John Thompson  wrote:
> 
> I know, senility is a big issue.  I have been trying for the past hour or so 
> to connect my iPad (6th gen), iOS 12.3.1, to the internet without success.  
> There is no problem with my iphone or Mac Mini. Does anyone have any 
> suggestions as I seem to have run out of ideas.
> 
> Regards
> 
> John Thompson
> 
> 
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Regards,
Stephen Chape






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Re: lPad Internet Connection

[Ronni Brown]

Hi John,

Not knowing what you have tried to correct the problem. Have you tried all the 
below tests?
1. Turn WiFi off and back on via Settings > WiFi. 
2. Restart the iPad. Press and hold until you see the ‘Slide to Power Off’ 
prompt and slide to do so.

3. Try a hard reboot of the iPad. To do so hold down the Sleep/Wake button and 
the Home button simultaneously for around 12 seconds – ignore the ‘Slide to 
Power Off’ prompt and keep holding down both buttons until you see the screen 
go dark and then see the Apple logo appear as the iPad powers up again.

4. Restart your wireless router. This is usually done by just pulling its power 
adapter out of the router for around 15 seconds and plugging it back in.

5. Try a reset of network settings on the iPad – via Settings > General > Reset 
> Reset Network Settings.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 25 Jul 2019, at 10:31 am, John Thompson  wrote:
> 
> I know, senility is a big issue.  I have been trying for the past hour or so 
> to connect my iPad (6th gen), iOS 12.3.1, to the internet without success.  
> There is no problem with my iphone or Mac Mini. Does anyone have any 
> suggestions as I seem to have run out of ideas.
> 
> Regards
> 
> John Thompson
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: lPad Internet Connection

[petercrisp]

Hi John, yes it will help to know what attempts you have tried so far
but until then, immediate steps I can think of are below and this
assumes the device is a WiFi only iPad and in the same WiFi network as
the other devices you indicate do connect with the internet.

* Go to Settings>WiFi and Forget the network you think you're
connected to.
* Re-establish connection to the WiFi network - enter password for
selected wifi network
* Close all open background app - double click Home button and swipe
up on all apps
* Reset the iPad - hold Home and Power buttons firmly and
simultaneously until the Apple symbol appears - allow it to reboot
* Open Safari and see if Google.com opens?

Let us know status after trying this.
Regards
Pete

- Original Message -
From: wamug@wamug.org.au
To:"WAMUG Mailing List" 
Cc:
Sent:Thu, 25 Jul 2019 12:28:33 +0800
Subject:Re: lPad Internet Connection

 Good afternoon John, 
Can you let the group know what is your set-up and what steps you have
taken so far? I am no expert but I am trying to determine at what
stage you are stuck and see if I have any suggestions. 
Many thanks & best regards, 
Philippe C. 

 Philippe dit la Grenouille ...  
On 25 Jul 2019, at 10:31 am, John Thompson  wrote:
I know, senility is a big issue.  I have been trying for the past
hour or so to connect my iPad (6th gen), iOS 12.3.1, to the internet
without success.  There is no problem with my iphone or Mac Mini.
Does anyone have any suggestions as I seem to have run out of ideas.

Regards

John Thompson

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Re: lPad Internet Connection

[Philippe Chaperon]

Good afternoon John, 

Can you let the group know what is your set-up and what steps you have taken so 
far? I am no expert but I am trying to determine at what stage you are stuck 
and see if I have any suggestions. 

Many thanks & best regards, 

Philippe C. 


Philippe dit la Grenouille ...

On 25 Jul 2019, at 10:31 am, John Thompson  wrote:

I know, senility is a big issue.  I have been trying for the past hour or so to 
connect my iPad (6th gen), iOS 12.3.1, to the internet without success.  There 
is no problem with my iphone or Mac Mini. Does anyone have any suggestions as I 
seem to have run out of ideas.

Regards

John Thompson


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lPad Internet Connection

[John Thompson]

I know, senility is a big issue.  I have been trying for the past hour or so to 
connect my iPad (6th gen), iOS 12.3.1, to the internet without success.  There 
is no problem with my iphone or Mac Mini. Does anyone have any suggestions as I 
seem to have run out of ideas.

Regards

John Thompson


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lPad Internet Connection

[John Thompson]

I know, senility is a big issue.  I have been trying for the past hour or so to 
connect my iPad (6th gen), iOS 12.3.1, to the internet without success.  There 
is no problem with my iphone or Mac Mini. Does anyone have any suggestions as I 
seem to have run out of ideas.

Regards

John Thompson


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Re: MacBook Pro with Wifi signal but no Internet

[Ronni Brown]

Hi Peter,

It is always best to use the developers ‘Uninstall’ application that is in the 
NetNanny folder & other similar software.
And again always Reboot your computer after uninstalling the software.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jun 2019, at 10:32 am, petercr...@westnet.com.au wrote:
> 
> Hi Daniel, yes indeed it was the Intego thing. As soon as I read this it 
> reminded me of the NetNanny program I used a long time ago. I thought I had 
> done a full uninstal when I decided to no longer use it but still the kernel 
> file remained. 
> 
> Regards
> 
> Pete.
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> "WAMUG" 
> Cc:
> 
> Sent:
> Wed, 5 Jun 2019 09:37:11 +0800
> Subject:
> Re: MacBook Pro with Wifi signal but no Internet
> 
> 
> Hi Peter
> 
> Yes, the devil is in the detail,…lol. Glad you got it all working. I’ve had a 
> similar job to that one as well. (The culprit was s similar thing by Intego). 
> Same error message and similar fix for it.
> It’s due to the part of that software not being fully optimised for the 
> System. (So the two don’t play well together.)
> 
> Glad you saw the full error message in the end. And all is working.
> Kind regards
> Daniel
> 
>  Sent from my iPhone XS 
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web: <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested.
> 
> > On 4 Jun 2019, at 9:05 pm, Peter Crisp  wrote:
> > 
> > Thanks Daniel and Ronni for further tips. Well, short story I have fixed 
> > this issue from the most unexpected thing. There was a kernel file relating 
> > to NetNanny which was a third party security program not been used for many 
> > many years. I had in my fury omitted to look clearly at the message Safari 
> > was giving me each time it failed. All l saw was “Not f. working”! But 
> > tonight after a bit of calming I took a closer look. The message provided 
> > by Safari indicated this error code. “NSPOSIXErrorDomain:1”. When I googled 
> > this I got the third party security program issue and so I went hunting for 
> > stuff - it provided some locations to go looking. I found one solitary file 
> > “NetNanny Kernel Ext”. I trashed it and after a restart, bingo! Amazing. I 
> > would never have though that something that has been lurking there for 
> > years and not a problem since then and coinciding with an OSX update this 
> > all of a sudden became a problem. 
> > 
> > Lesson for me is to look at the error code next time!
> > 
> > I hope this can help others in some small way.
> > 
> > Regards
> > 
> > 
> > Pete
> > 
> > On 4 Jun 2019, at 7:46 pm, Ronda Brown  wrote:
> > 
> >> Hi Peter,
> >> 
> >> Have you run Wireless Diagnostics on Jo’s MBP?
> >> 
> >> Your Mac can use Wireless Diagnostics to perform additional analysis. 
> >> • Quit any apps that are open, and connect to your Wi-Fi network, if 
> >> possible.
> >> • Hold down the Option key and choose Open Wireless Diagnostics from the 
> >> Wi-Fi status menu .
> >> • Enter your administrator name and password when prompted.
> >> Wireless Diagnostics begins analyzing your wireless environment:
> >> 
> >> Kind Regards,
> >> 
> >> Ronni
> >> 
> >>> On 4 Jun 2019, at 8:13 am, petercr...@westnet.com.au wrote:
> >>> 
> >>> Hi Ronni, thanks for that one. I had omitted to mention in my list of 
> >>> things that I had tried that I saw an online tip to try this one. So I 
> >>> did already try it and sadly it didn't resolve the issue. It does seem 
> >>> after some of these tests that it pauses momentarily (I am using Safari 
> >>> and select Google web page to put to the test) before getting the "no 
> >>> internet connection:" message. 
> >>> 
> >>> Will have a calm look at it again tonight, sometimes I feel that in 
> >>> trying some of these items, it is the order in which they are tried seems 
> >>> to make a 

Re: MacBook Pro with Wifi signal but no Internet

[petercrisp]

Hi Daniel, yes indeed it was the Intego thing. As soon as I read this
it reminded me of the NetNanny program I used a long time ago. I
thought I had done a full uninstal when I decided to no longer use it
but still the kernel file remained. 
Regards
Pete.

- Original Message -
From: wamug@wamug.org.au
To:"WAMUG" 
Cc:
Sent:Wed, 5 Jun 2019 09:37:11 +0800
Subject:Re: MacBook Pro with Wifi signal but no Internet

 Hi Peter

 Yes, the devil is in the detail,…lol. Glad you got it all working.
I’ve had a similar job to that one as well. (The culprit was s
similar thing by Intego). Same error message and similar fix for it.
 It’s due to the part of that software not being fully optimised for
the System. (So the two don’t play well together.)

 Glad you saw the full error message in the end. And all is working.
 Kind regards
 Daniel

  Sent from my iPhone XS 

 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: 
 Web: 

 **For everything Apple**

 NOTE: Any information provided in this email may be my personal
opinion and as such should be taken accordingly, and may not be the
views of MacWizardry. Any information provided does not offer or
warrant any form of warranty or accept liability. It would be
appreciated that if any information in this email is to be
disseminated, distributed or copied, that permission by the author be
requested.

 > On 4 Jun 2019, at 9:05 pm, Peter Crisp  wrote:
 > 
 > Thanks Daniel and Ronni for further tips. Well, short story I have
fixed this issue from the most unexpected thing. There was a kernel
file relating to NetNanny which was a third party security program not
been used for many many years. I had in my fury omitted to look
clearly at the message Safari was giving me each time it failed. All l
saw was “Not f. working”! But tonight after a bit of calming I
took a closer look. The message provided by Safari indicated this
error code. “NSPOSIXErrorDomain:1”. When I googled this I got the
third party security program issue and so I went hunting for stuff -
it provided some locations to go looking. I found one solitary file
“NetNanny Kernel Ext”. I trashed it and after a restart, bingo!
Amazing. I would never have though that something that has been
lurking there for years and not a problem since then and coinciding
with an OSX update this all of a sudden became a problem. 
 > 
 > Lesson for me is to look at the error code next time!
 > 
 > I hope this can help others in some small way.
 > 
 > Regards
 > 
 > 
 > Pete
 > 
 > On 4 Jun 2019, at 7:46 pm, Ronda Brown  wrote:
 > 
 >> Hi Peter,
 >> 
 >> Have you run Wireless Diagnostics on Jo’s MBP?
 >> 
 >> Your Mac can use Wireless Diagnostics to perform additional
analysis. 
 >> • Quit any apps that are open, and connect to your Wi-Fi
network, if possible.
 >> • Hold down the Option key and choose Open Wireless Diagnostics
from the Wi-Fi status menu .
 >> • Enter your administrator name and password when prompted.
 >> Wireless Diagnostics begins analyzing your wireless environment:
 >> 
 >> Kind Regards,
 >> 
 >> Ronni
 >> 
 >>> On 4 Jun 2019, at 8:13 am, petercr...@westnet.com.au wrote:
 >>> 
 >>> Hi Ronni, thanks for that one. I had omitted to mention in my
list of things that I had tried that I saw an online tip to try this
one. So I did already try it and sadly it didn't resolve the issue. It
does seem after some of these tests that it pauses momentarily (I am
using Safari and select Google web page to put to the test) before
getting the "no internet connection:" message. 
 >>> 
 >>> Will have a calm look at it again tonight, sometimes I feel that
in trying some of these items, it is the order in which they are tried
seems to make a difference, although i am unclear on which order is
the right order, the order from my side seems to be random.
 >>> 
 >>> Regards
 >>> 
 >>> Pete.
 >>> 
 >>> 
 >>> 
 >>> - Original Message -
 >>> From:
 >>> wamug@wamug.org.au
 >>> 
 >>> To:
 >>> 
 >>> Cc:
 >>> 
 >>> Sent:
 >>> Tue, 4 Jun 2019 06:41:45 +0800
 >>> Subject:
 >>> Re: MacBook Pro with Wifi signal but no Internet
 >>> 
 >>> 
 >>> Hi Peter,
 >>> 
 >>> On Your wife’s MBP try:
 >>> Edit her Locations in Network Preferences. 
 >>> In Edit Locations, from the drop-down click the “+” to create
a new Location, name it “Automatic” (any name will do)...
 >>> The new location will setup new a new default WiFi (and Ethernet
and FireWire) and hopefully will connect to the Internet immediately.
 >>> 
 >>> Kind Regards,
 >>> Ronni
 >>> 
 >>>  Ronni

Re: MacBook Pro with Wifi signal but no Internet

[Daniel Kerr]

Hi Peter

Yes, the devil is in the detail,…lol. Glad you got it all working. I’ve had a 
similar job to that one as well. (The culprit was s similar thing by Intego). 
Same error message and similar fix for it.
It’s due to the part of that software not being fully optimised for the System. 
(So the two don’t play well together.)

Glad you saw the full error message in the end. And all is working.
Kind regards
Daniel

 Sent from my iPhone XS 

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested.

> On 4 Jun 2019, at 9:05 pm, Peter Crisp  wrote:
> 
> Thanks Daniel and Ronni for further tips. Well, short story I have fixed this 
> issue from the most unexpected thing. There was a kernel file relating to 
> NetNanny which was a third party security program not been used for many many 
> years. I had in my fury omitted to look clearly at the message Safari was 
> giving me each time it failed. All l saw was “Not f. working”! But 
> tonight after a bit of calming I took a closer look. The message provided by 
> Safari indicated this error code. “NSPOSIXErrorDomain:1”. When I googled this 
> I got the third party security program issue and so I went hunting for stuff 
> - it provided some locations to go looking. I found one solitary file 
> “NetNanny Kernel Ext”. I trashed it and after a restart, bingo! Amazing. I 
> would never have though that something that has been lurking there for years 
> and not a problem since then and coinciding with an OSX update this all of a 
> sudden became a problem. 
> 
> Lesson for me is to look at the error code next time!
> 
> I hope this can help others in some small way.
> 
> Regards
> 
> 
> Pete
> 
> On 4 Jun 2019, at 7:46 pm, Ronda Brown  wrote:
> 
>> Hi Peter,
>> 
>> Have you run Wireless Diagnostics on Jo’s MBP?
>> 
>> Your Mac can use Wireless Diagnostics to perform additional analysis. 
>>  • Quit any apps that are open, and connect to your Wi-Fi network, if 
>> possible.
>>  • Hold down the Option key and choose Open Wireless Diagnostics from 
>> the Wi-Fi status menu .
>>  • Enter your administrator name and password when prompted.
>> Wireless Diagnostics begins analyzing your wireless environment:
>> 
>> Kind Regards,
>> 
>> Ronni
>> 
>>> On 4 Jun 2019, at 8:13 am, petercr...@westnet.com.au wrote:
>>> 
>>> Hi Ronni, thanks for that one. I had omitted to mention in my list of 
>>> things that I had tried that I saw an online tip to try this one. So I did 
>>> already try it and sadly it didn't resolve the issue. It does seem after 
>>> some of these tests that it pauses momentarily (I am using Safari and 
>>> select Google web page to put to the test) before getting the "no internet 
>>> connection:" message.  
>>> 
>>> Will have a calm look at it again tonight, sometimes I feel that in trying 
>>> some of these items, it is the order in which they are tried seems to make 
>>> a difference, although i am unclear on which order is the right order, the 
>>> order from my side seems to be random.
>>> 
>>> Regards
>>> 
>>> Pete.
>>> 
>>> 
>>> 
>>> - Original Message -
>>> From:
>>> wamug@wamug.org.au
>>> 
>>> To:
>>> 
>>> Cc:
>>> 
>>> Sent:
>>> Tue, 4 Jun 2019 06:41:45 +0800
>>> Subject:
>>> Re: MacBook Pro with Wifi signal but no Internet
>>> 
>>> 
>>> Hi Peter,
>>> 
>>> On Your wife’s MBP try:
>>> Edit her Locations in Network Preferences. 
>>> In Edit Locations, from the drop-down click the “+” to create a new 
>>> Location, name it “Automatic” (any name will do)...
>>> The new location will setup new a new default WiFi (and Ethernet and 
>>> FireWire) and hopefully will connect to the Internet immediately.
>>> 
>>> Kind Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 3 Jun 2019, at 9:19 pm, Peter Crisp  wrote:
>>>> 
>>>> Hi folks, I have had the issue as noted in the subject l

Re: MacBook Pro with Wifi signal but no Internet

[Peter Crisp]

Thanks Daniel and Ronni for further tips. Well, short story I have fixed this 
issue from the most unexpected thing. There was a kernel file relating to 
NetNanny which was a third party security program not been used for many many 
years. I had in my fury omitted to look clearly at the message Safari was 
giving me each time it failed. All l saw was “Not f. working”! But tonight 
after a bit of calming I took a closer look. The message provided by Safari 
indicated this error code. “NSPOSIXErrorDomain:1”. When I googled this I got 
the third party security program issue and so I went hunting for stuff - it 
provided some locations to go looking. I found one solitary file “NetNanny 
Kernel Ext”. I trashed it and after a restart, bingo! Amazing. I would never 
have though that something that has been lurking there for years and not a 
problem since then and coinciding with an OSX update this all of a sudden 
became a problem. 

Lesson for me is to look at the error code next time!

I hope this can help others in some small way.

Regards


Pete

> On 4 Jun 2019, at 7:46 pm, Ronda Brown  wrote:
> 
> Hi Peter,
> 
> Have you run Wireless Diagnostics on Jo’s MBP?
> 
> Your Mac can use Wireless Diagnostics to perform additional analysis. 
>   • Quit any apps that are open, and connect to your Wi-Fi network, if 
> possible.
>   • Hold down the Option key and choose Open Wireless Diagnostics from 
> the Wi-Fi status menu .
>   • Enter your administrator name and password when prompted.
> Wireless Diagnostics begins analyzing your wireless environment:
> 
> Kind Regards,
> 
> Ronni
> 
>> On 4 Jun 2019, at 8:13 am, petercr...@westnet.com.au wrote:
>> 
>> Hi Ronni, thanks for that one. I had omitted to mention in my list of things 
>> that I had tried that I saw an online tip to try this one. So I did already 
>> try it and sadly it didn't resolve the issue. It does seem after some of 
>> these tests that it pauses momentarily (I am using Safari and select Google 
>> web page to put to the test) before getting the "no internet connection:" 
>> message.  
>> 
>> Will have a calm look at it again tonight, sometimes I feel that in trying 
>> some of these items, it is the order in which they are tried seems to make a 
>> difference, although i am unclear on which order is the right order, the 
>> order from my side seems to be random.
>> 
>> Regards
>> 
>> Pete.
>> 
>> 
>> 
>> ----- Original Message -
>> From:
>> wamug@wamug.org.au
>> 
>> To:
>> 
>> Cc:
>> 
>> Sent:
>> Tue, 4 Jun 2019 06:41:45 +0800
>> Subject:
>> Re: MacBook Pro with Wifi signal but no Internet
>> 
>> 
>> Hi Peter,
>> 
>> On Your wife’s MBP try:
>> Edit her Locations in Network Preferences. 
>> In Edit Locations, from the drop-down click the “+” to create a new 
>> Location, name it “Automatic” (any name will do)...
>> The new location will setup new a new default WiFi (and Ethernet and 
>> FireWire) and hopefully will connect to the Internet immediately.
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> > On 3 Jun 2019, at 9:19 pm, Peter Crisp  wrote:
>> > 
>> > Hi folks, I have had the issue as noted in the subject line before many 
>> > many times and I have been able to resolve albeit with many different 
>> > methods. 
>> > 
>> > My wife’s MBP 2011 has developed this problem, not surprisingly coincident 
>> > with the OSX update to 10.14.5. 
>> > 
>> > It all started when Jo said she had no sound from the MBA speakers. I did 
>> > the usual settings review and then did a reboot. This resolved the sound 
>> > issue. I can’t recall if this coincided with the update of the OSX too but 
>> > the sound is fixed. But we have no Internet service now. Things I have 
>> > done here:
>> > 
>> > PRAM reset
>> > SMC Reset
>> > Reboot
>> > PRAM reset
>> > SMC Reset
>> > Network reset 
>> > Forget Wifi connection and re-establish
>> > Clear DNS settings, Try the Google 8.8.8.8, try others, back to 10.1.1.1
>> > Renew DHCP licence
>> > Try to connect via a iPhone hotspot (which is accessing internet fine)
>> > 
>> > Is this a 10.14.5 issue? I can’t get to the internet with this MBP to do 
>> > anything about it. 
>> > 
>> > Any clues folks?
>> > 
>> > 
>> > Regards
>> > 
>> > 
>> > Pete
>> > -- The WA Macintosh User Gr

Re: MacBook Pro with Wifi signal but no Internet

[Daniel Kerr]

Hi Peter

Also, have you tried restarting the internet/modem/router, just to refresh all 
DNS numbers. Sometimes they can get “locked”, so restarting the modem can 
refresh all of that.
Worth a try as well.

There are also some wireless settings that can be removed from Library - 
Preferences - SystemConfiguration. (Main Library, not the User Library).
But I’d try the modem restart first.

Kind regards
Daniel

 Sent from my iPhone XS 

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested.

> On 4 Jun 2019, at 7:46 pm, Ronda Brown  wrote:
> 
> Hi Peter,
> 
> Have you run Wireless Diagnostics on Jo’s MBP?
> 
> Your Mac can use Wireless Diagnostics to perform additional analysis. 
>   • Quit any apps that are open, and connect to your Wi-Fi network, if 
> possible.
>   • Hold down the Option key and choose Open Wireless Diagnostics from 
> the Wi-Fi status menu .
>   • Enter your administrator name and password when prompted.
> Wireless Diagnostics begins analyzing your wireless environment:
> 
> Kind Regards,
> 
> Ronni
> 
>> On 4 Jun 2019, at 8:13 am, petercr...@westnet.com.au wrote:
>> 
>> Hi Ronni, thanks for that one. I had omitted to mention in my list of things 
>> that I had tried that I saw an online tip to try this one. So I did already 
>> try it and sadly it didn't resolve the issue. It does seem after some of 
>> these tests that it pauses momentarily (I am using Safari and select Google 
>> web page to put to the test) before getting the "no internet connection:" 
>> message.  
>> 
>> Will have a calm look at it again tonight, sometimes I feel that in trying 
>> some of these items, it is the order in which they are tried seems to make a 
>> difference, although i am unclear on which order is the right order, the 
>> order from my side seems to be random.
>> 
>> Regards
>> 
>> Pete.
>> 
>> 
>> 
>> - Original Message -
>> From:
>> wamug@wamug.org.au
>> 
>> To:
>> 
>> Cc:
>> 
>> Sent:
>> Tue, 4 Jun 2019 06:41:45 +0800
>> Subject:
>> Re: MacBook Pro with Wifi signal but no Internet
>> 
>> 
>> Hi Peter,
>> 
>> On Your wife’s MBP try:
>> Edit her Locations in Network Preferences. 
>> In Edit Locations, from the drop-down click the “+” to create a new 
>> Location, name it “Automatic” (any name will do)...
>> The new location will setup new a new default WiFi (and Ethernet and 
>> FireWire) and hopefully will connect to the Internet immediately.
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> > On 3 Jun 2019, at 9:19 pm, Peter Crisp  wrote:
>> > 
>> > Hi folks, I have had the issue as noted in the subject line before many 
>> > many times and I have been able to resolve albeit with many different 
>> > methods. 
>> > 
>> > My wife’s MBP 2011 has developed this problem, not surprisingly coincident 
>> > with the OSX update to 10.14.5. 
>> > 
>> > It all started when Jo said she had no sound from the MBA speakers. I did 
>> > the usual settings review and then did a reboot. This resolved the sound 
>> > issue. I can’t recall if this coincided with the update of the OSX too but 
>> > the sound is fixed. But we have no Internet service now. Things I have 
>> > done here:
>> > 
>> > PRAM reset
>> > SMC Reset
>> > Reboot
>> > PRAM reset
>> > SMC Reset
>> > Network reset 
>> > Forget Wifi connection and re-establish
>> > Clear DNS settings, Try the Google 8.8.8.8, try others, back to 10.1.1.1
>> > Renew DHCP licence
>> > Try to connect via a iPhone hotspot (which is accessing internet fine)
>> > 
>> > Is this a 10.14.5 issue? I can’t get to the internet with this MBP to do 
>> > anything about it. 
>> > 
>> > Any clues folks?
>> > 
>> > 
>> > Regards
>> > 
>> > 
>> > Pete
>> > -- The WA Macintosh User Group Mailing List --
>> > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> > Settings & Unsubscribe - 
>> > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: MacBook Pro with Wifi signal but no Internet

[Ronda Brown]

Hi Peter,

Have you run Wireless Diagnostics on Jo’s MBP?

Your Mac can use Wireless Diagnostics to perform additional analysis. 
• Quit any apps that are open, and connect to your Wi-Fi network, if 
possible.
• Hold down the Option key and choose Open Wireless Diagnostics from 
the Wi-Fi status menu .
• Enter your administrator name and password when prompted.
Wireless Diagnostics begins analyzing your wireless environment:

Kind Regards,

Ronni

> On 4 Jun 2019, at 8:13 am, petercr...@westnet.com.au wrote:
> 
> Hi Ronni, thanks for that one. I had omitted to mention in my list of things 
> that I had tried that I saw an online tip to try this one. So I did already 
> try it and sadly it didn't resolve the issue. It does seem after some of 
> these tests that it pauses momentarily (I am using Safari and select Google 
> web page to put to the test) before getting the "no internet connection:" 
> message.  
> 
> Will have a calm look at it again tonight, sometimes I feel that in trying 
> some of these items, it is the order in which they are tried seems to make a 
> difference, although i am unclear on which order is the right order, the 
> order from my side seems to be random.
> 
> Regards
> 
> Pete.
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> 
> Cc:
> 
> Sent:
> Tue, 4 Jun 2019 06:41:45 +0800
> Subject:
> Re: MacBook Pro with Wifi signal but no Internet
> 
> 
> Hi Peter,
> 
> On Your wife’s MBP try:
> Edit her Locations in Network Preferences. 
> In Edit Locations, from the drop-down click the “+” to create a new Location, 
> name it “Automatic” (any name will do)...
> The new location will setup new a new default WiFi (and Ethernet and 
> FireWire) and hopefully will connect to the Internet immediately.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> > On 3 Jun 2019, at 9:19 pm, Peter Crisp  wrote:
> > 
> > Hi folks, I have had the issue as noted in the subject line before many 
> > many times and I have been able to resolve albeit with many different 
> > methods. 
> > 
> > My wife’s MBP 2011 has developed this problem, not surprisingly coincident 
> > with the OSX update to 10.14.5. 
> > 
> > It all started when Jo said she had no sound from the MBA speakers. I did 
> > the usual settings review and then did a reboot. This resolved the sound 
> > issue. I can’t recall if this coincided with the update of the OSX too but 
> > the sound is fixed. But we have no Internet service now. Things I have done 
> > here:
> > 
> > PRAM reset
> > SMC Reset
> > Reboot
> > PRAM reset
> > SMC Reset
> > Network reset 
> > Forget Wifi connection and re-establish
> > Clear DNS settings, Try the Google 8.8.8.8, try others, back to 10.1.1.1
> > Renew DHCP licence
> > Try to connect via a iPhone hotspot (which is accessing internet fine)
> > 
> > Is this a 10.14.5 issue? I can’t get to the internet with this MBP to do 
> > anything about it. 
> > 
> > Any clues folks?
> > 
> > 
> > Regards
> > 
> > 
> > Pete
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Re: MacBook Pro with Wifi signal but no Internet

[petercrisp]

Hi Ronni, thanks for that one. I had omitted to mention in my list of
things that I had tried that I saw an online tip to try this one. So I
did already try it and sadly it didn't resolve the issue. It does seem
after some of these tests that it pauses momentarily (I am using
Safari and select Google web page to put to the test) before getting
the "no internet connection:" message.  
Will have a calm look at it again tonight, sometimes I feel that in
trying some of these items, it is the order in which they are tried
seems to make a difference, although i am unclear on which order is
the right order, the order from my side seems to be random.
Regards
Pete.

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Tue, 4 Jun 2019 06:41:45 +0800
Subject:Re: MacBook Pro with Wifi signal but no Internet

 Hi Peter,

 On Your wife’s MBP try:
 Edit her Locations in Network Preferences. 
 In Edit Locations, from the drop-down click the “+” to create a
new Location, name it “Automatic” (any name will do)...
 The new location will setup new a new default WiFi (and Ethernet and
FireWire) and hopefully will connect to the Internet immediately.

 Kind Regards,
 Ronni

  Ronni Brown’s iPad Pro 12.9-inch 256GB 

 > On 3 Jun 2019, at 9:19 pm, Peter Crisp  wrote:
 > 
 > Hi folks, I have had the issue as noted in the subject line before
many many times and I have been able to resolve albeit with many
different methods. 
 > 
 > My wife’s MBP 2011 has developed this problem, not surprisingly
coincident with the OSX update to 10.14.5. 
 > 
 > It all started when Jo said she had no sound from the MBA speakers.
I did the usual settings review and then did a reboot. This resolved
the sound issue. I can’t recall if this coincided with the update of
the OSX too but the sound is fixed. But we have no Internet service
now. Things I have done here:
 > 
 > PRAM reset
 > SMC Reset
 > Reboot
 > PRAM reset
 > SMC Reset
 > Network reset 
 > Forget Wifi connection and re-establish
 > Clear DNS settings, Try the Google 8.8.8.8, try others, back to
10.1.1.1
 > Renew DHCP licence
 > Try to connect via a iPhone hotspot (which is accessing internet
fine)
 > 
 > Is this a 10.14.5 issue? I can’t get to the internet with this
MBP to do anything about it. 
 > 
 > Any clues folks?
 > 
 > 
 > Regards
 > 
 > 
 > Pete
 > -- The WA Macintosh User Group Mailing List --
 > Archives - 
 > Guidelines - 
 > Settings & Unsubscribe - 

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Re: MacBook Pro with Wifi signal but no Internet

[Ronni Brown]

Hi Peter,

On Your wife’s MBP try:
Edit her Locations in Network Preferences. 
In Edit Locations, from the drop-down  click the “+” to create a new Location, 
name it “Automatic” (any name will do)...
The new location will setup new a new default WiFi (and Ethernet and FireWire) 
and hopefully will connect to the Internet immediately.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 3 Jun 2019, at 9:19 pm, Peter Crisp  wrote:
> 
> Hi folks, I have had the issue as noted in the subject line before many many 
> times and I have been able to resolve albeit with many different methods. 
> 
> My wife’s MBP 2011 has developed this problem, not surprisingly coincident 
> with the OSX update to 10.14.5. 
> 
> It all started when Jo said she had no sound from the MBA speakers. I did the 
> usual settings review and then did a reboot. This resolved the sound issue. I 
> can’t recall if this coincided with the update of the OSX too but the sound 
> is fixed. But we have no Internet service now. Things I have done here:
> 
> PRAM reset
> SMC Reset
> Reboot
> PRAM reset
> SMC Reset
> Network reset 
> Forget Wifi connection and re-establish
> Clear DNS settings, Try the Google 8.8.8.8, try others, back to 10.1.1.1
> Renew DHCP licence
> Try to connect via a iPhone hotspot (which is accessing internet fine)
> 
> Is this a 10.14.5 issue? I can’t get to the internet with this MBP to do 
> anything about it. 
> 
> Any clues folks?
> 
> 
> Regards
> 
> 
> Pete
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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MacBook Pro with Wifi signal but no Internet

[Peter Crisp]

Hi folks, I have had the issue as noted in the subject line before many many 
times and I have been able to resolve albeit with many different methods. 

My wife’s MBP 2011 has developed this problem, not surprisingly coincident with 
the OSX update to 10.14.5. 

It all started when Jo said she had no sound from the MBA speakers. I did the 
usual settings review and then did a reboot. This resolved the sound issue. I 
can’t recall if this coincided with the update of the OSX too but the sound is 
fixed. But we have no Internet service now. Things I have done here:

PRAM reset
SMC Reset
Reboot
PRAM reset
SMC Reset
Network reset 
Forget Wifi connection and re-establish
Clear DNS settings, Try the Google 8.8.8.8, try others, back to 10.1.1.1
Renew DHCP licence
Try to connect via a iPhone hotspot (which is accessing internet fine)

Is this a 10.14.5 issue? I can’t get to the internet with this MBP to do 
anything about it. 

Any clues folks?


Regards


Pete
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Re: Internet

[Ronni Brown]

Hello again Severin,

Just had another thought. Apple keeps its iOS (and OSX) versions under tight 
control.  You are only given the option of the highest available iOS version 
compatible with the device you have, so you'll only get 9.3.5 if you have a 
pretty old iPad mini.

If you can't see the update on your iPad mini, you can update manually using 
iTunes.
If you can’t update wirelessly on your iOS device, you can update manually 
using iTunes on a computer that you trust.

Update your device using iTunes

https://support.apple.com/en-au/HT204204

Cheers,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Jan 2019, at 6:31 pm, Ronni Brown  wrote:
> 
> Hi Severin,
> 
> Robin we have already ascertained that Severin’s iPad mini is NOT a iPad mini 
> 2 by it’s model number
> MD545X/A
> Severin if you click on the model number MD545X/A it should change and show 
> Model number.
> Settings > General > About - Model
> 
> You have down a ‘hard restart’ of your iPad mini?
> Hold down the Home button (the one on the front of the iPhone or iPad) as 
> well as the power button. Keep both buttons held until the Apple logo 
> appears. Let go of the buttons and wait while your device complete its start 
> sequence.
> 
> Is the iPad connecting by Wi-Fi or Cellular?
> 
> Check Settings > General > Data & Time and verify that ‘Set Automatically is 
> on’. If not toggle it on.
> If it is on, toggle it off, wait a few seconds and toggle it on.
> 
> Are the websites you have trouble with ones you need to login?
> 
> Do you have any restrictions set? 
> Settings > General > Restrictions … Turn off all restrictions by entering 
> your restrictions passcode.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
> 
> 
>> On 26 Jan 2019, at 8:34 am, Robin Belford  wrote:
>> 
>> Hmmm,
>> Are you sure you have an iPad mini 2?
>> To confirm this check the Model number on the back. It will be either A1489, 
>> A1490 or A1491
>> All these models are capable of updating to iOS 12.x
>> If the model number is either A1454 or A1455 it is the first mini and it can 
>> go to iOS 9.3.5
>> 
>> Either way an iOS update should be your first focus.
>> 
>> robin
>> 
>> 
>>> On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:
>>> 
>>> Software update says 8.5 is it.  
>>> 
>>> Sent from Sev's iPhone
>>> 
>>>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>>>> 
>>>> Hello again Severin,
>>>> 
>>>> Is there a reason why you haven’t updated from iOS 8.5?
>>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 
>>>> can update to iOS 12 
>>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>>> 
>>>> Kind regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>>>>> 
>>>>> Hello Severin,
>>>>> 
>>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>>> 
>>>>> Try: Reset Network Settings
>>>>> Settings > General > Reset > Reset Network Settings. 
>>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>>> 
>>>>> Kind regards,
>>>>> Ronni
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  
>>>>>> wrote:
>>>>>> 
>>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>>> With several sites I open the app and then get a " not connected to the 
>>>>>> Internet" message which patently is not true.  
>>>>>> Is this an age phenomenon and is there a workaround?  
>>>>>> Severin Crisp
>>>>>> 
>>>>>> Sent from Sev's iPad
> 
> 
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Re: Internet

[Ronni Brown]

Hi Severin,

Robin we have already ascertained that Severin’s iPad mini is NOT a iPad mini 2 
by it’s model number
MD545X/A
Severin if you click on the model number MD545X/A it should change and show 
Model number.
Settings > General > About - Model

You have down a ‘hard restart’ of your iPad mini?
Hold down the Home button (the one on the front of the iPhone or iPad) as well 
as the power button. Keep both buttons held until the Apple logo appears. Let 
go of the buttons and wait while your device complete its start sequence.

Is the iPad connecting by Wi-Fi or Cellular?

Check Settings > General > Data & Time and verify that ‘Set Automatically is 
on’. If not toggle it on.
If it is on, toggle it off, wait a few seconds and toggle it on.

Are the websites you have trouble with ones you need to login?

Do you have any restrictions set? 
Settings > General > Restrictions … Turn off all restrictions by entering your 
restrictions passcode.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6



> On 26 Jan 2019, at 8:34 am, Robin Belford  wrote:
> 
> Hmmm,
> Are you sure you have an iPad mini 2?
> To confirm this check the Model number on the back. It will be either A1489, 
> A1490 or A1491
> All these models are capable of updating to iOS 12.x
> If the model number is either A1454 or A1455 it is the first mini and it can 
> go to iOS 9.3.5
> 
> Either way an iOS update should be your first focus.
> 
> robin
> 
> 
>> On 26 Jan 2019, at 8:18 am, Severin Crisp > <mailto:sevcr...@westnet.com.au>> wrote:
>> 
>> Software update says 8.5 is it.  
>> 
>> Sent from Sev's iPhone
>> 
>> On 25 Jan 2019, at 17:39, Ronni Brown mailto:ro...@mac.com>> 
>> wrote:
>> 
>>> Hello again Severin,
>>> 
>>> Is there a reason why you haven’t updated from iOS 8.5?
>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 can 
>>> update to iOS 12 
>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/ 
>>> <https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/>
>>> 
>>> Kind regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 25 Jan 2019, at 6:20 am, Ronni Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>>> Hello Severin,
>>>> 
>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>> 
>>>> Try: Reset Network Settings
>>>> Settings > General > Reset > Reset Network Settings. 
>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>> 
>>>> Kind regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp >>>> <mailto:sevcr...@westnet.com.au>> wrote:
>>>>> 
>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>> With several sites I open the app and then get a " not connected to the 
>>>>> Internet" message which patently is not true.  
>>>>> Is this an age phenomenon and is there a workaround?  
>>>>> Severin Crisp
>>>>> 
>>>>> Sent from Sev's iPad


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Re: Internet

[Neil Houghton]

Hi Sev,

 

As others have said, even the first iPad Mini 1 should be updated to IOS 9.3.5.

 

Others have also had problems being stuck at IOS 8.x – see:

https://discussions.apple.com/thread/8435092 

https://discussions.apple.com/thread/7775609

https://discussions.apple.com/thread/7661433 (stuck at an earlier version of 
IOS 9.x)

 

the first poster was referred to this article:

https://support.apple.com/en-us/HT201263

 

The second poster was referred to this article:

https://support.apple.com/en-us/HT204204

 

The third post includes reference to this article:

http://osxdaily.com/2015/09/23/fix-wrong-ios-software-update-version-showing/

 

 

 

I don’t know if you have already tried any of this or if it will work for you 
(or if it worked for the original posters) – but it could be worth a try.

 

 

HTH

 

 

Cheers

 

 

Neil

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Severin 
Crisp 
Reply-To: WAMUG 
Date: Monday, 28 January 2019 at 12:21
To: WAMUG 
Subject: Re: Internet

 

I can not read the micro writing on the back but the serial number identifies 
it as an IPad mini 1.  Software update on only 8.5

Severin


Sent from Sev's iPad


On 26 Jan 2019, at 8:34 AM, Robin Belford  wrote:

Hmmm,

Are you sure you have an iPad mini 2?

To confirm this check the Model number on the back. It will be either A1489, 
A1490 or A1491

All these models are capable of updating to iOS 12.x

If the model number is either A1454 or A1455 it is the first mini and it can go 
to iOS 9.3.5

 

Either way an iOS update should be your first focus.

 

robin

 



On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:

 

Software update says 8.5 is it.  

 

Sent from Sev's iPhone


On 25 Jan 2019, at 17:39, Ronni Brown  wrote:

Hello again Severin,

 

Is there a reason why you haven’t updated from iOS 8.5?

Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 can 
update to iOS 12 

https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/

 

Kind regards,

Ronni

 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 

 


On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:

Hello Severin,

I guess you tried a complete shutdown and restart of your iPad2 mini.

Try: Reset Network Settings
Settings > General > Reset > Reset Network Settings. 
This will not erase any apps or media but will erase Wi-Fi passwords.

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 




On 24 Jan 2019, at 9:37 pm, Severin Crisp  wrote:

 

I am using an ageing iPad2 mini with iOS 8.5

With several sites I open the app and then get a " not connected to the 
Internet" message which patently is not true.  

Is this an age phenomenon and is there a workaround?  

Severin Crisp

 

Sent from Sev's iPad

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Re: Internet

[Severin Crisp]

I can not read the micro writing on the back but the serial number identifies 
it as an IPad mini 1.  Software update on only 8.5
Severin

Sent from Sev's iPad

> On 26 Jan 2019, at 8:34 AM, Robin Belford  wrote:
> 
> Hmmm,
> Are you sure you have an iPad mini 2?
> To confirm this check the Model number on the back. It will be either A1489, 
> A1490 or A1491
> All these models are capable of updating to iOS 12.x
> If the model number is either A1454 or A1455 it is the first mini and it can 
> go to iOS 9.3.5
> 
> Either way an iOS update should be your first focus.
> 
> robin
> 
> 
>> On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:
>> 
>> Software update says 8.5 is it.  
>> 
>> Sent from Sev's iPhone
>> 
>>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>>> 
>>> Hello again Severin,
>>> 
>>> Is there a reason why you haven’t updated from iOS 8.5?
>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 can 
>>> update to iOS 12 
>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>> 
>>> Kind regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>>>> 
>>>> Hello Severin,
>>>> 
>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>> 
>>>> Try: Reset Network Settings
>>>> Settings > General > Reset > Reset Network Settings. 
>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>> 
>>>> Kind regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  wrote:
>>>>> 
>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>> With several sites I open the app and then get a " not connected to the 
>>>>> Internet" message which patently is not true.  
>>>>> Is this an age phenomenon and is there a workaround?  
>>>>> Severin Crisp
>>>>> 
>>>>> Sent from Sev's iPad
>>>>> -- The WA Macintosh User Group Mailing List --
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> 
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Re: Internet

[Alan Smith]

Sev

I find it strange that iOS 8.5  is the latest available. A 2012 iPad mini?

My 2011 iPad2 has iOS 9.3.5.

Google not helpful on bypassing inbuilt software update facility.

Cheers
Alan
Sent from my iPad

> On 28 Jan 2019, at 8:52 am, Severin Crisp  wrote:
> 
> No the problem remains 
> 
> Sent from Sev's iPhone
> 
>> On 26 Jan 2019, at 10:54, Ronni Brown  wrote:
>> 
>> Hi Severin,
>> That is the iPad mini not iPad mini 2 - support ended September 12, 2016.
>> 
>> The resetting the Network settings should have helped sort the internet 
>> problem I would have thought.
>> Settings > General > Reset > Reset Network Settings. 
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 26 Jan 2019, at 10:37 am, Severin Crisp  wrote:
>>> 
>>> Got it wrong!   MD545X/A
>>> 
>>> Sent from Sev's iPad
>>> 
>>>> On 26 Jan 2019, at 9:11 AM, Severin Crisp  wrote:
>>>> 
>>>> MG4F2X/A
>>>> 
>>>> Sent from Sev's iPhone
>>>> 
>>>>> On 26 Jan 2019, at 08:30, Peter Crisp  wrote:
>>>>> 
>>>>> 
>>>>> Hi Dad, can you confirm the exact model code for the iPad? Maybe it’s an 
>>>>> iPad Mini original first series?
>>>>> 
>>>>> Settings>General>About>Model
>>>>> 
>>>>> Regards
>>>>> 
>>>>> 
>>>>> Pete
>>>>> 
>>>>>> On 26 Jan 2019, at 8:18 am, Severin Crisp  
>>>>>> wrote:
>>>>>> 
>>>>>> Software update says 8.5 is it.  
>>>>>> 
>>>>>> Sent from Sev's iPhone
>>>>>> 
>>>>>>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>>>>>>> 
>>>>>>> Hello again Severin,
>>>>>>> 
>>>>>>> Is there a reason why you haven’t updated from iOS 8.5?
>>>>>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 
>>>>>>> can update to iOS 12 
>>>>>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>>>>>> 
>>>>>>> Kind regards,
>>>>>>> Ronni
>>>>>>> 
>>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>>> 
>>>>>>> 
>>>>>>>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>>>>>>>> 
>>>>>>>> Hello Severin,
>>>>>>>> 
>>>>>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>>>>>> 
>>>>>>>> Try: Reset Network Settings
>>>>>>>> Settings > General > Reset > Reset Network Settings. 
>>>>>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>>>>>> 
>>>>>>>> Kind regards,
>>>>>>>> Ronni
>>>>>>>> 
>>>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>>>> 
>>>>>>>> 
>>>>>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  
>>>>>>>>> wrote:
>>>>>>>>> 
>>>>>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>>>>>> With several sites I open the app and then get a " not connected to 
>>>>>>>>> the Internet" message which patently is not true.  
>>>>>>>>> Is this an age phenomenon and is there a workaround?  
>>>>>>>>> Severin Crisp
>>>>>>>>> 
>>>>>>>>> Sent from Sev's iPad
>>>>>>>>> -- The WA Macintosh User Group Mailing List --
>>>>>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>>>>>> Settings & Unsubscribe - 
>>>>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>>>>>> 
>>>>>>> -- The WA Macintosh User Group Mailing List --
>>>>>>> Archives - <http://www.wam

Re: Internet

[Robin Belford]

Hmmm,
Are you sure you have an iPad mini 2?
To confirm this check the Model number on the back. It will be either A1489, 
A1490 or A1491
All these models are capable of updating to iOS 12.x
If the model number is either A1454 or A1455 it is the first mini and it can go 
to iOS 9.3.5

Either way an iOS update should be your first focus.

robin


> On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:
> 
> Software update says 8.5 is it.  
> 
> Sent from Sev's iPhone
> 
> On 25 Jan 2019, at 17:39, Ronni Brown mailto:ro...@mac.com>> 
> wrote:
> 
>> Hello again Severin,
>> 
>> Is there a reason why you haven’t updated from iOS 8.5?
>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 can 
>> update to iOS 12 
>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/ 
>> <https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/>
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 25 Jan 2019, at 6:20 am, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>>> Hello Severin,
>>> 
>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>> 
>>> Try: Reset Network Settings
>>> Settings > General > Reset > Reset Network Settings. 
>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>> 
>>> Kind regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp >>> <mailto:sevcr...@westnet.com.au>> wrote:
>>>> 
>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>> With several sites I open the app and then get a " not connected to the 
>>>> Internet" message which patently is not true.  
>>>> Is this an age phenomenon and is there a workaround?  
>>>> Severin Crisp
>>>> 
>>>> Sent from Sev's iPad
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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Re: Internet

[Severin Crisp]

No the problem remains 

Sent from Sev's iPhone

> On 26 Jan 2019, at 10:54, Ronni Brown  wrote:
> 
> Hi Severin,
> That is the iPad mini not iPad mini 2 - support ended September 12, 2016.
> 
> The resetting the Network settings should have helped sort the internet 
> problem I would have thought.
> Settings > General > Reset > Reset Network Settings. 
> 
> Kind regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 26 Jan 2019, at 10:37 am, Severin Crisp  wrote:
>> 
>> Got it wrong!   MD545X/A
>> 
>> Sent from Sev's iPad
>> 
>>> On 26 Jan 2019, at 9:11 AM, Severin Crisp  wrote:
>>> 
>>> MG4F2X/A
>>> 
>>> Sent from Sev's iPhone
>>> 
>>>> On 26 Jan 2019, at 08:30, Peter Crisp  wrote:
>>>> 
>>>> 
>>>> Hi Dad, can you confirm the exact model code for the iPad? Maybe it’s an 
>>>> iPad Mini original first series?
>>>> 
>>>> Settings>General>About>Model
>>>> 
>>>> Regards
>>>> 
>>>> 
>>>> Pete
>>>> 
>>>>> On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:
>>>>> 
>>>>> Software update says 8.5 is it.  
>>>>> 
>>>>> Sent from Sev's iPhone
>>>>> 
>>>>>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>>>>>> 
>>>>>> Hello again Severin,
>>>>>> 
>>>>>> Is there a reason why you haven’t updated from iOS 8.5?
>>>>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 
>>>>>> can update to iOS 12 
>>>>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>>>>> 
>>>>>> Kind regards,
>>>>>> Ronni
>>>>>> 
>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>> 
>>>>>> 
>>>>>>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>>>>>>> 
>>>>>>> Hello Severin,
>>>>>>> 
>>>>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>>>>> 
>>>>>>> Try: Reset Network Settings
>>>>>>> Settings > General > Reset > Reset Network Settings. 
>>>>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>>>>> 
>>>>>>> Kind regards,
>>>>>>> Ronni
>>>>>>> 
>>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>>> 
>>>>>>> 
>>>>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>>>>> With several sites I open the app and then get a " not connected to 
>>>>>>>> the Internet" message which patently is not true.  
>>>>>>>> Is this an age phenomenon and is there a workaround?  
>>>>>>>> Severin Crisp
>>>>>>>> 
>>>>>>>> Sent from Sev's iPad
>>>>>>>> -- The WA Macintosh User Group Mailing List --
>>>>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>>>>> Settings & Unsubscribe - 
>>>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>>>>> 
>>>>>> -- The WA Macintosh User Group Mailing List --
>>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>>> Settings & Unsubscribe - 
>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>>> -- The WA Macintosh User Group Mailing List --
>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>> Settings & Unsubscribe - 
>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> -- The WA Macintosh User Group Mailing List --
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Re: Internet

[Ronni Brown]

Hi Severin,
That is the iPad mini not iPad mini 2 - support ended September 12, 2016.

The resetting the Network settings should have helped sort the internet problem 
I would have thought.
Settings > General > Reset > Reset Network Settings. 

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Jan 2019, at 10:37 am, Severin Crisp  wrote:
> 
> Got it wrong!   MD545X/A
> 
> Sent from Sev's iPad
> 
>> On 26 Jan 2019, at 9:11 AM, Severin Crisp  wrote:
>> 
>> MG4F2X/A
>> 
>> Sent from Sev's iPhone
>> 
>>> On 26 Jan 2019, at 08:30, Peter Crisp  wrote:
>>> 
>>> 
>>> Hi Dad, can you confirm the exact model code for the iPad? Maybe it’s an 
>>> iPad Mini original first series?
>>> 
>>> Settings>General>About>Model
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
>>>> On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:
>>>> 
>>>> Software update says 8.5 is it.  
>>>> 
>>>> Sent from Sev's iPhone
>>>> 
>>>>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>>>>> 
>>>>> Hello again Severin,
>>>>> 
>>>>> Is there a reason why you haven’t updated from iOS 8.5?
>>>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 
>>>>> can update to iOS 12 
>>>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>>>> 
>>>>> Kind regards,
>>>>> Ronni
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>>>>>> 
>>>>>> Hello Severin,
>>>>>> 
>>>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>>>> 
>>>>>> Try: Reset Network Settings
>>>>>> Settings > General > Reset > Reset Network Settings. 
>>>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>>>> 
>>>>>> Kind regards,
>>>>>> Ronni
>>>>>> 
>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>> 
>>>>>> 
>>>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  
>>>>>>> wrote:
>>>>>>> 
>>>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>>>> With several sites I open the app and then get a " not connected to the 
>>>>>>> Internet" message which patently is not true.  
>>>>>>> Is this an age phenomenon and is there a workaround?  
>>>>>>> Severin Crisp
>>>>>>> 
>>>>>>> Sent from Sev's iPad
>>>>>>> -- The WA Macintosh User Group Mailing List --
>>>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>>>> Settings & Unsubscribe - 
>>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>>>> 
>>>>> -- The WA Macintosh User Group Mailing List --
>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>> Settings & Unsubscribe - 
>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: Internet

[Severin Crisp]

Got it wrong!   MD545X/A

Sent from Sev's iPad

> On 26 Jan 2019, at 9:11 AM, Severin Crisp  wrote:
> 
> MG4F2X/A
> 
> Sent from Sev's iPhone
> 
>> On 26 Jan 2019, at 08:30, Peter Crisp  wrote:
>> 
>> 
>> Hi Dad, can you confirm the exact model code for the iPad? Maybe it’s an 
>> iPad Mini original first series?
>> 
>> Settings>General>About>Model
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:
>>> 
>>> Software update says 8.5 is it.  
>>> 
>>> Sent from Sev's iPhone
>>> 
>>>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>>>> 
>>>> Hello again Severin,
>>>> 
>>>> Is there a reason why you haven’t updated from iOS 8.5?
>>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 
>>>> can update to iOS 12 
>>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>>> 
>>>> Kind regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>>>>> 
>>>>> Hello Severin,
>>>>> 
>>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>>> 
>>>>> Try: Reset Network Settings
>>>>> Settings > General > Reset > Reset Network Settings. 
>>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>>> 
>>>>> Kind regards,
>>>>> Ronni
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  
>>>>>> wrote:
>>>>>> 
>>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>>> With several sites I open the app and then get a " not connected to the 
>>>>>> Internet" message which patently is not true.  
>>>>>> Is this an age phenomenon and is there a workaround?  
>>>>>> Severin Crisp
>>>>>> 
>>>>>> Sent from Sev's iPad
>>>>>> -- The WA Macintosh User Group Mailing List --
>>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>>> Settings & Unsubscribe - 
>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>> -- The WA Macintosh User Group Mailing List --
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Re: Internet

[Peter Crisp]

Hi Dad, can you confirm the exact model code for the iPad? Maybe it’s an iPad 
Mini original first series?

Settings>General>About>Model

Regards


Pete

> On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:
> 
> Software update says 8.5 is it.  
> 
> Sent from Sev's iPhone
> 
>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>> 
>> Hello again Severin,
>> 
>> Is there a reason why you haven’t updated from iOS 8.5?
>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 can 
>> update to iOS 12 
>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>>> 
>>> Hello Severin,
>>> 
>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>> 
>>> Try: Reset Network Settings
>>> Settings > General > Reset > Reset Network Settings. 
>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>> 
>>> Kind regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  wrote:
>>>> 
>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>> With several sites I open the app and then get a " not connected to the 
>>>> Internet" message which patently is not true.  
>>>> Is this an age phenomenon and is there a workaround?  
>>>> Severin Crisp
>>>> 
>>>> Sent from Sev's iPad
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
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Re: Internet

[Severin Crisp]

Software update says 8.5 is it.  

Sent from Sev's iPhone

> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
> 
> Hello again Severin,
> 
> Is there a reason why you haven’t updated from iOS 8.5?
> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 can 
> update to iOS 12 
> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
> 
> Kind regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>> 
>> Hello Severin,
>> 
>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>> 
>> Try: Reset Network Settings
>> Settings > General > Reset > Reset Network Settings. 
>> This will not erase any apps or media but will erase Wi-Fi passwords.
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  wrote:
>>> 
>>> I am using an ageing iPad2 mini with iOS 8.5
>>> With several sites I open the app and then get a " not connected to the 
>>> Internet" message which patently is not true.  
>>> Is this an age phenomenon and is there a workaround?  
>>> Severin Crisp
>>> 
>>> Sent from Sev's iPad
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
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Re: Internet

[Ronni Brown]

Hello again Severin,

Is there a reason why you haven’t updated from iOS 8.5?
Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 can 
update to iOS 12 
https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
> 
> Hello Severin,
> 
> I guess you tried a complete shutdown and restart of your iPad2 mini.
> 
> Try: Reset Network Settings
> Settings > General > Reset > Reset Network Settings. 
> This will not erase any apps or media but will erase Wi-Fi passwords.
> 
> Kind regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  wrote:
>> 
>> I am using an ageing iPad2 mini with iOS 8.5
>> With several sites I open the app and then get a " not connected to the 
>> Internet" message which patently is not true.  
>> Is this an age phenomenon and is there a workaround?  
>> Severin Crisp
>> 
>> Sent from Sev's iPad
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
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Re: Internet

[Ronni Brown]

Hello Severin,

I guess you tried a complete shutdown and restart of your iPad2 mini.

Try: Reset Network Settings
Settings > General > Reset > Reset Network Settings. 
This will not erase any apps or media but will erase Wi-Fi passwords.

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jan 2019, at 9:37 pm, Severin Crisp  wrote:
> 
> I am using an ageing iPad2 mini with iOS 8.5
> With several sites I open the app and then get a " not connected to the 
> Internet" message which patently is not true.  
> Is this an age phenomenon and is there a workaround?  
> Severin Crisp
> 
> Sent from Sev's iPad
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Re: Internet

[Michael Hawkins]

Dear Severin,

You’re only as old as you think you are .

Michael Hawkins

Sent from my iPhone 

> On 24 Jan 2019, at 9:37 pm, Severin Crisp  wrote:
> 
> I am using an ageing iPad2 mini with iOS 8.5
> With several sites I open the app and then get a " not connected to the 
> Internet" message which patently is not true.  
> Is this an age phenomenon and is there a workaround?  
> Severin Crisp
> 
> Sent from Sev's iPad
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Internet

[Severin Crisp]

I am using an ageing iPad2 mini with iOS 8.5
With several sites I open the app and then get a " not connected to the 
Internet" message which patently is not true.  
Is this an age phenomenon and is there a workaround?  
Severin Crisp

Sent from Sev's iPad
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

We have two sources of WiFi. Normally we use the Time Capsule WiFi (better 
signal) but the BoB2 WiFi is also available.

I still don’t understand why there was no attempt to connect. If there’s a 
problem normally you can see from the Ikon that it is searching. When the 
Internet was off this morning the other devices were searching.

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 12:55 pm, Ronda Brown  wrote:
> 
> Ok thanks Diana,
> I don’t suspect anything is wrong will your iPad, I would suspect it is your 
> BoB2 Wi-Fi Network.
> What did you mean when you mentioned 
>> Also I tried selecting our other network on BoB2,?
> Do you have two Wi-Fi networks?
> If so please give details.
> 
> Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 5 Jul 2018, at 12:12 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Ronni 
>> Yes it’s been on Auto-Join since the beginning and I just checked to make 
>> sure it hadn’t changed.
>> 
>> Also I tried selecting our other network on BoB2, put in the password and 
>> got the same error message. No pause while it thought about it, the error 
>> message appeared straight away.
>> 
>> Regards 
>> Diana 
>> 
>> Sent from my iPad
>> 
>>> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
>>> 
>>> Hi Diana,
>>> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
>>> 
>>> Your iPad, can remember network and login information so that you can 
>>> automatically reconnect to that network when you're in range.
>>> If your device doesn't automatically join a captive Wi-Fi network, follow 
>>> these steps:
>>> Tap Settings > Wi-Fi.
>>> Tap  next to the network name.
>>> Make sure that Auto-Join is on.
>>> 
>>> Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Hi again
>>>> 
>>>> I am still rather concerned about the iPad, it wasn’t just disconnected, 
>>>> it did not appear to be trying to connect, either before or after the 
>>>> restart nor the reset of the Network Settings. There was no Ikon in the 
>>>> toolbar. Also I never saw the “No Internet Connection“ error message 
>>>> before. Can anyone explain why it wasn’t trying to connect?
>>>> 
>>>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>>>> from waking it up. The iPad is 10 months old, if there is something wrong 
>>>> with it I’d like to get it fixed pronto!
>>>> 
>>>> I’ve edited the message, hope I left the relevant bits.
>>>> 
>>>> Regards 
>>>> Diana
>>>> Sent from my iPad
>>>> 
>>>>> However I have solved the problem. Apart from the iPad (which remained 
>>>>> “off the  air” when all the other devices were connected) our contact 
>>>>> with the Internet has been very flaky this morning, keeps dropping out 
>>>>> and restarting automatically.
>>>>> 
>>>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>>>> this time including the iPad. I am at a loss to explain why it resisted 
>>>>> all previous efforts to get it connected. I think the BoB2 may be on the 
>>>>> way out, failure to connect is getting an everyday occurrence. We are 
>>>>> supposed to get the NBN very soon so I don’t want to buy a new modem at 
>>>>> this stage.
>>>>> 
>>>>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens 
>>>>>>>  wrote:
>>>>>>> 
>>>>>>> Good morning all
>>>>>>> 
>>>>>>> I was reading my email and one did not download properly. When I 
>>>>>>> investigated I got the message “No Internet connection”.
>>>>>>> 
>>>>>>> Computer and phone still have Internet Connection.
>>>>>>> 
>>>>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>>>>> 
>>>>>>> Is there anything else I can do?
>>>>>>> 
>>>>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

[Ronda Brown]

Ok thanks Diana,
I don’t suspect anything is wrong will your iPad, I would suspect it is your 
BoB2 Wi-Fi Network.
What did you mean when you mentioned 
> Also I tried selecting our other network on BoB2,?
Do you have two Wi-Fi networks?
If so please give details.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jul 2018, at 12:12 pm, Diana & Graham Stevens  
> wrote:
> 
> Hi Ronni 
> Yes it’s been on Auto-Join since the beginning and I just checked to make 
> sure it hadn’t changed.
> 
> Also I tried selecting our other network on BoB2, put in the password and got 
> the same error message. No pause while it thought about it, the error message 
> appeared straight away.
> 
> Regards 
> Diana 
> 
> Sent from my iPad
> 
>> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
>> 
>> Hi Diana,
>> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
>> 
>> Your iPad, can remember network and login information so that you can 
>> automatically reconnect to that network when you're in range.
>> If your device doesn't automatically join a captive Wi-Fi network, follow 
>> these steps:
>> Tap Settings > Wi-Fi.
>> Tap  next to the network name.
>> Make sure that Auto-Join is on.
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Hi again
>>> 
>>> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
>>> did not appear to be trying to connect, either before or after the restart 
>>> nor the reset of the Network Settings. There was no Ikon in the toolbar. 
>>> Also I never saw the “No Internet Connection“ error message before. Can 
>>> anyone explain why it wasn’t trying to connect?
>>> 
>>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>>> from waking it up. The iPad is 10 months old, if there is something wrong 
>>> with it I’d like to get it fixed pronto!
>>> 
>>> I’ve edited the message, hope I left the relevant bits.
>>> 
>>> Regards 
>>> Diana
>>> Sent from my iPad
>>> 
>>>> However I have solved the problem. Apart from the iPad (which remained 
>>>> “off the  air” when all the other devices were connected) our contact with 
>>>> the Internet has been very flaky this morning, keeps dropping out and 
>>>> restarting automatically.
>>>> 
>>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>>> this time including the iPad. I am at a loss to explain why it resisted 
>>>> all previous efforts to get it connected. I think the BoB2 may be on the 
>>>> way out, failure to connect is getting an everyday occurrence. We are 
>>>> supposed to get the NBN very soon so I don’t want to buy a new modem at 
>>>> this stage.
>>>> 
>>>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>>>> wrote:
>>>>>> 
>>>>>> Good morning all
>>>>>> 
>>>>>> I was reading my email and one did not download properly. When I 
>>>>>> investigated I got the message “No Internet connection”.
>>>>>> 
>>>>>> Computer and phone still have Internet Connection.
>>>>>> 
>>>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>>>> 
>>>>>> Is there anything else I can do?
>>>>>> 
>>>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi John 

That’s not the problem. I swapped all our phones to iiNet (our ISP for ca 22 
years) and in the process got the our system NBN ready including selecting a 
plan. Just waiting for them to get their act together. To save money we 
cancelled our second landline and transferred the modem to the phone line which 
gives only half the download speed. Maybe it’s the copper that’s at fault. Hope 
they use the other one for the NBN!

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 11:26 am, John Thompson  wrote:
> 
> Hi Diana,
>It is quite possibly your provider giving you a little nudge to make the 
> changeover to NBN.  We had a similar problem with our internet dropping in 
> and out quite regularly once the NBN became available in our area.
> Made the changeover and all is back to normal with an improved performance.  
> Have not had a dropout since.
> 
> Regards
> 
> John 
> 
>> On 5 Jul 2018, at 9:58 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Peter
>> 
>> Yes I reset the Network settings, put the password in again. I also tried 
>> our other network (we use the Time Machine but the BoB2 modem network is 
>> also available) same result. Apple website had no other suggestions.
>> 
>> However I have solved the problem. Apart from the iPad (which remained “off 
>> the  air” when all the other devices were connected) our contact with the 
>> Internet has been very flaky this morning, keeps dropping out and restarting 
>> automatically.
>> 
>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>> this time including the iPad. I am at a loss to explain why it resisted all 
>> previous efforts to get it connected. I think the BoB2 may be on the way 
>> out, failure to connect is getting an everyday occurrence. We are supposed 
>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>> 
>> I apologise for wasting everyone’s time.
>> 
>> Regards 
>> 
>> Diana
>> 
>>> On 5 Jul 2018, at 8:27 am, Peter  wrote:
>>> 
>>> Hi Diana, does the iPad recognise the available network in the 
>>> Settings>Wifi screen? If so I presume having already Reset Network 
>>> Settings, the previous pairing it had will have been removed. Please let us 
>>> know answers to this question?
>>> 
>>> Regards
>>> 
>>> Pete
>>> 
>>> 
>>> 
>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Good morning all
>>>> 
>>>> I was reading my email and one did not download properly. When I 
>>>> investigated I got the message “No Internet connection”.
>>>> 
>>>> Computer and phone still have Internet Connection.
>>>> 
>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>> 
>>>> Is there anything else I can do?
>>>> 
>>>> Model MP2G2X/A, iOS 11.4
>>>> 
>>>> Diana
>> 
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi Ronni 
Yes it’s been on Auto-Join since the beginning and I just checked to make sure 
it hadn’t changed.

Also I tried selecting our other network on BoB2, put in the password and got 
the same error message. No pause while it thought about it, the error message 
appeared straight away.

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
> 
> Hi Diana,
> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
> 
> Your iPad, can remember network and login information so that you can 
> automatically reconnect to that network when you're in range.
> If your device doesn't automatically join a captive Wi-Fi network, follow 
> these steps:
> Tap Settings > Wi-Fi.
> Tap  next to the network name.
> Make sure that Auto-Join is on.
> 
> Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi again
>> 
>> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
>> did not appear to be trying to connect, either before or after the restart 
>> nor the reset of the Network Settings. There was no Ikon in the toolbar. 
>> Also I never saw the “No Internet Connection“ error message before. Can 
>> anyone explain why it wasn’t trying to connect?
>> 
>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>> from waking it up. The iPad is 10 months old, if there is something wrong 
>> with it I’d like to get it fixed pronto!
>> 
>> I’ve edited the message, hope I left the relevant bits.
>> 
>> Regards 
>> Diana
>> Sent from my iPad
>> 
>>> However I have solved the problem. Apart from the iPad (which remained “off 
>>> the  air” when all the other devices were connected) our contact with the 
>>> Internet has been very flaky this morning, keeps dropping out and 
>>> restarting automatically.
>>> 
>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>> this time including the iPad. I am at a loss to explain why it resisted all 
>>> previous efforts to get it connected. I think the BoB2 may be on the way 
>>> out, failure to connect is getting an everyday occurrence. We are supposed 
>>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>>> 
>>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>>> wrote:
>>>>> 
>>>>> Good morning all
>>>>> 
>>>>> I was reading my email and one did not download properly. When I 
>>>>> investigated I got the message “No Internet connection”.
>>>>> 
>>>>> Computer and phone still have Internet Connection.
>>>>> 
>>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>>> 
>>>>> Is there anything else I can do?
>>>>> 
>>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

[Ronda Brown]

Hi Diana,
On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?

Your iPad, can remember network and login information so that you can 
automatically reconnect to that network when you're in range.
If your device doesn't automatically join a captive Wi-Fi network, follow these 
steps:
Tap Settings > Wi-Fi.
Tap  next to the network name.
Make sure that Auto-Join is on.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
> wrote:
> 
> Hi again
> 
> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
> did not appear to be trying to connect, either before or after the restart 
> nor the reset of the Network Settings. There was no Ikon in the toolbar. Also 
> I never saw the “No Internet Connection“ error message before. Can anyone 
> explain why it wasn’t trying to connect?
> 
> Rebooting the modem fixed the problem, I did not have to do anything apart 
> from waking it up. The iPad is 10 months old, if there is something wrong 
> with it I’d like to get it fixed pronto!
> 
> I’ve edited the message, hope I left the relevant bits.
> 
> Regards 
> Diana
> Sent from my iPad
> 
>> However I have solved the problem. Apart from the iPad (which remained “off 
>> the  air” when all the other devices were connected) our contact with the 
>> Internet has been very flaky this morning, keeps dropping out and restarting 
>> automatically.
>> 
>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>> this time including the iPad. I am at a loss to explain why it resisted all 
>> previous efforts to get it connected. I think the BoB2 may be on the way 
>> out, failure to connect is getting an everyday occurrence. We are supposed 
>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>> 
>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Good morning all
>>>> 
>>>> I was reading my email and one did not download properly. When I 
>>>> investigated I got the message “No Internet connection”.
>>>> 
>>>> Computer and phone still have Internet Connection.
>>>> 
>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>> 
>>>> Is there anything else I can do?
>>>> 
>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

[John Thompson]

Hi Diana,
It is quite possibly your provider giving you a little nudge to make 
the changeover to NBN.  We had a similar problem with our internet dropping in 
and out quite regularly once the NBN became available in our area.
Made the changeover and all is back to normal with an improved performance.  
Have not had a dropout since.

Regards

John 

> On 5 Jul 2018, at 9:58 am, Diana & Graham Stevens  
> wrote:
> 
> Hi Peter
> 
> Yes I reset the Network settings, put the password in again. I also tried our 
> other network (we use the Time Machine but the BoB2 modem network is also 
> available) same result. Apple website had no other suggestions.
> 
> However I have solved the problem. Apart from the iPad (which remained “off 
> the  air” when all the other devices were connected) our contact with the 
> Internet has been very flaky this morning, keeps dropping out and restarting 
> automatically.
> 
> The BoB2 indicated all systems were OK but a reboot put everything back, this 
> time including the iPad. I am at a loss to explain why it resisted all 
> previous efforts to get it connected. I think the BoB2 may be on the way out, 
> failure to connect is getting an everyday occurrence. We are supposed to get 
> the NBN very soon so I don’t want to buy a new modem at this stage.
> 
> I apologise for wasting everyone’s time.
> 
> Regards 
> 
> Diana
> 
> On 5 Jul 2018, at 8:27 am, Peter  wrote:
>> 
>> Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
>> screen? If so I presume having already Reset Network Settings, the previous 
>> pairing it had will have been removed. Please let us know answers to this 
>> question?
>> 
>> Regards
>> 
>> Pete
>> 
>> 
>> 
>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Good morning all
>>> 
>>> I was reading my email and one did not download properly. When I 
>>> investigated I got the message “No Internet connection”.
>>> 
>>> Computer and phone still have Internet Connection.
>>> 
>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>> 
>>> Is there anything else I can do?
>>> 
>>> Model MP2G2X/A, iOS 11.4
>>> 
>>> Diana
> 
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi again

I am still rather concerned about the iPad, it wasn’t just disconnected, it did 
not appear to be trying to connect, either before or after the restart nor the 
reset of the Network Settings. There was no Ikon in the toolbar. Also I never 
saw the “No Internet Connection“ error message before. Can anyone explain why 
it wasn’t trying to connect?

Rebooting the modem fixed the problem, I did not have to do anything apart from 
waking it up. The iPad is 10 months old, if there is something wrong with it 
I’d like to get it fixed pronto!

I’ve edited the message, hope I left the relevant bits.

Regards 
Diana
Sent from my iPad

> However I have solved the problem. Apart from the iPad (which remained “off 
> the  air” when all the other devices were connected) our contact with the 
> Internet has been very flaky this morning, keeps dropping out and restarting 
> automatically.
> 
> The BoB2 indicated all systems were OK but a reboot put everything back, this 
> time including the iPad. I am at a loss to explain why it resisted all 
> previous efforts to get it connected. I think the BoB2 may be on the way out, 
> failure to connect is getting an everyday occurrence. We are supposed to get 
> the NBN very soon so I don’t want to buy a new modem at this stage.
> 
>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Good morning all
>>> 
>>> I was reading my email and one did not download properly. When I 
>>> investigated I got the message “No Internet connection”.
>>> 
>>> Computer and phone still have Internet Connection.
>>> 
>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>> 
>>> Is there anything else I can do?
>>> 
>>> Model MP2G2X/A, iOS 11.4

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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi Peter

Yes I reset the Network settings, put the password in again. I also tried our 
other network (we use the Time Machine but the BoB2 modem network is also 
available) same result. Apple website had no other suggestions.

However I have solved the problem. Apart from the iPad (which remained “off the 
 air” when all the other devices were connected) our contact with the Internet 
has been very flaky this morning, keeps dropping out and restarting 
automatically.

The BoB2 indicated all systems were OK but a reboot put everything back, this 
time including the iPad. I am at a loss to explain why it resisted all previous 
efforts to get it connected. I think the BoB2 may be on the way out, failure to 
connect is getting an everyday occurrence. We are supposed to get the NBN very 
soon so I don’t want to buy a new modem at this stage.

I apologise for wasting everyone’s time.

Regards 

Diana

On 5 Jul 2018, at 8:27 am, Peter  wrote:
> 
> Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
> screen? If so I presume having already Reset Network Settings, the previous 
> pairing it had will have been removed. Please let us know answers to this 
> question?
> 
> Regards
> 
> Pete
> 
> 
> 
>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Good morning all
>> 
>> I was reading my email and one did not download properly. When I 
>> investigated I got the message “No Internet connection”.
>> 
>> Computer and phone still have Internet Connection.
>> 
>> I have Restarted and I have Reset the Network Settings. Still nothing.
>> 
>> Is there anything else I can do?
>> 
>> Model MP2G2X/A, iOS 11.4
>> 
>> Diana

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Re: iPad No Internet Connection

[Peter]

Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
screen? If so I presume having already Reset Network Settings, the previous 
pairing it had will have been removed. Please let us know answers to this 
question?

Regards

Pete



> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
> wrote:
> 
> Good morning all
> 
> I was reading my email and one did not download properly. When I investigated 
> I got the message “No Internet connection”.
> 
> Computer and phone still have Internet Connection.
> 
> I have Restarted and I have Reset the Network Settings. Still nothing.
> 
> Is there anything else I can do?
> 
> Model MP2G2X/A, iOS 11.4
> 
> Diana
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iPad No Internet Connection

[Diana & Graham Stevens]

Good morning all

I was reading my email and one did not download properly. When I investigated I 
got the message “No Internet connection”.

Computer and phone still have Internet Connection.

I have Restarted and I have Reset the Network Settings. Still nothing.

Is there anything else I can do?

Model MP2G2X/A, iOS 11.4

Diana
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Re: Internet speed test

[Philippe Chaperon]

Hi Ronni and Michael, 

I remember having made the mistake of installing MacKeeper some years back and 
was lucky to notice the many warnings about this devilish application on WAMUG. 
Ronni’s instructions were very helpful in getting rid of every bit of this 
application lurking on my drive. Since then I have a note warning myself never 
to even be curious about the MacKeeper and also NOT to try it! 

All members of my family using Apple computers have been warned by me not to 
even look at their site!

I am so ever grateful to WAMUG and Ronni for the many hints and instructions 
given to make my iMacs and Macbook work on reliably. 

Cheers everyone and Safe Weekend, 

Philippe Chaperon

On 13 Apr 2018, at 11:12 am, Michael Hawkins <michael.hawk...@mjhawkins.com.au> 
wrote:

Thanks Ronni.

I shutdown, started in Safe mode, searched for MacKeeper and removed every 
trace I could find of it. Looked in places like Preferences as well.

Cheers,

Michael

> On 13 Apr 2018, at 9:36 am, Ronda Brown <ro...@mac.com 
> <mailto:ro...@mac.com>> wrote:
> 
> ALERT to Michael... DON’T install MacKeeper!!!
> Do a search on our WAMUG mailing list archives to see all the reasons why?
> 
> Regards,
> Ronni  
> 
> Sent from Ronni's iPhone 7 Plus
> 
> On 13 Apr 2018, at 9:22 am, Michael Hawkins <michael.hawk...@mjhawkins.com.au 
> <mailto:michael.hawk...@mjhawkins.com.au>> wrote:
> 
>> Don’t be envious, Rob. I’m on NBN, 200m from the node in Doubleview in what 
>> formerly was a Homeswest area, and download of MacKeeper just now was 
>> 250kbs.  Speedtest reported 10.86MBS immediately before I downloaded 
>> MacKeeper, and Speedof me reported 12.1MBS.
>> 
>> Our internet speeds on NBN are a fraction of what I get using my iPhone as a 
>> personal hotspot.
>> 
>> Cheers,
>> 
>> Michael Hawkins
>> 
>>> On 13 Apr 2018, at 8:28 am, Rob Phillips <r.phill...@iinet.net.au 
>>> <mailto:r.phill...@iinet.net.au>> wrote:
>>> 
>>> You're making me envious. I'm getting 1Mb/s down and 0.5 Mb/s up.  NBN not 
>>> due til end on 2019. But at least it wil be fibre to the Jerb.
>>> 
>>> Rob
>>> 
>>> On 13/4/18 8:03 am, Tim Law wrote:
>>>> That’s interesting Peter,
>>>> 
>>>> For me, the Google internet speed test shows about half that of Speedtest 
>>>> and speedof.me <http://speedof.me/>
>>>> 
>>>> 60 down for Speedtest/30 down for Google
>>>> 
>>>> 
>>>> Tim
>>>> 
>>>> 
>>>>> On 13 Apr 2018, at 7:36 am, Peter Faulks <peterfau...@westnet.com.au 
>>>>> <mailto:peterfau...@westnet.com.au>> wrote:
>>>>> 
>>>>> Can someone recommend a reliable Internet speed test, I have just moved 
>>>>> to NBN and on 3 sites get different readings within a minute.
>>>>> 
>>>>> Test 1speed.me <http://speed.me/>  = Down 32.92 Mbps Up 15.82
>>>>> Test 2  http://www.speedtest.net/results 
>>>>> <http://www.speedtest.net/results> = Down 34.67 Mbps Up 14.68
>>>>> Test 3  Google Internet speed test = Down 9.48 Mbps Up 8.18
>>>>> 
>>>>> Peter Faulks
>>>>> -- 
>>>>> Peter & Irene Faulks
>>>>> Unit 1, 9 Newsam Close
>>>>> PARKWOOD  Western Australia  6147
>>>>> 
>>>>> Phone:+618 9457 0747 (h)
>>>>> Fax:  +618 9457 0444
>>>>> Peter Mobile: 0416 187 937
>>>>> Irene Mobile: 0439 933 404
>>>>> 
>>>>> Email:peterfau...@westnet.com.au <mailto:peterfau...@westnet.com.au>
>>>>> Web Page:  http://www.peterfaulks.net/ <http://www.peterfaulks.net/>
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> This email and any files transmitted with it are confidential and 
>>>>> intended solely for the use of the individual or entity to whom they are 
>>>>> addressed. If you have received this email in error please notify your 
>>>>> system manager. This message contains confidential information and is 
>>>>> intended only for the individual named. If you are not the named 
>>>>> addressee you should not disseminate, distribute or copy this email. 
>>>>> Please notify the sender immediately by email if you have received the 
>>>>> email from your system. If you are not the int

Re: Internet speed test

[Michael Hawkins]

Thanks Ronni.

I shutdown, started in Safe mode, searched for MacKeeper and removed every 
trace I could find of it. Looked in places like Preferences as well.

Cheers,

Michael

> On 13 Apr 2018, at 9:36 am, Ronda Brown <ro...@mac.com> wrote:
> 
> ALERT to Michael... DON’T install MacKeeper!!!
> Do a search on our WAMUG mailing list archives to see all the reasons why?
> 
> Regards,
> Ronni  
> 
> Sent from Ronni's iPhone 7 Plus
> 
> On 13 Apr 2018, at 9:22 am, Michael Hawkins <michael.hawk...@mjhawkins.com.au 
> <mailto:michael.hawk...@mjhawkins.com.au>> wrote:
> 
>> Don’t be envious, Rob. I’m on NBN, 200m from the node in Doubleview in what 
>> formerly was a Homeswest area, and download of MacKeeper just now was 
>> 250kbs.  Speedtest reported 10.86MBS immediately before I downloaded 
>> MacKeeper, and Speedof me reported 12.1MBS.
>> 
>> Our internet speeds on NBN are a fraction of what I get using my iPhone as a 
>> personal hotspot.
>> 
>> Cheers,
>> 
>> Michael Hawkins
>> 
>>> On 13 Apr 2018, at 8:28 am, Rob Phillips <r.phill...@iinet.net.au 
>>> <mailto:r.phill...@iinet.net.au>> wrote:
>>> 
>>> You're making me envious. I'm getting 1Mb/s down and 0.5 Mb/s up.  NBN not 
>>> due til end on 2019. But at least it wil be fibre to the Jerb.
>>> 
>>> Rob
>>> 
>>> On 13/4/18 8:03 am, Tim Law wrote:
>>>> That’s interesting Peter,
>>>> 
>>>> For me, the Google internet speed test shows about half that of Speedtest 
>>>> and speedof.me <http://speedof.me/>
>>>> 
>>>> 60 down for Speedtest/30 down for Google
>>>> 
>>>> 
>>>> Tim
>>>> 
>>>> 
>>>>> On 13 Apr 2018, at 7:36 am, Peter Faulks <peterfau...@westnet.com.au 
>>>>> <mailto:peterfau...@westnet.com.au>> wrote:
>>>>> 
>>>>> Can someone recommend a reliable Internet speed test, I have just moved 
>>>>> to NBN and on 3 sites get different readings within a minute.
>>>>> 
>>>>> Test 1speed.me <http://speed.me/>  = Down 32.92 Mbps Up 15.82
>>>>> Test 2  http://www.speedtest.net/results 
>>>>> <http://www.speedtest.net/results> = Down 34.67 Mbps Up 14.68
>>>>> Test 3  Google Internet speed test = Down 9.48 Mbps Up 8.18
>>>>> 
>>>>> Peter Faulks
>>>>> -- 
>>>>> Peter & Irene Faulks
>>>>> Unit 1, 9 Newsam Close
>>>>> PARKWOOD  Western Australia  6147
>>>>> 
>>>>> Phone:+618 9457 0747 (h)
>>>>> Fax:  +618 9457 0444
>>>>> Peter Mobile: 0416 187 937
>>>>> Irene Mobile: 0439 933 404
>>>>> 
>>>>> Email:peterfau...@westnet.com.au <mailto:peterfau...@westnet.com.au>
>>>>> Web Page:  http://www.peterfaulks.net/ <http://www.peterfaulks.net/>
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> This email and any files transmitted with it are confidential and 
>>>>> intended solely for the use of the individual or entity to whom they are 
>>>>> addressed. If you have received this email in error please notify your 
>>>>> system manager. This message contains confidential information and is 
>>>>> intended only for the individual named. If you are not the named 
>>>>> addressee you should not disseminate, distribute or copy this email. 
>>>>> Please notify the sender immediately by email if you have received the 
>>>>> email from your system. If you are not the intended recipient you are 
>>>>> notified that disclosing, copying, distributing or taking any action in 
>>>>> reliance on the contents of this information is strictly prohibited.
>>>>> -- The WA Macintosh User Group Mailing List --
>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> 
>>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> 
>>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>> Settings & Unsubscribe - 
>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> 
>>>>> <http://lists.wamug.org.au/listinfo/wamug.or

Re: Internet speed test

[Ronda Brown]

ALERT to Michael... DON’T install MacKeeper!!!
Do a search on our WAMUG mailing list archives to see all the reasons why?

Regards,
Ronni  

Sent from Ronni's iPhone 7 Plus

> On 13 Apr 2018, at 9:22 am, Michael Hawkins 
> <michael.hawk...@mjhawkins.com.au> wrote:
> 
> Don’t be envious, Rob. I’m on NBN, 200m from the node in Doubleview in what 
> formerly was a Homeswest area, and download of MacKeeper just now was 250kbs. 
>  Speedtest reported 10.86MBS immediately before I downloaded MacKeeper, and 
> Speedof me reported 12.1MBS.
> 
> Our internet speeds on NBN are a fraction of what I get using my iPhone as a 
> personal hotspot.
> 
> Cheers,
> 
> Michael Hawkins
> 
>> On 13 Apr 2018, at 8:28 am, Rob Phillips <r.phill...@iinet.net.au> wrote:
>> 
>> You're making me envious. I'm getting 1Mb/s down and 0.5 Mb/s up.  NBN not 
>> due til end on 2019. But at least it wil be fibre to the Jerb.
>> 
>> Rob
>> 
>>> On 13/4/18 8:03 am, Tim Law wrote:
>>> That’s interesting Peter,
>>> 
>>> For me, the Google internet speed test shows about half that of Speedtest 
>>> and speedof.me
>>> 
>>> 60 down for Speedtest/30 down for Google
>>> 
>>> 
>>> Tim
>>> 
>>> 
>>>> On 13 Apr 2018, at 7:36 am, Peter Faulks <peterfau...@westnet.com.au> 
>>>> wrote:
>>>> 
>>>> Can someone recommend a reliable Internet speed test, I have just moved to 
>>>> NBN and on 3 sites get different readings within a minute.
>>>> 
>>>> Test 1speed.me  = Down 32.92 Mbps Up 15.82
>>>> Test 2  http://www.speedtest.net/results = Down 34.67 Mbps Up 14.68
>>>> Test 3  Google Internet speed test = Down 9.48 Mbps Up 8.18
>>>> 
>>>> Peter Faulks
>>>> -- 
>>>> Peter & Irene Faulks
>>>> Unit 1, 9 Newsam Close
>>>> PARKWOOD  Western Australia  6147
>>>> 
>>>> Phone: +618 9457 0747 (h)
>>>> Fax:   +618 9457 0444
>>>> Peter Mobile:  0416 187 937
>>>> Irene Mobile:  0439 933 404
>>>> 
>>>> Email: peterfau...@westnet.com.au
>>>> Web Page:  http://www.peterfaulks.net/
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> This email and any files transmitted with it are confidential and intended 
>>>> solely for the use of the individual or entity to whom they are addressed. 
>>>> If you have received this email in error please notify your system 
>>>> manager. This message contains confidential information and is intended 
>>>> only for the individual named. If you are not the named addressee you 
>>>> should not disseminate, distribute or copy this email. Please notify the 
>>>> sender immediately by email if you have received the email from your 
>>>> system. If you are not the intended recipient you are notified that 
>>>> disclosing, copying, distributing or taking any action in reliance on the 
>>>> contents of this information is strictly prohibited.
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>> 
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Re: Internet speed test

[Michael Hawkins]

Don’t be envious, Rob. I’m on NBN, 200m from the node in Doubleview in what 
formerly was a Homeswest area, and download of MacKeeper just now was 250kbs.  
Speedtest reported 10.86MBS immediately before I downloaded MacKeeper, and 
Speedof me reported 12.1MBS.

Our internet speeds on NBN are a fraction of what I get using my iPhone as a 
personal hotspot.

Cheers,

Michael Hawkins

> On 13 Apr 2018, at 8:28 am, Rob Phillips <r.phill...@iinet.net.au> wrote:
> 
> You're making me envious. I'm getting 1Mb/s down and 0.5 Mb/s up.  NBN not 
> due til end on 2019. But at least it wil be fibre to the Jerb.
> 
> Rob
> 
> On 13/4/18 8:03 am, Tim Law wrote:
>> That’s interesting Peter,
>> 
>> For me, the Google internet speed test shows about half that of Speedtest 
>> and speedof.me <http://speedof.me/>
>> 
>> 60 down for Speedtest/30 down for Google
>> 
>> 
>> Tim
>> 
>> 
>>> On 13 Apr 2018, at 7:36 am, Peter Faulks <peterfau...@westnet.com.au 
>>> <mailto:peterfau...@westnet.com.au>> wrote:
>>> 
>>> Can someone recommend a reliable Internet speed test, I have just moved to 
>>> NBN and on 3 sites get different readings within a minute.
>>> 
>>> Test 1speed.me <http://speed.me/>  = Down 32.92 Mbps Up 15.82
>>> Test 2  http://www.speedtest.net/results <http://www.speedtest.net/results> 
>>> = Down 34.67 Mbps Up 14.68
>>> Test 3  Google Internet speed test = Down 9.48 Mbps Up 8.18
>>> 
>>> Peter Faulks
>>> -- 
>>> Peter & Irene Faulks
>>> Unit 1, 9 Newsam Close
>>> PARKWOOD  Western Australia  6147
>>> 
>>> Phone:  +618 9457 0747 (h)
>>> Fax:+618 9457 0444
>>> Peter Mobile:   0416 187 937
>>> Irene Mobile:   0439 933 404
>>> 
>>> Email:  peterfau...@westnet.com.au <mailto:peterfau...@westnet.com.au>
>>> Web Page:  http://www.peterfaulks.net/ <http://www.peterfaulks.net/>
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> This email and any files transmitted with it are confidential and intended 
>>> solely for the use of the individual or entity to whom they are addressed. 
>>> If you have received this email in error please notify your system manager. 
>>> This message contains confidential information and is intended only for the 
>>> individual named. If you are not the named addressee you should not 
>>> disseminate, distribute or copy this email. Please notify the sender 
>>> immediately by email if you have received the email from your system. If 
>>> you are not the intended recipient you are notified that disclosing, 
>>> copying, distributing or taking any action in reliance on the contents of 
>>> this information is strictly prohibited.
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>
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>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
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>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> 
>> 
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Re: Internet speed test

[Rob Phillips]

You're making me envious. I'm getting 1Mb/s down and 0.5 Mb/s up.  NBN 
not due til end on 2019. But at least it wil be fibre to the Jerb.


Rob

On 13/4/18 8:03 am, Tim Law wrote:

That’s interesting Peter,

For me, the Google internet speed test shows about half that of 
Speedtest and speedof.me <http://speedof.me>


60 down for Speedtest/30 down for Google


Tim


On 13 Apr 2018, at 7:36 am, Peter Faulks <peterfau...@westnet.com.au 
<mailto:peterfau...@westnet.com.au>> wrote:


Can someone recommend a reliable Internet speed test, I have just 
moved to NBN and on 3 sites get different readings within a minute.


Test 1 speed.me <http://speed.me>  = Down 32.92 Mbps Up 15.82
Test 2 http://www.speedtest.net/results = Down 34.67 Mbps Up 14.68
Test 3  Google Internet speed test = Down 9.48 Mbps Up 8.18

Peter Faulks
--
Peter & Irene Faulks
Unit 1, 9 Newsam Close
PARKWOOD  Western Australia  6147

Phone: +618 9457 0747 (h)
Fax: +618 9457 0444
Peter Mobile: 0416 187 937
Irene Mobile: 0439 933 404

Email:peterfau...@westnet.com.au <mailto:peterfau...@westnet.com.au>
Web Page:  http://www.peterfaulks.net/






This email and any files transmitted with it are confidential and 
intended solely for the use of the individual or entity to whom they 
are addressed. If you have received this email in error please notify 
your system manager. This message contains confidential information 
and is intended only for the individual named. If you are not the 
named addressee you should not disseminate, distribute or copy this 
email. Please notify the sender immediately by email if you have 
received the email from your system. If you are not the intended 
recipient you are notified that disclosing, copying, distributing or 
taking any action in reliance on the contents of this information is 
strictly prohibited.

-- The WA Macintosh User Group Mailing List --
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Re: Internet speed test

[Tim Law]

That’s interesting Peter,

For me, the Google internet speed test shows about half that of Speedtest and 
speedof.me <http://speedof.me/>

60 down for Speedtest/30 down for Google


Tim


> On 13 Apr 2018, at 7:36 am, Peter Faulks <peterfau...@westnet.com.au> wrote:
> 
> Can someone recommend a reliable Internet speed test, I have just moved to 
> NBN and on 3 sites get different readings within a minute.
> 
> Test 1speed.me  = Down 32.92 Mbps Up 15.82
> Test 2  http://www.speedtest.net/results = Down 34.67 Mbps Up 14.68
> Test 3  Google Internet speed test = Down 9.48 Mbps Up 8.18
> 
> Peter Faulks
> -- 
> Peter & Irene Faulks
> Unit 1, 9 Newsam Close
> PARKWOOD  Western Australia  6147
> 
> Phone:+618 9457 0747 (h)
> Fax:  +618 9457 0444
> Peter Mobile: 0416 187 937
> Irene Mobile: 0439 933 404
> 
> Email:peterfau...@westnet.com.au
> Web Page:  http://www.peterfaulks.net/
> 
> 
> 
> 
> 
> 
> This email and any files transmitted with it are confidential and intended 
> solely for the use of the individual or entity to whom they are addressed. If 
> you have received this email in error please notify your system manager. This 
> message contains confidential information and is intended only for the 
> individual named. If you are not the named addressee you should not 
> disseminate, distribute or copy this email. Please notify the sender 
> immediately by email if you have received the email from your system. If you 
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Internet speed test

[Peter Faulks]

Can someone recommend a reliable Internet speed test, I have just 
moved to NBN and on 3 sites get different readings within a minute.


Test 1speed.me  = Down 32.92 Mbps Up 15.82
Test 2  http://www.speedtest.net/results = Down 34.67 Mbps Up 14.68
Test 3  Google Internet speed test = Down 9.48 Mbps Up 8.18

Peter Faulks
--
Peter & Irene Faulks
Unit 1, 9 Newsam Close
PARKWOOD  Western Australia  6147

Phone:  +618 9457 0747 (h)
Fax:+618 9457 0444
Peter Mobile:   0416 187 937
Irene Mobile:   0439 933 404

Email:  peterfau...@westnet.com.au
Web Page:  http://www.peterfaulks.net/






This email and any files transmitted with it are confidential and 
intended solely for the use of the individual or entity to whom they 
are addressed. If you have received this email in error please notify 
your system manager. This message contains confidential information 
and is intended only for the individual named. If you are not the 
named addressee you should not disseminate, distribute or copy this 
email. Please notify the sender immediately by email if you have 
received the email from your system. If you are not the intended 
recipient you are notified that disclosing, copying, distributing or 
taking any action in reliance on the contents of this information is 
strictly prohibited.

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‘Beyond scary’: Internet war's threat to Australia

[Ronda Brown]

This will be a concern for us Australians...
‘Beyond scary’: Internet war's threat to Australia
/Begin Quote
US INTERNET customers are freaking out about a decision that could block access 
to certain websites and slow down others.

The country's internet regulator wanted to dismantle former president Barack 
Obama's net neutrality rules, which ensure that all data on the internet - from 
the lowliest blog to the highest quality video streaming site - is able to be 
accessed equally.

The US Federal Communications Commission has voted along party lines to repeal 
landmark 2015 rules aimed at ensuring a free and open internet, setting up a 
court fight over a move that could recast the digital landscape.”

/End Quote



Read the complete article here:

https://www.news-mail.com.au/news/will-the-us-war-over-internet-access-affect-austra/3273704/

And here

https://arstechnica.com/tech-policy/2017/12/goodbye-net-neutrality-ajit-pais-fcc-votes-to-allow-blocking-and-throttling/



Another BAD DECISION by the Trump Administration!!  ggg :(



Had to say Cheers,

Ronni


 Ronni Brown’s iPad Pro 12.9-inch 256GB 

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Advice sought: internet-based home intercom

[Rob Phillips]

Hi

I hope this isn't too far off-topic.

Our property has 3 households (us, mother-in-law, sister-in-law) 100m 
apart. There is an ethernet cable between 2 of the houses which goes 
past the elderly mother-in-law, and wifi in each of the other dwellings. 
All traffic goes out to the world through our house, so it's all on one 
sub-net.


Now, mother-in-law is recovering from a broken hip.

Does anyone know of an intercom device which can operate between the 3 
houses over the existing ethernet? It has to be extremely simple for Mum 
to operate.


Thanks in advance

Rob

--
Rob and Rita Phillips, Wanneroo
r.phill...@iinet.net.au
0416 065 054

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Archives - 
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Settings & Unsubscribe - 

Re: Internet over power

[petercrisp]

Thanks for this Ronni. I had a quick glance at the content in the
links there. Whilst I am away at the moment and at the same time in
the complete absence of knowing this ATV4 option existed, the mood in
my house is that PS4 is the preferred option (over XBOX). 

I am a complete novice myself in gaming and wonder if the games
available via the ATV4 combined with the Steelseries controller method
match or exceed the PS4 options. I anticipate my kids have their
hearts set on a specific set of games or a single game. I will find
out what that is if so. Currently I have an ATV2 in the house and it
is a good thing for movie streaming from the Apple store and photo
library showing on the 60" screen but we've not done much else with
it. Will the ATV4 give much added functionality? I know this is a
very broad question but I can only digest summary information.

 

Thanks for this below, I will share with the head of the house for
her input.

 

Kind Regards

 

Pete.

- Original Message -
From: wamug@wamug.orgau
To:"WAMUG" 
Cc:
Sent:Sun, 06 Dec 2015 15:41:11 +0800
Subject:Re: Internet over power

 Hi again Peter,

I just found some free time to support your gaming kids ;-) 
  On 1 Dec 2015, at 7:26 AM, petercr...@westnet.com.au [1] wrote: 
As it happens my wife did a test in the theatre room last night and as
it transpires, she was able to stream a video comfortably in that
room and so it seems the Extender signal is good enough to support a
internet capable gaming console which is the driving need for this
question in the first place.  
 I'm assuming of course that a gaming console is not a greater demand
on bandwidth than streaming a video clip (not sure if it was an HD
clip).  
 HOW MUCH BANDWIDTH DO ONLINE GAMES TAKE? 
 If you share your home with an avid gamer, they often get the blame
when your Internet connection slows to a crawl. However, games
aren’t normally the biggest hogs when it comes to your Net speed.
Actually playing games usually takes very little bandwidth.  The game
just sends minimal information required to tell the other players what
each person is doing. That’s generally just basic mouse and keyboard
strokes: everything else is done on their own computer. 
 Downloading updates,patches,and new games. Some of these can be huge,
and can impact everyone’s usage. Some fully-online games,
particularly Web-based games, send a lot of data, including graphics
and sounds, as you play.  Games you’ve installed, or which you’re
running off a disk, generally don’t do this. 

SO WHERE’S THE BANDWIDTH GOING?  

In a typical four-person home, it’s not unusual to have ten or more
devices all connected to the Internet simultaneously. Not only
everyone’s desktop and/or laptop, but their phones and games
consoles – they’re all taking something. If everyone’s running
apps that are regularly polling for updates, that quickly adds up to a
noticeable background level, even when nothing much is happening.  

The biggest consumer of bandwidth in the home is streaming video. If
you’ve got several people all watching videos on Netflix, Amazon,
Hulu, or YouTube, especially if they’re watching in HD, this will
eat up far more bandwidth than any game. And don’t forget video chat
– that can be a big hit.  

Streaming music isn’t anywhere near as intensive as video, but it
still takes more bandwidth than you might realise, especially if
you’ve selected the higher quality channels.  

Uploading and downloading big files can have a massive effect too. If
you’re downloading or torrenting videos or software, this can slow
things down for everyone. Sometimes, if you have applications that are
downloading updates in the background, you may not even be aware of
it.  

If you’re using cloud storage, Flickr, or Facebook to and uploading
a bunch of photos, that can quickly congest your home connection.  

The other thing to bear in mind is that your neighbours may be
affecting your bandwidth. There’s a limited amount of bandwidth
available in your street, and when everyone’s home, watching videos,
surfing the web and listening to music, it can all get congested.  

On average, we’re using about ten times more bandwidth now than we
were three years ago, and providers sometimes struggle to meet peak
demand. If you test your home Internet speed throughout a weekday,
you’ll probably find that it’s great in the morning, slows down
when the kids get home from school, slows down even more in the
evening, and then picks up again when people are heading to bed. 

    So when your Internet feels sluggish, don’t necessarily blame your
WARCRAFT– or CALL OF DUTY-obsessed kid.  Their game is unlikely to
be the true culprit. 

Instead purchase this for the kids this Christmas ;-))   STEELSERIES
NIMBUS WIRELESS GAMING CONTROLLER - A$94.95  
 The SteelSeries Nimbus wireless controlle

Re: Internet over power

[Ronda Brown]

Hi Peter,

I'm not a gamer but most of the kids I know who are gamers seem to prefer Sony 
PS4 to XBox One. 
Do a google search "PS4 versus XBOX" (without the quotation marks)
Heaps of Reviews out there... 
PS4 seems to be heading to rule the next-generation

 ATV2 is long in the tooth now - Kodi XBMC no longer supports ATV2, also Google 
ending YouTube support for ATV2 - as it is only 720p you will only be able to 
play YouTube on ATV 3rd Generation & ATV 4th generation as they support 1080p.

The ATV 4th generation is leaps ahead and much more powerful. I'm loving it and 
use it every night (when I can stop work).
"Hey Siri" command Remote is good. Great for 'catch up TV', ABC iView, SBS on 
Demand, TenPlay, Plus7, 9jumpin (all coming to ATV4).
Great for streaming movies & TV Series with Netflix, Crackle, etc
<http://9to5mac.com/2015/10/30/ten-best-apple-tv-apps/>
Check out ATV4 here:
<http://www.apple.com/au/tv/>

I also have a AppleTV 3rd generation I only purchased this year, not sure what 
I'll do with it yet as I only have one TV in my house :( 
Probably one of the family members will want it. They all have ATVs but some 
only ATV2 and TVs in all their rooms.

I would recommend when you do purchase ATV4 you get the 64GB - $349.00 to allow 
room for future upgrades, programs, & Apps & heavy gamer. I also purchased APP 
with my 64GB AppleTV4  -$35.00.

Cheers,
Ronni
Sent from Ronni's iPad4

> On 6 Dec 2015, at 4:06 PM, petercr...@westnet.com.au wrote:
> 
> Thanks for this Ronni. I had a quick glance at the content in the links 
> there. Whilst I am away at the moment and at the same time in the complete 
> absence of knowing this ATV4 option existed, the mood in my house is that PS4 
> is the preferred option (over XBOX).
> 
> I am a complete novice myself in gaming and wonder if the games available via 
> the ATV4 combined with the Steelseries controller method match or exceed the 
> PS4 options. I anticipate my kids have their hearts set on a specific set of 
> games or a single game. I will find out what that is if so. Currently I have 
> an ATV2 in the house and it is a good thing for movie streaming from the 
> Apple store and photo library showing on the 60" screen but we've not done 
> much else with it. Will the ATV4 give much added functionality? I know this 
> is a very broad question but I can only digest summary information.
> 
>  
> 
> Thanks for this below, I will share with the head of the house for her input.
> 
>  
> 
> Kind Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -----
> From:
> wamug@wamug.org.au
> 
> To:
> "WAMUG" <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sun, 06 Dec 2015 15:41:11 +0800
> Subject:
> Re: Internet over power
> 
> 
> Hi again Peter,
> 
> I just found some free time to support your gaming kids ;-)
> 
> On 1 Dec 2015, at 7:26 AM, petercr...@westnet.com.au wrote:
> 
> As it happens my wife did a test in the theatre room last night and as it 
> transpires, she was able to stream a video comfortably in that room and so it 
> seems the Extender signal is good enough to support a internet capable gaming 
> console which is the driving need for this question in the first place.
> 
> I'm assuming of course that a gaming console is not a greater demand on 
> bandwidth than streaming a video clip (not sure if it was an HD clip).
> 
> How much bandwidth do online games take?
> 
> If you share your home with an avid gamer, they often get the blame when your 
> Internet connection slows to a crawl. However, games aren’t normally the 
> biggest hogs when it comes to your Net speed.
> Actually playing games usually takes very little bandwidth. 
> The game just sends minimal information required to tell the other players 
> what each person is doing. That’s generally just basic mouse and keyboard 
> strokes: everything else is done on their own computer.
> 
> Downloading updates,patches,and new games. Some of these can be huge, and can 
> impact everyone’s usage.
> Some fully-online games, particularly Web-based games, send a lot of data, 
> including graphics and sounds, as you play. 
> Games you’ve installed, or which you’re running off a disk, generally don’t 
> do this.
> 
> So where’s the bandwidth going? 
> 
> In a typical four-person home, it’s not unusual to have ten or more devices 
> all connected to the Internet simultaneously. Not only everyone’s desktop 
> and/or laptop, but their phones and games consoles – they’re all taking 
> something. If everyone’s running apps that are regularly polling for updates, 
> that quickly adds up to a noticeable background level, even when nothing much 
> is happening. 
> 
> The biggest consum

Re: Internet over power

[Peter Crisp]

Thanks Ronni, I will take some time to review the content in the links there. 
Ideally I want my kids down in the back (Theatre) room for their gaming so it 
doesn't interrupt use of the main living room tv - so I can watch Antique 
Roadshow! We have the Apple TV2 in the living room currently and to get the 
gaming capable ATV4 would necessitate putting it down the back. This would then 
prevent me getting the other benefits of the ATV4 as it would be down the back, 
where I dont go.

Thats a logistical decision I'll have to consider, but still not sure if my 
kids are heart-set on PS4 anyway. Might have to get a PS4 AND an ATV4!

Will see how we go, thanks for the leads.

Does anyone on here have direct ATV4 gaming experiences to report preferrably 
someone who has PS4 experience as well?

Regards


Pete

> On 6 Dec 2015, at 6:01 PM, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Peter,
> 
> I'm not a gamer but most of the kids I know who are gamers seem to prefer 
> Sony PS4 to XBox One. 
> Do a google search "PS4 versus XBOX" (without the quotation marks)
> Heaps of Reviews out there... 
> PS4 seems to be heading to rule the next-generation
> 
>  ATV2 is long in the tooth now - Kodi XBMC no longer supports ATV2, also 
> Google ending YouTube support for ATV2 - as it is only 720p you will only be 
> able to play YouTube on ATV 3rd Generation & ATV 4th generation as they 
> support 1080p.
> 
> The ATV 4th generation is leaps ahead and much more powerful. I'm loving it 
> and use it every night (when I can stop work).
> "Hey Siri" command Remote is good. Great for 'catch up TV', ABC iView, SBS on 
> Demand, TenPlay, Plus7, 9jumpin (all coming to ATV4).
> Great for streaming movies & TV Series with Netflix, Crackle, etc
> <http://9to5mac.com/2015/10/30/ten-best-apple-tv-apps/>
> Check out ATV4 here:
> <http://www.apple.com/au/tv/>
> 
> I also have a AppleTV 3rd generation I only purchased this year, not sure 
> what I'll do with it yet as I only have one TV in my house :( 
> Probably one of the family members will want it. They all have ATVs but some 
> only ATV2 and TVs in all their rooms.
> 
> I would recommend when you do purchase ATV4 you get the 64GB - $349.00 to 
> allow room for future upgrades, programs, & Apps & heavy gamer. I also 
> purchased APP with my 64GB AppleTV4  -$35.00.
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
>> On 6 Dec 2015, at 4:06 PM, petercr...@westnet.com.au wrote:
>> 
>> Thanks for this Ronni. I had a quick glance at the content in the links 
>> there. Whilst I am away at the moment and at the same time in the complete 
>> absence of knowing this ATV4 option existed, the mood in my house is that 
>> PS4 is the preferred option (over XBOX).
>> 
>> I am a complete novice myself in gaming and wonder if the games available 
>> via the ATV4 combined with the Steelseries controller method match or exceed 
>> the PS4 options. I anticipate my kids have their hearts set on a specific 
>> set of games or a single game. I will find out what that is if so. Currently 
>> I have an ATV2 in the house and it is a good thing for movie streaming from 
>> the Apple store and photo library showing on the 60" screen but we've not 
>> done much else with it. Will the ATV4 give much added functionality? I know 
>> this is a very broad question but I can only digest summary information.
>> 
>>  
>> 
>> Thanks for this below, I will share with the head of the house for her input.
>> 
>>  
>> 
>> Kind Regards
>> 
>>  
>> 
>> Pete.
>> 
>> 
>> 
>> 
>> - Original Message -
>> From:
>> wamug@wamug.org.au
>> 
>> To:
>> "WAMUG" <wamug@wamug.org.au>
>> Cc:
>> 
>> Sent:
>> Sun, 06 Dec 2015 15:41:11 +0800
>> Subject:
>> Re: Internet over power
>> 
>> 
>> Hi again Peter,
>> 
>> I just found some free time to support your gaming kids ;-)
>> 
>> On 1 Dec 2015, at 7:26 AM, petercr...@westnet.com.au wrote:
>> 
>> As it happens my wife did a test in the theatre room last night and as it 
>> transpires, she was able to stream a video comfortably in that room and so 
>> it seems the Extender signal is good enough to support a internet capable 
>> gaming console which is the driving need for this question in the first 
>> place.
>> 
>> I'm assuming of course that a gaming console is not a greater demand on 
>> bandwidth than streaming a video clip (not sure if it was an HD clip).
>> 
>> How much bandwidth do online games take?
>> 
>> If you share you

Re: Internet over power

[Ronni Brown]

Hi again Peter,

I just found some free time to support your gaming kids ;-)

> On 1 Dec 2015, at 7:26 AM, petercr...@westnet.com.au wrote:
> 
> As it happens my wife did a test in the theatre room last night and as it 
> transpires, she was able to stream a video comfortably in that room and so it 
> seems the Extender signal is good enough to support a internet capable gaming 
> console which is the driving need for this question in the first place.

> I'm assuming of course that a gaming console is not a greater demand on 
> bandwidth than streaming a video clip (not sure if it was an HD clip).

How much bandwidth do online games take?

If you share your home with an avid gamer, they often get the blame when your 
Internet connection slows to a crawl. However, games aren’t normally the 
biggest hogs when it comes to your Net speed.
Actually playing games usually takes very little bandwidth. 
The game just sends minimal information required to tell the other players what 
each person is doing. That’s generally just basic mouse and keyboard strokes: 
everything else is done on their own computer.

Downloading updates,patches,and new games. Some of these can be huge, and can 
impact everyone’s usage.
Some fully-online games, particularly Web-based games, send a lot of data, 
including graphics and sounds, as you play. 
Games you’ve installed, or which you’re running off a disk, generally don’t do 
this.

So where’s the bandwidth going? 

In a typical four-person home, it’s not unusual to have ten or more devices all 
connected to the Internet simultaneously. Not only everyone’s desktop and/or 
laptop, but their phones and games consoles – they’re all taking something. If 
everyone’s running apps that are regularly polling for updates, that quickly 
adds up to a noticeable background level, even when nothing much is happening. 

The biggest consumer of bandwidth in the home is streaming video. If you’ve got 
several people all watching videos on Netflix, Amazon, Hulu, or YouTube, 
especially if they’re watching in HD, this will eat up far more bandwidth than 
any game. And don’t forget video chat – that can be a big hit. 

Streaming music isn’t anywhere near as intensive as video, but it still takes 
more bandwidth than you might realise, especially if you’ve selected the higher 
quality channels. 

Uploading and downloading big files can have a massive effect too. If you’re 
downloading or torrenting videos or software, this can slow things down for 
everyone. Sometimes, if you have applications that are downloading updates in 
the background, you may not even be aware of it. 

If you’re using cloud storage, Flickr, or Facebook to and uploading a bunch of 
photos, that can quickly congest your home connection. 

The other thing to bear in mind is that your neighbours may be affecting your 
bandwidth. There’s a limited amount of bandwidth available in your street, and 
when everyone’s home, watching videos, surfing the web and listening to music, 
it can all get congested. 

On average, we’re using about ten times more bandwidth now than we were three 
years ago, and providers sometimes struggle to meet peak demand. If you test 
your home Internet speed throughout a weekday, you’ll probably find that it’s 
great in the morning, slows down when the kids get home from school, slows down 
even more in the evening, and then picks up again when people are heading to 
bed.

So when your Internet feels sluggish, don’t necessarily blame your Warcraft– or 
Call of Duty-obsessed kid.  Their game is unlikely to be the true culprit.

Instead purchase this for the kids this Christmas ;-))

SteelSeries Nimbus Wireless Gaming Controller - A$94.95

The SteelSeries Nimbus wireless controller lets you play hundreds of your 
favourite controller-supported games on your new Apple TV4, iPhone, iPad or 
iPod touch. 

This full-sized controller's ergonomic design is perfect for gaming. It gives 
you 40-plus hours of game play with just a quick charge using the Lightning 
connector, along with LED notifications, an easy-to-navigate menu button, and 
pressure-sensitive buttons for the most precise gaming controls.

<http://www.apple.com/au/shop/product/HJ162ZM/A/steelseries-nimbus-wireless-gaming-controller
 
<http://www.apple.com/au/shop/product/HJ162ZM/A/steelseries-nimbus-wireless-gaming-controller>>

If you have a new Apple TV (4th Generation) this is the Gaming Controller the 
kids need for Christmas :-))

<http://www.apple.com/au/tv/games-and-more/ 
<http://www.apple.com/au/tv/games-and-more/>>

Cheers,
Ronni


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Re: Internet over power

[Ronni Brown]

Hi Peter,

If you find the current Wi-Fi extended Network works fine, its best to not add 
another Airport to extend further.
But if you find you need to add another Airport - Yes, you can.

I had put these comments together last night before I read your reply that you 
are unable to use Ethernet, but I’ll post it anyway FYI and others might be 
interested also.

Extend A Network

The Basics of extending a Network
When you extend a network, the additional base stations tend to be dumb; that 
is, they don’t assign addresses or handle other features you think of as 
belonging to a base station. 

Rather, one base station remains smart, offering DHCP and NAT (if needed), 
among other network choices. The rest pass through traffic from that main unit. 
Dumb base stations are often called access points to distinguish them from 
gateways.
Because dumb base stations (access points) just pass traffic through, an 
adapter retains the same IP address as it switches from one base station to 
another, thus maintaining its connection in most cases.

There are two mix-and-match methods of extending your network:
* Add base stations via Ethernet. 
Ethernet requires wires, of course, but has a huge speed benefit over wireless 
extensions.

• Add base stations wirelessly via Wireless Distribution System (WDS). 
This method avoids new wires, but can have severe speed limitations in 
comparison to Ethernet.

The advantage of Ethernet is that you get the best possible speed between Wi-Fi 
clients connected via base stations to other computers, and among 
Ethernet-connected computers on the network. Using Ethernet lets you set each 
base station’s 2.4 GHz and 5 GHz channels differently, allowing separate 
spectrum for each base station.

Bridge Wirelessly
Wireless Distribution Service (WDS) is a neat way to extend an AirPort network 
without running wires between locations.

Wirelessly connected base station need to be placed only within Wi-Fi range to 
spread service around a house or office.
All base stations must be in range of one another for WDS to work in either 
mode. With the simultaneous dual-band base stations, dynamic WDS tries to 
connect over both bands; if just one band can be reached on another device, the 
base station will still connect.

If you’re not sure if one base station will be able to see another, use a 
laptop to test reception for a given location with an active base station. Base 
stations have far better antennas than laptops do, so even a marginally 
functional laptop Wi-Fi link suggests that a WDS connection will work.
—
I purchased a great application a few years ago NetSpot (I think I posted about 
it on WAMUG).
NetSpot Wi-Fi Survey & Wireless Scanner  <http://www.netspotapp.com 
<http://www.netspotapp.com/>>
Its not cheap retail price $149US but I purchased through my membership 
MacUpdate Desktop Promo for around $49 (I think)
But you can use the Free version to do a survey and much more. 

I just did a quick Google search and there is a version of NetSpot on the App 
Store - but I notice it is only version 2.1.472 (only $9.99) ?? but indicates 
its OS X 10.11 compatible...
My NetSpot is version 2.4 (2.4.623) purchased directly from NetSpot.

Cheers,

Ronni

> On 1 Dec 2015, at 7:26 AM, petercr...@westnet.com.au wrote:
> 
> Thanks Tim for your replies. That app is a good one to know. When I am back 
> home I will give it a try. The configuration in our house does not make it 
> easier to place the extender further from the base and hence closer to the 
> theatre. I considered this when setting it up for the first time for this 
> very reason.
> 
> As it happens my wife did a test in the theatre room last night and as it 
> transpires, she was able to stream a video comfortably in that room and so it 
> seems the Extender signal is good enough to support a internet capable gaming 
> console which is the driving need for this question in the first place. I'm 
> assuming of course that a gaming console is not a greater demand on bandwidth 
> than streaming a video clip (not sure if it was an HD clip).
> 
> Thanks again.
> 
>  
> Regards
> 
>  
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Mon, 30 Nov 2015 20:39:25 +0800
> Subject:
> Re: Internet over power
> 
> 
> Peter, 
> 
> One thought is to make the Airport Express work harder and place it further 
> away, thus closer to the theatre room, and servicing both the kids and the 
> theatre room. Is that feasible?
> 
> The app would show you the difference in setups
> 
> Tim
> 
> Sent from Tim's iPhone
> 
> > On 30 Nov 2015, at 8:32 PM, Tim Law <t...@peoplehelp.com.au> wrote:
> > 
> > Hi peter
> > 
> > This is not answering your question, but I found th

Re: Internet over power

[petercrisp]

Thanks Tim for your replies. That app is a good one to know. When I
am back home I will give it a try. The configuration in our house does
not make it easier to place the extender further from the base and
hence closer to the theatre. I considered this when setting it up for
the first time for this very reason. 

As it happens my wife did a test in the theatre room last night and
as it transpires, she was able to stream a video comfortably in that
room and so it seems the Extender signal is good enough to support a
internet capable gaming console which is the driving need for this
question in the first place. I'm assuming of course that a gaming
console is not a greater demand on bandwidth than streaming a video
clip (not sure if it was an HD clip).

Thanks again.

 

Regards

 

Pete.

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Mon, 30 Nov 2015 20:39:25 +0800
Subject:Re: Internet over power

 Peter, 

 One thought is to make the Airport Express work harder and place it
further away, thus closer to the theatre room, and servicing both the
kids and the theatre room. Is that feasible?

 The app would show you the difference in setups

 Tim

 Sent from Tim's iPhone

 > On 30 Nov 2015, at 8:32 PM, Tim Law  wrote:
 > 
 > Hi peter
 > 
 > This is not answering your question, but I found the wifi strength
mapping app Telstra WiFi Maximiser useful is seeing the coverage I was
getting in and around my house. 
 > 
 > It showed me I was getting better coverage than I thought, so I've
not gone too far down the track of multiple extenders. 
 > 
 > Telstra Wi-Fi Maximiser by Telstra Corporation Ltd
 > https://appsto.re/au/sajx0.i
 > 
 > I took a photo of the house plan, imported it into the app, then
you go around the house marking many points and it draws a signal
strength map. 
 > 
 > It might help you play and compare setups. 
 > 
 > Tim
 > 
 > Sent from Tim's iPhone
 > 
 >> On 30 Nov 2015, at 8:08 PM, Peter Crisp  wrote:
 >> 
 >> Hi all, I have a Time Capsule located in a room which is biased
one end of the house. The 5 GHz wireless signal from the TC is good in
the main living area down to a point 1/2 way down the house. I have an
Apple Express set up as an extender from the TC signal which boosts
the signal in the three childrens bedroom area (about 2/3rds down the
house). So it is all good for all concerned. Good enough for all three
of them to be Youtube streaming simultaneously!
 >> 
 >> I also have a theatre room which is even further beyond the kids
rooms from the TC and the extender so the signal is weaker. 
 >> 
 >> I have a few thoughts about possible solution not in any
particular priority;
 >> 
 >> 1 Run a blue cable all the way down there through the ceiling from
the TC LAN port
 >> 2 Install a 'Internet over Power" device to provide a signal in
the theatre
 >> 3 Another extender - not sure if this is even possible with one
already in place. Can I put an extender onto the existing extender
down in the theatre?
 >> 
 >> Any comments from those who may have addressed this in the past
welcomed
 >> 
 >> Regards
 >> 
 >> 
 >> Pete
 >> -- The WA Macintosh User Group Mailing List --
 >> Archives - 
 >> Guidelines - 
 >> Settings & Unsubscribe - 
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 > Guidelines - 
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Internet over power

[Peter Crisp]

Hi all, I have a Time Capsule located in a room which is biased one end of the 
house. The 5 GHz wireless signal from the TC is good in the main living area 
down to a point 1/2 way down the house. I have an Apple Express set up as an 
extender from the TC signal which boosts the signal in the three childrens 
bedroom area (about 2/3rds down the house). So it is all good for all 
concerned. Good enough for all three of them to be Youtube streaming 
simultaneously!

I also have a theatre room which is even further beyond the kids rooms from the 
TC and the extender so the signal is weaker. 

I have a few thoughts about possible solution not in any particular priority;

1   Run a blue cable all the way down there through the ceiling from the TC 
LAN port
2   Install a 'Internet over Power" device to provide a signal in the 
theatre
3   Another extender - not sure if this is even possible with one already 
in place. Can I put an extender onto the existing extender down in the theatre?

Any comments from those who may have addressed this in the past welcomed.

Regards


Pete
-- The WA Macintosh User Group Mailing List --
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Re: Internet over power

[Tim Law]

Hi peter

This is not answering your question, but I found the wifi strength mapping app 
Telstra WiFi Maximiser useful is seeing the coverage I was getting in and 
around my house. 

It showed me I was getting better coverage than I thought, so I've not gone too 
far down the track of multiple extenders. 

Telstra Wi-Fi Maximiser by Telstra Corporation Ltd
https://appsto.re/au/sajx0.i

I took a photo of the house plan, imported it into the app,  then you go around 
the house marking many points and it draws a signal strength map. 

It might help you play and compare setups. 

Tim

Sent from Tim's iPhone

> On 30 Nov 2015, at 8:08 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi all, I have a Time Capsule located in a room which is biased one end of 
> the house. The 5 GHz wireless signal from the TC is good in the main living 
> area down to a point 1/2 way down the house. I have an Apple Express set up 
> as an extender from the TC signal which boosts the signal in the three 
> childrens bedroom area (about 2/3rds down the house). So it is all good for 
> all concerned. Good enough for all three of them to be Youtube streaming 
> simultaneously!
> 
> I also have a theatre room which is even further beyond the kids rooms from 
> the TC and the extender so the signal is weaker. 
> 
> I have a few thoughts about possible solution not in any particular priority;
> 
> 1Run a blue cable all the way down there through the ceiling from the TC 
> LAN port
> 2Install a 'Internet over Power" device to provide a signal in the theatre
> 3Another extender - not sure if this is even possible with one already in 
> place. Can I put an extender onto the existing extender down in the theatre?
> 
> Any comments from those who may have addressed this in the past welcomed.
> 
> Regards
> 
> 
> Pete
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Internet Slowdown Day,……

[Daniel Kerr]

Not directly Mac or Australia related,…but still of interest I thought,……. 
(Though you can draw the link that it's Mac related anyway,…hehe).
As if our internet isn't bad enough already,….lol ;)


http://www.news.com.au/technology/online/internet-slowdown-day-what-is-it-and-why-is-it-happening/story-fnjwnhzf-1227052689322

Enjoy!!

Kind regards
Daniel

Sent from my iPhone 5 (soon to be iPhone 6),…not long now…….

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

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Internet plugins

[Severin Crisp]

Is there a way to access the hierarchy of internet plug-ins?   I find it most 
annoying that the DIVX plugin is at the head of the list in Safari.  My 
solution has been to remove it but I feel that is not very elegant and there 
must be a better way.  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Internet plugins

[Ronda Brown]

Hi Severin,

Are you using Safari in Mavericks?
Apple's plug-in manager is available in the Security section of the Safari 
preferences, where next to the check box for enabling or disabling plug-ins 
globally is a button to Manage Website Settings. Clicking this will bring up 
a panel that lists the available plug-ins on the left, and when you click each 
you get a list of site-specific and global settings that include the following:
Ask -- Prevents the plug-in from loading, but allows it if you click the 
options to trust the current Web site.
Block -- Prevent the plug-in from loading.
Allow -- Allows the plug-in to run on the selected Web site with no placeholder 
links or warnings.
 
From here you can see every browser plug-in being used by your system and a 
list of sites that have loaded it. You can turn access on and off on a per-site 
basis, as well as set a default for what happens on your first visit to a 
website that’s trying to load a plug-in. For example, you can set YouTube to 
always load Flash, but all other sites to block Flash on first load.

Cheers,
Ronni

Sent from Ronni's iPad4


 On 7 Mar 2014, at 4:58 pm, Severin Crisp sevcr...@westnet.com.au wrote:
 
 Is there a way to access the hierarchy of internet plug-ins?   I find it most 
 annoying that the DIVX plugin is at the head of the list in Safari.  My 
 solution has been to remove it but I feel that is not very elegant and there 
 must be a better way.  
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
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Re: Internet plugins

[Severin Crisp]

Many thanks Ronni.   As usual questioned thoroughly answered!
Severin

Sent from Sev's iPad

 On 7 Mar 2014, at 5:12 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Severin,
 
 Are you using Safari in Mavericks?
 Apple's plug-in manager is available in the Security section of the Safari 
 preferences, where next to the check box for enabling or disabling plug-ins 
 globally is a button to Manage Website Settings. Clicking this will bring 
 up a panel that lists the available plug-ins on the left, and when you click 
 each you get a list of site-specific and global settings that include the 
 following:
 Ask -- Prevents the plug-in from loading, but allows it if you click the 
 options to trust the current Web site.
 Block -- Prevent the plug-in from loading.
 Allow -- Allows the plug-in to run on the selected Web site with no 
 placeholder links or warnings.
  
 From here you can see every browser plug-in being used by your system and a 
 list of sites that have loaded it. You can turn access on and off on a 
 per-site basis, as well as set a default for what happens on your first visit 
 to a website that’s trying to load a plug-in. For example, you can set 
 YouTube to always load Flash, but all other sites to block Flash on first 
 load.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 7 Mar 2014, at 4:58 pm, Severin Crisp sevcr...@westnet.com.au wrote:
 
 Is there a way to access the hierarchy of internet plug-ins?   I find it 
 most annoying that the DIVX plugin is at the head of the list in Safari.  My 
 solution has been to remove it but I feel that is not very elegant and there 
 must be a better way.  
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
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Internet plugins

[Severin Crisp]

Is there a way to access the hierarchy of internet plug-ins?   I find it most 
annoying that the DIVX plugin is at the head of the list in Safari.  My 
solution has been to remove it but I feel that is not very elegant and there 
must be a better way.  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Julie Bedford]

Hi Ronni

Your friendly advice is well accepted and appreciated.
Have removed MacFuse and installed OSXFuse as directed.  I do have the most up 
to date
version of Disc Drill, but oddly it didn't install OSXFuse at the time of 
installing.

I hope you managed to take a break yesterday, seems like you are always there 
on call
for everyone.  

Thanks again
Jewels

On 03/03/2014, at 1:18 PM, Ronni Brown wrote:

 Hi Jewels,
 
 A bit of friendly advice.
 Before installing any ‘Third-Party’ (non-Apple) Software make sure you:
 Know what the software does
 Know how to Install, Setup, and Use the software
 Know how to uninstall the software 
 
 Disk Drill Pro is file recovery software, it also offers a conventional drive 
 S.M.A.R.T monitoring toolset.
 
 First step to do is check: Do you have the latest version of Disk Drill Pro 
 installed?
 Perhaps you don't have the latest - as it should install OSXFUSE not MacFUSE.
 
 OSXFUSE is a successor to MacFUSE, (which has been unmaintained since 2008 
 and is not compatible with OS X 10.7)
 It shares most of its source code with MacFUSE.
 OSXFUSE supports Mac OS X 10.5 and later (Intel and PowerPC architecture). It 
 is fully compatible with 64-bit kernels and OS X 10.7.
 OSXFUSE is open source and under active development.
 
 Second Step - You need to Uninstall MacFUSE before installing OSXFUSE
 
 A) How can I uninstall MacFUSE?
 Open System Preferences and go to the MacFUSE preference pane. Click on the 
 Remove MacFUSE button. 
 
 This will uninstall all MacFUSE components except the preference pane itself.
 
 B)To remove it from the Preference Pane,  you remove it just like how you 
 would remove any other non-Apple preference pane: 
 
 In System Preferences, control-click (right-click) on the MacFUSE icon and 
 you will see Remove ... as an action.
 
 
 C) Then download  Install  OSXFUSE
 
 Install FUSE for OS X
 
 The recommended way to install FUSE for OS X is to download the latest 
 OSXFUSE-{version}.dmg available from http://osxfuse.github.com/ and 
 double-clicking on Install OSXFUSE {version}.
 
 How can I keep FUSE for OS X up-to-date?
 
 The tools to keep FUSE for OS X up-to-date (query the installed version, 
 query for available updates, download and install updates, and so on) are 
 built into FUSE for OS X. Simply launch the System Preferences 
 application and go to the FUSE for OS X preference pane. 
 It should tell you if there is and update and if so, will also let you 
 download and install it.
 
 Extra information:
 Update Disk Drill Pro 2 
 http://help.cleverfiles.com/how-to-upgrade-from-disk-drill-1-8-to-2-0/
 
 Disk Drill PRO
 http://help.cleverfiles.com/how-to-install-disk-drill/
 Disk Drill PRO
 http://help.cleverfiles.com/category/tutorials/
 
 http://www.macnn.com/reviews/disk-drill-pro-file-recovery-software.html
 
 I'm going to take a break now from WAMUG for what is left of the long 
 week-end ;o)
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.9.2 Mavericks
 Windows 7 Ultimate (under sufferance)
 
 On 3 Mar 2014, at 10:13 am, Julie Bedford jew...@iinet.net.au wrote:
 
 
 Good morning Ronni,
 
 When I started the computer this morning, this is what came up in a small 
 box:
 
 Internal module - updated required
 Your Mac has an older version of Fuse for OSX. Recover results may not be 
 mounted correctly.  Click to upgrade.
 
 I checked System Preference and I have MacFUSE  - should I uninstall then if 
 it is out of date and useless ?
 
 I dont appear to have OSXFUSE at least it doesn't show up in the System 
 Preferences.
 
 I think the following message originates from Disk Drill PRO program:
 Hardware issues detected
 Warning - seems to be having hardware issues and need your attention
 
 I purchased Disk Drill Pro recently - could that be more wasted money?  
 Should I uninstall this or
 has it any validity.  
 
 No urgency in replying - have Monday off !
 
 Cheers
 Jewels
 
 
 
 On 03/03/2014, at 8:41 AM, Ronda Brown wrote:
 
 Hi Jewels,
 
 On 2 Mar 2014, at 8:54 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 I did notice when I restarted my computer earlier that it is said I have 
 some hardware issues
 again.  Somethink about Fuse being outdated.  Not even sure what Fuse is.
 
 
 Exactly what was the message... was it related to MacFUSE or OSXFUSE ?
 
 MacFUSE, has been unmaintained since 2008  not compatible with OS X 10.7
 OSXFUSE is a successor to MacFUSE  is compatible with OS X 10.7
 
 Open System Preferences - go to the FUSE for OS X preference pane. 
 Click on 'Update OSXFUSE'  button 
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
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Re: Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Stephen Chape]

Hi Ronni,
I just uninstalled Virus Barrier, Net Barrier and Washing Machine.
Phew …. I feel better already.

On 28 Feb 2014, at 11:06 pm, Julie Bedford jew...@iinet.net.au wrote:

 Hi Ronni,
 
 Wow, your last email contained a lot of important information.  I'll keep it 
 safe for future reference and will not be purchasing any virus protection
 in future.  I guess I should upgrade from my OS 10.7 to 10.8 in order to gain 
 the extra protection too.  
 
 Thank you so much Ronni for your help.  I really appreciate the WAMUG site 
 
 Cheers
 Jewels
 
 On 28/02/2014, at 9:18 PM, Julie Bedford wrote:
 
 Hi Ronni
 I realise now I shouldn't have jumped in on another thread.  Sorry about 
 that.
 
 I hadn't tried to uninstall as My Intego bundle as I thought it was a 2014, 
 but upon checking it is a 2013 version.
 I have done as you instructed and my Mac confirmed it is all correctly 
 uninstalled now.  Thank heavens.
 I think next time I decide to buy a virus barrier, I'll consult you first.
 
 Many thanks Ronni and my Safari now opens without a problem.
 
 Cheers
 Jewels
 On 28/02/2014, at 4:52 PM, Ronni Brown wrote:
 
 Hi Jewels,
 
 I've changed the subject in case anyone needs to search the archives at 
 some time.
 
 Have you uninstalled the 'Mac Internet Security 2013' following the 
 instructions (with screenshots) in the link in my previous email?
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 If so, is Safari working properly again?
 
 Intego - 'Mac Internet Security 2013' - Uninstallation
 
 Uninstallation: 
 You will use the same installer you used to install your Intego software to 
 remove it. 
 1. Locate the disk image you downloaded from the Intego website and 
 double-click it to open it. 
 2. You will see the installer as you did when you installed the software. 
 Double-click the installer to start it. 
 3. One of the first options you see will ask you whether you are installing 
 or uninstalling the software. 
 4. Choose to uninstall the software and follow the instructions.
 
 If you are unable to locate the original disk image, download the software 
 again from the link I supplied previously
 This link:   
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 
 On 26 Feb 2014, at 12:28 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni,
 Apologise, I completely missed it.  
 Fortunately, I have not tried to uninstall the Intego software.  
 My OSX is 10.7.5. The Intego software consists of the following:
 Virus Barrier - version 10.7.8
 NetUpdate - version 10.7.4
 NetBarrier - version 10.7.5
 I purchased this within the last two weeks.   If I can get rid of this and 
 get my Safari 
 back working, I'll be happy.  I will then maybe check out the ClamXav.  
 
 Do you personally think it wise to have some form of protection ?
 
 Thanks 
 Jewels
 
 
 On 25/02/2014, at 11:08 PM, Ronda Brown wrote:
 
 Hello Jewels,
 
 I did reply to your first email and mentioned
 To help you with your current problem Jewels, we would require more 
 info... 
 Also the version of OS X  the correct name  version of the Intego 
 software you have installed. 
 
 How to Uninstall Intego 2013 Products
 How to Uninstall Software
 To properly uninstall your Intego software it is important that you use 
 the latest Installer for your software.  If you have manually attempted 
 to remove the software, you will need to first, reinstall the software 
 again, then use the Installer package to properly remove the applications 
 and NetUpdate icon from the menu bar.  If you do not have an Intego 
 Installer available you can download one from here:
 http://www.intego.com/support/downloads
 
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 25 Feb 2014, at 10:35 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Stephen,
 Just jumping in here.  I have the latest Virus Barrier which has so far 
 caused me a pain and now I am unable to open Safari at all.
 I am not sure if I uninstall Virus Barrier it will make any difference.  
 I would personally not recommend this program. I am on OS 10.7.5
 
 Jewels
 
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Re: Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Julie Bedford]

I didn't realise Stephen you had the same problem too.
I did notice when I restarted my computer earlier that it is said I have some 
hardware issues
again.  Somethink about Fuse being outdated.  Not even sure what Fuse is.

Cheers
Jewels
On 02/03/2014, at 7:51 PM, Stephen Chape wrote:

 Hi Ronni,
 I just uninstalled Virus Barrier, Net Barrier and Washing Machine.
 Phew …. I feel better already.
 
 On 28 Feb 2014, at 11:06 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni,
 
 Wow, your last email contained a lot of important information.  I'll keep it 
 safe for future reference and will not be purchasing any virus protection
 in future.  I guess I should upgrade from my OS 10.7 to 10.8 in order to 
 gain the extra protection too.  
 
 Thank you so much Ronni for your help.  I really appreciate the WAMUG site 
 
 Cheers
 Jewels
 
 On 28/02/2014, at 9:18 PM, Julie Bedford wrote:
 
 Hi Ronni
 I realise now I shouldn't have jumped in on another thread.  Sorry about 
 that.
 
 I hadn't tried to uninstall as My Intego bundle as I thought it was a 2014, 
 but upon checking it is a 2013 version.
 I have done as you instructed and my Mac confirmed it is all correctly 
 uninstalled now.  Thank heavens.
 I think next time I decide to buy a virus barrier, I'll consult you first.
 
 Many thanks Ronni and my Safari now opens without a problem.
 
 Cheers
 Jewels
 On 28/02/2014, at 4:52 PM, Ronni Brown wrote:
 
 Hi Jewels,
 
 I've changed the subject in case anyone needs to search the archives at 
 some time.
 
 Have you uninstalled the 'Mac Internet Security 2013' following the 
 instructions (with screenshots) in the link in my previous email?
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 If so, is Safari working properly again?
 
 Intego - 'Mac Internet Security 2013' - Uninstallation
 
 Uninstallation: 
 You will use the same installer you used to install your Intego software 
 to remove it. 
 1. Locate the disk image you downloaded from the Intego website and 
 double-click it to open it. 
 2. You will see the installer as you did when you installed the software. 
 Double-click the installer to start it. 
 3. One of the first options you see will ask you whether you are 
 installing or uninstalling the software. 
 4. Choose to uninstall the software and follow the instructions.
 
 If you are unable to locate the original disk image, download the software 
 again from the link I supplied previously
 This link:   
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 
 On 26 Feb 2014, at 12:28 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni,
 Apologise, I completely missed it.  
 Fortunately, I have not tried to uninstall the Intego software.  
 My OSX is 10.7.5. The Intego software consists of the following:
 Virus Barrier - version 10.7.8
 NetUpdate - version 10.7.4
 NetBarrier - version 10.7.5
 I purchased this within the last two weeks.   If I can get rid of this 
 and get my Safari 
 back working, I'll be happy.  I will then maybe check out the ClamXav.  
 
 Do you personally think it wise to have some form of protection ?
 
 Thanks 
 Jewels
 
 
 On 25/02/2014, at 11:08 PM, Ronda Brown wrote:
 
 Hello Jewels,
 
 I did reply to your first email and mentioned
 To help you with your current problem Jewels, we would require more 
 info... 
 Also the version of OS X  the correct name  version of the Intego 
 software you have installed. 
 
 How to Uninstall Intego 2013 Products
 How to Uninstall Software
 
 To properly uninstall your Intego software it is important that you use 
 the latest Installer for your software.  If you have manually attempted 
 to remove the software, you will need to first, reinstall the software 
 again, then use the Installer package to properly remove the 
 applications and NetUpdate icon from the menu bar.  If you do not have 
 an Intego Installer available you can download one from here:
 
 http://www.intego.com/support/downloads
 
 
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 25 Feb 2014, at 10:35 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Stephen,
 Just jumping in here.  I have the latest Virus Barrier which has so far 
 caused me a pain and now I am unable to open Safari at all.
 I am not sure if I uninstall Virus Barrier it will make any difference. 
  I would personally not recommend this program. I am on OS 10.7.5
 
 Jewels
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
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 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http

Re: Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Stephen Chape]

I didn’t have the same problem Julie.
I simply became concerned about what I had been reading and thought prevention 
may be the best form of repair !
I also wondered ‘what the heck” I really needed it for after reading Ronni’s 
post.
And now that it has gone my iMac is noticeably faster.

On 2 Mar 2014, at 8:54 pm, Julie Bedford jew...@iinet.net.au wrote:

 I didn't realise Stephen you had the same problem too.
 I did notice when I restarted my computer earlier that it is said I have some 
 hardware issues
 again.  Somethink about Fuse being outdated.  Not even sure what Fuse is.
 
 Cheers
 Jewels
 On 02/03/2014, at 7:51 PM, Stephen Chape wrote:
 
 Hi Ronni,
 I just uninstalled Virus Barrier, Net Barrier and Washing Machine.
 Phew …. I feel better already.
 
 On 28 Feb 2014, at 11:06 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni,
 
 Wow, your last email contained a lot of important information.  I'll keep 
 it safe for future reference and will not be purchasing any virus protection
 in future.  I guess I should upgrade from my OS 10.7 to 10.8 in order to 
 gain the extra protection too.  
 
 Thank you so much Ronni for your help.  I really appreciate the WAMUG site 
 
 Cheers
 Jewels
 
 On 28/02/2014, at 9:18 PM, Julie Bedford wrote:
 
 Hi Ronni
 I realise now I shouldn't have jumped in on another thread.  Sorry about 
 that.
 
 I hadn't tried to uninstall as My Intego bundle as I thought it was a 
 2014, but upon checking it is a 2013 version.
 I have done as you instructed and my Mac confirmed it is all correctly 
 uninstalled now.  Thank heavens.
 I think next time I decide to buy a virus barrier, I'll consult you first.
 
 Many thanks Ronni and my Safari now opens without a problem.
 
 Cheers
 Jewels
 On 28/02/2014, at 4:52 PM, Ronni Brown wrote:
 
 Hi Jewels,
 
 I've changed the subject in case anyone needs to search the archives at 
 some time.
 
 Have you uninstalled the 'Mac Internet Security 2013' following the 
 instructions (with screenshots) in the link in my previous email?
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 If so, is Safari working properly again?
 
 Intego - 'Mac Internet Security 2013' - Uninstallation
 
 Uninstallation: 
 You will use the same installer you used to install your Intego software 
 to remove it. 
 1. Locate the disk image you downloaded from the Intego website and 
 double-click it to open it. 
 2. You will see the installer as you did when you installed the software. 
 Double-click the installer to start it. 
 3. One of the first options you see will ask you whether you are 
 installing or uninstalling the software. 
 4. Choose to uninstall the software and follow the instructions.
 
 If you are unable to locate the original disk image, download the 
 software again from the link I supplied previously
 This link:   
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 
 On 26 Feb 2014, at 12:28 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni,
 Apologise, I completely missed it.  
 Fortunately, I have not tried to uninstall the Intego software.  
 My OSX is 10.7.5. The Intego software consists of the following:
 Virus Barrier - version 10.7.8
 NetUpdate - version 10.7.4
 NetBarrier - version 10.7.5
 I purchased this within the last two weeks.   If I can get rid of this 
 and get my Safari 
 back working, I'll be happy.  I will then maybe check out the ClamXav.  
 
 Do you personally think it wise to have some form of protection ?
 
 Thanks 
 Jewels
 
 
 On 25/02/2014, at 11:08 PM, Ronda Brown wrote:
 
 Hello Jewels,
 
 I did reply to your first email and mentioned
 To help you with your current problem Jewels, we would require more 
 info... 
 Also the version of OS X  the correct name  version of the Intego 
 software you have installed. 
 
 How to Uninstall Intego 2013 Products
 How to Uninstall Software
 To properly uninstall your Intego software it is important that you use 
 the latest Installer for your software.  If you have manually attempted 
 to remove the software, you will need to first, reinstall the software 
 again, then use the Installer package to properly remove the 
 applications and NetUpdate icon from the menu bar.  If you do not have 
 an Intego Installer available you can download one from here:
 http://www.intego.com/support/downloads
 
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 25 Feb 2014, at 10:35 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Stephen,
 Just jumping in here.  I have the latest Virus Barrier which has so 
 far caused me a pain and now I am unable to open Safari at all.
 I am not sure if I uninstall Virus Barrier it will make any 
 difference.  I would personally not recommend this program. I am on OS 
 10.7.5
 
 Jewels
 
 -- The WA Macintosh User Group Mailing

Re: Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Ronda Brown]

Hi Jewels,

 On 2 Mar 2014, at 8:54 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 I did notice when I restarted my computer earlier that it is said I have some 
 hardware issues
 again.  Somethink about Fuse being outdated.  Not even sure what Fuse is.


Exactly what was the message... was it related to MacFUSE or OSXFUSE ?

MacFUSE, has been unmaintained since 2008  not compatible with OS X 10.7
OSXFUSE is a successor to MacFUSE  is compatible with OS X 10.7

Open System Preferences - go to the FUSE for OS X preference pane. 
Click on 'Update OSXFUSE'  button 

Cheers,
Ronni

Sent from Ronni's iPad4
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Julie Bedford]

Good morning Ronni,

When I started the computer this morning, this is what came up in a small box:

 Internal module - updated required
Your Mac has an older version of Fuse for OSX. Recover results may not be 
mounted correctly.  Click to upgrade.

I checked System Preference and I have MacFUSE  - should I uninstall then if it 
is out of date and useless ?

I dont appear to have OSXFUSE at least it doesn't show up in the System 
Preferences.

I think the following message originates from Disk Drill PRO program:
Hardware issues detected
Warning - seems to be having hardware issues and need your attention

I purchased Disk Drill Pro recently - could that be more wasted money?  Should 
I uninstall this or
has it any validity.  

No urgency in replying - have Monday off !

Cheers
Jewels



On 03/03/2014, at 8:41 AM, Ronda Brown wrote:

 Hi Jewels,
 
 On 2 Mar 2014, at 8:54 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 I did notice when I restarted my computer earlier that it is said I have 
 some hardware issues
 again.  Somethink about Fuse being outdated.  Not even sure what Fuse is.
 
 
 Exactly what was the message... was it related to MacFUSE or OSXFUSE ?
 
 MacFUSE, has been unmaintained since 2008  not compatible with OS X 10.7
 OSXFUSE is a successor to MacFUSE  is compatible with OS X 10.7
 
 Open System Preferences - go to the FUSE for OS X preference pane. 
 Click on 'Update OSXFUSE'  button 
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Ronni Brown]

Hi Jewels,

A bit of friendly advice.
Before installing any ‘Third-Party’ (non-Apple) Software make sure you:
Know what the software does
Know how to Install, Setup, and Use the software
Know how to uninstall the software 

Disk Drill Pro is file recovery software, it also offers a conventional drive 
S.M.A.R.T monitoring toolset.

First step to do is check: Do you have the latest version of Disk Drill Pro 
installed?
Perhaps you don't have the latest - as it should install OSXFUSE not MacFUSE.

OSXFUSE is a successor to MacFUSE, (which has been unmaintained since 2008 and 
is not compatible with OS X 10.7)
It shares most of its source code with MacFUSE.
OSXFUSE supports Mac OS X 10.5 and later (Intel and PowerPC architecture). It 
is fully compatible with 64-bit kernels and OS X 10.7.
OSXFUSE is open source and under active development.

Second Step - You need to Uninstall MacFUSE before installing OSXFUSE

A) How can I uninstall MacFUSE?
Open System Preferences and go to the MacFUSE preference pane. Click on the 
Remove MacFUSE button. 

This will uninstall all MacFUSE components except the preference pane itself.

B)To remove it from the Preference Pane,  you remove it just like how you would 
remove any other non-Apple preference pane: 

In System Preferences, control-click (right-click) on the MacFUSE icon and you 
will see Remove ... as an action.


C) Then download  Install  OSXFUSE

Install FUSE for OS X

The recommended way to install FUSE for OS X is to download the latest 
OSXFUSE-{version}.dmg available from http://osxfuse.github.com/ and 
double-clicking on Install OSXFUSE {version}.

How can I keep FUSE for OS X up-to-date?

The tools to keep FUSE for OS X up-to-date (query the installed version, 
query for available updates, download and install updates, and so on) are built 
into FUSE for OS X. Simply launch the System Preferences application and go 
to the FUSE for OS X preference pane. 
It should tell you if there is and update and if so, will also let you download 
and install it.

Extra information:
Update Disk Drill Pro 2 
http://help.cleverfiles.com/how-to-upgrade-from-disk-drill-1-8-to-2-0/

Disk Drill PRO
http://help.cleverfiles.com/how-to-install-disk-drill/
Disk Drill PRO
http://help.cleverfiles.com/category/tutorials/

http://www.macnn.com/reviews/disk-drill-pro-file-recovery-software.html

I'm going to take a break now from WAMUG for what is left of the long week-end 
;o)

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.9.2 Mavericks
Windows 7 Ultimate (under sufferance)

On 3 Mar 2014, at 10:13 am, Julie Bedford jew...@iinet.net.au wrote:

 
 Good morning Ronni,
 
 When I started the computer this morning, this is what came up in a small box:
 
 Internal module - updated required
 Your Mac has an older version of Fuse for OSX. Recover results may not be 
 mounted correctly.  Click to upgrade.
 
 I checked System Preference and I have MacFUSE  - should I uninstall then if 
 it is out of date and useless ?
 
 I dont appear to have OSXFUSE at least it doesn't show up in the System 
 Preferences.
 
 I think the following message originates from Disk Drill PRO program:
 Hardware issues detected
 Warning - seems to be having hardware issues and need your attention
 
 I purchased Disk Drill Pro recently - could that be more wasted money?  
 Should I uninstall this or
 has it any validity.  
 
 No urgency in replying - have Monday off !
 
 Cheers
 Jewels
 
 
 
 On 03/03/2014, at 8:41 AM, Ronda Brown wrote:
 
 Hi Jewels,
 
 On 2 Mar 2014, at 8:54 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 I did notice when I restarted my computer earlier that it is said I have 
 some hardware issues
 again.  Somethink about Fuse being outdated.  Not even sure what Fuse is.
 
 
 Exactly what was the message... was it related to MacFUSE or OSXFUSE ?
 
 MacFUSE, has been unmaintained since 2008  not compatible with OS X 10.7
 OSXFUSE is a successor to MacFUSE  is compatible with OS X 10.7
 
 Open System Preferences - go to the FUSE for OS X preference pane. 
 Click on 'Update OSXFUSE'  button 
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re:Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Ronni Brown]

Hi Jewels,

I've changed the subject in case anyone needs to search the archives at some 
time.

Have you uninstalled the 'Mac Internet Security 2013' following the 
instructions (with screenshots) in the link in my previous email?
https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined

If so, is Safari working properly again?

Intego - 'Mac Internet Security 2013' - Uninstallation

Uninstallation: 
You will use the same installer you used to install your Intego software to 
remove it. 
1. Locate the disk image you downloaded from the Intego website and 
double-click it to open it. 
2. You will see the installer as you did when you installed the software. 
Double-click the installer to start it. 
3. One of the first options you see will ask you whether you are installing or 
uninstalling the software. 
4. Choose to uninstall the software and follow the instructions.

If you are unable to locate the original disk image, download the software 
again from the link I supplied previously
This link:   
https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined

Cheers,
Ronni

On 26 Feb 2014, at 12:28 pm, Julie Bedford jew...@iinet.net.au wrote:

 Hi Ronni,
 Apologise, I completely missed it.  
 Fortunately, I have not tried to uninstall the Intego software.  
 My OSX is 10.7.5. The Intego software consists of the following:
 Virus Barrier - version 10.7.8
 NetUpdate - version 10.7.4
 NetBarrier - version 10.7.5
 I purchased this within the last two weeks.   If I can get rid of this and 
 get my Safari 
 back working, I'll be happy.  I will then maybe check out the ClamXav.  
 
 Do you personally think it wise to have some form of protection ?
 
 Thanks 
 Jewels
 
 
 On 25/02/2014, at 11:08 PM, Ronda Brown wrote:
 
 Hello Jewels,
 
 I did reply to your first email and mentioned
 To help you with your current problem Jewels, we would require more info... 
 Also the version of OS X  the correct name  version of the Intego software 
 you have installed. 
 
 How to Uninstall Intego 2013 Products
 How to Uninstall Software
 To properly uninstall your Intego software it is important that you use the 
 latest Installer for your software.  If you have manually attempted to 
 remove the software, you will need to first, reinstall the software again, 
 then use the Installer package to properly remove the applications and 
 NetUpdate icon from the menu bar.  If you do not have an Intego Installer 
 available you can download one from here:
 http://www.intego.com/support/downloads
 
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 25 Feb 2014, at 10:35 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Stephen,
 Just jumping in here.  I have the latest Virus Barrier which has so far 
 caused me a pain and now I am unable to open Safari at all.
 I am not sure if I uninstall Virus Barrier it will make any difference.  I 
 would personally not recommend this program. I am on OS 10.7.5
 
 Jewels

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Julie Bedford]

Hi Ronni
I realise now I shouldn't have jumped in on another thread.  Sorry about that.

I hadn't tried to uninstall as My Intego bundle as I thought it was a 2014, but 
upon checking it is a 2013 version.
I have done as you instructed and my Mac confirmed it is all correctly 
uninstalled now.  Thank heavens.
I think next time I decide to buy a virus barrier, I'll consult you first.

Many thanks Ronni and my Safari now opens without a problem.

Cheers
Jewels
On 28/02/2014, at 4:52 PM, Ronni Brown wrote:

 Hi Jewels,
 
 I've changed the subject in case anyone needs to search the archives at some 
 time.
 
 Have you uninstalled the 'Mac Internet Security 2013' following the 
 instructions (with screenshots) in the link in my previous email?
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 If so, is Safari working properly again?
 
 Intego - 'Mac Internet Security 2013' - Uninstallation
 
 Uninstallation: 
 You will use the same installer you used to install your Intego software to 
 remove it. 
 1. Locate the disk image you downloaded from the Intego website and 
 double-click it to open it. 
 2. You will see the installer as you did when you installed the software. 
 Double-click the installer to start it. 
 3. One of the first options you see will ask you whether you are installing 
 or uninstalling the software. 
 4. Choose to uninstall the software and follow the instructions.
 
 If you are unable to locate the original disk image, download the software 
 again from the link I supplied previously
 This link:   
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 
 On 26 Feb 2014, at 12:28 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni,
 Apologise, I completely missed it.  
 Fortunately, I have not tried to uninstall the Intego software.  
 My OSX is 10.7.5. The Intego software consists of the following:
 Virus Barrier - version 10.7.8
 NetUpdate - version 10.7.4
 NetBarrier - version 10.7.5
 I purchased this within the last two weeks.   If I can get rid of this and 
 get my Safari 
 back working, I'll be happy.  I will then maybe check out the ClamXav.  
 
 Do you personally think it wise to have some form of protection ?
 
 Thanks 
 Jewels
 
 
 On 25/02/2014, at 11:08 PM, Ronda Brown wrote:
 
 Hello Jewels,
 
 I did reply to your first email and mentioned
 To help you with your current problem Jewels, we would require more 
 info... 
 Also the version of OS X  the correct name  version of the Intego 
 software you have installed. 
 
 How to Uninstall Intego 2013 Products
 How to Uninstall Software
 
 To properly uninstall your Intego software it is important that you use the 
 latest Installer for your software.  If you have manually attempted to 
 remove the software, you will need to first, reinstall the software again, 
 then use the Installer package to properly remove the applications and 
 NetUpdate icon from the menu bar.  If you do not have an Intego Installer 
 available you can download one from here:
 
 http://www.intego.com/support/downloads
 
 
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 25 Feb 2014, at 10:35 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Stephen,
 Just jumping in here.  I have the latest Virus Barrier which has so far 
 caused me a pain and now I am unable to open Safari at all.
 I am not sure if I uninstall Virus Barrier it will make any difference.  I 
 would personally not recommend this program. I am on OS 10.7.5
 
 Jewels
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Intego - 'Mac Internet Security 2013' - Uninstallation (Julie Bedford)

[Julie Bedford]

Hi Ronni,

Wow, your last email contained a lot of important information.  I'll keep it 
safe for future reference and will not be purchasing any virus protection
in future.  I guess I should upgrade from my OS 10.7 to 10.8 in order to gain 
the extra protection too.  

Thank you so much Ronni for your help.  I really appreciate the WAMUG site 

Cheers
Jewels

On 28/02/2014, at 9:18 PM, Julie Bedford wrote:

 Hi Ronni
 I realise now I shouldn't have jumped in on another thread.  Sorry about that.
 
 I hadn't tried to uninstall as My Intego bundle as I thought it was a 2014, 
 but upon checking it is a 2013 version.
 I have done as you instructed and my Mac confirmed it is all correctly 
 uninstalled now.  Thank heavens.
 I think next time I decide to buy a virus barrier, I'll consult you first.
 
 Many thanks Ronni and my Safari now opens without a problem.
 
 Cheers
 Jewels
 On 28/02/2014, at 4:52 PM, Ronni Brown wrote:
 
 Hi Jewels,
 
 I've changed the subject in case anyone needs to search the archives at some 
 time.
 
 Have you uninstalled the 'Mac Internet Security 2013' following the 
 instructions (with screenshots) in the link in my previous email?
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 If so, is Safari working properly again?
 
 Intego - 'Mac Internet Security 2013' - Uninstallation
 
 Uninstallation: 
 You will use the same installer you used to install your Intego software to 
 remove it. 
 1. Locate the disk image you downloaded from the Intego website and 
 double-click it to open it. 
 2. You will see the installer as you did when you installed the software. 
 Double-click the installer to start it. 
 3. One of the first options you see will ask you whether you are installing 
 or uninstalling the software. 
 4. Choose to uninstall the software and follow the instructions.
 
 If you are unable to locate the original disk image, download the software 
 again from the link I supplied previously
 This link:   
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 
 On 26 Feb 2014, at 12:28 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Hi Ronni,
 Apologise, I completely missed it.  
 Fortunately, I have not tried to uninstall the Intego software.  
 My OSX is 10.7.5. The Intego software consists of the following:
 Virus Barrier - version 10.7.8
 NetUpdate - version 10.7.4
 NetBarrier - version 10.7.5
 I purchased this within the last two weeks.   If I can get rid of this and 
 get my Safari 
 back working, I'll be happy.  I will then maybe check out the ClamXav.  
 
 Do you personally think it wise to have some form of protection ?
 
 Thanks 
 Jewels
 
 
 On 25/02/2014, at 11:08 PM, Ronda Brown wrote:
 
 Hello Jewels,
 
 I did reply to your first email and mentioned
 To help you with your current problem Jewels, we would require more 
 info... 
 Also the version of OS X  the correct name  version of the Intego 
 software you have installed. 
 
 How to Uninstall Intego 2013 Products
 How to Uninstall Software
 
 To properly uninstall your Intego software it is important that you use 
 the latest Installer for your software.  If you have manually attempted to 
 remove the software, you will need to first, reinstall the software again, 
 then use the Installer package to properly remove the applications and 
 NetUpdate icon from the menu bar.  If you do not have an Intego Installer 
 available you can download one from here:
 
 http://www.intego.com/support/downloads
 
 
 https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products#marketoID=undefined
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 25 Feb 2014, at 10:35 pm, Julie Bedford jew...@iinet.net.au wrote:
 
 Stephen,
 Just jumping in here.  I have the latest Virus Barrier which has so far 
 caused me a pain and now I am unable to open Safari at all.
 I am not sure if I uninstall Virus Barrier it will make any difference.  
 I would personally not recommend this program. I am on OS 10.7.5
 
 Jewels
 
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iTunes Internet radio

[Peter Crisp]

I live in Mandurah where the FM reception at my place for Perth radio stations 
is not the best. A great alternative I've used for quite some time is to use 
Radio via AppleTV - crystal clear and no skipping at all with a good internet 
connection. The station I've listened to a bit can be located in Adult 
Contemporary (Mix 94.5) and I have it set as a favourite within the Radio 
module in the AppleTV menu. I'm also able to locate the same using Internet 
from the header bar menu of my Windows PC version of the latest iTunes. The 
Apple version on SWMBO's MacBook Pro iTunes does not have an Internet header 
from which to select internet radio stations. Does anyone know how to locate 
this within the iTunes on a Macbook?

Also, even if I find this, how does one do a search for a station (trying to 
find Coast FM 97.3) by name within the internet radio stations whether 
searching using a Windows iTunes, Macbook iTunes or even within the Radio 
module in the AppleTV menu?

Regards


Pete
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Re: iTunes Internet radio

[Ronda Brown]

Hi Peter,

 The Apple version on SWMBO's MacBook Pro iTunes does not have an Internet 
 header from which to select internet radio stations. Does anyone know how to 
 locate this within the iTunes on a Macbook?


Unfortunately iTunes Radio is not available in Australia until early 2014.
On your wife's MacBook, in iTunes:
To listen to Internet Radio, choose Music (under Library), then she will see 
the Internet button in the menu. Click the Internet button.

Kind Regards,
Ronni

 On 3 Dec 2013, at 6:52 pm, Peter Crisp petercr...@westnet.com.au wrote:
 
 I live in Mandurah where the FM reception at my place for Perth radio 
 stations is not the best. A great alternative I've used for quite some time 
 is to use Radio via AppleTV - crystal clear and no skipping at all with a 
 good internet connection. The station I've listened to a bit can be located 
 in Adult Contemporary (Mix 94.5) and I have it set as a favourite within 
 the Radio module in the AppleTV menu. I'm also able to locate the same using 
 Internet from the header bar menu of my Windows PC version of the latest 
 iTunes. The Apple version on SWMBO's MacBook Pro iTunes does not have an 
 Internet header from which to select internet radio stations. Does anyone 
 know how to locate this within the iTunes on a Macbook?
 
 Also, even if I find this, how does one do a search for a station (trying to 
 find Coast FM 97.3) by name within the internet radio stations whether 
 searching using a Windows iTunes, Macbook iTunes or even within the Radio 
 module in the AppleTV menu?
 
 Regards
 
 
 Pete
 
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Re: iTunes Internet radio

[Peter Crisp]

Ok thanks, got it Ronni.

Regards

Pete

 On 3 Dec 2013, at 7:17 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Peter,
 
 The Apple version on SWMBO's MacBook Pro iTunes does not have an Internet 
 header from which to select internet radio stations. Does anyone know how to 
 locate this within the iTunes on a Macbook?
 
 
 Unfortunately iTunes Radio is not available in Australia until early 2014.
 On your wife's MacBook, in iTunes:
 To listen to Internet Radio, choose Music (under Library), then she will see 
 the Internet button in the menu. Click the Internet button.
 
 Kind Regards,
 Ronni
 
 On 3 Dec 2013, at 6:52 pm, Peter Crisp petercr...@westnet.com.au wrote:
 
 I live in Mandurah where the FM reception at my place for Perth radio 
 stations is not the best. A great alternative I've used for quite some time 
 is to use Radio via AppleTV - crystal clear and no skipping at all with a 
 good internet connection. The station I've listened to a bit can be located 
 in Adult Contemporary (Mix 94.5) and I have it set as a favourite within 
 the Radio module in the AppleTV menu. I'm also able to locate the same using 
 Internet from the header bar menu of my Windows PC version of the latest 
 iTunes. The Apple version on SWMBO's MacBook Pro iTunes does not have an 
 Internet header from which to select internet radio stations. Does anyone 
 know how to locate this within the iTunes on a Macbook?
 
 Also, even if I find this, how does one do a search for a station (trying to 
 find Coast FM 97.3) by name within the internet radio stations whether 
 searching using a Windows iTunes, Macbook iTunes or even within the Radio 
 module in the AppleTV menu?
 
 Regards
 
 
 Pete
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Re: iTunes Internet radio

[Reg Whitely]

Thanks Pete for asking this question, and Ronni for answering it. I wasn't 
aware of this feature. Following Ronni's instructions I only got so far, and 
had to ask for Apple's Help. This solved my dilemma:

• If you don’t see the Internet button, choose iTunes  Preferences, 
click General, and select Internet Radio (next to Show).

• To see the available stations, click the triangle next to the type of 
music you want to listen to.

• To tune in, double-click a station.

Have fun, Reg


On 3 Dec 2013, at 7:17 pm, Ronda Brown ro...@mac.com wrote:

 Hi Peter,
 
 The Apple version on SWMBO's MacBook Pro iTunes does not have an Internet 
 header from which to select internet radio stations. Does anyone know how to 
 locate this within the iTunes on a Macbook?
 
 
 Unfortunately iTunes Radio is not available in Australia until early 2014.
 On your wife's MacBook, in iTunes:
 To listen to Internet Radio, choose Music (under Library), then she will see 
 the Internet button in the menu. Click the Internet button.
 
 Kind Regards,
 Ronni
 
 On 3 Dec 2013, at 6:52 pm, Peter Crisp petercr...@westnet.com.au wrote:
 
 I live in Mandurah where the FM reception at my place for Perth radio 
 stations is not the best. A great alternative I've used for quite some time 
 is to use Radio via AppleTV - crystal clear and no skipping at all with a 
 good internet connection. The station I've listened to a bit can be located 
 in Adult Contemporary (Mix 94.5) and I have it set as a favourite within 
 the Radio module in the AppleTV menu. I'm also able to locate the same using 
 Internet from the header bar menu of my Windows PC version of the latest 
 iTunes. The Apple version on SWMBO's MacBook Pro iTunes does not have an 
 Internet header from which to select internet radio stations. Does anyone 
 know how to locate this within the iTunes on a Macbook?
 
 Also, even if I find this, how does one do a search for a station (trying to 
 find Coast FM 97.3) by name within the internet radio stations whether 
 searching using a Windows iTunes, Macbook iTunes or even within the Radio 
 module in the AppleTV menu?
 
 Regards
 
 
 Pete
 
 -- The WA Macintosh User Group Mailing List --
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Reg Whitely

Home: 08 9921 7272
Mob: 04 8899 7313
Email: rwhit...@internode.on.net




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Re: iPad with Internet ?

[Peter Hinchliffe]

On 26/10/2013, at 10:56 AM, Susan Hastings susanhasti...@me.com wrote:

 Hi Stephen, they could consider the 16gig iPad with pre paid 4g access. I 
 find the best way with Telstra is to pay for a year of access, rather than 
 month by month. Unless you set it up to automatically renew each month. 
 Otherwise, its a pain to remember and if you forget, you lose any left over 
 credit from the previous month.
 
 The iPad does not use the same amount of data as a computer so it would be 
 fairly easy to stay within a small amount of data for email and light surfing 
 of the internet.
 
 cheers, Susan.

I agree with Susan on this one. The Telstra 12 month prepaid plan works 
extremely well for an unsophisticated user like your friend's mother is likely 
to be. By unsophisticated I mean they are not going to be consuming large 
amounts of data by downloading music and movies. It will be pretty much just 
email and web browsing. 


Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: iPad with Internet ?

[Rob Phillips]

Just beware.

I used a 12 month prepaid card in a 4G modem in my camper van on a 
recent trip. I ran the ipad, iphone and 2 macbooks of the wireless 
network generated by the modem.

I was chewing through the quite limited download quota very quickly and 
it was costing a fortune.  I had to carefully look at all the services 
running on the ipad and iphone. I recall that iCloud and Dropbox were 
the culprits, but there might have been others.

So, check things out carefully when you first get the prepaid SIM.

Cheers
Rob

On 28/10/13 7:59 AM, Peter Hinchliffe wrote:
 On 26/10/2013, at 10:56 AM, Susan Hastings susanhasti...@me.com wrote:

 Hi Stephen, they could consider the 16gig iPad with pre paid 4g access. I 
 find the best way with Telstra is to pay for a year of access, rather than 
 month by month. Unless you set it up to automatically renew each month. 
 Otherwise, its a pain to remember and if you forget, you lose any left over 
 credit from the previous month.

 The iPad does not use the same amount of data as a computer so it would be 
 fairly easy to stay within a small amount of data for email and light 
 surfing of the internet.

 cheers, Susan.
 I agree with Susan on this one. The Telstra 12 month prepaid plan works 
 extremely well for an unsophisticated user like your friend's mother is 
 likely to be. By unsophisticated I mean they are not going to be consuming 
 large amounts of data by downloading music and movies. It will be pretty much 
 just email and web browsing.


 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.

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Re: iPad with Internet ?

[Stephen Chape]

Thank you for that info people - I will put that to my friend.

On 28 Oct 2013, at 8:41 am, Susan Hastings susanhasti...@me.com wrote:

 Hi Rob, that’s quite useful information because I also found that the 4g 
 modem was chewing through the data allowance when we were away in the caravan 
 the last couple of times. We were using a number of devices, so I will check 
 on all the automatic backups, etc. before we go away next time.
 
 cheers, Susan.
 On 28 Oct 2013, at 8:08 am, Rob Phillips r.phill...@iinet.net.au wrote:
 
 Just beware.
 
 I used a 12 month prepaid card in a 4G modem in my camper van on a 
 recent trip. I ran the ipad, iphone and 2 macbooks of the wireless 
 network generated by the modem.
 
 I was chewing through the quite limited download quota very quickly and 
 it was costing a fortune.  I had to carefully look at all the services 
 running on the ipad and iphone. I recall that iCloud and Dropbox were 
 the culprits, but there might have been others.
 
 So, check things out carefully when you first get the prepaid SIM.
 
 Cheers
 Rob
 
 On 28/10/13 7:59 AM, Peter Hinchliffe wrote:
 On 26/10/2013, at 10:56 AM, Susan Hastings susanhasti...@me.com wrote:
 
 Hi Stephen, they could consider the 16gig iPad with pre paid 4g access. I 
 find the best way with Telstra is to pay for a year of access, rather than 
 month by month. Unless you set it up to automatically renew each month. 
 Otherwise, its a pain to remember and if you forget, you lose any left 
 over credit from the previous month.
 
 The iPad does not use the same amount of data as a computer so it would be 
 fairly easy to stay within a small amount of data for email and light 
 surfing of the internet.
 
 cheers, Susan.
 I agree with Susan on this one. The Telstra 12 month prepaid plan works 
 extremely well for an unsophisticated user like your friend's mother is 
 likely to be. By unsophisticated I mean they are not going to be 
 consuming large amounts of data by downloading music and movies. It will be 
 pretty much just email and web browsing.
 
 
 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
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Regards,
Stephen Chape

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iPad with Internet ?

[Stephen Chape]

Hi folks,

A friend of mine would like to set her elderly mum up with the Internet  Email.
The mum does not have a computer, so she is considering an iPad.
What would be the best and simplest plan to get her iPad on the Internet ?

Regards,
Stephen Chape

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can't connect to Internet

[Rod Blitvich]

Dear WAMUGers
i have not changed any settings or installed anything
10.8.2
macbook air

safari and firefox will not connect to the internet
Mail seems to work

Disk Utility says:

Repairing permissions for “Macintosh HD”
Permissions differ on “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”; 
should be lrwxr-xr-x ; they are drwxr-xr-x .
Repaired “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”
Warning: SUID file 
“System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent”
 has been modified and will not be repaired.

Permissions repair complete

Please - any ideas?
Would doing a Restore from Time Machine fix this??

your help appreciated
ta
blitto

 

Rod Blitvich  - Amy  Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au 


A Life? Cool! Where can I download one of those from?

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Re: can't connect to Internet

[Rod Blitvich]

Hang on
Just grabbed my Work Laptop
That wont connect either
 Maybe problems with my Bob Lite or my Time Capsule


Rod Blitvich  - Amy  Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au 


On 31/12/2012, at 4:48 AM, Rod Blitvich rb...@iinet.net.au wrote:

 Dear WAMUGers
 i have not changed any settings or installed anything
 10.8.2
 macbook air
 
 safari and firefox will not connect to the internet
 Mail seems to work
 
 Disk Utility says:
 
 Repairing permissions for “Macintosh HD”
 Permissions differ on “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”; 
 should be lrwxr-xr-x ; they are drwxr-xr-x .
 Repaired “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”
 Warning: SUID file 
 “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent”
  has been modified and will not be repaired.
 
 Permissions repair complete
 
 Please - any ideas?
 Would doing a Restore from Time Machine fix this??
 
 your help appreciated
 ta
 blitto
 
 
 
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au 
 
 
 A Life? Cool! Where can I download one of those from?
 
 -- next part --
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Re: can't connect to Internet

[Ronda Brown]

Hi Blitto,

You can send and receive mail on both computers but cannot access the Internet 
on both?
Have you tried powering OFF both BoB  Time Capsule and then restarting both?

Cheers,
Ronni
Sent from Ronni's iPad4

On 31/12/2012, at 5:06 AM, Rod Blitvich rb...@iinet.net.au wrote:

 Hang on
 Just grabbed my Work Laptop
 That wont connect either
 Maybe problems with my Bob Lite or my Time Capsule
 
 
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au 
 
 
 On 31/12/2012, at 4:48 AM, Rod Blitvich rb...@iinet.net.au wrote:
 
 Dear WAMUGers
 i have not changed any settings or installed anything
 10.8.2
 macbook air
 
 safari and firefox will not connect to the internet
 Mail seems to work
 
 Disk Utility says:
 
 Repairing permissions for “Macintosh HD”
 Permissions differ on “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”; 
 should be lrwxr-xr-x ; they are drwxr-xr-x .
 Repaired “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”
 Warning: SUID file 
 “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent”
  has been modified and will not be repaired.
 
 Permissions repair complete
 
 Please - any ideas?
 Would doing a Restore from Time Machine fix this??
 
 your help appreciated
 ta
 blitto
 
 
 
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au 
 
 
 A Life? Cool! Where can I download one of those from?
 
 -- next part --
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 http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20121231/191162f3/attachment.htm
  
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Re: can't connect to Internet

[Rod Blitvich]

Thanks Ronni
Good idea!
Will try that later -don't want to disturb those who are sleeping
cheers
blitto


Rod Blitvich  - Amy  Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au 
 http://web.mac.com/blitto

I don't have a big ego, I'm way too cool for that.

On 31/12/2012, at 5:15 AM, Ronda Brown ro...@mac.com wrote:

 Hi Blitto,
 
 You can send and receive mail on both computers but cannot access the 
 Internet on both?
 Have you tried powering OFF both BoB  Time Capsule and then restarting both?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 31/12/2012, at 5:06 AM, Rod Blitvich rb...@iinet.net.au wrote:
 
 Hang on
 Just grabbed my Work Laptop
 That wont connect either
 Maybe problems with my Bob Lite or my Time Capsule
 
 
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au 
 
 
 On 31/12/2012, at 4:48 AM, Rod Blitvich rb...@iinet.net.au wrote:
 
 Dear WAMUGers
 i have not changed any settings or installed anything
 10.8.2
 macbook air
 
 safari and firefox will not connect to the internet
 Mail seems to work
 
 Disk Utility says:
 
 Repairing permissions for “Macintosh HD”
 Permissions differ on “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”; 
 should be lrwxr-xr-x ; they are drwxr-xr-x .
 Repaired “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”
 Warning: SUID file 
 “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent”
  has been modified and will not be repaired.
 
 Permissions repair complete
 
 Please - any ideas?
 Would doing a Restore from Time Machine fix this??
 
 your help appreciated
 ta
 blitto
 
 
 
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au 
 
 
 A Life? Cool! Where can I download one of those from?
 
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Re: can't connect to Internet

[Rod Blitvich]

re-powered both
all ok now
Thank you Ronni
have a nice day
blitto


Rod Blitvich  - Amy  Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au 
 http://web.mac.com/blitto

I don't have a big ego, I'm way too cool for that.

On 31/12/2012, at 5:30 AM, Rod Blitvich rb...@iinet.net.au wrote:

 Thanks Ronni
 Good idea!
 Will try that later -don't want to disturb those who are sleeping
 cheers
 blitto
 
 
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au 
 http://web.mac.com/blitto
 
 I don't have a big ego, I'm way too cool for that.
 
 On 31/12/2012, at 5:15 AM, Ronda Brown ro...@mac.com wrote:
 
 Hi Blitto,
 
 You can send and receive mail on both computers but cannot access the 
 Internet on both?
 Have you tried powering OFF both BoB  Time Capsule and then restarting both?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 31/12/2012, at 5:06 AM, Rod Blitvich rb...@iinet.net.au wrote:
 
 Hang on
 Just grabbed my Work Laptop
 That wont connect either
 Maybe problems with my Bob Lite or my Time Capsule
 
 
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au 
 
 
 On 31/12/2012, at 4:48 AM, Rod Blitvich rb...@iinet.net.au wrote:
 
 Dear WAMUGers
 i have not changed any settings or installed anything
 10.8.2
 macbook air
 
 safari and firefox will not connect to the internet
 Mail seems to work
 
 Disk Utility says:
 
 Repairing permissions for “Macintosh HD”
 Permissions differ on “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”; 
 should be lrwxr-xr-x ; they are drwxr-xr-x .
 Repaired “Library/Internet Plug-Ins/JavaAppletPlugin.plugin”
 Warning: SUID file 
 “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent”
  has been modified and will not be repaired.
 
 Permissions repair complete
 
 Please - any ideas?
 Would doing a Restore from Time Machine fix this??
 
 your help appreciated
 ta
 blitto
 
 
 
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au 
 
 
 A Life? Cool! Where can I download one of those from?
 
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