Instant Messaging for support?

Hi listers, My organization is researching chat as a medium for customers to get support. Using Remedy or another tool that integrates with Remedy. Any experience, information you can share would be great. We are asking basic questions such as how well Remedy's (v8) chat has worked for others, is

Re: Verizon Walnut Creek,CA Remedy position

agreed. 10 recruiters later (literally), I'm starting to cringe just at the name of Walnut Creek. On Fri, Oct 23, 2015 at 5:29 PM Rick Cook wrote: > ** > > Yeah, I talked to some folks a while ago about positions there. The rates > don't reflect a Bay area economy. > >

Re: Who is using Remedy in a Cloud based environment, excluding Remedy on Demand

I have been involved with Remedy for 17 years now. I too carry a love for what it was before support was gutted and the software grew more and more problematic. I have fond memories of the Pleasanton campus and the community as it was. Time moves on. The last 5 years have been challenging,

Re: ARS 8.1 taking very long time to come UP(10 mins)

12 min??? And your SQL logs (or DBA) confirms that the SQL database isn't the choke-point? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Mid-tier password reset

I have a client that has no clue what their mid-tier admin password is. I can't find the KB that used to be out there (or at least easier to find) that covers how to reset the mid-tier admin password. Any kind souls have it bookmarked or prove better at finding it? Cheers!

Re: Mid-tier password reset

Thanks. I bet myself you'd be the one to reply first ;) I appreciate it. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: The ~! for filter names

It's all good folks, I admit I was having a lazy moment as it had been so long since I used it that I could not remember the exact syntax, could not find it in the wiki-style online docs (try searching for it, won't work) and asked here to be sure and get nudged to the proper syntax, which

Function: Convert String to Integer

Another I can't believe I've forgotten this and can't find it in the docs post... Wasn't there a function that took a string and, presuming they were numbers, let you drop the integer equivalent into an int field? something like IntField=INTEGER($CharField$) I see currency conversion fields,

Re: Naked ARS (was: The ~! for filter names)

Thanks. The whole point was that some people don't even KNOW that the engine is, well, an engine unto itself. There seems to be a trend (marketing?) to present the image that Remedy is ONLY CMDB/ITSM. It's always challenging to explain to customers that those are just apps running on a (very

Re: Function: Convert String to Integer

Ok, but in the old days, didn't that toss up a mismatch error? Did they add some intelligence/library behind the scenes? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been

Re: Naked ARS (was: The ~! for filter names)

Per Misi's post earlier in an old/unrelated thread (copy/pasted)... Here is the link for Naked Remedy: https://communities.bmc.com/ideas/9432 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers

The ~! for filter names

Was the ~! function deprecated out in 8.x? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Any interest in a San Diego RUG meeting?

Yep, interested. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: BMC Enhancement Requests (was a different topic/thread)

submissions will have real-life case history to refer to. Seems simple enough to me, but Im a process person just as much as a tools tech. The devil is in the operational cost, which seems to be arsenic to some peoples' thinking... Ray

Re: BMC Enhancement Requests (was a different topic/thread)

That feeds my point. The RFE aspect is still broken and rather than the old system which showed them accountable (and they had to actually eat their own dog food by tracking it via tickets) but nothing ever happened, they move it to a system where they appear to be less accountable and less

BMC Enhancement Requests (was a different topic/thread)

thing is something that some community members enjoy, but for me, product development is not an entertainment or community-expected responsibility. If I own the product, I should be expending a LOT of time and effort to ensure it's the best it can be. That's all. Ray

Re: CMDB Reconciliation - Dataset Precedence Comparisons

Thank you, Doug. Well-spoken and thorough, as always. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: ITSM Asset Management - Status Values

Due to all the joins, adding new values causes SQL errors when trying to open the Asset console afterwards. Customer has been advised to back off the idea of editing Status. ___ UNSUBSCRIBE or access ARSlist Archives

Re: Process Designer ?

Teri, I used it as a standalone when it was Abydos. Pretty good, but tasking was sometimes an issue. I hate to bag on BMC, but it does appear to be another case where they tried to just buy sometime and bolt it in with limited resources and limited success. We never had it work properly at

CMDB Reconciliation - Dataset Precedence Comparisons

Caveat: yes, I know how to set/edit Dataset precedence in the Reconciliation tool. My question is a bit more general: is there a published list of what attributes are compared during reconciliation? Client has multiple source data sets. Sometimes a subset of records in one of the data sets

Re: BMC Support / On Site Visits

1. The recent posts on this thread are a bit of a topic hijack. Let's reign it in? 2. The original hijack question was whether anyone had a positive experience with PD. The forum was silent to that question. You have the answer to that question. 3. The *original* question was a good

ITSM Asset Management - Status Values

A client wants to add more Status values to the Asset record form (ITSM/ARS 8.1.01). I advised against the technical debt such a customization would carry, but worse, it appears that the Status field on the Asset form doesn't reference a menu, they are using the old Field ID7 with

Re: Need Suggestion

Greater minds than me have pointed out the main issues with the stated approach...I lived it in the old TelAlert and NetCool gateway days (shudder). 1. Notifications for alarms should be outsourced to the related application, not stuck onto Remedy. Remedy CAN do it, but it's main focus is

Re: ITSM Asset Management - Status Values

Yes, but that form is not related to editing the Status values, that's just another one of the sub-forms I mentioned. That form's Status field is also ID7 and is also direct-entry values. The question still remains if there is a function in ITSM for editing Asset Status similar to how you can

Re: ITSM Asset Management - Status Values

Thanks to both of you and I agree 100% Rick. The client has been strongly warned against this but I wanted to have my Plan B ready in case they ignore counsel. We'll see what they decide. ___ UNSUBSCRIBE or access

CMDB Federation - Anyone have a standard/handy CSV file ARDBC plugin?

The current client wants to federate a CSV file that is formed from a concatenation of several disperate and ugly formats. Rather than dealing with frequent imports and reconciliation, it would be better to go federation. Does anyone have an old tried-but-true ARDBC plugin for federating CSV?

Re: Service Execution - Set Field and Push Field

Others said it more eloquently, but mine is the shorter version... You can remove the service execution portion of the question...they function the same way as they do in the other operations. Set field - set the value of a field on the target/current form (client-side operation on the

Re: Description of Database (BMC Remedy ITSM 7.6.04)

You'll have to log in to access the 7.6.04 as it is in pdf format: https://docs.bmc.com/docs/download/attachments/483508247/ARS_DBReferenceGuide_7604.pdf The V8.x doc is free online: https://docs.bmc.com/docs/display/public/ars8000/Understanding+the+AR+System+database Ray Gellenbeck Red

Re: ITSM Support Groups

No, I have not seen an out-of-the-box way to do this. Adding one or more ActiveLinks that watche the selection of the (re)assigned group and throws up an error dialogue if that group is assigned would be the only way I can quickly think to achieve this. Less-than-ideal, but it would serve the

OT: Gone Private

For my friends and collegues I have known over the past 16+ years (egad, has it been that long?), I just wanted to thank you for your collaboration and kind words over time. I have taken the leap and moved into private practice now, leaving Sony and the warmth of San Diego. My first gig is

CMDB - Site edits being ignored

CMDB 8.x Data set is set to allow manual edits Class is BMC_COMPUTERSYSTEM Edits can take place in the discovery data set, as you'd expect. Edits to the BMC.Asset data set are allowed (manual edits allowed setting) All fields can be edited on a record EXCEPT Site Editing a value in the Site

Re: Remedy Test Plan

Maybe it comes down to the purpose of the group. ARS list has traditionally focused on helping each other with issues related to the ARS system and related utility apps. When folks cross into asking for consultancy-centric topics, I'm not surprised when it comes to silence. I myself have

OT: Job in Lansing, MI

I was contacted for a decent opening up in Lansing, MI for a year or so. I would not engage the client for personal reasons but it would be great for someone experienced who is open to relo to the area. Reply to me directly if you are interested and want a referral.

Re: Mobile solutions for Remedy ARS/ITSM

+1 For shops that reject the canned apps, custom web views are still the primary solution. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: 8.1.02 Developer Studio - Memory fixed?

I spoke too soon. Had 4 object lists open from 2 different servers then opened 5 objects, including a large form. Crash. re-sized heap in the ini as before. Solved. ___ UNSUBSCRIBE or access ARSlist Archives at

8.1.02 Developer Studio - Memory fixed?

others' experiences. Thanks in advance, Ray Gellenbeck Red Mango LLC ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: BMC:Engage is only 5 weeks away!

You hit the nail on the head, Dan. It is encouraging to see BMC recommit to one of their cornerstone products. All the reasons you put out for attending are solid. Don't take this in a negative tone, please! But the reality for some is that a junket to Florida is a hard-sell when the

Re: Panel Holder panels expanding too much

Thanks for the post, Greg. Yes, I tested that before posting and re-confirmed the bug remains with the generic example. Here's the funniest part, when putting 3 panels in the panel holder, the first 2 have a initial and max size of 200 and the 3rd has initial of 200 but max of 1800...it

Re: Panel Holder panels expanding too much

BMC confirmed it's a bug after reproducing on their test servers. Investigating ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Refresh search results list programmatically

We all know how to refresh a table field on a form via an Active Link. But what about refreshing a *search results list* on a regular form via an active link as if the user had hit the refresh button in the results list?

Panel Holder panels expanding too much

Basics: ARS 8.1 1. Make a regular form with all public permissions 2. Add a Panel Holder to the form, splitter or collapsible and give it a height of 2000, 250 width, vertical orientation (I use splitter but this happens with collapsible as well, tried that as a workaround.) 3. Add 2 or

Re: Panel Holder panels expanding too much

I forgot to pre-emptively explain why make your panel holder 2000 and your panels only 200? To illustrate a scenario where you migth have 10 panels, but you hide/reveal them as the ticket progresses through the workflow. At the end of the cycle, you have most or all of the panels reveals and

Re: Creating Permissions in ITSM

Been there. Try Chrome for iPad, but I believe you will have similar issues. I have a custom-developed app and hoped to keep the design and layout mobile-friendly, but alas pull-down menus and table fields are problematic in some cases.

Re: SAML Integration

Sorry for the late reply on this, not sure how I didn't see it before now. I implemented SAML SSO here at Sony in a against a global authentication system. 1. Remedy OnDemand SaaS (hosted in Phoenix CapGemini) 2. VPN tunnel to our data center at a remote location 3. Appropriate holes punched

Change Form - can I get a def of the stock

I have an 8.1 system I adopted that had already been edited (badly). Can I bother someone to zip up a def of the gold/stock infrastructure change form? I'll drop it onto dev for comparison and go from there. Many thanks in advance. Post here if you send to let others know you got it (no

Displaying Char and Diary fields: Regular vs Display forms

I ran across a very annoying difference between display forms and regular forms as I upgraded a custom app. In the old app, a diary field and a char field (with limit of 0) were displaying their contents in read only mode so the user could see past activity and ongoing dialogue on that ticket

Re: Displaying Char and Diary fields: Regular vs Display forms

This was 8.1, by the way, whatever patch ROD is using at the moment. Just thought I'd share for those who still get their hands dirty doing custom dev. I dont recall this always being the case. Not wild about fields that force you to expand them to see anything at all. Seems like lazy object

OT: Contract vs FTE

I'm curious at the shift as of 2014. This thread question is targeted at developers/architects. To clarify, let's make the definition that you either customize at the object level or you develop integrations at the AIE/API/XML levels AND you've been doing that for at least 2 years. If you

Re: OT: Contract vs FTE

Thanks. I've always been a FTE since I started in 96. The growing trend seems to be client hopes for a short deploy/customize contract gig then drop the SME and then hope a cheaper admin can keep it running. The beauty of that dream is then when that flops they hire an old codger like me to

Re: OT - Larry Garlick is back!

We joked in 2000? at the announcement at the Disney Swan that Larry would be taking his share from the sale of Remedy to Peregrin and buying a small island somewhere. I can still picture the stage. I never worked for Remedy, but was a RAC when it meant something and the customer service and

Populating Search Bar via AL

Okay, this should be simple, but it's obscure enough I can't find it in the online manuals (I really miss my PDF's), so I ask the list with advanced request for forgiveness at the simple nature of the question ;) If I want to programmatically populate the Advanced Search Bar so that when I run

Senior Process/Tool Veteran looking around

It's been enjoyable the last few years, but I'm starting to feel pidgeon-holed into being a tool customizer instead of a Senior Lead, so I'm making myself open to new opportunities abroad. I'd prefer to remain in the San Diego area or work-from-home openings. Contract (with proper TE) or FTE

Re: Populating Search Bar via AL

Awesome, thanks for much, Fred! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Populating Search Bar via AL

Cheers. Thank you sir! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Senior Process/Tool Veteran looking around

Sorry, I forgot to add that I don't monitor the ARS List registered email (yahoo.com) anymore as they are always getting hacked. I monitor gmail at the same location (raygellenb...@gmail.com). Ray ___ UNSUBSCRIBE

Re: ENGAGE

A lot of software shops are the same way, Jason. I work for a content delivery group of a global gaming/electronics company and a majority of the users here are DevOps and ProdOps with emphasis on Agile. I have often butted heads by stating that Agile and ITIL are not oil/water exclusive to

San Diego or LA RUG?

I've been out of the loop with RUG's since 2011. If someone from San Diego and/or LA can contact me directly, let me know when/where the next RUG session will be (presuming it's still active). raygellenb...@gmail.com Thx.

Re: OT: Long-term outlook for the ARS platform (was ENGAGE)

IMHO, BMC runs the risk of killing the last major advantage of Remedy as they try more and more to make the server part of the app and not layered. I have held off accepting demonstrations/testing of the newer Galileo product, but from what I see, BMC keeps making small steps to do away with

Re: Senior Process/Tool Veteran looking around

Yeah, on the phone with Yahoo support now trying to get my account back. I don't use it so I never notice when they've been hacked again (hence why i quit using them). Last time I used a complex password generator, so it wasn't just a brute force attack. Ray

Re: Populating Search Bar via AL

Actually, I need to follow-up on that. You can't just put 1005 in the Field portion in the Set Fields action of an Active link If Action, so exactly how do you propose to go about setting the value of field ID 1005 from an active link?

Re: Populating Search Bar via AL

yeah, I was just about to post a retraction, I forgot to add a field with ID 1005. Duh... Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Suppress Confirmation Popup

Thanks to both posters for their info. I did indeed find the offending workflow, but for further measure added an AL with execution order 999 that runs the change flag 0 run process. ___ UNSUBSCRIBE or access ARSlist

Suppress Confirmation Popup

Environment: AR Server v 8.1 Situation: Using a Regular Form in Search Mode in a web browser Actions: Action 1. Search is executed on the form (either the Search button is pressed or the Run Process PERFORM-ACTION-APPLY Result 1. Form changes to Modify view as the contents of the top record

Open to Options

At the risk of aging myself, I've been involved with ARS since 3.x days. Equally involved with process development as much as making the tool(s) support them. I'm pretty sure my clearance is still valid (but unsponsored for a few years). I'm based in San Diego with past living/working

ARS 8 Text Validation

Have there been any new operators to assist in string evaluation in v8.x? I have the old classic requirement on character fields with 0 data length: User must enter at least 7 characters in the field. Validation must ensure that the data entered is not just spaces to get past the validation.

Re: Mid-tier navigation - killing the confirmation message

Confirmed, works great. I just added that run process just before any Open Window action and the confirmation popup has been suppressed across the board. thanks again. ___ UNSUBSCRIBE or access ARSlist Archives at

Mid-tier navigation - killing the confirmation message

really don't want to have to do all the mechanics of keeping everything in one window vs. using Open Window with views. Suppressing that message would be the ideal solution. Thanks in advance, Ray ___ UNSUBSCRIBE or access

Re: Mid-tier navigation - killing the confirmation message

Will try at the form level. Good stuff, thx. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

quick question about User form

Hey, I want to double check my user form field permission against out of the box I have 8.1. Can someone confirm the default, out-of-the-box permissions for the following 3 fields on the User form? 101 (Login Name) 8 (Full Name) 104 (Group List) In comparing my DEV and QA, I see deltas and

Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)

exports from User because I find the web interface to be click-happy and clunky. They'll take my User tool when they pry it from my cold, dead hard drive... Ray ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: quick question about User form

Cheers and thanks. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

view form magic

Greetings all, I had a couple quick questions on 8.1 1. Did they provide a way to instantly change the displayed view of a form without re-launching the form in the same window? Example: on a custom app, the desire to change from submit-custom1 view to search-custom3 view (arbitrary names)

Re: view form magic

Related, was there some form of ARList purge on 12/21?  I stopped receiving ARList emails on that date after many years of membership.  I'd hate to think there was a bug or, worse, some admin doing it intentionally. On Friday, January 31, 2014 11:05 AM, Ray Gellenbeck raygellenb...@yahoo.com

Re: view form magic

agile/slick. Oh well, I get to build a brick-ton of hide/reveal/changefield active links I suppose.  Doing it via views would be so much more efficient for the client/browser as well as code overhead.  Bah... Ray On Friday, January 31, 2014 12:32 PM, Grooms, Frederick W frederick.w.gro

Re: Workflow ideas

Drew is well thought out on this one, but I have one question about the 'first part'. What is the sticky part? Wouldn't a one-time escalation handle this for you? Then as assets are added a filter could do the look-up. r From: Action Request System discussion list(ARSList)

Re: Workflow ideas

numbers could be in the Short Desc or Details could get involved. But if the LIKE %asset number% comparison would pick any of them up it should work ok. David From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Palla Sent: Tuesday, January 21

Re: Support Company based muti-tenancy

be viewed by anyone not in the SOC group(s). I have played with 8.1 in a dev sandbox but not delved into multi-tenancy changes yet.  In 7.6.04, the model was insufficient in complexity/options to allow this efficiently. Ray Gellenbeck Mgr, BSM Sony Network Entertainment Int'l San Diego, CA

Re: Include fields from multiple Forms in filter Notification Message

Join form(s) or temp fields (take 2 steps...first step pull the values from the other forms into temp fields, then use the temp fields in your other action in the same filter). If you go join, remember the best practices regarding performance and depth of joins. Ray Gellenbeck Mgr, BSM Sony

Re: Notifications firing unexpectedly - Odd case

It is really using the user name. Try it. Create a User record with no email address value but a valid-formatted email address for the Login ID field. The notify action is not paying attention to which mechanism is selected, I selected email in the construction of the notify action in the

Re: Notifications firing unexpectedly - Odd case

Consulting Training Email: [hidden email]  || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Gellenbeck

Re: Notifications firing unexpectedly - Odd case

and addressing messages that will result in emails going out in this case even though the email address field is $NULL$ b.  The email engine totally ignores CTM:People settings of Status as well as User settings of Disabled/Enabled and Default Notification in this case. Ray

Notifications firing unexpectedly - Odd case

I have ITSM installed but have customer workflow installed. At one point, all members of a given group are sent a email notification via filter. An unexpected behavior happens. Details (this is tricky, so read carefully) 7.6.04 server (Remedy OnDemand system, not that it matters except to

Re: Annoying Developer Studio Bug

) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Sunday, September 01, 2013 8:35 PM To: arslist@ARSLIST.ORG Subject: Re: Annoying Developer Studio Bug   ** Sorry Ray, all I can do is join in with you on the annoyance, if you log a bug or communities idea on this, let me know and I'll vote for it out

Re: Annoying Developer Studio Bug

Studio Bug   ** Sorry Ray, all I can do is join in with you on the annoyance, if you log a bug or communities idea on this, let me know and I'll vote for it out John into the chorus On Sunday, September 1, 2013, Ray Gellenbeck  wrote: I have a big pet peeve that was not corrected in 8.1 of Dev

Annoying Developer Studio Bug

suspect there is not, so thanks in advance for anyone who can prove me wrong! Ray Gellenbeck ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Curveball: Attachments on Display-Only Form

Server version 7.6.04 or 8.1.00 (both act the same on this) Situation: Using a Display Only form as a main push/pull control center for creating and manipulating records on an underlying table. Techniques used: hiding or revealing various sections of the form using panels and Active Links

Re: Curveball: Attachments on Display-Only Form

and then invoking create mode vis Run Process is so different, but it is, try it. Raymond H. Gellenbeck Manager | Business Service Management  Sony Network Entertainment  From: Ray Gellenbeck raygellenb...@yahoo.com To: arslist@ARSLIST.ORG Sent: Tuesday, August 27

Naked 8.1 server

If anyone has stripped an 8.1 server of the ITSM and CMDB objects and reverted to naked AR Server for custom-only devleopment, let me know your experiences. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Salt integration

If anyone has used the Salt product stack with Change and CMDB successfully, I'd like to speak with you about the general experience and headaches encountered. (www.saltstack.com) Thanks in advance. ___ UNSUBSCRIBE or

Re: Naked 8.1 server

thanks to all for the feedback. I was afraid that the 8.1 installer forced you to take ITSM (I obviously haven't taken the time to play yet, hence asking this list). If you can uncheck/leave off ITSM and CMDB etc., so much the better. Thank you all for your feedback and very happy to hear

Setting Text Color of Checkbox and Radio Button Fields

I have seen this in the past, but it wasn't as much an issue as it is now, so I'll ask. I have a custom form with a dark background and I'm using white color for my field label text. I can set that no problem. I use the default light background for the field input areas and black text

Re: The value(s) for this entry violate a unique index that has been defined for this form, 382 when saving an Active Link (UNCLASSIFIED)

Haven't encountered it yet in 8.1. Ray On Aug 12, 2013, at 10:24 AM, Gordon Frank gjj...@comcast.net wrote: ** Thanks for the help everyone, The problem was the Record Object Relationships parameter. This is a development\test server and I had turned this parameter on to trace

Re: Setting Text Color of Checkbox and Radio Button Fields

color on selection fields (radio button and check box) data text. Solutions? On Aug 13, 2013, at 11:26 PM, Ray Gellenbeck raygellenb...@yahoo.com wrote: I have seen this in the past, but it wasn't as much an issue as it is now, so I'll ask. I have a custom form with a dark background

Re: ITSM 764 Help Desk Indexes

, not criticism, so I would offer that the original incident index can go if you don't do a lot of children incident tickets, along with owner login Id unless you have a user base in the thousands. It's hard to be more helpful from out of the blue. Ray Gellenbeck On Aug 14, 2013, at 7:45 AM

Re: Home Page (version 7.6.04)

is what you desire. This is a 1% scenario. Ray On Aug 14, 2013, at 6:13 AM, Ron Young rpyo...@southernco.com wrote: Just wondering...is there a way to have more than one home page? We have several different home pages for different groups...say for instance Test A home Page, Test B Home Page

Re: Home Page (version 7.6.04)

Another, simpler strategy is to use test users for each test case and set the home page different for each test case loginid. That is what I usually do. Chg_relcoord for a test release coordinator, inc_usecase3 test user, etc. your policies and management requirements may vary. Ray On Aug

Re: Setting Text Color of Checkbox and Radio Button Fields

Last call before I give up...anybody? From: Ray Gellenbeck raygellenb...@yahoo.com To: arslist@ARSLIST.ORG Sent: Wednesday, August 14, 2013 5:43 AM Subject: Re: Setting Text Color of Checkbox and Radio Button Fields Just tested/verified the problem on new

Re: Setting Text Color of Checkbox and Radio Button Fields

Thanks. I'll just go with a grey background before I mess with the css path. Seems borderline dumb to allow changing of the label color but not changing the data color. You can even set the data FONT in some field types, but never color. sigh.

Changing table query details via Active Link

Hey, for the few of us out there who still custom-develop...remind an old dog of the programmatic way to alter a table query conditions via active link. Do you store the criteria in a hidden character field? (use 7.6.04, we haven't adopted 8.1 for a few more months) Use Case / Example: I

Re: Changing table query details via Active Link

Many thanks.  Will try shortly. From: Longwing, Lj llongw...@usgs.gov To: arslist@ARSLIST.ORG Sent: Wednesday, July 31, 2013 1:04 PM Subject: Re: Changing table query details via Active Link ** Ray, Build the Table Qual with EXTERNAL($FieldName

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