Re: Copying AREA LDAP Plugin from one server to another

2009-08-28 Thread Robert D Martin
Thanks, Axton. I should have included that in my email. The ar.conf files are identical, at least all the lines that start with "AREA-LDAP." Dwayne From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Axton Sent: Friday, August 28, 2009 1

Re: Copying AREA LDAP Plugin from one server to another

2009-08-28 Thread Axton
m, and at the time we didn’t think we > needed the AREA LDAP Plugin. But now we do, and we don’t want to do a > re-install because of the risk that something will go wrong. But we do have > the Plugin installed on our test arsystem. > > > > Is it possible to copy objects and da

Copying AREA LDAP Plugin from one server to another

2009-08-28 Thread Robert D Martin
Dear List, We installed ARS 7.1 on our live system, and at the time we didn't think we needed the AREA LDAP Plugin. But now we do, and we don't want to do a re-install because of the risk that something will go wrong. But we do have the Plugin installed on our test arsystem. Is i

Re: Random login issues with AREA LDAP

2009-03-06 Thread Danny Kellett
...@arslist.org] On Behalf Of SriVamsi Patchipulusu Sent: 06 March 2009 21:46 To: arslist@ARSLIST.ORG Subject: Random login issues with AREA LDAP ** We are in ARServer 6.3, patch 24, Solaris, Active Directories. We configured AREA LDAP in our environment a couple of months ago, and clearing out the user

Random login issues with AREA LDAP

2009-03-06 Thread SriVamsi Patchipulusu
We are in ARServer 6.3, patch 24, Solaris, Active Directories. We configured AREA LDAP in our environment a couple of months ago, and clearing out the user passwords in phased manner. We have this strange random issues with some users unable to login. Some users can not login immediately after

Re: AREA LDAP question

2008-11-06 Thread lee
ury | Forest Laboratories, Inc. > Sr. Analyst > Office: 631.858.7765 > > > > -Original Message- > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of lee > Sent: Thursday, November 06, 2008 10:51 AM > To: [EMAIL PRO

Re: AREA LDAP question

2008-11-06 Thread Chowdhury, Tauf
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lee Sent: Thursday, November 06, 2008 10:51 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP question Just looking over my Plugin logs and noticed that the AREA LDAP authentication is picking up the email address for the uid instead of the login id

Re: AREA LDAP question

2008-11-06 Thread Axton
es the user enter as their login name when the authenticate? - do you allow guest accounts? - if not, what is in your user form/login name for your account - what are the config values for your area plugin (assuming you use the pre-compiled area ldap plugin)? - User Base - User Search Filter

AREA LDAP question

2008-11-06 Thread lee
Just looking over my Plugin logs and noticed that the AREA LDAP authentication is picking up the email address for the uid instead of the login id. Is this normal? eg. /* Thu Nov 06 2008 10:46:07.2740 */+VL AREAVerifyLoginCallback -- user [EMAIL PROTECTED] should it be

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-30 Thread strauss
est System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Kristina Hartman > Sent: Thursday, October 30, 2008 6:38 AM > To: arslist@ARSLIST.ORG > Subject: Re: Who has done any password management while using AREA LDAP > Authentication > > You would have to add some c

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-30 Thread Easter, David
Thursday, October 30, 2008 4:38 AM To: arslist@ARSLIST.ORG Subject: Re: Who has done any password management while using AREA LDAP Authentication You would have to add some code and maybe a checkbox to the password change page that users can use. Checkbox that says 'use LDAP authentication

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-30 Thread Kristina Hartman
day, October 29, 2008 4:29 PM Subject: Re: Who has done any password management while using AREA LDAP Authentication Correct me if I'm wrong, but anyone with an LDAP account could update their password (for instance to "password"). That would give them a weak password, they would sub

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread Danaceau, Chris
t; From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W > Sent: Wednesday, October 29, 2008 9:10 AM > To: arslist@ARSLIST.ORG > Subject: Re: Who has done any password management while using AREA LDAP > Authentication > > On 7.1

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread strauss
ssion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W > Sent: Wednesday, October 29, 2008 9:10 AM > To: arslist@ARSLIST.ORG > Subject: Re: Who has done any password management while using AREA LDAP > Authentication > > On 7.1 there is the "Disab

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread Grooms, Frederick W
Behalf Of David Durling Sent: Wednesday, October 29, 2008 8:49 AM To: arslist@ARSLIST.ORG Subject: Re: Who has done any password management while using AREA LDAP Authentication I haven't used Remedy's password management, but Roger's suggestion sounds good if Remedy will let you ev

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread David Durling
d is not null should work. -Original Message- From: Danaceau, Chris <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Sent: Wed, 29 Oct 2008 9:04 am Subject: Who has done any password management while using AREA LDAP Authentication ** ITSM 7, ARS 7.1 Our issue is that while our LDAP passwo

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread Roger Justice
using AREA LDAP Authentication ** ITSM 7, ARS 7.1   Our issue is that while our LDAP password rules are good, we have some accounts solely in Remedy (utility accounts) for which we need to enforce password rules.   The password Management function does not look like an option.   We'd need

Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread Danaceau, Chris
ITSM 7, ARS 7.1 Our issue is that while our LDAP password rules are good, we have some accounts solely in Remedy (utility accounts) for which we need to enforce password rules. The password Management function does not look like an option. We'd need to keep it disabled for the LDAP folks (99%

AREA LDAP External Authentication RPC port No

2008-10-17 Thread pintu mallick
Hi Friends, Is it possible to use different external authentication RPC port for AREA LDAP configuration. The default RPC port is 390695.   Thanks in Adv. Pintu ___ UNSUBSCRIBE or access ARSlist Archives at

Configure both AREA ldap and java pluginsvr custom AREA

2008-08-07 Thread Geoffrey Endresen
to do: 1) continue using AREA LDAP as we currently use it (it works fine) 2) add a java plugin when a user types a different word in the AUTHENTICATION field. 3) if both fail, no login I can get number 2 to work using a Java Plugin we built, but when it's enabled, the number one check i

Re: ARS 7.1 Area LDAP config issue

2008-05-23 Thread Kevin Pulsen
$  for the filter.     Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Thursday, May 22, 2008 3:56 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 Area LDAP config issue ** v\:* { BEHAVIOR: url(#defaul

Re: ARS 7.1 Area LDAP config issue

2008-05-22 Thread ITSM Support
Hi K.P., Try for following changes in *AREA LDAP* form & *Server Information* form > * Bind User* -- User Name which you created in Active Directory & have admin previllages in Active Directory. *Authontication Chain Mode* -- ARS-AREA Select Croos-Reference Blank Passwor

Re: ARS 7.1 Area LDAP config issue

2008-05-22 Thread Joe DeSouza
If you want to login to the Remedy server using the user tuser1, how do you enter the user name? Joe - Original Message From: Kevin Pulsen <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, May 22, 2008 4:49:58 PM Subject: Re: ARS 7.1 Area LDAP config issue ** Nope

Re: ARS 7.1 Area LDAP config issue

2008-05-22 Thread Mike Gould
--- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *J.T. Shyman > *Sent:* Thursday, May 22, 2008 3:56 PM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: ARS 7.1 Area LDAP config issue > > ** > > K

Re: ARS 7.1 Area LDAP config issue

2008-05-22 Thread Grooms, Frederick W
slist@ARSLIST.ORG Subject: Re: ARS 7.1 Area LDAP config issue ** Kevin, Yes, the bind user should be in the same format as the User Base. That is: CN=,OU=,DC=,DC= Your AD admin, if that isn't yourself, should be able to give you the distinguished name fo

Re: ARS 7.1 Area LDAP config issue

2008-05-22 Thread J.T. Shyman
ystem discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Pulsen Sent: Thursday, May 22, 2008 4:50 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 Area LDAP config issue ** Nope, that didn't work either tuser1 is the account I am attempting to read AD with testco.com is

Re: ARS 7.1 Area LDAP config issue

2008-05-22 Thread Kevin Pulsen
@ARSLIST.ORGSent: Thursday, May 22, 2008 4:30:34 PMSubject: ARS 7.1 Area LDAP config issue** Hello all,I'm trying to config the AREA LDAP form for Active Directory authentication, when a user login into the Remedy client.I have followed the documentation from the integrating 7.10 guide and have

Re: ARS 7.1 Area LDAP config issue

2008-05-22 Thread Joe DeSouza
: Kevin Pulsen <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, May 22, 2008 4:30:34 PM Subject: ARS 7.1 Area LDAP config issue ** Hello all, I'm trying to config the AREA LDAP form for Active Directory authentication, when a user login into the Remedy client. I have f

ARS 7.1 Area LDAP config issue

2008-05-22 Thread Kevin Pulsen
** Hello all,I'm trying to config the AREA LDAP form for Active Directory authentication, when a user login into the Remedy client.I have followed the documentation from the integrating 7.10 guide and have the following values set in my AREA LDAP form -Host Name* - tcdc1.testco.comUser Base*

Re: New Java plugin/AREA LDAP bug confirmed in 7.1 patch 001

2008-04-03 Thread William Rentfrow
03, 2008 1:40 PM To: arslist@ARSLIST.ORG Subject: Re: New Java plugin/AREA LDAP bug confirmed in 7.1 patch 001 ** Can you share the technical reason for the failure? Thanks, Axton Grams On Thu, Apr 3, 2008 at 1:46 PM, William Rentfrow <[EMAIL PROTECTED]> wrote: ** Th

Re: New Java plugin/AREA LDAP bug confirmed in 7.1 patch 001

2008-04-03 Thread Axton
Can you share the technical reason for the failure? Thanks, Axton Grams On Thu, Apr 3, 2008 at 1:46 PM, William Rentfrow <[EMAIL PROTECTED]> wrote: > ** The AREA LDAP connector was not working for us. This was in an > environment with 3 logical servers on 1 physical Solaris

Re: New Java plugin/AREA LDAP bug confirmed in 7.1 patch 001

2008-04-03 Thread William Rentfrow
Java plugin/AREA LDAP bug confirmed in 7.1 patch 001 ** If that is the plugin that gets logged in the new (to me) arjavaplugin.log, then in fact it is used by the SLM 7.1 application to attach service targets and milestones to Incidents. When I applied patch 002 to ARS 7.1.00.001 using the file

Re: New Java plugin/AREA LDAP bug confirmed in 7.1 patch 001

2008-04-03 Thread strauss
t) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Thursday, April 03, 2008 12:46 PM To: arslist@ARSLIST.ORG Subject: New Java plugin/AREA LDAP bug confirmed in 7.1 patch 001 ** The AREA LDAP connector was not working for us. This was in an environment with 3 logical servers on

New Java plugin/AREA LDAP bug confirmed in 7.1 patch 001

2008-04-03 Thread William Rentfrow
The AREA LDAP connector was not working for us. This was in an environment with 3 logical servers on 1 physical Solaris server. All servers were separate installs (had their own database, etc). AREA LDAP worked on one server but not the others and everything was configured correctly. Support

AREA LDAP

2008-03-17 Thread Christine
I'm new to Remedy, we are on ARS 7.1.00 Patch 002. I am working on the LDAP AREA authentication which I have working to two of our three AD domains. That is, the person can login with their AD account ID, which matches their Remedy account ID, use their AD account login password and get authenticat

Multiple Hosts in Area Ldap

2008-03-07 Thread SUBSCRIBE arslist Melissa
How can I set up multiple hosts in Area Ldap configuration? We are using ARS 7.01 Thanks! Melissa ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Wher

Re: AREA LDAP

2008-02-29 Thread Grooms, Frederick W
new DO field = sAMAccountName. Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Horrian, Hossein Sent: Friday, February 29, 2008 4:21 PM To: arslist@ARSLIST.ORG Subject: AREA LDAP We are using the AREA LDAP connector to use Active Directory fo

AREA LDAP

2008-02-29 Thread Horrian, Hossein
We are using the AREA LDAP connector to use Active Directory for a Vendor form. The Active Directory uses the distinguishedname of the manager and we need the logon id of the manager. Is there anyway that this can be derived/looked up within the vendor form. Thank you, Hossein Horrian M.Sc

AREA LDAP - 5.12 - can't configure?

2007-11-15 Thread Rebecca Hammond
Been a LONG time since I've had to do much with ARS 5.12, and in particular, configuring AREA... I want to try to enable AREA LDAP for my 5.12 server, but when I enter the information in a "New" window and click Save, nothing happens - doesn't seem like it takes the in

Re: AREA LDAP fails with certain Admin functions

2007-10-04 Thread YHK
Just a follow up, I may have found the root to the issue. It was not documented on BMCs website nor their knowledge base.Believe it's a bug that was corrected with Patch 22 for ars6.3. The only place I found any documentation on this was in a doc file for P22 download. I searched for the specific b

AREA LDAP fails with certain Admin functions

2007-10-02 Thread YHK
Hello all, Having an issue where the external authentication thread drops to Active Directory anytime administrative logging is turned on or off and when field are added or deleted and the form is saved. However, modifications to active links and filters do not cause the issue. Once connection is

Re: AREA LDAP SSL 6.3 Plugin Cores (UNCLASSIFIED)

2007-08-06 Thread Alicea, Alex Contr PEO-EIS/ARMY GNOSC
Classification: UNCLASSIFIED Caveats: NONE Mike, You are able to login without ssl, correct? If you feel that your certs are correct then you have to focus on the AREA LDAP form. BMC support wasn't very helpful and not many people have implemented LDAP authentication for Remedy. You ha

AREA LDAP SSL 6.3 Plugin Cores

2007-08-03 Thread DeBord, Mike
Hello list. It's been a while since my last post. I've been in the .NET world for a while. I just wanted to post my ordeal in trying to get LDAP over SSL going. I am using LDAP without SSL currently. I have been struggling for weeks trying to get SSL going. After much correspondence with

Re: ARERR 623 AREA LDAP problem

2007-07-09 Thread Heider, Stephen
-- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brad Terhune Sent: Monday, July 09, 2007 10:24 AM To: arslist@ARSLIST.ORG Subject: ARERR 623 AREA LDAP problem Good morning list! Pardon my ignorance but I cannot figure this one out. All of the users that I have

Re: ARERR 623 AREA LDAP problem

2007-07-09 Thread Nair, Rajesh IN BOM SISL
:17 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 623 AREA LDAP problem Turn on the User and Plugin logs Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brad Terhune Sent: Monday, July 09, 2007 9:24 AM To: arslist

Re: ARERR 623 AREA LDAP problem

2007-07-09 Thread Grooms, Frederick W
Turn on the User and Plugin logs Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brad Terhune Sent: Monday, July 09, 2007 9:24 AM To: arslist@ARSLIST.ORG Subject: ARERR 623 AREA LDAP problem Good morning list! Pardon

Re: ARERR 623 AREA LDAP problem

2007-07-09 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
And you're certain you're using AREA and not Cross Ref Blank Password? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brad Terhune Sent: Monday, July 09, 2007 9:24 AM To: arslist@ARSLIST.ORG Subject: ARERR 623

ARERR 623 AREA LDAP problem

2007-07-09 Thread Brad Terhune
Good morning list! Pardon my ignorance but I cannot figure this one out. All of the users that I have authenticating off our Active Directory cannot log in this morning (all of a sudden, was working Friday). Exchange and domain computer logins work fine on AD so it does not seem to be directly t

ARS Patch 21 and AREA LDAP Authentication

2007-03-26 Thread Wallick, Mike
, but both server exhibit similar behavior/failures Database: Windows 2003 Enterprise SP1 (two-node cluster), SQL Server 2000 SP4, SAN disks After/shortly after installing patch 21, I started having problems with my AREA LDAP authentication with virtually all of my users reporting this error: A

Re: ARERR 8922: AREA LDAP 5.1.2 (Plug-in server ) connection error with ARS 5.1.2 (Urgent)

2007-03-12 Thread Jamie Swingle
ARS 7.0.01 Patch 001 Windows Server 2003 SQL 2000 Although our platforms are entirely different, we recently applied the DST patch to our development environment and are now also receiving errors (ARERR [93]) nightly. Resetting the AR Server service will temporarily resovle the time outs, but

Re: ARERR 8922: AREA LDAP 5.1.2 (Plug-in server ) connection error with ARS 5.1.2 (Urgent)

2007-02-26 Thread Anthony K R
Hi, Almost similar problem here on our Dev and SIT environments... ARS 5.01.02 patch# 1494 Linux 2.4.X.X Oracle 9i We planned to use AREA LDAP with SSL but getting error 8922. So we applied the latest patch 1494 to make it work. The systems were stable for few weeks. Last week Oracle DST patch

Re: ARERR 8922: AREA LDAP 5.1.2 (Plug-in server ) connection error with ARS 5.1.2 (Urgent)

2007-02-23 Thread Eli Schilling
2/23/2007 5:49 PM To: arslist@ARSLIST.ORG Subject: ARERR 8922: AREA LDAP 5.1.2 (Plug-in server ) connection error with ARS 5.1.2 (Urgent) Dear Listers, We ran into an error where arserver lost connection with the plug-in server over time (12 hours) caused by inconsistency message text not cat

ARERR 8922: AREA LDAP 5.1.2 (Plug-in server ) connection error with ARS 5.1.2 (Urgent)

2007-02-23 Thread Mary_Estrada
Dear Listers, We ran into an error where arserver lost connection with the plug-in server over time (12 hours) caused by inconsistency message text not catalog error. What's strange is that we started using LDAP in mid-Dec '06 and arserver has been stable, even though we can see the 8922 errors in

Re: AREA LDAP with SSL

2007-02-20 Thread Chris Rom
YOu are right about outdated certs. Our LDAP guru explained it this way: OK, so cert7 files are slightly old (PKCS#11), and current applications now use cert8.db and key3.db (PKCS#12) So this goes back to the days of the netscape browser (as does the Remedy page http://www.bmc.com/arsystem/dht

Re: AREA LDAP Unix to Windows

2007-02-18 Thread Nick Hromyak
Is your OU - Test Users - within a sub-OU of your OU - USERS? Nick Havin' Fun in Sacramento. On Wed, 31 Jan 2007 11:10:47 -0500, Shane Fish <[EMAIL PROTECTED]> wrote: >All, > >I'm having an issue setting up AREA LDAP and hopefully someone can help. > >AR

Re: AREA LDAP Unix to Windows

2007-02-01 Thread Grooms, Frederick W
n name and just sending your filter exactly as it is entered. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shane Fish Sent: Wednesday, January 31, 2007 10:11 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP Unix to Windows A

Re: AREA LDAP with SSL

2007-02-01 Thread Ben Cantatore
19 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject AREA LDAP with SSL ** Hi, OS: Redhat Linux ARS: 5.01.02 with Patch 1389 We have configured AREA LDAP without SSL and it works fine. To enable SSL, we have to use our certificates. The Security team is unable

Re: AREA LDAP with SSL

2007-02-01 Thread Jiri Pospisil
nology Support Systems ▪T▪ ▪ ▪Mobile UK▪ -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Anthony K R Sent: 01 February 2007 16:19 To: arslist@arslist.org Subject: AREA LDAP with SSL Hi, OS: Redhat Linux ARS: 5.01.0

AREA LDAP with SSL

2007-02-01 Thread Anthony K R
Hi, OS: Redhat Linux ARS: 5.01.02 with Patch 1389 We have configured AREA LDAP without SSL and it works fine. To enable SSL, we have to use our certificates. The Security team is unable to import these certificates into to Netscape's( v 4.79 )cert7.db and key3.db files. When they use CertUt

AREA LDAP Unix to Windows

2007-02-01 Thread Shane Fish
All, I'm having an issue setting up AREA LDAP and hopefully someone can help. ARS Platform: (on a separate Sun Domain than the Windows Domains, have setup domain names given in /etc/resolv.conf) ARS 6.3 Patch 17 Sun / Unix 5.9 (Solaris 9) Oracle 10gR1 (9 Client) Windows Active Directory

Re: Login problems using AREA LDAP Authentication (U)

2007-01-25 Thread Hennigan, Sandra H CTR OSD-CIO
, there is nothing that cannot happen today. Mark Twain -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Baxter, Andrew Sent: Thursday, January 25, 2007 12:00 PM To: arslist@ARSLIST.ORG Subject: Re: Login problems using AREA LDAP

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Baxter, Andrew
ARDBC LDAP is used to retrieve information from Active Directory, as in workflow to populate the SHR:People form. AREA LDAP Authentication is used to provide authentication between ARS and an LDAP data store when needed, i.e. UNIX ARS Server connection to Windows Active Directory. Thanks

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Estrella, Lisa
OK...that makes sense now. I am using the AREA LDAP for workflow I have that is gathering user's data and populating the people form. Sorry...I guess I was confused also about which form was used for the authentication. My ARDBC LDAP is set up correct too...I will check with my sys admin

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Baxter, Andrew
domain. I have just verified that creating a user with a samaccountname matching one in Active Directory works just fine without needing to configured AREA LDAP Authentication. Immediately after adding the account to Remedy I was able to logon using that account and the associated windows password

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Estrella, Lisa
Login problems using AREA LDAP Authentication I believe you want to go after a Domain Controller that has the Global Catalog (GC). From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Estrella, Lisa Sent: Thursday, Ja

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread ARSList
Subject: Re: Login problems using AREA LDAP Authentication Hi, Yep...It's the same. I did notice that the users account is on a different AD server (HQDC2)...so maybe it's something with that. It shouldn't make a difference since it should be replicating...but,

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread patrick zandi
there is no need for the AREA LDAP Authentication module. We definitely do not have it enabled here and we are authenticating against three different domains in a single forest using the UPN instead of the SamAccountName. I have not done extensive testing with using only the samaccountname, but I

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Estrella, Lisa
_ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Thursday, January 25, 2007 10:24 AM To: arslist@ARSLIST.ORG Subject: Re: Login problems using AREA LDAP Authentication ** Open Hyena, and go to your users directory, fine a custo

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread ARSList
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Baxter, Andrew Sent: Thursday, January 25, 2007 8:19 AM To: arslist@ARSLIST.ORG Subject: Re: Login problems using AREA LDAP Authentication To the best of my knowledge, if your ARS servers are in the

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread patrick zandi
/ you will be left with ou=_somthing,ou=Somethingelse,dc=whatever.. That is what you want in that field... Check to see if they are the same.. On 1/24/07, Estrella, Lisa <[EMAIL PROTECTED]> wrote: ** Good afternoon, Has anyone who is using AREA LDAP authentication experienced the fol

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Estrella, Lisa
Login problems using AREA LDAP Authentication ** Lisa, is it possible to narrow this by adding in an ou ? like ou=rrs all users,ou=rmWould be for me.. Then all lthe stuff you have.. Can you narrow this.. it would be a little better I would think.. On 1/25/07, Estrell

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Baxter, Andrew
To the best of my knowledge, if your ARS servers are in the same domain as your windows users accounts there is no need for the AREA LDAP Authentication module. We definitely do not have it enabled here and we are authenticating against three different domains in a single forest using the UPN

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread patrick zandi
- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *ARSList *Sent:* Wednesday, January 24, 2007 3:52 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Login problems using AREA LDAP Authentication What Host name, User Base, and Us

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread patrick zandi
no no I was saying the settings for the Server under the AREA LDAP Configuration --> hostname (is this hostname Long Distance ?) (is this in the same domain ?) (is it on the same Hub ?) The orginal thought was the replication is taking a long time.. if the domain server is co-located on

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Estrella, Lisa
nks, Lisa From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Thursday, January 25, 2007 9:31 AM To: arslist@ARSLIST.ORG Subject: Re: Login problems using AREA LDAP Authentication ** Is this your primary or the seconday /

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Estrella, Lisa
Hi Andrew, Yes, the servers are on windows and the same domain as the user accounts. I am using the "samaccountname" as the login ID's for remedy. I do have the passwords cleared and the cross reference blank passwords checked. Are you saying that we aren't using the

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread patrick zandi
ussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *ARSList *Sent:* Wednesday, January 24, 2007 3:52 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Login problems using AREA LDAP Authentication What Host name, User Base, and User Search Filter settings? I have noticed AREA (somehow) uses

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Baxter, Andrew
ng on windows there shouldn't be any need to use the AREA LDAP Authentication, you should be able to simply clear the passwords for all users from Remedy and check the box to cross reference blank passwords. We are using the Active Directory UPN for the Remedy login at my company so we

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread Estrella, Lisa
veryone. ??? Thanks, Lisa From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of ARSList Sent: Wednesday, January 24, 2007 3:52 PM To: arslist@ARSLIST.ORG Subject: Re: Login problems using AREA LDAP Authentication What Host na

Re: Login problems using AREA LDAP Authentication

2007-01-25 Thread patrick zandi
he OUs below wherever the users are. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Estrella, Lisa *Sent:* Wednesday, January 24, 2007 11:38 AM *To:* arslist@ARSLIST.ORG *Subject:* Login problems using ARE

Re: Login problems using AREA LDAP Authentication

2007-01-24 Thread ARSList
24, 2007 11:38 AM To: arslist@ARSLIST.ORG Subject: Login problems using AREA LDAP Authentication Good afternoon, Has anyone who is using AREA LDAP authentication experienced the following problem? And if so, were you able to fix it? Sometimes when a user is prompted to change their

Login problems using AREA LDAP Authentication

2007-01-24 Thread Estrella, Lisa
Good afternoon, Has anyone who is using AREA LDAP authentication experienced the following problem? And if so, were you able to fix it? Sometimes when a user is prompted to change their network password (and they change it) they are no longer able to log into the midtier. They receive

AREA LDAP Connection SSL - 7.0

2006-11-22 Thread Pam Hollis
I have the AREA LDAP setup and everything is working great until I turn on SSL - I have set the port # correctly - and the certs database information - password etc. But, when I try to login to remedy with account that is in the User Tool with no password - and use the password that I used

Re: AR System AREA LDAP with multiple forests

2006-10-13 Thread Luke, Brian
, October 11, 2006 6:10 AM To: arslist@ARSLIST.ORG Subject: AR System AREA LDAP with multiple forests We are attempting to implement AREA LDAP so that it can authenticate to multiple forests, that each have multiple domains. We can get to the domains within the first forest, but cannot get to the

AR System AREA LDAP with multiple forests

2006-10-11 Thread Dolores McGuinness
We are attempting to implement AREA LDAP so that it can authenticate to multiple forests, that each have multiple domains. We can get to the domains within the first forest, but cannot get to the second forest, when a match is not found in the first forest. We are using Remedy 6.03 patch 11

Re: AREA LDAP Authentication on Solaris using SSL

2006-09-01 Thread McKenzie, James J C-E LCMC HQISEC/L3
Title: RE: AREA LDAP Authentication on Solaris using SSL ** Jerry: You have the files, use them.  You have to copy them into the appropriate directory on Solaris and the method to do this is described in the documents.  I have never been able to get Netscape on Solaris to do what you

Re: AREA LDAP Authentication on Solaris using SSL

2006-09-01 Thread Jiri Pospisil
Jerry, I have managed to set up AREA LDAP over SSL on our HP server. First, we tried to import the certificate directly to the cert7.db file using the certutil utility, which worked fine, but Remedy authentication was not working with cert7.db file generated this way. Next option was using

AREA LDAP Authentication on Solaris using SSL

2006-09-01 Thread Jerry Niman
Dear listers who are not at BUW (and those who are and are checking their email!) ARS 6.3 Solaris 8 I am currently using AREA LDAP successfully to authenticate ARS users to an LDAP tree fronting Novell E-Directory. Everyone thinks it's marvellous. However, the E-Directory team wa

<    1   2