If you have a Business Objects Administrator, ask them to work with you on
setting up SSO that is native to Business Objects. Our team has it set up, but
since our Active Directory domains have a trust set up, there's apparently no
issue with needing multiple LDAP connections. In any
Using LDAP with multiple Lotus Notes address books
**
I need to set up our LDAP to look at multiple organization
In the AREA LDAP Configuration form their is a field called User Base* in which
I populate with "O=APCC" which works for users with in the APCC organization.
I have anot
In the Bind User field I use the following:
For AREA LDAP I use the domain\user format: DOMAIN\login
For ARDBC LDAP I use the Distinguished Name format: CN=login,OU=Domain
Groups,DC=domain,DC=company,DC=com
You may need to create your own process anyway depending on the number of
Hello ARSList,
We are working with a new implementation of ARS 6.3, with ITSM 6.0 (Help
Desk and SLA) on a M/S 2003 Server accessing a SQL Server 2000 remote
server.
We are trying to populate SHR:People via entries in Active Directory
("running" on Windows 2003 in "mixed mode").
We have
m, and at the time we didn’t think we
> needed the AREA LDAP Plugin. But now we do, and we don’t want to do a
> re-install because of the risk that something will go wrong. But we do have
> the Plugin installed on our test arsystem.
>
>
>
> Is it possible to copy objects and da
Thanks, Axton.
I should have included that in my email. The ar.conf files are identical, at
least all the lines that start with "AREA-LDAP."
Dwayne
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Friday, August 28, 2009 1
I should also add that "ardbcldap.so" is in " /opt/remedy/bin" in both servers,
and both ar.conf files have "Plugin: /opt/remedy/bin/ardbcldap.so" lines
Dwayne
From: Robert D Martin
Sent: Friday, August 28, 2009 12:19 PM
To: 'arslist@ARSLIST.ORG'
Subjec
What all plugin(s) are you trying to move over?
- AREA LDAP for authentication
- AREA HUB to handle multiple authentication sources
- ARDBC LDAP to handle reading data from an LDAP store via a Vendor form
- ARDBC CONF to handle the configuration of the pre-built AREA plugin
If you are trying to
Just - ARDBC LDAP to handle reading data from an LDAP store via a Vendor form.
Dwayne
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Friday, August 28, 2009 2:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Copying AREA LDAP Plugin from one
Then all you should need is this in the ar.conf:
Plugin: /path/to/remedy/plugin/ardbcldap.so
Then restart the plugin server.
Enable the plugin logs and make sure the plugin is loaded properly.
Axton Grams
On Fri, Aug 28, 2009 at 1:24 PM, Robert D Martin wrote:
> **
>
> Just - ARDB
visible (even for Administrator logged in
with LDAP).
User see only about 10 forms: Alert List, LDAP config forms, ARS Admin and
User Pref, Report forms.)
After switching to ARS password all works fine.
All LDAP authenticated Users affected. They lost access to all
applications (based on Groups
Rick,
BRILLIANT!
Actually, I should have thot of that myself.
Anyway, it works, so THANK YOU very much!
Dwayne
Original message
>Date: Mon, 4 May 2009 13:30:24 +
>From: Rick Cook
>Subject: Re: Using oversized integer in ARDBC LDAP Vendor form
>To: arslist@ARSL
Best place to start would be the Integration Guide for AR System. LDAP
plug-ins are documented in Chapter 8.
-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not
ou have any
specific questions, please feel free to come back and ask.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 11:04 AM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP Integration - please help me to star
Thanks and Appreciated the Response,
May I know the information about "Base DN for Discovery" Field from 'ARDBC
LDAP Configuration' form. What can I give an input there for my Microsoft AD
Server to improve the discovery performance.
Thanks & Regards,
Rambabu Rud
s, or some other
folder..don't know what your structure is.so you will need to check with
them
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 12:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA L
List)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Thursday, April 29, 2010 12:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it
**
This information is going to need to come from your AD guys. It depends
entirely upon your domain structure. Y
Thanks for the reply,
In a configuration of LDAP with ARSystem
"To map LDAP groups to AR System groups" - May I know what I have to mention
in 'LDAP Group name' and 'ARSystem Group' field under 'EA' tab in Server
information form.
Thanks & R
I've never used the LDAP->ARS mapping feature, sorry..I have no experience
that can help you there.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 2:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: A
Hi,
You can use ldap browser ( <http://www.ldapbrowser.com> www.ldapbrowser.com)
to navigate on the ldap tree.
This tool will help you configure arealdap plugin.
Cheers
Konrad
TopPositions
Really only one secure Plugin SSO for BM Remedy AR System.
Http://www.remedy-s
What does the plugin log say?
Sent from my iPhone
On 22 Jul 2010, at 15:29, Ken LaPierre wrote:
> Hi Listers and old friends,
>
> Recently the server operations team installed MS security patches on our
> remedy application servers and LDAP no longer authenticates properly.
and Windows 2008 x64 LDAP Issue
Hi Listers and old friends,
Recently the server operations team installed MS security patches on our
remedy application servers and LDAP no longer authenticates properly. We opened
ticket with BMC and Microsoft and are still troubleshooting the issue. I found
Listers and old friends,
> >
> > Recently the server operations team installed MS security patches on our
> > remedy application servers and LDAP no longer authenticates properly. We
> > opened ticket with BMC and Microsoft and are still troubleshooting the
>
: MS Security Patch and Windows 2008 x64 LDAP Issue
ARGetEntry -- schema AR System Administration: Server Information entryId
001 from Remedy User (protocol 14) at IP address 10.11.23.AA
ARGetServerInfo -- as user Remedy Application Service from Server Admin Plug-in
(protocol 14) at IP
Is it just AREA LDAP that is having an issue? We have a very similar
environment (ARS 7.5 and Win 2008 x64) and have not had any issue since we
patched last night. Our users "Cross Reference Blank Password" through the
server (not AREA because we do not have the RPC port set) and we
Hello ARSList,
Area LDAP - Setup and works with out any issue; AD users can login and use
Remedy client with AD credentials. (Thanks again to all that helped!!)
ARDBC LDAP - Setup with the following -
Host Name* - tcdc1.testco.com
Port Number - 389
Bind User - testco\tuser1
Bind Password
Hi folks,
On searching on a vendor form baesd on ARDBC ldap, if
the result is a few records it works fine, but if
there are more than a few matches, "ARERR 100, Entry
ID Parameter is Empty" shows up, and no results are
shown.
On doing the same search through a browser, it's a h
==
Hi folks, On searching on a vendor form baesd on ARDBC
ldap, if the result is a few records it works fine,
but if there are more than a few matches, "ARERR 100,
Entry ID Parameter is Empty" shows up, and no results
are shown.
On doing the same search through a browser, it's a hit
an
Hello. Please note that I will have limited access to email thru August 22nd. I
will reply to your message as soon as I am able. If you have an emergency
please conact remedy.supp...@oracle.com. Thank you. Kimberly
___
Hello Listers,
We have recently started using the AREA LDAP plugin to authenticate our
remedy users with the LDAP server.
We are cross referencing blank passwords and are having problems
authenticating users whose password contain special characters (#,@,& etc).
We are able to authenticate t
A clarification might be necessary. The original post might imply that I
want to use objectGUID or objectSid as the Request ID, since (in LDP text
format display at least) both values exceed the 15 character max, neither
field could be used as a Request ID in Remedy.
Originally we planned to
PM
To: arslist@ARSLIST.ORG
Subject: LDAP Interface with Active Directory using objectGUID or
objectSID
Hello ARSList,
We are working with a new implementation of ARS 6.3, with ITSM 6.0
(Help
Desk and SLA) on a M/S 2003 Server accessing a SQL Server 2000 remote
server.
We are trying to populate
We used the employeeID field in AD also (at Webster Bank; I'm now at The
Hartford). Again, it was the only field that had unique, non-changing
data in it. (The consulting company we had help us with the original
installation recommended the samaccountname field!)
The only problem we encounter
The AREA LDAP connector was not working for us. This was in an
environment with 3 logical servers on 1 physical Solaris server. All
servers were separate installs (had their own database, etc). AREA LDAP
worked on one server but not the others and everything was configured
correctly.
Support
My mistake. I exported the "ARDBC LDAP Configuration" form our test server
and imported it into the live server. But I just exported the form. I needed
to check "Add All Related."
Thank you, Pawan of BMC support for figuring it out!
(And thanks again, Axton, for your i
AREA-LDAP-Use-Groups: 0
AREA-LDAP-Group-Default: Public
: Igor Ivanov - DBC, Inc.
: Remedy Skilled Prof
: office 703-605-1837
: home 703-979-0514
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum
ITSM 7, ARS 7.1
Our issue is that while our LDAP password rules are good, we have some
accounts solely in Remedy (utility accounts) for which we need to
enforce password rules. The password Management function does not look
like an option. We'd need to keep it disabled for the LDAP folk
discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Kevin Pulsen
Sent: Tuesday, May 27, 2008 1:48 PM
To: arslist@ARSLIST.ORG
Subject: ARDBC LDAP issue - ARS 7.1 Vendor form (Avail Vendor Tables)
**
Hello ARSList,
Area LDAP - Setup and works with out any issue; AD users can login
Oh Yeah Eli you rock!!!
Adding the fields to the vendor form worked..
Thanks!!
Kevin P.
**
Kevin,
*I think* I ran into the same issue..I'm using:
dap://AD/DC=,DC=com??sub?(objec>tclass=user)
A lot of the fields don't show up but what you can do is
add a character field, go
If it is part of the Windows Support Tools could it be the LDP executable?
You can also use the free Softerra LDAP Browser
http://www.ldapadministrator.com/download.htm
Fred
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On
CLDAPSearch::Execute - ldap_search(page size = 1)
Info: CLDAPSearch::Execute - ldap_search() control not found
(ldaperr 93)
In the 2nd line you have a space on the organization parameter and I
think that is causing the error in line 4. Check
many matches are there
and starts retrieving the records. After 100 records
or so, the "GLEWF" API says "FAIL" and there is no
other explanation. And on the client, no result is
brought back.
LDAP admin says their timeout is 60 seconds and record
limit 3, so they don'
Hi,
Our users are getting the authentication error when log in to our server.
However, they're able to log in after retry. This issue seems random and at
25% rate.
Below is an excerpt from the plugin log, and I notice that in the section
where it fail to connect to LDAP, it's missin
What OS is the ARS Server running on?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Prasan Katti
Sent: Thursday, August 09, 2007 2:51 PM
To: arslist@ARSLIST.ORG
Subject: Authentication problem in Remedy LDAP for
I've had no problem with special characters on Windows platforms with
Active Directory as the LDAP server, either via the User Tool or the Mid
Tier. My first guess would be that it may be Remedy's plugin to Novell
being the problem.
Shawn Pierson
-Original Message-
The ARS server is running on Solaris 9 but the LDAP server is on Suse Linux.
On 8/9/07, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:
>
> ** What OS is the ARS Server running on?
>
> --
> *From:* Action Request System discussion list(ARSLi
response.sendRedirect(url);
}
Also, just found out that the passwords work fine with the default
login.jspin the mid-tier. So could this problem have to do something
with the above
code using Java api or the server JVM??
Thanks,
Prasan.
On 8/9/07, Prasan Katti <[EMAIL PROTECTED]> wro
list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Prasan Katti
Sent: Thursday, August 09, 2007 3:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: Authentication problem in Remedy LDAP for passwords with
special characters.
** The ARS server is running on Solaris 9 but the LDAP server is on Suse
Linux
: Authentication problem in Remedy LDAP for passwords with
special characters.
**
Additionally, we have a custom login.jsp page and are basically using
the Java api to authenticate users as shown below:
ARServerUser ctx=new
ARServerUser(username,password,locale,server,port);
try
; *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Authentication problem in Remedy LDAP for passwords with
> special characters.
>
>
> ** Additionally, we have a custom login.jsp page and are basically using
> the Java api to authenticate users as shown below:
>
>
> ARServerU
Sent: Thursday, August 09, 2007 2:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Authentication problem in Remedy LDAP for passwords with
special characters.
**
No..all the data is being posted as plain text. Should I encode the
password??
Also, I noticed that the Remedy login.jsp has
enctype="
out that the passwords work fine with the default login.jsp
> in the mid-tier. So could this problem have to do something with the above
> code using Java api or the server JVM??
>
> Thanks,
> Prasan.
>
>
>
> On 8/9/07, Prasan Katti <[EMAIL PROTECTED]> wrote:
>
m discussion list(ARSList) [mailto:[EMAIL
> > PROTECTED]
> > *On Behalf Of *Prasan Katti
> > *Sent:* Thursday, August 09, 2007 3:30 PM
> > *To:* arslist@ARSLIST.ORG
> > *Subject:* Re: Authentication problem in Remedy LDAP for passwords with
> > special character
Hi Team,
Version 7.1
I have configured ARDBC LDAP configuration form , But when I tried to create a
vendor form using that I am unable to see the ARSYS.ARDBC.LDAP name under
vendor names tab.
Please Help me.
Thanks & Regards
Amanullah
DISCLAIMER:
"This e-mail message including a
throwing startup port errors, and so did SLM
(stop working). I had to run the patch 002 installer on the AR server
to get it to start working correctly again. I did not notice any
problems with the LDAP authentication during that timeframe (28 Feb to
14 March - we would have noticed), only with SLM
03, 2008 1:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: New Java plugin/AREA LDAP bug confirmed in 7.1 patch 001
** Can you share the technical reason for the failure?
Thanks,
Axton Grams
On Thu, Apr 3, 2008 at 1:46 PM, William Rentfrow
<[EMAIL PROTECTED]> wrote:
**
Th
Can you share the technical reason for the failure?
Thanks,
Axton Grams
On Thu, Apr 3, 2008 at 1:46 PM, William Rentfrow <[EMAIL PROTECTED]>
wrote:
> ** The AREA LDAP connector was not working for us. This was in an
> environment with 3 logical servers on 1 physical Solaris
Java plugin/AREA LDAP bug confirmed in 7.1 patch 001
**
If that is the plugin that gets logged in the new (to me)
arjavaplugin.log, then in fact it is used by the SLM 7.1 application to
attach service targets and milestones to Incidents. When I applied
patch 002 to ARS 7.1.00.001 using the file
using AREA LDAP
Authentication
**
ITSM 7, ARS 7.1
Our issue is that while our LDAP password rules are good, we have some accounts
solely in Remedy (utility accounts) for which we need to enforce password
rules. The password Management function does not look like an option. We'd
need
d is not null should work.
-Original Message-
From: Danaceau, Chris <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Sent: Wed, 29 Oct 2008 9:04 am
Subject: Who has done any password management while
using AREA LDAP Authentication
** ITSM 7, ARS 7.1
Our issue is that while our LDAP passwo
Behalf Of David Durling
Sent: Wednesday, October 29, 2008 8:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: Who has done any password management while using AREA LDAP
Authentication
I haven't used Remedy's password management, but Roger's suggestion
sounds good if Remedy will let you ev
All of our customer accounts (170,000) that are populated from LDAP (and
authenticate to LDAP) get this checkbox selected as part of the integration
that creates their CTM:People and User records. The 300 manually created and
managed support staff accounts with local passwords are left subject
Correct me if I'm wrong, but anyone with an LDAP account could update
their password (for instance to "password"). That would give them a
weak password, they would subsequently NOT authenticate through LDAP -
by virtue of having a non NULL password, and they would still not be
You would have to add some code and maybe a checkbox to the password
change page that users can use.
Checkbox that says 'use LDAP authentication' or whatever wording your
users will understand. Checkbox being unchecked would allow the password
reset (and set the check on the user ac
Thursday, October 30, 2008 4:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Who has done any password management while using AREA LDAP
Authentication
You would have to add some code and maybe a checkbox to the password
change page that users can use.
Checkbox that says 'use LDAP authentication
If you use the 7.1 password management, it provides HIPPA-level security rules
OOTB. You can make changes to lower the level of enforcement if you need to.
When you switch to LDAP authentication, you are relying entirely on whatever
password security is being enforced on the LDAP server; the
Dear Listers,
We upgraded our test environment from AR Server 7.1.0 Patch 006 to Patch 009.
As part of the upgrade we upgraded the AREA LDAP plugin as well. After the
upgrade, we are unable to authenticate against LDAP. We can login to the system
by setting a local password in the user form. I
Fred,
Thanks. You were right to suspect the key. uid is the
key we were using and some entries being retuened had
no uid causing the error. What fooled me was that the
same setup has been working fine for years on older
ARS version (5).
[IF YOU ARE UPGRADING ARS AND HAVE ARDBC LDAP VENDOR
FORMS
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont
Sent: 16 July 2012 19:12
To: arslist@ARSLIST.ORG
Subject: Intermittent Error - Can't connect to the LDAP server (LDAPERR Code
91)
** Hi,
Our users are getting the authentication error when log in t
(x86)\ARSystem\ARServer\Db
Multiple-ARSystem-Servers: T
Register-With-Portmapper: T
TCD-Specific-Port: 9091
Plugin-Port:
Alternate-Approval-Reg: T
Currency-Ratio-Client-Refresh-Interval: 60
Disable-Archive: T
Crossref-Blank-Password: T
AREA-LDAP-Connect-Timeout: 2
AREA-LDAP-Cert-DB: C:\Program Files
Hi,
what records are in the AREA LDAP Configuration form?
Also, do you have Authentication Chaining enabled (it appears you do from
the settings)?
It is recommended to turn this off if you have no need to use it and if you
only are using LDAP (AR static users will still authenticate normally
side the password
> > > variable?
> > >
> > > --
> > > *From:* Action Request System discussion list(ARSList) [mailto:[EMAIL
> > > PROTECTED]
> > > *On Behalf Of *Prasan Katti
> > > *Sent:* Thursday, August 09, 200
Hello
When installing AR System 8.1, you may expect to be able to carry on
using the BMC AREA LDAP plugin. It appears BMC have switched on the
AtriumSSO AREA plugin by default, and would prefer you ran this product
to achieve what the AREA LDAP plugin does without the overhead of extra
Curt
Yes, it makes perfect sense to move everything over to Java plugins on
the Java plugin server. But I guess if one has been staring at the
arplugin log for a decade, and has become accustomed to the C plugin, it
could be confusing to look elsewhere. I also agree that it's better to
look i
t; I have configured ARDBC LDAP configuration form , But when I tried to
> create a vendor form using that I am unable to see the ARSYS.ARDBC.LDAP
> name under vendor names tab.
> Please Help me.
>
> Thanks & Regards
>
> Amanullah
>
>
>
> DISCLAIMER:
> "T
fter configuring
ARDBC LDAP
Hi,
Do you have a corresponding Plugin:-row in the ar.cfg/conf file?
Are your plugin-server working? Just open the Admin Console Server
Information Form to verify this.
Turn on Plugin-logging and restart your server to see if your plugin is
loaded.
Best Reg
, September 23, 2010 4:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring
ARDBC LDAP
Hi Misi,
I have done configuration as per your instructions. Following are the contents
of Plugin-Lof-file. Still I am unable to see the ARSYS.ARDBC.LDAP
On Behalf Of IT (Amanullah Bashir Ahmed)
> Sent: Thursday, September 23, 2010 4:19 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Not able to see ARSYS.ARDBC.LDAP vendor name after configuring
> ARDBC LDAP
>
> Hi Misi,
> I have done configuration as per your instructions. Follo
, 2010 7:49 PM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP issue after upgrading to AR Server 7.1.0 Patch 9
upgrade
**
Dear Listers,
We upgraded our test environment from AR Server 7.1.0 Patch 006 to Patch
009. As part of the upgrade we upgraded the AREA LDAP plugin as well. After
the
ns to check?
Thanks,
--
Shyam
From: Joe D'Souza
To: arslist@ARSLIST.ORG
Sent: Tue, April 20, 2010 6:31:17 PM
Subject: Re: AREA LDAP issue after upgrading to AR Server 7.1.0 Patch 9 upgrade
**
Shyam,
Enable the plugin
log and set it to Fine and see what yo
Are there any entries from the AREA plugin at all? Are you sure it's being
loaded?
Mark
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Shyam Attavar
Sent: 21 April 2010 15:19
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP issue after upgr
t.org]on Behalf Of Walters, Mark
Sent: Wednesday, April 21, 2010 10:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP issue after upgrading to AR Server 7.1.0 Patch 9
upgrade
**
Are there any entries from the AREA plugin at all? Are you sure it's
being loaded?
Mark
Fr
Joe, Mark, et al
Thanks for your input. I'll confirm the AREA plugin is being loaded and see if
there are indicators for errors.
--
Shyam
From: Joe D'Souza
To: arslist@ARSLIST.ORG
Sent: Wed, April 21, 2010 10:02:18 AM
Subject: Re: AREA LDAP i
e the users' account (the one that is receiving the
notification) against LDAP.
The
custom notification event records we have defined have the default notification
mechanism as Email, since we want these to be going out as email notifications.
So, when the notification is sent out from the
NT
lp:
In Lotus Domino 5, the LDAP service converted a search base of country
("c=xx") to root ("") by default. This conversion accommodates releases of
Microsoft Outlook Express earlier than 5.5, which supply a default country
search base when users do not specify a search b
Hi John,
In 8.1 the default LDAP plugins are based on Java plugins but they are not
the AtriumSSO ones. What you are basically doing here is disabling the
newer Java plugin for AREA so that it falls back to the C plugin.
The java plugin is actually arealdapplugin81_build001.jar which is
Hello
Does anyone know if i can re-install ARDBC and LDAP plugins without Modifying
AR SERVER?
ARS Server 7.1 Patch 6
Thanks,
Dave
--
View this message in context:
http://n2.nabble.com/Can-i-just-install-the-ARDBC-and-LDAP-pluginis-without-re-installing-AR-Server-tp2563728p2563728.html
Sent
This is working as designed as it is possible for the LDAP server to provide
email address information for a user. The call to the LDAP server can be
prevented by setting an ar.conf parameter called
External-Authentication-Return-Data-Capabilities: (check the exact name please
as I don't
Thanks Mark,
I'll lookup the exact parameter and try that out.
--
Shyam
From: "Walters, Mark"
To: arslist@ARSLIST.ORG
Sent: Fri, June 11, 2010 10:59:37 AM
Subject: Re: Notify Action - authenticates against LDAP when user name
specified is a
Dear Listers,
We ran into an error where arserver lost connection with the plug-in server
over time (12 hours) caused by inconsistency message text not catalog
error.
What's strange is that we started using LDAP in mid-Dec '06 and arserver
has been stable, even though we can see the 8
ARERR [9062] Error encountered during string conversion from Unicode : string
;yêÇÕáB¬b Ûã=·Ø
Remedy 6.3 (no patch)
Windows/Sql Server
Has anyone seen the above error message when querying AD? Is there a fix that
doesn't involve patching?
It only happens on some accounts, but on thos
.).
Axton Grams
On Tue, Mar 31, 2009 at 10:42 AM, David Shepard wrote:
> Hello
>
> Does anyone know if i can re-install ARDBC and LDAP plugins without
> Modifying AR SERVER?
> ARS Server 7.1 Patch 6
> Thanks,
> Dave
> --
> View this message in context:
> http://n2
plugin (AREA configuration form, etc.).
>
> Axton Grams
>
> On Tue, Mar 31, 2009 at 10:42 AM, David Shepard >wrote:
>
> > Hello
> >
> > Does anyone know if i can re-install ARDBC and LDAP plugins without
> > Modifying AR SERVER?
> > ARS Server 7.1 Patch
require certain
forms to be present to install the plugin (AREA configuration form, etc.).
Axton Grams
On Tue, Mar 31, 2009 at 10:42 AM, David Shepard wrote:
> Hello
>
> Does anyone know if i can re-install ARDBC and LDAP plugins without
> Modifying AR SERVER?
> ARS Server 7.1 Patch 6
&
I had an ldap issue with an update to 7.1 patch 3 long ago. It was a
little different.
I could authenticate with the first ldap in the config but the rest
wouldn't work. So not sure if this will help.
=
Found out a little bit of inform
ause I have 3 directories I authenticate users to..
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of remedy lee
Sent: Wednesday, April 21, 2010 9:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: {Remedy ARS} AREA LDAP issue after
2/23/2007 5:49 PM
To: arslist@ARSLIST.ORG
Subject: ARERR 8922: AREA LDAP 5.1.2 (Plug-in server ) connection error with
ARS 5.1.2 (Urgent)
Dear Listers,
We ran into an error where arserver lost connection with the plug-in server
over time (12 hours) caused by inconsistency message text not cat
Hi,
Almost similar problem here on our Dev and SIT environments...
ARS 5.01.02 patch# 1494
Linux 2.4.X.X
Oracle 9i
We planned to use AREA LDAP with SSL but getting error 8922. So we
applied the latest patch 1494 to make it work. The systems were stable
for few weeks.
Last week Oracle DST patch
ARS 7.0.01 Patch 001
Windows Server 2003
SQL 2000
Although our platforms are entirely different, we recently applied the DST
patch to our development environment and are now also receiving errors
(ARERR [93]) nightly. Resetting the AR Server service will temporarily
resovle the time outs, but
Hi All,
This is a query related to AREA LDAP authentication for ARS 7.1. Would like
to know experts' opinions. Our LDAP servers are currently using SHA1 and
soon they are going to be using SHA2, hence want to know if it is possible
in remedy to have AREA LDAP configuration supporting
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