Re: [pca] sunsolve https not working?

2010-06-03 Thread Don O'Malley
Hi, This issue was a result of an internal network change. It is back online about 12 hours now. Let me know if you are continuing to experience issues with https access. Best, -Don Don O'Malley wrote: Looking at this now... I'm seeing the same issue... I'll pass it on

Re: [pca] sunsolve https not working?

2010-06-01 Thread Don O'Malley
Looking at this now... I'm seeing the same issue... I'll pass it on to the SunSolve team. Sorry for the inconvenience. Best, -Don Martin Paul wrote: Bleek Thomas wrote: I have problems to connect via https (pca, wget and also web-browser), http works. every day another problem. Same here.

Re: [pca] support contract expired, need to renew/buy new, where?

2010-05-11 Thread Don O'Malley
I'll see what I can find out.. John Horne wrote: On Mon, 2010-05-10 at 17:00 -0700, Don Jackson wrote: Hope nobody else has a contract expire until this gets resolved…. Hi, Our contract (covering 3 servers) expired last autumn, but it has taken till March (or was it

Re: [pca] no downloads

2010-05-06 Thread Don O'Malley
Hi, I've just been in contact with the SunSolve Team. The cause of the problem, as indicated previously, was an unforeseen network issue as a result of a necessary change in internal configuration. The cause of the issue is known and work is currently underway to put a workaround in place to

Re: [pca] rebuild patch level

2010-04-20 Thread Don O'Malley
Martin Paul wrote: Hi, Ihsan Dogan wrote: Is it possible to install only the missing patches on host a, which are installed on host b? A flash archive, as suggested by Michele, is definitely the best way to go. If that's not an option, you can get a list of all patches installed on host

Re: [pca] Fun with entitlement again

2010-04-20 Thread Don O'Malley
Hi, Unfortunately I don't have any confirmation on the pricing structure for the support plans, so all I can suggest for now is that you contact your local sales rep. Sorry, I don't have anything more concrete to share here. I can however confirm that once you have purchased hardware support

Re: [pca] Fun with entitlement again

2010-04-20 Thread Don O'Malley
Hi, There are a couple of points to bear in mind here... There is essentially Hardware Support (now provided by Oracle Premium System Plans and by Warranty) and Software Support (now provided by Oracle Premium Software Plan & Oracle Premium Operating System Plan). Hardware support will provide

Re: [pca] 403 errors even with valid contract

2010-03-26 Thread Don O'Malley
Hi, Just to confirm the tweets and other info; all Solaris Patch Download behaviour should be back to exactly how it was a couple of weeks back before and changes were made to the entitlement system. I am working with some of my colleagues to get the descriptions of the various service offer

Re: [pca] 403 errors even with valid contract

2010-03-25 Thread Don O'Malley
Hi Martin/All, I'm trying to get a clear idea of exactly what has happened here and what the next steps will be. I'll share more information with you as soon as I can. I can tell you that previously under the Sun Contract model, that if you purchase a Solaris 10 support contract it should no

Re: [pca] Where have all the patch related email reports gone?

2010-03-05 Thread Don O'Malley
I'll see if I can figure out what's going on... Myers, Mike wrote: I haven't been getting these either. I'd just assumed my subscription had been "lost" in the whole Sun->Oracle transfer but I re-verified it last week and still no emails... Cheers, - Mike.Myers nwdc.net -Original Mess

Re: [pca] view required PROM updates?

2010-02-26 Thread Don O'Malley
Hi, We have been working over the past number of months to introduce a product based search in to PatchFinder - http://sunsolve.sun.com/patchfinder/. pca is really designed to download and install Sun standard svr4 format patches. It does not and should not have the capability to handle fir

Re: [pca] SunSolve forgot about contract

2010-02-12 Thread Don O'Malley
All should be working again now... Best, -Don Don O'Malley wrote: Hi, I can confirm that we have identified the system that is the cause of the contract issues. Apologies for any inconvenience. We are working as quickly as we can to resolve the issue. I will post to this

Re: [pca] SunSolve forgot about contract

2010-02-12 Thread Don O'Malley
following message to the SunSolve homepage to communicate this problem: NOTICE: Please be advised that some Patch Downloads and Update Account are currently unavailable. We apologize for any inconvenience. We will remove this message when the outage has ended. Best, -Don Don O'Malley

Re: [pca] SunSolve forgot about contract

2010-02-12 Thread Don O'Malley
Hi, I'll follow up and see if I can find out what's happened... Best, -Don Alexander Skwar wrote: Hi. On Fri, Feb 12, 2010 at 09:28, Martin Paul wrote: Alexander Skwar wrote: Sorry for the bad style - but are you able to (re-)submit an existing cont

Re: [pca] sunsolve flunks for me, anybody else?

2010-01-29 Thread Don O'Malley
We've just posted a message on SunSolve to this affect too: Alert: wget customers ~ Please log into SunSolve to re-accept the new Software License Agreement prior to running any wget scripts. You can also look under "Update Account" and refer to: Step 5: Register for patch download automation

Re: [pca] sunsolve flunks for me, anybody else?

2010-01-29 Thread Don O'Malley
Hi, The Patch Download Service is down... I'm investigating and will send an update when I figure out what's going on. Sorry for the inconvenience. Best, -Don Jeff Wieland wrote: Yep -- I've got the same problem. It worked OK Wed. (01/27/2010) evening. Jeff A. Earickson wrote: Paul et al

Re: [pca] Bad IP Filter patches

2009-12-18 Thread Don O'Malley
early next week. Best, -Don Don O'Malley wrote: Quick Update: The Engineer was already aware of the issue and has a lot of the background work (that we need to do prior to withdrawing a patch) complete. I'm still to see the official request to withdraw the patch, but I wou

Re: [pca] Bad IP Filter patches

2009-12-18 Thread Don O'Malley
ay or tomorrow, with a SunAlert being published for the issue by Monday. Best, -Don Don O'Malley wrote: Thanks for the heads up Martin. I'll follow up with the engineers involved with the patch to confirm. I'll keep you posted. Best, -Don Martin Paul wrote: Hi, A word of warnin

Re: [pca] Bad IP Filter patches

2009-12-18 Thread Don O'Malley
Thanks for the heads up Martin. I'll follow up with the engineers involved with the patch to confirm. I'll keep you posted. Best, -Don Martin Paul wrote: Hi, A word of warning for all of you who are running Solaris IP Filter. It is strongly suspected that the current ipf patches are faulty:

[pca] Patch Download Service Unavailable

2009-12-17 Thread Don O'Malley
Hi, Just in case you are trying to download patches at the moment, there is an outage in the Patch Download Service at the moment. The following message is has been posted on SunSolve: Outage Maintenance on boundary applications: Start Time: Wed December 17th 10:00 am MT End Time: Wed Decembe

Re: [pca] Failing downloads

2009-12-16 Thread Don O'Malley
Hi Martin, There was an unscheduled outage this morning between 08.05 and 10.45. Apologies for the inconvenience. I didn't have any fore-warning to provide a heads-up. I'm really trying to get folks to communicate when we hit these issues by putting a notification on SunSolve, but it's not al

Re: [pca] Patch Download issues this morning

2009-11-18 Thread Don O'Malley
Hi, The issue was in one of the boundary systems SunSolve uses. It should be resolved now. My testing indicated that all is healthy again now. Please let me know if you are continuing to experience issues. Sorry for any inconvenience. Best. -Don Jan Holzhueter wrote: Looks like Network

[pca] Patch Download issues this morning

2009-11-18 Thread Don O'Malley
Hi, There seems to be issues with the patch download service again this morning. I'm seeing patch downloads via wget taking 15 minutes. We are looking into the problem. Please bear with us. Best, -Don

[pca] SunSolve access and patch download issues this morning

2009-11-16 Thread Don O'Malley
Hi, There have been issues with the Patch Download Service since Saturday evening following a major maintenance window for several of the systems that provide the patch download service. I'm currently seeing issues with SunSolve being extremely slow to access through a browser and I'm also see

Re: [pca] SunSolve maintenance window this weekend

2009-11-13 Thread Don O'Malley
Hi, I just got confirmation that this outage should NOT affect existing wget users. The message on SunSolve will be updated accordingly. Best, -Don Don O'Malley wrote: Hi, Just a quick heads up... There is a scheduled Maintenance Window for SunSolve this weekend. The Sun

Re: [pca] Understanding --fromfiles

2009-11-13 Thread Don O'Malley
Hi Martin, Assuming everything is working as intended I believe your approach below is correct. SunSolve & getupdates2 do adhere to the standard HTTP return codes. This is a complete list of the return codes I have seen from SunSolve/getupdates2 to date: 401 Unauthorized 403 Forbidden 404 No

[pca] SunSolve maintenance window this weekend

2009-11-13 Thread Don O'Malley
Hi, Just a quick heads up... There is a scheduled Maintenance Window for SunSolve this weekend. The SunSolve homepage contains the following notification related to this: Outage Maintenance on boundary applications: Start Time: Nov 14th 9:00 AM MT - End Time: Nov 15th 11:00 AM MT. Please no

Re: [pca] Interesting thing about Xref

2009-11-12 Thread Don O'Malley
Rajiv Gunja wrote: $ --> diff patchdiag.xref.Nov.04.09 patchdiag.xref.Nov.05.09 1c1 < ## PATCHDIAG TOOL CROSS-REFERENCE FILE AS OF Nov/04/09 ## --- > ## PATCHDIAG TOOL CROSS-REFERENCE FILE AS OF Nov/05/09 ## Not sure about this one... $ --> diff patchdiag.xref.Nov.06.09 patchdi

Re: [pca] Understanding --fromfiles

2009-11-12 Thread Don O'Malley
Hi Fred, It's not only patches containing a security fix that Sun currently makes freely available. We also make patches that match the following criteria freely available: - Any patch required for the Solaris Patch Utilities or Patch Tools to function correctly - Any patch required for Live

Re: [pca] Failed (no Sun Online Account data)

2009-11-11 Thread Don O'Malley
Probably also worth mentioning ~/.wgetrc is another configuration file that may be supplying username/passwd info to the wget calls made by pca. That said, I think Martin's right... :) Martin Paul wrote: Wei, I double-checked and I know for sure that I specified the correct account name and

Re: [pca] Failed (no Sun Online Account data)

2009-11-10 Thread Don O'Malley
with pca the same patch from my normal system. Kind of annoying. On Tue, Nov 10, 2009 at 11:53 AM, Don O'Malley wrote: Hi Wei, This looks like a problem with the Sun Online Account information that you are providing to pca. Are you using a pca configuration file (/etc/pca.conf or s

Re: [pca] Missing patch files

2009-11-10 Thread Don O'Malley
Hi Edward, Edward J. Corbett wrote: Hi all, I am having problems with most patches failing due to: "Failed (patch not found)". I have seen the News post from 10/23 indicating that Sun is aware of this and "working on it". But it is unclear to me if the "[pca] New release: 20091030-01", is

Re: [pca] Failed (no Sun Online Account data)

2009-11-10 Thread Don O'Malley
Hi Wei, This looks like a problem with the Sun Online Account information that you are providing to pca. Are you using a pca configuration file (/etc/pca.conf or similar)? If so, can you double check the SOA username/passwd that you have provided in it is correct. Have you recently associat

Re: [pca] 403 Service Error (again)

2009-11-09 Thread Don O'Malley
Hi All, Yes, there are issues with SunSolve's Download Service again over the past 24 hours (from Sunday 8th November @ 08:00 - Monday 9th November @ 06.30). The issues appear to be resolved now. Apologies for any inconvenience experienced. If you continue to see issues downloading patches,

Re: [pca] patch issue

2009-11-04 Thread Don O'Malley
waiting for a fix ! Thanks, Dominique Don O'Malley wrote: Hi Kevin/Brian, As this CR has Escalations open against it there should be a patch containing the fix available for it before May 2010. I'm not sure roughly when you could expect a fix; I'll do some digging and see if I

Re: [pca] patch issue

2009-11-03 Thread Don O'Malley
Hi Kevin/Brian, As this CR has Escalations open against it there should be a patch containing the fix available for it before May 2010. I'm not sure roughly when you could expect a fix; I'll do some digging and see if I can find out. Best, -Don Bliss, Kevin L wrote: I spaced that one, bu

Re: [pca] OT: timing of Sun patch releases?

2009-10-28 Thread Don O'Malley
Hi, Sorry for the delay coming back to you on this. I think most of the major points have been covered already. In short, no, Sun do not have any release schedule for patches. Patches are released as they complete testing and are deemed to be release-ready. From this perspective, we do not intr

Re: [pca] sunsolve broke again?

2009-10-27 Thread Don O'Malley
Hi Kevin, All should be working on SunSolve. If you are having issues, can you please post output of the failing patch download attempt so that I can look into it further. Thanks! -Don Bliss, Kevin L wrote: I am having problems with patch downloads again, is it down again?  As

Re: [pca] failing patch downloads - 141870-01

2009-10-23 Thread Don O'Malley
. Best, -Don Don O'Malley wrote: Hi Martin, I can see why this is happening; Patch 141870-01 seems to have somehow avoided being processed by our Entitlement code on its release. The end result is that it has no Entitlements associated with it, so all attempts to download it are failing

Re: [pca] Download broken again?

2009-10-23 Thread Don O'Malley
Hi Martin/All, I'm looking in to this. Again. It seems that everything is working fine again now, but we obviously need to resolve the intermittent errors. Best, -Don Martin Paul wrote: Hi Sig, Could it be that patch download is broken again? Running pca -V -d The download worked f

Re: [pca] All Patch Downloads Failing

2009-10-22 Thread Don O'Malley
Hi, getupdates2 is back online. I've tested the SunSolve servers and all are working again. Apologies again for the lack of notice prior to this outage and any inconvenience it caused. Best, -Don Don O'Malley wrote: Hi, getupdates2.sun.com is down for scheduled maintenance appa

Re: [pca] All Patch Downloads Failing

2009-10-22 Thread Don O'Malley
at you are notified of such maintenance windows ahead of time in future. I'll let you know when the system is back online. Best, -Don Don O'Malley wrote: Hi, More bad news. Not been a good week for patch downloads... :( All patch/readme/patchdiag downloads are currently broken. I

[pca] All Patch Downloads Failing

2009-10-22 Thread Don O'Malley
Hi, More bad news. Not been a good week for patch downloads... :( All patch/readme/patchdiag downloads are currently broken. I've identified where the problem is and am waiting for the team that own it (it's the new patch download service getupdates2) to investigate. I flagged the issue about

Re: [pca] failing patch downloads - 141870-01

2009-10-22 Thread Don O'Malley
nothing to match against for this patch. Now to find out what went wrong and if other patches are affected too. Hopefully this is an isolated incident. I'll be back with more on this in a couple of hours. Best, -Don Martin Paul wrote: Don O'Malley wrote: The issues with the patc

Re: [pca] failing patch downloads

2009-10-22 Thread Don O'Malley
Hi Martin, I've asked those in the know to investigate. I'll keep you posted. I do like those hats though :) Best, -Don Martin Paul wrote: Hi Don, The servers are now back up, so we should see http[s]://sunsolve.sun.com/patchdiag.xref fall back in sync overnight. If not, I'll do more inv

Re: [pca] failing patch downloads

2009-10-21 Thread Don O'Malley
Hi Martin, It appears that http[s]://sunsolve.sun.com/patchdiag.xref was impacted by an outage on servers hosting the latest version of the file. The servers are now back up, so we should see http[s]://sunsolve.sun.com/patchdiag.xref fall back in sync overnight. If not, I'll do more investi

Re: [pca] failing patch downloads

2009-10-21 Thread Don O'Malley
Hi Martin, Yip, I remember the previous conversation we had on this (and indeed the one that I had internally to get SunSolve to keep http[s]://sunsolve.sun.com/patchdiag.xref as a plain text file). I'll have to ask around and see what I can find out. It seems a little coincidental that this

Re: [pca] failing patch downloads

2009-10-21 Thread Don O'Malley
Hi Martin, See inline comments (denoted with DOM> /DOM>)... Martin Paul wrote: Don, The issues with the patch download service on SunSolve have been fixed. Good to hear that, as always :) Can you please let me know if you are continuing to have issues? All downloads of patchdiag.xref,

Re: [pca] failing patch downloads

2009-10-21 Thread Don O'Malley
you please let me know if you are continuing to have issues? Thanks, -Don Don O'Malley wrote: Hi, Just a quick update. Work is still ongoing to try and root cause the problems. There have been people looking at this all day (and are continuing to look at it), but as yet I don't kno

Re: [pca] failing patch downloads

2009-10-20 Thread Don O'Malley
dated as I find out more myself. Best, -Don Don O'Malley wrote: Hi All, It's a problem with the SunSolve download servers again :) I'm working with the Engineers to try and get it resolved asap... I'm not 100% sure of the reason, but I know there is a new SunSolve release

Re: [pca] failing patch downloads

2009-10-20 Thread Don O'Malley
Hi All, It's a problem with the SunSolve download servers again :) I'm working with the Engineers to try and get it resolved asap... I'm not 100% sure of the reason, but I know there is a new SunSolve release planned for today. I'll keep you posted. Best, -Don Martin Paul wrote: Thanks Fra

Re: [pca] [pca-proxy]: Local patch/pca server and https on S10+apache2 env

2009-10-19 Thread Don O'Malley
be, but all of the old functionality is still there; you just need to know how to find it I guess :( HTH, -Don Martin Paul wrote: Don O'Malley wrote: Infodoc 81509 : Configuring SSL for Apache 2 bundled in Solaris 10 which sounds exactly like what you want, but this document doesn'

Re: [pca] No response from https://sunsolve.esri.com/

2009-10-19 Thread Don O'Malley
All issues should now be resolved. I have confirmed that all the sunsolve download servers are now working again. Best, -Don Don O'Malley wrote: Hi, It looks like there have been some issues with the sunsolve servers over the past 36 hours. I've logged the issue and there are

Re: [pca] [pca-proxy]: Local patch/pca server and https on S10+apache2 env

2009-10-19 Thread Don O'Malley
Hi Martin/Michele, Martin Paul wrote: Michele Vecchiato wrote: I want configure my dedicated local patch server(pca proxy mode with web server, no NFS way) to work with any "pca client" by https connections(port 443 by default). I want use Apache V2 Web server on Solaris 10 U7(05/09) on my SP

Re: [pca] No response from https://sunsolve.esri.com/

2009-10-19 Thread Don O'Malley
Hi, It looks like there have been some issues with the sunsolve servers over the past 36 hours. I've logged the issue and there are engineers looking into it at the moment. Apologies for any inconvenience. Best, -Don Martin Paul wrote: Ray Van Dolson wrote: On Sun, Oct 18, 2009 at 10:54:0

Re: [pca] many patches not downloadable: ERROR 403: You are not entitled to retrieve this content

2009-10-19 Thread Don O'Malley
Hi Frank, If you want to provide me with your SOA username I can take a look at it for you (just reply directly to me!). BTW - There are some issues with Update Manager, whereby customers running Update Manager for some reason end up with their SOA password reset. Investigation into this is o

Re: [pca] Sun Online Account user name is an email address

2009-10-15 Thread Don O'Malley
Hi Bill, Did you get this working? The error that you are seeing is usually due to an incorrect username/password combination. You can obviously verify this quite quickly by logging into SunSolve with the username/password via a web browser. The other alternative is that it may be related to

Re: [pca] Service Unavailable

2009-09-23 Thread Don O'Malley
:   Self-signed certificate encountered. HTTP request sent, awaiting response... 401 Unauthorized Unknown authentication scheme. Authorization failed.   Jamen McGranahan Systems Services Librarian Vanderbilt University   From: pca-boun...@lists.univie.ac.at [mailto:pca

Re: [pca] Service Unavailable

2009-09-23 Thread Don O'Malley
lt;=> ] 28,405  --.-K/s   in 0.1s      2009-09-23 11:26:37 (267 KB/s) - `/opt/patches/119757-16.zip' saved [28405]   Jamen McGranahan Systems Services Librarian Vanderbilt University   From: pca-boun...@lists.u

Re: [pca] Service Unavailable

2009-09-23 Thread Don O'Malley
Hi Jamen, I constantly test the SunSolve patch download service every 15 mins and have not seen any issues over the past few days at all. Can you try and download patch 119757-16 with wget? It's working fine for me: # /usr/sfw/bin/wget --no-check-certificate --http-user="xxx" --http-pas

[pca] Error 500 errors a thing of the past, and 403 now more reliable!

2009-09-11 Thread Don O'Malley
Hi, SunSolve have in the past month deployed a new patch download service - getupdates2.sun.com - which, amongst other improvements, leverages Akamai to ensure faster and more reliable patch download for Sun customers. While getupdates2.sun.com has greatly improved customer's patch download

Re: [pca] Problem downloading patches with local proxy

2009-09-09 Thread Don O'Malley
Trying to resend again; third time lucky maybe... :) Don O'Malley wrote: Hi Martin/Richard, I sent this mail earlier this morning, but it didn't seem to deliver??? Anyway, in a nutshell Martin is correct. Further details: Hi Richard, We have identified a bug in the new Entitleme

Re: [pca] Problem downloading patches with local proxy

2009-09-09 Thread Don O'Malley
Hi Martin/Richard, I sent this mail earlier this morning, but it didn't seem to deliver??? Anyway, in a nutshell Martin is correct. Further details: Hi Richard, We have identified a bug in the new Entitlement Service (i.e. in getupdates2.sun.com) that is called prior to proceeding with a pat

Re: [pca] Problem downloading patches with local proxy

2009-09-09 Thread Don O'Malley
Hi Richard, We have identified a bug in the new Entitlement Service that is called prior to proceeding with a patch download from Akamai. The bug usually leads to transient 403 or 500 errors from the Entitlement Service, similar to what you are seeing below, though I have not seen the errors p

[pca] New Sun Patch Forum

2009-09-08 Thread Don O'Malley
Hi, Sun have just started a Patch Forum (for contract customers only unfortunately). For further details of how to get up and running on the Patch Forum see the Blog entry at http://blogs.sun.com/patch/entry/patch_forums_now_available_for. Note: Details of how to access the Patch Forum for t

Re: [pca] Problems with UTF patch on minimized system

2009-08-31 Thread Don O'Malley
Don Thanks for any hints and sorry for the long mail (if somebody has read until here:-) Thomas Am 27.08.2009 um 13:38 schrieb Don O'Malley: Hi Martin/Thomas, We do test a patch against the standard install metaclusters.

Re: [pca] Problems with UTF patch on minimized system

2009-08-27 Thread Don O'Malley
See http://sunsolve.sun.com/search/document.do?assetkey=1-61-215491-1 (contract required to view this Knowledge Article) for further info on supported system minimization. Don O'Malley wrote: Hi Martin/Thomas, We do test a patch against the standard install metaclusters. The testing

Re: [pca] Problems with UTF patch on minimized system

2009-08-27 Thread Don O'Malley
Hi Martin/Thomas, We do test a patch against the standard install metaclusters. The testing we do should ensure that if a patch has pkgs that are delivered as part of a particular install metacluster (i.e. SUNWCXall, SUNWCprog, SUNWCreq, etc.), that all required patches that patch has will ha

[pca] Issues using wget to download patches from SunSolve

2009-08-25 Thread Don O'Malley
ue. Workaround - Until this bug is fixed it tis possible to use "method=tr" to download a patch README file. eg. command syntax: # /usr/sfw/bin/wget --no-check-certificate --http-user="" --http-passwd="" "http://sunsolve.sun.com/pdownload.do?target=142284-01&method=tr"; -O /tmp/142284-01.README If you come across any other issues using wget, please feel free to let me know. Don O'Malley Software Patch Services Sun Microsystems (Ireland)

Re: [pca] pca Digest, Vol 19, Issue 20

2009-08-21 Thread Don O'Malley
Hi, If you are planning to install patches on an alternate boot environment should should first ensure that you have the minimum requirements on the active boot environment met first. http://sunsolve.sun.com/search/document.do?assetkey=1-9-206844-1 outlines the requirements for using Live Upg

Re: [pca] README download issue since latest SunSolve release

2009-08-21 Thread Don O'Malley
Hi Martin, Response inline (prefixed with DOM>)... Martin Paul wrote: Don, While it has not yet been decided the timeframe of the fix for this (it could be October), I was advised that there is a operand "method-tr" (obviously news to me too!) that can be used instead of "method=r" to retr

[pca] README download issue since latest SunSolve release

2009-08-19 Thread Don O'Malley
Hi Martin/All, I was talking to some of the SunSolve Engineers about the broken "method=r" operand, that was previously used to retrieve patch README files. While it has not yet been decided the timeframe of the fix for this (it could be October), I was advised that there is a operand "method

Re: [pca] issue with sunsolve account and pca

2009-08-19 Thread Don O'Malley
Hi Georg, I have looked up your SOA account and you ought to have access to patch 142284-01. The fact that you can download the patch manually, suggests to me that you are experiencing a syncronisation issue between the system that provides authentication for wget downloads and direct downlo

Re: [pca] back and annoyed

2009-08-19 Thread Don O'Malley
ive-2003-07/0036.html Scott Martin Paul wrote: Don O'Malley wrote: I have confirmed that the patchdiag.xerf will remain on SunSolve. Thanks. I guess I will make pca use HTTPS for the xref file when wget supports it, and HTTP if it doesn't (as a fallback) and deprecate --ssprot

Re: [pca] Download patches for install at a later time?

2009-08-19 Thread Don O'Malley
Hi Daniel, As previously mentioned this week the "method=r" inclusion in a URI to retrieve the README for a patch has been broken since the latest SunSolve release was deployed last week. This mean URIs like "https://sunsolve.sun.com/pdownload.do?target=119900-09&method=r" will no longer retr

Re: [pca] back and annoyed

2009-08-18 Thread Don O'Malley
Martin Paul wrote: Hi Don, I don't believe that there are any plans to move the patchdiag.xref file to Akamai, but I will try to get confirmation. DOM> I have confirmed that the patchdiag.xerf will remain on SunSolve. Ok, thanks. I hope that downloads will really be more stable now when g

Re: [pca] unable to download readme ..

2009-08-18 Thread Don O'Malley
I've asked the SunSolve team about this and will keep you informed as I find out more myself. Best, -Don dpecka wrote: nonetheless, issue below is still affecting us .. is its solving in progress? can we expect, that pca will soon work as had worked before? # PAGER=cat pca2 -r 119906-01 --use

Re: [pca] back and annoyed

2009-08-17 Thread Don O'Malley
Hi Martin, Answers inline (prefixed with "DOM>" for non-html mail clients) Martin Paul wrote: Hi Don, Works for me... I can now download the patchdiag.xref file again, both via HTTP and HTTPS. Is it planned to keep HTTP support for that file at least? If possible, I'd prefer to stick to H

Re: [pca] back and annoyed

2009-08-17 Thread Don O'Malley
Hi Martin, Works for me... bash-3.00# /usr/sfw/bin/wget --no-check-certificate --http-user="" --http-passwd="xxx" "https://sunsolve.sun.com/patchdiag.xref"; -O /tmp/patchdiag.xref --11:26:46-- https://sunsolve.sun.com/patchdiag.xref => `/tmp/patchdiag.xref' Resolving suns

Re: [pca] SunSolve updated -- improved patch downloading

2009-08-14 Thread Don O'Malley
og: http://ossrocks.blogspot.com 2009/8/14 Don O'Malley <don.omal...@sun.com> Hi Rajiv, Someone else on the alias said that they were experiencing failures downloading patches due to their firewall rules. Previously a download via wget would look something like t

Re: [pca] SunSolve updated -- improved patch downloading

2009-08-14 Thread Don O'Malley
sk for rules change/add without a valid reason. Please explain the the solution that you are suggesting. Thanks -GGR -- Rajiv G Gunja Blog: http://ossrocks.blogspot.com 2009/8/14 Don O'Malley <don.omal...@sun.com> Hi David, Just to clarify... Are yo

Re: [pca] SunSolve updated -- improved patch downloading

2009-08-14 Thread Don O'Malley
(574) 377-2829 (cell) jonathan.whiteho...@zimmer.com From: pca-boun...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Don O'Malley Sent: Thursday, August 13, 2009 7:06 AM To: PCA (Patch

Re: [pca] SunSolve updated -- improved patch downloading

2009-08-13 Thread Don O'Malley
tions posted.   7.  When will the feedback process support screen shots?  It's very hard/impossible to explain in an email some of the problems that I have encountered. DOM> Good point. I'll pass this one on too.     (is it too early in the week to start thinking about

Re: [pca] SunSolve updated -- improved patch downloading

2009-08-13 Thread Don O'Malley
whiteho...@zimmer.com   From: pca-boun...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Don O'Malley Sent: Thursday, August 13, 2009 7:06 AM To: PCA (Patch Check Advanced) Discussion Subject: Re: [pca] SunSolve updated -- improved patch downloading   Hi Cra

Re: [pca] SunSolve updated -- improved patch downloading

2009-08-13 Thread Don O'Malley
Hi Craig, Yeah, this is good news. The new system went live on Tuesday. Hopefully this should see an end to the "ERROR 500" problems that pca users where sporadically hitting for a long time now. I have been monitoring the new service since it has gone live and it really does seem to be high

Re: [pca] 5 bad solaris8 patchs in patchdiag.xref ??

2009-07-06 Thread Don O'Malley
Hi Pierre-Yves, These patches are all Vintage Solaris 8 patches, which require a Vintage Solaris 8 support contract. Solaris 8 entered Vintage Phase 2 (End-Of-Service-Life), as of April 1st 2009. For further information, please check out the following links: * http://www.sun.com/service/eos

Re: [pca] anyone moved to SMC?

2009-07-03 Thread Don O'Malley
Hi Amy, Are you talking about SMC or MSC (Members Support Center)? It sounds as though you may be referring to the MSC, a new portal to replace the old Online Support Center, but then again I may be way off here, so thought I'd ask... Best, -Don amy.r...@tufts.edu wrote: Our Sun rep says t

Re: [pca] Outage affecting patch downloads

2009-06-24 Thread Don O'Malley
All is working again! Don O'Malley wrote: Hi, Please be aware that there is an internal outage on the SAN which is used to Store Sun patches & clusters. Patch & Cluster downloads are being impacted. We are working to get the issue resolved as quickly as we can, but in the me

[pca] Outage affecting patch downloads

2009-06-24 Thread Don O'Malley
Hi, Please be aware that there is an internal outage on the SAN which is used to Store Sun patches & clusters. Patch & Cluster downloads are being impacted. We are working to get the issue resolved as quickly as we can, but in the meantime please bear with us. Apologies for any inconvenien

Re: [pca] Patch download issues today?

2009-06-18 Thread Don O'Malley
Hi, I just found out there was an outage last night that caused some of the later patch download issues and impacted the updating of the patchdiag file. All is fixed and a later version of the patchdiag is now available. Best, -Don Don O'Malley wrote: Hi Martin/All, I'll look

Re: [pca] Patch download issues today?

2009-06-18 Thread Don O'Malley
Hi Martin/All, I'll look into this and get the patchdiag updated asap. I did log some service requests yesterday wrt the SunSolve download issues and they were fixed. Apologies for the ongoing inconvenience that people are sporadically hitting with the download problems. Best, -Don Martin

Re: [pca] pca can't download patches if installed on os2008.11

2009-06-08 Thread Don O'Malley
Martin Paul wrote: gerard wrote: Is this on the os2008.11 machine? Can you show me output of "showrev -p" and "patchadd -p"? pca uses either, and one of them has worked on any machine I've seen until now. r...@ultra20:/export/home2/patches# showrev -p -bash: showrev: command not found r...

Re: [pca] 127127-11

2009-05-15 Thread Don O'Malley
root 512 Mar  4 10:08 util drwxr-xr-x  42 root sys 1024 Mar  3 11:45 var dr-xr-xr-x   6 root root 512 May 11 10:14 vol   Jamen McGranahan   From: pca-boun...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Don O'Malley

Re: [pca] 127127-11

2009-05-14 Thread Don O'Malley
Hi Jamen, It looks like you've hit CR 6826217: 6826217 patch_common_lib typo causes safemode sandbox not to be populated correctly There's no official patch released for this issue as of yet. I'm looking for an IDR which would provide temporary relief and will come back to you with the deta

Re: [pca] Reboot recommended / required behaviour

2009-05-11 Thread Don O'Malley
Hi, Just catching up on some old mail and came across this one. I asked a colleague familiar with Live Upgrade about the issues with the boot archive after using LU to patch and here's what he had to say: Hi If they install the latest LU patches ( 121430/121431 SPARC/x86 ), then they can

Re: [pca] HEADS-UP: Vintage Solaris 8 patches included in patchdiag.xref

2009-04-30 Thread Don O'Malley
a standard Solaris 8 support contract to access. In addition the Solaris 8 Recommended & Sun Alert clusters will be updated to include these patches. Best, -Don Don O'Malley wrote: Hi, This is a heads up for those using pca to patch Solaris 8 systems. Solaris 8 has entere

[pca] HEADS-UP: Vintage Solaris 8 patches included in patchdiag.xref

2009-04-30 Thread Don O'Malley
Hi, This is a heads up for those using pca to patch Solaris 8 systems. Solaris 8 has entered Vintage Phase 2 (End-Of-Service-Life), as of April 1st 2009. For further information, please check out the following links: * http://www.sun.com/service/eosl/solaris/solaris8eosl.pdf * http://www.sun.c

Re: [pca] xref link dead

2009-04-22 Thread Don O'Malley
Martin Paul wrote: Hi Don, Among the many of the changes made on the backend, we do now have a more user-friendly Patch Cluster & Patch Bundle download page at http://sunsolve.sun.com/show.do?target=patches/patch-access. Looks much better than before, thanks for the notific

Re: [pca] xref link dead

2009-04-22 Thread Don O'Malley
Hi Martin, The issue is now resolved! Sorry for any inconvenience. Best, -Don Martin Paul wrote: Hi Don, I've found an issue on one of the load balanced backend servers now, whereby you can't download patchdiag.xref but patch downloads are working fine. Ah, right. I forgot to mention tha

Re: [pca] xref link dead

2009-04-22 Thread Don O'Malley
Hi Martin, Yip, you're right... I've found an issue on one of the load balanced backend servers now, whereby you can't download patchdiag.xref but patch downloads are working fine. I'll follow up with the SunSolve folks to get it fixed asap. Best, -Don Martin Paul wrote: Hi Don, I'll lo

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