hough my university left the ARSystem
platform a while back, the arslist was an important resource for me.
Thanks to all of you who have contributed to this list over the years, from
running it to those who gave thoughtful answers, sometimes very detailed.
It was a pleasure to be a part of this list!
M
order of which is polled first so that on each polling=
interval the request box would be polled first. Don=92t know what contro=
ls polling order =96 name, create date of mailbox configuration record, or =
what. But maybe that would save you maintaining more than 1 email engine.
David
--_000_c960ab75ab514fa8b67e4f3e116e7022CY1PR0201MB0747namprd02_
Content-Transfer-Encoding: base64
Content-Type: text/plain; charset="utf-8"
VGF1ZiwNCg0KSSBhbHNvIHdvbmRlciBpZiB5b3Ugc2VwYXJhdGUgdGhlIHJlcXVlc3RzICYgYnVs
ayBtYWlsIGludG8gMiBtYWlsYm94ZXMsIGlmIHlvdSBjYW4gY29udHJvbCB0aGUgb3JkZXIgb2Yg
d2hp
I didn't know John personally, but am sorry to hear such news about one of our
community. It is sobering, and I'll pray for his family. Thanks for letting
us know.
David
David Durling
University of Georgia
-Original Message-
From: Action Request System discussion li
The “Run Now” escalation option is also there in the 7.5 Dev Studio (at least
in patch 007).
David D.
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jarl Grøneng
Sent: Tuesday, May 06, 2014 7:21 AM
To: arslist
mkdir $CATALINA_HOME/webapps/arsys/logs/bak >/dev/null 2>/dev/null
mv -f $CATALINA_HOME/webapps/arsys/logs/*.log
$CATALINA_HOME/webapps/arsys/logs/bak >/dev/null 2>/dev/null
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:a
;s
still running? on the network... LOL... and they have refresh running...
Hilarious...
On Mon, May 5, 2014 at 9:18 AM, David Durling
mailto:durl...@uga.edu>> wrote:
**
We have “LOGIN FAILED” attempts logged for user accounts that have been long
deleted from our ARS 7.5 server. In some case
em were removed. Anyone
have an idea what might be going on?
David
David Durling
Enterprise IT Services
University of Georgia
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
records user/form access and builds the cache based on past
activity. There are a series of files (I think *.index) that store this usage
information.
On Mon, May 5, 2014 at 8:18 AM, David Durling
mailto:durl...@uga.edu>> wrote:
**
We have “LOGIN FAILED” attempts logged for user account
oug Mueller
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
Sent: Monday, April 21, 2014 6:37 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Remedy, OpenSSL, and the Heartbleed bug
**
Doug,
First, on my part I app
Typo - it should read I thought "AR System's status was still undetermined",
not undermined!
David D.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
Sent: Monday, April 21, 2014 9:37 AM
To: arslist@ARSLIST.ORG
Subj
though I'm subscribed to all
"proactive notifications" for AR System Server & Flashboards. (I'm on 7.5
still, so don't know if that has anything to do with what alerts I receive.)
Thanks,
David
David Durling
University of Georgia
From: Action Request System dis
Got it!
David
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
> Sent: Wednesday, April 02, 2014 10:16 AM
> To: arslist@ARSLIST.ORG
> Subject
her fields only take
the first character.
But the same action on the midtier doesn't seem to work the same way - it only
matches the first character even on the large menus. (In this case these
fields aren't using auto-complete.)
David D.
David Durling
University of Georgia
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
> Sent: Tuesday, March 18, 2014 3:01 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Entry doesn&
so both could
work? We also tried IE="EmulateIE8, EmulateIE10" but that didn't work.
Thanks,
David
David Durling
University of Georgia
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"
Thanks Michelle, I didn't see it on the support page just now, but in their
press release section:
http://www.bmc.com/news/press-releases/2014/BMC-Software-Comments-on-Speculation-Concerning-the-Target-Breach.html?c=n
David D.
David Durling
University of Georgia
> -Original
xty (seconds) * sixty (minutes) * 24 (hours) * 14 (days).
David
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
> Sent: Thursday, January 30, 2014 3:17
Sagar,
Check out using "Business Time" functionality in the docs - don't know if this
has changed since 5.1, but even newer docs should give you an idea.
David
David Durling
University of Georgia
> -Original Message-
> From: Action Request System di
ly use an email distribution
list outside of Remedy and have the filter notify that.
David
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dinesh Kumar
Sent: Friday, October 25, 2013 11:34 AM
To: arslist@AR
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Wednesday, September 11, 2013 8:10 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Email Id validation in remedy
>
> **
> Sorry, correction on 2nd requirement que
Sorry, correction on 2nd requirement query:
'Email Address' LIKE ("%@%@%") AND (NOT('Email Address' LIKE "%;%")) and throw
an error
David Durling
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Durli
g for three @ signs
missing 2 semicolons, another to check for 4 addresses missing 3 semicolons, so
forth.
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
Sent: Wednesday, September 11, 2013 2:14
/28/apache-httpd-configuration-for-ie7-standard-mode-rendering-in-ie8.aspx
(short link: http://bit.ly/1fozgxV )
Thanks,
David
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Be
I don't know much about this or if it's possible, but if there were some hack
to not allow multiple tabs from a browser to connect to Remedy, would that be
desirable in this situation? Just an off-beat thought.
David Durling
University of Georgia
From: Action Request System discu
Yeah, that sounds pretty good!
David
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Marc Burick
Sent: Tuesday, June 11, 2013 2:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Form mode color
** Larry,
Thank you for this suggestion. It works great
for search mode, for instance).
I have done that not for this particular scenario, but have done it on Display
to help visually differentiate between types of requests.
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On
?
**
I have seen a * do it as well.
Doug
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
Sent: Friday, May 31, 2013 1:12 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Idea for a protection against massive n
s 00 could be interpreted as Public:
search for "WARNING OF BAD AS DESIGNED FEATURE IN ITSM - zero in internet email
field for person is not good."
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sylva
What Jittu said has worked for me on ARS 7.5. Note that you have to open the
expression editor (the expand button on the value) to do that - you can't enter
the line return or even cut & paste
"
"
directly into the value for the field.
David Durling
University of Georgia
F
lding the indexes was faster than actually trying to reindex.
I was on Oracle, and that was ARS 6.0 or 7.5 at the time, with maybe 250,000
records, include 2 or 3 diary fields & a 0 length character field plus some
smaller character fields. Directions for that were also in the knowledge bas
at the top.) After I did that, the Remedy
form worked fine.
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith
> Sent: Thursday, April 11, 2013 10:06 AM
&g
s to
> > their own request. The approvers do not need write access to the
> > request itself and can approve/reject/make comments using the Approval
> > Engine without a write license.
> >
> > The only gotcha I can picture is I think there were issues with
> >
of the other user, since this is an approval
process and not someone working tickets.
Kind of an open-ended question: Is there something I haven't thought of? How
have some of you handled this?
Thanks,
David Durling
University of Georgia
Ron,
One url lists "...arsys//servlet..." (two slashes) and the other
"...arsys/servlet..". Is that a typo, or might it have something to do with
the authentication issue?
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto
). If you want to pursue it, maybe check the patches for your
version to see -
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Anderson, Douglas W.
> Sent: Thursday, Feb
Maybe it was the fix for the horizontal scroll bar, and not the resize field,
that caused the issue I mentioned about not seeing the end of any data outside
the field - anyway, something you might want to check for yourself!
David
David Durling
University of Georgia
From: Action Request
xt that
might be cut off (ARS 7.5 patch 007).
David
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Garrison, Sean (Norcross)
Sent: Thursday, January 03, 2013 9:21 AM
To: arslist@ARSLIST.ORG
Subject: Firefox 17 --
I'm not an OS administrator, but I would think in general a best practice would
be to install as non-root, from a security perspective. But it's true that
doing so requires a few extra steps for AR System, and I imagine also for ITSM.
David
David Durling
University of Georgia
Fr
Okay, thanks Misi & Dave!
David Durling
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
> Sent: Wednesday, November 21, 2012 2:00 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Li
e analysis utitily to run locally
>
> David,
>
> I can send you that filter. You would need to define the number and who
> should be notified.
>
> Dave
>
> On Nov 19, 2012, at 3:53 PM, "David Durling" wrote:
>
> > Thanks, Dave. I might take yo
Thanks, Misi, didn't know that! Got it, ran it.
And thanks for the "Missing Pieces Software" link, John - the program seems
local, though at the moment I guess I need to stick with log analysis since I
have the logs already & want to avoid running something on our server.
David
> -Origina
Thanks, Dave. I might take your idea of monitoring the Server Statistics form
on floating usage one day -
David
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
> Sent: Friday, November 16, 2012 2:19
l
> script that performs the analysis of that data.
>
> Dave
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Friday, November 16, 2012 1:02 PM
> To: arslist@ARSLIST.ORG
I'm thinking my
organization will want something where I'm not sending logs to a 3rd party.
Thanks for any info -
David
ARS 7.5, Solaris/Oracle
David Durling
University of Georgia
___
UNSUBSCRIBE or access ARSlist Ar
at one time, so perhaps it's just what
I should expect? The reason we've kept it is for case-insensitivity.
Additionally, if I run even a semi-substantial report (say just on a month of
data), the search will timeout if I'm using a FT account.
David
---
David Durling
Enterp
PM
To: arslist@ARSLIST.ORG
Subject: Re: Query for tickets between 8 PM and 4 AM the following day
** Thanks! That did it.
Any idea why? It seems redundant to me.
Jason
On Wed, Nov 7, 2012 at 2:08 PM, David Durling
mailto:durl...@uga.edu>> wrote:
**
Jason,
I see what you mean. Try a
AND 'Arrival
Time' > "5/1/2012" AND 'Arrival Time' < "5/2/2012")) OR ((( 'Arrival Time'
- "1/1/1970")+3600) % 86400) >= (0 * 3600)) AND 'Arrival Time' - "1/1/1970"
)+3600) % 86400) < (4 * 3600))) AN
t; parent form...maybe it was a weird combination at the time
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Wednesday, November 07, 2012 9:06 AM
> To: arslist@ARSLIST.ORG
>
23$5, everything past the $ gets
> truncated and your actual value in the field is 123.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Wednesday, November 07, 2012 8:56 AM
>
riginal Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Wednesday, November 07, 2012 8:16 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Real Number Format Issue
>
> > -Original Messa
> -Original Message-
> From: David Durling
> Sent: Wednesday, November 07, 2012 10:16 AM
> To: arslist@ARSLIST.ORG
> Subject: RE: Real Number Format Issue
>
> >
> ...
> >
> > @David - there has been a couple of instances that users input special
g them to correct it? Or does that have the same problem with being
unable to detect the incorrect characters on input?
David
David Durling
University of Georgia
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Hi, just curious - under what conditions would one get numerical data that has
special characters like that? Is that a function of exports from certain
databases?
David
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(A
Rajesh,
Just a thought - are users logging into the Preference Server? (I don't recall
if that's relevant to 7.1.)If so, how about removing or renaming their
entry in the AR System User Preference form to see if it helps, since this is
occurring on differenct machines.
Da
Though I have to say that Fred's point makes a lot of sense - you need someone
around who knows how to handle the database!
David D.
> -Original Message-
> From: David Durling
> Sent: Friday, September 28, 2012 10:36 AM
> To: 'arslist@ARSLIST.ORG'
> Subject
There was a recent discussion on this, if you check out the list archives.
I'm not a dba, but one thing I'm looking forward to with MS SQL, if we move to
it from Oracle, is the case-insensitive searching without having to do any
special setup on the db side.
David
David Durling
Uni
server error logs? I
suppose if the errors were flagged there, they’d be located there, too – my
reasoning, anyway.
David
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: Thursday, September 27
fields on midtier
** A change like this on a CSS file has a minimal impact, and a minimal risk.
Also it's very easy to rollback if any issue appears.
Regards,
Jose Manuel Huerta
http://theremedyforit.com/
On Tue, Sep 18, 2012 at 8:52 PM, David Durling
mailto:durl...@uga.edu>> wr
Jose (& Benny),
Thanks, I finally tried “resize:none” and it seems to work well on my test
server. Not sure if I’ll get cleared to put it on production since BMC won’t
support it, but I might try –
David
David Durling
University of Georgia
From: Action Request System discussion list(ARS
But its still funny
On Tue, Sep 18, 2012 at 6:41 AM, David Durling
mailto:durl...@uga.edu>> wrote:
**
Just to add for anyone who casually followed this & didn't get it, John was
joking and "saying wouldn't it be nice if there were something like thi
ind me explicitly adding that, John - but I got a little
confused in there... could imagine someone looking this up in the archives &
being frustrated when it didn't work...
David
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@A
in 7.5 you can adjust threads via
the Server Admin console; don't know about 7.1 nor whether that's advisable
without a change window.
David
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslis
over at the top of the file.
(At least that's behavior for us - I think we have Create Backup selected.) So
you might have entries in the bottom part with timestamps before the top part -
can be confusing if one doesn't keep that in mind.
David
David Durling
University of Georg
Serouche,
I'm on 7.5 also. I think the emails that error & aren't kept for me often
exceed the database field length for the subject or cc: or to: fields on the AR
System Email Messages form itself. Just mentioning because if that's the
case, you'll want to take that into consideration someh
t
> have an appreciation for all this hidden data stuff.
>
> - Original Message -
> From: "David Durling"
> To: arslist@ARSLIST.ORG
> Sent: Friday, June 29, 2012 10:07:11 AM
> Subject: Re: 7.6.04 - Question about re-using Login Id's
>
> I understand, thi
Any bright ideas? I
> > suppose I could store the unique id in Remedy and do an ARDBC lookup
> > after every login (would maybe have to set up an init-form to trigger
> > the workflow on
> > login) to see if it matches. If it doesn't match, create a new record
&g
lookup
> > after every login (would maybe have to set up an init-form to trigger
> > the workflow on
> > login) to see if it matches. If it doesn't match, create a new record
> > & retire the old, and use this record to stamp this unique id on any
> > reque
a new record & retire the old, and use
this record to stamp this unique id on any requests created by the user. But
then how to allow-disallow access to the records? Not sure it's workable.
Does anyone have a good way to handle this?
David Durling
University of Georgia
From:
Thanks everyone who replied,
I was able to test yesterday and see that for us, either separator (comma or
semicolon) worked, as you say.
David
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of ITSM.Support
Sent
eloper | Energy Transfer
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Wednesday, June 13, 2012 11:15 AM
> To: arslist@ARSLIST.ORG
> Subject: mutiple addresses for one use
that you may not want to be responsible for maintaining those
> lists in Remedy rather than Exchange.
>
> Thanks,
>
> Shawn Pierson
> Remedy Developer | Energy Transfer
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:
Sorry: ARS 7.5, patch 007 Solaris
David D.
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Wednesday, June 13, 2012 12:15 PM
> To: arslist@ARSLIST.ORG
> Subject: mutiple addr
t's not an expected behavior, though.
The reason: I need for a particular notice to some addresses to be sent as one
email, not separate ones for each user.
David Durling
Enterprise IT Services
University of Georgia
I don't know how it does it, but the Form & App Objects Guide (for 7.5) does
state that automatic complete is case insensitive by default, and that's the
way it works for us, even without FTS (on Oracle, too).
David Durling
University of Georgia
> -Original Message---
d D.
From: David Durling
Sent: Friday, June 08, 2012 2:00 PM
To: arslist@ARSLIST.ORG
Subject: RE: Scroll Bar randomly appearing in Character Fields on INC form
I'm told FF 14 beta has the issue, too.
David D.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSL
form
** Hi David - EXACTLY! FF13 is causing the issue. I'm going to try to download
FF 12 during the interim and see if that helps.
Thanks,
Jase
On Fri, Jun 8, 2012 at 1:54 PM, David Durling
mailto:durl...@uga.edu>> wrote:
**
Firefox 13.0 was recently released, and that's where w
Firefox 13.0 was recently released, and that's where we're seeing it (image
attached). Is that what you're experiencing?
We are on ARS 7.5 patch 007, and were going to try patch 008 to see if it fixes
it.
David Durling
University of Georgia
From: Action Request System
n Request System discussion list(ARSList)
[mailto:arslist@arslist.org<mailto:arslist@arslist.org>] On Behalf Of David
Durling
Sent: Tuesday, June 05, 2012 9:18 AM
To: arslist@arslist.org<mailto:arslist@arslist.org>
Subject: Re: Production changes (spin-off of RE: Effects of flushing mi
I've received several surveys. (I admit I've only responded to some, though.)
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C
> Sent: Tue
Hi, a follow-up question on this old thread:
Would you all consider exporting a def file from a production system something
that should be done in a change window? Are there risks or possible
performance issues associated with this?
Thanks,
David Durling
University of Georgia
r pages so maybe it is a 7.5 thing.
>
> Our Mid-Tier is 7.6.04 (SP2) on Linux using Apache/Tomcat
>
> Fred
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Friday, June
er fields on midtier
>
> I didn't know this was even a feature supported by the mid-tier.. Try
> changing the 'Layout Editable by User' to False on the Appearance attributes
> section of the form properties, and see if that makes a difference..
>
> Joe
>
>
at/apache
Thanks,
David
---
David Durling
Enterprise IT Services
University of Georgia
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Jose,
Maybe this is included in your statement about making all admin passwords the
same: I'd suggest that any people that use both systems (admins, developers)
have different passwords on each system. I even made my login name different
on the two. The purpose for me is to help avoid confu
other prepackaged app I don't have any
specific knowledge of that, though.
David Durling
University of Georgia
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kali Obsum
Sent: Thursday, May 10, 2012 6:28 AM
To: arslist@ARSLIST.ORG
Subject: Changing Fro
ip like you mention so maybe
> > this is something else altogether?
> >
> > Jason
> > On May 8, 2012 7:29 AM, "David Durling" wrote:
> >
> >> I'll add that, in our case, the hang/delay seems to occur more like
> >> after
> >> 30
s the network 'drop' the share connectivity
> when not in use? That could explain why it is taking those few moments.
>
> If you have your home on a network share, try changing that and see if it
> makes a difference..
>
> Joe
>
> -Original Message
I'll add that, in our case, the hang/delay seems to occur more like after 30
minutes of inactivity (not sure how much) - I think not just after a few
minutes. This is against a 7.5 server, custom apps.
David
> -Original Message-
> From: David Durling
> Sent: Tuesday, M
I've seen the same thing with the 7.5 patch 007 user tool, and one of our units
considered it a bug and downgraded back to a 6.x client - it appears related to
the version of the user tool. I wonder if all of the newer clients exhibit
this behavior?
David Durling
University of Ge
LJ,
Thanks for your response. How about adding groups that aren't used for
permissions (except dynamically in field 112 or dynamic group fields)? Even
adding a notification group should be considered an off-hours change?
Thanks,
David
David Durling
University of Georgia
> -
;
> So yes it is standard not to promote anything to production from the dev or
> test environment to production during production hours.
>
> Again - the bottom-line is, you are the best judge to know if it would be OK
> for your users to face a little outage..
>
> -Origi
edures?
Thanks for any insights on this,
David
David Durling
University of Georgia
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
> Sent: Monday, March 26, 2012 4:19 PM
> To
ry hour anyway?
>
> Brien
>
> On 3/26/2012 1:06 PM, David Durling wrote:
> > Thanks, Brien. What problems do your users report when this happens?
> >
> > David
> >
> >> -Original Message-
> >> From: Brien Dieterle [mailto:brien.diete...@c
anges that were a result of a part
> or whole system being rendered unusable pending that change. On such an
> event it would be ok to flush your cache after fixing whatever the
> problem/bug/enhancement was.
>
> Yes flushing cache during production hours may cause a brief negative imp
Thanks, Brien. What problems do your users report when this happens?
David
> -Original Message-
> From: Brien Dieterle [mailto:brien.diete...@cgcmail.maricopa.edu]
> Sent: Monday, March 26, 2012 3:54 PM
> To: arslist@ARSLIST.ORG
> Cc: David Durling
> Subject: Re: E
h - if there's anything to consider there.)
I'm on ARS 7.5 patch 007 with mid tier 7.5 patch 007 with apache/tomcat.
Thanks,
David
---
David Durling durl...@uga.edu
Enterprise IT Services
University of Georgia
and then about 6 months
> later went to 7.6.4...so it's hard to keep track of what was in each
> release.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Tuesday, March 13
null. This
avoids any submit or modify action actually being initiated until the needed
fields are filled in. I guess I could even leave the fields as Required and do
this.
Thanks guys,
David
David Durling
University of Georgia
From: Action Request System discussion list(AR
gure everything to go
> to the 'prompt bar'that's not a popup :)
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Monday, March 12, 2012 3:29 PM
> To: arslist@ARSLIS
1 - 100 of 186 matches
Mail list logo
