types work in the
SDLC tool and don't like having to jump over to Remedy for some tasks.
Thanks all,
Rick
_
Rick Westbrock
Remedy Administrator | IT Department
24 Hour Fitness USA, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG
Microsoft provides interfaces with the tools. Have you tried them?
Rick
On Mar 25, 2014 5:59 PM, Koyb P. Liabt tekkyto...@aol.com wrote:
**
Hi,
I am trying to bring data from SCCM into the CMDB. Would it be better to
use AIE, or a script, write a program to bring the computer system
Kathy, it uses the lower of the client or server numbers. Check your user
preferences.
Rick
On Mar 24, 2014 12:44 PM, Kathy Morris kathymorris...@aol.com wrote:
**
Hi All,
On the development server, I modified the server configuration max entries
GetList entries to 15,000.
However
Thanks, Ravi, what we did instead is rename the folder to 'primary' so
it matched the config file. It wasn't what we had initially wanted, but
it does now work.
rp
On 3/21/2014 4:41 PM, ravi rai wrote:
**
Rick
check the folder
Server\C\Program Files\BMC
Software\ARSystem\pluginsvr\fts
/
This standalone server was built from a vm clone and db copy of a server
in a server group. The problem is that the path to the fts
pluginsvr_config.xml is not correct in the above log entry. It should
read \fts\servername\pluginsvr_config.xml.
Where should I make the change?
Thanks,
Rick
.
:-/ Stepping through the process...again...
Rick
On Mon, Mar 17, 2014 at 11:40 PM, Joe D'Souza jdso...@shyle.net wrote:
**
Rick,
The verbiage of the error Error encountered while executing a Web
Service suggests it is not a problem at the Filter. The Filter for the
most part should be fine
And James, if you're referring to the zero-downtime upgrade that's been
talked about and demonstrated as a POC by BMC, that's scheduled for a
future release. We hope that means the next one, but that's still TBD.
Rick
On Tue, Mar 18, 2014 at 3:49 AM, Zandi remedy...@gmail.com wrote:
24/7
Regular Form.
Rick
On Mar 19, 2014 7:42 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
What type of form is the form that is calling the web service?
On Mar 19, 2014 8:32 PM, Rick Cook remedyr...@gmail.com wrote:
**
Thanks, Joe, I had forgotten about that file.
I dug through
Yes.
Rick
On Mar 19, 2014 7:55 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
And Short Description is one of the field that's involved in the web
service?
On Mar 19, 2014 8:50 PM, Rick Cook remedyr...@gmail.com wrote:
**
Regular Form.
Rick
On Mar 19, 2014 7:42 PM, LJ LongWing
is this what you're looking for?
https://communities.bmc.com/message/347381#347381
On 3/18/2014 9:26 AM, James Smith wrote:
Hi List,
Today I was looking at one of the CI from asset dataset and found that system
has two CIs with same attributes. This is not only a single CI having duplicate
wrote:
Rick,
I have run into something similar recently on a 7.5 system. Take a look at
the WSDL file and find a line for the Short Description field. If you
auto-generated the file on the target server at some point (while building
the web service you push to) you will probably find all
the first field it gets to - the Short
Description field (which has been re-purposed into a required foreign key
field).
Rick
On Fri, Mar 14, 2014 at 10:37 PM, Joe D'Souza jdso...@shyle.net wrote:
Rick,
Are you mapping that default value in the filter that is consuming that web
service
don't say anything useful either.
Rick Cook
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Where the Answers Are, and have been for 20 years
I had Filter, API, and SQL logs on for a while, but the Filter logs had by
far the best information. The others were just kind of redundant/useless.
I will try turning on the mid-tier logging to see if I can catch something
there.
Rick
On Fri, Mar 14, 2014 at 7:50 AM, Grooms, Frederick W
(it could be calling an
external CSS style sheet for example).
-Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Monday, March 10, 2014 7:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: blue frame
I'm pretty sure that would be considered closely-held sales material, Carol.
Rick
On Fri, Mar 7, 2014 at 8:02 AM, Carol Carnevali
carol.carnev...@broadridge.com wrote:
Where can I find a list of Vendors who have built solutions on Remedy ARS?
I am interested to know if someone has built
My guess is that he wants the load balancer to send each new request to the
app server with the fewest currently open connections.
-Rick
On Feb 27, 2014 7:28 AM, Jim Coryat (jcoryat) jcor...@micron.com wrote:
**
Mahmoud,
I am not following what you are after. In our environment we have
Francois, thanks, I had to play with it abit, but it worked.
rp
On 2/18/2014 9:39 PM, Francois Seegers wrote:
Hi Rick,
I would propose to use the Value Mapper step to map the zero indexed values to
the Remedy selection list values.
Francois
-Original Message-
From: Action Request
I would consider the VPN strategy, or perhaps an email interface. Exposing
the Mid-tier outside the DMZ can be done safely, but requires cooperation
with your network security team.
Rick
**
Yup, same here. We had a little internal rift internally between a few
teems. Team X decided
Users and groups are cached at startup. I am sure there are other factors,
but I know that's one variable.
Rick
On Feb 19, 2014 4:58 AM, Pierson, Shawn shawn.pier...@energytransfer.com
wrote:
**
Since I have nothing better to do (just kidding, I'm swamped) I wanted to
see if anyone
Which is why object relationships should only be enabled on non-production
servers.
Rick
On Feb 19, 2014 1:13 PM, Joe D'Souza jdso...@shyle.net wrote:
**
This one is true - it is because on Oracle, during the startup, the
database is read in chunks (100 rows at a time if I recall right
would be
great!).
Thanks,
Rick
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Where the Answers Are, and have been for 20 years
I began in late 1996 as a Remedy Administrator so green that my experience
with Remedy could be measured in hours. Trim fields in 3.0 allowed me to
look like I knew something useful, as I made literally the worst GUI design
ever into a usable form.
Rick
On Feb 17, 2014 9:21 AM, Sanford, Claire
Shawn,
Ditto for us on most of what you've said. We have a brand new 8.1
implementation, and are p2. Most of the issues are reported by our IE
users, and we're looking forward to a hotfix or patch to resolve these
same issues.
rp
On 2/4/2014 8:41 PM, Pierson, Shawn wrote:
**
I didn't
how that would represent challenges in remapping. It may also cause
some performance issues in large CMDB installations with very large numbers
of CIs.
Rick
On Thu, Jan 16, 2014 at 8:32 AM, Ortega, Jesus A
jesus.ort...@lyondellbasell.com wrote:
**
I have run into a potential bug in Atrium
I got one. Kinda wondering the same thing. Why not use LinkedIn or one of
the existing sites?
Rick
On Thu, Jan 16, 2014 at 9:49 AM, Joe D'Souza jdso...@shyle.net wrote:
**
Is this Referral Key site legit? Or is it some sort of a spam?
Joe
--
*From
.
That will be the model going forward, AFAIK.
Rick
On Tue, Jan 14, 2014 at 9:23 AM, Jim Coryat (jcoryat) jcor...@micron.comwrote:
**
Jesus,
My experience is that the integration pack for 7.6.04 is free. If you are
using Remedy 8.x, you need to purchase the next version of the integration
that the searches increase
exponentially (or at least logarithmically) in time as the complexity
increases. The two base forms are pretty well-indexed - about six each, I
think.
Rick Cook
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Thanks Theo, I will check out those links. I am not on a path to take the
exams, I just need to get some info on COBIT besides just the party line.
Thanks,
Rick
On Nov 26, 2013 10:59 PM, Theo Fondse (Gmail) theo.fon...@gmail.com
wrote:
Hi Rick!
You are right about the comparison between ITIL
, especially anyone who is currently following the
COBIT framework (or has in the past).
If you prefer to contact me off-list with your thoughts I'm fine with
that although I have a feeling that everyone could benefit from the
responses.
Thanks in advance,
Rick
Neha, are you just looking for the field which holds data from Incident
creation, till current time? I don't know if there is such a field but if
that is truly what you are after someone more knowledgeable than I can
probably answer that question.
-Rick
On Nov 21, 2013 5:29 AM, Roger Justice
Who's willing to work for $45/hr all inclusive in East Undershirt,
Wyoming.
Rick
On Nov 19, 2013 1:30 PM, Pierson, Shawn shawn.pier...@energytransfer.com
wrote:
**
You left off five years of experience with ITSM 8.1.
Thanks,
*Shawn Pierson *
Remedy Developer | Energy Transfer
It is generated by the MAC address of the primary NIC on the AR Server.
Change the NIC and you get a new Host ID.
Rick
On Nov 19, 2013 8:55 PM, Andrey Blednykh blednyk...@mail.ru wrote:
**
How can I change Current Host Id for AR System?
Andrey.
_ARSlist: Where the Answers Are and have been
Yeah, that should be covered by an RFC, so that the process is orderly at
least.
Rick
On Tue, Nov 12, 2013 at 8:50 AM, LJ LongWing lj.longw...@gmail.com wrote:
**
Alan,
It is my understanding that changing the PW in the conf file, and
restarting remedy will re-encrpyt the password once
Groups; Task seems pretty straightforward. He also has Change Master
permissions, FWIW.
Rick Cook
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Where the Answers Are, and have been for 20 years
We thought that when we saw that statement, too, Roger. After digging into
it, 7.6.04 P5 contains the same upgrades in parallel with 8.1 P1. So we
can upgrade from 7.6.04 P5 to 8.1 P1.
Rick
On Nov 4, 2013 10:10 AM, Roger Justice rjust2...@aol.com wrote:
**
There has also been a statement
I used the same method to put up bold red text on the login.jsp page
telling the user they were logging into a development or test server
so that they didn't start entering data thinking it was production.
On Mon, Nov 4, 2013 at 9:11 AM, Tommy Morris
tommy.mor...@radioshack.com wrote:
I simply
architectures are better at passing
through known valid traffic more quickly.
-Rick
On Fri, Nov 1, 2013 at 11:59 AM, Tomasiewicz, Mike (Information
Technology) mike.tomasiew...@conagrafoods.com wrote:
**
Personally I’d never suggest putting a firewall between the apps and
databases. You
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kulkarni, Adhwari
Sent: Wednesday, October 30, 2013 10:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: 8.1 approval mappings for CHG...
Hi Rick,
Can you please send the approval server log which will give us the information
about why things are happening.
Please
be
there (and there are APR:Approver Lookup mappings to support them), but
there is one approver that shouldn't be there. I've searched the
mappings for that approver, but none support the change class or
approval phase for this particular CRQ.
Any ideas how to fix this?
Thanks,
Rick
Depends on how things get done in your shop. The RFC is usually created by
the person who can best speak to the change being requested. That may be a
manager, BA, or developer. No wrong answer there, as long as the approver
is someone different than the requester and/or Assignee.
Rick
On Oct
with benefits. When I pushed back on the salary he
would only go as high as $28 saying that the government is on a very
tight budget so I declined to pursue that one further. For the amount
of experience and the various skills required (including Sharepoint)
that sure seemed awfully low to me.
-Rick
think that Tauf is probably on the mark, that
also explains why I have gotten multiple calls or e-mails on the same
position sometimes.
-Rick
On Thu, Oct 24, 2013 at 8:05 AM, Richter, Howard (CEI - Atlanta)
howard.rich...@coxinc.com wrote:
**
Rick,
I agree with LJ, that is very low
My favorite is from the old DEC mainframes from the 1970s. It was simply
?
Rick
On Oct 18, 2013 6:50 AM, Jonas Stumph Stevnsvig arsl...@stevnsvig.com
wrote:
**
My favourite error message:
Bad user. Replace and strike any key.
(From a dos program with a list of entries, navigated with up
overlay status to the forms, but if they'll never be upgraded
by BMC, I fail to see the requirement of that.
Rick Cook
Sr. Remedy ITSM Architect
TeleCommunication Systems Inc.
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in plugin : Either job Product_Catalog(Object Id null, Directory
Id 000) does not exist Or User Rick Phillips is not allowed
to access job Product_Catalog (ARERR 8753)
I've done some research, and found a lot of material to review regarding
plug-in errors (including one I posted
On 10/8/2013 9:03 AM, Rick Phillips wrote:
Hi,
I'm trying to import new products using the 8.1 DMT.
The job hangs fairly early, and the arerror.log shows:
Mon Oct 07 23:52:44 2013 390634 : Error in plugin : Either job
Product_Catalog(Object Id null, Directory Id 000) does
.
Thanks again,
Rick
On 10/8/2013 10:58 AM, Carl Wilson wrote:
Hi Rick,
This is natural, you cannot query this form from either the User Tool or
Browser - so you can ignore this error.
I have had issue in the past with corrupt Jobs/Transformations in the
repository that threw the below types
they
simply keep making better fools, and the cycle continues ad nauseum.
Rick
On Mon, Oct 7, 2013 at 10:31 AM, Joe D'Souza jdso...@shyle.net wrote:
**
Just my 2 cents..
** **
Requirements like these ultimately converge down to a training issue where
you explain to the users how important
and reliably than an application
tool could.
Rick
On Wed, Oct 2, 2013 at 9:05 AM, Hullule, Kiran kiran_hull...@bmc.comwrote:
**
From remedy application standpoint, you can think of using Remedy Migrator
Tool , that will take care of all data conversion from Oracle to MSSQL db
to
political games like furloughs and shutdowns.
Something to think about...
Rick
On Wed, Oct 2, 2013 at 9:18 AM, LJ LongWing lj.longw...@gmail.com wrote:
**
List,
With the recent shutdown of the US government, it pains me to think about
maybe looking into taking a new job. If any of you have any
Interesting. I know another Remedy professional who, in a past career, was
a Cruise Director for many years. He could always go back to that, I
suppose.
Rick
On Mon, Sep 30, 2013 at 8:25 AM, Ortega, Jesus A
jesus.ort...@lyondellbasell.com wrote:
**
I’d be a musician on a cruise ship. I’d
Misi, is your site up? I'm having problems connecting.
See you at RUG,
Rick
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Where the Answers Are, and have been for 20 years
Should be taxis there at that hour. I was kind of disappointed that SJC
doesn't have free shuttles to the local hotels like other airports have.
Probably some deal with the taxi and transit people to ensure people pay to
get in and out.
Rick
On Sep 23, 2013 10:32 AM, Kemes, Lisa A DLA CTR
Yes, they do. It is underneath the hotel, in the parking garage.
Rick
On Sep 23, 2013 1:17 PM, arslist arsl...@danielbloom.ca wrote:
**
I believe Hertz has an office, limited hours, at the hotel itself, in case
that is of use to anyone.
** **
Daniel
** **
*From:* Action
There is functionality in 7.6.04 and above to do just that. You create new
groups for your Administrators based on what access you want them to have,
set the Overlay Group field on the Group Form appropriately, and put the
Admins in the groups.
Rick
On Sep 14, 2013 3:05 PM, SUBSCRIBE arslist
parameter name related to each of the plugin - I
think most of
them have the type in the configuration parameter name..
Cheers
Joe
-Original Message-
From: Rick Phillips
Sent: Friday, September 20, 2013 1:28 PM Newsgroups:
public.remedy.arsystem.general
You still have to pay for parking, but it makes it convenient for pick up
or drop off. I have never needed a car during a RUG, and I've been to 10.
Rick
On Sep 23, 2013 6:01 PM, Joe D'Souza jdso...@shyle.net wrote:
**
So if I rent a Hertz car is parking at the hotel is free? OR do I have
Is Development Cache mode turned on? Remember that Active Links are cached
to the clients as part of the Form definition.
Rick
On Sep 20, 2013 8:44 AM, pascale.sterr...@daimler.com wrote:
Hi all,
This will sound like a Friday joke but it is not
We just have a little bit of the spooky weird
And you can be sure that all of the mobility vendors will be represented at
the Technology showcase.
Rick
On Sep 20, 2013 8:28 AM, Shellman, David dave.shell...@te.com wrote:
**
There are sessions on MyIT and a session by Mobile reach.
** **
Dave
*From:* Action Request System
...describing which are C plugins and which are Java plugins?
Thanks,
Rick
ars/itsm/cmdb 8.1
SQL 2008
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Where the Answers Are, and have been for 20 years
It's a full gym, treadmills, bikes, etc. There were many non-functional or
dysfunctional machines last year, something Dan said he mentioned to the
hotel.
Also, if you join the Fairmont President's club (free), they will loan you
workout gear, including shoes.
Rick
On Sep 19, 2013 12:57 PM
and learning so much from so many of you there.
Perhaps next year...
Rick
On Sep 18, 2013 1:47 PM, Doug Blair d...@blairing.com wrote:
**
Hi...
Sure, I know what you've told your boss you're doing today. Spending lunch
hour to upgrade your iPhone, huh? I wish I had the time. Truth
Hi,
My first discovery of servers shows two product categorizations:
HardwareProcessing UnitServer, and HardwareServerOther. In setting
up my normalization rules, is there a benefit to going with one or the
other?
Thanks,
Rick
Matt Moore -
Please contact me to discuss. Interested but need to ask a few questions.
rickshar...@yahoo.com
Thanks.
Rick
Monument, CO 80132
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Where
to the initiation of the
transaction. What displays on the client may be different, but that,
again, is just a copy, an overlay, if you will.
Rick
On Mon, Sep 9, 2013 at 6:52 AM, Misi Mladoniczky m...@rrr.se wrote:
Hi,
I agree completely with L.J. here. Use filters.
There is one instance though where
actually changes in the records at the DB level,
comparing the post-transaction records to the saved copy. That will show
whether there is anything to worry about regarding AL actions and rollback.
Rick
On Mon, Sep 9, 2013 at 7:13 AM, Longwing, Lj llongw...@usgs.gov wrote:
**
Rick,
I believe
WUT 7.6.04 and 8.1, aye! (especially for exporting data-all columns all
rows).
rp
On 8/28/2013 3:15 PM, Jason Miller wrote:
**
1. Correct. This really doesn't change with or without overlays.
This is the same as it has been since I started working with
Remedy v4.
* SIDE
Yeah, in 7.6+, Flash is pretty much required for ITSM. If you're all
custom, that's a different story.
Rick
On Aug 23, 2013 9:50 AM, Tauf Chowdhury taufc...@gmail.com wrote:
**
I haven't tried it but I assume Atrium Console would fail to load?
Sent from my iPhone
On Aug 23, 2013, at 12:49
How about adding the new name as an alias to the old one?
Rick
On Aug 20, 2013 10:37 AM, Tiffany Alexander tiffanyaalexan...@gmail.com
wrote:
**
Hello List!
I've encountered an interesting challenge.
The name of my company has changed. It is not optional that we change or
remove all
Specifically, I'm just asking if I can use driver.exe to determine a
schema name if I have the id.
rp
On 8/10/2013 6:55 AM, Kulkarni, Vikrant wrote:
**
Hi,
Asking a silly question but are you trying to run sql via driver.exe?
Thanks,
Vikrant
Sent from my Xperia™ smartphone
Rick Phillips r
these products, and many free tools and utilities, at http://rrr.se.
Have you tried T382 instead of 382?
Sent from my BlackBerry® smartphone from !DEA
-Original Message-
From: Rick Phillips r...@netfirst.com
Sender: Action Request System discussion list(ARSList)
arslist
.
I've noticed Firefox tends to error when I try the CTRL+ALT+Enter
combination.
Jason
On Sat, Aug 10, 2013 at 8:34 PM, Rick Phillips r...@netfirst.com
mailto:r...@netfirst.com wrote:
**
Yep, that worked, Misi, thanks.
Also, I tried a/r system metadata: arschema/ before I tried
Thanks, everyone, looks like I need another plan B.
rp
On 8/9/2013 5:04 AM, Vyom Labs Support wrote:
Hi Rick,
Its because of structural difference in 7.1 and 7.6 its not good to import
SRD's from 7.1 to 7.6
It could have been done in two ways :
1. By Import/Export Utility.
It works
, the Service Target associates itself with the
Incident, but the ST's Milestone does not. I've rebuilt them multiple
times and tried all kind of options and changes, but nothing seems to
change.
What am I missing?
Rick
Yes, I did. There were two that couldn't be built because I didn't define
data for those specific fields, but the rest built successfully each time I
did so.
Rick
On Fri, Aug 9, 2013 at 8:35 AM, andres tamayo cycom...@gmail.com wrote:
**
sorry but i have to ask.
did you check
One correction - the little SLA icon shows that the Service Target is NOT
attached to the Incident, but when I click on the details link, it does
display the proper SLA Service Target - without the related milestone.
Rick
On Fri, Aug 9, 2013 at 8:59 AM, Rick Cook remedyr...@gmail.com wrote
that if it were anything but a duplicate AL name.
Rick
On Fri, Aug 9, 2013 at 12:23 PM, Gordon Frank gjj...@comcast.net wrote:
**
Sorry, I forgot to change the subject line on the original
-Original Message-
From: gjj...@comcast.net [mailto:gjj...@comcast.net]
Sent: Friday, August 09
was beginning to believe I might be.
Bad news: Why did I have to do twice what should have worked the first
time?
Rick
On Fri, Aug 9, 2013 at 12:21 PM, Longwing, Lj llongw...@usgs.gov wrote:
**
Gordon, it's not Java, it's DB. Turn on your SQL logging right before you
save the AL, and then look
Hi, everyone,
I'm using the 8.1 driver.exe, and wondering if it's possible to
determine a schemaname from a given schemaid.
I've tried /select * from arschema where schemaid=382 /(and variations
of the same), but no success. What does this statement look like in glsql?
Thanks,
Rick
Hi, everyone,
Has anyone successfully exported 7.1 SRD's and imported them into a 7.6
system?
Thanks,
Rick
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Where the Answers Are, and have been for 20
I agree with LJ. This is standard contracting language to prevent the
client from poaching you from the contract agency. Poorly worded, but
standard. I've been on both sides of it for lots of years.
Rick
On Aug 1, 2013 1:35 PM, Tommy Morris tommy.mor...@radioshack.com wrote:
You can always
Reconciliation IDs for the records - are they like
GUIDs, which regenerate automatically if removed?
Rick
On Tue, Jul 30, 2013 at 2:25 AM, Vyom Labs Support
itsm.supp...@vyomlabs.com wrote:
**
Hi Rick,
** **
For v7.6.04 SP1,
When we create CI's from Asset console the reconciliation
I would settle for a detailed Bill of materials for each new release, so I
could see exactly what objects were being changed. Before they were
actually changed on my system.
My mermaid wife and pet leprechaun will have a long wait here on my Unicorn
for that to happen, though.
Rick
On Jul 30
The answer was to manually change the Reconciliation ID to make them
unique. Then I was able to do what I needed.
Thanks for pointing me in the right direction!
Rick
On Jul 30, 2013 8:54 AM, Rick Cook remedyr...@gmail.com wrote:
All records were created in, and still reside only
, so it isn't
related to that. The logs show the Filter is firing one time, updating one
record.
What am I doing that is causing what I'm seeing, and how can I make the
relationship for only one record at a time?
ARS/ITSM 7.6.04 SP1
Rick Cook
click that Send
button to make sure it isn't the list address.
-Rick
Rick Westbrock
QMX Support Services
From: Action Request System discussion list(ARSList) on behalf of Ken Pritchard
Sent: Friday, July 26, 2013 3:47 PM
Hi,
Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate them?
ARS/ITSM/SRM 8.1
MS SQL
Windows
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Where the Answers Are, and have been for 20
:
**
I believe that if you are upgrading your 7.1 SRM to 8.1, it'll convert
everything necessary.
On Thu, Jul 18, 2013 at 1:56 PM, Rick Phillips r...@netfirst.com
mailto:r...@netfirst.com wrote:
Hi,
Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate
them?
ARS
Might want to check the 8.1 documentation on that, LJ.
Rick
On Jul 16, 2013 6:04 AM, Longwing, Lj llongw...@usgs.gov wrote:
**
Rick,
They were VERY careful to state at RUG last year that the code
demonstrated was NOT in ANY code line available to the publicso no,
it's NOT in 8.1
Well, either there is a huge conspiracy that involved wholesale changes to
documents I read, or my memory is playing tricks on me.
I'm going with the conspiracy. Nah, just kidding. Must have been
something I inferred from the overlay enhancements in 8.1. Darn.
Rick
On Jul 16, 2013 6:38 AM
Tom, I think that upgrade requires an 8.x platform to start with. The 7.6x
metadata isn't set up to be overlaid.
Rick
On Jul 15, 2013 6:57 PM, Tom Shurmur tsrem...@yahoo.com wrote:
**
Howdy Listers,
** **
We are about to embark on upgrading from 7.6.04 to 8.1 on a windows
platform
No, Tauf, they have the code in 8.1. But I don't think you can make that
work unless you are upgrading FROM 8.1, not TO it.
Rick
On Jul 15, 2013 7:29 PM, Tauf Chowdhury taufc...@gmail.com wrote:
**
Tom,
If you're talking about the No Downtime session presented by BMC, it's not
something
Susan, one thing you might consider is having a field (or more than one)
that only displays in the Mid-tier in which Chinese could be entered. Use
the Client Type keyword. That would allow Chinese where it was necessary
without fear of the UT corrupting the text.
Rick
On Jul 12, 2013 6:47 AM
Fred is right. The 7.5 UT is not unicode compliant.
Rick
On Jul 11, 2013 12:19 PM, Susan Palmer suzanpal...@gmail.com wrote:
** Into the user tool ... we haven't installed mid-tier yet. But I was
hoping that not everyone would have to use mid-tier, my personal preference
is the user tool
BMC should have data on that. I don't want to trust my memory on it.
Rick
On Jul 11, 2013 2:02 PM, Susan Palmer suzanpal...@gmail.com wrote:
** Do you know if 7.6.4 is unicode compliant?
On Thu, Jul 11, 2013 at 3:18 PM, Rick Cook remedyr...@gmail.com wrote:
**
Fred is right. The 7.5 UT
that houses the
application servers by now.)
-Rick
___
Rick Westbrock
QMX Support Services
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Wednesday, July 10, 2013 13:04
I had the same question in the back of my head Joe, probably for the same
reason. ;)
___
Rick Westbrock
QMX Support Services
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Friday, July 05, 2013 14:42 PM
And if your system is set to pre-fetch more than one Entry Id at a time,
this will happen. Which is one of the reasons that most Remedy systems
shouldn't have it set above 1.
Rick
On Jul 3, 2013 9:36 AM, Longwing, Lj llongw...@usgs.gov wrote:
**
Mark,
Are you in a Server Group? If so, you
as expected. I have a
couple of older custom applications that taught me this.
-Rick
___
Rick Westbrock
QMX Support Services
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Monday, July 01, 2013 22:07 PM
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