Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread Sherry/Support
there. The update itself is *never* automatic - only the notification that one is available is automatic. You still have to choose to run the update. Sometimes you need to restart your computer and Legacy to get the update notification to show up. Sincerely, Sherry Technical Support Legacy Family Tree On Wed

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread Sherry/Support
the internet for updates without prompting from the user. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Oct 22, 2014 at 8:10 AM, Steve Pick st...@trycom.com wrote: Sherry, I am going from memory, which is dangerous at my age, but I thought I tried the update button 2 days ago

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-21 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Tue, Oct 21, 2014 at 9:28 AM, LHite31 lhit...@gmail.com wrote: I downloaded the update this morning and a few minutes ago I started to add a death source to a person but in the assigned sources window, the cite a master source is shaded

Re: [LegacyUG] Make a Focus Group

2014-10-17 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Fri, Oct 17, 2014 at 9:45 AM, aparsons aparsons...@gmail.com wrote: I need help making a focus group. I use Windows 7, Legacy 8 Deluxe version 8.0.0.439. This is what I did. View tab; clicked the Focus Group icon; see Focus Group; selected Add

Re: [LegacyUG] Make a Focus Group

2014-10-17 Thread Sherry/Support
That's what we're here for, Ann! Glad you have it working for you now! Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Oct 17, 2014 at 10:47 AM, aparsons aparsons...@gmail.com wrote: Sherry I am very sorry I have to keep bothering you folks but I don't know where else to ask

Re: [LegacyUG] Legacy not syncing in Dropbox

2014-10-16 Thread Sherry/Support
My suggestion would be to back up to the hard drive or your external backup drive when you're finished working in the file. I've not had any problems with working in Dropbox but then I'm the only one who can access my file there. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Ethnicity

2014-10-14 Thread Sherry/Support
ethnicity. IMHO, ethnicity should be recorded as an event and if it's desired to see the ethnic origins of the people in the database, either a Detailed Search or an Event Report on that specific event. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Oct 14, 2014 at 7:43 AM, Brian

Re: [LegacyUG] FW: Merge issue

2014-10-14 Thread Sherry/Support
Spam folder. Normally Jim will write back and let you know he has reset your subscription. Check your spam folder! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Oct 14, 2014 at 7:43 AM, BARTON LEWIS bartonle...@optonline.net wrote: Dear Wendy, I don't know why my messages

Re: [LegacyUG] Using GoogleDrive -- Conflict errors

2014-10-14 Thread Sherry/Support
! I do use Google Drive for a company database but only access it through the website. I don't have a Google Drive folder on my computer. It's pretty slow and I'm not particularly thrilled with it! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Oct 14, 2014 at 8:46 AM, Scott Hall

Re: [LegacyUG] Ethnicity

2014-10-13 Thread Sherry/Support
for future versions of Legacy. For issues on the no recognizable country, please contact Support - links to the Problem Report Form are in the same location as the Suggestion form. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Oct 12, 2014 at 4:21 PM, johnbernac...@iprimus.com.au

Re: [LegacyUG] Using GoogleDrive -- Conflict errors

2014-10-13 Thread Sherry/Support
Does GoogleDrive have a folder on your computer like Dropbox? If not, then you're going to run into problems like this. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Oct 13, 2014 at 8:56 AM, Scott Hall seh0...@gmail.com wrote: I've started to have conflict errors with my

Re: [LegacyUG] Odd Legacy 7.5 error

2014-10-13 Thread Sherry/Support
Jim, The solution to this error can be found in our Knowledge Base at http://support.legacyfamilytree.com/article/AA-00569 You can always go to our website www.LegacyFamilyTree.com Help Center Troubleshooting Help to look up error messages that you get. Sincerely, Sherry Technical Support

Re: [LegacyUG] Research Guidance

2014-10-13 Thread Sherry/Support
thought of but adding those you know about which we don't already have may help someone else. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Oct 13, 2014 at 4:34 PM, Anne Eccles anne.ecc...@hotmail.com wrote: when using the research guidance is it possible to add/include your own

Re: [LegacyUG] How NOT to display a picture

2014-10-12 Thread Sherry/Support
It's very easy - Untag the Preferred Picture that you don't wish to show. Then in Options Customize, 8.9, select only tagged preferred Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Oct 12, 2014 at 5:29 PM, Pat Hickin pph...@gmail.com wrote: Is it possible to have a single

Re: [LegacyUG] How NOT to display a picture

2014-10-12 Thread Sherry/Support
Not in the Media Gallery - on the Options ribbon. It won't affect other pictures unless you've untagged other Preferred Pictures. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Oct 12, 2014 at 8:21 PM, Pat Hickin pph...@gmail.com wrote: I don't see a Customize under Options

Re: [LegacyUG] Pedigree chart

2014-10-11 Thread Sherry/Support
Replied off-list Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Oct 11, 2014 at 8:11 PM, Paula Ryburn paula.ryb...@sbcglobal.net wrote: David, I was unaware I was sending an HTML format email. I will check that, too, and see what Yahoo has done to me with its latest version

Re: [LegacyUG] Global Master Source Conversion

2014-10-10 Thread Sherry/Support
-Conversion-tool.html Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Oct 10, 2014 at 1:26 PM, Pat Hickin pph...@gmail.com wrote: I too would like to convert all my SW sources to Basic without going the .gedcom route. If it can be done via .gedcom why can't it be done without

Re: [LegacyUG] Direct Line Male Descendants list

2014-10-09 Thread Sherry/Support
or an option for all linked individuals with no parents for the entire file. Then you'd have to decide which line you want the descendants of. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 9, 2014 at 6:58 AM, Jessica Morgan jrkmorg...@gmail.com wrote: So for my reunion I would

Re: [LegacyUG] Direct Line Male Descendants list

2014-10-09 Thread Sherry/Support
DNA - carrier's only Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 9, 2014 at 8:23 AM, Jessica Morgan jrkmorg...@gmail.com wrote: Sherry, which chart(s) would I select in Legacy Charting for carriers only options? Jessica *Jessica Morgan* On Thu, Oct 9, 2014 at 10

Re: [LegacyUG] How to exclude notes and to do list when sending a file.

2014-10-09 Thread Sherry/Support
you don't want to include. On the main Gedcom Export window, click on Record Selection to select the Focus Group. The only drawback is that sources will be imported in the Basic format, but all the source data should be there. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 9

Re: [LegacyUG] How to exclude notes and to do list when sending a file.

2014-10-09 Thread Sherry/Support
Oh! I thought your name sounded familiar rbg. I've been working with Millennia since 2002. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 9, 2014 at 1:51 PM, aparsons aparsons...@gmail.com wrote: Hi Sherry, Thanks for letting me know how to do it. I recall chatting

Re: [LegacyUG] Global Master Source Conversion

2014-10-09 Thread Sherry/Support
There's no way to do a conversion to SourceWriter from Basic sources, other than manually. You can find some help with the conversion in our Knowledge Base at http://support.legacyfamilytree.com/article/AA-00412/14/Tips-and-How-Tos/Where-is-the-Source-Conversion-tool.html Sincerely, Sherry

Re: [LegacyUG] Global Master Source Conversion

2014-10-09 Thread Sherry/Support
as long to use the tool to convert the source as it would to do it without the tool! Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 9, 2014 at 7:11 PM, Chick Lewis cglewi...@gmail.com wrote: I want to convert from SourceWriter to Basic Not Basic to SourceWriter. Gedcom

Re: [LegacyUG] Can't believe I deleted whole family

2014-10-08 Thread Sherry/Support
created - open it and go to File Delete File. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Oct 8, 2014 at 11:23 AM, JUNE HARVEY javaj...@shaw.ca wrote: I entered a lot of data yesterday and found an error this morning linking a child to the grandparents instead of the mother

Re: [LegacyUG] Can't believe I deleted whole family

2014-10-08 Thread Sherry/Support
Just go to File Open Family File to open it. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Oct 8, 2014 at 1:04 PM, JUNE HARVEY javaj...@shaw.ca wrote: Thanks very much, Sherry. It is now in C:\Legacy\Data, however, how do I load it back into my family file? Have tried

Re: [LegacyUG] Notes Question.

2014-10-08 Thread Sherry/Support
Ken, Go to Options Customize 2.1 and make sure that Jump to Notes when saving individual isn't selected. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Oct 8, 2014 at 5:58 PM, Ken Neundorf kwn...@gmail.com wrote: This evening the window to add note has started automatically

Re: [LegacyUG] Media File Names

2014-10-08 Thread Sherry/Support
can have the duplicate names changed to ensure that they are different. (To ensure a unique filename, a number is added to the beginning of the name. For example, *sample - brownasa.jpg* might become *f1_1_sample - brownasa.jpg*.) Sincerely, Sherry Technical Support Legacy Family Tree On Wed

Re: [LegacyUG] Restoring backup file

2014-10-07 Thread Sherry/Support
Restore the backup using a different file name. Then do Split Screen to copy/paste notes from the old file to the current one. You can delete the restored file when you're done. It'll still be in the zip backup file. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Oct 6, 2014

Re: [LegacyUG] Find/Replace Address Data

2014-10-06 Thread Sherry/Support
this feature won't find them all correctly. You don't need to back up because you can undo by contracting location parts g. However, Bob gave some good info on the Search Replace feature, including the backup warning and confirming each change. Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] How best to keep track

2014-10-04 Thread Sherry/Support
This is really not a Legacy question, is it? From the Legacy User Group Guidelines: 2. Stay on the topic of Legacy and its add-on programs, which is the sole purpose of the LUG User Group. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Oct 4, 2014 at 12:11 PM, Pat Hickin pph

Re: [LegacyUG] Recording uncertain dates

2014-10-03 Thread Sherry/Support
in the GRO Index for the April to June Quarter of the year 1876. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Oct 3, 2014 at 2:09 AM, Alan Pereira alanpere...@tiscali.co.uk wrote: Ron, For the scenario you state I would put from 15 Nov to 31 Mar . Alan From

Re: [LegacyUG] Recording uncertain dates

2014-10-03 Thread Sherry/Support
What about events recorded in the first quarter? They could have happened in the previous year, right? My great-grandfather was born in Australia in Dec 1854 but not recorded until Jan 1855, when his gold-hunting dad made it into town to record that and marry the mother. Sincerely, Sherry

Re: [LegacyUG] Global replace tab character

2014-10-03 Thread Sherry/Support
Hal, That's a known bug which the programmer has yet to fix. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Oct 3, 2014 at 5:59 PM, Hal Antonson hala...@msn.com wrote: Has anyone got the search/replace tab character to work? In the text fields the tab is a hex 09. Thanks

Re: [LegacyUG] Recording uncertain dates

2014-10-02 Thread Sherry/Support
for that to research further before I put the information in. If I do find good info and then conflicting info, I make a To-Do to confirm which is correct, use the most likely date as the primary date and add an Alt. date as an Event. Sincerely, Sherry Technical Support Legacy Family Tree On Thu

Re: [LegacyUG] Source question - obits

2014-10-02 Thread Sherry/Support
Barton, The repository is added on a separate tab. Third from the left Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 2, 2014 at 7:18 AM, BARTON LEWIS bartonle...@optonline.net wrote: I posted a query about obituaries on Tuesday night but it never posted. I don't know

Re: [LegacyUG] Re: Sherry please open a trouble ticket.

2014-09-28 Thread Sherry/Support
My reply was to have him contact Support to work with him. I don't have the ability to open a ticket. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Sep 27, 2014 at 10:47 PM, Dave Keeney dave.kee...@gmail.com wrote: Sherry, this doesn't really help us who are trying to follow

[LegacyUG] Re: Sherry please open a trouble ticket.

2014-09-27 Thread Sherry/Support
Replied off list. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Sep 27, 2014 at 8:03 AM, Richard Van Wasshnova rfvanwasshn...@gmail.com wrote: I've had avi video files in my grand kids media gallery for over 10 years. I recently started adding Internet Websites as source

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread Sherry/Support
But send them to supp...@legacyfamilytree.com, not the LUG list rbg Thanks! Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Sep 26, 2014 at 9:40 AM, Jim Terry/Support jimte...@legacyusers.com wrote: Yes, please send us the steps and the family file. Jim Legacy Family Tree

Re: [LegacyUG] Changing Detail Text in Sources

2014-09-26 Thread Sherry/Support
Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Sep 26, 2014 at 10:36 AM, Kathy Meyer kmeyer2...@gmail.com wrote: Legacy 7.5 allowed me to format the text in my source detail text field and 8.0 does not (unless I have missed something, which is why I'm asking the group

Re: [LegacyUG] Attaching a PDF file to email

2014-09-23 Thread Sherry/Support
Take a look at our website www.LegacyFamilyTree.com Help Center User Groups to see if there's a group near you. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 23, 2014 at 7:54 AM, Margaret Gagliardi megsge...@gmail.com wrote: I wish there was someone within 1 or 2 hours

Re: [LegacyUG] TMG

2014-09-23 Thread Sherry/Support
Ken's working on it. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 23, 2014 at 5:16 PM, Stuart Armstrong stuarta...@gmail.com wrote: The Master Genealogist, a favorite genealogy program for many, is being discontinued. Does Legacy have any plans to design

Re: [LegacyUG] navigating to associates

2014-09-22 Thread Sherry/Support
Sounds like that could be useful to do but sadly you can't do it in Legacy at this time. Please do submit a suggestion using the Suggestion form on our website www.LegacyFamilyTree.com Help Center or the link in the Support section of the Legacy Home tab. Sincerely, Sherry Technical Support

Re: [LegacyUG] Last Update to 7.5

2014-09-15 Thread Sherry/Support
Only if you bought it within the past 30 days g Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 15, 2014 at 2:50 AM, MikeFry emjay...@gmail.com wrote: Being a little cheeky here. There has been a 'last' update to 7.5 (build 286). Only item in it disables the non-working

Re: [LegacyUG] Last Update to 7.5

2014-09-15 Thread Sherry/Support
I should have wrote - only if you bought it within the last 30 days directly from us g Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 15, 2014 at 5:25 AM, Sherry/Support she...@legacyfamilytree.com wrote: Only if you bought it within the past 30 days g Sincerely

Re: [LegacyUG] Printing List Report w/o grid

2014-09-10 Thread Sherry/Support
that with Outside borders around report deselected, they still show up, so I'll pass this on to the programmers. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Sep 10, 2014 at 8:37 PM, Liz Denis nehalemm...@gmail.com wrote: Is there anyway I can print a List Report without

Re: [LegacyUG] Suggested Improvements to Chronology View in Legacy Version 8 Deluxe Edition

2014-09-09 Thread Sherry/Support
they're going to do until they do it! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 9, 2014 at 11:51 AM, Pat Hickin pph...@gmail.com wrote: I'm wondering hat kind of feedback we get when we make suggestions on the LegFamTree website. I've made suggestions but have never

Re: [LegacyUG] Suggested Improvements to Chronology View in Legacy Version 8 Deluxe Edition

2014-09-08 Thread Sherry/Support
But please don't submit them in one lump! It's easier to deal with one suggestion at a time Bugs should go to Support, either by email to supp...@legacyfamilytree.com or by using the Problem Report Form. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 8, 2014 at 9:13 AM, CE

Re: [LegacyUG] Legacy 7.5 'Font size' 'Unknown' queries

2014-09-08 Thread Sherry/Support
Tony, Go to Options Customize 3.11 to remove the word Unknown from the display and in reports. RINs and MRINs will display in the same font as Data. You could submit a suggestion form to be able to display that in smaller fonts. Sincerely, Sherry Technical Support Legacy Family Tree On Mon

Re: [LegacyUG] Suggested Improvements to Chronology View in Legacy Version 8 Deluxe Edition

2014-09-08 Thread Sherry/Support
suggestions, only one or two ended up being something that couldn't already be done in Legacy! Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 8, 2014 at 10:31 AM, Dick Nixon nixon.d...@gmail.com wrote: You would think Legacy would be happy to get a well thoughtout report like

Re: [LegacyUG] Suggested Improvements to Chronology View in Legacy Version 8 Deluxe Edition

2014-09-08 Thread Sherry/Support
Oh, and forgot to mention - some need further discussion about the suggestionn - either I don't quite understand the concept or I'm not sure just where the suggestion would apply. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 8, 2014 at 10:45 AM, Sherry/Support she

Re: [LegacyUG] Legacy 7.5 'Font size' 'Unknown' queries

2014-09-08 Thread Sherry/Support
are being considered mainly for v9 at this time, however occasionally one will be implemented in v8. Considering the number of suggestions we receive, it's the rare suggestion that gets added to the current version. My comment to send in a suggestion still stands. Sincerely, Sherry Technical Support

Re: [LegacyUG] Saving a Tagged File

2014-09-05 Thread Sherry/Support
I just clicked on the link in your email and the article popped up. I'm using Firefox - it could be your browser. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Sep 5, 2014 at 1:19 PM, Bobby Johnson b...@brmemc.net wrote: In todays Virtual Users Group webinar

Re: [LegacyUG] Source a phone call

2014-09-03 Thread Sherry/Support
Michele is correct. Interview is much more logical than personal knowledge. If someone told you, then it's *not* personal knowledge. For it to be personal knowledge, you'd have to be involved in the event You're just reporting hearsay otherwise. Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] Internet browser

2014-09-02 Thread Sherry/Support
Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 2, 2014 at 10:56 AM, Pat Hickin pph...@gmail.com wrote: How does one choose the internet browser for accessing Legacy's home page. I had ordinarily used Chrome but somehow I've lost internet access for Chrome and want to switch

Re: [LegacyUG] Media - Source vs Citation

2014-08-30 Thread Sherry/Support
you've been doing it the way I would! Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Aug 30, 2014 at 7:12 AM, Ron Bernier ronaldbern...@outlook.com wrote: When adding media to a sourced event, what is the consensus regarding whether to add the media to the source

Re: [LegacyUG] Location list question

2014-08-30 Thread Sherry/Support
After clicking on the Show Map, you have to close and reopen the Master Location List for it to show. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Aug 30, 2014 at 8:11 AM, Paula Ryburn paula.ryb...@sbcglobal.net wrote: I did look this up in Help. I will submit a suggestion

Re: Google-Re: [LegacyUG] Index View Back up Prompt

2014-08-26 Thread Sherry/Support
Yes, indexing of any kind can be difficult since everyone thinks differently! But I assure you, Dave has added many index keywords when I've passed on suggestions for them! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Aug 26, 2014 at 1:13 AM, MikeFry emjay...@gmail.com wrote

Re: [LegacyUG] Using the Legacy Help Index

2014-08-25 Thread Sherry/Support
As Mike wrote, it's in the standard Windows help file format and has to be used within the program it was designed for. Definitely not a text file! There is a Search tab in the Help file that does an everyword search. It indexes the first time you open it in Legacy. Sincerely, Sherry Technical

Re: Google-Re: [LegacyUG] Index View Back up Prompt

2014-08-25 Thread Sherry/Support
Send in a suggestion if you think a topic could be better indexed. Dave usually tackles those right away (they're easy to do) Major suggestions for new features do take a lot more time before they *may* be implemented. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Aug 25

Re: Google-Re: [LegacyUG] Index View Back up Prompt

2014-08-24 Thread Sherry/Support
form. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Aug 24, 2014 at 10:07 AM, J.M. Jay Ingalls jay_inga...@pipeline.com wrote: I often find answers with Google when I can not find them with Legacy's Help. No help menu will have all the right words in their list. We all think

Re: [LegacyUG] Index View Back up Prompt

2014-08-23 Thread Sherry/Support
Index View in the Help index For the backup, look up Backup: Reminder Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Aug 23, 2014 at 6:40 AM, Pauline B. Cramer crame...@comcast.net wrote: Jay To use the digital HELP, it helps to know what key words to type. Pauline On 8/22/2014

Re: [LegacyUG] Index View Back up Prompt

2014-08-23 Thread Sherry/Support
Groups. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Aug 23, 2014 at 10:27 AM, Dan danh...@comcast.net wrote: I feel compelled to respond to this thread. I find suggestions that one use help – the manual, etc. before posting a question to this site, not, helpful

Re: [LegacyUG] Legacy FamilySearch 7.5.536 Not Working

2014-08-21 Thread Sherry/Support
of the videos on Legacy FamilySearch - lots of changes. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 21, 2014 at 1:16 AM, Mark mark.wrigh...@yahoo.co.uk wrote: Thanks for your help everyone. I think it is time to look to upgrade to version 8. Legacy User Group

Re: [LegacyUG] Legacy FamilySearch 7.5.536 Not Working

2014-08-21 Thread Sherry/Support
That's a bug which has been resolved for the next update. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 21, 2014 at 12:20 PM, William Hoff bh...@mchsi.com wrote: Well, almost but the copy/paste media feature to enable one to copy a media file and paste it to a different

Re: [LegacyUG] Combining Master Sources

2014-08-19 Thread Sherry/Support
Only if they're both in the Basic format or are using the same SourceWriter template. It has nothing to do with the names of the two sources being identical. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Aug 19, 2014 at 11:37 AM, Chick Lewis cglewi...@gmail.com wrote

Re: [LegacyUG] Twoproblems with opening Legacy

2014-08-17 Thread Sherry/Support
Try rebooting your.computer Sherry Tech Support On Sunday, August 17, 2014, Pat Hickin pph...@gmail.com wrote: Sometimes I am unable to open Legacy from either the Taskbar or the Start menu (I have Legacy pinned to both) and I have to restart Windows (7) in order to re-open

Re: [LegacyUG] Maintaining Sequence of Twins/Triplets

2014-08-13 Thread Sherry/Support
the children in the Edit Children window (right click on a child and select Children's Settings. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Aug 13, 2014 at 5:40 AM, MikeFry emjay...@gmail.com wrote: I have a pair of twins born, as is usual, on the same day. Their birth

Re: [LegacyUG] Maintaining Sequence of Twins/Triplets

2014-08-13 Thread Sherry/Support
person on the suggestion list. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Aug 13, 2014 at 8:18 AM, MikeFry ​​ emjay...@gmail.com wrote: On 13 Aug 2014 15:30, Sherry/Support wrote: You can manually sort the children in the Edit Children window (right click on a child

Re: [LegacyUG] Maintaining Sequence of Twins/Triplets

2014-08-13 Thread Sherry/Support
One of the sort options in global sort is to ignore children, marriages or events with blank dates Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Aug 13, 2014 at 9:05 AM, BobsTree2-Gmail bobstr...@gmail.com wrote: Perhaps a simple check box option at the family level to Ignore

Re: [LegacyUG] DNA Testing

2014-08-11 Thread Sherry/Support
There is a Yahoo group that's specifically for discussing DNA testing. Check out https://groups.yahoo.com/neo/groups/DNA-NEWBIE/info The LUG list is for discussing Legacy and really the only appropriate DNA discussion would be how to enter your results in Legacy. Sincerely, Sherry Technical

[LegacyUG] FamilySearch / FamilyTree site changes

2014-08-08 Thread Sherry/Support
away if you are using this feature. Sincerely, Sherry Technical Support Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail

Re: [LegacyUG] Ancestral File Number on reports

2014-08-08 Thread Sherry/Support
AF numbers are on the Individual Information window, along with the User ID and FSID. You can select which numbers to show on the Include tab under the Report Options - 4th item down in the column on the left. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Aug 8, 2014 at 12

Re: [LegacyUG] Ancestral File Number on reports

2014-08-08 Thread Sherry/Support
. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Aug 8, 2014 at 1:22 PM, Pat Hickin pph...@gmail.com wrote: Thanks, Sherry, I see where it is now. But I'm not following you on how to exclude their appearance. If I go to the Report Tab, click on Publishing Center, Options, the column

Re: [LegacyUG] Ancestral File Number on reports

2014-08-08 Thread Sherry/Support
That setting is to show AFN on views - Name Lists or Family/Pedigree Views. You have to click on the button if you want to show those numbers on the views. You can pick one of the four. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Aug 8, 2014 at 1:24 PM, Pat Hickin pph

Re: [LegacyUG] Legacy Family Search losing links

2014-08-07 Thread Sherry/Support
You must update to the latest build 8.0.0.439. FamilySearch changed their site (again!) and previous versions won't work with it now. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 7, 2014 at 7:56 AM, Paul Gray graypa...@outlook.com wrote: Something very strange

Re: [LegacyUG] Family Search Feature

2014-08-07 Thread Sherry/Support
The church changed their website again. Legacy FamilySearch should be working well in the latest Legacy build of 8.0.0.439 Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 7, 2014 at 8:45 PM, Bill Hoff bh...@mchsi.com wrote: Is the Family Search Feature not working? If so

Re: [LegacyUG] Finding individuals without parents

2014-08-04 Thread Sherry/Support
Tag the tree in Tree Finder then search on the tagged group. You have to first search for the individuals with no parents and in the Search List, click on Search Show all tagged to show the tagged group with no parents. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Aug

Re: [LegacyUG] Finding individuals without parents

2014-08-04 Thread Sherry/Support
and that will show the people who have no parents and are tagged on the tag number you selected for the tree in View Trees. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Aug 4, 2014 at 11:52 AM, Dave Keeney dave.kee...@gmail.com wrote: Not sure I understand. When you say

Re: [LegacyUG] pictures

2014-08-04 Thread Sherry/Support
or Skydrive folder on your computer. Legacy's file paths don't access the internet. You might want to contact Support and ask one of the techs to work with you on this. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Aug 4, 2014 at 12:22 PM, Donna Newell djnewel...@gmail.com wrote: Ok

Re: [LegacyUG] Ancestors and descendants listings

2014-08-01 Thread Sherry/Support
Ed, You can do this with the Family Group or Individual Reports. Click on the Record Selection button at the bottom of the main window for those reports to select everyone or a tagged or focus group. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Aug 1, 2014 at 6:00 AM, Ed

Re: [LegacyUG] Switch From FTM 2014

2014-07-29 Thread Sherry/Support
work for you Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jul 29, 2014 at 4:47 PM, Stu and Priscilla Fanning sf...@yahoo.com wrote: Hi Jay, The most recent file that I downloaded into Legacy as a test was one of my smaller ones -- 141 individuals. Is there an easy

Re: [LegacyUG] Switch From FTM 2014

2014-07-29 Thread Sherry/Support
You could even edit the Notes right from the Search List by bringing the Notes tab forward Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jul 29, 2014 at 5:46 PM, Jay 1FamilyTree 1familytree@gmail.com wrote: Priscilla, With that small number I would just create

Re: [LegacyUG] Switch From FTM 2014

2014-07-28 Thread Sherry/Support
There is no less tedious way. You can delete the file you just imported and import the gedcom again using the instructions I sent. If you have extensive notes in your file, then even Bob's way will be very tedious. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jul 28, 2014

Re: [LegacyUG] Google search through Legacy

2014-07-27 Thread Sherry/Support
Must be just what it says it is. I'm not getting any error when using the Google search option in Search Search Internet Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jul 27, 2014 at 5:24 AM, Bernd Hornung ber@telus.net wrote: In the last little while I have been

Re: [LegacyUG] Recovering after crash

2014-07-25 Thread Sherry/Support
. www.LegacyFamilyTree.com/DownloadLegacy.asp. After installing Legacy, go to File Restore to restore the data files. The media files need to be unzipped using the default program in Windows. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jul 25, 2014 at 2:00 PM, Paula Ryburn paula.ryb

Re: [LegacyUG] Entering a Location on a Military Base

2014-07-22 Thread Sherry/Support
Do you have a birth certificate? Which county does that show? Even if he was born on a military base, I would think a birth certificate would be recorded in the county or state of birth. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jul 21, 2014 at 7:35 PM, Jim glt

Re: [LegacyUG] New geo database?

2014-07-17 Thread Sherry/Support
Same one. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jul 17, 2014 at 6:14 PM, J.M. Jay Ingalls jay_inga...@pipeline.com wrote: New geo database? Or just downloading the old version again? Jay Ingalls == Legacy User Group guidelines

Re: [LegacyUG] Using Dragon with Legacy

2014-07-16 Thread Sherry/Support
was in a Microsoft usability study years ago for voice recognition and the results were interesting, to say the least.​ And I have a pretty benign accent and enunciate clearly! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jul 15, 2014 at 9:43 PM, Brian/Support br...@legacyfamilytree.com wrote

Re: [LegacyUG] Switch From FTM 2014

2014-07-11 Thread Sherry/Support
for details on adding or editing Event Sentence Definitions when you're in the Master List or the Help button in the Report Options window to find information on using those options. The Event Narrative Formatting has its own Help topic Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Legacy Family Tree - Virtual User's Group Meeting this Friday, July 11 (Dates, Searching and Tagging)

2014-07-10 Thread Sherry/Support
, use an appropriate prefix, such as: Estimated or Est About or Abt Before or Bef After or Aft ​It could be that Geoff just accidentally left it out of the syllabus. ​ Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jul 10, 2014 at 11:18 AM, Jay 1FamilyTree 1familytree

Re: [LegacyUG] Legacy Family Tree - Virtual User's Group Meeting this Friday, July 11 (Dates, Searching and Tagging)

2014-07-10 Thread Sherry/Support
5.7 but it wasn't listed there in v7.5 either. Est *is* supported in Legacy v8. There is *no* complaint from Legacy if you wish to use that for a date prefix. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jul 10, 2014 at 2:11 PM, Howard Cady howardc...@q.com wrote: Sherry

Re: [LegacyUG] Switch From FTM 2014

2014-07-10 Thread Sherry/Support
Master Lists Event ​ ​ D​efinition to ​edit the definition to read the way you'd like to see it ​ as well as using the Sentence Override for changing a specific wording. ​ ​ Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jul 10, 2014 at 2:10 PM, Stu and Priscilla Fanning sf

Re: [LegacyUG] Legacy Family Tree - Virtual User's Group Meeting this Friday, July 11 (Dates, Searching and Tagging)

2014-07-10 Thread Sherry/Support
of first child, etc), I estimate that my grandfather was born in 1885. Calculating a birth date based on date of death and age at death or a death date based on date of birth and age at death would be a Cal or Calc date. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jul 10, 2014

Re: [LegacyUG] Switch From FTM 2014

2014-07-10 Thread Sherry/Support
Did you select Notes under the Event Options button on the Include tab of Report Options? It sounds like you're using List rather than Sentence. You need to select the Sentence option on the Format tab under the Event Narrative Formatting button. Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] Child Status - TWIN

2014-07-08 Thread Sherry/Support
(the programmer is working on that to make it compatible with v8. For now, you can use a gedcom in GV). Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jul 8, 2014 at 8:11 AM, Ron Taylor doit4...@yahoo.com wrote: Jay's original question was about which field in the database contained

Re: [LegacyUG] Special characters

2014-07-08 Thread Sherry/Support
In order to insert Czech characters, you need to follow the instructions on the Czech website for a registry hack and some other changes. Only problem is you need to be able to read Czech to find the instructions! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jul 8, 2014

Re: [LegacyUG] Software Question

2014-07-07 Thread Sherry/Support
Contact sa...@legacyfamilytree.com to get your customer number. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jul 7, 2014 at 7:02 PM, Bill Hoff bh...@mchsi.com wrote: Greetings, Using Legacy software is a struggle for me. I’ve recently switched from other software

Re: [LegacyUG] Child Status - TWIN

2014-07-07 Thread Sherry/Support
individuals with Multiple Parents on the Miscellaneous tab. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jul 7, 2014 at 9:11 PM, Ron Taylor doit4...@yahoo.com wrote: Jay, This first script is one that I developed to locate duplicate siblings in the database. These are situations

Re: [LegacyUG] Child Status - TWIN

2014-07-07 Thread Sherry/Support
That wasn't your original question! Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jul 7, 2014 at 9:47 PM, Jay 1FamilyTree 1familytree@gmail.com wrote: Thanks Sherry, But That doesnt answer my question, as I intend on using a SQL search to update all the ones

Re: [LegacyUG] Find and Replace

2014-07-05 Thread Sherry/Support
Not quite - it's on the suggestion list, but we never know what the programmers are going to decide to do with suggestions until they do it Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jul 5, 2014 at 7:12 AM, Ron Taylor doit4...@yahoo.com wrote: I remember a response

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