Re: [otrs] SMTP for outgoing mail

2013-07-02 Thread Jan.Dreyer
: [otrs] SMTP for outgoing mail Hello, Anyone know how I can configure different SMTP servers for the different e-mail addresses that are added to OTRS? Thanks. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http

[otrs] SMTP for outgoing mail

2013-07-02 Thread Jean BROW
Hello, Anyone know how I can configure different SMTP servers for the different e-mail addresses that are added to OTRS? Thanks. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs

Re: [otrs] SMTP Sending error

2010-12-14 Thread Michiel Beijen
You've installed all required modules; you should be good. Please re-check your Core::Sendmail configuration in sysconfig. -- Mike. On Tue, Dec 14, 2010 at 4:20 PM, Nik Martin > wrote: > Mike, > > Thanks for the response. I checked all the things you mentioned, and > everything looks good. Her

Re: [otrs] SMTP Sending error

2010-12-14 Thread Nik Martin
Mike, Thanks for the response. I checked all the things you mentioned, and everything looks good. Here's the output of CheckModules.pl I installed somw o the modules via yum (Centos 5.5). Maybe I need to force reinstall via CPAN? -bash-3.2$ /opt/otrs/bin/otrs.CheckModules.pl o CGI.

Re: [otrs] SMTP Sending error

2010-12-14 Thread Michiel Beijen
Hi Nik; 1) Please check you have the correct Perl modules installed --> http://doc.otrs.org/3.0/en/html/x549.html#installation-of-perl-modules 2) Make sure you've selected port 465 3) Configure Core:FQDN For me, if I do 1) and 2); it *Just Works* for Google Apps. -- Mike On Fri, Dec 10, 2010 a

[otrs] SMTP Sending error

2010-12-10 Thread Nik Martin
Just got OTRS 3.03 setup from the RPM on Centos 5.5. Trying to get ANY mail sending option working, with no luck. The error when trying to relay via Google Apps (SMTPS) is: Software error: Can't locate object method "new" via package "Net::SMTP::SSL" at /opt/otrs//Kernel/System/Email/SMTPS.pm

Re: [otrs] SMTP Configuration For OTRS

2010-01-07 Thread Sourabh Sarwate
Hi D Which OS you are using for OTRS? mine is on windows 2003 server +OTRS 2.4.5. For this just go into the Framework -> Core::Sendmail and select the SMTPS from the drop down list under the option. Give SendmailModule::Host: SendmailModule as your host ( in my case it smtp.gmail.com) and use

Re: [otrs] SMTP Configuration For OTRS

2010-01-07 Thread dnk
What did you do to fix it? D On 2010-01-06, at 7:37 PM, Sourabh Sarwate wrote: > Hi , > > Yes I am able to send the mail via SMTPS on windows server. > > Regards > Sourabh Sarwate > > On Thu, Jan 7, 2010 at 12:25 AM, dnk wrote: > Hey Sourabh Sarwate sourabh2783 at gmail.com, > > Did you

Re: [otrs] SMTP Configuration For OTRS

2010-01-06 Thread Sourabh Sarwate
Hi , Yes I am able to send the mail via SMTPS on windows server. Regards Sourabh Sarwate On Thu, Jan 7, 2010 at 12:25 AM, dnk wrote: > Hey Sourabh Sarwate sourabh2783 at gmail.com, > > Did you ever get this one figured out? Can you send via SMTPS now? > > D > -

Re: [otrs] SMTP Configuration For OTRS

2010-01-06 Thread dnk
Hey Sourabh Sarwate sourabh2783 at gmail.com, Did you ever get this one figured out? Can you send via SMTPS now? D - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe

Re: [otrs] SMTP Woes

2009-12-24 Thread Justin Holt
Now I have another problem. That worked perfectly, like it should have, but now I can't get OTRS to authenticate to Active Directory. It was working perfectly yesterday. Everything was working the way it should have (users were authenticating, emails were being sent as notifications, etc). Coul

Re: [otrs] SMTP Woes

2009-12-24 Thread Michiel Beijen
Great you have it working now. Basically, it's because of the reason why the exchange admin had to put you on a whitelist in order to send email. SMTP is a pretty old protocol and, if you have a port 25 smtp service, does not do any encryption. The old style SMTP does not even do authentication, w

Re: [otrs] SMTP Woes

2009-12-23 Thread Justin Holt
You guys are all fantastic. That was it, I took out my user name and password and it worked just fine. How does that work? Thanks, Justin Holt On Wed, Dec 23, 2009 at 3:50 PM, Michiel Beijen wrote: > On Wed, Dec 23, 2009 at 9:46 PM, Nils Leideck - ITSM > wrote: > > But if you're using port 2

Re: [otrs] SMTP Woes

2009-12-23 Thread Michiel Beijen
On Wed, Dec 23, 2009 at 9:46 PM, Nils Leideck - ITSM wrote: > But if you're using port 25 on Exchange, it's most probable that > you're running into issue because you ARE supplying a > username/password in your Core::Postmaster configuration. > > I think you wanted to pint to Framework -> Core::Se

Re: [otrs] SMTP Woes

2009-12-23 Thread Nils Leideck - ITSM
Hi, On 23.12.2009, at 21:25, Michiel Beijen wrote: > But if you're using port 25 on Exchange, it's most probable that > you're running into issue because you ARE supplying a > username/password in your Core::Postmaster configuration. I think you wanted to pint to Framework -> Core::Sendmail, ri

Re: [otrs] SMTP Woes

2009-12-23 Thread Michiel Beijen
Hi Justin, You're **supposed** to have all the packages you'll need for running OTRS, including the SSL modules. But if you're using port 25 on Exchange, it's most probable that you're running into issue because you ARE supplying a username/password in your Core::Postmaster configuration. If you

Re: [otrs] SMTP Woes

2009-12-23 Thread Justin Holt
It seems as if there are perl modules I'm missing (IO::Socket::SSL from what it looks, among others). I tried to use cpan to install all of these, but it seems under windows I'm coming up against some barriers. Every package I try to install always fails. Is this a problem with Strawberry Perl or

Re: [otrs] SMTP Woes

2009-12-23 Thread Justin Holt
I'm getting an error message that says it can not connect to 10.0.0.241 (our exchange server). I just talked to our head tech and he pointed out how we don't have port 25 open to anyone, otherwise we'd open ourselves to a crazy amount of spam. Instead I'd have to add the OTRS server to the SMTP c

Re: [otrs] SMTP Woes

2009-12-23 Thread David Holder
Hi Justin, What kind of error messages are you getting when trying to configure OTRS for SMTP via Exchange? What is posted in the OTRS syslog? What are your configuration settings in Core::Sendmail? Regards, David On Wed, Dec 23, 2009 at 3:23 PM, Justin Holt wrote: > Hi all, > I'm trying to se

[otrs] SMTP Woes

2009-12-23 Thread Justin Holt
Hi all, I'm trying to set up customer notifications with OTRS 2.4.5 on Windows Server 2003 (fully updated). The Domain Controller is on a separate server, and the Exchange 2003 is another separate server. This is probably an issue I'll have to take up with my boss (I'm a lowly college intern), but

Re: [otrs] SMTP Configuration For OTRS

2009-11-25 Thread Sourabh Sarwate
. > > Cheers, > Ilya > > -Original Message- > From: Sourabh Sarwate > To: "User questions and discussions about OTRS." > Date: Wed, 25 Nov 2009 19:03:19 +0900 > Subject: Re: [otrs] SMTP Configuration For OTRS > > > Hi > > > > After

Re: [otrs] SMTP Configuration For OTRS

2009-11-25 Thread Marco Vannini
quot;User questions and discussions about OTRS." > Date: Wed, 25 Nov 2009 19:03:19 +0900 > Subject: Re: [otrs] SMTP Configuration For OTRS > > > Hi > > > > After using the SMTPS I am getting following error > > > > > > > > Comment: > &g

Re: [otrs] SMTP Configuration For OTRS

2009-11-25 Thread Ilya Kornev
Nov 2009 19:03:19 +0900 Subject: Re: [otrs] SMTP Configuration For OTRS > Hi > > After using the SMTPS I am getting following error > > > > Comment: > Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: > Wed Nov 25 15:24:42 2009 >

Re: [otrs] SMTP Configuration For OTRS

2009-11-25 Thread Sourabh Sarwate
Hi After using the SMTPS I am getting following error Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Nov 25 15:24:42 2009 Message: Can't connect to smtp.gmail.com: ! Traceback (27043): Module: Kernel::System::Email::SMTPS::Send (v1.2) Line: 92 Mo

Re: [otrs] SMTP Configuration For OTRS

2009-11-24 Thread Sourabh Sarwate
Hi Michiel, I able to see the SMTPS option in core:sendmail module but when I am selecting it and press update button from the web interface its still showing SMTP so I am not able to configure the sendmail module by web interface. same problem I faced for the SMTP when I tried tp chegne the Send

Re: [otrs] SMTP Configuration For OTRS

2009-11-24 Thread Michiel Beijen
Hi Sourabh, You should use SMTPS to communicate with Google's SMTP servers. If you don't see that option in Core::Sendmail, please check if all needed Perl modules are installed. See also: http://doc.otrs.org/2.4/en/html/c1572.html#email-sending-smtp ((enjoy)) - Michiel Beijen R&D OTRS AG Norsk-

[otrs] SMTP Configuration For OTRS

2009-11-24 Thread Sourabh Sarwate
Dear Members, I am getting following error when I am configuring SMTP details to sned the mail via OTRS Error: Can't connect to smtp.gmail.com: Operation now in progress! Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Nov 24 18:21:23 2009 Message: Can'

Re: [otrs] OTRS SMTP/Smart Host Configuration and Sending Emails

2009-09-07 Thread Sheela Venkatesan
ation. *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of *Sheela Venkatesan *Sent:* 07 September 2009 10:30 *To:* otrs@otrs.org *Subject:* [otrs] OTRS SMTP/Smart Host Configuration and Sending Emails Hi I have installed

Re: [otrs] OTRS SMTP/Smart Host Configuration and Sending Emails

2009-09-07 Thread Glossop, Andrew
bject: [otrs] OTRS SMTP/Smart Host Configuration and Sending Emails Hi I have installed OTRS system on Windows XP and trying to send e-mail tickets from the OTRS system through the SMTP mail server But i am getting the following exception ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Mon Sep

[otrs] OTRS SMTP/Smart Host Configuration and Sending Emails

2009-09-07 Thread Sheela Venkatesan
Hi I have installed OTRS system on Windows XP and trying to send e-mail tickets from the OTRS system through the SMTP mail server But i am getting the following exception ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Mon Sep 7 14:57:56 2009 Message: SMTP authentication failed: 5355.7.3 Au

Re: [otrs] SMTP error

2009-04-15 Thread Emily Flynn
...@otrs.org 15/04/2009 16:41 Please respond to "User questions and discussions about OTRS." To "User questions and discussions about OTRS." cc Subject Re: [otrs] SMTP error Looks like your SMTP server doesn't support authentication. Just disable that part. 2009/

Re: [otrs] SMTP error

2009-04-15 Thread Matthew Coulson
Looks like your SMTP server doesn't support authentication. Just disable that part. 2009/4/15 Emily Flynn > > > Error: SMTP authentication failed: 500Command unknown: 'AUTH'! Enable > Net::SMTP debug f[..] - OTRS mailing list: o

[otrs] SMTP error

2009-04-15 Thread Emily Flynn
Hi, I'm setting up OTRS with a system email account that is a lotus account. I'm quite sure I have the right settings in place in the sendmail module, but when I try to send a mail using the admin notification tool, I keep on getting this error. Does anyone have any suggestions on what I shou

Re: [otrs] SMTP send Exchange

2009-04-09 Thread Marco Vannini
Hi Marc, I think that you just have to try a telnet from your otrs box to the smtp like: telnet serverml.X. 25 and see if it return somthing like: [r...@hlt02720 ~]# telnet 0 25 Trying 0.0.0.0... Connected to 0. Escape character is '^]'. 220 localhost.localdomain ESMTP Sendmail 8.14.2/8

[otrs] SMTP send Exchange

2009-04-09 Thread Marc Lecocq
Hi, I can receive through POP server of my exchange (SBS 2003) but no way to send. I've tried a lot of different configs, even with sendmail (no Exchange) I can't.. Does anyone have a clear explanation how to configure with Exchange to send through it ? (in french it's better J ) or with a

[otrs] SMTP configuration problem

2009-02-10 Thread Riccardo Michele Filippone
Hello, I'm trying to set up SMTP feature... I open sysconfig->Framework->Core::Sendmail And I set: SendmailModule: SMTP (because I've an external smtp server) sendmailModule::CMD: /usr/sbin/sendmail -i -f (but I think it's not necessary right?) SendmailModule::Host mail.netsons.com Port: 25

[otrs] SMTP Operation now in progress Error

2009-01-09 Thread Bart Wallace
Hello, OTRS 2.3.3, SLES10, GW 6.5.1, eDirectory I have the following SMTP configuration in Config.pm $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP'; $Self->{'SendmailModule::Host'} = 'emailserver.protected.protected.us'; $Self->{'SendmailModule::Port'} = '25'; $Self->{'

[otrs] SMTP authentication in OTRS - Relay access denied

2008-10-20 Thread Tonatiuh Medina
Hi all, My IT dept. has made some changes to our email server. For security reasons email clients now need to authenticate to send emails (SMTP authentication). This change is now causing any email going out from OTRS to bounce back with the error: "Relay access denied". I did some research

[otrs] SMTP authentication failed

2007-09-10 Thread Maciej Łoszajc
Hello guys, It's regarding OTRS 2.2.1: When I want to reply to a ticket I'm getting message: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Sep 10 13:50:18 2007 Message: SMTP authentication failed! Enable debug for more info! Traceback (2700): Module: Kernel::System::Email::SMTP::Send

Re: [otrs] SMTP in OTRS 2.2

2007-08-29 Thread Laurent Minost
Hi Mark, You will find these configuration items under Admin / SysConfig / Framework -> Core::Sendmail Best regards, Laurent MINOST Le mercredi 29 août 2007 à 09:18 +0200, [EMAIL PROTECTED] a écrit : > > Hi all, > > I have setup OTRS on our network. We have an SMTP server here and I > woul

[otrs] SMTP in OTRS 2.2

2007-08-29 Thread MduPlessis
Hi all, I have setup OTRS on our network. We have an SMTP server here and I would like to get the email feature of OTRS working here. But I only see a POP3 tab. Can you use OYRS with an SMTP sevrer? Your response will be greatly appreciated. Thanks in advance! Regards, Mark du Plessis IT Sup

Re: [otrs] SMTP problem!!!!!!

2007-08-22 Thread Gonzalo Servat
On 8/22/07, Alan Creed <[EMAIL PROTECTED]> wrote: > > Hi All > Im using smtp and when I try to send some mails to some domains I got > this: > > Message: Can´t send to: [EMAIL PROTECTED] Enable debug for more info. > To enable debug does not help very much. > This may not be OTRS related. Have a l

[otrs] SMTP problem!!!!!!

2007-08-22 Thread Alan Creed
Hi All Im using smtp and when I try to send some mails to some domains I got this:   Message: Can´t send to: [EMAIL PROTECTED]. Enable debug for more info. To enable debug does not help very much.   Please, help Windows Live Messenger, la nueva generación de tu MSN. ¡Ha

RE: [otrs] SMTP Authnetication Failed

2007-02-02 Thread Amit Jain
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Wojciechowski Sent: Saturday, February 03, 2007 5:52 AM To: User questions and discussions about OTRS.org Subject: RE: [otrs] SMTP Authnetication Failed Hello, I'm on an exchange server as well are you using your domain i

RE: [otrs] SMTP Authnetication Failed

2007-02-02 Thread Dave Wojciechowski
Hello, I'm on an exchange server as well are you using your domain in the username for example [EMAIL PROTECTED] From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Amit Jain Sent: Friday, February 02, 2007 7:22 AM To: otrs@otrs.org Subject:

[otrs] SMTP Authnetication Failed

2007-02-02 Thread Amit Jain
Hello, I want to configure the exchange server for my organization with OTRS. I have added to host server for the exchange server in smtp and pop3 settings and also the username and password. When I try to email a ticket from Admin I get a syslog SMTP authentication failed! Enable debug fo

[otrs] SMTP Change and Debug

2006-08-20 Thread Jim Wright
Hi Keith, I saw your post on OTRS smtp problems, as I was having the same trouble.   I couldn't get Debug to give me anything useful, despite this post and the other one (favicon was mentioned..?) - so I had to dust off my Perl book and see what was happening in the code myself.  Appears to

[otrs] SMTP Change and Debug

2006-08-01 Thread Keith Turner
I had OTRS working well, but we moved to an exchange server for our main email system, which had some security features that precluded OTRS sending through it (don't ask, internal process not technical limitation). I have tried to move to a different mail server that we can use, and admin notific

RE: [otrs] smtp problem

2006-06-29 Thread Anthony Davis
6 3:41 PM To: otrs@otrs.org Subject: RE: [otrs] smtp problem yea I'm having the same problem, but my otrs is configured as smtp and points to my linux server(sendmail) as the relay...Right now I'm using Tiny software firewall on the windows box which houses the otrs systemIt can pull

RE: [otrs] smtp problem

2006-06-29 Thread Tom French
received this in error, please contact the sender and delete the material from any computer. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Anthony Davis Sent: Thursday, June 29, 2006 3:41 PM To: otrs@otrs.org Subject: RE: [otrs] smtp problem yea I'm h

RE: [otrs] smtp problem

2006-06-29 Thread Anthony Davis
ou received this in error, please contact the sender and delete the material from any computer. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom French Sent: Wednesday, June 28, 2006 4:49 PM To: User questions and discussions about OTRS.org Subject: RE: [otrs

RE: [otrs] smtp problem

2006-06-29 Thread Tom French
4:49 PM To: User questions and discussions about OTRS.org Subject: RE: [otrs] smtp problem Since we are ALL trying to trouble shoot this, here are some findings from us. We used [EMAIL PROTECTED] as a email address for the group id of [EMAIL PROTECTED] We found that the [EMAIL PROTECTED] would

Re: [otrs] smtp problem

2006-06-29 Thread Andy Lubel
, June 29, 2006 10:15 AM > To: User questions and discussions about OTRS.org > Subject: Re: [otrs] smtp problem > > Your SMTP has issues :( > > Im no exchange guru but basically you need to allow your OTRS system to > "relay" through your exchange SMTP. This is

RE: [otrs] smtp problem

2006-06-29 Thread Tom French
Behalf Of Andy Lubel Sent: Thursday, June 29, 2006 10:15 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] smtp problem Your SMTP has issues :( Im no exchange guru but basically you need to allow your OTRS system to "relay" through your exchange SMTP.

Re: [otrs] smtp problem

2006-06-29 Thread Andy Lubel
open connection to the host, > on port > 25: Connect failed > > > Tom French > > > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Andy Lubel > Sent: Wednesday, June 28, 2006 2:03 PM > To: User questions and discu

RE: [otrs] smtp problem

2006-06-28 Thread Tom French
ion to the host, on port 25: Connect failed Tom French -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Lubel Sent: Wednesday, June 28, 2006 2:03 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] smtp problem Let us know ho

RE: [otrs] smtp problem

2006-06-28 Thread Tom French
PROTECTED] On Behalf Of Andy Lubel Sent: Wednesday, June 28, 2006 2:03 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] smtp problem Let us know how this test works out: Open a command prompt/shell on the computer that has OTRS installed Type in "T

Re: [otrs] smtp problem

2006-06-28 Thread Andy Lubel
Let us know how this test works out: Open a command prompt/shell on the computer that has OTRS installed Type in "TELNET [exchange.servername.here] 25" (where [exchange.servername.here] is your exchange/SMTP server). You should get a window that looks like this: #telnet infiniti.lala.com 25 #Tryi

[otrs] smtp problem

2006-06-28 Thread Keith Turner
We changed from our Postfix on Linux mail server system to Exchange also a few weeks ago, and it killed our mail notification. Our new IT security policy probably means that OTRS never will be routed through exchange. I have been looking at alternative solutions, specifically setting up sendmail o

RE: [otrs] smtp problem

2006-06-28 Thread Joseph Atkins
PROTECTED] On Behalf Of Tom French Sent: Wednesday, June 28, 2006 12:27 PM To: User questions and discussions about OTRS.org Subject: RE: [otrs] smtp problem   Yes that address is now in, but it still refuses to connect. I should have stated, that otrs will not smtp to ANY public relay sites

RE: [otrs] smtp problem

2006-06-28 Thread Tom French
received this in error, please contact the sender and delete the material from any computer. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joseph Atkins Sent: Wednesday, June 28, 2006 11:37 AM To: 'User questions and discussions about OTRS.org' Subject: RE: [

RE: [otrs] smtp problem

2006-06-28 Thread Joseph Atkins
Behalf Of Tom French Sent: Wednesday, June 28, 2006 11:37 AM To: User questions and discussions about OTRS.org Subject: RE: [otrs] smtp problem   Joseph,   That makes sense, except the exchange server is on the same network inside of our firewall, as the otrs server is located. The otrs server is

RE: [otrs] smtp problem

2006-06-28 Thread Tom French
Behalf Of Joseph Atkins Sent: Wednesday, June 28, 2006 11:32 AM To: 'User questions and discussions about OTRS.org' Subject: RE: [otrs] smtp problem   Exchange itself does not naturally allow outside services to access it’s SMTP.  What your probably going to have to do is open relaying i

RE: [otrs] smtp problem

2006-06-28 Thread Joseph Atkins
OTRS.org Subject: [otrs] smtp problem   We have tried reading the documentation, and setting the ip address and the public ip or fqdn for our exchange server to send an email from OTRS When a new ticket is generated. Nothing seems to work, can anyone think of how to approach this problem

[otrs] smtp problem

2006-06-28 Thread Tom French
We have tried reading the documentation, and setting the ip address and the public ip or fqdn for our exchange server to send an email from OTRS When a new ticket is generated. Nothing seems to work, can anyone think of how to approach this problem.?   ERROR: OTRS-CGI-10 Perl: 5.8.6 OS:

Re: [otrs] SMTP

2006-06-18 Thread Nils Breunese (Lemonbit Internet)
Tom French wrote: Something has changed, as smtp was working of sending emails to the customers. When we send a reply to them now, we get an Error: can’t connect to 192.168.xxx.xxx: Unknown error! Is there a place in the configs to set up the username and password for the email account

[otrs] SMTP

2006-06-16 Thread Tom French
Something has changed, as smtp was working of sending emails to the customers.   When we send a reply to them now, we get an Error: can’t connect to 192.168.xxx.xxx: Unknown error!   Is there a place in the configs to set up the username and password for the email account we are sending

Re: Re: [otrs] SMTP Problem

2005-11-10 Thread Volker . Lipper
: > Yes, I have checked the maillog and there are no entries for my otrs user. > > - Original Message - > From: "Pim Rupert (Lemonbit)" <[EMAIL PROTECTED]> > To: "User questions and discussions about OTRS.org" > Sent: Thursday, November 10, 200

Re: [otrs] SMTP Problem

2005-11-10 Thread piperdoon
Yes, I have checked the maillog and there are no entries for my otrs user. - Original Message - From: "Pim Rupert (Lemonbit)" <[EMAIL PROTECTED]> To: "User questions and discussions about OTRS.org" Sent: Thursday, November 10, 2005 8:15 PM Subject: Re: [ot

Re: [otrs] SMTP Problem

2005-11-10 Thread Pim Rupert (Lemonbit)
I have recently installed OTRS and it is a fine trouble ticket system, however I am having problems getting the email notifications to work on the FreeBSD system which I installed it upon. I know that SMTP works fine on the system since I have various other apps which use SMTP port 25 etc

[otrs] SMTP Problem

2005-11-10 Thread piperdoon
Hello -     I have recently installed OTRS and it is a fine trouble ticket system, however I am having problems getting the email notifications to work on the FreeBSD system which I installed it upon. I know that SMTP works fine on the system since I have various other apps which use SMTP p

RE: [otrs] smtp error

2005-09-14 Thread Duarte Cordeiro
PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Florent PREVOST Sent: quarta-feira, 14 de Setembro de 2005 16:21 To: otrs@otrs.org Subject: [otrs] smtp error   Hi all,   I'm using OTRS 1.3.2 with fetchmail and sendmail. In the RAW file I've

[otrs] smtp error

2005-09-14 Thread Florent PREVOST
  Hi all,   I'm using OTRS 1.3.2 with fetchmail and sendmail. In the RAW file I've such error message every 5 minutes : fetchmail: SMTP error: 451 4.1.8 Domain of sender address [EMAIL PROTECTED] does not resolvefetchmail: SMTP error: 451 4.1.8 Domain of sender address [EMAIL PROTECTED

RE: [otrs] SMTP Authentication

2005-08-26 Thread Joe Fusco
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of West, Bradley G. Sent: Friday, August 26, 2005 9:06 AM To: User questions and discussions about OTRS.org Subject: RE: [otrs] SMTP Authentication   Joe,   Sometimes cable and DSL providers require that your user name be in the format

RE: [otrs] SMTP Authentication

2005-08-26 Thread West, Bradley G.
parameter for check MX record to 0 in your Config.pm file.       $Self->{CheckMXRecord} = 0;   I hope this points you in the right direction   Brad From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe FuscoSent: Friday, August 26, 2005 9:51 AMTo: otrs@otrs.orgSubject: [otrs] S

[otrs] SMTP Authentication

2005-08-26 Thread Joe Fusco
I’m running off a cable modem with the ISPs mail system.  I don’t have an email account set up with them for OTRS. I have OTRS running local since I am the only user.  I’m not worried about incoming mail. I can easily create the tickets by hand.  I would, however, like to have OTRS send out

Re: [otrs] OTRS SMTP Error

2005-08-03 Thread Christian Schoepplein
Hello, On Wed, Aug 03, 2005 at 04:42:47PM +0700, nuttapong wrote: > I had encounter a problem with sending mail out using SMTP (both for reply > and email ticket) to an external account, (but it work fine to an email > address within my organization) they do not get email at all > > My Mai

[otrs] OTRS SMTP Error

2005-08-03 Thread nuttapong
Dear all,   I had encounter a problem with sending mail out using SMTP (both for reply and email ticket) to an external account, (but it work fine to an email address within my organization) they do not get email at all   My Mail server is Exchange 2003 OTRS: 1.3.2 OS SuSE Linux 9.3

Re: [otrs] smtp relay

2005-07-06 Thread Christian Schoepplein
Hello Subramanya, On Mi, Jul 06, 2005 at 10:48:53 +0530, Subramanya N.V wrote: >I am using OTRS and I am facing problem after sending mail to customer. >A) My mail is not reaching to the customer email id. >B) mail is bouncing back stating spam has blocked the so and so ip address >since the otrs

[otrs] smtp relay

2005-07-05 Thread Subramanya N.V
Hi Everyone, I am using OTRS and I am facing problem after sending mail to customer. A) My mail is not reaching to the customer email id. B) mail is bouncing back stating spam has blocked the so and so ip address since the otrs sent mail without any ISP. How do I resolve this problem, can somebody

Re: [otrs] SMTP server requires SSL and authentication

2005-06-23 Thread Jeremy Blain
You might give Net::SMTP::SSL a try. It's supposed to be API compatible with Net::SMTP. http://search.cpan.org/~cwest/Net-SMTP-SSL-1.01/lib/Net/SMTP/SSL.pm Christian Schoepplein wrote: Hi Carl, On Mi, Jun 22, 2005 at 11:07:43 -0700, Sheline, Carl (LLU) wrote: Our mail server requires SSL a

Re: [otrs] SMTP server requires SSL and authentication

2005-06-23 Thread Christian Schoepplein
Hi Carl, On Mi, Jun 22, 2005 at 11:07:43 -0700, Sheline, Carl (LLU) wrote: >Our mail server requires SSL and authentication for SMTP. I >understand that OTRS supports STMP authentication but I didn't see any >option for SSL. OTRS is using the Net::SMTP cpan module to send the mails. While this

[otrs] SMTP server requires SSL and authentication

2005-06-22 Thread Sheline, Carl (LLU)
Our mail server requires SSL and authentication for SMTP. I understand that OTRS supports STMP authentication but I didn't see any option for SSL. What are my options? Or what am I missing? Thanks, Carl Sheline School of Dentistry Loma Linda University ___

Re: [otrs] smtp for otrs

2004-10-07 Thread Tyler Hepworth
On Thu, 07 Oct 2004 16:32:57 -0400, Laurent Seguin <[EMAIL PROTECTED]> wrote: > Hi all, > > I read chapter 8 of the otrs manual which describes that I should use > sendmail or exim with it. I'm using James stmp/pop server mail and would > like to know if anyone as any experience with it ? > > Tha

[otrs] smtp for otrs

2004-10-07 Thread Laurent Seguin
Hi all, I read chapter 8 of the otrs manual which describes that I should use sendmail or exim with it. I'm using James stmp/pop server mail and would like to know if anyone as any experience with it ? Thanks for your help, Laurent ___ OTRS mailing lis

Re: [otrs] SMTP Mail Settings Question

2004-05-31 Thread Robert Kehl
On Tuesday, June 01, 2004 5:33 AM Jesse <[EMAIL PROTECTED]> wrote: > Can't load sendmail backend module Kernel::System::Email:SMTP! syntax > error at (eval 218) line 1, near "require Kernel::System::Email:" > > This looks to me as if it's trying to load sendmail, but with the > entries I used tha

Re: [otrs] SMTP Mail Settings Question

2004-05-31 Thread Jesse
Robert Kehl wrote: On Tuesday, June 01, 2004 4:34 AM Jesse <[EMAIL PROTECTED]> wrote: Is this all I need to send e-mails out from otrs? This is one way, yes. Or do I need to configure sendmail? This were the other one, yes. SMTP is sufficient, thou

Re: [otrs] SMTP Mail Settings Question

2004-05-31 Thread Robert Kehl
On Tuesday, June 01, 2004 4:34 AM Jesse <[EMAIL PROTECTED]> wrote: > Is this all I need to send e-mails out from otrs? This is one way, yes. > Or do I need to > configure sendmail? This were the other one, yes. SMTP is sufficient, though. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk

[otrs] SMTP Mail Settings Question

2004-05-31 Thread Jesse
Is this all I need to send e-mails out from otrs? Or do I need to configure sendmail? $Self->{'SendmailModule'} = 'Kernel::System::Email:SMTP'; $Self->{'SendmailModule::Host'} = 'my.ispssmtp.server'; $Self->{'SendmailModule::Port'} = '25'; $Self->{'SendmailModule::AuthUser'} = '';

Re: [otrs] smtp authentication failed

2003-12-30 Thread Emmanuel ESCARABAJAL
Hi, great you find out to make it work ... it is really a GREAT software and it's WORTH learning it! Happy New Year :-)) MaNU Akshay Thapliyal a écrit: Hi Emmanuel, Thanks a ton. The problem was that I ASSUMED that SMTP authentication would be necessary if I wanted to send email as the us

Re: [otrs] smtp authentication failed

2003-12-30 Thread Akshay Thapliyal
Hi Emmanuel, Thanks a ton. The problem was that I ASSUMED that SMTP authentication would be necessary if I wanted to send email as the user whose email account I am using. Once I removed that it seems to work fine.{I wasnt using sendmail and there wasnt any firewall. I only wanted all outgoing

Re: [otrs] smtp authentication failed

2003-12-30 Thread Emmanuel ESCARABAJAL
Hi, - Are you sure you need to authenticate to send mail thru your smtp server ? - Are you running sendmail or postfix or ... - If postfix, did you configure something in main.cf so postfix act like if he was sendmail (something like : sendmail_path = /usr/sbin/sendmail ) but not sure if it ap

[otrs] smtp authentication failed

2003-12-30 Thread Akshay Thapliyal
Hi, I've recently installed otrs and was facing some problems when trying to configure it. I want to use an email account on another machine for the purposes of receiving and sending email and run the otrs system on a different machine. The pop access works smoothly, however, the outgoing SMTP

Re: [otrs] SMTP auto-response email

2003-10-16 Thread Martin Edenhofer
Hi Nelson, On Thu, Oct 16, 2003 at 04:44:24PM -0400, nelson pereira wrote: > When a customer sends a email to support, I want them to receive an > introduction email and tell them the ticket # and how to proceed. > > I have setup a [ Responses <-> Queue ] and a reply as type = auto reply. > > Bu

[otrs] SMTP auto-response email

2003-10-16 Thread nelson pereira
Hello, When a customer sends a email to support, I want them to receive an introduction email and tell them the ticket # and how to proceed. I have setup a [ Responses <-> Queue ] and a reply as type = auto reply. But the user does not receive the email back, only when we reply to it from within