Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

I am not sure if you've seen them, but there's a couple of very nice GUIs for managing FreeSwitch. Blue.box comes to mind... I really like what the folks at 2600hz.org have put together there. -- Robert On 3/11/2012 4:49 PM, Tony Graziano wrote: Gotcha. I'm not sure that page really work

Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

Michael, Yeah -- I think FreeSwitch is terrific. I just need to find out where to start when it comes to building a custom app using the integrated FreeSwitch. Any good starting point suggestions? -- Robert On 3/11/2012 4:47 PM, Michael Picher wrote: Robert, The old media services were

Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

Robert, The old media services were replaced with FreeSwitch many moons ago... Some things were lost, some were gained. Mike On Sun, Mar 11, 2012 at 5:43 PM, Robert B wrote: > Tony, > > I understand -- you're correct. I apologize for the snark, it just rubs me > the wrong way when it looks l

Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

Tony, I understand -- you're correct. I apologize for the snark, it just rubs me the wrong way when it looks like functionality is repressively lost. -- Robert On 3/11/2012 4:41 PM, Tony Graziano wrote: he didn't suggest deleting it. He suggested replacing it with a file if the same name

Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

he didn't suggest deleting it. He suggested replacing it with a file if the same name, different length, say .25 seconds, that is silent. There would be no error condition introduced and many others have done this... On Mar 11, 2012 5:37 PM, "Robert B" wrote: > If you think about it, should dele

Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

If you think about it, should deleting WAV file and creating an error condition really be the best way to address the issue? Technically, what you've proposed does work but it's really sloppy when it sounds like, per Doug Hubler, that the framework for these sort of changed did exist, before 4

Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

3.10 used a sipx specific media server. 4.2 and later moved media services to freeswitch. I don't think the wiki example is entirely accurate for. 4.4 installation. While an ivr XML expert, the corresponding XML tags to bridge audio, etc. are different in freeswitch in general. On Mar 11, 2012 5:2

Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

On 3/11/2012 12:53 PM, Douglas Hubler wrote: > unfortunately someone didn't delete those files, but they are not used > anymore Lovely... > also, auto attendant in 4.0 - 4.6 is not very flexible at all, hard > coded java logic. If you study java code in sipxivr, you might be able > to figure

Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

why don't you just report a blank wav file for please_hold.wav ? On Sun, Mar 11, 2012 at 1:43 PM, Robert B wrote: > I've been asked to make a change to the auto-attendant if possible... > > I've made a test change to > "/usr/share/www/doc/aa_vxml/autoattendant-operator.vxml" (I removed the > "+

Re: [sipx-users] Auto-attendant voodoo... am I doing this right?

On Sun, Mar 11, 2012 at 1:43 PM, Robert B wrote: > I've been asked to make a change to the auto-attendant if possible... > > I've made a test change to > "/usr/share/www/doc/aa_vxml/autoattendant-operator.vxml" (I removed the > "+ 'please_hold.wav'" to the extension transfer section. > > I restate

[sipx-users] Auto-attendant voodoo... am I doing this right?

I've been asked to make a change to the auto-attendant if possible... I've made a test change to "/usr/share/www/doc/aa_vxml/autoattendant-operator.vxml" (I removed the "+ 'please_hold.wav'" to the extension transfer section. I restated sipxecs yet dialing an extension at the Operator prompt st

Re: [sipx-users] Auto Attendant

as long as you are not trying to originate transfers, i would suggest xlite. On Sun, Feb 5, 2012 at 10:29 PM, Roman Gelfand wrote: > Which one would you recommend? > > > On Sun, Feb 5, 2012 at 9:13 PM, Tony Graziano > wrote: >> Blink is a poor choice. Onsip says it does not support bound or atte

Re: [sipx-users] Auto Attendant

Which one would you recommend? On Sun, Feb 5, 2012 at 9:13 PM, Tony Graziano wrote: > Blink is a poor choice. Onsip says it does not support bound or attends > transfer. If this is the case, it would appear a more properly suit ua is in > order. > > On Feb 5, 2012 8:11 PM, "Roman Gelfand" wrote

Re: [sipx-users] Auto Attendant

Blink is a poor choice. Onsip says it does not support bound or attends transfer. If this is the case, it would appear a more properly suit ua is in order. On Feb 5, 2012 8:11 PM, "Roman Gelfand" wrote: > The softphone is blink. The intranet is defined correctly. > > Thanks again. > > On Sun, Fe

Re: [sipx-users] Auto Attendant

The softphone is blink. The intranet is defined correctly. Thanks again. On Sun, Feb 5, 2012 at 7:20 PM, Tony Graziano wrote: > What is the uA? Is the subnet defined in the intranets? > > On Feb 5, 2012 6:06 PM, "Roman Gelfand" wrote: >> >> sipx server sits in the dmz. >> >> I have configured

Re: [sipx-users] Auto Attendant

What is the uA? Is the subnet defined in the intranets? On Feb 5, 2012 6:06 PM, "Roman Gelfand" wrote: > sipx server sits in the dmz. > > I have configured auto attendant dial plan using, among other things, > one of the prompts transfers a call to an extension on the same subnet > at sipx server

[sipx-users] Auto Attendant

sipx server sits in the dmz. I have configured auto attendant dial plan using, among other things, one of the prompts transfers a call to an extension on the same subnet at sipx server. Specifically, when caller preeses 1, it should get them to extension 233, UA in dmz. I have registered a phone

Re: [sipx-users] Auto-Attendant

Not yet... This will not make it into 4.6 either. There was a patch supplied for different levels of security but it didn't even go to the level of which AA's a group of users can manage.. All it really did was lock down a number of menu items based on the group you were in. We've taken a look

Re: [sipx-users] Auto-Attendant

would function the same. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Bryan Anderson Sent: Thursday, December 29, 2011 7:28 PM To: Discussion list for users of sipXecs software Subject: [sipx-users] Auto-Attendant Is there a way to

[sipx-users] Auto-Attendant

Is there a way to give a group of users access to manage a subset of auto-attendant's without giving them superadmin access? -Bryan Anderson ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx

Re: [sipx-users] Auto Attendant transfer to Conference through Audiocodes

oundry.org] On Behalf Of Kyle > Haefner > Sent: Tuesday, August 23, 2011 9:04 AM > To: sipx-users > Subject: [sipx-users] Auto Attendant transfer to Conference through > Audiocodes > > Hi Users, > > I have openUC 4.4 connected through an Audiocodes Mediant 2000 > (firm

Re: [sipx-users] Auto Attendant transfer to Conference through Audiocodes

011 9:04 AM > To: sipx-users > Subject: [sipx-users] Auto Attendant transfer to Conference through > Audiocodes > > Hi Users, > > I have openUC 4.4 connected through an Audiocodes Mediant 2000 (firmware > 5.8).  I'm trying to set up an AutoAttendant to transfer calls int

Re: [sipx-users] Auto Attendant transfer to Conference through Audiocodes

fixed by changing IP address to FQDN. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Kyle Haefner Sent: Tuesday, August 23, 2011 9:04 AM To: sipx-users Subject: [sipx-users] Auto Attendant transfer to Conference th

Re: [sipx-users] Auto Attendant - Restrict Extensions Dialed

Josh: Thanks for the quick reply. I have opened a feature request at http://track.sipfoundry.org/browse/XX-9814 . I'd contribute a patch for the feature, but I'm certain my java skills aren't quite up to the task. Java is not my best attribute. Regards, Robert On Aug 22, 2011, at 2:

Re: [sipx-users] Auto Attendant - Restrict Extensions Dialed

This is not currently a feature of sipXecs. This really is a multi tenant feature. In order to implement this you'd need to dig into the IVR java code and add some functionality to restrict the auto attendant to certain groups of extensions, and also add an option in the auto attendant configurati

[sipx-users] Auto Attendant - Restrict Extensions Dialed

I'm working on building a few new Auto Attendants, but I have a requirement that I am unsure how to build out on sipXecs (4.4). I need to be able to restrict the AA to allow the caller to enter only a subset of extensions. For example, we have extensions 200-220 is "Administration", 221-240 is

Re: [sipx-users] Auto-Attendant and Phone Book Transfer without Audio

Well, you should probably get off 4.2.0 and move to 4.2.1. I have no comment on the Grandstream stuff when it became a threat to my follicles... On Wed, Mar 30, 2011 at 2:21 PM, John Dilks wrote: > > Content-Type: text/plain; > charset="utf-8" > Content-Transfer-Encoding: 8bit > Organization:

Re: [sipx-users] Auto-Attendant and Phone Book Transfer without Audio

Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <58281> Message-ID: I thought I was being clear. I didn't realize that I needed to include the text of each message that I had alre

Re: [sipx-users] Auto-Attendant and Phone Book Transfer without Audio

you've not been very descriptive in your setup or your problem... if you would like people to help try providing clear and concise configuration information, and describe the problem you are having and what you do to create the problem. Things like version of software, type of phone, version of p

Re: [sipx-users] Auto-Attendant and Phone Book Transfer without Audio

Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <58191> Message-ID: I really need to get Auto-Attendant working so that I can get rid of 48 phone lines. I need help in creating a

Re: [sipx-users] Auto-Attendant and Phone Book Transfer without Audio

Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <57896> Message-ID: I have tested using Wireshark to capture traffic. I have found that when doing Manual Transfers and 3-way conf

Re: [sipx-users] auto-attendant messages are played real fast

Thanks for the reply. We currently have a SBC and gateway setup in our SIPX box. Does it mean we are by passing bandwidth equipment now?  you would need to use an sbc to do that. Alternatively, you can have a properly configured firewall to do the nat translation and setup a standard sip trunk

Re: [sipx-users] auto-attendant messages are played real fast

; > -SrinvasaRao Seelam > > -- > *From:* Tony Graziano > *To:* Discussion list for users of sipXecs software < > sipx-users@list.sipfoundry.org> > *Sent:* Sun, January 9, 2011 7:04:40 PM > > *Subject:* Re: [sipx-users] auto-attendant messages are played real fast >

[sipx-users] auto-attendant messages are played real fast

Could anyone please look at the attached sipx trace file? As it was shown in the log, SIPX is trying to set the ptime to 20. Can anyone kinldy advise me how I can force my PBX not to negotiate for ptime 20. P.S we have already changed the value of codec-prefs value to 30 in "sofia.conf.xml.v

Re: [sipx-users] auto-attendant messages are played real fast

ssion list for users of sipXecs software Sent: Sun, January 9, 2011 7:04:40 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast Ugh. You are using one of those pesky edgemarc boxes from them. You should be simply doing an unmanaged gateway from sipx to their box. Your shoul

Re: [sipx-users] auto-attendant messages are played real fast

this? Thanks and have a nice day, -SrinivasaRao Seelam - Original Message From: Douglas Hubler To: srinivasa rao Cc: Discussion list for users of sipXecs software Sent: Fri, January 28, 2011 9:11:00 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast On Fri, Jan 2

Re: [sipx-users] auto-attendant messages are played real fast

On Fri, Jan 28, 2011 at 7:25 PM, srinivasa rao wrote: > could you please tell me the file names for the template files? every file in that directory (not sub directories) is a template. they end in .vm ___ sipx-users mailing list sipx-users@list.sipfoun

Re: [sipx-users] auto-attendant messages are played real fast

/etc/sipxpbx/freeswitch then send profiles. - Original Message From: Douglas Hubler To: Discussion list for users of sipXecs software Sent: Wed, January 5, 2011 11:29:20 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast On Wed, Jan 5, 2011 at 4:40 PM

Re: [sipx-users] auto-attendant messages are played real fast

On Thu, Jan 27, 2011 at 10:16 PM, srinivasa rao wrote: > 2) Afterthis, I called bandwidth again; bandwidth asked me to change a > value of in the > freeswitch/conf/sip_profiles/internal.xml file. Therefore, I rebooted the > server. Also, in the management interface, I clicked on the server and cl

Re: [sipx-users] auto-attendant messages are played real fast

Sistla < > sapphire551...@yahoo.com> > *Sent:* Thu, January 27, 2011 11:41:07 PM > > *Subject:* Re: [sipx-users] auto-attendant messages are played real fast > > I think the reINVITe came from sipXbridge. Not so sure if this is > something hard-coded but perhaps it's t

Re: [sipx-users] auto-attendant messages are played real fast

On 1/27/2011 10:41 PM, Joegen Baclor wrote: > Run away! Isn't the provider bandwidth.com? I thought they were one of the highly recommended ITSPs on here ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.o

Re: [sipx-users] auto-attendant messages are played real fast

; Ram N ; Mala Sistla Sent: Thu, January 27, 2011 11:41:07 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast I think the reINVITe came from sipXbridge.  Not so sure if this is something hard-coded but perhaps it's the reason why ptime is set to 20 in freeswitch

Re: [sipx-users] auto-attendant messages are played real fast

-- *From:* Joegen Baclor *To:* Discussion list for users of sipXecs software *Cc:* srinivasa rao *Sent:* Wed, January 19, 2011 6:51:43 PM *Subject:* Re: [sipx-users] auto-attendant messages are played real fast On Thursday, 20 January, 2011 12:26 AM, srinivasa rao wrote: Could a

Re: [sipx-users] auto-attendant messages are played real fast

utoattendant issue? Thanks and have a nice day, -SrinivasaRao Seelam    From: Joegen Baclor To: Discussion list for users of sipXecs software Cc: srinivasa rao Sent: Wed, January 19, 2011 6:51:43 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast On T

Re: [sipx-users] auto-attendant messages are played real fast

On Thursday, 20 January, 2011 12:26 AM, srinivasa rao wrote: Could anyone please help me with changing the ptime value in sipx? We have our VoIP router from bandwidth.com. They changed their ptime setting from 20 to 30 in the mid of december 2010. Bandwidth also told me the following: 1) Call c

Re: [sipx-users] auto-attendant messages are played real fast

ks and have a nice day, > > SrinivasaRao Seelam > > > > -- > *From:* srinivasa rao > > *To:* Discussion list for users of sipXecs software < > sipx-users@list.sipfoundry.org> > *Sent:* Tue, January 18, 2011 9:38:32 PM > > *Subject:* Re: [sipx-users] auto-attend

[sipx-users] auto-attendant messages are played real fast

From: Tony Graziano To: Discussion list for users of sipXecs software Sent: Sun, January 9, 2011 7:04:40 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast Ugh. You are using one of those pesky edgemarc boxes from them. You should be simply doing an unmanaged gateway from

Re: [sipx-users] auto-attendant messages are played real fast

From: Tony Graziano To: Discussion list for users of sipXecs software Sent: Sun, January 9, 2011 7:04:40 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast Ugh. You are using one of those pesky edgemarc boxes from them. You should be simply doing an unmanaged gateway from

Re: [sipx-users] auto-attendant messages are played real fast

users of sipXecs software Sent: Sun, January 9, 2011 7:04:40 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast Ugh. You are using one of those pesky edgemarc boxes from them. You should be simply doing an unmanaged gateway from sipx to their box. Your should ask them

Re: [sipx-users] Auto Attendant extra WAV played after upgrade

On Wed, Jan 12, 2011 at 9:13 PM, Ben Goodfellow wrote: > > > It is my understanding that if I dial 159 from a handset I should hear the > above WAV played and then transferred to extension 600 (the hunt group > extension number). > > > > I have saved the file then restarted the media services but

Re: [sipx-users] Auto Attendant extra WAV played after upgrade

On Tue, Jan 11, 2011 at 10:32 PM, Ben Goodfellow wrote: > > > > I’ve just upgraded from 4.2.1 to 4.4.0 for testing. All seems well so far, > except I have an autoattendant set up that greets callers with a welcome > message, then immediately fails the call (deliberately) to a fall back > destinati

[sipx-users] Auto Attendant extra WAV played after upgrade

[cid:image27c8fd.GIF@4fbd6208.4eb12601] Hi, I’ve just upgraded from 4.2.1 to 4.4.0 for testing. All seems well so far, except I have an autoattendant set up that greets callers with a welcome message, then immediately fails the call (deliberately) to a fall back destination. This is to give

Re: [sipx-users] auto-attendant messages are played real fast

ation that tells me how to run call trace in SIPX? > > Thanks and have a nice day, > > -SrinivasaRao Seelam > > > > -- > *From:* Tony Graziano > *To:* Discussion list for users of sipXecs software < > sipx-users@list.sipfoundry.org>

Re: [sipx-users] auto-attendant messages are played real fast

nks and have a nice day, > >-srinivasarao seelam   > > > > >- Original Message >From: Tony Graziano > >To: sipx-users@list.sipfoundry.org >Sent: Sat, January 8, 2011 7:00:37 PM >Subject: Re: [sipx-users] auto-attendant mess

Re: [sipx-users] auto-attendant messages are played real fast

nice day, > > -srinivasarao seelam > > > > - Original Message > From: Tony Graziano > To: sipx-users@list.sipfoundry.org > Sent: Sat, January 8, 2011 7:00:37 PM > Subject: Re: [sipx-users] auto-attendant messages are played real fast > > What phone a

Re: [sipx-users] auto-attendant messages are played real fast

and have a nice day, -srinivasarao seelam   - Original Message From: Tony Graziano To: sipx-users@list.sipfoundry.org Sent: Sat, January 8, 2011 7:00:37 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast What phone and firmware, this was never answered

Re: [sipx-users] auto-attendant messages are played real fast

from a phone? If so what kind of phone and firmware version? - Original Message From: Tony Graziano To: sipx-users@list.sipfoundry.org Sent: Wed, January 5, 2011 4:41:56 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast Is this installed in a virtual

Re: [sipx-users] auto-attendant messages are played real fast

, 2011 4:41:56 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast Is this installed in a virtual environment? Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control

Re: [sipx-users] auto-attendant messages are played real fast

Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: Discussion list for users of sipXecs software Sent: Sat Jan 08 18:50:00 2011 Subject: Re: [sipx-users] auto-attendant messages are played real fast I tried that

Re: [sipx-users] auto-attendant messages are played real fast

Subject: Re: [sipx-users] auto-attendant messages are played real fast On Wed, Jan 5, 2011 at 4:40 PM, srinivasa rao wrote: > We have auto attendants setup in our sipx setup. For the last few weeks, these > auto attendant messages are played very very fast. For example, our main >message &g

Re: [sipx-users] auto-attendant messages are played real fast

: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users@list.sipfoundry.org Sent: Sat Jan 08 18:18:19 2011 Subject: Re: [sipx-users] auto-attendant messages are played real

Re: [sipx-users] auto-attendant messages are played real fast

Michael, I tried and made sure that all my audio files are 8khz/16 bit/mono. As a matter of fact, I converted all the files again from my original backup and uploaded them. The problem is still there. Could you please advise what I should try next?  yes, but for some reason, one of the newer p

Re: [sipx-users] auto-attendant messages are played real fast

On 1/6/11 8:07 PM, srinivasa rao wrote: Are you talking about Polycom (phone) firmware upgrade? I thought the audio is played directly from the sipx server. Y yes, but for some reason, one of the newer polycom firmware's has a problem with codex and makes G.722 sound funny, skip portions, and ma

Re: [sipx-users] auto-attendant messages are played real fast

Are you talking about Polycom (phone) firmware upgrade? I thought the audio is played directly from the sipx server. Yes. I upgraded the firmware on the phones long time ago. This problem only started a few weeks ago. Thanks and have a nice day, -SrinivasaRao Seelam   - Original Message

Re: [sipx-users] auto-attendant messages are played real fast

On Wed, Jan 5, 2011 at 4:40 PM, srinivasa rao wrote: > We have auto attendants setup in our sipx setup. For the last few weeks, these > auto attendant messages are played very very fast. For example, our main > message > > used to take 40 seconds to complete it, and it takes very less time to >

Re: [sipx-users] auto-attendant messages are played real fast

On 1/5/11 6:50 PM, srinivasa rao wrote: No. It is not in a virtual environment. did you upgrade your polycom firmware ? (one version really messed up audio) eat a salad with wild 'shrooms' in it? -- Michael Scheidell, CTO o: 561-999-5000 d: 561-948-2259 ISN: 1259*1300 >*| *SECNAP Network Secur

Re: [sipx-users] auto-attendant messages are played real fast

No. It is not in a virtual environment. - Original Message From: srinivasa rao To: sipx-users@list.sipfoundry.org Sent: Wed, January 5, 2011 4:40:24 PM Subject: auto-attendant messages are played real fast We have auto attendants setup in our sipx setup. For the last few weeks, these

Re: [sipx-users] auto-attendant messages are played real fast

Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users@list.sipfoundry.org Sent: Wed Jan 05 16:40:24 2011 Subject: [sipx-users] auto-attendant messages are played real fast We have auto attendants setup in our sipx setup

[sipx-users] auto-attendant messages are played real fast

We have auto attendants setup in our sipx setup. For the last few weeks, these auto attendant messages are played very very fast. For example, our main message used to take 40 seconds to complete it, and it takes very less time to complete it. However, when I play the auto attendant messages

Re: [sipx-users] Auto Attendant speak twice even if Replay Countset to"1"

> Nicolay, are there easy way to retain localisation for sound > files but switch web back to english? > > Thanks, > Alexander It's not a problem. It is your browser, who is responsible for choosing a language. For IE: go to tools->internet options->languages. Put "english" on the first place.

Re: [sipx-users] Auto Attendant speak twice even if Replay Count set to"1"

;> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of >> ? >> Sent: Wednesday, October 20, 2010 12:03 PM >> To: sipx-users >> Subject: [sipx-users] Auto Attendant speak twice even if >> Replay Count set to"1" >> >> Au

Re: [sipx-users] Auto Attendant speak twice even if Replay Count set to"1"

gt; To: sipx-users > Subject: [sipx-users] Auto Attendant speak twice even if > Replay Count set to"1" > > Auto Attendant speaks ( Replay_Count + 1) times. It looks > like bug for me. > > Alexander > > PS > Installed sipXecs (4.2.1-018971 2010-08-17T02:19

[sipx-users] Auto Attendant speak twice even if Replay Count set to "1"

Auto Attendant speaks ( Replay_Count + 1) times. It looks like bug for me. Alexander PS Installed sipXecs (4.2.1-018971 2010-08-17T02:19:33 build34) from ISO and Russian localisation package. ___ sipx-users mailing list sipx-users@list.sipfoundry.org

Re: [sipx-users] Auto Attendant setup

You got it ... Thx man -Original Message- From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Tuesday, August 10, 2010 3:41 PM To: Ujjval Karihaloo; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Auto Attendant setup It an alias for the AA in the dial plan

Re: [sipx-users] Auto Attendant setup

: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users@list.sipfoundry.org Sent: Tue Aug 10 17:35:38 2010 Subject: [sipx-users] Auto Attendant setup Whats the most common way to route a call based on incoming 10 digit DID

[sipx-users] Auto Attendant setup

Whats the most common way to route a call based on incoming 10 digit DID to a particular Auto Attendant (AA) Cannot find the info on the latest wiki on setting up the AA. ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://li

Re: [sipx-users] Auto Attendant Dial by Name

Attendant Directory will timeout if you enter as little as one character and do the lookup accordingly. If you press "2" and the letter "a" appears in several names *(first or last)*, it will list all of them. If you enter more characters, it starts to narrow that down, but it searches first and l

[sipx-users] Auto Attendant Dial by Name

I enabled the "Add to Attendant" permission for all my users. I assume that when the Auto Attendant spells out a name it is because the user has not recorded their name. As a sample, here are some users: ari - Ari Brener brian - Brian Cantor bnemec - Bob Nemec norman - Norman Branitsky If I ent

Re: [sipx-users] Auto Attendant not working

k: >>> Telephone: 434.984.8426 >>> Fax: 434.984.8427 >>> >>> Helpdesk Contract Customers: >>> http://www.myitdepartment.net/gethelp/ >>> >>> - Original Message - >>> From: ronald teng >>> To: Tony Graziano >>

Re: [sipx-users] Auto Attendant not working

e: 434.984.8426 >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> - Original Message ----- >> From: ronald teng >> To: Tony Graziano >> Cc: sipx-users@list.sipfoundry.org >> Se

Re: [sipx-users] Auto Attendant not working

omers: http://www.myitdepartment.net/gethelp/ - Original Message - From: ronald teng To: Tony Graziano Cc: sipx-users@list.sipfoundry.org Sent: Tue Mar 30 12:11:14 2010 Subject: Re: [sipx-users] Auto Attendant not working hmmm...i actually didn't create a separate dial plan on sip

Re: [sipx-users] Auto Attendant not working

ecurity and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> Fax: 434.984.8427 >>> >>> Helpdesk Contract Customers: >>> http://www.myitdepartment.net/gethelp/ >>> >>> - Original Message - >>> From: ronald teng

Re: [sipx-users] Auto Attendant not working

one: 434.984.8426 >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> - Original Message - >> From: ronald teng >> To: Tony Graziano >> Cc: sipx-users@list.sipfoundry.org >> Sent:

Re: [sipx-users] Auto Attendant not working

> Cc: sipx-users@list.sipfoundry.org > Sent: Tue Mar 30 09:17:42 2010 > Subject: Re: [sipx-users] Auto Attendant not working > > i opened the merged.xml file using winSCP and the contents are what i've > posted from before (reposted below)... > > > > i can sti

Re: [sipx-users] Auto Attendant not working

Mar 30 09:17:42 2010 Subject: Re: [sipx-users] Auto Attendant not working i opened the merged.xml file using winSCP and the contents are what i've posted from before (reposted below)... i can still upload a copy of the merged.xml file if necessary though...but can only do that tomorrow o

Re: [sipx-users] Auto Attendant not working

i opened the merged.xml file using winSCP and the contents are what i've posted from before (reposted below)... i can still upload a copy of the merged.xml file if necessary though...but can only do that tomorrow once i get back to the office On Tue, Mar 30, 2010 at 6:24 PM, Tony Graziano w

Re: [sipx-users] Auto Attendant not working

sipx lets you update it from the web gui. That firmware version is not the latest functional one (note: not all firmware polycom puts out there should be used because it's the latest, they do put stuff out there that is known to break things, 3.1.2 and 3.1.2 are both adequate for use). what is the

Re: [sipx-users] Auto Attendant not working

bootroom: 4.1.2.0037 bootblock 2.8.1 application/main= label:sip version:3.1.2.0392 (is this the firmware version?) is this version i have not workable w/ sipXecs? if not, then i'll start googling how to update it =P On Tue, Mar 30, 2010 at 5:15 PM, Tony Graziano wrote: > Ensure you are runnin

Re: [sipx-users] Auto Attendant not working

> > > *From:* sipx-users-boun...@list.sipfoundry.org [mailto: > sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *ronald teng > *Sent:* Monday, March 29, 2010 10:50 PM > *To:* sipx-users@list.sipfoundry.org > *Subject:* [sipx-users] Auto Attendant not working > >

Re: [sipx-users] Auto Attendant not working

Ensure you are running bootrom 4.2.1 and firmware 3.1.3RevC On Tue, Mar 30, 2010 at 3:10 AM, ronald teng wrote: > polycom soundpoint 650's > > > On Tue, Mar 30, 2010 at 2:55 PM, Tony Graziano < > tgrazi...@myitdepartment.net> wrote: > >> Good, the registrations don;t look unusual, but what kind

Re: [sipx-users] Auto Attendant not working

polycom soundpoint 650's On Tue, Mar 30, 2010 at 2:55 PM, Tony Graziano wrote: > Good, the registrations don;t look unusual, but what kind of phone(s)? > > > On Tue, Mar 30, 2010 at 2:51 AM, ronald teng wrote: > >> @todd - will try that and post the results >> @tony - the phones seems regis

Re: [sipx-users] Auto Attendant not working

Good, the registrations don;t look unusual, but what kind of phone(s)? On Tue, Mar 30, 2010 at 2:51 AM, ronald teng wrote: > @todd - will try that and post the results > @tony - the phones seems registered properly enough...i am able to make > outgoing calls now to the pstn (thnx again to st

Re: [sipx-users] Auto Attendant not working

@todd - will try that and post the results @tony - the phones seems registered properly enough...i am able to make outgoing calls now to the pstn (thnx again to staffan). the phone registrations page looks like this URI

Re: [sipx-users] Auto Attendant not working

What kind of phone are you calling this from? Are you sure the phone is registered properly? What does the registration look like in sipx? On Tue, Mar 30, 2010 at 1:49 AM, ronald teng wrote: > I am having problems w/ the sipXecs auto attendant (ext 100) not working at > all. I tried calling it i

Re: [sipx-users] Auto Attendant not working

ay, March 29, 2010 10:50 PM To: sipx-users@list.sipfoundry.org Subject: [sipx-users] Auto Attendant not working I am having problems w/ the sipXecs auto attendant (ext 100) not working at all. I tried calling it internally and it just gives me a busy tone. I am able to call the voicemail atten

[sipx-users] Auto Attendant not working

I am having problems w/ the sipXecs auto attendant (ext 100) not working at all. I tried calling it internally and it just gives me a busy tone. I am able to call the voicemail attendant (ext 101) though. Any ideas on how to fix this? here are some of the troubleshooting i have done on this 1. rest

[sipx-users] Auto Attendant dial rule

Hi, I'm playing around with the auto attendant in the dial plan setup. When creating a new attendant with configured holiday attendant, I cannot call the attendant any longer. After a second the call gets dropped, no voice at all. When I remove the holiday attendant, everything is working fine.

Re: [sipx-users] Auto Attendant forwarding to external number problem

No still not got it working Simon At 19:32 13/01/2010, mkitchin.pub...@gmail.com wrote: >Did you have any luck resolving this? I think I have run across the >same issue. > >On 1/7/2010 11:58 AM, Simon Moore wrote: >>Hi, >> >>I am having trouble with getting the Auto Attendant forwarding to >>exte

Re: [sipx-users] Auto Attendant forwarding to external number problem

Did you have any luck resolving this? I think I have run across the same issue. On 1/7/2010 11:58 AM, Simon Moore wrote: > Hi, > > I am having trouble with getting the Auto Attendant forwarding to > external number. > > 2 Methods tried > > 1) Press 2 in the auto attendant and it has a UK mobile n

[sipx-users] Auto Attendant forwarding to external number problem

Hi, I am having trouble with getting the Auto Attendant forwarding to external number. 2 Methods tried 1) Press 2 in the auto attendant and it has a UK mobile number to forward to 2) Press 2 in the auto attendant and it forward to an extension which in turns forwards to a UK mobile number Bo

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