Re: Salary in Bay Area

2008-08-06 Thread Howard Richter
t; -- > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Susan Palmer > *Sent:* Wednesday, August 06, 2008 11:49 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Salary in Bay Area > > > >

Re: Salary in Bay Area

2008-08-06 Thread Howard Richter
Susan, The first item we need to address is how much we want to charge for dues. hbr On 8/6/08, Susan Palmer <[EMAIL PROTECTED]> wrote: > > ** I like that ... an activist in the group !!! > > Susan > > > On Wed, Aug 6, 2008 at 10:02 AM, Howard Richter <[EMAIL PROTE

Re: Salary in Bay Area

2008-08-06 Thread Howard Richter
e > who each took their cut. When consulting, always ask who the direct client > is, and if they refuse to tell you or if they tell you the name of another > consulting company, don't let them submit your information to the client. > > > > Shawn Pierson > > > __

Re: Pager Setup

2008-08-06 Thread Howard Richter
gt; > Kevin Begosh > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-M

Pager Service in ITSM7

2008-08-05 Thread Howard Richter
Hi to All, A strange question, has anyone been able to configure the Pager Service in ITSM7 to talk to an email based paging service (and if so how)? Thanks -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn

Re: ARSlist Awards .. Call for categories

2008-08-05 Thread Howard Richter
ons, Inc. > > http://www.5pointleader.com > > http://www.lcibest.com > > *Best Product, Best People, Best Price**TM* > > *An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company*** > ---------- > > *From:* Action Request System discussion list(AR

Re: ARSlist Awards .. Call for categories

2008-08-05 Thread Howard Richter
ist: "Where the Answers Are" > html___ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >

Re: Support web down ??

2008-07-31 Thread Howard Richter
jinder Singh > > > On Wed, Jul 30, 2008 at 4:42 PM, Howard Richter <[EMAIL PROTECTED]> wrote: > >> ** All, >> >> Is support web down again? >> >> -- >> Howard Richter >> Red Hat Certified Technician >> CompTIA Linux+ Certifie

Re: Can Client 5.1.2 be used while the ARS server has been upgraded to 7.1

2008-07-31 Thread Howard Richter
t; to wait for few weeks just to be on the safe side. Please advise. > > > > > > Thanks! > > > > *Manjari R. Shrestha* > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: &

Re: Question on a Crystal report on an incident and the ci related to that incidnet.

2008-07-30 Thread Howard Richter
t you need. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Wednesday, July 30, 2008 5:15 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Question on a Crystal report on an incident and the ci related

Question on a Crystal report on an incident and the ci related to that incidnet.

2008-07-30 Thread Howard Richter
. Thanks, Howard -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or

Re: Support web down -- CONFIRMED

2008-07-30 Thread Howard Richter
Sounds like a question to be asked at the next BUG. hbr On 7/30/08, Rick Cook <[EMAIL PROTECTED]> wrote: > > ** One might wonder why such an important site isn't mirrored somewhere. > > Rick > > On Wed, Jul 30, 2008 at 2:48 PM, Howard Richter <[EMAIL

Re: Support web down -- CONFIRMED

2008-07-30 Thread Howard Richter
own.I am getting system error when I try to modify a > case. > Thanks > Manjinder Singh > > On Wed, Jul 30, 2008 at 4:42 PM, Howard Richter <[EMAIL PROTECTED]> > wrote: > > ** > > All, > > > > Is support web down again? > > -- > Howard Rich

Support web down ??

2008-07-30 Thread Howard Richter
All, Is support web down again? -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: Issues with mid-tier 7.1 pathc 3 (after trying to go to SSL)

2008-07-30 Thread Howard Richter
Fast, Accurate, Cheap.... Pick two. > > > > On Wed, Jul 30, 2008 at 3:31 PM, Howard Richter <[EMAIL PROTECTED]> wrote: > > ** > > > > Ladies and Gentlemen: > > > > > > > > I have a strange issue with 7.1 patch 3 mid-tier (on Windows) and lo

Issues with mid-tier 7.1 pathc 3 (after trying to go to SSL)

2008-07-30 Thread Howard Richter
he dev app server and it works great. Any idea would be helpful, As always thanks, Howard -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/

Re: Authentication from LDAP

2008-07-29 Thread Howard Richter
message is intended for the addressee(s) only and its > contents and any attached files are strictly confidential. If you have > received it in error, please contact the sender on the number above. > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are&q

Re: Opportunity for a Remedy Developer in Washington, DC

2008-07-29 Thread Howard Richter
ject: Re: Opportunity for a Remedy Developer in Washington, DC > > H...interesting...no ITSM requirement? Is this possibly another > custom developer job? > > -Original Message- > From: Action Request System discussion list(ARSList) > __Platinum Sponsor: www.rmsp

Re: BMC Out of Box reports (UNCLASSIFIED)

2008-07-29 Thread Howard Richter
uns great. > > Its very strange, almost like its not talking to the same database, but > there is only one connection. > > Howard > > > On 7/28/08, Kathy Morris <[EMAIL PROTECTED]> wrote: > >** What are the error messages that you are receiving. I worked &

Re: Change Company Name

2008-07-29 Thread Howard Richter
Thanks On 7/28/08, Roger Justice <[EMAIL PROTECTED]> wrote: > > ** It is called Patch 9005. > > > -Original Message- > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Mon, 28 Jul 2008 6:49 pm > Subject: Re: Change Comp

Re: Change Company Name

2008-07-28 Thread Howard Richter
quot;Where the Answers Are" > html___ > > This message is for the designated recipient only and may contain > privileged, proprietary, or otherwise private information. If you have > received it in error, please notify the sender immediately and delete the > original. Any other

Re: BMC Out of Box reports

2008-07-28 Thread Howard Richter
out-of-the box crystal reports and customizing reports. > > > -Original Message- > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Mon, 28 Jul 2008 12:40 pm > Subject: BMC Out of Box reports > > ** Good afternoon all, > > I

BMC Out of Box reports

2008-07-28 Thread Howard Richter
7.1 patch 3. Thanks, -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or

Re: IE 7 and MidTier 6.3

2008-07-25 Thread Howard Richter
noticed today is that when she logs out, the license tool still shows that > she is connected. > > We would be grateful for any suggestions at this time. > > Thanks! > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter

Re: Advanced Search? - RESOLVED

2008-07-25 Thread Howard Richter
ORG > *Subject:* Re: Advanced Search? > > > > Back that truck up a second - I can't get advanced search to work on ANY > form now on the mid-tier. > > > > Is there an AR Server setting that prevents it? There's nothing in the > mid-tier... > > > ---

Re: Advanced Search?

2008-07-25 Thread Howard Richter
on all 11 MT > servers > > It just doesn't work. > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Friday, July 25, 2008 11:02 AM > *To:* arslist@

Re: Advanced Search?

2008-07-25 Thread Howard Richter
t; [EMAIL PROTECTED] > C 701-306-6157 > O 952-432-0227 > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

Re: Advanced Search?

2008-07-25 Thread Howard Richter
701-306-6157 > O 952-432-0227 > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

Re: Buy vs. Build

2008-07-24 Thread Howard Richter
uot;No," he says, "I don't want to lose my EXISTING customer base by >> > changing." Gordon says, "Well then you'll never be successful." >> > >> > The moral of the story? Oftentimes you h

Re: The incident e-mail notification has a miss-formed url, how can I correct?

2008-07-24 Thread Howard Richter
Otherwise, just add it to the mid-tier and bounce > it. > > John Rosquist > > - Original Message > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Wednesday, July 23, 2008 5:25:09 PM > Subject: The incident e-mail notification

The incident e-mail notification has a miss-formed url, how can I correct?

2008-07-23 Thread Howard Richter
;server= itsm-dev-app.inel.gov&eid=NTS5182> However for it to work it should read (the inel.gov should not be part of the server name) How can I fix this? As always thanks, -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E

Re: Statement of Direction available for 64-bit UNIX/Linux server executable roadmap

2008-07-21 Thread Howard Richter
sarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > -- > *From:* Action Request Sy

Re: Statement of Direction available for 64-bit UNIX/Linux server executable roadmap

2008-07-20 Thread Howard Richter
on or public relations representative for BMC Software, > Inc. > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified

Re: BMC Patch site down??

2008-07-10 Thread Howard Richter
Clinical Admin & Programming* [EMAIL PROTECTED] * > **System Office* tel: 503-415-4311 > > -Original Message- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] Behalf Of *Howard Richter > *Sent:* Thursday, July 10, 2008 3:30 PM >

BMC Patch site down??

2008-07-10 Thread Howard Richter
ALL, Is the BMC patch site down? -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270

RE; AIE engine; When adding or changing a data exchange in the aie engine the changed event does not get picked up.

2008-07-10 Thread Howard Richter
8am exchange will still run. We have tried restarting the AIE services, as well as all Remedy services, with no luck. I assume that there is a queue some place, that needs to be cleaned out or refreshed, but can not find anything in the docs on how to do that. Any ideas? -- Howard Richter

AIE engine export/import strange issue

2008-07-08 Thread Howard Richter
ITSM-prod, I now see instances from both prod and test. Thanks, hbr -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Happy July 4th

2008-07-03 Thread Howard Richter
Freedom has its life in the hearts, the actions, the spirit of men and so it must be daily earned and refreshed - else like a flower cut from its life-giving roots, it will wither and die. ~Dwight D. Eisenhower -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation

Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs

2008-07-01 Thread Howard Richter
a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Tuesday, July 01, 2008 7:04 AM

Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs

2008-07-01 Thread Howard Richter
y *July 14th, 2008*. > > > > If you have any questions, contact: > > May Bakken > > BMC Customer Programs Manager > > Phone (408) 571 7248 > > [EMAIL PROTECTED] > >Thanks, > ---

Re: Adding additional AIE instances of the Integration Engine service

2008-06-30 Thread Howard Richter
o not want any more added you should put 0 in there.. > > Joe > > -Original Message- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] Behalf Of *Howard Richter > *Sent:* Sunday, June 29, 2008 3:19 PM > *To:* arslist@ARSLIST.ORG &g

Re: Adding additional AIE instances of the Integration Engine service

2008-06-29 Thread Howard Richter
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linu

Re: Updating the People form from AIE

2008-06-26 Thread Howard Richter
Drew, Trying that now, you were able to get this to work? hbr On 6/26/08, Drew Shuller <[EMAIL PROTECTED]> wrote: > > Howard, try deleting and then re-creating your key fields in the mapping. > > Drew > > On Thu, 26 Jun 2008, Howard Richter wrote: > > Good morn

Updating the People form from AIE

2008-06-26 Thread Howard Richter
], [MailID], [MailIDFull], [MailStop], [MobilePhone], [NameFirst], [NameFull], [NameLast], [NameMiddle], [NameNick], [NameNick], [Pager], [SNumber] FROM [dbo].[SitePeople] WHERE [SNumber] = '903272' [Thu Jun 26 2008 09:01:34.4010] - - Get Data SQL command OK All ideas welcome. -- Howard Richt

Re: Remedy - sensitive to network performance?

2008-06-26 Thread Howard Richter
ct details are above) immediately by reply e-mail and delete the > message and any attachments without retaining any copies. > > Cable and Wireless plc > Registered in England and Wales.Company Number 238525 > Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ &

Re: Remedy - sensitive to network performance?

2008-06-26 Thread Howard Richter
less plc > Registered in England and Wales.Company Number 238525 > Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.or

Re: Renaming a company in ITSM 7

2008-06-25 Thread Howard Richter
o the new >> companies? >> >> >> >> ITSM 7.0 >> >> >> >> Thanks, >> >> Chris >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> >> >> __Platinum Spo

Re: Renaming a company in ITSM 7

2008-06-25 Thread Howard Richter
ld ones to the new > companies? > > > > ITSM 7.0 > > > > Thanks, > > Chris > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answer

Re: Trying to use the AIE to link an item in the CMDB and a person

2008-06-24 Thread Howard Richter
a filter on Base element to > capture and push fields to AST:AssetPeople form. > > > > -Original Message- > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Tue, 24 Jun 2008 8:22 pm > Subject: Trying to use the AIE to link an ite

Trying to use the AIE to link an item in the CMDB and a person

2008-06-24 Thread Howard Richter
Hi to all, I have what might be a simple question, but I will ask. I have a data exchange create in AIE to move and update data in the LANEndpoint and looking to see if there was some way to link the items to a persons CI. Any ideas welcome. Thanks, -- Howard Richter Red Hat Certified

Re: Issue with AIE and Oracle

2008-06-22 Thread Howard Richter
ng back > to patch 1. This may not help you, but I figured it can't hurt to share my > experience. > > > > Good Luck! > > Brian > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Sa

Re: Issue with AIE and Oracle

2008-06-21 Thread Howard Richter
t; > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Saturday, June 21, 2008 2:27 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Issue with AIE and Oracle > > > > ** > > Happy we

Re: Issue with AIE and Oracle

2008-06-21 Thread Howard Richter
entered your oracle configurations correctly in the helper utility > that is bundled with AIE? Oracle home, SID, username, password?? > > Joe > > > - Original Message > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Thursday, June 19,

Re: Issue with AIE and Oracle

2008-06-19 Thread Howard Richter
er > talks to (for example in my case only MSSQL, since that is what the server > is talking to). > > > > Any ideas, as of yet BMC support has had non. > > > > Howard > > > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Li

Issue with AIE and Oracle

2008-06-19 Thread Howard Richter
my case only MSSQL, since that is what the server is talking to). Any ideas, as of yet BMC support has had non. Howard -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com

Re: Top 10 Reasons to Attend BMC User World

2008-06-18 Thread Howard Richter
> that any dissemination, distribution or copying of this communication is > > strictly prohibited. If you have received this communication in error, > > please immediately notify the sender using the above contact information >

Re: Top 10 Reasons to Attend BMC User World

2008-06-18 Thread Howard Richter
ror, > please immediately notify the sender using the above contact information or > by return email and delete this message and any copies from your computer > system. Thank you. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard R

Re: Database Replication from Prod to QA

2008-06-18 Thread Howard Richter
m ARSlist: "Where the Answers Are" > > > > -- > Sent from Gmail for mobile | mobile.google.com > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Ans

Re: Question: Is anyone out there running Mid-Tier v7.1.0 on a 64-bit Windows 2003 OS with a 64-bit JVM?

2008-06-12 Thread Howard Richter
gt; > Are their any other options? > > Thanks. > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedI

Re: 911: ITSM 7.x and Reporting

2008-06-12 Thread Howard Richter
> > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris > Sent: Wednesday, June 11, 2008 7:25 PM > To: arslist@ARSLIST.ORG > Subject: Re: 911: ITSM 7.x and Reporting > > > ** The User tool >

Re: 911: ITSM 7.x and Reporting

2008-06-11 Thread Howard Richter
tml?ncid=aolcmp000511>. > Showtimes, theaters, movie news, & more! > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Ma

Re: Workflow to delete records from AR System Email Messages

2008-06-11 Thread Howard Richter
w.rmsportal.com ARSlist: "Where the Answers Are" > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are&quo

Re: Workflow to delete records from AR System Email Messages

2008-06-11 Thread Howard Richter
> >> ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> >> >> > > ___

Re: ITSM 7.x - Can you update the Notificiation Preferences of CTM:People recocrds that are marked Non-Support Staff*?

2008-06-11 Thread Howard Richter
ld you give me some hints of a > workaround or at least a place to start. > > > Thanks > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter Red Hat

[no subject]

2008-06-09 Thread Howard Richter
elp would > be much appreciated. > > > Respectfully, > Morgan Peterson > ExxonMobil GSC/BLA/CAS/EMIT Applications > Office: GSC-BH2-1433D > Phone: 713-431-0130 > > > _______ > UNSUBSCRIBE or access ARSlist Archives at ww

Re: OT: Medical Terminology

2008-06-05 Thread Howard Richter
> [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Thursday, June 05, 2008 12:15 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: OT: Medical Terminology > > > ** William, > > Are you pharmaceutically gifted and if so can you share? > > hbr > > > > On

Re: Does anyone know where the itsm foundation data spread sheets and documentation needed to import that data can be found?

2008-06-05 Thread Howard Richter
s otherwise indicated > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Thursday, June 05, 2008 12:04 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Does anyone know w

Re: Does anyone know where the itsm foundation data spread sheets and documentation needed to import that data can be found?

2008-06-05 Thread Howard Richter
nt Management, etc.? > > > > Christopher Strauss, Ph.D. > > Call Tracking Administration Manager > > University of North Texas Computing & IT Center > > http://itsm.unt.edu/ > > > > *From:* Action Request System discussion list(ARSList) [mailto: >

Does anyone know where the itsm foundation data spread sheets and documentation needed to import that data can be found?

2008-06-05 Thread Howard Richter
reference to the sheets and the documentation needed. My understanding is that they should have been include with the downloads of ITSM 7 or its patches, however they were not. Any ideas. -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified

Re: OT: Medical Terminology

2008-06-05 Thread Howard Richter
join me in respecting the diversity of our clients by > using > proper medical terminology in your narratives and log entries. > -- > William Rentfrow, Principal Consultant > [EMAIL PROTECTED] > C 701-306-6157 > O 952-432-0227

Re: Adding a custom Application to Overview Console

2008-06-05 Thread Howard Richter
e Overview Console? > Is there a limitation to use ARS 7.x based apps or maybe I can add ARS 5 o > 6 app? > > Thanks in advance! > > Peter > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified

Re: Issue installing itsm patch 7

2008-06-03 Thread Howard Richter
tanding help from Support, I never would have gotten through that > > without having a psychotic episode. > > > > So things may be improving...? > > > > Rick > > > > On Tue, Jun 3, 2008 at 9:01 AM, Howard Richter <[EMAIL PROTECTED]> > wrote: >

Re: Issue installing itsm patch 7

2008-06-03 Thread Howard Richter
gt; > Rick > > On Tue, Jun 3, 2008 at 7:31 AM, Howard Richter <[EMAIL PROTECTED]> wrote: > >> ** All, >> >> I just got this from Ben Healy. Looks like there is a bug in patch 007. >> >> Defect #SW00290729 - ITSM7 patch007 installer failed with

Re: Issue installing itsm patch 7

2008-06-03 Thread Howard Richter
t;> ** >> You might want to check if you have enough space in the drive that holds >> your system Temp folder.. From the sound of it, it may be a packing list >> error - failure to build a packing list which happens if there isnt enough >> space in the temp folder. >>

Re: Issue installing itsm patch 7

2008-06-02 Thread Howard Richter
t;> ** >> Got the same errormessage, only on VMWare Machines >> >> >> /Rune Sorlid >> >> >> >> >> 2008/6/2 Howard Richter <[EMAIL PROTECTED]>: >> >>> ** Good morning all, >>> >>> Has anyone seen th

Issue installing itsm patch 7

2008-06-02 Thread Howard Richter
Good morning all, Has anyone seen the error "Unable to build patch summary" when runing itsm 7 patch 7? And if so any ideas on what could be going on? The apps are at 7.0.3 patch 6. Thanks, -- Howa

Re: BMC interview-help please

2008-05-15 Thread Howard Richter
__ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail

Re: Turing back on the service request console?

2008-05-15 Thread Howard Richter
are sessions. > > > > -Original Message- > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Thu, 15 May 2008 10:51 am > Subject: Turing back on the service request console? > > ** Good morning all, > > A strange question, but I need to ask.

Re: Question: Overview Console

2008-05-15 Thread Howard Richter
; ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > __

Turing back on the service request console?

2008-05-15 Thread Howard Richter
Good morning all, A strange question, but I need to ask. Can the service request console be re enabled, after installing service request management and if so how? I need it for a demo to show the differences. As always thanks, -- Howard Richter Red Hat Certified Technician CompTIA

Re: Errors when trying to Use the CI Relationship Viewer

2008-05-14 Thread Howard Richter
riginal Message > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Wednesday, May 14, 2008 9:59:11 AM > Subject: Errors when trying to Use the CI Relationship Viewer > > ** When I open the CI Relationship View from the CMDB console, I get the

Errors when trying to Use the CI Relationship Viewer

2008-05-14 Thread Howard Richter
) Apache Tomcat/4.1.31 -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] Resume = http://www.richter-home.net/resume/ LinkedIn Profile = http

Re: ITSM 7 Operational Categorizations

2008-05-02 Thread Howard Richter
.com/jiveProd/entry%21default.jspa?categoryID=861&externalID=3231&fromSearchPage=true> > > Rick > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > h

Re: Need help on sending SMS

2008-04-01 Thread Howard Richter
nsmission. > If verification is required please request a hard-copy version. This > message is provided for informational purposes and should not be > construed as a solicitation or offer to buy or sell any securities > or related financial instruments. > > >

OT: LinkedIn Remedy group

2008-03-17 Thread Howard Richter
Good morning, afternoon and evening all, Sorry for the extra e-mail, but for all of you that are using LinkedIn, I have created a "Remedy User and enthuses Group". I thought that we needed our own group. -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

Re: Service Level Management

2008-03-11 Thread Howard Richter
7 of 2002 > (FAIS). > > For information about the Standard Bank Group Limited visit our website > http://www.standardbank.co.za > > __________ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answ

Re: Has any one used MS SQL Express edition 2005 on arserver 7.1?

2008-03-09 Thread Howard Richter
equest System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* 07 March 2008 02:13 > *To:* arslist@ARSLIST.ORG > *Subject:* Has any one used MS SQL Express edition 2005 on arserver 7.1? > > > > ** > > Good morning, evening or

Has any one used MS SQL Express edition 2005 on arserver 7.1?

2008-03-06 Thread Howard Richter
Good morning, evening or afternoon all, Has anyone been able to used the MS SQL express edition on arserver 7.1? Thanks, hbr -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1

Re: UNSUBSCRIBE

2008-03-06 Thread Howard Richter
u are below version 6, and somewhere close to > > version 4.5, there used to be a bug with the $MENU$ patterning.. Even > > valid values would be rejected. The only fix on that version was to upgrade > > it.

Re: Question: Overview Console - ITSM 7 - Patch 6

2008-03-05 Thread Howard Richter
t; UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume =

Re: Question: Task 7.x (patch 6) - Defect or By Design

2008-03-05 Thread Howard Richter
mber. The system found all 4 tasks. It could be an issue with patch 6. hbr On Wed, Mar 5, 2008 at 1:05 PM, T. Dee <[EMAIL PROTECTED]> wrote: > 7.0.03 - Patch 006 > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > ** > > Dee, > > > > What patch

Re: Question: Task 7.x (patch 6) - Defect or By Design

2008-03-05 Thread Howard Richter
Dee, What patch level are you at? That should work. hbr On Wed, Mar 5, 2008 at 11:51 AM, T. Dee <[EMAIL PROTECTED]> wrote: > I'm putting it in the field called "Request ID" - 5th field from the > top on the far right side. This is where the Change Number is. > &

Re: Question: Task 7.x (patch 6) - Defect or By Design

2008-03-05 Thread Howard Richter
.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) ___

Re: How do we know when Archiving is completed?

2008-03-04 Thread Howard Richter
nsor: > www.rmsportal.com ARSlist: "Where the Answers Are" html___ > > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2)

Re: Two quick port questions

2008-02-28 Thread Howard Richter
ed to be 7801. Does port 7801 have to be open to the outside > world? Or does it just communicate with the arserver? > > William Rentfrow, Principal Consultant > [EMAIL PROTECTED] > C 701-306-6157 > O 952-432-0227 > > __Platinum Sponsor: www.rmsportal.com ARSlist: &q

Re: ARERR [8939] The AR System Plug-In server is not responding.

2008-02-27 Thread Howard Richter
William, Did anything show up in the logs? Also was this a new install or an upgrade? Howard Richter On Wed, Feb 27, 2008 at 4:49 PM, William Rentfrow < [EMAIL PROTECTED]> wrote: > ** When creating a new Service Target in SLM we receive the following > error - this error

Re: ARS 7.0.1 patch 006 - upgrade error

2008-02-24 Thread Howard Richter
I have had issues going from patch to to anything other then patch 4, since some of the plugins were modified. Can you try going to patch 4 first? HOward Richter (hbr) On Sun, Feb 24, 2008 at 1:07 AM, sumeetdas <[EMAIL PROTECTED]> wrote: > Hi, > > We have ARS 7.0.1 patch 002 run

Re: Patching ITSM 7.0.3 question

2008-02-22 Thread Howard Richter
gt; > > ** > > > > I patched a Linux VM running AR 7.1 Patch 1 with ITSM 7.0.2 unpatched to > > patch 7 to patch 7 and it worked great. > > > > > > > > J.T. Shyman > > Column Technologies > > > > > > --------

Re: Patching ITSM 7.0.3 question

2008-02-22 Thread Howard Richter
1 Patch 1 with ITSM 7.0.2 unpatched to > patch 7 to patch 7 and it worked great. > > > > J.T. Shyman > Column Technologies > > > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf O

Patching ITSM 7.0.3 question

2008-02-22 Thread Howard Richter
Good morning all, Has anyone tried to patch a 7.0.3 itsm system with the new patch 7 and did it work? -- Howard Richter (Will install ITSM 7 for food) ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes

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