RE: Webster is now employed

[Terry Dickson]

Congratulation!

From: Webster [webs...@carlwebster.com]
Sent: Tuesday, April 27, 2010 9:05 PM
To: NT System Admin Issues
Subject: Webster is now employed

Webster is now employed by LPS Integration in Nashville, TN as Sr. Citrix 
Technical Architect.  I start Friday May 7th. http://www.lpsintegration.com/


Carl Webster
Citrix Technology Professional
http://dabcc.com/Webster






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Webster is now employed

[Webster]

Webster is now employed by LPS Integration in Nashville, TN as Sr. Citrix
Technical Architect.  I start Friday May 7th. http://www.lpsintegration.com/

 

 

Carl Webster

Citrix Technology Professional

http://dabcc.com/Webster

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Officially Unemployed

[Sherry Abercrombie]

Thanks Klint.  Appreciate it.

On Tue, Apr 27, 2010 at 8:44 PM, Klint Price wrote:

> whoops, missed that you were in TX.
>
> A good friend of mine is the branch manager at Robert Half.  I can see if
> he has any offline lists for the TX/DFW area.
>
>
> 
> From: Klint Price
> Sent: Tuesday, April 27, 2010 6:37 PM
> To: NT System Admin Issues
> Subject: RE: Officially Unemployed
>
> salary.com also seems to have jobs not listed on dice, monster, or CL.
>
> Can you send me your resume offline?  I work for a company that has a
> decent sized office in Boston.
>
> Klint
>
> 
> From: Charlie Kaiser [charl...@golden-eagle.org]
> Sent: Tuesday, April 27, 2010 11:15 AM
> To: NT System Admin Issues
> Subject: RE: Officially Unemployed
>
> +1. All my gigs the past 7 years or so have come from Craigslist. There's
> also a metasearch site for CL called searchtempest.com that lets you
> search
> multiple locations with various criteria and display the results all on one
> page...
>
> ***
> Charlie Kaiser
> charl...@golden-eagle.org
> Kingman, AZ
> ***
>
> > -Original Message-
> > From: Micheal Espinola Jr [mailto:michealespin...@gmail.com]
> > Sent: Tuesday, April 27, 2010 10:54 AM
> > To: NT System Admin Issues
> > Subject: Re: Officially Unemployed
> >
> > Definitely open your eyes to CL.  You'd be surprised at what
> > gets posted there.
> >
> > --
> > ME2
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
>


-- 
Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from magic."
Arthur C. Clarke

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Officially Unemployed

[Klint Price]

whoops, missed that you were in TX.

A good friend of mine is the branch manager at Robert Half.  I can see if he 
has any offline lists for the TX/DFW area.



From: Klint Price
Sent: Tuesday, April 27, 2010 6:37 PM
To: NT System Admin Issues
Subject: RE: Officially Unemployed

salary.com also seems to have jobs not listed on dice, monster, or CL.

Can you send me your resume offline?  I work for a company that has a decent 
sized office in Boston.

Klint


From: Charlie Kaiser [charl...@golden-eagle.org]
Sent: Tuesday, April 27, 2010 11:15 AM
To: NT System Admin Issues
Subject: RE: Officially Unemployed

+1. All my gigs the past 7 years or so have come from Craigslist. There's
also a metasearch site for CL called searchtempest.com that lets you search
multiple locations with various criteria and display the results all on one
page...

***
Charlie Kaiser
charl...@golden-eagle.org
Kingman, AZ
***

> -Original Message-
> From: Micheal Espinola Jr [mailto:michealespin...@gmail.com]
> Sent: Tuesday, April 27, 2010 10:54 AM
> To: NT System Admin Issues
> Subject: Re: Officially Unemployed
>
> Definitely open your eyes to CL.  You'd be surprised at what
> gets posted there.
>
> --
> ME2


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Officially Unemployed

[Klint Price]

salary.com also seems to have jobs not listed on dice, monster, or CL.

Can you send me your resume offline?  I work for a company that has a decent 
sized office in Boston.

Klint


From: Charlie Kaiser [charl...@golden-eagle.org]
Sent: Tuesday, April 27, 2010 11:15 AM
To: NT System Admin Issues
Subject: RE: Officially Unemployed

+1. All my gigs the past 7 years or so have come from Craigslist. There's
also a metasearch site for CL called searchtempest.com that lets you search
multiple locations with various criteria and display the results all on one
page...

***
Charlie Kaiser
charl...@golden-eagle.org
Kingman, AZ
***

> -Original Message-
> From: Micheal Espinola Jr [mailto:michealespin...@gmail.com]
> Sent: Tuesday, April 27, 2010 10:54 AM
> To: NT System Admin Issues
> Subject: Re: Officially Unemployed
>
> Definitely open your eyes to CL.  You'd be surprised at what
> gets posted there.
>
> --
> ME2


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Security - Marc Maiffret

[Micheal Espinola Jr]

Better late than never; I'm in the area if you guys have some time
tonight or tomorrow!

On Friday, April 16, 2010, Free, Bob  wrote:
>
>
>
>
>
>
>
>
>
>
>
>
>
> I was going to visit you in NE and now you’ve moved again? Dang….
>
>
>
> Hope you do come up
>
>
>
>
>
> From: Micheal Espinola Jr
> [mailto:michealespin...@gmail.com]
> Sent: Friday, April 16, 2010 10:35 AM
> To: NT System Admin Issues
> Subject: Re: Security - Marc Maiffret
>
>
>
>
>
> Oh wow thats close now [that
> I'm in San Diego].  I'm not going to TEC, but maybe I'll pop-up and share
> a beer with you guys.  It's been a long time coming!
>
> --
> ME2
>
>
>
>
>
> On Fri, Apr 16, 2010 at 10:02 AM, Michael B. Smith  
> wrote:
>
>
>
>
>
> The
> Experts Conference. They have AD, IdM, Exchange, and SharePoint tracks.
>
>
>
> www.tec2010.com
>
>
>
>
>
> Regards,
>
>
>
> Michael
> B. Smith
>
> Consultant
> and Exchange MVP
>
> http://TheEssentialExchange.com
>
>
>
>
>
> From: Steve Ens [mailto:stevey...@gmail.com]
> Sent: Friday, April 16, 2010 1:00 PM
>
>
>
>
> To: NT System Admin Issues
>
>
>
> Subject: Re: Security - Marc
> Maiffret
>
>
>
>
>
>
>
> What is
> this TEC everyone is speaking about?  June always is not a good time for
> me for Tech Ed, an April or May conference would be preferrable.
>
>
>
> On
> Fri, Apr 16, 2010 at 11:55 AM, Tim Evans 
> wrote:
>
>
>
>
>
> Cool!
>
> I'm looking forward to your workshop and
> meeting you guys. This will be my first TEC. I'm doing it this year instead of
> Tech Ed.
>
>
>
>
>
> ...Tim
>
>
>
>
>
>
>
>
>
> From:
> Michael B. Smith [mailto:mich...@smithcons.com]
>
> Sent: Friday, April 16, 2010 9:06 AM
>
>
>
>
> To: NT System Admin Issues
>
>
>
> Subject: RE:
> Security - Marc Maiffret
>
>
>
>
>
>
>
>
>
> /waves back….glad you got approved to
> go!
>
>
>
> I’ve finished my presentation slides and
> am madly working to get my pre-conference workshop material done…
>
>
>
>
>
> Regards,
>
>
>
> Michael B. Smith
>
> Consultant and Exchange MVP
>
> http://TheEssentialExchange.com
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

-- 

--
ME2

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Officially Unemployed

[greg.sweers]

So Andy..that would mean you just joined the front lines? J

 

 

From: Andy Shook [mailto:andy.sh...@peak10.com] 
Sent: Tuesday, April 27, 2010 2:45 PM
To: NT System Admin Issues
Subject: RE: Officially Unemployed

 

And knowing is half the battle

 

Andy Shook
Senior Sales Engineer  |  Peak 10, Inc.
8910 Lenox Pointe Drive, Suite B, Charlotte, NC 28273
office: (704) 264-1078

fax: (704) 264-1075

mobile: (803) 517-2168
email:  andy.sh...@peak10.com

 www.peak10.com  

 

MANAGED DATA CENTER SERVICES |  HOSTING |  VIRTUALIZED SERVICES | CLOUD


Atlanta | Charlotte | Cincinnati | Jacksonville | Louisville |
Nashville| Raleigh | Richmond | South Florida | Tampa

 




This message is intended only for the designated recipient(s). It may
contain confidential or proprietary information
and may be subject to other confidentiality protections. If you are not
a designated recipient, you may not review, copy
or distribute this message. If you receive this in error, please notify
the sender by reply e-mail and delete this message.



 

From: Sherry Abercrombie [mailto:saber...@gmail.com] 
Sent: Tuesday, April 27, 2010 2:01 PM
To: NT System Admin Issues
Subject: Re: Officially Unemployed

 

I do look at CL all the time, but just for buying stuff.  I've never had
a reason to even realize that jobs are posted there also.  LOL, but now
I know!

On Tue, Apr 27, 2010 at 12:54 PM, Micheal Espinola Jr
 wrote:

Definitely open your eyes to CL.  You'd be surprised at what gets posted
there.

--
ME2

On Tue, Apr 27, 2010 at 7:48 AM, Sherry Abercrombie 
wrote:

LOL, that is funny on Craiglist Angus.  But thanks for that
link, I hadn't even thought of looking on Craigslist.  

On Mon, Apr 26, 2010 at 11:24 PM, Angus Scott-Fleming
 wrote:

Sherry

Bummer^2 ... best of luck finding new work.

I'm amused by the sub-page that craigslist uses for our
specialty: "../sad/"

   dallas / fort worth systems/networking jobs
classifieds - craigslist
   http://dallas.craigslist.org/sad/

[g,d,rlh] ;-)

 

> "Any sufficiently advanced technology is
indistinguishable from magic."
> Arthur C. Clarke

Indeed.  And that's how we like it.

Angus

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/






~ Finally, powerful endpoint security that ISN'T a
resource hog! ~
~
  ~




-- 

Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from
magic." 
Arthur C. Clarke

 

 

 

 

 




-- 
Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from magic." 
Arthur C. Clarke

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Meeting appointments in Outlook do not get synchronized on mobile devices

[Daniele]

Has anyone seen this?  User Bob goes and creates a meeting request on their 
desktop in Microsoft Outlook.  The recipient receives and accepts the meeting 
request.  The recipient later decides to look for this meeting on their mobile 
device; it is not there.  Further, if the recipient logs onto OWA to review 
this meeting in question, it is corrupted and can't be viewed.  This is a 
random problem.  A first we suspected it was an Apple iPhone issue, however 
this is also happening with Microsoft mobile devices.  Any suggestions?
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Ink & toner "cold callers"

[Ben Scott]

On Tue, Apr 27, 2010 at 1:52 PM, Mayo, Bill  wrote:
> At least in the world of nuisance calls, "take me off your list" does no
> good.  As I understand it, federal law requires telemarketers to maintain a
> "do not call list" and you have to ask to be added to that.

  Mr. Mayo is correct.  The magic words are "do-not-call list".

  Even if they were obligated to take your number off some list, they
buy/sell lists constantly.  You'd get right back on it.

  But for residences, telemarketers are legally obligated to maintain
a do-not-call list, put the number on it at your request, and maintain
your listing for ten years.

  Give them all your phone numbers, and get the name of the person,
the name of the business, the correspondence address, and make note of
the date and time.  You can collect penalties to the tune of something
like $200 per violation.

  The do-not-call regulations do not apply to businesses, but many
telemarketers don't attempt to make the distinction, because making a
mistake can be costly.

  More information: http://www.fcc.gov/cgb/donotcall/

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[Ben Scott]

On Tue, Apr 27, 2010 at 5:06 PM, David Lum  wrote:
> If there’s no need for direct system-to-system connection (for
> example, remote worker just using Office and the like), TS
> Gateway/Citrix/etc are IMO better because the remote system itself doesn’t
> have direct network link to your network.

  I prefer to wrap those sorts of things in a VPN anyway.  Secure the
transport once; avoid worrying about securing the app-du-jour.

  I would have thought the idea that "VPN == total access" had been
thoroughly debunked by now.  If not, short version: Firewall.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[Raper, Jonathan - Eagle]

+1 Citrix Access Gateway Appliance is the way to go if you can fro remote 
users. It eliminates the need for VPN in many cases.


Jonathan L. Raper, A+, MCSA, MCSE
Technology Coordinator
Eagle Physicians & Associates, PA
jra...@eaglemds.commailto:%20jra...@eaglemds.com>
www.eaglemds.comhttp://www.eaglemds.com/>


From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 5:07 PM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

I was mainly being a smart-ass, it really depends on what you're trying to 
accomplish. If there's no need for direct system-to-system connection (for 
example, remote worker just using Office and the like), TS Gateway/Citrix/etc 
are IMO better because the remote system itself doesn't have direct network 
link to your network.

The fewer mobile systems directly attaching to my network, the better, even if 
those systems are managed by me.

Dave

From: Joseph L. Casale [mailto:jcas...@activenetwerx.com]
Sent: Tuesday, April 27, 2010 11:55 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

So what's new school now?

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 12:47 PM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

People still use VPN? That's so old school.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 9:36 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

You can put something on site, or in your site; as long as you have VPN 
connectivity to the customer site.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 11:08 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Interesting, from reading it I don't "get" that it lets a consultant view 
resources from multiple clients on one console, I read it as more of a "per 
client" management tool, but I guess it can be interpreted a couple of ways.

This page, right?
http://www.kaseya.com/solutions/service-providers.aspx

Dave

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 7:04 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Uh, Kaseya is one.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 9:43 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Yeah, LogMeIn - I can access all of my various clients systems from that one 
console. To be clear I have one or two systems from each client that has 
LogMeIn on it, from that system I can RDP, remote wake up, etc the other 
systems.

Actually that's an excellent question - Quicken logs into multiple banks but 
gives me one common console to get various statuses, is there a similar tool 
available to consultants?

Michael what sort of commercial tools are you talking about?

Dave

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, April 26, 2010 3:35 PM
To: NT System Admin Issues
Subject: what is Best Pratices to mange many small company you consultant? As a 
outside integrator / IT consultant

What is Best Pratices to mange many small company you consultant?
Such updates, AV, and just best practices I just curious? IS thier a way to 
manage all companies from one console web portal, in terms of AV, updates, and 
deployment?

Thanks

--
Justin
IT-TECH


































Any medical information contained in this electronic message is CONFIDENTIAL 
and privileged. It is unlawful for unauthorized persons to view, copy, 
disclose, or disseminate CONFIDENTIAL information. This electronic message may 
contain information that is confidential and/or legally privileged. It is 
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message, please notify the sender immediately and delete this material from 
your computer. Do not deliver, distribute or copy this message, and do not 
disclose its contents or take any action in reliance on the information that it 
contains.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ 

RE: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[David Lum]

I was mainly being a smart-ass, it really depends on what you're trying to 
accomplish. If there's no need for direct system-to-system connection (for 
example, remote worker just using Office and the like), TS Gateway/Citrix/etc 
are IMO better because the remote system itself doesn't have direct network 
link to your network.

The fewer mobile systems directly attaching to my network, the better, even if 
those systems are managed by me.

Dave

From: Joseph L. Casale [mailto:jcas...@activenetwerx.com]
Sent: Tuesday, April 27, 2010 11:55 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

So what's new school now?

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 12:47 PM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

People still use VPN? That's so old school.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 9:36 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

You can put something on site, or in your site; as long as you have VPN 
connectivity to the customer site.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 11:08 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Interesting, from reading it I don't "get" that it lets a consultant view 
resources from multiple clients on one console, I read it as more of a "per 
client" management tool, but I guess it can be interpreted a couple of ways.

This page, right?
http://www.kaseya.com/solutions/service-providers.aspx

Dave

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 7:04 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Uh, Kaseya is one.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 9:43 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Yeah, LogMeIn - I can access all of my various clients systems from that one 
console. To be clear I have one or two systems from each client that has 
LogMeIn on it, from that system I can RDP, remote wake up, etc the other 
systems.

Actually that's an excellent question - Quicken logs into multiple banks but 
gives me one common console to get various statuses, is there a similar tool 
available to consultants?

Michael what sort of commercial tools are you talking about?

Dave

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, April 26, 2010 3:35 PM
To: NT System Admin Issues
Subject: what is Best Pratices to mange many small company you consultant? As a 
outside integrator / IT consultant

What is Best Pratices to mange many small company you consultant?
Such updates, AV, and just best practices I just curious? IS thier a way to 
manage all companies from one console web portal, in terms of AV, updates, and 
deployment?

Thanks

--
Justin
IT-TECH





























~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Ink & toner "cold callers"

[James Kerr]

I send all cold transfers from reception to VM and the auto attendant screens 
all calls for me that dial my extension.
  - Original Message - 
  From: John Aldrich 
  To: NT System Admin Issues 
  Sent: Tuesday, April 27, 2010 1:05 PM
  Subject: Ink & toner "cold callers"


  I'm assuming most of you are like me and in charge of the "consumables" for 
your laser copiers/printers/fax machines. How do you have your people trained 
to deal with the cold-callers who try to get you to buy the toners? 

  Mostly, my users are trained to refer the call to me, but it's starting to 
get old with upwards of 3 or 4 calls per week and having to tell them "sorry, 
we're under a maintenance contract. Goodbye" and hang up. It's 45 seconds to a 
minute I'd rather spend reading this list, etc. J

  I thought about emailing my users and telling them that there are only 3 
people who order ink & toner and if the caller doesn't ask for one of us by 
name, they aren't our supplier, and that I'd prefer the caller never get passed 
along; but I'm afraid that if I do that, someone might go ahead and order toner 
from someone other than our normal suppliers. (I don't have a lot of faith in 
my "users" J)

   



   




 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: Ink & toner "cold callers"

[Andrew S. Baker]

This happens ever so often...

Most times, a gentle "sorry, we're very happy with our supplier" solves that
problem.  For those who don't get it, I would put them on speaker phone and
continue with whatever I was doing until they got to the end of whatever
they insisted on saying, at which point I would say, "Sorry, not going to
happen."

The first approach takes about 15-30 seconds, and the second takes only 5
seconds more -- at the end of their ramblings.

I occasionally request info via email, at least for vendors of security or
networking equipment.  I've found a few good products this way.

-ASB: http://XeeSM.com/AndrewBaker


On Tue, Apr 27, 2010 at 1:05 PM, John Aldrich
wrote:

>  I’m assuming most of you are like me and in charge of the “consumables”
> for your laser copiers/printers/fax machines. How do you have your people
> trained to deal with the cold-callers who try to get you to buy the toners?
>
> Mostly, my users are trained to refer the call to me, but it’s starting to
> get old with upwards of 3 or 4 calls per week and having to tell them
> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
> seconds to a minute I’d rather spend reading this list, etc. J
>
> I thought about emailing my users and telling them that there are only 3
> people who order ink & toner and if the caller doesn’t ask for one of us by
> name, they aren’t our supplier, and that I’d prefer the caller never get
> passed along; but I’m afraid that if I do that, someone might go ahead and
> order toner from someone other than our normal suppliers. (I don’t have a
> lot of faith in my “users” J)
>
>
>
> [image: John-Aldrich][image: Tile-Tools]
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: Officially Unemployed (UNCLASSIFIED)

[Kent, Larry CTR US USA]

Classification: UNCLASSIFIED
Caveats: NONE

Ben:

Where in Mass are you located and what are your needs?

Larry

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Monday, April 26, 2010 10:45 PM
To: NT System Admin Issues
Subject: [AKO Warning - Message fails DKIM verification] Re: Officially
Unemployed

On Mon, Apr 26, 2010 at 11:46 AM, Sherry Abercrombie
 wrote:
> I had been there for almost 24 years and missing the friends that I
> have there will be the hardest part of leaving.

  Damn.  24 years and they axed you?  That's just not right.

  I could use another IT staff where I work, but the commute from TX
to Massachusetts would be kinda rough...  ;-)

  Hope you find something good (and local) quickly!

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~
Classification: UNCLASSIFIED
Caveats: NONE



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Ink & toner "cold callers"

[Richard Stovall]

Already on it.  Between that and Ooma's various privacy features we get
very, very few telemarketing calls anymore.

On Tue, Apr 27, 2010 at 3:29 PM, Jon Harris  wrote:

> Put the home phone on the national donotcall list.  I wish the feds would
> allow businesses to put their phone numbers on the list.
>
> Jon
>
> On Tue, Apr 27, 2010 at 1:19 PM, Richard Stovall wrote:
>
>> IF the call gets to me, I explain that I do not take unsolicited sales
>> calls for any reason, and ask to be removed from whatever list they used to
>> reach me.  Same at home.
>>
>> Just don't have the time or the desire to listen to anyone's sales spiel.
>>  For any product or service.
>>
>>
>> On Tue, Apr 27, 2010 at 1:13 PM,  wrote:
>>
>>> I forward the calls to our local "rejection hotline" (insert google
>>> search here). Unprofessional, I know, but so is cold calling IMHO.
>>>
>>> Sent from my BlackBerry® smartphone with Nextel Direct Connect
>>> --
>>> *From: *"John Aldrich" 
>>> *Date: *Tue, 27 Apr 2010 13:05:47 -0400
>>> *To: *NT System Admin Issues
>>> *Subject: *Ink & toner "cold callers"
>>>
>>>  I’m assuming most of you are like me and in charge of the “consumables”
>>> for your laser copiers/printers/fax machines. How do you have your people
>>> trained to deal with the cold-callers who try to get you to buy the toners?
>>>
>>> Mostly, my users are trained to refer the call to me, but it’s starting
>>> to get old with upwards of 3 or 4 calls per week and having to tell them
>>> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
>>> seconds to a minute I’d rather spend reading this list, etc. J
>>>
>>> I thought about emailing my users and telling them that there are only 3
>>> people who order ink & toner and if the caller doesn’t ask for one of us by
>>> name, they aren’t our supplier, and that I’d prefer the caller never get
>>> passed along; but I’m afraid that if I do that, someone might go ahead and
>>> order toner from someone other than our normal suppliers. (I don’t have a
>>> lot of faith in my “users” J)
>>>
>>>
>>>
>>> [image: John-Aldrich][image: Tile-Tools]
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: OT what is the lesson for IT deparments and AV vendors after MCAFEE issue " update"

[Angus Scott-Fleming]

On 27 Apr 2010 at 5:04, Ray  wrote:

> I think an IT (or corporate) overreaction is typical of these kinds of
> events. How many people have labs now set up to test MS updates and then
> find themselves getting farther and farther behind?  As somebody said,
> sometimes the cure is worse than the disease.   

Dilbert for March 29th is a good fit for this thread.

http://dilbert.com/fast/2010-03-29/


--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Ink & toner "cold callers"

[viperborg]

Agreed. That would be great. 
Sent from my BlackBerry® smartphone with Nextel Direct Connect

-Original Message-
From: Jon Harris 
Date: Tue, 27 Apr 2010 15:29:46 
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

Put the home phone on the national donotcall list.  I wish the feds would
allow businesses to put their phone numbers on the list.

Jon

On Tue, Apr 27, 2010 at 1:19 PM, Richard Stovall  wrote:

> IF the call gets to me, I explain that I do not take unsolicited sales
> calls for any reason, and ask to be removed from whatever list they used to
> reach me.  Same at home.
>
> Just don't have the time or the desire to listen to anyone's sales spiel.
>  For any product or service.
>
>
> On Tue, Apr 27, 2010 at 1:13 PM,  wrote:
>
>> I forward the calls to our local "rejection hotline" (insert google search
>> here). Unprofessional, I know, but so is cold calling IMHO.
>>
>> Sent from my BlackBerry® smartphone with Nextel Direct Connect
>> --
>> *From: *"John Aldrich" 
>> *Date: *Tue, 27 Apr 2010 13:05:47 -0400
>> *To: *NT System Admin Issues
>> *Subject: *Ink & toner "cold callers"
>>
>>  I’m assuming most of you are like me and in charge of the “consumables”
>> for your laser copiers/printers/fax machines. How do you have your people
>> trained to deal with the cold-callers who try to get you to buy the toners?
>>
>> Mostly, my users are trained to refer the call to me, but it’s starting to
>> get old with upwards of 3 or 4 calls per week and having to tell them
>> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
>> seconds to a minute I’d rather spend reading this list, etc. J
>>
>> I thought about emailing my users and telling them that there are only 3
>> people who order ink & toner and if the caller doesn’t ask for one of us by
>> name, they aren’t our supplier, and that I’d prefer the caller never get
>> passed along; but I’m afraid that if I do that, someone might go ahead and
>> order toner from someone other than our normal suppliers. (I don’t have a
>> lot of faith in my “users” J)
>>
>>
>>
>> [image: John-Aldrich][image: Tile-Tools]
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~
<><>

Re: Ink & toner "cold callers"

[Jon Harris]

Put the home phone on the national donotcall list.  I wish the feds would
allow businesses to put their phone numbers on the list.

Jon

On Tue, Apr 27, 2010 at 1:19 PM, Richard Stovall  wrote:

> IF the call gets to me, I explain that I do not take unsolicited sales
> calls for any reason, and ask to be removed from whatever list they used to
> reach me.  Same at home.
>
> Just don't have the time or the desire to listen to anyone's sales spiel.
>  For any product or service.
>
>
> On Tue, Apr 27, 2010 at 1:13 PM,  wrote:
>
>> I forward the calls to our local "rejection hotline" (insert google search
>> here). Unprofessional, I know, but so is cold calling IMHO.
>>
>> Sent from my BlackBerry® smartphone with Nextel Direct Connect
>> --
>> *From: *"John Aldrich" 
>> *Date: *Tue, 27 Apr 2010 13:05:47 -0400
>> *To: *NT System Admin Issues
>> *Subject: *Ink & toner "cold callers"
>>
>>  I’m assuming most of you are like me and in charge of the “consumables”
>> for your laser copiers/printers/fax machines. How do you have your people
>> trained to deal with the cold-callers who try to get you to buy the toners?
>>
>> Mostly, my users are trained to refer the call to me, but it’s starting to
>> get old with upwards of 3 or 4 calls per week and having to tell them
>> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
>> seconds to a minute I’d rather spend reading this list, etc. J
>>
>> I thought about emailing my users and telling them that there are only 3
>> people who order ink & toner and if the caller doesn’t ask for one of us by
>> name, they aren’t our supplier, and that I’d prefer the caller never get
>> passed along; but I’m afraid that if I do that, someone might go ahead and
>> order toner from someone other than our normal suppliers. (I don’t have a
>> lot of faith in my “users” J)
>>
>>
>>
>> [image: John-Aldrich][image: Tile-Tools]
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: Ink & toner "cold callers"

[Richard Stovall]

Extremely!

On Tue, Apr 27, 2010 at 3:23 PM, Crawford, Scott wrote:

>  Nice J
>
>
>
> *From:* Don Guyer [mailto:don.gu...@prufoxroach.com]
> *Sent:* Tuesday, April 27, 2010 2:20 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
>
>
>
> Who? Who doesn’t want to buy the ribbons?!
>
>
>
>
>
> Don Guyer
>
> Systems Engineer - Information Services
>
> Prudential, Fox & Roach/Trident Group
>
> 431 W. Lancaster Avenue
>
> Devon, PA 19333
>
> Direct: (610) 993-3299
>
> Fax: (610) 650-5306
>
> don.gu...@prufoxroach.com
>
>
>
> *From:* Mayo, Bill [mailto:bem...@pittcountync.gov]
> *Sent:* Tuesday, April 27, 2010 3:04 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
>
>
>
> That reminds me of an encounter I had.  WAY back at my first tech job (when
> dot matrix printers were still all the rage), I would get called 3 or 4
> times a week by folks wanting to sell us their ribbons.  Having been stupid
> enough to try a "free sample" from a vendor one time (and getting bitten), I
> began to just tell those folks "thanks, but no thanks".  As you mentioned
> they were often downright rude.  The most egregious being one fellow who
> kept repeating how it was going to save us money.  Finally flabbergasted by
> my refusal, he said (and I quote), "Oh, too stupid to save money, then" and
> hung up.  I am pretty sure the same person called again about a month later,
> too.
>
>
>
> Bill Mayo
>
>
>  --
>
> *From:* Ralph Smith [mailto:m...@gatewayindustries.org]
> *Sent:* Tuesday, April 27, 2010 2:58 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
>
> I used to try to nicely explain to them that I wasn’t interested, but most
> of them are so rude this got old fast.
>
> I started just hanging up on them when they wouldn’t shut up, but sometimes
> they would actually have someone else call back and yell at me for being
> rude!
>
> Then, since we are a non-profit, I started immediately soliciting them for
> toner donations – that usually got them to hang up.  But this still takes
> too much time.
>
> Now I tell them (mostly truthfully), that we don’t buy toner because it’s
> included in our service contract - thanks anyway, and I hang up.
>
>
>
> I still get 1 to 3 calls a week.  Everyone at our agency knows that I am
> the only one who orders toner, so no worries there, at least.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> *From: *"John Aldrich" 
>
> *Date: *Tue, 27 Apr 2010 13:05:47 -0400
>
> *To: *NT System Admin Issues
>
> *Subject: *Ink & toner "cold callers"
>
>
>
> I’m assuming most of you are like me and in charge of the “consumables” for
> your laser copiers/printers/fax machines. How do you have your people
> trained to deal with the cold-callers who try to get you to buy the toners?
>
> Mostly, my users are trained to refer the call to me, but it’s starting to
> get old with upwards of 3 or 4 calls per week and having to tell them
> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
> seconds to a minute I’d rather spend reading this list, etc. J
>
> I thought about emailing my users and telling them that there are only 3
> people who order ink & toner and if the caller doesn’t ask for one of us by
> name, they aren’t our supplier, and that I’d prefer the caller never get
> passed along; but I’m afraid that if I do that, someone might go ahead and
> order toner from someone other than our normal suppliers. (I don’t have a
> lot of faith in my “users” J)
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> * *
>
> *Confidentiality Notice:*
>
> 
>
> *This communication, including any attachments, may contain confidential
> information and is intended only for the individual or entity to whom it is
> addressed. Any review, dissemination, or copying of this communication by
> anyone other than the intended recipient is strictly prohibited. If you are
> not the intended recipient, please contact the sender by reply email, delete
> and destroy all copies of the original message.*
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Ink & toner "cold callers"

[Andrew S. Baker]

You brute, you...  :)

-ASB: http://XeeSM.com/AndrewBaker


On Tue, Apr 27, 2010 at 1:51 PM, Steven M. Caesare wrote:

> Excellent!
>
>
>
> Other fun tactics:
>
>
>
> -  “Hold on, we are looking for a new vendor and would love to
> evaluate your products, please hold on while I transfer you to our
> purchasing specialist.” – Then proceed to transfer the call to the
> unsuspecting accountant lady with an accent so thick you can’t make out
> anything she says over the phone, and has no idea what a toner cartridge
> even is…
>
>
>
> -  “Oooh, I’m so glad you called… we have about 18,000 devices
> across all of our global office we need to procure a new vendor to supply
> (pause to allow the sound of dollar signs rattling in their eyesockets to
> come across the line).  We have standardized on the  name here> line of printers, what are your prices for them in lots of 5,000
> or more?” – Agree to allow them to get back to you when they can’t
> immediately find the correct cartridge in their system.
>
>
>
> -  “Absolutely… we just had to drop our last vendor because they
> didn’t comply with MIL-SPEC #8675309 as per the new gov’t regs. I assume you
> do?”
>
>
>
>
>
> -sc
>
>
>
> *From:* Jeff Frantz [mailto:jfra...@itstechnologies.com]
> *Sent:* Tuesday, April 27, 2010 1:33 PM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
>
>
>
> I tell them we’re a paper-free environment my nutty tree-hugging boss
> insists everything gets scanned and no paper is allowed.  I explain we have
> no printers, copiers or anything that generates a piece of paper.  All we
> have are scanners and shredders.  The reactions you get are hilarious!
>
>
>
> -Jeff
>
>
> --
>
> *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com]
> *Sent:* Tuesday, April 27, 2010 1:06 PM
>
> *To:* NT System Admin Issues
> *Subject:* Ink & toner "cold callers"
>
>
>
> I’m assuming most of you are like me and in charge of the “consumables” for
> your laser copiers/printers/fax machines. How do you have your people
> trained to deal with the cold-callers who try to get you to buy the toners?
>
> Mostly, my users are trained to refer the call to me, but it’s starting to
> get old with upwards of 3 or 4 calls per week and having to tell them
> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
> seconds to a minute I’d rather spend reading this list, etc. J
>
> I thought about emailing my users and telling them that there are only 3
> people who order ink & toner and if the caller doesn’t ask for one of us by
> name, they aren’t our supplier, and that I’d prefer the caller never get
> passed along; but I’m afraid that if I do that, someone might go ahead and
> order toner from someone other than our normal suppliers. (I don’t have a
> lot of faith in my “users” J)
>
>
>
> [image: John-Aldrich][image: Tile-Tools]
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: Ink & toner "cold callers"

[Roger Wright]

Big grin!


Die dulci fruere!

Roger Wright
___




On Tue, Apr 27, 2010 at 3:19 PM, Don Guyer  wrote:
> Who? Who doesn’t want to buy the ribbons?!
>
>
>
>
>
> Don Guyer
>
> Systems Engineer - Information Services
>
> Prudential, Fox & Roach/Trident Group
>
> 431 W. Lancaster Avenue
>
> Devon, PA 19333
>
> Direct: (610) 993-3299
>
> Fax: (610) 650-5306
>
> don.gu...@prufoxroach.com
>
>
>
> From: Mayo, Bill [mailto:bem...@pittcountync.gov]
>
> Sent: Tuesday, April 27, 2010 3:04 PM
> To: NT System Admin Issues
> Subject: RE: Ink & toner "cold callers"
>
>
>
> That reminds me of an encounter I had.  WAY back at my first tech job (when
> dot matrix printers were still all the rage), I would get called 3 or 4
> times a week by folks wanting to sell us their ribbons.  Having been stupid
> enough to try a "free sample" from a vendor one time (and getting bitten), I
> began to just tell those folks "thanks, but no thanks".  As you mentioned
> they were often downright rude.  The most egregious being one fellow who
> kept repeating how it was going to save us money.  Finally flabbergasted by
> my refusal, he said (and I quote), "Oh, too stupid to save money, then" and
> hung up.  I am pretty sure the same person called again about a month later,
> too.
>
>
>
> Bill Mayo
>
>
>
> 
>
> From: Ralph Smith [mailto:m...@gatewayindustries.org]
> Sent: Tuesday, April 27, 2010 2:58 PM
> To: NT System Admin Issues
> Subject: RE: Ink & toner "cold callers"
>
> I used to try to nicely explain to them that I wasn’t interested, but most
> of them are so rude this got old fast.
>
> I started just hanging up on them when they wouldn’t shut up, but sometimes
> they would actually have someone else call back and yell at me for being
> rude!
>
> Then, since we are a non-profit, I started immediately soliciting them for
> toner donations – that usually got them to hang up.  But this still takes
> too much time.
>
> Now I tell them (mostly truthfully), that we don’t buy toner because it’s
> included in our service contract - thanks anyway, and I hang up.
>
>
>
> I still get 1 to 3 calls a week.  Everyone at our agency knows that I am the
> only one who orders toner, so no worries there, at least.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> From: "John Aldrich" 
>
> Date: Tue, 27 Apr 2010 13:05:47 -0400
>
> To: NT System Admin Issues
>
> Subject: Ink & toner "cold callers"
>
>
>
> I’m assuming most of you are like me and in charge of the “consumables” for
> your laser copiers/printers/fax machines. How do you have your people
> trained to deal with the cold-callers who try to get you to buy the toners?
>
> Mostly, my users are trained to refer the call to me, but it’s starting to
> get old with upwards of 3 or 4 calls per week and having to tell them
> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
> seconds to a minute I’d rather spend reading this list, etc. J
>
> I thought about emailing my users and telling them that there are only 3
> people who order ink & toner and if the caller doesn’t ask for one of us by
> name, they aren’t our supplier, and that I’d prefer the caller never get
> passed along; but I’m afraid that if I do that, someone might go ahead and
> order toner from someone other than our normal suppliers. (I don’t have a
> lot of faith in my “users” J)
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Confidentiality Notice:
>
> **
>
> This communication, including any attachments, may contain confidential
> information and is intended only for the individual or entity to whom it is
> addressed. Any review, dissemination, or copying of this communication by
> anyone other than the intended recipient is strictly prohibited. If you are
> not the intended recipient, please contact the sender by reply email, delete
> and destroy all copies of the original message.
>
>
>
>
>
>
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[Crawford, Scott]

Nice J

 

From: Don Guyer [mailto:don.gu...@prufoxroach.com] 
Sent: Tuesday, April 27, 2010 2:20 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

Who? Who doesn't want to buy the ribbons?!

 

 

Don Guyer

Systems Engineer - Information Services

Prudential, Fox & Roach/Trident Group

431 W. Lancaster Avenue

Devon, PA 19333

Direct: (610) 993-3299

Fax: (610) 650-5306

don.gu...@prufoxroach.com

 

From: Mayo, Bill [mailto:bem...@pittcountync.gov] 
Sent: Tuesday, April 27, 2010 3:04 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

That reminds me of an encounter I had.  WAY back at my first tech job
(when dot matrix printers were still all the rage), I would get called 3
or 4 times a week by folks wanting to sell us their ribbons.  Having
been stupid enough to try a "free sample" from a vendor one time (and
getting bitten), I began to just tell those folks "thanks, but no
thanks".  As you mentioned they were often downright rude.  The most
egregious being one fellow who kept repeating how it was going to save
us money.  Finally flabbergasted by my refusal, he said (and I quote),
"Oh, too stupid to save money, then" and hung up.  I am pretty sure the
same person called again about a month later, too.

 

Bill Mayo

 



From: Ralph Smith [mailto:m...@gatewayindustries.org] 
Sent: Tuesday, April 27, 2010 2:58 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

I used to try to nicely explain to them that I wasn't interested, but
most of them are so rude this got old fast.  

I started just hanging up on them when they wouldn't shut up, but
sometimes they would actually have someone else call back and yell at me
for being rude!

Then, since we are a non-profit, I started immediately soliciting them
for toner donations - that usually got them to hang up.  But this still
takes too much time.

Now I tell them (mostly truthfully), that we don't buy toner because
it's included in our service contract - thanks anyway, and I hang up.

 

I still get 1 to 3 calls a week.  Everyone at our agency knows that I am
the only one who orders toner, so no worries there, at least.

 

 

 

 

 

 

 

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables"
for your laser copiers/printers/fax machines. How do you have your
people trained to deal with the cold-callers who try to get you to buy
the toners? 

Mostly, my users are trained to refer the call to me, but it's starting
to get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's
45 seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us
by name, they aren't our supplier, and that I'd prefer the caller never
get passed along; but I'm afraid that if I do that, someone might go
ahead and order toner from someone other than our normal suppliers. (I
don't have a lot of faith in my "users" J)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Confidentiality Notice:

**

This communication, including any attachments, may contain confidential
information and is intended only for the individual or entity to whom it
is addressed. Any review, dissemination, or copying of this
communication by anyone other than the intended recipient is strictly
prohibited. If you are not the intended recipient, please contact the
sender by reply email, delete and destroy all copies of the original
message.

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[Don Guyer]

Who? Who doesn't want to buy the ribbons?!

 

 

Don Guyer

Systems Engineer - Information Services

Prudential, Fox & Roach/Trident Group

431 W. Lancaster Avenue

Devon, PA 19333

Direct: (610) 993-3299

Fax: (610) 650-5306

don.gu...@prufoxroach.com  

 

From: Mayo, Bill [mailto:bem...@pittcountync.gov] 
Sent: Tuesday, April 27, 2010 3:04 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

That reminds me of an encounter I had.  WAY back at my first tech job
(when dot matrix printers were still all the rage), I would get called 3
or 4 times a week by folks wanting to sell us their ribbons.  Having
been stupid enough to try a "free sample" from a vendor one time (and
getting bitten), I began to just tell those folks "thanks, but no
thanks".  As you mentioned they were often downright rude.  The most
egregious being one fellow who kept repeating how it was going to save
us money.  Finally flabbergasted by my refusal, he said (and I quote),
"Oh, too stupid to save money, then" and hung up.  I am pretty sure the
same person called again about a month later, too.

 

Bill Mayo

 



From: Ralph Smith [mailto:m...@gatewayindustries.org] 
Sent: Tuesday, April 27, 2010 2:58 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

I used to try to nicely explain to them that I wasn't interested, but
most of them are so rude this got old fast.  

I started just hanging up on them when they wouldn't shut up, but
sometimes they would actually have someone else call back and yell at me
for being rude!

Then, since we are a non-profit, I started immediately soliciting them
for toner donations - that usually got them to hang up.  But this still
takes too much time.

Now I tell them (mostly truthfully), that we don't buy toner because
it's included in our service contract - thanks anyway, and I hang up.

 

I still get 1 to 3 calls a week.  Everyone at our agency knows that I am
the only one who orders toner, so no worries there, at least.

 

 

 

 

 

 

 

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables"
for your laser copiers/printers/fax machines. How do you have your
people trained to deal with the cold-callers who try to get you to buy
the toners? 

Mostly, my users are trained to refer the call to me, but it's starting
to get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's
45 seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us
by name, they aren't our supplier, and that I'd prefer the caller never
get passed along; but I'm afraid that if I do that, someone might go
ahead and order toner from someone other than our normal suppliers. (I
don't have a lot of faith in my "users" J)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Confidentiality Notice:

**

This communication, including any attachments, may contain confidential
information and is intended only for the individual or entity to whom it
is addressed. Any review, dissemination, or copying of this
communication by anyone other than the intended recipient is strictly
prohibited. If you are not the intended recipient, please contact the
sender by reply email, delete and destroy all copies of the original
message.

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[John Aldrich]

Well, I just sent out an email to all our office staff asking them to tell
anyone who calls for ink/toner that we're under contract and if someone
refuses to take no for an answer to transfer them to my voicemail. I
followed that up with an email explaining *just* how to transfer directly to
voicemail, bypassing the direct extension. J

 

John-AldrichTile-Tools

 

From: Mayo, Bill [mailto:bem...@pittcountync.gov] 
Sent: Tuesday, April 27, 2010 3:04 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

That reminds me of an encounter I had.  WAY back at my first tech job (when
dot matrix printers were still all the rage), I would get called 3 or 4
times a week by folks wanting to sell us their ribbons.  Having been stupid
enough to try a "free sample" from a vendor one time (and getting bitten), I
began to just tell those folks "thanks, but no thanks".  As you mentioned
they were often downright rude.  The most egregious being one fellow who
kept repeating how it was going to save us money.  Finally flabbergasted by
my refusal, he said (and I quote), "Oh, too stupid to save money, then" and
hung up.  I am pretty sure the same person called again about a month later,
too.

 

Bill Mayo

 

  _  

From: Ralph Smith [mailto:m...@gatewayindustries.org] 
Sent: Tuesday, April 27, 2010 2:58 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

I used to try to nicely explain to them that I wasn't interested, but most
of them are so rude this got old fast.  

I started just hanging up on them when they wouldn't shut up, but sometimes
they would actually have someone else call back and yell at me for being
rude!

Then, since we are a non-profit, I started immediately soliciting them for
toner donations - that usually got them to hang up.  But this still takes
too much time.

Now I tell them (mostly truthfully), that we don't buy toner because it's
included in our service contract - thanks anyway, and I hang up.

 

I still get 1 to 3 calls a week.  Everyone at our agency knows that I am the
only one who orders toner, so no worries there, at least.

 

 

 

 

 

 

 

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables" for
your laser copiers/printers/fax machines. How do you have your people
trained to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to
get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45
seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us by
name, they aren't our supplier, and that I'd prefer the caller never get
passed along; but I'm afraid that if I do that, someone might go ahead and
order toner from someone other than our normal suppliers. (I don't have a
lot of faith in my "users" J)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Confidentiality Notice:

**

This communication, including any attachments, may contain confidential
information and is intended only for the individual or entity to whom it is
addressed. Any review, dissemination, or copying of this communication by
anyone other than the intended recipient is strictly prohibited. If you are
not the intended recipient, please contact the sender by reply email, delete
and destroy all copies of the original message.

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: Ink & toner "cold callers"

[Mayo, Bill]

That reminds me of an encounter I had.  WAY back at my first tech job
(when dot matrix printers were still all the rage), I would get called 3
or 4 times a week by folks wanting to sell us their ribbons.  Having
been stupid enough to try a "free sample" from a vendor one time (and
getting bitten), I began to just tell those folks "thanks, but no
thanks".  As you mentioned they were often downright rude.  The most
egregious being one fellow who kept repeating how it was going to save
us money.  Finally flabbergasted by my refusal, he said (and I quote),
"Oh, too stupid to save money, then" and hung up.  I am pretty sure the
same person called again about a month later, too.
 
Bill Mayo



From: Ralph Smith [mailto:m...@gatewayindustries.org] 
Sent: Tuesday, April 27, 2010 2:58 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"



I used to try to nicely explain to them that I wasn't interested, but
most of them are so rude this got old fast.  

I started just hanging up on them when they wouldn't shut up, but
sometimes they would actually have someone else call back and yell at me
for being rude!

Then, since we are a non-profit, I started immediately soliciting them
for toner donations - that usually got them to hang up.  But this still
takes too much time.

Now I tell them (mostly truthfully), that we don't buy toner because
it's included in our service contract - thanks anyway, and I hang up.

 

I still get 1 to 3 calls a week.  Everyone at our agency knows that I am
the only one who orders toner, so no worries there, at least.

 

 

 

 

 

 

 

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables"
for your laser copiers/printers/fax machines. How do you have your
people trained to deal with the cold-callers who try to get you to buy
the toners? 

Mostly, my users are trained to refer the call to me, but it's starting
to get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's
45 seconds to a minute I'd rather spend reading this list, etc. :-)

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us
by name, they aren't our supplier, and that I'd prefer the caller never
get passed along; but I'm afraid that if I do that, someone might go
ahead and order toner from someone other than our normal suppliers. (I
don't have a lot of faith in my "users" :-))

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Confidentiality Notice:

**

This communication, including any attachments, may contain confidential
information and is intended only for the individual or entity to whom it
is addressed. Any review, dissemination, or copying of this
communication by anyone other than the intended recipient is strictly
prohibited. If you are not the intended recipient, please contact the
sender by reply email, delete and destroy all copies of the original
message.


 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[Ralph Smith]

I used to try to nicely explain to them that I wasn't interested, but
most of them are so rude this got old fast.  

I started just hanging up on them when they wouldn't shut up, but
sometimes they would actually have someone else call back and yell at me
for being rude!

Then, since we are a non-profit, I started immediately soliciting them
for toner donations - that usually got them to hang up.  But this still
takes too much time.

Now I tell them (mostly truthfully), that we don't buy toner because
it's included in our service contract - thanks anyway, and I hang up.

 

I still get 1 to 3 calls a week.  Everyone at our agency knows that I am
the only one who orders toner, so no worries there, at least.

 

 

 

 

 

 

 

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables"
for your laser copiers/printers/fax machines. How do you have your
people trained to deal with the cold-callers who try to get you to buy
the toners? 

Mostly, my users are trained to refer the call to me, but it's starting
to get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's
45 seconds to a minute I'd rather spend reading this list, etc. :-)

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us
by name, they aren't our supplier, and that I'd prefer the caller never
get passed along; but I'm afraid that if I do that, someone might go
ahead and order toner from someone other than our normal suppliers. (I
don't have a lot of faith in my "users" :-))

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

Confidentiality Notice: 

--



This communication, including any attachments, may contain confidential 
information and is intended only for the individual or entity to whom it is 
addressed. Any review, dissemination, or copying of this communication by 
anyone other than the intended recipient is strictly prohibited. If you are not 
the intended recipient, please contact the sender by reply email, delete and 
destroy all copies of the original message.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: Ink & toner "cold callers"

[Roger Wright]

My manager at a previous employer would tire of the calls and started asking
the callers to "tell me more" about whatever the product was while he
ignored it all.  Then he'd say "Hey, I think I need that.  Let me get my
credit card...", set the phone on the desk, grab a magazine and head to the
rest room.  After about 10 minutes we'd hear "hello...  hello?" and then a
click as the caller hung up.  Used to crack us up!


Die dulci fruere!

Roger Wright
___



On Tue, Apr 27, 2010 at 2:39 PM, Jacob  wrote:

>  If you have time.. pretend you are interested. Even have them come out
> and visit you… drag it on and on. Then when they think they are close to
> signing a deal with you, tell them you are no longer interested.
>
>
>
> Almost all the vendors I have a relationship with have my cell. They will
> call me on my cell.
>
>
>
> *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com]
> *Sent:* Tuesday, April 27, 2010 10:40 AM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
>
>
>
> Ahh… I’m getting some good ideas here… J Thanks, all… keep the info
> coming! J
>
>
>
> [image: John-Aldrich][image: Tile-Tools]
>
>
>
> *From:* Terry Dickson [mailto:te...@treasurer.state.ks.us]
> *Sent:* Tuesday, April 27, 2010 1:39 PM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
>
>
>
> We trained our callers to just reject the callers, and not even forward
> them on.  We do have a contract we have to purchase from and they do not
> call like this so that works for us.
>
>
>
> *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com]
> *Sent:* Tuesday, April 27, 2010 12:26 PM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
>
>
>
> Yeah…but do you have your users trained to reject these calls outright **
> before** they get to you or do you just accept ‘em and tell ‘em “no
> thanks.”
>
>
>
> [image: John-Aldrich][image: Tile-Tools]
>
>
>
> *From:* viperb...@gmail.com [mailto:viperb...@gmail.com]
> *Sent:* Tuesday, April 27, 2010 1:13 PM
>
> *To:* NT System Admin Issues
> *Subject:* Re: Ink & toner "cold callers"
>
>
>
> I forward the calls to our local "rejection hotline" (insert google search
> here). Unprofessional, I know, but so is cold calling IMHO.
>
> Sent from my BlackBerry® smartphone with Nextel Direct Connect
>  --
>
> *From: *"John Aldrich" 
>
> *Date: *Tue, 27 Apr 2010 13:05:47 -0400
>
> *To: *NT System Admin Issues
>
> *Subject: *Ink & toner "cold callers"
>
>
>
> I’m assuming most of you are like me and in charge of the “consumables” for
> your laser copiers/printers/fax machines. How do you have your people
> trained to deal with the cold-callers who try to get you to buy the toners?
>
> Mostly, my users are trained to refer the call to me, but it’s starting to
> get old with upwards of 3 or 4 calls per week and having to tell them
> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
> seconds to a minute I’d rather spend reading this list, etc. J
>
> I thought about emailing my users and telling them that there are only 3
> people who order ink & toner and if the caller doesn’t ask for one of us by
> name, they aren’t our supplier, and that I’d prefer the caller never get
> passed along; but I’m afraid that if I do that, someone might go ahead and
> order toner from someone other than our normal suppliers. (I don’t have a
> lot of faith in my “users” J)
>
>
>
> [image: John-Aldrich][image: Tile-Tools]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[Joseph L. Casale]

So what's new school now?

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 12:47 PM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

People still use VPN? That's so old school.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 9:36 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

You can put something on site, or in your site; as long as you have VPN 
connectivity to the customer site.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 11:08 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Interesting, from reading it I don't "get" that it lets a consultant view 
resources from multiple clients on one console, I read it as more of a "per 
client" management tool, but I guess it can be interpreted a couple of ways.

This page, right?
http://www.kaseya.com/solutions/service-providers.aspx

Dave

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 7:04 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Uh, Kaseya is one.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 9:43 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Yeah, LogMeIn - I can access all of my various clients systems from that one 
console. To be clear I have one or two systems from each client that has 
LogMeIn on it, from that system I can RDP, remote wake up, etc the other 
systems.

Actually that's an excellent question - Quicken logs into multiple banks but 
gives me one common console to get various statuses, is there a similar tool 
available to consultants?

Michael what sort of commercial tools are you talking about?

Dave

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, April 26, 2010 3:35 PM
To: NT System Admin Issues
Subject: what is Best Pratices to mange many small company you consultant? As a 
outside integrator / IT consultant

What is Best Pratices to mange many small company you consultant?
Such updates, AV, and just best practices I just curious? IS thier a way to 
manage all companies from one console web portal, in terms of AV, updates, and 
deployment?

Thanks

--
Justin
IT-TECH

























~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[Steven M. Caesare]

Agreed.

 

It's easier to just open the NetBIOS/CIFS ports up on the firewall and
connect directly.

 

-sc

 

From: David Lum [mailto:david@nwea.org] 
Sent: Tuesday, April 27, 2010 2:47 PM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you
consultant? As a outside integrator / IT consultant

 

People still use VPN? That's so old school.

 

From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Tuesday, April 27, 2010 9:36 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you
consultant? As a outside integrator / IT consultant

 

You can put something on site, or in your site; as long as you have VPN
connectivity to the customer site.

 

Regards,

 

Michael B. Smith

Consultant and Exchange MVP

http://TheEssentialExchange.com

 

From: David Lum [mailto:david@nwea.org] 
Sent: Tuesday, April 27, 2010 11:08 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you
consultant? As a outside integrator / IT consultant

 

Interesting, from reading it I don't "get" that it lets a consultant
view resources from multiple clients on one console, I read it as more
of a "per client" management tool, but I guess it can be interpreted a
couple of ways.

 

This page, right?

http://www.kaseya.com/solutions/service-providers.aspx

 

Dave

 

From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Tuesday, April 27, 2010 7:04 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you
consultant? As a outside integrator / IT consultant

 

Uh, Kaseya is one.

 

Regards,

 

Michael B. Smith

Consultant and Exchange MVP

http://TheEssentialExchange.com

 

From: David Lum [mailto:david@nwea.org] 
Sent: Tuesday, April 27, 2010 9:43 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you
consultant? As a outside integrator / IT consultant

 

Yeah, LogMeIn - I can access all of my various clients systems from that
one console. To be clear I have one or two systems from each client that
has LogMeIn on it, from that system I can RDP, remote wake up, etc the
other systems.

 

Actually that's an excellent question - Quicken logs into multiple banks
but gives me one common console to get various statuses, is there a
similar tool available to consultants?

 

Michael what sort of commercial tools are you talking about?

 

Dave

 

From: justino garcia [mailto:jgarciaitl...@gmail.com] 
Sent: Monday, April 26, 2010 3:35 PM
To: NT System Admin Issues
Subject: what is Best Pratices to mange many small company you
consultant? As a outside integrator / IT consultant

 

What is Best Pratices to mange many small company you consultant?

Such updates, AV, and just best practices I just curious? IS thier a way
to manage all companies from one console web portal, in terms of AV,
updates, and deployment?

 

Thanks

-- 
Justin
IT-TECH

 

 

 

 

 

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[Jim Holmgren]

Our receptionist knew to transfer any calls for us into the group voicemail box 
where they could be flushed at our convenience.  
 
 
However before we completed his training, the best one I ever heard was a 
former co-worker of mine. (His name is South).
 
Caller: "yeah, hi - I'm calling about the toner for your copier"
 
South (knowing this is a cold caller and they are fishing for info):  "Oh..OK, 
which copier the BIG one or the small one?"
 
Caller:  "Oh, the big one sir - could you please just confirm the make and 
model for our records?"  (so that they can later claim you authorized them 
verbally to send their craptacular toner)
 
South:  "Sure, one moment"   "HEY...IT'S GONE!?!?  WHAT DID YOU GUYS DO WITH OUR COPIER?!?!  
WHAT'S GOING ON HERE?!?!?"
 
Caller hangs up.
 
-Jim
 
 
 


From: Jacob [mailto:ja...@excaliburfilms.com]
Sent: Tue 4/27/2010 2:39 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"



If you have time.. pretend you are interested. Even have them come out and 
visit you... drag it on and on. Then when they think they are close to signing 
a deal with you, tell them you are no longer interested.

 

Almost all the vendors I have a relationship with have my cell. They will call 
me on my cell.

 

From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Tuesday, April 27, 2010 10:40 AM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

Ahh... I'm getting some good ideas here... J Thanks, all... keep the info 
coming! J

 

  

 

From: Terry Dickson [mailto:te...@treasurer.state.ks.us] 
Sent: Tuesday, April 27, 2010 1:39 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

We trained our callers to just reject the callers, and not even forward them 
on.  We do have a contract we have to purchase from and they do not call like 
this so that works for us.

 

From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Tuesday, April 27, 2010 12:26 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

Yeah...but do you have your users trained to reject these calls outright 
*before* they get to you or do you just accept 'em and tell 'em "no thanks."

 



 

From: viperb...@gmail.com [mailto:viperb...@gmail.com] 
Sent: Tuesday, April 27, 2010 1:13 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

 

I forward the calls to our local "rejection hotline" (insert google search 
here). Unprofessional, I know, but so is cold calling IMHO. 

Sent from my BlackBerry® smartphone with Nextel Direct Connect



From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables" for 
your laser copiers/printers/fax machines. How do you have your people trained 
to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to get 
old with upwards of 3 or 4 calls per week and having to tell them "sorry, we're 
under a maintenance contract. Goodbye" and hang up. It's 45 seconds to a minute 
I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3 people 
who order ink & toner and if the caller doesn't ask for one of us by name, they 
aren't our supplier, and that I'd prefer the caller never get passed along; but 
I'm afraid that if I do that, someone might go ahead and order toner from 
someone other than our normal suppliers. (I don't have a lot of faith in my 
"users" J)

 



 

 

 

 

 

 

 

 

 

 

 

 

 



CONFIDENTIALITY NOTICE: This email, including attachments, is for the sole use 
of the intended recipient(s) and may contain confidential and/or protected 
health information. Under the Federal Law (HIPAA), the intended recipient is 
obligated to keep this information secure and confidential. Any disclosure to 
third parties without authorization from the member of as permitted by law is 
prohibited and punishable under Federal Law. If you are not the intended 
recipient, please contact the sender by reply e-mail and destroy all copies of 
the original message.

NOTA DE CONFIDENCIALIDAD: Este facsímile, incluyendo lo adjunto, es para el uso 
exclusivo del destinatario(s) y puede contener información confidencial y/o 
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destinatario tiene la obligación de mantener esta información segura y 
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miembros de lo permitido por la ley está prohibido y penado en virtud de la Ley 
Federal. Si usted no es el destinatario, por favor, póngase en contacto con el 
remitente por teléfono y destruir todas las copias del mensaje original
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ 

RE: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[David Lum]

People still use VPN? That's so old school.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 9:36 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

You can put something on site, or in your site; as long as you have VPN 
connectivity to the customer site.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 11:08 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Interesting, from reading it I don't "get" that it lets a consultant view 
resources from multiple clients on one console, I read it as more of a "per 
client" management tool, but I guess it can be interpreted a couple of ways.

This page, right?
http://www.kaseya.com/solutions/service-providers.aspx

Dave

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 7:04 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Uh, Kaseya is one.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 9:43 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Yeah, LogMeIn - I can access all of my various clients systems from that one 
console. To be clear I have one or two systems from each client that has 
LogMeIn on it, from that system I can RDP, remote wake up, etc the other 
systems.

Actually that's an excellent question - Quicken logs into multiple banks but 
gives me one common console to get various statuses, is there a similar tool 
available to consultants?

Michael what sort of commercial tools are you talking about?

Dave

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, April 26, 2010 3:35 PM
To: NT System Admin Issues
Subject: what is Best Pratices to mange many small company you consultant? As a 
outside integrator / IT consultant

What is Best Pratices to mange many small company you consultant?
Such updates, AV, and just best practices I just curious? IS thier a way to 
manage all companies from one console web portal, in terms of AV, updates, and 
deployment?

Thanks

--
Justin
IT-TECH





















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Officially Unemployed

[Andy Shook]

And knowing is half the battle

Andy Shook
Senior Sales Engineer  |  Peak 10, Inc.
8910 Lenox Pointe Drive, Suite B, Charlotte, NC 28273
office: (704) 264-1078
fax: (704) 264-1075
mobile: (803) 517-2168
email:  andy.sh...@peak10.com
 www.peak10.com

MANAGED DATA CENTER SERVICES |  HOSTING |  VIRTUALIZED SERVICES | CLOUD
Atlanta | Charlotte | Cincinnati | Jacksonville | Louisville | Nashville| 
Raleigh | Richmond | South Florida | Tampa


This message is intended only for the designated recipient(s). It may contain 
confidential or proprietary information
and may be subject to other confidentiality protections. If you are not a 
designated recipient, you may not review, copy
or distribute this message. If you receive this in error, please notify the 
sender by reply e-mail and delete this message.


From: Sherry Abercrombie [mailto:saber...@gmail.com]
Sent: Tuesday, April 27, 2010 2:01 PM
To: NT System Admin Issues
Subject: Re: Officially Unemployed

I do look at CL all the time, but just for buying stuff.  I've never had a 
reason to even realize that jobs are posted there also.  LOL, but now I know!
On Tue, Apr 27, 2010 at 12:54 PM, Micheal Espinola Jr 
mailto:michealespin...@gmail.com>> wrote:
Definitely open your eyes to CL.  You'd be surprised at what gets posted there.

--
ME2

On Tue, Apr 27, 2010 at 7:48 AM, Sherry Abercrombie 
mailto:saber...@gmail.com>> wrote:
LOL, that is funny on Craiglist Angus.  But thanks for that link, I hadn't even 
thought of looking on Craigslist.
On Mon, Apr 26, 2010 at 11:24 PM, Angus Scott-Fleming 
mailto:angu...@geoapps.com>> wrote:
Sherry

Bummer^2 ... best of luck finding new work.

I'm amused by the sub-page that craigslist uses for our specialty: "../sad/"

   dallas / fort worth systems/networking jobs classifieds - craigslist
   http://dallas.craigslist.org/sad/

[g,d,rlh] ;-)

> "Any sufficiently advanced technology is indistinguishable from magic."
> Arthur C. Clarke
Indeed.  And that's how we like it.

Angus

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/




~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~



--
Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from magic."
Arthur C. Clarke












--
Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from magic."
Arthur C. Clarke





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[Jacob]

If you have time.. pretend you are interested. Even have them come out and
visit you. drag it on and on. Then when they think they are close to signing
a deal with you, tell them you are no longer interested.

 

Almost all the vendors I have a relationship with have my cell. They will
call me on my cell.

 

From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Tuesday, April 27, 2010 10:40 AM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

Ahh. I'm getting some good ideas here. J Thanks, all. keep the info coming!
J

 

John-AldrichTile-Tools

 

From: Terry Dickson [mailto:te...@treasurer.state.ks.us] 
Sent: Tuesday, April 27, 2010 1:39 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

We trained our callers to just reject the callers, and not even forward them
on.  We do have a contract we have to purchase from and they do not call
like this so that works for us.

 

From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Tuesday, April 27, 2010 12:26 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

Yeah.but do you have your users trained to reject these calls outright
*before* they get to you or do you just accept 'em and tell 'em "no thanks."

 

John-AldrichTile-Tools

 

From: viperb...@gmail.com [mailto:viperb...@gmail.com] 
Sent: Tuesday, April 27, 2010 1:13 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

 

I forward the calls to our local "rejection hotline" (insert google search
here). Unprofessional, I know, but so is cold calling IMHO. 

Sent from my BlackBerryR smartphone with Nextel Direct Connect

  _  

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables" for
your laser copiers/printers/fax machines. How do you have your people
trained to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to
get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45
seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us by
name, they aren't our supplier, and that I'd prefer the caller never get
passed along; but I'm afraid that if I do that, someone might go ahead and
order toner from someone other than our normal suppliers. (I don't have a
lot of faith in my "users" J)

 

John-AldrichTile-Tools

 

 

 

 

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: Officially Unemployed

[David W. McSpadden]

OT.
My cousin found her husband(Now ex)on there.  Looking for some 
Hope he found some because there isn't any at home anymore
:-)

-Original Message-
From: Charlie Kaiser [mailto:charl...@golden-eagle.org] 
Sent: Tuesday, April 27, 2010 2:16 PM
To: NT System Admin Issues
Subject: RE: Officially Unemployed

+1. All my gigs the past 7 years or so have come from Craigslist. There's
also a metasearch site for CL called searchtempest.com that lets you search
multiple locations with various criteria and display the results all on one
page...

***
Charlie Kaiser
charl...@golden-eagle.org
Kingman, AZ
***  

> -Original Message-
> From: Micheal Espinola Jr [mailto:michealespin...@gmail.com] 
> Sent: Tuesday, April 27, 2010 10:54 AM
> To: NT System Admin Issues
> Subject: Re: Officially Unemployed
> 
> Definitely open your eyes to CL.  You'd be surprised at what 
> gets posted there.
> 
> --
> ME2


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~




~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Officially Unemployed

[Charlie Kaiser]

+1. All my gigs the past 7 years or so have come from Craigslist. There's
also a metasearch site for CL called searchtempest.com that lets you search
multiple locations with various criteria and display the results all on one
page...

***
Charlie Kaiser
charl...@golden-eagle.org
Kingman, AZ
***  

> -Original Message-
> From: Micheal Espinola Jr [mailto:michealespin...@gmail.com] 
> Sent: Tuesday, April 27, 2010 10:54 AM
> To: NT System Admin Issues
> Subject: Re: Officially Unemployed
> 
> Definitely open your eyes to CL.  You'd be surprised at what 
> gets posted there.
> 
> --
> ME2


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[Murray Freeman]

We're a small organization, and I purchase all toner & ink. It's really
no big deal here as I don't get many cold calls from toner venders, but
I usually do take the time to explain that we're very happy with our
current vendor and no intention of changing at this time. While we're on
the subject of cold calls, I do have a technique for getting rid of cold
callers. I admit that I used to be a salesman and I understand that they
need to make a lot of calls to get a sale. I suggest that they might
want to not waste their time on me but move on and make some other
calls. That seems to cut off the really agressive types, and placates
the less agressive types. It never takes more than a minute or so,
probably less time than reading and responding to a listserv, if you
catch my drift. As to calls that wind up in my voicemail, I listen for
about 5 seconds and decide to just erase if I'm not interested, which is
most of the time.
 

Murray

 



From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Tuesday, April 27, 2010 12:06 PM
To: NT System Admin Issues
Subject: Ink & toner "cold callers"



I'm assuming most of you are like me and in charge of the "consumables"
for your laser copiers/printers/fax machines. How do you have your
people trained to deal with the cold-callers who try to get you to buy
the toners? 

Mostly, my users are trained to refer the call to me, but it's starting
to get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's
45 seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us
by name, they aren't our supplier, and that I'd prefer the caller never
get passed along; but I'm afraid that if I do that, someone might go
ahead and order toner from someone other than our normal suppliers. (I
don't have a lot of faith in my "users" J)

 

  

 

 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: Officially Unemployed

[Harry Singh]

Sorry Sherry, but as others mentioned you should find a gig quick
enough. I know here in NY craigslist is pretty popular for tech jobs.

On 4/27/10, Sherry Abercrombie  wrote:
> I do look at CL all the time, but just for buying stuff.  I've never had a
> reason to even realize that jobs are posted there also.  LOL, but now I
> know!
>
> On Tue, Apr 27, 2010 at 12:54 PM, Micheal Espinola Jr <
> michealespin...@gmail.com> wrote:
>
>> Definitely open your eyes to CL.  You'd be surprised at what gets posted
>> there.
>>
>> --
>> ME2
>>
>>
>> On Tue, Apr 27, 2010 at 7:48 AM, Sherry Abercrombie
>> wrote:
>>
>>> LOL, that is funny on Craiglist Angus.  But thanks for that link, I
>>> hadn't
>>> even thought of looking on Craigslist.
>>>
>>> On Mon, Apr 26, 2010 at 11:24 PM, Angus Scott-Fleming <
>>> angu...@geoapps.com> wrote:
>>>
 Sherry

 Bummer^2 ... best of luck finding new work.

 I'm amused by the sub-page that craigslist uses for our specialty:
 "../sad/"

dallas / fort worth systems/networking jobs classifieds - craigslist
http://dallas.craigslist.org/sad/

 [g,d,rlh] ;-)

 > "Any sufficiently advanced technology is indistinguishable from
 > magic."
 > Arthur C. Clarke

 Indeed.  And that's how we like it.

 Angus

 --
 Angus Scott-Fleming
 GeoApps, Tucson, Arizona
 1-520-290-5038
 Security Blog: http://geoapps.com/





 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~   ~

>>>
>>>
>>>
>>> --
>>> Sherry Abercrombie
>>>
>>> "Any sufficiently advanced technology is indistinguishable from magic."
>>> Arthur C. Clarke
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>
>
> --
> Sherry Abercrombie
>
> "Any sufficiently advanced technology is indistinguishable from magic."
> Arthur C. Clarke
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~

-- 
Sent from my mobile device

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Officially Unemployed

[Sherry Abercrombie]

I do look at CL all the time, but just for buying stuff.  I've never had a
reason to even realize that jobs are posted there also.  LOL, but now I
know!

On Tue, Apr 27, 2010 at 12:54 PM, Micheal Espinola Jr <
michealespin...@gmail.com> wrote:

> Definitely open your eyes to CL.  You'd be surprised at what gets posted
> there.
>
> --
> ME2
>
>
> On Tue, Apr 27, 2010 at 7:48 AM, Sherry Abercrombie wrote:
>
>> LOL, that is funny on Craiglist Angus.  But thanks for that link, I hadn't
>> even thought of looking on Craigslist.
>>
>> On Mon, Apr 26, 2010 at 11:24 PM, Angus Scott-Fleming <
>> angu...@geoapps.com> wrote:
>>
>>> Sherry
>>>
>>> Bummer^2 ... best of luck finding new work.
>>>
>>> I'm amused by the sub-page that craigslist uses for our specialty:
>>> "../sad/"
>>>
>>>dallas / fort worth systems/networking jobs classifieds - craigslist
>>>http://dallas.craigslist.org/sad/
>>>
>>> [g,d,rlh] ;-)
>>>
>>> > "Any sufficiently advanced technology is indistinguishable from magic."
>>> > Arthur C. Clarke
>>>
>>> Indeed.  And that's how we like it.
>>>
>>> Angus
>>>
>>> --
>>> Angus Scott-Fleming
>>> GeoApps, Tucson, Arizona
>>> 1-520-290-5038
>>> Security Blog: http://geoapps.com/
>>>
>>>
>>>
>>>
>>>
>>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>>> ~   ~
>>>
>>
>>
>>
>> --
>> Sherry Abercrombie
>>
>> "Any sufficiently advanced technology is indistinguishable from magic."
>> Arthur C. Clarke
>>
>>
>>
>>
>>
>>
>
>
>
>
>


-- 
Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from magic."
Arthur C. Clarke

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Officially Unemployed

[Micheal Espinola Jr]

Definitely open your eyes to CL.  You'd be surprised at what gets posted
there.

--
ME2


On Tue, Apr 27, 2010 at 7:48 AM, Sherry Abercrombie wrote:

> LOL, that is funny on Craiglist Angus.  But thanks for that link, I hadn't
> even thought of looking on Craigslist.
>
> On Mon, Apr 26, 2010 at 11:24 PM, Angus Scott-Fleming  > wrote:
>
>> Sherry
>>
>> Bummer^2 ... best of luck finding new work.
>>
>> I'm amused by the sub-page that craigslist uses for our specialty:
>> "../sad/"
>>
>>dallas / fort worth systems/networking jobs classifieds - craigslist
>>http://dallas.craigslist.org/sad/
>>
>> [g,d,rlh] ;-)
>>
>> > "Any sufficiently advanced technology is indistinguishable from magic."
>> > Arthur C. Clarke
>>
>> Indeed.  And that's how we like it.
>>
>> Angus
>>
>> --
>> Angus Scott-Fleming
>> GeoApps, Tucson, Arizona
>> 1-520-290-5038
>> Security Blog: http://geoapps.com/
>>
>>
>>
>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~   ~
>>
>
>
>
> --
> Sherry Abercrombie
>
> "Any sufficiently advanced technology is indistinguishable from magic."
> Arthur C. Clarke
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[Mayo, Bill]

At least in the world of nuisance calls, "take me off your list" does no
good.  As I understand it, federal law requires telemarketers to
maintain a "do not call list" and you have to ask to be added to that.
I am pretty certain this is not relevant to businesses or these types of
situations as far as legality goes, but I do know from a former employer
(mail order catalog) that folks rent other people's lists, and you may
not actually be on "their" list.  Therefore, they have no way to remove
you.  Again, probably not totally relevant to the discussion, but
chipping in anyway.

Bill Mayo



From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Tuesday, April 27, 2010 1:26 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"



Hmm... never thought about the "take me off your list" idea... will have
to use that next time.

 

 

From: Richard Stovall [mailto:rich...@gmail.com] 
Sent: Tuesday, April 27, 2010 1:20 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

 

IF the call gets to me, I explain that I do not take unsolicited sales
calls for any reason, and ask to be removed from whatever list they used
to reach me.  Same at home.

 

Just don't have the time or the desire to listen to anyone's sales
spiel.  For any product or service.

On Tue, Apr 27, 2010 at 1:13 PM,  wrote:

I forward the calls to our local "rejection hotline" (insert google
search here). Unprofessional, I know, but so is cold calling IMHO. 

Sent from my BlackBerry(r) smartphone with Nextel Direct Connect



From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables"
for your laser copiers/printers/fax machines. How do you have your
people trained to deal with the cold-callers who try to get you to buy
the toners? 

Mostly, my users are trained to refer the call to me, but it's starting
to get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's
45 seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us
by name, they aren't our supplier, and that I'd prefer the caller never
get passed along; but I'm afraid that if I do that, someone might go
ahead and order toner from someone other than our normal suppliers. (I
don't have a lot of faith in my "users" J)

 

 

 

 

 

 

 

 

 

 

 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[Steven M. Caesare]

Excellent!

 

Other fun tactics:

 

-  "Hold on, we are looking for a new vendor and would love to
evaluate your products, please hold on while I transfer you to our
purchasing specialist." - Then proceed to transfer the call to the
unsuspecting accountant lady with an accent so thick you can't make out
anything she says over the phone, and has no idea what a toner cartridge
even is...

 

-  "Oooh, I'm so glad you called... we have about 18,000 devices
across all of our global office we need to procure a new vendor to
supply (pause to allow the sound of dollar signs rattling in their
eyesockets to come across the line).  We have standardized on the
 line of printers, what are your
prices for them in lots of 5,000 or more?" - Agree to allow them to get
back to you when they can't immediately find the correct cartridge in
their system.

 

-  "Absolutely... we just had to drop our last vendor because
they didn't comply with MIL-SPEC #8675309 as per the new gov't regs. I
assume you do?"

 

 

-sc

 

From: Jeff Frantz [mailto:jfra...@itstechnologies.com] 
Sent: Tuesday, April 27, 2010 1:33 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

I tell them we're a paper-free environment my nutty tree-hugging boss
insists everything gets scanned and no paper is allowed.  I explain we
have no printers, copiers or anything that generates a piece of paper.
All we have are scanners and shredders.  The reactions you get are
hilarious!

 

-Jeff

 



From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Tuesday, April 27, 2010 1:06 PM
To: NT System Admin Issues
Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables"
for your laser copiers/printers/fax machines. How do you have your
people trained to deal with the cold-callers who try to get you to buy
the toners? 

Mostly, my users are trained to refer the call to me, but it's starting
to get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's
45 seconds to a minute I'd rather spend reading this list, etc. :-)

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us
by name, they aren't our supplier, and that I'd prefer the caller never
get passed along; but I'm afraid that if I do that, someone might go
ahead and order toner from someone other than our normal suppliers. (I
don't have a lot of faith in my "users" :-))

 

  

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: my apologies to all

[Micheal Espinola Jr]

Yep-yep.  I've seen this same thing in a few different distribution-lists
like this.  World-wide to regional.  But, the spam was the same format.

--
ME2


On Mon, Apr 26, 2010 at 5:54 AM, David W. McSpadden  wrote:

> It's not just you Erik.  ME2 asked early if anyone else had seen it from
> others and I have on a couple of other lists you are not on so it was just
> your girlfriend's laptop that was affected.
>
>
> -Original Message-
> From: Erik Goldoff [mailto:egold...@gmail.com]
> Sent: Monday, April 26, 2010 8:52 AM
> To: NT System Admin Issues
> Subject: my apologies to all
>
> I was in North Carolina to attend a wedding, and forgot my laptop power
> supply.  I logged into gmail from my girlfriend's computer ( it did have
> Norton on it ) and within a minute a hundred or more of these spam messages
> flew out using my account.
>
> I immediately changed passwords and yanked Norton off her system and
> cleaned
> it up, installed AVG and malwarebytes.
>
> again my sincere apologies, and yes, embarassing for me.
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Ink & toner "cold callers"

[John Aldrich]

Ahh. I'm getting some good ideas here. J Thanks, all. keep the info coming!
J

 

John-AldrichTile-Tools

 

From: Terry Dickson [mailto:te...@treasurer.state.ks.us] 
Sent: Tuesday, April 27, 2010 1:39 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

We trained our callers to just reject the callers, and not even forward them
on.  We do have a contract we have to purchase from and they do not call
like this so that works for us.

 

From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Tuesday, April 27, 2010 12:26 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

 

Yeah.but do you have your users trained to reject these calls outright
*before* they get to you or do you just accept 'em and tell 'em "no thanks."

 

John-AldrichTile-Tools

 

From: viperb...@gmail.com [mailto:viperb...@gmail.com] 
Sent: Tuesday, April 27, 2010 1:13 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

 

I forward the calls to our local "rejection hotline" (insert google search
here). Unprofessional, I know, but so is cold calling IMHO. 

Sent from my BlackBerryR smartphone with Nextel Direct Connect

  _  

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables" for
your laser copiers/printers/fax machines. How do you have your people
trained to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to
get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45
seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us by
name, they aren't our supplier, and that I'd prefer the caller never get
passed along; but I'm afraid that if I do that, someone might go ahead and
order toner from someone other than our normal suppliers. (I don't have a
lot of faith in my "users" J)

 

John-AldrichTile-Tools

 

 

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: Ink & toner "cold callers"

[Terry Dickson]

We trained our callers to just reject the callers, and not even forward them 
on.  We do have a contract we have to purchase from and they do not call like 
this so that works for us.

From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Tuesday, April 27, 2010 12:26 PM
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

Yeah...but do you have your users trained to reject these calls outright 
*before* they get to you or do you just accept 'em and tell 'em "no thanks."

[John-Aldrich][Tile-Tools]

From: viperb...@gmail.com [mailto:viperb...@gmail.com]
Sent: Tuesday, April 27, 2010 1:13 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

I forward the calls to our local "rejection hotline" (insert google search 
here). Unprofessional, I know, but so is cold calling IMHO.

Sent from my BlackBerry(r) smartphone with Nextel Direct Connect


From: "John Aldrich" 
Date: Tue, 27 Apr 2010 13:05:47 -0400
To: NT System Admin Issues
Subject: Ink & toner "cold callers"

I'm assuming most of you are like me and in charge of the "consumables" for 
your laser copiers/printers/fax machines. How do you have your people trained 
to deal with the cold-callers who try to get you to buy the toners?
Mostly, my users are trained to refer the call to me, but it's starting to get 
old with upwards of 3 or 4 calls per week and having to tell them "sorry, we're 
under a maintenance contract. Goodbye" and hang up. It's 45 seconds to a minute 
I'd rather spend reading this list, etc. :)
I thought about emailing my users and telling them that there are only 3 people 
who order ink & toner and if the caller doesn't ask for one of us by name, they 
aren't our supplier, and that I'd prefer the caller never get passed along; but 
I'm afraid that if I do that, someone might go ahead and order toner from 
someone other than our normal suppliers. (I don't have a lot of faith in my 
"users" :))

[John-Aldrich][Tile-Tools]














~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: Ink & toner "cold callers"

[Jeff Frantz]

I tell them we're a paper-free environment my nutty tree-hugging boss insists 
everything gets scanned and no paper is allowed.  I explain we have no 
printers, copiers or anything that generates a piece of paper.  All we have are 
scanners and shredders.  The reactions you get are hilarious!

-Jeff


From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Tuesday, April 27, 2010 1:06 PM
To: NT System Admin Issues
Subject: Ink & toner "cold callers"

I'm assuming most of you are like me and in charge of the "consumables" for 
your laser copiers/printers/fax machines. How do you have your people trained 
to deal with the cold-callers who try to get you to buy the toners?
Mostly, my users are trained to refer the call to me, but it's starting to get 
old with upwards of 3 or 4 calls per week and having to tell them "sorry, we're 
under a maintenance contract. Goodbye" and hang up. It's 45 seconds to a minute 
I'd rather spend reading this list, etc. :)
I thought about emailing my users and telling them that there are only 3 people 
who order ink & toner and if the caller doesn't ask for one of us by name, they 
aren't our supplier, and that I'd prefer the caller never get passed along; but 
I'm afraid that if I do that, someone might go ahead and order toner from 
someone other than our normal suppliers. (I don't have a lot of faith in my 
"users" :))

[cid:image001.jpg@01CAE60E.2DEA7070][cid:image002@01cae60e.2dea7070]






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: Ink & toner "cold callers"

[John Aldrich]

Hmm. nice idea. J

 

John-AldrichTile-Tools

 

From: Erik Goldoff [mailto:egold...@gmail.com] 
Sent: Tuesday, April 27, 2010 1:26 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

 

setup a unique voicemail box for 'vendors'  , you can be as generic as you
like ( one single box, or granular, one for hardware, one for software, one
for consumables, etc ) and have the receptionist or whomever transfer the
calls to the voicemail.  Set up an appropriately professionally polite
informative greeting and let them leave their contact info for you to
contact back if you are interested in their offering.

On Tue, Apr 27, 2010 at 1:05 PM, John Aldrich 
wrote:

I'm assuming most of you are like me and in charge of the "consumables" for
your laser copiers/printers/fax machines. How do you have your people
trained to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to
get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45
seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us by
name, they aren't our supplier, and that I'd prefer the caller never get
passed along; but I'm afraid that if I do that, someone might go ahead and
order toner from someone other than our normal suppliers. (I don't have a
lot of faith in my "users" J)

 

John-AldrichTile-Tools

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: Ink & toner "cold callers"

[viperborg]

Unfortunately, with such a small company, anything tech related automatically 
gets forwarded to me, regardless. Unless the owner picks up, then I hear more 
German cuss words that I still can't remember. 
Sent from my BlackBerry® smartphone with Nextel Direct Connect

-Original Message-
From: "John Aldrich" 
Date: Tue, 27 Apr 2010 13:25:37 
To: NT System Admin Issues
Subject: RE: Ink & toner "cold callers"

Yeah.but do you have your users trained to reject these calls outright
*before* they get to you or do you just accept 'em and tell 'em "no thanks."

 

John-AldrichTile-Tools

 

From: viperb...@gmail.com [mailto:viperb...@gmail.com] 
Sent: Tuesday, April 27, 2010 1:13 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

 

I forward the calls to our local "rejection hotline" (insert google search
here). Unprofessional, I know, but so is cold calling IMHO. 

Sent from my BlackBerryR smartphone with Nextel Direct Connect

  _  

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables" for
your laser copiers/printers/fax machines. How do you have your people
trained to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to
get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45
seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us by
name, they aren't our supplier, and that I'd prefer the caller never get
passed along; but I'm afraid that if I do that, someone might go ahead and
order toner from someone other than our normal suppliers. (I don't have a
lot of faith in my "users" J)

 

John-AldrichTile-Tools

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~
<><>

Re: Ink & toner "cold callers"

[Erik Goldoff]

setup a unique voicemail box for 'vendors'  , you can be as generic as you
like ( one single box, or granular, one for hardware, one for software, one
for consumables, etc ) and have the receptionist or whomever transfer the
calls to the voicemail.  Set up an appropriately professionally polite
informative greeting and let them leave their contact info for you to
contact back if you are interested in their offering.

On Tue, Apr 27, 2010 at 1:05 PM, John Aldrich
wrote:

>  I’m assuming most of you are like me and in charge of the “consumables”
> for your laser copiers/printers/fax machines. How do you have your people
> trained to deal with the cold-callers who try to get you to buy the toners?
>
> Mostly, my users are trained to refer the call to me, but it’s starting to
> get old with upwards of 3 or 4 calls per week and having to tell them
> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
> seconds to a minute I’d rather spend reading this list, etc. J
>
> I thought about emailing my users and telling them that there are only 3
> people who order ink & toner and if the caller doesn’t ask for one of us by
> name, they aren’t our supplier, and that I’d prefer the caller never get
> passed along; but I’m afraid that if I do that, someone might go ahead and
> order toner from someone other than our normal suppliers. (I don’t have a
> lot of faith in my “users” J)
>
>
>
> [image: John-Aldrich][image: Tile-Tools]
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: Ink & toner "cold callers"

[John Aldrich]

Hmm. never thought about the "take me off your list" idea. will have to use
that next time.

 

John-AldrichTile-Tools

 

From: Richard Stovall [mailto:rich...@gmail.com] 
Sent: Tuesday, April 27, 2010 1:20 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

 

IF the call gets to me, I explain that I do not take unsolicited sales calls
for any reason, and ask to be removed from whatever list they used to reach
me.  Same at home.

 

Just don't have the time or the desire to listen to anyone's sales spiel.
For any product or service.

On Tue, Apr 27, 2010 at 1:13 PM,  wrote:

I forward the calls to our local "rejection hotline" (insert google search
here). Unprofessional, I know, but so is cold calling IMHO. 

Sent from my BlackBerryR smartphone with Nextel Direct Connect

  _  

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables" for
your laser copiers/printers/fax machines. How do you have your people
trained to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to
get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45
seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us by
name, they aren't our supplier, and that I'd prefer the caller never get
passed along; but I'm afraid that if I do that, someone might go ahead and
order toner from someone other than our normal suppliers. (I don't have a
lot of faith in my "users" J)

 

John-AldrichTile-Tools

 

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: Ink & toner "cold callers"

[John Aldrich]

Yeah.but do you have your users trained to reject these calls outright
*before* they get to you or do you just accept 'em and tell 'em "no thanks."

 

John-AldrichTile-Tools

 

From: viperb...@gmail.com [mailto:viperb...@gmail.com] 
Sent: Tuesday, April 27, 2010 1:13 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

 

I forward the calls to our local "rejection hotline" (insert google search
here). Unprofessional, I know, but so is cold calling IMHO. 

Sent from my BlackBerryR smartphone with Nextel Direct Connect

  _  

From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables" for
your laser copiers/printers/fax machines. How do you have your people
trained to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to
get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45
seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us by
name, they aren't our supplier, and that I'd prefer the caller never get
passed along; but I'm afraid that if I do that, someone might go ahead and
order toner from someone other than our normal suppliers. (I don't have a
lot of faith in my "users" J)

 

John-AldrichTile-Tools

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: Ink & toner "cold callers"

[Don Guyer]

I rarely answer my work line, for this exact reason. If I do, I'm always
"too busy at the moment" for calls such as these.

 

J

 

Don Guyer

Systems Engineer - Information Services

Prudential, Fox & Roach/Trident Group

431 W. Lancaster Avenue

Devon, PA 19333

Direct: (610) 993-3299

Fax: (610) 650-5306

don.gu...@prufoxroach.com  

 

From: Richard Stovall [mailto:rich...@gmail.com] 
Sent: Tuesday, April 27, 2010 1:20 PM
To: NT System Admin Issues
Subject: Re: Ink & toner "cold callers"

 

IF the call gets to me, I explain that I do not take unsolicited sales
calls for any reason, and ask to be removed from whatever list they used
to reach me.  Same at home.

 

Just don't have the time or the desire to listen to anyone's sales
spiel.  For any product or service.

On Tue, Apr 27, 2010 at 1:13 PM,  wrote:

I forward the calls to our local "rejection hotline" (insert google
search here). Unprofessional, I know, but so is cold calling IMHO. 

Sent from my BlackBerry(r) smartphone with Nextel Direct Connect



From: "John Aldrich"  

Date: Tue, 27 Apr 2010 13:05:47 -0400

To: NT System Admin Issues

Subject: Ink & toner "cold callers"

 

I'm assuming most of you are like me and in charge of the "consumables"
for your laser copiers/printers/fax machines. How do you have your
people trained to deal with the cold-callers who try to get you to buy
the toners? 

Mostly, my users are trained to refer the call to me, but it's starting
to get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's
45 seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us
by name, they aren't our supplier, and that I'd prefer the caller never
get passed along; but I'm afraid that if I do that, someone might go
ahead and order toner from someone other than our normal suppliers. (I
don't have a lot of faith in my "users" J)

 

  

 

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: Ink & toner "cold callers"

[Richard Stovall]

IF the call gets to me, I explain that I do not take unsolicited sales calls
for any reason, and ask to be removed from whatever list they used to reach
me.  Same at home.

Just don't have the time or the desire to listen to anyone's sales spiel.
 For any product or service.

On Tue, Apr 27, 2010 at 1:13 PM,  wrote:

> I forward the calls to our local "rejection hotline" (insert google search
> here). Unprofessional, I know, but so is cold calling IMHO.
>
> Sent from my BlackBerry® smartphone with Nextel Direct Connect
> --
> *From: * "John Aldrich" 
> *Date: *Tue, 27 Apr 2010 13:05:47 -0400
> *To: *NT System Admin Issues
> *Subject: *Ink & toner "cold callers"
>
>  I’m assuming most of you are like me and in charge of the “consumables”
> for your laser copiers/printers/fax machines. How do you have your people
> trained to deal with the cold-callers who try to get you to buy the toners?
>
> Mostly, my users are trained to refer the call to me, but it’s starting to
> get old with upwards of 3 or 4 calls per week and having to tell them
> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
> seconds to a minute I’d rather spend reading this list, etc. J
>
> I thought about emailing my users and telling them that there are only 3
> people who order ink & toner and if the caller doesn’t ask for one of us by
> name, they aren’t our supplier, and that I’d prefer the caller never get
> passed along; but I’m afraid that if I do that, someone might go ahead and
> order toner from someone other than our normal suppliers. (I don’t have a
> lot of faith in my “users” J)
>
>
>
> [image: John-Aldrich][image: Tile-Tools]
>
>
>
>
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

Re: Ink & toner "cold callers"

[viperborg]

I forward the calls to our local "rejection hotline" (insert google search 
here). Unprofessional, I know, but so is cold calling IMHO. 
Sent from my BlackBerry® smartphone with Nextel Direct Connect

-Original Message-
From: "John Aldrich" 
Date: Tue, 27 Apr 2010 13:05:47 
To: NT System Admin Issues
Subject: Ink & toner "cold callers"

I'm assuming most of you are like me and in charge of the "consumables" for
your laser copiers/printers/fax machines. How do you have your people
trained to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to
get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45
seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us by
name, they aren't our supplier, and that I'd prefer the caller never get
passed along; but I'm afraid that if I do that, someone might go ahead and
order toner from someone other than our normal suppliers. (I don't have a
lot of faith in my "users" J)

 

John-AldrichTile-Tools

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~
<><>

Ink & toner "cold callers"

[John Aldrich]

I'm assuming most of you are like me and in charge of the "consumables" for
your laser copiers/printers/fax machines. How do you have your people
trained to deal with the cold-callers who try to get you to buy the toners? 

Mostly, my users are trained to refer the call to me, but it's starting to
get old with upwards of 3 or 4 calls per week and having to tell them
"sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45
seconds to a minute I'd rather spend reading this list, etc. J

I thought about emailing my users and telling them that there are only 3
people who order ink & toner and if the caller doesn't ask for one of us by
name, they aren't our supplier, and that I'd prefer the caller never get
passed along; but I'm afraid that if I do that, someone might go ahead and
order toner from someone other than our normal suppliers. (I don't have a
lot of faith in my "users" J)

 

John-AldrichTile-Tools

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~<><>

RE: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[Michael B. Smith]

You can put something on site, or in your site; as long as you have VPN 
connectivity to the customer site.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 11:08 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Interesting, from reading it I don't "get" that it lets a consultant view 
resources from multiple clients on one console, I read it as more of a "per 
client" management tool, but I guess it can be interpreted a couple of ways.

This page, right?
http://www.kaseya.com/solutions/service-providers.aspx

Dave

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 7:04 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Uh, Kaseya is one.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 9:43 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Yeah, LogMeIn - I can access all of my various clients systems from that one 
console. To be clear I have one or two systems from each client that has 
LogMeIn on it, from that system I can RDP, remote wake up, etc the other 
systems.

Actually that's an excellent question - Quicken logs into multiple banks but 
gives me one common console to get various statuses, is there a similar tool 
available to consultants?

Michael what sort of commercial tools are you talking about?

Dave

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, April 26, 2010 3:35 PM
To: NT System Admin Issues
Subject: what is Best Pratices to mange many small company you consultant? As a 
outside integrator / IT consultant

What is Best Pratices to mange many small company you consultant?
Such updates, AV, and just best practices I just curious? IS thier a way to 
manage all companies from one console web portal, in terms of AV, updates, and 
deployment?

Thanks

--
Justin
IT-TECH

















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

open-mesh has been suggested to me

[Holstrom, Don]

Our museum has huge pillars and it's hard to get wireless through them. Anyone 
had good/bad luck using open-mesh wireless repeaters?

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: OT: Sprint Now Network website

[David Mazzaccaro]

Yup... I agree. So much for that "upgrade".. what a mess.
 
 



From: viperb...@gmail.com [mailto:viperb...@gmail.com] 
Sent: Tuesday, April 27, 2010 12:16 PM
To: NT System Admin Issues
Subject: Re: OT: Sprint Now Network website


The new site drives me nuts. Now it's a toss up on rather or not the
account services side of the site works. Drives me nuts. 

Sent from my BlackBerry smartphone with Nextel Direct Connect



From: "Andrew S. Baker"  
Date: Tue, 27 Apr 2010 11:55:00 -0400
To: NT System Admin Issues
Subject: Re: OT: Sprint Now Network website

LOL!! 


And they're selling epilepsy

-ASB: http://XeeSM.com/AndrewBaker



On Tue, Apr 27, 2010 at 10:18 AM, Steven M. Caesare
 wrote:


I didn't know Sprint had bought GeoCities.

-sc


-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Tuesday, April 27, 2010 10:11 AM
To: NT System Admin Issues

Subject: Re: OT: Sprint Now Network website

On Tue, Apr 27, 2010 at 9:40 AM, 
wrote:
>> http://now.sprint.com/nownetwork/
>
> 2. How does one find anything useful amongst all that clutter?

That page *is* a joke, right?

-- Ben



 

 

 

 


.
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: OT: Sprint Now Network website

[viperborg]

The new site drives me nuts. Now it's a toss up on rather or not the account 
services side of the site works. Drives me nuts.
Sent from my BlackBerry® smartphone with Nextel Direct Connect

-Original Message-
From: "Andrew S. Baker" 
Date: Tue, 27 Apr 2010 11:55:00 
To: NT System Admin Issues
Subject: Re: OT: Sprint Now Network website

LOL!!

And they're selling epilepsy

-ASB: http://XeeSM.com/AndrewBaker


On Tue, Apr 27, 2010 at 10:18 AM, Steven M. Caesare wrote:

> I didn't know Sprint had bought GeoCities.
>
> -sc
>
> -Original Message-
> From: Ben Scott [mailto:mailvor...@gmail.com]
> Sent: Tuesday, April 27, 2010 10:11 AM
> To: NT System Admin Issues
> Subject: Re: OT: Sprint Now Network website
>
> On Tue, Apr 27, 2010 at 9:40 AM,   wrote:
> >> http://now.sprint.com/nownetwork/
> >
> > 2. How does one find anything useful amongst all that clutter?
>
>  That page *is* a joke, right?
>
> -- Ben
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Off topic(slightly) how to configure netapp with a tape library

[george rovithis]

Help with netapp (not really i have an IBM system)

If anybody has installed an ibm tape library to an ibm nas\san (netapp based). 
I really need help on finding "an how to " on the subject. Going through the 
help of the system itself is confusing for me at least. I have done lots in the 
net app system have declared the tape library with it's www name and it just 
cant seem to find it.

 

I can not log on to netapp help because it's an ibm system, will eventually 
phone ibm support but they will more than probably charge me.

 

Does anybody know where i can find a simple how to, or know a command which i 
can run on netapp to see if the two devices can see each other.

 

Any help will be appreciated, Greek time is 7:09 pm so i will be going home 
soon will only reply tommorow if anybody has any ideas 

 

Thanks in advance for any help

 (it's late, writing in english i doubt anyone can make sense of what i wrote) 
but any help will be apreciated



  
_
The New Busy think 9 to 5 is a cute idea. Combine multiple calendars with 
Hotmail. 
http://www.windowslive.com/campaign/thenewbusy?tile=multicalendar&ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: OT: Sprint Now Network website

[Andrew S. Baker]

LOL!!

And they're selling epilepsy

-ASB: http://XeeSM.com/AndrewBaker


On Tue, Apr 27, 2010 at 10:18 AM, Steven M. Caesare wrote:

> I didn't know Sprint had bought GeoCities.
>
> -sc
>
> -Original Message-
> From: Ben Scott [mailto:mailvor...@gmail.com]
> Sent: Tuesday, April 27, 2010 10:11 AM
> To: NT System Admin Issues
> Subject: Re: OT: Sprint Now Network website
>
> On Tue, Apr 27, 2010 at 9:40 AM,   wrote:
> >> http://now.sprint.com/nownetwork/
> >
> > 2. How does one find anything useful amongst all that clutter?
>
>  That page *is* a joke, right?
>
> -- Ben
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Copier Hard Drives and sensitive data?

[Andrew S. Baker]

Because it's your data.

If you can get them to do this, then great.  Otherwise, it's less risky to
handle it yourself.

-ASB: http://XeeSM.com/AndrewBaker


On Mon, Apr 26, 2010 at 10:23 AM, Ziots, Edward  wrote:

>  That also works, but why not make the vendor of the system do this, its
> their systems they are loaning to you for utilized, so basically make them
> buy em J
>
>
>
> Z
>
>
>
> Edward Ziots
>
> CISSP,MCSA,MCP+I,Security +,Network +,CCA
>
> Network Engineer
>
> Lifespan Organization
>
> 401-639-3505
>
> ezi...@lifespan.org
>
>
>
> *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
> *Sent:* Monday, April 26, 2010 9:36 AM
>
> *To:* NT System Admin Issues
> *Subject:* Re: Copier Hard Drives and sensitive data?
>
>
>
> Or purchase replacement drives and just swap them out...
>
>
> -ASB: http://XeeSM.com/AndrewBaker
>
>  On Mon, Apr 26, 2010 at 8:28 AM, Ziots, Edward 
> wrote:
>
> My personal recommendation, cite the regulation, write it into the
> Contract, and make sure the HD is destroyed properly, either that or don't
> do business with the vendor. Pretty cut and dry. You really don't want to
> have to go through breach notification.
>
>
> Z
>
> Edward Ziots
> CISSP,MCSA,MCP+I,Security +,Network +,CCA
> Network Engineer
> Lifespan Organization
> 401-639-3505
> ezi...@lifespan.org
>
> -Original Message-
> From: David W. McSpadden [mailto:dav...@imcu.com]
> Sent: Monday, April 26, 2010 7:39 AM
> To: NT System Admin Issues
>
> Subject: RE: Copier Hard Drives and sensitive data?
>
> If you trash the hard drive will it still function?
> If it is leased will that null the agreement and cost you in the end?
>
> -Original Message-
> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> Sent: Sunday, April 25, 2010 11:00 PM
> To: NT System Admin Issues
> Subject: Re: Copier Hard Drives and sensitive data?
>
> It's not FUD.
>
> Copiers have hard drives, which often store things that users copy, or
> use as document templates.
>
> Trashing the hard drive before disposing of them is good practice,
> especially if they're leased.
>
> Kurt
>
>
>
> On Fri, Apr 23, 2010 at 07:49, David Mazzaccaro
>  wrote:
> > This article is full of FUD.  Read the comments...
> > Here's the link.. it was CBS...
> > http://www.cbsnews.com/stories/2010/04/19/eveningnews/main6412439.shtml
> >
> > 
> > From: David McSpadden [mailto:dav...@imcu.com]
> > Sent: Friday, April 23, 2010 10:47 AM
> > To: NT System Admin Issues
> > Subject: Copier Hard Drives and sensitive data?
> >
> > Operations Officer comes to me this morning and asks if we wipe our
> copiers
> > clean before we give them away or throw them away.
> >
> > I say we clean everything before we ever let it go out of our department
> but
> > why are you asking about copiers.  He proceeds to tell me about a 20/20
> or
> > 60 minutes spot where some person but 5 copiers and got all kinds of
> > personal info from police departments and what not's because copiers have
> > hard drives in them and they retain everything that is copied to them
> over
> > time.
> >
> >
> >
> > So, is this true?
> >
> >
> >
> > If so is there a way to 'clean' them before reselling them or trashing
> them
> > and still keeping them functional?
> >
> >
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Network File Copy

[Mark Robinson]

Thanks, I'm using it now.

 

Cheers

 

From: David Lum [mailto:david@nwea.org] 
Sent: 27 April 2010 14:41
To: NT System Admin Issues
Subject: RE: Network File Copy

 

Robocopy is your friend, it can do exactly what you're looking for.

David Lum // SYSTEMS ENGINEER 
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764

 

 

 

From: Mark Robinson [mailto:mark.robin...@cips.org] 
Sent: Tuesday, April 27, 2010 6:38 AM
To: NT System Admin Issues
Subject: Network File Copy

 

HI All,

 

I wonder if someone can help please.  I'm looking to archive 5000+ files
that were modified pre-2008 to Tape.

 

I am using only the Standard windows search tool to search a specific
network location for all files created before 01/01/2008.  When I copy
these files to a holding area ready to archive, I believe I will lose
the directory structure from the source directory, and all files will be
copied to the root of the destination directory.  Therefore giving me a
wedge of 5000+ files with no discernable structure making searching for
/ restoring this data tricky should the need arise.

 

Does anyone know of any tools / tricks / tips for copying data retrieved
using a custom date-range search to a new location whilst retaining the
original folder structure??  I cannot copy all folders because a folder
may have been created in 2010, but may have data in it that was created
in 2006.  So I can pull the 2006 file out of the folder, but not the
folder itself as it will also contain current data as well as old.

 

I hope that makes sense!!!

 

Any advice greatly appreciated

 

Many thanks,

Mark

IMPORTANT INFORMATION

   
Internet communications are not secure and therefore CIPS does not
accept legal responsibility for the contents of any e-mail message sent
via this medium. The content of any e-mail communication is the view of
the individual and CIPS does not accept legal liability for the
contents. Although this message and any attachments are believed to be
free of virus or other defect that might affect any computer system into
which it is received and opened, it is the responsibility of the
recipient to ensure that it is virus free and no responsibility is
accepted by CIPS for any loss or damage in any way arising from its use.



CIPS runs the following software packages: MS Office Suite 2003, MS
Visio 2003, MS Project 2002. Please ensure that any files you send are
compatible. 

   
The Chartered Institute of Purchasing & Supply (CIPS) is an organisation
incorporated under Royal Charter and is based at Easton House, Easton on
the Hill, Stamford, Lincs PE9 3NZ, tel: +44 (0)1780 756777, and is a
registered Charity number 1017938. CIPS Services Limited is a wholly
owned subsidiary company of CIPS, registered in England under number
2610367 and is registered at the address shown above. Both organisations
operate under a group VAT registration number: 3426 489 42.

 

-- 
Scanned by iCritical. 

 

 

 

 

 

-- 
Scanned by iCritical.


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Windows 7 FW Rules

[Carl Houseman]

Group policy?

 

Or 'netsh advfirewall /?' and learn the new syntax.  Googling "netsh
advfirewall" may also be some help.

 

Carl

 

From: Martin Blackstone [mailto:mblackst...@gmail.com] 
Sent: Tuesday, April 27, 2010 11:19 AM
To: NT System Admin Issues
Subject: Windows 7 FW Rules

 

I have firewall command I used to run on XP machines that looked like this:

netsh firewall add portopening TCP 7800 SomeApplication

netsh firewall add portopening TCP 7801 SomeApplication

 

Now in Windows 7, that rule doesn't work right. I suspect because of the
multiple network / firewall profiles. Work, Public, Home.

Im wondering how to tune that to work with Win7.

 

And ideas.

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Windows 7 FW Rules

[Martin Blackstone]

I have firewall command I used to run on XP machines that looked like this:

netsh firewall add portopening TCP 7800 SomeApplication

netsh firewall add portopening TCP 7801 SomeApplication

 

Now in Windows 7, that rule doesn't work right. I suspect because of the
multiple network / firewall profiles. Work, Public, Home.

Im wondering how to tune that to work with Win7.

 

And ideas.


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[David Lum]

Interesting, from reading it I don't "get" that it lets a consultant view 
resources from multiple clients on one console, I read it as more of a "per 
client" management tool, but I guess it can be interpreted a couple of ways.

This page, right?
http://www.kaseya.com/solutions/service-providers.aspx

Dave

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Tuesday, April 27, 2010 7:04 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Uh, Kaseya is one.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 9:43 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Yeah, LogMeIn - I can access all of my various clients systems from that one 
console. To be clear I have one or two systems from each client that has 
LogMeIn on it, from that system I can RDP, remote wake up, etc the other 
systems.

Actually that's an excellent question - Quicken logs into multiple banks but 
gives me one common console to get various statuses, is there a similar tool 
available to consultants?

Michael what sort of commercial tools are you talking about?

Dave

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, April 26, 2010 3:35 PM
To: NT System Admin Issues
Subject: what is Best Pratices to mange many small company you consultant? As a 
outside integrator / IT consultant

What is Best Pratices to mange many small company you consultant?
Such updates, AV, and just best practices I just curious? IS thier a way to 
manage all companies from one console web portal, in terms of AV, updates, and 
deployment?

Thanks

--
Justin
IT-TECH













~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Officially Unemployed

[Sherry Abercrombie]

LOL, that is funny on Craiglist Angus.  But thanks for that link, I hadn't
even thought of looking on Craigslist.

On Mon, Apr 26, 2010 at 11:24 PM, Angus Scott-Fleming
wrote:

> Sherry
>
> Bummer^2 ... best of luck finding new work.
>
> I'm amused by the sub-page that craigslist uses for our specialty:
> "../sad/"
>
>dallas / fort worth systems/networking jobs classifieds - craigslist
>http://dallas.craigslist.org/sad/
>
> [g,d,rlh] ;-)
>
> > "Any sufficiently advanced technology is indistinguishable from magic."
> > Arthur C. Clarke
>
> Indeed.  And that's how we like it.
>
> Angus
>
> --
> Angus Scott-Fleming
> GeoApps, Tucson, Arizona
> 1-520-290-5038
> Security Blog: http://geoapps.com/
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>



-- 
Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from magic."
Arthur C. Clarke

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Officially Unemployed

[Peter van Houten]

Well, anyone who reads Arthur C. will be an asset to another company!

Sorry to hear about your retrenchment; also been there when I was doing
really well. The most important piece of advice I was given at the time
was: "Keep your head up and don't doubt your capabilities. They are
letting you go because the company has changed and with it, your
position. It isn't you..."

Can't help directly as I am not in the US but will hold thumbs for you :-)

--
Peter van Houten

On Mon, Apr 26, 2010 at 11:03 AM, Sherry Abercrombie wrote:


Well, I was informed this morning that because of consolidation of
some positions and the new Cisco network equipment that was being
brought in, my position was being eliminated.  So, as of 9ish this
morning I'm officially unemployed.  Severance package will end on
October 1 this year.  So anyone know of any jobs her in the
Dallas/Fort Worth area, let me know ;)

--
Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from magic."
Arthur C. Clarke


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: OT: Sprint Now Network website

[Steven M. Caesare]

I didn't know Sprint had bought GeoCities.

-sc

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Tuesday, April 27, 2010 10:11 AM
To: NT System Admin Issues
Subject: Re: OT: Sprint Now Network website

On Tue, Apr 27, 2010 at 9:40 AM,   wrote:
>> http://now.sprint.com/nownetwork/
>
> 2. How does one find anything useful amongst all that clutter?

  That page *is* a joke, right?

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: OT: Sprint Now Network website

[Erik Goldoff]

thinking that they overdid their example of what you *could* do to your
'desktop' with widgets, like you can with win7 and other OS's

On Tue, Apr 27, 2010 at 10:10 AM, Ben Scott  wrote:

> On Tue, Apr 27, 2010 at 9:40 AM,   wrote:
> >> http://now.sprint.com/nownetwork/
> >
> > 2. How does one find anything useful amongst all that clutter?
>
>  That page *is* a joke, right?
>
> -- Ben
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: OT: Sprint Now Network website

[Ben Scott]

On Tue, Apr 27, 2010 at 9:40 AM,   wrote:
>> http://now.sprint.com/nownetwork/
>
> 2. How does one find anything useful amongst all that clutter?

  That page *is* a joke, right?

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: OT: Sprint Now Network website

[Ben Scott]

On Tue, Apr 27, 2010 at 9:33 AM, David Mazzaccaro
 wrote:
> Cool interactive website.. Maybe this will make it into this weeks Sunbelt
> newsletter???
> http://now.sprint.com/nownetwork/

  I'm making that the new corporate home page.  ;-)

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[Michael B. Smith]

Uh, Kaseya is one.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:david@nwea.org]
Sent: Tuesday, April 27, 2010 9:43 AM
To: NT System Admin Issues
Subject: RE: what is Best Practices to mange many small company you consultant? 
As a outside integrator / IT consultant

Yeah, LogMeIn - I can access all of my various clients systems from that one 
console. To be clear I have one or two systems from each client that has 
LogMeIn on it, from that system I can RDP, remote wake up, etc the other 
systems.

Actually that's an excellent question - Quicken logs into multiple banks but 
gives me one common console to get various statuses, is there a similar tool 
available to consultants?

Michael what sort of commercial tools are you talking about?

Dave

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, April 26, 2010 3:35 PM
To: NT System Admin Issues
Subject: what is Best Pratices to mange many small company you consultant? As a 
outside integrator / IT consultant

What is Best Pratices to mange many small company you consultant?
Such updates, AV, and just best practices I just curious? IS thier a way to 
manage all companies from one console web portal, in terms of AV, updates, and 
deployment?

Thanks

--
Justin
IT-TECH









~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: OT: Sprint Now Network website

[Erik Goldoff]

Cacophony !

On Tue, Apr 27, 2010 at 9:40 AM,  wrote:

>
> NOISE NOISE NOISE NOISE NOISE!!
>
> 1. I truly hate web sites that start blasting sound through your speakers
> before the page loads completely!
>
> 2. How does one find anything useful amongst all that clutter?
>
> I better stop now before my rant slides into things like those little
> Farcebook and Twit icons that pop up a micro-window if your mouse just
> happens to pass over them on the way to clicking on something a person
> actually wants... (Oops - to late  ;-(   )
> --
> Richard D. McClary
> Systems Administrator, Information Technology Group
> *ASPCA®*
> 1717 S. Philo Rd, Ste 36
> Urbana, IL  61802
>
> richardmccl...@aspca.org
>
> P: 217-337-9761
> C: 217-417-1182
> F: 217-337-9761
> *www.aspca.org* 
>
>
> The information contained in this e-mail, and any attachments hereto, is
> from The American Society for the Prevention of Cruelty to Animals® (ASPCA
> ®) and is intended only for use by the addressee(s) named herein and may
> contain legally privileged and/or confidential information. If you are not
> the intended recipient of this e-mail, you are hereby notified that any
> dissemination, distribution, copying or use of the contents of this e-mail,
> and any attachments hereto, is strictly prohibited. If you have received
> this e-mail in error, please immediately notify me by reply email and
> permanently delete the original and any copy of this e-mail and any printout
> thereof.
>
>
> "David Mazzaccaro"  wrote on 04/27/2010
> 08:33:23 AM:
>
>
> > Cool interactive website.. Maybe this will make it into this weeks
> > Sunbelt newsletter???
> > http://now.sprint.com/nownetwork/
>
> >
> >
> > .
> >
> >
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Network File Copy

[Steven M. Caesare]

Robocopy with the /E switch and then file inclusion options for date(s).

 

"Robocopy /?" for more

 

-sc

 

From: Mark Robinson [mailto:mark.robin...@cips.org] 
Sent: Tuesday, April 27, 2010 9:38 AM
To: NT System Admin Issues
Subject: Network File Copy

 

HI All,

 

I wonder if someone can help please.  I'm looking to archive 5000+ files
that were modified pre-2008 to Tape.

 

I am using only the Standard windows search tool to search a specific
network location for all files created before 01/01/2008.  When I copy
these files to a holding area ready to archive, I believe I will lose
the directory structure from the source directory, and all files will be
copied to the root of the destination directory.  Therefore giving me a
wedge of 5000+ files with no discernable structure making searching for
/ restoring this data tricky should the need arise.

 

Does anyone know of any tools / tricks / tips for copying data retrieved
using a custom date-range search to a new location whilst retaining the
original folder structure??  I cannot copy all folders because a folder
may have been created in 2010, but may have data in it that was created
in 2006.  So I can pull the 2006 file out of the folder, but not the
folder itself as it will also contain current data as well as old.

 

I hope that makes sense!!!

 

Any advice greatly appreciated

 

Many thanks,

Mark

IMPORTANT INFORMATION

   
Internet communications are not secure and therefore CIPS does not
accept legal responsibility for the contents of any e-mail message sent
via this medium. The content of any e-mail communication is the view of
the individual and CIPS does not accept legal liability for the
contents. Although this message and any attachments are believed to be
free of virus or other defect that might affect any computer system into
which it is received and opened, it is the responsibility of the
recipient to ensure that it is virus free and no responsibility is
accepted by CIPS for any loss or damage in any way arising from its use.



CIPS runs the following software packages: MS Office Suite 2003, MS
Visio 2003, MS Project 2002. Please ensure that any files you send are
compatible. 

   
The Chartered Institute of Purchasing & Supply (CIPS) is an organisation
incorporated under Royal Charter and is based at Easton House, Easton on
the Hill, Stamford, Lincs PE9 3NZ, tel: +44 (0)1780 756777, and is a
registered Charity number 1017938. CIPS Services Limited is a wholly
owned subsidiary company of CIPS, registered in England under number
2610367 and is registered at the address shown above. Both organisations
operate under a group VAT registration number: 3426 489 42.

 

-- 
Scanned by iCritical. 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: OT: Sprint Now Network website

[Jonathan Link]

Man I hate those share buttons too.

On Tuesday, April 27, 2010,   wrote:
>
>
> NOISE NOISE NOISE NOISE NOISE!!
>
>
> 1. I truly hate web sites that start
> blasting sound through your speakers before the page loads completely!
>
>
> 2. How does one find anything useful
> amongst all that clutter?
>
>
> I better stop now before my rant slides
> into things like those little Farcebook and Twit icons that pop up a 
> micro-window
> if your mouse just happens to pass over them on the way to clicking on
> something a person actually wants... (Oops - to late  ;-(   )
> --
>
> Richard D. McClary
>
> Systems Administrator,
> Information Technology Group
>
>
> ASPCA®
>
> 1717 S. Philo Rd, Ste
> 36
>
> Urbana, IL  61802
>
>
>
> richardmccl...@aspca.org
>
>
>
> P: 217-337-9761
>
> C: 217-417-1182
>
> F: 217-337-9761
>
> www.aspca.org
>
>
> The information contained
> in this e-mail, and any attachments hereto, is from The American Society
> for the Prevention of Cruelty to Animals® (ASPCA®)
> and is intended only for use by the addressee(s) named herein and may contain
> legally privileged and/or confidential information. If you are not the
> intended recipient of this e-mail, you are hereby notified that any 
> dissemination,
> distribution, copying or use of the contents of this e-mail, and any 
> attachments
> hereto, is strictly prohibited. If you have received this e-mail in error,
> please immediately notify me by reply email and permanently delete the
> original and any copy of this e-mail and any printout thereof.
>
>
>
>
> "David Mazzaccaro" 
> wrote on 04/27/2010 08:33:23 AM:
>
>> Cool interactive website.. Maybe this will make it into this weeks
>
>> Sunbelt newsletter???
>> http://now.sprint.com/nownetwork/
>
>>
>>
>> .
>
>>
>
>>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Network File Copy

[Jonathan Link]

Robocopy can find files created on a certain date and copy them to
another location maintaining folder structure.

On Tuesday, April 27, 2010, Mark Robinson  wrote:
>
>
>
>
>
>
>
>
>
>
>
>
>
> HI All,
>
>
>
> I wonder if someone can help please.  I’m looking to
> archive 5000+ files that were modified pre-2008 to Tape.
>
>
>
> I am using only the Standard windows search tool to search a
> specific network location for all files created before 01/01/2008.  When I 
> copy
> these files to a holding area ready to archive, I believe I will lose the
> directory structure from the source directory, and all files will be copied to
> the root of the destination directory.  Therefore giving me a wedge of 5000+
> files with no discernable structure making searching for / restoring this data
> tricky should the need arise.
>
>
>
> Does anyone know of any tools / tricks / tips for copying
> data retrieved using a custom date-range search to a new location whilst
> retaining the original folder structure??  I cannot copy all folders because a
> folder may have been created in 2010, but may have data in it that was created
> in 2006.  So I can pull the 2006 file out of the folder, but not the folder
> itself as it will also contain current data as well as old.
>
>
>
> I hope that makes sense!!!
>
>
>
> Any advice greatly appreciated
>
>
>
> Many thanks,
>
>
>
> Mark
>
>
>
>
> IMPORTANT INFORMATION
>
> Internet communications are not secure and therefore CIPS does not accept 
> legal responsibility for the contents of any e-mail message sent via this 
> medium. The content of any e-mail communication is the view of the individual 
> and CIPS does not accept legal liability for the contents. Although this 
> message and any attachments are believed to be free of virus or other defect 
> that might affect any computer system into which it is received and opened, 
> it is the responsibility of the recipient to ensure that it is virus free and 
> no responsibility is accepted by CIPS for any loss or damage in any way 
> arising from its use.
>
> CIPS runs the following software packages: MS Office Suite 2003, MS Visio 
> 2003, MS Project 2002. Please ensure that any files you send are compatible.
> The Chartered Institute of Purchasing & Supply (CIPS) is an organisation 
> incorporated under Royal Charter and is based at Easton House, Easton on the 
> Hill, Stamford, Lincs PE9 3NZ, tel: +44 (0)1780 756777, and is a registered 
> Charity number 1017938. CIPS Services Limited is a wholly owned subsidiary 
> company of CIPS, registered in England under number 2610367 and is registered 
> at the address shown above. Both organisations operate under a group VAT 
> registration number: 3426 489 42.
>
> --
>
> Scanned by iCritical.
>
>
>
>
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: what is Best Practices to mange many small company you consultant? As a outside integrator / IT consultant

[David Lum]

Yeah, LogMeIn - I can access all of my various clients systems from that one 
console. To be clear I have one or two systems from each client that has 
LogMeIn on it, from that system I can RDP, remote wake up, etc the other 
systems.

Actually that's an excellent question - Quicken logs into multiple banks but 
gives me one common console to get various statuses, is there a similar tool 
available to consultants?

Michael what sort of commercial tools are you talking about?

Dave

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, April 26, 2010 3:35 PM
To: NT System Admin Issues
Subject: what is Best Pratices to mange many small company you consultant? As a 
outside integrator / IT consultant

What is Best Pratices to mange many small company you consultant?
Such updates, AV, and just best practices I just curious? IS thier a way to 
manage all companies from one console web portal, in terms of AV, updates, and 
deployment?

Thanks

--
Justin
IT-TECH





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Network File Copy

[David Lum]

Robocopy is your friend, it can do exactly what you're looking for.
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764



From: Mark Robinson [mailto:mark.robin...@cips.org]
Sent: Tuesday, April 27, 2010 6:38 AM
To: NT System Admin Issues
Subject: Network File Copy

HI All,

I wonder if someone can help please.  I'm looking to archive 5000+ files that 
were modified pre-2008 to Tape.

I am using only the Standard windows search tool to search a specific network 
location for all files created before 01/01/2008.  When I copy these files to a 
holding area ready to archive, I believe I will lose the directory structure 
from the source directory, and all files will be copied to the root of the 
destination directory.  Therefore giving me a wedge of 5000+ files with no 
discernable structure making searching for / restoring this data tricky should 
the need arise.

Does anyone know of any tools / tricks / tips for copying data retrieved using 
a custom date-range search to a new location whilst retaining the original 
folder structure??  I cannot copy all folders because a folder may have been 
created in 2010, but may have data in it that was created in 2006.  So I can 
pull the 2006 file out of the folder, but not the folder itself as it will also 
contain current data as well as old.

I hope that makes sense!!!

Any advice greatly appreciated

Many thanks,
Mark

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--
Scanned by iCritical.






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: OT: Sprint Now Network website

[RichardMcClary]

NOISE NOISE NOISE NOISE NOISE!!

1. I truly hate web sites that start blasting sound through your speakers 
before the page loads completely!

2. How does one find anything useful amongst all that clutter?

I better stop now before my rant slides into things like those little 
Farcebook and Twit icons that pop up a micro-window if your mouse just 
happens to pass over them on the way to clicking on something a person 
actually wants... (Oops - to late  ;-(   )
--
Richard D. McClary
Systems Administrator, Information Technology Group 
ASPCA®
1717 S. Philo Rd, Ste 36
Urbana, IL  61802
 
richardmccl...@aspca.org
 
P: 217-337-9761
C: 217-417-1182
F: 217-337-9761
www.aspca.org
 
The information contained in this e-mail, and any attachments hereto, is 
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and permanently delete the original and any copy of this e-mail and any 
printout thereof.
 

"David Mazzaccaro"  wrote on 04/27/2010 
08:33:23 AM:

> Cool interactive website.. Maybe this will make it into this weeks 
> Sunbelt newsletter??? 
> http://now.sprint.com/nownetwork/ 
> 
> 
> .
> 
> 
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Network File Copy

[Mark Robinson]

HI All,

 

I wonder if someone can help please.  I'm looking to archive 5000+ files
that were modified pre-2008 to Tape.

 

I am using only the Standard windows search tool to search a specific
network location for all files created before 01/01/2008.  When I copy
these files to a holding area ready to archive, I believe I will lose
the directory structure from the source directory, and all files will be
copied to the root of the destination directory.  Therefore giving me a
wedge of 5000+ files with no discernable structure making searching for
/ restoring this data tricky should the need arise.

 

Does anyone know of any tools / tricks / tips for copying data retrieved
using a custom date-range search to a new location whilst retaining the
original folder structure??  I cannot copy all folders because a folder
may have been created in 2010, but may have data in it that was created
in 2006.  So I can pull the 2006 file out of the folder, but not the
folder itself as it will also contain current data as well as old.

 

I hope that makes sense!!!

 

Any advice greatly appreciated

 

Many thanks,



Mark


IMPORTANT INFORMATION
   
Internet communications are not secure and therefore CIPS does not accept legal 
responsibility for the contents of any e-mail message sent via this medium. The 
content of any e-mail communication is the view of the individual and CIPS does 
not accept legal liability for the contents. Although this message and any 
attachments are believed to be free of virus or other defect that might affect 
any computer system into which it is received and opened, it is the 
responsibility of the recipient to ensure that it is virus free and no 
responsibility is accepted by CIPS for any loss or damage in any way arising 
from its use. 

CIPS runs the following software packages: MS Office Suite 2003, MS Visio 2003, 
MS Project 2002. Please ensure that any files you send are compatible. 
   
The Chartered Institute of Purchasing & Supply (CIPS) is an organisation 
incorporated under Royal Charter and is based at Easton House, Easton on the 
Hill, Stamford, Lincs PE9 3NZ, tel: +44 (0)1780 756777, and is a registered 
Charity number 1017938. CIPS Services Limited is a wholly owned subsidiary 
company of CIPS, registered in England under number 2610367 and is registered 
at the address shown above. Both organisations operate under a group VAT 
registration number: 3426 489 42.

-- 
Scanned by iCritical.


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Resolved: RE: replication-received latency warning - DC 3 months behind

[David Lum]

Thanks, the non-auth restore did the trick! 30 hours of work and the client 
lost no data, but I think I shortened my lifespan by a few years. I'm a 
low-stress kind of guy, but I was worried on this one since there was no way to 
tell success until the very end and the system booted. It could have been far 
worse.

Dave

-Original Message-
From: KenM [mailto:kenmli...@gmail.com] 
Sent: Monday, April 26, 2010 1:43 PM
To: NT System Admin Issues
Subject: Re: replication-received latency warning - DC 3 months behind

If exchange is installed I would not dcpromo. I would do a nonauth
restore if the ss is good.



On 4/26/10, David Lum  wrote:
> I see Brian Desmond already answered this question, but the server I just
> brought back to life is an SBS machine - should I still DCPROMO demote then
> promote this server (I have a DC that has been up the entire time)
>
> http://www.pcreview.co.uk/forums/thread-1459944.php
>
>
>
> Alternately, I do have a system state backup of this machine that is just a
> couple of days old -I have never used Sytstem State restore...
>
>
>
> This is the server I was reassembling VHD's on. D: and E: drives are current
> as of Sunday AM when I powered it off, but the C: drive is from 2/19/10.
>
>
>
> How to best preoceed? It was on the LAN for  ashort while but I have
> disconnected it until I hear from you guys.
>
>
>
> If someone wants to talk me through this that would be even awesome-er.
>
>
>
> I'm 90% out of the woods as Exchange and theis databases are on D: not C:,
> w00t!
>
>
>
> Dave Lum
>
> 503-267-9764
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~

-- 
Sent from my mobile device

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

OT: Sprint Now Network website

[David Mazzaccaro]

Cool interactive website.. Maybe this will make it into this weeks
Sunbelt newsletter???
http://now.sprint.com/nownetwork/



.
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: OT what is the lesson for IT deparments and AV vendors after MCAFEE issue " update"

[Ziots, Edward]

Honestly, its all a "risk-based" decision, if you have additional compensating 
controls, in place, then you can afford the buffer, some organizations don't 
and have higher-risk to begin with. 

I don't agree so-much with the corporate IT comment about testing and 
validation of MS patches before rolling them out to the organization, that is a 
sound change management process, and the organization/business understands the 
risk related with not having the latest patches on the machines, until they are 
validated.

I like to look at it in a view of business impact: If I can take a little more 
time to validate a patch before I roll it out to 10K+ machines, its better than 
rolling out an non-validated patch that causes system issues and downtime and 
you can multiply that times the hours down and the people not working, as the 
cost to the bottom line you caused your business by rolling out a non-validated 
non-approved patch to your security baseline. 

The dollars and the business pain, adds up quiet quickly,

Z

Edward Ziots
CISSP,MCSA,MCP+I,Security +,Network +,CCA
Network Engineer
Lifespan Organization
401-639-3505
ezi...@lifespan.org


-Original Message-
From: Angus Scott-Fleming [mailto:angu...@geoapps.com] 
Sent: Tuesday, April 27, 2010 12:24 AM
To: NT System Admin Issues
Subject: Re: OT what is the lesson for IT deparments and AV vendors after 
MCAFEE issue " update"

On 26 Apr 2010 at 10:26, Ziots, Edward  wrote:

> With your situation that probably is a better situation of the "wait and
> see" but what happens when the 0day that is being exploited and the patch
> comes out of cycle, do you still subscribe to the "wait and see" and allow
> the drive by attacks to continue? Hard question I am sure, but it´s a risk
> that has to be either accepted or rejected. 

Depends on the client.  For clients where I have been able to put a "nobody 
runs as an admin user" policy in place I let them go longer.  For clients where 
for business reasons (unusual software, mostly, but sometime inertia) everybody 
is a local admin I'm aggressive about patching.  I still let it go a day or two 
usually.  Needless to say it's more expensive to support those types of 
clients.

> Also if you are supporting multiple small clients any way to do testing in
> the office on VM´s before having clients updated accordingly? I like VM´s in
> undoable mode, for this especially, either that or do snap-shots before
> patching and roll-back as needed. 

Not cost effective IMHO.  In small businesses almost every computer is 
different, different hardware, different software.

Like any insurance policy, AV and patching is a crap-shoot.  Most of the time 
you win.  The few times you lose, in a small business the cost is *_usually_* 
less than the accumulated cost of all the proactive work you would have had to 
do.  In a large business where many people run identical or nearly-identical 
machines the cost of losing the crap-shoot is so high in terms of lost (wo)man-
hours that you don't bet that way.

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: OT what is the lesson for IT deparments and AV vendors after MCAFEE issue " update"

[Ray]

I think an IT (or corporate) overreaction is typical of these kinds of
events. How many people have labs now set up to test MS updates and then
find themselves getting farther and farther behind?  As somebody said,
sometimes the cure is worse than the disease.   

-Original Message-
From: Angus Scott-Fleming [mailto:angu...@geoapps.com] 
Sent: Monday, April 26, 2010 9:24 PM
To: NT System Admin Issues
Subject: Re: OT what is the lesson for IT deparments and AV vendors after
MCAFEE issue " update"

On 26 Apr 2010 at 10:26, Ziots, Edward  wrote:

> With your situation that probably is a better situation of the "wait
and
> see" but what happens when the 0day that is being exploited and the patch
> comes out of cycle, do you still subscribe to the "wait and see" and allow
> the drive by attacks to continue? Hard question I am sure, but it´s a risk
> that has to be either accepted or rejected. 

Depends on the client.  For clients where I have been able to put a "nobody 
runs as an admin user" policy in place I let them go longer.  For clients
where 
for business reasons (unusual software, mostly, but sometime inertia)
everybody 
is a local admin I'm aggressive about patching.  I still let it go a day or
two 
usually.  Needless to say it's more expensive to support those types of 
clients.

> Also if you are supporting multiple small clients any way to do testing in
> the office on VM´s before having clients updated accordingly? I like VM´s
in
> undoable mode, for this especially, either that or do snap-shots before
> patching and roll-back as needed. 

Not cost effective IMHO.  In small businesses almost every computer is 
different, different hardware, different software.

Like any insurance policy, AV and patching is a crap-shoot.  Most of the
time 
you win.  The few times you lose, in a small business the cost is
*_usually_* 
less than the accumulated cost of all the proactive work you would have had
to 
do.  In a large business where many people run identical or nearly-identical

machines the cost of losing the crap-shoot is so high in terms of lost
(wo)man-
hours that you don't bet that way.

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~