Price and duration for Remedy RSP and RAC certification?

Hi, Please share if someone has an idea about the Total cost and Total duration required to do Remedy RAC and RSP certification. Also suggest what is basic knowledge required to attend these trainings. Regards, Tarun Sharma This message contains information that may be privileged or

Re: Survey Link Issue - Urgent

** Leonard Its ARSystem version 7.x and service desk version 7.x Regards, -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Leonard Neely Sent: Sunday, August 26, 2007 11:33 PM To: arslist@ARSLIST.ORG Subject: Re:

Re: Price and duration for Remedy RSP and RAC certification?

Tarun, Total cost and time you can best calculate yourself, I guess. The needed training courses are on the website together with their prices deduct: discounts (if applicable), for you the special Capgemini 'BMC Partner' discount add: travel, expenses on hotels + dinner etc I suggest it is best

Re: Price and duration for Remedy RSP and RAC certification?

Below is a link to the RSP page on Remedy's website. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Monday, Augu

Re: Price and duration for Remedy RSP and RAC certification?

Let me try this again... Below is a link to the RSP page on Remedy's website. If the link doesn't work, check to make sure that it is all on one line; you may need to copy/paste both lines. It ends with '.html' http://www.bmc.com/education/servicemgmt/Roadmaps/Remedy_Skilled_Profess ional.html T

Re: Price and duration for Remedy RSP and RAC certification?

Here are the costs for mine. Admin 1 - 6.x, 1 day (web), 500 Admin 2 - 6.x, 5 days, 2500 What's New 7.x, 1 day (web), 600 Admin 3 - 7.x, 5 days, 3000 Performance Tuning 6.x, 2 days, 1200 RADD 6.x, 3 days, 1800 RSP 6.x, 4 days, 2400 Total class cost: 12,000 Total class time: 19 days

Re: Price and duration for Remedy RSP and RAC certification?

Tarun, The "duration" is for the version that you are trained on. (With an "upgraded path" from version to version by taking another class.) Given that BMC is cranking out a new version a year (or about that fast) and that they only support "Current" +2(previous current versions) That means that f

Re: Remedy Skilled Professionals

And I am also - as of today! From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Friday, August 24, 2007 1:25 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Skilled Professionals ...and as of tod

Re: CISCO IVR interface to ARS

I would like to see this too :) We attempted the same thing but was not successful. Ron Suwanski Remedy Administrator / Developer DeVry Inc. Phone 630-472-2209 Fax 630-382-2917 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]> From: Action Request System dis

Attachment Pool

I created buttons and Active Links to allow Add, Delete, and Display attachment capabilities to my form $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 536880912 $PROCESS$ PERFORM-ACTION-DELTE-ATTACHMENT 536880912 $PROCESS$ PERFORM-ACTION-OPEN-ATTACHMENT 536880912. How do I turn off the feature that a

Attachment Pool Mid Tier (7.0.1 Patch 003)

When I invoke the Active Link: $PROCESS$ PERFORM-ACTION-OPEN-ATTACHMENT 536880912 on the Mid Tier, it opens the attachment, but also deletes it from the record. This happened in Mid Tier 6.3 as well Lisa Kemes BMC Remedy Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax [EMAIL PRO

Re: Attachment Pool

You have received a secure email from tarner at Great Lakes Higher Education Corporation and Affiliates Please pick up the package at the following Web address: https://securemail.glhec.org/ime?x=4-3606271-1830398-CYJSBUOU&lang=en_US The package will expire on Sunday November 25, 2007 at 08:31:

Re: Attachment Pool - POSSIBLE VIRUS

This looks like a virus. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of tarner Sent: Monday, August 27, 2007 10:30 AM To: arslist@ARSLIST.ORG Subject: Re: Attachment Pool You have received a secure email from tarner a

Re: Attachment Pool

Huh -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of tarner Sent: Monday, August 27, 2007 10:30 AM To: arslist@ARSLIST.ORG Subject: Re: Attachment Pool You have received a secure email from tarner at Great Lakes Higher Edu

Re: Attachment Pool

I'm just going to "fix" this by not having the attachment pool display at all for certain users. This is still a problem though. Why give us the option to get rid of the display and save buttons, when users can just double click on the attachments anyway? Lisa

Re: Attachment Pool

Message Redirected by Tumbleweed EMF. Original Recipients: To: arslist@ARSLIST.ORG Open the attachment pool properties in the Admin tool and on the Attachment Fields tab, remove the text for the Display Label. Todd Arner Great lakes Educational Loan Services Inc. __

Problem with setting email engine with MAPI

Hi List, We change our email from SMTP to MAPI protocol and have checked all requirements for the profile, domain account according to Remedy's documentation more than once, but still could not make it work, and got the following errors when running the email engine in the debug mode. could any

Re: Problem with setting email engine with MAPI

Jerry, Not sure if you found this but you need to install the Outlook client so that the system can access the Outlook api's. Also the email engine must run as the account that owns the mailbox. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL

Re: Attachment Pool

Todd, You may need to make some adjustments. Most folks aren't going to click on a secure link to read the email. Too many viruses out there. Also your latest reply looks like it came from Lisa. Dave From: Action Request System discussion list(ARSList) [mai

Re: Survey Link Issue - Urgent

** Rami, This is a known issue (defect number SW00270693). The BMC support told me that it's been fixed in the latest patch, ARS 7.0.01 patch 4, but I don't see it in the release note as being fixed. Thanks, Eric -Original Message- From: Rami S Ayoub [mailto:[EMAIL PROTECTED

Re: Problem with setting email engine with MAPI

Additionally, we were told by our exchange folks, whenever they upgraded exchange to, I think it was, 2003, that MAPI won't work with 2003. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -Original Message- From: Action Request System discussion

CDM migration from development to production

Hi All, Can somebody help to resole the cmdb import problem? I am trying to migrate CMDB CDM from Dev to Prod. Step I am performing are:- 1. Created CDM export from dev server using cmdbdriver. Export file had been created without errors on screen. 2. trying to import on Prod server using cm

Re: Problem with setting email engine with MAPI

Gary, I forwarded you note on to our Exchange group. I got a reply back that 2003 is not an issue for us but an upgrade to 2007 may require some "tweaking but it should still work." Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On

Re: Survey: AR System 32-bit / 64-bit Linux usage in 2008-2009

You mean for customers who may wish to load AR System on Linux in the future, but are not AR System customers currently or are running on a non-Linux platform? That might be an environment, true. I'll remove the "required" nature of that question. Thanks, -David J. Easter Sr. Product Manager,

Re: Problem with setting email engine with MAPI

Hi Dave, We have all the requirements satisfied and checked, i.e. Outlook client is installed on the server, the window account has all the rights needed, and the profile for the account is also tested to send and receive email via outlook with no problem, the email engine is running by the acc

Attached file content lost

Hi listers, One of our users complains about missing attachment content. He can add a text file to a free attachment field using the WUT, and save the request without receiving an error. When one tries to open/download the attached file, it can be downloaded but the content is gone (in fact th

Re: Survey: AR System 32-bit / 64-bit Linux usage in 2008-2009

Totally agree - Windows Server 2008 64 bit would be wonderful. Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 503 2701 Fax: +1 408 503 2912 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. __

Remedy & Courion

Our Security team is in the process of setting up Courion for sign on procurement and sign on management. They would also like it to create a Remedy Profile for the new employee. They just received this answer from Courion Support. Is this true? "I was just emailing with Courion support with re

Re: Attached file content lost

Are you sure he is attaching a file and not a shortcut to a file? If it is a real file, How big is the file? Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ozcan, Serdar Sent: Monday, August 27, 2007 11:15 AM

Re: CISCO IVR interface to ARS

Steve, Contact me off list [EMAIL PROTECTED] 1. The function to call the macro happens within the Cisco Application, the users are logged into the Remedy user tool and the Cisco application Doug From: Action Request System

Re: Problem with setting email engine with MAPI (U)

UNCLASSIFIED MAPI works fine with Exchange 2003 You need a service email account (a profile). If you are using Active Directory, this means a login and a mailbox. This account needs local permission on the Windows server to start the email engine service. The account's login name and password are

Re: Remedy & Courion

We use Courion here for password reset's. A Remedy profile would be nothing more than having the API create the correct User, People, etc... records. What you might do is to create a form that Courion submits to and let it do the actual work. Fred -Original Message- From: Action Req

ARS email mailbox configuration issue -Display name not showing.

Hello, Can anyone come up with a good reason why the Display name would not show up on emails if it was set in the email mailbox configuration . It works fine on our 5.3 boxes. Its seems not to be working at all on our 7.0 boxes. Welton Bryant MCSE,MCP Sr. Business Applications Analyst

Pattern-matching problems on import

We're having pattern-matching problems while bringing loads of data into the CMDB on a dev box. ARS 6.3p20, CMDB 1.1p4 (I think) ITSM 6 All runs on Solaris 8 in Oracle 9 Someone on the list mentioned a source of definitions of the numbers that show in pattern-matching events in a log file and I c

Re: Problem with setting email engine with MAPI

Does the profile prompt you for a password? If so, remedy will not be able to use the profile to transact MAPI mail. Does hte system cross domains? is there trust? Is there a firewall block? Has MAPI been configured in the exchange server? Usually it is not or the FW flolks block it. John Ros

Remedy API

I sent this out once using the title Remedy & Courion and decided I needed to show it to a broader audience. Hence the Subject line change. The question in a nutshell is... Will the Remedy API create a profile in the SHR:People form? --- Our Security team is in the process of setting up Courio

Re: Attachment Pool Mid Tier (7.0.1 Patch 003)

Hi Lisa Could I ask why you're using an Active link to open your attachment instead of using the functionality build into the attachment pool field? Mel On 8/27/07, Kemes, Lisa <[EMAIL PROTECTED]> wrote: > > ** > > When I invoke the Active Link: $PROCESS$ PERFORM-ACTION-OPEN-ATTACHMENT > 536880

Urgent! I am currently hiring for Talented Remedy Asset Tracking Users in San Diego, CA

Kforce. Joshua Kitchen [EMAIL PROTECTED] 937.416.3456 Duration: 6 Month Contract Location: San Diego, CA Currently Interviewing Complete Description: Review Purchase Orders as they appear in REMEDY Asset management. Decide whether the items pu

DSO - No license -- how to stop it from starting up ?

I do not have DSO installed -- so I thought.. It is attempting to startup.. How to I stop the startup process in windows 2003 server.. is that a Services ? I did not see one.. or ARmoitor ? or is that regedit or all three ? getting the barking of Mon Aug 27 13:28:02 2007 Distrib : The AR System is

Re: Attachment Pool Mid Tier (7.0.1 Patch 003)

I want to check the users permission group before I allow them to add, delete or display an attachment. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Melanie Snayer Sent: Monday, August 27, 2007 1:10 PM To: arslist@AR

Re: DSO - No license -- how to stop it from starting up ?

Is there a an armonitor.cfg file in Windows? If so, you will see an entry in it for DSO. Just delete or remark it out. On 8/27/07, patrick zandi <[EMAIL PROTECTED]> wrote: > > ** I do not have DSO installed -- so I thought.. It is attempting to > startup.. How to I stop the startup process in wi

Urgent! I am currently hiring for Talented Remedy Network Administrators in Herndon, VA

Kforce. Joshua Kitchen [EMAIL PROTECTED] 937-416-3456 Location: Herndon, VA Duration: 3 month Contract-to-Hire Pay Rate: Up to $70K Summary: This position is primarily responsible for monitoring the network and the timely resolution of network problems, or th

Re: DSO - No license -- how to stop it from starting up ?

My monotir file says this :: Monitor-directory: "C:\Program Files\AR System" SNMP-agent-enabled: F #"C:\Program Files\AR System\arsnmpd.exe" -c "C:\Program Files\AR System\CONF\arsnmpd.cfg" udp:161 "C:\Program Files\AR System\arserver.exe" -i "C:\Program Files\AR System" -l "C:\Program Files\Common

Re: DSO - No license -- how to stop it from starting up ?

Hey Patrick, comment out the line in the armonitor.cfg file that refers to serverds.exe. Regards, Rick Ponzo patrick zandi wrote: ** I do not have DSO installed -- so I thought.. It is attempting to startup.. How to I stop the startup process in windows 2003 server.. is that a Services ? I d

Re: DSO - No license -- how to stop it from starting up ?

I knew on unix it was something like arservedsd but did not know the windows.. let me attempt.. thanks.. On 8/27/07, Rick Ponzo <[EMAIL PROTECTED]> wrote: > > Hey Patrick, > > comment out the line in the armonitor.cfg file that refers to serverds.exe > . > > Regards, > Rick Ponzo > > patrick za

ADM:ARSlist Awards 2007: Opening Announcement, 2nd time

I will repeat this message one more as well, and I am hoping to get greater response than I have so far >>> As Founder of the ARSlist it is my privilege to announce the 13th Annual ARSlist Awards Call For Nominations. These awards were created by me in 1995 to recognize the effort tha

Submitting a record with a read license

Hey everyone- It's my understanding that anyone with a login should be able to submit a record without having a floating license. However, I have created a form and when people who only have a read license try and submit it, they get an error. Do they need to have a floating license that just

Re: Submitting a record with a read license

Do you have "Allow any user to submit" checked on each field in which they are trying to enter data? Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED

Re: Submitting a record with a read license

Do all of the fields they are putting data into have Submitter ( Change ) permissions or have the "Allow any User to Submit" checked on the Permissions tab? What error are you getting (it may say what fieldid the error is on)? Fred From: Action Request System

Re: Submitting a record with a read license

Nope, not on a single one >< Should that do it? Thanks for the response- Chris -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, August 27, 2007 2:09 PM To: arslist@ARSLIST.ORG Sub

Re: Submitting a record with a read license

Chris, Individuals with accounts to the system will always consume a license (fixed or floating) when creating records. It's only Guest users (those that don;t have accounts) that can create records with a read license under Submitter Mode locked scenarios. Dave __

Re: Submitting a record with a read license

Yes, in order for a user without a license to submit a ticket, you must have all fields in which they will be entering data marked as "Allow any user to submit." You must also have submitter mode locked (which you have). If you still get errors after that, please post the error message to the list

Re: Submitting a record with a read license

Thanks everyone- I'll let you know if there are any further problems! Chris -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, August 27, 2007 2:14 PM To: arslist@ARSLIST.ORG Subject

Re: DSO - No license -- how to stop it from starting up ?

That was it.. I tried that once.. and I guess I got to impatient.. I thought I had it wrong.. Thanks Rick.. On 8/27/07, Rick Ponzo <[EMAIL PROTECTED]> wrote: > > Hey Patrick, > > comment out the line in the armonitor.cfg file that refers to serverds.exe > . > > Regards, > Rick Ponzo > > patrick

Re: ADM:ARSlist Awards 2007: Opening Announcement, 2nd time

How about Joe D'souza *Rocky* Rocky Rockwell eMA Team – Remedy Developer [EMAIL PROTECTED] Ph#1: 214-567-8874 Ph#2: 325-884-1263 Daniel Bloom wrote: ** I will repeat this message one more as well, and I am hoping to get greater response than I have so far >>>

Re: Submitting a record with a read license

If they don't have an account (record in the User form), they will be able to create a record. Note that you need to have the "Allow any user to submit" set on the fields as the others suggest. If they have an account they will consume a floating license but it's re-released as soon as the Log o

Re: Submitting a record with a read license

Gary and Dave and Chris et al, Submitter mode locked is only needed to allow a "guest" user (Read Only) the ability to modify a record created by them. Allow anyone to submit checkbox opens the field up so no permissions restrict creation of a record. Any permissions settings are for View and Cha

Re: Remedy API

Claire, If it is possible in ARS, then it can be done via the API. (Or a function of an API client program.) SHR:People is just an ARS form. It is subject to the same API calls as any other ARS form. (Submit, Modify, Merge, etc...) So in a nutshell... can an ARS API client program create a SHR:P

Re: Table Field qualification

Hi Gary Firstly thanks for your code…I tried to play with the syntax and I think I am almost there in making it work. I think there is some change required in the second active link of the guide. Appreciate your help if you can figure out something. *Run If: *( 'tmpLocation' != $NULL$ ) AND (

Re: Survey Link Issue - Urgent

Hi, I get the same error but the survey response actually still goes through. It's annoying to the user because it doesn't look like it worked but it did. I tried setting the fields to public write access but it still gives that error. Allow anyone to submit is checked (turned on) and it doesn't

Re: Table Field qualification

To address the issue of the first 'OR', you will need duplicate active links to set the tmpQuery field. The first one will run if tmpQuery = $NULL$, then set tmpQuery = "'LOCATION' = $tmpChar$" The second one will run if tmpQuery != $NULL$, then go ahead and do the set fields below of tmpQuery = $

Re: Survey Link Issue - Urgent

Hey, I've gotten this same error before. It turned out the field did not have Public permission on it. So, what I did to make sure there was no issue, was on all fields where users would need to write to, I had to have three things done: Checkmark beside Allow any User to Submit Public Permission

Re: Survey Link Issue - Urgent

Eric, Often support claims that a bug is fixed and it is not in the release notes for the version/patch that they point at. Which personally means there is another bug introduced by the release process for not updating the docs to indicated the bug was fixed. ( And I should not have to tell them

Re: Survey Link Issue - Urgent

I have my permissions set with public but it still doesn't work. I also have the submitter mode to locked. I'm not sure if that makes a difference. Thanks Opela, Gary L Contr OC-ALC/ITMA wrote: > > Hey, I've gotten this same error before. It turned out the field did not > have Public permissi

!HELP! - SLM does not move from attached status

Hi, ORacle 10g Solaris 10 SLM 7.0.3 AR system 7.0.1 Patch 3 ITSM Patch 4 I tried creating a bunch of SLA's and the correctly attach themselves to the incident and the status is "attached". The problem is they never move from this status. I checked the generated filters and noticed this qualificat

Re: !HELP! - SLM does not move from attached status

What are the terms and conditions? (this determines if the sla will attach) What are the start when and stop when conditions? John - Original Message From: Emad Zaky <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Monday, August 27, 2007 4:31:42 PM Subject: !HELP! - SLM does not move

Re: !HELP! - SLM does not move from attached status

Hi Emad, I've found that in SLM 7+, they've re-written how the records are started. You should have a bunch of filters attached to HPD:Help Desk that show the start, stop, pending, etc. If they aren't there, you can regenerate them: Go to the Application Admin Console, Custom Config, Service

Re: !HELP! - SLM does not move from attached status

I made the terms and conditions very simple: Priority = Low. The start : Status = Assigned Stop : Status = Resolved Emad On 8/27/07, john rosquist <[EMAIL PROTECTED]> wrote: > > ** What are the terms and conditions? (this determines if the sla will > attach) What are the start when and stop wh

Re: Table Field qualification

Hi Gary Thanks, the OR thing is eliminated but the last value is not being copied in the tmpQuery *Active Link 2 of the guide:* * * *Run If: ('tmpQuery' = $NULL$)* * * *Action 1: Set Fields* * * *tmpQuery = (( "'LOCATION' = " + ) + $tmpChar$) + * * * *Active Link 3 of the gu

JOB (Atlanta, Dallas, other): Full-time hire for advanced Remedy developer

Hello ARSListers! First and foremost: PLEASE DO NOT REPLY TO THIS EMAIL ADDRESS. All submissions should go to [EMAIL PROTECTED] for proper consideration. We are currently searching for a full time Remedy Developer. The position is within our research & developmen

Re: !HELP! - SLM does not move from attached status

J.T & John Thanks for your help. The solution which worked in the end was going to the Data source in the application admin and rebuild the filters and fields there. It worked like a charm. Regards, Emad On 8/27/07, john rosquist <[EMAIL PROTECTED]> wrote: > > Ok. > > So for a Priority = low t

Wait icon and text while processing

Has anyone created workflow to pop up an icon and or message while waiting for results to return on the mid-tier? We are using mid-tier version 7 against a 6.0.1 ARS server. Janet Mahan Network Systems Administrator II EMBARQ Voice: 941-766-6199 | Wireless: 321-356-0128 | Fax: 941-766-6199

Menu drop down

I have a customer that wants to see the menu items drop down from the field instead of the menu opening to the side of the field on the mid-tier. Is there a way to do that without going outside of ARS? We are using a 7.0 mid-tier and have a 6.0.1 ARS server. Thanks, Janet Mahan Network Systems

Re: !HELP! - SLM does not move from attached status

Yep, sometimes just rebuilding the sla's works. - Original Message From: Emad Zaky <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Monday, August 27, 2007 5:57:56 PM Subject: Re: !HELP! - SLM does not move from attached status ** J.T & John Thanks for your help. The solution which

Re: Wait icon and text while processing

We have something like that. When a user submits a report to be processed, we have a read-only (modal) dialog which appears. Using active links that run on refresh, we update a series of flat buttons to give the appearance of a "progress bar" which moves back and forth. These active links als

embedded unotification rl

Has anybody looked for or found where the url that is in notifications in service desk ITS 7.x is located? I'd like to change the verbiage and have it make sense to the recipients. Thank You, Chris Doble Mobile: 949-533-5346 _

Re: Menu drop down

If you have the character field on which the menu is attached display as a Drop-down field, that would satisfy his request. I think that may be an ARS 7.x feature, though. Rick On 8/27/07, Mahan, Janet L [EQ] <[EMAIL PROTECTED]> wrote: > > ** > > I have a customer that wants to see the menu item

Re: Menu drop down

I think that feature was introduced in one of the 6.x versions... _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Monday, August 27, 2007 4:34 PM To: arslist@ARSLIST.ORG Subject: Re: Menu drop down ** If you have the charact

Re: embedded unotification rl

What I did was to turn off include the URL on the filter and add the URL details to the appropriate SYS:Notification Message. -Original Message- From: Chris Doble <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Mon, 27 Aug 2007 5:30 pm Subject: embedded unotification rl ** Has anybo

OT: Stephanie Miller

Normally I wouldn't do this to such a large and diverse audience but Stephanie Miller is known to many on this list that I do not know how to contact individually. Stephanie is the AR System administstor at Hershey Foods. She has given presentations at RUG and WARUG. Stephanies' daughter Kyla

Re: OT: Stephanie Miller

I'm not sure that I have met Stephanie at RUG, but I would like to let her know that she and her Family are in my prayers. It's a hard thing to lose a child. Stephanie, please know that there are many out there who care. You and yours are in my thoughts and my prayers. Warren R. Baltimore I

Undo Archiving

Hi, Need help related to archiving. Suppose we have a Form A and we have archived the records from this form to Form B. I want to know if there is any way in Remedy to bring back selected records from archive form to Original form i.e. Form B to Form A. We are using version 7 on Solaris 10 box. T