Re: ARS 7.1 LDAP Queries for Active Directory

2009-08-12 Thread Jason Miller
Hi Shawn, We build an app within Remedy to add/remove groups for users. It is a mixture of LDAP vendor forms, custom SQL tables, view forms, and some Windows vbs scripts. Basically we have a DO form with two table fields. One table field uses an AD vendor form to list/search all AD groups

ARS 7.1 LDAP Queries for Active Directory

2009-08-11 Thread Pierson, Shawn
Good afternoon, We're trying to build a Vendor form to work with Active Directory groups and I thought I'd ask the ARSlist for further assistance. We are trying to figure out 1) how to tell who the members of a group are, and 2) we want to be able to add new members to the group via the vendor

A Fix For ARDBC LDAP Authentication Error

2009-06-17 Thread Stephen Heider
In case this saves someone time troubleshooting... ARS 6.3 Windows 2003 A couple weeks ago the server that our ARS server used for LDAP queries was shut down for good. I was not informed, and learned of it when LDAP errors began popping up in our ARS application. Changing the server to another

-RESOLVED -RE: LDAP question

2009-06-01 Thread Shane Buchholz
: LDAP question ** I built a custom Vendor form on my own so I could pull in some fields that I wanted and leave out others. Anyway, if you set up an escalation or filter to modify People data (I use a filter, with the escalation pushing to a staging form where all the transformation and other

Re: LDAP question

2009-05-29 Thread Lyle Taylor
e terribly efficient, but it would save you from having to have another copy of the data. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Friday, May 29, 2009 3:20 PM To: arslist@ARSLIST.ORG Subject: Re: LDAP question **

Re: LDAP question

2009-05-29 Thread Pierson, Shawn
that should be marked Obsolete. Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shane Buchholz Sent: Friday, May 29, 2009 2:05 PM To: arslist@ARSLIST.ORG Subject: LDAP question ** We are trying to configure Remedy to set the Profile Stat

Re: LDAP question

2009-05-29 Thread Shane Buchholz
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Friday, May 29, 2009 12:11 PM To: arslist@ARSLIST.ORG Subject: Re: LDAP question ** If you created an outer-join form between CTM:People and your AD form, you could run a query or have a table

Re: LDAP question

2009-05-29 Thread Nicky Madjarov
: Friday, May 29, 2009 3:05 PM Subject: LDAP question ** We are trying to configure Remedy to set the Profile Status to "Obsolete" in the CTM:People form when they have been deleted from Active Directory. The most logical approach is to use an escalation that will fire

Re: LDAP question

2009-05-29 Thread Lyle Taylor
e From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shane Buchholz Sent: Friday, May 29, 2009 1:05 PM To: arslist@ARSLIST.ORG Subject: LDAP question ** We are trying to configure Remedy to set the Profile Status to "Obsolete" in the CTM:People

LDAP question

2009-05-29 Thread Shane Buchholz
We are trying to configure Remedy to set the Profile Status to "Obsolete" in the CTM:People form when they have been deleted from Active Directory. The most logical approach is to use an escalation that will fire at regular intervals to keep the CTM:People form as up to date as possible, but th

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-13 Thread Elry
ot;Grooms, Frederick W" wrote: > This line in your method below makes me think it is your problem > > 6) Pointing the Request ID to the "DN" > > A Request ID can only be 15 characters and must be unique.  We usually set > the Request ID to something like uSNCre

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-13 Thread Grooms, Frederick W
This line in your method below makes me think it is your problem 6) Pointing the Request ID to the "DN" A Request ID can only be 15 characters and must be unique. We usually set the Request ID to something like uSNCreated (The create date and time of the LDAP record). Fred ---

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-13 Thread Elry
e pages Execute - ldap_search returned 264 entries CLDAPSearch::FillFieldValueList ..(VALUE ATTRIBUTE PAIRS FOLLOW AT THIS POINT) Leaving ARDBCGetListEntryWithFields OK /+GEARDBCGetEntry-- vendor ARSYS.ARDBC.LDAP table ldap

LDAP and BMC Analytics

2009-05-12 Thread Shawn Rosenberry
Hi all, We ran into a number of issues with LDAP configuration for Analytics 2.5 with BusinessObjects XI Release 3 and I thought I would post the resolutions in case anyone else runs into similar problems. I hope it helps :-) Regards, Shawn Rosenberry RSP RAC Initial ConfigurationQuestions

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Elry
Mark You are a gentleman and a scholar! This worked perfectly. Once an chose a branch instead of the Tree - I saw immediate success. Thanks Again. On May 6, 2:07 pm, "Walters, Mark" wrote: > It looks like you have set the base dn to c=ca; > > Base Table Name: ldap://

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Walters, Mark
It looks like you have set the base dn to c=ca; Base Table Name: ldap://142.212.154.39/c=ca??sub This will cause the LDAP plugin to try and retrieve a lot of information about the attributes in the tree and that may be the problem. Try setting the base dn to a single object of the type you

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Elry
ost the ip address of your ldap server in your message:)  It > makes your server a target. > > Try using another tool to connect to the directory: ldp.exe(win), ldapsearch > (solaris), > > Axton Grams > > The opinions, statements, and/or suggested courses of action expres

Re: ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Axton
You should not post the ip address of your ldap server in your message:) It makes your server a target. Try using another tool to connect to the directory: ldp.exe(win), ldapsearch (solaris), Axton Grams The opinions, statements, and/or suggested courses of action expressed in this E-mail

ARDBC LDAP & Novell eDirectory & ARS 7.5

2009-05-06 Thread Elry
Hi Folks... Current Development Environment: ARS 7.5 SQL Server 2005 Windows Server 2003 We are trying to complete an LDAP Integration, but we are running into the following problems when connecting to a Novell eDiredtory that contains Groupwise information that we need to populate and

Re: Using oversized integer in ARDBC LDAP Vendor form SOLVED

2009-05-04 Thread Dwayne Martin
Rick, BRILLIANT! Actually, I should have thot of that myself. Anyway, it works, so THANK YOU very much! Dwayne Original message >Date: Mon, 4 May 2009 13:30:24 + >From: Rick Cook >Subject: Re: Using oversized integer in ARDBC LDAP Vendor form >To: arslist@ARSL

Re: Using oversized integer in ARDBC LDAP Vendor form

2009-05-04 Thread Rick Cook
ReplyTo: arslist@ARSLIST.ORG Subject: Using oversized integer in ARDBC LDAP Vendor form Sent: May 4, 2009 6:30 AM Dear List, I’m pretty sure this is hopeless but I’ll try anyway. We have an ARDBC LDAP Vendor form that queries Active Directory. One its fields is “Last Login”, which displays as a

Using oversized integer in ARDBC LDAP Vendor form

2009-05-04 Thread Dwayne Martin
Dear List, I’m pretty sure this is hopeless but I’ll try anyway. We have an ARDBC LDAP Vendor form that queries Active Directory. One its fields is “Last Login”, which displays as a number like “128,848,740,512,645,963” (commas added). We have a formula for changing this value to a date-time

Re: Vendor Form ARDBC LDAP bind error.

2009-04-21 Thread Pat Zandi
--- -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pat Zandi Sent: Tuesday, April 21, 2009 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: Vendor Form ARDBC LDAP bind error. This looks familiar ... Check

Re: Vendor Form ARDBC LDAP bind error.

2009-04-21 Thread Pat Zandi
ate. If so you will have issues Sent from my iPhone On Apr 20, 2009, at 12:39 PM, Mark Lev wrote: We are getting this error when trying to connect a Vendor Form to our AD. Anyone have any ideas what/how to resolve this. LDAP admin isn't sure what is causing this between AD and

Re: Vendor Form ARDBC LDAP bind error.

2009-04-21 Thread Mark Lev
(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pat Zandi Sent: Tuesday, April 21, 2009 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: Vendor Form ARDBC LDAP bind error. This looks familiar ... Check the securty setting on the DC's. Does it have required security certificate. If so you will have i

Re: Vendor Form ARDBC LDAP bind error.

2009-04-21 Thread Pat Zandi
nyone have any ideas what/how to resolve this. LDAP admin isn't sure what is causing this between AD and Remedy. Error message below - Cannot connect to the directory service : Strong authentication required (LDAPERR 8)2028: LdapErr: DSID-0C09018A, co

Vendor Form ARDBC LDAP bind error.

2009-04-20 Thread Mark Lev
We are getting this error when trying to connect a Vendor Form to our AD. Anyone have any ideas what/how to resolve this. LDAP admin isn't sure what is causing this between AD and Remedy. Error message below - Cannot connect to the directory service : S

Re: Problem With Multiple LDAP Configuration

2009-04-02 Thread Francesco Mazza
t; From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of Francesco Mazza > Sent: 02 April 2009 10:15 > To: arsl...@arslist.org > Subject: Re: Problem With Multiple LDAP Configuration > > Hi > Users who are currently registered on th

Re: Problem With Multiple LDAP Configuration

2009-04-02 Thread Danny Kellett
:15 To: arslist@ARSLIST.ORG Subject: Re: Problem With Multiple LDAP Configuration Hi Users who are currently registered on the remedy, use the first authenticated host. There is no remedy users exploiting the second host. Will be included in future users will have an authentication on the second host

Re: Problem With Multiple LDAP Configuration

2009-04-02 Thread Francesco Mazza
Hi Users who are currently registered on the remedy, use the first authenticated host. There is no remedy users exploiting the second host. Will be included in future users will have an authentication on the second host. A question. When I configure with two ldap AREA / ARS, if a user is

Re: Problem With Multiple LDAP Configuration

2009-04-02 Thread Danny Kellett
Mazza Sent: 02 April 2009 08:57 To: arslist@ARSLIST.ORG Subject: Re: Problem With Multiple LDAP Configuration LOG PLUG-IN (ALL) PART II 44>/* lun mar 23 2009 11:44:00.8870 */ ARDBCDeleteEntry defined /* lun mar 23 2009 11:44:00.8870 */ ARDBCGetEntryBLOBdefi

Re: Problem With Multiple LDAP Configuration

2009-04-02 Thread Francesco Mazza
t; > database that do not have to authenticate through LDAP.. Do they work? Is > > there a sluggish performance on those accounts? > > No problem with the accounts that have a password stored in data base > > remedy and no problem when I configure a single ldap host.The problem

Re: Problem With Multiple LDAP Configuration

2009-04-02 Thread Francesco Mazza
On Apr 1, 2:31 pm, Joe DeSouza wrote: > What about accounts that do have a password stored within the Remedy database > that do not have to authenticate through LDAP.. Do they work? Is there a > sluggish performance on those accounts? > No problem with the accounts that have a pas

Re: Can i just install the ARDBC and LDAP pluginis without re-installing AR Server

2009-04-01 Thread Axton
plugin (AREA configuration form, etc.). > > Axton Grams > > On Tue, Mar 31, 2009 at 10:42 AM, David Shepard >wrote: > > > Hello > > > > Does anyone know if i can re-install ARDBC and LDAP plugins without > > Modifying AR SERVER? > > ARS Server 7.1 Patch

Re: Can i just install the ARDBC and LDAP pluginis without re-installing AR Server

2009-04-01 Thread David Shepard
require certain forms to be present to install the plugin (AREA configuration form, etc.). Axton Grams On Tue, Mar 31, 2009 at 10:42 AM, David Shepard wrote: > Hello > > Does anyone know if i can re-install ARDBC and LDAP plugins without > Modifying AR SERVER? > ARS Server 7.1 Patch 6 &

Re: Problem With Multiple LDAP Configuration

2009-04-01 Thread Danny Kellett
Turn on plugin logging with ALL and have a look to see what it is doing. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: 01 April 2009 13:32 To: arslist@ARSLIST.ORG Subject: Re: Problem With Multiple LDAP Configuration

Re: Problem With Multiple LDAP Configuration

2009-04-01 Thread Joe DeSouza
What about accounts that do have a password stored within the Remedy database that do not have to authenticate through LDAP.. Do they work? Is there a sluggish performance on those accounts? Joe From: Francesco Mazza To: arslist@ARSLIST.ORG Sent: Wednesday

Problem With Multiple LDAP Configuration

2009-04-01 Thread Francesco Mazza
Hallo to all. I have a problem with multiple ladap configuration on Remedy 7.0.1 patch 9 I try to explain it. The server remedy is enable to authentication by a AD (LDAP). When I configure one host (AD) to authentication person no problem, when I add another host (multiple ldap) occurs a strange

Re: Can i just install the ARDBC and LDAP pluginis without re-installing AR Server

2009-03-31 Thread Axton
.). Axton Grams On Tue, Mar 31, 2009 at 10:42 AM, David Shepard wrote: > Hello > > Does anyone know if i can re-install ARDBC and LDAP plugins without > Modifying AR SERVER? > ARS Server 7.1 Patch 6 > Thanks, > Dave > -- > View this message in context: > http://n2

Can i just install the ARDBC and LDAP pluginis without re-installing AR Server

2009-03-31 Thread David Shepard
Hello Does anyone know if i can re-install ARDBC and LDAP plugins without Modifying AR SERVER? ARS Server 7.1 Patch 6 Thanks, Dave -- View this message in context: http://n2.nabble.com/Can-i-just-install-the-ARDBC-and-LDAP-pluginis-without-re-installing-AR-Server-tp2563728p2563728.html Sent

Re: LDAP lookup problems

2009-03-19 Thread Grooms, Frederick W
I think it also depends on how the LDAP is structured at your location. Here I use the following: ldap://domaincontrollermachine/DC=corp,DC=comapny,DC=com??sub?(objectclass=user) I have seen people use the IP instead of the domain controller machine name. ldap://192.168.0.1/DC=corp

Re: LDAP lookup problems

2009-03-19 Thread James Pifer
On Wed, 2009-03-18 at 19:20 -0400, Begosh, Kevin wrote: > James, > I have gone over and over this with BMC. The query that BMC has using the > vendor form times out a lot unless you put in a CN. We had to for ours. I > used CN=Users, then when you bring up a vendor form you can change the quer

Re: LDAP lookup problems

2009-03-18 Thread Begosh, Kevin
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of James Pifer Sent: Wednesday, March 18, 2009 1:48 PM To: arslist@ARSLIST.ORG Subject: LDAP lookup problems We've just moved to a new ARS 7.1 backend system. During this up

LDAP lookup problems

2009-03-18 Thread James Pifer
We've just moved to a new ARS 7.1 backend system. During this upgrade we're also making heavy use of LDAP for user management. I'm not the remedy expert so I'll explain this the best I can. Issue 1) On the Remedy side we created an ARDBC LDAP Configuration. We also created

Re: Random login issues with AREA LDAP

2009-03-06 Thread Danny Kellett
...@arslist.org] On Behalf Of SriVamsi Patchipulusu Sent: 06 March 2009 21:46 To: arslist@ARSLIST.ORG Subject: Random login issues with AREA LDAP ** We are in ARServer 6.3, patch 24, Solaris, Active Directories. We configured AREA LDAP in our environment a couple of months ago, and clearing out the user

Random login issues with AREA LDAP

2009-03-06 Thread SriVamsi Patchipulusu
We are in ARServer 6.3, patch 24, Solaris, Active Directories. We configured AREA LDAP in our environment a couple of months ago, and clearing out the user passwords in phased manner. We have this strange random issues with some users unable to login. Some users can not login immediately after

Re: LDAP integration in Remedy V6.3

2009-02-25 Thread Grooms, Frederick W
...@arslist.org] On Behalf Of Dan Fraser Sent: Wednesday, February 25, 2009 10:13 AM To: arslist@ARSLIST.ORG Subject: Re: LDAP integration in Remedy V6.3 I need to add the object SID from Active Directory to the LDAP fields available in Remedy - Original Message - From: "ccrashh"

Re: LDAP integration in Remedy V6.3

2009-02-25 Thread Dan Fraser
I need to add the object SID from Active Directory to the LDAP fields available in Remedy - Original Message - From: "ccrashh" To: "Dan Fraser" Sent: Wednesday, February 25, 2009 10:06 AM Subject: Re: LDAP integration in Remedy V6.3 Not sure what you mean. I c

Re: LDAP integration in Remedy V6.3

2009-02-25 Thread ccrashh
Sorry, responded to you rather than the group. What do you mean by "...SID to the fields that are presented to the LDAP"? On Feb 25, 9:39 am, Dan Fraser wrote: > I am currently running Remedy V6.3 integrated with Windows Active Directory.   > My question is, how can I add the S

LDAP integration in Remedy V6.3

2009-02-25 Thread Dan Fraser
I am currently running Remedy V6.3 integrated with Windows Active Directory. My question is, how can I add the SID to the fields that are presented to the LDAP ___ UNSUBSCRIBE or access ARSlist Archives at

FW: Critical: Ldap authentication issue.

2009-02-17 Thread Anuj DUA
Hello List, We are facing an issue where we get LDAP authentiction failure message (using Native and Mid Tier). The problem arises when there is an OUTBOUND network congestion (WAN) on our network. But our ldap server and remedy server are on same network (and INBOUND network congestion(LAN

ARDBC LDAP - can't create new vendor form

2009-02-16 Thread GeorgeP
ARS 7.0.01 P09 Windows 2003 Server with an MSSQL database Applications all custom For one (very brief) moment in time, we had the ARDBC LDAP Configuration set so that it actually allowed me to create a Vendor Form and select fields from the LDAP server. That Vendor Form functions very well and

LDAP Child/2nd forest Subfolders

2009-01-30 Thread Steven Iocco
Hello folks. A client of mine wants to populate contacts based on a child subfolder in AD. Is this possible in ITSM 7.x? We have it working with the first forest, how would we implement it also with the 2nd forest? Thanks ___

Re: Remedy 7.1 to LDAP integration for user authentication

2009-01-09 Thread LJ Longwing
st.org] On Behalf Of Ravi Sent: Friday, January 09, 2009 12:59 PM To: arslist@ARSLIST.ORG Subject: Remedy 7.1 to LDAP integration for user authentication Hi: I have followed the instructions in the manual and setup Remedy to LDAP for user authentication. So now I can login to remedy eventhough I do

Remedy 7.1 to LDAP integration for user authentication

2009-01-09 Thread Ravi
Hi: I have followed the instructions in the manual and setup Remedy to LDAP for user authentication. So now I can login to remedy eventhough I donot have a userid in Remedy. I want to use the LDAP only for authetication. How do I setup a user license (fixed or floating) and also which groups

Multiple LDAP directory services with ARDBC plugin

2008-12-17 Thread James Rubarth-Lay
I am trying to connect an AR System server to a second LDAP directory service using the instructions provided in the knowledge base article *KM-00012275*. The first directory service works fine. The second instance of arplugin.exe runs on the server and is listening at the designated plug

Re: AREA LDAP question

2008-11-06 Thread lee
ury | Forest Laboratories, Inc. > Sr. Analyst > Office: 631.858.7765 > > > > -Original Message- > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of lee > Sent: Thursday, November 06, 2008 10:51 AM > To: [EMAIL PRO

Re: AREA LDAP question

2008-11-06 Thread Chowdhury, Tauf
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lee Sent: Thursday, November 06, 2008 10:51 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP question Just looking over my Plugin logs and noticed that the AREA LDAP authentication is picking up the email address for the uid instead of the login id

Re: AREA LDAP question

2008-11-06 Thread Axton
es the user enter as their login name when the authenticate? - do you allow guest accounts? - if not, what is in your user form/login name for your account - what are the config values for your area plugin (assuming you use the pre-compiled area ldap plugin)? - User Base - User Search Filter

AREA LDAP question

2008-11-06 Thread lee
Just looking over my Plugin logs and noticed that the AREA LDAP authentication is picking up the email address for the uid instead of the login id. Is this normal? eg. /* Thu Nov 06 2008 10:46:07.2740 */+VL AREAVerifyLoginCallback -- user [EMAIL PROTECTED] should it be

Re: A bizarre one for Halloween (LDAP + Logging)

2008-10-31 Thread Axton
> When we turn server side logging on it works fine. > > When we turn server side logging off the LDAP authentication quits working - > this is completely reproducible. We have to bounce the AR Server to get > LDAP to start working again. > > This makes no sense to me and I can

Re: A bizarre one for Halloween (LDAP + Logging)

2008-10-31 Thread Lammey, Peter A.
What is your External Authentication Server RPC number set to? It should be 390695 I believe. Maybe that is what is causing an issue when you run server side logging. Also possible, are you running a Plug in log from the server? Maybe that is interfering with the LDAP plugin. Thanks Peter

A bizarre one for Halloween (LDAP + Logging)

2008-10-31 Thread William Rentfrow
We have (among others) a AR server running 6.3 on Solaris. When we turn server side logging on it works fine. When we turn server side logging off the LDAP authentication quits working - this is completely reproducible. We have to bounce the AR Server to get LDAP to start working again

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-30 Thread strauss
If you use the 7.1 password management, it provides HIPPA-level security rules OOTB. You can make changes to lower the level of enforcement if you need to. When you switch to LDAP authentication, you are relying entirely on whatever password security is being enforced on the LDAP server; the

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-30 Thread Easter, David
Thursday, October 30, 2008 4:38 AM To: arslist@ARSLIST.ORG Subject: Re: Who has done any password management while using AREA LDAP Authentication You would have to add some code and maybe a checkbox to the password change page that users can use. Checkbox that says 'use LDAP authentication

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-30 Thread Kristina Hartman
You would have to add some code and maybe a checkbox to the password change page that users can use. Checkbox that says 'use LDAP authentication' or whatever wording your users will understand. Checkbox being unchecked would allow the password reset (and set the check on the user ac

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread Danaceau, Chris
Correct me if I'm wrong, but anyone with an LDAP account could update their password (for instance to "password"). That would give them a weak password, they would subsequently NOT authenticate through LDAP - by virtue of having a non NULL password, and they would still not be

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread strauss
All of our customer accounts (170,000) that are populated from LDAP (and authenticate to LDAP) get this checkbox selected as part of the integration that creates their CTM:People and User records. The 300 manually created and managed support staff accounts with local passwords are left subject

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread Grooms, Frederick W
Behalf Of David Durling Sent: Wednesday, October 29, 2008 8:49 AM To: arslist@ARSLIST.ORG Subject: Re: Who has done any password management while using AREA LDAP Authentication I haven't used Remedy's password management, but Roger's suggestion sounds good if Remedy will let you ev

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread David Durling
d is not null should work. -Original Message- From: Danaceau, Chris <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Sent: Wed, 29 Oct 2008 9:04 am Subject: Who has done any password management while using AREA LDAP Authentication ** ITSM 7, ARS 7.1 Our issue is that while our LDAP passwo

Re: Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread Roger Justice
using AREA LDAP Authentication ** ITSM 7, ARS 7.1   Our issue is that while our LDAP password rules are good, we have some accounts solely in Remedy (utility accounts) for which we need to enforce password rules.   The password Management function does not look like an option.   We'd need

Who has done any password management while using AREA LDAP Authentication

2008-10-29 Thread Danaceau, Chris
ITSM 7, ARS 7.1 Our issue is that while our LDAP password rules are good, we have some accounts solely in Remedy (utility accounts) for which we need to enforce password rules. The password Management function does not look like an option. We'd need to keep it disabled for the LDAP folk

Re: LDAP timestamps

2008-10-24 Thread Meyer, Jennifer L
cussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of VanSickle, James W Sent: Friday, October 24, 2008 12:16 PM To: arslist@ARSLIST.ORG Subject: Re: LDAP timestamps Unfortunately not, it was two years and two companies ago now. I know it exists because I spent over a week pulling my hair out on

Re: LDAP timestamps

2008-10-24 Thread Jason Tricky
Thanks --- On Fri, 10/24/08, VanSickle, James W <[EMAIL PROTECTED]> wrote: From: VanSickle, James W <[EMAIL PROTECTED]> Subject: Re: LDAP timestamps To: arslist@ARSLIST.ORG Date: Friday, October 24, 2008, 9:15 AM Unfortunately not, it was two years and two companies ago now. I kn

Re: LDAP timestamps

2008-10-24 Thread VanSickle, James W
-1254 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Tricky Sent: Friday, October 24, 2008 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] LDAP timestamps ** Using the date/time field displays a different date tha

Re: LDAP timestamps

2008-10-24 Thread Jason Tricky
t;[EMAIL PROTECTED]> wrote: From: VanSickle, James W <[EMAIL PROTECTED]> Subject: Re: LDAP timestamps To: arslist@ARSLIST.ORG Date: Friday, October 24, 2008, 8:19 AM ** If you are using a Vendor form, the conversion should be automatic in using a Date/Time field.  However, at a previous

Re: LDAP timestamps

2008-10-24 Thread VanSickle, James W
If you are using a Vendor form, the conversion should be automatic in using a Date/Time field. However, at a previous company I was at, their LDAP system had date/times stored in a slightly different format than normal. BMC Support has a KB article that outlines settings you can add to your

LDAP timestamps

2008-10-24 Thread Jason Tricky
How do I convert LDAP timestamps on Remedy so it would show the date and time?    Thanks, Jason ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Wher

AREA LDAP External Authentication RPC port No

2008-10-17 Thread pintu mallick
Hi Friends, Is it possible to use different external authentication RPC port for AREA LDAP configuration. The default RPC port is 390695.   Thanks in Adv. Pintu ___ UNSUBSCRIBE or access ARSlist Archives at

Configure both AREA ldap and java pluginsvr custom AREA

2008-08-07 Thread Geoffrey Endresen
to do: 1) continue using AREA LDAP as we currently use it (it works fine) 2) add a java plugin when a user types a different word in the AUTHENTICATION field. 3) if both fail, no login I can get number 2 to work using a Java Plugin we built, but when it's enabled, the number one check i

Re: Authentication from LDAP

2008-07-29 Thread sivarama velicheti
Thanks guys, I got the issue resolved. It turned out to be a trivial issue after all. The LDAP manager in our company has entered the wrong password which was causing the problem. Thanks for your support and your inputs are really appreciated. Thanks Sivarama On Tue, Jul 29, 2008 at 5:51 PM, Joe

Re: Authentication from LDAP

2008-07-29 Thread Joe DeSouza
s are null. Technically only your Demo (administrator user) user should have its password stored in the AR System if you have not created an ldap account for Demo. Its usually a good idea to keep this password in the AR System and not ldap though just in case there is an outage on the ldap server, a

Re: Authentication from LDAP

2008-07-29 Thread Lisa Westerfield
T.ORG Subject: Re: Authentication from LDAP ** Hi Lisa, Thanks for you help in this issue. I have one questopn for you though. Have you mapped the LDAP groups and AR Server Groups in the EA Tab. I don't have any groups mapped. Is that why I am facing this issue?? Thanks Sivarama On T

Re: Authentication from LDAP

2008-07-29 Thread sivarama velicheti
Hi Lisa, Thanks for you help in this issue. I have one questopn for you though. Have you mapped the LDAP groups and AR Server Groups in the EA Tab. I don't have any groups mapped. Is that why I am facing this issue?? Thanks Sivarama On Tue, Jul 29, 2008 at 1:31 PM, Lisa Wester

Re: Authentication from LDAP

2008-07-29 Thread sivarama velicheti
Hi Howard, I haven't set up LDAP for SSO. I will tell you what I have done. I have filled out the AR Server ARDBC and AREA configuration forms to the extent required. I have given all the authentication details for the LDAP server in the forms. I am able to access and pull the

Re: Authentication from LDAP

2008-07-29 Thread Howard Richter
Sivarama, I am not sure where you read that, but if you set up LADP for SSO you do need to have of the infomation about a user in the system. If a password is stored on the ar system, then it wiil use that, if blank it will use the LDAP (SSO). I hope that helps, hbr On 7/29/08, Lisa

Re: Authentication from LDAP

2008-07-29 Thread Lisa Westerfield
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of sivarama velicheti Sent: Tuesday, July 29, 2008 1:50 PM To: arslist@ARSLIST.ORG Subject: Re: Authentication from LDAP ** Hi Lisa, In the external authentication TAB are both the options i

Re: Authentication from LDAP

2008-07-29 Thread sivarama velicheti
Hi Lisa, Please tell me if the options that I have enabled are appropriate and if its set the same way in your server. Then probably I will have to look at my LDAP password. Thanks Sivarama On Tue, Jul 29, 2008 at 12:44 PM, Lisa Westerfield < [EMAIL PROTECTED]> wrote: > **

Re: Authentication from LDAP

2008-07-29 Thread Lisa Westerfield
ORG Subject: Re: Authentication from LDAP ** Hi Joe, Hi Joe let me confirm something from you. When you say that a user who has a blank password I assume that the users password is not stored in AR Server people form or user form. Only his login name is. When he enters his user name and passw

Re: Authentication from LDAP

2008-07-29 Thread sivarama velicheti
midtier the password he enters gets authenticated with the LDAP and he gets access. If that is the case when I am importing data to the people form in the login tab I can see "x" in the password field which beats be because I am not importing any password and hence it should show blank

Re: Authentication from LDAP

2008-07-29 Thread Joe DeSouza
Sivarama, I think you have a slight shroud of your understanding of how the LDAP integration works. No you do not need to import any passwords from LDAP to the ARS. The password is not communicated by the LDAP server to the AR Server, rather the response after validation is.. This means that

Re: Authentication from LDAP

2008-07-29 Thread sivarama velicheti
t:* Tuesday, July 29, 2008 12:02 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Authentication from LDAP > > > > ** > > > Hi, > > I have a question regarding LDAP pertaining to AR Server 7.1. I > have read in the guides somewhere that unless both the u

Re: Authentication from LDAP

2008-07-29 Thread Lisa Westerfield
sivarama velicheti Sent: Tuesday, July 29, 2008 12:02 PM To: arslist@ARSLIST.ORG Subject: Authentication from LDAP ** Hi, I have a question regarding LDAP pertaining to AR Server 7.1. I have read in the guides somewhere that unless both the user name and password are stored in the

Authentication from LDAP

2008-07-29 Thread sivarama velicheti
Hi, I have a question regarding LDAP pertaining to AR Server 7.1. I have read in the guides somewhere that unless both the user name and password are stored in the local AR Server, the users are not considered registered users. In Multi-tenancy guest users are not allowed (and we have

Re: Tables in LDAP not showing all attributes

2008-07-22 Thread sivarama velicheti
Hi Eli, Your solution works like a charm!!! thanks a lot dude you saved my day. Thanks Sivarama On Tue, Jul 22, 2008 at 11:21 AM, Eli Schilling <[EMAIL PROTECTED]> wrote: > Hi Sivarama, > > I have found that with our AR 7.x implementation not all LDAP fields were > vis

Re: Tables in LDAP not showing all attributes

2008-07-22 Thread Eli Schilling
Hi Sivarama, I have found that with our AR 7.x implementation not all LDAP fields were visible. However, if you create a character field on the vendor form, go to the database tab and give it the same name as the LDAP field you wish to see it will link up. I had to do this manual workaround

Tables in LDAP not showing all attributes

2008-07-22 Thread sivarama velicheti
Hi Guys, Thanks for your inputs on earlier issues. I have a weird situation here. I am trying to integrate LDAP with remedy 7.1. I am till the point where I have filled in the ARDBC LDAP Configuration form and am able to create a vendor form. But my issue is that the available tables in the LDAP

Re: LDAP Integration with AR Server

2008-07-22 Thread sivarama velicheti
ng | Training || BMC Remedy BSM | ITIL * > > *Web: www.vyomlabs.com * > > > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] On Behalf Of Troy Sasso > Sent: Saturday, July 19, 2008 12:03 AM > To: arsl

Re: LDAP Integration with AR Server

2008-07-20 Thread ITSM Support
, 2008 12:03 AM To: arslist@ARSLIST.ORG Subject: Re: LDAP Integration with AR Server Has anyone seen the ARERR 100 issue with Vendor form integration? --- On Thu, 7/17/08, Rick Cook <[EMAIL PROTECTED]> wrote: > From: Rick Cook <[EMAIL PROTECTED]> >

LDAP AREA authentication

2008-07-18 Thread Rudolf Schwarzkopf
Hi List, We are facing the need to authenticate users through LDAP. As we don't have a server running LDAP we can't make tests. However to know if it is a possible solution to our needs, I kindly ask some questions. Thank you very much for any help! 1 - If more than one LDAP server is

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